WILL PRIVATISATION IMPACT FORECASTING FOR CORRECTIONAL SERVICES?
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WILL PRIVATISATION IMPACT FORECASTING FOR CORRECTIONAL SERVICES? Stephen Carter MANY GOVERNMENTS ARE POSING THE QUESTION: Will privatisation of correctional services impact the quantity and quality of services? For years to come, the debate over the quality of private correctional services, in contrast to those traditionally provided by the public sector will continue. This paper does not attempt to draw conclusions regarding the quality of the service delivered, but focuses more upon the issue of the private sector, increasing the supply of bedspace and, thus, impacting the demand for services. Decision-makers have raised the question of "net-widening" (placing more persons under community control by virtue of seeking alternatives to traditional incarceration), and in some situations in the United States, due to the construction of speculative private facilities, the "net-widening" issue is abundantly real. In establishing the legal and political climate for privatising correctional services, there should be an awareness that there are inherent issues regarding future forecasting that deserve consideration. Some of these issues are summarised as follows. n While forecasting methods remain relatively constant, a change in the supply of services or bedspace (to include probation assignments) will influence the characteristics of demand (that is, targeting certain offender groups). n The tendency is to visualise privatisation in terms of law enforcement (security guards) or corrections (remand centres or prisons), yet diminish the influence that privatisation is having upon the demand for community and probationary services. Taken singularly, the impact of a private prison has a minimal impact on a system-wide basis. However, the potential implication of expanded private services in community-based corrections and intermediate sanctions is potentially very significant.
The Issues Corrections n Within the corrections field, services are becoming so specialised that micro- forecasting is essential to provide a balanced correctional system. One of our greatest challenges (and opportunities) in corrections is achieving a greater accuracy in predicting the need, and not simply the numbers. n With the government offering the private sector a management role, the opportunity to broaden the range of rehabilitative services for specialised or targeted offender groups, such as the mentally impaired, sex offenders, and handicapped prisoners is vastly enhanced. n If government accepts the partnership with private sector, forecasting must move away from the traditional macro-based (that is, quantities of bedspace) to a micro-based (service needs) forecasting approach. n A desired result of the partnership between the public and private sectors is to achieve a more efficient (value for money) and effective (reduced recidivism) correctional system. The use of private services and management, without regard for the implications on the characteristics of future demand, could result in the creation of two separate systems of incarceration: one for the easy to manage; and one for others. Framework for Private Initiatives Thus far, the movement towards the privatisation of correctional services (and facilities) in the United States have been faster than anticipated. However, the reasons for privatisation remain confused and questionable, both in the minds of policy-makers and the general public. The initiative for private adult incarceration began on the premise of more service for less money. To a publicly elected official with competing demands for diminishing resources, this becomes an attractive offer. Therefore, private correctional services tend to be "generated" in the following ways. n Political (elected officials) Policy-makers seek private management of services and facilities as a way of 1) lowering the publicly employed numbers; 2) comparing cost for services; and 3) improving the quality of service. n Operator a government agency (sheriff's office) Determines that operating a correctional facility is a political and financial liability. n User (special inmate needs) Certain categories of inmate groups, such as work-release, have requirements that are difficult to meet through public sector funding and operational limits. n Special interest groups Some advocacy groups (juveniles in particular) initiate the idea for private services as a means of 120
Will Privatisation Impact Forecasting for Correctional Services? enhancing public awareness of selected prisoner constituency groups and providing a more focused service. n Judiciary/courts The court, especially in the case of habitual repeat substance abuse offenders, in concert with crowded publicly run facilities, will often order the defendant held in facilities or programs with a specialised mission. n Service providers Once a service or management contract has been awarded to a private organisation, the most convenient form of market expansion is to broaden the range of services to the existing client. The demand for correctional services can be generated by one, or a combination, of the above groups. One can argue that these groups are merely responding to system-wide demand. In the public sector, this is essentially the case. However, the provision of private services generally follows the theory of volume expansion and, thus, the need becomes based more upon persuasion than prediction. In the United States, the major generators of privatisation services have been a partnership between political officials and private management groups. The reason, almost exclusively, has been a perceived lower cost by elected officials. This perception, which has proven accurate in many instances, has given rise to a new phenomenon of speculative facilities that can impact predictive models in that it shifts the approach from a demand- to a supply-generated base. While this is not necessarily negative, and can be quite positive in more rapidly meeting the need for expanded service, if the speculative approach (such as the private hospital movement) provision of correctional services and facilities was expanded substantially, forecasting methods would need to be amended. The parallel to private hospitals should not be overlooked. A needs-based modelling technique defines a market for bedspace and services. The private sector responds by constructing new facilities, often with specialised health care missions, and the health care community fills the bedspace. This is a form of net-widening within the medical field, and is successful as long as government or private sector insurance will offset the cost of hospitalisation. Again, at issue is not the ethics of speculation in health care services or facilities, but the implications upon needs-based forecasting. As with the privatisation of health care facilities, speculative ventures in the private prisons management sector are often market-driven, relying for their success more upon promotions and sales than quality of services. This speculative prisons fad in the United States for adult institutions is uniquely American and, thus far, unsuccessful. As it relates to forecasting, the distinction between government- sponsored and speculative institutions should be clearly defined. In simple terms, if the private sector "widens the net" of services and/or facilities, it can eventually have an impact upon forecasting because the supply side will be altered. 121
The Issues Corrections A very logical role for the private sector is to respond to well-documented demand through the provision of services that are less efficient or effective for government to provide. The need for specialised correctional services is becoming more apparent and, with the availability of expertise in financing through the private sector, this government identified need could be more efficiently met. The focus of this discussion, therefore, will shift to the impact that privatisation can have upon micro- forecasting of specialised services within corrections. These service needs are generated as much through user groups (inmates and advocates) as through government actions. If a role and responsibility of the private sector to augment and extend services of government has been accepted on an ethical, political and practical basis, then the impact upon forecasting can become more predictable. Factors Influencing Demand The traditional factors that influence the demand for incarceration require close scrutiny, followed by an assessment of how the forecast would change with greater private sector involvement. If needs determination is a centralised function of government, as is the case in New Zealand and Great Britain, then the concern over "net-widening" is lessened, in contrast to the United States where forecasting for correctional needs is carried out by at least four separate levels of government. Some of the traditional dominating factors that influence the demand for incarceration include the following: • public attitudes about crime and punishment; • number, and effectiveness, of law enforcement personnel; • size and plight of the under-class; • employment/unemployment; • housing availability and conditions; • legislative activism; • sentencing guidelines; • judicial attitudes, performance, and effectiveness; • welfare system caseloads and responsiveness; • available bedspace. Several of the variables above can be quantified, while others are, at best, qualified. Private sector intervention would most directly be measurable in items 2, 5, and 10. For example, at the present time in the United States, there are more private sector security guards than public law enforcement personnel. This trend is likely to continue and dramatically increases the 122
Will Privatisation Impact Forecasting for Correctional Services? number of individuals empowered to apprehend. The private sector's involvement in expanding housing supply and improving conditions is well-documented. However, fickle financing markets have dramatically decreased the construction of low-income housing, thus substantially expanding the number of homeless persons. These persons often become entangled in the criminal justice system, primarily due to the lack of adequate shelter. The provision of speculative bedspace is, as noted earlier, uniquely American. However, if this trend were to continue, on an expanded scale, at a local county or state level, needs analysis could be measurably impacted. Perhaps a more useful discussion would be the degree to which private corrections involvement could redefine how need is satisfied and, ultimately, the demand for and types of bedspace available. The following are examples of where private sector intervention could impact the demand for type of bedspace: • mental health; • women; • pre-release; • special needs (sex offenders, substance abusers, geriatrics); • low-risk incarceration. With the exception of low-risk incarceration, all of the above are specialised in nature and generally require unique qualifications to deliver a quality service. While government is capable of doing so, in the United States, it has been difficult to attract and maintain highly specialised professionals in publicly-run prison systems. In addition to a role for the private sector in specialised prison facilities, the requirement for reducing inmate idleness and improving the quality of life is rapidly expanding, due to significant judicial influence in the operation of prisons in the United States. The requirement to reduce inmate idleness and prepare the individual for a more successful return to the community requires a broadening of the quantity and quality of services offered to meet this objective. Some of these areas that do not necessarily impact the quantity of services, but impact the quality include: • food service; • staff training; • vocational training; • academic education; • industries; • transportation of prisoners; 123
The Issues Corrections • financing of facilities; • health care. Without exception, companies are already in existence that provide these and other services to government on a fee basis. Of these services, food service and health care have been privatised in the American prison system well in advance of private management schemes. In both the US and Australia, one of the fastest growing areas of privatised services at this time is prison industries. Also, the United Kingdom is seeking to privatise the movement of prisoners from prisons to courts on a national basis, as well as the provision of educational services. Private sector involvement in the provision of these services may have little to do with changing forecasting methods, but a great deal to do with the quality of service provided. The successful provision of these and other services by the private sector tends to enhance the willingness of government to consider complete private management in many jurisdictions. The factors that influence demand for correctional services are generally external to the control of the contracting agency (that is, public attitudes towards incarceration). Therefore, the private sector is most often assigned a role in the provision of services or bedspace, rather than a generator of demand. Impact of Private Correctional Services Upon Demand Forecasting If the privatisation of correctional services has a long-term future, a partnership- responsibility-accountability role must be required. Currently, government is "pushing down" to private operators the responsibility and accountability, but rarely the partnership role. In contrast, in the health care field, a sense of partnership seems to exist between government and private sector. The overall objective is focused upon achieving a higher quality of community and personal care. In the United States, this objective is enhanced through a Certificate of Need process. Under this approach, a private health care facility cannot receive a licence without a Certificate of Need being prepared by the private company and agreed upon by licensing organisations. The market research necessary to justify the need for additional health care beds, and the approvals process is rigorous. If applied in the corrections area, government could forecast general requirements and request proposals from private sector as to how these needs could be met, both through the construction of bedspace and/or the provision of alternative community- based sanctions. The presumed advantage of the private sector's involvement would be to reduce the time required to complete a facility or develop a community-based program and reduce the need for government to raise capital. This approach cannot be achieved without a partnership between the public and private sectors. Many components of the criminal justice system have a role in assuring a successful partnership. The judiciary can influence the quantity and quality of private services by defining the expectation of incarceration in meting out sentences. For example, it is estimated that more 124
Will Privatisation Impact Forecasting for Correctional Services? than 50 per cent of those persons receiving sentences on a daily basis in the US court system have histories of substance abuse. If the judiciary were to require not only the incarceration (if appropriate), but the rehabilitation of the offender, then the characteristic of incarceration could be dramatically altered. If, on the other hand, the expectation is exclusively punishment, the involvement of the private sector should be closely questioned due to ethical and legal issues. If rehabilitation and a reduction in recidivism are the objective, then the private sector could have a significant role in partnership with government. This principle goes to the core value of efficiency for correctional services. For illustrative purposes, several examples have been selected that define ways in which demand for correctional services and facilities will initially be increased with greater private sector involvement. Ultimately, recidivism should be reduced which manages, if not reduces, demand. n Pre-release services Reduce the remand incarceration through community- based supervision (for example, electronic monitoring). n Court data management Improves information flow, reduces time to trial, reduces remand incarceration. n Probation services Provides community-based supervision and reduces prison population. n Special offender operations Removes special needs inmate groups from general incarceration and provides more intensive programming; probably increases demand initially and "broadens the net" for incarceration. Examples of special offender groups include: • juveniles; • mental health offenders; • substance abusers; • sex offenders; • geriatric inmates; • women; • acute/chronic care inmates. n Return-to-custody Provides an alternative to remand or prison facilities for parole violators; reduces the population in remand centres, but "broadens the net" of incarceration. n Pre-release programs Prepares the inmate for successful reintegration into the community; "broadens the net" of incarceration. n Halfway houses Brings the inmate closer to work and community living experiences; increases incarceration, but at a community-based level. 125
The Issues Corrections n Boot camps/shock incarceration Confronts the inmate with a choice-and- change approach; increases incarceration. Simply shifting the responsibility for these specialty facilities or services to the private sector will not of itself increase demand. More efficiently operated special facilities and a broader supply of this bedspace and programs may ultimately diminish the need for general incarceration. With an unchecked proliferation of special bedspace provided by an aggressive private sector, the supply may increase at a rate faster than classification schemes can articulate. Again, government is as capable of providing these specialty facilities as the private sector. However, there has been a tendency in the United States for government to focus upon the provision of higher custody bedspace and either delay or ignore the provision of specialty incarceration. A well conceived intervention by the private sector in the provision of this bedspace would provide a significant benefit to a balance in the correctional system, even though there may be some "net-widening" as a result. At this time, there is simply not enough experience with private corrections to affirm the impact upon future forecasting. The United States is, by far, the most prolific user of private operators of correctional institutions. Even as the world's largest incarcerator, only 2 per cent of the persons incarcerated in America are currently held in privately-operated facilities. Until this amount increases by at least ten-fold, empirically-based impact models will be unfeasible. A more useful exercise will be to carefully study the partnership opportunities between government and the private sector, and to agree on an appropriate role for the private sector. If this partnership is successful, reductions in remand and prison population due to expanded pre- and post-incarceration programs offered by private suppliers could result. Although this initially broadens the net of incarceration, over a decade, the benefits of rehabilitation-based, rather than incarceration-based, services could ultimately reduce the rate of recidivism and, therefore, the demand for traditional bedspace. Defining a Privatisation Role for the 1990s Rather than spend a great deal of effort attempting to define how a larger private sector role will change forecasting equations, as a correctional community, we should more clearly articulate our expectations for staff and inmates, along with a re- evaluation of the core values impacting the care and custody of prisoners. The issue of who provides the service should be addressed only after a clear definition of the objectives for incarceration have been clearly defined in terms of a continuum of care. After nearly a decade of debate in the United States, private operators of correctional services are being recognised as having a definite role in assisting government in meeting a demand that cannot be afforded otherwise. With less than ten years' experience, it is difficult to say with certainty either that the value for money has increased with privatisation, or that forecasting methods need to be altered. 126
Will Privatisation Impact Forecasting for Correctional Services? What can be said, in general terms, is that the private sector has shown itself to be equally capable of providing quality services and that, with greater cooperation from government correctional systems, the challenge of meeting the tremendous need for corrective services in the 1990s can be better faced. The role for private corrections can be as broadly, or as narrowly, defined as need dictates. However, if the private sector is to be seen as a partner with government focused on the provision of a continuum of care in corrective services, then all types of facilities and services must be seen as opportunities for private involvement. In the United States, the private sector has been criticised for assuming responsibility only for low-risk prisoners. In large part, this is due to the government's reluctance in awarding contracts to the private sector for management of difficult and high-risk prisoners. Again, through a partnership approach, as government defines need, so should the government also establish an objective method for determining who can most cost-effectively and efficiently provide the service. As with the move toward private health care facilities, a determination should be made regarding the service provider, based upon criteria other than tradition and history. During the decade of the 1990s, the need is unlikely to diminish for correctional services of all forms. It is inconceivable that government can, during times of resource scarcity, continue to shoulder the complete responsibility for incarceration and rehabilitation. Private sector's partnership with government should more efficiently improve the quality, as well as the quantity of corrective services. Only after a significant portion of corrective services are provided by the private sector can a true assessment be made of the impact of private corrections on demand forecasting. 127
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