WELCOME GUIDE Eau Terre Environnement Research Centre 2021-2022 - Institut national de la recherche scientifique

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WELCOME GUIDE Eau Terre Environnement Research Centre 2021-2022 - Institut national de la recherche scientifique
WELCOME
  GUIDE
  Eau Terre Environnement
  Research Centre

  2021-2022

I // WELCOME GUIDE | Eau Terre Environnement Research Centre
                                                               INRS.CA
WELCOME GUIDE Eau Terre Environnement Research Centre 2021-2022 - Institut national de la recherche scientifique
TABLE OF CONTENT
Welcome                                 1   Student spaces                          7    (for international students)           16
A brief overview of INRS                1   Sustainable development                 7    Emergencies / Info-Santé health line   16
The ETE Centre at a glance              1   Office keys                             7    Need care?                             16
                                                                                         Group plan - ASEQ                      17
       STUDYING AT INRS                            PAYING FOR                            Psychological support                  17
 1     DURING THE COVID-19                   5     YOUR STUDIES                     8
       PANDEMIC                         2
                                                                                                STUDENT
                                            INRS scholarships                       8    10     ASSOCIATIONS                    18
Courses                                 2   Financial support during
Access to research facilities               parental leave                          8    INRS student federation (FEINRS)       16
and campus                              2   Supplemental tuition fee exemption           Eau Terre Environnement Centre
                                            scholarships                            8    Student Association (AECETE)           16
       THINGS TO DO                         Support from you supervisor             8
 2     ON ARRIVAL                       3   Payment schedule                        8           INFORMATION TECHNOLOGY
                                            Student financial assistance (SFA)            11    AND PHONE NUMBERS      20
Submit your legal documents             3   from the Government of Quebec           8
Registration                            3                                                For any IT questions or
Get in touch with your mentor           3          HOUSING                               support requests                       20
Orientation day and                          6     AND TRAVEL                      9     Wireless access                        20
information session                     3                                                Sending large files                    20
INRS email address                      3   Finding housing in Quebec               9    Phone numbers                          20
                                            Housing: basic information              9
       YOUR                                 Getting around                         10
 3     STUDIES                          4                                                12     LIBRARY                         22

Your student record:
                                             7     INTERNATIONAL
                                                   STUDENTS                        11    Specialized documentation and
IDÉ Academic Portal                     4                                                information services (SDIS)            22
Steps to complete each term in IDÉ      4   Budget, banking services                     Contacting SDIS                        22
Forms                                   5   and credit cards                        11   Training sessions                      22
University glossary                     5   Other services                          11   Collections and services               22
Study plan                              5   Work                                   12    Research data                          22
Work-study-family balance               5   French, the official language                Statistical and geospatial data        22
Digital learning environment (Moodle)   5   of Quebec                              12
E-Learning                              5   Income tax                             13           YOUR RIGHTS AND
                                            Health and hospitalization insurance   13    13     RESPONSIBILITIES                23
       YOUR PLACE                           Immigration                            13
 4     OF STUDY                         6   Some tips to help you make                   Graduate studies regulation            23
                                            the most of your stay in Quebec        13    Psychological harassment
INRS – all the centres                  6                                                and sexual violence                    23
General administration                  6          STUDENT                               Code of ethics                         23
Centre management                       6    8     SERVICES                        14    Language policy                        24
                                                                                         Research integrity                     24
ETE RESEARCH CENTRE                     6   Your contacts                          14    Intellectual property                  24
Access to the building                  6   Overview of services                   14    Ombudsman                              24
Access card                             6
Parking                                 6          HEALTH CARE AND
Bikes                                   6    9     PSYCHOLOGICAL SUPPORT           16    14
                                                                                                LA
                                                                                                SYNTHÈSE                        25
Dining area                             7
Classrooms and meeting rooms            7   Desjardins Insurance

II // WELCOME GUIDE | Eau Terre Environnement Research Centre
WELCOME GUIDE Eau Terre Environnement Research Centre 2021-2022 - Institut national de la recherche scientifique
A BRIEF
WELCOME                                                                  OVERVIEW OF
                                                                         INRS
                                                                         › Founded by the Government of Quebec in
                                                                           1969.
                                                                         › Comprised of four research centres
To all our new students:
                                                                           • Armand-Frappier Santé Biotechnologie
                                                                             Research Centre
We are thrilled that you have chosen to pursue your university             • Eau Terre Environnement
studies at Institut national de la recherche scientifique (INRS) and         Research Centre
we would like to extend you a warm welcome!
                                                                           • Énergie Matériaux Télécommunications
By choosing INRS, you’ve chosen a top quality research and edu-              Research Centre
cational experience. You’ve also chosen to dive straight into an
adventure like no other, with personalized academic support and            • Urbanisation Culture Société Research
program offerings focused on society’s greatest challenges.                  Centre
At INRS, we’re committed to ensuring you have all the information        › A university dedicated exclusively to
you need to feel comfortable with the new learning and research            graduate level research and training
environment that will be your home. The Studies and Student Life         › About 150 faculty members
Department and the Eau Terre Environnement Research Centre               › Over 700 graduate students
have put this guide together to provide valuable information
designed to help you settle in. Please read it now and refer back        Interdisciplinary research at a university
to it regularly.                                                         where people matter.
We’re looking forward to guiding you through this new step in your
academic journey, which will no doubt be full of exciting discoveries,
rewarding conversations, and unforgettable memories.
On behalf of our entire university community, we wish you a most         THE ETE CENTRE
rewarding and inspiring academic journey here!
                                                                         AT A GLANCE
                                                                         › A multidisciplinary approach that fosters
                                                                           a big-picture perspective essential
Philippe-Edwin Bélanger                                                    to the understanding and integrated
Director                                                                   management of water and georesources
Studies and                                                              › Six research areas: Geomatics and
Student Life Department                                                    Remote Sensing; Ecology, Ecotoxicology,
                                                                           and Environmental Genomics;
                                                                           Hydroclimatology; Environmental
                                                                           Technologies; Geology and Geological
                                                                           Resources; and Environmental
                                                                           Geosciences.
                                                                         › About 35 faculty members
                                                                         › Leading two important projects: a
                                                                           training program in Environmental
                                                                           Decontamination Technologies and
                                                                           Integrated Water and Wastewater
                                                                           Management (TEDGIEER) and a network
                                                                           of researchers in ecotoxicology (EcotoQ).
                                                                         › Participating in several research groups,
                                                                           for example Institut nordique du Québec,
                                                                           CentrEau, RIISQ network et CIRSA.

    1 // WELCOME GUIDE
STUDYING AT INRS DURING
   1         THE COVID-19 PANDEMIC
             THE PANDEMIC IS EXPECTED TO HAVE A MORE MODERATE EFFECT ON THE
             2021-2022 ACADEMIC YEAR. WE ARE MAKING EVERY EFFORT TO ENSURE YOUR
             TIME AT INRS MEETS YOUR EXPECTATIONS.

COURSES                                                     ACCESS TO CAMPUS AND
As long as health regulations allow, most teaching acti-    RESEARCH FACILITIES
vities will be in person and students will be required to   All campuses and research facilities should be acces-
come to their campus.                                       sible following health regulations.

2 // WELCOME GUIDE | Eau Terre Environnement Research Centre
2         THINGS TO DO ON ARRIVAL

SUBMIT YOUR LEGAL                                           ORIENTATION DAY AND
DOCUMENTS                                                   INFORMATION SESSION
Get in touch with your contact for student records.         New students at your centre are invited to an orientation
Make sure you provide all the required documents            day. The invitation has been or will be emailed to you.
(CAQ, study permit, etc.).                                  Orientation day is important to help you start your uni-
                                                            versity career at INRS on the right foot.
  YOUR CONTACTS
  FOR STUDENT RECORDS                                       INRS EMAIL ADDRESS
  Mélanie Laverdière                                        An INRS email is created for you when you arrive.
  Doctoral and Master’s research programs                   Instructions on how to activate it will be emailed to your
  ETE Centre - Quebec City, office 5402                     personal email address or given to you when you arrive.
  Phone: 418 654-2622
  melanie.laverdiere@inrs.ca                                INRS will use this email address to communicate with
                                                            you.
  Patricia Munoz
  Professional Master’s programs                            Spam emails are usually blocked. You will receive a re-
  ETE Centre - Quebec City, office 5304                     port when this happens. Follow the instructions to re-
  Phone: 418 654-2552                                       lease legitimate emails (in French).
  patricia.munoz@inrs.ca

REGISTRATION                                                  SET UP YOUR INBOX
                                                              . If you need help setting up your email on your
Be sure to register as soon as possible. Registration is
done through the IDÉ academic portal.                           mobile device or computer, visit
                                                                https://sri.inrs.ca/soutien (in French only)
For international students not covered by the RAMQ            . To access your email from the Internet:
(see section 9), registration also allows you to activate
                                                                https://email.ete.inrs.ca
your membership in the group health and hospitaliza-
tion insurance plan. Those covered by the RAMQ must
send a copy of their card to the Registrar’s Office.

  ACCESS TO IDÉ
  https://portail.inrs.ca/ide/portail/index.html
  User name and password emailed to you when                   WHAT MENTORS DO
  its time to register for your first term.                    Your mentor can guide you and advise you on
  See section 3 for more details about IDÉ.                    various aspects to help you adapt to your new
                                                               training and living environment. Ask your mentor
                                                               any questions you may have.
GET IN TOUCH                                                   Don’t want a mentor?
WITH YOUR MENTOR                                               Want to change mentors?
                                                               Contact the head of the mentorship program:
• A few weeks before the semester begins, you will             sve@inrs.ca
  be introduced to a fellow student who is familiar with
  INRS: this person will be your mentor!
• The mentor matching operation is updated a
  few times during the two months preceding the
  beginning of the semester. International students
  must have their study permit POE letter before being
  matched.

3 // WELCOME GUIDE | Eau Terre Environnement Research Centre
3          YOUR STUDIES
YOUR STUDENT RECORD:                                           STEPS TO COMPLETE EACH
IDÉ ACADEMIC PORTAL                                            TERM IN IDÉ
Used to:                                                       1. You must register for each term until your
. Manage your contact information                                 final thesis submission or graduation
. Register
                                                                  You will receive an email each term containing the
. Request a leave of absence
                                                                  necessary information on how to register.
. Change your registration
. Request an extension                                            Your registration will be blocked if you have an out-
. Request to change to full-time or part-time                     standing balance of $100 or more. If this happens,
. Select your courses                                             please contact the Finance Department (finances@
. View your account statement                                     inrs.ca) to pay the amount owing or work out a pay-
. Choose your research topic                                      ment plan.
. Submit your research objectives for the term                    International students will be unable to register if one
. Assess your research activities for each term                   of the following documents is due to expire before
. View your transcript                                            the end of term: CAQ, study permit, RAMQ card (if
. Submit your proposal for your thesis committee                  the student has one).
. Submit your dissertation or thesis electronically            2. Choose your courses and activities (see the
. Request an embargo                                              box)
                                                               3. Update your contact information, if required
  COURSES AND ACTIVITIES                                       4. Pay your tuition fees as soon as you re-
                                                                  ceive the invoice (see description of fees [in
  You decide of your courses and activities for
  the semester when you register. Visit the INRS                  French])
  website for the course schedule (in French).                    Pay by credit card, cheque, or deduction from your
  For more information, see the tool to find a                    scholarship.
  study program (in French). Then, select your
  program and go to the “Cours” tab to find their              RESEARCH MASTER’S AND PHD
  description.
                                                               5. Research objectives and evaluation
                                                                  You must present your research objectives at the
                                                                  beginning of term.
   ABSENCES                                                       The objectives will then be evaluated at the end of term.
   . Do you need to take a break from your
     studies? You can suspend your studies for a
     maximum of three terms (excluding parental
     leave). Talk to your research director.                      PROOF OF REGISTRATION
     Note: A leave of absence affects the support                 TRANSCRIPTS
     you receive and your ability to work if you are              Submit a request at the following link to obtain a
     a temporary resident.                                        proof of study or an official transcript:
                                                                  http://www1.inrs.ca/doc/public/inscription/
   CHANGES AND
   WITHDRAWALS
                                                                  HEALTH INSURANCE FEES
   As long as you act by the deadlines indicated in
   the university calendar, you can:                              Tuition fees include health and medical insurance.
   . Change your registration and get a refund                    You can opt out of some insurance. Read the
                                                                  Health care and psychological support section
   . Withdraw from classes without failure                        for more details.

Registrar’s Office: registrariat@inrs.ca | Québec City: 418 654-3861 | Toll free: 1 877 326-5762

4 // WELCOME GUIDE | Eau Terre Environnement Research Centre
FORMS                                                         WORK-STUDY-FAMILY BALANCE
You will find all the forms you need for your studies on      Engaging in a course of study requires balancing se-
the INRS website. For example:                                veral areas of your life. It is helpful to follow some tips
. Choice and change of supervisor                             on work-study-family balance or to use a tool to as-
. Choice of research topic                                    sess your workload. As a student, a survival guide (in
                                                              French only) provides you with winning strategies.
. Thesis evaluation report forms

                                                              DIGITAL LEARNING
UNIVERSITY GLOSSARY                                           ENVIRONMENT (MOODLE)
This online glossary will help you understand the
                                                              Some faculty members provide access to content on
French terms related to your studies.
                                                              the INRS Moodle digital learning environment. Avai-
                                                              lable to all students in Moodle, the self-training module
STUDY PLAN                                                    entitled Studying online at INRS (in French only) pre-
                                                              sents some tips on how to use this environment. In the
You have primary responsibility for the success of            case where teaching activities must be followed online,
your research project. So it’s important to make sure         please note that a headset with a built-in microphone,
you have all the information you need, starting with the      a computer with a camera and the software required
Guide to graduate studies (in French). In addition to         by your course, as well as a high-speed wired Internet
walking you through your first steps at university, it also   connection are required.
tells you how to approach each stage of your academic
journey.
Open communication with your research supervisor is           E-LEARNING
key to success. It’s normal for your opinions to differ       Although the majority of learning activities are expec-
from time to time or for misunderstandings to occur,          ted to be in-person in 2021-2022, here are a few words
but it’s important to be able to talk about them.             about online learning.
In the event of a dispute, or if you are having trouble       There are many persistent myths about online learning
communicating, notify your program director. If you           activities, and knowing about them can help you pre-
have a complaint about supervision, you can contact           pare for success. As a student, you are expected to
the Graduate and Postdoctoral Studies Department.             practice a Netiquette to promote healthy and effective
                                                              online interactions. You will need self-discipline in your
                                                              studies and some tips can make it easier. Also, some
                                                              recommendations can help you create a place that is
   ACADEMIC YEAR                                              favorable to learning.

   DIVIDED INTO THREE TERMS:
   FALL | WINTER | SUMMER                                        ACCESS TO MOODLE
   See the university calendar for:                              Your login information for Moodle is the same as
   . Term start and end dates                                    for IDÉ.
   . Holidays
   . Course change and withdrawal deadlines

5 // WELCOME GUIDE | Eau Terre Environnement Research Centre
YOUR PLACE                            EAU TERRE
 4          OF STUDY                              ENVIRONNEMENT
                                                  RESEARCH CENTRE
INRS — ALL THE CENTRES                            490, RUE DE LA COURONNE, QUÉBEC
                                                  (QUÉBEC) G1K 9A9 CANADA
Armand-Frappier Santé
Biotechnologie Research Centre
531, boulevard des Prairies, Laval (QC) H7V 1B7
                                                     CENTRE MANAGEMENT
Urbanisation Culture Société                         See the bottom of the ETE Centre webpage to
Research Centre                                      find out about the Center’s administrative and
                                                     management team.
Montreal
385, rue Sherbrooke Est, Montréal (QC) H2X 1E3
Québec City
490, rue de la Couronne, Québec (QC) G1K 9A9
                                                  ACCESS TO THE BUILDINGS
Eau Terre Environnement                           . If you are planning to work after 6 p.m., you need
Research Centre                                     to register at the building entrance and state where
                                                    you are working.
490, rue de la Couronne, Québec (QC) G1K 9A9
                                                    No one is allowed to be in the building from 11 p.m. to
                                                    6 a.m. Monday to Friday and from 6 p.m. to 6 a.m. on
Énergie Matériaux
                                                    Saturdays, Sundays, and holidays unless they have
Télécommunications                                  written authorization from the building manager.
Research Centre                                   . A security guard is on site until 11:50 p.m.
Varennes
1650, boulevard Lionel-Boulet
Varennes (QC) J3X 1S2
Montréal
Place Bonaventure                                    ACCESS CARD
800, de La Gauchetière Ouest
Portail Nord-Ouest, bureau 6900                      Students need an access card to the building.
Montréal (Québec) H5A 1K6                            They must pay a $20 deposit, which will be re-
                                                     turned to them at the end of their studies.
                                                     For more information:

  GENERAL                                            CONTACT PERSON FOR
  ADMINISTRATION                                     THE BUILDING
  .                                                  Céline Bélanger
      Legal Affairs
  .                                                  office 1304, extension 3807
      Archives and Document Management
                                                     celine.belanger@inrs.ca
  .   Communications
  .   Philanthropic Development and Alumni
      Relations
  .   Graduate and Postdoctoral Studies
  .   Finance
  .   Planning and International Relations
  .   Research and Development
  .   Registrar’s Office
  .   Government Relations and Public Affairs
  .   Human Resources
  .   Information Resources
  .   Material Resources

6 // WELCOME GUIDE
PARKING                                                        STUDENT SPACES
Underground parking is managed by Indigo. Anyone               Student space is allocated when you first register. It is
can pay the day rate to park there (entrance and exit          managed by the contact person for student records.
via rue Victor-Revillon, a one-way street). Payment is
automated.
                                                               SUSTAINABLE DEVELOPMENT
                                                               . Each person is responsible for emptying their own
BIKES                                                            recycling bin into the communal recycling bins near
Bike racks are located in the underground parking                the washrooms.
garage. There is also an outdoor bike rack in front of the     . Used batteries can be taken to the third floor to be
building. The first time you use them, please register at        recycled.
reception (ext. 4677, accueil.ete@inrs.ca) and you will        . For more information, contact the building’s green
be given a parking sticker.
                                                                 committee (comite-vert@inrs.ca).
                                                               Remember: You can get in touch with your contacts
DINING AREA                                                    (see chapter 8) at any time and they will direct you to
The dining area is located on the third floor. There are       the right people.
a number of fridges, microwaves, toaster ovens, and
toasters for use by all the building’s staff. There are also
two sinks as well as several coffee machines and vend-
                                                               OFFICE KEYS
ing machines with carbonated beverages, juice, cook-           If you are assigned a workspace, your contact for stu-
ies, snacks. A patio is also available for students and        dent records will tell you who to contact to get your of-
staff to use.                                                  fice ($10 deposit). For your safety, we recommend you
                                                               lock your office when you are not there, even for short
                                                               periods of time, and never leave valuables out in the
CLASSROOMS AND MEETING                                         open. You will get your deposit back when you return
ROOMS                                                          your key.

A number of rooms are available for seminars, confer-
ences, and meetings. There are also two rooms avail-
able for video conferences. For more information, get
in touch with the contact person for the building.

7 // WELCOME GUIDE | Eau Terre Environnement Research Centre
5             PAYING FOR YOUR STUDIES
                INRS OFFERS DIFFERENT TYPES OF SUPPORT WITH THE GOAL OF ENABLING
                ALL STUDENTS TO DEVOTE THEMSELVES TO THEIR STUDIES.

INRS SCHOLARSHIPS
                                                                       EXTERNAL SCHOLARSHIPS
                                                                       AND AWARDS
ETE CENTRE
Research PhD and master’s                                              For a list of programs offered by external
                                                                       organizations (public and private): INRS website.
Scholarship for all full-time students                                 A scholarship makes a great addition to your
Master’s with thesis: four terms ($5,920/term)                         resume!
PhD: eight terms ($6,895/term)
Professional master’s degree
Scholarship for all full-time students                               PAYMENT SCHEDULE
                                                                     Whether you receive a scholarship or support from
First two terms ($5,920/term) and last term ($2,980)
                                                                     INRS, or an external scholarship managed by INRS, the
Please note: Amounts are reassessed each year based on the cost of   payments are usually made on the following dates:
living.
                                                                     Fall 2021 term              Winter 2022 term
FINANCIAL SUPPORT DURING                                             September 16                January 20
PARENTAL LEAVE                                                       October 21                  February 17
In 2021, INRS became the first university in Quebec to               November 18                 March 17
offer a support program to its students during a paren-
tal leave. To benefit from this program, students must               December 16                 April 21
have been studying at INRS for one year and receive
a scholarship from INRS. Students employed by INRS
are also eligible. For all the details, consult the program          STUDENT FINANCIAL
webpage.                                                             ASSISTANCE (SFA) FROM THE
The Fonds de recherche du Québec and the federal
granting councils also have parental leave measures.
                                                                     GOVERNMENT OF QUEBEC
Consult them.                                                        If you are a Canadian citizen or permanent resident, you
                                                                     are eligible for SFA. You can apply online.

SUPPLEMENTAL TUITION FEE
EXEMPTION SCHOLARSHIPS                                                 QUESTIONS ABOUT SUPPORT OR
Tuition fees are higher for students from outside Que-                 PAYMENT OF YOUR SCHOLARSHIP?
bec. Visit the INRS website (in French) for more de-
                                                                       Get in touch with your contact for student
tails. Supplemental tuition fees do not apply to students              affairs. See contact information in section 2
from France and French-speaking Belgium.
INRS offers exemption scholarships for these supple-
mental fees. Get in touch with your contact for student
records.

SUPPORT FROM YOUR
SUPERVISOR
If you do not have financial support or if your financial
support has ended, talk to your supervisor. Funds may
be available to support you.
Being part of a research team increases your
opportunities for support.

8 // WELCOME GUIDE | Eau Terre Environnement Research Centre
6         HOUSING AND TRAVEL

FINDING HOUSING                                          HOUSING: BASIC INFORMATION
INRS does not offer student housing. However, Univer-    If you read French, visit the Housing section on the Im-
sité du Québec student housing is available in Quebec    migrant Quebec website for information on:
City, a stone’s throw from INRS.                         . Where to look
                                                         . Rental housing characteristics
                                                         . Leases (rental agreements)
                                                         . Your rights as a renter
   HOUSING IN QUÉBEC CITY
                                                         Otherwise, see the English guides mentioned above.
   UNIVERSITÉ DU QUÉBEC STUDENT HOUSING                  Student reference on housing (traps to avoid, tips, ren-
                                                         ters’ rights): see Likehome.info
   Les résidences Sainte-Hélène
   575, rue Sainte-Hélène
   Québec (Québec) G1K 9M4

   Édifice Fleurie                                       GETTING AROUND
   480, rue de La Chapelle                               Here is some important basic information. More infor-
   Québec (Québec) G1K 0B6                               mation is available on the INRS website in the Trans-
   Phone: 418 657-4201                                   ports section (in French).
   Information: residencesuq@uquebec.ca
                                                         AFFORDABLE CARSHARING
   FIND AN APARTMENT                                     See: Communauto
   Trouve un appart (in French)
   Kijiji
   LesPAC                                                  GETTING AROUND QUÉBEC CITY
   Kangalou
                                                           TAKING THE BUS IN QUÉBEC CITY
   Louer.ca
   Marketplace                                             To get reduced fares, first ask for the Student+
                                                           OPUS card:
                                                           . On the Student+ web page, consult the How
                                                             to obtain Student+ OPUS card section.
The best way to determine the travel time between a        . Get the Proof of full-time student status form
specific apartment and the INRS is to use the Google         from your contact for student records (see
Maps directions feature. You will see the line numbers       chapter 2).
to get to INRS and the time required.
                                                           BY BIKE
Visit the Réseau de transport de la Capitale (RTC)
                                                           Québec City website: bike network (in French)
website. The Métrobus (whose number is in the 800s)
is fast and frequent.

  PAYING RENT
  Rent is due on the first of every month.
  For more details:
  Tribunal administratif du logement website

9 // WELCOME GUIDE | Eau Terre Environnement Research Centre
INTERNATIONAL
  7          STUDENTS
This section contains useful information for students        OTHER SERVICES
who are new to Quebec. The Studying and living in
Quebec page (in French) on the INRS website contains         As a renter, you may also have utilities to pay for. Utility
more information on the following topics:                    costs vary (in French).
. A future in Quebec           . Climate and clothing        HOME INSURANCE
. Food                         . Money and banking
                                                             It’s important to get home insurance.
. Budget                       . Language
. Housing                      . Phone                       If there’s a theft, fire, or other loss, the insurance will cover:
. Transportation                                             . Your personal belongings
The Living in Québec guide on the Immigrant Québec           . Your liability for damage to the property or others’
website is also a very relevant resource. Consult it.          belongings
See also the page Settle and integrate in Québec of          Assurance Québec (in French)
the Québec Ministry of Immigration (Ministère de l’Im-       http://www.assurance-qc.com/maison.html
migration, de la Francisation et de l’Intégration - MIFI).
                                                             DRINKING WATER
                                                             Drinking water is free in Quebec. You don’t need to buy
                                                             water, contact a provider, or pay to use the service.
  ACCOMPAGNEMENT QUÉBEC
                                                             HEATING AND ELECTRICITY
  Register for this service offered by the MIFI. It
                                                             Find out if there are any additional costs for heating
  gives you access to several services and mee-
                                                             and electricity before renting an apartment.
  tings with an Integration Assistance Agent (IAA).
  Appointments with IAAs can be made at the MIFI             In Quebec, heating is generally electric. If a rental is list-
  office at Montréal-Trudeau airport or by phone at          ed as:
  514 864-9191.                                              . Chauffé, the landlord pays for the heating
                                                             . Éclairé, the landlord pays for the electricity, not
                                                               including heating
                                                             . If the rental property does not include utilities, you
BUDGET, BANKING SERVICES,                                      will need to open a utility account.
AND CREDIT CARDS                                             There is only one electricity provider:
When you arrive in Canada, you will need to open a           Hydro-Québec: 1 888 385-7252
Canadian bank account so that INRS can deposit your
                                                             https://www.hydroquebec.com/residential/
scholarship money.
The Immigrant Quebec website has some useful infor-
mation in French:
. Budget and banking institutions (in French)
. Banking accounts and credit cards (in French)                 BANK ACCOUNT COMPARISON
Information on these topics can also be found in the            Government of Canada:
English guides presented above.                                 Account Comparison Tool

                                                                CREDIT CARD COMPARISON
                                                                Government of Canada:
                                                                Credit Card Comparison Tool

10 // WELCOME GUIDE | Eau Terre Environnement Research Centre
WORK                                                        FRENCH, THE OFFICIAL
You can usually work in Canada with a study permit, but     LANGUAGE OF QUEBEC
it depends on the conditions of your study permit and       French is the official language of Quebec, even if you can
your registration status. The Études au Canada web-         usually get by speaking English, especially in Montreal.
site (in French only) breaks down the conditions and
situations under which you can work.                        ALREADY SPEAK FRENCH WELL?
WORKING OFF CAMPUS                                          If you already speak French, you may have some ques-
                                                            tions about certain Quebecois words and expressions.
Most of the time, you can work off campus with your
study permit, for a maximum of 20 hours per week.           To help you, or simply satisfy your curiosity, we’ve put
Make sure you respect the conditions for work.              together a short glossary of Quebec expressions.
The terms and conditions in effect may include more
permissive rules for holidays and breaks scheduled on
the school calendar. Please note, however, that these         FRENCH COURSES
do not apply to the holidays you decide to take. This
only applies in two situations at INRS:                       You can – and we recommend you do – take
                                                              French lessons. Each fall and winter semester,
. The short break between the end of a term and the
                                                              INRS offers free French courses. These courses
  start of the next one                                       allow you to progress to the intermediate level.
. Professional program: during a term where no                Before the beginning of the semester, you
  activities are offered                                      will receive an email about the courses and
                                                              resources to practice your conversation.
WORKING ON CAMPUS
The number of hours you can work on campus is
unlimited. But you’ll need to ensure your work isn’t
interfering with your studies. If necessary, talk to your
supervisor to avoid any misunderstandings.

  SOCIAL INSURANCE NUMBER (SIN)
  You need a social insurance number to get a job.
  To get one, visit the Service Canada website.
  Note: your SIN is highly confidential. Only give it to:
  . Your employer
  . Your financial institution
  . The Government of Canada
  . Your educational institution

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INCOME TAX
If you live or work in Quebec for a certain period of     SOME TIPS TO HELP YOU MAKE THE
time, you will probably have to file income tax returns   MOST OF YOUR STAY IN QUEBEC
(in French). Information in English is available in the   . Talk to your mentor and build ties
guides mentioned earlier. You will need to file two re-     with your colleagues.
turns: one for Quebec and one for Canada.                 . Get involved in university life.
Canada: to learn more, visit the website of the Govern-   . Take an interest in Quebec culture and ask
ment of Canada                                              questions.
Quebec: to learn more, visit the Revenu Québec website    . Keep on playing sports and doing activities
                                                            you enjoy.
HEALTH AND HOSPITALIZATION                                . Do not isolate yourself.
INSURANCE                                                 . Actively maintain links with your family and
                                                            friends back home.
You must have health and hospitalization insurance. See
the Health care and psychological support section.

IMMIGRATION
It is important that you:                                 WORRIED ABOUT SOMETHING TO DO
. Always make sure your immigrant documents are valid     WITH YOUR IMMIGRATION STATUS?
. Strictly adhere to the immigration rules and any        Your contact for student records can help.
  special conditions that apply to you                    If there is a problem, a staff member at student
. Renew your documents before the start of the term       services can help you or direct you to the appro-
  if they are due to expire before the term ends          priate resources.
                                                          See Section 8 for a list of student services staff
                                                          members and their contact information.

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STUDENT SERVICES
  8         THE STUDIES AND STUDENT LIFE DEPARTMENT AT INRS SUPPORTS
            STUDENTS AND HELPS THEM WITH THEIR PLANS BY PROVIDING A WIDE
            RANGE OF SERVICES DESIGNED TO FOSTER A WELCOMING ACADEMIC
            ENVIRONMENT AND HELP THEM SUCCEED.

YOUR CONTACTS                                             OVERVIEW OF SERVICES
Students at INRS have a range of resource people they     Email sve@inrs.ca for more information.
can turn to for guidance and services.
                                                          WORKSHOPS AND TRAINING SESSIONS
                                                          Workshops and training sessions are offered each
                                                          term to help you:
   1. YOUR CONTACT FOR STUDENT
                                                          . Develop your skills
      RECORDS
                                                          . Prepare for the job market
     Mélanie Laverdière
     Doctoral and Master’s research programs              . Learn more about topics you care about
     ETE Centre - Quebec City, office 5402                A notification is sent to students who might be interest-
     Phone: 418 654-2622                                  ed whenever new activities are added.
     melanie.laverdiere@inrs.ca
     Patricia Munoz
     Professional Master’s programs                       FRENCH COURSES
     ETE Centre - Quebec City, office 5304                See the box in section 7.
     Phone: 418 654-2552
     patricia.munoz@inrs.ca
                                                          AVOID PLAGIARISM
   2. YOUR MENTOR                                         Inserting a portion of a scientific text and failing to re-
     Your mentor will be able to answer most of           move it can happen. Avoid any suspicion of plagiarism:
     your questions. If it’s something more compli-       see the box in section 13.
     cated, they can direct you to the appropriate
     resource.
                                                          WRITING SUPPORT
   3. STUDENT SERVICES                                    Is writing papers and thesis a real challenge? Become a
      Send your questions to the student services         member of the Thèsez-vous organization, which offers
      team at the following address: sve@inrs.ca          multiple writing tools, workshops and retreats. Take
      Yannick Machabée                                    information on English tools and workshops: they are
      Student services officer                            just developing, but English retreats are already avail-
      Phone: 418 654-1801                                 able. You pay for your membership ($20), and then
      yannick.machabee@inrs.ca                            INRS pays for registration to all activities afterwards.
                                                          All you need is to be registered in a program at INRS
      Hama Tchamo-Kpona                                   at the time of the activity. Before registering, email
      Secretary                                           info@thesez-vous.com from your INRS email address
      Phone: 418 654-3815                                 to receive the promotional code that will allow you to
      hama.tchamo-kpona@inrs.ca                           register at INRS’s expense. Take advantage of it!

  CONSULT YOUR INRS MAILBOX REGULARLY
  The Student Life Services team, like other INRS departments, will send you information relevant to you by
  email. Sometimes, posted activities are even taking place within a few days.

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FINANCIAL SUPPORT FOR STUDENT PROJECTS                      STUDENT ENGAGEMENT
If you have a project or activity in mind to:               INRS supports student engagement. Getting involved
. Promote scientific life at university                     with your university is a rich and rewarding experience
. Improve the quality of life at INRS                       that makes a difference.
                                                            . The ambassadors program is a chance for students
Consult the program (in French) before submitting your
                                                              who love INRS to help promote it.
request to sve@inrs.ca. Do not hesitate to contact us
                                                            . The student mentorship program encourages
to discuss your idea in advance.
                                                              returning students to lend a hand to colleagues who
We encourage all projects that benefit the INRS com-
                                                              are just getting started at INRS.
munity. Talk to us about your plans!
                                                            . Finally, students are invited to participate in the new
                                                              Mental Health Allies Network.
SPORTS FACILITIES – ETE CENTRE                              There are all kinds of ways to get involved!
There is a workout gym in room 1320 that includes sta-
tionary bike, treadmill and a few dumbbells. Reservation
required.                                                   STUDENT RECOGNITION
                                                            Your work, background, and skills can be showcased in
                                                            a variety of ways:
SPECIAL NEEDS
Student services provides personalized individual assist-   Three Minute Thesis
ance to students with disabilities or learning disorders.   Ma thèse en 180 secondes
                                                            . Present your thesis in three minutes
Tools, services, and other accommodations may be
available to you.                                           . French and English components
Welcome to INRS!                                            . INRS winners go to the regional finals
Contact us at sve@inrs.ca.
                                                            Forces AVENIR
                                                            Mandate: to recognize, honour, and promote university
EMPLOYABILITY                                               students who demonstrate excellence and outstanding
Each year, the Student Life Services team shares with       commitment.
you opportunities to improve your professional integra-     . A Quebec-wide contest
tion, either:                                               . A jury made up of public figures
. Training to facilitate your employability
                                                            Show off your talents!
. Links to initiatives and job offers from our partners
. When relevant, networking events                          OSEntreprendre
                                                            Competition aimed at promoting the entrepreneurship
                                                            initiatives of students, both within and outside INRS.

   COMMISSIONER OF OATHS
   To have official documents authenticated, ETE
   Centre students may contact:
   Secrétariat général, secretariatgeneral@inrs.ca

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HEALTH CARE
  9          AND PSYCHOLOGICAL SUPPORT
DESJARDINS INSURANCE
ALSO CALLED HEALTH AND HOSPITALIZATION                      DESJARDINS INSURANCE - FAQ
FOR FOREIGN STUDENTS                                        When and how will my insurance coverage
During your stay in Quebec, you must be covered by a        be activated?
health and hospitalization insurance plan. Upon regis-      At the beginning of your first semester, the
tration, all foreign students automatically enroll in the   Registrar’s Office will send you your insurance
INRS group health and hospitalization insurance plan        certificate via email. You must then register.
offered by Desjardins Insurance. This is the group insu-    On the web:
rance plan for university foreign students that Quebec
institutions have negotiated with Desjardins Financial      Go to the Plan member zone and click on
Security. INRS collects the insurance fees together with    Access our online services, and then on Register
the tuition fees.                                           now.

Students from certain countries may be exempt from          On mobile device:
this insurance through social security agreements with      Download the app Omni de Desjardins in the
Quebec. If you are from one of these countries, you         App Store or on Google Play.
may be eligible for the Régie de l’assurance maladie du     How do I claim?
Québec (RAMQ). In these cases, you must take steps          Once you have registered (see above), see
before your departure and upon your arrival in Quebec.      the How to submit a claim on the Desjardins
You will find more details on the Régie de l’assurance      website.
maladie du Québec website.
                                                            How to get more information?
                                                            It is your responsibility to read the explanatory
                                                            brochure for your insurance policy. See how to
  EMERGENCIES/                                              access it online.

  INFO-SANTÉ                                                Do you have questions about your coverage?
                                                            Desjardins - Customer contact centres,
  DIAL 911 FOR EMERGENCIES                                  1 800 463-7843
  For emergencies, especially medical ones.                 Having trouble with your insurance certificate?
  Please note that fees apply for ambulance service.        Contact the registrar’s office at
                                                            registrariat@inrs.ca
  * You must have a Canadian SIM card for 911 service
    to work with your phone.

  DIAL 811 – INFO-SANTÉ HEALTH LINE
  Do you or your family need advice from a nurse?           NEED CARE?
  Do you need someone to direct you to the ap-              Consult the Primary care health and social
  propriate healthcare resources?                           services section of the Quebec government
  24/7 free phone consultation service                      website. Normally, the doctor, service or clinic
                                                            you consult will be able to tell you if the service
                                                            is covered by your insurance. If in doubt, contact
                                                            the insurer (Desjardins Insurance or ASEQ, as
                                                            applicable).

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GROUP PLAN – ASEQ                                         PROFESSIONAL ASSISTANCE – ANYTIME (24/7)
                                                          In order to initiate necessary changes to feel better,
(ADDITIONAL INSURANCE)                                    find answers to your questions, solve problems, make
All INRS students benefit from a two-part group health-   choices or understand yourself better:
care plan (Group insurance plan – ASEQ):                  Employee and Student Assistance Program (PAEE)
HEALTHCARE COMPONENT                                      24/7: 1-877-257-5557 (English) / 1-800-361-2433
. Vision care                                             (French)
. Professional services                                   For more details on the program, see the INRS website.
. Vaccines, X-rays, etc.
Available only to students covered by RAMQ

DENTAL COMPONENT                                            PROFESSIONAL ASSISTANCE –
Available to everyone                                       ON WORKDAYS
For more information, consult the insurance docu-           INRS PSYCHOLOGIST
ments (in French) or contact the INRS student federa-
                                                            To discuss your situation, explore avenues
tion (FEINRS).
                                                            of resolution or recovery options and to be
                                                            referred to the most appropriate resource,
                                                            contact: psychologie@inrs.ca
  OPTING OUT OF THE PLAN                                    DESJARDINS INSURANCE FOR
  The premium is billed with your fall and winter           INTERNATIONAL STUDENTS
  tuition fees.                                             Sessions with a psychologist are reimbursed
  Each year, during the first month of the first term       up to a maximum of $500 per year. Check with
  in which you are enrolled, you can opt out of one         Desjardins.
  or both components.                                       GROUP PLAN - ASEQ
  Fees for 2021-2022:                                       Sessions with a psychologist or psychotherapist
                                                            are reimbursed up to a maximum of $500 per
   Fall                      Winter                         year, but you pay the first $50 for each session.
                                                            Check with ASEQ.
   Healthcare: $77.21        Healthcare: $154.43
   Dental: $55.71            Dental: $111.42

                                                          EMERGENCIES AND CRISIS
                                                          For emergency assistance, please contact Centre de
                                                          prévention du suicide at 1-866-277-3553.
   FEINRS                                                 For a crisis situation requiring lodging, temporary daily
   FEINRS (see Section 10) handles the group in-          support, or onsite intervention, please contact the crisis
   surance plan with ASEQ. You may contact the            centre in your area, 24/7.
   member of the executive representing you with          Varennes: Centre de crise L’Accès, 450-679-8689
   ASEQ.
                                                          Bonaventure: Centre L’Autre Maison, 514-768-7225

                                                          SELF-CARE AND SUPPORT TOOLS
PSYCHOLOGICAL SUPPORT                                     To help you take care of your mental health, assess
                                                          your psychological distress and well-being, monitor
NEED A LISTENING EAR?                                     your symptoms and develop a strategy to get better,
                                                          visit Suicide.ca, My Tools section.
The Mental Health Allies Network is made up of
members of the staff and student community who act in     Consult the INRS website for more suggestions.
a voluntary and confidential manner. These individuals
are trained and supported to help those in need of
psychological support.

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10           STUDENT ASSOCIATIONS

INRS STUDENT FEDERATION                                      EAU TERRE ENVIRONNEMENT
(FEINRS)                                                     RESEARCH CENTRE STUDENT
FEINRS is an umbrella association representing the           ASSOCIATION (AECETE)
student associations from all INRS centres. It facilitates
student dialogue and coordination on matters of com-
mon interest. Its mission:                                   AECETE represents all students in water and earth
                                                             sciences programs at INRS. AECETE’s mission is to pro-
. Defend and promote the rights and interests of its
                                                             tect and promote the educational, social, economic, and
  members on matters of common interest, including:          research interests of its members. You are invited to
 - Tuition fees, ancillary fees, and other fees paid to      get involved in your student association: every fall, the
   INRS                                                      various committees are renewed. The AECETE regular-
 - The management, administration, and payment of            ly organizes a variety of social activities (happy hour,
   INRS and external scholarships                            wine and cheese, Halloween party, etc.), environmental
                                                             events (zero waste day, recycling collection, "bring your
 - Academic affairs (program evaluation and modifi-
                                                             own cup" event, etc.), sports activities (hockey, soccer,
   cation, amendments and additions to statutes and
                                                             sports challenges, etc.) and scientific activities (student
   regulations)
                                                             conferences, guest speakers, etc.). Your suggestions
 - Management of group insurance (health and dental)         for activities are always welcome. The AECETE also
 - Compliance with INRS regulations by the adminis-          listens to the problems that the students of the center
   tration and faculty                                       may encounter during their studies. It can redirect you
 - Health and safety conditions in INRS laboratories         to resources, including psychological help if needed.
 - Any other needs included in this framework identi-        You can reach AECETE at aecete@ete.inrs.ca.
   fied by members                                           You can also follow them on Facebook.
. Officially represent its members before any body
  deemed relevant to promote their rights and
  interests.
. Promote, protect, and develop the scientific
  interests of its members and INRS students in
  general.
. Connect students from local member associations
  in order to foster a sense of belonging to INRS
  and create opportunities for social and scientific
  discussions.
To contact FEINRS, write to: fe.inrs@adm.inrs.ca

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11          INFORMATION TECHNOLOGY
             AND PHONE NUMBERS
FOR ANY IT QUESTIONS OR                                 SENDING LARGE FILES
SUPPORT REQUESTS (INRS                                  You can use the file sharing program to send large do-
EMAIL, WIRELESS NETWORK,                                cuments. Either the sender or the recipient must have
                                                        an INRS email address.
COMPUTER ROOM)
Please refer to the INRS website (in French).
                                                        PHONE NUMBERS
                                                        INRS Directory (in French)
WIRELESS ACCESS
Three wireless networks are available across INRS.
. INRS: This one can be used by all INRS personnel
  in any INRS centre. Sign in with your Windows
  username and password.
. INRS-Visiteurs: This network is for anyone who does
  not have an INRS account. It offers Internet access
  only and does not require a password.
. Eduroam: This is a wireless network available in a
  number of universities that you can log into using
  your INRS Windows account.

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12           LIBRARY

SPECIALIZED DOCUMENTATION                                     COLLECTIONS AND SERVICES
AND INFORMATION SERVICE                                       The INRS libraries contain thousands of books, reports,
(SDIS)                                                        theses, dissertations and journals, both in digital and
                                                              print formats.
SDIS groups together all the INRS libraries.
                                                              We can help you find documentation, organize your in-
The evolving COVID-19 pandemic may affect library             formation, write scientific texts scientific texts, find the
access, but online services should be maintained. For full    best places to publish them, understanding copyright.
details on how the library is operating during this period,   We don’t turn down any questions! Don’t hesitate to
see the SDIS support for research and teaching page           contact us.
(http://sdis.inrs.ca/covid-ressources – in French). The
page will be updated regularly, as changes occur.
Visit the SDIS webpage for information on how to bor-         RESEARCH DATA
row materials or access the digital resources the library     In partnership with INRS Service à la recherche, research
subscribes to.                                                officer Jonathan Dorey can assist you with any ques-
                                                              tions you may have regarding the management of your
                                                              research data.
CONTACTING SDIS
                                                              Contact him at gdr@inrs.ca for advice on searching,
Email: sdis@inrs.ca                                           using, organizing, describing, storing, preserving and
Phone: 514 499-4018 or 418 654-2577                           sharing research data.
Text: 514 613-7347 (514 613-SDIS)
                                                              For more information: https://inrs.libguides.com/gdr
Chat window at http://sdis.inrs.ca
                                                              (in French only)

   SDIS DIRECTORY                                             STATISTICAL AND
   See also the SDIS staff directory.                         GEOSPATIAL DATA
                                                              Nathalie Vachon, a statistical analyst at the UCS Cen-
                                                              ter, can help you find the numerical data statistical and
                                                              geospatial data according to your needs. Do not hesi-
TRAINING                                                      tate to contact her at nathalie.vachon@inrs.ca to find
Training sessions are offered (in French and English) on      out about all the data and tools available to you at INRS.
a regular basis to help you use all the tools and, above
all, to guide you through the world of information, publi-
cation, and documentation.
Consult the list of available:
• self-training courses
• training courses

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13         YOUR RIGHTS AND RESPONSIBILITIES
            VARIOUS NORMATIVE DOCUMENTS EXIST TO ENSURE THAT MEMBERS OF
            THE INRS COMMUNITY HAVE ACCESS TO SUITABLE LIVING AND WORKING
            ENVIRONMENTS. THESE REGULATIONS, STANDARDS, AND POLICIES
            PROTECT YOU AND IMPOSE CERTAIN CODES OF CONDUCT. SOME OF THESE
            DOCUMENTS AFFECT YOU MORE DIRECTLY.

GRADUATE STUDIES                                          PSYCHOLOGICAL HARASSMENT
REGULATION                                                AND SEXUAL VIOLENCE
The Graduate Studies Regulation (Règlement sur les        Consult the INRS website for information on psycho-
études supérieures) covers:                               logical harassment and sexual violence. Information
. Academic advising                                       on the site clarifies these concepts, explains how to act,
. Research programs, courses, and activities              and suggests resources. See also the normative docu-
                                                          ments:
. Supervision
                                                          . Harassment, Discrimination, and Incivility Policy
. Admission and registration
                                                          . Policy against Sexual Violence
. Evaluation and awarding of degrees

SUPERVISION                                               CODE OF ETHICS
The regulation sets out, among other things, the rules    Consult the Code of ethics document.
and guidelines for the supervision of graduate studies.
                                                          TOPICS COVERED BY THE CODE OF ETHICS
                                                          . Respect for people
  PLAGIARISM                                              . Use of INRS property
  INRS provides students with a tool called Com-          . Compliance with laws
  pilatio to help detect plagiarism. The tool is          . Privacy
  used to verify that assignments are original. Be
  careful though—while the software is useful for         . Respect for the institution
  school works, it is less well suited to research        . Conflicts of interest
  publications, scientific articles, dissertations,
  and theses. For access to Compilatio, contact
  sve@inrs.ca. For context-appropriate training,
  contact sdis@inrs.ca.

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LANGUAGE POLICY                                         INTELLECTUAL PROPERTY
The INRS Directive Concerning the Application of the    The Intellectual Property Policy establishes the prin-
Language Policy states that the INRS is a French-lan-   ciples and rules that govern the relationship between
guage institution and specifies when French should be   members of the academic community and INRS in mat-
used and when a language other than French may be       ters of intellectual property. In particular, the policy aims
used.                                                   to establish the principles for the valuation of copy-
                                                        right and invention rights. See the Copyright Guide (in
                                                        French) for more information.
RESEARCH INTEGRITY
The INRS Research Integrity Policy (Politique d’inté-
grité en recherche de l’INRS) aims to promote respon-
sible research. It states that you must be honest and
serious in your work, rigorous in your analyses, and
committed to sharing research results, and apply pro-      OMBUDSMAN
fessional standards. Consult the Student Guide on Re-      As a member of the university community, you
search Integrity (in French).                              may bring any situation where you feel your
                                                           rights have not been respected to the attention
                                                           of the Ombudsman. See more information on the
                                                           Ombudsman web page (in French).
                                                           The Ombudsman acts independently.

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14           LA SYNTHÈSE

LA SYNTHÈSE IS A POPULAR SCIENCE
JOURNAL WHICH DEMOCRATIZES
STUDENT RESEARCH CONDUCTED AT
INRS, IN FIELDS GOING FROM BACTERIA
TO CANCER, FROM HYDROLOGY TO
SUSTAINABLE ENERGY SOURCES, AND
THROUGH SOCIETAL ISSUES.
Students present their master’s and doctoral projects in
laymen’s terms. The articles are illustrated with photos
and short cartoons. They are published in French and
English, and are aimed at both peers and the general
public. The publication frequency is of three to four is-
sues of La Synthèse per year.

   TO MAKE SURE
   YOU MISS NOTHING OF
   LA SYNTHÈSE:
   Visit the website
   Follow us on Facebook
   Follow us on Twitter
   Follow us on Instagram

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