Whanau Package An informative resource pack to support those during COVID-19 lock down - Catholic Diocese of Auckland
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Whanau Package An informative resource pack to support those during COVID-19 lock down.
Contents
Work and Income
Increase to payments
Wage subsidy
Housing
Emergency housing
Private rentals
International visitors
Kai – Emergency food relief
Family Violence
Power and control wheel
Support services
Safety plans
Mental Health
Support with Children
Talking about COVID-19
Stress Buster exercises
Learning around the home
Animal Welfare
WORK AND INCOME
Increase to Payments
On April 1st 2020 all main benefits will have a 3.09% increase to reflect changes in
the average wage. If you receive weekly payments, in the week of 6th April, you will
get a part payment and the remainder of the increase in the week of 13th April.
If you receive fortnightly payments, in the week of 13th April, you will receive the
new rate.
Check out the new rates here:
Accommodation Supplement*
Special
Net weekly Gross Entry threshold Maximum rate
Benefit
Category rate (after weekly
standard Rent
tax at "M") rate Area Area Area Area
costs or Mortgage
1 2 3 4
board
Jobseeker Support: without children
Single, 18 to 19
$175.48 $196.07 Note 1 $63 Note 2 $165 $105 $80 $70
years, at home
Single, 18 to 19
years, away $213.10 $238.10 Note 1 $63 $75 $165 $105 $80 $70
from home
Single, 20 to 24
$213.10 $238.10 Note 1 $63 $75 $165 $105 $80 $70
years
Single, 25
$250.74 $281.08 $132.57 $63 $75 $165 $105 $80 $70
years or over
Married, civil
union, or de
$401.20 $448.26 $248.75 $100 $120 $235 $155 $105 $80
facto couple
(total)
Married, civil
union, or de
$200.60 $224.13
facto couple
(each)
Category Net Gross Special Accommodation Supplement*
weekly weekly Benefit
rate rate standard Entry threshold Maximum rate
(after costs Rent or Mortgage Area Area Area Area 4
tax at board 1 2 3
"M")
Jobseeker Support: with children
Sole parent $375.17 $431.91 Note $122 $146 Note Note Note Note 4
3 4 4 4
Married, civil union, $428.06 $478.28 Note $135 $162 $305 $220 $160 $120
or de facto couple 3
with 1 or more
children (total)
Married, civil union, $214.03 $239.14
or de facto couple
with 1 or more
children (each)
Married, civil union, $227.46 $254.15 Note $135 $162 $305 $220 $160 $120
or de facto couple 3
with 1 partner not on
benefit and 1 or
more children (total)
Married, civil union, $227.46 $254.15 Note $167 $200 $305 $220 $160 $120
or de facto couple 3
with 1 partner on NZ
Super or Veteran's
Pension and 1 or
more children (total)
Supported Living Payment: with children
Sole parent $422.50 $489.28 Note $134 $161 Note Note Note Note 4
3 4 4 4
Married, civil union, $522.08 $587.14 Note $159 $191 $305 $220 $160 $120
or de facto couple 3
with 1 or more
children (total)
Married, civil union, $261.04 $293.57
or de facto couple
with 1 or more
children (each)
Married, civil union, $274.46 $309.84 Note $159 $191 $305 $220 $160 $120
or de facto couple 3
with 1 partner not on
benefit and 1 or
more children (total)
Married, civil union, $274.46 $309.84 Note $178 $214 $305 $220 $160 $120
or de facto couple 3
with 1 partner on NZ
Super or Veteran's
Pension and 1 or
more children (total)
Sole Parents – Removing Section 102 (formally 70A)
If you currently receive a Sole Parent benefit and you did not apply for child support
or did not name the other parent of the child, your benefit was reduced.
From April 1 2020, these reductions will no longer occur. These changes will be
calculated automatically. Please note, this change will not be back dated.
Accommodation Supplement*
Net weekly rate Gross
Special Benefit Entry threshold Maximum rate
(after tax at weekly
standard costs Rent or
"M") rate Mortgage Area 1 Area 2 Area 3 Area 4
board
See See See See
$375.17 $431.91 Note 3 $122 $146
below below below below
Accommodation maximum rates are as follows
Area 1 Area 2 Area 3 Area 4
$235 $155 $105 $80 1 child
$305 $220 $160 $120 2 or more children
(Ministry of Social Development, February 2020)
Winter Energy Payment increase
From the 1 May to 1 October an automatic Winter Energy Payment increase will be
added to your regular payments. These payments have since doubled as an
additional response to COVID-19.
Increase amounts are as follows,
Single people with no dependent $40.91 a week
children
Couples, and people with dependent $63.64 a week
children
Couples are entitled to $63.64 regardless of living separately, or together.
Please note:
• These payments do not affect other payments from Work and Income or
income related rent.
• These payments are non-taxable
• These payments cannot be paid in a lump sum.
(Ministry of Social Development, 2020)
Home heating running costs
During Winter, power bills can increase due to cold winter days/nights and the
need to heat up the home. It is important to match the right heater to rooms. Part of
this process is considering how each room is utilised. As an example, for larger
rooms that require regular heating such as the living room, it would be ideal to pay
more for a fixed heater that has a lower cost to run and more output to heat.
Fixed heaters include energy efficient heat pumps, four-star gas heaters or a
modern wood burner. For smaller rooms, an electrical heater is ideal because of the
smaller space to heat which in turn, uses less electricity. Electrical heaters are
cheaper but, expensive to run.
See the chart below to compare running costs.
Comparison of Heater running costs. Other Changes to Work and Income From Monday 30th March, Work and Income are deferring the need to produce medical certificates for those already receiving, • Jobseeker Support, • Sole Parent Support, • Supported Living Payment and • Child Disability allowance. Work and Income are also clearing any special benefit reviews, deferring all disability reviews and delaying all annual reviews. (Ministry of Social Development, 2020)
Wage Subsidy
Employee Status
If your employment status has been affected by the Level 4 isolation period and you
are receiving a Wage Subsidy.
Here is some information you need to be aware of.
The Wage Subsidy is paid at a flat rate of,
• People working 20 hours or more a week receive $585.80 (full-time rate)
• People working less than 20 hours per week $350.00 (part-time rate)
******This subsidy payment covers 12 weeks per employee.
Your Rights as an employee
You have the right to request access to the information your employer has provided
in their application to receive Wage Subsidy Support.
• Under the Privacy Act, people have the right to access all information held
about them. You can make a request by contacting
privacyofficer@msd.govt.nz.
Casual Employees
If you were a casual employee and was expected to work during the isolation
period, you are entitled to wage subsidy. This would be calculated by averaging the
hours over the last year. If this averages for 20 or more, they are entitled to the full-
time rate, if it is under 20 hours, you are entitled to the part-time rate.
Complaints
If you have a complaint about how your employer has paid you or you think your
employer is breaching any of their employment obligations to you, feel free to
contact the Employment line by calling 0800 20 90 20 or email
info@employment.govt.nz.Individual Status
For any reason you are not receiving Wage Subsidy support through your
employer, you will need to access financial support from Work and Income through
their current application process.
This is as follows,
• If you have internet access, you can apply online through this link provided:
https://www.workandincome.govt.nz/online-services/apply/index.html
1. This process is easier if you have a ‘mymsd login’. Through this
link, you can find most application forms.
2. If you have a ‘RealMe’ set up, you can complete the online form
through this link.
3. If you do not have either, you will need to make a phone call to the
contact centre 0800 559 009. When asked why you are calling,
please state ‘apply’.
• You will have 20 working days to complete this online form. Once completed,
you will receive a page confirming submission of your application which will
indicate, your reference number, next steps and the documents you will need
to provide.
As an additional response to COVID-19, the government has removed stand down
periods. If you are successful with applications between 23rd March 2020 and 23rd
November 2020, you will not have a stand down period.
• When you have successfully completed all application steps, your payments
will start from the day your application was successful.
• If at any time you need to make changes, have questions or need to declare
information, please phone 0800 559 009.
(Ministry of Social Development, 2020)
***Please remember, during this time, the contact centre is experiencing a
high number of calls. Callers have reported experiencing a 2 hour wait time.
Please have your mobile phone charged during this time.
TIP If you can, leave the speaker phone on so you can continue with your
daily tasks as you wait.Additional Support
Work and Income can assist with additional supports below,
• Food
• Accommodation costs (rent, mortgage, board)
• Power, gas and water or heating
• Dental treatment
• Glasses
• Whiteware (eg, fridge, freezer, washing machine)
• Medical costs
• Home Repairs and maintenance
• Car repairs
• Bereavement
• Fire or theft
•
To enquire eligibility or apply for all the above, you may be able to apply through
‘mymsd’ or call the contact centre on 0800 559 009.
***Please remember, during this time, the contact centre is experiencing a
high number of calls. Callers have reported experiencing a 2 hour wait time.
Please have your mobile phone charged during this time.
TIP If you can, leave the speaker phone on so you can continue with your
daily tasks as you wait.
The call operator may ask a series of questions to identify the support you are
requesting. During this time, have your client number and any additional
information prepared to discuss over the phone. The operator may inform you that a
regional officer will be in contact within 24 hours to gather more information or
inform you of the outcome of your application.
(Ministry of Social Development, 2020)Housing
Emergency Housing
If you have no-where to stay tonight or the next 7 days, you can apply for
Emergency housing by calling Work and Income on 0800 559 009.
When making this call remember,
• You have a right to housing and you have a right to be safe.
• During COVID-19 lock down period, your safety is important.
• When speaking to the call operator, it is important that you state you have ‘no
fixed abode’. These three words explain the seriousness and urgency to your
current situation.
The call operator may continue to ask a series of questions to gather an
understanding of other options you may have such as,
• Assistance with financial help if you are behind on rent, or apply for a new
rental
• Negotiations with landlords
• Staying with family or friends
• Accommodation options you can afford
If there are no options available, they will try to place you into transitional housing,
or emergency accommodation. When if these options are full, emergency
accommodation consists of either a hostel, motel or caravan park.
Payment
Work and Income cover the cost of rent 7 days at a time. The agreed amount will be
paid into your payment card. From here, it is your responsibility to transfer this
money to your landlord/property manager. There may be complications with
completing this transfer and this will depend on circumstance. What-ever the
problem may be, please speak to the property manager or Work and Income for
support. With matters such as these, it is best to have guidance and support from
those who allocated the housing to ensure you have met your obligations.
Shared Facilities
If you are currently staying in Emergency Housing with shared facilities, it is
important to maintain practices that keep your-self safe. Shared accommodation
must provide,
• Bathroom and cleaning facilities must be cleaned daily,
• Laundry must be completed with warm to hot wash
• Food must be eaten within areas that can support social distancing If you have
concerns, there are practices you can do to prevent risk of COVID-19 such as,• Social distancing from others,
• Using your own linen
• Eat meals within a controlled space eg, your room
• Buy your own soap/sanitiser to ensure you can wash your hands when-ever
you need
• Use your own cooking/plates and cutlery
• Disinfect surfaces regularly
(Ministry of Health, 2020)
Private rentals
Since Covid-19, there have been significant changes implemented by the
government to support those at risk of losing homes due to a decrease in income
from shorter hours or job losses. These changes also support New Zealanders to
implement safety measures such as self-isolation and social distancing from others
during level 4 lock down.
From 26th March, changes are as follows,
• No rent increases for 6 months
• No terminations of tenancy agreements during the lock down period up to 3
months
Please be aware, these periods may be monitored and extended by the
government.
For more information on tenants or land-lord rights and obligations, please phone
0800 TENANCY (0800 836 262) or go to tenancy.govt.nz
International visitors
For the latest information regarding travel conditions or rearranging travel, contact
one of the 80 i-SITEs throughout New Zealand or visit the website i-SITE.org.
If you need assistance with Visas please phone Immigration on 0508 558 855 or visit
immigration.govt.nz/new-zealand-visas.
If you are a ‘foreign national’ and you require further consular assistance, please
contact your nearest High Commission or Embassy. You can find the contact details
on the Ministry of Foreign Affairs and Trade site - mfat.govt.nz
• Call 0800 22 66 57 for advice, general enquiries or support (8am-8pm Monday
to Friday)
• Please contact the free government help line 0800 779 997 (8am – 1am, 7 days
a week) if you are not sure what assistance is available to you.
• Or call immigration New Zealand on 09 952 1679
(New Zealand Government, 2020)Kai – Emergency Food Relief
Vision West’s Pataka Kai – West service
Is considered an essential service and will continue to support the community
during the lock down period. During this time, safety for all is a priority therefore,
these will be the operating times and processes.
• Opening hours are Monday, Wednesday and Friday 12-2pm
• Food parcels are pre-packed based on 3 household sizes.
1. Single - up to 2 people
2. Family – up to 4 people
3. Family of 5 or more
• Please park on Glendale Road and wait at the gate outside the Whanau
Centre. While you wait, please practice physical distancing between you and
your neighbour. You will not be permitted on campus to park.
(Vision West, 2019)
The Salvation Army
Food banks have closed down. Please make a phone call to inquire about food
parcels.
Salvation Army out West
• 7-9 View rd, Henderson. Ph: 09) 837 4471
• 32 Delta ave, New Lynn Ph: 09) 827 3128
• 532-534 Don Buck rd, Westgate Ph: 09) 833 6856
Salvation Army out North
• 32 Greenview lane, Red Beach, Hibiscus Coast Ph: 09) 426 0239
• 90 Rosedale rd, Albany, Auckland ph: 09) 478 7567
• 430 Glenfield rd, Glenfield, Ph: 09) 441 2554 ext.2
(The Salvation Army, 2020)
Auckland Council
From the 31st March, the Auckland City Council has set up a food parcel distribution
centre. For those who meet the criteria, a food parcel will be couriered out to you
with essentials such as, tinned food, meat, pasta, rice and basic toiletries.
To access this support, please phone Auckland Emergency Management on
0800 22 22 96 between 7am-7pm 7 days a week.Auckland City Mission Food parcels are available at the Mission’s Distribution centre- not the main site. Please call ahead of time for safety reasons. • City Mission Distribution Centre 15 Auburn Street, Grafton, Auckland Phone: 09 377 4322 Fax: 09 377 4762 Email: Distribution@aucklandcitymission.org.nz Hours: Monday-Saturday, 9am-3pm (Auckland City Mission, 2020) Find a Food bank For more services, and contact details please go to www.foodbank.co.nz Last Resort Service If you have no means of transport and in urgent need for essential supplies, you can contact your local Civil Defence and Emergency Group (CDEM) for assistance. This service was created for people who do not have any options available to them. For Auckland, please call 0800 222 296. This service operates seven days a week 7am-7pm. ****Please note, these processes may change If these options are not feasible, please discuss food support with your case manager or taurawhiri, we may be able to assist.
Family Violence
Every person and in the family (including pets) regardless of age, gender or status
deserves to be treated with respect. For some, the lock down period has unintentionally
created a situation where additional worries and stress may develop, thus creating a
heightened risk for family violence. It is important to remember everyone has the right to
be safe.
The Power and Control Wheel
Here is a diagram explaining the most common ways abuse can occur. This wheel can
provide awareness and understanding of what is happening to victims of abuse, AND how
our actions can affect others.
(Shine, 2015)Support Services for victims
Here is some information about accessing help during lock down.
• If you are in immediate danger, please dial 111 and ask for The Police.
Shine
If you are seeking advice, support or information SHINE can provide this service. The
contact details are,
0508 744 633 this line is open from 9am-11pm 7 days a week
Or the website: www.2shine.org.nz
Women’s Refuge
Women’s refuge can assist with emergency housing and over the phone assistance for those
experiencing violence within the home. If you are a woman currently in a Family Violence
situation, you can access these supports by calling the Women’s Refuge Crisis line on 0800
733 843 or (0800 REFUGE). This is a free help line
Family Violence It’s Not OK
The information line 0800 456 450 is available from 9am – 11pm 7 days a week. This service
provides self-help information and can connect people to other services where appropriate.
(Ministry of Social Development, 2020)
Shakti
Is a service provides support to women and children from Asian, African and Middle
Eastern communities who have or continue to experience family violence and
discrimination.
Shakti provides emergency pick up service for victims of family violence, safe houses,
counselling, advocacy, support groups and women’s centres.
• Crisis line is working 24 hours, 7 days a week 0800 Shakti or 0800 742 584
• Website is: shaktiinternational.org/
(Shakti, 2020)
Support Services for those using violence
Gandhi Nivas
This service is created for men.
Offers free counselling, emergency housing and can assist with referrals to other social
services. Referrals are made through the police however you can call 0800 426 344 for more
information or email info@gandhinivas.nz
(Gandhi Nivas, 2020)Hey Bro Service is provided for men who are at risk of using violence to harm a loved one or family member. 0800 HEY BRO or 0800 439 276 (He Waka Tapu, 2018) Shine Can provide support to both males and females by calling 0508 744 633 (DV Free, 2017) Safety Plans ****Please note: some of this information may be difficult to read**** A safety plan can be created as an ‘escape plan’ or to ‘minimise risk’ for yourself and others during violent situations. There is no right or wrong way to create a plan, the greatest importance is that the plan is relevant to you. Here is some information below. Minimising risk If you are self-isolating in a home where family violence may occur, you can create plans or awareness for others in the home that support safety. Here are some ideas, Code words – If you have children or others in the home, you can decide on a code word that would initiate a plan for children to seek safety or distance as best as they can. Decide on a place (or couple of places) where children could go in times of violence eg, garage, neighbours Positioning in rooms- Where possible, try staying out of rooms where they are objects that could cause serious harm. Try to always sit close to doors to avoid being cornered. Back up plans – Violence can occur at any time or place within the home therefore, it is best to create multiple plans to ensure everyone can get to safety as best as they can. This can include an Escape Safety plan – please see below. Escape Safety Plan To begin, it is best to keep this plan in a safe place. You can add to it, change it and review it regularly to ensure you have everything you need. This is a plan for those preparing to leave. Items to gather and keep in a safe place • Copy of Protection order • Medicine for your children • Copies of birth certificates • Passports • Clothes • Toiletries
• Children’s favourite toys
• Spare money, ATM card for taxi
• Driver’s license
• Copy of bank details
• Important numbers
• Any other important documents eg, residency papers
• Treasured items eg, photos
• If possible-an extra cell phone. Work and Income can assist with this.
Emergency numbers
• Police 111
• Domestic Violence helpline 0508 744 633
• Victim support 0800 842 846
• Doctor
• Lawyer
• Friends/ family
Safety of Pets
Pets are part of the safety plan because they have a big impact on deciding whether to leave
or stay in violent situations.
Where possible, try to find a temporary home for your pet if you are not able to take them
with you. As an example, Women’s Refuge do not allow pets into the homes. You can ask
your family or friends.
The first pet refuge in New Zealand is due to open this year. It is a charitable trust you can
access to insure the safety of your pets while escaping violence.
To inquire further details, call 09 975 0850 or the head to petrefuge.org.nz.
(Pet Refuge, 2019)
Preparation before an Escape Plan
Where ever possible, here are some tips before initiating you escape plan.
• Rehearse with your children
• Create a code word that initiates the plan
• Teach your children how to dial for help – learn their address and dial 111
requesting The Police
• Pre arrange a place to go eg, family/friends
• Do you have spare keys?
• If you can, open up another bank account to filter money in when-ever you can
• You can inform your work colleagues/boss about your plan, they can support your
plan by screening calls.
• Inform neighbours, they may be able to hold your escape bag through the lock
down period.Mental Health
It is important that during this time we look after our mental health. During this time, it is
important to feel lonely, stressed and anxious about COVID – 19. Here are some tips to
support this,
• Stay connected with others through phone, video, email or social media.
• Try to stick to your usual routine eg, sleeping and eating at regular times.
• Exercise – Les Mills have teamed up with TVNZ where an exercise program is aired
for adults at 9am on TV1 and for children and teens at 3pm each day on TV2 if. If you
have the internet, you can try https://watch.lesmillsondemand.com/browse where
they have a wide range of exercises, or access any of the aired workouts on TVNZ on
demand.
• Check in on other people who may need help, or someone to talk to.
• Acknowledge your feelings. It is completely normal to feel anxious, overwhelmed,
stressed and worried in this current situation. There are many activities we can do to
express these emotions such as,
writing or drawing your thoughts,
sharing your thoughts with others,
try creative techniques like arts/ craft, meditation.
Ask friends and family for tips.
Don’t be afraid to ask for help. Call these numbers to speak to professionals who
can assist or provide guidance to other social services.
• Mental Health Helpline: Speak to a trained Counsellor 7 days a week/24 hour
service. Free call or text 1737
• Health line team – 0800 611 116
• SUICIDE crisis line: Counselling service for those who are thinking about
suicide
0508 828 865
• Life line: phone line support for those in distress 0800 543 354 or text 4357
• COVID-19 Helpline: for any issues that are COVID-19 related 0800 358 5453
• Your GP- Please contact your GP for guidance if the matter is not urgent.
• Mental Health Crisis Team: Call this number for an urgent response or
assessment is needed.
West- 09) 822 8501 North Shore – 09) 487 1414 After hours – 09) 486 8900
(New Zealand Government, 2020)Support with Children How to talk to your kids about COVID-19. This guide is a resource from ‘Save the Children’, to assist parents and caregivers to explain the dramatic changes children are experiencing within their day-to-day lives. This guide can assist with all courageous conversations. Here is a link to a child friendly video explaining COVID-19 https://www.youtube.com/watch?v=OPsY-jLqaXM (Save the Children, 2020)
Stress Buster exercises Here are some techniques to support children coping with the stress, worry, release tension and stretch out when there is too much relaxing.
(All images from Save the children, 2020)
Support with Learning around the Home Maintaining routines as much as possible is important and there are many activities whanau can do around the home to keep children occupied, while schools are closed during the lock down period. Here are some ideas to encourage learning within the home.
(Save the Children, 2020) If you have internet access, try the website of your child’s school they are currently enrolled in. Most schools have uploaded helpful learning sheets/activities to support learning in the home. www.twinkl.com is also helpful with resources. TIP: Try other school websites to find more resources.
Animal welfare
Veterinary services
Veterinary Services are considered essential and will remain open during lock down.
If you are concerned about your pet, here is the approved process,
1. Please phone your veterinary clinic ahead of time. This is to ensure an appropriate
plan can be made. This plan may include examination over the phone.
2. Please do not attend a clinic if you have been advised to self-isolate. You will need to
discuss these details over the phone to create a plan. Asking another person to
present your pet to the clinic may not be
If you need to find a vet and contact details, go to ‘Find-a-Vet’.
Please phone Ministry for Primary Industries (MPI) on 0800 008 333 if you have concerns
about an animal’s welfare
(New Zealand Veterinary Association, 2019)References
Auckland City Mission. (2020). Food banks. Retrieved from
https://www.aucklandcitymission.org.nz/fundraising/food-parcels/
DV free. (2017). Working remotely and family violence: Advice to employers.
Retrieved from https://www.2shine.org.nz/dvfree-news-content/working-
remotely-and-family-violence-advice-to-employers
Gandhi Nivas. (2020). Helping to prevent family from harm in New Zealand.
Retrieved from https://gandhinivas.nz/
He Waka Tapu. (2018). Hey Bro: Keeping whanau safe. Retrieved from
https://www.hewakatapu.org.nz/services/0800-hey-bro
Ministry of Health. (March 2020). Information for providers of housing support.
Retrieved from
https://www.health.govt.nz/system/files/documents/pages/covid-19-
information-for-providers-of-housing-support-31mar20.pdf
Ministry of Social Development. (2020). Common questions on the covid–19 wage
subsidy. Retrieved from https://workandincome.govt.nz/products/a-z-
benefits/employer-questions-and-answers.html#null
Ministry of Social Development. (2020). Covid-19 wage subsidy. Retrieved from
https://workandincome.govt.nz/products/a-z-benefits/covid-19-
support.html#null
Ministry of Social Development. (2020). Help with living expenses. Retrieved from
https://www.workandincome.govt.nz/eligibility/living-expenses/index.html
Ministry of Social Development. (2020). Income support package starts 1st April.
Retrieved from https://www.workandincome.govt.nz/about-work-and-
income/news/2020/income-support-package.html#null
Ministry of Social Development. (2020). Housing when escaping family violence.
Retrieved from https://www.workandincome.govt.nz/housing/nowhere-to-
stay/family-violence.html
New Zealand Government. (2020). Covid 19 fact sheet. Retrieved from
https://covid19.govt.nz/assets/resources/Welfare-AOG-Factsheet-24-March-
2020.pdf
New Zealand Government. (2020). Energy efficiency & conservation authority:
Types of heater. Retrieved from https://www.energywise.govt.nz/at-
home/heating-and-cooling/types-of-heater/New Zealand Government. (2020). Looking after your mental wellbeing. Retrieved from
https://covid19.govt.nz/help-and-advice/for-everyone/looking-after-your-mental-
wellbeing/
New Zealand Government. (2020). Welfare. Retrieved from
https://covid19.govt.nz/assets/resources/Welfare-AOG-Factsheet-24-March-
2020.pdf
New Zealand Veterinary Association. (2019). Covid-19 resources. Retrieved from
https://www.nzva.org.nz/page/covid
Salvation Army. (2020). Food banks. Retrieved from
https://www.salvationarmy.org.nz/centres/#!/welfare
Save the Children. (2020). Covid-19. Retrieved from
https://www.savethechildren.org.nz/issues-and-concerns/covid-19
Shakti. (2020). Shakti running as an essential service. Retrieved from
https://shaktiinternational.org/covid-19-shakti-running-as-an-essential-
service/
Shine. (2015). Introduction to domestic abuse. Retrieved from
https://www.2shine.org.nz/resource-room/introduction-to-domestic-abuse-1
Pet Refuge. (2019). Pet Refuge. Retrieved from https://www.petrefuge.org.nz/
Vision West. (2020). Food bank. Retrieved from
https://www.visionwest.org.nz/practical-help/foodbankYou can also read
