Will WAP Deliver the Wireless Internet? - TECHNOLOGY NEWS

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Will WAP Deliver the Wireless Internet? - TECHNOLOGY NEWS
TEC H N OL OGY NE WS

                                                                                                     fulness, such as whether it will be scalable,

     Will WAP Deliver                                                                                will offer appealing content, or will be
                                                                                                     made obsolete by other technologies.
                                                                                                        However, said WAP Forum CEO Scott
                                                                                                     Goldman, both WAP and the handheld

     the Wireless                                                                                    devices themselves will improve and
                                                                                                     address these concerns. Meanwhile, he
                                                                                                     added, the protocol has already generated
                                                                                                     considerable support.

     Internet?                                                                                       THE ROAD TO WAP
                                                                                                        The phenomenal growth in wireless
                                                                                                     Web phones, personal digital assistants
     Neal Leavitt                                                                                    (PDAs), and other handheld devices has
                                                                                                     provided the momentum behind WAP.

     W
                                                                                                     Datacomm Research estimates that 350
                       ith users increasingly adopt-                                                 million of these devices will be shipped by
                       ing Internet-enabled cellu-                                                   2003.
                       lar phones and other hand-                                                       Wireless data subscribers are projected
                       held devices, vendors are                                                     to increase 1,400 percent from 2000 to
                       looking for platform-inde-                                                    2003, according to Cahners In-Stat
     pendent wireless technologies to help                                                           Group, a market research firm.
     these devices effectively access Internet                                                          Internet access via handheld devices
     content and services, and communicate                                                           was possible before WAP, but the tech-
     with each other.                                                                                nologies never took off commercially
        Providing this access is particularly                                                        because they used proprietary technolo-
     challenging for handheld devices because                                                        gies that didn’t work across platforms.
     of their small screens, low memory and                                                             Ericsson, Motorola, Nokia, and Phone.
     power, and differing platform technolo-                                                         com launched the WAP Forum in
     gies. It is also challenging for wireless net-    ware, software, and other wireless-indus-     December 1997. The forum currently has
     works because of their low bandwidth              try vendors—claims that 95 percent of the     335 members worldwide, including such
     and high latencies. These limitations keep        world’s handset manufacturers are com-        major companies as AOL, AT&T Wire-
     some older Internet protocols, such as            mitted to rolling out WAP-enabled devices     less Services, Hewlett-Packard, IBM, Intel,
     HTML, from working efficiently and                over the next 12 to 24 months.                and Microsoft.
     effectively for mobile Internet-based com-           Vendors have already developed a              The WAP Forum released WAP 1.1 in
     munications.                                      number of WAP-based applications and          June 1999 and ratified version 1.2 last
        Now, however, proponents and many              devices. However, some observers say the      November.
     industry observers are touting WAP (the           number of devices is small relative to the
     Wireless Application Protocol) as the tech-       protocol’s hype, and they jokingly say        THE PROTOCOL
     nology that will become the standardized          WAP stands for “where are the phones?”          WAP was designed to solve some of the
     basis and future of the mobile Internet.             Meanwhile, widespread WAP adoption         problems caused when small, low-pow-
        Before WAP, mobile users could access          faces numerous obstacles, such as com-        ered devices on different platforms try to
     the Web via such technologies as the UP           peting technologies. For example, NTT         use low-bandwidth wireless network tech-
     Browser, by Unwired Planet (now Phone.            DoCoMo’s iMode technology has more            nology to access services or data-intensive
     com), which ran only on AT&T Pocket-              than 3.7 million users in Japan.              content via the Internet.
     Net CDPD (cellular digital packet data)              And WAP may face even stiffer compe-         For example, said Bob Egan, vice pres-
     phones.                                           tition from other sources, said Andrew        ident and research director at the Gartner
        WAP, on the other hand, is designed to         Seybold, senior partner at the Andrew         Group, an IT market research firm, “WAP
     address small devices’ technical limita-          Seybold Group, a wireless and mobile          has optimized ways of compressing text
     tions and work with a variety of wireless         computing consultancy.                        and making transactions over bandwidth-
     platforms. WAP offers a scalable, exten-             For example, he said, “Microsoft is        constrained networks.”
     sible protocol stack that handles security,       close to releasing a browser that will sup-     For example, WAP uses binary trans-
     the establishment of sessions, and other          port both WAP and XML, to provide an          mission for greater data compression.
     aspects of mobile communications.                 easy transition from one standard to            Also, said the WAP Forum’s Goldman,
        The WAP Forum (http://www.                     another.”                                     WAP makes more efficient use of the avail-
     wapforum.org)—a consortium of hard-                  Others question WAP’s long-term use-       able bandwidth. WAP removes graphics

16                 Computer
and other Web site elements that are not
part of the essential material, to reduce
transmission overhead, he explained.                              Wireless network                       Internet
   Meanwhile, WAP uses proxy technol-                     Wireless                        WAP                                Web
ogy to connect wireless technology with                   client                          proxy server                       server
the Web, said Michael Luna, Phone. com’s
                                                                                          Gateway
director of product-line strategy and chair
of the WAP Forum’s interoperability com-                             Encoded request                  Decoded request
mittee.
   As shown in the figure on this page, the         Microbrowser                         Encoders
                                                    or other WAP                           and                              Content
WAP proxy server consists of a gateway,              user agent                          decoders
encoders, and decoders. The gateway
translates requests from the WAP protocol                          Encoded response                       Response
stack to the WWW stack, so they can be
submitted to Web servers. Encoders and
decoders translate WAP content into com-                                                                                 Source: WAP Forum
pact encoded formats that reduce the
amount of data being sent over the low-
bandwidth wireless network.                     A request from a wireless WAP-enabled client to a Web server for Internet-based content or ser-
   Wireless technology’s bandwidth and          vices must first pass through a WAP proxy server. The proxy server translates the request from
latency constraints cannot support such         the WAP protocol stack to the WWW stack for use on the Internet. The proxy also handles the
longtime Internet standards as HTML,            data encoding and decoding that lets the WAP client transmit and receive standard Internet-
HTTP, IP, TCP, and TLS (transport layer         based information in a compact encoded format. This reduces the amount of data that is sent
security), which are inefficient over mobile    over the low-bandwidth wireless network.
networks.
   For example, HTTP sends its headers          establish and terminate reliable sessions,       handheld devices, according to Luna.
in a text format, instead of a compressed       agree on common protocols to work with,            “In the context of today’s early mar-
binary format. Meanwhile, to work with          and access HTTP functionality.                   ket,” said the Gartner Group’s Egan, “it’s
HTTP and HTML, machines must have                  WSP also includes extensions that facil-      considered good enough, but it’s not fool-
fast network connections, powerful              itate wireless transmissions. For example,       proof.”
processors, and large memories, elements        WSP’s compact binary headers reduce the
not currently found in handheld devices.        overhead and number of transactions nec-         Wireless Application Environment
   Proponents say the WAP protocol stack        essary to support session services.                 The WAE’s primary elements are WML
addresses these challenges and, in many                                                          (Wireless Markup Language) and
cases, optimizes protocols to function in       Wireless Transport Layer Security                WMLScript, a lightweight scripting lan-
a wireless environment.                            WTLS secures, authenticates, and              guage based on ECMAScript but modi-
                                                encrypts data transmissions between the          fied for the wireless environment.
Wireless Transaction Protocol                   WAP gateway and mobile devices. To sup-             Application and Web-site developers
    WTP manages transactions by facili-         port mobile networks, WTLS was                   use WML and WMLScript much as they
tating requests and responses between a         designed to be more efficient than TLS,          use HTML and ECMAScript.
user agent (such as a WAP microbrowser)         which requires client and server to                 WML. WML has evolved from XML,
and an application server for such activi-      exchange many messages. In wireless net-         HTML, and Phone.com’s Handheld
ties as browsing and e-commerce trans-          works, which frequently experience con-          Device Markup Language. WML was
actions.                                        siderable latency, this requirement can          designed for developing Web pages that
    WTP works well in the low-bandwidth         greatly slow response time.                      can be easily rendered on wireless devices
wireless environment, Luna said, because           WAP systems translate WTLS data to            with small screens and no keyboards for
it requires the wireless device and the gate-   TLS data for transmission over the               navigation.
way to send each other relatively few           Internet within the WAP gateway.                    According to Phone.com’s Luna, WML
packets to manage or maintain the con-          Therefore, although WTLS doesn’t pro-            and its tags permit smaller, more flexible
nection.                                        vide end-to-end security, said the WAP           information displays than HTML and let
                                                Forum’s Goldman, the chances of a prob-          users input commands without key-
Wireless Session Protocol                       lem are small because hackers can breach         boards.
   WSP provides applications with a con-        security only when sensitive data passes            WML permits the scaling of displays
sistent interface for both connection-ori-      through the gateway.                             for use on the two-line screens found in
ented and connectionless session services.         WTLS thus helps provide the security          some small devices, as well as the larger
WSP lets client and server applications         necessary to conduct e-commerce on               screens found on smart phones.

                                                                                                                         May 2000                 17
Te c h n o l o g y N e w s

   Currently, if users want a Web site ren-   PLATFORM INDEPENDENCE                       WAP’s long-term success.
dered properly on WAP-enabled devices,           The Wireless Datagram Protocol              “It’s a way to merge the industry and
it must be written in WML or translated       (WDP) lets WAP support many network         get everyone to work together,” Nilsson
by a server that converts HTML to WML.        technologies, explained Luna.               said. “There has to be a common denom-
   Meanwhile, because it is based on             WAP works with the major wireless        inator so all portable devices will be inter-
XML, WML is scalable and extensible.          network technologies used in different      operable.”
This is because WML, like XML but             parts of the world, including CDMA
unlike earlier versions of HTML, lets users   (code-division multiple access), GSM        ADOPTION
add new markup tags to meet changing          (global system for mobile communica-           Vendors have begun rolling out WAP-
needs.                                        tion), and TDMA (time-division multiple     enabled applications and devices.
   The WAP Forum is working with the          access). WAP also supports the major           Craig Mathias, principal of Farpoint
World Wide Web Consortium to ensure           operating systems used in handheld de-      Group, a firm that provides advisory and
that WML and XHTML (the most recent           vices, including Epoc, JavaOS, PalmOS,      systems-integration services for commu-
version of HTML, reformulated as an           and Windows CE.                             nications technologies, said WAP tech-
XML application) will work together.             When working with IP bearer services,    nology could well reach a mass market
   WMLScript. WMLScript is an ECMA-           Luna said, WDP functions just like the      because the protocol is based on numer-
Script-based language for writing pro-        User Datagram Protocol. With non-IP         ous existing Internet standards.
grams that work within the WAP                bearer services, such as CDMA, he said,        Also, he said, “Manufacturers of WAP-
environment’s bandwidth, memory, and          WDP performs the adaptation necessary       enabled devices are building what will be
other limitations.                            to carry transmissions.                     a huge installed base, which, by its very
   Designers dropped many of ECMA-               Goran Nilsson, technical director of     nature, dictates a de facto standard.”
Script’s advanced features to make WML-       EHPT (a Swedish joint software venture         The browsing experience is not as rich
Script smaller, easier to compile into        between Ericsson and Hewlett-Packard),      with handheld devices as with PCs, and
bytecode, and easier to learn.                said platform independence is critical to   this disappointment could hurt long-term
adoption, he said. However, WAP will           handheld devices real-time access to        erators worldwide so they can perform tri-
have many users, at least for a couple of      account information. And in some parts      als in preparation for commercial services.
years, until more mainstream protocols,        of Scandinavia, insurance companies are        As shown in the figure on the next page,
like HTML and XML, can be used effec-          using WAP to let customers adjust cover-    Phone.com predicts that a rapidly grow-
tively with mobile devices.                    age and handle other transactions.          ing percentage of handsets will be WAP-
   But adoption will be triggered only in         Finland’s Sonera Oy company has even     enabled through 2003.
part by the technology, he said. According     rolled out a WAP-enabled soft-drink
to Mathias, what will drive WAP are pric-      machine that lets users purchase bever-     CONCERNS
ing, marketing, and merchandising issues.      ages via WAP-enabled mobile telephones         Despite the investment that companies
                                               and charge purchases to their phone bill.   are beginning to make in WAP, there are
WAP-enabled applications                                                                   concerns about the technology’s useful-
   Vendors are rolling out such WAP-           WAP-enabled devices                         ness and appeal.
enabled applications as browsers and cor-         Several WAP-enabled devices are on the      For example, the text-based content
porate clients, as well as e-mail, calendar,   market. The first was Nokia’s 7100          that fits on small-screen WAP devices may
and extranet programs.                         phone, released in November 1999.           not be very appealing to many users, said
   Also, vendors are rolling out WAP-          Ericsson and Motorola have also recently    Seybold.
based e-commerce applications, particu-        introduced WAP-enabled phones.                 Furthermore, he said, because wireless
larly in Europe, where the use of GSM as          Although vendors have been slow to       network coverage is not as robust in the
a continent-wide wireless standard has led     ship WAP-enabled devices, that may soon     US as elsewhere, many US users may
to faster overall wireless adoption than in    change.                                     become frustrated trying to access the
the US, which uses several standards.             For example, Skip Bryan, director of     Web when they need information.
   Deutsche Bank, Swiss Handelsbank,           Ericsson’s North American Cellular Ter-        Jacob Christfort, chief technology offi-
and some other European banks are start-       minals Group, said his company has deliv-   cer of OracleMobile.com, Oracle’s wire-
ing to use WAP to give customers with          ered more than 50 WAP systems to op-        less-Internet-technology subsidiary, said

                                                                                                                  May 2000               19
Te c h n o l o g y N e w s

                                                                                                                Wide Web Consortium.
                             250                                                                                   The WAP Forum also plans to make its
                                        WAP-enabled handsets                                                    protocol work with the upcoming third-
                                        Total handsets                                                          generation (3G) wireless networking stan-
                             200                                                                                dards that are expected to emerge in the
                                                                                                                next couple of years.
       Handsets (millions)

                                                                                                                   And to enable interoperability, the WAP
                             150                                                                                Forum is working on compliance specifi-
                                                                                                                cations and interoperability test suites for
                                                                                                                products.
                             100                                                                                   According to the WAP Forum’s
                                                                                                                Goldman, manufacturers have agreed to
                                                                                                                test their products and services against a
                             50                                                                                 standardized test suite developed by the
                                                                                                                Open Group, an organization that pro-
                                                                                                                motes conformance to open standards
                              0                                                                                 through product testing and certification.
                                       1998     1999     2000        2001        2002         2003
                                                                                        Source: Phone.com
                                                                                                                      he Gartner Group’s Egan said WAP
     Phone.com, a provider of software that enables the delivery of Internet-based services to wire-
     less phones, predicts that an increasing percentage of all handsets will be WAP-enabled.                   T     will be useful for about 24 months
                                                                                                                      because it will serve only as a tech-
                                                                                                                nical bridge.
     that while WAP helps mobile phones                         quently to the markup language sup-                Industry observers expect that within
     access the Internet, having to write Web                   ported by the user’s device.                    two years, developers will focus on 3G
     sites in native WML is not a good                                                                          wireless technologies, which promise to
     approach. With this approach, Christfort                   FUTURE                                          offer mobile-network bandwidth up to 2
     said, organizations would have to main-                       WAP 1.3 will be released within six          Mbits per second, which would eliminate
     tain separate sites written in WML, as well                months, according to the WAP Forum’s            many of handheld devices’ current per-
     as sites written in HTML.                                  Goldman. “It will address interoperabil-        formance limitations.
        However, said Roger Snyder, senior                      ity testing and update security, graphics,         Added Seybold, “WAP will be a very
     product marketing manager for Phone.                       and multimedia issues,” he said.                short-lived technology and will be
     com, “There are going to be more and                          WAP 1.3 will also help increase e-com-       replaced by XML. Unlike WAP, XML will
     more WAP-enabled devices, and writing                      merce security by letting users navigate        require no [proxy] server between the
     WML content for them isn’t an issue. We                    from the WAP gateway to e-commerce              wireless user and the Internet.”
     have about 47,000 registered developers                    applications’ secure gateways.                     However, proponents say, WAP will
     currently doing this.”                                        Ultimately, said Iain Gillott, vice presi-   still be useful because it was designed
        Nonetheless, WAP may have to com-                       dent of worldwide consumer and small-           specifically for handheld devices, which
     pete in the marketplace with other tech-                   business telecommunications for IDC, a          will continue to have small screens, low
     nologies.                                                  market research firm, WAP will support          power, and input restrictions. Meanwhile,
        For example, Aether Software has                        multimedia, potentially an important con-       Goldman said, WAP already uses WML,
     released ScoutWeb, which dynamically                       sideration for the technology’s future.         which is based on XML, and will support
     converts existing Web content so it will                   “Video, in particular videophones, will be      3G wireless technologies.
     work with the browser used by a request-                   a major WAP multimedia application,”               Because of this, he said, “We’re confi-
     ing handheld client. ScoutWeb works with                   he said. “As bandwidth improves we’ll           dent that WAP will be the preeminent
     WML, as well as HTML, XML, and                             also see video e-mail devices from manu-        technology for mobile devices.” ✸
     XHTML. It thus gives users an alterna-                     facturers like Nokia and Ericsson.”
     tive to deploying WAP.                                        Meanwhile, the WAP Forum is work-            Neal Leavitt, president of Leavitt Com-
        Meanwhile, Oracle has released Portal-                  ing on formal standardization of the pro-       munications, writes frequently on Inter-
     to-Go, server software that lets any device                tocol with several major standards bodies:      net and other technology-related issues.
     connected to the Internet—including                        the European Computer Manufacturers’            Contact him at neal@leavcom.com.
     those that don’t use WAP—access data-                      Association (ECMA), the European
     bases and Internet applications. Portal-to-                Telecommunications Standards Institute           Editor: Lee Garber, Computer, 10662 Los
     Go renders the applications device-                        (ETSI), the Internet Engineering Task            Vaqueros Circle, PO Box 3014, Los Alami-
     independent by extracting the output, and                  Force (IETF), the Telecommunications             tos, CA 90720-1314; l.garber@computer.org
     then converting it to XML and subse-                       Industry Association (TIA), and the World

20                                 Computer
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