Will the doctor see me now? - Investigating adult ADHD services in England An audit of ADHD service provision for adults in England - ADHD Foundation

 
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Will the doctor see me now? - Investigating adult ADHD services in England An audit of ADHD service provision for adults in England - ADHD Foundation
Commissioned and funded by        Endorsed by

Will the
doctor see
me now?
Investigating adult ADHD
services in England
An audit of ADHD service
provision for adults in England

Job Code: C-ANPROM/UK//2102
Date of preparation: July 2019
Will the doctor see me now? - Investigating adult ADHD services in England An audit of ADHD service provision for adults in England - ADHD Foundation
Contents
Foreword1
Key findings2
Summary of recommendations4
ADHD and its impact5
Case study Jannine’s story          6
Methodology7
Understanding the patient population8
Waiting times10
Spending11
The ADHD policy context12
Case study Billie’s story          14
Conclusion	                        15
References        16
Annex 1 FoI questions              17
Will the doctor see me now? - Investigating adult ADHD services in England An audit of ADHD service provision for adults in England - ADHD Foundation
Will the doctor see me now? Investigating adult ADHD services in England

Foreword
The scientific evidence showing the lifetime impact
of unidentified, undiagnosed and untreated ADHD is
unequivocal. Equally, the social and economic impact
of treating ADHD and the real cost savings that can
be achieved if appropriately managed and treated,
have also been proven.

In light of this, it is now more      Excellence (NICE) and Scottish
pressing than ever that we need       Intercollegiate Guidelines Network
an effective and broad reaching       (SIGN) guidelines for ADHD with
public health campaign that           consistency and inform planning
specifically focuses on ADHD –        for ADHD services across the UK.
to draw awareness to the
condition and provide clear           This timely report, supported by
self-care strategies for those        the ADHD Foundation, proposes
who have ADHD.                        six key recommendations which are
                                      aimed at helping improve the quality
Alongside this, we also need          and provision of ADHD services
effective healthcare system           in England.
mechanisms so that the evidence
on the broader implications           However, while NHS England and
for physical and mental health        the Department of Health and Social
risks associated with ADHD is         Care are looking seriously at the
disseminated to all those involved    inconsistencies and challenges to
with designing and delivering         improving health care for the 1.7
services to diagnose, treat and       million people1,2,3 who have ADHD in
manage people with ADHD. This         England, we also need to see similar
includes primary care physicians,     initiatives developed in Wales,
nurses and commissioning              Scotland and Northern Ireland.
bodies and will help to ensure the
implementation of the National
Institute for Health and Care

                                      Dr Tony Lloyd,
                                      CEO, ADHD Foundation

                                                                             1
Will the doctor see me now? - Investigating adult ADHD services in England An audit of ADHD service provision for adults in England - ADHD Foundation
Will the doctor see me now? Investigating adult ADHD services in England

Key findings
Takeda conducted a Freedom of Information (FoI) request of every Clinical
Commissioning Group (CCG) in England. 174 responses were received out of 195.
These responses were used to inform the analysis and findings included in this report.

    6.9%
    (12 out of 174 CCGs
                                                             Less than
                                                             one third
    which responded)                                         of responding CCGs (30.5%
    were able to provide                                     or 53 out of 174) were able to
    an approximation of                                      provide a precise number or
    the number of adults                                     approximation of the number
    with a formal                                            of adults they commissioned
    diagnosis of ADHD                                        services for in 2017-18

    35.6%                                                              25                        21
    of CCGs were able to provide
    a figure for the total amount
    of budget spent annually on
                                                  16
    commissioned ADHD services
    for those over 18. Of these CCGs:        Less than £50,000    £50,000 – £99,999           Over £100,000

    9.8%
                                                    Only 11 CCGs
                                                    were able to provide a

                                                                                              11
                                                    figure for the total amount
                                                    of budget spent annually on
                                                    commissioned ADHD services
                           (17 out of 174           for those under 18
                           CCGs which
                           responded)
                           stated that

                                                                                   38.5%
                           there was some
                           form of cap
                           on the number
                           of adults they
                           commissioned                                            (67 out of 174 CCGs which
                           services for in                                         responded) explained that
                           2017-18                                                 they commission their
                                                                                   ADHD services as part
                                                                                   of a block contract

2
Will the doctor see me now? - Investigating adult ADHD services in England An audit of ADHD service provision for adults in England - ADHD Foundation
Will the doctor see me now? Investigating adult ADHD services in England

14.9%
(26 out of 174 CCGs which
                                                       13.8%
                                                       (24 out of 174 CCGs
responded) made no                                     which responded) set
assumptions whatsoever                                 no expectations about
about the expected                                     the number of patients
number of new patients                                 over 18 who would be
over 18 that would receive                             reviewed per annum
a diagnosis in a given year

                              Only                                                104
                              20.1%                                               weeks
                              (35 out of 174 CCGs                                 Of those CCGs which did
                              which responded)                                    provide information, the
                              were able to provide                                longest average waiting
                              information on waiting                              time recorded was 104
                              times from referral to                              weeks, with the shortest
                              diagnosis                                           being 4-6 weeks

Only                                                   201.5
30.5%                                                  weeks
(53 out of 174 CCGs                                    Of those CCGs which did
which responded)                                       provide information, the
were able to provide an                                longest average waiting
average waiting time                                   time from referral to
or range of average                                    assessment was 201.5
waiting times from                                     weeks, with the shortest
referral to assessment                                 reported being 4 weeks

                                                                                                             3
Will the doctor see me now? - Investigating adult ADHD services in England An audit of ADHD service provision for adults in England - ADHD Foundation
Will the doctor see me now? Investigating adult ADHD services in England

                                      Summary of
                                      recommendations
                                              Recommendation 1
                                               The Parliamentary Health and Social Care
                                               Committee should conduct an urgent inquiry
                                               into the unwarranted variation in ADHD
                                               services for adults
                                              Recommendation 2
                                               NHS Digital should duplicate the Mental Health
                                               of Children and Young People in England
                                               Dataset for Hyperactivity Disorders to record
                                               information for adults
                                              Recommendation 3
                                               Every CCG should make clear in their commissioning
                                               plans how they will implement the NICE Guideline
                                               on ADHD
                                              Recommendation 4
                                                The NHS Long Term Plan commitment to supporting
                                                children and young people with ADHD and their
                                                families through the diagnostic process should be
                                                expanded to include adults
                                              Recommendation 5
                                               The four-week waiting time target, which is
                                               currently being piloted by trailblazer sites,
                                               should be extended to adults
                                              Recommendation 6
                                               Data should be collected about spending on ADHD
                                               so that proper population-based planning can be
                                               implemented within a locality

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Will the doctor see me now? - Investigating adult ADHD services in England An audit of ADHD service provision for adults in England - ADHD Foundation
Will the doctor see me now? Investigating adult ADHD services in England

ADHD
and its impact
Attention Deficit          Up to 1.5 million adults in the       ADHD has an associated burden
Hyperactivity Disorder     UK are thought to have ADHD2,3,       on carers. Parents may experience
                           but the combination of poor           depression, anxiety and stress,
(ADHD) is a common         understanding of the condition,       and may feel stigmatised by social
neurodevelopment           stigma, and delays in diagnosis       groups. ADHD has been associated
disorder4. Estimates       means that just 120,000 adults        with high levels of family conflict
                           are formally diagnosed with the       and poor family cohesion10.
suggest that ADHD          disorder5. The long-term effects
affects around 5% of       of untreated ADHD are well            The impact of ADHD is not just
                           documented, with increased            restricted to individuals, with the
school-aged children,                                            effects of the condition felt across
                           rates of other health problems,
equating to over 230,000   poor social functioning, and          wider society. While it is known
children and young         antisocial behaviour6.                that ADHD can cause difficulties
                                                                 during school-days, there is growing
people, with two thirds    Many people with ADHD are             evidence of the specific challenges
displaying symptoms        also known to have co-morbid          in workload and time-management
into adulthood1.           conditions. Adults with ADHD          in the workplace11,12. Those with
                           are significantly more likely than    ADHD are twice as likely not to take
                           the general population to             up full-time employment13. It is also
                           experience other psychiatric          estimated that 24% of the prison
                           disorders. In particular, mood        population has ADHD14 creating
                           and anxiety disorders, other          an additional strain on the criminal
                           neurodevelopmental disorders          justice system. Undiagnosed ADHD
                           and substance use disorders are       costs the UK billions every year15.
                           potential comorbidities7. These
                           conditions can be exacerbated         Failing to quickly and efficiently
                           if the underlying ADHD is not         diagnose ADHD can have a
                           identified and treated. There         profound impact on an individual’s
                           is also a higher mortality rate       quality of life. By not prioritising
                           among those with ADHD8.               the needs of people with ADHD
                           The risk of death is even more        we are committing them to a life
                           pronounced if the diagnosis           where they may not be able to
                           is delayed until adulthood8.          fulfil their potential in the workplace,
                                                                 in relationships and in society.
                                                                 Early identification, diagnosis and
                             ADHD can also have a                effective management of ADHD
                             huge impact on social and           are critical in removing some
                             interpersonal relationships.        of the challenges faced by
                             People with ADHD are:               people with ADHD.

                                   f our times more likely
                                    to avoid social events9

                                   t hree times more likely
                                    to lose friends9

                                    ve times more likely
                                   fi
                                   to get into arguments
                                   or fights9

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Will the doctor see me now? Investigating adult ADHD services in England

                                      Case study
                                      Jannine’s story
                                      At 18, I was homeless. I slept rough in Luton. I remember
                                      my feet being so cold and wet that I walked into BHS,
                                      took mine off, put a new pair on and left without paying.
                                      No, it wasn’t an isolated incident. I stole food too. And it’s
                                      a slippery slope! I had nothing and no one. By 19, I was
                                      married. I mistook need for love. My daughter came
                                      along soon after and I was divorced by 21.

                                      My (abusive) father offered to           Why did I have to wait so long?
                                      help my ex-husband get custody           Why did I have to go through all
                                      of my daughter. Far from this            of that? ADHD is apparent in my
                                      making me crumble as people              school reports and probably in my
                                      had expected, love prevailed.            social worker reports. It should have
                                      All the love, kindness and good          been addressed a long time ago.
                                      examples shown to me by
                                      strangers came back to me,               Sadly, too many are still going
                                      and I began down the road of             through this sort of thing. We worry
                                      turning me around. Nothing was           about diagnosing and medicating.
                                      going to separate me from the            Parents worry about being judged
                                      only person who had ever given           or having their children judged.
                                      me unconditional love. My baby           Adults worry about prejudice.
                                      girl was my driving force from           ADHD is challenging enough to
                                      that day to this.                        contend with without prejudice
                                                                               and judgement. Enough of that.
                                      When I went to see my GP to              It has to stop!
                                      ask for a referral for an ASD/
                                      ADHD assessment, he made one.
                                      He listened to me and said he
                                      didn’t think I had it, but I probably   “I didn’t know peace
                                      had more knowledge on the                 until after my ADHD
                                      subject than him (I was a teaching
                                      assistant in a special school).
                                                                                diagnosis. I didn’t
                                                                                know me. I didn’t get
                                      I didn’t know peace until after
                                      my ADHD diagnosis. I didn’t               to thrive. I was just
                                      know me. I didn’t get to thrive.          surviving in a mess
                                      I was just surviving in a mess
                                      and a muddle. As I say, I had             and a muddle.”
                                      amazing successes and shameful
                                      falls from grace. The middle
                                      ground eluded me, and I had
                                      no roots. I have very stable
                                      roots now!

6
Will the doctor see me now? Investigating adult ADHD services in England

Methodology
To better understand how ADHD services are
commissioned and provided, Takeda conducted a
Freedom of Information (FoI) request of every clinical
commissioning group (CCG) in England between 13 July
and 29 September 2018. During that time, 174 responses
were received out of 195. These responses were used
to inform the analysis and findings included in this
report. The full list of FoI questions are included in
Annex 1 of this report.

Takeda has previously audited          It is important to note that each
NHS trusts to understand how           CCG is likely to treat FoI enquiries
services for ADHD are provided.        differently, and the quality of
This audit found that because          responses can vary accordingly.
mental health and ADHD services        We would therefore caution against
are often provided by multiple         using individual CCG responses
trusts in a locality this makes data   as a detailed reflection of local
collection and analysis complex        practice without further local
due to the risk of double counting     investigation. However, we believe
patients. Therefore, CCGs were         that this audit provides a good
identified as the organisation most    aggregate level picture of the state
likely to hold the data we required    of service provision for ADHD in
on ADHD service provision. A pilot     England, demonstrating that there
study of 15 CCGs was conducted         is a range of approaches to ADHD
to ensure that we had identified       and associated system outputs.
the most appropriate organisation
and to test the questions we wanted    While it is encouraging that NHS
to ask. Following the success of       England has made recent steps to
the pilot, requests were made          review ADHD services in England,
to all remaining CCGs.                 we hope that this report, which
                                       sets out the findings from the FoI
The primary focus of this audit        audit and recommendations about
was on adult services; however,        how ADHD services could look,
questions were also included           will serve as a useful resource to
on services provided to children       help improve ADHD services
and young people to gain an            across the country.
understanding of CCG population
planning more broadly for
ADHD and expected demand
for adult services in future.

                                                                              7
Will the doctor see me now? Investigating adult ADHD services in England

Understanding
the patient
population
Up to 1.5 million adults in the UK are expected to have ADHD2,3 .
However, we do not know where these individuals are around
the country and many are not diagnosed at all. The FoI request
sought to determine how well CCGs understand their own patient
population. The information provided found that only 6.9%
of those CCGs who responded can provide an approximation
of the number of adults with a formal diagnosis of ADHD,
despite its national prevalence16.

                                                                             14.9%
                                      It is clear that local commissioners
    Of those that responded,          lack an accurate understanding of
    the information provided          the ADHD patient population that
    varied between:                   they serve. This means that they       could make no
          he actual number
         T                            do not have an understanding of
                                      the demand which will be placed
                                                                             assumptions about
         of patients with
         a diagnosis                  on services in terms of clinical       the expected number
          he number of
         T
                                      time and financial resources.          of new patients over
         patients registered          Being able to plan appropriately       18 that would receive
                                      for a population of patients is
         to a GP with ADHD
                                      a key role of commissioners,
                                                                             a diagnosis in a
          he number of patients
         T                            so that they can allocate              given year
         who attended an              resources.
         ADHD assessment                                                     13.8% set no expectations
                                      It is therefore worrying that our      about the number of patients
                                      audit found that less than one         over 18 who would be reviewed
                                      third of CCGs who responded            per annum
                                      were able to provide an exact or
                                      approximate number of adults
Just                                  they commissioned ADHD
                                      services for in 2017-1816.
6.9%                                  Almost 15% of CCGs who responded
                                      to our FoI make no assumptions on
of CCGs could                         the number of possible patients
provide an                            over 18 that would receive a
                                      diagnosis in a given year, leaving
approximate                           them ill-equipped for high service
number of adults                      demand16. In addition, 13.8% of
with an ADHD                          CCGs said that they had set no
                                      expectations about the number
diagnosis                             of patients over 18 who might
                                      be reviewed per annum16.

8
Will the doctor see me now? Investigating adult ADHD services in England

Only                                    As the CQC found in their               A lack of data – both from a
                                        review of children and young            local level and a national level –

30.5%                                   peoples’ mental health, gaps in
                                        local knowledge may contribute
                                                                                makes it difficult to formally
                                                                                assess the current state of ADHD
could provide                           to gaps in support. In the CQC          services. Without data, it is difficult
                                        report, ADHD is used as an example      to understand the number of adults
a precise or                            of where some commissioners             and children with the condition,
approximate                             and service planners have failed        or the level of support that they
                                        to understand the particular needs      receive. Without understanding
number of adults                        of a subset of service users and        the population or how services
they commissioned                       have therefore failed to provide        operate, improvement cannot
                                        appropriate care to all children        effectively be made to help CCGs
services for in                         and young people with ADHD18.           cope with ever increasing demand
2017-18                                 The data collected in this audit        for services. The path to proper
                                        indicates that this may be the          diagnosis and management of
9.8% of CCGs stated that
                                        same for adults.                        ADHD services therefore begins
there was some form of cap
                                                                                with proper data collection.
on the number of adults they            Challenges in the system are
commissioned services for               compounded in some areas where
in 2017-18                              access to services is capped or
                                        where specialist services do not                Recommendation 1
                                        exist at all. 9.8% of CCGs responding            The parliamentary
The NICE ADHD guideline sets out        to the request stated that they                  Health and Social
that adults should be diagnosed         implement some form of cap on                    Care Committee
by a specialist and additionally        adult ADHD services, whilst nine                 should conduct an
that there should be a specialist       CCGs fail to commission specific                 urgent inquiry into the
multidisciplinary team for adults       services for ADHD at all16. In some              unwarranted variation
with ADHD17. Without making             instances, these CCGs state that                 in ADHD services
planning assumptions it is difficult    “If adults with ADHD need to                     for adults
to ensure that the optimum amount       access mental health services they              Recommendation 2
of capacity is built in to the system   are able to do so within the standard            NHS Digital should
so that ADHD patients can receive       timescales and would be counted                  duplicate the Mental
the support they need. Equally,         within the overall numbers of                    Health of Children
assumptions help to ensure that         people utilising mental health                   and Young People in
there is no excess capacity in the      services, however they are not                   England Dataset for
system which leads to waste.            separately identified” 19.                       Hyperactivity Disorders
                                        This failure to provide services                 to record information
                                        builds upon a lack of forward                    for adults
                                        planning by CCGs.                               Recommendation 3
                                                                                         Every CCG should
                                                                                         make clear in their
                                                                                         commissioning
                                                                                         plans how they will
                                                                                         implement the NICE
                                                                                         Guideline on ADHD

                                                                                                                          9
Will the doctor see me now? Investigating adult ADHD services in England

Waiting times
As most areas do not hold information or make assessments about
likely patient demands on ADHD services, it is perhaps not surprising
that waiting times are hugely variable across the country.

Where you live is critical in           In response to our FoI request,        Only
determining how long you are            less than one third of CCGs
likely to wait from being referred
for an assessment or a diagnosis
                                        (30.5%) were able to provide an
                                        average waiting time or range          20.1%
of ADHD, especially given
increasing demand.
                                        of waiting times from referral to
                                        assessment for adults16.
                                                                               of CCGs were able to
                                                                               provide information
In many areas, patients experience      The range of reported waiting
long waits to see a specialist to       times from referral to assessment      on waiting times from
be assessed and get a diagnosis.        was significant, with the shortest     referral to diagnosis
In part this may be because NICE        reported waiting time of four weeks
guidelines stipulate that adults with   and the longest average waiting        Of those CCGs, the longest
ADHD should only be diagnosed by        time of 201.5 weeks16. This is         average waiting time recorded
a specialist healthcare professional,   almost four years.                     was 104 weeks, with the shortest
as general practitioners (GPs) may                                             being 4 weeks
not have the knowledge required17.      Our audit also found that, only
For adults with symptoms of ADHD,       one fifth of CCGs were able to
NICE states that they should be         provide information on the waiting
                                                                                      Recommendation 4
referred for assessment by a mental     time from referral to diagnosis
                                                                                       The NHS Long Term
health specialist trained in the        for adults.
                                                                                       Plan commitment to
diagnosis and treatment                 For those CCGs who were able                   supporting children
of the disorder17.                      to provide this information, waiting           and young people
                                        times ranged from four to six                  with ADHD and their
                                        weeks to almost two years                      families through the
                                        (104 weeks)16.                                 diagnostic process
                                                                                       should be expanded
                                        The NHS constitution states that               to include adults
Only                                    no patient should wait more than
                                                                                      Recommendation 5
30.5%
                                        18 weeks for any treatment20. Given
                                        that people with ADHD would need               The four-week waiting
                                        both an assessment and a diagnosis             time target, which is
were able to provide                    before any form of treatment is                currently being piloted
an average waiting                      instigated, high numbers of people
                                        with ADHD are likely to be facing
                                                                                       by trailblazer sites,
                                                                                       should be extended
time from referral                      significant waits in excess of the             to adults
to assessment                           18-week standard.

Of those CCGs, the longest              Given the well documented impact
average waiting time from               these delays can have on people
referral to assessment was              with ADHD, it is paramount that a
201.5 weeks                             waiting time standard be applied
                                        to adult ADHD services.

10
Will the doctor see me now? Investigating adult ADHD services in England

Spending
To provide the optimum
service, commissioners
                                Of those CCGs which were able
                                to provide information, spending
                                                                      Only                       11
need to know how much
                                figures varied with a difference
                                of almost £675,500 between            11 CCGs
money they are spending         the highest and lowest spends         could confirm the
                                per annuum.
on services. Having this                                              total spend annually
information about               The widespread use of block
                                                                      on commissioned
                                contracts was cited as one of
spending on adult ADHD                                                ADHD services for
                                the challenges which prevented
services would help to          accurate reporting of
                                                                      under 18s.
evaluate whether there          spending figures.
is the right level of service                                         38.5% commission ADHD services
                                Block contracts are contracts
                                                                      as part of a block contract
provision in an area.           for health services where an
                                annual fee covers a defined range
However, in response
                                of services. This contracting
to our FoI request only         method often means that it is                 Recommendation 6
35.6% of CCGs were able         not possible to categorise                     Data should be
to provide a figure on          spending to an individual                      collected about
                                service such as ADHD.                          spending on ADHD so
the total annual spend                                                         that proper population-
for adults.                     More than one third of CCGs                    based planning can be
                                (38.5%) responding to our                      implemented within
                                FoI request stated that they                   a locality
                                commission their ADHD service
                                as part of a block contract.

                                Only    35.6 %
                                of CCGs were able
                                to provide a figure
                                on the total annual
                                spend for adults
                                Of those CCGs:

                                                                 25
                                                                                           21
                                                              £50,000 –
                                                               £99,999

                                                                                           Over

                                     16                                                  £100,000

                                    Less than
                                    £50,000

                                                                                                         11
Will the doctor see me now? Investigating adult ADHD services in England

The ADHD
policy context
Historically, ADHD has not received the attention it deserves from
national decision makers. It has been overlooked and under-prioritised,
with Parliamentary Under Secretary of State for Health, Jackie Doyle-
Price, going so far as to say that “services for people with ADHD are
a bit of a Cinderella and I would like to do my best to address that” 21.

However, with an increased              Most of the progress in the           The Green Paper states that
political focus on mental health,       policy environment in ADHD is         “Waits for treatment can vary
the situation is beginning to change    specifically focussed on children     considerably in different areas,
for the better. Positive steps have     and young people. While this report   with the shortest around four
been taken to begin reducing            is focussed on adults with ADHD       weeks and the longest in one
waiting times, improve data             it is important to understand what    provider up to 100 weeks from
collection and streamline the patient   national decision makers are doing    referral to treatment. Latest data
pathway. This is to be commended,       for children and young people as      show that in 2016/17 the average
but more needs to be done by            a road map for what we should be      wait for treatment in a children
national policy makers to ensure        demanding for adults with ADHD.       and young people’s mental
that all people with ADHD are able                                            health service was 12 weeks” 22.
to access the services and support
which they need and deserve.                                                  Following this consultation,
                                                                              a trial of a four-week waiting
                                        Tackling waiting times                time for access to specialist NHS
                                        As identified in this audit,          children and young people’s mental
                                        waiting times for people seeking      health is being rolled out from
                                        a diagnosis of ADHD can be            2019 in local ‘trailblazer’ areas, with
                                        long and there are unwarranted        full national implementation to be
                                        geographical variations. The need     decided based on the success of
                                        for waiting times to be reduced       these by the end of 2022/2322.
                                        for people with mental health
                                        conditions has been acknowledged      The Government has also
                                        by policy makers and work is          committed to “record data on
                                        beginning to tackle this.             how quickly children and young
                                                                              people access services, how quickly
                                        Data quoted in a Government           they start treatment, and what
                                        Green Paper show that in              outcomes are achieved”23. This is
                                        2016/17 the average wait for          an important commitment, but we
                                        treatment in a children’s and         would urge that these data should
                                        young people’s mental health          be broken down by condition so
                                        service was 12 weeks22. However,      that ADHD waiting times and
                                        as we found in our audit of adult     outcomes can be easily analysed
                                        services there is huge variation      as a sub-group.
                                        in the amount of time people
                                        were made to wait.
Will the doctor see me now? Investigating adult ADHD services in England

In addition to the commitment           It is promising that national         not understand the needs of people
to trial a four-week waiting time       decision makers are beginning to      with ADHD then it is impossible
for children and young people with      focus on tackling the long waiting    for them to plan to provide the
ADHD, The NHS Long Term Plan            times experienced by children         right care and support for their
(The Plan), launched in January         and young people. However, it is      local population.
2019, acknowledged that there           essential that this good work is
needs to be more support for            extended to include adults too.       To help fill this gap in understanding,
children and their families during      As set out earlier in this report,    NHS Digital published the first
the diagnostic process24.               the impact of undiagnosed ADHD        ever dataset for ADHD as part of
                                        in adults can be profound, both       the children and young people’s
Encouragingly, The Plan makes a         on individuals affected by the        data set in November 201825. The
commitment to “develop packages         condition and on society.             information published through this
to support children with autism                                               dataset gives nationwide insight
or other neurodevelopmental                                                   and local intelligence. Making such
disorders including attention deficit                                         data available for ADHD is extremely
hyperactivity disorder (ADHD)                                                 helpful for service planning and
and their families, throughout the
                                        Improving data collection             provision, so that commissioners
diagnostic process”24. Although         Our audit uncovered that data         and providers have a better
it is not yet clear what these          collection on ADHD is patchy,         understanding of who the patient
packages of support will include,       both geographically and between       population is and how to find them.
this is a positive step. These          different datasets. This reflects     The collection and publication of
packages will be developed jointly      findings of national bodies which     these data should be extended to
by local authority children’s social    have conducted their own audits       adults as a matter of urgency.
care, education services and expert     of data collected on children’s and
charities. We would urge these          young people’s mental health.
groups to ensure that there is
                                        A 2018 report published by
consistency across the country in                                             Improving the patient pathway
                                        the Care Quality Commission
what is included in the packages
                                        highlighted a lack of nationally      A recurring finding in this audit
so that every child and young
                                        collected data on children and        and from the national policy work
person receives the same
                                        young people’s experience of          described above is that there can
level of support.
                                        using mental health services,         be a postcode lottery in care and
                                        and the absence of a national         support based on which services
                                        database with localised               a patient interacts with. The NICE
                                        information. ADHD is given            guidance on ADHD provides a
                                        as an example of where some           comprehensive blueprint for what
                                        commissioners and service             good care and support should
                                        planners have failed to understand    look like across the whole pathway.
                                        the particular needs of a subset      However, this is rarely followed.
                                        of service users, because of a        Implementation of this NICE
                                        lack of data, and have therefore      guideline should be monitored
                                        failed to provide appropriate         across the country so that
                                        care to all children and young        unwarranted variations
                                        people with ADHD. It is clear from    are reduced.
                                        this and our own findings that if
                                        commissioners and services do

                                                                                                                    13
Will the doctor see me now? Investigating adult ADHD services in England

Case study
Billie’s story
Billie was identified with             Though a very obedient,
                                                                                “I just cannot believe
                                       compliant child and well parented
speech and language                                                               how much my life
                                       with impeccable manners, her
disorder by age 6,                     childhood was blighted by learner          has changed.
displaying traits of autism,           anxiety and a growing lack of
but was never given a                  self-esteem and self-confidence.           Understanding that I
formal assessment and
                                       Billie, though academically                was not stupid or lazy,
                                       gifted, underachieved, but was
diagnosis. This impacted               supported by the school to                 discovering that if I
on Billie’s ability to integrate       remain in mainstream education.            was different in a
                                       Her anxiety manifested in
in school, finding it difficult        comfort eating, developing                 positive way – I think
to understand language and             into an eating disorder,                   now of all the things
concentration, experiencing            becoming obese by age 13.
                                                                                  I can do and want to
emotional melt downs                   Billie left school at 16 obtaining         do. I no longer think
and becoming easily                    only one GCSE. Billie was painfully
                                       shy and lacking in confidence,             about what I can’t do
overwhelmed. She was                   easily tearful about anything she          and paralyse myself
bullied and found herself              thought she had got wrong or
isolated from her peers.               any minor mistake, working only            with fear of failure.
                                       part time up to the age of 24.             Knowing it, naming
                                       She displayed good telephone               it – finally getting a
                                       skills and was encouraged to
                                       act as a telephone receptionist.
                                                                                  diagnosis was like all
                                       It became clear to staff that Billie       of a sudden, the world
                                       displayed traits of Autism and             seemed to make
                                       ADHD and following a programme
                                       of training and support, she learnt        sense, I made sense.”
                                       to understand how her conditions
                                       impacted on her quality of life.

                                       5 years later Billie learned to
                                       understand her condition, finally
                                       obtaining a formal diagnosis early
                                       in 2019. Following her diagnosis,
                                       Billie received coaching for her
                                       condition to teach her self-
                                       regulation skills. She is now a full-
                                       time employee and data manager.
                                       She has just purchased her own
                                       home and lives independently for
                                       the first time in her life. Her eating
                                       habits are under control and she is
                                       losing weight which has improved
                                       her physical health.

14
Will the doctor see me now? Investigating adult ADHD services in England

Conclusion
The need for better services to properly diagnose
and treat adults with ADHD is clear. Prevalence
figures, service commissioning intentions and planning
assumptions are all important metrics that can give
an understanding of whether the system is working
well for adults with ADHD. But a lack of data and
information on the population, service provision,
and spending are barriers to progress.

This FoI audit demonstrates           National level policy work is
that there is a worrying lack of      beginning to have a positive
understanding and gaps in             impact on ADHD, but to date
provision for adults with ADHD.       this has mostly been restricted
There are huge variations around      to supporting children and young
the country in understanding of       people. This must change so
the ADHD population, waiting          that adults with the condition
times for diagnosis and treatment,    are also offered high-quality
spending, and data collection.        care and support.
These variations are unwarranted,
and action should be taken to         We are keen to work with
bring waiting times down.             Government and the ADHD
                                      community to find solutions
                                      to these problems and to
                                      ultimately ensure that adults
                                      with ADHD have access to
                                      the high-quality services
                                      and support they deserve.

                                                                         15
Will the doctor see me now? Investigating adult ADHD services in England

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16
Annex 1
FoI questions
1.	(i) What is the precise number        4.	When specifying and
    of (a) children and young people        commissioning ADHD services,          About Takeda
    (normally aged 18 and under) and        what expectations do you set for      Takeda has over 20 years’
    (b) adults (normally over 18) you       the number of patients who will       experience in treating ADHD
    commissioned ADHD services for            be reviewed per annum within        and improving outcomes for
    in the year 2017-18? (ii) Was there     the services, for (a) those under     ADHD patients. Takeda is
    a maximum cap on the number of          18, and (b) those over 18?            committed to improving the
    (a) children and young people and                                             life chances of people with
    (b) adults that you commissioned      5.	How many patients (i) under 18
                                                                                  ADHD: reducing stigma,
    services for in the year 2017-18?        and (ii) over 18 in your area have
                                                                                  challenging misconceptions
                                             a formal diagnosis of ADHD?
                                                                                  and improving services and
2.	What’s your CCGs total amount
                                          6.	What is the average waiting         support for patients.
   of budget spent annually on
                                             time, in months, for those over
   commissioning ADHD services                                                    About the
                                             18 presenting with symptoms
   for (a) those under 18, and (b)                                                ADHD Foundation
   those over 18?                            of ADHD (a) from referral to
                                             assessment, and (b) from             The ADHD Foundation works
3.	When specifying and                      referral to diagnosis?               in partnership with individuals,
   commissioning ADHD services,                                                   families, doctors, teachers and
   what assumptions do you make                                                   other agencies to improve
   about the expected number                                                      emotional wellbeing, educational
   of new patients (a) under, and                                                 attainment, behaviour and
   (b) over 18, that will receive a                                               life chances through better
   diagnosis in a given year?                                                     understanding and self-
                                                                                  management of ADHD, ASD
                                                                                  and related learning difficulties
                                                                                  such as dyslexia, dyspraxia,
                                                                                  Irlen’s Syndrome, dyscalculia
                                                                                  and Tourette’s Syndrome. The
                                                                                  ADHD Foundation also provide
                                                                                  training for GP’s, Teachers,
                                                                                  Social Care agencies and other
                                                                                  professionals, raising awareness
                                                                                  to bring about positive change
                                                                                  and inclusion in mental health,
                                                                                  education and employment.
Commissioned and funded by                       Endorsed by

Takeda funded this report. Takeda commissioned
MHP Communications, a specialist health policy
consultancy, to support with the development
of this report.

Job Code: C-ANPROM/UK//2102
Date of preparation: July 2019
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