Beryl Benefit Guide Your 2018 - Passionate about your health - GEMS

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Beryl Benefit Guide Your 2018 - Passionate about your health - GEMS
Your 2018
Beryl Benefit Guide
Passionate about your health

                Working towards a healthier you
Beryl Benefit Guide Your 2018 - Passionate about your health - GEMS
This guide shows you the benefits you have access to on the Beryl option.
Keep this guide handy for quick access to your benefit information.

The Beryl option offers members comprehensive in- and out-of-hospital
benefits through a network of healthcare providers, public facilities and   Out-of-hospital                In-hospital                  A network of
                                                                               benefits                      benefits                    healthcare
private hospitals.
                                                                                                                                         providers

Important information to remember about the Beryl option

 01    Always access a healthcare provider who belongs to the GEMS
                                                                            03    If you visit a non-network GP your consultation will be paid
       SB (Sapphire and Beryl) Network. This will prevent you from                from the out-of-network benefit. This benefit allows three visits
       having to pay for treatment or an appointment out of your own              per family per year to a GP who is a non-network GP. GEMS
       pocket. To find a GEMS Network doctor in your area, call the               pays 80% of the Scheme rate for your three non-network
       GEMS Call Centre on 0860 00 4367 or visit the GEMS website at              consultations and you will need to pay a 20% co-payment from
       www.gems.gov.za and click on the GEMS Network logo.                        your own pocket.

02                                                                          04    If you have used up your non-nominated benefit and you consult
       We encourage you to nominate a GP on the Sapphire and Beryl
       Network for you and your beneficiaries. You will get better health         a non-nominated GP, GEMS will not pay your claim.
       outcomes when you consult your nominated GP for all your
       doctor visits.
                                                                            05    All visits to a specialist or allied healthcare provider (such as a
                                                                                  physiotherapist or speech therapist) must be referred by your
                                                                                  nominated GP. Your nominated GP must also phone the GEMS
                                                                                  Call Centre and obtain pre-authorisation before you can visit a
                                                                                  specialist or allied healthcare provider. The Scheme will not cover
                                                                                  the claim if there is no pre-authorisation.
Beryl Benefit Guide Your 2018 - Passionate about your health - GEMS
All you need to know
     about the GEMS Network

The GEMS Network is made up of GPs, specialists, optometrists, dental
providers, renal dialysis providers, document-based care providers and         What do I need to do before seeing my GP, specialist,
pharmacies who have agreed to provide excellent quality healthcare to          dental provider, optometrist, renal dialysis provider,
GEMS members at contracted rates.                                              document-based provider or pharmacist?

You will not be charged any co-payments or additional costs by healthcare
providers that are on the network. A network provider will only charge a       Call GEMS on 0860 00 4367 or visit our website at
co-payment if your benefits are exhausted for the service or benefit you       www.gems.gov.za to find out if your healthcare provider is on
want to access, or if you did not follow certain Scheme rules. For example,    the GEMS Network. If your healthcare provider is not on the
if you did not get pre-authorisation for a hospital admission as required by   GEMS Network, you will get the address and contact number
the Scheme rules, you will have to pay a penalty fee. All GEMS Network         of the closest GEMS Network provider in your area. Always
providers will display a GEMS Network sticker in their practice window or      remember to take your GEMS membership card and ID with you
door, making it easy for you to identify them.                                 when consulting your healthcare provider.

Make sure that your GEMS Network providers are always your first port of
call. They are there to coordinate your healthcare, providing you with the     What if my network doctors ask me to pay costs
best quality healthcare and value for money.                                   from my own pocket?

                                                                               Healthcare providers on the GEMS Network have committed
                                                                               to providing excellent quality care to you at contracted rates
           How do I find a GEMS Network provider?
                                                                               and will not charge you any co-payments or additional costs.
                                                                               If a healthcare provider on the GEMS Network wants you to
           • Visit the GEMS website at www.gems.gov.za and click on            pay upfront or requests you to pay from your pocket, contact
             the GEMS Network logo                                             GEMS immediately on 0860 00 4367. You should report any
           • Call the GEMS Call Centre on 0860 00 4367                         irregularities relating to healthcare providers on the GEMS
                                                                               Network to GEMS.
Beryl Benefit Guide Your 2018 - Passionate about your health - GEMS
All you need to know
about the GEMS Network cont.

  What happens in the event of an emergency?                            Can I visit any optometrist and what are
                                                                        the benefits?
  If you need to see a GP after hours and your GEMS Network
  GP is not available, you can visit the nearest medical facility.      You can visit any optometrist on the GEMS Sapphire and
  In emergency situations, you may use any facility. There is no        Beryl Network. Please refer to the 2018 Benefit Schedule for
  limit or co-payment required for emergency services. To avoid         information about your optical benefits.
  unnecessary out-of-pocket expenses, make sure that this is
  only in the case of emergencies.
                                                                        Can I go directly to a specialist without being
                                                                        referred by my GP?
  Can I visit any dental provider and what are
  the benefits?
                                                                        You must first visit a GP on the GEMS Sapphire and Beryl
                                                                        Network. Your GEMS Network GP will then refer you to a GEMS
  You can only visit a dentist or dental therapist on the GEMS          Network specialist. The GP must call GEMS on 0860 436 777 to
  Sapphire and Beryl Network. GEMS will not pay claims from a           get a pre-authorisation number before you can visit a specialist.
  non-network dental provider. Benefits cover basic dental work as      If you do not follow the correct procedure, you will have to pay
  explained in the benefit schedule. This includes fillings, pain and   the specialist’s account yourself.
  sepsis treatment, infection control and extractions under local
  anaesthetic where clinically needed.
                                                                        What kind of medicine does GEMS pay for?

  What if I need to see a dental provider after hours?                  The Scheme pays for acute, chronic and over-the-counter (OTC)
                                                                        medicine. Acute medicine is prescribed for a temporary illness,
  In an emergency, you are allowed one visit per year                   condition or to relieve symptoms.
  to your nearest dentist or dental therapist if a GEMS
  Network dental provider is not available (for example, after
  hours or for a condition serious enough that you need
  immediate dental attention). This benefit covers emergency
  extractions, pain and sepsis treatment only.
Beryl Benefit Guide Your 2018 - Passionate about your health - GEMS
All you need to know
     about the GEMS Network cont.

Chronic medicines are used over a long term to treat chronic illnesses such as asthma and diabetes. Ask your GEMS Network doctor to complete a Chronic
Medicine Application Form to get your chronic medicine authorised.

Medicine that you can get from the pharmacy without a doctor’s prescription is known as self-medicine or over-the-counter (OTC) medicine. You have a self-
medicine benefit to get medicines for ailments such as a headache, cold or an upset stomach. You can get these medicines from a GEMS Network pharmacy.

          Can I get any medicine from any pharmacy?                                         What should I do when a specialist gives me a
                                                                                            prescription for medicine?
          Only medicine on the approved medicine list (GEMS formulary)
          is covered at 100% of the Single Exit Price (SEP) plus the                        You must first make sure that your GEMS Network GP obtained
          Professional Dispensing Fee (PDF). Going to a non-network                         a specialist referral from the GEMS Call Centre. You can then get
          pharmacy or getting medicine that is not on the GEMS formulary                    the medicines from a GEMS Network pharmacy, provided that
          will attract a co-payment of 30%.                                                 the medicine is listed on the GEMS formulary. The specialist can
                                                                                            access the GEMS formulary at www.gems.gov.za or contact
          You can get acute and OTC medicine from a GEMS Network                            GEMS on 0860 436 777. Alternatively, the specialist may
          dispensing doctor (a doctor who is allowed to supply medicine)                    contact your GEMS Network GP to confirm the GEMS formulary.
          or from a GEMS Network pharmacy. You can get your chronic                         Please remember that your specialist visit must be authorised by
          medicine from the GEMS Courier Pharmacy or from your nearest                      the GEMS Network GP first.
          GEMS Network pharmacy.
Beryl Benefit Guide Your 2018 - Passionate about your health - GEMS
Glossary

Understand this frequently used medical scheme terminology to know your benefits better.

A    ACDL:                                                                        DTP:
     Additional Chronic Disease List. A list of chronic diseases the Scheme       Diagnosis and Treatment Pairs are a list of the 270 PMB conditions in
     covers in addition to the CDL conditions.                                    the Medical Schemes Act linked to the broad treatment definition. A
                                                                                  list of these is available on www.gems.gov.za under the Member tab
B    Benefit option:                                                              on the Prescribed Minimum Benefits page.
     Each of the six GEMS benefit options – Sapphire, Beryl, Ruby,
     Emerald Value, Emerald and Onyx – has a different range of               G   GP:
     healthcare benefits.                                                         General Practitioner. A doctor based in the community who treats
                                                                                  patients with minor or chronic illnesses and refers those with serious
     Benefit schedule:                                                            conditions to a hospital.
     A listing of the benefits provided for by each benefit option.
                                                                              I   ICD-10 code:
C    CDL:                                                                         ICD-10 code stands for International Classification of Diseases and
     Chronic Disease List. A list of the 26 specific chronic diseases             Related Health Problems (10th revision). It is a coding system that
     schemes need to provide a minimum level of cover for, as stated by           translates the written description of medical and health information
     law.                                                                         into standard codes. These codes are used by the Scheme and
                                                                                  healthcare providers to identify your condition.
     CT and MRI scans:
     Specialised and more advanced type of X-rays.                            M   MEL:
     DMP:                                                                         Medicine Exclusion List. A list of medicines that GEMS does not
D    DMP:                                                                         cover.
     Disease Management Programme. Specific care programmes to help
     members manage various chronic diseases and conditions.                      MPL:
                                                                                  Medicine Price List. A reference list we use to work out the prices of
     DSP:                                                                         groups of medicines.
     Designated Service Provider. A healthcare provider the Scheme has
     an agreement with to provide Prescribed Minimum Benefits (PMBs) to
     members at specific prices.
Beryl Benefit Guide Your 2018 - Passionate about your health - GEMS
Glossary cont.                                                                 Stay informed

P   PDF:                                                                     Please keep us updated with your latest contact details to make
    Professional Dispensing Fee. A maximum fee that a pharmacist or          sure that we can keep you informed at all times.
    dispensing doctor may charge for their services, as set out in South
    African law.                                                             Check that we have your current information by sending an email to
                                                                             enquiries@gems.gov.za or signing in and updating your details via
    PMBs:                                                                    Member Online at www.gems.gov.za
    Prescribed Minimum Benefits. Basic benefits that all medical
    schemes in South Africa must cover according to the law.

    Pre-authorisation request (PAR):
    The process of informing GEMS of a planned procedure before
    the event so that we can assess your benefit entitlement.
    Pre-authorisation must be obtained at least 48 hours before the
    event. In emergency cases, authorisation must be obtained within
    one working day after the event. Failing to get authorisation will
    incur a co-payment of R1 000 per admission to hospital.

S   Scheme rate:
    The price agreed to by the Scheme for the payment of healthcare
    services provided by healthcare providers to members of the
    Scheme. 100% Scheme rate means the full amount GEMS has
    agreed to pay for the service.

    SEP:
    Single Exit Price. The one price that a medicine manufacturer or
    importer charges for medicine to all its pharmacies. This price is set
    out in South African law.

T   TTO:
    Treatment Taken Out. The medicine you receive when you are
    discharged from hospital. Usually lasts for 7 days.
Beryl Benefit Guide Your 2018 - Passionate about your health - GEMS
Contact GEMS

               Call:                                                                               Email:
               0860 00 4367                                                                        enquiries@gems.gov.za
                                                                                                   Complaints:
                                                                                                   complaints@gems.gov.za
              Website:                                                                             Compliments:
              www.gems.gov.za                                                                      compliments@gems.gov.za

              Fax:
              0861 00 4367
                                                                                                   Postal address:
                                                                                                   GEMS, Private Bag X782, Cape
                                                                                                   Town, 8000
              Or find us on
              Facebook

                                                                                         The GEMS Member App is available for
                                                                                                free download from:

Disclaimer

This brochure contains a summary of medical benefits and contribution costs offered by GEMS for 2018. Should a dispute arise, the registered Rules of the Scheme will
apply. The registered Rules of the Scheme are available on the GEMS website at www.gems.gov.za, under About Us. You may also contact us directly to request a copy.

                                                                                                                                Working towards a healthier you
BERYL – In-Hospital Benefits
 Prescribed minimum benefits (PMBs) – R1 041 200 per family per annum, subject to PMB legislation • Service provided by DSP • PMBs override all benefit limitations
 Yearly hospital benefit (public hospitals, GEMS-approved private hospitals, registered unattached theatres, day clinics and psychiatric facilities) – Services rendered by DSP • Includes accommodation in a general ward, high care ward and intensive care unit (ICU), theatre
 fees, medicines, materials and hospital equipment (includes bone cement for prostheses), confinements and midwives and neonatal care • Chronic medicine provided by chronic DSP • Subject to yearly hospital limit of R1 041 200 per family per year • TTO limited to 7 days • Co-payment
 of R1 000 per admission if pre-authorisation not obtained
 Alcohol and drug dependencies – Subject to use of DSP
 Allied health services – Includes chiropractors, dieticians, homeopaths, podiatrists, phytotherapists, social workers, orthoptists, acupuncturists, Chinese medicine practitioners and registered counsellors • Subject to referral by network GP • Subject to services being related to admission
 diagnosis • Managed care protocols and processes apply • Yearly limit of R2 075 per beneficiary and R3 122 per family, subject to PMBs • Sub-limit of R1 517 per family for social workers and registered counsellors
 Alternatives to hospitalisation (sub-acute hospitals and private nursing) – Subject to yearly hospital limit and sub-limit of R20 823 per family per year • Includes home nursing • Includes physical rehabilitation for approved conditions • Excludes frail care and recuperative holidays
          – Hospice • Unlimited, subject to PMB legislation
 Blood transfusion – Includes cost of blood, blood equivalents, blood products and transport thereof • Subject to yearly hospital limit and sub-limit of R20 823 per family per year
 Breast reduction – No benefit
 Dental services (conservative, restorative and specialised) – Subject to list of approved services and use of day theatres and DSP hospitals • Only applicable to beneficiaries with severe trauma, impacted third molars or under the age of 6 years • Subject to yearly hospital limit and
 out-of-hospital dentistry limit • Excludes osseo-integrated implants, all implant-related procedures and orthognathic surgery
 Emergency services (casualty department) –
 GP services – Consultations and visits • Subject to yearly hospital limit • Reimbursement according to Scheme-approved tariff, applicable to both caesarian and non-caesarian delivery and childbirth by a GP
 Maternity (hospital, home birth and accredited birthing unit (public hospitals and designated private hospitals)) – Subject to registration on the Maternity Programme • Unlimited, subject to PMB • Includes complications for mother and newborn • Elective caesarian may be
 subjected to second opinion • Includes midwife services • Co-payment of R1 000 per admission if pre-authorisation not obtained
 Medical technologists – Subject to yearly hospital limit and sub-limit of R20 823 per family per year
 Mental health – Accommodation, theatre fees, medicine, hospital equipment, professional fees from general practitioners, Psychiatrists and Psychologists • Subject to pre-authorisation and managed care protocols • Educational and industrial psychologists excluded • Limited to PMBs

 Oncology (chemo and radiotherapy) – In and out of hospital • Includes medicine and materials • Subject to clinical guidelines used in public facilities programme • Subject to yearly hospital limit and sub-limit of R208 236 per family per year • Subject to MPL • Unlimited for PMBs
 • Excludes new chemotherapeutic medicines that have not demonstrated a survival advantage of more than 3 months in advanced and metastatic solid organ malignant tumours unless pre-authorised
 Organ and tissue transplants – Subject to clinical guidelines used in public facilities • Includes materials
 Pathology – Subject to yearly hospital limit
 Physiotherapy – Post-hip, knee and shoulder replacement or revision surgery physiotherapy • 10 post-surgery physiotherapy visits (shared with out-of-hospital visits) up to a limit of R5 021 per beneficiary per event used within 60 days of surgery
 Prostheses – Covers prostheses and surgically implanted internal devices, including all temporary prostheses and all accompanying temporary or permanent devices used to assist with the guidance, alignment and delivery of internal prostheses • Subject to yearly hospital limit and a
 sub-limit of R31 238 per family per year • Unlimited for PMBs once benefit limit is depleted • Scheme may obtain competitive quotes or arrange supply of prostheses • Bone cement paid from in-hospital benefits • Shared sub-limit with out-of-hospital prosthetics and appliances of
 R4 394 for foot orthotics and prosthetics with a sub-limit of R1 255 for orthotic shoes, foot inserts and levelers per beneficiary per year • R500 for crutches per beneficiary per year • R5 500 for wheelchairs per beneficiary per year • R8 000 per hearing aid per beneficiary per year
 • Foot orthotics and prosthetics subject to formulary • Subject to internal and external devices being related to admission diagnosis and procedure • Subject to PMBs
 Radiology (advanced) – Subject to list of approved services
 Radiology (basic) – Subject to yearly hospital limit • Includes 2 x 2D ultrasound scans per pregnancy
 Renal dialysis – In hospital • Includes materials and related pathology tests • Subject to yearly hospital limit and sub-limit of R208 236 per family per year • Unlimited for PMBs • Subject to clinical guidelines used in public facilities programme
 Specialist services – Consultations and visits • Subject to yearly hospital limit • 100% of Scheme Rate for non-network specialist • 130% of Scheme Rate for network specialist • Reimbursement according to Scheme-approved tariff
 Surgical procedures (including maxillo-facial surgery) – Subject to yearly hospital limit • Subject to case management • Maxillo-facial surgery subject to yearly sub-limit of R20 823 per family • Excludes osseo-integrated implants and orthognathic surgery

Key:
  Pre-authorisation is needed                   100% of Scheme rate                   100% of cost, subject to PMB legislation                         Subject to managed care rules                        Limited to PMBs
BERYL – Out-of-Hospital Benefits
 Personal Medical Savings Account (PMSA) – No PMSA
 Allied health services – Includes chiropractors, dieticians, homeopaths, podiatrists, phytotherapists, social workers, registered counsellors and Chinese medicine practitioners • Subject to referral by network GP • Yearly limit of R2 017 per beneficiary and R3 033 per family • Sub-limit
 of R1 517 per family for social workers and registered counsellors
 Audiology, occupational
                 SAPPHIREtherapy and speech therapy – Subject
                                  – In-Hospital       Benefitsto referral by network GP • Included in allied health services benefit limit, unless PMB
 Block benefit (day-to-day benefit) – No block benefit
 SAPPHIRE
 SAPPHIRE         –– In-Hospital
                     In-Hospital
                 Prescribed
 Circumcision – Subject to useminimum
                                        Benefits
                                        Benefits
                              of networkbenefits (PMBs)
                                         GP • Global fee of– R1
                                                             R208
                                                                421237
                                                                    perper family perwhich
                                                                        beneficiary,  annum,  subjectalltorelated
                                                                                           includes         PMB legislation • Service provided
                                                                                                                  costs of post-procedure care by DSPmonth
                                                                                                                                               within • PMBs
                                                                                                                                                           of override
                                                                                                                                                              procedureall•benefit limitationsbenefit only
                                                                                                                                                                            Out-of-hospital
   Contraceptives              Yearlybenefits
                             (oral,          hospital(PMBs)
                                         insertables,         benefit     –– (public
                                                                 injectables                 hospitals,         GEMS-approved                  private        hospitals, registered                     unattached        by theatres,          dayoverride
                                                                                                                                                                                                                                                       clinics andbenefit    psychiatric          facilities) – Includes accommodation in a general ward, high care ward and intensive care unit (ICU), theatre fees, medicines, materials
 Prescribed
  Prescribed       minimum
                   minimum               benefitsequipment
                               and hospital               (PMBs)              R208 and
                                                                              R208
                                                                            (including
                                                                                         237
                                                                                         237bone dermal)
                                                                                                  per
                                                                                                  per family
                                                                                                        family
                                                                                                        cementper
                                                                                                                 – per
                                                                                                                    No benefit,
                                                                                                                            annum, unless
                                                                                                                       forannum,
                                                                                                                              prostheses)
                                                                                                                                         subject
                                                                                                                                         subject    PMB
                                                                                                                                                     to PMB
                                                                                                                                                          PMB legislation
                                                                                                                                                 andtoneonatal     legislation
                                                                                                                                                                         care • Service
                                                                                                                                                                                        •• Service
                                                                                                                                                                                            Service       provided
                                                                                                                                                                                                          provided
                                                                                                                                                                                                       provided        byby DSP
                                                                                                                                                                                                                                DSP
                                                                                                                                                                                                                                DSP     • PMBs
                                                                                                                                                                                                                                     • •Chronic       override all
                                                                                                                                                                                                                                           PMBs medicine           allprovided
                                                                                                                                                                                                                                                                         benefit by   limitations
                                                                                                                                                                                                                                                                                      limitations
                                                                                                                                                                                                                                                                                           chronic DSP • Subject to yearly hospital limit of R208 237 per family per year • TTO limited to 7 days • No limit per maternity confinement
   Dental servicesbenefit
 Yearly                        (conservative                and      restorative   hospitaldentistry
                                                                                                 limit and including               acute      medicine)            – unattached
  Yearly hospital                           (public       hospitals,            GEMS-approved                   private         hospitals,       registered                           to listtheatres,            day
                                                                                                                                                                                                                  day clinics         and      psychiatric
                                                                                                                                                                       Subject                    of•approved            services       and    use        DSP facilities)
                                                                                                                                                                                                                                                  perofadmission                     –– Includes
                                                                                                                                                                                                                                                                                – Examinations             andobtained
                                                                                                                                                                                                                                                                                                                 preventative          treatment         • 2 treatment        events per      beneficiary per        year theatre        – Conditions         with pain and
            hospital benefit   event,        (public
                                            but   subject hospitals,
                                                                 to yearly       GEMS-approved                  private
                                                                                                                 registration   hospitals,
                                                                                                                                     on Scheme’s registered  Maternityunattached
                                                                                                                                                                              Programme         theatres, Co-payment     clinics of R1 and000  psychiatric        facilities)             Includes accommodation
                                                                                                                                                                                                                                                                           if pre-authorisation           not
                                                                                                                                                                                                                                                                                                       accommodation            in
                                                                                                                                                                                                                                                                                                                                in aa general
                                                                                                                                                                                                                                                                                                                                       general ward,ward, high
                                                                                                                                                                                                                                                                                                                                                             high care
                                                                                                                                                                                                                                                                                                                                                                    care ward
                                                                                                                                                                                                                                                                                                                                                                           ward and and intensive
                                                                                                                                                                                                                                                                                                                                                                                          intensive care
                                                                                                                                                                                                                                                                                                                                                                                                       care unitunit (ICU),
                                                                                                                                                                                                                                                                                                                                                                                                                      (ICU), theatre fees,   fees, medicines,
                                                                                                                                                                                                                                                                                                                                                                                                                                                     medicines, materials
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    materials
   sepsis • 2 events
 and                             per beneficiary             per year                               – Fillingsand    • Unlimited          at DSP                       Clinically
                                                                                                                                                                  –provided                indicated           dental       services       including        extraction           and     emergency          roothospital
                                                                                                                                                                                                                                                                                                                   canal procedure,            intra-oral       radiography         • •1 TTO
                                                                                                                                                                                                                                                                                                                                                                                          eventlimited
                                                                                                                                                                                                                                                                                                                                                                                                  per beneficiary         per    year                 – Emergency          non-
  and hospital
         hospital equipment
                     equipment Alcohol
                                           (including
                                           (including
                                                and    drug
                                                             bone
                                                             bone      cement
                                                                       cement
                                                                  dependencies
                                                                                       for
                                                                                       for   prostheses)
                                                                                              prostheses)
                                                                                                – provided
                                                                                                   Subject        and
                                                                                                                 tothat
                                                                                                                     PMBs,
                                                                                                                           neonatal
                                                                                                                           neonatal       care
                                                                                                                                          care    •• Service
                                                                                                                                  pre-authorisation,  Service       provided
                                                                                                                                                                 managed
                                                                                                                                                                                     by
                                                                                                                                                                                     by     DSP
                                                                                                                                                                                            DSP
                                                                                                                                                                                    careX-ray
                                                                                                                                                                                                     •• Chronic
                                                                                                                                                                                              protocols  Chronic
                                                                                                                                                                                                               and
                                                                                                                                                                                                                        medicine
                                                                                                                                                                                                                        medicine
                                                                                                                                                                                                                       theadmission
                                                                                                                                                                                                                              use of
                                                                                                                                                                                                                                        provided
                                                                                                                                                                                                                                        provided       by
                                                                                                                                                                                                                                                       by   chronic
                                                                                                                                                                                                                                                            chronic       DSP
                                                                                                                                                                                                                                                                          DSP     •• Subject
                                                                                                                                                                                                                                                                                     Subject       to
                                                                                                                                                                                                                                                                                                   to  yearly
                                                                                                                                                                                                                                                                                                       yearly    hospital    limit
                                                                                                                                                                                                                                                                                                                             limit   of
                                                                                                                                                                                                                                                                                                                                     of  R208
                                                                                                                                                                                                                                                                                                                                         R208     237
                                                                                                                                                                                                                                                                                                                                                  237     per
                                                                                                                                                                                                                                                                                                                                                          per  family
                                                                                                                                                                                                                                                                                                                                                               family    per
                                                                                                                                                                                                                                                                                                                                                                         per    year
                                                                                                                                                                                                                                                                                                                                                                                year   •  TTO  limited    to
                                                                                                                                                                                                                                                                                                                                                                                                          to  77 days
                                                                                                                                                                                                                                                                                                                                                                                                                 days      •• No
                                                                                                                                                                                                                                                                                                                                                                                                                               No   limit
                                                                                                                                                                                                                                                                                                                                                                                                                                    limit   per
                                                                                                                                                                                                                                                                                                                                                                                                                                             per  maternity
                                                                                                                                                                                                                                                                                                                                                                                                                                                  maternity     confinement
                                                                                                                                                                                                                                                                                                                                                                                                                                                                confinement
   DSP visit
 event,    but •subject
                   Limited     to  toyearly
                                        1 event       per
                                                hospital     beneficiary
                                                               limit    and         per year,
                                                                                 registration         on   Scheme’s         panoramic
                                                                                                                               Maternity     X-rays
                                                                                                                                              Programme   are limited
                                                                                                                                                                   •         to one
                                                                                                                                                                       Co-payment                of   every
                                                                                                                                                                                                     R1    000   three
                                                                                                                                                                                                                    per   years      pera beneficiary
                                                                                                                                                                                                                                           DSP
                                                                                                                                                                                                                                            if               • 4 bitewing
                                                                                                                                                                                                                                               pre-authorisation             not    X-rays per beneficiary per year • Fluoride treatment excluded for beneficiaries older than 16 years – Dentures and specialised
                                                                                                                                                                                                                                                                                   obtained
  event, but subject to yearly hospital limit and registration on Scheme’s Maternity Programme • Co-payment of R1 000 per admission if pre-authorisation not obtained
   dentistry • Limit of             R3 434
                               Allied       health per services
                                                         beneficiary            per year chiropractors, dieticians, homeopaths, podiatrists, phytotherapists, social workers, orthoptists, acupuncturists and Chinese medicine practitioners • Limited to PMBs • Subject to referral by network GP and services being related to admission diagnosis
                                                                            – Includes
 Alcohol
  Alcohol    and      drug
                      drug dependencies
             andassistance       dependencies                 – Subject          to
                                                                                 to PMBs,          pre-authorisation,              managed         care      protocols
                                                                                                                                                             protocols and           the
                                                                                                                                                                                     the use         of
                                                                                                                                                                                                      of aa legislation
                                                                                                                                                                                                             DSP
   Emergency                                 (road and–air)       Subject– Subject    PMBs, to use pre-authorisation,
                                                                                                       of emergency services       managed     DSP care • Unlimited,         and
                                                                                                                                                                              subject        use
                                                                                                                                                                                              to PMB         DSP
 Allied
  Allied   health
           health       services
                        services          –– Includes        chiropractors,             dieticians,        homeopaths,             podiatrists,      phytotherapists,               social       workers,        orthoptists,       acupuncturists and             Chinese         medicine        practitioners      •• Limited      to PMBs      •• Subject     to
                                                                                                                                                                                                                                                                                                                                                                  to referral      by
                                                                                                                                                                                                                                                                                                                                                                                   by network    GP    and
                                                                                                                                                                                                                                                                                                                                                                                                       and services         being     related to  to admission      diagnosis
   General Practitioner                 (GP) services
                               Alternatives   Includes             – Consultations
                                                              chiropractors,
                                                        to hospitalisation              dieticians,
                                                                                             (sub-acute    homeopaths,
                                                                                                  and approved    hospitals        podiatrists,
                                                                                                                            minor and procedures     phytotherapists,
                                                                                                                                            private at    nursing)
                                                                                                                                                               network–GP           social
                                                                                                                                                                                     • Unlimited
                                                                                                                                                                                Subject          workers,
                                                                                                                                                                                                to yearly        orthoptists,
                                                                                                                                                                                                             • hospital
                                                                                                                                                                                                                Reimbursement  limitacupuncturists
                                                                                                                                                                                                                                       andatsub-limit
                                                                                                                                                                                                                                                200% ofof    and   Chinese
                                                                                                                                                                                                                                                               Scheme
                                                                                                                                                                                                                                                                R20       823Rate   medicine
                                                                                                                                                                                                                                                                                  per   for        practitioners
                                                                                                                                                                                                                                                                                              diagnostic
                                                                                                                                                                                                                                                                                         family    per   yearprocedures  Limited
                                                                                                                                                                                                                                                                                                                • Excludes       frailtocare
                                                                                                                                                                                                                                                                                                                                performedPMBs          Subjecthome
                                                                                                                                                                                                                                                                                                                                               •inIncludes
                                                                                                                                                                                                                                                                                                                                                     doctors’         referral
                                                                                                                                                                                                                                                                                                                                                                  rooms     instead
                                                                                                                                                                                                                                                                                                                                                                         nursing       network   GP
                                                                                                                                                                                                                                                                                                                                                                                        of in hospital
                                                                                                                                                                                                                                                                                                                                                                                                  – Hospice  services
                                                                                                                                                                                                                                                                                                                                                                                                                   • –100%  being of related
                                                                                                                                                                                                                                                                                                                                                                                                                          Emergency    cost, medical admission
                                                                                                                                                                                                                                                                                                                                                                                                                                               subject        PMBdiagnosis
                                                                                                                                                                                                                                                                                                                                                                                                                                                          toconditions      and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                     legislation
   involuntary use of non-network GP for PMBs • Unlimited, subject to PMB legislation – Voluntary use of non-network GP • Any out-of-hospital visit to non-network GP • 80% of Scheme Rate (20% member co-payment) • Limited to 3 visits per family per year and R1 030 per
 Alternatives          to      Blood        transfusion            –   Includes         cost     of  blood,      blood      equivalents,        blood      products         and     transport          thereof
   event
  Alternatives         to hospitalisation
                            hospitalisation (sub-acute    (sub-acute hospitals     hospitals and     and private
                                                                                                             private nursing)nursing) –– Subject
                                                                                                                                               Subject to     to yearly
                                                                                                                                                                  yearly hospital
                                                                                                                                                                              hospital limit   limit andand sub-limit
                                                                                                                                                                                                               sub-limit of     of R20
                                                                                                                                                                                                                                    R20 823823 per per family
                                                                                                                                                                                                                                                         family perper year year •• Excludes
                                                                                                                                                                                                                                                                                        Excludes frailfrail care
                                                                                                                                                                                                                                                                                                             care •• Includes
                                                                                                                                                                                                                                                                                                                       Includes home home nursing
                                                                                                                                                                                                                                                                                                                                              nursing                   –– Hospice
                                                                                                                                                                                                                                                                                                                                                                           Hospice •• 100%  100% of   of cost,
                                                                                                                                                                                                                                                                                                                                                                                                         cost, subject
                                                                                                                                                                                                                                                                                                                                                                                                                 subject to    to PMB
                                                                                                                                                                                                                                                                                                                                                                                                                                   PMB legislation
                                                                                                                                                                                                                                                                                                                                                                                                                                            legislation
   GP network
 Blood     transfusionextender Breast
                                   –          reduction
                                          benefit
                                       Includes         – Noof–benefit
                                                      cost           No benefit
                                                                    blood,       blood      equivalents,          blood      products       and    transport        thereof
  Blood transfusion – Includes cost of blood, blood equivalents, blood products and transport thereof
   HIV infection, AIDS
 Breast                        Dentaland services
                                              related illness              – Pre-exposure
                                                               (conservative,                restorativeprohylaxisand included
                                                                                                                           specialised)          – Only
                                                                                                                                          for high      riskapplicable
                                                                                                                                                               beneficiaries             • Subject to with
                                                                                                                                                                                 to beneficiaries               the Scheme’s
                                                                                                                                                                                                                        severe trauma,  managed         care protocols
                                                                                                                                                                                                                                                 impacted       third molars      andorregistration
                                                                                                                                                                                                                                                                                            under the age  on theof 6HIV   Disease
                                                                                                                                                                                                                                                                                                                        years           Management
                                                                                                                                                                                                                                                                                                                                 • Subject      to yearlyProgramme
                                                                                                                                                                                                                                                                                                                                                              hospital limit and out-of-hospital dentistry limit • Excludes osseo-integrated implants, all implant
  Breast reduction
            reductionrelated    –– No
                                    No benefit
                                           benefit
   Infertility – Subject            to useprocedures,
                                                 of DSP orthognathic surgery and specialised dentistry • Subject to list of approved services and use of day theatres and DSP hospitals
 Dental
  Dental services
            services (conservative,
                             (conservative,               restorative
                                                           restorative             and
                                                                                   and specialised)
                                                                                           specialised) –––Only       Only applicable
                                                                                                                                applicable to    to beneficiaries
                                                                                                                                                     beneficiaries with      with severe
                                                                                                                                                                                      severe trauma,trauma, impacted
                                                                                                                                                                                                                   impacted third   third molars
                                                                                                                                                                                                                                            molars or   or under
                                                                                                                                                                                                                                                            under the  the age age ofof 66 years
                                                                                                                                                                                                                                                                                             years •• Subject
                                                                                                                                                                                                                                                                                                         Subject to to yearly
                                                                                                                                                                                                                                                                                                                         yearly hospital
                                                                                                                                                                                                                                                                                                                                   hospital limit
                                                                                                                                                                                                                                                                                                                                               limit and
                                                                                                                                                                                                                                                                                                                                                       and out-of-hospital
                                                                                                                                                                                                                                                                                                                                                             out-of-hospital dentistry
                                                                                                                                                                                                                                                                                                                                                                                    dentistry limit
                                                                                                                                                                                                                                                                                                                                                                                                limit •• Excludes
                                                                                                                                                                                                                                                                                                                                                                                                           Excludes osseo-integrated
                                                                                                                                                                                                                                                                                                                                                                                                                          osseo-integrated implants, implants, all all implant
                                                                                                                                                                                                                                                                                                                                                                                                                                                                       implant
   Maternity (ante- Emergency
 related                       and post-natal         servicescare)(casualty
                                                                          – 100% ofdepartment) Scheme Rate paid                from risk,list if registered        on Maternityand          Programme             • Subject to:         referral hospitals
                                                                                                                                                                                                                                                    from DSP/network GP, Maternity Programme protocols, Managed Care Protocols and processes and PMBs                                                                                  OR 100% of Scheme Rate paid
  related procedures,
            procedures, orthognathic
                                   orthognathic surgery   surgery and     and specialised
                                                                                   specialised dentistry
                                                                                                      dentistry •• Subject  Subject to  to list ofof approved
                                                                                                                                                       approved servicesservices and use          use of of day
                                                                                                                                                                                                              day theatres
                                                                                                                                                                                                                     theatres and   and DSPDSP hospitals
   from maternity-related               out-of-hospital
                               GP services                        benefits specified
                                                       – Consultations                and visits   in Annexure
                                                                                                       • SubjectCto(Beryl)     yearlyofhospital
                                                                                                                                           the GEMS    limitRules,      if not registered
                                                                                                                                                               • Reimbursement                         on Maternity
                                                                                                                                                                                                  according                  Programme • Subject
                                                                                                                                                                                                                     to Scheme-approved                 tariff to
                                                                                                                                                                                                                                                               filePMBsfor maternity •confinement,
                                                                                                                                                                                                                                                                                                (Kindly contact      GEMS totoobtain
                                                                                                                                                                                                                                                                                                                  applicable           both more
                                                                                                                                                                                                                                                                                                                                              caesariandetailand
                                                                                                                                                                                                                                                                                                                                                               on the    consultationsdelivery
                                                                                                                                                                                                                                                                                                                                                                    non-caesarian           and benefits that may be funded under the GEMS Maternity
 Emergency
   Programme) services
  Emergency          services (casualty (casualty department)
                                                          department) ––
 GP    services                Maternity           (hospital,          home          birth     and     accredited            birthing       unit    (public       hospitals           and        designated            private       hospitals))         –  Subject        to   registration      on   the   Maternity     Programme          •  Elective     caesarian      may     be  subject    to second opinion • Hospitalisation in designated private hospitals for
   Medical
  GP          and––surgical
       services           Consultations
                          Consultations  appliances and        and••prostheses
                                                            visits
                                                    and complications
                                                            visits         Subject
                                                                           Subjectforto         – Includes
                                                                                               yearly
                                                                                          tonewborns
                                                                                               yearly    hospital
                                                                                                         hospital       limit aids,
                                                                                                                  hearing        • Reimbursement
                                                                                                                                         mobility scooters,     according          to
                                                                                                                                                                                   to Scheme-approved
                                                                                                                                                                        wheelchairs,             oxygen cylinders,        tariffnebulisers,
                                                                                                                                                                                                                                   file  for
                                                                                                                                                                                                                                         for maternity
                                                                                                                                                                                                                                                  glucometers,confinement,
                                                                                                                                                                                                                                                                         colostomy    applicable       to
                                                                                                                                                                                                                                                                                                       to both
                                                                                                                                                                                                                                                                                           kits, diabetic         caesarian
                                                                                                                                                                                                                                                                                                               equipment,
                                                                                                                                                                                                                                                                                                                  caesarianfoot   and   non-caesarian
                                                                                                                                                                                                                                                                                                                                  andorthotics                 delivery
                                                                                                                                                                                                                                                                                                                                                     and external      prostheses • In and out of hospital • Subject to prescription by a network
                               post-discharge                                                                 limitedlimit  to 6• weeks
                                                                                                                                    Reimbursement
                                                                                                                                              • Includesaccordingmidwife services        Scheme-approved
                                                                                                                                                                                                  • Co-paymenttariff         of R1 file000     maternity
                                                                                                                                                                                                                                               per admission  confinement,            applicable
                                                                                                                                                                                                                                                                       if pre-authorisation            not both
                                                                                                                                                                                                                                                                                                             obtained                   non-caesarian          delivery
   GP • Subject
 Maternity             to yearlyhome
                 (hospital,              hospital      limit andaccredited
                                                   birth                 sub-limit ofbirthing   R10 412unit     per(public
                                                                                                                       family per        year • Shared            sub-limit with              in-hospital         prosthetics         of R4 to 394     for foot on orthotics        and prosthetics           with•aElective
                                                                                                                                                                                                                                                                                                                        sub-limit     of R1 255        forbeorthotic   shoes,      foot inserts and      levelers per beneficiary               per year • Foot        orthotics
  Maternity      (hospital,
   and prosthetics             Medical
                            subject    home        birth and
                                                technologists
                                           to formulary      and      accredited
                                                                 • R500      – Includes
                                                                                 for crutchesbirthing  perunit
                                                                                                 materials           (publicper
                                                                                                                  • Limited
                                                                                                              beneficiary
                                                                                                                                    hospitals
                                                                                                                                    hospitals
                                                                                                                                   to   PMBs
                                                                                                                                         year ••R5
                                                                                                                                                     and
                                                                                                                                                     and
                                                                                                                                                     Subject
                                                                                                                                                          500
                                                                                                                                                              designated
                                                                                                                                                              designated
                                                                                                                                                                    to event
                                                                                                                                                                  for    wheelchairs
                                                                                                                                                                                     private
                                                                                                                                                                                     private
                                                                                                                                                                                    pre-authorisation
                                                                                                                                                                                                      hospitals))
                                                                                                                                                                                                 perhospitals))
                                                                                                                                                                                                        beneficiary
                                                                                                                                                                                                                           –– Subject
                                                                                                                                                                                                                               Subject
                                                                                                                                                                                                                             per   year •toR8
                                                                                                                                                                                                                                                registration
                                                                                                                                                                                                                                                registration      on the
                                                                                                                                                                                                                                                    000 per hearing       the Maternity
                                                                                                                                                                                                                                                                                 Maternity       Programme
                                                                                                                                                                                                                                                                                                 Programme
                                                                                                                                                                                                                                                                                 aid per beneficiary           per•year
                                                                                                                                                                                                                                                                                                                      Elective     caesarian
                                                                                                                                                                                                                                                                                                                                   caesarian
                                                                                                                                                                                                                                                                                                                           • Bilateral
                                                                                                                                                                                                                                                                                                                                                  may
                                                                                                                                                                                                                                                                                                                                                  mayaids
                                                                                                                                                                                                                                                                                                                                            hearing       be subject
                                                                                                                                                                                                                                                                                                                                                               subject
                                                                                                                                                                                                                                                                                                                                                                every 36
                                                                                                                                                                                                                                                                                                                                                                          to  second
                                                                                                                                                                                                                                                                                                                                                                               second •opinion
                                                                                                                                                                                                                                                                                                                                                                          to months       opinion
                                                                                                                                                                                                                                                                                                                                                                                            Subject
                                                                                                                                                                                                                                                                                                                                                                                                    •• Hospitalisation
                                                                                                                                                                                                                                                                                                                                                                                                       Hospitalisation
                                                                                                                                                                                                                                                                                                                                                                                                        to PMBs
                                                                                                                                                                                                                                                                                                                                                                                                                                in
                                                                                                                                                                                                                                                                                                                                                                                                                                in designated
                                                                                                                                                                                                                                                                                                                                                                                                                                    designated privateprivate hospitals
                                                                                                                                                                                                                                                                                                                                                                                                                                                                hospitals forfor
 post-discharge
  post-discharge complications
                          complications for         for newborns
                                                          newborns limited     limited to   to 66 weeks
                                                                                                    weeks •• Includes
                                                                                                                   Includes midwifemidwife services
                                                                                                                                                 services •• Co-payment
                                                                                                                                                                    Co-payment of            of R1R1 000000 per per admission
                                                                                                                                                                                                                       admission ifif pre-authorisation
                                                                                                                                                                                                                                            pre-authorisation not         not obtained
                                                                                                                                                                                                                                                                                 obtained
   Mental health (Consultations,
                               Mental– health             assessments,                 treatment           and/or        counselling           by GP,        Psychiatrist            and Psychologist)                   – Subject
                                               Includes– materials
                                                               Accommodation,                   theatre      fees,• medicine,                                                                                                             to use of      network GPand          andPsychologists
                                                                                                                                                                                                                                                                                      specialist network          • Subject       to yearly hospital     andlimit   and combined          with out-of-hospital
                                                                                                                                                                                                                                                                                                                                                                                                  • Educational sub-limit               of R9psychologists
                                                                                                                                                                                                                                                                                                                                                                                                                                                 460 per family        per year,• Limited to PMBs
 Medical
  Medical     technologists
              technologists                                                       •• Limited        to
                                                                                                    to PMBs        • Subject         to hospital
                                                                                                                                         event        equipment,
                                                                                                                                         event pre-authorisation
                                                                                                                                                                           professional             fees of General             Practitioners,        Psychiatrists                                        • Subject     to pre-authorisation                  managed       care protocols                              and industrial                            excluded
   unless PMB       • Limited to–1Includes      individualmaterials
                                                                  psychologist        Limited
                                                                                           consultation PMBsand         Subject
                                                                                                                         1 grouptopsychologist     pre-authorisation
                                                                                                                                                              consultation per day • Educational and industrial psychologists excluded • All limits are subject to PMBs
 Mental
   Optical health
  Mental     health
             services     –– Accommodation,
                                (eye examinations,            theatre        fees,
                                                                        frames,        medicine,
                                                                                         lenses, contact hospital       equipment,          professional     or fees
                                                                                                                                                                 fees of   of General           Practitioners,          Psychiatrists         and Psychologists               •• Subject      to
                                                                                                                                                                                                                                                                                              to pre-authorisation          andof managed      • 1care     protocols    •• Educational       and
                                                                                                                                                                                                                                                                                                                                                                                             and industrial       psychologists          excluded
                                                                                                                                                                                                                                                                                                                                                                                                                                               and a ••pair
                                                                                                                                                                                                                                                                                                                                                                                                                                                          Limited    to  PMBs
                              Accommodation,
                               Oncology            (chemo     theatre
                                                                    and      fees,     medicine,
                                                                              radiotherapy)               – In andlenses
                                                                                                         hospital           out of(permanent
                                                                                                                        equipment,          professional
                                                                                                                                       hospital      • Includes  disposable)   General
                                                                                                                                                                           medicine         and
                                                                                                                                                                                              and    acute
                                                                                                                                                                                                Practitioners,
                                                                                                                                                                                                       materials medicine)
                                                                                                                                                                                                                        Psychiatrists
                                                                                                                                                                                                                         • Subject   – Subject
                                                                                                                                                                                                                                          to and     Psychologists
                                                                                                                                                                                                                                                     to use
                                                                                                                                                                                                                                               clinical        of optometry
                                                                                                                                                                                                                                                            guidelines           Subject
                                                                                                                                                                                                                                                                                used   network
                                                                                                                                                                                                                                                                                         in publicpre-authorisation
                                                                                                                                                                                                                                                                                                     and    approved
                                                                                                                                                                                                                                                                                                        facilities          and
                                                                                                                                                                                                                                                                                                                     andlistMPL     managed
                                                                                                                                                                                                                                                                                                                                   frames
                                                                                                                                                                                                                                                                                                                                     • Excludes   care
                                                                                                                                                                                                                                                                                                                                                     eyenewprotocols
                                                                                                                                                                                                                                                                                                                                                            examination    Educational
                                                                                                                                                                                                                                                                                                                                                                              per beneficiary
                                                                                                                                                                                                                                                                                                                                                               chemotherapeutic                    industrial
                                                                                                                                                                                                                                                                                                                                                                                           medicinesper benefit   psychologists
                                                                                                                                                                                                                                                                                                                                                                                                          that have  yearnot             excluded
                                                                                                                                                                                                                                                                                                                                                                                                                              • 1demonstrated
                                                                                                                                                                                                                                                                                                                                                                                                                                    frame               aLimited     toadvantage
                                                                                                                                                                                                                                                                                                                                                                                                                                                              of either
                                                                                                                                                                                                                                                                                                                                                                                                                                                            survival     PMBs
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          single of more than
   vision or bifocal lenses    3 months  OR 4inboxes  advanced of disposable
                                                                         and metastatic  contactsolid  lenses organOR malignant
                                                                                                                           1 set of permanent
                                                                                                                                           tumours unless    contactpre-authorised
                                                                                                                                                                          lenses • Limited to R1 371 per beneficiary every second year • Acute medicine prescribed by network GP and subject to formulary • Benefits not pro-rated • Post-cataract surgery, optical
 Oncology
   PMB benefit(chemo
  Oncology           limited to
                 (chemo             and
                                    and theradiotherapy)
                                               cost of a bifocal––lens
                                             radiotherapy)                    In
                                                                              In and not out
                                                                                    and     moreof ofthan     R1 061
                                                                                                       hospital               for both medicine
                                                                                                                       •• Includes         lens    and frame,and       with a sub-limit
                                                                                                                                                                    materials          •• Subject    of R210to      for theguidelines
                                                                                                                                                                                                            to clinical          frame • Either usedspectacles
                                                                                                                                                                                                                                                         in
                                                                                                                                                                                                                                                          in public         or contactand
                                                                                                                                                                                                                                                                           facilities        lenses
                                                                                                                                                                                                                                                                                                 MPLwill
                                                                                                                                                                                                                                                                                                 MPL          be fundednew
                                                                                                                                                                                                                                                                                                         •• Excludes         in anchemotherapeutic
                                                                                                                                                                                                                                                                                                                                      optical appliance cycle,  medicinesnot both that•have
                                                                                                                                                                                                                                                                                                                                                                                  that   Includes
                                                                                                                                                                                                                                                                                                                                                                                               not tinted
                                                                                                                                                                                                                                                                                                                                                                                               not             lenses upaa tosurvival
                                                                                                                                                                                                                                                                                                                                                                                                     demonstrated                  35% tint       for albinism
                                                                                                                                                                                                                                                                                                                                                                                                                                              advantage       of  and proven
                                                                                                                                                                                                                                                                                                                                                                                                                                                              of more     than
 33photophobia,        subject Organ  toand  and     tissue transplants
                                           pre-authorisation                               –outSubject  hospital
                                                                                                            totint          Includes
                                                                                                                 pre-authorisation         medicine
                                                                                                                                              andlenses      and guidelines
                                                                                                                                                      clinical      materials               Subject
                                                                                                                                                                                         used     in public      clinical
                                                                                                                                                                                                                   facilitiesguidelines
                                                                                                                                                                                                                                  • Subjectused   to PMBs     public
                                                                                                                                                                                                                                                                • Includes facilities      and
                                                                                                                                                                                                                                                                                    materials                Excludes      new      chemotherapeutic            medicines               have         demonstrated                survival     advantage           more    than
     months
     months in in advanced
                    advanced            and     metastatic
                                                metastatic solid    solid• organ
                                                                               Excludes
                                                                              organ             variabletumours
                                                                                          malignant
                                                                                          malignant         tumours  andunlessphotochromic
                                                                                                                             unless     pre-authorised
                                                                                                                                        pre-authorised
   Orthopedictissue
 Organ               Disease   PathologyManagement  – SubjectProgrammeto yearly              – Negotiated
                                                                                        hospital      limit rate             • Subject to managed                  care protocols               and processes
  Organ and and tissue transplants
                                 transplants –– Subject     Subject to      to pre-authorisation
                                                                                 pre-authorisation and          and clinical
                                                                                                                        clinical guidelines
                                                                                                                                    guidelines used    used in  in public
                                                                                                                                                                     public facilities
                                                                                                                                                                                 facilities •• SubjectSubject to    to PMBs
                                                                                                                                                                                                                         PMBs •• Includes
                                                                                                                                                                                                                                       Includes materials
                                                                                                                                                                                                                                                     materials
   Pathology
 Pathology       –    Subject
                 –– Subject    Physiotherapy
                                      to
                                      to  referral
                                           yearly      by   –
                                                            network
                                                      hospital   Post-hip,
                                                                     limit   practitioner
                                                                                    knee       andand    list
                                                                                                      shoulder of  approved
                                                                                                                         replacementtests    •  Tests
                                                                                                                                                or        requested
                                                                                                                                                     revision               by
                                                                                                                                                                      surgery      specialist
                                                                                                                                                                                      physiotherapy   are   covered •  10 subject      to the list
                                                                                                                                                                                                                             post-surgery              of approved visits
                                                                                                                                                                                                                                                   physiotherapy            services,
                                                                                                                                                                                                                                                                                    (sharedif referred     by DSP Practitioner
                                                                                                                                                                                                                                                                                                  with out-of-hospital          visits)and
                                                                                                                                                                                                                                                                                                                                         up the
                                                                                                                                                                                                                                                                                                                                              to avisit
                                                                                                                                                                                                                                                                                                                                                     limitisofpre-authorised        • Unlimitedper
                                                                                                                                                                                                                                                                                                                                                                R5 021 per beneficiary               • Pre-authorisation
                                                                                                                                                                                                                                                                                                                                                                                                        event used withinrequired    60 days for      certain examinations
                                                                                                                                                                                                                                                                                                                                                                                                                                                   of surgery
  Pathology           Subject         to   yearly
   as per the Managed Care Radiology Request Form     hospital       limit
 Physiotherapy                 Prostheses             –  Covers        prostheses            and     surgically       implanted         internal     devices,        including        all    temporary          prostheses          and   all   accompanying             temporary          or permanent        devices     used     to assist    with    the  guidance,       alignment     and   delivery     of internal      prostheses        •  Subject    to the yearly hospital limit and
  Physiotherapy –– aPost-hip,  Post-hip,
                               Subject
                                   sub-limit   toknee
                                                  knee
                                                   referral
                                                   of R23
                                                            and
                                                             and  byshoulder
                                                                 790 shoulder
                                                                       network
                                                                          per family
                                                                                        replacement
                                                                                         replacement
                                                                                       practitioner
                                                                                             per year •• Included
                                                                                                                 or
                                                                                                                  or revision
                                                                                                                Bone  revision         surgery
                                                                                                                                       surgery
                                                                                                                                in allied
                                                                                                                           cement       paidhealth
                                                                                                                                               from
                                                                                                                                                     physiotherapy
                                                                                                                                                     physiotherapy
                                                                                                                                                         services benefit
                                                                                                                                                         in-hospital
                                                                                                                                                                                  •• 10
                                                                                                                                                                            benefits 10
                                                                                                                                                                                      limit  post-surgery
                                                                                                                                                                                             post-surgery
                                                                                                                                                                                              • unless
                                                                                                                                                                                                 SharedPMB
                                                                                                                                                                                                                     physiotherapy
                                                                                                                                                                                                                     physiotherapy
                                                                                                                                                                                                               sub-limits                 –visits
                                                                                                                                                                                                                                             visits   (shared
                                                                                                                                                                                                                                                      (shared
                                                                                                                                                                                                                                               Post-hip,
                                                                                                                                                                                                                                  with out-of-hospital        kneewith
                                                                                                                                                                                                                                                                  withand
                                                                                                                                                                                                                                                                prosthetics
                                                                                                                                                                                                                                                                            out-of-hospital
                                                                                                                                                                                                                                                                             out-of-hospital
                                                                                                                                                                                                                                                                                  shoulder           visits)
                                                                                                                                                                                                                                                                                                     visits) up
                                                                                                                                                                                                                                                                                                  replacement
                                                                                                                                                                                                                                                                                     and appliances           upR4
                                                                                                                                                                                                                                                                                                              of
                                                                                                                                                                                                                                                                                                                  to
                                                                                                                                                                                                                                                                                                                  to aa394
                                                                                                                                                                                                                                                                                                                       orlimit
                                                                                                                                                                                                                                                                                                                         limit   of R5
                                                                                                                                                                                                                                                                                                                              foroffoot
                                                                                                                                                                                                                                                                                                                           revision       021
                                                                                                                                                                                                                                                                                                                                          021 perper beneficiary
                                                                                                                                                                                                                                                                                                                                     R5 physiotherapy
                                                                                                                                                                                                                                                                                                                                          orthotics              • 10per
                                                                                                                                                                                                                                                                                                                                                        beneficiary
                                                                                                                                                                                                                                                                                                                                                        and prosthetics per   event
                                                                                                                                                                                                                                                                                                                                                                              event    usedphysiotherapy
                                                                                                                                                                                                                                                                                                                                                                                with aused
                                                                                                                                                                                                                                                                                                                                                                         post-surgery         within
                                                                                                                                                                                                                                                                                                                                                                                              withinof60
                                                                                                                                                                                                                                                                                                                                                                                         sub-limit      60R1days
                                                                                                                                                                                                                                                                                                                                                                                                             days
                                                                                                                                                                                                                                                                                                                                                                                                               255
                                                                                                                                                                                                                                                                                                                                                                                                                     of
                                                                                                                                                                                                                                                                                                                                                                                                                     offorsurgery
                                                                                                                                                                                                                                                                                                                                                                                                                  visits  surgery
                                                                                                                                                                                                                                                                                                                                                                                                                            (shared
                                                                                                                                                                                                                                                                                                                                                                                                                             orthotic with
                                                                                                                                                                                                                                                                                                                                                                                                                                         shoes, in-hospital    visits)
                                                                                                                                                                                                                                                                                                                                                                                                                                                    foot inserts    anduplevelers
                                                                                                                                                                                                                                                                                                                                                                                                                                                                             to a per beneficiary
 Prostheses
   limit of R5 021
  Prostheses        –– Covers
                           perper
                         Covers    beneficiary
                                       year.    Footper
                                       prostheses
                                       prostheses          andevent
                                                        orthotics
                                                           and            used
                                                                   surgically        within
                                                                                      implanted
                                                                           and prosthetics
                                                                   surgically         implanted 60 dayssubjectof surgery
                                                                                                        internal
                                                                                                        internal    todevices,
                                                                                                                         formulary
                                                                                                                       devices,       including
                                                                                                                                          • R500all
                                                                                                                                      including      allfortemporary
                                                                                                                                                              crutches prostheses
                                                                                                                                                           temporary          per beneficiary
                                                                                                                                                                              prostheses            and
                                                                                                                                                                                                     and perall
                                                                                                                                                                                                             all accompanying
                                                                                                                                                                                                                   year • R5 500temporary
                                                                                                                                                                                                                  accompanying              for wheelchairs
                                                                                                                                                                                                                                          temporary         or
                                                                                                                                                                                                                                                            or permanent
                                                                                                                                                                                                                                                                    per beneficiary
                                                                                                                                                                                                                                                               permanent            devices
                                                                                                                                                                                                                                                                                    devicesper   used
                                                                                                                                                                                                                                                                                                 used yearto
                                                                                                                                                                                                                                                                                                          to assist
                                                                                                                                                                                                                                                                                                             •assist
                                                                                                                                                                                                                                                                                                                R4 500 with
                                                                                                                                                                                                                                                                                                                       withperthe   guidance,
                                                                                                                                                                                                                                                                                                                              thehearing
                                                                                                                                                                                                                                                                                                                                    guidance,  aidalignment        and
                                                                                                                                                                                                                                                                                                                                                                   and delivery
                                                                                                                                                                                                                                                                                                                                                     per beneficiary
                                                                                                                                                                                                                                                                                                                                                    alignment              per yearof
                                                                                                                                                                                                                                                                                                                                                                         delivery     of•internal
                                                                                                                                                                                                                                                                                                                                                                                           Subjectprostheses
                                                                                                                                                                                                                                                                                                                                                                                         internal     to internal ••and
                                                                                                                                                                                                                                                                                                                                                                                                    prostheses           Subject
                                                                                                                                                                                                                                                                                                                                                                                                                              external
                                                                                                                                                                                                                                                                                                                                                                                                                          Subject      to
                                                                                                                                                                                                                                                                                                                                                                                                                                       to the   yearly
                                                                                                                                                                                                                                                                                                                                                                                                                                             devices
                                                                                                                                                                                                                                                                                                                                                                                                                                           the           hospital
                                                                                                                                                                                                                                                                                                                                                                                                                                                yearlybeing
                                                                                                                                                                                                                                                                                                                                                                                                                                                         hospital    limit
                                                                                                                                                                                                                                                                                                                                                                                                                                                                     limittoand
                                                                                                                                                                                                                                                                                                                                                                                                                                                                related       admission diagnosis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            and
 aaPrescribed
     sub-limit
     sub-limit of      R23
                 ofmedicine
                       R23 and 790       per
                                         per family
                                         and
                               790procedure      injection
                                                family    •per
                                                           per    year
                                                                   material
                                                              Subject
                                                                   year     ••toBone
                                                                                 Bone      cement
                                                                                           cement paid
                                                                                      – Prescribed
                                                                                   PMBs                 paid and from      in-hospital
                                                                                                                    administered
                                                                                                                 from      in-hospitalby     benefits       •• Shared
                                                                                                                                                a professional
                                                                                                                                             benefits          Sharedlegally sub-limits
                                                                                                                                                                             sub-limitsentitled  with
                                                                                                                                                                                                  withtoout-of-hospital
                                                                                                                                                                                                           do so • Subjectprosthetics
                                                                                                                                                                                                          out-of-hospital                              and
                                                                                                                                                                                                                                                       and appliances
                                                                                                                                                                                                                                       to MPL • Prescription
                                                                                                                                                                                                                                    prosthetics              appliances     by aof   R4
                                                                                                                                                                                                                                                                                     R4 394 394 for
                                                                                                                                                                                                                                                                                  ofspecialist          foot
                                                                                                                                                                                                                                                                                                    is only
                                                                                                                                                                                                                                                                                                   for         orthotics
                                                                                                                                                                                                                                                                                                               orthoticsifand
                                                                                                                                                                                                                                                                                                        foot covered               prosthetics
                                                                                                                                                                                                                                                                                                                             referred
                                                                                                                                                                                                                                                                                                                            and            by network
                                                                                                                                                                                                                                                                                                                                   prosthetics       with
                                                                                                                                                                                                                                                                                                                                                     with aaGPsub-limit
                                                                                                                                                                                                                                                                                                                                                                 and theof
                                                                                                                                                                                                                                                                                                                                                              sub-limit          R1
                                                                                                                                                                                                                                                                                                                                                                                 R1is255
                                                                                                                                                                                                                                                                                                                                                                            ofvisit        for
                                                                                                                                                                                                                                                                                                                                                                                           for orthotic
                                                                                                                                                                                                                                                                                                                                                                                               orthotic shoes,
                                                                                                                                                                                                                                                                                                                                                                                        pre-authorised
                                                                                                                                                                                                                                                                                                                                                                                      255                   shoes, foot – Acute
                                                                                                                                                                                                                                                                                                                                                                                                                        foot   inserts
                                                                                                                                                                                                                                                                                                                                                                                                                               inserts     and
                                                                                                                                                                                                                                                                                                                                                                                                                                           and levelers
                                                                                                                                                                                                                                                                                                                                                                                                                                       medical               per
                                                                                                                                                                                                                                                                                                                                                                                                                                                             per beneficiary
                                                                                                                                                                                                                                                                                                                                                                                                                                                    conditions
                                                                                                                                                                                                                                                                                                                                                                                                                                                 levelers            • Subject
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  beneficiary
 per   year.
        year. Foot
              Foot•orthotics
   to formulary           Unlimited      and at prosthetics
                                                  network            subject
                                                                  dispensing         to
                                                                                     toGPformulary
                                                                                               or          • R500         for   crutches      per
                                                                                                                                              per beneficiary            per
                                                                                                                                                                         per year         •• R5R5 500   GPfor      wheelchairs           per
                                                                                                                                                                                                                                         per beneficiary        per
                                                                                                                                                                                                                                                                per yearyear •• medicine
                                                                                                                                                                                                                                                                                    R4
                                                                                                                                                                                                                                                                                    R4 500 500 per  or hearing
                                                                                                                                                                                                                                                                                                        voluntaryaid     per
                                                                                                                                                                                                                                                                                                                         perofbeneficiary       per   year
                                                                                                                                                                                                                                                                                                                                                       year •• Subject      to
                                                                                                                                                                                                                                                                                                                                                                            to internal
                                                                                                                                                                                                                                                                                                                                                                     – Chronic              and
                                                                                                                                                                                                                                                                                                                                                                                            and external
                                                                                                                                                                                                                                                                                                                                                                                       medical     conditions devices       being
                                                                                                                                                                                                                                                                                                                                                                                                                            beingtorelated
                                                                                                                                                                                                                                                                                                                                                                                                                     (limited            CDL and to
                                                                                                                                                                                                                                                                                                                                                                                                                                                  to admission
                                                                                                                                                                                                                                                                                                                                                                                                                                                       DTP PMBdiagnosischronic
  per
 and    procedure
                        orthotics
                               Radiology
                         •• Subject
                                         and     prosthetics
                                                    (advanced)        subject– Subject         to network
                                                                                         formulary                pharmacy
                                                                                                   list of•approved
                                                                                                              R500                  • Subject
                                                                                                                          for services
                                                                                                                                crutches              to prescription
                                                                                                                                                     beneficiary                 by network
                                                                                                                                                                                 year                500       • 30%
                                                                                                                                                                                                              for            co-payment
                                                                                                                                                                                                                    wheelchairs                  on out-of-formulary
                                                                                                                                                                                                                                               beneficiary                                        per  hearing     aiduse        non-network
                                                                                                                                                                                                                                                                                                                               beneficiary      per pharmacy     Subject         internal        external     devices                 related        admission      diagnosis
   conditions)
  and   procedure    • Subject
                             Subject    to toto  PMBs
                                              prior
                                                 PMBs application, approval, formulary and use of DSP practitioner • Subject to prescription by network GP • Unlimited, except for the R527 limit per family per year for homeopathic medicine • 30% co-payment on out-of-formulary medicine or voluntary use of
   non-network pharmacy
 Radiology                     Radiology            (basic)list
                                          – Self-medicine          – Subject
                                                                           (OTC) to    • Toyearly     hospital limit
                                                                                                be obtained          for minor• Includes
                                                                                                                                      ailments 2 x •2DSubjectultrasound         scans per
                                                                                                                                                                       to formulary             andpregnancy
                                                                                                                                                                                                        use of network pharmacy • Limited to R61 per event, 5 events and R312 per family per year • Only schedule 0, 1 and 2 covered
  Radiology (advanced)
                  (advanced) –– Subject        Subject to    to list of of approved
                                                                              approved services services
   Preventative
 Radiology       (basic)care       services
                               Renal
                                  –– Subjectdialysis–       –
                                                       Payable  In     from
                                                                    hospital       risk
                                                                                     •    •   Includes
                                                                                        Includes             Influenza
                                                                                                        materials        and   vaccination,
                                                                                                                                 related           HPV
                                                                                                                                             pathology     vaccination
                                                                                                                                                               tests    •        and
                                                                                                                                                                            Subject       Pneumococcal
                                                                                                                                                                                            to   clinical             vaccination
                                                                                                                                                                                                               guidelines         used •inInfluenza         vaccination and HPV vaccination (for female beneficiaries) limited to 1 per year unless indicated otherwise • Pneumococcal vaccination once
                                                                                                                                                                                                                                              public facilities
  Radiology
   every 5 years  (basic)              Subject to
                        for beneficiaries           toatyearly
                                                         yearly     hospital limit
                                                           risk •hospital
                                                                      Subjectlimit
                                                                                              •• Includes
                                                                                      to managed Includes   care
                                                                                                                22 xx 2D2D ultrasound
                                                                                                                    protocols  ultrasound       scans
                                                                                                                                                scans per
                                                                                                                                      and processes         per•pregnancy
                                                                                                                                                                  pregnancy
                                                                                                                                                                   Includes screening services provided by network pharmacies
 Renal     dialysis            Specialist
                           –– In                    services         –    Consultations             and    visits   •    100%       of  Scheme          Rate    for   non-network               providers         •  130%        of  Scheme        Rate    for  established network specialists • Subject to yearly hospital limit • Reimbursement according to Scheme-approved tariff file
  Renal    dialysis
   Screening       services   In hospital
                                       – Serum
                                    hospital      •• Includes
                                                      Includes
                                                      cholesterol,    materials
                                                                      materials
                                                                             bone densityand
                                                                                         and related
                                                                                                 related      pathology          tests
                                                                                                                                 tests •• Subject
                                                                                                              pathology liquid-based
                                                                                                     scan (including                        Subject       to
                                                                                                                                                          to clinical
                                                                                                                                                    cytology),        papguidelines
                                                                                                                                                               clinical     guidelines           used
                                                                                                                                                                                                 used in
                                                                                                                                                                              smear, prostate-specific     in public
                                                                                                                                                                                                               public facilities
                                                                                                                                                                                                                           facilities glaucoma screening, serum glucose, occult blood, Thyrotropin (TSH) for neonatal hypothyroidism, mammogram and other screening according to evidence-
                                                                                                                                                                                                                          antigen,
 Specialist
   based standardservices      Surgical
                            practice             procedures
                                     –– Consultations
                                            • Pap smears                 (including
                                                                      include                  maxillo-facial             surgery)        –  Subject        to  yearly      hospital        limit     •  Subject       to   case     management            •  Maxillo-facial
                                                                                                                                                                                                                                                                       Includes surgery            subject     to yearly    sub-limit    ••ofReimbursement
                                                                                                                                                                                                                                                                                                                                              R20pharmacies
                                                                                                                                                                                                                                                                                                                                                      823 per family        • Excludes       osseo-integrated implants,                 all implant-related procedures and orthognathic
  Specialist     services      surgery   Consultations            and
                                                                  and      visits ••liquid-based
                                                                           visits        100%
                                                                                         100% of            cytologyRate
                                                                                                     of Scheme
                                                                                                         Scheme             • Neonatal
                                                                                                                         Rate     for         Hypothyroidism
                                                                                                                                  for non-network
                                                                                                                                       non-network            providers
                                                                                                                                                              providers    screening130%test
                                                                                                                                                                               •• 130%           of    – TSH (Thyrotropin)
                                                                                                                                                                                                 of Scheme
                                                                                                                                                                                                      Scheme         Rate
                                                                                                                                                                                                                     Rate for            tariff 4507
                                                                                                                                                                                                                              for established
                                                                                                                                                                                                                                   established             only •specialists
                                                                                                                                                                                                                                                       network
                                                                                                                                                                                                                                                       network      specialists        screening
                                                                                                                                                                                                                                                                                            Subjectservices
                                                                                                                                                                                                                                                                                        •• Subject      to  yearlyprovided
                                                                                                                                                                                                                                                                                                        to yearly    hospital in
                                                                                                                                                                                                                                                                                                                     hospital         network
                                                                                                                                                                                                                                                                                                                                  limit
                                                                                                                                                                                                                                                                                                                                  limit      Reimbursement           according
                                                                                                                                                                                                                                                                                                                                                                     according to    to Scheme-approved
                                                                                                                                                                                                                                                                                                                                                                                         Scheme-approved tariff     tariff file
                                                                                                                                                                                                                                                                                                                                                                                                                             file
   Radiology (advanced)(including
 Surgical                                   – Shared with in-hospital surgery)
  Surgical procedures
               procedures (including maxillo-facial         maxillo-facial surgery) –– Subject
                                                                                           advanced radiology to              limit of R31       238 per family              per yearcase management • Maxillo-facial surgery subject to yearly sub-limit of R20 823 per family • Excludes osseo-integrated implants, all implant-related procedures and orthognathic
                                                                                                              Subject to yearly   yearly hospital
                                                                                                                                            hospital limitlimit •• Subject
                                                                                                                                                                       Subject to    to case management • Maxillo-facial surgery subject to yearly sub-limit of R20 823 per family • Excludes osseo-integrated implants, all implant-related procedures and orthognathic
   Radiology (basic) – Subject to referral by network GP and list of approved services • 2 x 2D ultrasound scans per pregnancy provided for by maternity benefit • Examinations requested by specialist are covered subject to list of approved services, if referred by network GP and the visit
 surgery
  surgery
   is pre-authorised • Unlimited • Pre-authorisation required for certain examinations as per the Managed Care Radiology Request Form
 Renal dialysis – Out of hospital • Includes materials and related pathology tests • Subject to pre-authorisation, managed care protocols and processes • Limited to PMBs • Subject to use of a Renal Dialysis Network DSP • If a non-network provider is voluntarily used, a co-payment
 of 15% will be applied per event in accordance with network rules
 Specialist services – 100% Scheme Rate for non-network providers • 130% Scheme Rate for network specialists • Subject to network GP referral and list of approved services for radiology and pathology and treatment plans care protocols • Limited to 5 consultations or R3 747 per
 family per year or 3 consultations or R2 498 per beneficiary per year • Reimbursement at 200% of Scheme Rate for procedures specified by managed care done in doctors’ rooms instead of in hospital • Reimbursement at 200% of Scheme Rate for cataract procedures performed by
 ophthalmologists in their rooms

                          Key:
Key:
Key:                            Pre-authorisation is needed                                            100% of Scheme rate                                        100% of cost, subject to PMB legislation                                                             Subject to managed care rules                                                       Limited to PMBs
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