WINTER 2021 - Creating an Inclusive and Welcoming Environment - Hospice & Community Care

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WINTER 2021 - Creating an Inclusive and Welcoming Environment - Hospice & Community Care
WINTER 2021

Creating an Inclusive and   Benefits of Tax
Welcoming Environment       Information Gathering

Staff Spotlight: Bringing   Remembering Those
Optimism and Hope           You Have Lost

Self-Care Tips to Help      News & Notes
You Cope
                            President’s Letter
WINTER 2021 - Creating an Inclusive and Welcoming Environment - Hospice & Community Care
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Creating an Inclusive and
     Welcoming Environment
For Our Diverse Community
                                                            families live better        a desire to bring the entire family along
                                                            with serious illness        in the decision-making process which
                                                            through end of life.        may delay a family’s decision for end-of-
                                                            The teams help to           life care, especially if everyone is not in
                                                            ensure that staff are       agreement.”
                                                            meeting the cultural,       To help alleviate these fears, the Team
                                                            language, spiritual,        created resources and holds a session for
                                                            and religious needs of      new employees during orientation. New
                                                            patients and families       staff are provided with an immediate
                                                            through education           understanding of how to approach and
                                                            and support.                care for Latino patients and families.
                                                             In this edition of         Each September Hospice & Community
                                                             Horizons, members of       Care celebrates National Hispanic
                                                             Hospice & Community        Heritage Month. “Last year, due to
                                                             Care’s resource            the pandemic, we had to get creative
                                                            teams share how the         with how we educated staff and the

A
       t the center of hospice and         organization is serving all patients         community,” shared Araceli Pena, RN,
       palliative care is the belief       and families. While the organization         Hospice & Community Care. “We
       that everyone has the right         has three culturally-specific internal       produced educational videos about
to die pain-free and with dignity,         resource teams, it educates its staff on     Latino culture and how Hospice is
and that families will receive the         traditions associated with all cultures      continuing to serve this population.
necessary support to allow them to         and ethnicities.                             We also gave samples of popular Latino
do so. Hospice & Community Care is                                                      candy to staff as a fun way to share the
                                           Latino Resource Team
committed to ensuring its patients and                                                  culture with them.”
                                           “In 2010, Hospice & Community Care
families receive personalized physical,                                                 In addition to staff education,
                                           was seeing the growth in the Latino
emotional and spiritual care when they                                                  Bereavement Counselor, Deb Gonzalez,
                                           population in Lancaster County,”
need it most. This includes honoring                                                    participates in outreach to inform the
                                           commented Sara Wiegner, Chaplain,
all cultures, ethnicities and sexual                                                    Latino community about end-of-life care
                                           Hospice & Community Care. “In fact,
orientation.                                                                            and the services offered by Hospice &
                                           the Latino population had superseded
                                                                                        Community Care.
Each culture, ethnicity and person         the Amish population.”
views end-of-life care and death                                                        According to Araceli, 2020 was the
                                           In the Latino community they believe
differently. Hospice & Community Care                                                   first time during her two years of
                                           that if you talk about death then it will
has three internal resource teams to                                                    service with Hospice & Community
                                           happen. They want to care for their
help its staff properly and respectfully                                                Care that her entire patient caseload,
                                           loved ones themselves. They fear that
meet the needs of Latino, Jewish, and                                                   approximately 18 to 20 patients, were
                                           enlisting hospice will mean that control
LGBTQ+ patients and families. Positive                                                  all Latino. This trend continued for
                                           is taken away. Some believe that not
                                                                                        several months and reinforces the
understanding of different cultures is     engaging in aggressive interventions up
                                                                                        impact the Latino Resource Team is
key in Hospice & Community Care’s          to the end is comparable to suicide or
                                                                                        having on growing Hospice’s footprint
mission to provide personalized care       hastening death. “Family is so strong in
                                                                                        in the Latino community.
and comfort to help patients and           Latino culture,” explained Sara. “There is
WINTER 2021 - Creating an Inclusive and Welcoming Environment - Hospice & Community Care
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                                                                     shared Allie.      offered by Hospice & Community Care
                                                                     “Bodies are        to raise awareness about the LGBTQ+
                                                                     never left alone   community, but also noted that more
                                                                     from the time      could be done to provide support,
                                                                     of death to the    education, and awareness,” shared Ann.
                                                                     time of burial     “As a healthcare provider, Hospice &
                                                                     and burials        Community Care has the opportunity
                                                                     occur quickly      to create a welcoming and inclusive
                                                                     with the           environment that will allow for trust
                                                                     deceased being     and rapport-building for individuals
                                                                     buried in a        who have and continue to suffer from
                                                                     plain pine box.    healthcare disparities.”
                                                                     Most Jewish        The mission of the Team is to help
                                                                     families will      guide the organization to guarantee
                                                                     only bury and      inclusive, non-judgmental, culturally
                                                                     cremation is       responsive care to LGBTQ+
Jewish Resource Team                         often not an option even discussed.”       patients and their loved ones, and
Judaism is unique in that those who          “Team members like to educate fellow       to promote an LGBTQ+ inclusive
identify as being Jewish associate it        staff on these details that show respect   working environment for staff. “The
with a religion, but also as an ethnicity,   for religion and culture,” explained       Team hopes to fulfill this mission
one that has its own special foods and       Allie. “They make a big difference with    through advocacy; education of staff
customs. “As time goes on, there are         our patients and families.”                and volunteers about the LGBTQ+
more ‘mixed’ households of Jewish and                                                   community’s unique culture, concerns
non-Jewish couples, and it seems like        LGBTQ+ Resource Team
                                                                                        and barriers to care; and support to
less emphasis is on the religious part       In 2019, Hospice & Community Care’s
                                                                                        Hospice & Community Care’s patients
of Judaism and more on the cultural          Music Therapist Juliet Mitton and
                                                                                        and families regarding LGBTQ+
part,” shared Allie Richards, Social         Social Worker Ann Pilarte attended
                                                                                        concerns,” shared Ann.
Worker, Hospice & Community Care.            a day-long training called “LGBTQ+
“It is not uncommon for someone who          Topics for Healthcare Providers            When asked how Hospice staff are
is facing end of life to reflect back on     and Others.” According to Ann, the         ensuring LGBTQ+ patients and families
these traditions and customs. If it has      training was eye-opening, educational,     feel respected and honored, Ann
been years since someone has practiced       and challenging
Judaism or attended a synagogue,             in both personal
when they or their loved one is at end       and professional
of life these traditions and customs         ways. The training
may suddenly become very important           encouraged its
to them again as a way to honor their        participants to
culture and loved one.”                      examine how their
To help honor those traditions, Hospice      places of work
& Community Care’s Jewish Resource           create environments
Team shares information with Hospice         of inclusivity, not
staff around major Jewish holidays           only for the people
detailing what the holiday is about,         served, but also for
what can be said to Jewish families on       their employees.
that holiday, and explaining some of         “During the
the traditions.                              program, Juliet and
“There are several unique customs at         I talked about some
the time of death for Jewish patients,”      of the good training
                                             already being
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                                                                                       often seeming to touch a place deep in
                                                                                       the soul that many times words do not
                                                                                       seem to otherwise reach.”
                                                                                       Many Amish also like to use herbal
                                                                                       supplements to help with their
                                                                                       condition and symptoms. Hospice &
                                                                                       Community Care adds these to their
                                                                                       medication profile and usually does not
                                                                                       discourage their use. “We want patients
                                                                                       to use products they are comfortable
                                                                                       using,” shared Gwen.
shared that the Team is encouraging all     Gwen Hostetter, RN, Hospice &
employees to ask patients and families      Community Care. “Each family is            Beliefs, cultures, ethnicities and sexual
two simple questions: What do you           different. We assess how the family        orientation are different for everyone.
like to be called and who is important      functions as a unit and what is            End of life can be filled with mixed
to you during this time? How a              important to them. This allows us to       emotions – from being scared to
person identifies themselves and who        make adjustments to the personalized       finding peace. Hospice & Community
they consider “family” can lead to          care that we provide.”                     Care wants all of its patients’ end-
understanding and support.                                                             of-life journeys to be personalized,
                                            Amish life is centered on their
                                                                                       comfortable and respected.
“The LGBTQ+ Resource Team is a              community, church, and family. “Their
‘young’ team – launching only in            faith and their church community is
spring 2020,” shared Ann. “I feel like      very important, so that is something        Support Hospice & Community
we have made good strides already, but      Hospice holds very dearly,” shared          Care’s Diversity-Focused
I know that it is our responsibility to     Gwen. “Hospice & Community Care             Initiatives
continue striving for LGBTQ+ patient        tries hard to only visit on Sundays
                                                                                        The John A. Neville Cultural
and family support, and a culturally        if absolutely necessary and with
                                                                                        Awareness Endowment Fund was
responsive work environment.”               permission by the patient or family
                                                                                        created through the generosity of
                                            to give them this time for fellowship
Amish Patients and Families                                                             Pamela Lyons-Neville in honor of
                                            within their community.”
Hospice & Community Care serves                                                         her husband, John Neville, who was
                                            Spiritually, the Amish community            cared for by Hospice & Community
a large Amish population – serving,
                                            often feels that they already have the      Care, and who placed tremendous
on average, approximately 15 to 20
                                            support that they need from their           value on the important role of
Amish patients on any given day. The
                                            church community. There can be times        cultural awareness and diversity.
organization’s social workers, nurses
                                            of spiritual pain and struggle and
and chaplains work closely with Amish                                                   The Fund is designed to provide
                                            Hospice tries to honor their desire for
community members to provide the                                                        education to Hospice staff and the
                                            prayers to be scripture based or from
best care possible while still respecting                                               community about diversity and
                                            their prayer books. “I and others on my
patients’ and families’ faith and values.                                               cultural awareness; financially
                                            team have had opportunities to sing
“Hospice & Community Care works                                                         support culturally-diverse patients
                                            hymns with patients and families to
hard to be culturally sensitive to its                                                  and families with special needs;
                                            provide support,” shared Gwen. “This is
Amish patients and families,” shared                                                    and provide translation services
                                            a special time for all of us, with music
                                                                                        for non-English speaking patients
                                                                                        and families.
    Ensuring a Diverse Workforce                                                        To make a gift to The John A.
    In addition to Hospice & Community Care’s Resource Teams, the                       Neville Cultural Awareness
    organization has a Diversity Committee. The committee is staff-driven               Endowment Fund, please contact
    and includes representation from a variety of disciplines and Hospice’s             Hospice & Community Care’s
    Board of Directors. The committee works to improve Hospice’s ability to             Director of Philanthropy,
    recruit and retain diverse employees and to increase staff knowledge and            Amy Lewis, at (717) 735-8729 or
    appreciation of different cultures.                                                 alewis@hospicecommunity.org.
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Staff Spotlight
     Bringing Optimism and Hope
     to Patients and Families
Hospice & Community Care’s 420 employees go above and beyond each
day for their patients and families. All Hospice team members, regardless of
their roles and disciplines, make a significant impact in the lives of patients
and their families, and the organization is shining a spotlight on these
individuals. In each edition of Horizons, you will meet a team member who
is living out our mission.

“I
       wanted to work in end-of-life        In his role, Eric often hears from
       care because I feel like this is     both family members and patients
       a great way for me to do what        that without the help of Hospice &
I have always liked doing – helping         Community Care they would have
people through some of the hardest          been lost. That, in addition to knowing
times of their lives any way that I can,”   that he is a part of bringing some
commented Eric DeVries, Hospice &           positivity and hope to patients and
Community Care Aide.                        family members during a difficult
Eric is a Home Hospice Aide in York         time, is rewarding. “I’m very grateful
County. He is responsible for helping       for the chance to be a part of this
patients with their personal care– from     organization,” commented Eric.
                                                                                        her to give me a chance,” commented
bathing to getting dressed to fixing        When asked what has been one of his         Eric. “She was such a sweet woman
their hair – and preparing a patient’s      most memorable experiences working          and ended up being discharged from
meals and helping them to eat. During       at Hospice & Community Care, Eric           our services after her prognosis was
that time, he is also able to spend         said that it is hard to pick just one. He   extended and she took a turn for the
quality time with each patient – as         shared an experience that involved one      better. But during the time I saw her,
his visits last approximately one hour.     of his patients during his first year at    we had a lot of laughs and memorable
“My role is to represent Hospice &          Hospice.                                    moments. I’ll always remember her
Community Care and the values we            “I had a female patient who I saw in my     as one of the people who helped to
set forth in providing the best care        first year at Hospice who was reluctant     reinforce that I really enjoy what I do
for people in the end stages of their       to have a male caregiver, but one of        and made the right choice to be in end-
lives with the respect and dignity they     the nurses on my team encouraged            of-life care.”
deserve,” shared Eric.
                                                                                        Join Eric and the 420 Hospice &
                                                                                        Community Care employees who are
   “Hospice is among the best places I have ever worked and truly                       making a meaningful difference in the
                                                                                        lives of more than 600 patients and
   cares about its employees. Every team member is valued and the
                                                                                        families each day. If you or someone
   work we do is so important and so necessary, that I can’t imagine                    you know is seeking a rewarding
   working anywhere else. I’m very grateful for the chance to be a                      career in healthcare, please visit www.
   part of this organization, and I’m looking forward to many years of                  HospiceCommunity.org/Careers today!
   service here. Thank you!”
                                                                      ~Eric DeVries
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Self-Care Tips
         for Helping You Cope During the Pandemic

E
          ach of us is being impacted            that has happened or continuing to             States are experiencing symptoms of
          differently by the ongoing             happen related to Covid-19? Are you            depression. That is nearly three times
          pandemic; it may be cognitive,         having difficulty sleeping? Do you             the number before the Covid-19
    physical, and/or emotional. Being            often have headaches or stomach                pandemic began.
    able to identify how the pandemic            aches? If you answered yes to any
                                                                                                Oftentimes when someone is
    is affecting you will help you to            of the questions above, you may be             experiencing mental stress and
    determine how to best cope. The              feeling the effects mentally, physically       thinking negative thoughts over and
    long cold months, coupled with the           or emotionally of being in a global            over again, it will have an impact on
    pandemic, can also have a significant        pandemic. You are not alone.                   their physical health. It is important
    and increased impact on your mental,                                                        to take care of your whole self so
                                                 According to a study by the Journal
    physical and emotional well-being.                                                          that you can be at your best during
                                                 of the American Medical Association
    Are you ruminating on the pandemic           Network, Prevalence of Depression              the pandemic for you and your
    all of the time and glued to the             Symptoms in U.S. Adults Before and             loved ones.
    news? Have you been more anxious,            During the Covid-19 Pandemic, nearly           Here are some self-care tips for your
    frustrated or sad about everything           a quarter of people in the United              well-being:

      Mental Health*                                                   Physical Health*
      • Set and maintain a routine at home.                           • Fuel your body by eating a healthy, well-balanced diet
                                                                         and drinking plenty of water.
      • Focus on things that you can control.
                                                                       • Aim to get seven to eight hours of sleep each night.
      • Use technology to maintain social connections with
        your loved ones. Consider a regular check-in schedule          • Exercise every day.
        to give you something to look forward to.                      • Take deep breaths and stretch often.
      • Focus your thoughts on the present and things to be           • Avoid risky or destructive behaviors, such as abusing
        grateful for today.                                              alcohol or drugs, excessive gambling or ignoring public
                                                                         health recommendations.
      • Listen to music or read books.
                                                                       • Spend time outside, such as going for a walk in the
      • Consume reliable news sources that report facts, and
                                                                         park, but follow social distancing guidelines.
        avoid media that sensationalizes emotions. Limit your
        exposure or take a break from news and social media if         Emotional Health**
        you find that it makes you anxious.
                                                                       • Focus on small things you enjoy.
      • Lean on your personal beliefs and faith for support.
                                                                       • Focus on how you feel in the moment – laughing,
      • Look for ways to help your community, such as                   feeling joy and relaxed.
        making a blood donation, checking on older neighbors,
                                                                       • Social support – talk it out.
        or donating to local organizations.
                                                                       • Positive thinking.
      • Acknowledge and appreciate what others are doing to
        help you and your community.                                   • Participate in random acts of kindness.
                                                                       • Accept that you might need additional help.
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*Mayo Clinic Health System
www.mayoclinichealthsystem.org/hometown-health/speaking-of-health/
self-care-tips-during-the-covid-19-pandemic
**WellSpan Employee Assistance Program
WINTER 2021 - Creating an Inclusive and Welcoming Environment - Hospice & Community Care
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Use the Tax Information Gathering
Process to Enhance Your
Financial Planning
By John S. Stoner, CPA, CVA and member of
Hospice & Community Care’s Planned Giving Council

M
          ost people dread the task of        ■ Form    1099-R: This reports how
          gathering information needed            much you received from pensions,            the following vital signs associated
          to prepare their income                 annuities and distributions from            with your financial condition:
tax returns. Whether you use a tax                qualified retirement accounts
                                                                                               1. How much income are you
professional or self-prepare your tax             and IRAs.
                                                                                                  generating and is it changing over
returns, the process can seem painful         ■ Year-End   Bank Account and                      time?
and stressful. The primary focus of this
                                                  Investment Statements: You                   2. Are you actively saving for
annual ritual is “do I get a refund”?
                                                  receive monthly bank statements                 retirement?
The information assembled to prepare              and quarterly investment statements
an income tax return offers an                                                                 3. How have your investments been
                                                  that report account balances,
opportunity to assess your “financial                                                             performing?
                                                  investments held, funds added to
health,” similar to an annual medical             and transferred out of the account.          4. How much do you have saved for
checkup that is designed to track your                                                             retirement purposes?
                                              ■ Form   1098 Mortgage Interest
“physical health.” In both situations,                                                         5. Are you depleting retirement
routine data is obtained and, when                Statement: If you own a home and
                                                  have a mortgage obligation, this                 accounts?
interpreted, provides valuable insight
                                                  document provides information on             6. Should you consider refinancing
into the “patient’s condition.”
                                                  the amount of your outstanding loan              your mortgage to get a lower interest
Review of tax source documents and                                                                 rate?
                                                  and interest expense incurred.
your completed tax return can offer
                                              ■   
                                                  Form  1040 Income Tax Return:               Asking the above questions and taking
glimpses into your overall financial
                                                  The income tax return offers                corrective actions as necessary can
well-being:
                                                  a summarized version of your                help improve your chances of being
    ■ FormW-2: This document indicates                                                       financially prepared for retirement. It
                                                  primary sources of income for the
     how much compensation you have                                                           is never too early to begin the planning
                                                  year.
     generated from your job, as an                                                           process. The mandatory tax filing
     employee. It also indicates whether     Like blood work and other diagnostic
                                                                                              season can be a good stimulus to
     you are participating in an employer    tests in the hands of your family
                                                                                              address these types of questions.
     sponsored retirement plan, and          physician, the above information can
     what level of salary deferral you are   be used to gauge your “financial                 John S. Stoner, CPA, CVA, is a Partner in the
     contributing into your retirement       health.” Over time, this data can track          Business Consulting Services Group of RKL
                                                                                              LLP. He can be reached at jstoner@rklcpa.com.
     account.
    ■ Form1099-INT, 1099-DIV and
     Composite Brokerage Statements:              A few key provisions of the CARES (Coronavirus Aid, Relief, and Economic Security)
     These documents provide an                   Act were extended into the new year. Contact Hospice & Community Care’s Director
     accounting of how many separate              of Philanthropy, Amy Lewis, at (717) 735-8729 to learn about tax incentives when you
     investment accounts you have, and            make a gift to Hospice & Community Care and what the new stimulus package means
     the income generated from each               for you in 2021.
     account.
WINTER 2021 - Creating an Inclusive and Welcoming Environment - Hospice & Community Care
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Ways to Remember
                  Your Loved Ones
Rev. Paul Irion, one of the founders of Hospice of Lancaster County, said it best, “Life can be the same after a trinket has been
lost, but never after the loss of a treasure.” Hospice & Community Care invites you to remember and honor those treasures
that you hold deep in your heart by participating in the organization’s remembrance events.
Due to the uncertainty of the ongoing pandemic, Hospice & Community Care is strategically looking at how its remembrance
events will come to fruition as the community continues to cope with Covid-19. Your health and safety continue to remain Hospice
& Community Care’s utmost priority. Please watch for future communications about the remembrance events listed below.

Virtual Service of Remembrance
H    ospice & Community Care invites you to safely gather with family and friends to view the
     online Service of Remembrance program to honor loved ones who died in 2019 and 2020.
There will be two services available to view at your convenience – an interfaith service and a
secular service – beginning March 1 on www.HospiceCommunity.org/SOR.

                       Remembering Our Mothers
                       T   his annual Mother’s Day program provides women whose mothers have died the opportunity to
                           remember, honor and celebrate their lives.
                       Join Hospice & Community Care virtually on Saturday, May 8 at 9:30 a.m. to hear from Debbie Miley,
                       Hospice & Community Care chaplain and ordained pastor in the United Church of Christ, present “Still
                       My Mother.” There will be opportunities for discussion with other participants. Space is limited; registration
                       required. Call the Pathways Center for Grief & Loss, a program of Hospice & Community Care, at
                       (717) 391-2413 by April 30 to speak with a bereavement counselor who will provide the log-in information.

Path of Remembrance
P    ay tribute to your loved one with a keepsake brick or paver that will stand as a lasting memorial to them and the special place
     they hold in your heart. Hospice & Community Care will place your loved one’s brick or paver along the beautiful and serene
walking path around The E. E. Manny Murry Center in Mount Joy. This Path
of Remembrance is made from thousands of memorial bricks, each inscribed
with the name of a loved one, and forms an unbreakable path of love, peace and
memories. To purchase a brick or paver visit www.hospiceconnect.org/path or
call (717) 295-3900. Orders must be received by May 4, 2021.
You are invited to join Hospice & Community Care at the Path of
Remembrance Dedication on October 17. Please watch for details to come
regarding the brick dedication.

Sponsored by:
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 News & Notes
                            Hospice & Community Care Promotes Dr. Magill
                            Hospice & Community Care is pleased to announce the promotion of Dr. D. Thais Magill to Director
                            of Palliative Care. Dr. Magill previously served as the Associate Medical Director of Inpatient
                            Palliative Care for the organization. She has worked at Hospice & Community Care since 2009.
                            In her role, Dr. Magill oversees inpatient and outpatient palliative care and acts as a liaison between
                            Hospice & Community Care’s Palliative Care programs and community health care providers in
                            Lancaster and York Counties.
     D. Thais Magill, MD

     Welcome New Physicians
     Colleen Hazlett-O’Brien, DO                                    In 2017, she migrated from New Haven, CT to
                       Originally from Clarion, PA,                 Columbus, OH for a combined adult/pediatric Hospice
                       Colleen Hazlett-O’Brien, DO,                 and Palliative Medicine fellowship at The Ohio State
                       moved to Philadelphia to complete            University Medical Center and Nationwide Children’s
                       her undergraduate degree at the              Hospital. Following her fellowship, Dr. Moyer
                       University of the Arts in musical            was recruited to the palliative medicine faculty at
                       theatre. After working as a                  Nationwide Children’s Hospital, where she provided
                       professional actor in Philadelphia,          inpatient and outpatient consultative palliative medicine
                       she changed career paths and                 as well as home-based palliative and hospice care. Board
     pursued a degree in medicine. She attended the                 certified in Internal Medicine, Pediatrics, and Hospice
     Philadelphia College of Osteopathic Medicine,                  and Palliative Medicine, Dr. Moyer provides inpatient
     graduating in 2016. After graduation she and her               hospice and palliative care for patients at Penn Medicine
     husband moved to Delaware where she completed                  Lancaster General Health and at Hospice & Community
     her Residency in Family Medicine at Christiana Care            Care’s Bob Fryer & Family Inpatient Center.
     Health System. She also completed her fellowship in            Suzanne Scott, MD
     Hospice and Palliative Medicine at Christiana Care                                 Suzanne Scott, MD, MPH, earned
     Health System – graduating in July of 2020.                                        her medical degree from Duke
     Kristen Moyer, MD                                                                  University School of Medicine after
                        Kristin. Moyer, MD, received her                                earning a Bachelors in Science
                        Bachelor of Science in Psychology                               degree at Cornell University. She
                        and Biology from the University of                              also holds a Master of Public Health
                        North Carolina-Chapel Hill in 2005                              degree from UNC-Chapel Hill.
                        and remained in the NC “Triangle”                               Dr. Scott completed her family
                        for both her Medical Degree (UNC;           medicine residency at Penn Medicine Lancaster General
                        2012) and Master of Theological             Health and is board certified in Family Medicine and
                        Studies (Duke Divinity School;              Hospice and Palliative Medicine. She is a Certified
     2012). Dr. Moyer matched at Yale-New Haven Hospital            Hospice Medical Director. With more than 20 years
     for her Internal Medicine Pediatrics residency and             of experience as a well-respected family physician in
     subsequently stayed on at Yale for a chief residency in        Lancaster County, Dr. Scott looks forward to caring for
     Internal Medicine.                                             patients and their families at Hospice & Community
                                                                    Care’s Bob Fryer & Family Inpatient Center.
11

Save the Date for Give Local York 2021
                                               On May 7th, Hospice & Community Care is participating in Give Local York,
                                               the largest day of online giving in York County. This event is an opportunity
                                               to unite the York community around important causes and help nonprofit
                                               organizations, like Hospice & Community Care, connect to the larger York
                                               community. Every gift will make a difference and will help to provide
                                               personalized care and comfort for patients and families facing end of life, coping
                                               with a serious illness or loss.
                                               Please consider making a gift to Hospice & Community Care on May 7th at
                                               www.GiveLocalYork.org. You may also make an offline (check or cash) donation
                                               directly to Hospice & Community Care before or after May 7th, indicating that
                                               you would like it to benefit Hospice’s Give Local York campaign.

2021 Labor Day Auction Item Donations
                                                                      Due to storage limitations, Hospice & Community
                                                                      Care is unable to accept donations of used items for
                                                                      its 2021 Labor Day Auction. Donations of new items
                                                                      are appreciated and may be accepted by appointment.
                                                                      To schedule a time to drop off new items or for more
                                                                      information, please contact Holly Cheek, Special
                                                                      Events Coordinator at Hospice & Community Care, at
                                                                      (717) 391-2434 or hcheek@hospicecommunity.org.

   Hospice Raises More
   than $110,000 during
   the ExtraGive
   Thank you to the 668 donors who
   supported Hospice & Community Care
   during November’s Extraordinary Give
   and helped us raise more than $110,000.
   The organization ranked in the top 20
   among 522 organizations for both dollar
   amount raised and number of gifts
   received. All of the gifts received will
   help the organization continue to provide
   quality care and comfort for patients and
   their families.
12

     Welcome New Board Members
                       The Rev. Shayna J. Watson
                       Associate Rector of Saint James Episcopal Church and The Urban Well
                      The Rev. Shayna J. Watson serves as the Associate Rector of Saint James Episcopal Church and The
                      Urban Well, under the leadership of Father David Peck, in downtown Lancaster. She is a Board
                      Certified Chaplain through the Association for Professional Chaplains, having served at Lancaster
                      General Hospital, Women and Babies Hospital, Penn State Hershey Medical Center and Penn State’s
                      Children’s Hospital, and with Hospice & Community Care. As a community activist, Rev. Watson
                      serves on various boards that address the needs of children and youth, culture and arts, racial and
     gender equity, and accessibility for various abilities.
     Shayna earned her Bachelor of Arts degree in Political Science and African Diasporic studies from the University of
     Pittsburgh. She earned a Master of Divinity from the Lancaster Theological Seminary, and a diploma from Virginia
     Theological Seminary. Shayna is the Creator and Founder ofΘθeoCon (pronounced Thee-Oh-Con): Where Theology Meets
     Pop Culture Convention, a one-day comic book convention-style event, a first of its kind that provides a platform to talk
     about the intersection of morality, faith and fiction.

                       David Groff
                       Vice President, Groff Funeral & Cremation Services
                       Dave joined Groff Funeral & Cremation Services, as a fourth generation funeral director with his
                       family’s business, in 2015 with the acquisition of Fred F. Groff Funeral Home. Dave is responsible for the
                       marketing of Groff Family Funeral Home and Groff Event Center. Prior to coming back to Lancaster, Dave
                       held many sales and marketing positions in sports beginning with the Chicago Bulls, Phoenix Suns and
                       Phoenix Coyotes. Dave was instrumental in the inception and growth of Branded Cities, a premier global
                       out-of-home advertising company specializing in iconic media in iconic locations.
     Following in his mother Ellen’s footsteps, Dave serves as a Board Trustee for the Fulton Theatre, contributing on both the
     marketing and development committees as well as co-chairing the Fulton Follies for two years. He enjoys serving on the
     Lancaster Museum of Art/Demuth Foundation Board and contributing to the development committee and co-chair of
     2018 Trees Galore. Dave joined Sunrise Rotary in 2018 and assists with sponsorships to the Club’s major events. Dave is a
     member of the Tucquan Club and a plebe for The Pirates of Lancaster.
     He received his BA from Denison University and his Associates Degree from Mesa Community College in Arizona as part
     of becoming a licensed Funeral Director in Pennsylvania.

                       Grace C. Nguyen Bond
                       Attorney, Blakinger Thomas
                       Grace is a shareholder of Blakinger Thomas and practices in the areas of estate planning and
                       administration, employment, business, and health care law. Grace’s passion for helping others is what led
                       her to pursue a career as an attorney.
                       As a member of the Estate Planning and Administration and Business practice groups, Grace represents
                       businesses and individuals in business succession and estate planning as well as general business
                       counseling. As a member of the Employment and Health Care groups, Grace frequently counsels
     employers on all aspects of the employment relationship, as well as on Affordable Care Act and employee benefit
     compliance.
     Grace graduated from Widener University School of Law, J.D. and Temple University, B.B.A., magna cum laude. She is
     a member of the Pennsylvania Bar Association and Lancaster Bar Association. Grace is chair of the Board of Directors
     at Friendship Communities, serves on Hospice & Community Care’s Planned Giving Council, and is a member of the
     Lancaster County Community Foundation’s Forever Lancaster. She is a 2015 graduate of Leadership Lancaster’s Core Class.
13

                                                                                             Our Mission

President’s
  Letter
                                                                                      To provide personalized care
                                                                                    and comfort to help patients and
                                                                                     families live better with serious
                                                                                       illness through end of life.

                                                                                               Our Vision

I
  have always known that Hospice &                                                      Every person living in our
  Community Care’s 420 employees                                                     community will receive the care
  were amazing. However, words cannot                                                and compassion they need while
                                                                                    coping with serious illness, facing
express how grateful and appreciative
                                                                                       end of life, or experiencing
I am of how they rallied together to
                                                                                          the loss of a loved one.
ensure that patient care and comfort were
continued to be delivered safely and with
                                                                                             Steven M. Knaub
the highest quality, while dealing with a
                                                                                    President and Chief Executive Officer
global pandemic.
There are still many unknowns around                                                2021 BOARD OF DIRECTORS
Covid-19, but one thing is certain.
                                                                                               Gilbert Sager
Hospice & Community Care entered
                                                                                                   Chair
2021 from a position of strength because
                                                                                          Geoffrey W. Eddowes
of our staff and all of you.
                                                                                               Vice Chair
In 2020, we served an average of nearly
                                                                                               James Stuccio
600 patients and families each day, and that care did not stop because of the
                                                                                                 Secretary
pandemic. In fact, we saw a significant increase in the number of patients that
we served over 2019. Our staff dealt with changing safety regulations by the               Karen A. Biondolillo
Center for Disease Control daily without compromising their safety or that of                   Treasurer
our patients and families. They continued to rise to the challenge time and again             Dara Bachman
to ensure personalized end-of-life care and grief support for our patients and                Richard Bailey
families. Our staff truly exemplifies what it means to be healthcare heroes. And          Grace C. Nguyen Bond
2021 will be no different. They will provide the same compassionate care and
                                                                                           Michael K. Callahan
comfort you have all come to expect and deserve.
                                                                                             Stephanie Carfley
At a time when non-profits were struggling due to the pandemic, Hospice &
                                                                                            Robert L. Fryer, Jr.
Community Care was fortunate to have the support of all of you. Thank you for
giving the gift of quality end-of-life care to everyone in the community and for               Leslie Gorbey
giving them the opportunity to make lasting memories with their loved ones.                    Dennis Griest
We continue to be in this together as we navigate this new normal, and look                     David Groff
forward to this new year ahead. Thank you for entrusting us to serve you, your             Richard Hogentogler
family and the community.                                                                     Albert Kuhner
Sincerely,                                                                                   Tony Legenstein
                                                                                            Alyssa Moyer, MD
                                                                                         Michael Ripchinski, MD

Steve Knaub                                                                                  J. David Swartley
President & CEO                                                                         The Rev. Shayna J. Watson
                                                                                              Carrie Willetts
14

     Memorial Contributors List         October 1, 2020—December 31, 2020
     We have carefully reviewed this list for accuracy and hope that you will notify us of any omissions or errors.
     This list includes memorial gifts made during this period, including those made to our Annual Appeal; however, it does not
     include the many generous gifts to the Path of Remembrance or Light Up A Life which will be recognized online.

     Ray C. Achey                    Donald J. Armer                 Terri L. Bair                    Sally Ann Beale
       Gail & Charles Ruhl             Mike & Becky Armer              Rochelle Darrenkamp             The Beale Family
     Nancy E. Adamire                Patricia A. Armstrong           John Edgar Baker                  Charles F. Snyder Funeral
       Stella More                     Blakinger Thomas Law Firm       Diane & Bob Lloyd                 Homes & Crematory
     Jean W. Adams                     Meg & Peter Brubaker          John T. Baker Jr.                Esther I. Beam
       Fred & Vivian Bauder            Thaddeus O. Eshelman            Susanne Starkey                 Earl & Julia Freudenberg
       Jeanette B. Ebersole            Jack & Ginjr Robinson         Ronald K. Baker                   Nikolaus & Hohenadel, LLP
       Shirley E. Forney               Sally Rohrer                    Jane Gore                         Attorneys at Law
       Mary & Lester Good              Nancy Rote                      Boyd & Marlene Kerr            Lois F. Becker
       Dale & Julia Murray             Ann & George Weaver           Shirley M. Baney                  Dick & Sandy Bloom
     K. Lenora Adams                   Steven Weinstein                Charles D. Baney                Sandra & Donald Galbreath
       Wendy A. Kerschner              Meryl, Chuck, Andrew & Ian    Floyd Eugene Bantz                Roxanne & Donald Geib
     Thomas W. Adams                     Witmer                        EPC Lilacs Dance Team          Larry Edward Beidel
       Susan Adams                     Rick & Jill Woolworth         Thomas W. Banzhof Sr.             Michael & Patricia Beidel
     W. Craig Adams                  Harris C. Arnold Jr.              Florence C. Brown                 Bubb Family
       Barry Keller                    Julia M. Arnold                 Foresters of America Court      Aleta S. Connell
     Andrew C. Albright Sr.          Kim Arnsberger                      Susquehanna 235               Marsha L. Dawson
       M/M David Therrien              Norman & Cheryl Deffibaugh      Shafter & Roberta Lucas         Galen Linn
     Florence M. Alexander           Lena B. Atkins                  Richard P. Bard                  Kenneth Beinhauer
       Joyce & Lloyd Lowe              Jacqueline D. Southworth        Terri J. Roos                   Jacquelyn Beinhauer
     Jean E. Alexander               Betty J. Atkinson               R. Eugene Bare                   Mary Ann Benard
       Mary Ann Kimmel                 Janine & Steven Guinter         Rick & Peggy Bare               Bachman Snyder Funeral
                                     James T. Atkinson                                                   Home & Crematory
     Madalynne Allen                                                 William E. Barker
                                       Janine & Steven Guinter         Matt & Krista Kae Hazen        Robert D. Bender
       Claudia & Kevin Summerson
                                     Beverly R. Auker                                                  JoAnne E. Wolf-Bender
     Robert F. Ambacher                                              James P. Baron
                                       Beth A. Auker                   Gina P. Baron                  C. Harold Benedict Jr.
       Kristen Byrd
                                     Richard A. Auker                                                  Marilyn L. Drake
     Paul W. Ammon                                                   Wayne R. Barr Sr.
                                       Beth A. Auker                   Brian & Leslie Barr            Ronald P. Benedict Jr.
       Ben & Amanda Bruckhart
                                     D. Warren Aument                                                  Joyce & Ron Benedict
     Rev. J. William Anderson                                        Glenn E. Bartels
                                       William Douglas Fisher                                          Neal & Helen Witmer
       Rob & Beth Anderson                                             Bowman Sales
                                     Robert H. Aument                  Cindy S. Croft                 Lawrence K. Berman
     Robert T. Anderson Jr.
                                       Dennis & Susan Sneath           Dale & Christy Dowdy            Janet Berowitz
       Krapf Bus Companies
                                     Susan E. Aument                   Susan & Craig Frey              Fran Hoder
       George Labiak Jr.
                                       Dennis & Susan Sneath           Ronald E. Garling               Rose Kaplan
       Joseph & Susan Pomorski
                                     William H. Ayers Sr.              Shirley A. King                 M/M Sander G. Sokoloff
       Kathryn Smith
                                       Michael J. Wendel Jr.           Lonna M. Noel                  David H. Berndt
     Leona M. Anderson
                                     Christine Bacanskos             Rodney G. Bates                   Bertz, Hess & Co., LLP
       Rob & Beth Anderson
                                       John & Janet Burns              The Stone Family                Don & Jackie Brennan
     Peggy E. Anderson                                                                                 Donald & Mary Anne
       David E. Anderson             Garland G. Bachman              Dianne H. Baughman
                                                                                                         Brubaker
     Raymond Oliver Anderson           Gwendolyn H. Bachman            B. Barry Baughman
                                                                                                       William & Elizabeth Calder
       Matthew 25 Thrift Shop        Mary E. Bachman                 John M. Baumiller                 Jeff & Ann Clark
     Paul S. Applebach                 Robert C. Bachman               Tammy & James Baumiller
                                                                                                       M/M Merrell F. Clark
       Betty K. Applebach            Janet M. Baderak                  Trudy L. Boley
                                                                                                       E. K. McConkey & Co., Inc.
     Taylor R. Applebach               Nicole Zucchi                   Paul & Kristi Wallace
                                                                                                       Dorothy & James Fricke
       Betty K. Applebach            Susan E. Baglow                 Mark E. Beach                     John & Mary Lou Hershey
     Giovanna Arment                   Rick & Cindy Hogentogler        Allen & Gerrie Hurst            M/M Michael Hooven
       Anonymous                       Julia & Lloyd Myers             Tim Jantz                       Donald & Kay Houghton
                                       Sharon & Michael Seidman        Marty’s Garage                  Carol A. Keller
                                       Charles A. Smith
15

  Dr/M David G. Kuntz, Sr.       Sandra L. Bossert               Elaine Suzanne Brubaker       John A. Campbell Jr.
  Clair & Peggy McCormick          Lee A. Bossert                  Dorothy C. Diem               Laurel V. Campbell &
  Ron & Annette McKinney         Aaron Glenn Bowman              Jacob S. Bruckhart                Richard Canard
  Gladdie & Chris McMurtrie        Carlyn Bowman                   Ben & Amanda Bruckhart      Eileen M. Cargill
  Kathy & Jay Myers              Robert T. Bowman                Rochelle L. Brunner             Dorothy A. Mertz
  Nottingham Agency                Thelma E. Bowman                Marcellene Paskowitz          Sylvia J. Sheaffer
  Jack Sapper                    Roberta W. Bowman               D. Melvin Bucher                Verna F. Stoltzfus
  James & Mary Ellen               Ed & Lori Hockenberry           Stauffers of Kissel Hill    Constance T. Carpenter
    Smallwood                    Nancy A. Boyce                  J. Quentin Buckwalter           Angela & Stephen Sydorko
  Denny & Terri Teaman             Matthew & Bonnie Aukamp         Janet E. VanOrder           Don Raymond Carter
  Mary L. Wisniewski               Ed & Arlene Harnish           William E. Buffington           M/M Milton W. Weaver
John S. Bert Jr.                 Mary P. Boyer                     Douglas & Gail Gibson       Anna E. Carvell
  Bruce & Neva Stambaugh           Cheryl W. Rishell             William H. Bunting Sr.          Anna Marie Carvell
Lisa Bill                        Carolyn M. Brackbill              Patricia Y. Bunting           The Carvell Family
  Carole Sexton                    Melissa & Kevin Sikorski      George Burgasser                Stacey Coffman
Paul T. Billy                    James L. Brackbill                Stephanie Carfley             Thelma J. Force
  Susan A. Billy                   David A. Baker                Ruth E. Burgasser               Joan D. Groff
Gerald C. Binkley                  John J. Baker Sr.               Stephanie Carfley             Charles & Velma Hart
  Kerry & Debra Bagnoli            M/M Ralph Baker               Daniel J. Burke                 M/M Ralph Meckley &
  Harry & Shirley Gochenauer       Daryl & Lida Bensinger          Caryn Husowech                  Family
  Jean Hess                        Gary & Judy Buchanan                                          Stanley & Carolyn
                                                                 Richard C. Burke
  Bonnie Myers                     Joanne Grossi                                                   Newcomer
                                                                   Kitty L. Heidlebaugh
  Steven & Tanya Stauffer          George & Paula Sigle                                          Barbara & John Shenk
                                                                 Robert P. Burkel
  West Willow Church Health        Ned & Joyce Trout                                           Patricia R. Carvell
                                                                   Sandra Astheimer
    & Welfare Ministries         Robert T. Bradfield                                             The Carvell Family
                                                                   Baron Elementary Sunshine
  West Willow United               Roxanne & Donald Geib                                         Thelma J. Force
                                                                     Committee
    Methodist Church                                                                             M/M Ralph Meckley &
                                 Kersey A. Bradley                 Linda J. Burkel
Grace E. Bish                                                                                      Family
                                   Jim & Saralee Tollinger         Gary & Arlene Coar
  David A. Gainer                                                                                Bill & Ruth Spacht
                                 Richard E. Bradley                Doe Run Elementary
C. Allen Bishop                                                      Sunshine Club             Orus John Cavnor
                                   Ben & Amanda Bruckhart
  Ed & Ann Conway                                                  EPC Lilacs Dance Team         Jane Greiss
                                 Joseph T. Brendel                                               Anthony & Mary Ann Russo
  Cecil & Joyce Horde                                              Krista Grimm
                                   Candis R. Brendel
  Helen E. Reynolds                                                John & Carol Johnson          Kathleen & Douglas Weichert
                                 Larry Brenneman                                               Celia & Schlager Family
Lynn E. Bitzer                                                     Kathleen M. Mayer
                                   John W. Albright
  Jennifer Bitzer                                                Anna R. Burkholder              M/M J. Jude Schlager
                                   Carol Brenneman
  Michelle Mumma                                                   Bob & Dee Burkholder        Robert Y. Chalfant
                                   M/M Douglas J. Darmstaetter
Barbara B. Blakinger                                             M. Arlene Burkholder            MaryJo & Ed Shearer
                                   Phil & Paula Jones
  Dick Blakinger                                                   Janet F. Mawhinney          Jay E. Charles
                                   Carol & Tom Poirrier
Jacqueline M. Blanchette                                         Robert L. Burns                 Barbara A. Charles
                                   Patrick Rambeau
  John & Kathy Enck                                                Marsha & James Schmuck      Leonard J. Charyak
                                   John & Michele Regina
  M/M William M. Koch                                            Richard A. Buser                Sarah T. Ellis
                                   Annette K. Roderick
  Heather Muller                                                   Patricia M. Buser             Ceylon & Karen Leitzel
                                   David A. Smith
  Denise Walker                                                                                  Beth A. Leonard
                                   Kay J. Snyder                 Melvin D. Butler
Susan M. Bleacher                  Yurchak Printing, Inc.          MaryLou A. Butler           Marian Rose Chavez
  Kevin Kan                                                                                      David Chavez
                                 Donald Brenner                  Carol W. Byers
Kim Bleecher                       LaRue M. Helm                   John W. Byers &             James A. Chesney
  Robert Bleecher                                                    Patricia A. Veser           Kirsten & Charles Ullan
                                 Elizabeth Bridge
Harry W. Bofinger                  Neal & Helen Witmer           Mary Ellen Calder             Chanh X. Chhum
  Patricia & J. Kenneth Rankin                                     George L. Calder              Alex Chhum
                                 Robert G. Bridge
Lois J. Boll                       Neal & Helen Witmer           Andrew C. Campbell            Anne A. Chillemi
  Marie & Stephen Miller                                           Kathryn Campbell              Joanne & Alan Berkowitz
                                 Sarah R. Bright
Earl Edgar Bomberger               Teresa & Edward Albright        Bonnie C. Miller            Jean M. Ciarrocca
  David, Lynn & Anna Funsten       Bob & Fay Doster              Audrey Y. Campbell              Larry & Lori Ciarrocca
Blanca M. Bonet                    Larry & Marian King             Scott H. Gribble            Dorn L. Clare Jr.
  Kelly Kleinfelter                Bill & Jan Longenecker          Dwayne & Susan Hostetter      Charles F. Snyder Funeral
  McDonald’s #4362                                                 George Labiak Jr.               Homes & Crematory
                                 Alice A. Brubaker
  Sharon K. Sacks                                                  Barbara & Bruce Ryder       P. Blaine Clemens
                                   Dennis C. Brubaker
  Jacquelyn Wilson                                               Donald W. Campbell              Patricia B. Clemens
                                   Amanda I. Stauffer
  Cheri Work                                                       John & Suzanne Campbell     Warren C. Colton
                                 Alice Ruby Work Brubaker
Robert M. Book                                                   Douglas M. Campbell             Donald & Mary Anne
                                   Wilmajean W. Leister
  Glenna R. Book                                                                                   Brubaker
                                                                   Laurel V. Campbell &
                                                                     Richard Canard
16

     Betty J. Condon                Fern V. Deatrick                Anna M. DiFilippo               Irvin E. Elder
       William & Linda Hagey          Susan H. Witmer &               Frank R. DiFilippo              Kimberly Good
     Esther M. Connelly                 Colin Martin                Michael E. Dilloway             Sallie Emery
       Mary Ann & Bob Greiner       Michael F. DeBerdine Jr.          Peter & Pamela Bates            Elaine G. Knight
     John Connelly                    M/M Steve Book                  Toni & Frank Campbell         Barry D. Enos
       Mary Ann & Bob Greiner       Deceased HCC Volunteers           Phyllis N. Miller               Patricia K. Enos
     Cheryl M. Cook                   M/M Chris VandenBerg            Jack & Ginjr Robinson         Fred M. Ensor
       Lorraine M. Ziegler          Deceased Members of             Paul C. DiSavino                  Roxanne L. Bream
     Paul E. Cook                     Goodhart Family                 Adrienne Boullianne             Bill & Helen Ensor
       Ben & Amanda Bruckhart         M/M Frank Goodhart            Paul J. Dittenhafer Jr.           Mark & Beth Ensor
     Robert H. Cooper Jr.           Barbara W. Decker                 Lee Mathewson                   The Miller Family—
       Colin Cooper                   Helena M. Fulmer              Dan Robert Dougherty                Mary Lou, Lee, Richard,
     Patrick J. Corcoran            John C. Deen Sr.                  Pamela K. Dougherty               Joanne & Betty Jane
       Mary D. Corcoran               Deanna E. Deen                Emery W. Dougherty                Reading Township
                                    Mary Ellen DeFrees                Eric B. Dougherty                 Board of Supervisors
     Wayne D. Crawford
       Joy & Wayne Shorts             Eric R. DeFrees               M/M Howard Downey               Dorothy E. Eppehimer
                                    David H. DeGuire                  Richard A. Minnich              Walter R. Eppehimer
     Sterling Crowl
       Lance S. Crowl                 Catherine A. DeGuire &        Jessica L. Drey                 Kelly A. Erickson
                                        Robert Allen                  Ronald & Frances Roschel        Rebeca Perez
     Elizabeth Croyle
       Barbara Croyle                 M. Lena DeGuire               Marilyn J. Drummer              Charles W. Erisman
     Andrea J. Cubbinson-Moranz     Sandra H. Deke                    Margaret Drummer                Tom & Brenda Erisman
       Alicia Moranz                  Richard & Elaine Bell             & Family                    Geraldine M. Esbenshade
                                      Paul & Evelyn Brubaker          Stephen & Shoshana              Franics & Catherine Burke
     Melvin A. Curley Jr.
                                      The John Gouker Family            Drummer                       Robin Dobies
       Christine A. Curley
                                      Agnes K. Kettyles               Lynn Granatir & Family          Joan D. Groff
     Daniel Curtis
                                      JoAnn & Les Noel                Betty J. Hill                   Sue Salisbury Mowrer
       Kevin & Janet Yalch
                                      Dagny Ponce                     Marsha Posey                      & Jim Mowrer
     Carmen E. da Silva                                                                               Mary Skinner
                                      Wilbur & Judy Rohrer            Nicole & Aaron Wildasin
       Her Husband, Viriato’s
                                    Louis M. Delaney Jr.            Dorothy M. Drury                Sarah Esch
         Cousins in New Bedford—
         Fernanda Gonsalves, Jane     Steve & Michelle Lando          Deborah J. Drury                Ben B. Esch
         Gonsalves, Anne Cathcart   Francis B. Deller               Rev. William A. Drury           Malinda L. Esh
         & David Gonsalves            Charlie & Jean Deller Byers     Deborah J. Drury                Samuel B. Esh
       Nancy A. Scott                 Michael & Paulinda Deller     Jerry L. Dull                   D. Charles Eshbach
     Kenneth J. Daly                  Joann & Chris Hullman           Kegel’s Produce                 Jay & Mary Lou Eshbach
       Shawn & Lori Daly              Mary Ann Neff                 Larry P. Dull Sr.               Mary W. Eshelman
     Charles R. D’Andrea              Glenn M. Raffensberger          Janice E. Dull                  Rev. Dr. Martha B. Sheaffer
       Wayne & Sandra Elliott         Debi Samples                  Helen S. Duncan                 Joan B. Eshleman
     Jean M. D’Andrea               Andrew DeNatale                   Nancy Lou Bare                  Gladys G. Arnold
       Wayne & Sandra Elliott         Angela M. Carone                Ben & Mignon Bowman             Jere & Isa Breneisen
     Carroll A. Daniel              Alice M. Denlinger                M/M William C. Burrey           Donna & Bruce Bucher
       Dianne E. Daniel               Donald E. Denlinger             Melanie Dunn-Chadwick &         Ben & Sarah Clinger
     John R. Daniels                Charles G. Denlinger                Ken Chadwick                  Andrea De Palatis
       Goodhart Sons, Inc.            Donald E. Denlinger             Joan T. Ellis                   Joy E. Dietrich
       Oaks Social Club             Perry M. Dennison                 Brenda E. Keener                Kathleen E. Dvorchak
       Nancy G. Peterson              Janette K. Gentry               James B. McMullin               Donald C. Emich
       Bonnie & Fred Skagen         Lois J. Derstler                  Shirley A. Redcay               Donald R. Eshleman
       Don & Claire Swavely           Lancaster Lodge 134             Tina & Joe Texter               Bill & Mary Anne Felger
     John F. Dapp II                Iralis M. Diaz                    Robert & Maureen Ulmer          Dr/M John Forchetti
       Carol D. Farringer             Diane & Kipp Kulas            John R. Ebersole                  Sue & Jim Goddard
     Ronald L. Darrenkamp           Edmund A. Dick                    Janice E. Dull                  LaRue M. Helm
       Rochelle Darrenkamp            Christine A. Curley           Charles & Joan Eckert             Bill & Jan Longenecker
     Anna M. Daub                   Laura I. Dickason                 Brian & Laura Thompson          Joyce & Sam Nolt
       Jeff & Pam Musser              Lori & Craig Brought          George E. Eckman                  Shirley Ranck
     Edward W. Davis                Karen A. Dickman                  Melinda Trent & Sam Fitzkee     Dr/M Joel L. Samitt
       Lucille I. Davis               Robert A. Dickman             William A. Eddy Jr.               M/M Richard F. Savicky
                                    Shirley M. Dickson                John & Frances Fleckenstein     M/M Peter M. Witman
     Jan M. Davis
       Lavon & Moye Stauffer          Denise Susan Dickson          Barry L. Ehrhart                Kathy L. Eshleman
                                    G. Thomas Diehl                   Kimberly Ehrhart                Jesse R. Eshleman
     Edward G. Deatrick
                                      Margaret S. Diehl               Diane L. Kohler                 Sandra L. Frey
       Susan H. Witmer &
         Colin Martin               Frank H. Diffenderfer           Gertrude Eisenberger            Mary D. Eshleman
                                      Sechan Electronics, Inc.        Mark & Dyan Eisenberger         Jay & Mary Lou Eshbach
17

Faith E. Evans                Mary Ellen Fisher              Kim Shultzaberger           Rosalind P. Geisenberger
  Richard C. Evans              Doris L. Landis              Randi Skullestad              Robert & Karen
Louisa W. Evans               Ronald C. Fisher               Joyce Werner                     Geisenberger
  Ted & Jean Ihrke              Fred & Joan Asper          Richard N. Frank              Ronald W. Geist
Katherine H. Everett            Ed & Sharon Stevens          Heidi Hammel                  Patricia E. Glatfelter
  Newell B. Everett, III      Jean Fister                  Thomas M. Frank               James O. Gentry
Vivian J. Fahnestock            Drew & Kerri Behmer          Charles F. Snyder Funeral     Janette K. Gentry
  Dr. Barbara S. Stengel      John W. Fite Jr.                 Homes & Crematory         Mary L. Gentry
Roy L. Fairbairn                Janette K. Gentry          Lillian M. Frankhouser          Janette K. Gentry
  Russell & Valerie Clark     Katurah S. Fite                Judith A. Wingenroth        Deborah L. Getz
Jane I. Fasnacht                Janette K. Gentry          Aaron Freas                     Jessica A. Weidenhammer
  Patti & Robert Bixler       Jane E. Flinchbaugh            Wendy Hess                  Paul H. Getz
Michele M. Ferrarelli           M/M Andre D. Miller        Robert R. Fredericks Jr.        Dennis & Jane Getz
  Marcia Trach                  Springvale United            Carole Fredericks           William Gary Getz
  Samuel Ferrarelli Jr.           Methodist Church         Theodore J. Freeman Jr.         Christine Getz
Vicki L. Ferrick              William R. Flinchbaugh         Peggy Dawson                  Bruce Greider
  M/M Mike Zercher              Sonia & Ritchie            Laura M. Frey                   Fran Getz Halbeib
Sally Lou Fessler                 Flinchbaugh                Linda Reheard                 Kathleen & Richard Herr
  Marcia E. Albright          John N. Flouras              Mary R. Frey                    Walt & Mary Ann Price
  Donna R. Coady                Artemis Flouras              Dr/M Richard P. Frey          Diana Riley Rambler
  Wendy K. Creamer            Sandra D. Forbes             Paul L. Frey Sr.                Patty Riley
  Benjamin & Cindy Ebersole     Alison Bartlett              Richard & Phyllis Bireley     Rose Getz Riley
  The Glenmede Trust            Harry J. Floyd &           Richard E. Fritsch              Diane L. Stoner
    Company                       Dr. Jeanne M. Floyd        Lee & Jean Young            Ralph J. Giannuzzi
  Melissa K. Hoffman            Linda K. Helfrich          William Jeff Fry III            Capt. Karen Laino
  Michael J. Kiely              M/M James J. Lambert         M/M Kirby Brown                  Giannuzzi, USN (Ret.)
  Katherine E. Leser            Donna M. Schuler           Thomas R. Frye                Jack W. Gilbert
  Junior & Connie Peeples       M/M Larry Wise               Joanne R. Boyd                Jill A. Harsh
  Tony Racette                Arthur C. Force              Annette M. Fuligni            Robert H. Gilbert
  Ross Buehler Falk &           Thelma J. Force              Dante Fuligni                 M/M Barry G. Gilbert
    Company, LLP              Elizabeth Fox                Zachary Robert Fuller         Patricia K. Gillespie
  Carol A. Santaniello          Deborah C. Shaubach          Debbie J. Baublitz            Lee & Jean Young
  Donald & Nancy Stewart      Ruth P. Frackman             John G. Funk                  Kevin D. Ginder
Barbara S. Fisher               Debra & Michael Hoover       Shirley A. Funk               Betty K. Applebach
  Brenda I. Aument            Stephen R. France            Amy Gadoua                    Nelson R. Gingrich
  Yvonne M. Beck                Constance J. Rempe           Lisa M. Hemming               Yvonne Gingrich
  Glenna R. Book              Margaret Frank               Joseph Santi Galletta         Mary Jane Glatfelter
  Michael Chicarelli            Beth Arnett                  M/M James J. Sheridan         Robert & Mary Wright
  Clyde A. Dubble               M/M Thomas Asman                                         Rev. Lawrence L.
                                                           Donald L. Garden
  Terri & Nick Duca             Robert & Cheryl Benkovic                                   Glover III
                                                             Jennifer & Keith Watkins
  Barrie & Jean Edwards         Barbara D. Brown                                           Charlotte M. Glover
                                                           Jean H. Garden
  Novelda Ferguson              The Buczynski Family                                     Ann M. Gobrecht
                                                             Jennifer & Keith Watkins
  David C. Fisher               Dr. Bryan Chamberlain                                      Jodi & John Keller
                                                           Anna Gardner
  William D. Fisher             Ryan Chou                                                Allen J. Goddard
                                                             Richard A. Minnich
  William Douglas Fisher        M/M Michael Cordone                                        Carol Reckahn
                                                           Eugene Herr Gardner
  John R. Gaetani               Gary Demyen                                              Edward J. Golden Jr.
                                                             Richard A. Minnich
  Douglas & Gail Gibson         Kathryn Fidler                                             James L. Balmer
  Douglas A. Herr                                          Christine M. Garman
                                First Energy/Met-Ed                                        Gerald & Kathy Day
  M/M G. Donald Hess                                         Lawrence & Jeanne Snyder
                                Lee & Cindy                                                Betsy A. Graver
  Jack R. Lesher                  Goldsworthy-Green        Hannah F. Garman
                                                                                           Kenneth J. Hartman
  Richard L. McMinn             Samantha Hermann Goshen      Lawrence & Jeanne Snyder
                                                                                           Gerald G. Huesken &
  Susie & John Myers            James E. Hermann           John R. Garrett                    Friends at Conestoga
  Steven G. Pavlovich           Robert Hermann               Sue & Chuck Garrett              Valley School District
  Rentokil North                Marya Hewins                 Tory Rittenhouse              Edward T. Kurek
    America, Inc.               Greta & Bob Ingraham         Laurelene Rowland             Irv Machles
  Joanna R. Ripple              Brian Kim                  Mabel E. Gebhart                Manheim Township
  Tim & Linda Schroeder         M/M Stephen Krovic           Doris J. Berberian               High School
  Gary & Susan Sensenich        Angelica Lee                 William C. Gebhart            Kath Lee & Charles Mease
Gerald Ray Fisher               Genevieve McGann             Jere & Carol Tangert          Nancy Miller
  Eric & Janet Renfer           Wilton Mui                   Jere & Marian Trimble         Sandra Y. Moyer
Richard F. Fisher Jr.           Liz & Bob Pugh             Mary E. Geiman                  Lee R. Rhodes Jr.
  Eric & Janet Renfer           Kathy Seidl                  Sandra & Donald Galbreath     Gary L. Schlegel
18

       Bob & Carolyn Schmauk        Christian D. Hall                  Gooding Group Foundation   Donald R. Herr
       Dr. Richard & Carole Sherr     Julie A. Yingst                  Anne M. Kinzey               Carol & Roger Steffy
       Leonard & Mae Wolf           Mary Catherine Hall                Janice Patten              Elmer L. Herr
     Allen E. Good                    Douglas & Diane Finkbiner        Kathleen M. Saul             Charles F. Snyder Funeral
       David & Karen Good             Dennis & Jeanette Miller         William Thompson               Homes & Crematory
     L. Fay Good                      Harry E. Pinker                  Tanya Wagner               Jay L. Herr
       Pamela Slavin                  Dave & Ronda Swinehart         Lorraine B. Hausner            Doris A. Herr
     Frank G. Goodhart Jr.            Rich & Kim Swinehart             Christina L. Hausner &     Martin J. Herr
       Allison & Justin Bucher        William & Joann Swinehart           Michael T. Zuber          Scott & Lauren Musser
     Margaret L. Goodhart           Timothy W. Hammel                Grace L. Hawthorne           Ruth I. Herr
       Allison & Justin Bucher        Karen S. Hammel                  James & Deborah Negley       Dale & Helen Herr
     Connor J. Goonan               Dorothy Arlene Hammon            Jeanette G. Heagy            Theresa J. Herr
       Rebecca & Timothy Goonan       Barbara Matthie                  The Donegal Insurance        John Henry Herr
     Harold N. Graybeal             Ida R. Hanna                          Accounting Department   Philip J. Herrman
       Nancy I. Graybeal              Madeline F. Hersh                Donegal Mutual Insurance     Michael & Coletta Herrman
                                    Paul C. Harbach Jr.                   Company Directors,      Bret C. Hershey
     Larry N. Graybill
                                                                          Officers & Employees
       Susanne H. Graybill            Mariann E. Harbach                                            Carolyn L. Hershey
                                                                       Thomasine & Robert
     Eleanor W. Gregg               Michael C. Harbaugh                   Donovan                 Ella Mae Hershey
       Ted & Maria Gregg              Terry & Jean Miller              Janie & Ray Eckroth          Robert & Mary Hershey
     Phyllis M. Greiner             Joel E. Harman                     Kathleen Griest            J. William Hershey
       Chester J. Greiner             Don & Jeanie Bentzel             Cindy Heagy Mark             Charles & Kathryn Rohrer
     Darla B. Grenewalt               Barbara J. Bortner               Marge & Steve Nikolaus     John F. Hershey
       Kelly J. Anderson              Carmen & Chuck Burkhardt         James W. Sahd                Carolyn L. Hershey
       Debra S. Schaefer              Dermatology Associates of        Susan M. Sahd              Richard L. Hershey
     Linda K. Griffith                   York, Inc.                                                 Jeff & Connie Hershey
                                                                       Burnell & Joyce Shenk
       Greg & Yvonne Bump             M/M Dale G. Harman                                          Henry M. Hershey Sr.
                                                                     Mildred A. Heagy
       Carol A. Diller                Pleasureville United                                          Kathy Hershey
                                                                       Mary & Peggy Siegrist
       Lou & Amy Enzerillo               Methodist Church                                         Marjorie M. Hertzler
                                    Zeborah Ann Harmon               Doris L. Heefner
       Linda Packer Fagan                                              Janice H. Search             Benjamin & Cindy
       M/M Jeff Holliday              Stacey Brooks                                                   Ebersole
                                    Eugene P. Harsh                  Kermit C. Heefner
       Joyce & Chris Kelley                                            Janice H. Search           Daniel E. Hess
       Michael & Elaine Savukas       Gwendolyn J. Harsh                                            Ina E. Hess
                                    Harold F. Harsh                  Grace A. Heidelbaugh
       M/M Craig Wright                                                Johnny S. Heidelbaugh      James Amand Hess
     J. Newlin Groff                  Jill A. Harsh                                                 Virginia H. Hess
                                    Samuel H. Hartman Jr.            Dorothy E. Heiney
       Cheryl & Mark Scheid                                            Skip & Nancy Minchoff      J. Wilbur Hess
     Jerre L. Groff                   Shirley A. Bard                                               Barbara A. Hess
                                      Deborah K. Hartman             Joseph H. Hellinger
       Doris & Gerald Dunkle                                           Jeanette A. Hellinger      J. Glenn Hess
     Cedric E. Grosnick DMD           Lynn Hench                                                    Rose Mary Hess
                                      Isla Marie Wurst               Lillian Nancy Helm
       M/M Christopher Junkin                                          Virginia A. Danz           Vickie Kay Hess
     Carrie N. Grove                Lorna Hartman                                                   Barry & Carol Rineer
                                      Rodney & Marian Rhodes         Shirley M. Helm
       Jed & Pat Grove                                                 Ed & Arlene Harnish          Phoebe M. Shaubach
     Gerald H. Grove                  M/M Robert K. Sandoe                                          Dave & Nancy Wimer
                                    Abram Ken Hartsough              William R. Helm
       Jed & Pat Grove                                                 LaRue M. Helm              Annalee D. Hicks
     Gladys V. Grube                  Larry & Lori Ciarrocca                                        Melissa Hicks & Thomas
                                    Thetis R. Harvey                 Joseph C. Hennessey
       Gary & Deb Grube                                                                               McCormack
                                      Leslie & James Lemonick          Ray & Susan Buchanan
     George W. Grube Jr.                                                                          Patrick N. Hill
                                    Catherine A. Hastings            Barry L. Henry
       Michelle K. Hoffman                                                                          Charles F. Snyder Funeral
                                      Bed & Bath Affair & Interior     Jill & Eric Schopf             Homes & Crematory
       Joan Lukas                                                    Clyde L. Henry
       Barry & Donna Trostle             Gallery                                                    Laura M. DuBeau
                                      Gene & Jill Elliott              Linda & Carl Krantz          Marguerite A. Hill
     Robert L. Grube                                                 Henry E.
       Gary & Deb Grube               Gregory A. Hastings                                         Jeanne M. Hinkle
                                      K. Chuck Honabach                Anonymous                    James & Marlene Hinkle
     Robert Henry Habich                                             Shirley A. Henry
                                      James R. Huber                                              Donald A. Hirneisen
       John & Carol Ford                                               Jill & Eric Schopf
                                      Doris E. Killion                                              Gary & Deb Grube
     Grace L. Hackman                                                Allen R. Herr
                                      Pamela H. Kinney                                            Marjorie Hirneisen
       W. Beth Hackman                                                 Evelyn C. Herr
                                      Phyllis M. Kugler                                             Gary & Deb Grube
     J. Ronald Hackman                                               Beatrice E. Herr
                                      D. Michael Ness                                             Edward G. Hoehn
       Donald & Bonnie Martin                                          Ron & Linda Bashore
                                    Linda Antoinette Hatfield                                       Sylvia E. Hoehn
     Robert R. Hackman Sr.                                             Pat & Paully Gibson
                                      M/M Frank Colubriale                                        Rose F. Hoenninger
       W. Beth Hackman                                                 Peggy F. Wike
                                      Dr. Janet Deatrick                                            Dorothy & Thomas Barron
     Nancy R. Hagel                   Ruth Anne Foore
       Kerry & Michele Hagel
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