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Inside CN TOWER Africa www.travelcourier.ca UNVEILS NEW & EXPERIENCE Caribbean + Hawaii JULY 5, 2018 WIN a Sunwing cruise for two onboard MSC Seaside… 0705 TC COVER sunwing.indd 18 6/29/2018 10:52:46 AM
Noteworthy CONTENTS REGULAR FEATURES photo courtesy Jag Gundu Enterprise marks 8 cover story a milestone Win with Sunwing & MSC Cruises 7 air L et’s all wish Enterprise Rent-A-Car happy birthday. The car rental company is celebrating 25 years of operations in Canada, opening its first location in Windsor, News from the airlines Ontario, in 1993. Now, in most cases, when it’s someone’s birthday, you give 16 rooms them a present, but in this case, the Enterprise Rent-A-Car Check in on the latest hotel & resort news Foundation is giving a gift to help more Canadians connect with their communities, environment and each other. The Foundation is donating $250,000 to establish the Enterprise Mobility Fund, which will support trail accessibility DESTINATIONS & FEATURES projects along The Great Trail throughout Canada. Enterprise Holdings’ senior vice-president of Canadian operations, Steven Tudela, observed that: “Just like 12 caribbean Enterprise, The Great Trail is a unique network that connects Lots on offer in the sun and strengthens communities. That means we’re not only operating a key part of Canada’s transportation infrastruc- ture, but also helping to make the country’s roadways, greenways and waterways even more accessible.” 17 africa Valerie Pringle, co-chair of the TCT Foundation Board, What’s on the itinerary in Africa thanked the company for its generous gift, observing that: “This exceptional contribution will go towards giving Canadians and visitors of different abilities increased access to our country’s magnificent landscapes and heritage.” 18 hawaii Today, Enterprise Holdings is Canada’s largest car rental Lots of news from the islands provider, currently operating a network of eight independent regional subsidiaries that manage more than 750 fully staffed airport and neighbourhood locations across the country. The company is also committed to a wide-range of phil- DEPARTMENTS anthropic activities, and the company’s foundation and local Canadian employees collectively contributed more than $3.4 million in donations to Canadian charities in FY2017. 19 careers So, let’s say it again: Happy Anniversary, Enterprise… professional services business opportunities The travel industry’s most sought-after source of innovation, knowledge and solutions, bringing the world to Canada and Canada to the world. Canadian Travel Press | Travel Courier | Press Today | TravelPress.com TravelBestJobs.com | PersonnelGuide.ca | TravelBlast | Agents’ Choice Awards EventsCalendar.ca | Baxter Student Ambassador Program | Travel Webcast BaxterMediaCA BaxterMediaCA CdnTravelPress BaxterMediaCA Subscribe today. We’re mobile friendly. travelpress.com/subscribe info@baxter.net 2 travelcourier.ca | july 5, 2018 0705PG02.indd 2 6/28/2018 2:47:30 PM
#1to the Sun Cayo Santa Maria, Cuba Dhawa Cayo Santa Maria ++++ All Inclusive Why we love this resort: Set on a half-mile of crystal clear Caribbean waters and fine white sand, Dhawa Cayo Santa Maria offers relaxing • A tropical heaven ideal for family beachfront vacations in beautiful Cayo las Brujas. Spend the day splashing in the resort’s many refreshing pools getaways or relax under tranquil sun loungers and parasols. Guests of all ages can stay active on the tennis and basketball courts, while youngsters can enjoy supervised activities at the kids club and dedicated children’s pool. Located • Well-appointed rooms and suites; nearby Cayo Santa Maria, immerse in the local culture and learn the story of Che Guevara or partake in excursions many with stunning ocean views to the many caves, forested areas and local rum or cigar factories. Afterwards, come together to enjoy the • Supervised kids club offers plenty of international buffet or savour Cuban-style barbeque from one of the specialty restaurants. Then sit back and experience live artistic performances while you sip on classic Mojitos, domestic beers and cocktails. exciting activities for younger guests Earn Extended! PRICE DROP Get up to $800 CASH BACK* $ 100 Reduced $ 50 Future Travel 3x STAR Points Book by Aug 15 Departures: GUARANTEE per couple Deposit Voucher that convert to CASH! Nov 1/18 – Oct 31/19 *All claims will be subject to a $50 admin fee. Each passenger must register within 7 days of making the booking to qualify for the Price Drop Guarantee promotion. For full terms and conditions visit Sunwing.ca. 9Top-rated resorts and excursions 07052018 9Award-winning service 9With you every step of the way 0705PG03.indd 3 6/28/2018 12:32:10 PM
A FLOOR WITH A VIEW CN Tower unveils changes to enhance the experience ian stalker Toronto’s CN Tower believes that looking way down is very uplift- ing. And so it’s given visitors added opportunities to do just that. The iconic attraction this week show- cased enhancements to its lofty Lookout Level, which included the addition of a glass floor that’s directly above the glass floor on the level immediately below, enabling those safely standing on the specially designed upper glass to look through two sheer levels of flooring and see the streets of Toronto Standing on the new glass floor in Toronto’s CN Tower are the Tower’s executive chef nearly 1,150 feet below. Those standing John Morris and Alexi Hakim, general manager of the InterContinental Toronto Centre. immediately below the new glass addition and looking directly up will only see their reflection. On the edge Each of the glass footings measure around 200 square feet, Intrepid summertime CN Tower visitors can undertake with the upper one providing a slightly more expansive view, EdgeWalk, which has harnessed daredevils dangle off the sides thanks to technological advances that meant it needed less of the structure’s uppermost reaches, an experience Pawlicki structural support. has herself done and concedes isn’t for the faint of heart. The CN Tower, which dates back to 1976 (the first glass “You’re out in the elements and the wind is in your face,” she floor was installed in 1994), remains the tallest structure in the noted of EdgeWalk. country, dominating Toronto’s towering skyline. Both the glass floors also provide dramatic views of “We’re always looking for ways to enhance the experience,” Toronto,, but don’t require the same steely resolve as EdgeWalk Joanne Pawlicki, the CN Tower’s director of sales, marketing does, Pawlicki stated. “This one anyone can do.” and communications, told Travel Courier. continued on page 6 TRAVEL Vol.53 No.26 COURIER ® BaxterMedia$" #axter.edia$" CdnTravelPress Baxter.FEJB$" BAXTERMEDIA FOUNDER EDITOR-IN-CHIEF PRESIDENT EXECUTIVE V.P. OPERATIONS W.H. Baxter, 1919-2004 Edith Baxter, ebaxter@baxter.net David McClung, dmcclung@baxter.net Wendy McClung, wmcclung@baxter.net Bob Mowat, Executive Editor bobmowat@baxter.net SALES & MARKETING: Florida – North: Gillian Harper GHTourismSolutions@gmail.com Greg D. Coates, Assistant Editor gcoates@baxter.net Earl Lince, Director of International Marketing elince@baxter.net Hawaii: Laurie Doerschlen MdLinks@aol.com Mike Dunbar, Quebec Editor mdunbar@total.net Rodney Tugwell, Sales Manager rtugwell@baxter.net Central & South America: Lillian Martinez twtrm@earthlink.net Ted Davis, Western Editor teddavis@baxter.net Mitchell McClung, Account Executive mmcclung@baxter.net Mexico: Anabel Rodríguez arodriguez@towmar.com.mx Ian Stalker, Senior Writer istalker@baxter.net Daniel McDonald, Classifieds dmcdonald@baxter.net Ann Ruppenstein, Assistant Editor aruppenstein@baxter.net PRODUCTION: Western Canada: Terry Ohman ohman@baxter.net Johnny Koo, Art Director johnkoo@baxter.net Emily McClung, Audience/Product Development Manager Alberta: Greg Ohman greg.ohman@baxter.net Wayne Labourn, Production Manager wlabourn@baxter.net emcclung@baxter.net Quebec & Atlantic Canada: Rodney Tugwell rtugwell@baxter.net Sharron Taylor, Adv. Material Coordinator staylor@baxter.net Ashley Rochefort, Marketing & Special Projects Manager USA: Earl Lince elince@baxter.net Dragana Lekovic-Lucic, Senior Design Manager arochefort@baxter.net Florida – South: Dino Torres t_dino@bellsouth.net Wayne McDonald, Michael Mouatt, Production Artists Dee Ristic, Circulation dristic@baxter.net TRAVEL COURIER is published weekly by Baxter Media at 310 Dupont St., Toronto, Ont., Canada M5R 1V9 Tel.: 416-968-7252, We acknowledge the support of Fax: 416-968-2377. Single price per copy $2.00 (plus applicable taxes). Subscription Rates: Canada - $60 per year(plus applicable the Government of Canada taxes). HST #R120906425): Foreign - $110 US per year. ISSN 1182-9699. Canadian Publications Mail Product Sales Agreement No. 40063078. Return undeliverable Canadian addresses to: Circulation Department, 310 Dupont Street, Toronto, Ontario, M5R 1V9 e-mail: circ@baxter.net. PRINTED IN CANADA Copyright 2018. 4 travelcourier.ca | july 5, 2018 0705PG04-7.indd 4 6/28/2018 12:35:51 PM
WORLD-CLASS MASTER At Sandals®, you’ll savour the difference between CHEFS dining and 5-Star Global Gourmet™ dining where internationally trained chefs create a globally inspired menu, freshly prepared with top quality ingredients, boat-to-table seafood, and meats grilled to perfection. Enjoy a gastronomic journey featuring 23 unique culinary concepts from around the world, without ever leaving the resort. Everything from the haute cuisines of France, the regional flavors of Italy, spicy dishes from the Caribbean, and the best culinary delights SERVING TOP QUALITY INGREDIENTS of India and Asia—from Japan and Thailand to Pan-Asian fusion. It’s all included. All unlimited. ROBERT MONDAVI PROUDLY SERVING A BLEND OF TWIN OAKS® INCLUDED Only Sandals Resorts includes Robert Mondavi Twin Oaks® JAMAICA BLUE MOUNTAIN COFFEE The world’s finest coffee beans wines. With six varietals are grown on the misty slopes of to choose from, selected Jamaica’s soaring Blue Mountain for Sandals, guests can range. A blend of Jamaica Blue savour an endless pour Mountain coffee is brewed fresh of the best wines at every and served complimentary at all meal and at every bar. Sandals Resorts. MORE CHOICES 16 Sandals is all about choice and no other resorts offer more. With up to 16 specialty restaurants to choose from WITH UP TO at every resort—from casual THE WORLD’S ONLY barefoot dining on the beach or 5-STAR LUXURY INCLUDED ® VACATION on an offshore island, to white- glove service over the water— SANDALS VOTED WORLD’S BEST FOR 22 YEARS IN A ROW. RESTAURANTS PER RESORT every moment is elevated by SAN DALS.COM •1-800-545-8283 @sandalsresorts our attention to detail and More Quality Inclusions Than Any Other Resorts On The Planet our endlessly hospitable staff. Sandals®LVDUHJLVWHUHGWUDGHPDUN8QLTXH9DFDWLRQV,QFLVDQDIÀOLDWH of Unique Travel Corp., the worldwide representative of Sandals Resorts. 0705PG04-7.indd 5 6/28/2018 12:35:53 PM
NEWS continued from page 4 The CN Tower is now the only THE BEACHES OF FORT MYERS AND SANIBEL PICKS A WINNER! structure in North America to have two glass floors directly aligned in The Beaches of Fort Myers and Sanibel that manner. have picked a winner in the recent con- Other renovations to the Lookout test they sponsored for Canadian travel Level include adding floor-to-ceiling agents in Travel Courier. windows throughout much of the level, Agents were offered a chance to win ensuring all visitors, including those a trip for two to the destination that in wheelchairs, can effortlessly see the included flights from Toronto courtesy city far below. The attraction consulted of WestJet, and hotel accommodation with the likes of the Rick Hansen courtesy of Outrigger Beach Resort. Foundation to increase accessibility The winner of The Beaches of Fort Myers and Sanibel contest is for the disabled. The new open floor Jeannie Hing, senior consultant at New Wave Travel in Toronto. design allows “for truly universal access Congratulations, Jeannie! for people of all abilities,” according to tower officials. The renovation includes new food UNWTO REPORTS STRONG GROWTH IN ARRIVALS eateries featuring chef-inspired cuisine. A new CN Tower app provides The UNWTO reports that international economies. This growth reminds us of the “360-degree panoramic images day and tourist arrivals grew by 6% in the first need to increase our capacity to develop night,” and is available in five languages. four months of 2018 – compared to the and manage tourism in a sustainable way, same period last year – and that not only building smart destinations and making Hugely popular continued the strong 2017 trend, but the most of technology and innovation.” The tower’s renovations quickly won exceeded its forecast for 2018. Confidence in global tourism remains the approval of Andrew Weir, executive Growth was led by Asia and the Pacific strong according to the latest UNWTO vice-president and chief marketing (up 8%) and Europe (up 7%). Africa (up 6%), Panel of Tourism Experts survey. The officer for Tourism Toronto, who said the Middle East (up 4%) and the Americas Panel’s outlook for the May-August the renovations make the tower more (up 3%) also recorded sound results. period is one of the most optimistic in accessible for all. “Anyone can enjoy the Earlier this year, UNWTO’s forecast a decade, led by the particularly upbeat experience of that view.” for 2018 was between 4% to 5%. sentiment in Africa, the Middle East and Weir praised the “hugely popular” UNWTO secretary-general, Zurab Europe. Experts’ evaluation of tourism tower, which last year hosted a record Pololikashvili observed that: “Inter- performance in the first four months 1.9 million visitors, for ongoing improve- national tourism continues to show of 2018 was also robust, in line with the ments, among them reducing wait times. significant growth worldwide, and this strong results recorded in many destina- InterContinental Toronto Centre translates into job creation in many tions around the world. general manager Alexi Hakim, whose property is found a stone’s throw from the attraction, labelled the tower “awe- COLLETTE NAMES LEIBL-COTE AS ITS NEW PRESIDENT some,” adding the enhancements will help attract not only “people who live in Collette has named Jaclyn Leibl-Cote as travel industry and serves as an inspira- Ontario, but from all over.” its new president. In her new role, Leibl- tion to others.” The InterContinental Toronto Centre Cote will work alongside her father, Dan Leibl-Cote started at Collette in 2005 has actually partnered with the CN Sullivan, Jr., CEO of Collette, working in the mail room as a Tower, offering a package that provides for the next several years. She teenager. Since then, she has hotel rooms and tower tickets. “They will then become his successor occupied many roles within [immediately] get the ticket and they’re and the third generation of the the company; spending time in ready to go [up the tower],” Hakim said. Sullivan family to occupy the sales, working as a tour man- Weir added that the area the CN role of CEO of Collette. ager and tour designer, and Tower’s in features numerous hotels and “Jaclyn’s promotion is sig- most recently as the executive entertainment options, among them nificant not only to Collette, vice-president of product and Ripley’s Aquarium. but to the travel industry as a whole,” tour management. She holds a Bachelor of “There’s only one CN Tower and said Dan Sullivan, Jr. “As a female Arts degree from the University of Rhode there’s only one city that has it,” he president, she is one of very few women Island and an MBA from Babson College. continued. tc occupying senior leadership roles in the →www.Collette.com 6 travelcourier.ca | july 5, 2018 0705PG04-7.indd 6 6/28/2018 12:35:53 PM
NEWS click here for digital extras ANDERSON, ROCKY MOUNTAINEER TEAM UP Last year, the world came for Canada’s 150th birthday and fell in love. This summer, Anderson Vacations and Rocky Mountaineer want to keep the party going and ensure the world is still celebrating the incredible beauty and diversity of Canada. Anderson Vacations and Rocky Mountaineer have partnered up to offer consumers a chance to win back their rail portion, with the winning booking agent to receive a $300 gift card. The offer applies to new bookings made between June 15 and July 31, 2018 with a confirmed deposit paid in this time. Travel must be completed in 2018. Contest winner will be reimbursed the cost of the Rocky Mountaineer rail portion only. in 2018. Prize covers rail portion only Winning booking agent will be The prize cannot be exchanged for and does not include hotels or transfers awarded a $300 gift card. currency/cash and are non-transferable or sightseeing. Cannot be combined with To learn more, contact Michele Kerr or exchangeable. Prize must be claimed any other offers. at 587-349-5965. AIR the UAE. Customers flying to or through Emirates. Dubai is one of the world’s Dubai between June 1 and Aug. 31, can most vibrant cities, with a diverse take advantage of a range of offers at array of experiences to suit every EMIRATES some of Dubai’s best known hotspots by taste. The city has a growing list simply showing their boarding pass and of new attractions and world-class Emirates is giving customers more a valid form of identification. facilities, giving visitors something reasons to explore Dubai and the My Emirates Pass gives customers new to explore whether it’s their first United Arab Emirates with the return exclusive offers at over 250 locations time or a return trip.” of its signature pass this summer. My including world-class restaurants. The family-friendly destination Emirates Pass turns the Emirates Special privileges are also available on a offers year-round sunshine, world- boarding pass into an exclusive range of leisure activities including visits class shopping and restaurants, membership card, giving travellers to thrilling theme parks or luxury spas stunning beaches, and iconic build- exclusive offers and discounts within across the city. For the first time, retail ings. Visitors to Dubai can use My outlets have also been added to the mix Emirates Pass to enjoy world-class giving special discounts at select fashion attractions including Dubai Parks & and fitness brands. Resorts which features three theme Mohammad Al Hashimi, vice-presi- parks: Bollywood Parks™ Dubai, dent, commercial products Dubai, MOTIONGATE™ Dubai, as well as Emirates airline, said: “My Emirates Pass the region’s first LEGOLAND Park is the best way to explore Emirates’ hub and LEGOLAND Water Park. Dubai and the rest of the United Arab → www.emirates.com july 5, 2018 | travelcourier.ca 7 0705PG04-7.indd 7 6/28/2018 12:35:54 PM
COVER STORY / SUNWING WIN a Sunwing cruise for two onboard MSC Seaside… 8 travelcourier.ca | july 5, 2018 0705 TC Cover Story SUNWING.indd 8 6/29/2018 10:47:49 AM
C ruises take vacations to a whole new level, offering multiple sunny getaways in one. Vacationers who opt for a cruise get to visit a variety of new destinations and experience different adventures before returning to the ship for even more fun in the sun. Sunwing is offering a week-long cruise onboard the ultra-modern MSC Seaside for one lucky travel agent and their companion. Sail the high seas onboard this luxury ship and explore several exotic Caribbean des- tinations where kids under 11 sail free* and each traveller will receive 12 beverage vouchers. Delicious dining, Broadway-worthy entertainment and plenty of splash-worthy fun await! * Kids under 11 sail free after paying applicable airfare when travelling with two adults on select sailings. SUNWING CRUISES Set sail on MSC Cruises with Sunwing, offering a variety of unique itineraries onboard four luxurious ships: MSC Divina, MSC Armonia, MSC Seaside and MSC Opera. Every Sunwing cruise package includes convenient round-trip flights with Sunwing Airlines, where travellers can look forward to award-winning july 5, 2018 | travelcourier.ca 9 0705 TC Cover Story SUNWING.indd 9 6/29/2018 10:47:55 AM
service. For just $50 extra per way, travellers can upgrade to Adventure Park, one of the largest water parks at sea with five Elite Plus service, featuring extra leg-room seats, advance seat multi-storey water slides, a slide with interactive Slide-boarding selection, priority check-in at most airports, advance board- technology and a slide that wraps around the side of the ship! ing, 30 kg baggage allowance, and priority baggage handling. The MSC Seaside is home to a unique waterfront prom- Cruises onboard MSC Seaside and MSC Divina include enade, which wraps around the ship and provides breath- round-trip pier transfers from Fort Lauderdale to the taking views of the horizon. Stroll along the promenade and PortMiami, while cruises onboard MSC Armonia and MSC find plenty of places to soak up the sun, do a bit of duty-free Opera include round-trip pier transfers from Varadero and the shopping, grab a bite to eat or walk across the glass skywalk Port of Havana. While at sea, vacationers can look forward to for jaw-dropping views. There are plenty of opportunities for comfortable accommodation, meals onboard and comprehen- relaxation onboard including the Miami Beach Sundeck, the sive beverage packages. South Beach Pool and the lavish MSC Aurea Spa providing panoramic treatments. At the end of a day spent sailing the MSC SEASIDE high seas, you can indulge in a variety of delicious dining The ultra-modern MSC Seaside offers revolutionary options, including four traditional dining locales and a architecture and cutting-edge technology, providing all the variety of specialty dining options such as a Teppanyaki luxurious amenities of home on the high seas. The ship offers experience and delectable steakhouse. unlimited family-friendly fun including LEGO® and Chicco® themed kids clubs, a full-sized bowling alley and an exhilarat- For details on how to win a cruise onboard MSC Seaside, ing zip-line on the top deck. The ship is also home to Forest visit http://promo.baxter.net/contest/sunwing.asp tc 10 travelcourier.ca | july 5, 2018 0705 TC Cover Story SUNWING.indd 10 6/29/2018 10:48:00 AM
Win a Sunwing Cruise for two onboard MSC Seaside… Cruises take vacations to a whole new level, offering multiple sunny getaways in one. Vacationers who opt for a cruise get to visit a variety of new destinations and experience different adventures before returning to the ship for even more fun in the sun. Sunwing is offering a week-long cruise onboard the ultra-modern MSC Seaside for one lucky travel agent and their companion. Sail the high seas onboard this luxury ship and explore several exotic Caribbean destinations where kids under 11 sail free* and each traveller will receive 12 beverage vouchers. Delicious dining, Broadway-worthy entertainment and plenty of splash- worthy fun await! Grand Prize: One lucky travel agent will win a cruise for two from any available Canadian gateway to Fort Lauderdale, Florida, onboard Sunwing Airlines and 7 (seven) nights onboard MSC Seaside. Includes round-trip transfers from Fort Lauderdale, Florida airport to PortMiami, Florida, and meals (excluding specialty restaurants). Travel is valid from January 5, 2019 until March 23, 2019. Blackout periods may apply. For a detailed list of contest rules and regulations, please visit http://promo.baxter.net/contest/sunwing.asp To Enter: Simply answer the following question online at http://promo.baxter.net/contest/sunwing.asp Question: How many multi-story water slides are onboard MSC Seaside? Deadline for Entry: August 17, 2018 * Kids under 11 sail free after paying applicable airfare when travelling with two adults on select sailings. 0705PG11.indd 11 6/29/2018 10:26:13 AM
DESTINATION | CARIBBEAN ‘FALL FOR BEACHES’ EXCLUSIVE OFFER FOR FAMILIES AT ANY BEACHES RESORT Beaches Resorts is offering families an exclusive fall offer that allows them to choose between two complimentary signature on-property experiences. For all new bookings of seven nights or longer at Beaches Negril, Beaches Ocho Rios and Beaches Turks & Caicos made now (and until further notice) for travel between Aug. 14 to Nov. 20, 2018, families can choose between either a relaxing 30-minute Couples Massage that allows Mom and Dad to spend some quality time together at the resort’s Red Lane Spa with a complimentary half-hour Couples Massage or a special Sesame Street Tuck-In for Tykes (for children five and under) that will put the youngest family members “over the moon” when they receive a visit from their favourite friend from Sesame Street right before bedtime – complete with a within 72 hours at: www.beaches.com/ bedtime story and a sweet lullaby. fallintosavings-registration/ There’s a limit of one complimentary The offer is also valid for Fall 2019 gift per stay, per family, per room. To be eligible for the free gift, travel within the same travel window Additional terms and conditions travel agents on behalf of their cli- (Aug. 14 to Nov. 20, 2019). apply. ents must register their booking BE A SAINT LUCIA EXPERT: DESTINATION OPENS PROGRAM TO CANADIAN AGENTS The Saint Lucia Tourism Authority which will unlock features and benefits of (SLTA) has revamped its travel agent being a Saint Lucia Expert. The recog- specialist program. The recently nition will also include a combination upgraded program is called “Saint Lucia of three (3) status tiers to highlight the Expert” or SLEx and is open to travel best producers and provide additional agents in Canada. incentives and support to each tier. SLEx SLEx is an innovative online educa- awards agents marketing credits based on tional and loyalty program designed to room nights within the following tiers: engage travel agents and serve as their Gold – 50 to 149 room nights central repository for all resources that will enable them to sell destination Saint niche market specialization in areas Platinum – 150 to 299 room nights Lucia, optimally. that include Dive, Romance and Family Diamond – 300 plus room nights Additionally, SLEx is mobile friendly Travel. The revamped program provides with customizable features to equip a simple structure for all travel agents Travel agents can participate by enrol- today’s digitally-savvy travel professional to participate and increases engagement ling in the Saint Lucia Expert program, with the cutting-edge tools they need for with them, while supporting the growth which is available online at www.edu. destination marketing and sales. of the destination and the travel agent recommend.com/saintlucia . Through the provision of engaging business. Current Saint Lucia Specialists are modules and multimedia tools, SLEx The SLTA aims to support travel not required to retake the course, but allows travel professionals to explore partners further, by providing graduates will benefit from the new resources the destination fully and offers various of the program a certificate of completion, and status. 12 travelcourier.ca | july 5, 2018 0705PG12-14.indd 12 6/28/2018 12:37:01 PM
OCEANFRONT FIRE PITS INCLUDED Adult Atmosphere Private Balconies Infinity Pools Dining & Drinks 24-Hour Room Service Live Entertainment Unlimited Wi-Fi Resort Fees SAVE UP TO 55% — BOOK BY AUGUST 8, 2018 A N A L L- I N C LU S I V E E X P E R I E N C E b y H YAT T 800.720.0051 | H Y A T T. C O M A L L- I N C LU S I V E R E S O R T S I N C A N C U N | LO S C A B O S | M O N T E G O B AY | P U E R TO VA L L A R TA Savings up to 55% off the published rate. Offer valid for new bookings made by August 8, 2018 for travel through December 20, 2019. Rates may vary by date. Blackout dates may apply. Offer may be changed or withdrawn at any time. Not responsible for errors or omissions. Other restrictions may apply. Hyatt Zilara™ and Hyatt Ziva™ trademarks and related marks are trademarks of Hyatt Corporation or its affiliates. ©2018 Hyatt Corporation. ©2018 Playa Hotels & Resorts is the owner and exclusive operator of Hyatt Zilara™ and Hyatt Ziva™ resorts in Jamaica and Mexico. All rights reserved. 0705PG12-14.indd 13 6/28/2018 12:37:05 PM
SONESTA ST. MAARTEN RESORTS ROLL OUT NEW TRAVEL AGENT PROGRAM Sonesta St. Maarten Resorts have rolled out a brand new program for travel agents that features special discount all-inclusive rates and the opportunity to experience the brand new Sonesta Ocean Point that’s reopening in November 2018; and the Sonesta Maho Beach Resort that reopens in February 2019. The company is inviting travel agents night, and an upgraded room category Sonesta Ocean Point to fully experi- to book and experience the new all-in- is based on availability, subject to ence both properties. Starting Feb. 1, clusive, adults-only Sonesta Ocean Point surcharge or lowest available rate. This 2019, Sonesta Ocean Point guests will Resort and the family-friendly Sonesta resort is adults only, and no children have access to the facilities at Sonesta Maho Beach Resort, Casino & Spa with under the age of 18 are allowed. Maho Beach Resort, coinciding its new “See for Yourself” Program. with the reopening. Site inspections Sonesta Maho Beach Resort, Casino Bookable now with limited availabil- for both properties and of facilities & Spa invites agents to book visits Feb. ity, the new program offers all-inclusive available a Sonesta Maho Beach Resort 1 to Dec. 20, 2019. The Run of House rates available for stays from November prior to the reopening will be provided (ROH) room rate is $85 per person, per 2018, and then throughout 2019. All- to all agents. night and an upgraded room category inclusive travel industry dates and rates is $105 per person, per night. Children are as follows: Sonesta St. Maarten Resorts also up to the age of five are free and ages offers special rates for representatives Sonesta Ocean Point Resort travel six to 12 are $45 per child, per night. of the airline and cruise industries, and dates are Nov. 15 to Dec. 21, 2018 and Sonesta Resorts offers the signature those are available upon request. Jan. 6 to Dec. 20, 2019. Room rates for “Stay at One Play at Two” for guests of → www.sonesta.com/stmaarten a Junior Suite are $145 per person, per BARBADOS HOTELIER TAKES OVER AS CHTA PRESIDENT Barbados hotelier Patricia Affonso-Dass which she was hailed for her personal was born in Roseau, Dominica, and has become the new President of the contributions to the region during lived in Trinidad and Antigua before Caribbean Hotel & Tourism Association challenging times. moving to Guyana where she grew up. (CHTA). New president Affonso-Dass, group She has made Barbados her home for Karolin Troubetzkoy, the regional general manager at Ocean Hotels in the past 20 years. trade association’s outgoing president, Barbados, thanked Troubetzkoy for her Affonso-Dass has been the presi- handed over the gavel to Affonso-Dass selfless efforts leading the association, dent of both the Tourism & Hospitality in an emotional transition at CHTA’s while Grenadian hotelier Sir Royston Association of Guyana and the Barbados Annual General Meeting, during Hopkin congratulated her on her steady Hotel & Tourism Association and runs leadership. “I would just like to say a the Ocean Hotels group, which is a sincere thank you for a job well done. I family-owned company with three photo courtesy Margot Jordan am very proud of you.” unique hotels on the south coast Troubetzkoy expressed her appre- of Barbados: Ocean Two Resort & ciation for the good wishes of her Residences, the four-diamond ocean- colleagues. She will now serve both front venue on Dover Beach; The Sea as chair of CHTA, as well as of the Breeze Beach Hotel, the all-inclusive Caribbean Hotel & Tourism Association hotel on Maxwell Coast Road; and The Educational Foundation (CHTAEF). South Beach Hotel, the chic boutique A true pan-Caribbean woman, hotel near Rockley Beach. Patricia Affonso-Dass (l) takes over Affonso-Dass, a graduate of Florida She will serve as president of the the leadership of CHTA from Karolin International University’s School of association for the next two years. Troubetzkoy. Hospitality & Tourism Management, → www.caribbeanhotelandtourism.com 14 travelcourier.ca | july 5, 2018 0705PG12-14.indd 14 6/28/2018 12:37:05 PM
Love at first sight Two very different environments, one for families and another, quieter, area for adults, make up this All Inclusive resort, with numerous delights for the palate and a long stretch of beach on one of Cuba’s finest keys. To enter a Meliá hotel is to explore unique feelings, • A wonderful climate in a unique natural a combination of sensations that can only be environment. expressed with new words. Its exceptional beachfront • The best beachfront location. locations and its wide range of activities in the • Spacious, stylish rooms. beautiful natural surroundings will make your stay • Amazing beachfront spaces for leisure, food and an unforgettable experience. Welcome to a world of incentives. emotions. • Ideal for fishing, diving and excursions. #MeliaCuba www.meliacuba.com www.melia-lasdunascom 0705PG15.indd 15 6/28/2018 12:40:16 PM
ROOMS Scott Richer, Hyatt’s vice president of GROUP GERMAIN HOTELS real estate and development for Canada, said of the expansion: “We believe the new Group Germain Hotels has officially agreements being announced today, along opened the new Alt+ Hotel Quartier with the previously announced properties DIX30 in Brossard, on Montreal’s HYATT under development, demonstrate growing South Shore. The new brand offers a confidence among owners and developers unique accommodation experience Hyatt is planning to expand the Hyatt in the strength of the Hyatt Place and thanks to its loft-style boutique hotel Place and Hyatt House brand footprint Hyatt House hotels in Canada.” concept. It is Group Germain Hotel’s in Canada with the signing of manage- Richer noted that: “There is tremen- second property in the area following ment and franchise agreements by a dous growth opportunity in this region – the opening of Alt Hotel Quartier Hyatt affiliate for nine coming off the heels of its 150th DIX30 in 2007. Hyatt Place hotels and anniversary, Canada continues The 168 studio-style rooms feature three Hyatt House hotels. to see strong levels of leisure a vibrant design, are bright and Currently, there are travel, as well as an increase in spacious and offer a number of little nine Hyatt-branded hotels corporate travel.” extras such as a modular desk-dining open in Canada, and the And Richer added that the table, an open wardrobe, as well as a expected openings of expansion announcement is “a kitchenette. For business meetings these 12 Hyatt Place and testament to the global appeal of and special events, the hotel has six Hyatt House hotels would Richer Hyatt’s select service portfolio, as multi-purpose rooms offering views increase Hyatt’s brand it continues to expand worldwide of the Montreal skyline, totalling presence in the region to 21 hotels and offer more choices to our guests.” nearly 5,000 square feet. within the next few years. →w ww.hyatt.com →w ww.groupegermain.com TOURING finishing point of Ulaanbaatar, Mongolia, the trip itinerary will be full of unknowns – with travellers only given small hints about what’s in store. The only certainty is that they’ll INTREPID explore little-known parts of Central Asia. Small group adventure travel com- The expedition, departing June 30, pany, Intrepid Travel, is calling for 2019, has been designed to celebrate the applications for a one-off “Uncharted company’s 30 years of operations next Travel’s most experienced local lead- Expedition” that will see 10 travel- year. ers, and has been secretly planned lers tackle a 2,200-mile trip into the The Uncharted Expedition is part of with the guidance and expert know- unknown. Intrepid Travel’s Expeditions range, a ledge of its destination managers. Featuring some towns and villa- style of tours that the adventure travel Intrepid Travel’s Uncharted ges, which can’t be found on Google company still uses to discover new des- Expedition is available from today, at Maps, the 22-day expedition traverses tinations and test new trip ideas. $6,650 per person, excluding flights. a route that the world’s largest adven- Travellers on the Uncharted trip will Spaces are strictly limited to one ture company has never travelled be asked to provide feedback, which will departure only. before. determine if the tour is added to Intrepid →w ww.intrepidtravel.com/ca/ Beyond the departure point Travel’s 2020 Expeditions offering. uncharted-expedition of Astana, Kazakhstan, and the The trip will be led by one of Intrepid 16 travelcourier.ca | july 5, 2018 0705PG16.indd 16 6/28/2018 12:37:38 PM
DESTINATION | AFRICA HANGING BRIDGE IS AN ETHIOPIAN HIGH-LIGHT Count Harold Ho among the world’s the gorge. “I think it was very safe,” the intrepid explorers. The Royal Scenic fearless Ho said after returning to terra employee took time during a recent firma. Ethiopian Airlines has non-stop Ethiopia fam trip to demonstrate that Toronto-Addis Ababa service. he has little fear of heights. The trip → www.ethiopianairlines.ca visited interior Ethiopia’s Blue Nile Falls, with the area home to what the locals call the Hanging Bridge, a suspension Harold Ho (second from right) of bridge that enables people to walk over a Royal Scenic joins Ed Radonic (second gorge that’s well below. Ho pronounced from left) of RadonicRodgers, which himself “comfortable” strolling across promotes Ethiopian Airlines in this a lofty bridge that was built with Swiss country; and locals in praying for a safe financing to enable locals to easily cross crossing of Ethiopia’s Hanging Bridge. REMARKABLE DISCOVERIES TO BE FOUND IN ADDIS ABABA MUSEUM Credit the Fab Four for the moniker person those bones were once part of Lucy The bones – which fall short of a com- attached to what’s reportedly the world’s because he was listening to the Beatles plete skeleton – are now displayed in a first known person. classic Lucy in the Sky With Diamonds case in Addis Ababa’s National Museum The American who discovered fossil- when he made his groundbreaking dis- of Ethiopia, and visitors are welcome to ized human bones in Ethiopia that date covery, says Addis Ababa-based tour guide, see what remains of an individual who back some 3.2 million years dubbed the Chanyalew Gebremedhin. walked upright and was estimated to be about 1.2 metres tall. The discovery of Lucy – a major development in understanding human evolution – in part led to Ethiopian tour- ism authorities labelling their country The Land of Origins. “Human life started from Ethiopia,” Gebremedhin says. Much of the National Museum of Ethiopia chronicles human development, with Lucy its star attraction. “She sleeps in this museum,” Gebremedhin says of the “grandmother for everyone.” Ethiopian Airlines has non-stop Toronto-Addis Ababa service. Human bones that once belonged to a reminder of our earliest → www.ethiopianairlines.ca days can be seen in an Addis Ababa museum. → www.celebrityethiopiatour.com -25'$16$03/(563(&,$/ GD\V Meet and greet, transfers, 7 nights accommodation, some meals, transportation, Request our Travel Planner English-speaking local guides, entrance fees & horse ride at Petra. Call Toll Free or visit ZZZJRZD\FRP *Per person, twin. Taxes included. Land only, airfare not included. Subject to availability. TICO#1543989. 3284 Yonge Street, Toronto, ON. july 5, 2018 | travelcourier.ca 17 0705PG17.indd 17 6/28/2018 12:38:17 PM
DESTINATION | HAWAII ROOMS TRANSFORMED BY REMAKE AT SHERATON MAUI RESORT NCL RETURNS AFTER VOLCANO FORCED HALT TO SAILINGS Work is nearing completion on major renovations at the Sheraton Maui Resort Hawaii governor David Ige and the and Spa, where its 508 guest rooms and Hawaii Tourism Authority (HTA) have suites are being transformed by invest- praised Norwegian Cruise Line for ments totalling US$26.5 million. The deciding to resume port calls at Hilo new guest room design blends past with and Kona on the island of Hawaii (Big present, honouring the sense of place Island). NCL’s Pride of America cruise at Puu Kekaa, while modernizing living The beachfront location of the Sheraton Maui ship is now docking for the day in and bathroom spaces with new furnish- Resort & Spa on the island of Maui Hilo each Tuesday, and in Kona each ings, textiles, decor and artwork. The Wednesday, as part of its cruise sched- work takes in 464 guest rooms, 43 suites ule in the Hawaiian Islands. NCL had and the presidential suite. Renovations temporarily halted port calls in Hilo and are scheduled for completion in mid-July Kona starting the week of May 14 due this year. to concerns about adverse conditions Set on 9.3 hectares near Puu Kekaa created by ongoing eruptions of the (a.k.a. Black Rock) on Kaanapali Beach, Kilauea volcano. The Pride of America Sheraton Maui is the first resort in the is home-ported in Honolulu and makes Kaanapali Resort area of Maui, having weekly cruise tours throughout the One of the newly renovated Deluxe oceanview opened in 1963. Hawaiian Islands. rooms at the Sheraton Maui Resort & Spa → www.sheraton-maui.com → www.ncl.com Let’s get straight to the points. Become a certified Outrigger Expert Agent and, in addition to other great benefits, you’ll earn Reward Points redeemable for cash and gift certificates. Register today at OutriggerAgent.com Receive 100 points immediately upon certification O ‘A H U M AU I K AUA‘ I H AWA I ‘ I I S L A N D F I J I G UA M T H A I L A N D M AU R I T I U S M A L D I V E S 18 travelcourier.ca | july 5, 2018 0705PG18.indd 18 6/28/2018 12:38:45 PM
INCENTIVES TRAVEL BEST JOBS GOWAY TRAVEL ! ! " Goway has negotiated special # travel agent rates on two of its $ %& most popular East Africa tours. ! ! ! These are valid from Nov. 1 ! through to Dec. 15, 2018. Partners For more jobs and to advertise, ' "$ who book will be eligible for the visit TravelBestJobs.com same agent rate. Moira Smith, general manager of Goway AFRICAExperts, said: “We want agents to experience our destinations first hand. This way they have first-hand experience to pass onto their clients.” Goway agent rates for the Kenya and Tanzania Essential !" trips offer savings of up to C$880. # $ East Africa is experiencing a % & ! ' resurgence in popularity and air- lines such as Kenya Airways and ($ ! Ethiopian Airlines, are increasing % ! their lift to accommodate demand. !! ! For more information email info@africaexperts.com or call 1-800-245-0920. TRAVELBRANDS SPECIALTY HONE YOUR SKILLS, BY EXOTIK JOURNEYS YYZ Travel Group has an opening in its Thornhill, ON office for an experienced BOLSTER YOUR Wedding & Honeymoon Specialist. EXPERTISE TravelBrands Specialty, by Exotik Journeys, is offering travel agents Qualifications: with Nexion Canada •Minimum of 5 years of Leisure Travel experience 15% commission. The limited-time •Excellent customer service skills – oral & written Nexion Canada’s targeted offer is available on all South •Proficient with Sabre, ticketing and invoicing •Proficient in Client Base training programs are Pacific bookings made between •Tico Certified designed specifically for June 18 and July 16, 2018. ICs, keeping you ahead of Locations featured in this pro- Please email your cover letter and resume to sheila@yyztravel.com the curve and steps motion include Australia, Fiji, Cook beyond the competition. Islands, French Polynesia and New Zealand. Exotik Journeys currently offers hundreds of travel options to these destinations, many of which are featured in its latest brochure. Discover the many Each travel option is unique advantages we can and meets the needs of varying provide your business. types of travellers and agents alike. Travellers looking for extended Learn more at: journeys can also inquire about join.nexioncanada.com the upcoming long stay programs to both Australia and Cook Islands. 866.399.9989 → www.exotikjourneys.com. sales@nexioncanada.com july 5, 2018 | travelcourier.ca 19 0705PG19.indd 19 6/28/2018 12:39:20 PM
At the office or around the world. Catch our podcasts ANYWHERE ANYTIME Our industry is full of remarkable people and remarkable stories. Like only we can, Baxter brings these stories to life in the Voices of Travel podcast featuring interviews and insights from some of our industry's biggest personalities. OF SEARCH for and SUBSCRIBE to VOICES OF TRAVEL TRAVEL on GOOGLE PLAY or ITUNES. PODCAST WITH BAXTERMEDIA RON PRADINUK travelpress.com/voices-of-travel 0705PG20.indd 20 6/28/2018 12:40:55 PM
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