Westwood Community Center Outreach - May 2021 - City and County of ...
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Acknowledgements This report was produced by the Office of Councilwoman Jamie Torres. COUNCIL AIDES Daisy Rocha-Vasquez Melissa Mejía Benjamin Chavez CONTACT Office of Councilwoman Jamie Torres 1437 Bannock St. Room 451 Denver, CO 80202 720.337.3333 www.denvergov.org/District3 @CouncilwomanTorres on Instagram and Facebook @TorresDenver3 on Twitter Special thanks go out to each of the organizations who spent time sharing their views and opinions. Every single person we spoke with desires only the best outcomes for Westwood and Southwest Denver residents. They advocate with passion because they are part of this community and care deeply about its future. Investment in their success will translate into a vibrant Westwood. ▫ D3 Arts ▫ In Lakesh Denver Arts ▫ Groundwork Denver ▫ LifeLine- Colorado ▫ Mile High Learning Center ▫ Transform Education Now ▫ Life Span Local ▫ Southwest Denver Coalition ▫ Denver Indian Center ▫ Una Mano Una Esperanza ▫ Roots Family Resource Center ▫ Westwood Unidos ▫ Extreme Community Makeover ▫ Southwest Improvement ▫ Re:Vision ▫ Denver Public Library Council (SWIC) Thanks to Community Language Cooperative for providing meeting interpretation and translation of this report www.CommunityLanguageCoop.com
Introduction Westwood is one of Denver’s largest neighborhoods with over 17,000 residents, and it is one of our most vibrant. It is bounded by Alameda Avenue and Mississippi Avenue on the north and south, and Federal Blvd and Sheridan Blvd on the east and west. “In Westwood, 79% percent of residents are Latino, 12% are white, 2% Native American, 4% Asian, and 3% is African American. A large proportion of the population is recently arrived, mostly Mexican, immigrants. More than 23% [2016] of residents do not speak English, and over 46% of births are to foreign mothers. The average annual wage in Westwood is $47,751 [2016] and that’s $30,988 less annually than the average income of residents of Denver Metro. Over 87% of children attending Westwood public schools qualified for free and reduced lunch in 2007.” Extreme Community Makeover Westwood appears in nearly all of the City and County of Denver’s equity maps, calling upon city leadership to ensure the neighborhood receives additional attention toward economic, educational, social and cultural opportunities. Westwood scores a 2.20 on a scale of 1-5 in the Department of Public Health & Environment’s Neighborhood Equity Index, meaning it has concerning indicators including low high school graduation rates, high percentage of families living below the Federal Poverty Line, low access to a fresh food/grocery stores and low access to parks. Despite these numbers, the Westwood community is strong, active, engaged and has made Westwood a destination for delicious food, cultural celebrations, and community and business connectivity. In recent years, the community has advocated successfully for pedestrian improvements along Morrison Road, a new recreation center, and improvements to a parks and bicycle network. It is the City’s responsibility to ensure city owned facilities are also growing and living up their potiential. Purpose The purpose of this report was to gather and elevate community opinions and visions of the Westwood Community Center at 1000 S. Lowell Blvd and how it should continue to serve residents. District 3 staff created a survey to collect feedback and Councilwoman Jamie Torres offered one-on-one zoom meetings with any nonprofit, community group, business, or resident who requested one. Our goal was to help inform a future Request for Proposals (RFP) from the Mayor’s Office and Division of Real Estate to ensure the center continues to be responsive to residents and community groups in Westwood. We know and appreciate that the Center is currently utilized by Southwest Improvement Council (SWIC), the Denver Public Library, and through a sub- contract, Mile High Montessori. We appreciate and value their presence and contributions to the Center, while also recognizing our responsibility to continually gather resident and stakeholder input about whether a city owned facility is continuing to meet the neighborhood's needs and desires. Outreach This report is a summary of the community outreach completed to date to inform the RFP for the Westwood Community Center, including online outreach efforts to engage members of the Westwood Community. The summary addresses important issues and opportunities identified through the various methods in the feedback process. While developing the outreach strategy, the most effective way to exchange information with community stakeholders and the public was heavily influenced by the state of the COVID-19 pandemic. The outreach strategy included relevant social and traditional media, as well as sharing the Westwood Community Survey through community meetings, non-profits, and registered neighborhood associations. 2
Ultimately, the community engagement provides valuable input from individuals directly affected by the Westwood Community Center to help create a baseline and recommendations for the future of the center. The outreach began through a virtual community townhall with the Westwood Neighborhood Association on January 20, 2021. An online survey was developed and made available on that date and was shared through social media platforms like Facebook, Twitter, and Instagram. Through follow-up meetings and phone calls, residents were informed that a paper survey can be dropped off to their home and picked up once completed. As a result, paper surveys accounted for roughly 65% of the responses. Over the course of seven weeks, without the possibility of in-person meetings, virtual interviews were conducted through Zoom or Microsoft Teams. Interviews included 16 non-profit organizations and about 60 interviewees, with backgrounds in education, youth services, food justice, senior care, arts, and culture and more. Non-Profit interviews were conducted with ▫ D3 Arts ▫ Groundwork Denver ▫ LifeLine- Colorado ▫ Transform Education Now ▫ Life Span Local ▫ Denver Indian Center ▫ Una Mano Una Esperanza ▫ Westwood Unidos ▫ Extreme Community Makeover ▫ ReVision ▫ In Lakesh Denver Arts ▫ Roots Family Resource Center ▫ Mile High Learning Center ▫ Southwest Improvement Council (SWIC) ▫ Southwest Denver Coalition ▫ Denver Public Library Guiding Principles Derived from Interviews Intergenerational impact Arts Support elders Services SWIC provides + others Safe Inclusive Multi-Cultural Multi-Lingual Sustainable for future generations Reliable Avoid Harm Spiritual Issues Identified in Interviews ▫ Lack of space for services in Westwood ▫ Lack of space for community gatherings in Westwood ▫ Lack of space for events and physical activity in Westwood ▫ Need coordinated roll-out of services delivered between key facility spaces: Westwood Recreation Center, future Life Span Local location, Westwood Community Center, RISE Westwood ▫ Organizations have been reluctant to use the Community Center because they are charged fees ▫ Library should be expanded to offer more programming, technology, and services ▫ 15 years ago, development of the Community Center was promised – but never came to fruition ▫ Historically, the Center was not welcoming to all in the neighborhood and was a “Gatekeep” location ▫ Small nonprofits in Westwood suffer because they have no physical location to work out of or regular community space to offer programming or classes. This is what a community center is supposed to provide ▫ Culture of the current building is uncollaborative ▫ Nonprofits are relied upon by the city to meet community needs, but need a reliable location to work out of in order to be successful ▫ It is an unwelcoming space if no one is sitting in the front entry ▫ Non-English speakers and immigrant community want to feel more welcomed and integrated 3
Major Themes from Interviews The following is a summary of the thoughts, comments, and opinions received through the community outreach processes. These were identified and discussed in various ways, highlighting their importance to the Westwood community. The major themes are identified below in no particular order. Arts and Culture Community members shared a common theme of arts and culture. Residents desire a community center that reflects the community through various forms of arts and self-expression. This includes music, dance classes, cultural celebrations, art classes, poetry, spiritual awareness and much more. Many noted the building itself should reflect the arts and culture of Westwood through the visual components of the building. Food Access Numerous residents and stakeholders in the Westwood Community advocated for food access and security. The community advocated for access to affordable and fresh food in the forms of a community garden, food bank, food curriculum, delivery and daily hot meals. Currently SWIC provides meals for some seniors and several respondents indicated they would like this to continue. Respondents mentioned they would like to see a Re:Vision shipping container housed on site for the hydroponic farm, to connect food access across the neighborhood and offer technology education and jobs for teens. A collaboration should be cultivated here. Library There is overwhelming love for the library, but most respondents argued it needs to be much bigger. They were not surprised to hear it is the smallest library in the entire Denver Public Library system. Respondents would like the library to be a place to find a tech assistance center for adults, to make copies and access a computer and WiFi, to take classes (including English classes), to provide craft and creative spaces like other libraries have and to find help with homework through services like a tutoring night. One suggestion for library growth was to include some supplemental library space in other locations in Westwood, like the future Westwood Recreation Center. For the space at the Community Center, the Library would need its own entrance that is separate from the entire center which may require capital improvement funding in the future. Shared Office Space Several Non-Profits would like to have office space in the Community Center. Current tenants, SWIC would like to remain. Other Non-Profits argue they are currently serving Westwood, many directed by current residents of the neighborhood, and they struggle because they do not have sustainable space to operate out of. The overwhelming desire was to see the Westwood Community Center become a shared space for multiple Non- Profits. Those expressing a desire for this included: SWIC, D3 Arts, Lifeline, Una Mano Una Esperanza, SW Denver Coalition Community Space Residents shared a common understanding that the Westwood Community Center is the ideal center to host various organizations and community meetings and events. The lack of community space in Westwood was also highlighted through various levels of conversation and feedback. Members of the community prioritized and identified that a community space to host consistent meetings helps build trust amongst service providers and residents. Residents and community partners also expressed desire for a hub where various members can utilize the space through shared offices and storage. The feedback extended beyond the internal space to the outdoor grounds for more gardens or play areas. The gym came up in several conversations by groups interested in using the space for dance, Zumba, and theatrical programming and events. The gym already includes a stage that would 4
be perfect for regular creative programming and community events. Most respondents commented that there should not be fees charged to any group looking for a meeting room, gym time, etc. “If you’re providing something for free, you should have the space for free. We need more community spaces.” Additional community programing respondents said they would like to see development of a bilingual resource center, hosting legal nights, classes for adults, a regular meeting location for support groups like AA, tutoring support for school kids, and a growing arts center to teach dance (folkloric) to adults and children. Welcoming Space for Immigrant and Refugee community and Non-English Speakers Respondents desire a Community Center that is “actively welcoming.” Actively welcoming means steps are taken to ensure the space is purposefully language diverse, not by request. Some requested it lead with Spanish or take a “Spanish First” model. “If people don’t feel welcome there, they’re not going to walk in the door for what is provided there.” There are several national groups that support building welcoming spaces for immigrant communities. Our local Office of Immigrant & Refugee Affairs can be a conduit to information and resources. Many residents provided overall impressions about the vision and future of the building. The Westwood Community Center needs to feel welcoming to all residents and reflect spirit of the community. In order to compensate the under-utilized space, residents feel that the space needs to meet the diverse needs of the community without overlapping with existing programs. For residents it is an opportunity to elevate awareness that the building exists to support the community. Intergenerational Care: A number of community stakeholders and residents want to incorporate a space for intergeneration care. Community members advocated to not elevate one group over another and provide overall care for a family unit. Intergenerational care ideas included a space of healing, honoring elders, programming between the elders and youth and much more. Child Care Services: Community identified childcare services as a need for families to be able to able to seek assistance, attend classes, and participate in community meetings. Senior Services Seniors in the community identified need a space to engage, mobilize and socialize; to seek out mental stimulation through activities like technology support, culinary classes and more. Youth Services Families identified a need for youth programming to feel connected. Programming services would include the arts, recreation activities, after school support and relevant programming for age groups "Remember the diversity we are serving, remember those who are disadvantaged, make sure they shore that up.” 5
Survey Results Summary 217 total responses The survey was shared online, at community meetings, and by word of mouth through community organizations. Responses were received both online (~35%) and through paper surveys (~65%). Response to each question was not required, so the response rate to survey questions varied between a low of 178 for open ended questions to a high of 214 for demographic questions. Respondent Summary (all demographic charts can be found in Appendix A) Responses covered a broad range of ages, with the highest rate of response at 24.9% for under 18 years old. Under 18 24.9% 45-54 14.6% 18-24 8.9% 55-64 8.5% 25-34 17.4% 65+ 6.1% 35-44 19.7% Respondents were overwhelmingly female (67.8%) and Latinx (91.5%). Two thirds of respondents live in Westwood (65.7%), while all but two of the rest of the respondents lived in adjacent neighborhoods. Nearly three quarters (73.9%) of respondents have lived in their neighborhoods for at least 5 years, with 44.9% having lived there 10 years or more and 29% having lived there 5-10 years. Respondents were comparably split between renters (56%) and homeowners (37.3%) with most living in homes of 3-7 people (82.7%). Spanish is the primary language spoken in homes (62%) followed by English (38%). Top Survey Responses (chart in Appendix B) Top services currently used in neighborhood 1. Food access 2. Family and youth activities 3. Family resources 4. Youth resources 5. Community event space Top challenges to access to resources and services 1. Technology 2. Hours/when services are available and Time 3. Don’t know what’s available 4. Language barriers 5. Transportation Top resources sought outside of neighborhood 1. Community event space 2. Youth activities, resources, and classes 3. Food access 4. Family activities and resources 5. Adult classes For those who seek resources outside their neighborhood, most travel 3-5 miles (33.9%). Some travel 5-8 miles (15.6%), but many likely go to adjacent neighborhoods and travel 2 miles or less (38%). 6
Survey Responses about Community space In addition to multiple choice questions about what resources respondents use and barriers to access, there were several open-ended text questions where respondents could share any ideas about what they would like to see in this space. Several questions had similar phrasing to draw out themes and give multiple opportunities to share any and all visions for what this space could be. Clear themes emerged across all questions, with multiple mentions of classes and resources for adults and youth, access to technology (computers, internet, classes), a desire to see art and green touches in a large space, and a focus on a welcoming, inclusive, culturally responsive space that reflects the community it serves. When asked what services are still needed in the Westwood neighborhood: classes, resources, and activities focused at youth and seniors has the most mentions. This was closely followed by classes for adults covering ESL, Spanish, housing counseling, and parenting and support for technology access. Other services appearing in a significant number of responses included art programming, mental health services, and a library (including expanded services and hours for the existing library). When asked to narrow down to what one service is most needed, the themes were consistent. Senior resources received the most mentions, followed by classes for adults, youth resources, and access to technology. “Me gustaría que hubiera espacio con suficientes computadoras y acceso a internet para cubrir las diferentes necesidades escolares o de trabajo de los niños jóvenes y adultos.” “I would like to see classrooms for the community. Classrooms where we can teach other about poetry, teach each other home-ed, how to fix tires, a place for book clubs.” “Clases de inglés y computación y de diferentes cosas. Programas para niños el fin de semana. Siembro para enseñar como plantar en casa. Préstamo de un espacio para reuniones comunitarias. Proyectar películas para grupos.” In response to what they would like to see in a community center, classes, activities, and resources remained the top theme. Most mentioned a focus on youth, followed by adults and seniors. There were several mentions of a desire to see a big community space that could be used for events or by community members for classes and activities. There were also several mentions of wanting the space to be welcoming, respectful, and feel like a safe space. “Honoring culture and Westwood history, multi-lingual art, etc.” We asked what existing places feel welcoming, and what would make the community center feel welcoming. The most named existing spaces were parks, outdoor areas, and libraries, specifically naming places like the Corky Gonzales Library. But the most mentioned qualities of spaces that felt welcoming were those with friendly and welcoming people, and spaces that were culturally reflective and inviting to the community. Respondents identified a range of things that felt culturally responsive including language access, art, events, and staff from the neighborhood. “Seeing my culture there. Seeing other cultures there. Seeing staff members that are from the community itself.” Qualities to make the Westwood community center welcoming highlighted diversity, inclusivity, and reflecting the community being served more so than any single attribute or physical feature. There was desire for a center serving the whole family in one space, language access, and art. In narrowing down to one most important thing 7
to make the space feel welcoming, a place that is inviting, friendly, nice, and welcomes everyone were the overwhelming top responses. “Que tenga un ambiente familiar y que todos sean bienvenidos” The long form qualitative responses strongly indicated the community desire for a multigenerational community space that is welcoming, reflects Westwood, and provides both services and space for community groups, classes, and events. Programming targeting youth and seniors were both called out, but there was also a lot of interest in classes and supports for adults and whole families. While the community center cannot meet every need, what respondents are largely asking for is a space where everyone is welcome and has access, and that understands the culture and history of the community it will be part of. “Culturally attractive, language accessibility, and open hours that are accessible.” 8
Key Takeaways Responses provided a wide range of ideas for the Westwood Community Center to host services and programs and to become a shared home to several non-profit organizations. Overall, residents are looking for increased access to information and resources, a welcoming space for non-English speakers and immigrants generally, a hub for art, dance, and theater as well as whole-person and whole-family services with workforce development, programming for youth, adults and elders, housing support, mental health support, and immigration support. They also desire a more collaborative approach to providing these services, which means organizations who work together and find ways to weave their programming, outreach, and engagement with one another in mind, as opposed to working in isolation. This might require some external assistance and the Council Office and City and County of Denver should support a shared-space or collaboration grant to help ensure multiple tenants are able to work together to cover a 7 day a week accessible space. A community center and library cannot be a 9-5, Monday-Friday space, this building is such a valuable commodity in Westwood. Respondents want to see whole- person, whole-family, and an intergenerational approach grounded in culture and language inclusion. There are models across the country of multi-functional community centers who offer the variety of programs and services the community says it needs. Most organizations interviewed commented on the barrier created by charging fees for use of meeting and event space for community meeting and events. Recommendations were made including eliminating fees for Westwood based non-profits or eliminate fees is the meeting or event being held is free to the community. We know that running a non-profit in Denver is an act of love and dedication to community. Many of the non-profits interviewed run on very slim budgets and some are volunteer powered. It becomes a time and energy expense to have to identify new places to meet and hold events on a regular basis and offer something to community that they can rely upon. “This building is an asset, let’s fill it with something beautiful.” Post-Covid Importance There was resounding and repeated commentary about how important accessible and welcoming community spaces will be as Denver emerges from the pandemic response. Westwood was a neighborhood hit especially hard by COVID hospitalizations, deaths and low vaccination rates. It is also a community that relies heavily on connection and interpersonal contact to build trust and relationships. The community wants access to activities, creative spaces, mental and physical health offerings, and opportunities to gather. It will be important for any tenant who manages the Westwood Community Center be actively seeking partnerships with nonprofits and residents to accomplish this. No single entity can or should do it alone. Statements for the Future “Set up the building to be more welcoming – it is not inviting, architecturally.” “Feels like a principles office – you’re in trouble when you go in.” “There should always be something going on.” “It should be welcoming and warm. A place that builds trust.” “Post-Pandemic, it will be critical to root the community in connection, social-emotional support, and arts to counteract the isolation.” “When you’re from Westwood, you feel strongly about the successes and needs of your own neighborhood, you can touch the community in ways others can’t.” “This space can be a place where community talks about violence, substance abuse, mental health needs. We don’t talk about it because we don’t trust and don’t have safe spaces.” “Historically we have only had things taken from us, never something that is our own.” 9
Appendix A Respondent Demographic Charts 10
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Appendix B Services Chart 13
Appendix C Survey Language Visión del Centro Comunitario de Westwood | Westwood Community Center Vision El centro comunitario de Westwood está situado en 1000 S. Lowell en el vecindario de Westwood. Mientras la ciudad trabaja para encontrar el mejor uso para esta instalación, ¡queremos preguntarle acerca de cómo le gu staría ver el Centro Comunitario de Westwood para satisfacer sus necesidades y las de su familia! Un gran centro de la comunidad está lleno de vida y actividad, apoya las muchas necesidades de un vecindario, y ofrece un lugar de reunión que refleja a sus vecinos y la historia. Cuéntenos cómo le gustaría que la ciudad se asegurara de que Westwood Community Center cumpla con su visión de un Westwood saludable, conectado y resiliente. The Westwood Community Center is located at 1000 S. Lowell in the Westwood Neighborhood. As the City works to find the best use for this facility, we want to ask you about how you’d like to see the Westwood Community Center help meet your and your family’s needs! A great community center is full of life and activity, supports the many needs of a neighborhood, and provides a gathering place that reflects its neighbors and history. Let us know how you would like the City to ensure Westwood Community Center meets your vision of a healthy, connected, resilient Westwood. * Required 1. Email address * ¡Cuéntenos sobre usted! | Tell us about yourself 2. Edad | Age Mark only one oval. • Menores de 18 años | Under 18 18-24 • 25-34 • 35-44 • 45-54 • 55-64 • 65+ 3. ¿Cuál es su raza/etnia? | What is your race/ethnicity? Marque todos los que apliquen | check all that apply • Blanco | White • Afro Americano/Negro | African American/Black Hispano/Latinx | Hispanic/Latinx • Asiático Americano/Isleño del Pacífico | Asian American/Pacific Islander • Nativo | Native • Multiétnica/racial | Multi racial/ethnic • Other: 4. ¿Cuál es su raza/etnia? | What is your race/ethnicity? Marque todos los que apliquen | check all that apply • Blanco | White • Afro Americano/Negro | African American/Black Hispano/Latinx | Hispanic/Latinx • Asiático Americano/Isleño del Pacífico | Asian American/Pacific Islander • Nativo | Native • Multiétnica/racial | Multi racial/ethnic • Other: 14
5. ¿En dónde vives? | Where do you live? Mark only one oval. • Athmar Park • Barnum/Barnum West • Mar Lee • Ruby Hill • Valverde • Westwood • Other: 6. ¿Cuánto hace que vive en su vecindario? | How long have you lived in your neighborhood? Mark only one oval. • menos de 1 año | less than 1 year • 1-3 años | years • 3-5 años | years • 5-8 años | years • 8-10 años | years 10+ años | years 7. Soy un... | I am a... Mark only one oval. • Inquilino | Renter • Propietario | Homeowner • Otro | Other 8. ¿Cuántas personas viven en su hogar? | How many people live in your household? Mark only one oval • 1-2 • 3-4 • 5-7 • 8+ 9. ¿Qué idioma(s) se habla en su casa? | What language(s) do you speak in your home? Marque todos los que apliquen | check all that apply • Ingles | English • Español | Spanish • Tiếng Việt | Vietnamese • Other: ¡Cuéntenos sobre Westwood! | Tell us about Westwood! 10. ¿Qué tipo de servicios utiliza usted en Westwood? | What kind of services do you use in Westwood? Marque todos los que apliquen | check all that apply • Acceso/apoyo a los alimentos | Food access/support Espacio para eventos comunitarios | Community event space • Recursos juveniles | Youth resources • Recursos familiares | Family resources • Recursos para personas mayores | Senior resources Activities Actividades juveniles | Youth activities • Actividades familiares | Family activities • Actividades para personas mayores | Senior activities Clases Clases juveniles | Youth classes • Clases para adultos | Adult classes • Clases para personas mayores | Senior classes • Recursos de vivienda | Housing resources • Consejería de vivienda | Housing counseling • Other: 15
11. ¿Qué tipo de servicios todavía faltan en Westwood? | What kind of services are still needed in Westwood? 12. Si pudieras elegir un servicio que sea más necesario en Westwood, pero aún no existe, ¿cuál sería? | If you could pick one service that is most needed in Westwood, but doesn’t exist yet, what would it be? 13. ¿Qué desafíos ha enfrentado al acceder a los servicios, recursos e instalaciones del vecindario? | What challenges have you faced in accessing neighborhood services, resources and facilities? Marque todos los que apliquen | check all that apply • Obstáculos al idioma | Language barriers • Tecnología | Technology • Transporte | Transportation • Accesibilidad al edificio | Building accessibility Guardería Guardería| Childcare • Asequibilidad | Affordability • Horario/cuando los servicios están disponibles | Hours/when services are available Tiempo • Tiempo | Time • No sé qué tipo de recursos hay disponibles en mi vecindario | I don’t know what kind of resources are available in my neighborhood • No he enfrentado ningún desafío en el acceso a los servicios del vecindario | I haven’t faced any challenges in accessing neighborhood services • Other: 14. ¿Qué tipos de servicios utiliza fuera de su vecindario? | What kinds of services do you use outside of your neighborhood? Marque todos los que apliquen | check all that apply • Acceso/apoyo a los alimentos | Food access/support Espacio para eventos comunitarios | Community event space • Recursos juveniles | Youth resources • Recursos familiares | Family resources • Recursos para personas mayores | Senior resources Actividades Actividades juveniles | Youth activities • Actividades familiares | Family activities • Actividades para personas mayores | Senior activities Clases Clases juveniles | Youth classes • Clases para adultos | Adult classes • Clases para personas mayores | Senior classes • Recursos de vivienda | Housing resources • Consejería de vivienda | Housing counseling • Other: 15. ¿Hasta dónde tiene que viajar para acceder a esos servicios? | How far do you have to travel to access those services? Mark only one oval. • menos de 1 milla | less than 1 mile • 1-2 millas | miles • 3-5 millas | miles • 5-8 millas | miles 8-11 millas | miles • 12-15 millas | miles • 15+ millas | miles 16. ¿Qué tipo de espacios de la ciudad se sienten acogedores a usted? ¿Qué le gusta de ellos? | What kind of spaces in the city do feel welcoming to you? What do you like about them? 17. ¿Qué le gustaría ver en un centro comunitario en Westwood? | What would you like to see in a community center in Westwood? 16
18. ¿Usaría servicios y recursos que cree que son necesarios si estuvieran disponibles en el Westwood Community Center? | Would you use services and resources you think are needed if they were available at the Westwood Community Center? Mark only one oval. • Sí | Yes No • Quizás | Maybe • No estoy seguro | I'm not sure 19. ¿Qué haría que el Centro Comunitario de Westwood se sintiera atractivo a usted y a su familia? | What would make the Westwood Community Center feel inviting to you and your family? 20. Si pudieras pedir una cosa para hacer que el centro comunitario se sienta más acogedor, ¿cuál sería? | If you could ask for one thing to make the community center feel most welcoming, what would it be? 21. Para mantenerse informado sobre el Westwood Community Center, por favor proporcione su correo electrónico o número de teléfono: | To stay informed with about the Westwood Community Center, please provide either you email or phone number: 17
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