WE'RE READY. ARE YOU SET? - OKGo
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2021 WE’RE READY. ARE YOU SET? The Green Light for Business in the Okanagan Pela A strong case for eliminating plastic Page 6 KF Aerospace An upward trajectory Page 12 Indigenous World Winery Competing at an international level Page 18 Day’s Century Pears go high-tech Page 24 Yeti Farm A pixellent adventure Page 30
It’s impressive how much work gets done in a place that’s So Relaxing For an area celebrated as a four-season playground, it’s electrifying to see just how much entrepreneurial energy we can generate around here. The supportive business environment, competitive tax climate and spirit of collaboration get startups, established businesses and innovative thinkers excited. Of course the outdoor lifestyle helps, with over 2,000 hours of sunshine every year as well as trestles, trails, and endless beaches to explore. So does easy access, with proximity to the major Pacific Northwest centres of Vancouver BC, Calgary AB and Seattle WA and direct daily flights through Kelowna International Airport. OKGo is a partnership between the Central Okanagan Economic Development Commission, Tourism Kelowna, and Accelerate Okanagan. From startups to expansions to thought leaders, we can help with everything you need to make locating your business or event here fast and easy.
04 MANUFACTURING 10 AEROSPACE 16 VITICULTURE 22 AGRICULTURE 28 DIGITAL 06 / Pela 12 / KF Aerospace 18 / Indigenous 24 / Day’s Century 30 / Yeti Farm Compostable Staying aloft Winery Growers A very animated phone cases during the The double High-tech hits business pandemic gold standard the orchard 08 / Waterplay 14 / AEM 20 / Summerhill 26 / SunRype 32 / QHR Technologies Solutions Helicopter Winery Trusted brand Canada’s top Creating a avionics firm Organic wine flourishes healthcare tech global splash on course pioneers 09 / Vitalis 15 / SKYTRAC 21 / OK Spirits 27 / Flowr 33 / Two Hat Supercharged Real time flight 100% Farm Cannabis for a White hats C02 extraction tracking to flask global market on the web 34 / MEET THE PARTNERS
$51B in generated revenue (2017) in BC, making manufacturing one of the largest sectors in Canada 609 manufacturing firms call the Okanagan home, employing 5,760 people (Census, 2016) INNOVATIVE IDEAS, MATERIALS, PRODUCTS AND NEW WAYS OF PUTTING IT ALL TOGETHER. High-tech composite jet for existing and new businesses On top of that, our schools components. Fiberglass film to find high-quality local are onboard. The University props. Compostable phone partners to help with specific of British Columbia Okanagan cases. Solar generators. challenges. Canada’s digital (UBCO) is leading advanced Fruit beverages and snacks. technology sector is also on manufacturing research Supercritical extraction hand to power up the industry, with a variety of programs systems. Snow plows. helping investigate how to in partnership with the federal We’re making all kinds make production faster, government, exploring of interesting things. more flexible and sustainable. various coating and sensor And in some cases, more technologies for combat The sheer diversity of intelligent, as AI for self- clothing. The university is manufacturers makes it easy regulating systems is explored. also partnering with Vernon- based KAL Tire to use recycled tire crumbs in synthesizing metal alloys. With world-class research and innovation in everything from aerospace to waterslides, local companies are developing the technologies and materials of the future, which in turn is attracting forward-thinking entrepreneurs and businesses. 5
MANUFACTURING PELA IS MAKING A STRONG CASE FOR ELIMINATING PLASTIC. With over 3,600% sales growth of its compostable phone cases, the company wanted to consolidate operations in one place. They chose Kelowna. After seeing plastic debris in the After meeting Jeremy in 2015, interested in what else it could be water around Hawaii, Saskatoon entrepreneur Matt Bertulli used for.” environmental consultant Jeremy invested in Pela, and soon Lang felt compelled to do became CEO. “I didn’t particularly The company went on to diversify. something about it. So, in 2011 he care too much that he was “Now we have all kinds of other helped invent Flaxstic®, a tough making phone cases,” says compostable accessories like smart but compostable material made Bertulli. “But I definitely liked that watch straps and Airpod cases. from flax straw. Then he started he had this compostable material We’re also making sunglasses and making phone cases. Then things that seemed to have a better end lenses from special polymers that got interesting. of life than plastic. So I was really are landfill biodegradable. We own 6 MANUFACTURING
By Author Name Business Title, COMPANY a personal care brand for deodorant, shampoo and 336,438 conditioner and currently have several new products we’re working on. Pela is a brand pounds of plastic is the that makes products with a amount Pela has prevented graceful end of life. The idea from being produced is to get rid of plastic waste.” 1 Billion “While looking for a location, Vancouver, Victoria, Calgary and Kelowna were all options. pounds of plastic stopped We flew out here at seven in from ever being made the morning and met with the place for business. So and they’re creating the kind (Pela’s BHAG) mayor and then Corie and Jeremy and I moved here of culture we need to build.” Krista from COEDC. In just one with all the injection molding day I think we met anybody machines and set up a small “The perception is the pace and everybody in Kelowna. manufacturing facility.” of work here is slower, but They were really welcoming.” people are just as effective “I think my initial fears and they get more done and around a city this size was they’re just happier. So this just recruiting talent locally, has been very refreshing. finding certain senior levels Sort of like a restart to my of people. But it’s been entrepreneurial journey.” pretty easy so far, I’ve been pleasantly surprised. We’ve How does Bertulli sum up managed to attract some that journey? “We liken it to pretty wicked people.” surfing. We happened to be in the water with a surfboard “PELA IS A BRAND THAT and a very large wave came MAKES PRODUCTS WITH along and we happened to know how to surf very, very A GRACEFUL END OF LIFE. well. So it’s all just good luck THE IDEA IS TO GET RID but the right sequence of OF PLASTIC WASTE.” events counts. I call it a really “The thing that surprised us – good return on luck.” was everybody was singing Matt Bertulli the same tune. In Toronto, CEO, Pela there’s a lot of different businesses competing for “The lifestyle here is awesome. attention and here was I’m a mountain biker and I like Kelowna telling us they’re to ski and this place facilitates really focused on startups a very active outdoor lifestyle. and tech. The community And that’s also great for the was clearly thriving and it kind of brand we’re building. seemed like a really good We attract those kinds of people 7
BRINGING THE SPLASH. From its name, you would “DEPENDING ON HOW assume that waterparks and splash pads would be the YOU SEGMENT OUR only industry that Kelowna- INDUSTRY, WE WOULD based Waterplay Solutions BE THE SECOND OR THIRD services. But according to LARGEST SUPPLIER OF company President Jillian EQUIPMENT FOR SPLASH White, through acquisitions, this group of companies now PADS IN THE WORLD AND services far more than that. A SIMILAR POSITION FOR THE SUPPLIERS OF “Basically, anything you see PARK AND PLAYGROUND in a public, open space we “Of course as a manufacturer the social fabric of society, either manufacture or source dependent upon the export equitable access to quality EQUIPMENT ACROSS and then sell. Playgrounds, market, proximity to a parks should be deemed WESTERN CANADA.” spray parks, street furniture growing international airport essential.” – and amenities such as is important,” she adds. Jillian White benches, shade structures, “Since moving from Penticton, “Here in the Okanagan, we’ve President, Waterplay Solutions washroom facilities, tree we’ve grown from nine achieved a lot, but not every grates, bike racks, litter bins, employees to seventy locally, child has access to a high- you name it.” with about twenty-five more quality park nearby. In those who are based elsewhere.” terms, we have a lot to do “Depending on how you still as an industry advocate. segment our industry, we After three decades, the I haven’t counted, but I’m would be the second or third company still adheres to its guessing we’ve contributed largest supplier of equipment rather lofty goal; “for every product to perhaps 75 - 100 for splash pads in the world child to have access to an parks in the Okanagan and and a similar position for amazing park within a ten- that has a pretty big impact the suppliers of park and minute walk of their home. locally. So there is a certain playground equipment For a vast array of reasons, amount of success in that to across Western Canada.” but most importantly for be proud of.” 8 MANUFACTURING
EXTRACTING HIGH VALUE. Named the third fastest lines derived from a broad growing company in Canada spectrum oil. by the Globe and Mail (2020), Vitalis manufactures the “Vitalis was born from a long most sophisticated industrial journey of seeking better supercritical CO₂ extraction CO₂ extraction solutions and systems in the world. Say systems,” explains Co-founder what? Okay, a brief technical and Chairman Joel Sherlock. “IF I COULD OFFER explanation. “We went to all the big players to study their equipment and “While our operations have ANY ADVICE WHEN IT spoke to extractors about grown to span five continents COMES TO STARTING A what they liked and didn’t like, – and counting, we’re proudly COMPANY HERE, IT WOULD then used those findings to rooted in Kelowna. Over the BE TO PUT YOURSELF engineer the largest years I’ve launched a number OUT THERE IN DIFFERENT commercialized CO₂ extraction of businesses in the area systems on the market.” and what I’ve learned is that WAYS. BE ACTIVE IN THE there’s no greater support COMMUNITY THROUGH “Today, producers come to us than the help you get in ORGANIZATIONS AND from all over the world and all small communities.” EVENTS AND BUILD types of industries - cannabis, hemp, pharmaceutical, F&B, “If I could offer any advice AUTHENTIC RELATIONSHIPS Widely used in the botanical, and essential oils - to turn when it comes to starting WITH OTHERS WHO food, and pharmaceutical their organic materials into a company here, it would CAN SHARE THEIR OWN industries, CO₂ extraction is a pure extracts. What separates be to put yourself out there LEARNINGS. ONE DAY, process that uses pressurized us from a lot of our competitors in different ways. Be active carbon dioxide to pull is the fact that we’re an OEM. in the community through YOU’LL BE ON THE phytochemicals, waxes and Our systems are fabricated, organizations and events and OTHER SIDE, REPAYING oils from plants. For example, manufactured, and tested build authentic relationships THE FAVOUR.” it removes the caffeine in-house at our Kelowna with others who can share – from coffee beans. In the facility, giving us complete their own learnings. One day, Joel Sherlock world of cannabis, it allows control of the quality and you’ll be on the other side, Co-founder and Chairman, companies to create product reliability of our products.” repaying the favour.” Vitalis 9
$2.4B in annual revenue generated provincially ($1.3 billion direct GDP) 18% of BC’s aerospace companies are located in the Central Okanagan 8,300+ direct jobs and up to 19,000 indirect BUT WHEN IT COMES TO BUSINESS, WE’RE FIRMLY GROUNDED. 10th busiest airport in Canada They say location is everything. The Central Okanagan’s close proximity world. Despite some global turbulence, the Central Okanagan’s aerospace With all this technical expertise and skilled workers graduating from over 2 million passengers to the Asia Pacific and industry is continuing its local aerospace programs, (YLW, 2019) Washington State aerospace upward trajectory. the region offers a wealth industries, as well as its of on-the-ground resources. 60 central position between With industry leadership This includes the $25 million Vancouver and Calgary, in avionics, pilot training, KF Aerospace Centre for has helped local companies fixed-wing and rotary Excellence, scheduled to daily non-stop take off. aircraft manufacturing open in 2022 with conference commercial flights and maintenance, as well suites, a museum, aircraft with 9 airline partners From aircraft maintenance as innovative research hangars, classrooms (YLW, 2019) and engineering to cargo in advanced materials and 15,000 sq. feet of delivery, high-tech flight manufacturing and defense dedicated training space for tracking and aviation technology at the University Okanagan College’s Aircraft communications, this area of British Columbia Okanagan Maintenance Engineering plays an important role in (UBCO), local researchers programs. Canada’s aerospace sector, and engineers are helping to the third-largest in the shape the future of flight craft. 11
AEROSPACE KF AEROSPACE MAINTAINS ALTITUDE DURING CHALLENGING TIMES. How the region’s largest private-sector employer stayed aloft while the rest of the world was grounded. As the largest commercial Corporate Services. “Air Canada, flight training centre in Portage la Maintenance Repair and Overhaul WestJet and other customers Prairie, MB. In addition to aircraft (MRO) operation in Canada, KF were flying at 5% of their previous engineering, maintenance and Aerospace has built an enviable level. It was very, very difficult for modifications, KF Aerospace also reputation since 1970, servicing them. I tell you, I’m really proud of operates regular cargo charter major airlines, corporate fleets the fact that four months into the services, leases aircrafts and and military aircraft from around pandemic, we still had all 1,100 operates a 22-year pilot training the world. That is until they all employees working and getting contract for the Royal Canadian stopped flying during the paid full time.” Air Force. COVID-19 pandemic. KF Aerospace employs about “The government certainly helped “The COVID-19 crisis really 800 people in BC, 200 in their us to financially weather the decimated the airlines,” says newly expanded Hamilton, ON storm,” Stevens reports. “But we Grant Stevens, Vice President of facility and about 100 at their were able to maintain our staff by 12 AEROSPACE
By Author Name Business Title, COMPANY stay home and I would guess also planning to open additional that around 95% of students lands, creating more access to its who graduate from these runways, and I think that will spur programs stay in the Okanagan new businesses to come to the Valley, which is a great thing.” Okanagan. I think the future is really quite bright.” “We’ve also been working with UBCO. They have good After overcoming the hardships engineering programs in a of the pandemic, Stevens says number of disciplines, and the company isn’t taking we’d like to see aerospace its success for granted and added. So, we’re working is thankful for its ability to working with our customers Stevens says. The Central through the powers to try and improvise, strategize and pivot. to come up with some pretty Okanagan is home to about innovative solutions to keep 18% of the province’s $1.8 the work coming into the billion aerospace sector. hangars, keep flying and to do “Kelowna is a great city the things needed to survive.” to be based out of with a great airport and good “For example, we ended up infrastructure.” with three passenger plane lease returns, so we are “We believe it’s very important converting them over to to have a strong feeder system cargo aircrafts. That’s where into the aviation sector to you take out the whole inside, make everybody that much put in a roller floor so you can better off in the long term. move pallets of cargo around We do quite a bit of work bring that to fruition. And that “We might be doing better than and install a big 10’ by 12’ cargo with the colleges. We have helps develop intellectual some of the other aviation door. That’s one of the things strong partnerships with property and makes all the companies at the moment, but we’ve been able to do.” Okanagan College, Mohawk aerospace companies much it’s because we survived better, College in Hamilton and with more valuable when you can not because we thrived better.” “We also talked to each airline Stephenson Aviation College, develop and keep the brain and asked them, ‘Okay, what part of the Red River College trust in BC.” are your issues and what group in Manitoba.” “I THINK THERE’S A STRONG can we do to help you?’ We Looking ahead, Stevens FUTURE FOR AVIATION worked to give them more “Okanagan College offers two sees new possibilities for IN THE OKANAGAN, THE favourable rates and terms to different programs here in the the industry. “I think one of CENTRAL OKANAGAN IS incentivize them to bring their Okanagan and one of their the untapped opportunities work in during the pandemic, facilities is actually in one of is probably to be a parts HOME TO ABOUT 18% OF THE rather than waiting until they our hangars. Students get an manufacturer, parts supplier PROVINCE’S $1.8 BILLION got the green light to start flying opportunity to work alongside or repair depot, as around 50% AEROSPACE SECTOR.” again. That’s worked very well.” us and see the work that of the aerospace business is – happens right before their in manufacturing aircrafts and Grant Stevens “I think there’s a strong future eyes. We have a real belief our proximity to Seattle and VP of Corporate Services, for aviation in the Okanagan,” that home grown talent will Boeing is huge. The airport is KF Aerospace 11 13
TM NICHE EXPERTISE KEEPS COMPANY ON TOP. They say when one hangar experienced substantial be challenging for AEM, but door closes, another one growth in recent years, AEM professional networking and opens. The AEM story began will soon begin construction community outreach help in 2009 when respected on a new 40,000 square foot them find the people they avionics company, Northern state-of-the-art facility in need. “We’re fortunate to Airborne Technology, ceased Kelowna’s north end. work through the COEDC “THE AEROSPACE INDUSTRY business after thirty years. “Connector” program,” HAS BECOME A KEY Employees saw an opportunity explains Wall. “I help mentor ECONOMIC DRIVER IN THE to purchase it and have since young professionals looking grown the new company AEM to practice their craft here in REGION AND KELOWNA into a vertically integrated the Okanagan. The goal is IS AN ATTRACTIVE PLACE provider of specialty aviation to retain the talent that FOR EMERGING TALENT solutions, and they’ve never comes through our local LOOKING TO DEVELOP looked back. educational institutions.” THEIR CAREERS. WE FIND Today, AEM is an approved “In our industry, AEM is “The aerospace industry has THAT MANY NON-LOCAL OEM supplier to aircraft considered a small to medium become a key economic APPLICANTS WANT TO manufacturers such as Bell, sized business,” explains driver in the region and MOVE HERE BECAUSE OF Boeing Rotorcraft, Leonardo, CEO Brian Wall. “We operate in Kelowna is an attractive place Airbus Helicopters, Sikorsky a niche market, so the majority for emerging talent looking THE RELAXED, VACATION- and Embraer. In their 32,000 of our products compete to develop their careers. STYLE SETTING IN A square foot Kelowna facility, with only two or three key We find that many non-local GROWING CITY FULL over 100 highly specialized competitors. Our employees’ applicants want to move OF OPPORTUNITY.” people design, develop commitment to high standards here because of the relaxed, – and manufacture avionics and continuous improvement vacation-style setting; they Brian Wall components such as are instrumental in achieving can enjoy the lakes, trails CEO, AEM loudspeaker systems, a high level of customer and other amenities at their caution/warning panels, satisfaction.” doorstep, in a growing city illuminated panels and full of opportunity.” keyboards, and specialty Attracting qualified talent in audio products. Having such a specialized area can 14 AEROSPACE
SATELLITE DATA SERVICE ENHANCES EFFICIENCY & SAFETY. Founded in 1986, SKYTRAC and enhance operational aerospace organizations helped develop the first efficiencies. Access to voice within the region - tourism, generation of real-time flight and data communications search and rescue, forestry, tracking communication from pole-to-pole, can be firefighting and agriculture. systems. the difference between a The National Research successful or failed mission. Council’s Innovation “THE CLOSE-KNIT NATURE Today, their suite of satellite Our satellite communications Assistance Program also OF KELOWNA MAKES monitoring solutions enables allow mission-critical assisted us in obtaining grant CULTIVATING THE RIGHT operators and pilots to make organizations such as EMS, funding for the development better decisions by providing SAR, and aerial firefighting the of new technologies.” ORGANIZATIONAL CULTURE greater visibility into their capabilities they require, even EASY, WITH DEDICATED flight operations. From flight in severe weather events.” “The close-knit nature of INNOVATION CLUSTERS, data and following, voice Kelowna makes cultivating SHORT DAILY COMMUTES and text communications the right organizational to real-time alerts, the culture easy,” says AND A TECHNOLOGY service provides aircrafts in Nordine. “With dedicated SECTOR THAT BREEDS THE all environments (including innovation clusters, short ENTREPRENEURIAL SPIRIT, remote or dangerous), daily commutes and a IT’S HIGHLY CONDUCIVE TO with instant data and technology sector that communications. “In the early days, the breeds the entrepreneurial PROFESSIONAL SUCCESS.” Okanagan region was spirit, it’s highly conducive – “Our customer base includes to professional success. Malachi Nordine critical to our success,” he President, SKYTRAC an assortment of clients explains. “Partnerships with For those looking for the including offshore oil and organizations such as AEM, right work-life balance, the gas operators, government Alpine Helicopters, Okanagan Okanagan’s four-season agencies, and aircraft Mountain Helicopters and playground includes beaches, OEMs,” says Malachi Nordine, the RCMP helped form the regional hikes and ski resorts President of SKYTRAC. “They basis of our flight following that captivate those looking require transparency into and voice communications to relocate here.” how their aircraft are being technologies. We extended flown to improve safety our services to numerous 15
VITICULTURE SOME OF OUR LEGENDS ARE EASIER TO SWALLOW THAN OTHERS. Fortunately, award winning wines aren’t as difficult to spot as our mythical lake monster, n’ha-a-itk, the spirit of the lake (commonly referred to as the Ogopogo). 16 VITICULTURE
84% of the total vineyard acreage in BC 250km of vineyards planted 182+ licensed wineries After planting the first BC’s premier grape growing Along with production, in the Okanagan apple trees at his Kelowna region. With an ever-changing wine tourism is becoming mission in 1859 (starting panorama, the valley increasingly popular, with the Okanagan’s tree fruit stretches over 250 kilometres, many wineries offering 72 industry), Father Pandosy across sub-regions, each exceptional dining also tried his hand at with distinct soil and climate opportunities in their winemaking. The industry conditions suited to growing on-site restaurants, Okanagan-based beverage didn’t really ramp up a range of varietals from sun- generating over $476 manufacturing companies, though until the 1930’s, ripened reds to lively-fresh million in tourism-related including kombucha, mead, when Calona Vineyards, and often-crisp whites. economic impact, regionally. spirits and cider BC’s oldest continuously- operating winery, began $2.8B producing on an industrial Kelowna’s Walter Hainle scale. In 1966, Mission Hill started Canada’s $25 Estate Winery opened with million icewine industry other winemakers arriving, when he left his grapes in annual provincial on the vine beyond elevating the quality and economic impact normal harvest time bringing acclaim to BC wines. to develop the right concentration of With quiet family-run boutique sugars and flavours. vineyards to world-class operations, the Okanagan Today, most vines in the Mission Hill Family Valley wineries are rich Okanagan are less than Estate strikes gold twice; in tradition and character, fifteen years old, but consumer initially winning for ‘Best consistently ranking demand has grown so Chardonnay in the World’ among the world’s best at quickly that only about 5% (ISWC, 1994) and then international competitions. of Okanagan wines ever winning top honours as reach the export market. the ‘World’s Best Pinot Boasting 84% of the It may be ironic, but it’s Noir’ (DWWA, 2013). province’s vineyard acreage, been a blessing for local the Okanagan Valley is wine lovers. 17
VITICULTURE SETTING THE DOUBLE GOLD STANDARD. Before it even opened, Indigenous World Winery was competing (and winning) at an international level. Indigenous World Winery is the brainchild “The goal was a big award winner,” explains of Robert and Bernice Louie, descendants spokesperson Ryan Widdup. “They wanted of the Syilx first peoples who have lived in to open the doors with some big showpiece the Okanagan for generations. Back in 2011, red wines.” So while the couple were planting the couple secured 2.5 acres to start a their first vines and building their facility in vineyard and joined forces with winemaker 2013, Parkes had already been crafting wines Jason Parkes to make wines that could for them at a nearby estate winery. “Jason compete at a world level. spent a lot of time crafting a small production 18 16 VITICULTURE UNTITLED
red called Simo, and in 2015 meetings and events, the it won two medals and the winery is sited on land first Double Gold Medal a few belonging to Westbank First months before we opened Nation. “Robert and Bernice the wine shop in 2016.” are very proud of where they come from,” says Since then, the gold and Widdup. “The focus of the silver medals have kept on winery is not to necessarily coming, with the 2014 Simo be a cultural learning place, receiving Double Gold at but it is a part of the family’s the 2019 All Canadian Wine heritage and they are Championships, beating passionate about sharing out 1,378 other entries. their culture. Wine is an rural Saskatchewan. “When In addition, their wines exceptional way to showcase I got into the wine industry have earned gold at many the terroir of traditional lands in BC, I thought it would be international competitions in that have sustained their quite competitive. Instead, it’s the United States and Europe. people for thousands of years.” very collaborative. Everybody knows everybody and they “WE’RE ATTRACTING A HUGE Indigenous World Winery also really support each other. The AMOUNT OF TALENT ALL understands the importance of interesting thing about being giving back to the community. situated in West Kelowna is ACROSS THE GLOBE TO COME Robert Louie was the elected that there’s huge diversity. HERE AND MAKE THEIR NAME Chief of Westbank First We’ve got two of the biggest AND DISCOVER WHAT IT IS Nation for decades, serving wineries in all of BC up the TO MAKE WINE IN BC.” on many boards and band road and some of the smallest are hundreds of years old, businesses, in addition to ones right next door.” we’ve only been doing it for – being Chair of the National a short amount of time. We’re Ryan Widdup Sales Manager, First Nations Advisory Board. “Winemaking is essentially attracting a huge amount of Indigenous World Winery “Robert travels a lot, so glamour farming, to steal a talent from all across the globe Bernice is the main person phrase from the folks up at to come here and make their In 2020, the winery launched in the family who oversees 50th Parallel Estate Winery. name and discover what it is their Indigenous Spirits the winery’s day to day But it’s incredibly interesting to make wine in BC, so it’s craft alcohol line, starting operations,” Widdup explains. because every year is extremely exciting and I’m very with vodka. “We’ve been different. It’s the one industry proud to be part of this industry.” working on a gin recipe using Widdup himself grew up in where you could know botanicals and locally sourced an agricultural community in everything about every wine “It’s also amazing to be a ingredients with a medicinal in the world this year and part of a community where history in the Syilx culture. then next year you have to everybody is really trying to We also have eight barrels of go out and learn every single help each other out. It was whiskey that turn three years wine all over again because especially cool during the old this year, so we’re going everything’s changed.” pandemic, just the number to release a single barrel and of trade and tourism industries a barrel-blend single malt. “The industry here is less than that tried to bring everybody So that’s really exciting.” forty years old,” says Widdup. together to share their stories “Right now we’re still in the and best practices and what Located across Okanagan pioneering phase. We’re not they’ve learned. I think if Lake in West Kelowna, like California, Oregon or anything, it strengthened making it an ideal spot for Chile where these industries the community even more.” 17 19
THE HIGH POINT OF ORGANIC WINEMAKING. clones from France and “FOR US, THE NEXT LEVEL “personally planted them OF SUCCESS WILL BE on his hands and knees.” After entering the organic SEEING OUR WINES ON certification program in RESTAURANT LISTS IN 1988, Cipes Sr. produced MAJOR CENTERS AROUND his first vintage in 1991 THE WORLD. THEIR and the winery received OUTSTANDING QUALITY Demeter Biodynamic certification in 2012. AND TASTE CAN COME FROM NOWHERE “We’re a mid-sized winery BUT THE OKANAGAN.” Serving as the CEO of change of life,” explains Cipes, with a large team, mostly – ‘Canada’s most visited one of four brothers. “I am so because of the extensive Ezra Cipes winery’, Ezra Cipes is part grateful they did. It was just a hospitality we offer,” says CEO, of the second generation little farming community, no Ezra. “We have a beautiful Summerhill Pyramid Winery at Summerhill, a pioneering modern wine industry at all. restaurant and banquet room, winery producing 100% They both helped build the both overlooking the vineyard, organic wine. What makes modern wine industry in BC lake, and mountains.” Summerhill so unique? A and were founding members pyramid wine cellar, second of the BC Vintners Quality “For us, the next level of only to the Great Pyramids Alliance and of the BC Wine success will be seeing our of Egypt for alignment and Institute.” wines on restaurant lists in precision, in which the family major centers around the allows their organic and On arriving in 1986, Ezra’s world. Certain wines we biodynamic wines to rest father, Stephen, believed make are absolutely relevant before release. he’d found unique conditions to the global wine market to produce “intensely because of their outstanding “My parents moved our young flavoured small grapes,” the quality and a taste that can family here from the suburbs perfect base for sparkling come from nowhere but of New York in 1986 for a total wine. He brought grape the Okanagan.” 20 VITICULTURE
100% FARM TO FLASK. BC’s oldest and Canada’s that our grains and fruits outlive each of us presently most internationally awarded come from local fields and at the helm of our family distillery, Okanagan Spirits orchards. Farm-to-flask is distillery. We’ve spent the is a fourth-generation family truly in everything we do, last two decades travelling business. It’s also the first from our premium whiskies, the world learning from farm-to-flask distillery in gins, vodkas, liqueurs, the very best distillers “THE OKANAGAN REGION Western Canada since brandies, aquavit and and brewers, immersing IS AN IDEAL SPOT FOR the days of prohibition. even traditional absinthe.” ourselves in everything TRUE FARM-TO-FLASK spirits. We also participate AUTHENTIC SPIRITS biennially in the World Spirits Awards Competition PRODUCTION, AS IT in Austria to have our spirits REALLY IS ONE OF THE judged with the very best BEST SPOTS ON THE distillers in the world.” PLANET FOR AGRICULTURE. “The Okanagan region is IT ALSO HAS A COMMUNITY an ideal spot for true farm- THAT’S KEENLY INVESTED to-flask authentic spirits IN SUPPORTING production, as it really is LOCAL TOURISM AND “We hand craft terroir-driven OK Spirits is also committed one of the best spots on AGRICULTURAL PARTNERS.” spirits entirely from 100% to reducing their impact on the planet for agriculture. local grains and fruits that the environment. “After we It also has a community – Tyler Dyck present the true flavours and finish mashing, all edible that’s keenly invested in CEO, Okanagan Spirits aromas of the Okanagan materials go back to feed supporting local tourism and Valley,” says Tyler Dyck, CEO local livestock. We even agricultural partners.” Says and Director of Operations. use distilling by-products to Dyck, “we’re all passionate “We feel each and every power all our vehicles to cut about seeing the success one of our spirits tell a story, down on emissions.” of the Okanagan region, which by extension, is our with the goal of establishing family’s story to tell. That’s “To us, success is all about this valley as the place to why it’s so important to us creating a legacy that will be in Canada.” 21
AGRICULTURE CLIMBING THE CORPORATE LADDER MEANS SOMETHING DIFFERENT HERE. 22 AGRICULTURE
870 farms employing 4,467 people (Census, 2016) 794 agri-food businesses 299 fruit and tree nut farming businesses OUR FARMING 65 Today, the Central Okanagan Centre and research from is home to many different types The University of British ROOTS HAVE of farm operations, including Columbia Okanagan and greenhouse, nursery GROWN DEEP tree fruits (apples, cherries, Okanagan College. and floriculture IN THE PAST plums, pears, peaches, and apricots), vegetables (fresh Because we’re all about keeping it fresh. producers 160 YEARS. and greenhouse), and cattle ranching, of course. (Those When Father Pandosy guys are tenacious.) BC Tree Fruits planted the first apple trees Cooperative promotes, at his French Catholic mission There’s no question the packages and transports in 1859, little did he know the region’s soil, topography and the freshest tree fruits in BC’s interior. The agricultural powerhouse his hot, sunny climate provide industry represents spindly cuttings would an excellent agriculture over 800 growers in grow into. environment, which is BC, generating over supported by food processing $130 million in Years later, many of the cattle facilities, administration wholesale revenue ranches and grain fields that infrastructure and reliable and $900 million in had once fed Cariboo gold transportation routes. economic activity. miners had transitioned into – irrigated orchards. And for a The industry is constantly 2016 BC Agrifood & Seafood Export Highlights time, vast fields of tobacco evolving and innovating thanks that gave birth to ‘Kelowna to input from The Summerland Pride’ cut and cigar tobaccos. Research and Development 23
AGRICULTURE THE FUTURE IS PEAR- SHAPED. One of the area’s oldest farms, Day’s Century Growers, goes high-tech to increase efficiency and quality. Day’s Century have been farming “Almost 75% of our revenue more efficiently if we removed in the Okanagan Region for almost comes from pears, yet it’s ourselves from the pool system. as long as there’s been farming probably just a little over a So we built our own packing in the Okanagan. In the late quarter of the actual ground house, taking responsibility 1890’s, Ephraim Day homesteaded we farm,” says Kevin Day, who for the storage, packing and “IT’S SUCH A COOL property in the heart of Kelowna runs the current operation with shipping of the pears we grow. EXPERIENCE TO and over five generations the his sister Karen Day. “According Fortunately, it’s worked out.” HAVE DINNER AND family holdings have since to my grandfather, this area is TO KNOW THAT expanded to encompass over the best pear growing land in The family stepped things 136 acres. Canada. Very, very high quality. up again in 2019 when they EVERYTHING WE’RE It’s a combination of climate, installed a state-of-the-art EATING WAS GROWN This includes the largest the heavy clay loam soil, the packing machine and a high- ON THE FARM.” pear orchard in the province, nearness of the lake, really resolution optical pear-sorting – distributing Bartlett, Bosc and just so many reasons.” system, the first of its kind in Erin Day-Johnson Green and Red D’Anjou pears Canada. The system scans Operations Manager, across North America. The In 2012, the Day’s made a pears for external defects, Day’s Century Growers family also sells freshly picked bold move to take control of taking sixty images of each vegetables, fruit and sweet their pears. “My sister and I pear to ensure the highest corn in their own farm market. felt we could manage our crop quality and proper grading. 24 22 AGRICULTURE UNTITLED
into the bin and then months later when it’s packed into a box. It’s both labour efficient and complies with food safety regulations.” “Properly managing our highest-value farm “Food safety and the retail commodity has changed marketplace demand you our lives substantially. We touch the fruit as little as were quite diversified before, possible,” Day explains. but the packing house has “Pears are very prone to ensured that all of our other surface scuffing. In Holland, diversification isn’t being more than 50% of their tree drained to put into the “All my life I’ve known working a promotion and I just kind fruits are pears, so when pear crop.” alongside my dad on the farm of moved up from there. I’m they design equipment, they was pretty important to me,” Operations and Food Safety design it for pears. Whereas This innovation has changed says Erin. “I was drawn to it Manager for Day’s Century any other countries, such as other lives in the Day family, as young as eleven years old, Growers now.” New Zealand, Australia, the too. Daughter Kati is the when I had my first job in the United States, their machines company’s Communication fruit stand, working alongside “I think it’s a very attractive my aunt. When I started my lifestyle,” she says post-secondary education enthusiastically. “It’s such in 2013, I was going for my a cool experience to have bachelor’s in biology, with dinner and to know that an emphasis on botany. everything we’re eating was At that time, we’d already grown on the farm. I can’t been packing our own fruit wait for the day when I can for two years and that’s kind raise my kids on our family of where my dad’s attitude farm and teach them what I changed. Things started to know about the importance prove themselves with the of hard work and growing packing line and the new your own food.” business, so instead of, ‘You need to get an education, get a career, farming is not viable,’ he started calling are geared for maybe 90% Manager and other daughter us back, giving us all the apple-use and 10% pears. Erin is Operations Manager, information we needed to So I knew I’d be able to find with her husband Riley make this jump.” the best machine in Holland, handling Shipping and one designed specifically Receiving. As the next “In 2016, after about half of for pears.” generation, Erin and Riley my degree was finished, oversee all aspects of the I decided to change my “Optical sorting was a big farm, including growing, direction and started full- step for us to please retailers. harvesting and production time on the production line Each pear is touched only of feed crops, carrying on in the packing facility. Then twice; once when it’s picked the legacy of the Day family. about seven months in I got 23 25
ICONIC BC BRAND EVOLVES AND INSPIRES. Since the mid 1950s, the SunRype has over 300 most notably an additional 5 SunRype brand has been a employees who work at the people celebrating their 45th household name in Western production facility in Kelowna, work anniversary at SunRype!” Canada, leading the way spanning 19 acres near scenic with their trusted apple juice, Lake Okanagan. “People are “Ultimately, success is fondly referred to as Blue very important to us”, states measured by sales,” she adds. Label. Fueled by society’s Bradley. “We are proud of “Brand trust and brand equity greater emphasis on health are key. We’ve added many and nutrition, the company different fruits to our juice has been steadily introducing line-up, a whole range of a host of new snack popular fruit snacks and new products made from simple, categories that go beyond wholesome ingredients fruit. SunRype goodness is “THE OKANAGAN VALLEY IS including fruit, grains, seeds now shared with families all A PRETTY SPECIAL PLACE. and coconut. across Canada, and we’re also ABUNDANT SUNSHINE proud to offer a growing array MAKES IT THE PERFECT President and CEO, Lesli of products across the U.S.” PLACE TO GROW FRUIT, Bradley, says the company’s vision is to help people live “The Okanagan Valley is a WHICH IS IMPORTANT healthier lives. “We make pretty special place. Abundant IN OUR BUSINESS. really great things out of fruit our culture and that over sunshine makes it the perfect IF YOU’VE NEVER BEEN and other simple ingredients, 45% of our plant operation place to grow fruit, which is HERE, COME VISIT and our mission goes beyond employees have been with important in our business. product development to us for over 20 years. In We’re surrounded by so much AND SEE WHY WE’RE also include supporting fact, this year throughout natural beauty that really SO LUCKY TO CALL community initiatives that various departments, we are makes it a wonderful place to THIS PLACE HOME.” help to promote a healthy celebrating 26 employees live, work and play. If you’ve – active lifestyle for families with anniversaries ranging never been here, come visit Lesli Bradley throughout the Okanagan between 20 and 35 years, and see why we’re so lucky President & CEO, and all across Canada.” 3 employees at 40 years and to call this place home.” SunRype 26 AGRICULTURE
POISED FOR HIGH PERFORMANCE. Legalization has transformed cannabis agriculture from an underground niche market into an attractive mainstream commercial opportunity. First movers like Flowr are accelerating their efforts at production. From its operations in Canada, Europe and Australia, Toronto- based Flowr produces fully licensed recreational and over 150 people locally. plants alike, with a huge medicinal cannabis. Its 30% of those are highly tourist industry and a long flagship campus in Kelowna accomplished professionals growing season. comprises an 85,000 square (engineers, scientists, “THE OKANAGAN CLIMATE foot licensed indoor growing executives, industry experts) Flowr’s investment in the area offers the opportunity IS ATTRACTIVE TO PEOPLE facility, the FLOWR Forest who relocated to Kelowna - a 595,000 plus square foot from across Canada and for long term careers and AND PLANTS ALIKE, WITH outdoor growing operation, internationally. One of them benefits the community A HUGE TOURIST INDUSTRY and the new Hawthorne R&D is Aman Malhi, Director of through spending on local AND A LONG GROWING Facility, a state of the art People and Culture. vendors, contractors and SEASON.” 50,000 square foot cannabis service providers. The – R&D centre, largely funded “I moved to Kelowna in company also provides Aman Malhi by Scott’s Miracle-Gro & November 2019 and have opportunities for local Director of People Hawthorne Gardening. absolutely loved the university co-op students, and Culture, Flowr Okanagan area since day investing in the leaders of Founded in 2017, Flowr has one,” states Malhi. “The the future to help take our more than doubled its staff Okanagan climate is business to the next level” in the last year, employing attractive to people and says Malhi. 27
DIGITAL WE’RE BUILDING A COMMUNITY THAT’S UP TO [CODE] 28 DIGITAL
$1.67B in annual revenue 693 tech companies, 12,500 employees $35M Innovation Centre puts multiple high-tech businesses under one roof TECH THAT’S Animation studios, game part of its appeal for start- 36km developers, Canada’s premier ups. The lifestyle, the PUNCHING medical record platform, relaxed pace, lower costs ABOVE ITS AI-powered online content of living and good weather of Dark Fibre network WEIGHT. filtering systems, aviation satellite data tracking systems make a pretty attractive addition to the in Kelowna …and the list goes on. compensation package. Today, there are more people employed in the BC tech sector than in mining, oil, One success story is Lane gas and forestry combined. Merrifield, currently a Dragon Kelowna’s downtown And it’s no secret that on CBC’s Dragon’s Den, has also become technology has dramatically and the co-founder of the a tech hub that changed the local landscape, massively popular online attracts businesses particularly in Kelowna, game, Club Penguin. After and investors from which is part of Canada’s selling the business to Disney, around the world, Digital Tech Supercluster. with buildings like he started FreshGrade, a the Innovation Centre The Okanagan region portfolio and assessment promoting collaboration is an important part of platform used by educators and idea-sharing. the Cascadia Innovation around the globe. He also There is also 36km of Corridor, linking innovators helms Wheelhouse, which dark fibre infrastructure in British Columbia with supports the growth and installed in Kelowna, others in Washington development of early- ready for company State and as far down stage tech companies networks to get as Silicon Valley. and entrepreneurs. hooked up. The diversity of the area’s The Okanagan’s position as digital tech boom is exciting. a recreational mecca is also 29
DIGITAL ASHLEY & TODD’S PIXELLENT ADVENTURE Yeti Farm Creative’s husband and wife founders drew on their big city experience to animate Kelowna’s digital studio scene. Rocket Monkeys. Pete the Cat. Rewind to 2007. Creative guy Angry Birds. Beat Bugs. DNAce. Todd Ramsey has been working Hotel Transylvania. Any of these as an animator and director animated series ring a bell? If not, in Vancouver, while Ashley maybe you’re familiar with where has been producing various they’re playing: Netflix, Amazon children’s animated shows. Prime, Nickelodeon, Teletoon, After starting their own company Corus, YouTube. and becoming parents, they decided in 2010 to move closer It’s big time stuff for Yeti Farm, to family in Kelowna. the Kelowna-based digital animation studio that has hit “It was a huge risk and took warp speed in the last few years. us a few years to get going,” Animating shows under contract Ashley explains. “The animation for other companies, they’ve industry was just beginning steadily expanded to the point here. There was Disney, then where they’re writing, developing Bardel Animation and The Centre and pitching their own series. for Arts and Technology was Recently three ideas have been teaching animation. So we were green lit to develop into prime time lucky we had lots of existing pilots, one of them a live action relationships outside the series. How did this all happen? region to build on.” 30 DIGITAL
“It can be seen as very brave to start a studio here, but it’s also been a very selfless and humbling thing. Todd and I are both really proud and grateful. We feed and build families.” “A lot of people in the studio In 2012 the couple rented now have kids and homes space, hired five students and mortgages and cars from the school and secured and it’s kind of neat, right?” their first roster of work with Electronic Arts, producing the heads on the athletes While we were scaling up, I our competitors in a tough in various games like FIFA, worked weekly with advisors market, particularly against UFC and NHL. “Pretty soon looking at different financial the overseas studios. The we signed a three year lock- models and how to handle animation industry here is in output deal with Atomic our operation, which was definitely bigger because Cartoons for Netflix shows changing drastically. We also of our studio. It’s basically like Rocket Monkeys and participated on the advisory grown from zero to one of Beat Bugs, and that was board of Okanagan College the mid-sized employers Where else can they lead when it really took off. 2013 to shape their animation of the area, maybe tripled a really healthy balanced to 2016 was pretty mega- program so it would fit our in size. Now with the pivot in lifestyle where they animate scale, scaling up to about 50 talent needs and they really our studio space strategy in the morning, hike in the employees. Then we expanded supported us in that.” (they’ve gone 100% mobile afternoon and then hop again, and by 2019 we had since COVID-19), I think it back on at night? “That’s the about 160 artists and a 7,000 “Now that we’re a certain presents more opportunities best part about the lifestyle square foot studio space.” size, we benefit from the BC for ourselves and our staff.” here. Oh, and the wine. Film and Media Tax Credits Which every stressed-out “Starting out I think we (17.5%). There are also unique “Today we’re producing entrepreneur needs a lot of.” definitely benefited from a tax credit bonuses for being three prime time pilots. blend of support systems in this region (12% Regional + Prime time animation is a “WE WERE ALSO PART OF THE with municipal, provincial 6% Distance) which gives us totally different category EARLY DAYS OF ACCELERATE a bit of an edge in terms of in animated content, which and federal aid behind us. OKANAGAN AND THAT is emerging because live action shoots have DEFINITELY HELPED ME been discontinued for the AS AN ENTREPRENEUR.” foreseeable future. This is – where I see huge potential. Ashley Ramsay Then we’re also producing Founder & CEO, our own animated property, Yeti Farm Sweet Tweets, and are in development with a Canadian network for Kick Flip, a girl’s live action sports dramedy to be shot locally.” 31
CONNECTING CANADA’S HEALTHCARE. QHR has two more products in market: FreedomRx, an e-prescription management tool for pharmacists, and Pharmacy EMR, which helps pharmacy staff manage their professional services. Both of these are now used in over 1,200 Shoppers Drug Mart pharmacies in Canada, following Loblaws’ purchase of QHR in 2016. QHR currently has 523 “KELOWNA IS ON THE Digital healthcare saw a AccuroEMR, Canada’s largest employees across Canada, MAP NOW, NOT ONLY AS A significant boost during the single-platform electronic with 368 of those in the pandemic, with patients medical record software. Kelowna head office. TOURIST DESTINATION, BUT connecting directly to their “Our market is all across ALSO FOR NEW BUSINESS, healthcare providers through Mike Checkley, President Canada, but from a talent MATURING BUSINESS, AND video and messaging of QHR and one of the perspective Kelowna AS A RESULT, CAREER platforms, including Medeo three original developers of continues to deliver,” says Virtual Care from Kelowna- AccuroEMR, explains how Checkley. “Kelowna is on OPPORTUNITIES.” based QHR. it came about. “I studied the map now, not only as a – Computer Science right here tourist destination, but also Mike Checkley President, The innovative healthcare in the Okanagan. It’s been an for new business, maturing QHR Technologies technology company amazing experience to see it business, and as a result, produces a suite of industry- grow from those early days to career opportunities.” leading products designed to now the largest tech company streamline medical practices. in the Okanagan with customers Their flagship product is all across the country.” 32 DIGITAL
TO PROTECT AND SERVE – ONLINE. “We have a mission to make MITACS cluster grant of over “WE LOOKED ALL OVER the internet a place where three million dollars to work everyone is free to share with universities. “We looked CANADA FOR LEADING without harassment or abuse,” all over Canada for leading UNIVERSITIES TO PARTNER explains Two Hat Founder universities to partner with, WITH, AND TO OUR and CEO, Chris Priebe. Since and to our surprise, one of SURPRISE, ONE OF OUR 2012, his company’s AI- our best has been here at BEST HAS BEEN HERE driven content moderation home with UBC Okanagan.” platform has been identifying Priebe states. AT HOME WITH UBC and preventing harmful OKANAGAN” online behaviour, including Most recently, the World – cyberbullying, abuse, hate Economic Forum selected Chris Priebe speech, violent threats and Two Hat as one of its most Founder & CEO, child exploitation, all while promising Technology Two Hat enforcing rules of conduct in Pioneers of 2020 for its online communities. groundbreaking platform, supporter of Two Hat and our offering the opportunity to mission,” says Priebe. “I was “Some of the largest engage with other industry still in my basement when companies in the world leaders and work with public I heard about AO and their trust our team to keep their and private experts. programs. They helped us users safe,” Priebe explains. get our first desks, a mentor, “We now process over 100 When asked about the community services, as well billion human interactions infrastructure in place to help as legal and accounting firms every month. To put it in get his organization off the who volunteered and helped perspective, that’s six times ground, Priebe credits the get us set up. It would have the reported size of Twitter.” many programs designed cost thousands of dollars to to support start-ups here in hire any of their services and Two Hat’s success was the Okanagan. “Accelerate here they all were giving me recognized in 2017 when they Okanagan has definitely amazing deals.” were awarded the largest been a great friend and 33
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