WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN
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We Got This! The Successful Pandemic Plan of One Sheriff’s Office C ynthia S cott , J ason M c C auley , K abeeruddin H ashmi , and T ed F reeman 8 | JANUARY | FEBRUARY 2021 AMERICANJails
The Monmouth County Before the Pandemic Correctional Institution (MCCI) is a During a normal day, officers and 1,328-bed direct supervision facil- inmates followed a standard routine. ity under the administration of the On the 7 a.m. to 3 p.m. shift and the Monmouth County Sheriff’s Office, 3 p.m. to 11 p.m. shift, until the 8:45 and its computer, and more. Inmates managed by Sheriff Shaun Golden. p.m. evening lockdown, inmates had on both shifts could move about the Currently, the average daily popu- the ability to attend classes, reli- housing unit freely and access the lation is approximately 500 to 600 gious services, participate in work weight room, unit telephones, the inmates due to bail reform measures details and indoor recreation, attend television, microwave, and outdoor that took effect on January 1, 2017. court appearances, receive visitors, recreation yards. Inmates could also participate in medical assessments sit together for meals in the housing and dental visits, use the law library AMERICANJails JANUARY | FEBRUARY 2021 | 9
unit day area. The 11 p.m. to 7 a.m. made mandatory in all areas of the facility-wide quarantine was imple- shift was the lockdown shift, dur- facility. Entry and exit routes for staff mented. Many other changes were ing which only inmates assigned to entering or leaving the jail were des- implemented as COVID-19 contin- work details were permitted out of ignated to avoid staff contamination ued. (Note: Some of these changes their cells under correctional police from the incoming shift. In addition, are now MCCI’s “new normal.”) supervision. for the staff dining room, overflow Inmate movement was not seating in the gymnasium and class- New Protocols and Procedures restricted unless the inmate was rooms was made available to staff so Entry intake protocols. Prior to housed in protective custody, disci- that social distancing requirements entering the correctional facility, plinary detention, or the infirmary. could be strictly maintained. all new intakes are now medically Both contact and non-contact visits Restrictions and protocols were screened outside of the building. were offered to the inmate popula- developed for the welfare and safety Inmates are asked several ques- tion. All this changed on March 4, of the inmate population. From tions by the booking nurse, and the 2020 when COVID-19 Precautionary March 4 to March 24, the following inmate’s temperature is taken. If Protocols were implemented at steps were taken: the inmate is accepted, the booking MCCI due to the rapid spread of the • COVID-19 screening protocols for officers process the necessary paper- virus across the country. This article inmates were launched, work with the transporting agency discusses how MCCI successfully waiting in the sally port. After the • information regarding COVID- implemented a pandemic prevention inmate is searched and the restraints 19 precautions was posted in all and precautionary measures plan removed, the booking officer returns units in both English and Spanish, which began March 4 and remains the restraints to the transporting in effect. • all civilian volunteer programs agency, which is then released from were canceled, the sally port area. The Challenges Begin • all inmate programs outside of The inmate is processed and kept With any new challenge, com- the housing unit were canceled, separate from any other new intakes, munication is vital. Information • a strict quarantine protocol for then placed in a quarantine intake regarding COVID-19 screening of new intakes was established, housing unit for a minimum of 24 all intakes and inmates was made • a new female intake area was days. Should the inmate not pass available to staff—as well as infor- created, the initial screening procedures, the mation about the virus itself—via inmate is denied admittance to the • the law library closed, and an interoffice communications jail and the transporting agency is tool. On March 9, the New Jersey • incoming inmate mail was directed to take the inmate to the Department of Corrections Office of suspended. hospital. County Services was advised of all In addition, the first fevers were protocols that were put in place at reported by inmates in two hous- Visit protocols. Effective March 14, MCCI. Correctional police officers ing units; they were the first to be 2020, inmate visitation was sus- in high-risk areas of the jail were ordered on strict quarantine status. pended—and remains suspended notified that the wearing of personal MCCI opened an overflow quaran- until further notice. Due to current protective equipment (PPE) was tine section that was populated with social distancing requirements, mandatory. symptomatic inmates. And the deci- no tentative date has been estab- On March 17, temperature checks sion was made to no longer permit lished for the resumption of inmate became mandatory for all staff prior attorneys inside MCCI. visitation. to entering the jail. Sheriff Golden On March 25, temperature checks implemented an alternating work- were made on all inmates. Any Court appearances. All court from-home schedule for various inmate with a temperature above appearances were immediately staff, which remained in effect 99.4 was moved to a quarantine switched to virtual and video until June 15. On April 6, the use of unit. Due to multiple inmates who teleconferencing, including con- protective masks inside the jail was exceeded the temperature of 99.4, a sultations with attorneys, court 10 | JANUARY | FEBRUARY 2021 AMERICANJails
staff, probation, etc. Correctional staff assists pretrial services for all superior court appearances and municipal court matters. All court documents are emailed to staff and served to the defendants who then stand virtually before a judge. Video conferencing. Virtual con- ferencing was quickly established, using iPads, desktop computers, and video court booths using web-based virtual meeting platforms. Desktop computers were set up in housing units with video cameras and speak- ers. Additional telephones were also installed. This enabled virtual court appearances, consultations with attorneys, court staff, and probation without leaving the housing unit. Suspension of inmate programs. All inmate programs were suspended The following are some of the mid-March to prevent the introduc- protocols established or revised by tion or spread of the COVID-19 the COVID-19 committee: virus. During the program hiatus, • Transportation protocols—Prior Social Services/Substance Abuse to departure, inmates to be trans- Services made daily rounds inside ported must have their tempera- the housing units, speaking with tures taken, then are placed on a inmates upon request, addressing 24-day quarantine period upon population once per day, inmate concerns, and conducting welfare return to the facility. Staff and workers twice per day, and intake checks. inmates must wear protective units twice per day. masks for transport. All custody The COVID-19 committee also The COVID-19 Committee staff involved in the transporta- made the following decisions: On March 13, a COVID-19 com- tion of an inmate suspected of mittee was established at MCCI. having COVID-19 must wear full • Programs—The medication- This committee consisted of admin- PPE. assisted treatment program is to istrators and directors from the be administered in the housing • Hospital protocols—All inmates medical department, correctional units as opposed to large group returning from a hospital trip are police, and business administration. distribution, which was protocol placed on a 24-day quarantine These committee meetings are held prior to COVID-19. Any classes/ period before returning to their via teleconference every Monday services that need to be conducted appropriate housing assignment. and Thursday to discuss COVID-19 must enforce social distancing • Other protocols—All regular with each seat placed six feet matters and to review and update medication distribution is done apart. (Note: Classes and services protocols. in the housing unit, door to door. were reinstated on July 27.) Temperature checks are con- ducted on each inmate in general AMERICANJails JANUARY | FEBRUARY 2021 | 11
• Food Service—The use of nor- contact activities, and the success of mal hard plastic food trays for new protocols that keep MCCI a safe meals is currently discontinued. place for staff and inmates. Styrofoam food trays are to be In addition, Sheriff Golden sends used until it is deemed safe to a weekly letter to all division heads return to the plastic trays. (Note: of the Monmouth County Sheriff’s Hard plastic food trays were back Office. This communication updates in service on October 12.) staff on current challenges and innovative techniques employed by Additional Changes divisions for combatting COVID-19. Communications to inmates and Social Services/Substance Abuse staff. Early in the ongoing COVID- Services Supervisor Stephanie Ruane 19 pandemic, it was learned that developed a newsletter created informing the inmates and staff by and for inmates so they could of decisions and new protocols express their ideas and concerns was critical. Medical Director during the pandemic. This highly Dr. Kabeeruddin Hashmi sends a successful initiative, the SMART biweekly letter to the inmates and (Streets Making A Right Turn) staff, updating them on current Way Newsletter, was featured in safety precautions, the reasons for the November/December issue of the temporary elimination of certain American Jails. 12 | JANUARY | FEBRUARY 2021 AMERICANJails
“Teamwork is the fuel that allows common people to attain uncommon results.” —Andrew Carnegie Commissary enhancements. With commissary kits were distributed to fully staffed on every shift. Inmate the cancellation of various programs the inmate population from May 12 labor opportunities also existed with to help stop the spread of COVID- until August 5. The enhanced snacks three COVID-19 disinfectant/sanita- 19 in the jail, inmates are spending continue to be provided to the tion details with Officers Clarence additional time confined to a cell. inmate population three times per Morgan, Thomas Johnson, and Gary Thus, Sheriff Golden approved week. This began on May 4.) Esporrin leading their respective the introduction of commissary inmate labor crews. enhancements for the inmates. Telephone enhancements. Our All inmate movement outside Each inmate housed in the facility telephone system provider offered of the housing units is still kept to is provided one canteen care pack- the inmate population two free, five- a minimum. Medication and sick age every two weeks. Each package minute phone calls each week from call assessments are conducted on contains miscellaneous snack items March 19 to April 30, then provided the housing unit. Medical issues are and drink mixes. The packages were one free, five-minute phone call each addressed by the medical depart- purchased with funds from the week from May 4 to May 17. With ment on a case-by-case basis. And, a Inmate Welfare Account and are at the elimination of visits during this protective mask is to be worn when no cost to the county taxpayers. Each time, the free calls were a means of an inmate leaves the housing unit. inmate in the facility is also provided communication between inmates The only inmate movement in with an enhanced snack three times and their families. Following the the hallways is that of those going per week, also funded through the duration of the free service, MCCI to their work details or to the visit Inmate Welfare Account. (Note: The contracted with the provider directly hall for court-related purposes, to continue the program using funds as well as those being released or in the Inmate Welfare Account. attending programs or services. All (Note: MCCI provided each inmate inmate/attorney visits are now held For additional informa- with one free, five-minute phone in the visit hall on Mondays through tion about the success of the call each week from September 14 to Fridays from 8 a.m. to 4 p.m. COVID-19 prevention methods December 30.) used by the Monmouth County Sheriff’s Office, please con- Restrictions Begin to Relax tact the following Corrections Reintroduction of Programs During late March and early Division COVID-19 Committee July 27 marked a turning April, housing unit protocols were members. point—the reintroduction of inmate adjusted regularly: programs. The Substance Abuse • Starting March 26, 2 inmates (one Services (SAS) Department restarted Administrative cell) were permitted to leave their with a limit of 25 people at a time, Warden Donald Sutton cell for 15 minutes during which observing strict social distancing dsutton@mcsonj.org they cleaned their cell, showered, guidelines. These programs included and could make a phone call. Captain Jason McCauley medication-assisted treatment, reen- jmccauley@mcsonj.org try, and relapse prevention. The SAS • On March 29, the protocol was Department also provided a video changed to permit 4 inmates (2 Captain Victor Iannello cells) in the day space together introducing the Fundamentals of viannello@mcsonj.org with the duration expanded to 40 Addiction program, which is down- loaded to a thumb drive for use on minutes. Medical computers in the housing unit multi- • On May 6, housing unit protocol Dr. Kabeeruddin Hashmi purpose rooms. was again modified to permit khashmi@cfgpc.com 6 inmates (3 cells) to be out at During the heart of the pandemic, inmate labor opportunities were the same time with the duration Business Administration expanded to 60 minutes. kept to a minimum with all outside Jeffrey Sauter details suspended. However, the jsauter@mcsonj.org kitchen inmate labor crew remained AMERICANJails JANUARY | FEBRUARY 2021 | 13
At the end of July, some programs were permitted to resume, including MAT, relapse prevention, reentry, mental health, and religious services. Housing units continued the proto- col for one floor out at a time for a period of 3.5 hours daily. Lessons Learned Medical Department • Keep an ample supply of COVID- 19 testing kits on site as well as a supply of PPE to include N95 masks, surgical masks, gloves, boot covers, hat covers, face shields, gowns, disinfectant, cleaning supplies, etc. • Keep infectious disease protocols current for contemporary disease applications. These plans are interchangeable between differ- ent respiratory pathogens. Early quarantine of the entire facility works to contain airborne infec- tious disease. • Frequent screening of quaran- Also, in June, the Strict tined inmates in the early phases Quarantine Unit protocols were is very important. For COVID-19, adjusted to permit 2 inmates out the medical team checked tem- • On May 20, the mandatory wear- together with duration extended to peratures of all inmates twice ing of protective masks by the 30 minutes. The quarantined inmates daily initially. This allowed the inmate population began. Masks were permitted to use telephones, medical team to detect disease were issued to every inmate with showers, the television area, and the and treat inmates early. Though a requirement to be worn any outdoor recreational yard, which is this protocol is labor intensive, it time that they were out of their connected to the housing unit. Social is important to maintain through cells. distancing was practiced. When the pandemics. The body temperature The month of June saw more eas- inmates returned to their cells, the threshold was established at 99.4 ing of restrictions with the reopen- accessed areas were disinfected by degrees. ing of the law library. Inmate access an inmate work detail assigned to • Continuous training must be was determined on a case-by-case the housing unit. provided to staff regarding use of basis. The housing unit protocol was In July, Sheriff Golden issued a PPE, providing information about again adjusted on June 3 to permit COVID-19 Travel Quarantine Policy the seriousness of the illness, as 12 inmates (6 cells) out together and to all Sheriff’s Office staff. Any well as updates. the duration extended to 2 hours. On employees who visit states experi- • Education for inmates is essential June 16, housing unit protocols were encing a resurgence of COVID-19 to foster trust and boost compli- again changed to permit one floor (a would be required to self-quarantine ance. The medical director sent a maximum of 22 inmates) to be out of for 14 days upon returning to New letter every two weeks explain- their cells for a duration of 3.5 hours. Jersey, using their personal, sick, or ing the current situation, reason vacation time. for quarantine, and expectations 14 | JANUARY | FEBRUARY 2021 AMERICANJails
about the future. Restriction of (surgical style masks, gloves, • Planning—assessing the present movement is key to controlling boot covers, face shields, etc.) situation and determining future infection. Medical care was taken was in short supply everywhere. needs. to the housing units and this We were most fortunate that • Communication—recognizing the significantly limited movement. generous donations from various importance of keeping communi- All non-essential medical services companies such as Lowe’s, Home cations open between the various were stopped. Depot, and the Axon COVID-19 departments, front-line officers, • The psychological impact of a Support Program helped to fill the and the inmate population. quarantine must be considered. gap in PPE availability until other • Implementation—revising estab- Custody offered free phone sources could be found through lished protocols and creating new calls, snacks, and games to all the Monmouth County Office of ones to meet the continuing chal- inmates which allowed for stress Emergency Management. lenges of the pandemic. reduction. All activity without • Although tablet technology had • Integrity—the importance of significant clinical impact was been explored previously, it was all staff to maintain and remain also eliminated. This decreased not until the pandemic that this consistent with enforcing new contact time and improved social technology was recognized as protocols established as a result of distancing. an extremely useful tool, espe- the pandemic. cially to reduce stress and anxiety among the inmate population. • Continuous assessment—the The Substance Abuse Services Utilizing tablet technology opens role of the COVID-19 commit- Department the opportunity to provide video tee, which meets twice a week to The SAS Department realized that visitation, email, entertainment, assess, discuss, and adjust proto- it could deliver services—both group and electronic forms delivery; all cols as needed to ensure the safety and individual sessions—via a web- of which helps to reduce the stress and security of inmates and staff. based platform. If tablet technology was available or if the housing units and anxiety levels of the inmate Praising his staff’s work, Sheriff were outfitted with desktop com- population. Golden said, “I commend the puters, the SAS Department could • Communication is key to success- entire staff of all divisions of the provide classes by way of a virtual fully accomplishing a common Monmouth County Sheriff’s Office meeting platform such as the Zoom goal—in this case to mitigate the for their outstanding proactive application. spread of COVID-19 within the and continuing efforts in keep- correctional setting. Keeping staff, ing COVID-19 cases to an absolute Some examples of classes that as well as the inmate population minimum with no loss of life during could be offered virtually are anger informed, every step of the way, these challenging times.” management, relapse prevention, fundamentals of addiction, reentry, was vital to our success. and MAT. Individual and group Cynthia Scott is the Public Information counseling were possible as well. Success Officer for the Monmouth County If the housing units were set up to By creating the Corrections Sheriff’s Office. She can be contacted at deliver classes and counseling on a Division COVID-19 Committee, cscott@mcsonj.org. virtual platform, there would have with its constant review and revi- Jason McCauley is an Administrative been very little lapse in the avail- sion of new and existing protocols, Captain for the Monmouth County ability to participate in the listed the number of confirmed cases Sheriff’s Office. He can be contacted at services. During this unprecedented of COVID-19 at the Monmouth jmccauley@mcsonj.org. time, the SAS Department contrib- County Correctional Institution as Dr. Kabeeruddin Hashmi is the Medical uted greatly to help the inmates of October 2020 totals only three Director at the Monmouth County cope. inmates. An amazing accomplish- Correctional Institution. He can be ment by an amazing team. contacted at khashmi@cfgpc.com. Correctional Police Five key elements led to our suc- Ted Freeman is Executive Undersheriff • Due to the rapid spread of cessful initiative against COVID-19: of the Monmouth County Sheriff’s Office. He can be contacted at TFreeman@ COVID-19 worldwide, PPE mcsonj.org. AMERICANJails JANUARY | FEBRUARY 2021 | 15
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