WIN-WIN PRACTICAL BUSINESS NEGOTIATIONS - DD Consulting Pte Ltd.
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WIN-WIN PRACTICAL 2021 © D D Consulting Pte Ltd
BUSINESS NEGOTIATIONS www.ddynamics.net
E-mail: reginachua@ddynamics.net
Background: Why learn negotiations for business?
This workshop has been
Why negotiation is critical designed to provide you with
the PRACTICAL techniques
for the future of work? to plan and apply negotiations
skills to achieve your goal
whilst building trust and
credibility
When you need to resolve differences and
work to arrive at a settlement, negotiations
skills can improve both the process of Highly interactive & engaging, this
decision making and the outcomes. workshop is built around realistic
case studies and role plays
covering common situations at
work so that you’ll learn
Whether it’s an informal day-to-day experientially through self-
interactions or a formal transaction, a skilled awareness.
negotiator is an advocate for fairness and
seeks mutual benefit for a successful
outcome
Past Participants have found it
easy to internalize the
With a trend towards collaboration, alliances
techniques and the interactive
and partnerships, the future of work require
us to be skilled negotiator - empowered practice & role plays provided
with a growth mindset to enlarge the pie by self-awareness to reduce their
creating wins for all. blind spots!
© DD Consulting Pte Ltd 2
What Knowledge & Abilities will you cover?
DESCRIPTION: TSC LEVEL 3
BUSINESS
NEGOTIATION
KNOWLEDGE K1 Negotiation objectives
K2 Context of negotiation
K3 Social and cultural differences which may affect negotiations
K4 Interpersonal skills
K5 Communication and conflict resolution techniques
K6 Relevant precedents in past negotiations
ABILITIES A1 Identify negotiation outcomes in commercial situations to establish
organisation’s desired position in the negotiation
A2 Identify roles and responsibilities needed to support negotiation objectives
A3 Prepare relevant background information to understand other parties’ position
A4 Use negotiation processes and techniques to assist in achieving desired negotiation outcomes
A5 Record negotiations for evaluation and documentation purposes
3
© DD Consulting Pte Ltd
• Outcome:
• The Win-Win Practical
Synopsis Business Negotiations® for
Bankers focuses on how the
banking industry can apply
negotiation skills and inter-
personal skills, including
recording relevant
negotiations for evaluation
and documentation
4
Win-Win Practical Business Negotiation:
Experiential-based, interactive learning
OBJECTIVES: Create, prepare and support a negotiation with a plan and course of action that
PRACTICAL focuses on a win for all parties
& EFFECTIVE
Concretize your negotiation intent with a systematic planning tools to support your
objectives and the win-win outcome for all parties
Navigate common communication blind spots and improve your effectiveness to
strengthen interpersonal trust and relationship building
LEARNING Situationally able to think, plan, and apply negotiation techniques or tools to improve the
OUTCOMES: multi-party discussions in an intentional manner
Strategic Constructive in responding in a calm and collected approach, instead of reacting, when
thinking differences or deadlock arises during the negotiations
Proactively track, record and review the progress of the negotiation to stay on course
with the desired goals thus reducing risk of making wrong moves
Cultivate a climate of relationship building while working through the hard issues with the
other party to arrive at a mutually agreeable outcome
5
© DD Consulting Pte Ltd6
• TARGET AUDIENCE
• For individuals, with at least six months working experience,
who need to work with stakeholders to achieve the
organization’s goals and interest
• For experienced self-taught negotiators seeking a structured
Win-Win approach to improve one’s mastery of negotiations to further
refine one’s skills
• For team leaders or managers who needs tools and techniques
Practical to coach or guide his/her team to become proactive in
supporting the negotiations process
Business • WORKSHOP DESIGN & DELIVERY
1. Learning by doing interactive format focuses on creating insights
through both knowledge and application-based delivery in a
Negotiation: structure comprising practical tool kits and techniques
2. Role plays and challenging discussions to put the tools into
Experiential-
practice to maximize the self realization and internalization
3. Facilitated learning is designed to encourage contribution in a
participatory approach in large and small group interactions
based, using peer observation and feedback and reflections
interactive • OTHER INFORMATION
• Maximum: 25 persons per class
learning
• Currently ONLINE – ZOOM PLATFORM
• Fee per participant - $1,600.00 for a two-day program
• ASSESSMENT
• Case Study with 12 Multiple Choice Questions MCQ with a
passing rate of 9questions (75%)
7Regina Chua
Founder and Managing Partner, DD Consulting Pte Ltd
Consultant Profile
Change Management Practitioner, PROSCITM,
Executive Coach, Marshall Goldsmith® , Certified Agile Practitioner
Author of “F.I.R.E.F.L.Y: How to build trust and credibility?”
Regina Chua has more than 30 years of international learning & organization development consulting combined with 15
years of corporate tech management experience in global MNC.
Her experience in the Financial and Banking sector covers her experience in helping clients build strong
collaboration internally and externally through stakeholder management solutions. Spanning from
delivering bespoke learning solutions for private banking, developing leadership and talent management
program in insurance sector to training negotiations and influence programs for consumer and
corporate banks, her rich experience and tools has helped her clients achieve stronger relationship and
results through intention engagement strategies.
As a veteran industry practitioner, in 2020, she also led projects that won three coveted awards (Human Resources
Vendor Of The Year) in sales, management training and employee engagement thus reinforcing her relevance even in
such times. A game changer, in 2009, the Straits Times singled her out in the inaugural SME Spotlight coverage for her
enterprising corporate edge in the industry. Trailblazing in 2015, Channel News Asia covered her successful book launch
on systematic soft skills: consultative engagement, FIREFLY – How to build trust and credibility. By 2016, she was awared
the prestigious Singapore Institute Management Awards, both the SIM Top Trainers of 2016 and SIM Client’s Vote for
Corporate Trainer of 2016.
Regina holds both an MBA(Strategic Marketing) from the University of Hull and a BBA (NUS) and is currently a
practicing executive coaching and consultant for Agile Transformation in digitalization.
© DD Consulting Pte Ltd 8About DD Consulting: Trusted by Corporations since 2003
DD Consulting was recognized in Channel News Asia as the leading consultative engagement expert in Asia following the successful launch of the book entitled
”F.I.R.E.F.L.Y: How to build trust and credibility?” at the same time as the methodology was adopted. With a stellar credentials listing of world-class multinationals,
Discipline Dynamics (DD Consulting Pte. Ltd) has garnered recognition for the expert knowledge of systematic dialogue-based customer management.
Probably the only learning and development consultancy that customizes industry context to their organization development solutions, today’s bestselling
customer engagement proprietary models include FIREFLY© consultative engagement selling, LOUDEST© consultative negotiation, and REALFAB© consultative
distress management. Focused on ROI, we have delivered results that client value for their organization’s goals.
Reference: CNA AM LIVE Interview Link: https://tinyurl.com/CNA-DDC-Firefly
Discipline Dynamics was singled out in The Straits Times as one of the top boutique training consultants with a unique edge of having a high caliber team of
top corporate veteran and a proven methodology in client engagement. The organization team has been featured on Channel News Asia’s AM LIVE,
MediaCorp’s Good Morning show, The Straits Times, The Business Times, The Sunday Times, Lianhe Zaobao, Asia Online, and Smart Investor.
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