VERMONT CASTINGS VANGUARDTM VERMONT CASTINGS VANGUARD XETM - USER MANUAL REGISTER YOUR NEW GRILL AT - Shopify
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VERMONT CASTINGS VANGUARD
TM
VERMONT CASTINGS VANGUARD XE
TM
USER MANUAL
REGISTER YOUR NEW GRILL AT
WWW.VERMONTCASTINGSBBQ.COM
LAST UPDATE: JAN 09, 2019
VC_manual_EN_Jan9.indd 1 2019-01-09 10:06 AMWELCOME TO VERMONT CASTINGS
Founded in 1975, Vermont Castings has always stood for
uncompromising commitment to quality craftsmanship and
meaningful design. Our wood stoves and hearth products deliver
more than heat – they create a warmth that unites.
Lit with purpose, our line of Vermont Castings barbecues are
designed to deliver your best grilling experience. With a durable,
robust construction built to last through the years, thoughtfully
constructed components that stand up to grilling in any season,
and a simplified system to make maintaining your investment
easier, Vermont Castings continues the promise of unwavering
quality and purposeful design.
Vermont Castings barbecues do more than just grill. They let you
create enduring connections around food and flame.
CONTACT US: 1-844-586-4660 PLEASE KEEP THIS MANUAL WITH YOUR
WWW.VERMONTCASTINGSBBQ.COM BARBECUE FOR FUTURE REFERENCE
VC_manual_EN_Jan9.indd 2 2019-01-09 10:06 AM3
GETTING STARTED
Make sure you know and understand the
basics of safe use and installation.
TABLE OF CONTENTS
WELCOME 2
FEATURES 4
NEED TO KNOW SAFETY 5–6
INSTALLATION 7–13
GRILLING LIKE A PRO
Every barbecue is different. Get our advice on
best practices for operating your barbecue so
you can always perform at your very best.
OPERATION—LIGHTING INSTRUCTIONS 14–16
RESOLVING IGNITION ISSUES 17–18
TIPS AND BEST PRACTICES 19
GRILLING GUIDE 21
DIRECT AND INDIRECT COOKING 22
TAKING CARE OF YOUR BARBECUE
Maintenance and performance go hand-in-hand.
If you take responsibility for maintaining your barbecue,
it will perform for years to come.
TAKING CARE OF YOUR BARBECUE 23–25
CUSTOMER SUPPORT
If you run into problems, this is your first stop
to getting the answers you need.
TROUBLESHOOTING 26–27
WARNING 28
SERVICE 29
WARRANTY 30–31
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THE VC PROMISE
Thoughtfully designed and constructed, the VC Grilling Promise is our commitment to delivering
an exceptional grilling experience, every time.
BUILT TO LAST
DURA-StructureTM Construction
provides an exterior structure that stands up to
extreme conditions.
8
1. Robust Steel Frame.
2. Load-Bearing Side Shelves.
FEATURES
3. Industrial Cart Design.
10 SURE-SparkTM Ignition System
is weather-sealed and lab-tested, providing you a
safe and reliable spark, every time.
4. Electronic ignition.
6 9
PERFORMANCE PERFECTED
5
STEADY-FireTM Integrated
Heat-Control System
enables even-heat distribution across your
barbecue for mouth-watering cooking results.
5. 304 Stainless Steel Burners.
7
6. 304 Stainless Steel Heat Plates.
2 7. Extra Deep Cookbox.
4
CAST-AdvantageTM
delivers heat retention for all-season cooking.
8. Cast Iron Lid Ends
1 MAINTENANCE MADE EASY
3
EASY-CareTM Design
helps you maintain your barbecue for long-lasting
performance.
9. Front-Access Grease Management Tray.
10. Porcelain-coated Cast Iron OR 304 Stainless
Steel Cooking Grates.
Table of Contents
STATEMENTS ARE USED THROUGHOUT THIS OWNER'S MANUAL TO EMPHASIZE
CRITICAL AND IMPORTANT INFORMATION. READ AND FOLLOW THESE
STATEMENTS TO HELP ENSURE SAFETY AND PREVENT PROPERTY DAMAGE.
THE STATEMENTS ARE DEFINED BELOW.
CAUTION: INDICATES DEATH OR SERIOUS INJURY WILL RESULT IF PROPER PRECAUTIONS
ARE NOT TAKEN.
WARNING: INDICATES DEATH, SERIOUS INJURY OR PROPERTY DAMAGE CAN RESULT IF
PROPER PRECAUTIONS ARE NOT TAKEN.
DANGER: INDICATES SOME INJURY OR PROPERTY DAMAGE MAY RESULT IF PROPER
PRECAUTIONS ARE NOT TAKEN.
CONTACT US: 1-844-586-4660
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NEED TO KNOW SAFETY
FOR YOUR FAMILY’S SAFETY, PLEASE CHECK THE FOLLOWING:
GETTING STARTED
READ and UNDERSTAND the owner’s manual and safety instructions.
DO NOT position or operate barbecue under overhang or unprotected construction, against a wall, near aluminum
siding, windows, or fencing.
CHECK that the regulator is correctly centred to the LP tank valve.
DO NOT cross thread this connection, as it may result in a gas leak, fire, or explosion.
PERFORM LEAK TEST on all connections as specified in this user manual. Leak checks should be performed on all
new barbecues even if assembled by an assembler or gas technician.
BEFORE OPENING THE GAS SUPPLY, ensure the lid is open and all control knobs are in “OFF” position.
Follow the PROPER LIGHTING PROCEDURE as outlined in this manual. Failure to perform proper lighting steps will
result in the following: difficulty lighting, low or irregular flames and other performance issues.
Beware of HOT SURFACES including lid, lid handle, side tables, and control panel. Wear protective gloves while
barbecuing.
Remove and clean the grease tray, and heat distribution plates, to avoid grease fires and flare ups.
Remove and clean the burners to avoid flashback fires caused by spider webs and blockages.
Ensure that the barbecue is on a level surface.
THIS MANUAL MUST REMAIN WITH YOUR BARBECUE AT ALL TIMES
THIS BARBECUE IS FOR OUTDOOR USE ONLY
CAUTION: READ AND FOLLOW ALL SAFETY STATEMENTS, ASSEMBLY INSTRUCTIONS, USE AND CARE DIRECTIONS BEFORE
ATTEMPTING TO ASSEMBLE AND COOK.
INSTALLER OR ASSEMBLER/CONSUMER: THIS MANUAL SHOULD BE KEPT WITH THE BARBECUE AT ALL TIMES.
WARNING: FAILURE TO FOLLOW ALL OF THE MANUFACTURER’S INSTRUCTIONS COULD RESULT IN HAZARDOUS FIRES,
EXPLOSIONS, PROPERTY DAMAGE, OR SERIOUS PERSONAL INJURY OR EVEN DEATH.
FOLLOW ALL LEAK CHECK PROCEDURES CAREFULLY PRIOR TO OPERATION OF BARBECUE, EVEN IF THE BARBECUE WAS
DEALER ASSEMBLED. DO NOT TRY TO LIGHT THIS BARBECUE WITHOUT READING THE LIGHTING INSTRUCTION SECTION OF
THIS MANUAL. SEE OPERATION LIGHTING INSTRUCTIONS, PAGE 14.
DANGER:
1. IF YOU SMELL GAS:
A. SHUT OFF GAS TO THE BARBECUE.
B. EXTINGUISH ANY OPEN FLAME.
C. OPEN LID.
D. IF ODOUR CONTINUES, STAY AWAY FROM THE BARBECUE AND IMMEDIATELY CALL YOUR GAS SUPPLIER OR
YOUR FIRE DEPARTMENT.
WARNING: DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE LIQUIDS OR VAPOURS IN THE VICINITY OF THIS OR ANY
OTHER BARBECUE.
WARNING: AN LP CYLINDER NOT CONNECTED FOR USE SHALL NOT BE STORED IN THE VICINITY OF ANY OTHER BARBECUE.
CAUTION: IN DIRECT SUN, AND IN OPERATION, THE STAINLESS STEEL AND PAINTED STEEL PARTS CAN BECOME VERY HOT.
USE EXTREME CAUTION.
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NEED TO KNOW SAFETY
GRILL SAFETY CHECKLIST
DO's AND DON'T's
GETTING STARTED
CHOOSING A LOCATION
DO set up the barbecue outdoors, DON'T use in enclosed spaces such as
in a well-ventilated area. carport, garage, porch or covered patio.
DO position your barbecue on a DON'T place barbecue against a wall or
level surface. other solid structure.
DO always keep the area around DON'T use this barbecue on a boat or
this barbecue clean and clear recreational vehicle.
of any and all combustible
materials, such as: gasoline or
other inflammable liquids, paper
or oily rags.
DO position the barbecue at least 36” (91.44 cm)
from any dwelling or building.
SAFE OPERATION
DO complete a leak-test and safety check DON'T leave your barbecue unattended
before use. while in operation.
DO check parts before lighting. DON'T obstruct the flow of combustion and
DO keep this safety manual with your ventilation air to the barbecue.
barbecue for reference.
DON'T move the barbecue during use.
DO always disconnect the regulator or gas
hose before moving the barbecue. DON'T attempt to light burner with lid closed.
A buildup of non-ignited gas inside a closed
DO turn off all burners and close your barbecue is hazardous.
barbecue lid if a grease fire occurs. Keep lid
closed until the fire is out. DON'T block ventilation holes in the sides or back
of barbecue.
DO turn off the gas source after use.
DON'T use charcoal or ceramic briquettes in this
gas barbecue.
DON'T use while under the influence of drugs or
alcohol.
Table of Contents
DON'T cover barbecue with a cover while still hot
or in operation.
DON'T allow children or pets to play anywhere
near the barbecue.
DON'T store
any spare LP
(propane)
cylinder, full or
empty, under
or near your
barbecue.
NOTE: INSTALLATION MUST CONFORM WITH LOCAL CODES OR, IN THE ABSENCE OF LOCAL CODES, WITH EITHER THE NATIONAL FUEL GAS CODE, ANSI
Z223.1/NFPA 54, NATURAL GAS AND PROPANE INSTALLATION CODE, CSA B149.2, OR PROPANE STORAGE AND HANDLING CODE, ANSI A 119.2/NFPA 1192, AND
CSA Z240 RV SERIES, RECREATIONAL VEHICLE CODE, AS APPLICABLE.
CONTACT US: 1-844-586-4660
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INSTALLATION
IMPORTANT INFORMATION ABOUT LP GAS & REGULATOR CONNECTIONS
WHAT IS LIQUID PETROLEUM (LP) GAS?
Liquefied petroleum gas, also called LP gas, liquid propane or propane is non toxic, odourless, and colourless when
GETTING STARTED
produced. For your safety, LP gas has been given an odour (similar to rotten cabbage) so that it can be detected.
LP gas is highly flammable and may ignite unexpectedly when mixed with air.
LP CYLINDER VALVE REQUIREMENTS:
• LP gas supply cylinder must be constructed and marked in accordance with the specifications for LP gas cylinders of
the Canadian Standard for Cylinders, Spheres and Tubes for Transportation of Dangerous Goods and Commission,
CAN/CSA-B339; or LP gas Cylinders of the U.S. Department of Transportation (D.O.T), as applicable.
• Propane Cylinder must not exceed 20 lb (9.1 kg) capacity, approximately 18¼ inches (46.35 cm) high and
12¼ inches (31.1 cm) in diameter. The LPG capacity is approximately 47 lb 10 oz (21.6 kg) water capacity, or as stated
by the manufacturer.
• Shut-off valve with a correct cylinder valve output as specified in current standards. ANSI Z21.58-2015 / CSA 1.6-
2015 Outdoor Cooking Gas Appliances.
• Type 1 mating (CGA 810) compatible with this barbecue. The type 1 valve is easily recognized by the large ACME
external threads on the outside of the valve.
• Safety relief valve with direct connection to the vapour space of the cylinder.
• UL listed Overfill Protection Device (OPD). This OPD safety feature is identified by a unique triangular hand wheel.
Use only LP cylinders equipped with this type of valve.
• A device for vapour withdrawal.
• A collar to protect the LP Cylinder shut-off valve.
• A ring on the bottom of the LP Cylinder to secure it to the support assembly.
• Equipped with a dust cap for the cylinder valve outlet, which must be used whenever the cylinder is not in use.
• Cylinders must have a D.O.T. certification (A), and a testing date (B) that is within five years of current use.
LP CYLINDER INSPECTION
1. Confirm that the Cylinder shut-off valve is fully closed, by turning clockwise (see image A).
2. Confirm that the Cylinder valve is the proper Type 1 mating (see image B).
3. Inspect the Cylinder valve, including the internal rubber seal for damage or debris (see image C).
If damaged, return Cylinder to local retailer.
A B C
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INSTALLATION
REGULATOR AND LP CYLINDER INSTALLATION
PRESSURE REGULATOR (See image A)
A
This barbecue is designed to operate on LP gas at a pressure of
GETTING STARTED
REGULATOR
2.74 kPa (11” water column). A regulator preset to this pressure
is supplied with your barbecue. Replacement regulators must be
as specified by Vermont Castings™ (UL-listed Type 1 (CGA 810)
NIPPLE Cylinder connection device as described in the latest edition of
ANSI Z21.81).
HAND WHEEL
SAFETY FEATURES
All Vermont Castings™ barbecues are designed to be used with an LP gas cylinder equipped with the new QCC-1 Quick Closing
Coupling system, which includes the following safety features required by the Canadian Standards Steering Committee and
the American National Standards Institute(ANSI):
Table of Contents
• Gas will not flow until a positive connection has been made.
• A thermal element built into the regulator will shut the flow of gas between 240°- 300°F (115°- 149°C).
• When activated, a Flow Limiting Device will restrict the flow of gas to 10 cubic feet per hour. See Regulator Flow Limiting
Device Activated (PAGE 11).
CONTACT US: 1-844-586-4660
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INSTALLATION
REGULATOR AND LP CYLINDER INSTALLATION
THIS BARBECUE COMES EQUIPPED WITH AN EASY ACCESS, EXTERIOR CYLINDER MOUNT, LOCATED UNDER THE
RIGHT-SIDE SHELF TABLE.
GETTING STARTED
1. Check that all burner control knobs are in the "OFF" position, by
B pushing in and turning knobs clockwise.
2. Ensure LP Cylinder is in the "OFF" position by turning the safety
shut-off valve clockwise to a full stop.
3. Loosen wing nut on Cylinder bracket.
4. Lift Cylinder into position onto the base support (see image B).
NOTE: WHEN CORRECTLY POSITIONED, THE LP CYLINDER CHECK
C VALVE SHOULD FACE RIGHT (see image C).
5. Position Cylinder support bracket over the Cylinder collar.
Tighten wing nut (see image C).
6. Remove the protective cap from the LP cylinder check valve.
7. Connect the Type 1 regulator coupling to the cylinder valve,
D turning clockwise (see image D). Hold the regulator in a straight
line with the LP cylinder when connecting. Hand-tighten only.
Proceed to CHECKING FOR GAS LEAKS, Page 10.
ATTENTION: GAS REGULATORS ARE DESIGNED TO BE ATTACHED AND DETACHED FROM GAS CYLINDERS BY HAND. NEVER TIGHTEN
OR LOOSEN THE REGULATOR USING A WRENCH, AS DAMAGE TO THE REGULATOR OR CYLINDER CAN RESULT.
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INSTALLATION
CHECKING FOR GAS LEAKS
ATTENTION: LEAK TEST MUST BE REPEATED EACH TIME THE LP CYLINDER IS EXCHANGED OR REFILLED.
All factory assembled connections have been thoroughly checked for gas leaks and the burners checked for proper combustion and flame
GETTING STARTED
characteristics. Always perform a thorough Leak Check following assembly, installation of a new cylinder, and on an annual basis.
LEAK TESTING THE LP CYLINDER, HOSE & REGULATOR AND MANIFOLD CONNECTIONS
BEFORE YOU BEGIN:
1. You will need a paint brush OR spray bottle with a mild soap (20%) and water (80%) solution.
2. Turn all grill control knobs to “OFF”.
3. Ensure that the regulator is tightly connected to LP cylinder.
A B C
LEAK TEST:
1. Brush or spray soapy solution onto all connections shown (see image A).
2. Slowly open LP cylinder shut-off valve by turning hand wheel counterclockwise, while checking for bubbles.
CAUTION: IF YOU HEAR A RUSHING SOUND, TURN GAS OFF IMMEDIATELY. THERE IS A LEAK AT THE CONNECTION. CORRECT
BEFORE PROCEEDING.
3. If “growing” bubbles appear, there is a leak.
a. If the leak is at the cylinder (see image B), turn cylinder shut-off valve clockwise to the "CLOSED" position. DO NOT OPERATE THE
BARBECUE. Disconnect the cylinder and return the cylinder to your local retailer.
b. If the leak is at the regulator or manifold connections (see image C), turn cylinder shut-off valve clockwise to the "CLOSED" position.
Re-tighten connections and repeat steps 1 and 2.
Table of Contents
c. If leaks cannot be stopped do not try to repair. Call for replacement parts. Order new parts by contacting Vermont Castings™
Customer Care 1-844-586-4660.
4. If bubbles do not appear, leak check is complete. Turn the LP cylinder shut-off valve clockwise to close.
NOTE: SOME LEAK TEST SOLUTIONS MAY BE SLIGHTLY CORROSIVE, ALL CONNECTIONS SHOULD BE RINSED WITH WATER AFTER CHECKING
FOR LEAKS.
CAUTION: A FROSTY REGULATOR INDICATES GAS OVERFILL. IMMEDIATELY CLOSE LP CYLINDER VALVE AND CALL LOCAL LP GAS
DEALER FOR ASSISTANCE.
WARNING: DO NOT SMOKE DURING LEAK TEST.
DO NOT USE AN OPEN FLAME TO CHECK FOR GAS LEAKS.
BARBECUE MUST BE LEAK TESTED OUTDOORS IN A WELL-VENTILATED AREA, AWAY FROM IGNITION SOURCES. DURING LEAK
TEST, KEEP YOUR BARBECUE AWAY FROM OPEN FLAMES OR SPARKS.
CAUTION: IF IT IS EVIDENT THERE IS EXCESSIVE ABRASION OR WEAR, OR THE HOSE IS CUT, IT MUST BE REPLACED PRIOR
TO THE BARBECUE BEING PUT INTO OPERATION. THE REPLACEMENT HOSE ASSEMBLY SHALL BE THAT SPECIFIED BY
THE MANUFACTURER.
CONTACT US: 1-844-586-4660
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INSTALLATION
REGULATOR FLOW LIMITING DEVICE ACTIVATED (PROPANE MODELS)
If you are experiencing any of the following performance issues, you may have activated the flow limiting feature in your regulator:
• Burners not getting hot enough.
GETTING STARTED
• Low or incomplete burner flames.
• Low gas pressure.
• Difficulty lighting all burners or burners not staying lit.
RESETTING THE REGULATOR FLOW LIMITING FEATURE (PROPANE BARBECUES):
1. With all control knobs in the “CLOSED” position, and the cylinder shut-off valve in the “CLOSED” position, open the barbecue lid.
2. Disconnect the regulator from the LP cylinder.
3. Turn all control knobs to the “HIGH” position, and let stand for 1-3 minutes, allowing all excess gas in the gas manifold to dissipate.
4. Turn all control knobs back to the “OFF” position.
5. With the barbecue lid still OPEN, reconnect the regulator to the LP cylinder. Do not cross thread the connection. Hand-tighten only.
6. Check all connections to ensure that a positive seal has been made.
7. Slowly open the LP cylinder shut-off valve.
NOTE: IF THE LP CYLINDER IS OPENED TOO QUICKLY, THE FLOW LIMITING DEVICE IN THE REGULATOR WILL ACTIVATE, LIMITING THE
FLOW OF GAS FROM THE LP CYLINDER.
8. Wait approximately 30 seconds for the regulator pressure to stabilize.
9. Turn the first control knob to the “HIGH” position.
10.Press the Electronic ignition button, or use the match and match holder, or a barbecue lighter to ignite the burner.
NOTE: AVOID ACTIVATING THE FLOW LIMITING FEATURE IN THE REGULATOR BY FOLLOWING THE PROPER LIGHTING AND SHUT DOWN
PROCEDURES AND PERFORMING A COMPLETE LEAK TEST AND SAFETY CHECK TO ENSURE THAT THERE ARE NO LEAKS IN THE SYSTEM.
REMOVING THE CYLINDER:
Before disconnecting the LP cylinder:
1. Turn “OFF” all control knobs and close the LP cylinder shut-off valve.
2. Turn the regulator coupling nut counterclockwise by hand only - do not use tools to disconnect.
3. Install safety cap onto LP cylinder check valve. Always use cap supplied with cylinder.
Failure to use safety cap as directed may result in serious personal injury and/or property damage.
REFILLING THE LP CYLINDER:
• Use only licensed and experienced dealers.
• Ensure that the dealer checks and tests the cylinder for leaks after filling.
• LP dealer must purge new cylinder before filling.
• Dealer should NEVER fill LP cylinder more than 80% of LP cylinder volume. Volume of propane in cylinder will vary by temperature.
• Do not release liquid propane (LP) gas into the atmosphere. This is a hazardous practice.
• To remove gas from LP cylinder, return to the licensed dealer.
• Never refill an expired or unregulated cylinder.
• Never connect an unregulated or expired cylinder to this barbecue.
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INSTALLATION
STORAGE & HANDLING LP CYLINDER
WARNINGS:
GETTING STARTED
• ALTHOUGH YOUR LIQUID PROPANE CYLINDER MAY APPEAR TO BE EMPTY, GAS MAY STILL BE PRESENT,
AND THE CYLINDER SHOULD BE TRANSPORTED AND STORED ACCORDINGLY, WITH THE SHUT-OFF VALVE IN THE
"CLOSED" POSITION.
• WHEN TRANSPORTING AND STORING THE CYLINDER, MAKE SURE IT IS IN AN UPRIGHT POSITION (NOT ON ITS
SIDE) AND SECURE.
• NEVER EXPOSE THE CYLINDER TO DIRECT SUNLIGHT OR EXCESSIVE HEAT, WHERE TEMPERATURES CAN REACH
125° F (51.7° C).
• DO NOT SMOKE AROUND CYLINDER, ESPECIALLY WHEN TRANSPORTING IN A VEHICLE.
• A DENTED OR RUSTY CYLINDER MAY BE HAZARDOUS AND SHOULD BE CHECKED BY YOUR PROPANE SUPPLIER.
• LP CYLINDERS MUST ALWAYS BE HANDLED WITH EXTREME CARE.
• PLACE DUST CAP ON CYLINDER CHECK VALVE WHENEVER THE CYLINDER IS NOT IN USE.
• DO NOT STORE AN LP CYLINDER IN ENCLOSED SPACES SUCH AS A CARPORT, GARAGE, PORCH, COVERED PATIO OR
OTHER BUILDING. MAKE SURE THE STORAGE AREA HAS A LOT OF VENTILATION.
• DO NOT STORE AN LP CYLINDER IN AN AREA WHERE CHILDREN PLAY.
• AN OVER FILLED OR IMPROPERLY STORED CYLINDER IS A HAZARD DUE TO POSSIBLE GAS RELEASE FROM THE
SAFETY RELIEF VALVE. THIS COULD CAUSE AN INTENSE FIRE OR EXPLOSION WITH RISK OF PROPERTY DAMAGE,
SERIOUS INJURY OR DEATH.
WARNING: IF THE ABOVE INSTRUCTIONS ARE NOT COMPLETELY ADHERED TO, IT COULD CAUSE A FIRE/EXPLOSION,
RESULTING IN DEATH OR SERIOUS INJURY, OR PROPERTY DAMAGE.
DANGER: ALWAYS TURN THE LP CYLINDER SHUT-OFF VALVE TO “CLOSE” WHEN THE BARBECUE IS NOT IN USE.
NEVER STORE A SPARE LP CYLINDER, EMPTY OR FULL, INSIDE THE BARBECUE CART OR NEAR THE BARBECUE.
IF YOU SEE, SMELL OR HEAR GAS ESCAPING, IMMEDIATELY GET AWAY FROM THE LP CYLINDER/BARBECUE AND CALL
YOUR FIRE DEPARTMENT.
DO NOT INSERT ANY TOOL OR FOREIGN OBJECT INTO THE VALVE OUTLET OR SAFETY RELIEF VALVE. YOU MAY
DAMAGE THE VALVE AND CAUSE A LEAK. LEAKING PROPANE MAY RESULT IN EXPLOSION, FIRE, SEVERE PERSONAL
INJURY, OR DEATH.
Table of Contents
NATURAL GAS REQUIREMENTS
• Consult a Certified Gas Technician to ensure that the home supply line is suitable for a 3/8” natural gas supply line, capable of an
input of up to 85,000 BTUs.
• All gas supply plumbing must be carried out by a Certified Gas Technician, in accordance with provincial authorities having
jurisdiction, and in accordance with CAN/CGA 1-B149.1 & 2 installation code requirements.
• A shut-off valve must be installed between the barbecue and the natural gas supply line.
• When conducting pressure test always isolate the barbecue from the gas supply piping system by disconnecting the barbecue
and closing its individual manual shutoff valve.
• The gas supply piping system should be tested at pressures which exceed 1/2 psi (3.5kPa).
• All gas supply plumbing must be able to supply 7” water column to the barbecue WITH ALL BURNERS IN OPERATION.
CONTACT US: 1-844-586-4660
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INSTALLATION
NATURAL GAS REQUIREMENTS
GETTING STARTED
For your convenience all Vermont Castings™ Models include the Convertible Valve System™, which makes converting your barbecue from Propane
to Natural Gas simple. NOTE: YOU WILL NEED A CONVERTIBLE VALVE SYSTEM KIT–Sold Separately (Model 85-2261-4).
NATURAL GAS BURNER FLAME CHECK
A
The burner flame pattern is the key indicator of proper or improper function within
the cook system. When the burners are performing correctly you will see a specific
flame pattern. All burner ports should be 2.5 cm/ 1” flame on “HIGH” with orange
tips, light blue center, with a darker blue flame at the base of the burner port (see
HIGH image A).
PERFORMANCE ISSUES: IF YOU ARE EXPERIENCING ANY OF THE FOLLOWING
LOW • Large, unruly, or irregular orange burner flames.
• The smell of gas in conjunction with irregular flames.
• Low temperatures or uneven heat.
SHUT DOWN YOUR BARBECUE AND PERFORM A LEAK TEST. IF A LEAK IS
NOT DETECTED, ENSURE THAT YOU ARE FOLLOWING THE PROPER LIGHTING
INSTRUCTIONS ON PAGE 14.
CONNECTING YOUR BARBECUE TO THE NATURAL GAS SOURCE.
Coat pipe nipple with gas–resistant teflon tape or pipe dope.
Tighten quick-disconnect coupling onto pipe nipple that leads to natural gas supply (see image B).
B NATURAL GAS SUPPLY PIPE 5/8” QUICK GAS
SUPPLY VALVE NIPPLE CONNECT SOCKET PLUG HOSE
With the natural gas supply valve “OFF”, connect the natural gas hose to the quick connect socket. Push the sleeve back on the quick connect socket
(see image C) and insert the plug until the sleeve snaps forward, locking the plug into the quick connect socket. Be sure to leak test these connections
prior to use.
C OFF PUSH SLEEVE BACK TO ATTACH
FIRE HAZARD: DO NOT ROUTE THE NATURAL GAS HOSE INSIDE OF THE BARBECUE CART.
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GET ACQUAINTED
OPERATION - LIGHTING INSTRUCTIONS
LIGHT IT WITH THE IGNITION SYSTEM
A Each burner is equipped with its own control knob
GRILLING LIKE A PRO
and ignites independently. Ignite the burners from Left
to Right.
1. Open the lid.
2. Check that all burner control knobs are in the
“OFF” position by pushing in and turn all knobs
clockwise (see image A).
ATTENTION: ALL BURNER CONTROL KNOBS MUST
BE IN THE “OFF” POSITION BEFORE OPENING THE
LP CYLINDER SHUT-OFF VALVE. IF ALL CONTROL
KNOBS ARE NOT “OFF” THE FLOW LIMITING
DEVICE IN THE REGULATOR WILL BE ACTIVATED,
LIMITING THE FLOW OF GAS TO THE GRILL.
B
3. SLOWLY, turn the LP cylinder shut-off valve counter
clockwise. Wait 30 seconds for pressure to stabilize.
ATTENTION: IF THE LP CYLINDER SHUT-OFF VALVE
IS OPENED TOO QUICKLY, THE FLOW LIMITING
DEVICE IN THE REGULATOR MAY BE ACTIVATED,
LIMITING THE FLOW OF GAS TO THE GRILL.
4. Light the far left burner first. Push in and
turn the control knob counterclockwise to the
Ignite/High ( ) position (see image B).
5. Push and hold the Electronic Ignition Button
(see image C). You will hear a clicking sound.
C 6. Check that the burner is lit by looking through the
cooking grates or look through the hole in the side of
the burner box, located under the side shelf.
7. If the burner lights correctly, repeat steps 4 through 6
to light the remaining burners.
8. If the burner does not light, turn the burner control
knob to the "OFF" position and wait 5 minutes to allow
the gas to clear before attempting to light again.
9. For issues lighting with the Electronic Ignition button,
Table of Contents
see Troubleshooting section for a resolution, or follow
the match lighting procedure.
WARNING: THE BURNER CONTROL KNOBS MUST BE IN THE “OFF” POSITION BEFORE TURNING ON THE LIQUID PROPANE
CYLINDER TANK VALVE. IF LEFT IN THE “ON” POSITION, WHEN THE LP CYLINDER VALVE IS OPENED,
THE “FLOW LIMITING DEVICE” FEATURE WILL ACTIVATE, LIMITING THE FLOW OF GAS FROM THE LP CYLINDER.
IF THIS SHOULD OCCUR, TURN “OFF” THE LP CYLINDER VALVE AND BURNER CONTROL KNOBS AND FOLLOW THE
“RESETTING THE FLOW LIMITING DEVICE INSTRUCTIONS”.
WARNING: NEVER STAND WITH YOUR HEAD DIRECTLY OVER THE BARBECUE WHEN PREPARING TO LIGHT THE MAIN BURNERS,
TO PREVENT POSSIBLE BODILY INJURY.
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OPERATION
LIGHTING THE BARBECUE
GRILLING LIKE A PRO
LIGHTING WITH A MATCH OR BARBECUE LIGHTER
A
1. Open the lid.
2. Check that all burner control knobs are in the “OFF” position by pushing in and
turning all knobs clockwise.
3. SLOWLY, turn the LP cylinder shut-off valve counterclockwise. Wait 30 seconds for
pressure to stabilize.
ATTENTION: ALL BURNER CONTROL KNOBS MUST BE IN THE “OFF” POSITION
BEFORE OPENING THE LP CYLINDER SHUT-OFF VALVE. IF ALL CONTROL KNOBS
ARE NOT “OFF” THE FLOW LIMITING DEVICE IN THE REGULATOR WILL BE
BURNER
ACTIVATED, LIMITING THE FLOW OF GAS TO THE GRILL.
4. To match light the far-left burner first, push in and turn the control knob
B counterclockwise to the Ignite/High ( ) position.
5. Position a barbecue lighter or a match inserted into the match holder provided
with your barbecue, through the lighting hole on the left side of the burner box
(see image B) or through the cooking grates (see image A). Check to ensure the
burner is lit.
6. Repeat steps 4 and 5 for the remaining burners.
SHUT DOWN PROCEDURE
C
1. Push in and turn each control knob clockwise to the “OFF” position (see image C).
2. Turn LP cylinder shut-off valve clockwise to close (see image D).
D
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OPERATION
LIGHTING THE BARBECUE
LIGHTING THE SIDE BURNER (IF APPLICABLE)
GRILLING LIKE A PRO
1. Open the side burner lid.
2. Check that the side burner control knob is turned “OFF”.
3. Slowly, turn the LP cylinder shut-off valve counterclockwise to open. Wait for pressure to stabilize.
4. Push in and turn the side burner knob to the “MAX” position.
5. Push and hold the Electronic Ignition Button. You will hear a clicking sound.
6. Check that the burner is lit. If the burner fails to light properly within 3-5 seconds, turn the burner control knob “OFF”. Wait five minutes
before attempting to light again. This will allow time for the released gas to disperse.
CAUTION: THE SIDE BURNER FLAME IS DIFFICULT TO SEE IN DAYLIGHT. THE SIDE BURNER LID IS FOR STORAGE, CLOSE ONLY
AFTER THE SIDE BURNER HAS COOLED.
LIGHTING THE INFRARED SIDE BURNER (IF APPLICABLE)
1. Open the Infrared Side Burner lid.
2. Check that the Infrared Side Burner knob is turned “OFF”.
3. Slowly, turn the LP cylinder shut-off valve counterclockwise to open. Wait for pressure to stabilize.
4. Push in and turn the Infrared Side Burner control knob to the "MAX" position .
5. Push and hold the Electronic Ignition Button. You will hear a clicking sound.
6. Check that the burner is lit. If the burner fails to light properly within 3-5 seconds, turn the burner control knob “OFF”. Wait five
minutes before attempting to light again. This will allow time for the released gas to disperse.
CAUTION: SIDE BURNER FLAME MAY BE DIFFICULT TO SEE ON A BRIGHT SUNNY DAY.
THE INFRARED SIDE BURNER LID IS FOR STORAGE, CLOSE ONLY AFTER THE INFRARED SIDE BURNER HAS COOLED.
ATTENTION: NOT FOLLOWING CORRECT LIGHTING AND SHUT DOWN PROCEDURE CAN ACTIVATE THE FLOW LIMITING DEVICE IN
THE REGULATOR.
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RESOLVING IGNITION ISSUES
RESOLVING IGNITION ISSUES
QUICK CHECK:
GRILLING LIKE A PRO
Press the ignition button located on the right side of the control panel (see image A). You should hear a continuous clicking sound when
the button is pressed. If you hear no sound, 1) replace the battery (Positive end outwards) (see image B), 2) check that all wires are firmly
pushed in (see image C).
Tip: When checking the wires there are two common trouble spots to pay attention to:
1. The ignition wires on the back of the control panel mounted ignition button.
2. The ignition wires connected to the Electronic ignition module located inside the barbecue cabinet.
2 BURNER MODEL 3 BURNER MODEL 4 BURNER / 4 BURNER XE
A B C
1 1 3 1 3 5
2 2 4 2 4 6
3 5
7
1, 2, Main Electrodes 1, 2, 3 Main Electrodes 1, 2, 3, 4 Main Electrodes
3 Ignition switch 4 Ground Wire 5 Side Burner /
Infrared Side Burner
5 Ignition switch
6 Ground Wire
7 Ignition switch
ATTENTION: ONCE LIT, CONFIRM THAT THE BURNER IS PROPERLY LIT AND THAT THE FLAME PATTERN IS AS DESIRED. IF THE
FLAME PATTERN IS OTHER THAN NORMAL, CONSULT THE TROUBLESHOOTING GUIDE FOR CORRECTIVE ACTION.
BATTERY CARE, USE AND DISPOSAL
DO start by positioning a brand new battery in DO NOT submerge the Electronic Ignition
your Electronic Ignition Module. Module in water.
DO remove the battery from the Electronic DO NOT leave the batteries where a child
Ignition Module during storage periods. or pet could play with or swallow them.
DO recycle or dispose of batteries properly, as
per the requirements of your local municipality.
PROPER BURNER FLAME PATTERN
D
The burner flame pattern is the key indicator of proper or improper
function within the cook system. When the burners are performing
correctly you will see a specific flame pattern. All burner ports should
be 2.5 cm/ 1” flame on “HIGH” with orange tips, light blue center, with a
HIGH darker blue flame at the base of the burner port (see image D).
Refer to the Troubleshooting section on page 26–27 if you experience
any of the following issues:
LOW
• Large, unruly, or irregular orange burner flames.
• The smell of gas in conjunction with irregular flames.
• Low temperatures or uneven heat.
FOLLOW THE BURNER CLEANING PROCEDURE OUTLINED IN THE
MAINTENANCE SECTION (PAGE 23) OF THIS MANUAL OR FOLLOW
THE REGULATOR FLOW LIMITING DEVICE RESET (PAGE 11).
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RESOLVING IGNITION ISSUES
RESOLVING IGNITION ISSUES
BLOCKED BURNER VENTURI
GRILLING LIKE A PRO
Blockages in the burner venturi caused by spiders, insects and nests can cause a FLASHBACK FIRE.
A flashback fire occurs when a blockage in the venturi tubes caused by spiders, insects and nests blocks the flow of gas, forcing it back
towards the control panel and control knob. The ignited gas, if not detected, can cause a fire to burn in this area. IF YOU EXPERIENCE ANY OF
THE CHARACTERISTICS OF A FLASHBACK FIRE. CLOSE THE LP CYLINDER SHUT-OFF IMMEDIATELY. FOLLOW THE BURNER CLEANING
PROCEDURE OUTLINED IN THE MAINTENANCE SECTION OF THIS MANUAL.
CHARACTERISTICS OF
A FLASHBACK FIRE
• A fire burning outside of the cookbox, usually
visible behind or under the control panel.
• Hot or melting control knobs.
• Large yellow, unruly flames accompanied by the
smell of gas.
• Burners not lighting correctly, or partially lighting.
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WARNING: AT FIRST SIGHT OF YELLOW, UNRULY FLAMES, POORLY LIT BURNERS ACCOMPANIED BY THE SMELL OF GAS,
SHUT DOWN YOUR GRILL, AND PERFORM BURNER CLEANING MAINTENANCE, OUTLINED IN THE MAINTENANCE SECTION
OF THIS MANUAL (PAGE 23).
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TIPS AND BEST PRACTICES
GRILLING TIPS
FOOD PREPARATION
GRILLING LIKE A PRO
• Avoid cross-contamination when preparing food. Always use separate plates and utensils for the handling of raw food. Never place raw food
and cooked food on the same plate, and never place cooked food on a plate that was used for handling raw food. Always carefully wash all
plates and utensils used to handle raw food before using them to handle cooked food.
• Sanitize counters, equipment and utensils after handling raw meat, seafood or poultry.
• Always wash all vegetables, seafood and poultry before cooking.
• Always leave uncooked foods in the refrigerator until you are ready to start cooking.
• Always marinate meat in the refrigerator. Always dispose of the excess marinade, and never reuse it.
• Trim excess fat from meats and slit the remaining fat at two-inch increments to avoid flare-ups and curling.
• Meats must be adequately thawed before placing onto the grills cook surface.
PREPARING YOUR BARBECUE
• First things first, always preheat your barbecue on “HIGH” for 10 minutes, 15 minutes in extreme cold temperatures, with the lid closed.
• During preheat, brush away any leftover grease and build-up, leftover from the previous cook.
• Apply a light coating of cooking oil on your cooking grates before grilling, to prevent foods from sticking.
• If your cooking grates appear dry, it's time to re-season with vegetable shortening. Ensure that all corners, top and bottom are coated.
• If you notice black grease build-up, turn your barbecue to "HIGH" and burn off the excess grease.
GRILLING TIPS
• Following preheat, adjust temperatures down to medium for most foods.
• Preserve barbecue temperatures by keeping the barbecue lid closed during cooking.
• Cook similar portion sizes together, so that they all cook evenly.
• Thaw meats before placing on cooking surface. Placing frozen meats on the cook surface can permanently damage cooking surface.
• Never pierce foods during cooking, as you will lose flavour and juices.
• Turn foods only once, halfway through the cooking cycle. You will notice clear juices on the surface of the meat when it's ready to flip.
• If you are trying to turn foods and they are sticking, either they are not ready to turn, or your cook surface requires re-seasoning. For a quick
fix, add some cooking oil to your spatula and turn foods.
• Fatty meats may be cooked indirectly on lower heat settings.
• Always use a meat thermometer to check doneness. Undercooked foods can retain bacteria, especially if thawed or exposed to warm
conditions prior to cooking.
• Apply salt only after cooking to prevent drying out the meat.
• Baste meat with barbecue sauce or other sugar-based sauces only during the last few minutes of cooking to prevent burning.
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TIPS AND BEST PRACTICES
GRILLING TIPS
USING YOUR SIDE BURNER (IF APPLICABLE)
GRILLING LIKE A PRO
• Your side burner will boil, sauté, stir fry and warm with ease.
• For best results preheat your side burner for 10-15 minutes on “HIGH ( )”.
• Your side burner will take longer to preheat and cook than your indoor range. When boiling water or warming foods always ensure that you
are using a covered pot or wok.
• Ensure that your gas barbecue is positioned away from high winds or cold air as this will adversely affect your side burner preheat times and
cooking performance.
• Inspect and clean your side burner orifice periodically and confirm that it is clear of food residue, cobwebs or other insect debris that may
cause a FLASH BACK FIRE.
WARNING: YOUR SIDE BURNER LID IS FOR STORAGE ONLY AFTER THE BURNER HAS COOLED.
USING YOUR INFRARED SIDE BURNER (IF APPLICABLE)
• Always wear protective gloves when using this high intensity infrared zone side burner.
• Always keep children, pets and guests away from this side burner when in operation.
• The infrared side burner lid is for STORAGE ONLY. Only close after burner has cooled.
• This infrared side burner is temperature adjustable. Only use the “HIGH ( )” setting during preheat and for searing foods. Avoid
overcooking foods by adjusting the burner control knob to a lower setting.
WARNING: DUE TO THE INTENSE HEAT OF THE INFRARED SIDE BURNER, FOOD LEFT UNATTENDED OVER BURNER,
WILL BURN QUICKLY.
• The infrared burners of your barbecue are designed to provide a long service life. Follow these steps to prevent cracking of the ceramic
surface, which will cause the burner to malfunction.
• Do not allow hard objects to impact the infrared burner.
• Do not allow water (rain, sprinkler, hose, etc.) to come in contact with the hot infrared burner. A large temperature differential can cause
cracking of the ceramic tiles.
• Keep the lid closed when the infrared side burner is not in use.
• After cooking operate the burner on “HIGH ( )” for 5 minutes, to burn off any drippings and debris.
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• DAMAGE CAUSED BY FAILURE TO FOLLOW THESE STEPS IS NOT COVERED BY YOUR BARBECUE WARRANTY.
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GRILLING GUIDE
TEMPERATURE TIPS
GRILLING LIKE A PRO
WARNING
TO ENSURE THAT IT IS SAFE TO EAT, FOOD MUST BE COOKED TO THE
MINIMUM INTERNAL TEMPERATURES LISTED IN THE TABLE BELOW.
AAFC* SAFE MINIMUM INTERNAL TEMPERATURES
Fish 145° F (63° C)
Pork 160° F (71° C)
Egg Dishes 160° F (71° C)
Steaks and Roasts of Beef, Veal or Lamb 145° F (63° C)
Ground Beef, Veal or Lamb 160° F (71° C)
Whole Poultry (Turkey, Chicken, Duck, etc.) 165° F (74° C)
Ground or Pieces Poultry (Chicken Breast, etc.) 165° F (74° C)
* Agriculture and Agri-Food Canada
WARNING: TO ENSURE THAT IT IS SAFE TO EAT, FOOD MUST BE COOKED TO THE MINIMUM INTERNAL TEMPERATURES LISTED IN
THE TABLE ABOVE. AAFC* SAFE MINIMUM INTERNAL TEMPERATURES FISH 145° F (63° C), PORK 160° F (71° C), EGG DISHES 160° F
(71° C), STEAKS AND ROASTS OF BEEF, VEAL OR LAMB 145° F (63° C), GROUND BEEF, VEAL OR LAMB 160° F (71° C), WHOLE POULTRY
(TURKEY, CHICKEN, DUCK, ETC.) 165° F (74° C), GROUND OR PIECES POULTRY (CHICKEN BREAST, ETC.) 165° F (74° C).
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DIRECT & INDIRECT COOKING
DIRECT COOKING
GRILLING LIKE A PRO
This is the most popular cooking method and involves cooking food directly over a lit burner. Foods cooked using this method will include
steaks, burgers, chops, and vegetables (see image A).
3 BURNER MODEL 2 BURNER MODEL
A
HIGH HIGH
Burner 1 Burner 2 Burner 3 Burner 1 Burner 2
INDIRECT COOKING
This method is ideal for cooking large cuts of meat such as roasts, ribs or poultry. Food is placed on the cooking grates, offset from the heat source
and is cooked by the hot air circulating around it. The barbecue lid should always be closed when using the indirect cooking method (see image B).
3 BURNER MODEL 2 BURNER MODEL
B
OFF OFF
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MEDIUM MEDIUM
Burner 1 Burner 2 Burner 3 Burner 1 Burner 2
CONTROL SETTINGS
HI - is intended for preheating the barbecue and for searing meats. Most grilling will require the MED setting to avoid overcooking the outside
of foods and undercooking the inside.
MED - is intended for most grilling, baking and roasting, including chops, chicken and burgers.
LOW - is intended for warming, slow cooking, smoking or cooking delicate foods.
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TAKING CARE OF YOUR BARBECUE
CLEANING YOUR BARBECUE
CLEANING THE HEAT PLATES
A
1. Remove heat plates.
2. Holding your heat plate over a large garbage receptacle, use a
plastic paint scraper or a grill brush to remove debris (see image A).
IF A MORE THOROUGH CLEANING IS REQUIRED:
3. Clean away all remaining debris with mild soap and warm water.
4. Dry thoroughly.
5. Re-install.
CLEANING THE BURNER
B
Keeping burners free of blockages including spiders, insects, nests
and other debris that can block the burner ports is essential for safe
operation.
1. Use a clean grill brush to clean the outside of the burner (see image B).
2. Remove the hitch pins used to secure the burners to the burner box.
Use pliers if necessary.
3. Lift burners out slightly, exposing the burner venturi. Be careful not to
damage or disconnect the electrode connector.
4. Use a pipe cleaner or flexible Venturi Brush to clean the interior of all
burners. Shake any loose debris out of the burner.
5. Use a wire or paper clip to clean burner port holes. Do not use anything
that can damage or enlarge port holes.
6. Use a clean soft bristle brush to clean spider/ insect screens.
7. Reinstall, ensuring that the burner orifice is placed over the gas
jet correctly.
CLEANING THE COOKBOX
C
Excessive build-up inside the cookbox can lead to grease fires and
overheating.
1. Use a plastic scraper to scrape debris off the interior surfaces of the
burner box, and into the grease tray liner (see image C).
IF A MORE THOROUGH CLEANING IS REQUIRED:
2. For stubborn build-up use a grill degreaser to loosen up debris and
then repeat step 1.
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CLEANING YOUR BARBECUE
TAKING CARE OF YOU BARBECUE
CLEANING THE
GREASE COLLECTION SYSTEM
The grease collection system consists of 3 parts: Front access grease
drawer, a removable grease pan, and a replaceable liner (Replacement
liners are available for purchase at a local Vermont Castings™ Dealer
(Model # 085-2169). These components were designed to be quickly
REPLACEABLE LINER and easily removed, cleaned and replaced, on a regular basis to ensure
safe operation of your barbecue.
CAUTION: KEEP YOUR GREASE COLLECTION SYSTEM FREE
OF BUILD-UP. FAILURE TO CLEAN THESE COMPONENTS MAY
RESULT IN ELEVATED COOKING TEMPERATURES CAUSING
UNEVEN HEAT, AS WELL AS DANGEROUS GREASE FIRES.
CLEANING COOKING GRATES
1. During preheat, brush cooking grates with a grill brush to
remove debris.
IF A MORE THOROUGH CLEANING IS REQUIRED
1. Wash cooking grates with soap and water only.
2. Rinse and dry thoroughly with a towel. If cleaning on a very hot day,
allow grates to dry in the sun.
CAUTION: IF YOUR COOKING GRATES ARE PORCELAIN-COATED
CAST IRON, ALWAYS HANDLE WITH CARE TO AVOID DAMAGING
THE PORCELAIN ENAMEL FINISH.
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VC_manual_EN_Jan9.indd 24 2019-01-09 10:06 AM25
CLEANING YOUR BARBECUE
TAKING CARE OF YOUR BARBECUE
CLEANING THE INSIDE OF THE LID
Over time you may notice “paint-like” peeling on the inside of the
barbecue lid. During use grease and smoke vapours turn into carbon
deposits, which eventually begin to peel. These deposits are non
toxic but should be cleaned off to avoid flakes falling onto food.
1. Use a grill brush to brush the carbon build up from inside the lid
on a regular basis to avoid this build-up.
CLEANING THE EXTERIOR STAINLESS STEEL SURFACES
• Always use a non-abrasive, non-toxic stainless steel cleaner designed for outdoor products and barbecues.
• Always use a microfibre cloth to clean in the direction of the stainless steel grain.
• Do not use paper towels as they can scratch the stainless steel finish.
• If you notice a film or leftover residue from your cleaner, rinse thoroughly with water and dry with a microfibre cloth.
• Do not allow any spills from sauces to remain on stainless steel parts.
• Always wipe surfaces immediately following cooking.
CLEANING THE EXTERIOR PAINTED, PORCELAIN ENAMEL SURFACES
1. Clean painted and porcelain-coated surfaces with warm soapy water.
2. After wiping down all surfaces, rinse thoroughly with water.
3. Dry with a soft microfibre cloth.
DO NOT USE ANY CHEMICAL CLEANERS ON PAINTED SURFACES AS THEY COULD STRIP THE PAINT AND PERMANENTLY DAMAGE
THE SURFACE, LEAVING IT UNPROTECTED.
STORING YOUR BARBECUE
• BEFORE YOU STORE IT, REMOVE AND CLEAN ALL COMPONENTS.
• SEASON COOKING GRATES WITH VEGETABLE SHORTENING AND WRAP IN A TOWEL BEFORE STORING.
• IF STORING FOR A PROLONGED PERIOD, REMOVE THE IGNITER BATTERY TO AVOID CORROSION.
• USE A BARBECUE COVER TO HELP PROTECT YOUR BARBECUE.
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TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES SOLUTION
Smell of gas. Cylinder, hose, regulator or manifold Shut off LP tank valve immediately.
CUSTOMER SUPPORT
connections loose. Perform a leak test and safety check
(See page 10).
Burners do not ignite. The "Flow Limiting Device" feature in your regulator Reset The "Flow Limiting Device"
may have been activated. (See page 11).
Burner flames are low when Improper lighting procedure. Follow proper lighting procedure.
burner control knob is in the
"HIGH" position.
Barbecue Temperature does Poor connection between barbecue and gas source. Perform a leak test to identify
not go over 300°F (149°C), poor connection. Hand tighten
when in the "HIGH" position. connection, and perform another
For LP models - Low Propane. leak test.
For New Natural Gas models - May have an
undersized supply line.
Burners have yellow, smokey, The burner ports, burner venturi , or burner spider Remove and clean burners.
erratic flames, in conjunction guard is blocked. See Burner cleaning on page 23.
with the smell of gas.
Hot or melted control knob, or
visible flames under control
panel (See Flashback Fire).
Ignitor Not Working. Burners Ignition Battery is dead. Replace battery.
not lighting when the ignition
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button is depressed (No
spark). Lighting with a match
or lighter is successful.
Electrode Wires not connected, or loose. Push electrode wires firmly into
Electronic ignition box.
Ignition Button wires not connected, or loose. Reconnect the control panel
mounted ignition button wires.
Ignition malfunction. Follow, "Match Lighting" procedure
(page 15).
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VC_manual_EN_Jan9.indd 26 2019-01-09 10:06 AM27
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES SOLUTION
Excessive heat, Flare-ups, Excessive grease build-up on key parts. Thoroughly clean interior cooking
CUSTOMER SUPPORT
or Grease Fire. system (See page 23-25).
Cooking on “HIGH” setting, without adjusting Following preheat, always adjust
temperature control. control knobs to lower temperatures.
Excessive grease build-up in grease collection tray Thoroughly clean grease collection
and grease cup. components (See page 24).
Covering more than 70% of the cook surface with Never cover more than 75% of your
an oversized topper or cooking sheet, can trap heat cook surface.
causing overheating.
Cooking large quantities of excessively greasy Always thoroughly clean your
or fatty foods at the same time, or on an already barbecue before cooking large
dirty grill volumes of food, and trim excess fat.
Inside of lid is peeling NOTE: The interior lid is aluminum and is not Clean with stiff brush or scraper.
- like paint peeling. painted. Baked-on grease build-up has turned to
carbon deposits and is flaking off.
Decreasing heat, Out of Propane. Refill LP Tank.
"popping sound".
Burner and/or burner tubes are blocked. Remove and clean burners.
See Burner cleaning on page 23.
Humming or hissing noise Opening Propane tank valve too quickly. Always open propane tank
from Regulator, may be valve slowly.
accompanied by the smell
of gas.
The black rubber seal in the tank valve is Return tank to local dealer.
missing or damaged.
Melting gas supply hose. The barbecue’s gas supply hose and regulator Follow minimum clearance of 36"
contains a thermal element, that will shut off the (91 cm) to combustible materials. Do
flow of gas if temperatures of 240°F to 300°F not block barbecue vent holes.
(115°C-149°C), are reached, melting the supply hose,
to disconnect from the LP tank.
Poor ventilation caused by inappropriate clearance at
the sides and the rear of the barbecue.
Overheating caused by high cooking temperatures Thoroughly clean interior cooking
or grease fire. system. (See page 23-25).
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WARNING
HOT SURFACES
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WARNING: EXTERIOR SURFACES WILL BECOME VERY HOT. TO PREVENT BURNS, ALWAYS WEAR
INSULATED PROTECTIVE BARBECUE MITTS WHEN WORKING AT THE BARBECUE.
• KEEP AWAY FROM COMBUSTIBLE MATERIALS.
• KEEP CHILDREN AND PETS AWAY FROM THIS GAS-FIRED BARBECUE.
• AVOID DANGEROUS FIRES: DO NOT LEAVE YOUR BARBECUE UNATTENDED WHILE IN OPERATION.
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VC_manual_EN_Jan9.indd 28 2019-01-09 10:06 AM29
SERVICE
HOW TO CONNECT WITH US
CUSTOMER SUPPORT
BEFORE YOU CALL FOR SERVICE have the following information available:
1. Serial number: The serial number can be found on the side of the barbecue carton, the cover page of the assembly
manual, and on the rating label located on the inside of the cart door.
2. Model number: The model number is located on the cover page of the assembly manual, the bottom right
corner of the rating label and also on your cash register receipt.
3. Proof of purchase by the original owner.
IF YOUR PRODUCT IS DAMAGED
Do not return to the store for replacement of damaged or defective parts. Vermont Castings™ Customer Care will
ensure that all in-stock replacement parts arrive at your home within 3-10 business days.
Concealed Damage: If damage is unnoticed until merchandise is unpacked, resolve issue by contacting Vermont
Castings™ Customer Care immediately. Missing or damaged parts should be claimed within 30 days of purchase.
To ensure your satisfaction and for follow-up service,
register your barbecue online at www.vermontcastingsbbq.com
LOCATE YOUR BARBECUE MODEL AND SERIAL NUMBER
Fill out your barbecue details below.
MODEL:
DATE OF PURCHASE:
SERIAL NUMBER:
Call our Vermont Castings™
Customer Support
1-844-586-4660
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VC_manual_EN_Jan9.indd 29 2019-01-09 10:06 AM30
WARRANTY
WARRANTY RESPONSIBILITIES & LIMITATIONS
WE WARRANT THAT THIS BARBECUE (THE “PRODUCT”) ONLY TO YOU,
THE ORIGINAL PURCHASER:
CUSTOMER SUPPORT
VERMONT CASTINGS™ LIMITED WARRANTY*
• If this product was a gift or a promotional item, only to the person for
Top Lid including Cast Iron End Caps (Excluding Paint) 15YRS
whom it was purchased, or received it as promotional item and is not
transferable to subsequent owners. Cart Frame (Excluding Paint) 15YRS
• We warrant the product to be free from defects in material and Firebox (Excluding Paint) 10YRS
workmanship for the durations indicated below when operating in Stainless Steel Burners 10YRS
accordance with the accompanying owner’s manual. Stainless Steel Heat Plates 5YRS
• We agree to repair or replace the part that is defective in material or All Other Parts & Paint (Excluding Chipping, Scratches, Rust, Discolouration) 2YRS
workmanship subject to the limitations and exclusions.
*Subject to limitations.
OWNER’S RESPONSIBILITIES & LIMITATIONS:
• You must provide us with the original sales receipt and/or invoice for the product when making any claim under this warranty.
• Warranty only applies if you take reasonable care of the product by following all assembly instructions, local/national building and fire codes,
usage instructions, and preventative maintenance as outlined in the accompanying owner’s manual.
• If you live in a coastal area, or you have your product located near a pool, maintenance includes regular washing and rinsing of the exterior
surfaces as outlined in the owner’s manual.
• To submit a warranty claim or receive support for your product, please call the Vermont Castings™ customer care hotline (1-844-586-4660) or
visit us online (VermontCastingsBBQ.com/En/Warranty).
EXCLUSIONS:
The warranty lapses if there are damages, deteriorations, discolorations, and/or rust for which we are not responsible, caused by:
• Normal Wear & Tear: Wear & Tear, includes cosmetic and other immaterial deterioration that may come with ownership of your barbecue over
time, such as dents/scratches, chipping, discoloration caused by environment or heat, surface corrosion, rust or rust perforation, chemical
exposure in the atmosphere and other damages which result with normal use and are otherwise uncontrollable by us.
• This warranty applies only when the product is used in Canada.
• Accidental damage (not caused by a material defect), abuse, tampering or misuse, alteration, modification, misapplication, vandalism, neglect,
careless handling, damages caused by improper assembly or installation, alterations, and clearance to combustible materials.
• Failure to properly perform regular maintenance, safety checks and service, including but not limited to removal of insects from venturi tubes,
resulting in a flashback fire, damage caused by grease fires, flare-up fires or fires resulting from improper connection of hose to gas source.
• Use of improper cleaning products, such as indoor stainless steel cleaners, abrasive and chemical cleaners, porcelain oven cleaner and other
chemical cleaners which can cause damage to surfaces.
Table of Contents
• Insects (such as spiders) and rodents (such as squirrels), including but not limited to damage to burners and/or gas hoses.
• Exposure to salt air and/or chlorine sources such as swimming pools and hot tubs/spas.
• Severe weather conditions such as hail, hurricanes, earthquakes, tsunamis or surges, tornadoes or severe storms.
• Acid rain and other environmental factors.
• Use of non-genuine manufacturer parts voids this warranty, and any damages that result hereby are not covered by this warranty.
• Any damages related to improper assembly and conversion of the Product will void this warranty.
• We will not be responsible for the installation, labour or any other costs or expenses related to the re-installation of a warranted part, and such
expenses are not covered by this warranty.
• Shipping and handling charges, export duties and any labour costs are your responsibility, including all part orders that are in/out of warranty.
CONTACT US: 1-844-586-4660
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WARRANTY
DISCLAIMERS AND PROCESSING/REPLACEMENT PARTS
DISCLAIMERS:
CUSTOMER SUPPORT
There are no other express warranties except as set forth herein and any applicable implied warranties of merchantability and fitness (or those
provided for by law) are limited in duration to the period of coverage of this express written limited warranty.
• No warranties shall apply after the applicable period of this warranty.
• No other warranties given by any person, including a dealer or retailer, with respect to any product (such as any “extended warranties”),
shall bind us.
• Upon investigation, we may repair or replace (at our option) a defective part that is covered by this warranty.
• In no event under this voluntary warranty shall recovery of any kind be greater than the amount of the original purchase price of the product.
• You acknowledge the inherent risks of use of a gas fired appliance and you assume the risk and liability for loss, damage, or injury
to you and your property and/or to others and their property arising out of the misuse or abuse of the Product or failure to follow
instructions provided in the accompanying owner’s manual.
• Parts replaced under this warranty are warranted only for the remaining balance of the above mentioned warranty period.
• This warranty applies to personal/recreational outside use only and does not apply to the Product being used in commercial, communal or
multi-unit settings such as restaurants, hotels, resorts, or rental properties.
• We may from time to time change the design of our product(s). Nothing contained in this warranty shall be construed as obligating us to
incorporate such design changes into previously manufactured product(s), nor shall such changes be construed as an admission that
previous designs were defective.
• We do not authorize any person or company to assume for it any other obligation or liability in connection with the installation, use, removal,
return, or replacement of its equipment; and no such representations are binding on us.
• This limited warranty will not reimburse you for the cost of any inconvenience, food, personal injury (wherever permissible by law) or
property damage.
• We shall not be liable for incidental, consequential, special or contingent damages resulting from its breach of this written warranty or any
implied warranty.
• We shall not be responsible for any legal fees or expenses incurred by you in connection with this warranty.
WARRANTY PROCESSING/REPLACEMENT PARTS
• The original receipt and/or invoice will be required together with a serial number and a model number when making any
warranty claims.
• We reserve the right to have our representative inspect any product or part prior to honouring any warranty claim.
The manufacturer may ask you to send parts, or images for inspection.
To submit a warranty claim or receive support for your product, please call the Vermont Castings™ customer care hotline:
1-844-586-4660 or visit us online (VermontCastingsBBQ.com/En/Warranty).
www.vermontcastingsbbq.com
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