USAID/SOUTH SUDAN MONITORING AND EVALUATION SUPPORT PROJECT TASK ORDER 4
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USAID/SOUTH SUDAN MONITORING AND EVALUATION SUPPORT PROJECT TASK ORDER 4 QUARTERLY PROGRESS REPORT – FISCAL YEAR 2022 QUARTER 1 THIS PUBLICATION WAS PRODUCED FOR REVIEW BY THE UNITED STATES AGENCY FOR INTERNATIONAL DEVELOPMENT. IT WAS PREPARED BY MANAGEMENT SYSTEMS INTERNATIONAL, A TETRA TECH COMPANY.
USAID/SOUTH SUDAN MONITORING AND EVALUATION SUPPORT PROJECT TASK ORDER 4 QUARTERLY PROGRESS REPORT – FY2022 Q1 Contracted under AID-668-I-13-00001, Task Order # 72066819F00002 DISCLAIMER This report is made possible by the support of the American people through the United States Agency for International Development (USAID). The contents are the sole responsibility of the Management Systems International and do not necessarily reflect the views of USAID or the United States Government.
CONTENTS ACRONYMS ............................................................................................................................................... i EXECUTIVE SUMMARY ........................................................................................................................ 1 KEY ACCOMPLISHMENTS .............................................................................................................. 2 CHALLENGES ...................................................................................................................................... 3 RECOMMENDATIONS ...................................................................................................................... 3 INTRODUCTION .................................................................................................................................... 4 COMPONENT I: THE BASELINE HOUSEHOLD SURVEY ......................................................... 4 CONTEXT AND THEMATIC MONITORING ............................................................................. 5 DEVELOPMENT OF DATA COLLECTION TOOLS ................................................................. 5 COMPONENT III: BACKBONE COORDINATION SERVICES .................................................. 5 COMPONENT IV: MEL SERVICES ..................................................................................................... 5 STAFFING ................................................................................................................................................. 9 ANNEX 1: ACTIVITIES FOR FY2022 Q2 ........................................................................................ 10 ANNEX 2: TIMELINE FOR FY2022 Q2 ............................................................................................ 11
ACRONYMS AOR Agreement Officer Representative BUBD Best Used By Date CCN Cooperating Country National CLA Collaboration, Learning and Adapting CM Community Monitor CMAM Community-Based Management of Acute Malnutrition CMD Christian Mission for Development CMS Community Monitoring System CNV Community Nutrition Volunteer CNW Community Nutrition Worker CO Contracting Officer COP Chief of Party COR Contracting Officer Representative COVID-19 Coronavirus Disease 2019 CP Cooperating Partner CRS Catholic Relief Services DCOP Deputy Chief of Party DQA Data Quality Assessment EA Enumeration Area FEFO First Expire First Out FFE Food For Education FIFO First In First Out FY Fiscal Year GFD General Food Distribution GIS Geographic Information System i | MESP FY2022 Q1 REPORT USAID.GOV
HO Home Office IEC Information, Education, and Communication IEEES Integrated Essential Emergency Education Services IP Implementing Partner KM Knowledge Management LIFO Last In First Out LTTA Long-Term Technical Assistance M&E Monitoring and Evaluation MEL Monitoring, Evaluation and Learning MESP USAID/South Sudan Monitoring and Evaluation Support Project MSI Management Systems International MUAC Mid Upper Arm Circumference NCE No Cost Extension NRC Norwegian Refugee Council OHA Office of Humanitarian Assistance OTP Out-patient Therapeutic Program P&R Pause and Reflect PEA Political Economy Analysis PMP Performance Monitoring Plan PPE Personal Protective Equipment PRO USAID/South Sudan Program Office RUSF Ready To Use Supplementary Food SME Subject Matter Expert SOW Statement of Work STTA Short Term Technical Assistance TCN Third Country National ii | MESP FY2022 Q1 REPORT USAID.GOV
TO4 Task Order 4 TPM Third Party Monitoring TPQ Technical and Program Quality TSFP Targeted Supplementary Feeding Program UNICEF United Nations Children’s Fund UNIDOR Universal Intervention and Development Organization USAID United States Agency for International Development USN United States National WASH Water, Sanitation, and Hygiene WFP World Food Program WVI World Vision International iii | MESP FY2022 Q1 REPORT USAID.GOV
EXECUTIVE SUMMARY This quarterly performance report, of the Monitoring and Evaluation Support Project (MESP), covers the first quarter of the Fiscal Year (FY) 2022 (October – December 2021), fulfilling the contractual obligation between Management Systems International (MSI) and the United States Agency for International Development (USAID)/South Sudan. Since its inception in October 2019, MESP has provided management and administrative support as required by the Mission under three components, Performance Monitoring and Reporting; Support for Evaluations, Assessments, and Special Studies; and Strategic Communications. However, in the second quarter of FY2021, the scope of the task order was revised to shift resources toward implementation of the baseline household survey, GIS mapping support, and remote third-party monitoring of USAID/South Sudan’s activities. The requirement to shift project resources primarily to support initiating the baseline survey in six “flood-prone” counties also necessitated a major reduction in personnel, eliminating 13 staff positions within thirty days. The Mission approved modification #4 of the Task Order in July 2021, extending MESP TO4 Period of Performance through December 31, to provide the resources necessary (1) to enable MESP to conduct the baseline survey in the remaining seven target counties; (2) to support the recruitment and deployment of 26 field-based Community Monitors (CMs) and five Juba-based specialists to monitor Office of Humanitarian Assistance (OHA) activities; (3) to initiate backbone coordination services in the Mission’s target counties to promote the geographic-focused convergence of Implementing Partner (IP) services; and (4) to restore the array of monitoring, evaluation and learning (MEL) services — including Data Quality Assessments (DQAs), Political Economy Analyses, Pause and Reflect (P&R) exercises, special studies, evaluations, and PMP-related support. In the July contract modification, the provision of MEL services was restored and became Component 4; originally such services had been provided under Component 1. MESP completed data collection and analysis for Phase One in September 2021 after interviewing 3,563 households, which represents 94 percent of the sample target. During the period under review, MESP conducted household listing and data collection for Phase 2, covering the seven remaining counties. In total, 4,309 households were interviewed during this period, representing 98 percent of the sample target. Combined, there were 7,872 households surveyed across the 13 target counties. To expedite delivery of the final report, MSI STTA data analysts travelled to Juba in early December to support data analysis and preparations for the debrief and the final report. MESP delivered the final debrief to the Mission on December 14 and submitted the final report on January 3, 2022. On November 29, MESP held a P&R workshop with OHA and PRO to review CMS performance, identify bottlenecks, and generate recommendations to improve performance. Members recommended a cultural shift toward the Data Utilization Tool among A/CORs, recruitment of two additional specialists to cater for health and protection sectors, deployment of data transmission devices, noting the CMS in all solicitations, and a follow-up P&R in six months. Meanwhile, MESP Community Monitors (CMs) continued to monitor the contextual factors affecting implementation of BHA activities in the field by collecting data on security, floods, and food commodity prices. The CMs also collected data on service availability in OHA locations using the thematic monitoring tools. 1 | MESP FY2022 Q1 REPORT USAID.GOV
After completing scoping consultations, MESP convened a workshop with USAID and the 13 IPs on November 9-10 to discuss and agree on a coordination charter - an agreement governing coordination between IPs. The charter promulgates that through strategic coordination, USAID IPs can achieve greater impact than any one partner can achieve alone. The charter is also a behavioral contract and represents a commitment to pursue thoughtful coordination in service of beneficiaries and to contribute to a more self-reliant South Sudan. On November 4, MESP conducted a virtual After-Action Review (AAR) for the FY2021 DQA with staff from PRO, Office Directors and A/CORs from the Technical Offices. Discussions focused on key findings from the FY2021 DQA, what went well, and recommendations to improve future DQA processes. In retrospect, members commended the A/COR refresher and IP orientation training, the cooperation of IPs in scheduling DQA consultations, and the timely sharing of requested documentation by IPs. However, members agreed to ensure DQA plans are prepared well in advance, to improve communication with IPs when scheduling consultations; to encourage participation of A/CORs in the consultations; to prioritize indicators reported across IPs; and to provide MEL training to IPs. MESP continued work on the development of a TPM data visualization tool for USAID/South Sudan. The tool is a technological advance toward enhancing the Mission’s capability to monitor and verify activities implemented by its IPs. The tool seeks to reduce lags in reporting by providing the Mission with access to site visit reports as soon as they are uploaded into the Knowledge Management (KM) portal, thus expediting decision-making on TPM findings. MESP monitored 12 nutrition sites, two schools, and three warehouses, in four counties of Ayod, Tonj North, Leer, and Mayendit. Floods continued to devastate livelihoods and aggravate the humanitarian crisis across the four counties. Nevertheless, WFP and UNICEF continue to provide life-saving humanitarian support through nutrition and food assistance interventions. Throughout the reporting period, MESP held joint weekly progress review meetings with Policy Link to enhance coordination and information sharing between the two platforms. MESP Backbone Coordination staff attended two sense-making workshops in Jur River County from November 29 to December 7, with a purpose to continue building momentum toward effective collaboration between the citizens of Jur River and USAID IPs by preparing communities for joint integrated planning. KEY ACCOMPLISHMENTS • MESP completed household listing and data collection for Phase 2 covering seven counties. In total, 4,309 households were interviewed representing 98 percent of the sample target. • MESP conducted a P&R workshop with OHA and PRO to review performance of the Community Monitoring System (CMS), identify bottlenecks, and generate recommendations to improve performance. • MESP convened a workshop with USAID and IPs on November 9-10 to discuss IP coordination approaches and develop a draft coordination charter. • MESP conducted a virtual After-Action Review (AAR) of the FY21 DQA with staff from PRO, Office Directors and A/CORs from the Technical Offices. 2 | MESP FY2022 Q1 REPORT USAID.GOV
• MESP conducted a Data Utilization Tool training workshop for OHA and PRO staff • MESP held joint weekly progress review meetings with Policy Link to enhance coordination and information sharing between the two platforms. CHALLENGES • There has been low demand for MEL services including TPM, evaluations and special studies since MESP modification in July 2021. • Limitations in internet and mobile connectivity posed challenges for coordination, security, and syncing of data for the household survey. • Poor road conditions and security threats requiring adaptations to the data collection schedule. • Identification of EA boundaries and prevalence of deserted EAs for Baseline Survey data collection proved to be a challenge in some areas. RECOMMENDATIONS • MESP and the Mission should continue employing the flexibility required to quickly arrive at solutions, considering the current flooding challenges, COVID-19 situation, and conflict circumstances of South Sudan. 3 | MESP FY2022 Q1 REPORT USAID.GOV
INTRODUCTION Since October 1, 2019, MESP Task Order (TO) 4 has provided USAID/South Sudan with technical, analytic, advisory, training, Monitoring and Evaluation (M&E), logistics, special projects and other related services in support of the Mission’s Collaborating, Learning and Adapting (CLA) agenda. Implemented by Management Systems International (MSI), MESP has delivered technical assistance in performance monitoring and reporting, evaluations, assessments, special studies and strategic communications to assist the Mission to monitor, evaluate, manage and relay information about its activities and results in South Sudan for improved service delivery and results. As a demand-driven activity, MESP requires flexibility, rapid response, adaptive management and strong M&E technical expertise. MSI’s approach is predicated on providing a range of technical and MEL support options that can be tailored and adapted to meet the Mission’s needs. MESP requires close collaboration with the USAID’s Contracting Officer’s Representative (COR) to identify priorities, address emergent needs and ensure that outputs are responsive to USAID’s requirements within the TO4 Statement Of Work (SOW), annual work plans, and budget parameters. COMPONENT I: THE BASELINE HOUSEHOLD SURVEY The purpose of this technical component is to obtain reliable and valid representative baseline indicator data through a household survey of 13 target counties, namely Akobo, Baliet, Budi, Duk, Jur River, Kapoeta North, Leer, Manyendit, Panyijiar, Pibor, Ulang, Uror and Wau. The Mission and MESP designed the baseline household survey to be implemented in two phases; Phase One in six selected “flood- prone” counties (Akobo, Budi, Duk, Leer, Pibor and Uror); and, Phase Two in the seven remaining counties (Baliet, Jur River, Kapoeta North, Manyendit, Panyijiar, Ulang and Wau). MESP completed data collection and analysis for Phase One in September 2021 after interviewing 3,563 households, which represents 94 percent of the sample target. During the period under review, MESP conducted household listing and data collection for Phase 2, covering the seven additional counties. In total, 4,309 households were interviewed representing 98 percent of the sample target. Combined, there were 7,872 households across 13 counties included in the baseline survey. To expedite delivery of the final report, MSI STTA data analysts travelled to Juba in December to support data analysis and preparations for a debrief and a final report. MESP delivered the final debrief to the Mission on December 14 and submitted a final report on December 31. Any reactions from the Mission on the survey findings will be addressed through the new MEL mechanism. COMPONENT II: OHA COMMUNITY MONITORING COMMUNITY MONITORING SYSTEM (CMS) PAUSE AND REFLECT On November 29, MESP held a P&R workshop with OHA and PRO to review CMS performance, identify bottlenecks, and generate recommendations for improved performance. Discussions focused on the humanitarian landscape, current tools and outputs, trade offs and limitations, and opportunities for improvement. Members observed that CMS is performing well because CMs are local residents with the capability to access hard-to-reach areas, and because data collection tools are user-friendly. However, the lack of CMS awareness among some Cooperating Partners (CPs), the vastness of some counties, poor telephone network, and familiarity bias, could derail this ambitious initiative. Members 4 | MESP FY2022 Q1 REPORT USAID.GOV
recommended a cultural shift toward the Data Utilization Tool among OHA, A/CORs, recruitment of two additional specialists to cater for the health and protection sectors, deployment of data transmission devices to improve internet accessibility, noting the CMS in all solicitations, and a follow-up P&R in six months. CONTEXT AND THEMATIC MONITORIN MESP Community Monitors (CMs) continued to monitor contextual factors affecting implementation of OHA activities in the field by collecting data on security, floods, and food commodity prices. The CMs also collected data on service availability in BHA locations using the thematic monitoring tools. These data were collected using Tablets and the analyses were displayed in the Data Visualization Tool. DEVELOPMENT OF DATA COLLECTION TOOLS On October 14, OHA revised their list of sectors from 13 to seven; and on November 1, MESP submitted the seven draft sector monitoring tools of Agriculture, Economic Recovery and Market Systems, Food Assistance, Health, Nutrition, Protection, and Water, Sanitation, and Hygiene (WASH). The STTA Tools Development Experts drafted data analysis plans for each of the seven sectors. Work on the finalization of the tools, including the pretest with IPs, will roll over into the MESP No Cost Extension (NCE) next quarter (Annex 2). COMPONENT III: BACKBONE COORDINATION SERVICES After completing scoping Juba-level consultations with USAID IPs, MESP convened an IP Coordination workshop with USAID and the selected IPs on November 9-10 to discuss possible coordination mechanisms and develop a draft Coordination Charter - an agreement governing coordination between IPs – a draft work plan to support coordination. The charter promulgates that through strategic coordination, USAID IPs can achieve greater impact than any one partner can achieve alone. The charter also represents a behavioral contract - a commitment to pursue thoughtful coordination in service of beneficiaries to contribute to a more self-reliant South Sudan. On December 8, MESP shared the draft charter with the IPs to invite their feedback/inputs and support institutionalizing it within their programming. MESP also delivered two presentations on backbone coordination services to the Mission’s Resilience Advisory Group (RAG). COMPONENT IV: MEL SERVICES BASELINES, INDICATORS AND TARGETS DATA QUALITY ASSESSMENTS (DQAS) On November 4, MESP conducted a virtual After-Action Review (AAR) for the FY2021 DQA with staff from PRO, Office Directors, and A/CORs from the Technical Offices. Discussions focused on key findings from the FY21 DQA, what went well, and recommendations for future DQA processes. In retrospect, members commended the A/COR refresher training and IP orientation training, the cooperation of IPs in scheduling DQA consultations, and the timely sharing of requested documentation by IPs. However, members agreed to ensure DQA plans are prepared well in advance, to improve communication with IPs when scheduling consultations, to encourage participation of A/CORs in the consultations, to prioritize indicators reported across IPs, and to provide MEL training to IPs. MESP 5 | MESP FY2022 Q1 REPORT USAID.GOV
submitted the final consolidated DQA report and individual IP reports on December 2 after addressing USAID comments received on November 15. REVIEW OF DATA COLLECTION AND REPORTING INSTRUMENTS IEEES RADIO VERIFICATION TOOL MESP continues to await ED’s guidance on the radio verification and utilization tool submitted on March 22. The tool was designed for in-person interviews with learners, teachers, and parents, assuming the field monitors resumed field travel in February 2021 if schools reopened. It was expected that these tools would be utilized in a verification assessment/Final Performance Evaluation of the IEEES activity. TPM DATA VISUALIZATION TOOL MESP continued work on the development of a TPM data visualization tool for USAID/South Sudan. The tool is a technological advance toward enhancing the Mission’s capability to monitor and verify activities implemented by its IPs. The tool will reduce lags in reporting by providing the Mission with access to site visit reports as soon as they are uploaded into the Knowledge Management (KM) portal, thus expediting decision-making on the TPM findings. Work on the development of the tool will continue in FY2022 under the new MELS contract. COLLECTING AND ANALYZING DATA THIRD-PARTY MONITORING & VERIFICATION MESP carried out TPM of 40 activity sites over the reporting period. These are presented in Table 1 below: Table 1: TPM Visits Conducted Activity Number of sites Community Outreach 12 Food for Education 2 General Food Distribution 1 Out-patient Therapeutic Program 10 Targeted Supplementary Feeding Program 11 Warehouse Management 4 Total 40 In-person data collection was conducted in 40 BHA-supported interventions for OTP, TSFP, warehouse management, community outreach, and food assistance in four counties of Ayod, Tonj North, Leer, and Mayendit during this reporting period. Debrief notes were shared with OHA while debrief presentations were delayed due to the CMS P&R that took place on November 29, and other obligations by the IPs. Debrief presentations were delivered on December 13 and 16. 6 | MESP FY2022 Q1 REPORT USAID.GOV
MESP monitored 12 nutrition sites, two schools, and three warehouses in four counties of Ayod, Tonj North, Leer, and Mayendit (Table 2). Floods continued to devastate livelihoods and aggravate the humanitarian crisis across the four counties. WFP and UNICEF continue to provide life-saving humanitarian support through nutrition and food assistance interventions. Table 2: TPM Visits Conducted COUNTY TECHNICAL IMPLEMENTING PARTNER(S) DATES OFFICE/BUREAU Ayod BHA CMD Nov 1 – 5 Tonj North BHA WVI Oct 21 – Nov 1 Leer BHA MEDAIR, UNIDOR, NRC Oct 22 – Nov 5 Mayendit BHA UNIDOR Oct 25 – 27 OTP and TSFP services are being provided in all the nutrition sites monitored. MUAC and edema are the commonly used screening criteria, and cases are screened and admitted daily. Essential anthropometric equipment was available in all the sites, although some data collection and reporting instruments were missing. Meanwhile, nutrition staff received training in CMAM guidelines this year. Therapeutic foods were available in most of the nutrition sites visited, although Mogok nutrition site in Ayod county reported receiving 21 cartons of expired RUSF in March 2021. Health and nutrition education is provided and IEC materials, drinking water, hand washing stations, and PPEs are available. Meanwhile, Mogot and Panyang nutrition sites in Ayod county, and Payak and Leer town nutrition sites in Leer have no pit latrines. All the nutrition sites monitored have CNVs and CNWs working 2 – 3 days a week for a monthly incentive of USD36. However, MEDAIR CNWs in Leer get USD21 per week. In Tonj North, 1,509 beneficiaries received food rations of sorghum, lentils, vegetable oil, and plumpy doz for households with children below the age of 5 years through GFD. There were neither drinking water nor pit latrines at the distribution site, although sheds were available to shelter breastfeeding mothers. Food monitors, crowd controllers, and a complaints desk were present during the distribution. Two schools with 956 learners were monitored for Food For Education (FFE) in Tonj North. Food was prepared in big saucepans in clean and well-ventilated areas. Learners confirmed eating food regularly in the five days prior to the TPM visit. Both schools have boreholes but the pit latrine at Ayakakat is full and not in use. Three warehouses were monitored in the four counties. All the warehouses are guarded 24/7 by Insight Security Services and commodities are stacked on plastic pallets. FIFO, FEFO, LIFO and BUBD principles are all adhered to when dispatching commodities. Records, including waybills are available, although weighing scales and fire extinguishers were not available in Rubkuay. All the warehouses were inspected by WFP. 7 | MESP FY2022 Q1 REPORT USAID.GOV
There are tollfree lines in Tonj North although they are rarely used by beneficiaries. All the sites collect feedback through verbal discussions between the CNVs and the beneficiaries. The sites are co-branded with USAID logos, except the two schools in Tonj North. COLLABORATING, LEARNING, AND ADAPTING Throughout the reporting period, MESP held joint weekly progress review meetings with Policy Link to enhance coordination and information sharing between the two platforms. MESP Backbone Coordination staff attended two sense-making workshops in Jur River County from November 29 to December 7, with a purpose to continue building momentum towards effective collaboration between the citizens of Jur River and USAID IPs, by preparing communities for joint integrated planning. The objectives of the Payam-level sense-making workshops were to kick-off a bottom-up approach to evidence-informed resilience priority-setting and decision-making, with a review of the community resilience mapping findings; to engage citizens in dialogue for voicing aspirations and document the articulated resilience priorities, needs, and actions; and to select Payam representatives for the county- wide workshop in January 2022. EVALUATIONS, ASSESSMENTS AND SPECIAL STUDIES PERFORMANCE EVALUATIONS AND PAUSE & REFLECT WORKSHOPS The Mission did not request any performance evaluations during the reporting period, hence such pause and reflect workshops were not conducted. APPLIED POLITICAL ECONOMY ANALYSIS (PEA) The Mission did not request for the PEA during the reporting period. STRATEGIC COMMUNICATIONS PRODUCE CUSTOMIZED INFORMATION PRODUCTS At the request of the Mission, MESP organized a two-day IP Coordination Workshop that brought together 53 participants, of whom nine were females. MESP brought in STTA support from MSI Home Office to facilitate the workshop alongside MESP’s field-based facilitators. One (1) Implementing Partner Coordination Workshop Banner was designed, printed, and displayed next to the entrance of the workshop hall, and at least 53 workshop information packages were printed and disseminated to the participants. Additionally, MESP contributed two articles to the USAID biweekly newsletter. PROVIDE LOGISTICAL SUPPORT In support of the IP coordination workshop, MESP expensed the air flights and lodging of three CRS staff from Budi County. MESP also provided stationery and PPEs for all participants. 8 | MESP FY2022 Q1 REPORT USAID.GOV
STAFFING By the end of the reporting period, MESP staffing structure had 29 staff including 10 LTTAs and 19 STTAs (Annex 1). MESP also had 149 service providers including 147 enumerators, one Safety and Security Advisor subcontractor, and one IT subcontractor. KEY PERSONNEL MESP had four key personnel, i.e. one USN COP, one TCN Senior M&E Advisor, one CCN DCOP, and one CCN Director of Finance & Administration, with Home Office support team comprising one Technical Director, one Senior Project Manager, and one Project Manager. OTHER STAFF Under Component 1, MESP had 21 CCN STTA county supervisors, 147 enumerators, and three HO support staff. Component 2 had five CCN STTA Subject Matter Specialists (SMS) and 26 CMs assisted by five HO support staff; Component 3 had two CCN STTAs and one HO support staff, and Component 4 had four CCN LTTAs, seven CCN STTAs, and one TCN STTA. Operations had five LTTAs, two STTAs, and two service providers supported by one HO staff. 9 | MESP FY2022 Q1 REPORT USAID.GOV
ANNEX 1: ACTIVITIES FOR FY2022 Q2 COMPONENT ACTIVITY Submit revised work plan Finalize development of sector monitoring tools Prepare and submit data analysis plans Component II: Conduct a tools validation workshop with IPs OHA Revise and pilot-test the tools Community Monitoring Conduct training workshop for CMs Elaboration and refinement of the data utilization tool Conduct context monitoring Submit weekly updates to OHA and PRO 10 | MESP FY2022 Q1 REPORT USAID.GOV
ANNEX 2: TIMELINE FOR FY2022 Q2 TIMELINE COMPONENT ACTIVITY J F M Submit revised work plan Finalize development of sector monitoring tools Recruit and train Health and Protection Specialists Prepare and submit data analysis plans Component II: OHA Conduct a tools validation workshop with IPs Community Monitoring Revise and pilot-test the tools Conduct training workshop for CMs Elaboration and refinement of the data utilization tool Conduct context monitoring Submit weekly updates to BHA 11 | MESP FY2022 Q1 REPORT USAID.GOV
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