Workplace travel plans - Guidance - www.cornwall.gov.uk/ yourtravelplan - Cornwall Council

 
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Workplace travel plans - Guidance - www.cornwall.gov.uk/ yourtravelplan - Cornwall Council
Workplace travel plans
Guidance

www.cornwall.gov.uk/
yourtravelplan
Introduction
Connecting Cornwall: 2030 is the third Local Transport Plan for Cornwall. It
sets out a strategy for transport over the next 20 years, underpinned by a
series of delivery plans. It sets out a strategy that will improve the quality of
life for everyone who works in, and visits Cornwall.

Some key aims are for Transport in Cornwall to:

•   Support economic prosperity and raise income levels by improving
    transport links for business and access to employment, education and
    training

•   Encourage healthy active lifestyles by providing people with the
    opportunity to walk and cycle

•   Ensure our communities are safer and more enjoyable places to live
    and improve individual wellbeing by reducing the negative impacts of
    transport

Connecting Cornwall policy 22 states that as a Council, ‘we will work with
employers to develop workplace travel plans, offering assistance in respect of
funding for the provision of showers, cycle stands, lockers and other
initiatives to support sustainable travel to work, as well as encouraging
employers to adopt a ‘healthy workplace award scheme,’ led by health
colleagues.

Cornwall Council is committed to help employers develop workplace travel
plans and through this, bid for funding to promote and encourage sustainable
travel through ‘hard’ measures such as cycle parking and changing facilities.

                                                                                2
Contents
Introduction                                      2

Contents                                          3

Context                                           4
    The facts                                      5

Workplace travel plans                            7
    What are workplace travel plans?               7
    Why get involved in Workplace Travel Plans?    8
    The process                                    9
    The Standards                                 11

Collecting travel data                            15
    Staff survey                                  15
    Site audit                                    15

Communication                                     16
    Why communicate?                              16
    What should be communicated?                  16
    How can I communicate the Travel Plan?        16

Health and safety                                 18
    Risk Assessment                               18
    Insurance                                     18

Reviewing your Travel Plan                        19
    What to include                               19
    Resources                                     19
    The review process                            20

Secrets to success                                21

Resources                                         24

Useful websites                                   25

Initiative ideas                                  29

                                                   3
Context
Between 1970 and 2008 traffic growth in Cornwall has reflected the national
trend of continuous growth.1

The number of vehicles registered in the county has gone up by 22%, to
approximately 350,9002.

The average distance travelled for business and commuting trips has
increased, along with the time it takes to make those journeys. Car
occupancy rates are lower for commuting and business trips than for any
other purpose.

So what does this mean? Well, we’re spending more time in a car on our own
to travel to, from and for work. More time spent travelling can result in a
reduction in work-life balance and lower productivity. Low occupancy rates
for car travel also directly contribute to congestion and poor air quality.

Through the Workplace Travel Plan programme we can empower you to take
control of your transport problems and tackle them head on to provide a
pleasant, more productive working environment for employees and visitors.

    Jargon buster
    Single occupancy car use means one person travelling in a car on
    their own

    Car occupancy rates refer to how many people travel in one car. One
    person travelling in one car is an example of low occupancy, whereas
    four people travelling on one car would demonstrate higher occupancy

1 Cornwall Council, ‘Connecting Cornwall: 2030’ (2011)
2 Cornwall Council, ‘Traffic Statistics 2011 – annual report of traffic and collision statistics’ (2011)

                                                                                                           4
The facts

Health

The risks attributable to our inactive lifestyles include obesity, twice the risk
of coronary heart disease, higher blood pressure, higher risk of colon cancer,
higher risk of developing type ll Diabetes, strokes, mental health problems
and lower bone density leading to higher risk of osteoporosis and fractures.

The Government white paper on health put the cost of obesity in England at
up to £3.7 billion per year, including £1.45 billion for sickness absence.
Roughly a quarter of adults in Cornwall are now classed as obese3.

Congestion

The 2010 Connecting Cornwall survey showed that 57% of people use the
car to get to work. Traffic growth is strongest on Cornwall’s trunk roads (up
27% in the last 10 years) and many are now operating at or above capacity4.
Overall traffic in Cornwall is forecast to grow at a compound rate of 1.3% per
annum5.

Nationally, two-thirds of all journeys are under five miles – many of these
trips could be easily cycled, walked or undertaken by public transport.6

Excess delays from traffic congestion in English urban areas are estimated to
cost the economy around £10.9 billion a year.7

Climate change

Cornwall’s ecological footprint, the measure of the environmental
sustainability of the population, is higher than both national and global
levels. In Cornwall, over a quarter of total greenhouse gas emissions are
attributable to transport.

3 Department of Health, ‘Health Profile 2011, Cornwall’ (2011)
4 Cornwall Council, ‘Connecting Cornwall: 2030’ (2011)
5 Cornwall Council, ‘Traffic Statistics 2011 – annual report of traffic and collision statistics’
6 Department for Transport, ‘Creating Growth, Cutting Carbon’ (2011)
7 NHS National Institute for Health and Clinical Excellence, ‘Walking and cycling: local measures to promote walking and cycling as
forms of travel or recreation’ (2012)

                                                                                                                                5
The majority of these transport emissions are produced by petrol and diesel
cars and large goods vehicles. Public transport (bus and train) only equates
to 5.6% of Cornwall’s transport emissions8.

Air quality

Airborne pollutants derived from road transport include Particulate Matter,
Benzene and Carbon Monoxide amongst others. The effects of exposure to
these chemicals range from an enhanced response to allergens in sensitive
individuals, respiratory and cardiovascular illness and an increased risk of
some cancers.9

Studies show that air pollution is thought to cause over 35,000 annual
premature deaths a year10. Scaled to Cornwall this equates to an estimated
110,000 working days lost (equivalent to almost 64 jobs) and a one and a
quarter million pound cost to employers.

Road safety

Bicycle use has declined since the 1950’s and now makes up just 0.5% of all
passenger travel. The proportion of people walking to work dropped by more
than half between 1971 - 2001, from 22% to just 10%.11

National Sustainable Transport charity Sustrans says the greatest deterrent
to cycle use is fear of road danger.12,13 It notes that in reality, there is clear
evidence that cycle safety improves as cycle use increases14, i.e. cycling gets
safer the more people do it.

The National Institute for Clinical Excellence (NICE) recognises that walking
and cycling, like any form of transport, involves exposure to a certain level of
risk. However, evidence shows that the health benefits of being more
physically active outweigh these disbenefits15.

8 Cornwall Council, ‘Connecting Cornwall: 2030’ (2011)
9 DEFRA, ‘The Air Quality Strategy for England, Scotland, Wales and Northern Ireland’ – Volume 1 (2007)
10 Environmental Protection UK, ‘Air Quality and Climate Change: Integrating Policy Within Local Authorities’ (2011)

11 Institute for European Environmental Policy, ‘Unfit for Purpose: How Car Use Fuels Climate Change and Obesity (2007)
12 Automobile Association, ‘Cycling motorists and how to encourage them’ (1992)
13 Department for Transport, ‘Attitudes to walking and cycling’ (2003)
14 Jacobsen P, ‘Safety in numbers: more walkers and bicyclists, safer walking and cycling’ (2003)
15 NICE, ‘Walking and cycling: local measures to promote walking and cycling as forms of travel or recreation’ (2012)

                                                                                                                          6
Workplace travel plans

What are workplace travel plans?

Workplace Travel Plans aim to tackle transport issues for employers. They
are designed to provide a means to reduce one person car journeys to and
from the workplace and encourage sustainable travel.

It involves looking at the way people currently travel to and from a site,
looking at facilities and working practices already available to encourage
alternatives to travelling by car alone and identifying barriers to travelling
sustainably. This is drawn together in a Plan from which a series of measures
are identified.

From here the Plan is carried out and reviewed annually. The measures are
monitored on a regular basis to make sure they are successful.

                                                                                 7
Why get involved in Workplace Travel Plans?

Through a Workplace Travel Plan you can identify and promote practical
alternatives to travelling by car alone, both to and from your site.

For your business you can:

 Solve problems caused by a demand for parking

 Save money on the cost of providing and maintaining parking spaces

 Cut mileage claims and other business travel costs

 Reduce congestion on and around your site

 Improve staff health and reduce absenteeism

 Improve your sustainable credentials with your customers and neighbours

 Meet Building Research Establishment Environmental Assessment Method
   (BREEAM) requirements

 Create a safer, more welcoming site for all users

For employees you can:

 Assure parking for those with most need to access a vehicle

 Help provide less stressful options for travel to work

 Give opportunities to build exercise into daily life

 Reduce the cost of travel to work, or avoid the need to own a car

For your local community you can:

 Make local streets less dangerous, noisy and polluted

 Support public transport

 Enhance local walking and cycling routes

 Help to create a place which is better to live in, work in and visit

                                                                         8
The process

This briefly outlines the steps you will go through as part of the travel plan
process. Each step contains some explanatory text and, where appropriate,
shows the sections of your travel plan to be completed.

Step 1: get your workforce on board
Talk to your senior managers; their support is essential as they will have
ultimate say over the budget and time allocated to the programme.
For your Workplace Travel Plan to be a success it is fundamental that the
whole workforce is involved in the programme; employees and senior
managers alike.
Complete the background and objectives sections of the plan

Step 2: research your current situation
Use the templates available to help you with this, along with the Data
section of this Guidance.
You need to know what your current travel situation is in order to find out
which areas to focus on. You’ll probably find that there are already some
policies, procedures and initiatives in place which already support
sustainable travel.
• Carry out a staff survey: this will show you what employees perceive to
   be barriers to sustainable travel
• Carry out a site audit to ascertain what facilities are already available to
   encourage sustainable travel
• Depending on your objectives you may also wish to carry out a bike
   audit, visitor survey and more

Step 3: make sense of your data
By now you should have quite a lot of data regarding your site and how
people travel to and from it. Now you need to collate and make sense of it.
Discuss the issues and barriers shown in the data with senior managers.
Use the data to identify areas for development i.e. car share networks,
home working policies and procedures etc.
Complete the achievements and data sections of the plan

                                                                                 9
Step 4: the way forward
                                                                          Through your survey data and discussion with senior
                                                                          managers you should now have a clear idea of the areas you
                                                                          want to focus on and the actions you want to proceed with.
                                                                          Complete the action plan and review sections of the plan
                 Take forward the measures outlined in your action plan

                                                                          Step 5: agreement
                                                                          To show that the travel plan has been agreed and to show a
                                                                          commitment to it, the plan must be signed off by senior
                                                                          managers and the Travel Plan Champion
Implementation

                                                                          Complete the agreement section of the plan
•

•
                                                                          Step 6: accreditation
                                                                          Once your plan has been agreed you can carry out a self-
                                                                          assessment against the standards given in this Guidance. To
                                                                          be awarded a bronze, silver or gold certificate based on the
                                                                          standard you have achieved please email a copy of the plan
                                                                          to traveltowork@cornwall.gov.uk.

                                                                          Step 7: review
                                                                          Your plan should be reviewed on an annual basis, even if you
                                                                          haven’t yet achieved all the measures set out in your action
                                                                          plan. The standard you achieve in your review will be
                                                                          recognised in your Review Plan.
                                                                          Complete a workplace travel plan review

                                                                                                                                       10
The Standards

   A basic travel plan should meet all bronze, essential criteria in the following
   evidence checklist

   •     BRONZE – Information sharing and promotion, including campaigns

   •     SILVER - an ongoing commitment to all aspects in the bronze standard
         plus facilities, policies and procedures

   •     GOLD - being a best practice example to others plus an ongoing and in-
         depth commitment to bronze and silver standards

Engage

Standard      Description                             Travel Plan section

Bronze        Support from senior managers            Agreement      Management sign off

              Nominated travel plan champion          Agreement      Travel Plan Champion
              with appropriate time allocated to                     sign off
              the plan

              A working group representing            Action Plan    Working group
              different areas of the organisation                    commitment action,
                                                                     minutes from working
                                                                     group meeting

              Employees are aware of, in support      Data           Staff survey &
              of and involved in the writing and                     stakeholder
              implementation of the travel plan                      engagement

Silver        A budget allocated to ongoing           Achievements   A budget commitment
              promotion and campaign materials        and Data
              (i.e. reprints of visitor information
              leaflets) and maintenance of
              measures (i.e. services for pool
              bikes)

Gold          Capital and revenue budget              Achievements   A budget commitment
              allocated for travel plan measures      and Data
              i.e. electric bikes, pool cars, cycle
              shelters, signage and ongoing
              promotion and campaign materials
              etc.

                                                                                      11
Communicate

Standard   Description                           Travel Plan section

Bronze     A variety of appropriate and          Achievements   Outline of
           effective communication methods                      communications
           used to raise awareness of the plan                  delivered
           and measures with employees
                                                 Data           Stakeholder
                                                                engagement

Silver     Raise awareness of the plan and       Achievements   Outline of awareness
           relevant measures with customers,                    raising methods
           visitors and suppliers
                                                 Data           Stakeholder
                                                                engagement

           Use media releases to celebrate       Achievements   Press cuttings
           successful initiatives and measures

Gold       Actively engage with other            Achievements   Stakeholder
           workplaces to share best practice                    engagement
                                                 Data

Evaluate

Standard   Description                           Travel Plan section

Bronze     Baseline data collected for           Data           Site audit and
           employee travel and the site itself                  employee modal split

Silver     Commitment to annually monitor        Action plan    An action outlining
           modal split data                                     future data collection

           Review success of campaigns and       Achievements   Previous and current
           initiatives using consistent,                        campaigns
           comparable methods                                   Ongoing and future
                                                 Action plan
                                                                campaigns

Gold       Continuous annual monitoring or       Data           employee modal shift
           modal split data for employee
           travel

                                                                                 12
Encourage

Standard   Description                           Travel Plan section

Bronze     Raise awareness of national days      Achievements   Photographs,
           and weeks, such as Bike Week and                     newspaper cuttings,
           Walk to Work Week                                    staff newsletters

           Be aware of the health benefits of    Achievements   Examples of
           walking and cycling and initiatives                  Transport and health
           that can support this such as the                    initiative or
           Healthy Workplace Project                            campaigns run

Silver     Engaged in other initiatives that     Achievements   Screen shot,
           support the health benefits of                       addressed letter,
           active travel, such as the Healthy                   confirmation of
           Workplace Project                                    involvement and
                                                                content

           Journey planning tools are made       Achievements   Example leaflet,
           available to and actively promoted                   intranet screen shot
           to employees

           Lockers and a changing area are       Achievements   Site audit/
           available to employees wanting to                    photograph
           walk and cycle. Secure cycle
           storage is also available

Gold       Achieved or working towards an        Achievements   Screen shot,
           accreditation through an initiative                  addressed letter,
           that recognises the health benefits                  photo of award/
           of active travel, such as the                        certificate
           Healthy Workplace Project

           Robust strategies for car park        Achievements   Copy of parking
           management are delivered                             management plan

                                                                               13
Integrate

Standard        Description                             Travel Plan section

Bronze          Encourage sustainable travel to         Achievements   Policies, campaigns,
                and from site for business and                         initiatives
                commuting

Silver          Policies and procedures which are       Achievements   Examples of policies/
                applicable to a defined group of                       procedures
                employees, or all employees, are in
                place supporting a reduction in car
                use

Gold            For business travel, systems are in     Achievements   Existing provision
                place to ensure sustainable options     Action Plan    Continued and future
                are a first choice, with solo car use                  provision
                only considered in exceptional
                circumstances. Employees have the
                tools and information available to
                make this choice

                Opportunities to take part in           Achievements   Existing provision
                activities relating to sustainable
                travel are made available to
                employees

                Travel is an integral part of the       Achievements   Examples of
                decision making process at a                           strategies/plans,
                strategic level                                        meeting minutes

       Jargon buster
       Baseline data is information collected at a particular point in time that
       can be used as a comparison to similar data collected at a later date

       Modal split is a breakdown of employees by mode of travel to work

       Modal shift is an analysis of how mode of travel to work has changed

                                                                                      14
Collecting travel data
Collecting data is a vital part of the Workplace Travel Plan process. It informs
you of what facilities you have available already, what you can take forward
in the future and the barriers you face. The data you collect should feed into
the tables in the travel plan template.

You will need to carry out a staff survey to gauge employee’s attitudes to
travel and build up a picture of current travel patterns. You will also need to
carry out a site audit to find out what facilities are already available to enable
sustainable travel. Depending on your objectives and the results of your staff
survey and site audit, you may also want to collate data through traffic
counts, bike counts and other means.

Staff survey

A staff survey can be carried out in two ways: paper based or online. An
online survey is quicker for collating and analysing the information collected
and is more appropriate if your employees have a computer based job.
Online surveys can be created through free websites like Survey Monkey.

A paper based survey should be used if employees don’t have access to a
computer. Survey sheets should be made available in an easily accessible
space i.e. a table in the canteen. It’s a good idea to have a separate box for
completed surveys so they don’t get mixed up.

Site audit

This can be carried out during a progress meeting or at another time that
suits you. Take a walk around your workplace and make a note of what’s
available and what’s not; you can use the site audit checklist to guide you.
The information gathered in the staff survey and site audit should give you a
clear idea of which areas you would like to focus on in the travel plan.

A copy of the paper-based survey and site audit can be downloaded from our
website www.cornwall.gov.uk/yourtravelplan.

                                                                               15
Communication

 Why communicate?

 Communication is a critical element of the Travel Plan, and should be
 ongoing throughout its lifetime. Once your Travel Plan has been agreed by
 Senior Management and other necessary parties, you are then in a position
 to spread the word.

 It’s important to communicate the key elements of the Travel Plan in a user
 friendly format which is tailored to different users, for example, staff who
 have access to a computer AND those who don’t. Visitors should also be
 aware of the travel options available to them. And you might wish to
 communicate any changes to people delivering goods and regular users who
 are not based at the site, especially if the site layout or parking has changed.

 What should be communicated?

 You should pick out the key points of the travel plan:

    Why it’s being written

    What the aims are

    Timescales

    The benefits to staff and other people visiting the site

 How can I communicate the Travel Plan?

Emails                                       Posters
Email updates and information                Put up around office locations in
can be sent to employees from                places visible to all staff e.g. on
the travel plan champion or                  notice boards or in other
managers                                     communal areas

                                                                                   16
Visitor information                   Internet pages
 Inform your visitors about how        You can promote sustainable
 easy it is to reach your site by      ways of getting to and from your
 sustainable means. Direct them to     workplace by pointing potential
 your nearest bus and train stops      visitors in the direction of journey
 and spread the word about any         planning websites, promote a
 off-road paths, cycle routes and      map with the closest bus and
 continuous footways that lead to      train stations marked on it or an
 your workplace                        active travel map showing
                                       walking and cycling routes

Press release
Send a press release to your local     Team meetings
newspaper along with a photograph      These are a great way of
                                       continually promoting the Travel
                                       Plan. You can have travel as a
                                       rolling agenda item to keep
 Staff inductions                      employees updated of progress
 Depending on how your inductions
 for new starters are carried out,
 you may want to give new starters
                                        Intranet pages
 a leaflet about the Travel Plan,
                                        If you have an internal staff
 give them a verbal overview or
                                        intranet create a page or section
 include it in
                                        dedicated to sustainable travel.
 presentations/interview stage
                                        Keep it updated with news,
                                        initiatives, events and case
                                        studies that employees can get
Leaflets
                                        involved in and signpost it from
Given out to staff during inductions
                                        the homepage
and made available in leaflet stands
in communal and public areas

                                       Newsletters
                                       If you have a staff newsletter book a
Notice board
                                       regular slot for Travel Plan articles
Displayed in a communal staff area

                                                                           17
Health and safety
It’s important that any new activities, initiatives, equipment or processes you
introduce as part of the Travel Plan Process are safe for people to use or
participate in.

Risk Assessment

First of all, it’s important to identify any hazards involved. This way, if they
pose too great a risk to your employees or others visiting your site, you are
able to put suitable control measures in place to reduce that risk.

•   For health, safety and risk assessment information please visit the
    Health and Safety Executive website at www.hse.gov.uk

•   Information is also available from the GOV.UK website at
    https://www.gov.uk/browse/employing-people/health-safety

Insurance

If you’re running an activity or initiative, introducing a new piece of
equipment or changing your processes it’s important that you have put all
the necessary precautions in place to keep people safe. In the event of an
incident you need to have insurance in place should you need it.

It’s a good idea to talk to your insurance provider about what is and isn’t
provided as part of your policy as this may affect your choices within the
Travel Plan process.

For more information about insurance please visit:

•   Health and Safety Executive Website
    http://www.hse.gov.uk/simple-health-safety/get.htm

                                                                               18
Reviewing your Travel Plan
Your Travel Plan should be reviewed annually. The review process is designed
to document your progress since the original plan or most recent review was
agreed and check that you’re still on track to meeting your objectives; it
forms an extension of the original plan.

What to include

The review focuses around a few key areas:

•   Onsite facilities and transport links

•   Employee modal shift

•   Your previous action plan

•   A new action plan

•   Any other achievements

Resources

In addition to the general Travel Plan resources specified under the Help and
Support section of this handbook, the following are available specifically to
help you with your review:

Travel Plan review template

This should be completed as you go through the review process. The layout
of this template focuses on the key areas outlined above.

Snapshot survey

This is a very brief employee survey, collecting mode of travel to work and
postcode data only. It can be amended to include more detail if necessary.

                                                                                19
The review process

                                                                           Step 1: objectives
                                                                           Check that your reasons for continuing with the Travel Plan
                                                                           are still the same. If they are different, how and why have
                                                                           they changed?

                                                                           Step 2: research and data
                                                                           • Identify any changes to facilities or transport links to the
                                                                             site.
                                                                           • Carry out a snapshot survey with employees: has there
                 Take forward the measures outlined in your action plans

                                                                             been any modal shift?

                                                                           Step 3: achievements
                                                                           Identify and record any achievements not included in your
                                                                           action plan review.
Implementation

                                                                           Step 4: action plan
                                                                           • Review your previous action plan, identifying what worked
                                                                             well and what didn’t work as well as you’d envisaged.
                                                                             Record any successes and lessons learnt.
                                                                           • Create a new action plan; this should contain all of your
                                                                             measures going forward and supersedes the old action
                                                                             plan. It will be your focus until your next review.

                                                                           Step 5: agreement
                                                                           Agree the plan with senior managers

                                                                           Step 6: accreditation
                                                                           Once your plan has been agreed by all the relevant parties
                                                                           you can carry out a self-assessment against the standards
                                                                           given in this guidance document. To be awarded a bronze,
                                                                           silver or gold certificate based on the standard you have
                                                                           achieved please email a copy of the review to
                                                                           traveltowork@cornwall.gov.uk.

                                                                                                                                            20
Secrets to success

Support from the top

In order for your Workplace Travel Plan to be successful it must be supported
by senior managers, so that the necessary resources can be allocated. It is
also a great motivator if senior managers can be seen to lead by example
and travel sustainably themselves, even for just one or two days a week.

Travel plan champion

This should be a named person who has time allocated on a regular basis
specifically to the travel plan. The Champion will be responsible for leading
on the travel plan, will be a point of contact and key to the engagement of
others. It really helps if this person has a keen interest in sustainability and
is able to lead by example.

Travel plan steering group

A steering group is made up of representatives from different backgrounds
within the organisation, for example the Union, senior management, site
management, HR and other departmental representatives. This is a great
way of gathering the views and input of a representative group of employees.
A steering group can motivate and facilitate travel plan measures delivered in
different areas of your organisation as well as communicating information to
employees by filtering it down.

Diligent data

Data is the starting point to your Workplace Travel Plan. Your data should tell
you what barriers there are to sustainable travel, where there is the most
potential for change, what is already available to support walking, cycling,
car share, public transport use… because of this it’s important that your data
is as accurate and as comprehensive as possible.

Your actions should be based on your organisation’s views and capabilities
which are gauged through your survey data. You will be successful in

                                                                                21
motivating a change in travel patterns by implementing measures that are
wanted and needed.

SMART Targets

Your action plan should be SMART (Specific, Measurable, Achievable,
Relevant and Time-Bound). A good example of a SMART target is:

“To increase the percentage of staff cycling to and from work from 2% to 5%
by September 2013. We will measure this by surveying the number of bikes
stored in the cycle shelter on the first Tuesday of every month.”

A bad example of a target is: “We want lots more people to cycle to our site”

Communicate to motivate

It’s vital that you communicate what you’re doing to employees and visitors
to your site at every stage of the process. By doing this you are inviting their
participation in the programme, which is key to motivating a change in
attitudes towards travel. How you communicate will depend on your own
capabilities and systems, but it could be done through team meetings,
posters, emails and more.

You should be looking to communicate that you’re engaged in the project in
the first instance, that your staff survey and any other data collection is
taking place, the content of your action plan and how this is going to be
implemented, and any other measures.

See the communications page in this guide for more information.

Integration

Travel is an integral part of the working day and affects many different
aspects of business. A workplace with a Travel Plan will have a culture of
sustainable attitudes towards travel, whether avoiding unnecessary journeys
by providing video and teleconferencing facilities or paying enhanced mileage
for car-sharing and cycle mileage.

                                                                              22
Travel Plans for the future

It’s important to understand that the Travel Plan programme is an ongoing
process reaping achievements along the way. As a Travel Plan business you
should be looking to review your plan on an annual basis, to maintain your
successes and have an aspirational outlook for the future.

Important: Is your company up for this?

Taking part in the Workplace Travel Plan programme requires a degree of
commitment. This varies depending on which standard you’re working
towards and the resources you have available to you, but it’s important that
you are ready for the challenge!

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Resources
As well as the information included in the handbook, the following resources
are available:

•   Travel plan handbook

•   Travel plan template

•   Travel plan review template

•   Employee survey

•   Customer/visitor survey

•   Snapshot survey

•   Car park count

•   Cycle count

•   Site audit

•   Timeline

                                                                          24
Useful websites
Topic                               Web address

Alternative fuels

Business transport and travel       www.energysavingtrust.org.uk/transport

Buses

First Devon and Cornwall            www.firstgroup.com/cornwall

PlusBus – train and bus travel in   www.plusbus.info
one ticket

Transport for Cornwall              transportforcornwall.co.uk

Summercourt Travel                  www.travelcornwall.uk.com/

Hopleys                             www.hopleyscoaches.com

Car sharing/car clubs

Car sharing                         liftshare.com/uk/community/cornwall

Liftshare                           liftshare.com/uk/community/cornwall

Car clubs                           co-cars.co.uk

Cycling

National property register          www.immobilise.com

Bike Week                           bikeweek.org.uk

Cycle to Work Day
                                    www.cycletoworkday.org

Get Cycling – community interest    www.getcycling.org.uk/
company

CTC                                 www.cyclinguk.org/

                                                                             25
Cycle journey planner            www.cyclestreets.net

Why Cycle                        www.whycycle.co.uk

Cycle Training Standards Board   www.gov.uk/government/publications/
                                 national-standard-for-cycle-training

Bikeability                      https://bikeability.org.uk/

Bike4Life                        www.nhs.uk/change4life/activities/sports-and-
                                 activities/cycling
Cycle to work scheme alliance    cycletoworkalliance.co.uk

Sustrans                         www.sustrans.org.uk

Walking

Get Active Cornwall              www.getactivecornwall.co.uk

Living Streets                   www.livingstreets.org.uk/

Walk 21                          www.walk21.com

Walk4Life                        www.walk4life.info

Walking for Health               www.walkingforhealth.org.uk

Environmental support

European Centre for the          www.ecehh.org
Environment & Human Health
(ECEHH)

Institute for Sustainable        www.iisd.org/business
Development in Business

Flexi-working

Flexibility                      www.flexibility.co.uk

                                                                             26
Flexible working                  www.gov.uk/flexible-working

Health

Cornwall Healthy Workplaces       www.behealthyatwork.org

National Institute for Clinical   www.nice.org.uk
Excellence (NICE)

National government

Department for Transport          www.gov.uk/government/organisations/
                                  department-for-transport

Transport Research Laboratory     www.trl.co.uk

Department of Health              www.gov.uk/government/organisations/
                                  department-of-health-and-social-care

HMRC transport expenses           www.gov.uk/expenses-and-benefits-a-to-z

Government Information            www.gov.uk

Journey planning

Ordnance Survey maps              osmaps.ordnancesurvey.co.uk/

Live train departure boards       ojp.nationalrail.co.uk/service/planjourney/
                                  search
Traveline: public transport       www.travelinesw.com
information

Google maps                       www.google.co.uk/maps

Trains

National Rail                     www.nationalrail.co.uk

Network Rail                      www.networkrail.co.uk

First Great Western               www.gwr.com/

South West Railway                www.southweserntrailway.com

Cross Country                     www.crosscountrytrains.co.uk

                                                                                27
Transport advice/information

Cutting your car use             www.cuttingyourcaruse.co.uk

Independent passenger watchdog   www.transportfocus.org.uk

Transport briefing               www.transportbriefing.co.uk

Transport Energy                 www.energysavingtrust.org.uk/transport

ACT TravelWise                   www.acttravelwise.org

Transport organisations

Living Streets                   www.livingstreets.org.uk

Sustrans                         www.sustrans.org.uk

Better Transport                 bettertransport.org.uk

Transport Focus                  www.transportfocus.org.uk/about

ACT Travelwise                   www.acttravelwise.org

                                                                          28
Initiative ideas
Have a look through the following suggestions to inspire you for your
workplace’s own action plan. This list is not exhaustive. The initiatives are
broken into three groups for each topic to show how they would best fit into
the bronze, silver or gold standard.

Active Travel

Standard   Description

Bronze     Pledge to walk or cycle

           Dr Bike sessions

           Bike maintenance sessions

           Team building days riding the routes and trails

           Start a BUG (Bicycle User Group)

           Set a commuter walk/cycle challenge

           Register your bike

           Promote Bike Week/Walk to Work Week

Silver     Start a Cycle to Work Scheme

           Provide facilities for walkers and cyclists; lockers, changing areas,
           showers

           Offer a bikers breakfast or discounted healthy lunch

Gold       Sign up to the Department for Transport’s Cycle to Work Guarantee

           Offer Subsidised cycle training to employees

           Purchase pool (electric) bikes

           Subsidise spinning classes

           Offer cycle mileage

           Organise led lunchtime leisure walks

           Purchase pedometers and do a pedometer challenge

                                                                                   29
Car sharing

Standard   Description

Bronze     Encourage car sharing for business travel

           Promote www.carsharecornwall.com

Silver     Provide a guaranteed ride home scheme

           Preferential car share spaces in your car park

Gold       Run regular competitions for new and existing car-sharers

Public transport

Standard   Description

Bronze     Display public transport information/timetables

           Promote journey planning websites

Silver     Build a relationship with local bus/train operators

Gold       Provide interest free season ticket purchase loans

           Subsidise season tickets

           Ensure good links to local bus or rail services

                                                                       30
Alternatives to travel

Standard   Description

Bronze     Make use of free technologies such as Google Hang-Outs, Face Time
           and Skype for 1:1 meetings

Silver     Introduce robust home working policies and procedures

           Introduce robust hot desking policies and procedures

           Introduce video conferencing

           Introduce audio conferencing

Gold       Provide open access hot desks

           Issue laptops instead of desktop computers to employees as standard

Car park management

Standard   Description

Bronze     Provide travel to work information during the new starters/induction
           process

Silver     Offer incentives for daily non-use of car park space

           Review employee and other parking entitlement

           Sign car park clearly showing cycle parking, car share spaces and
           pedestrian/cycle entrances

Gold       Charge for on site car parking and use revenue to subsidise travel plan
           measures

           Ration parking through permit system based on parking need

           Make pool cars available for business travel

           Provide electric vehicle charging points

                                                                                  31
Finance

Standard   Description

Bronze     Assess the cost of travel to your workplace:

            Business miles paid

            Car park maintenance

            Subsidised parking in local car parks

Silver     Ensure mileage rates reflect the true cost of driving (see
           http://www.theaa.com/driving-advice/driving-costs/running-costs for more
           information)

Gold       Introduce passenger mileage rates i.e. 5p extra per mile per passenger

           Introduce cycle mileage rates

                                                                                      32
Prepared by:

Strategy, Economy, Enterprise and Environment Service

Cornwall Council

5 June 2015

If you would like this information
in another format or language please contact:

Cornwall Council
County Hall
Treyew Road
Truro TR1 3AY

Telephone: 0300 1234 100

Email: enquiries@cornwall.gov.uk

www.cornwall.gov.uk

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