WELCOME Cameron Burne, General Manager, Partnerships

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WELCOME Cameron Burne, General Manager, Partnerships
WELCOME
       Cameron Burne,
       General Manager, Partnerships

TAFE NSW
WELCOME Cameron Burne, General Manager, Partnerships
TAFE NSW
WELCOME Cameron Burne, General Manager, Partnerships
AFA
WEBINAR SESSION
               FASEA EXAM Webinar

                    Presented by:
    Diana Bugarcic & Nancy Mikhail from TAFE NSW
WELCOME Cameron Burne, General Manager, Partnerships
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    FASEA
    EXAM PREPARATION
WELCOME Cameron Burne, General Manager, Partnerships
FASEA EXAM KEY INFORMATION –                                                17 MARCH FASEA MEDIA RELEASE*

•   Over 12,000 advisers have passed the adviser exams held to date representing 57% of advisers on ASIC’s
    Financial Adviser Register (FAR).
•   Overall, 89% of advisers who have sat the exam (irrespective of how often it was sat) have passed.
•   73% of candidates sitting the exam for the first time passed the January exam (compared with an average of
    83.6% across all exams)
•   46% of advisers re-sitting the exam passed on their second attempt compared to 55% re-sitters across all
    exams
•   67% of candidates passed the January exam (compared with an average of 78% across all exams)
•   1079 advisers sat the exam compared with an average of 1323 across all exams
•   The exam is marked to a credit standard and the pass rate varies with each exam

“OVER 13,440 ADVISERS HAVE SAT THE EXAM WITH 9 IN 10 DEMONSTRATING THEY HAVE THE SKILLS TO APPLY THEIR
KNOWLEDGE OF ADVICE CONSTRUCTION, ETHICS AND LEGAL REQUIREMENTS TO THE PRACTICAL SCENARIOS TESTED IN
THE EXAM”.
TAFE NSW * * HTTP S://WWW. FASEA. G OV. AU/FASEA -RELEA S ES -J A N UA RY -EX A M -RES U LTS /
WELCOME Cameron Burne, General Manager, Partnerships
FASEA EXAM KEY INFORMATION
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    ▪   Exam cost is $540 + GST for each sitting

    ▪   If unsuccessful on the first attempt, will be ‘locked out’ and ‘miss’ an exam cycle before being permitted to
        resit and pay fees again. You can sit the exam as many as required, however must wait three months
        before you can register for the next sitting.

    TIP – ENROL and SIT the exam ASAP - only 5 exam sittings left

    TAFE NSW
WELCOME Cameron Burne, General Manager, Partnerships
7   FASEA EXAM KEY INFORMATION
    Key Dates – 2021 available as well
     Sitting      Sitting Date         Booking Period                  Locations

     2021 -       20 May to 25         8 February 2021 - 30    Sydney, Canberra, Melbourne, Brisbane, Adelaide, Perth, Gold
     Sitting 12   May 2021             April 2021              Coast, Rockhampton, Hobart, Port Macquarie, Newcastle,
                                                               Wollongong, Bathurst/Orange, Wagga Wagga, Tamworth, Bunbury
                                                               and Remote Proctoring

     2021 -       15 July to 20 July       5 April 2021- 25    Sydney, Canberra, Melbourne, Brisbane, Adelaide, Perth, Darwin,
     Sitting 13   2021                     June 2021           Gosford, Sunshine Coast, Townsville, Mackay, Albury/Wodonga,
                                                               Geelong, Ballarat, Traralgon , Launceston and Remote Proctoring

     2021 -       9 September to 14        31 May 2021 - 20    Sydney, Canberra, Melbourne, Brisbane, Adelaide, Perth, Hobart,
     Sitting 14   September 2021           August 2021         Gold Coast, Cairns, Newcastle, Coffs Harbour, Port Macquarie,
                                                               Wollongong, Bendigo and Remote Proctoring

     2021 -       4 November to 9          26 July 2021 - 15   Sydney, Canberra, Melbourne, Brisbane, Adelaide, Perth, Darwin,
     Sitting 15   November 2021            October 2021        Sunshine Coast, Rockhampton, Toowoomba, Gosford,
                                                               Bathurst/Orange, Geelong, Launceston and Remote Proctoring

    TAFE NSW
WELCOME Cameron Burne, General Manager, Partnerships
8   WHAT YOU NEED ON THE DAY OF THE FASEA EXAM
     • Candidates will be required to bring to the ACER examination centre:
            ▪  their booking receipt (must be hard copy)
             ▪ two pieces of identification (including photo ID)
             ▪ be early to ensure you have enough time to complete registration procedures
             ▪ You will be given:
                    ▪ scratch paper with your login details
                    ▪ a pen
        ▪   Candidates will be able permitted to electronically access of statutory materials and materials published by ASIC

        ▪   Not permitted are:
             ▪ mobile phones
             ▪ Other equipment
             ▪ Internet access is limited

        ▪  See - FPS006 Examination Policy https://www.fasea.gov.au/wp-content/uploads/2020/07/FPS006-Examination-Policy-
           vFINAL-July-2020.pdf
        ▪ Financial Adviser Exam candidate information video
        https://vimeo.com/395824289

     TAFE NSW
WELCOME Cameron Burne, General Manager, Partnerships
9      FASEA EXAM*
    • The exam is a required component of the education standard that all advisers are required to pass to provide
      personal financial advice to retail clients in respect of retail financial products.

    • Existing Advisers will be required to pass the exam before 1 January 2022.

    • 33 learning outcomes that the exam may cover.

    • The exam will test the practical application of advisers’ knowledge in the following competency areas:

                       - Financial Advice Regulatory and Legal requirements (including Corporations Act chapter 7, AML,
                         Privacy and Tax Agents Services Act (TASA) 2009
                                                  1. The Corporations Act (2001), primarily focused on Chapter 7
                                              2. Anti-Money Laundering (AML) Act (2006)
                                              3. Privacy Act (1988)
                                              4. Tax Agents Services Act 2009 (TASA)

                       - Financial Advice Construction – suitability of advice aligned to different consumer groups,
                         incorporating consumer behaviour and decision making

                       - Applied ethical and professional reasoning and communication – incorporating FASEA Code of Ethics
                         and Code Monitoring Bodies
    TAFE NSW
    * HTTPS://WWW.FASEA.GOV.AU/EXAMINATION/
WELCOME Cameron Burne, General Manager, Partnerships
The exam will test the practical application of advisers’ knowledge in the following competency areas:
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                                     Australian Financial           Statement of             Code of Ethics &
                                             Acts                      Advice                  Standards
                                         Financial Advice            Financial Advice         Applied ethical and
                                      Regulatory and Legal            Construction –        professional reasoning
                                    requirements (including        suitability of advice    and communication –
                                    Corporations Act chapter       aligned to different      incorporating FASEA
                                     7, AML, Privacy and Tax        consumer groups,       Code of Ethics and Code
                                       Agents Services Act      incorporating consumer        Monitoring Bodies
                                           (TASA) 2009           behaviour and decision
                                                                         making
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PROPORTION OF QUESTIONS TESTING EACH DOMAIN OF THE CURRICULUM
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                                                                                      ETHICS
                                                                               Applied ethical and
      ASIC & Corps Law                                                        professional reasoning
                                        FASEA                                  and communication
  Australian Securities &                                  Financial Advice
 Investments Commission           Standards Authority        Construction             24%
          Corporations Act
     (emphasis on Chapter 7 -   The FASEA Code of Ethics        13%
       Financial services and
             markets)
                                                                              Behavioural Finance
                                                                              Client and consumer
              33%                                                                  behaviour,
                                         18%                                   engagement and
                                                                                decision making

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                                                                                      12%
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     FASEA EXAM*
     • The duration of the exam has been set at 3.5 hours including reading time of at least 15 minutes. The exam will
     consist of multiple choice and written response questions and will be open book for statutory materials.

     •   At least 70 questions in the exam

     •   Split between a minimum 64 selected response styles
                  * Multiple choice a to d (1 mark each)
                  * True or False questions (1 mark for all parts of whole question)

     •   minimum 6 written response style (Case study style)
                    * Providing one to two short paragraphs response (2 or 1 mark questions)

     • Questions are equally split across the 3 knowledge areas.

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     CONTINUED FASEA EXAM*
     •       Marks are awarded for correct answers, you don’t lose marks for incorrect answers

     •       Attempt all questions

     •       Exams will be marked to a credit level. It is either a pass or fail grade

         ▪     “ The ‘Pass Mark’ for each exam is set by an expert review panel using formalised and internationally accepted standard setting
               procedures. The starting point for standard setting is aligned to the range of a typical university credit grade, i.e. 65%-74%. To ensure
               equity and fairness for all candidates, the ‘Pass Mark’ will be reviewed for each exam cycle and may be adjusted to account for differences
               in exam difficulty and to maintain standards”.

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14    FASEA EXAM*
     At a MINIMUM review the following:

     • FASEA has published a curriculum framework, recommended reading lists and practice questions.

        •   FG0003FASEA Exam Preparation Guidance - https://www.fasea.gov.au/wp-content/uploads/2021/02/FG003-Exam-
            Preparation-Guidance-Feb-2021-vfinal.pdf
             • Curriculum
             • Reading List
             • Exam Preparation

        •   FG0004 FASEA Exam Preparation Guidance - Exam Practice Questions - https://www.fasea.gov.au/prepare/

        •   Exam Candidate Video - https://vimeo.com/350669232/19920912da?utm_source=email&utm_medium=vimeo-
            cliptranscode-201504&utm_campaign=28749

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     EXAM PRE - PREPARATION
     1. Begin studying and preparing early
        •   Read the suggested FASEA reading material (or as much as you have time)
        •   Summarise and make notes
        •   Use a study planner/diary
        •   Have regular breaks whilst studying (i.e. every 1 hour)

     2. Study to suit your learning style
        •   Visual learner – use diagrams and pictures to help you remember
        •   Auditory learners may benefit from listening to recordings/make your own
        •   Form a study group and practice with others

     3. Exam details
        •   Exam includes selected response (multiple choice - select the correct answer from a selection of 4 (a, b, c, d))
        •   True/False - will ask you to determine whether the statement is true or false.
        •   Short answer questions - Short answer questions will require you to respond by providing a one-to-two short
            paragraph response to the question.

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     FASEA EXAM – JANUARY WEAKNESS AREAS*

     As Reported by FASEA on 17 March – “Further analysis of the January exam data has highlighted areas for
     improvement, particularly amongst unsuccessful candidates. Exam question areas advisers have
     underperformed on the January exam are set out below (categorised by curriculum areas)”

     Financial Advice Regulatory and Legal Obligations

     • Demonstrating an understanding of different types of advice (eg. personal advice, general advice and
       factual information) and how they apply to different client scenarios

     • Demonstrating knowledge of the components of key advice documentation that is provided to the client i.e.
       FSG/SOA

     • Applying relevant sections of the Corporations Act when identifying responsible provider obligations,
       including breaches of those obligations

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     FASEA EXAM – JANUARY WEAKNESS AREAS

     Applied Ethical and Professional Reasoning and Communication

     • Demonstrating a practical application of due diligence in financial advice

     • Identifying sources of judgement and biases and their influence on financial advice

     • Applying best interest duty and associated ethical obligations when providing financial advice

     • Effectively applying the FASEA code to client various scenarios

     Financial Advice Construction

     Demonstrating an understanding of the context in which financial advice is given and requested and how this
     impacts decision making.

     TAFE NSW    *HTTPS://WWW.FASEA.GOV.AU/FASEA -RELEASES-JANUARY-EXAM-RESULTS/
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     EXAM PRE – PREPARATION - KNOW

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     EXAM TIPS
     1. Be Prepared & Plan – practice, read, prepare

     2. Nervous/anxious – that’s normal

     3. READ the Question carefully
        • What’s the question asking – an example, recommendation, advice?
        • Put yourself in the shoes of the Adviser
        • Consider what you would do if you were in this situation to comply with legislation and the FASEA Code of Ethics
        • Question may ask TWO concerns, issues or actions
        • Relate your answer to the scenario
        • Copying from the resource material, and restating the question will not earn marks – give an example if necessary

     4. Navigation Bar in the Exam
         •  If you did not answer a question it will not be shaded in the navigation bar at the top of the page

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      EXAM TIPS
5. Don’t over answer – address the question/issue and don’t ‘read’ more into it – be concise, clear and accurate. Avoid the
   temptation to overwrite and ‘mind dump’.

6. Time management
    • Answer all the ‘easy’ questions first
    • Answer all the questions – even those you are not sure about
    • Make a note of the questions that not sure about to go back to if time permits
    • Each question has the mark displayed on the screen

7. Stressed – Mind blank?
 BREATHE (in through the nose for 4 sec, hold for 4, breathe out through mouth for 8 seconds and repeat)

8. Noisy? – Use the ear plugs available

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     PROCTORU

       Remote Proctoring involves sitting the FASEA exam under live supervision using your own computer in a suitable
       location with internet connectivity. An invigilator (proctor) will supervise you via webcam while you sit the
       exam.

       1. Extremely important to read the Remote Procturing Information guide issued by FASEA

          • https://faexamreg.acer.org/themes/fasea/doc/RP/Remote%20Proctoring%20Step%20by%20Step%20Guide.
            pdf

          • Watch the video and complete the procturing checklist (ie set up an account)

       2. On the day of the exam allow a minimum of 30 minutes PRIOR to exam starting to complete pre-exam
          checklists (allow approximately 4-5 hours for the entire process.

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        EXAM SUCCESS STRATEGY
        Road Map to answering a question

                  Phase 1                                Phase 2                                 Phase 3

                                             • If you are able to answer
                                               without looking at any resources      • Identify the appropriate
                                               then go for it! Time is a very          legislation, sections from the
                                               critical factor in this exam. There     resources tab and match with
     • Read the question carefully
                                               are too many questions to               the relevant case study or any
     • If it is too long, then look at the     answer within a very limited            other questions
       key points both in question and         time – 2 min max per question
                                                                                     • Use your own intuition or
       case study
                                             • If you have doubt then look at          judgement applicable in that
                                               the given resources link and            scenario if you do not find any
                                               search the key items from the           answer from the resources
                                               search option

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23   CLIENT SCENARIO & QUESTION
                                      FOR MORE DETAILS

                                  Exam Practice Question
                                  Booklet

                                  https://www.fasea.gov.au/wp-
                                  content/uploads/2020/11/FG004
                                  -Practice-Questions-Guidance-
                                  v8.0.pdf

                                  Watch the video

                                  https://vimeo.com/395824289

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     EXAM SUCCESS STRATEGY - TIP
     Use the “Resource Tab” as an excellent support option

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     READY TO TEST YOUR KNOWLEDGE?

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      TEST YOUR KNOWLEDGE
     1. If a Statement of Advice (SOA) is found to be defective, the affected person (eg retail client) may take what action against
     the providing entity and the authorising AFS licensee?
     a)             Civil action
     b)             Criminal action
     c)             Both civil and criminal action
     d)             Refer complaint to Code monitoring body for criminal action and suspension

     Hint: CH7 of Corps Act & ASIC RG 175.216 provides for civil action against the providing entity for any loss or damages

     2. Which of the following provided by a financial adviser, constitutes financial product advice?

     a)            Referral to a financial adviser to another licensee for specific insurance advice.
     b)            Advice regarding home building and home contents insurance products
     c)            Tax advice regarding the purchase of an investment property within an SMSF
     d)            Advice regarding a managed investment fund

     Hint: A managed investment fund is considered a financial product. Home and contents insurance is not a financial product
     and neither is property. Referrals to another adviser, is not providing financial advice.

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TEST YOUR KNOWLEDGE
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     3) Jonathan is an authorised representative of an Australian financial services (AFS) licensee. An organisation - Tree Splicers
     Pty Ltd applies to receive a designated service from Jonathan, with the company structure and shareholders listed on the
     annual return submitted to the Australian Securities Investment Commission (ASIC) is as follows:

     Abbass:          58%,        Bertram:       22%,            Penchki:      20%

     Penchki is the General Manager and operations guru who administers all aspects of the company.

     Which of the following scenario(s) would be applicable to Jonathan with regard to his requirements to the customer due
     diligence (CDD) obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act)?

     True or False?

     1. Collecting and verifying customer identification information?

     2. Undertaking a verification of the banking financier the company uses

     3. Identifying whether a customer is an immediate family member of a politically exposes person (PEP).

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TEST YOUR KNOWLEDGE
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     4) In time critical situations, which of the following is the most appropriate course of action for a Financial Adviser to take?

     a)   Provide the   clients with a Statement of Advice explaining the strategy, prior to implementation of the advice.
     b)   Provide the   advice verbally, and then confirm the advice with a formal written file note on the same day.
     c)   Provide the   advice verbally and then follow up with a written advice document within five business days.
     d)   Provide the   advice immediately and confirm in writing with a Record of Advice within seven business days

     Hint: Provide the advice verbally and then follow up with a written advice document within five business days - see
     Corporations Act 2001 – S 946C.

     5) Standard 8 of the FASEA Code of Ethics requires that a Financial Adviser keep complete and accurate records of the advice
     and services provided. Jenny has just completed her Masters in Financial Planning and can now specialise in securities and
     derivatives and will be leaving her current employer and joining a new licensee. Which of the following is correct regarding
     maintenance of her files?

     A.   Jenny must retain a personal copy of all client files for a minimum of seven years.
     B.   Jenny’s employer must retain all client files for a minimum of seven years dating from the last contact with the client.
     C.   Jenny’s employer must retain Jenny’s client files for seven years from the date she exits the practice.
     D.   Jenny’s record-keeping obligations end when Jenny hands all files back to the client.

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     NEED TO STUDY/PRACTICE?
     Take advantage of sitting the Practice Exam by TAFE NSW.

     ADVANTAGES
       •   Exam condition 3.5 hours

       •   Test your knowledge

       •   Identify your gaps

       https://www.tafensw.edu.au/course/-/c/c/800-000629/TAFE-Statement-in-FASEA-Practice-Exam

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     QUESTIONS?

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                THANK YOU

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• content
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   assessment quiz will be uploaded to afa.asn.au

• All registrants will receive an email confirming when
  available

• Get in touch at info@afa.asn.au if you have any questions

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