Why Did They Enroll? The Factors Infl uencing College Choice
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2012 National Research Report Why Did They Enroll? The Factors Influencing College Choice An analysis of traditional-aged students What matters to students when deciding where to enroll? There are a variety of factors that influence a student’s decision to enroll. Factors such as cost and the availability of financial aid are universally important at all types of institutions. However, other factors can vary widely by institution type, demographics, class level, and whether the student enrolled at his or her top choice. Every year, hundreds of campuses administer the Noel-Levitz Student Satisfaction Inventory™ (SSI) to their students. In addition to more than 70 items rated for importance and satisfaction on the general student experience, the SSI includes nine items that address factors in a student’s decision to enroll. During the fall of 2011, more than 55,000 students from more than 100 public and private four- year and two-year institutions completed the SSI. These students rated the factors to enroll items on a scale of one (meaning not important at all) to seven (very important). This report details the responses from the nationwide pool of data. In particular, this report has a special emphasis on the nearly 22,000 first-year students who responded in order to see which items scored higher with ratings of important or very important (a ranking of six or seven on the answer scale). Comparisons with upperclass students and between students at their first-choice institution versus those attending their second- or third-choice institution are also provided. In addition, the report highlights trend results in enrollment factors as originally reported in our recent 15-year satisfaction trend reports.
About the study The study is based on data gathered from students who completed the Student Satisfaction This study Inventory during the fall of 2011 at colleges and universities nationwide. includes a comparison Table 1: Participants between first-year Number of Total number of Institution type students and institutions student records students who Four-year private colleges and universities 63 25,070 have been Four-year public colleges and enrolled universities 9 11,277 two years Community, junior, and technical or more colleges 14 11,859 (upperclass Two-year career and private 32 7,607 students). schools Total 118 55,813 TM The full list of contributing institutions can be found in the appendix. These schools provide a cross section of the student experience. The focus of the data is from the fall semester because that is when enrollment factors are likely to be most current in the minds of students, especially first-year students. This year’s study provides comparisons between first-year students and students who have been enrolled two years or more (upperclass students). There is also a comparison between two groups of first-year students: those who perceive themselves to be at their first-choice institution and those who identify the institution as their second or third choice. This report focuses on traditional college students. A separate study is available on the factors to enroll for students in adult learner undergraduate or graduate programs and students enrolled in online learning programs. 2 © 2012 Noel-Levitz, Inc. • 2012 National Research Report: Why Did They Enroll? The Factors Influencing College Choice
Demographic mix of respondents Class level for all students Institutional choice at all institutions (first-year students only) 36% 42% 58% 64% TM TM First-year students First-year, first-choice students Upperclass students First-year, second- and third-choice students Specific information regarding the demographic distribution by institution type is included in the appendix. What factors are considered? The following list describes each available factor that students rate on the Student Satisfaction Inventory. • Cost: Addresses how important tuition was in the student’s decision to enroll. • Financial aid: Takes into consideration the financial aid package that was offered to the student. • Academic reputation: Reflects what the student thinks he or she knows about the academic quality of the institution. • Size of the institution: Indicates how important the size of the institution, either large or small, was to the student. • Recommendations from family and friends: Reflects the importance of comments and encouragements from family members. • Geographic setting: Addresses campus location as a factor because of distance from home as well as the setting of the school (urban, rural, etc.). • Campus appearance: Considers how the campus looks to the student and may also reflect perceptions of campus maintenance. • Personalized attention prior to enrollment: Indicates the student’s perception of how he or she was treated through the admissions process. These factors may also have influence for specific institutions: • Opportunity to play sports: For four-year and community college campuses, examines how critical the opportunity to compete athletically was to the student. • Employment opportunities: Reveals a factor unique to the career and private school version of the Student Satisfaction Inventory and indicates the student’s perceptions regarding career options with a degree from the institution. © 2012 Noel-Levitz, Inc. • www.noellevitz.com 3
Factors to enroll: First-year students 90% Four-year private 86% 83% 84% 84% 82% first-year students 80% 79% 81% 81% 80% 78% 79% Four-year public 75% 75% 71% 72% first-year students 70% 70% 68% 68% 64% Community college 63% 62% 63% 63% 61% first-year students 60% 58% 59% 56% 54% Career school 50% 50% 49%50% first-year students 45% 40% 30% 20% 10% 0% TM Cost Financial Academic Size of Recommend Geographic Campus Personalized Cost, aid reputation institution from family setting appearance attention prior financial to enrollment aid, and academic This chart lists the eight enrollment factors that are consistent on the Student Satisfaction Inventory across reputation all four institution types. The percentage reflects students indicating that the item is important or very important. were the top factors What is most important to first-year students? across all Cost, financial aid, and academic reputation were the top enrollment factors across all institution types. institution These three variables appear to play a critical role in influencing students’ enrollment decisions. The types. other factors included in the list of choices were all more important to students at career schools than they were to students at four-year private and public colleges or community colleges, especially personalized attention prior to enrollment. It should be noted that employment opportunities, which is a unique item on the career-school survey and is not included in the chart above, was the top enrollment factor for these institutions, with 89 percent of students indicating it was important or very important to their decision. Certainly the cost of attending a college—regardless of the type of institution attended—played a role in enrollment decisions. With students attending public four-year and two-year campuses, cost was the dominant factor. At four-year private colleges, it ranked third behind academic reputation. At two-year career schools, cost—while still important with an 81 percent score—was fifth behind employment opportunities, financial aid, academic reputation, and personalized attention. Financial aid joined cost at the top of the enrollment factors and was the top issue for students at four-year private campuses. At two-year private institutions, financial aid was a close second behind employment opportunities, with nearly 86 percent saying it was important. Clearly, economic issues— how much will their educations cost, how will they pay for it—weigh heavily on the minds of students. Even the top enrollment factor from students at career schools, future career opportunities, indicates a strong economic concern. Academic reputation was also a strong factor, ranking as one of the top three enrollment factors across all institution types, with at least 70 percent of students indicating it was important or very important. 4 © 2012 Noel-Levitz, Inc. • 2012 National Research Report: Why Did They Enroll? The Factors Influencing College Choice
Factors to enroll: Comparison of first-year students and upperclass students While enrollment factors may be top of mind to first-year students, it is also interesting to observe the perceptions of upperclass students (sophomores, juniors, and seniors at four-year institutions and second- and third-year students at two-year institutions). It should be noted that upperclass responses could reflect either students’ original decision to enroll or their current decision to continue their enrollment into the coming year—the survey does not specifically ask if they are ranking their original enrollment factors. Either way, the responses provide an indication of the relative importance of these factors to upperclass students. Four-year private institutions: First-year students vs. upperclass students 83.9% 80% 83.8% 79.1% Four-year private 78.5% first-year students 76.2% 77.8% 70% 68.1% Four-year private upperclass 62.9% 62.4% 62.7% 60% students 56.4% 57.7% 53.9% 51.6% 50% 48.9% 48.7% 40% 33.7% 30% 29.0% 20% 10% TM 0% Cost Financial Academic Size of Opportunity Recommend Geographic Campus Personalized aid reputation institution to play from setting appearance attention prior sports family to enrollement At four-year privates, the factors of financial aid and family recommendation were relatively unchanged as enrollment factors when comparing class levels. All of the factors were as or more important to first-year students. Campus appearance had the biggest movement between first-year and upperclass students with an 8.5 percentage point shift down in importance, followed by a 6.5 percentage point shift down in importance for institution size for upperclass students. Four-year public institutions: First-year students vs. upperclass students 80% 80.5% 79.6% Four-year public 79.2% 77.5% 75.2% first-year students 74.9% 70% Four-year public 66.2% 64.2% 63.1% 63.4% upperclass 60.5% 61.3% 60% students 55.6% 56.3% 50% 49.7% 45.5% 40% 33.2% 30% 23.0% 20% 10% TM 0% Cost Financial Academic Size of Opportunity Recommend Geographic Campus Personalized aid reputation institution to play from setting appearance attention prior sports family to enrollement For students at four-year publics, the perception of academic reputation was unchanged based on class level. Geographic setting actually became more important to upperclass students by 3.1 percentage points. The opportunity to play sports had the biggest drop in importance between first- year students and upperclass students with a 10.2 percentage point shift down, followed by campus appearance with a 7.8 percentage point decrease in importance to upperclass students. © 2012 Noel-Levitz, Inc. • www.noellevitz.com 5
Community colleges: First-year students vs. second- and third-year students 83.0% 80% 83.0% Community college 78.1% first-year students 76.3% 71.2% 70% 71.0% Community college second- and third- 60% 60.2% 59.1% year students 55.8% 57.5% 53.6% 50% 49.9% 53.6% 49.3% 45.3% 44.8% 40% 30% 23.7% 20% 22.1% 10% TM 0% Cost Financial Academic Size of Opportunity Recommend Geographic Campus Personalized aid reputation institution to play from setting appearance attention prior sports family to enrollement With a potentially shorter span of time for first-year students at community colleges to students in their second or possibly third year, there were fewer shifts in perceptions for factors in the decision to enroll, with many items maintaining the same percentage. The one exception is geographic setting, which was slightly more important by 4.4 percentage points for second- and third-year students as compared with first-year students. Career and private schools: First-year students vs. second- and third-year students 90% 89.2% Career school 85.7% 83.5% 86.1% first-year students 81.0% 83.5% 81.7% 80% 80.7% 77.7% Career school 76.5% 72.0% 74.6% second- and third- 70% 69.6% 68.0% 69.8% 71.5% year students 66.8% 63.7% 60% 50% 40% 30% 20% 10% TM 0% Cost Financial Academic Size of Future Recommend Geographic Campus Personalized aid reputation institution employment from setting appearance attention prior opportunities family to enrollement First-year students at two-year career and private schools indicated slightly higher importance scores on all items, with the recommendations from family and friends as well as personalized attention prior to enrollment reflecting the greatest difference by 4 percentage points compared with second- and third-year students. Again, the percentages stayed relatively consistent across the class level designations. 6 © 2012 Noel-Levitz, Inc. • 2012 National Research Report: Why Did They Enroll? The Factors Influencing College Choice
Factors to enroll: Comparison for first-year students at their first- choice institution vs. second and third choice Students who perceived themselves to be at their first-choice institutions were typically more satisfied with their overall experience than students who perceived themselves to be at their second- or third- choice institution. While we don’t know why an institution was a first or second choice for a student, we can see which factors may have influenced enrollment when we slice the data for just first-year students with the additional indicator of institutional choice. Four-year private institutions: First-year students, first choice vs. first-year students, second and third choice 84.1% 80.6% 83.7% 81.4% Four-year private 80% 77.4% first-year, first- 74.5% 70.1% choice students 70% 64.4% 64.3% Four-year private 62.5% first-year, second- 60.1% 60% 57.9% 62.2% 57.5% and third-choice 50.5% students 50% 45.6% 40% 39.4% 30% 30.6% 20% 10% TM 0% Cost Financial Academic Size of Opportunity Recommend Geographic Campus Personalized aid reputation institution to play from setting appearance attention prior sports family to enrollement Interestingly, the perception of financial aid as a factor in the decision to enroll was basically the same for students at their first choice and those at their second or third choice. The opportunity to play sports was 8.8 percentage points more important to students at their second- or third-choice school, followed by cost with a higher importance of 3.2 percentage points. Academic reputation was 6.9 percentage points more important to students at their first-choice institution followed by the personalized attention prior to enrollment, which was more important by 5.8 percentage points. Four-year public institutions: First-year students, first choice vs. first-year students, second and third choice 83.8% 83.8% 80% Four-year public 78.3% 76.8% 75.5% first-year, first- 70% 73.7% choice students 65.5% 67.5% 65.4% Four-year public 61.8% 61.4% first-year, second- 60% 60.3% 61.1% 56.2% and third-choice 50% 51.1% students 47.6% 40% 38.7% 30% 29.6% 20% 10% TM 0% Cost Financial Academic Size of Opportunity Recommend Geographic Campus Personalized aid reputation institution to play from setting appearance attention prior sports family to enrollement For students at four-year public institutions, the perceptions of academic reputation and personalized attention prior to enrollment were the same across institutional choice, but geographic setting was © 2012 Noel-Levitz, Inc. • www.noellevitz.com 7
more important to students at their first choice by 11.3 percentage points, with campus appearance having the next biggest difference of 5.1 percentage points. For students at their second or third choice, the opportunity to play sports was more important by 9.1 percentage points, financial aid more important by 7 percentage points, and the perception of cost more important by 5.5 percentage points. Community colleges: First-year students, first choice vs. first-year students, second and third choice 83.0% 80% 82.9% 79.4% Community College 75.7% 73.7% first-year, first- 70% choice students 66.3% Community College 61.0% 60% 58.5% first-year, second- 55.0% 55.3% and third-choice 51.3% 50% 48.4% 50.7% 50.8% students 47.0% 40% 39.2% 30% 27.1% 21.9% 20% 10% TM 0% Cost Financial Academic Size of Opportunity Recommend Geographic Campus Personalized aid reputation institution to play from setting appearance attention prior sports family to enrollement First-choice students at community colleges placed a higher importance on the recommendations from their family and friends by 9.2 percentage points, followed by geographic setting (7.8 percentage points) and academic reputation (7.4 percentage points). The one area that was more important to students at their second or third choice is the opportunity to play sports by 5.2 percentage points. Career and private schools: First-year students, first choice vs. first-year students, second and third choice 90% 90.6% Career school 87.3% 87.1% 83.1% 85.7% 83.5% first-year, first- 82.5% 80% 78.5% 79.9% 78.7% choice students 76.7% 71.7% 74.4% Career school 70% 70.2% 71.1% 67.7% first-year, second- 65.8% and third-choice 64.3% 60% students 50% 40% 30% 20% 10% TM 0% Cost Financial Academic Size of Future Recommend Geographic Campus Personalized aid reputation institution employment from setting appearance attention prior opportunities family to enrollement At career and private schools, first-choice students all had higher importance scores than students who indicated that they were at their second- or third-choice institution. Geographic setting had the highest importance difference between the two groups with 6.7 percentage points. 8 © 2012 Noel-Levitz, Inc. • 2012 National Research Report: Why Did They Enroll? The Factors Influencing College Choice
Fifteen-year trends on enrollment factors In 2011, Noel-Levitz published a series of reports focusing on the importance and satisfaction trends on institutions over the past 15 years. These reports included a review on the shifts in enrollment factor perceptions over the course of that period. The relevant findings include: Four-year private institutions: Students in 2009-2010 indicated much higher importance scores on cost (6.8 percentage points), campus appearance (5.6 percentage points), and financial aid (5.1 percentage points) than students in 1994-1995. Four-year public institutions: All factors increased in importance between 1994-1995 and 2009-2010, with the biggest jumps coming for financial aid (15.1 percentage points), personalized attention prior to enrollment (10.9 percentage points), and recommendations from family and friends (10.3 percentage points). Community colleges: All of the factors increased in importance for students between 1994-1995 and 2009- 2010, with financial aid reflecting the largest jump at 8.7 percentage points, followed by the opportunity to play sports (8.1 percentage points) and recommendations from family and friends (7.8 percentage points). Career and private schools: Several factors had double-digit increases in importance between 1996-1997 and 2010-2011: Recommendations from family and friends (16.0 percentage points), school appearance (15.7 percentage points), geographic setting (13.5 percentage points), and size of institution (12.2 percentage points). For more information on how the priorities of students have changed over time, please see the 15-year reports, available at: www.noellevitz.com/benchmark15years How these findings impact your work in student recruitment and retention What do these results signify for campus professionals? The results suggest three priority action items: 1. Prospective and current students want to know how much their education will cost. Your Web site and other campus communications should make this information accessible. If you are changing tuition, communicate this clearly to current students, as well as why tuition is changing and how students will benefit from the change. Be sure to make full use of federally mandated tuition calculators to provide complete, current information to prospective and current students on your Web site. 2. Make financial aid information easy to obtain. This goes beyond the first year of enrollment—students likely want to know how much financial assistance will be available during their entire campus careers. Information on other financial resources, such as scholarships, is also important. 3. Use your academic reputation to express the value of your educational offerings. Students need to know that an education from your institution is worth the investment. Making the strengths, features, benefits, and outcomes of your academic offerings clear will go a long way toward helping prospective students decide to enroll with you, as well as convincing current students to persist and graduate. Your faculty and staff should also express your institution’s academic excellence in their interactions with students. In addition, keep in mind that personalized attention prior to enrollment also plays an important role, especially at private institutions. Delivering personalized attention at every point of contact—in the mail, online, over the phone, and on campus—can make a big difference in persuading a student to enroll and to persist. It’s also an area where your campus has a unique opportunity to differentiate itself from other institutions. Location, size and setting, while not unimportant, do not rank nearly as high as these other factors. Tell students what it will cost, what financial assistance will be available, and the value of your educational offerings, and you address these top three elements that impact enrollment decisions. © 2012 Noel-Levitz, Inc. • www.noellevitz.com 9
Appendix I: List of institutions Four-year private institutions Simpson University, CA Career and private schools Abilene Christian University, TX Southern Nazarene Anthem Career College- Azusa Pacific University, CA University, OK Memphis, TN Bethel College, IN Southern Virginia University, VA Anthem Career College- Bethel University, MN Southwestern Adventist Nashville, TN Bethune-Cookman University, FL University, TX Anthem College-Atlanta, GA Biola University, CA Spring Arbor University, MI Anthem College-Dallas, TX Bryan College, TN St. Edward’s University, TX Anthem College-Denver, CO California Baptist University, CA Tabor College, KS Anthem College-Fenton, MO Cedarville University, OH Taylor University, IN Anthem College- Coker College, SC Trinity Christian College, IL Kansas City, MO Concordia University Texas, TX University of Tampa, FL Anthem College-Maryland Corban University, OR Valley Forge Christian College, PA Heights, MO Cornerstone University, MI Warner University, FL Anthem College-Milwaukee, WI Covenant College, GA Waynesburg University, PA Anthem College-Minnesota, MN Cox College, MO Williams Baptist College, AR Anthem College-Orlando, FL Crown College, MN Anthem College-Phoenix, AZ Eastern University, PA Four-year public institutions Anthem College-Portland, OR Evangel University, MO Dakota State University, SD Anthem College- Fresno Pacific University, CA Mississippi State University, MS Sacramento, CA Geneva College, PA Montana Tech - North, MT Anthem Institute- Gordon College, MA Salem State University, MA Cherry Hill, NJ Goshen College, IN South Carolina State Anthem Institute- Grace College and Seminary, IN University, SC Jersey City, NJ Graceland University, IA South Dakota State University, SD Anthem Institute-Las Vegas, NV Greenville College, IL University of Michigan- Anthem Institute- Hope International University, CA Dearborn, MI Manhattan, NJ Houston Baptist University, TX University of Minnesota Anthem Institute- Huntington University, IN Duluth, MN North Brunswick, NJ Indiana Wesleyan University, IN University of Nebraska, NE Anthem Institute- John Brown University, AR Parsippany, NJ LeTourneau University, TX Anthem Institute-Springfield, PA Lincoln College, IL Community colleges The Bryman School of Lipscomb University, TN Augusta Technical College, GA Arizona, AZ Manhattan Christian College, KS Bucks County Community City College of Altamonte, FL McPherson College, KS College, PA City College of Mid-America Christian Coffeyville Community Ft. Lauderdale, FL University, OK College, KS City College of Gainesville, FL Milligan College, TN Cypress College, CA City College of Hollywood, CA Milwaukee Institute of Art & Eastern Idaho Tech College, ID City College of Miami, FL Design, WI Fox Valley Technical College, WI Laurel Business Institute, PA Mississippi College, MS Heartland Community College, IL Morrison University, NV Montreat College, NC Highland Community College, IL Pima Medical Institute- Northwest Christian University, OR Kilian Community College, SD Mesa, AZ Northwest Nazarene University, ID Lanier Technical College, GA Salter College, MA Northwest University, WA Montana Tech - South, MT Taylor Business Institute, IL Northwestern College, MN Piedmont Technical College, SC Ohio Dominican University, OH Spokane Falls Community Pacific Northwest College of College, WA Art, OR Tri-County Technical College, SC Palm Beach Atlantic University, FL Rockhurst University, MO Siena College, NY Note: This list reflects only the institutions which administered the Student Satisfaction Inventory between September 1 and December 31, 2011. 10 © 2012 Noel-Levitz, Inc. • 2012 National Research Report: Why Did They Enroll? The Factors Influencing College Choice
Appendix II: Demographics Table 2: Class level by institution type First-year Upperclass Institution type student counts student counts Four-year private colleges and universities 8,023 16,145 Four-year public colleges and universities 2,709 7,608 Community, junior, and technical colleges 5,600 5,147 Two-year career and private schools 5,519 1,784 Total 21,851 30,684 TM Table 3: Institutional choice by institutional type (first-year students only) First-year, first-choice First-year, second- and third- Institution type student counts choice student counts Four-year private colleges and universities 5,166 2,798 Four-year public colleges and universities 1,652 1,045 Community, junior, and technical colleges 3,588 1,947 Two-year career and private schools 3,495 1,970 Total 13,901 7,760 TM Note: Overall student counts reflect all students in the data set, but not all students indicated a class level or an institutional choice. © 2012 Noel-Levitz, Inc. • www.noellevitz.com 11
Appendix III: Complete tables for each data set Table 4: Comparison across institution type for first-year students only Four-year Four-year Community Career private public college school Enrollment factors first-year first-year first-year first-year students students students students Cost 78.5% 80.5% 83.0% 81.0% Financial aid 83.9% 79.6% 78.1% 85.7% Academic reputation 79.1% 74.9% 71.2% 83.5% Size of institution 62.9% 64.2% 49.9% 69.6% Recommendations from family 48.9% 49.7% 45.3% 68.0% Geographic setting 57.7% 63.1% 55.8% 72.0% Campus appearance 62.4% 63.4% 53.6% 74.6% Personalized attention prior to enrollment 68.1% 61.3% 59.1% 81.7% TM Table 5: Four-year private institutions: First-year students vs. upperclass students Enrollment factors First-year students Upperclass students Cost 78.5% 76.2% Financial aid 83.9% 83.8% Academic reputation 79.1% 77.8% Size of institution 62.9% 56.4% Opportunity to play sports 33.7% 29.0% Recommendations from family 48.9% 48.7% Geographic setting 57.7% 51.6% Campus appearance 62.4% 53.9% Personalized attention prior to enrollment 68.1% 62.7% TM Table 6: Four-year public Institutions: First-year students vs. upperclass students Enrollment factors First-year students Upperclass students Cost 80.5% 79.2% Financial aid 79.6% 77.5% Academic reputation 74.9% 75.2% Size of institution 64.2% 60.5% Opportunity to play sports 33.2% 23.0% Recommendations from family 49.7% 45.5% Geographic setting 63.1% 66.2% Campus appearance 63.4% 55.6% Personalized attention prior to enrollment 61.3% 56.3% TM 12 © 2012 Noel-Levitz, Inc. • 2012 National Research Report: Why Did They Enroll? The Factors Influencing College Choice
Table 7: Community colleges: First-year students vs. second- and third-year students First-year Second- and third-year Enrollment factors students students Cost 83.0% 83.0% Financial aid 78.1% 76.3% Academic reputation 71.2% 71.0% Size of institution 49.9% 49.3% Opportunity to play sports 23.7% 22.1% Recommendations from family 45.3% 44.8% Geographic setting 55.8% 60.2% Campus appearance 53.6% 53.6% Personalized attention prior to enrollment 59.1% 57.5% TM Table 8: Career and private schools: First-year students vs. second- and third-year students First-year Second- and third-year Enrollment factors students students Cost 81.0% 76.5% Financial aid 85.7% 83.5% Academic reputation 83.5% 80.7% Size of institution 69.6% 66.8% Future employment opportunities 89.2% 86.1% Recommendations from family 68.0% 63.7% Geographic setting 72.0% 69.8% Campus appearance 74.6% 71.5% Personalized attention prior to enrollment 81.7% 77.7% TM © 2012 Noel-Levitz, Inc. • www.noellevitz.com 13
Table 9: Four-year private institutions: First-year students, first-choice campus vs. first-year students, second- and third-choice campus First Second or third Enrollment factors choice choice Cost 77.4% 80.6% Financial aid 84.1% 83.7% Academic reputation 81.4% 74.5% Size of institution 64.4% 60.1% Opportunity to play sports 30.6% 39.4% Recommendations from family 50.5% 45.6% Geographic setting 57.5% 57.9% Campus appearance 62.5% 62.2% Personalized attention prior to enrollment 70.1% 64.3% TM Table 10: Four-year public institutions: First-year students, first-choice campus vs. first-year students, second- and third-choice campus First Second or third Enrollment factors choice choice Cost 78.3% 83.8% Financial aid 76.8% 83.8% Academic reputation 75.5% 73.7% Size of institution 65.5% 61.8% Opportunity to play sports 29.6% 38.7% Recommendations from family 51.1% 47.6% Geographic setting 67.5% 56.2% Campus appearance 65.4% 60.3% Personalized attention prior to enrollment 61.4% 61.1% TM 14 © 2012 Noel-Levitz, Inc. • 2012 National Research Report: Why Did They Enroll? The Factors Influencing College Choice
Table 11: Community colleges: First-year students, first-choice campus vs. first-year students, second- and third-choice campus First Second or third Enrollment factors choice choice Cost 83.0% 82.9% Financial aid 79.4% 75.7% Academic reputation 73.7% 66.3% Size of institution 51.3% 47.0% Opportunity to play sports 21.9% 27.1% Recommendations from family 48.4% 39.2% Geographic setting 58.5% 50.7% Campus appearance 55.0% 50.8% Personalized attention prior to enrollment 61.0% 55.3% TM Table 12: Career and private schools: First-year students, first-choice campus vs. first-year students, second- and third-choice campus First Second or third Enrollment factors choice choice Cost 82.5% 78.5% Financial aid 87.3% 83.1% Academic reputation 85.7% 79.9% Size of institution 71.7% 65.8% Future employment opportunities 90.6% 87.1% Recommendations from family 70.2% 64.3% Geographic setting 74.4% 67.7% Campus appearance 76.7% 71.1% Personalized attention prior to enrollment 83.5% 78.7% TM © 2012 Noel-Levitz, Inc. • www.noellevitz.com 15
Questions about this report? We hope you found this report to be helpful and informative. If you have questions or would like more information about these findings, please contact Noel-Levitz at 1-800-876-1117 or e-mail ContactUs@noellevitz.com. About Noel-Levitz A trusted partner to higher education, Noel-Levitz helps systems and campuses reach and exceed their goals for enrollment, marketing, and student success. Over the past three decades, the higher education professionals at Noel-Levitz have consulted directly with more than 2,700 colleges and universities nationwide in the areas of: • Student retention • Staff and advisor development • Student success • Marketing and recruitment • Financial aid services • Research and communications • Institutional effectiveness Noel-Levitz has developed an array of proven tools and software programs; diagnostic tools and instruments; Web-based training programs; and customized consultations, workshops, and national conferences. With the Satisfaction-Priorities Surveys, including the Student Satisfaction Inventory, the firm brings together its many years of research and campus-based experience to enable you to get to the heart of your campus agenda. How to cite this report Noel-Levitz (2012). Why did they enroll? The factors influencing college choice. Coralville, Iowa: Author. Retrieved from www.noellevitz.com/Factors2012. Except where cited otherwise, all material in this paper is copyright © by Noel-Levitz, Inc. Permission is required to redistribute information from Noel-Levitz, Inc., either in print or electronically. Please contact us at ContactUs@ noellevitz.com about reusing material from this report. P009 0812 16 © 2012 Noel-Levitz, Inc. • 2012 National Research Report: Why Did They Enroll? The Factors Influencing College Choice 1-800-876-1117 | ContactUs@noellevitz.com | www.noellevitz.com
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