WHY INVEST IN JO&JOE ACCOR GLOBAL DEVELOPMENT FEBRUARY 2020
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JO&JOE | BRAND PRESENTATION | INTRODUCTION Manifesto « Do it your way! » We created a new hybrid accommodation concept where travelers and locals can meet to brunch, drink, enjoy an evening and stay for the night. Whether you are coming in from around the corner or arriving from the other side of the world, come as you are and join the family. Travelling is no longer about finding the right flights or accommodation, it’s about feeling a part of something, about emotions and encounters, about sharing and having fun… POSITIONING VIDEO
JO&JOE | BRAND USPs REDIFINING HOSPITALITY The fun of a hostel & the comfort of a hotel Unique open design & strong brand touch points The best affordable place to sleep or eat at a destination (w/ family/friends) JO&JOE JO&JOE GENTILLY, GENTILLY, FRANCE FRANCE JO&JOE GENTILLY, FRANCE
JO&JOE | BRAND USPs THE BEST LIVELY ATMOSPHERE OF ITS CATEGORY Enhanced F&B concepts (affordable, fresh & homemade) Permanent line up and unexpected experiences (entertainment & activities) Friendly - one of a kind teams JO&JOE GENTILLY, FRANCE JO&JOE HOSSEGOR, FRANCE
JO&JOE | BRAND USPs A PROFITABLE BUSINESS MODEL Diversity of targets leisure & business w/ a range of accommodation options (private rooms & dorms) Optimization of beds per sqm (2 to 12 pax per dorms) Augmented F&B footprint for the economic segment JO&JOE GENTILLY, FRANCE JO&JOE GENTILLY, FRANCE
JO&JOE | WHERE DO WE STAND TODAY NETWORK AND PIPELINE We’re coming ! HOSSEGOR 2017 ROME 2021 PARIS GENTILLY 2019 GLASGOW 2021 PARIS BUZENVAL 2020 LIVERPOOL 2021 RIO LARGO BOTICÀRIO 2021 VIENNA 2021 BUDAPEST 2021 MOSCOW 2021 LONDON REX 2022 MEDELLIN 2022 About fifty cities have been identified to host JO&JOE in the next few years.
JO&JOE | WHERE DO WE COME FROM? UPCOMING OPENING IN 2021 JO&JOE RIO DE JANEIRO (BRAZIL) 335 BEDS
JO&JOE | WHERE DO WE COME FROM? UPCOMING OPENING IN 2021 JO&JOE LIVERPOOL (UK) 350 BEDS
JO&JOE | WHERE DO WE COME FROM? UPCOMING OPENING IN 2021 JO&JOE VIENNA (AUSTRIA) 345 BEDS
JO&JOE | WHERE DO WE COME FROM? UPCOMING OPENINGS IN 2021 JO&JOE ROMA JO&JOE GLASGOW JO&JOE MOSCOW (ITALY) (UNITED KINGDOM) (RUSSIA) 180 BEDS 392 BEDS TBC BEDS
JO&JOE | WHERE DO WE COME FROM? UPCOMING OPENINGS IN 2022 JO&JOE MEDILLIN JO&JOE LONDON (COLOMBIA) (UNITED KINGDOM) TBC BEDS 398 BEDS
JO&JOE | DESIGN PHILOSOPHY OPEN DESIGN: The decision to use simple design featuring raw materials takes center stage at JO&JOE. This design is both unique and recognizable and has resulted in the creation of three iconic components : • the BAR • the CHANGING ROOM • the PIZZA BED • and the BEDS JO&JOE wanted to break with the conventional vertical distribution of spaces and functions. The accommodation options have been designed to offer greater freedom and flexibility – and to encourage customer attachment. Spaces are flexible so that they can be adapted quickly and easily to suit each person’s situation, pace and budget. The brand has open plan spaces on all floors to promote interaction and living together. Opening out onto both the exterior and the interior, everyone feels welcome.
JO&JOE | A PASSION FOR LIVELY EXPERIENCE A LINE UP OF EVENTS Permanent stages to have event throughout the day and night You can find a variety of events adapted for all. Organized and scheduled with the local community AUTHENTIC & LIVELY F&B Homemade meals, local food, affordable & generous meals at reasonable prices The bar & restaurant : The heart of the JO&JOE Experience
JO&JOE | A PASSION FOR ARTS STREET ART JO&JOE Open Houses, first and foremost, is a place for people to connect. It was a natural choice for JO&JOE to work with graffiti street artists. Whether they grew up on the streets of France, or in another country, the graffiti artists have been chosen for what they have in common: a wish to communicate their art, to prompt questioning and debate, and, in this way, to (re)create connection.
JO&JOE | A PASSION FOR ENCOUNTERS OUR TEAM BECOMES YOUR TEAM They are a melting pot of various personalities, experiences and talent that recreates the heart and soul of the JO&JOE brand. They instigate unforgettable memories and unbreakable bonds creating the DNA of each Open House. Positive, fun and without fuss, JO&JOE is just like its guests, created purely and simply to challenge convention. Sofitel Paris Le Faubourg Sofitel London St James
JO&JOE | CUSTOMER JOURNEY : PUBLIC SPACES Unusual MEETING ROOMS BAR & RESTAURANT/STAGE A the center of the guest experience. A friendly and genuine atmosphere HAPPY HOUSE HAPPY HOUSE (private chill/cooking OUTDOOR SPACES place for guest)
JO&JOE | KEY PROGRAMS Homemade cuisine, The bar, local food, accessible prices, quality the heart of a JO&JOE guaranteed, without the pricetag! experience Affordable meals throughout the day, Simple receipes, local ingredients of the highest quality, Homemade meals cooked on the spot. A bar with a strong identity, at the heart of the JO&JOE experience providing hospitality, An experience revisited for more flexibility at all times, throughout the day. (orders made and picked up by the customer) and fluidity (Cashless) 22
JO&JOE | KEY PROGRAMS Happy Floors Happy House SHARED KITCHEN VENDING MACHINE 24/7 COSY LOUNGE : SCREENS, GAMES.. You can live at your own pace, just like home: a private space for Tripsters only Common Spaces WASHING MACHINE LOCKERS Sleeping spaces tailored to everyone’s needs and means: private bedrooms / shared rooms / apartments
JO&JOE | CUSTOMER JOURNEY GUEST ROOMS SHARED DORMS – 6 to 16 beds | 40m² PRIVATE DORMS – 5 beds | 10m² DOUBLE ROOMS – 2 pax | 12m² CABINS / OOO – 2 pax | 12 m²
JO&JOE | VISUAL IDENTITY The brand’s identity color is YELLOW. It represents good humor and a zest for life. The pictograms form a genuine universal language. They allow locals & travelers to enjoy and easily make the most of any location regardless of their language JO&JOE is a blend of two personalities, two ways of seeing the world and travelling across it. Together they represent our guests. JO&JOE’s identity is generative, feeding on the duality of two fictitious hosts who have given their names to the brand. Our identity shows who we are... P. 25
JO&JOE | COMMUNICATION FACEBOOK SOCIAL MEDIA A balanced communication based on two pillards : Influence & community. A mixture of our brand identity and of the local environment. Social Media Goal : To show the JO&JOE experience and the communities surrounding it. INSTAGRAM 30 17 PR & INFLUENCE Extra care given to our relationships with the press and influencers
JO&JOE | AWARDS AWARDS TOP COM LE GRAND PRIX LE GRAND PRIX CRISTAL GRAND PRIX STRATÉGIES STRATÉGIE FESTIVAL GRAND PRIX Design category DU DESIGN DU DIGITAL WITH WCIE Logotype (Branding) WITH WCIE STORE / RETAIL BRONZE Design / WITH WCIE GOLD: Brand creation dispositifs Consumer’s Brand Identity « Launching of Jo&Joe » category Drive to store category for the lauching GOLD: General design GOLD BETC DIGITAL for of JO&JOE category JO&JOE FIRST PRICE AT PRIX LABEL RED DOT DATA DRIVEN COMMUNICATION WITH WCIE WITH WCIE CAMPAIGN & ENTREPRISE UJJEF Design Observer Brand Identity Category SILVER Category BETC DIGITAL WITH WCIE for JO&JOE
JO&JOE | A NEW DISTRIBUTION SOLUTION NEW TYPE OF CUSTOMERS / NEW TARGETS / NEW PMS / NEW TOOLS CLASSIC OTAs « YOUTH TRAVEL » TRADE SHOWS CLASSIC TRADE SHOWS « YOUTH TRAVEL » TRADE SHOWS CLASSIC TRAVEL ASSOCIATIONS « YOUTH TRAVEL » ASSOCIATIONS CLASSIC TOUR OPERATORS « YOUTH TRAVEL » TRAVEL ASSOCIATIONS ++ ACCOR >110 GLOBAL DISTRIBUTION PARTNERSHIPS
JO&JOE | JO&JOE’s DISTRIBUTION SPLIT OF HOTELS REVENUE PER DISTRIBUTION CHANNELS Walk In - Direct hotel 12% Hostelword.com Dorms.com 1% 29% AH.com 1% Expedia 5% Airbnb 9% Booking.com 23% OVERALL STRONG DIRECT CHANNEL Direct JO&JOE 20% 20% WEB DIRECT SALES Hostelword.com Booking.com Direct JO&JOE Airbnb Expedia AH.com Dorms.com Walk In - Direct hotel
JO&JOE | JO&JOE’s DISTRIBUTION ACCOR DISTRIBUTION SOLUTION* ACCOR OFFERS >110 GLOBAL DISTRIBUTION PARTNERSHIPS AT BEST MARKET CONDITIONS *All Accor brands excluding recently integrated: Delano, SLS, The House of Originals, Mondrian, Hyde, greet, Mantis, Tribe Source : CRS by end of 2019
JO&JOE | JO&JOE’s DISTRIBUTION NEW BOOKING ENGINE & APP 1 MULTIBRAND PORTAL 1 LIFESTYLE COMPANION APP 18 BRAND.COM WEBSITES ▪ 300M Website + App visits ▪ 56% Mobile and App visits* ▪ Plugged to ALL.ACCOR.COM ▪ 2,200 Destinations ▪ 1 Download every minute ▪ 2.7M Fairmont wesbite visits per month ▪ 18 Languages *year 2019 + from dec 2019-to Mid Feb 2020, since launch of ALL Official figures as of end of 2019
JO&JOE | JO&JOE’s DISTRIBUTION NEW LOYALTY PROGRAM THE ONLY LIFESTYLE THE FAST GROWING THE MOST GLOBAL LOYALTY PROGRAM LOYALTY PROGRAM LOYALTY PROGRAM NEW LIMITLESS EXPERIENCES ▪ 64M Loyalty members worldwide Central AND EXTENDED OPPORTUNITIES South Europe TO EARN & REDEEM POINTS ▪ 31% Loyalty contribution rate North & America 8% 6% Central ▪ X 2 Members stay twice more America, Caribbean NEW BENEFITS ASPAC ▪ 2 New tiers (diamond & limitless hidden tier) ▪ X 2 Members spend twice more 11% 31% ▪ 34 Brands and + Nothern Europe ▪ Suite Night Upgrade 214M 12% Other ▪ F&B outside a stay Europe, 150 120 France Middle- 100 12% East & NEW PARTNERSHIPS 70 Africa 4 4,7 64 20% ▪ PSG – Games / Net media value +€200m to 32 40 53 ALL 2016 2017 2018 2019 ▪ AEG – Worldwide arenas & festivals ALL FRS Huazhu ▪ IMG – Taste festivals Official figures as of end of 2019
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JO&JOE | COMPETITION
JO&JOE | DEVELOPMENT KEY CRITERIA - PROGRAMMING AAA ultra city center location, historic WORLDWIDE conversion RECOMMENDED HOTEL NUMBER OF ROOMS 350 to 600 beds 350 to 600 beds TGFA / ROOM 10 – 11 sqm/bed 10 – 11 sqm/bed High volume Bar in lndoor & Outdoor Premises FOOD & BEVERAGE Happy house featuring collaborative kitchen for guest use WELL-BEING No Well-being equipment PRIME SECONDARY AIRPORTS LOCATIONS LOCATIONS SUBURBS Flexible space among public spaces MEETINGS INTERNATIONAL & OTHERS Shared room to be converted into ad hoc meeting spaces CAPITALS KEY CITIES & RESORTS MAJOR DOMESTIC DESTINATIONS OTHER CITIES & ATTRACTIVE TOURISTIC DESTINATIONS (1) Based on market demand
JO&JOE | DESIGN & TECHNICAL SERVICES - GUIDELINES JO&JOE BRAND BOOK Can be used before HCSA is signed JO&JOE CONSTRUCTION & RENOVATION STANDARDS Can be used after HCSA is signed JO&JOE DESIGN BRIEF Can be used before HCSA is signed JO&JOE F&B&E BOOK ; F&B MANIFESTO Can be used after HCSA is signed JO&JOE PRODUCT GUIDELINES: Can be used after HCSA is signed JO&JOE STYLE BOOK Can be used before HCSA is signed
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