Waitaki District Council Roading Activity Management Plan 2018-28

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Waitaki District Council Roading Activity Management Plan 2018-28
Roading AMP 2018-28
                                                                        Effective Date: 1 July 2018

                           Waitaki District Council

                      Roading Activity Management Plan
                                   2018-28

                               Effective Date: 1 July 2018

                                    Prepared for:
                                Waitaki District Council

WAITAKI DISTRICT COUNCIL                                                       STATUS: DRAFT
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Waitaki District Council Roading Activity Management Plan 2018-28
Roading AMP 2018-28
                                                                         Effective Date: 1 July 2018

                              Quality Assurance Statement

                                        Project Director: Michael Voss

 Waitaki District Council               Project Manager: Gary Woock
 Private Bag 50058
 20 Thames Street                       Prepared by: Gary Woock
 Oamaru
                                        Reviewed by: Michael Voss

                                        Approved for issue by: Gary Woock

                                     Document Control
  WDC Sharepoint Roading/Network Asset Management/WDC Roading Activity Management Plan
                                         2018-28
 Rev No. Date         Revision Details         Prepared by  Reviewed by     Approved by
   1.0   11/01/2018           DRAFT                GW
   2.0    1/05/2018           DRAFT                GW

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Table of Contents
TABLE OF CONTENTS......................................................................................................................................... 3
OUR SIGNIFICANT RISKS AND OPPORTUNITIES ................................................................................................. 6
    1.1       WHAT IS THE PURPOSE OF A ROAD?................................................................................................................ 11
    1.2       ONE NETWORK FOR CUSTOMERS ................................................................................................................... 11

2      OUR CURRENT PERFORMANCE ............................................................................................................... 13
    2.1       ROAD SAFETY............................................................................................................................................. 14
    2.2       FINANCIAL PERFORMANCE ............................................................................................................................ 16
                      Financial Assistance Rates (FAR) .................................................................................................... 17
    2.3       STRATEGIC AND CORPORATE GOALS ............................................................................................................... 17
    2.4       OUR LEGISLATIVE REQUIREMENTS .................................................................................................................. 18
    2.5       SECTION 17A REVIEWS ................................................................................................................................ 19
    2.6       SETTING THE LEVEL OF SERVICE ..................................................................................................................... 19
    EXPECTATIONS IN THE COMMUNITY ARE IMPORTANT IN DETERMINING FUTURE LEVELS OF SERVICE AND IN ASSESSING HOW WELL
    COUNCIL IS PERFORMING WITH RESPECT TO CURRENT LEVELS OF SERVICE. THE COUNCIL’S KNOWLEDGE OF CUSTOMER EXPECTATIONS
    AND PREFERENCES IS BASED ON: ................................................................................................................................ 19

3      OUR TRANSPORTATION ASSETS AND SYSTEMS ....................................................................................... 24
    3.1       OUR ASSET MANAGEMENT SYSTEMS (AMS) ................................................................................................... 25
    3.2       CONSULTATION .......................................................................................................................................... 25
    3.3       OUR RESOURCES ........................................................................................................................................ 26

4      ROAD CLASSIFICATIONS AND SERVICE LEVELS ......................................................................................... 29
    4.1       ONE NETWORK CLASSIFICATIONS ................................................................................................................... 33
                      National Roads............................................................................................................................... 33
                      Regional Roads .............................................................................................................................. 34
                      Arterial Roads ................................................................................................................................ 35
                      Primary Collector Roads ................................................................................................................. 36
                      Secondary Collector Roads ............................................................................................................. 37
                      Access Roads .................................................................................................................................. 38
                      Low Volume Access Roads ............................................................................................................. 39

5      FUTURE TRAVEL DEMAND AND MANAGEMENT ...................................................................................... 40
    5.1       DEMAND DRIVERS ...................................................................................................................................... 40
    5.2       DEMAND FORECASTS................................................................................................................................... 41
                      Population ...................................................................................................................................... 41
                      Demographic.................................................................................................................................. 42
                      Land Use ........................................................................................................................................ 42
                      Changing Climate ........................................................................................................................... 43
                      Customer Expectations .................................................................................................................. 43
    5.3       MANAGING DEMAND .................................................................................................................................. 43

6      PROGRAMME OF WORK (FINANCIALLY ASSISTED) .................................................................................. 45
    6.1       RESILIENCE IMPROVEMENTS.......................................................................................................................... 45

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                  Rural Resilience Waitaki project .................................................................................................... 45
                  River Training ................................................................................................................................. 45
                  Small bridge replacements............................................................................................................. 45
                  Unsealed roading network ............................................................................................................. 46
                  Aggregate resources ...................................................................................................................... 46
    6.2    EFFICIENCY IMPROVEMENTS.......................................................................................................................... 46
                  Rural Resilience Project .................................................................................................................. 46
                  Streetlighting LED upgrade ............................................................................................................ 46
                  Roading Network Plan ................................................................................................................... 47
                  Collaboration in Asset Management Delivery ............................................................................... 47
                  In-house RAMM maintenance and updates .................................................................................. 47
                  Unsealed metalling performance driven over cyclic ...................................................................... 47
                  Unsealed metalling aggregate....................................................................................................... 47
                  Unsealed intersections ................................................................................................................... 48
                  Use of coldmix asphalt ................................................................................................................... 48
                  Increase in traffic count programme ............................................................................................. 48
                  Vegetation Maintenance ............................................................................................................... 48
                  Dust Mitigation .............................................................................................................................. 48
                  Renewals Programme Optimisation .............................................................................................. 49
                  Bridge Maintenance Programme ................................................................................................... 49
                  Roadmarking.................................................................................................................................. 49
    6.3    ACCESS IMPROVEMENTS .............................................................................................................................. 49
                  Bridge Renewal Programme .......................................................................................................... 49
                  Kakanui Point Bridge ...................................................................................................................... 49
                  Springfield Road ............................................................................................................................. 50
                  Moeraki .......................................................................................................................................... 50
                  Waianakarua Road Re-alignment.................................................................................................. 50
                  Coastal Roading (Rural) ................................................................................................................. 50
                  Coastal Roading (Urban) ................................................................................................................ 50
                  Holcim Roading Improvements ...................................................................................................... 50
                  Walking and Cycling....................................................................................................................... 51
                  Footpath maintenance and renewals ............................................................................................ 51
    6.4    SAFETY IMPROVEMENTS ............................................................................................................................... 51
                  Community Road Safety Activities ................................................................................................. 51
                  Seal Widening ................................................................................................................................ 51
                  Low Cost Low Risk Improvements .................................................................................................. 52
    6.5    AMENITY IMPROVEMENTS ............................................................................................................................ 52
                  Harbourside Projects ...................................................................................................................... 52
                  Reconstruction of Itchen Street ...................................................................................................... 52
    6.6    TRAVEL TIME RELIABILITY IMPROVEMENT ........................................................................................................ 52
                  Customer Communications ............................................................................................................ 52

7     PROGRAMME OF WORK (NON-FINANCIALLY ASSISTED) ......................................................................... 53
                  Carpark Maintenance .................................................................................................................... 53

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                   Footpath Maintenance .................................................................................................................. 53
                   Retaining Structures Maintenance ................................................................................................ 53
                   Pest Plants...................................................................................................................................... 53
                   Rural General ................................................................................................................................. 53
                   Township Works............................................................................................................................. 54
                   Road Legalisation........................................................................................................................... 54
                   Targeted Maintenance .................................................................................................................. 54
                   Coastal Erosion .............................................................................................................................. 54
                   Recoverables .................................................................................................................................. 54

8     COST OF SERVICE PROVISION .................................................................................................................. 54
    8.1     CURRENT COST .......................................................................................................................................... 54
    8.2     FUTURE COST ............................................................................................................................................ 56
                   Operations and Maintenance (Financially Assisted) ...................................................................... 57
                   Renewals (Financially Assisted) ..................................................................................................... 59
                   New Assets and Transport Planning (Financially Assisted) ............................................................ 61
                   Maintenance and Operations of Local Roads (Non-financially assisted) ....................................... 63
                   Renewal of Local Roads (Non-Financially Assisted) ....................................................................... 65
                   Township Works (Non-financially Assisted) ................................................................................... 67
                   Amenity Works (Non-Financially Assisted) .................................................................................... 69

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Our Significant Risks and Opportunities
As government investment decreases and external pressures on the transportation network increase,
WDC is faced with the challenging task of maintaining ‘fit for purpose’ service levels for the community.

                                                               Increasing
                                      Funding                   Network
                                     Pressures                 Pressures

The significant issues currently faced by WDC include:

       Reduced investment (NZTA funding assistance rate down by 1% to 55% from 20118/19, and
        change to emergency works; less than 100k to be funded out of RLTP allocation. Combined
        events over $100k will qualify for emergency works )

       Increasing effects of climate change (more frequent and severe storm events eg July 2017 event
        was in excess of $1M and ex-cyclone Gita in 2018)

       Changing customer demand (heavier vehicles including increase for Class1, 50max,HPMV’s,
        tankers, mobility access, etc.)

       An ageing roading network including more posted bridges unable to carry heavy vehicles

       Increasing customer expectations vs rates

These issues set the strategic context for the WDC Roading Activity Management Plan and highlight the
areas of focus for the remainder of the document. The challenges that we face demand that we achieve
network efficiencies to enable the delivery of fit for purpose solutions. Network efficiencies are often
thought of as receiving “more for less”, however WDC focus on assessing the broader purpose of each
element of the roading network within the district, i.e. What purpose does the road serve? How does the
road benefit the district? What type of vehicles are travelling on it? How many people does the road
serve? Our efficiency focus will be to consider how each work activity helps to maximise the life of our
assets and achieve the intended purpose of that asset. Prioritisation and justification of work will be key
to ensuring that each component, and the network as a whole, is delivering the outcomes that Waitaki
desires. Table 1 overleaf details the significant risks, the response and the outcomes..

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   TABLE 1: SIGNIFICANT ISSUES ON THE WAITAKI ROADING NETWORK
Pressure                    State                                Risk                                        Response                                                      Outcome
Economic        CLIMATE CHANGE
Growth and     1. The resilience of our            1. Longer flooding periods due to    1. Council approved $3M of funding for drainage      1. The July 2017 created significant flooding within Oamaru
Productivity      transport network is exposed        higher groundwater resulting         maintenance, renewals and improvements which         and the District with an event in excess of 1:100 years.
                  to regular and increasingly         from irrigation and more severe      has been completed for $1.89M (Rural Resilience      The damage to the roading network was less than $1M
                  severe weather events.              events.                              Project).                                            and without the Rural Resilience Project would have
               2. The effects of coastal erosion    Delays in re-opening of roads         Network resilience is understood and                 been well in excess of $1M. The primary benefit was that
                  are already being seen in           after weather events                 communicated.                                        the roading network was available to traffic a lot sooner
                  parts of the district through       (resilience).                        Priority – High, Urgency - continuous 10 yrs.+       than in previous events.
                  the loss of roads.                Inaccessible areas                 2. Council has a strategy in place that provides for 2. The coastal erosion strategy has enabled critical points
                                                   2. Loss of assets – permanent in        $50,000 each per annum to secure the urban &         of the roading network to be addressed. NIWA are
                                                      some cases.                          rural roading network where affected by coastal      currently mapping the 100 year coast line which will
                                                                                           erosion.                                             enable Council to make more informed decisions
                                                                                           Council accepts that it may be uneconomic to         regarding coastal erosion.
                                                                                           preserve all assets and that some may be lost.    3. Strategy to be redefined as part of the District Plan
                                                                                           Priority – Medium, Urgency 0-3 yrs.
                                                                                           Enhanced communication and consultation with
                                                                                           the community. Priority – Medium, Urgency 0-3
                                                                                           yrs.
                                                                                        3. Need for greater engagement with NZTA re One
                                                                                           Network Approach Priority – Medium, Urgency
                                                                                           0-3 yrs.

                CHANGING DEMAND                                                         1. Prioritise roads to be maintained and/or improved        1. Council’s latest dTims report suggests that the existing
                                                                                           using advanced asset management tools (RNP,                 investment in the road network is appropriate at the
               1. Commercial land use change       1. The condition of our assets          ONRC and dTIMS), to ensure the best return on               moment and that degradation of the network will occur
                  is altering the traffic             may decline more rapidly.            investment of our available funds. Priority –               in the long term. Council needs to complete more
                  composition on rural roads.                                              High, Urgency – continuous 10 yrs.+                         analysis before requesting increased investment.
                  Tankers, new 50max and                                                2. Review of Levels of Service to ensure they are              Bridge renewal works are prioritised to ensure
                  HPMV rules, and larger                                                   appropriate, achievable and in line with the                maximum availability for 50max and HPMV vehicles.
                  farming equipment are                                                    expectations and requirements of the One                 2. ONRC Customer Levels of Service (Figure 18 Pg 37)
                  leading to heavier and wider                                             Network Road Classification. Priority – High,               within Cost Efficiency are excellent. Amenity has some
                  vehicles. This opportunity                                               Urgency 0-3yrs                                              concerns with roughness which will improve slowly with
                  also creates greater wear                                             3. Council is providing infrastructure to cater for            pavement smoothing and rehabilitation.
                  and tear on existing assets                                              tourism e.g. tourist routes, car parks and facilities.   3. Council has applied for investment from Tourism, and
                  and safety concerns for road                                             Priority – Medium, Urgency-0-3 yrs.                         will also allocate investment from Low Cost Low Risk
                  users.                                                                                                                               to cater for tourist vehicles and ensure their safety
                                                                                                                                                       within the roading network.

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Pressure                 State                                 Risk                                       Response                                                    Outcome
            CHANGING DEMAND (cont)
                                                 2. This leads to increased           4. Work with CCS disability to address mobility          4. Council includes an annual project within Low Cost
                Forestry and logging                maintenance and renewal              issues and make things more user friendly for our        Low Risk to address and improve mobility issues within
                activities within the Waitaki       costs, offset by an increase in      customers, particularly the elderly. Increasing          the network.
                District are also having an         economic productivity.               awareness of footpath condition and hazards and
                impact on the roading            3. Safety risks on narrow roads         continue to enhance walking and cycling modal
                network.                            may increase                         options. Priority – Medium, Urgency –                    Council has also allocated money to an assessment for
            2. These changing demands are        4. Mobility and safety issues in        continuous 10 yrs. +                                     the Oamaru to Palmerston cycle track as well as
               impacting on Levels of               urban areas for ageing            5. Reduced revenue streams from Oceana Gold will            continuing the Harbourside track along Humber Street
               Service                              population (population over 65       have a significant impact on Council and the NZ          to Waitaki Boys and the north end of Oamaru.
            3. Tourism within New Zealand           years of age will increase from      Transport Agency as a co-investor of the roading      5. Fortunately for Council, Oceana Gold have been able
               has increased exponentially.         22% to 36% by 2030).                 network in the Waitaki District. Priority – Low,         to extend their land-use consent and expand their
               This has filtered into the        5. Reduced income from Oceana           Urgency – 3-10 yrs.                                      operations. Length of operations will be determined by
               regions including Waitaki.           Gold resulting in increased       6. Reduced revenue streams from Meridean Energy             quality of source and demand for gold. Council is
            4. An ageing population greater         rates and road maintenance.          will also have a significant impact on Council and       hopeful that the operation will continue as long as
               than the national average has     6. Reduced income from Meridian         the NZ Transport Agency as a co-investor of the          possible.
               different needs including good       Energy resulting in increased        roading network in the Waitaki District. Priority –   6. Renewable energy to supply the national grid will
               footpaths, cycleways and car         rates                                Low, Urgency -                                           always be required providing a continuous revenue
               parking in urban and peri-                                                                                                         stream particularly now that Council looks after 14km
               urban areas.                                                                                                                       of Meridian Energy roads.
            5. Oceana Gold land-use
               consents enable mining                                                                                                             Council will need to consider bullets 5 and 6 above and
               activities in the Waihemo                                                                                                          ensure appropriate arrangements within the Long Term
               ward of the District for an                                                                                                        Plan and the 30 year Infrastructure Strategy in case the
               additional 10 plus years.                                                                                                          revenue stream does decrease in the future.
               Completion of operations and
               withdrawal from the district
               will have a significant impact
               on the revenue stream of
               Council’s rates component.
            6. Meridian Energy, as a result
               of roads inundated by man-
               made lakes within the Waitaki
               River catchment, also make a
               significant contribution to the
               revenue stream of Council’s
               rates component.

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 Pressure                  State                                  Risk                                         Response                                                    Outcome
Road Safety    SAFETY
              1. Only half of 2015/16 WDC         1. Increase in serious and fatal         1. Options to improve Safety;                            1. Low Cost Low Risk investment has doubled to address
                 Residents Survey                    crashes                                   Address issues in the Safety Deficiency                the safety concerns.
                 respondents are satisfied that   2. Increase in personal and                     Database at an increased rate. LCLR               2. There are some real concerns with Safety, in particular
                 WDC roads are safe to travel        collective risk                              programme has increased to enable this.              Personal Risk, that needs to be addressed. (as shown
                 on.                              3. Deterioration of network                  Widen the existing seal in high risk and priority      in Figure 18 Pg 37)
              2. Customers are at higher risk        resulting in increased safety                locations as per ONRC. (programme currently       3. More targeted activities within the communities at risk
                 due to changing demand on           risk                                         underway) Priority - High                            register and measure success annually.
                 the network.                     4. Additional investment required        2. Monitor performance against ONRC levels of
              3. The trend of several                to improve safety of the roading          service and respond accordingly. Undertake
                 communities at risk                 network                                   KiwiRAP assessments and / or a Risk Register.
                 categories is negative                                                        Priority - High
                                                                                           3. Increased road safety budget to expand
                                                                                               programmes and improve rankings in
                                                                                               communities a risk register.
                                                                                               Priority - High
Value for      INVESTMENT
Money
              1. For emergency reinstatement       1. Current funding is insufficient to    1. Council has a Disaster Fund to ensure that there     1. Council’s Rural Resilience Project has paid dividends
                 works, Investment                    address existing concerns.               are financial resources to cover local share of         in ensuring that the road network has a higher capacity
                 requirements are that the         2. Levels of service may not be             emergency events greater than $100,000                  to accommodate emergency events.
                 works total more than                achievable with reduced                  Priority - High, Urgency - 10 yrs. +
                 $100,000 per event for               funding.                                  Options for providing value for money and             NIWA are currently mapping the 100 year coast line
                 financial assistance at normal    3. Rates will need to increase to               efficiencies;                                       which will enable Council to make more informed
                 rate or greater than 10% of          achieve desired levels of                 Roll over contracts where rates are good in           decisions regarding coastal erosion and the associated
                 the annual programme for             service                                      order to lock rates in for an extended period.      investment.
                 escalated financial                                                            Invest in network resilience through continued
                 assistance rate of additional                                                     drainage improvements.                           2. Ongoing monitoring of network demands to provide a
                 20%.                                                                           Utilising Advanced Asset Management tools             more flexible environment so that immediate issues
                 Approximately $5.6M has                                                           (RNP and dTIMS) to prioritise spending and          can be prioritised in line with ONRC and Roading
                 been spent over the past 7                                                        optimise existing assets.                           Network Plan.
                 years on emergency                                                             Increase collaboration and centres of
                 reinstatement.                                                                    excellence to share costs, resources and
              2. Network demands are                                                               knowledge.
                 increasing placing pressure                                                    Ensure appropriate resource levels
                 on financial resources.                                                           (capability, capacity and succession) to
                                                                                                   manage the network and contracts.
                                                                                               Priority - High, Urgency - 10 yrs.+

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Pressure                 State                             Risk                                      Response                                                    Outcome
              LOW CUSTOMER
              SATISFACTION:
             1. Customer satisfaction         1. Is cost to increase customer   1. Consultation with the community to determine          1. Council has prioritised investment for 2018-21 to areas
                remains low at 35% in            satisfaction affordable?          priorities and discuss expectations. Priority -          of immediate concern ie seal widening, traction seals,
                2015/16. A related issue is   2. Desire to have more roads         Medium, Urgency - 0-3 yrs.                               rural road improvements to immediately improve
                the raised expectations of       sealed but NZTA will not co-      Review of Levels of Service to ensure they are           resident satisfaction levels with smaller investment in
                stakeholders and customers.      fund seal extensions unless       appropriate, achievable and in line with the One         retaining walls and walking and cycling.
                                                 there is a significant safety     Network Road Classification requirements.
                This is Council’s biggest        improvement.                      Priority - High, Urgency - 0-3 yrs.
                indicator of satisfaction     3. Rates likely to increase to 1.    Improve efficiencies, communication and
                and customer service.            achieve levels of service.        innovative thinking Priority - Medium, Urgency -
                                                                                   0-3 yrs.
Additional   1. Supporting economic growth    1. Poor roading network resulting   6. Council and the community makes a good              1. Council will continue with regional development and
strategic       in the regions.                  in increased costs for              contribution to regional development by                 will be seeking investment where possible eg MBIE
priorities   2. Enhancing resilience.            customers and businesses.           ensuring a good roading network. Priority -         2. Council’s Rural Resilience Project has certainly
defined in   3. Supporting intermodal         2. Slow implementation of ONRC         High, Urgency - 0-3 yrs.                               contributed to enhanced resilience in the drainage
the GPS         connections.                  3. No new modal opportunities       7. Council in conjunction with ONRC are                   area.
             4. Providing clarity around      4. Costs of addressing                 addressing resilience. Priority - High, Urgency -   3. Construction of the Humber Street walking and cycling
                expectations for the             environmental impacts are too       0-3 yrs.                                               track identified in the 2018-21 RLTP.
                treatment of environmental       onerous                          8. Council has a walking and cycling strategy in       4. Storm water management plan to be in place by 30
                impacts.                      5. No advances in technology           place. Priority - Medium, Urgency - 0-3 yrs.           June 2018.
             5. Using innovation and                                              4. Council is currently reviewing storm water          5. In addition to the two mobile phone apps, Council also
                technology to improve                                                management off roads in the Ecan area.                 uses Roadroid to objectively assess the roughness and
                benefits and achieve the                                             Priority - High, Urgency - 10 yrs.+                    condition of unsealed roads in customer requests and
                outcomes.                                                                                                                   complaints.
                                                                                  5. Council has 2 smart apps for mobile phones to
                                                                                                                                         6. Council will continue to assess whether there are other
                                                                                     make it easier to review availability of the
                                                                                                                                            proprietary apps that could be utilised to give additional
                                                                                     roading network in emergencies and easier to
                                                                                                                                            benefit.
                                                                                     log customer requests and complaints. Priority
                                                                                     - Medium, Urgency - 3-10 yrs

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1.1       What is the purpose of a road?
The significant challenges we face have led us to focus on the core elements that deliver customer value
and that befit the primary purpose of a road from the customer’s perspective. Roads connect people
with destinations and they are lines of communication. Roads link goods and freight between land and
markets. Without a reliable roading network, much of the economic activity within our district and country
would not be possible. What we do as a service provider should not compromise this purpose. On this
basis, our strategic goal for the 2018-28 Long Term Plan is: Growing Waitaki – the best place to live,
work and play.

1.2       One Network for Customers
The average ratepayer, resident, or visitor does not differentiate between roads managed by WDC and
those managed by our neighbouring councils or State Highways. Whether it’s flooding in Waitaki and
Dunedin, dry dusty roads in Central Otago, or snow in Queenstown Lakes, all communities face their
own challenges when it comes to managing their roading networks. Despite dealing with different
challenges, the goal of each roading authority remains the same.

We understand this and recognise the need to shift our thinking to a delivery model that is more focussed
on customer outcomes. We are transitioning from a model of funding for roads, to one of investing for
outcomes. This is a national initiative lead through collaborative efforts in the industry.

Previously, each council was responsible for the independent management of their own roading network.
This led to variability in the levels of service experienced between neighbouring councils, and even
between local roads and State Highways within the same district. The Road Efficiency Group, a
collaborative effort between Local Government and the NZ Transport Agency, is implementing One
Network Road Classifications (ONRC). These classifications define a road based on its function and will
help local councils and the NZ Transport Agency to plan, invest in, maintain and operate the road
network in a more strategic, consistent and affordable way throughout the country.

The goal of the ONRC is to bring the focus back to the purpose of the roads. What function does the
road play within the context of our community and the greater national network?
          How many people use this road on a daily basis?
          Is this road the main route to the closest hospital?
          Does this road mainly serve to allow me to get from my house to larger roads (collectors or
           arterials)?
          Does this road link me with a neighbouring town/city (Dunedin, Timaru, etc.)?
          Is this a tourist route?
          Does this road take freight to port?
          Does this road also serve as a main cyclist route for our community?

These sorts of questions, along with various other parameters, will allow us to bring the focus back to
the purpose of the road and categorise each road appropriately.

The One Network Road Classifications is broken down into 6 groups as shown in Table 2:

   Table 2 ONRC Classifications
                 ONRC                        Waitaki Example                           WDC Customer

      National                 None managed by Waitaki District Council       Freight (regional and local)

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               ONRC                          Waitaki Example                                WDC Customer

    Regional                   None managed by Waitaki District Council but       Tourism
                               includes SH1 through the District
                                                                                  Commuter
    Arterial                   None managed by Waitaki District Council but
                               includes SH83 & SH85 through the District

    Primary Collector          Urban – Thames Street

                               Rural – Nil

    Secondary Collector        Seven Mile Road`

    Access                     Urban – Roseness Street                            Heavy Commercial Vehicles –
                                                                                  forestry
                               Rural – Papakaio Road
                                                                                  Resident/local traffic
    Access Low Volume          Sealed – Wilson Road
    (subset of Access Roads)
                               Unsealed – Windsor Park Road

Due to the rural nature of our district, the majority of roads within the Waitaki District are Access and
Low Volume Access roads.

The ONRC has established provisional Customer Level of Service outcomes (CLoS) with a focus on
four main aspects:

        Mobility (including travel time reliability, resilience, and optimal speeds)
        Safety
        Amenity
        Accessibility

These outcomes encompass the main features that road users will experience when using the
transportation network. As all councils begin implementing the ONRC, customers should experience
more consistent outcomes within the district and across the country. Additionally, with consistent service
experiences, we expect to see more consistent costs to provide these services.

Section 4 describes the Waitaki District roading network in the context of what customers can expect to
encounter on roads in each given ONRC classification.

The focus of this approach remains on the economic and social role that each road plays in our
community, district, and country and that this role is fulfilled at a cost that is affordable and optimised for
efficiency.

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2 Our Current Performance
WDC has set their level of service through consultation with its customers and stakeholders.
Performance indicators and measures have also been developed as well as some mandatory measures
set by DIA to assess performance against service levels and standards. This requires a clear
understanding of customers’ needs and preferences balanced against the council’s ability to fund those
needs.

The 2013 results saw a sharp decline in satisfaction in the roading network and has highlighted
numerous areas for improvement. The 2014 survey saw this trend in roads reversed and the 2015 survey
made a strong jump back to achieving customer’s satisfaction. Unfortunately, satisfaction in 2016 has
plummeted to below that of 2013. Council is really focussed on trying to improve and reach the target
level of service of 70% satisfaction.

The decline in condition of footpaths was largely attributed to installation of ultra-fast broadband and
dissatisfaction of customers where there are no footpaths available. These issues have being mostly
addressed as Council recognises the demographic change in the Waitaki District and the need for a
good footpath network. The results of the 2014/15 survey increased back up to 51% and it has remained
relatively stable since then.

The main issues highlighted as causes of dissatisfaction were:
        Rural sealed and unsealed gravel roads are;
               in poor condition, and need upgrading
               are potholed, rough, bumpy and uneven
               compromised by poor quality of work, materials and patching
The majority of these issues are in line with the network pressures discussed earlier, including changing
demand, climate change and customer expectations.

FIGURE 2: RESIDENT SATISFACTION WITH THE STANDARD OF LOCAL ROADS IN WAITAKI
(WDC Annual Resident Surveys)

           Re s i de nt S a ti s fa c ti on w i th the s ta nda rd
            of l oc a l roa ds i n the Wa i ta k i Di s tri c t

                                Year
                                Satisfied/Very Satisfied
                                Neither Satisfied or Dissatisfied
                                Dissatisfied/Very Dissatisfied
                                Target
 100%

  80%

  60%

  40%

  20%

   0%

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FIGURE 3: RESIDENT SATISFACTION WITH THE STANDARD OF FOOTPATHS IN WAITAKI
(WDC Annual Resident Surveys)

            Re s i de nt S a ti s fa c ti on w i th footpa ths i n
                         the Wa i ta k i Di s tri c t
                                Year
                                Satisfied/Very Satisfied
                                Neither Satisfied or Dissatisfied
                                Dissatisfied/Very Dissatisfied
                                Target
100%
 80%
 60%
 40%
 20%
  0%

Note that after 2016 this is no longer a question in the annual resident survey

The Land Transport activity aims to improve customer satisfaction and enable economic growth
opportunities within a setting of reduced funding.

2.1    Road Safety
Road safety performance was monitored using customer satisfaction surveys until 2015 and no longer
after that. The One Network Road Classification has performance measures around road safety which
are primarily based on the NZTA crash analysis reports which are released annually. This will assist
WDC to identify transport improvements that will reduce crash severity and frequency and which are
also used for the mandatory performance measures set by Department of Internal Affairs.

The total number of local road and SH’s crashes resulting in injury has trended down since 2008. Despite
this, there was a small spike in 2011/12 of serious crashes which reduced thereafter. In 2015/16 there
was a significant spike in fatal crashes which has led to an increase in the trend for fatal crashes.

Although Waitaki District has experienced a decline in serious and minor crashes on our roads since
2002, Driver Distraction, Fatigue, Older Drivers, Young Drivers, Alcohol and Drugs, Straights, Bends
and Intersections remains a continued area of concern.

Addressing the increasing trend in fatal crashes is a high priority for Council and NZTA. There is no
apparent trend with fatal crashes other than speed with distractions and restraints big factors.

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FIGURE 4: INJURY CRASHES ON WAITAKI ROADS

                           Injury crashes - Local Roads & State Highways
                              40

                              35

                              30

                              25

                              20

                              15

                              10

                               5

                               0
                                     2002- 2003- 2004- 2005- 2006- 2007- 2008- 2009- 2010- 2011- 2012- 2013- 2014- 2015-
                                      03    04    05    06    07    08    09    10    11    12    13    14    15    16
   Fatal Crashes                       1     5    2     1     2     3     4     7     4     3      4      1      3        9
   Serious Crashes                    37    31    29    21    21    14    29    12    17    21     13     14    14        18
   Total Serious and Fatal Crashes    38    36    31    22    23    17    33    19    21    24     17     15    17        27

      Source: NZTA Crash Analysis System – information by financial year

The Road Safety Action Plan will also be implemented to address these concerns as prioritised by the
Communities at Risk Register. Figure 5 below shows how variable activities can be with rural roads, all
intersections and motorcycling being the most significant activities requiring attention.

There are areas of medium concern, fatigue, distraction and pedestrians. There is also emerging focus
around older drivers and restraint use.

For more information around road safety and activities, Council’s current Road Safety Action Plan is
available for scrutiny. An updated version is in place for the 2018-21 RLTP.

Note that the draft GPS (2018) will be updated in 18 months to reflect the new Vision Zero and replace
the 2010-20 Safer Journeys strategy.

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FIGURE 5: COMMUNITIES AT RISK REGISTER
 Best
 Worse

2.2      Financial Performance
In terms of our current financial performance, the quantity (both cost and quantity) of maintenance,
renewal and new capital works are monitored and reported annually to NZTA in the Annual Achievement
Returns report. These statistics allow for benchmarking versus other similar councils.

ONRC also has measures in place to assess financial performance. The 2016 and 2017 figures
suggested that overall, WDC provides a very cost effective service in the peer group.

Currently, each roading authority is in charge of managing its roading network to its own levels of service.
This leads to variability in levels of service and, accordingly, variability in the cost to deliver the roading
networks. Figure 6 shows the amount of NZTA-subsidised funding that various rural roading authorities
spend per kilometre of their network. It also shows the $/vkt which is the dollars spent per vehicle
kilometre travelled on their network. This measure should account for the costs that are incurred due to
higher traffic loadings on networks.

This indicates that WDC’s subsidised expenditure over the past 10 years has been below average for
the physical size of its network and for the number of kilometres travelled on the network. However it is
difficult to determine whether these differences are due to varying levels of service, contract rates,
weather influences, or other factors. As we shift to a One Network approach, we will be able to accurately
benchmark costs and compare like for like.

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FIGURE 6: WDC COST BENCHMARKING

                                       $/vkt vs $/lane km
                                 for ONRC Peer Group 2006-2016
          0.30

          0.25

          0.20
  $/vkt

          0.15

          0.10

          0.05
                                                WDC
          0.00
                 0        2000          4000        6000          8000          10000            12000
                                                 $/lane km

             Financial Assistance Rates (FAR)

The level of NZTA Funding Assistance Rate (FAR) for WDC will be decreasing by 1% per annum to
55% for 2018/19. If we do not change what we do, we project an investment shortfall of over $480k p.a.
by 2021/22. This is the equivalent of a 1.6% rates increase to make up the shortfall.

The FAR review completed by NZTA in 2014/15 certainly has had a lesser effect on Council investment
than was expected which is welcomed. There are however changes to the FAR for emergency works
which has implications, specifically the first $100,000 is funded out of normal operating budgets. If over
$100,000, emergency works funding is available. This is effectively another 0.3% increase in rates per
year, particularly as Waitaki is experiencing more storm events with climate change.

WDC will re-evaluate its current levels of service in conjunction with ONRC and its associated investment
in the network. WDC have also developed a decision support tool call the Roading Network Plan (RNP)
in collaboration with Dunedin City Council and Central Otago District Council. The RNP is a web-based
GIS tool that allows WDC staff to prioritise investment based on the purpose of routes and the outcomes
sort. Specifically, it analyses the inputs of journeys and route purpose, land use connections, network
safety, economic flows and traffic demand. The RNP enables robust evidenced based decision making
by engaging all stakeholders in investment decisions using a visual advanced asset management tool.

2.3        Strategic and Corporate Goals
Levels of Service for 2018/19 are driven by the overarching objective of the Infrastructure Strategy, the
Community Outcomes and One Network Road Classifications (ONRC).

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Our Vision is: Growing Waitaki – the best place to live, work and play

Our Objectives are:

          We enable opportunities for new and existing businesses

          We provide and enable services and facilities so people want to stay and move here

          We keep our District affordable

          We understand the diverse needs of our community

          We maintain the safest community we can

          Waitaki’s distinctive natural environment is valued and protected.

Council acknowledges that different activities contribute toward the achievement of a range of
community outcomes, and have identified those where the activity makes a significant contribution
toward a particular outcome.

Additionally we seek to meet the national strategic direction provided by the draft Government Policy
Statement on Land Transport 2018/19 – 2028/29 (draft GPS 2018):

“To drive improved performance for the land transport system of which the four strategic
objectives are:

                  Safety

                  Access

                  Environment

                  Value for money”

With the change in government from National to Labour in September 2017, the draft GPS is
changing. A draft document is out for consultation in March and will only be approved in June this
year. It should be noted that footpath maintenance and renewals is identified in the draft GPS as being
financially assisted. This change has been made to the financials and is reflected in Section 8.

2.4       Our Legislative Requirements
Council has statutory responsibilities under the Local Government Act 2002 and Land Transport
Management Act 2003 to provide the services for this activity.

The Government has provided a clear direction for Land Transport through a combination of legislation,
strategies and statements including
          Land Transport Management Act 2003, amendments 2008 and 2013.
          New Zealand Transport Strategy 2013
          Government Policy Statement on Land Transport Funding 2018 (draft GPS)
          National Infrastructure Plan 2015 (NIP)
          2010-20 Safer Journeys Strategy to be replaced by a new strategy Vision Zero in 2020
          The Otago Regional Land Transport Strategy 2011-41
          One Network Road Classifications (ONRC)
          Local Government Act 2002

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Nationally and regionally there is a focus on the role of land transport in supporting and growing the
economy; this is balanced with ensuring value for money. This is consistent with Waitaki District
Council’s approach to managing its land transport activities.

2.5   Section 17a Reviews
Section 17A was inserted into the Local Government Act 2002 in 2014. Within three years, Council was
required to complete a review. Council completed a review of roading asset management services in
2014/15. The purpose of the review was to assess whether Council could provide improved asset
management services with Dunedin City. All through the review, workshops were held with Council and
the intent seemed to be that Council favoured having Dunedin City Council provide asset management
services to Waitaki on an annual basis. The service was to cost Council in the region of $500,000 per
year. At the end of the process, Council made the decision to rather remain independent of Dunedin City
and grow the roading unit with two additional personnel which cost in the order of $172,000 per year for
3 years. Council now has a strong performing team that is able to deliver with good improvements in
asset management.

Since that time Council has collaborated with other councils on service delivery; the Roading Network
Plan was an intiative between Dunedin City, Central Otago and ourselves. Another was the accelerated
LED light upgrade where Waitaki has led the supply and installation of LED lights in the lower south
island.

Local Government New Zealand and NZTA have also led the implementation of One Network Road
Classification in New Zealand.

Council is always looking for improved service delivery, either in-house or by collaboration with other
councils.

Section 17A also requires that a review should be completed on any contract within two years of it
finishing. The roading maintenance contract completed on 30 June 2017 and the new started on 1 July
Council briefly considered working with other councils however Waimate District to the north is part of
the south Canterbury service agreement, collaboration and contract. The climate in Central Otago
District and the proximity to Wataki make a service delivery agreement difficult and to the south, Dunedin
City is also too far and the focus is quite different. Council will consider service delivery agreements with
other councils within two years of contracts expiring ie in road marking and street light maintenance.

2.6   Setting the Level of Service

Expectations in the community are important in determining future levels of service and in assessing
how well Council is performing with respect to current levels of service. The Council’s knowledge of
customer expectations and preferences is based on:

•       Public meetings;

•       Feedback from elected members, advisory groups and working parties;

•       Analysis of customer service requests and complaints;

•       Consultation via the 10 year Waitaki Long Term Plan and each year through the Annual Plan
        process and Annual Customer satisfaction surveys:

•       Resident surveys:

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•       Annual results customer performance measures identified in ONRC:

•       Performance measures as defined by Department of Internal Affairs.

Levels of Service statements and performance measures are being developed as part of the 2018-28
LTP. In developing many of the performance measures, technical language has been avoided to allow
the community to understand the customer outcomes and express their view of the service that is
delivered. Technical measures have also been developed to provide a comparison with those measures
which may be more ‘perception based’.

The Activity Manager is responsible for monitoring the technical measures and providing commentary
to clarify the results of the performance measures.

NZ Transport Agency has developed Customer Levels of Service for the One Network Road
Classification (ONRC) implementation. The Technical Levels of Service and measures have been
defined and outputs from the ONRC Performance Reporting Tool remain under development. WDC will
be required to give effect to both the customer and technical levels of service by the end of 2018/19. We
will be beginning to address the implementation of these levels of service as soon as possible. The
customer levels of service, and how they apply to the Waitaki roading network, are discussed in further
detail in Section 4.

The Department of Internal Affairs (DIA) has introduced the requirement for non-financial performance
measures for smooth travel exposure, reseals for roads and a compliance indicator for footpath as
opposed to setting the specific levels of service which are set by Council. They provide standardised
measures that will allow comparison of councils, regionally and nationally.

Performance measures as per Council’s 2018-28 LTP are shown over the page. More detail on the
WDC, ONRC customer and technical levels of service, as well as the DIA performance measures, can
be found in the WDC Roading Asset Management Plan.

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      Performance measures
      The table below describes how we will work towards achieving our Community Outcomes through the major levels of service for Roading and how performance
      will be measured.
         Table 3 Level of Service Performance Measures

Level of Service                    Performance Measure                     Current Performance                             Performance Target

                                                                                                                 Years 1-3                    Years 4-10

                                                                                                         2018/19- 2020/21              2021/22 – 2027/28

People are safe on our roads        The change from the previous            Number of serious injuries   Reduce the number of          Continued reduction
                                    financial year in the number of         and fatalities in 2016/17    serious injuries and          in the number of
                                    fatalities and serious injury crashes   year = 9                     fatalities when               serious injuries and
                                    on the local road (not SH) network,                                  compared to the               fatalities when
                                    expressed as a number*                                               previous year.                compared to the
                                                                                                                                       previous year.

Roads and footpaths are reliable,   Percentage of residents who are         47% (2016/17) of residents   Increase in percentage        75% of residents are
resilient and accessible            satisfied or very satisfied with the    are satisfied or very        of residents who are          satisfied or very
                                    sealed roading network                  satisfied with the sealed    satisfied or very             satisfied with the
                                                                            roading network -            satisfied with the sealed     sealed roading
                                                                            improvement from 2015/16     roading network:              network
                                                                            but does not achieve the
                                                                            target                       2018/19 – 50%
                                                                                                         2019/20 – 60%
                                                                                                         2020/21 – 70%

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Level of Service                Performance Measure                    Current Performance                              Performance Target

                                                                                                             Years 1-3                    Years 4-10

                                                                                                     2018/19- 2020/21              2021/22 – 2027/28

                                Percentage of residents who are        27% (2016/17) of residents    Increase in percentage        75% of residents are
                                satisfied or very satisfied with the   are satisfied or very         of residents who are          satisfied or very
                                unsealed roading network               satisfied with the unsealed   satisfied or very             satisfied with the
                                                                       roading network -             satisfied with the            unsealed roading
                                                                       improvement from 2015/16      unsealed roading              network
                                                                       but does not achieve the
                                                                                                     network:
                                                                       target
                                                                                                     2018/19 – 50%
                                                                                                     2019/20 – 60%
                                                                                                     2020/21 – 70%
                                                                       Current average
                                The average quality of ride on                                       Target to be set once         Target to be set once
                                                                       performance for all sealed
                                sealed roads, measured by smooth       roads in 2016/17 is 90%       ONRC benchmark                ONRC       benchmark
                                travel exposure (STE)*                                               established. In the           established.
                                                                       (79% for urban and 97% for    interim for 2015/18
                                                                       rural)
                                                                                                     maintain at 96 or less.

                                The percentage of the sealed local     7% of sealed network          Reseal 7% each year of        Reseal 7% each year
                                road network that is resealed.*        resealed.                     sealed network.               of sealed network

                                The percentage of footpaths within     Footpaths are inspected       Footpath condition            Footpath condition
                                the district that fall within the      annually, Condition           (percentage compliant         (percentage
                                specified level of service*            2016/17 - 97.8%               with standards) = 96%         compliant with
                                                                                                                                   standards) = 96%

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