WINTER 2019 CUSTOMER SUCCESS REPORT - EVENT MANAGEMENT SOFTWARE CATEGORY - FeaturedCustomers
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2019 WINTER CUSTOMER SUCCESS REPORT EVENT MANAGEMENT SOFTWARE CATEGORY
EVENT
MANAGEMENT
SOFTWARE
OVERVIEW
Event management software offers
numerous tools to simplify event
planning and execution. This type of
solution is utilized to manage meetings
of professional organizations, trade
shows, conferences, and events. It
helps you to handle venue selection,
attendee registration, payment
processing, marketing, and more.
In short, event software helps to
address the different aspects of event
management. It provides tools for
event analytics, email marketing,
website development, guest
management, ticketing, and more.
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Customer Success Report
Ranking Methodology
The FeaturedCustomers Customer Success ranking
is based on data from our customer reference Customer Success Report
platform, market presence, web presence, & social
Award Levels
presence as well as additional data aggregated from
online sources and media properties. Our ranking
engine applies an algorithm to all data collected to
calculate the final Customer Success Report
rankings. The overall Customer Success ranking is a
weighted average based on 3 parts:
Market Leader
Content Score is affected by: Vendor on FeaturedCustomers.com with
1. Total # of vendor generated customer substantial customer base & market share.
references (case studies, success stories, Leaders have the highest ratio of customer
testimonials, and customer videos) success content, content quality score, and social
media presence relative to company size.
2. Customer reference rating score
3. Year-over-year change in amount of customer
references on FeaturedCustomers platform
4. Total # of profile views on FeaturedCustomers
platform
Top Performer
5. Total # of customer reference views on
FeaturedCustomers platform Vendor on FeaturedCustomers.com with significant
market presence and resources and enough
Market Presence Score is affected by: customer reference content to validate their vision.
1. Social media followers including LinkedIn, Top Performer's products are highly rated by its
Twitter, & Facebook customers but have not achieved the customer
base and scale of a Market Leader.
2. Vendor momentum based on web traffic and
search trends
3. Organic SEO key term rankings
4. Company presence including # of press
mentions
Rising Star
Company Score is affected by:
Vendor on FeaturedCustomers.com that does not
1. Total # of employees (based on social media have the market presence of Market Leaders or
and public resources) Top Performers, but understands where the market
is going and has disruptive technology. Rising
2. Year-over-year change in # of employees over
Stars have been around long enough to establish
past 12 months
momentum and a minimum amount of customer
3. Glassdoor ranking reference content along with a growing social
4. Venture capital raised presence.
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2019 Customer Success Awards
Check out this list of the highest rated Event Management Software software based on the
FeaturedCustomers Customer Success Report.
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TRUSTED BY
ABOUT ACTIVE NETWORK
ACTIVE Network is the global leader in Activity and
Participant Management and data solutions powering over
47,000 customers worldwide with SaaS technology that
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streamlines activity and event administration. Their Customer references from
enterprise-level ACTIVEWorks cloud platform, combined with happy Active Network users
their business intelligence tools, make managing and
operating all types of activities, events and organizations
better and more efficient. ACTIVE Network was founded in VIEW ALL REFERENCES
1999 and has offices worldwide.
"The value that ACTIVE brings in marketing grossly outweighs the expense. And no one else has
those marketing channels and we’re building our event series on the back of that."
Dan Hill
Founder & CEO, Electric Run
"ACTIVE’s school registration software allows for lifetime customer tracking; it’s really
improved our customer service and will continue to improve our predictions."
Bill Heinz
President, Los Monitos Language Center
"We have a very positive relationship with ACTIVE. Furthermore, their openness to listen to the
changes that we proposed, and any feedback was hugely appreciated, and we have seen a
number of our proposed functions implemented from one event to the next which was great."
Jack Tucker
Events Manager, Mega Adventure Event, Commando Challenge
"We chose ACTIVE Network as we believe this solution will improve the in-facility experience for our staff and greatly
enhance the way our members experience us beyond the four walls of our facility. Engaging the community outside of
our facilities is a true…
Jennifer Bolger
Vice President of Membership & Healthy Living, YMCA of Metropolitan Los Angeles
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TRUSTED BY
ABOUT ATTENDIFY
Attentify helps conference, meeting, and event planners
create private social networking apps that boost attendee
engagement and optimize their events. Attendify's
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self-service platform makes it incredibly easy for event Customer references from
planners to create, manage, and deploy event apps that drive happy Attendify users
attendee engagement and improve event experiences.
Attendify works with thousands of events, including clients
such as Bloomberg, Google, AstraZeneca, Chrysler, Disney, VIEW ALL REFERENCES
and AOL.
"Since creating my first app, I have recommended it to others largely based on the fact
that almost anyone could build and launch their own app through Attendify."
Mike Emling
Executive Summit Manager, Google, Google
"Attendify stands out through it's on-demand model, and the extent to which you can configure
the app through simple step-by-step tools, including the ability to preview your app and know
exactly what you’ll have at the end of the design process."
Olivier Delannoy
EU Multichannel Marketing Lead, AstraZeneca
"It was pretty clear that Attendify had the exact tools that we needed to ensure a
smooth and engaging attendee experience."
Julie Carroll
Conference and Events Director, LeadPages
"The app definitely did what we wanted it to do, which was to increase connection and
excitement about the event."
Emily Lofboom
Vendor Relations Coordinator, Anytime Fitness
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TRUSTED BY
ABOUT BIZZABO
Bizzabo is an all-in-one event software that helps organizers create
successful events by empowering them to build amazing websites,
manage registration, sell tickets, grow communities, go mobile and
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maximize event experiences – using a beautiful, ROI driven platform. Customer references from
Bizzabo is used by thousands of conference organizers from around
the globe, from Fortune 1000 companies to elite universities, happy Bizzabo users
associations and small corporate events. It is the winner of the
prestigious “Best Event Management Software Award” and the
“People’s Choice Award for the Favorite Event Tech Provider”. VIEW ALL REFERENCES
“The Bizzabo platform gave our event the social impact we really wanted to see- we
saw an impressive number of messages sent and very high engagement overall.”
Sofía Benjumea
Co-Founder, South Summit
"Using Bizzabo, we were able to successfully increase attendee engagement, helping us
to create an interactive and impactful event experience."
Phillip Basil-Jones
National Digital & Online Communications Coordinator, BDO Australia
"Bizzabo is designed by professionals who know the importance of making strong connections at in- person conferences.
Our customers loved the integration with LinkedIn and the calendar features. My events team loved the customer
support and design responsiveness of the Bizzabo team. Very use and program. Big thumbs up!"
Phil Mershon
Director of Events, Social Media Examiner, Social Media Marketing World
"Bizzabo is a terrific all-in-one event solution for the metrics-driven organizer. Plus, they offer
excellent customer service. My favorite features were the ability to watch the activity stream and
social sharing in real-time and maximizing the refer-a-friend ticket boost."
Melissa Moore
Co-Founder of Lean Startup Co. and Executive Producer, Lean Startup Conference
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TRUSTED BY
ABOUT CERTAIN
Certain provides a complete enterprise event management platform that powers
personalized event experiences and enables meaningful connections to accelerate
business. Used by the largest corporations, meeting management companies and event
producers worldwide, the Certain platform enables attendee management, event
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branding, social and mobile participation, and 1-to-1 meetings that engage audiences Customer references from
and maximize event value for all participants. With Certain’s proven SaaS-based
technology, cross-functional event teams collaborate, streamline processes, and reduce happy Certain users
costs to execute flawless events with operational excellence. To maximize the business
impact, the Certain platform integrates easily with marketing automation and enterprise
systems to deliver rich customer insights as well as event intelligence.
VIEW ALL REFERENCES
"It sounds really basic, but we use a lot of different software and the fact that Certain is
easy for everyone to use is a big deal. Everyone thinks it’s very efficient."
Liz McRae
Events Manager, Sydney Swans, Sydney Swans
"Certain's integration with Marketo has allowed us to completely automate and personalize our sales and marketing
efforts around events. In addition to being a huge timesaver for us, we are able to implement a lead scoring strategy that
enhances the relevancy and accuracy of our engagement program before, during and after events."
Jonathan Brown
CRM Analyst, Bazaarvoice, Bazaarvoice
"One of the best things for me is that I can access a wealth of reports, at any time, from
anywhere."
Tessie Reyes
Project Manager, Ireland Presentations, Ireland Presentation
"Talking Point signed with Certain and we haven't looked back. I can satisfy virtually
every customer request and accomplish anything using Certain technology."
Phil Mundy
Vice President of Operations, Talking Point, Talking Point
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TRUSTED BY
ABOUT CHECK IN EASY
Based in the epicenter of event planning, we understand
the need and importance of getting your attendees in
the door with a little friction as possible. We also
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understand the demand for an easy one click tool that Customer references from
can reconcile the event after completion. Our simple to happy Check In Easy users
use app answers both of these 2012 event planning
requisites. Once and for all you can throw away your
stapled paper guest lists and ugly clipboards! VIEW ALL REFERENCES
“We used your product over the weekend and loved it!”
Laura Hoffman
Asst. Director, Special Events, Cleveland Clinic
“Thank you for your help with getting us set up with this App. It worked out great for
us!!”
R. Vela
Rackspace Hosting
“Your app made such a difference at our Annual Sales Leadership Conference in London. We were able to check in our
250 delegates using our iPads in a matter of minutes. The user-centric search function made the process incredibly
speedy and we added in additional notes such as their job title, and highlighted our Executive Leadership Team (VIPs).…
Lindsey Chynoweth
Event Specialist, Thomson Reuters
"After years of using Excel spreadsheets, I came across Check-In Easy online and used it for one of our biggest tent-pole
events of the year - the VMA's. The system worked so seamlessly and quickly that we had press checked in quicker than
ever before... We were able to get a full list of who attended and who did not show up which is always helpful to us for…
Tamika Young
MTV Communications, Viacom MTV Networks
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TRUSTED BY
ABOUT CONFERENCE TRACKER
Conference Tracker is the easy way to automate
conference attendance tracking. Also use it for
events tracking, seminars tracking, workshops
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Customer references from happy
tracking, and training sessions tracking. Conference Conference Tracker users
Tracker provides solutions for registration and
conference tracking with automated solutions.
VIEW ALL REFERENCES
"We use this software to ensure compliancy with the requirements of Continuing Education
Credits earned... The attendees appreciate that we have invested in this software to provide a
solution that delivers an awesome and positive conference experience."
Craig Berko
Executive Director, Florida Chiropractic Society
"This Conference Tracker software made tracking courses much easier and allowed us to track if
the sessions were required or not... Scanning attendees' badges alleviates the problem of having
long lines of people trying to sign-in on an attendance sheet."
Joel Manion
Vice President, Florida Chiropractic Physician Association
"Conference Tracker was exactly what we needed. We couldn't be more pleased with
it."
Erin Stapleton
Georgia Association of Colleges & Employers
"Conference Tracker has definitely made a difference in helping us better serve our
attendees."
Jessica Ballard
Executive Assistant, Ohio Section American Water Works Association
10TRUSTED BY
ABOUT CROWDCOMPASS
CrowdCompass by Cvent, a leading developer of mobile
event and conference apps, and Uber Technologies, a leading
transportation networking company, have partnered to give
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CrowdCompass users the ability to request an Uber driver Customer references from
directly from the mobile event app. As of today, the Uber icon happy CrowdCompass users
is available to be included on the home screen of all
CrowdCompass apps. With a tap of the icon, event attendees
are taken directly to the Uber app, making transportation VIEW ALL REFERENCES
before, during and after events easy and convenient.
"Our conference app successfully met our objectives for creating a more engaging and
technologically enhanced experience for our attendees."
Jacquelyn Chi
Manager, Strategic Initiatives, The Culinary Institute of America
“CrowdCompass customer service was on top of everything from the beginning,
through the event and after the event.”
Joe Ventimiglia
OPS Services, Checkers and Rally's
"Cost savings, time savings, tree savings! Our attendees love it, and it gets better and better and
bigger and bigger every year. It makes for a much cleaner event for the planner and for the
attendee."
Leah Green
Senior Manager, Beachbody
“Our favorite moment was seeing it all come together for the attendees. We were
onsite and could watch the statistics roll in instead of printed programs everywhere.”
Alex Chirico
Certified Meeting Planner, Association of American Medical Colleges
11TRUSTED BY
ABOUT CVENT
The Cvent Event Cloud offers software solutions to event planners and marketers for
online event registration, venue selection, event management and marketing, onsite
solutions, and attendee engagement. Cvent’s suite of products automate and simplify
the planning process to maximize the impact of events. The Cvent Hospitality Cloud
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partners with hotels and venues to help them drive group and corporate travel business. Customer references from
Hotels use the Cvent Hospitality Cloud’s digital marketing tools and software solutions
to win business through Cvent’s sourcing platforms and to service their customers happy Cvent users
directly, efficiently and profitably – helping them grow and own their business. Cvent
solutions optimize the entire event management value chain and have enabled clients
around the world to manage hundreds of thousands of meetings and events.
VIEW ALL REFERENCES
"We can see that the volume increase of RFPs falling into our hotels worldwide is
increasing between 20% and 30% every year."
Virginie Bignon
Director of Meetings & Events Web Developments, Accor Hotels
"The reporting features and the tracking features have really enabled us to share that
information with our senior leadership so they can actually make strategic decisions."
Kimberly Greene
Manager, Corporate Events & Sales Support Services, Kaiser Permanente
"Cvent is actually the hub of our program so it helps to govern some of our policies and it
standardizes some of our procedures and provides visibility into our meetings for our leadership
team."
Kendra Olive
Lead SMMP Strategist, Medtronic
"The partnership with CVENT is very important to the venue, because we’re actually able to
showcase all our meeting rooms, the venues, the rooms, and a lot more. It is very important for
us."
Tommy Trisdiarto
Deputy Director of Sales and Marketing, Sofitel Bali Nusa Dua Beach Resort
12TRUSTED BY
ABOUT DOUBLEDUTCH
DoubleDutch believes in the power of digitizing live
engagement to supercharge business outcomes. The
DoubleDutch Live Engagement Platform powers events,
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conferences, and trade shows for more than 1,700 customers Customer references from
including Forbes, Humana, LinkedIn, Novartis, Nationwide, happy DoubleDutch users
UBM and Urban Land Institute. The company has been named
one of Deloitte’s 500 fastest growing companies in North
America, AlwaysOn OnMedia 100 Top Private Companies, and VIEW ALL REFERENCES
Forbes’ 10 Hot Companies to Work for in San Francisco.
"[The] app facilitated conversations that simply wouldn’t have happened without it. As a channel for engagement, we
gave students more access to each other and the University. The NSO app was a great way to capitalize on student’s
familiarity and comfort with using social media tools and to help them get the most out of our orientation programming."
Justin Smith
Director of Orientation, Georgetown University
“There was an 86% adoption rate with 1263 delegates using the app. There were an average of 161 actions
per user and a total of 202K+ in-app actions. In the delegate app survey, 39% found it very useful; 31% fairly
useful; 19% useful. This is all very high when benchmarked with other events of a similar nature and size.”
Gabrielle Williamson
Head of Employee Communications, National Grid
"From day one we were impressed with the usability, the functionality, and the content
management system [CMS] for the app. We needed an app that met our specific needs and
expectations with a quick turnaround. DoubleDutch checked all our boxes and then some."
Brian Dein
VP of Operations, RITE AID
"DoubleDutch was able to provide an integrated experience for the events staff and attendees
alike. By making the event app a part of our infrastructure, there was a reduction of effort and
increase in impact across the board."
Marcel Ritschard
Head of Platform and Technology Marketing, SAP
13TRUSTED BY
ABOUT EVENTBASE
Eventbase is the leading mobile technology platform for premium
events. Trusted by global brands for the Tier 1 conferences, clients
include HPE, IBM, Microsoft, SAP, Cannes Lions and SXSW.
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Eventbase also delivers apps for massive trade shows and consumer Customer references from
events including three Olympic Games, Comic-Con International and
Sundance Film Festival. The premium platform propels events into happy Eventbase users
the mobile age, personalizing the experience through apps that
incorporate sophisticated design, industry-leading scalability, and
ground-breaking innovations. Gold Winner for “Best Event App” at VIEW ALL REFERENCES
the 2014 and 2015 Event Technology Awards, Eventbase is based in
Vancouver, Canada and has offices in London, UK, and Germany.
"Integrating new ideas and technologies into the fabric of SXSW is always something we strive
to do. We were excited to work with Eventbase on this large-scale project as mobile has become
such an important platform for us."
Scott Wilcox
Director of Technology, South By Southwest
"The value brought to Live Nation and Wireless Festival 2014 has enabled a thorough analysis of
our customers’ behaviour, improved our understanding of front-of-house and enhanced crowd
management abilities."
Chris Mitchell
Digital Marketing Manager, Wireless Festival
"For an event like Cannes Lions which is at the top of its game, we wanted to work with people
who are at the top of their game. We worked with Eventbase more as partners which was really
exciting for us."
Senta Slingerland
Director of Brand Strategy, Lions Festivals
"We had an amazing response to our London 2012 mobile properties. I was particularly pleased
with the uptake of the Join In App, and its absolutely flawless performance during games time."
Alex Balfour
Head of New Media, London 2012 Olympic Games
14TRUSTED BY
ABOUT EVENTBRITE
Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets
to events online — while helping people discover events that fuel their passions. From workshops to
concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all
shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps,
scales from basic registration and ticketing to a fully featured event management platform. Event
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organizers can benefit from Eventbrite’s self-service event planning tools including email invitation Customer references from
creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website
or through integration with social media sites including Facebook, and real-time sales data helps event happy Eventbrite users
planners to assess attendance and profit. With powerful discovery channels, robust marketing tools,
and industry-leading conversion rates, Eventbrite can help you zero in on the most interested
event-goers and sell more tickets to your event.
VIEW ALL REFERENCES
“Eventbrite’s support was amazing. I’ve had experience with two other event registration systems where we had to go
through a gauntlet of people, everything from tech to our main rep. With Eventbrite, the people we worked with were
intelligent, responsive, and listened. It really was the main factor for our choosing Eventbrite.”
Ellie Young
Conference Coordinator, Wikimedia Foundation
"While I was attracted by Eventbrite's social tools and user friendly interface, Eventbrite's
seamless API integration with our key scheduling partner was huge. Eventbrite also makes it
simple to manage and track sales for our events all over the world."
Sean Hoess
Co-Founder, Wanderlust Festivals
“We were truly blown away by the Eventbrite customer service—both with us as the organizers,
and our participants. We were always greeted with a smile on the other end of the line, and there
was no question too simple or too complex.”
Cecilia Lopez Cardenas
Program Coordinator, Longhorn Run
“Eventbrite allows us to focus on what’s important rather than processing credit cards.”
POSITIVE ATTENDEE EXPERIENCE “Our attendees can now easily register online and
immediately receive their tickets.”
Kimberlee Isobe
Treasurer, Wings of Hope
15TRUSTED BY
ABOUT EVENTIVAL
Eventival is a European company that rose to prominence in
the film industry as the creator of the most widespread film
festival management software that helps festivals dedicate
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more time and space to creative work and decrease Customer references from
mechanical, exhausting and repetitive activities. Eventival happy Eventival users
started with the modest goal of creating a "Swiss army
knife" for film festival organisers that would impress with an
attractive interface, surprise with outstanding features, and VIEW ALL REFERENCES
thrill with low costs.
"Eventival brought IndieLisboa great improvements. One that we are particularly happy with is the Publications module
that offered us a simple way to manage all festival content - from synopsis to bios - we use for our website and printed
publications like Catalogue and Program. We are very pleased with all the improvements Eventival let us apply at…
Margarida Oliveira
Marketing and Communication, IndieLisboa
"Eventival is a powerful management software system that provides an unparalleled integration of all areas - film
programming and selection, print coordination, guest travel and accommodation, communication and more for our film
festival. It’s flexible, and the technical support given by the Eventival team is fast and impressive. Eventival has quickly…
Christian Hallman
Festival Organizer LIFFF, Lund International Fantastic Film Festival
"Eventival is a dynamic system that will continue to grow and improve the processes of the
Durban International Film Festival. Interactive and easy to use and with around the clock
assistance when problems are encountered, Eventival has proved useful to DIFF."
Andrea Voges
DIFF Coordinator, Durban International Film Festival
"Successful collaboration + friendly environment + flexible approach + effort to satisfy
our needs = perfect satisfaction."
Kristyna Kaletova
Co-owner, Freeridecamps
16TRUSTED BY
ABOUT EVENTMOBI
EventMobi makes it easy for event planners and marketers to create
their own mobile event app for their meeting, conference, or trade
show. Currently used by over 8,000 event planners in 40 countries
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around the world, EventMobi is the #1 event app worldwide Customer references from
providing technology for clients like Disney, GE, and Intel. With
headquarters in Canada, offices in the United States and Germany, happy EventMobi users
and an international network of partners, EventMobi has reached
millions of attendees in over 18 languages. Consisting of industry
leading event planners and creative tech entrepreneurs, EventMobi VIEW ALL REFERENCES
is constantly improving and innovating.
"The team at Eventmobi was always available, and everyone I have come into contact
with are always willing to help with questions and comments."
Janice Leung
One of a Kind Show
"Easy to manage, reliable application… strong admin controls, responsive support
team."
Julius Cardoza
Maritz
"I thought this was an amazing tool and it cut my work in half. It was great for my exhibitors, my
speakers and my attendees. I will use it again for my conference next year!"
Susan Lang
Association of School Business Officials of Alberta
"Customer service was outstanding. They made it easy every step of the way. Creating
and maintaining the app was easy to do and user friendly."
Brittany Lawrence
Association of American Publisher
17TRUSTED BY
ABOUT EVENTREBELS
EventRebels provides a complete suite of software for
meeting and event planners. The heart of the
EventRebels products is its online registration software.
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This tool makes event and conference registration Customer references from
efficient for everything from a small 100 person event to happy EventRebels users
a full conference with thousands of attendees. This tool
provides a platform for convenient and efficient online
registration for any size event. VIEW ALL REFERENCES
"The EventRebels ERSpeaker software provides an online comprehensive solution for managing all aspects
of the abstract submission process. Moreover, I can wholeheartedly recommend the work of EventRebels
and would not hesitate to use them again for future client associations’ conferences."
Alphonsus Baggett
Director of Education & Certification, Bostrom Corporation
"Event Rebels continues to be supportive and flexible in helping us with our unique needs. The
team is always willing to help us improve our ability to provide an excellent experience to our
customers."
Dee McGraw
Director of Education & Event Services, C4 Recovery Solutions
"EventRebels is always willing to push the envelope. The team helped developed a new Exhibit
Hall Floor plan that is sleek and easy to use for my exhibitors. We have received a lot of
compliments about the map!"
Toshia Bruster
Sr. Project Director, Meeting Management Services
"I love Event Rebels because I always know they have our best interest at heart. They work with us to customize
registration platforms and we certainly have thrown them some curve balls over the years! Every time, they have made
adjustments and tweaks that work, allowing us to launch sites on time. Thank you for the excellent customer service!"
Michele George
Director of Education & Events, American Society of Home Inspectors
18TRUSTED BY
ABOUT EVENTSFORCE
Eventsforce provides event management software
that helps results-driven professionals deliver
thousands of successful events each year. Its
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Customer references from
web-based solutions address all aspects of the
event management lifecycle - from event planning, happy EventsForce users
marketing and registration, to abstracts and awards
management, as well as post-event analysis and VIEW ALL REFERENCES
reporting.
"Eventsforce has made it a lot quicker for us to launch and market our events through easy to use, multifunctional
software. Their onboarding team made sure that most of the registration form functions and reporting tools could be
customised by our own team – giving us complete control on how we want to run our events. The system also ensures…
Stephanie Lawrence
Marketing Manager, No5 Chambers
"Our decision to work with Eventsforce was not just based on their technology and the choices it offers but their
hands-on approach to service and support. The team gave us all the assistance we needed at a time when we were
implementing a number of new processes at the company. They understand what we do and can always rely on them in…
Chris Turner
Group Event & Technology Specialist, The Appointment Group
"I just wanted to say thank you for the training last week. It’s so refreshing that it’s such a user
friendly system and one our academics will definitely like! Thanks also for being so patient. I look
forward to working with you all going forward."
Sarah Whigham
Conferences & Events Manager, Queen Margaret University
"We had a pressing need at the Wellcome Trust for an integrated, online solution to manage registration, abstracts and
accommodation bookings across the globe. After conducting an extensive benchmarking exercise, looking at the
solution and the support available, it was clear that Eventsforce was the best option for us and, having used the system…
Susan Bassam
Conference and Events Organiser, Wellcome Trust
19TRUSTED BY
ABOUT GATHER
Gather is re-imagining the way private events are
planned, managed and executed, empowering
thousands of restaurants and venues across the U.S. to
101
Customer references from
successfully grow their events business. With a
cloud-based platform that helps teams streamline event happy Gather users
sales and workflow, from initial inquiry through day-of
execution, Gather is simplifying event planning for
mid-market venues and their customers. VIEW ALL REFERENCES
"The Gather staff is top-notch; set-up was a breeze and the customer support team is
always there to help."
Kait Dineen
Alamo Drafthouse Cinema
“This time last year, our private dining program was smaller and less flexible. Since
starting with Gather, group sales have increased by 70%.”
Amy Harrison
Sales and Marketing Manager, Copper Canyon Grill
"With our event sales team spread across six properties, it's often difficult to keep everything
streamlined and consistent. Gather allows our team to communicate with our properties in an
organized, consistent manner, helping to eliminate mistakes."
Virginia Cochran
Director of Sales, Strategic Hospitality
"Gather has transformed our events’ business. Their customer support is outstanding. Because of the great training we
got, getting up and running with Gather took our team just a few days. The biggest plus is that we have a higher
conversion rate since we can book parties instantly, whereas before it was a long process that risked losing customers.…
Leslie Crawford
Events Director, Urban Putt
20TRUSTED BY
ABOUT HUBB
Hubb is a cloud-based software platform that simplifies the
process for collecting, managing, and marketing event
content. Using Hubb, event planning teams can collaborate to
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Customer references
build one central source of accurate and timely information
that powers their event content, allowing them to bring their from happy Hubb users
events to market and drive registration faster than ever
before. The platform is flexible to the needs of events of all
sizes, and seamlessly integrates with other pieces of event VIEW ALL REFERENCES
technology to make sure content is consistent and up to date.
"Hubb integrates with our mobile app, which is a huge bonus. The integration alleviates possible errors and
dramatically reduces staff time needed to keep updating the system throughout the weeks leading up to
the seminar—or even during or after… We weren’t able to accomplish that with our previous vendor.”
Vincent Edwards
Professional Education Manager, Casualty Actuarial Society
"Hubb gave us an all-in-one solution, from the call for papers to the attendee survey
after the last session.”
Denise Hitzman
Society Administration Manager, Radiosurgery Society
"We chose Hubb over other options because it has everything we were looking for in one
system, start to finish—no need to use multiple companies to add an app or other functions.”
Jennifer Dickie
Vice President Events; Association Manager, Association Management Resources
"It is so obvious Hubb was created by event professionals. It works exactly the way
you’d expect it to. Also—thank you so much for your amazing customer service!"
Deanna Schuler
Content Manager, Tableau Software
21TRUSTED BY
ABOUT INFOR SALES & CATERING
Infor Sales & Catering, formerly known as, ReServe Cloud, is a suite of
fully-integrated software modules aimed at the hospitality industry including
Catering & Event Management, Reservations and Floor Management, Guest
Rooms Control, Membership Sales, and More! Since 1996, ReServe Interactive
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has helped hospitality professionals increase sales, save time, eliminate costly Customer references from happy
errors, and enhance customer satisfaction. ReServe Interactive software is Infor Sales & Catering users
used by more than 15,000 users across 14 markets nationwide including
conference and convention centers, sports and entertainment facilities,
restaurants, casinos, hotels, catering companies, golf and private clubs,
cultural institutions, wineries and more. To learn more, visit VIEW ALL REFERENCES
www.reserveinteractive.com.
"I feel so strongly about how effective this CRM system is that I would gladly take any phone call
or reference request to help anyone understand how ReServe can help their sales organization."
Troy Sacco
Vice President of Operations and Sales, Touchstone Golf
"As a veteran of Delphi and TripleSeat, Reserve is far less cumbersome and bulky. It is fast and
efficient and allows us sales directors to spend less time inputting data and more time selling!"
Larry Trujillo
Sales & Marketing Director, KemperSports
"Reserve Interactive is so easy to use, with thorough tutorials at your fingertips. If you can't find an answer in any of the
tutorials, the online customer support will help you in minutes. They are incredibly helpful! I even get periodic emails or
phone calls, just to "check in and make sure the software is still up to par." It really makes a difference."
Emily Hase-Raney
Frank Theater's CineBowl & Grille
"Aside from the customer service, always quick to respond with any needs love that it is accessible online and that it is
so customizable. I worked with ReServe at my former job for I believe about 4 years and then when we were switching
software at my current job, ReServe was a must and have been with ReServe for almost 10 years here so a total of…
Janet Ragan
Prospect House, Princeton University
22TRUSTED BY
ABOUT INITLIVE
Managing 300-2000+ staff/volunteers for an
upcoming event? InitLive is the best enterprise
22
solution for event producers & event production Customer references from
companies managing a large database of staff
happy InitLive users
across multiple events. Customize scheduling,
recruitment, shift assignments, email/SMS text
communication and more based on your unique VIEW ALL REFERENCES
needs.
“InitLive’s targeted broadcast feature made it easy to communicate a message with exactly the
right group of volunteers, this made connecting with my team easy on event day!”
Danielle Boiston
World Economic Forum
“I strongly support their system as it allowed us to know instantaneously where we stood with
volunteer necessities along with having a clear overview of scheduling at any moment
throughout the Championship.”
Andrew Donaldson
World Junior Girls Golf Championship
“InitLive helps us manage our growing volunteer base at multiple festivals each year;
it's great to have all of our volunteer information and schedules in one central location.”
Michael O’Farrell
Festibière de Gatineau
“Using InitLive was definitely an improvement from how we organized the team in previous
years. It was so easy knowing that all of our important event information was stored in a
common location."
Andrea Croak
MAB Community Services
23TRUSTED BY
ABOUT LUMI
Lumi is the leading player in software for real-time audience engagement
technology worldwide. Lumi facilitates the smooth and reliable running of
Annual General Meetings for listed companies, partnerships, unincorporated
46
associations and other member-based organizations. Lumi serves the Customer references
meetings and events industry with both in-the-room and cloud-based from happy Lumi users
solutions and event apps. Based on proprietary, patented technology
developed in conjunction with company registrars over several decades, Lumi
provides software, hardware and applications that assist transfer agents and
event organizers. Lumi’s solutions register delegates, provide real-time, VIEW ALL REFERENCES
secure voting, polling and ballots as well as Q&A management services and
relevant reporting.
"We would be remiss if we did not point out how responsive your team was to all our needs.
From the pre-event programming to the on-site execution, everything went perfectly well. The
customized graphics and the customized “game,” were very well done, as was all your reporting
functions. We look forward to our next opportunity to work with your great product and team."
Unison LLC
"Lumi never fail to deliver a great service and product at the events they are working on. They
add value to our events by understanding what we are trying to achieve and advise us on the
content of the questions we ask the audience. I look forward to continuing to work with them on
future events."
Deloitte & Touche
"We have used Lumi for our audience polling needs for several events to gather feedback from our conference delegates
regarding their technology issues. Lumi’s customer service has been outstanding for each event. The staff handles all the
pre-planning work, we simply supply the questions and they do the rest. The onsite staff is always professional, reliable
and very accommodating with any last-minute changes, and the handheld devices are extremely easy to use. Our…
Gartner
"Lumi’s interactive quiz game was recommended to us as an excellent way to absorb guests into
the competitive spirit of the evening, and it really worked! The Lumi team created a quiz
especially for the JNF and they were fantastic, providing action-packed entertainment from start
to finish."
Jewish National Fund
24TRUSTED BY
ABOUT MARCATO
Marcato provides the world's leading web-based festival & live event
management software. Used by over 300 events around the world, its robust
suite of management tools has something for festivals of all shapes, sizes and
varieties. The Marcato platform includes tools for artist management, vendor
25
management, volunteer management, contract & document streamlining, Customer references from
venue & programming details and sponsors just to name a few. In addition to happy Marcato users
these great features, Marcato also has powerful suite of tools related to
access control, credentials and production asset management. This includes
the ability to integrate with ticket and RFID partners, a designated catering
management platform, a volunteer deposit and refund system and more. VIEW ALL REFERENCES
"I would recommend Marcato to any small, medium or large festival. First, it saves me money
(and lots of it); second, it allows me to collaborate and manage my staff effectively; and third, it
allows my staff to manage the 200 artists that perform our festival each year."
Johnny Stevens
Board Member, Halifax Pop Explosion
"Marcato is one of the key system used for the planning of Orkney Folk Festival. The integrated
elements of Marcato deliver a powerful tool which is critical in distributing information amongst
the team."
Alex Rodwell
Committee, Orkney Folk Festival
"The real core reason we deployed Marcato across all of our departments is because it
keeps us on track."
Michael Rodrigues
Senior Manager for Ticketing, Osheaga Festival
"Marcato was an integral piece of our festival planning on multiple fronts, and the
prompt support we always get from them is very helpful and greatly appreciated."
Ryan Doney
Festival Project Specialist, Mile of Music
25TRUSTED BY
ABOUT PLANNING POD
Planning Pod is all-in-one online event
management software that streamlines how you
plan and promote your events. Its 30+ event
54
Customer references from
planning software tools are mobile-responsive and
let you manage all your event details in one happy Planning Pod users
centralized place on any device - including PCs,
Macs, iPads, iPhones and Android devices. VIEW ALL REFERENCES
"I love Planning Pod because it keeps me and my team organized. When I started booking more and more events I
researched a lot of software, and Planning Pod was the only one that was affordable AND met all my needs. I also love
the fact that the more events we have I can upgrade my subscription. When I call, I always get a response from a live…
Fiorella Neira
Owner, Neira Event Productions and Rentals
"What I have to say is Why have I waited so long before using Planning Pod? Easy to use, a lot of features that let me
keep everything under control for multiple events, and excellent tutorials to help with any topic. I'm still exploring all the
different sections of the program, but so far I'm very impressed with what it offers. Thank you a million times for…
Sabrina Cadini
Event & Wedding Designer, La Dolce Idea
"I love Planning Pod because it allows my clients and myself to stay organized. The feature I love the most is being able
to store all of the contracts in one place and having the ability to access them the day of the event should I need to refer
to them. I don't have to carry around a binder full of papers. I can access everything I need from my iPad (timelines,…
Angela Christoforo
Wedding Planner, Elite Event Planning
"Since first trying out Planning Pod a few years ago, I have been consistently impressed by their knowledge of the events
industry and the way they've incorporated that knowledge into the only events specific project management tool on the
market. My team and I have used it countless times and have delivered some of the most organized and dynamic…
J. Damany Daniel
Production Manager, The Event Nerd
26TRUSTED BY
ABOUT QUICKMOBILE
QuickMobile is transforming meetings and events with mobile
apps that engage and delight audiences. QuickMobile's event
app platform creates an always-on communication channel
57
that allows event owners to increase attendee participation, Customer references from
build loyalty and generate revenue through richer happy QuickMobile users
experiences. By fully leveraging the capabilities of
QuickMobile's mobile and social solutions, customers can
extend events into yearlong conversations and build lasting VIEW ALL REFERENCES
relationships with QuickMobile audiences.
“For four years we’ve deployed QuickMobile technology. Each year we’ve learned something
about not only the technology and how to execute it but we’ve learned a little bit more about
our organization and our attendees.”
Bryan Bruce
VP Digital Marketing, HPN Global
“The biggest thing that we wanted from QuickMobile was for the app to look good, function well
and integrate with our other systems. We gave QuickMobile a tight timeline, and they delivered.”
Kelly Peacy
Senior Vice President, Education and Meetings, PCMA, Convening Leaders
“We have to make sure our event – and our app – has something for everyone. We have to demonstrate that we’re at the
cutting edge technology-wise. Everything we do at JiveWorld flows back into the essence of our business social
platform. We have to lead with ideas, with innovations, and with experiences that make our audience take notice and…
Ryan Rutan
Developer Evangelist, Jive Software
"Well over half of Hallmark’s retailers had not used an iPad before Retail Summit. But within hours, most felt comfortable
having at their fingertips their daily personalized agendas, the ability to take and organize personal notes, simple ways to
send messages to other attendees, and easy access to breaking news from Hallmark."
Pat Jones
Senior Retail Trainer, Hallmark Gold Crown
27TRUSTED BY
ABOUT SOCIAL TABLES
Social Tables is the world's most collaborative platform used by
planners and property professionals to bring 4.5 million successful
events to life. Their group sales, services, and execution software
solutions build relationships and loyalty from the first hello to a
83
happy lifelong client. Social Tables has won numerous industry
Customer references from
awards, including The Washington Post’s Top Places to Work in happy Social Tables users
2015, 2015 Innovator of the Year from Catersource, and Best Industry
Innovation from ILEA. Social Tables, headquartered in downtown
Washington, DC, was founded by Dan Berger, and has received a VIEW ALL REFERENCES
total of $22.6 million in funding. They were acquired in October 2018
by Cvent.
"It's crazy to think that less than a year ago we were hand drawing floor plans for events. I often
modify cloned floor plans and send them out with proposals. ST has really been a game changer
for us."
Scott Moon
Director of Sales & Marketing, Ark Restaurants
"Social Tables saved us many headaches, improved our table accuracy and helped us
pull off an amazing guest experience."
Rebecca Hart
Corporate Affairs Associate, Cornell University
"Social Tables helped immensely with the planning phase, and as such allowed us to
provide the customer with extra special attention to detail."
Alicia Lewis
Associate director of Catering and Convention Services, Hyatt Hotel Corporation
"Social Tables is a great time saver. We said goodbye to all those paper seating charts
and hello to efficiency and accuracy."
Allison Rubin
Advancement Events and Donor Relations, Loyola University Maryland
28TRUSTED BY
ABOUT TOTAL PARTY PLANNER
Total Party Planner offers a full-service solution, sometimes
there are extras that make your life that much easier. Services
such as credit card processing, automating leads, capturing
30
signatures, and custom reports are those nice-to-haves that Customer references from happy
make life incredibly easy. Total Party Planner delivers Total Party Planner users
full-service solutions for everyone in your company. Total
Party Planner has built its reputation on being on the cutting
edge (like being the first catering management software to VIEW ALL REFERENCES
create a mobile app) and they plan to stay that way! Core
functionality updates are always built into your subscription.
"I am not sure how other catering companies function without it. This catering software
has saved our sanity."
Delaney Wray
Executive Event & Wedding Coordinator, Gourmet Gals Catering & Events
"TPP is a must. Running a catering business without catering software would be scary."
Chris Holmes
Chef/ Operations, The Clean Plate Club Inc
"Total Party Planner catering software has helped us become much more efficient in the
office."
Colleen Drzemiecki
Office Manager, All in Good Taste Productions
"We absolutely love the system, it’s the best investment I have made for the catering
company."
Jim Stuhr
Savories Catering
29TRUSTED BY
ABOUT TRIPLESEAT
Tripleseat generates sales and streamlines the planning
process for restaurants, hotels, and unique venues. Tripleseat
captures leads through the venue’s website and Facebook
98
page and automatically uses that information to populate Customer references from
everything to facilitate the event manager’s job. It just takes a happy Tripleseat users
few clicks and it will build the client database tracking their
history of bookings, generate all the documents needed at
once, and change them all simultaneously, while also popping VIEW ALL REFERENCES
the information onto a web accessible calendar which
displays it to be accessed anytime, anywhere.
"Tripleseat has been really great for us. It's given us the ability to give the correct information to guests on the spot.
We're not always at our desks but if someone walks in asking about availability, we have the calendar on our phones and
can answer right then. If someone on our team goes out of town, no problem. The conversation log in Tripleseat keeps…
Erin Juache
Sr. Manager, Lettuce Entertain You Restaurants
"I am very new to Tripleseat! I transferred over from Delphi - Salesforce and I have to admit it
has been a very smooth transition! One thing I do love about Tripleseat is that there are less
steps in creating a booking! I'm all about saving time and this is definitely helping with that!"
Alexa Gruenwald
Sales Manager, Buca di Beppo
"Tripleseat is a great tool for organizing contracts and menus the many private dining spaces
(across our many properties). The platform is easy to learn and simple to use. The customer
service is excellent!"
Laura Vaccaro
Fourth Wall Restaurants
"Tripleseat has saved my life! I can now create contracts in minutes and track all my
bookings! Thank you Tripleseat for creating a wonderful program!"
Erica Duncan
InterContinental San Francisco
30TRUSTED BY
ABOUT UNGERBOECK SOFTWARE
From its global headquarters in St. Louis, Missouri, Ungerboeck Software
International delivers world-leading event and venue management software
that empowers over 40,000 users in more than 50 countries. Since its
inception in 1985, Ungerboeck has taken a market-driven approach to
54
software development, purposefully producing software designed Customer references from happy
specifically for the events industry. Ungerboeck Software is available in six Ungerboeck Software users
languages. Ungerboeck supports its worldwide client base from St. Louis and
regional offices in Karlsruhe, Germany; Lyon, France; Brisbane, Australia;
Guangzhou, China; and Hong Kong. Ungerboeck’s stability comes from being
family owned and debt free, and the company has experienced 1000% VIEW ALL REFERENCES
growth over the last 15 years.
“If I want to go back and see the history of an event for the last five years, I don’t have to go to a
records room that’s half way across the building. I just open the event file in Ungerboeck and
boom – it’s all right there.”
Randy Brown
Executive Vice President & General Manager, Allen County War Memorial Coliseum
"The changes to Catering since implementing the Ungerboeck software have led to
glowing reviews by their clients."
Annette Conrad
Associate Director of Event Management, Marquette University
"Ungerboeck Software enables easier reporting and consistency across the
organisation."
Arts Centre Melbourne
"We will be able to get more done with the same staff and let people work on more
productive things other than making spreadsheets and administrative tasks."
Cesar Ortega
System Administrator / Project Manager, OCESA
31TRUSTED BY
ABOUT VENDINI
Vendini delivers an all in one solution for live events. Thousands of
organizations use Vendini for event promotion, ticket sales, box
office management, event logistics, task-oriented mobile apps and
30
more. They’re working with a myriad of customers across all corners Customer references from
of the live event industry, from arts and music venues, to festivals,
universities, museums, sports organizations and more. They were happy Vendini users
born in San Francisco, but have homes in Los Angeles, Boston, New
York, Knoxville, Petaluma and Vancouver. Making the business of live
events simple is own mission, and own Members’ success is highest VIEW ALL REFERENCES
priority.
“With Vendini We’re Making Informed, Data-Driven Decisions To Shape Our Promotion
Plan And Increase Our Fill Rate.”
Brian Russo
Manager, The Villages Entertainment
“Vendini’s willingness to understand our festival and work with us to explore options to
make us successful set them apart.”
Alison LeRoy
Festival Director, Dublin Irish Festival
“We’ve Seen A 35% Increase In Our Online Sales Since Moving To Vendini, And Are
Trimming Box Office Hours By 25 Hours A Week.”
Laura Abbott
Box Office Manager, Midland Community Theatre
“We’re Saving A Significant Amount Of Time Training Staff. Before Vendini, Training
Took More Than A Week. Today, It Takes Under An Hour.”
Walter Stearns
Executive Director, Mercury Theater
32TRUSTED BY
ABOUT WHOVA
Whova is an all-in-one event management solution
that makes events modern and trendy, attracts and
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engages attendees effectively, and helps event Customer references from
organizers save time when managing event
happy Whova users
logistics. Whova’s platform consists of an
award-winning event app, easy online registration,
powerful event marketing, and time-saving event VIEW ALL REFERENCES
management tools.
"That would be a 10 (on a 1-10 scale of satisfaction). We used your app at our Sales
Conference as well and really love it."
Douglas Mohr
Vice President, Vertafore
"The Whova app was great! We’ve got a lot of people used it and signed in, and the
speakers loved the attention they got through the app."
Amy Lammers
VP, Events and Strategic Partnerships, MIT Technology
"Our user responded to a survey about which Whova app feature they enjoyed the most. They
liked having instant access to the professional profiles of other attendees, the ability to
exchange contact information with anyone using the same app."
Event Organizer
UC San Diego
"Whova platform has been used successfully for a couple of SABPA conferences. Our team of volunteers have been
amazed at the new features and user-friendliness of the Whova platform. The event was a great success. Thank you and
your team for your support that streamlined the registration, promotion and communication process."
Stephanie Shi
EVP, Pfizer
33TRUSTED BY
ABOUT YAPP
Yapp is the easiest and most affordable way to
create mobile apps for events, conferences,
18
meetings or groups. Yapp clients range from small Customer references
local associations to large enterprises. With Yapp from happy Yapp users
you can create an app in minutes and publish it
instantly to iOS, Android and web. Engage your
VIEW ALL REFERENCES
attendees, wow sponsors and save thousands of
dollars.
“The feedback has been tremendous. Every time I am running the app at an event I get
asked how they can get it and use it for their next event.”
Principal Architect, Consumer Internet Services
Verizon
“We used Yapp for our 10th Annual National Forum, which we held in LA on May 18-19.
We had over 150 participants attend”
Casey Lamb
Director of Growth, Schools That Can
“It helps us keep the culture alive. Managers are very active with the Yapp app and they
share updates and events happening in their stores.”
Caja Kelly
Training Manager, Cole Haan
"The best thing about Yapp is that it's simple to update, clear and easy to read and navigate. The
feedback from attendees has been fantastic, they loved it. Within 2 minutes of setting up the
'Conference Selfies' page, pictures started to roll in."
Sue Rennett
Change Manager, Valspar
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