WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN

 
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WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN
We Got This!
        The Successful Pandemic
        Plan of One Sheriff’s Office
        C ynthia S cott , J ason M c C auley , K abeeruddin H ashmi ,   and   T ed F reeman

8   |    JANUARY | FEBRUARY 2021   AMERICANJails
WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN
The Monmouth County                    Before the Pandemic
Correctional Institution (MCCI) is a      During a normal day, officers and
1,328-bed direct supervision facil-    inmates followed a standard routine.
ity under the administration of the    On the 7 a.m. to 3 p.m. shift and the
Monmouth County Sheriff’s Office,      3 p.m. to 11 p.m. shift, until the 8:45   and its computer, and more. Inmates
managed by Sheriff Shaun Golden.       p.m. evening lockdown, inmates had        on both shifts could move about the
Currently, the average daily popu-     the ability to attend classes, reli-      housing unit freely and access the
lation is approximately 500 to 600     gious services, participate in work       weight room, unit telephones, the
inmates due to bail reform measures    details and indoor recreation, attend     television, microwave, and outdoor
that took effect on January 1, 2017.   court appearances, receive visitors,      recreation yards. Inmates could also
                                       participate in medical assessments        sit together for meals in the housing
                                       and dental visits, use the law library
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WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN
unit day area. The 11 p.m. to 7 a.m.      made mandatory in all areas of the          facility-wide quarantine was imple-
shift was the lockdown shift, dur-        facility. Entry and exit routes for staff   mented. Many other changes were
ing which only inmates assigned to        entering or leaving the jail were des-      implemented as COVID-19 contin-
work details were permitted out of        ignated to avoid staff contamination        ued. (Note: Some of these changes
their cells under correctional police     from the incoming shift. In addition,       are now MCCI’s “new normal.”)
supervision.                              for the staff dining room, overflow
   Inmate movement was not                seating in the gymnasium and class-         New Protocols and Procedures
restricted unless the inmate was          rooms was made available to staff so
                                                                                      Entry intake protocols. Prior to
housed in protective custody, disci-      that social distancing requirements
                                                                                      entering the correctional facility,
plinary detention, or the infirmary.      could be strictly maintained.
                                                                                      all new intakes are now medically
Both contact and non-contact visits          Restrictions and protocols were          screened outside of the building.
were offered to the inmate popula-        developed for the welfare and safety        Inmates are asked several ques-
tion. All this changed on March 4,        of the inmate population. From              tions by the booking nurse, and the
2020 when COVID-19 Precautionary          March 4 to March 24, the following          inmate’s temperature is taken. If
Protocols were implemented at             steps were taken:                           the inmate is accepted, the booking
MCCI due to the rapid spread of the       • COVID-19 screening protocols for          officers process the necessary paper-
virus across the country. This article       inmates were launched,                   work with the transporting agency
discusses how MCCI successfully                                                       waiting in the sally port. After the
                                          • information regarding COVID-
implemented a pandemic prevention                                                     inmate is searched and the restraints
                                             19 precautions was posted in all
and precautionary measures plan                                                       removed, the booking officer returns
                                             units in both English and Spanish,
which began March 4 and remains                                                       the restraints to the transporting
in effect.                                • all civilian volunteer programs
                                                                                      agency, which is then released from
                                             were canceled,
                                                                                      the sally port area.
The Challenges Begin                      • all inmate programs outside of
                                                                                          The inmate is processed and kept
   With any new challenge, com-              the housing unit were canceled,
                                                                                      separate from any other new intakes,
munication is vital. Information          • a strict quarantine protocol for          then placed in a quarantine intake
regarding COVID-19 screening of              new intakes was established,             housing unit for a minimum of 24
all intakes and inmates was made          • a new female intake area was              days. Should the inmate not pass
available to staff—as well as infor-         created,                                 the initial screening procedures, the
mation about the virus itself—via                                                     inmate is denied admittance to the
                                          • the law library closed, and
an interoffice communications                                                         jail and the transporting agency is
tool. On March 9, the New Jersey          • incoming inmate mail was
                                                                                      directed to take the inmate to the
Department of Corrections Office of          suspended.
                                                                                      hospital.
County Services was advised of all           In addition, the first fevers were
protocols that were put in place at       reported by inmates in two hous-
                                                                                      Visit protocols. Effective March 14,
MCCI. Correctional police officers        ing units; they were the first to be
                                                                                      2020, inmate visitation was sus-
in high-risk areas of the jail were       ordered on strict quarantine status.
                                                                                      pended—and remains suspended
notified that the wearing of personal     MCCI opened an overflow quaran-
                                                                                      until further notice. Due to current
protective equipment (PPE) was            tine section that was populated with
                                                                                      social distancing requirements,
mandatory.                                symptomatic inmates. And the deci-
                                                                                      no tentative date has been estab-
   On March 17, temperature checks        sion was made to no longer permit
                                                                                      lished for the resumption of inmate
became mandatory for all staff prior      attorneys inside MCCI.
                                                                                      visitation.
to entering the jail. Sheriff Golden         On March 25, temperature checks
implemented an alternating work-          were made on all inmates. Any
                                                                                      Court appearances. All court
from-home schedule for various            inmate with a temperature above
                                                                                      appearances were immediately
staff, which remained in effect           99.4 was moved to a quarantine
                                                                                      switched to virtual and video
until June 15. On April 6, the use of     unit. Due to multiple inmates who
                                                                                      teleconferencing, including con-
protective masks inside the jail was      exceeded the temperature of 99.4, a
                                                                                      sultations with attorneys, court

10   |   JANUARY | FEBRUARY 2021   AMERICANJails
WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN
staff, probation, etc. Correctional
staff assists pretrial services for all
superior court appearances and
municipal court matters. All court
documents are emailed to staff and
served to the defendants who then
stand virtually before a judge.

Video conferencing. Virtual con-
ferencing was quickly established,
using iPads, desktop computers, and
video court booths using web-based
virtual meeting platforms. Desktop
computers were set up in housing
units with video cameras and speak-
ers. Additional telephones were also
installed. This enabled virtual court
appearances, consultations with
attorneys, court staff, and probation
without leaving the housing unit.

Suspension of inmate programs. All
inmate programs were suspended               The following are some of the
mid-March to prevent the introduc-        protocols established or revised by
tion or spread of the COVID-19            the COVID-19 committee:
virus. During the program hiatus,         • Transportation protocols—Prior
Social Services/Substance Abuse              to departure, inmates to be trans-
Services made daily rounds inside            ported must have their tempera-
the housing units, speaking with             tures taken, then are placed on a
inmates upon request, addressing             24-day quarantine period upon           population once per day, inmate
concerns, and conducting welfare             return to the facility. Staff and       workers twice per day, and intake
checks.                                      inmates must wear protective            units twice per day.
                                             masks for transport. All custody
                                                                                     The COVID-19 committee also
The COVID-19 Committee                       staff involved in the transporta-
                                                                                   made the following decisions:
   On March 13, a COVID-19 com-              tion of an inmate suspected of
mittee was established at MCCI.              having COVID-19 must wear full        • Programs—The medication-
This committee consisted of admin-           PPE.                                    assisted treatment program is to
istrators and directors from the                                                     be administered in the housing
                                          • Hospital protocols—All inmates
medical department, correctional                                                     units as opposed to large group
                                             returning from a hospital trip are
police, and business administration.                                                 distribution, which was protocol
                                             placed on a 24-day quarantine
These committee meetings are held                                                    prior to COVID-19. Any classes/
                                             period before returning to their
via teleconference every Monday                                                      services that need to be conducted
                                             appropriate housing assignment.
and Thursday to discuss COVID-19                                                     must enforce social distancing
                                          • Other protocols—All regular              with each seat placed six feet
matters and to review and update
                                             medication distribution is done         apart. (Note: Classes and services
protocols.
                                             in the housing unit, door to door.      were reinstated on July 27.)
                                             Temperature checks are con-
                                             ducted on each inmate in general

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WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN
• Food Service—The use of nor-          contact activities, and the success of
                                            mal hard plastic food trays for       new protocols that keep MCCI a safe
                                            meals is currently discontinued.      place for staff and inmates.
                                            Styrofoam food trays are to be           In addition, Sheriff Golden sends
                                            used until it is deemed safe to       a weekly letter to all division heads
                                            return to the plastic trays. (Note:   of the Monmouth County Sheriff’s
                                            Hard plastic food trays were back     Office. This communication updates
                                            in service on October 12.)            staff on current challenges and
                                                                                  innovative techniques employed by
                                          Additional Changes                      divisions for combatting COVID-19.
                                          Communications to inmates and              Social Services/Substance Abuse
                                          staff. Early in the ongoing COVID-      Services Supervisor Stephanie Ruane
                                          19 pandemic, it was learned that        developed a newsletter created
                                          informing the inmates and staff         by and for inmates so they could
                                          of decisions and new protocols          express their ideas and concerns
                                          was critical. Medical Director          during the pandemic. This highly
                                          Dr. Kabeeruddin Hashmi sends a          successful initiative, the SMART
                                          biweekly letter to the inmates and      (Streets Making A Right Turn)
                                          staff, updating them on current         Way Newsletter, was featured in
                                          safety precautions, the reasons for     the November/December issue of
                                          the temporary elimination of certain    American Jails.

12   |   JANUARY | FEBRUARY 2021   AMERICANJails
WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN
“Teamwork is the fuel that allows common people
              to attain uncommon results.”
                                                                                  —Andrew Carnegie

Commissary enhancements. With             commissary kits were distributed to      fully staffed on every shift. Inmate
the cancellation of various programs      the inmate population from May 12        labor opportunities also existed with
to help stop the spread of COVID-         until August 5. The enhanced snacks      three COVID-19 disinfectant/sanita-
19 in the jail, inmates are spending      continue to be provided to the           tion details with Officers Clarence
additional time confined to a cell.       inmate population three times per        Morgan, Thomas Johnson, and Gary
Thus, Sheriff Golden approved             week. This began on May 4.)              Esporrin leading their respective
the introduction of commissary                                                     inmate labor crews.
enhancements for the inmates.             Telephone enhancements. Our                 All inmate movement outside
Each inmate housed in the facility        telephone system provider offered        of the housing units is still kept to
is provided one canteen care pack-        the inmate population two free, five-    a minimum. Medication and sick
age every two weeks. Each package         minute phone calls each week from        call assessments are conducted on
contains miscellaneous snack items        March 19 to April 30, then provided      the housing unit. Medical issues are
and drink mixes. The packages were        one free, five-minute phone call each    addressed by the medical depart-
purchased with funds from the             week from May 4 to May 17. With          ment on a case-by-case basis. And, a
Inmate Welfare Account and are at         the elimination of visits during this    protective mask is to be worn when
no cost to the county taxpayers. Each     time, the free calls were a means of     an inmate leaves the housing unit.
inmate in the facility is also provided   communication between inmates               The only inmate movement in
with an enhanced snack three times        and their families. Following the        the hallways is that of those going
per week, also funded through the         duration of the free service, MCCI       to their work details or to the visit
Inmate Welfare Account. (Note: The        contracted with the provider directly    hall for court-related purposes,
                                          to continue the program using funds      as well as those being released or
                                          in the Inmate Welfare Account.           attending programs or services. All
                                          (Note: MCCI provided each inmate         inmate/attorney visits are now held
     For additional informa-
                                          with one free, five-minute phone         in the visit hall on Mondays through
  tion about the success of the
                                          call each week from September 14 to      Fridays from 8 a.m. to 4 p.m.
  COVID-19 prevention methods
                                          December 30.)
  used by the Monmouth County
  Sheriff’s Office, please con-                                                    Restrictions Begin to Relax
  tact the following Corrections          Reintroduction of Programs                 During late March and early
  Division COVID-19 Committee                July 27 marked a turning              April, housing unit protocols were
  members.                                point—the reintroduction of inmate       adjusted regularly:
                                          programs. The Substance Abuse
                                                                                   • Starting March 26, 2 inmates (one
                                          Services (SAS) Department restarted
  Administrative                                                                     cell) were permitted to leave their
                                          with a limit of 25 people at a time,
    Warden Donald Sutton                                                             cell for 15 minutes during which
                                          observing strict social distancing
    dsutton@mcsonj.org                                                               they cleaned their cell, showered,
                                          guidelines. These programs included
                                                                                     and could make a phone call.
     Captain Jason McCauley               medication-assisted treatment, reen-
     jmccauley@mcsonj.org                 try, and relapse prevention. The SAS     • On March 29, the protocol was
                                          Department also provided a video           changed to permit 4 inmates (2
     Captain Victor Iannello                                                         cells) in the day space together
                                          introducing the Fundamentals of
     viannello@mcsonj.org                                                            with the duration expanded to 40
                                          Addiction program, which is down-
                                          loaded to a thumb drive for use on         minutes.
  Medical                                 computers in the housing unit multi-     • On May 6, housing unit protocol
   Dr. Kabeeruddin Hashmi                 purpose rooms.                             was again modified to permit
   khashmi@cfgpc.com                                                                 6 inmates (3 cells) to be out at
                                             During the heart of the pandemic,
                                          inmate labor opportunities were            the same time with the duration
  Business Administration                                                            expanded to 60 minutes.
                                          kept to a minimum with all outside
    Jeffrey Sauter
                                          details suspended. However, the
    jsauter@mcsonj.org
                                          kitchen inmate labor crew remained

                                                                          AMERICANJails     JANUARY | FEBRUARY 2021   |   13
WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN
At the end of July, some programs
                                                                                    were permitted to resume, including
                                                                                    MAT, relapse prevention, reentry,
                                                                                    mental health, and religious services.
                                                                                    Housing units continued the proto-
                                                                                    col for one floor out at a time for a
                                                                                    period of 3.5 hours daily.

                                                                                    Lessons Learned
                                                                                    Medical Department
                                                                                    • Keep an ample supply of COVID-
                                                                                      19 testing kits on site as well as
                                                                                      a supply of PPE to include N95
                                                                                      masks, surgical masks, gloves,
                                                                                      boot covers, hat covers, face
                                                                                      shields, gowns, disinfectant,
                                                                                      cleaning supplies, etc.
                                                                                    • Keep infectious disease protocols
                                                                                      current for contemporary disease
                                                                                      applications. These plans are
                                                                                      interchangeable between differ-
                                                                                      ent respiratory pathogens. Early
                                                                                      quarantine of the entire facility
                                                                                      works to contain airborne infec-
                                                                                      tious disease.
                                                                                    • Frequent screening of quaran-
                                              Also, in June, the Strict               tined inmates in the early phases
                                           Quarantine Unit protocols were             is very important. For COVID-19,
                                           adjusted to permit 2 inmates out           the medical team checked tem-
• On May 20, the mandatory wear-           together with duration extended to         peratures of all inmates twice
   ing of protective masks by the          30 minutes. The quarantined inmates        daily initially. This allowed the
   inmate population began. Masks          were permitted to use telephones,          medical team to detect disease
   were issued to every inmate with        showers, the television area, and the      and treat inmates early. Though
   a requirement to be worn any            outdoor recreational yard, which is        this protocol is labor intensive, it
   time that they were out of their        connected to the housing unit. Social      is important to maintain through
   cells.                                  distancing was practiced. When the         pandemics. The body temperature
   The month of June saw more eas-         inmates returned to their cells, the       threshold was established at 99.4
ing of restrictions with the reopen-       accessed areas were disinfected by         degrees.
ing of the law library. Inmate access      an inmate work detail assigned to        • Continuous training must be
was determined on a case-by-case           the housing unit.                          provided to staff regarding use of
basis. The housing unit protocol was          In July, Sheriff Golden issued a        PPE, providing information about
again adjusted on June 3 to permit         COVID-19 Travel Quarantine Policy          the seriousness of the illness, as
12 inmates (6 cells) out together and      to all Sheriff’s Office staff. Any         well as updates.
the duration extended to 2 hours. On       employees who visit states experi-       • Education for inmates is essential
June 16, housing unit protocols were       encing a resurgence of COVID-19            to foster trust and boost compli-
again changed to permit one floor (a       would be required to self-quarantine       ance. The medical director sent a
maximum of 22 inmates) to be out of        for 14 days upon returning to New          letter every two weeks explain-
their cells for a duration of 3.5 hours.   Jersey, using their personal, sick, or     ing the current situation, reason
                                           vacation time.                             for quarantine, and expectations
14   |   JANUARY | FEBRUARY 2021   AMERICANJails
WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN
about the future. Restriction of        (surgical style masks, gloves,         • Planning—assessing the present
  movement is key to controlling          boot covers, face shields, etc.)          situation and determining future
  infection. Medical care was taken       was in short supply everywhere.           needs.
  to the housing units and this           We were most fortunate that            • Communication—recognizing the
  significantly limited movement.         generous donations from various           importance of keeping communi-
  All non-essential medical services      companies such as Lowe’s, Home            cations open between the various
  were stopped.                           Depot, and the Axon COVID-19              departments, front-line officers,
• The psychological impact of a           Support Program helped to fill the        and the inmate population.
  quarantine must be considered.          gap in PPE availability until other
                                                                                 • Implementation—revising estab-
  Custody offered free phone              sources could be found through
                                                                                    lished protocols and creating new
  calls, snacks, and games to all         the Monmouth County Office of
                                                                                    ones to meet the continuing chal-
  inmates which allowed for stress        Emergency Management.
                                                                                    lenges of the pandemic.
  reduction. All activity without       • Although tablet technology had
                                                                                 • Integrity—the importance of
  significant clinical impact was         been explored previously, it was
                                                                                    all staff to maintain and remain
  also eliminated. This decreased         not until the pandemic that this
                                                                                    consistent with enforcing new
  contact time and improved social        technology was recognized as
                                                                                    protocols established as a result of
  distancing.                             an extremely useful tool, espe-
                                                                                    the pandemic.
                                          cially to reduce stress and anxiety
                                          among the inmate population.           • Continuous assessment—the
The Substance Abuse Services
                                          Utilizing tablet technology opens         role of the COVID-19 commit-
Department
                                          the opportunity to provide video          tee, which meets twice a week to
    The SAS Department realized that
                                          visitation, email, entertainment,         assess, discuss, and adjust proto-
it could deliver services—both group
                                          and electronic forms delivery; all        cols as needed to ensure the safety
and individual sessions—via a web-
                                          of which helps to reduce the stress       and security of inmates and staff.
based platform. If tablet technology
was available or if the housing units     and anxiety levels of the inmate          Praising his staff’s work, Sheriff
were outfitted with desktop com-          population.                            Golden said, “I commend the
puters, the SAS Department could        • Communication is key to success-       entire staff of all divisions of the
provide classes by way of a virtual       fully accomplishing a common           Monmouth County Sheriff’s Office
meeting platform such as the Zoom         goal—in this case to mitigate the      for their outstanding proactive
application.                              spread of COVID-19 within the          and continuing efforts in keep-
                                          correctional setting. Keeping staff,   ing COVID-19 cases to an absolute
    Some examples of classes that
                                          as well as the inmate population       minimum with no loss of life during
could be offered virtually are anger
                                          informed, every step of the way,       these challenging times.”
management, relapse prevention,
fundamentals of addiction, reentry,       was vital to our success.
and MAT. Individual and group
                                                                                 Cynthia Scott is the Public Information
counseling were possible as well.       Success                                  Officer for the Monmouth County
If the housing units were set up to        By creating the Corrections           Sheriff’s Office. She can be contacted at
deliver classes and counseling on a     Division COVID-19 Committee,             cscott@mcsonj.org.
virtual platform, there would have      with its constant review and revi-       Jason McCauley is an Administrative
been very little lapse in the avail-    sion of new and existing protocols,      Captain for the Monmouth County
ability to participate in the listed    the number of confirmed cases            Sheriff’s Office. He can be contacted at
services. During this unprecedented     of COVID-19 at the Monmouth              jmccauley@mcsonj.org.
time, the SAS Department contrib-       County Correctional Institution as       Dr. Kabeeruddin Hashmi is the Medical
uted greatly to help the inmates        of October 2020 totals only three        Director at the Monmouth County
cope.                                   inmates. An amazing accomplish-          Correctional Institution. He can be
                                        ment by an amazing team.                 contacted at khashmi@cfgpc.com.

Correctional Police                        Five key elements led to our suc-     Ted Freeman is Executive Undersheriff
• Due to the rapid spread of            cessful initiative against COVID-19:     of the Monmouth County Sheriff’s Office.
                                                                                 He can be contacted at TFreeman@
  COVID-19 worldwide, PPE                                                        mcsonj.org.

                                                                         AMERICANJails     JANUARY | FEBRUARY 2021   |   15
WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN WE GOT THIS! THE SUCCESSFUL PANDEMIC PLAN OF ONE SHERIFF'S OFFICE - CYNTHIA SCOTT, JASON MCCAULEY, KABEERUDDIN HASHMI, AND TED FREEMAN
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