WELCOME GUIDE - International 2020 - For Students
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International 2020 WELCOME GUIDE
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CONTENTS
WELCOME TO LEEDS 2 ARRIVING IN LEEDS 32
Arrival – checklist 33
STARTING AT LEEDS 4 Contact points 34
Starting – checklist 5 Important tasks 36
Key contacts 6 Health advice 38
Welcome and induction 7 Keeping safe 40
Online registration 10 Opening a bank account 41
Your fees 12 Managing your money 42
Module enrolment 14 Food and shopping 43
Getting around 44
LIFE AT LEEDS 16
Feeling at home in Leeds 47
Activities and opportunities 17
Personal and professional development 20
Support and wellbeing 22
KEY DATES Immigration advice
Finding accommodation
25
26
Living in your accommodation 29
Discover the key dates for the Families and children 31
academic year, including term
dates, exam periods and more at
www.leeds.ac.uk/academic_year
IMPORTANT INFORMATION
Information provided by the University, such as in presentations, University brochures and on the University website,
is accurate at the time of first disclosure. However, courses, University services and content of publications remain
subject to change. Changes may be necessary to comply with the requirements of accrediting bodies or to keep courses
contemporary through updating practices or areas of study. Circumstances may arise outside the reasonable control of
the University leading to required changes. Such circumstances include industrial action, unexpected student numbers,
significant staff illness (where a course is reliant upon a person’s expertise), unexpected lack of funding, severe weather,
fire, civil disorder, political unrest, government restrictions and serious concern with regard to the transmission of serious
illness making a course unsafe to deliver. After a student has taken up a place with the University, the University will look to
give early notification of any changes and try to minimise their impact, offering suitable alternative arrangements or forms of
compensation where it believes there is a fair case to do so. The latest key information on courses, entry requirements and
fees can be found at courses.leeds.ac.uk. Please check this website before making any decisions.
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WELCOME TO LEEDS If you’re unable to travel to campus
immediately, you’ll have remote access to all
the support services and teaching resources
you need for your studies.
As a University of Leeds student, We’ve worked with our students’ union, We hope you’ll enjoy your time at the University You’ll receive more information directly
Leeds University Union (LUU), to develop a of Leeds. We know it’s important for you to from your University school about your
we’re really pleased to welcome you settle in quickly, so we’ve produced this guide course, including details about specific
series of activities and events, both on campus
and help you settle into university life. to help you. events and activities.
and online, so you can be sure of a warm and
You are part of our vibrant global community friendly welcome. You’ll also find more information and advice
of students, postgraduate researchers and In this guide you’ll find: at students.leeds.ac.uk/newstudents and
staff from all over the world. • what you need to know and do as you start students.leeds.ac.uk/internationalwelcome
SAFETY ON CAMPUS
Although the COVID-19 pandemic means as a University of Leeds student and when
some things will be different, we’re committed Your personal safety remains our top priority. you arrive in Leeds
We’ve put in place lots of things to make PREPARING FOR YOUR
to providing you with the high-quality learning • information about the COVID-19 safety
our campus and University accommodation JOURNEY TO LEEDS
and student experience you expect. measures we’ve put in place
safe for when you arrive, including social Remember that there’s support to help you
We’re following the UK government’s advice distancing, providing washable face coverings • useful contact details
with preparing to travel to the UK, including
on social distancing, which means teaching for everyone, COVID-19 testing and extra • checklists so you can be sure you don’t
immigration advice, what to bring, arrival,
activities with large numbers of students will cleaning activities. You’ll receive more miss anything
and current health and safety measures.
go ahead using digital technology. Teaching in safety guidance as part of your induction. • information about activities and services For more information visit
small groups will take place face-to-face and on We’ll continue to review our safety measures at the University and life in Leeds www.leeds.ac.uk/international
campus where it’s safe and practical to do so regularly and make any changes, in line www.leeds.ac.uk/linktoleeds
– this may vary depending on your course. with UK government guidance, as quickly as
possible. For the most up-to-date information,
visit coronavirus.leeds.ac.uk/safety-for-students
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STARTING STARTING
CHECKLIST
AT LEEDS Now that you are ready to get started
take a look at what you need to do
next using this checklist.
Getting started
It’s time to start preparing for Explore your online International Orientation (page 7)
your life at the University of Leeds. Use your Getting Started at Leeds resource (page 7)
Your first few weeks will be full of Get your IT username and password (page 8)
Complete online registration (page 10)
new experiences. Don’t worry if you
Pay academic fees (page 12)
haven’t studied at a UK university
Enrol for optional and discovery modules,
before, there’s lots of information if necessary (page 14)
to help you. Complete the online IT induction (page 8)
Take part in your school induction activity (page 7)
Complete your online library induction (page 9)
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GETTING STARTED AT LEEDS
ONLINE RESOURCE
Getting Started at Leeds is our new online
welcome and induction resource for taught
students, helping to support you as you join our
community and settle into university life. You
can access this from 14 September 2020.
students.leeds.ac.uk/newstudents
SCHOOL INDUCTION
Your University school will send you information
about its welcome and induction activities,
giving you the opportunity to meet other
students and staff and to get to know what
you’ll be doing in the weeks ahead. Everything
you need to know about studying in your
University school, including important contact
details, is in your student handbook.
To access a copy, go to minerva.leeds.ac.uk
and click the ‘Learn’ tab, then ‘Organisations’.
WELCOME NEW POSTGRADUATE
KEY CONTACTS TALK TO US AND INDUCTION RESEARCHER INDUCTION
International Student Office Find induction information for
internationalwelcome@leeds.ac.uk postgraduate researchers at
students.leeds.ac.uk/researchinduction
Explore your online resources to
INTERNATIONAL STUDENT OFFICE LINK TO LEEDS help you get familiar with your new
academic life. Take part in activities WELCOME TO YOUR STUDENTS’ UNION
Before you arrive in Leeds, the International You can speak to current students,
Student Office is here to help you prepare. ask questions and find out more about where you can meet people on your Leeds University Union exists to make sure
You can also get information to help you life at the University. course and make new friends. you love your time at Leeds. This includes
plan your travel and arrival and know what www.leeds.ac.uk/linktoleeds supporting your academic achievement
to expect when you get here. ONLINE INTERNATIONAL ORIENTATION through academic societies and helping
www.leeds.ac.uk/international you meet people through a range of
CONNECT WITH US Your online international orientation has wellbeing activities clubs and societies.
lots of information to help you get started.
universityofleeds You can find this at Visit the Welcome and Freshers’ experience
students.leeds.ac.uk/orientation website to understand what a union can offer
you and how it can help you make the most
@UniversityLeeds
of your time on campus.
welcome.luu.org.uk
@LeedsGloCo
www.luu.org.uk
globalcommunityleeds
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SKILLS@LIBRARY
The Skills@Library team can help you develop
the academic skills you need to succeed.
Flying Start introduces you to university study
and provides support with key academic skills
resources.library.leeds.ac.uk/flyingstart
Step up to Masters explores the academic
expectations here at Leeds, and offers support
in making the step up to Masters-level study
resources.library.leeds.ac.uk/
step-up-to-masters
THE LIBRARY Book onto a workshop about topics such
as critical thinking, writing skills and time
There are four main libraries on campus: management, or use online resources to
the Laidlaw, Edward Boyle, Brotherton develop your academic skills at a time and
and Health Sciences. Each library will have pace that suits you. You can also book a
STUDY RESOURCES Download the free UniLeeds app. Once you
have your University username and password,
socially distanced study spaces. There is a
postgraduate-only Research Hub in the
one-to-one appointment with a learning
advisor for help with academic skills,
you’ll be able to: Edward Boyle Library. Take a tour of our maths and statistics.
• access personalised content on your phone, libraries with 360-degree photography at library.leeds.ac.uk/skills
During your time at Leeds, you’ll get the latest University news and much library.leeds.ac.uk/inside
more. it.leeds.ac.uk/mobileapps
study and research independently. Our libraries are open seven days a week ENGLISH LANGUAGE SUPPORT
The University has all the support, • download your free copy of Microsoft Office during term time, with a variety of opening
at it.leeds.ac.uk/office times to suit your needs. Library staff are We offer workshops and consultations that
resources and technology you can fit around your studies, to help you
If you need any help, our experienced IT available online during office hours, providing
you will need. Service Desk staff are available to support you. information and advice, as well as academic develop your academic English language
You’ll find the latest opening hours and skills support. You’ll need your student skills once you’ve started your degree.
COMPUTING AND IT more information online. card to access library buildings and your www.leeds.ac.uk/languagesupport
Go through the online IT induction so +44 (0) 113 343 3333 university username and password to
The Language Zone runs regular activities for
you know how things work from the start. itservicedesk@leeds.ac.uk access online resources.
learners of English, such as Conversation Club
it.leeds.ac.uk Find out more about Library resources, and Let’s Chat, where you can practise your
It won’t take long to complete and covers
services, and support at library.leeds.ac.uk speaking skills and meet other students.
essentials including:
• connecting to our wi-fi network Get started with the library induction at You can also sign up for a language exchange
library.leeds.ac.uk/quickstart or meet other language learners on our
• accessing your email
Microsoft Team, ‘Language Zone Activities’.
• saving and printing your work www.leeds.ac.uk/languagezone
• computing on and off campus
• information on University systems such
as Minerva (the University’s student portal
and virtual learning environment)
Complete your IT induction at
itinductions.leeds.ac.uk/students
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STEP-BY-STEP GUIDE
TO REGISTRATION
STEP 1
Read about registration and find out
what you need to register at
students.leeds.ac.uk/registration
STEP 2
Go to mypassword.leeds.ac.uk and enter
your student number and date of birth to get
your University username and temporary
password. You’ll find your student number on
the emails you’ve received from us. You’ll need
to change this temporary password to create
a permanent one before you can access any
University systems. It’s easier if you do this
ONLINE now by following the on-screen instructions
and registering with the Self-Service Password
REGISTRATION Reset (SSPR) facility.
STEP 3 STEP 4
All students at the University need to To start registration go to minerva.leeds.ac.uk When you arrive in Leeds, we need to check
(our student portal and virtual learning your identity to complete your registration
complete registration. Your timetable environment). Log in using your University (see page 37). If you have any problems
will be produced when you start the username and new password. registering, contact our Student Information
registration process and you’ll also Helpline. You’ll find contact details and
Click in the top right and log in to Student
be able to sign up for Leeds University Services, then click ‘Registration’ and follow
the latest opening hours at
Union membership. students.leeds.ac.uk/registration
Undergraduate international the on-screen instructions. If you can’t start
registration, the reason for this will be explained.
Once you’ve registered, you can start your students can start registration
Just follow the instructions on the screen.
studies or research, attend lectures and from 2 September 2020. You will still be able to enrol on your modules.
seminars, and use the library and computer
When you have completed online registration,
facilities. You’ll also be able to collect your Postgraduate students can begin
you’ll get a registration certificate, which you
student card once you are in Leeds. You their registration from August 2020. can save or access later if you need it.
may need to provide proof of your academic students.leeds.ac.uk/registration
qualifications too, so ensure that you
bring these with you to Leeds, and official
translations, if required.
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YOUR FEES PAYMENT IN INSTALMENTS
If you choose to pay in two instalments,
you’ll need to pay half of your tuition fee before
you register, then set up an agreement to pay
Your tuition fee was confirmed in your the second half of your fees by direct debit
offer letter from us. As part of the from a UK bank account later in the year.
online registration process, you’ll need To pay the first instalment online, by card
to confirm how any fees will be paid. or by Flywire (bank transfer), go to
students.leeds.ac.uk/waystopay
If you are on a pre-sessional course with the
Language Centre, check how you’ll pay your When your UK bank account is open,
fees at www.leeds.ac.uk/languagecentre you’ll need to enter the account details to
arrange payment of your second instalment
All other students should choose one of the by direct debit.
following payment options. When you make
a payment or payment arrangement keep A direct debit allows a third party to transfer
your confirmation email for future reference. money from your bank account on agreed
Read more about payment options at dates through an agreement with the bank.
students.leeds.ac.uk/feescharges
Read more at
students.leeds.ac.uk/bankaccounts
PAYMENT BY FLYWIRE
Flywire (bank transfer) is a payment method SPONSORED STUDENTS
which allows you to make simple payments
If a third-party organisation is paying
to the University in a range of currencies.
your fees, you’ll need to provide our
Do not use cash or bank draft as a payment Student Fees team with an official
method. Do not use third-party agents to letter from your sponsor. Read more at
transfer payments to the University of Leeds, students.leeds.ac.uk/sponsoredstudents
as this significantly increases your risk of
If you have part sponsorship which doesn’t
being exposed to financial crime.
cover your full fees, you’ll need to arrange
payment of the remaining amount by card
PAYMENT IN FULL or Flywire (bank transfer), as above.
students.leeds.ac.uk/sponsoredstudents
To make your payment by card or
Flywire (bank transfer) go to
students.leeds.ac.uk/waystopay SHARING YOUR INFORMATION
We can only discuss your fees and payments
with you, not with anyone else, unless you
give us permission to speak to another
specified person. Find out how to do this at
students.leeds.ac.uk/contactonyourbehalf
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MODULE ENROLMENT STEP-BY-STEP GUIDE
TO MODULE ENROLMENT
STUDENTS WHO DON’T ENROL ONLINE
Postgraduate researchers, Language Centre
and International Foundation Year students
don’t complete module enrolment online.
You may need to select the Step 1
If you’re a Study Abroad, Exchange or
modules that will make up your Familiarise yourself with Erasmus+ student, you can’t enrol for modules
programme of study. module enrolment at online. If you want to add or drop a module,
students.leeds.ac.uk/modules you must contact the Study Abroad Coordinator
Find out about the different types of
in the academic school or department that
modules and whether this applies to you at
teaches the module. Read more at
students.leeds.ac.uk/modules Step 2 www.leeds.ac.uk/incomingmodulechanges
Refer to any pre-arrival information
FULL-TIME UNDERGRADUATE AND your University school sent you.
TAUGHT POSTGRADUATE STUDENTS You can contact the school directly
if you need any help or advice
Once you have your University username choosing your modules.
and password, you can start building
your timetable by enrolling on your course
modules. Remember to refer to the pre-arrival Step 3
information your University school sent to When you’re ready to enrol
you. If you need any help, you’ll be able on your modules, go to
to contact your school directly via DISCOVERY MODULES students.leeds.ac.uk/howtoenrol
students.leeds.ac.uk/enrolcontact and follow the on-screen instructions.
Most of our full-time undergraduate courses
Your course is made up of modules. give you the opportunity to choose discovery
Each module is worth a number of credits modules. They’re a great way to tailor your
that contribute towards your degree.
Step 4
study around interests not related to your
You’ll automatically be enrolled for any course. The discovery modules available Once logged in, you’ll be able to view
compulsory modules you must take as to you will depend on your timetable. your compulsory modules and check
part of your course, so you only need to Our discovery modules are based around your personal timetable. You can
enrol for optional and discovery modules. 10 discovery themes which you can explore then choose optional and discovery
at leedsforlife.leeds.ac.uk/broadening modules, if applicable. Check the
timetable for these modules against
OPTIONAL MODULES Some taught postgraduate courses also allow your personal timetable, to make sure
you to choose elective modules not related they are not at the same time.
You may have to take a certain number to your course, so you can develop your
of optional modules linked to your course, interests and career goals, or try something
but you’ll be able to choose these. completely new. Step 5
Once you’ve made your selection, Access your University
view and confirm your module choices. emails by going to
Undergraduate international students minerva.leeds.ac.uk
A confirmation email will be sent to
can start module enrolment from your University email address and you then clicking the
2 September 2020. Postgraduate should keep this for reference. in the top right.
enrolment dates are at
students.leeds.ac.uk/whentoenrol
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LIFE AT
LEEDS
Studying at the University of Leeds
may be different to what you’re
used to. Don’t worry, there are lots
of ways we can support you during ACTIVITIES AND Although your Freshers’ experience will
be different this year as a result of social
your time with us. OPPORTUNITIES distancing, Leeds University Union’s events
and activities are here for you from the start
of your University experience. Watch LUU’s
welcome talks and find out more about
Your experience as a University of your Welcome and Freshers’ experience at
welcome.luu.org.uk
Leeds student will involve much
more than your academic studies. There are over 300 student-led sports clubs,
faith and culture groups, volunteering and
This section highlights some of the
special interest societies you can choose
opportunities available. from. They’re a great way to meet new
friends and socialise with your flatmates
LEEDS UNIVERSITY UNION and people on your course. Read more at
We hope you’ve already heard lots of great luu.org.uk
things about Leeds University Union (LUU), If you want to find out which might suit you,
your award-winning students’ union right at try LUU’s 60-second quiz at
the heart of campus. findyourfit.luu.org.uk
LUU’s mission is to help you love your time /leedsuniversityunion
at Leeds. You can join for free during online
registration (see page 10). Membership @LeedsUniUnion
includes things like confidential advice, @leedsuniunion
student-focused representation, and lots
of social and wellbeing activities.
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SPORT AND PHYSICAL ACTIVITY GET OUT, GET ACTIVE UNITY
All our facilities, across campus and the city, Our Get Out, Get Active programme gives Unity highlights our shared values and
will be reopened safely, in line with government you the chance to try out a range of fun and commitment to the inclusivity of our community
guidelines. They’ll provide a safe COVID-secure sociable healthy activities, both on campus at the University, through email updates and
environment with staff trained to give the best and in the stunning local countryside. This events. Connect with our friendly community
possible student experience. programme is great for making friends and of students, staff, chaplains and volunteers
boosting your wellbeing. throughout the year. Find out more at
If you’re staying in University accommodation,
students.leeds.ac.uk/unity
you’ll automatically get gym and sports There are beginner sessions to get you started
membership (Edge Club membership) included with no commitment and at a low cost. /UnityEventsLeeds
in your residence fees. If you are not staying in Find out about all the activities on offer at
University accommodation there are a variety of www.leeds.ac.uk/getoutgetactive
membership options to suit you. Find out more THE BUSINESS CONFUCIUS
/gogaleeds INSTITUTE (BCI)
at sport.leeds.ac.uk/student-membership
@gogaleeds The BCI is dedicated to teaching Mandarin and
More information will be available from
September about our sports facilities. educating the community about China. Everyone
We’ll let you know about our welcome who’s interested in finding out more about China
GLOBAL COMMUNITY ACTIVITIES
activities and the COVID-19 safety measures is welcome to attend BCI events and classes.
POSTGRADUATE EVENTS that will be in place to help keep you safe. Global Community connects you to intercultural If you’re a Chinese student who would like to
sport.leeds.ac.uk/the-edge activities and opportunities to get to know share your culture, you can volunteer at events,
There are various dedicated student societies people who can bring you a world of different gain experience and make friends.
for postgraduates, and activities for partners There are over 90 clubs and societies that ideas and experiences. Check our webpage confucius.leeds.ac.uk
and families. Leeds Doctoral College also are about being physically active. They and social media to find out what’s happening.
supports postgraduate researchers with welcome all abilities and are a great way /BCIUL
www.leeds.ac.uk/globalcommunity
training and events. to meet new people. @LeedsConfucius
luu.org.uk/representation/postgraduates-pg luu.org.uk /globalcommunityleeds
/LeedsDoctoralCollege Beyond your health and wellbeing, getting @LeedsGloCo
involved in sport also gives you the opportunity
ESN (ERASMUS STUDENT NETWORK)
@LeedsDocCollege to compete in the British Universities and LEEDS SOCIETY
LANGUAGE ZONE
Colleges Sport (BUCS) leagues. This society provides support to all international
HALLS SOCIAL PROGRAMME sport.leeds.ac.uk You can access resources and advice to and Erasmus exchange students throughout
support your language learning from the their British university experience. Meet people
If you are coming to live in a University hall /theedge.leeds
Language Zone, our study and resource centre from all over the world by taking part in a
of residence, you can access many events @TheEdgeLeeds for languages. The team is available online, variety of activities.
that are run by the Residence Life team. offering many opportunities for language bit.ly/LUUErasmus
These will be a mix of virtual activities @Theedgeleeds learning activities and advice drop-ins to
(which you can get involved in regardless help you study. /ESNLeeds
of your start date in Leeds) and in-person www.leeds.ac.uk/languagezone
events. You can keep up-to-date with all
activities happening in residences as they
are announced on Facebook.
/UOLResLife
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WORKING VOLUNTEERING
Work experience provides a great opportunity Volunteering is a fun way to give something
for you to gain an insight into UK workplace back to the local community, develop skills
culture, develop your language skills, and and meet people. Whether you have a few
help with your career planning and decision hours to spare or can commit to a weekly role,
making. Students take up work in a range of there will be something to suit you and your
organisations from small companies, to interests. You could support young people in
multi-nationals as well as working with charities local schools, get involved in a Leeds University
in a wide variety of roles. The Careers Centre Union volunteering society, or help with one
can support you in finding and applying for of the University’s own sustainability projects.
work experience opportunities. Find out more There are lots of opportunities available across
at students.leeds.ac.uk/workingduringstudy Leeds with over 160 different charities and
community organisations.
www.luu.org.uk/volunteering
@LeedsVolunteer
PERMISSION TO WORK IN THE UK
Before you apply for any paid or unpaid
(voluntary) work, it’s essential that you check
PERSONAL AND CAREER PLANNING
whether you have permission to work in the
PROFESSIONAL
The Careers Centre supports you with all UK and any restrictions on working which
aspects of planning your next steps, including apply to you.
DEVELOPMENT personal development, decisions about career
path, finding opportunities and application and Unpaid/voluntary work counts towards your
weekly limit during term time. Volunteering
interview support. In response to the COVID-19
pandemic, some of these experiences may be means doing occasional work for a charity
offered in person or online, depending on the and this is not restricted. Find out more at
Take advantage of lots of opportunities government guidelines and travel restrictions in students.leeds.ac.uk/workingduringstudy
and resources at the University to help place at the time. You must comply with the terms and
your career. You may be interested in the employment conditions of your UK visa. Check the
and experience opportunities we advertise. UKVI guidance on working for the type
careerweb.leeds.ac.uk of UK visa that you hold. Find out more at
ukcisa.org.uk/Information--Advice/
/LeedsUniCareers Working/Tier-4-work
@TheEdgeLeedsLeedsUniCareers
@LeedsUniCareers POSTGRADUATE RESEARCHERS
Postgraduate researchers should also
be aware that University regulations
LEEDS UNIVERSITY UNION JOBLINK
restrict you to 250 hours of paid work
Leeds University Union’s Joblink service can per 12-month session. Check the
help you find student-friendly employers. Postgraduate Researcher Handbook at
Find out more at luu.org.uk/jobs students.leeds.ac.uk/researchstudentguidance
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LEEDS UNIVERSITY UNION ADVICE Leeds University Union engages students
in making positive decisions about their health
Professional, confidential help and advice is and wellbeing. A team of student ambassadors
available from Leeds University Union Advice. works with representatives in schools to
You can get advice on housing and money offer activities for students, such as monthly
issues, academic procedures and many other wellbeing meetups, self-defence classes
aspects of student life. Their help is free and and stress management workshops.
completely independent of the University. www.luu.org.uk
Leeds University Union
+44 (0) 113 380 1420
advice@luu.leeds.ac.uk
CHAPLAINCY
luu.org.uk/student-advice Our chaplains are experienced at listening and
offering support to students. They are good
@LUUAdvice
to talk to whether faith is a large part of your
life or not at all. You can arrange to speak
STUDENT COUNSELLING, WELLBEING confidentially to a chaplain or find out about
AND MENTAL HEALTH SUPPORT our groups and activities (which are open to
students of all faiths and world views).
We recognise that there may be times when
stress, emotional problems or upsetting life Emmanuel Centre
events make it hard to cope academically +44 (0) 113 343 5071
SUPPORT AND YOUR SCHOOL or personally. We also understand that the chaplaincy@leeds.ac.uk
COVID-19 pandemic will have an impact www.chaplaincy.leeds.ac.uk
WELLBEING
Contact staff in your University school office
on many different aspects of your life.
and your personal tutor/supervisor for support
We’re here to support you through these
with your academic programme and any FAITH, PRAYER AND WORSHIP
difficult times.
personal issues affecting your studies.
If you practise a faith, you’ll find spaces and
You’ll have regular and structured meetings All our support services remain open and
It’s normal to feel a little nervous communities for your faith in Leeds.
with your personal tutor/supervisor, who will are currently being offered online. You can
about starting university in a new play an important role in supporting your access free professional and confidential You can find support and information related
country, especially in the current academic and personal development, as well counselling, wellbeing and mental health to your faith from the chaplaincies and Leeds
unprecedented circumstances. Just as providing advice on other aspects of your support through groups, workshops, University Union student faith societies.
life at the University. Your school induction will single-session consultations, brief counselling Read more at students.leeds.ac.uk/
remember lots of students are having explain more about how staff in your school and web-based self-help resources such as prayercontemplationfaithsupport
a similar experience, and we’re here can support you during your time at Leeds. togetherall. If you need longer-term support
luu.org.uk/clubs-and-societies/faith
to help whenever you need us. or treatment, we’ll help you find the most
appropriate NHS or voluntary sector services.
The University has a network of support and SUPPORT SERVICES
pastoral care to help you make the most of If you have an existing mental health diagnosis,
The Student Education Service brings we can provide one-to-one support, develop an
your time here and to help you through any
together support and information services appropriate support plan, or liaise with external
difficulties. Our services will work together to
with opportunities for students. referral agencies.
ensure any problems are dealt with as quickly
students.leeds.ac.uk
and efficiently as possible, no matter what the
For the latest information about our
problem is. Find out about our support services The Student Services Centre can help with support arrangements, including the
students.leeds.ac.uk/supportandwellbeing a range of enquiries such as accommodation, availability of face-to-face support, visit
fees, registration and student cards. Many of students.leeds.ac.uk/supportandwellbeing
these services are available remotely. Check
details at students.leeds.ac.uk/contacts
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SUPPORT FOR DISABLED STUDENTS
The University’s Disability Services
IMMIGRATION
offers information, advice and support ADVICE
to students who:
• have a specific learning difficulty
(for example, dyslexia or ADHD)
Get in contact as soon as possible if
• are deaf or hard of hearing
you have a question about immigration
• are blind or partially sighted or your visa. Our friendly team is here
• have a physical or mobility impairment to help with your queries about UK
• have a long-term medical condition visas or immigration rules.
• have a mental health condition
Our immigration advisors can give you free
• have an autism spectrum condition immigration advice, when you are applying for
(for example, Asperger syndrome) your visa or looking for a visa extension.
• have a combination of these students.leeds.ac.uk/immigration
internationalstudents@leeds.ac.uk
If this applies to you, contact Disability Services Immigration rules and processes change often
as soon as possible, even if you’re not sure KEEPING THE UNIVERSITY INFORMED
so it’s important to get the correct advice. Our
whether you’ll need support. Immigration Advice Service is the only service If you applied for your visa using a Confirmation
They can discuss your situation with you and at the University that can give you immigration of Acceptance for Studies (CAS) the University
answer any questions you have about possible advice. Staff in your University school or must, by law, report periods of unexplained
support, make you aware of any options open elsewhere in the University can’t advise you absence to the Home Office. It’s very important
to you and help you to access other University about immigration. Always check with us if you to talk to your tutor or supervisor if you’re
support and resources. have questions about your visa or need help going to miss part of your course. To notify
students.leeds.ac.uk/ with your immigration status. the University if you have been ill and missed
disabledinternationalstudents classes, follow the instructions at
students.leeds.ac.uk/attendance
For students who require more specialist WORKING AND VOLUNTEERING
support, such as one-to-one mentoring, DURING STUDY Check with our immigration advisers if you
sign language interpreters, text transcription want to do a work placement or a period of
(including Braille), specialist equipment or Check either your visa sticker in your passport study abroad. You should also get advice if
software, the process of getting the right or Biometric Residence Permit to see if you are you make a change to your course or studies,
support in place can take several weeks, allowed to work. If you’re not sure, check with for example if you need to take re-sit exams or
so it’s important you apply for this as soon the immigration advice team. withdraw from your course.
as possible. To access support, you’ll need students.leeds.ac.uk/working
to have current evidence of your disability
and complete an online sign-up form at INVITING FAMILY AND FRIENDS
students.leeds.ac.uk/settingupyoursupport
If you want to invite your family or friends to
Contact Disability Services on visit you in the UK, find information at
+44 (0) 113 343 3927 students.leeds.ac.uk/visits
disability@leeds.ac.uk
@UoLDisability
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STUDENT ADVICE
Leeds University Union’s Advice team can offer
help and support if you have any difficulties
FINDING UNIVERSITY ACCOMMODATION finding suitable accommodation. They also
offer a service to check your accommodation
ACCOMMODATION
Contact Accommodation Services to find out contract. We strongly recommend getting your
more about University accommodation and contract checked before you sign.
whether there is a room available for you. luu.org.uk/student-advice
Even if you don’t qualify for our accommodation
guarantee, the University may be able to offer
Get support and reliable information you a place. UNIPOL STUDENT HOMES
to find your new home in Leeds. accom@leeds.ac.uk
Unipol provides lots of useful information
accommodation.leeds.ac.uk
and advice on finding accommodation.
You can search for everything, from a room
PRIVATE-SECTOR ACCOMMODATION in a shared student house to a flat or studio
apartment to rent. They can also advise on You can also take advantage of the Unipol
If you prefer to live in private-sector family accommodation. Unipol’s accreditation ‘personal shopping’ house-hunting service.
accommodation, help and advice is available team checks the standards in student Complete the online form with your preferences
from Student Advice, run by our students’ accommodation to ensure you get the and let Unipol do the hard work for you.
union, or from Unipol, a student housing best possible quality student home. www.unipol.org.uk/advice/students/
charity that works closely with the University. leeds-house-hunting-checklist
Speak to the friendly Unipol team in office
hours via webchat. Just go online and wait Unipol Housing Hub
for the invite to chat at +44 (0) 113 243 0169
www.unipol.org.uk/leeds info@unipol.org.uk
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BEFORE YOU SIGN A CONTRACT
If you’re planning to rent private-sector
accommodation, it’s essential to check several
things before you sign a contract. Once it is
signed you cannot usually cancel and will be
legally bound to pay rent until the end of the
contract, even if you move out before.
Make sure you visit the property, calculate
all your costs and get your accommodation
contract checked by Student Advice or
Unipol before you sign it. Never pay a
landlord any money before you sign the
contract. Get more information and advice at
luu.org.uk/student-advice
www.unipol.org.uk/advice/students/know-
your-rights
Find out about other students’ experiences
by searching the address you’re interested
in or the landlord you’re thinking of signing
with. You can do this at
LIVING IN YOUR
rateyourlandlord.org.uk Before arriving in Leeds, you should have
completed our online accommodation
AFTER YOU MOVE IN ACCOMMODATION induction and booked a time slot to arrive at
your residence, so you can move in safely.
Once you’ve collected your keys and you’re Shortly before you arrive, we’ll email you with
inside the property, check it thoroughly and more details on the check-in process and
consider how it compares to when you signed how to get to your residence. It will include
the contract. Take photos of the property UNIVERSITY ACCOMMODATION information about the COVID-19 safety
(including any wear and tear) so you have proof measures that will be in place on arrival,
of its condition and make a note of the meter We’re all more mindful of our own personal so make sure you read this carefully.
readings. Contact the landlord or letting agency safety and the safety of those around us at
the moment. Be assured, we’re taking steps in In University halls there is always a member
straight away about any concerns, such as
response to COVID-19 to create an environment of staff you can contact 24 hours a day if you
missing or damaged items. If there’s a burglar
where you feel confident, relaxed and safe. need help. Your Residence Manager can help
alarm, get the code from the landlord so you
with problems like repairs to your room or if you
can use it. Find out more about living locally We’re introducing a staggered and contactless need to collect post. You can also get advice
and being a Leeds resident at arrivals process, as well as effective social and support from our dedicated Residence
sustainability.leeds.ac.uk/your-community distancing measures, so you’ll be able to meet Life team. University halls offer a safe
new people and socialise in a safe way. All our environment, with Security Services on call
residences will be cleaned often, and hand 24/7. Find out how to contact your Residence
sanitiser will be provided for you to use. Our Manager, Residence Life Warden, Residence
experienced accommodation team will also be Life Assistants and Security Services at
available to help you. For the latest updates, accommodation.leeds.ac.uk/
visit accommodation.leeds.ac.uk residence-contacts
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SCHOOLS
All children between the ages of five and 16
who are in the UK must attend school. Once
your child has arrived in Leeds, contact Leeds
City Council to find out how to apply for a free
school place. If your child is aged between 16
and 19, they can attend a local adult education
centre or college but may have to pay fees.
www.leeds.gov.uk/schools-and-education
CHILDCARE
FAMILIES In the UK childcare can be quite expensive so
you’ll need to budget for this. Get information
AND CHILDREN about childminders, nurseries, playgroups,
out-of-school play schemes and after-school
clubs at familyinformation.leeds.gov.uk
Leeds prides itself on being a CHILDCARE ON CAMPUS
child-friendly city and offers plenty
Bright Beginnings Childcare Centre offers
of attractions and opportunities for a range of services for students, including
PRIVATE-SECTOR ACCOMMODATION COUNCIL TAX couples and families to enjoy. childcare for children between the ages of
Your first point of contact for any issues with Council Tax is a charge the local council makes three months and five years (pre-school)
If you come to Leeds with your family, check
your private accommodation is your landlord for services it provides. Full-time students on and a playscheme during school holidays for
our information about the UK school system,
or letting agent. You can contact Unipol courses over 24 weeks are normally exempt children aged between three and 11 years.
childcare and family-friendly activities, and
for independent advice and to see if your from paying, but others may be charged. our policy on support for student parents. The award-winning Centre, based on campus,
landlord is accredited under the Unipol Code students.leeds.ac.uk/counciltax You can also find information about support is registered with Ofsted and complies with
at www.unipol.org.uk/landlords/directory for pregnant students, spouses and partners at the early years foundation stage, so you can be
Check if you’re exempt, or entitled to a
students.leeds.ac.uk/internationalfamilies sure your child will have the very best of care.
You can also visit Student Advice in Leeds discount at www.leeds.gov.uk/council-tax/
University Union for help with a wide range discounts-and-exemptions/students +44 (0) 113 343 1818
For information on what parents and carers
of housing topics including negotiating with www.brightbeginningschildcare.co.uk
need to know about childcare, schools and
If you’re unsure, get advice from
landlords and issues with your housemates or colleges during the coronavirus (COVID-19)
Student Advice as soon as possible.
property. outbreak, visit FAMILY ACTIVITIES
luu.org.uk/student-advice
www.gov.uk/coronavirus/education-
If you have questions about living in private There are events and activities on campus
and-childcare
accommodation during the COVID-19 and in the local area for you and your family.
pandemic, there’s lots of help available. TV LICENSING
The University and Leeds University Union
The students’ union and Unipol offer free, If you plan to watch on-demand or live TV, run events open to families. You can also
independent advice on all aspects of living in using your own TV or any other device, you find community groups, classes and leisure
private accommodation. may need to buy a TV licence. If you watch activities in Leeds.
luu.org.uk/student-advice TV without a licence you could be fined. students.leeds.ac.uk/familyactivities
unipol.org/leeds Find more at www.tvlicensing.co.uk/students
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ARRIVING ARRIVAL CHECKLIST
IN LEEDS When you’ve arrived and are ready to
settle in, take a look at what you need
to do next using this checklist.
Your first few weeks
Find your way around and start Explore your online International Orientation (page 35)
settling into life in Leeds. Use your Getting started in Leeds online resource (page 7)
Complete your identity check and collect
your Student Card (page 37)
Collect your Biometric Residence Permit,
if required (page 36)
Register with the police if this is a requirement
of your visa (page 37)
Open a UK bank account, if you want to (page 41)
Register with a doctor in Leeds (page 38)
Find your way around the campus
and city centre. Use the guide to
our campus and the city at
www.leeds.ac.uk/campusmap (page 44)
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ONLINE INTERNATIONAL ORIENTATION
In your first few days your international
orientation will give you important information
and inspiration to help you make the most
of your time in the UK. Find your online
international orientation at
students.leeds.ac.uk/orientation
STUDY ABROAD, EXCHANGE AND
ERASMUS+ ORIENTATION SESSION
If you’re a Study Abroad, Exchange or
Erasmus+ student you must attend the Study
Abroad Orientation session, where you will get
essential information about your time in Leeds.
The Orientation session will be a virtual
session run on
Friday 18 September 2020
INTERNATIONAL STUDENT INFORMATION
11.00am–12.30pm UK time
The International Student Office is here to help
The session will be recorded for anyone
you settle in and answer your questions related
who is unable to attend the live session.
to being an international student in Leeds.
CONTACT POINTS STUDENT INFORMATION
You’ll find lots of information about what you
You can email us at: Study Abroad coordinators will also arrange
a time for you to attend a school induction
General international queries
need to do in your first few weeks on our meeting. Check your University of Leeds email
internationalwelcome@leeds.ac.uk
webpages. If you can’t find what you need, in September for details on which session you
When you first arrive in Leeds you may you can email us with any questions. Immigration advice should attend and for the date and time of your
have several questions to help you get students.leeds.ac.uk/newstudents internationalstudents@leeds.ac.uk school welcome meeting.
settled in. The following contact points studentinfo@leeds.ac.uk
should help you to get the answers that Our Student Information Helpline ASK A STUDENT – LINK TO LEEDS
you need. can also help with many questions.
Our welcoming student team can answer
For more information visit
students.leeds.ac.uk/informationpoints questions about life at Leeds and introduce
YOUR SCHOOL you to activities where you can meet other
At our Student Information Points across students and get to know more about Leeds.
Your University school is a key point of campus our friendly staff can help you with You can chat to them online at
contact via email for questions related to a range of enquiries or direct you to the right www.leeds.ac.uk/linktoleeds
your programme. help. You can find more details, including
www.leeds.ac.uk/faculty where they’re located, opening hours and
the support available at
students.leeds.ac.uk/informationpoints
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To complete your ID check you will need:
• your passport
IMPORTANT TASKS COLLECT YOUR BIOMETRIC
RESIDENCE PERMIT
• your visa/immigration permission
(if applicable)
ONCE YOU’VE If you have a Tier 4 (General) student visa or • a document with your student number on it,
ARRIVED IN LEEDS a short-term study visa and are attending a
course for six months or longer, you’ll need to
like your registration certificate or offer letter
• Once you’ve completed your identity
collect your Biometric Residence Permit (BRP) check, you’ll find information about
when you arrive in Leeds. This is the visa that getting your student card at
covers the full duration of your course. If you www.students.leeds.ac.uk/studentcard
provided the University of Leeds Alternative
CHECK YOUR ADDRESS RECORD
Collection Location (ACL) code in your
Once you’ve arrived in Leeds, make sure that immigration application, the University If you need any help, contact our student
your term-time address is correct on your will manage the distribution of your BRP. information helpline. You’ll find contact details
student record. If you were not in Leeds when When your BRP is ready, we’ll email you to and the latest opening hours at
REGISTER WITH THE POLICE students.leeds.ac.uk/registration
you completed your online registration you explain what you need to do and where you
must now update your record to your new need to go. Wait for this email before taking If your visa, BRP or decision letter tells you to
It is very important that you complete
term-time address. You can change this on any further action on your BRP. register with the police, you can find out more
registration. The University must report to
Minerva (the University’s student portal and at students.leeds.ac.uk/policeregistration
If you provided a Leeds postcode in your the government any international students
virtual learning environment). Find out how at who do not complete the registration process.
immigration application instead of the ACL
www.students.leeds.ac.uk/changename
code, you’ll need to collect your BRP from IDENTITY CHECK AND STUDENT CARD
a post office or library in Leeds. For more
We check your identity as part of registration.
details, check the UKVI decision letter you
Find out more at
received when your visa was issued. If you
www.students.leeds.ac.uk/idcheck
need any further information on collecting
or receiving your BRP visit
students.leeds.ac.uk/brpcollection
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HEALTH ADVICE ACCESSING HEALTHCARE
There are various places you can access
If you take regular medication you may need a
doctor in Leeds to prescribe this for you when
This means you’ll only get a limited number of
services free and you will need to pay for any
you are living in Leeds. Bring a letter from your hospital treatment. These costs can be very
healthcare, depending on your needs. current doctor with information about your high, so you are advised to arrange medical
Register with a doctor/general medication and details about your health, insurance. Some countries have a reciprocal
practitioner (GP) in Leeds to your first medical appointment in Leeds. health agreement with the UK. If this applies
PERSONAL SAFETY
to you, check the details carefully.
Washable face coverings will be provided, and Register with a doctor in Leeds soon
after you arrive. Don’t wait until you Hospital – Accident and You may decide to take out insurance to cover
you’ll be able to access free and fast COVID-19 Emergency (A&E) department
need medical treatment. If you’re living in medical related costs, even if you are entitled
testing on campus, to support the NHS Test
University accommodation or private-sector You should only visit a hospital if you need to free NHS treatment. Insurance can offer
and Trace service. Hand sanitiser, soap and
accommodation in the student areas of Leeds emergency care or if your GP refers you additional benefits, such as covering the cost
paper towels will also be available for you to use
you’ll be eligible to join the Leeds Student for specialist treatment. An emergency is a of lost fees if you are unable to finish your
and you’ll notice lots of cleaning activity across
Medical Practice, close to the University life-threatening condition, such as loss of course for medical reasons, or the cost of
campus. You’ll receive more safety guidance as
campus. Register online or request a consciousness, severe chest pain, breathing returning to your home country for treatment,
part of your induction, including advice about
registration pack at difficulties or severe bleeding. The nearest or if a family member is severely ill. It may also
when you need to wear face coverings.
www.leedsstudentmedicalpractice.co.uk/join A&E department to campus is give you access to private treatment, avoiding
coronavirus.leeds.ac.uk/safety-for-students
Leeds General Infirmary (LGI) NHS waiting lists, which can be very long.
We can all help to keep each other safe by You can also find a local NHS doctor or dentist Jubilee Wing, Clarendon Way Find out more at www.ukcisa.org.uk/
following government guidelines on social and find out more about NHS services at +44 (0) 113 243 2799 Information--Advice/Studying--living-in-the-
distancing and incorporating the safety students.leeds.ac.uk/healthcare UK/Health-and-healthcare#layer-5179
measures into our everyday lives. Get the Contact your doctor (GP) for non-emergency To call an ambulance
latest updates at www.gov.uk/coronavirus medical treatment. Meningitis vaccinations
Ambulance services help with serious or life-
Find out how Leeds City Council is threatening conditions. You can make a free You should ensure that you’ve been vaccinated
managing COVID-19 locally at 24-hour telephone health advice call from any phone to the emergency services against meningitis (MenACWY vaccine) and
www.leeds.gov.uk/coronavirus/managing- For health advice at any time of the day or night, by dialling 999. If you’re on campus you should measles, mumps and rubella (MMR vaccine).
coronavirus-in-leeds call the National Health Service (NHS) by dialling also call University Security on You might have had an MMR vaccination as a
111. If you’re not sure which healthcare service +44 (0) 113 343 2222 young child, but you need to ensure that you’ve
to use, call 111 to discuss the options with an had two doses.
adviser. They will ask you a series of questions Will I have to pay for healthcare? If you haven’t had these vaccinations at home,
to assess your symptoms and immediately you should arrange to get them as soon as
In England, you’re entitled to receive NHS
direct you to the best medical care for you. possible after arriving in Leeds.
primary care medical services at a GP surgery
The NHS App is a simple and secure way and emergency care in an Accident and Check with your doctor to find out if you are
to access a range of NHS services on your Emergency (A&E) department without charge. eligible to receive the vaccine.
smartphone or tablet.
Prescribed medication costs a set NHS rate For more information, visit
www.nhs.uk/using-the-nhs/
per item, currently £9.15, which you pay at the students.leeds.ac.uk/
nhs-services/the-nhs-app/
pharmacy when you collect your prescription. internationalstudentshealth
Pharmacies If you’re going to be in the UK for more than six
months and have a visa, you will have paid the
For everyone’s health and wellbeing If you have a minor health problem, such as Immigration Health Surcharge (IHS), so you
we’re creating a smoke-free campus a cold, sore throat or dry skin, you can visit a won’t be charged if you are referred to hospital
students.leeds.ac.uk/smokefree pharmacy to get advice and buy medication. for further tests or treatment. Keep a note of
If your local pharmacy is closed, you can buy your IHS reference number in case you need it.
medication every day of the week until midnight If you’re going to be in the UK for less than
at Boots Pharmacy in Leeds train station. six months, you won’t have paid the IHS.
+44 (0) 113 242 1713
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KEEPING SAFE OPENING A BANK INTRODUCTION LETTER
BANK ACCOUNT
Most banks will need to see a letter from
the University to open an account for you.
During online registration enter your correct
permanent home address outside of the UK
Leeds is a great place to live, but like and your term-time address inside the UK.
all big cities it has some crime. You may want to open a UK bank The University will then email your bank
The situation in the UK may be different to
account to pay your fees in instalments introduction letter to you. If you make any
what you are used to at home, so it’s important and to set up regular payments for changes to your addresses or your name,
items such as bills. you’ll receive an email with an updated letter
to find out and follow the usual UK crime-
the following working day. Make sure both
prevention precautions.
addresses are correct and are not left blank, as
There is a dedicated security service that works DECIDING WHICH ACCOUNT TO OPEN this may mean you do not receive your bank
24/7, 365 days a year, patrolling all University introduction letter.
property and monitoring campus CCTV to help If your visa is for 12 months or more, you’ll
UNIVERSITY SECURITY OFFICE have a large choice of bank accounts. If your Our bank introduction letter can be used at
keep you safe. Our Security team has been
This service operates 24-hours a day, every day visa is for less than 12 months, you’ll have the Leeds branches of Barclays, HSBC,
awarded Police Certified Secured Environment
of the year. Security staff offer crime prevention a more limited choice of bank accounts you Lloyds and Santander. If you choose to
Accreditation, which recognises the University
advice respond to emergencies and deal with can open. bank elsewhere and need a different bank
as a safe and secure environment.
lost property. Contact them for information and introduction letter, you can order one from
We have created a bank account comparison www.students.leeds.ac.uk/
Top safety tips: advice about an emergency on campus or in table to help you choose your bank account.
University accommodation, or to report a crime. registrationcertificate
• Stay on well-lit busy streets and avoid Check to see what documents you need
175 Woodhouse Lane and how long you must be in the UK to
walking home alone after dark +44 (0) 113 343 5494 (general enquiries) open each account.
• Lock windows and doors at all times, +44 (0) 113 343 2222 (emergencies only) students.leeds.ac.uk/bankaccounts
especially when you leave the house www.leeds.ac.uk/security
• Don’t leave valuables unattended,
even for a few minutes
WEST YORKSHIRE POLICE
If you have any safety questions, or in the
unlikely event that you’re a victim of crime, The police service keeps Leeds safe, attends
there is lots of support available to you. emergencies off campus and gives crime
You’ll receive more safety advice during prevention advice.
your orientation and induction sessions. Dial 101 for any non-emergencies or to report
students.leeds.ac.uk/safety a crime. The emergency number for police
off campus is 999, where there is a danger to
WHO TO CONTACT life, or when a crime is happening. If you’re
on campus call +44 (0) 113 343 2222
If you’re on the University campus or in www.westyorkshire.police.uk
University accommodation, contact the
University’s Security Office in an emergency.
If you’re in the city centre, elsewhere in Leeds
or further away, you can contact the police to
get urgent help.
40 W W W. L E E D S . AC .U K 41You can also read
