WARRINGTON COLLEGE OF BUSINESS STRATEGIC PLAN 2017-2022 - January 6, 2017 Ratified by the WCB Faculty
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WARRINGTON COLLEGE OF BUSINESS STRATEGIC PLAN 2017—2022 January 6, 2017 Ratified by the WCB Faculty January 17, 2017
Executive Summary Background The University of Florida has been designated a state “preeminent” university by the Florida Legislature. It is one of sixty-two members of the Association of American Universities (AAU) and the only AAU University in Florida. The University employs over 4,000 faculty members and has a total enrollment of approximately 50,000 students. UF boasts a 97% freshman retention rate and more than $700M in research awards. In 2016, U.S. News & World Report ranked UF #47 among national universities and #14 among public universities. In 2015-16, the Warrington College of Business conferred a total of 2,187 degrees consisting of 1,003 in-resident undergraduate degrees; 128 online undergraduate degrees, 578 specialized master’s degrees; 463 degrees across the various formats of the MBA program; and 15 Ph.D. degrees (attachment #1). The DBA program will graduate its first cohort in 2017. The College has a total of 102 faculty members, of which 69 are tenured/tenure-track faculty and 33 are clinical faculty or lecturers. The College has been on a strong upward trajectory in recent years, building a research faculty in which four of the five departments in the College are ranked in the top 5 among public universities based on Academic Analytics data (attachment #2). Among public universities, U.S. News ranks the College’s Heavener School as #18 for undergraduate business programs, the full-time MBA program in the Hough Graduate School as #16 for graduate business programs, and the Fisher School of Accounting as #7. The online MBA program is ranked 1st among U.S. universities by the Financial Times and is ranked 4th in the nation by U.S. News. Situation Analysis Our current environment is characterized by several threats and opportunities (see Table 1). The key opportunity is our location in the state of Florida. With 18 million people, the nation’s third largest College-age population, a limited supply of higher education options and limited quality competition, Florida affords us a significant pool of high-quality applicants for the undergraduate, specialized masters, and working professional programs. At the undergraduate level, 95% of our incoming freshmen are from Florida, whereas the percentage of Florida residents in our graduate programs is approximately 75%. Undergraduates, specialized masters and weekend professional MBA students are attracted by the high value of our degrees and our pre-eminent academic standing within Florida. In addition, the shift in student demand nationally from the traditional MBA to working professional degree programs has produced a significant opportunity for our non-resident degree programs. Rapid improvements in instructional technology and increasing student acceptance of online learning models play to our experience and capabilities in the use of the electronic platform and web-based curricula. These non-resident programs are a key component in our resource strategy. Finally, the large and loyal Gator alumni base represents a valuable pool of potential donors. i
The environment also is fraught with threats. The rapid growth in enrollments, combined with extremely low in-state tuition and a tightening state higher education budget, has resulted in sharp decreases in state support per student. This lack of funding, particularly at the undergraduate level, has been offset by private support and by the non-state funded working professional degree programs, but those programs are facing increased competition from out-of- state universities. In addition, the Board of Governors has put a freeze on the creation of new market rate programs and on tuition charged by existing programs. A second major threat is the state economy and tax structure. The economy, based on tourism and services, has been among the hardest-hit in the nation by the recent recession and collapse of the housing market. Florida’s tax structure, based primarily on sales taxes, produces considerable volatility in state support. Third, several events inside the University but outside our control have compromised our resources. The College successfully qualified for Courtelis funding for Hough Hall, but the State did not fund the $10M match. This has created an annual carrying cost of $621,000 per year. The State also did not fund $23M in endowment matches. This represents $828,000 in lost annual revenue. Additionally, the annual carrying cost on Heavener Hall is about $770,000. The establishment of the UFOnline program absorbed our Online BSBA program, resulting in an annual loss of $1.1M in incremental revenue at the undergraduate level. Finally, the University’s new budget model produces a shortfall of $1.9M less than tuition revenue generated (excluding plant operations and maintenance). The total impact of these actions is an annual loss of approximately $5.2M. An ongoing major threat is the University subvention of state funding and tuition revenues generated by the College (i.e., the redirecting of revenues generated by College instructional activities to support other colleges). This subvention, coupled with an expensive research faculty, creates a significant cost gap, particularly at the undergraduate level. To close the gap we have lowered costs via electronic platform delivery, minimized the number of business classes taken in the degree, and, where possible, substituted graduate for undergraduate credits in our degree programs. We have also used lecturers, post docs, and Ph.D. students to teach at the undergraduate level, but not excessively. Attachment #3 provides a summary of the College’s inflows and outflows. Note that a significant percentage of the College’s resources come from non-state activities. We currently benchmark our performance against a peer group of ten public business schools (see Attachment #4), and we have an aspirational group of three schools within this group (UC- Berkeley, University of Michigan, and UNC-Chapel Hill). Based on rankings and other peer comparisons, we are a solid member of our peer group, except in faculty size where we are the smallest, and undergraduate program size, where we are among the largest (see Attachment #5). In an industry of constant change and innovation we have remained ahead of the curve. Our major strengths are a high quality research faculty, first-rate students, loyal and supportive alumni, and an excellent staff. Other strengths are our utilization of technology and our resultant ability to achieve significant scale in accessibility to our curricula, a vibrant research culture, non-state revenue generation capabilities, specialized masters and working professional degree programs, outstanding facilities, and tenacious development activity. We have developed resources from self-funded programs and endowments that are more than double our university budget. We have gotten to this point by shrinking the size of the faculty, investing in research, expanding staff, significantly improving student and career services at both the undergraduate ii
and graduate levels, and making tradeoffs that focus on becoming better, not bigger. These tradeoffs have improved our competitive position relative to our peers. Our weaknesses are extremely low tuition, a university-allocated state budget that is lower than the tuition we generate, the lowest funding per degree in our peer group, the smallest faculty size and highest number of degrees per faculty in our peer group, very large undergraduate enrollments, a need for faculty renewal across all departments, and over-reliance on self-funded MBA programs to generate necessary operating revenue. Finally, the Ph.D. program is under severe resource pressure. Mission Statement The College’s mission statement is integral to our strategic decisions. Our mission was considered carefully during the planning cycle leading up to the 2013—2018 strategic plan. In this planning cycle, the strategic planning committee revisited the mission statement, ultimately crafting the current one: To strengthen society by creating influential research and fostering an inclusive lifelong learning community that educates and supports tomorrow’s business and academic leaders. Our mission reflects the Warrington College commitment to inclusiveness in terms of students, faculty, staff, and students, as well as our intent to instill an ethic of lifelong learning among our students. The mission also reflects the importance we place on our doctoral programs in developing scholar-educators who will be the faculty of the future. Strategic Themes In order to guide pursuit of the College mission, three broad strategic themes were identified. Each of these themes comprises numerous important objectives. The first two themes reflect our teaching and research activities, while the third represents the enabling condition of a sufficient resource base. Without an adequate resource base and definitive financial incentive model from the central administration, it will be difficult, if not impossible, to pursue our substantive agenda. Theme 1: Invest in intellectual capital Theme 2: Deliver high-quality academic programs that produce graduates who benefit employers and society Theme 3: Build and manage sustainable financial and resource strength Our three strategic themes are summarized below, together with their associated objectives. In all instances, detailed metrics will be used to rack performance against our stated objectives. Theme 1: Invest in intellectual capital Theme 1 reflects our primary function of generating important new knowledge through the scholarly research conducted by our faculty and Ph.D. students. Already highly ranked iii
nationally, we are striving to continually enhance our scholarly productivity, impact, and thought leadership. Several specific objectives are directly related to this strategic theme: • Attract and retain highly productive scholars. • Maintain faculty research support at or above peer school levels. • Achieve Top-10 rankings across all business disciplines in research productivity and impact. • Establish faculty leadership that defines WCB as a center of influence (e.g., publications and conference presentations, journal editorships, awards). • Increase resources devoted to Ph.D. program to improve recruitment and placement. • Increase average annual number of top-tier journal publications authored by Ph.D. students. • Increase placement of Ph.D. graduates in AAU and Carnegie Very High Activity Research Universities or equivalent. • Increase demographic and geographic diversity of faculty and Ph.D. students. Theme 2: Deliver high-quality academic programs that produce graduates who benefit employers and society Theme 2 embraces the wide variety of instructional curricula we offer at the undergraduate, graduate and doctoral levels. Not only traditional on-campus programs, but also working professional and online curricula, are cornerstones of our instructional efforts. We seek to build on our current strong national rankings across all programs, with special emphasis on instructional technology and career services. Moving forward, the College is committed to investing in enhanced job placement for all graduate and undergraduate programs. Specific objectives related to this theme include: • Increase the quality of incoming students across all graduate and undergraduate programs. • Increase demographic and geographic diversity of students. • Increase percent of graduates with high quality post-graduation plans (i.e., employment, graduate school, or professional school). • Benchmark placements at graduation and 3-months-out against Top 30 peer and aspirational programs. • Strengthen rigor of student and faculty-peer teaching evaluation process. • Increase interpersonal skills training and experiential learning for students. • Be a market leader in the use of instructional technology. • Maintain and upgrade high quality facilities for faculty and students. Theme 3: Build and manage sustainable financial and resource strength Theme 3 describes our efforts to generate and deploy the financial resources necessary to pursue Themes 1 and 2 successfully. In addition to robust development activities, which tend to have more of a long-term than short-term payoff, the College has identified a number of curricular adjustments that, if successful, will generate the necessary operating capital. In essence, these adjustments entail “rightsizing” the costly undergraduate BSBA program and expanding our iv
more profitable graduate programs. Specific objectives include: • Fill all WPMBA cohorts to capacity. • Expand online undergraduate enrollment. • Expand number of business minors. • Increase specialized master’s programs by 120 – 150 additional students. • Expand number of combined undergraduate/specialized master’s degrees. • Increase total graduate degrees produced, across programs. • Generate more than 1000 undergraduate degrees annually across the BSBA, BABA, and Online BSBA programs. • Downsize on-campus BSBA program to 400 degrees annually. • Increase total donations 15% year over year. • Increase alumni annual giving participation rate to 6%. • Improve financial performance by aligning cost and revenue mix across programs. Strategic Vision: The Next Five Years In order to pursue the objectives outlined in the preceding section, a multi-faceted strategy is required. Some aspects of the strategy presented in this section are continuations and enhancements of ongoing efforts (e.g., scholarly research, Ph.D. education, MBA, and online curricula), while others—most notably the budget strategy and its associated curricular adjustments—are substantial departures from the current modus operandi. The next five years are critical to the College. Of course, the “elephant in the room” is the impending retirement of Dean John Kraft, after 27 years of exceptional leadership. Although Professor Kraft will remain on the faculty, attracting a first-rate academic leader with the vision and passion for leading the College to preeminent status is essential if we are to build on the foundation that has been established. Our strategic vision is predicated on three assumptions: (1) the University is committed to implementing, and maintaining over time, the new graduate tuition model recently announced; (2) the University will perceive the wisdom in our intended “rightsizing’ of our costly on-campus BSBA program to bring it more in line with our aspirant preeminent universities; and (3) the University will afford us the freedom to manage our career services (i.e., placement) in a fashion that more effectively serves our students and prospective employers. A rightsized BSBA program and improved placement are critical for moving the College into preeminence. Two other factors are pertinent. First, the College will be launching our fourth capital campaign, with a goal of $250M. At present, we have an endowment of $180M and $170M in deferred gifts and estate gifts. These resources will provide considerable enhancements to our current faculty and programs. Second, the University is embarking on a major thrust to become preeminent and achieve top 10 and, eventually, top 5 status among public universities. However, it is unlikely that this initiative will result in the College gleaning new resources from the University. This assumption is based on two facts: a) the University has invested only $900,000 in permanent budget growth for the College over the last 27 years; and b) the College has received no funding from the University for preeminence positions. Despite these resource v
deficits, we are in a position to effectively move towards top 5 status among public university business schools. At this point we are part of a set of 10 public university business schools that could be considered among the top (see attachment #4). Over the next five years we have the ability to enhance our resources, improve relative to our peers and begin to benchmark successfully against our aspirant schools: Michigan, UC-Berkeley, and UNC-Chapel Hill. Attachment #5 compares our current resources against a select group of public and private aspirant schools. On a number of metrics, we are competitive with this group. One key unfavorable comparison is our undergraduate program size relative to our aspirant group. Our BSBA program is more than twice the size of those of our aspirants (approximately 900 degrees per year versus an average of 400 degrees per year for our peers). Another issue is resources. We need about $2.5 to $3.0M in incremental funding to invest in faculty research, enrich our Ph.D. program, add new technology, and enhance our brand. Attachment #6 compares the College with the current UF goals and objectives. Meeting these goals requires expanding on-campus graduate degrees by 120 to 150 degrees per year in the specialized master’s programs. This growth would generate $2.8 to $3.2M in incremental revenue, which is feasible under the new university budget model (attachment #7). Under the new model the College will keep all graduate tuition (both in- and out-of-state), currently totaling $14.4M. At the undergraduate level we will keep in-state tuition ($11.4M) but not the out-of-state tuition increment (approximately $4.0M). This model creates the opportunity to expand our resources and at the same time improve the quality and selectivity of our business graduates, which will result in better placements. We will be in a more competitive position relative to our public aspirant schools (UNC, Berkeley, and Michigan), which have greater selectivity and a better support ratio. By redeploying our faculty resources to expand graduate enrollments while shrinking the on-campus BSBA program, we can generate the $2.5 to $3.0M needed to invest in faculty and staff enhancement, the Ph.D. program, technology, and branding. If we are going to benchmark against our aspirant schools, we need to make the critical investments in order to effectively compete in this group. Given our current resource deficit, the College is waging an uphill battle simply to achieve resource parity with our chief competitors. We could achieve our lofty preeminence goals more readily and more quickly if we were able to garner from the University a more equitable share of the revenues we generate through our instructional programs. vi
STRATEGIC PLAN 2017—2022 Background The University of Florida has been designated a state “preeminent” university by the Florida Legislature. It is one of sixty-two members of the Association of American Universities (AAU) and the only AAU University in Florida. The University employs over 4,000 faculty members and has a total enrollment of approximately 50,000 students. UF boasts a 97% freshman retention rate and more than $700M in research awards. In 2016, U.S. News & World Report ranked UF #47 among national universities and #14 among public universities. In 2015-16, the Warrington College of Business conferred a total of 2,187 degrees consisting of 1,003 in-resident undergraduate degrees; 128 online undergraduate degrees, 578 specialized master’s degrees; 463 degrees across the various formats of the MBA program; and 15 Ph.D. degrees (attachment #1). The DBA program will graduate its first cohort in 2017. The College has a total of 102 faculty members, of which 69 are tenured/tenure-track faculty and 33 are clinical faculty or lecturers. The College has been on a strong upward trajectory in recent years, building a research faculty in which four of the five departments in the College are ranked in the top 5 among public universities based on Academic Analytics data (attachment #2). Among public universities, U.S. News ranks the College’s Heavener School as #18 for undergraduate business programs, the full-time MBA program in the Hough Graduate School as #16 for graduate business programs, and the Fisher School of Accounting as #7. The online MBA program is ranked 1st among U.S. universities by the Financial Times and is ranked 4th in the nation by U.S. News. History The College of Business at the University of Florida was founded in 1926. In 1982, the School of Accounting was established and subsequently named the Fisher School of Accounting. This was the first of several events that propelled the College into its current status as a top 20 business college among public universities. The second major event was the establishment of the Eminent Scholars Program in the 1980s made possible through the state university matching gift program. The Eminent Scholars Program resulted in the eventual establishment of endowed chairs that allowed the College to attract outstanding faculty who became the core of the College’s senior faculty for the next twenty-five years. The College’s investment in technology and commitment to providing a quality business education to the global community has established the College as a leader in distance learning. The College was an early adopter of online education, and launched its Online MBA—then known as the FlexMBA—in 1999. The College’s pioneering Online MBA program remains widely known and recognized for its value. The Financial Times ranked UF MBA’s Online Program No. 3 in the world and No. 1 in the U.S. in its “Online MBA 2016 Rankings.” The College was also an early mover in the creation of specialized master’s degrees, with a focus in the early 2000s on building and delivering specialized master’s degrees that met the needs of students and the demands of the job market. When AACSB International estimated that the U.S. would have a doctoral faculty shortage of approximately 2,500 PhDs by 2012, the College was one of the few schools in the world to take 1
immediate action. Warrington instituted the Post-Doctoral Bridge (PDB) Program, which prepares scholars from non-business disciplines for teaching and research careers in business schools. Since the program’s debut in 2008, 153 participants have successfully completed the program and gained SA (Scholarly Academic) faculty status. The College’s innovation in doctoral education continued in 2014 with the addition of the Doctor of Business Administration (DBA) program, a professional doctorate that emphasizes the application of theory to practical business issues allowing professionals to pursue careers in higher education, consulting, or a return to their field. This program complements the College’s long standing and successful Ph.D. program, which focuses on developing the next generation of academic researchers and teachers. Warrington College is only one of two business schools in the world with this breadth of doctoral level offerings (Ph.D. and DBA). Over the past two decades, the College has produced an exemplary track record in fundraising. In the mid-1990s, the College was named the Warrington College of Business, and in the early 2000s, the first of two privately funded buildings (Gerson Hall, home of the Fisher School of Accounting) was constructed. In 2006, the Hough Graduate School of Business was established, and planning began for Hough Hall. In 2007, the UF Trustees approved the organization of the Warrington College of Business into three schools: the Fisher School of Accounting, the Hough Graduate School of Business, and the (undergraduate) School of Business. These three schools manage the College’s academic degree programs. In 2012, the Heavener School of Business was endowed. The construction of Heavener Hall, which houses the College’s undergraduate programs, was completed in 2014. Academics Students can earn bachelor’s, master’s, and doctoral degrees in the College’s five departments: • Finance, Insurance and Real Estate • Information Systems and Operations Management • Management • Marketing • Accounting At the undergraduate level, the Heavener School of Business offers: • Bachelor of Science degrees with majors in Finance, Information Systems, Management and Marketing; a Bachelor of Arts degree in General Studies; an Online degree in General Business, and minors in Business Administration, Entrepreneurship, Information Systems, Real Estate and Retailing. At the undergraduate level, the Fisher School of Accounting offers: • Bachelor of Science in Accounting and a minor in Accounting. At the graduate level, the College’s MBA program currently offers: • A full-time MBA (FTMBA) and six working professional programs. The working professional MBA offerings include one- and two-year program options, depending on 2
the applicant’s undergraduate degree and background. There are two delivery platforms: a weekend residency platform (Professional, Executive and South Florida MBA programs) and a distance platform (Online MBA programs). In addition, the College collaborates with the Herbert Wertheim College of Engineering to offer the Outreach Engineering Management degree to working professionals. The Warrington College of Business and the Fisher School of Accounting also offer eight specialized Master’s programs: • MS in Finance (MSF) and MS in Real Estate (MSRE) via the Finance, Insurance and Real Estate department. • Master of International Business (MIB) and MS in Management (MSM) via the Hough Graduate School of Business. • MS in Information Systems and Operations Management (MS ISOM) via the ISOM Department. • MS in Entrepreneurship (MSE) via the Center for Entrepreneurship and the Finance Department and; • Master of Accounting (MAcc) and JD/MAcc via the Fisher School of Accounting At the doctoral level, the College offers: • Ph.D. in Accounting, Finance, Real Estate, Information Systems and Operations Management, Management, and Marketing. • Doctor of Business Administration. The Warrington College Community Faculty A talented faculty truly elevates the Warrington College into prominence. The College has a total of 102 faculty members, of which 69 are tenured/tenure-track faculty and 33 are clinical faculty or lecturers. Forty percent of the faculty have international backgrounds. The scholarly excellence of the faculty is reflected in various rankings. For example within the Academic Analytics Database, which provides discipline-specific benchmarks of scholarly activity, four of the five departments in the College are ranked in the top 5 in comparison to corresponding departments at other public AAU universities. Students In 2015-16, the College produced 2,187 degrees. The College has a strong history of placing its Ph.D. graduates in the top AAU and research universities. For MBA placements, 85 percent of students have job offers at the time of graduation, and 95 percent of students have job offers three months after graduation. Virtually all Fisher School MAcc graduates have full-time job offers at the time of graduation (98 percent). 3
The College prides itself on offering students inventive academic and professional resources: • The Capital Markets Lab with Bloomberg Terminals, Thompson DataStream, Reuters, and a wide spectrum of real business applications that provides finance students with a professional environment mirroring what they will encounter working for investment firms on Wall Street. • The Active Learning Studio combines students’ increasing use of technology with collaborative learning—two elements that are significant to the education of today’s college students. • In 2017-18, the College will create a light board studio to enhance our electronic platform teaching. • Heavener Hall’s Discovery Cube offers online behavioral tests that aid students in discovering their personal and professional strengths and the career fields most conducive to their success. • The Career & Leadership Program instills dynamic leadership skills in its undergraduate students. This has been achieved through the establishment of innovative programs and activities involving peer-to-peer mentoring, community service, and career assistance. • The College is making career placement of all students a major priority over the next 5 years. More recently, the College has taken steps to further increase the quality of the undergraduate experience. The newly constructed Heavener Hall, which houses the undergraduate programs, is instrumental in this effort. Heavener Hall includes nine contemporary classrooms, an open Commons for impromptu collaboration, 16 intimate study rooms, a larger, multi-purpose area for events and organization meetings, academic advising space, a technology assistance center, office/meeting space for Heavener School of Business staff, and a small café. Unifying these instructional spaces, student services, and social areas in a single location enhances the learning experiences of the College’s undergraduate students and provides them with a greater sense of community. In an effort to connect students and employers, the Heavener School of Business began to host the Heavener Career Week in 2015. The three-day event hosts more than 20 information sessions from companies including Deloitte, Disney, Fisher Investments, Google, Johnson & Johnson, Norfolk Southern, Procter & Gamble, SunTrust Robinson Humphrey, Target, and Wells Fargo. Topics discussed during the information sessions range from career paths to diversity in the workforce, interviewing, and company culture. Corporate and Community Engagement The College has the support of a robust and engaged Business Advisory Council, which consists of over 50 members. The members include Warrington alumni, corporate executives from the Southeast and beyond, influential members of the local business community, and emeriti and 4
current members of the College’s administration. Several other programs have active advisory boards, including Accounting, Real Estate, Retailing and Entrepreneurship. The College also has a significant role in UF’s engagement with the business community. Last year, UF, Warrington College, and the College’s Center of Entrepreneurship presented the inaugural Gator100, which recognizes the fastest-growing businesses owned or led by UF alumni. Fifteen of UF’s 16 colleges were represented in the Gator100, led by Warrington, with 41 companies appearing on the list—including seven in the top 10. Research Centers Warrington College’s 11 research centers are dedicated to producing influential research that provides thought leadership to academic, business, and governmental organizations globally: • Entrepreneurship & Innovation Center The Entrepreneurship & Innovation Center was created to teach, coach, and inspire students to be entrepreneurial in their lives. Through courses, degree programs, and complementary activities such as speakers, workshops, and a student business incubator, the Center currently serves more than 2,000 students per year. Partnering with other colleges at the University, the Center delivers introductory and specialized courses at both the graduate and undergraduate levels and offers every graduate student at the University of Florida the option to earn a graduate minor in entrepreneurship. In addition, the Center offers the nation’s most comprehensive specialized degree program focused on entrepreneurship, the Thomas S. Johnson Entrepreneurship Master’s Program. • Center for International Economic & Business Studies The Center for International Economics and Business Studies seeks to expand knowledge of and appreciation for the global business environment by faculty and students of the Warrington College of Business and the broader UF community through interactions with international students and faculty members, research on the international dimensions of the various functional areas, and opportunities to travel and work abroad. • Management Communication Center The Center for Management Communication aims to equip undergraduates and graduates in business with the strong communication skills they require to succeed in today’s information economy. The Center’s courses integrate the latest research to examine methods for presenting information persuasively, addressing diverse audiences, and adapting messages to suit a spectrum of technological demands. • Supply Chain Management Center The Center for Supply Chain Management (CSCM) has the primary focuses of development, direction, and productivity: Establishing an industry forum of partner organizations so as to facilitate a formal internship program for UF students interested in SCM, identify issues of practical industrial relevance that can be addressed jointly with UF students and faculty, and organize a joint annual workshop in SCM. 5
• Teaching & Learning Center The Teaching & Learning Center is dedicated to the support and enhancement of quality in the College’s courses and degree programs. The College also provides support through the Center to faculty in developing and maintaining a robust assessment plan to ensure continuous learning. • David F. Miller Retail Center The Retail Center undertakes a broad range of activities, including developing retail education programs for undergraduates, stimulating student interest in retail careers, offering continuing education programs, hosting conferences, sponsoring workshops and seminars, serving as an international resource center for retailing, and conducting research on issues of importance to the industry. • Elizabeth B. & William F. Poe, Sr. Business Ethics Center The goals of the Poe Center are threefold: to increase the visibility of ethical issues among business students; to provide forums for thoughtful analysis of important ethical problems in business; and to influence students to become competent and responsible business citizens. • Human Resource Research Center The purpose of the Center is to contribute to both the science and the profession of human resource management by supporting educational programs and research that focus on factors that affect human performance in work settings in ways that have practical implications for management. • International Center for Research in Accounting and Auditing The mission of the Center is to advance the overall academic and educational goals of the Fisher School of Accounting on an international level. As such, the Center undertakes activities to bring a broader international focus to the programs and research efforts of the School while increasing the global visibility of the School's faculty, students, and scholarship. • Kelley A. Bergstrom Real Estate Center The Kelley A. Bergstrom Real Estate Center at the University of Florida has been cultivating the exchange of education and information among real estate researchers, academics, students, and industry leaders for more than 30 years. • Public Utility Research Center PURC is an internationally recognized academic center dedicated to research and to providing training in utility regulation and strategy, as well as the development of leadership in infrastructure policy. The Center’s training programs teach the principles and practices that support effective utility policy, regulation, management, and leadership. With these tools, government and industry officials develop efficient utility infrastructure to better meet the needs of their customers. 6
Situation Analysis Our current environment is characterized by several threats and opportunities (see Table 1). The key opportunity is our location in the state of Florida. With 18 million people, the nation’s third largest College-age population, a limited supply of higher education options and limited quality competition, Florida affords us a significant pool of high-quality applicants for the undergraduate, specialized masters, and working professional programs. At the undergraduate level, 95% of our incoming freshmen are from Florida, whereas the percentage of Florida residents in our graduate programs is approximately 75%. Undergraduates, specialized masters and weekend professional MBA students are attracted by the high value of our degrees and our pre-eminent academic standing within Florida. In addition, the shift in student demand nationally from the traditional MBA to working professional degree programs has produced a significant opportunity for our non-resident degree programs. Rapid improvements in instructional technology and increasing student acceptance of online learning models play to our experience and capabilities in the use of the electronic platform and web-based curricula. These non-resident programs are a key component in our resource strategy. Finally, the large and loyal Gator alumni base represents a valuable pool of potential donors. The environment also is fraught with threats. The rapid growth in enrollments, combined with extremely low in-state tuition and a tightening state higher education budget, has resulted in sharp decreases in state support per student. This lack of funding, particularly at the undergraduate level, has been offset by private support and by the non-state funded working professional degree programs, but those programs are facing increased competition from out-of- state universities. In addition, the Board of Governors has put a freeze on the creation of new market rate programs and on tuition charged by existing programs. A second major threat is the state economy and tax structure. The economy, based on tourism and services, has been among the hardest-hit in the nation by the recent recession and collapse of the housing market. Florida’s tax structure, based primarily on sales taxes, produces considerable volatility in state support. Third, several events inside the University but outside our control have compromised our resources. The College successfully qualified for Courtelis funding for Hough Hall, but the State did not fund the $10M match. This has created an annual carrying cost of $621,000 per year. The State also did not fund $23M in endowment matches. This represents $828,000 in lost annual revenue. Additionally, the annual carrying cost on Heavener Hall is about $770,000. The establishment of the UFOnline program absorbed our Online BSBA program, resulting in an annual loss of $1.1M in incremental revenue at the undergraduate level. Finally, the University’s new budget model produces a shortfall of $1.9M less than tuition revenue generated (excluding plant operations and maintenance). The total impact of these actions is an annual loss of approximately $5.2M. An ongoing major threat is the University subvention of state funding and tuition revenues generated by the College (i.e., the redirecting of revenues generated by College instructional activities to support other colleges). This subvention, coupled with an expensive research faculty, creates a significant cost gap, particularly at the undergraduate level. To close the gap we have lowered costs via electronic platform delivery, minimized the number of business classes taken in the degree, and, where possible, substituted graduate for undergraduate credits in our degree programs. We have also used lecturers, post docs, and Ph.D. students to teach at the undergraduate level, but not excessively. Attachment #3 provides a summary of the College’s 7
inflows and outflows. Note that a significant percentage of the College’s resources come from non-state activities. We currently benchmark our performance against a peer group of ten public business schools (see Attachment #4), and we have an aspirational group of three schools within this group (UC- Berkeley, University of Michigan, and UNC-Chapel Hill). Based on rankings and other peer comparisons, we are a solid member of our peer group, except in faculty size where we are the smallest, and undergraduate program size, where we are among the largest (see Attachment #5). In an industry of constant change and innovation we have remained ahead of the curve. Our major strengths are a high quality research faculty, first-rate students, loyal and supportive alumni, and an excellent staff. Other strengths are our utilization of technology and our resultant ability to achieve significant scale in accessibility to our curricula, a vibrant research culture, non-state revenue generation capabilities, specialized masters and working professional degree programs, outstanding facilities, and tenacious development activity. We have developed resources from self-funded programs and endowments that are more than double our university budget. We have gotten to this point by shrinking the size of the faculty, investing in research, expanding staff, significantly improving student and career services at both the undergraduate and graduate levels, and making tradeoffs that focus on becoming better, not bigger. These tradeoffs have improved our competitive position relative to our peers. Our weaknesses are extremely low tuition, a university-allocated state budget that is lower than the tuition we generate, the lowest funding per degree in our peer group, the smallest faculty size and highest number of degrees per faculty in our peer group, very large undergraduate enrollments, a need for faculty renewal across all departments, and over-reliance on self-funded MBA programs to generate necessary operating revenue. Finally, the Ph.D. program is under severe resource pressure. Going forward, the College must continue to be entrepreneurial and seek mechanisms for greater self-sufficiency. MISSION STATEMENT The College’s mission statement is integral to our strategic decisions. Our mission was considered carefully during the planning cycle leading up to the 2013—2018 strategic plan. In this planning cycle, the strategic planning committee revisited the mission statement, ultimately crafting the current one: To strengthen society by creating influential research and fostering an inclusive lifelong learning community that educates and supports tomorrow’s business and academic leaders. Our mission reflects the Warrington College commitment to inclusiveness in terms of students, faculty, staff, and students, as well as our intent to instill an ethic of lifelong learning among our students. The mission also reflects the importance we place on our doctoral programs in developing scholar-educators who will be the faculty of the future. 8
STRATEGIC THEMES In order to guide pursuit of the College mission, three broad strategic themes were identified. Each of these themes comprises numerous important objectives. The first two themes reflect our teaching and research activities, while the third represents the enabling condition of a sufficient resource base. Without an adequate resource base and definitive financial incentive model from the central administration, it will be difficult, if not impossible, to pursue our substantive agenda. Theme 1: Invest in intellectual capital Theme 1 reflects our primary function of generating important new knowledge through the scholarly research conducted by our faculty and Ph.D. students. Already highly ranked nationally, we are striving to continually enhance our scholarly productivity, impact, and thought leadership. Theme 2: Deliver high-quality academic programs that produce graduates who benefit employers and society Theme 2 embraces the wide variety of instructional curricula we offer at the undergraduate, graduate and doctoral levels. Not only traditional on-campus programs, but also working professional and online curricula, are cornerstones of our instructional efforts. We seek to build on our current strong national rankings across all programs, with special emphasis on instructional technology and career services. Moving forward, the College is committed to investing in enhanced job placement for all graduate and undergraduate programs. Theme 3: Build and manage sustainable financial and resource strength Theme 3 describes our efforts to generate and deploy the financial resources necessary to pursue Themes 1 and 2 successfully. In addition to robust development activities, which tend to have more of a long-term than short-term payoff, the College has identified a number of curricular adjustments that, if successful, will generate the necessary operating capital. In essence, these adjustments entail “rightsizing” the costly undergraduate BSBA program and expanding our more profitable graduate programs. OBJECTIVES Nested within the three overarching strategic themes are 26 specific objectives the College will pursue over the next five years. These objectives are displayed below, together with the metrics that will be used to track progress toward each of the objectives and the individual(s) responsible for accumulating the pertinent data. 9
STRATEGIC OBJECTIVES THEMES A. Invest in 1. Attract and retain highly productive scholars. intellectual 2. Maintain faculty research support at or above peer school levels capital 3. Achieve Top-10 rankings across all business disciplines in research productivity and impact. 4. Establish faculty leadership that defines WCB as a center of influence (e.g., publications and conference presentations, journal editorships, awards) 5. Increase resources devoted to Ph.D. program to improve recruitment and placement. 6. Increase average annual number of top-tier journal publications authored by Ph.D. students 7. Increase placement of Ph.D. graduates in AAU and Carnegie Very High Activity Research Universities or equivalent 8. Increase demographic and geographic diversity of faculty and Ph.D. students B. Deliver high- 9. Increase the quality of incoming students across all graduate and undergraduate quality programs. educational 10. Increase demographic and geographic diversity of students programs 11. Increase percent of graduates with high quality post-graduation plans (i.e., employment, graduate school, or professional school) 12. Benchmark placements at graduation and 3-months-out against Top 30 peer and aspirational programs 13. Strengthen rigor of student and faculty-peer teaching evaluation process 14. Increase interpersonal skills training and experiential learning for students 15. Be a market leader in the use of instructional technology. 16. Maintain and upgrade high quality facilities for faculty and students. C. Build and 17. Fill all WPMBA cohorts to capacity sustain 18. Expand online undergraduate enrollment financial 19. Expand number of business minors strength 20. Increase specialized master’s programs by 120 – 150 additional students 21. Expand number of combined undergraduate/specialized master’s degrees 22. Increase total graduate degrees produced, across programs 23. Generate more than 1000 undergraduate degrees annually across the BSBA, BABA, and Online BSBA programs. 24. Downsize on-campus BSBA program to 400 degrees annually 25. Increase total donations 15% year over year 26. Increase alumni annual giving participation rate to 6% 27. Improve financial performance by aligning cost and revenue mix across programs. 10
METRICS The following data will be collected for use as metrics in evaluating progress toward meeting the objectives specified by the Warrington College of Business. Placement (across ALL programs in the College except Ph.D.) • % placed at graduation • % placed 3 months out • Mean salary • Mean signing bonus • # degrees granted The Director of College Career Services is responsible for providing this data. Admissions (across ALL graduate programs except Ph.D.) • # applications • % acceptance • Yield rate • GMAT/GRE • UGPA • # years’ work experience • Pre-program salary (if applicable) • % female • % under-represented minorities • % international • National rank (where applicable) • % of program capacity (except TMBA) • Direct and indirect costs and revenues generated for each program The Director of each graduate program is responsible for providing this data. Undergraduate Programs • SAT scores • High School/transfer GPA • # On-campus BSBA majors and degrees annually • # On-campus BABA majors and degrees annually • #On-campus BSAC majors and degrees annually • # UF Online BSBA majors and degrees annually • # Business Minors enrolled and graduating annually • # Combined bachelor’s/master’s students and degrees annually • % of students completing internship and/or study abroad • % of students involved in professional development activities • % female • % under-represented minorities • % international The Directors of Fisher School of Accounting and Heavener School of Business are responsible for providing this data. 11
PhD Program • % of placements at AAU or equivalent institutions • % of placements at Carnegie or equivalent institutions • # applications • % acceptance • Yield rate • GMAT/GRE • UGPA • % female • % under-represented minority • % international • Average # A or B level publications at graduation • #/% of faculty publications with current and former Ph.D. students • Total funding per student (including stipends and expenses) DBA Program Although it is premature to specify metrics for our fledging DBA program (now in its third year of operation), as the program begins to mature, metrics will need to be developed. In addition, a thorough audit of the costs and benefits of the program vis-à-vis the College mission should be undertaken. The Senior Associate Dean or chair of the DBA committee is responsible for providing this data. Research & Faculty • # publications in leading journals • Total number of publications in peer reviewed journals • # citations (Web of Science) • Number and amount of summer research grants • Total funding for research-related activities • Number of disciplinary, national, and international awards • Number of highly ranked faculty (e.g. top quartile of their discipline) • Number of leadership positions in professional organizations • Number of editorships, associate editorships, editorial boards of top-tier publications • % female • % under-represented minority • % international The Senior Associate Dean is responsible for collecting faculty and research data, which may be drawn from both Academic Analytics and Faculty Annual Reports (FAR). 12
Outreach and Development Total dollars received (and net of “principal” $5M+ gifts) by year and rolling average. Annual giving rate/participation (to WCBA) by WCBA alumni. Number of planned gifts and total dollars pledged in planned gifts. Cash flow contributed to the annual budget. Size of endowment (benchmarked against peers). The Executive Director of Development and Alumni Affairs is responsible for these data. Instruction % of students who respond to Student Evaluations of Teaching. % of faculty whose teaching is peer reviewed outside of the promotion and tenure process. # of online programs and courses offered. # of undergraduate students in electronic platform courses. # of graduate and undergraduate students in online courses. # of courses including content related to the development of interpersonal skills or experiential learning. # of extracurricular opportunities aimed at developing interpersonal skills or providing experiential learning. The Director of the Teaching and Learning Center is responsible for these data, some of which may be obtained from the annual FAR report. In order to pursue the objectives outlined in the preceding section, a multi-faceted strategy is required. Some aspects of the strategy presented in this section are continuations and enhancements of ongoing efforts (e.g., scholarly research, Ph.D. education, MBA, and online curricula), while others—most notably the budget strategy and its associated curricular adjustments—are substantial departures from the current modus operandi. The next five years are critical to the College. Of course, the “elephant in the room” is the impending retirement of Dean John Kraft, after 27 years of exceptional leadership. Although Professor Kraft will remain on the faculty, attracting a first-rate academic leader with the vision and passion for leading the College to preeminent status is essential if we are to build on the foundation that has been established. Our strategic vision, outlined in the next several pages, is predicated on three assumptions: (1) the University is committed to implementing, and maintaining over time, the new graduate tuition model recently announced; (2) the University will perceive the wisdom in our intended “rightsizing’ of our costly on-campus BSBA program to bring it more in line with our aspirant preeminent universities; and (3) the University will afford us the freedom to manage our career services (i.e., placement) in a fashion that more effectively serves our students and prospective employers. A rightsized BSBA program and improved placement are critical for moving the College into preeminence. Two other factors are pertinent. First, the College will be launching our fourth capital campaign, with a goal of $250M. At present, we have an endowment of $180M and $170M in deferred gifts and estate gifts. These resources will provide considerable enhancements to our current 13
faculty and programs. Second, the University is embarking on a major thrust to become preeminent and achieve top 10 and, eventually, top 5 status among public universities. However, it is unlikely that this initiative will result in the College gleaning new resources from the University. This assumption is based on two facts: a) the University has invested only $900,000 in permanent budget growth for the College over the last 27 years; and b) the College has received no funding from the University for preeminence positions. Despite these resource deficits, we are in a position to effectively move towards top 5 status among public university business schools. At this point we are part of a set of 10 public university business schools that could be considered among the top (see attachment #4). Over the next five years we have the ability to enhance our resources, improve relative to our peers and begin to benchmark successfully against our aspirant schools: Michigan, UC-Berkeley, and UNC-Chapel Hill. Attachment #5 compares our current resources against a select group of public and private aspirant schools. On a number of metrics, we are competitive with this group. One key unfavorable comparison is our undergraduate program size relative to our aspirant group. Our BSBA program is more than twice the size of those of our aspirants (approximately 900 degrees per year versus an average of 400 degrees per year for our peers). Another issue is resources. We need about $2.5 to $3.0M in incremental funding to invest in faculty research, enrich our Ph.D. program, add new technology, and enhance our brand. Attachment #6 compares the College with the current UF goals and objectives. Meeting these goals requires expanding on-campus graduate degrees by 120 to 150 degrees per year in the specialized master’s programs. This growth would generate $2.8 to $3.2M in incremental revenue, which is feasible under the new university budget model (attachment #7). Under the new model the College will keep all graduate tuition (both in- and out-of-state), currently totaling $14.4M. At the undergraduate level we will keep in-state tuition ($11.4M) but not the out-of-state tuition increment (approximately $4.0M). This model creates the opportunity to expand our resources and at the same time improve the quality and selectivity of our business graduates, which will result in better placements. We will be in a more competitive position relative to our public aspirant schools (UNC, Berkeley, and Michigan), which have greater selectivity and a better support ratio. By redeploying our faculty resources to expand graduate enrollments while shrinking the on-campus BSBA program, we can generate the $2.5 to $3.0M needed to invest in faculty and staff enhancement, the Ph.D. program, technology, and branding. If we are going to benchmark against our aspirant schools, we need to make the critical investments in order to effectively compete in this group. Given our current resource deficit, the College is waging an uphill battle simply to achieve resource parity with our chief competitors. We could achieve our lofty preeminence goals more readily and more quickly if we were able to garner from the University a more equitable share of the revenues we generate through our instructional programs. The College has developed a strategy to generate $15.5M to address the funding deficit (attachment #8). The revenue comes from a combination of $8.8M in annual spendable income from the Florida Next capital campaign, $3.5M in annual recurring savings from rearranging our current revenue sources, and $3.2M annual spendable income from deferred endowment commitments. 1. Faculty Strategy Consistent with high quality faculty research, we must maintain a Scholarly Academic (SA) ratio of 75% plus for our total faculty (we are currently at 80%). We have the ability to get better, and we will have the resources to enhance our position. On the input side we need to focus on 14
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