Upcycling - An analysis of opinions within the fashion industry - Axel Lehtinen - Degree thesis - Theseus
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Upcycling – An analysis of opinions within the fashion industry Axel Lehtinen Degree thesis International Business 2021
DEGREE THESIS Arcada Degree Program: International Business Identification number: 7677 Author: Axel Lehtinen Title: Upcycling – An analysis of opinions within the fashion industry Supervisor (Arcada): Linn Hongell Commissioned by: Abstract: Upcycling refers to the practice of creating a product made from of products, components or materials which have reached the end of their lifespan, whose quality and/or value is higher than the original element. The process allows for increased longevity of the product, thus reducing the overall need for newly produced raw materials and products, as well as a reduction in overall resource and energy consumption. By utilizing upcycling on a larger scale, industries could greatly limit environmental harm through the reduction of emissions from production and shipping of new products and materials. Given these theoretical benefits, upcycling has received more recognition as a sustainable alternative to traditional production in recent years. The purpose of this thesis was to gain an insight into the thoughts and opinions held within the fashion industry in regard to the topic of upcycling. The primary data used to achieve this goal was collected by conducting semi-structured interviews with professionals at companies with differing levels of upcycling adoption. A qualitative approach was chosen so as to gain a deeper understanding of each participants’ thought on the matter. In this thesis, the different ways upcycling is utilized by companies will be discussed, as well as other initiatives taken by companies to mitigate environmental pollution. The results show that while production waste-based upcycling is a viable option for reducing general waste, large-scale end-of-life based upcycling is not yet viable. Keywords: Upcycling, circular economy, sustainability, recycling Number of pages: 33 (+appendices) Language: English Date of acceptance: 2
EXAMENSARBETE Arcada Utbildningsprogram: International Business Identifikationsnummer: 7677 Författare: Axel Lehtinen Titel: Upcycling – An analysis of opinions within the fashion industry Övervakare (Arcada): Linn Hongell Uppdragsgivare: Sammandrag: Upcycling hänvisar till processen att skapa en produkt från produkter, komponenter eller material som nått slutet av deras livslängd, var slutproduktens kvalité och/eller pris är högre än det originella elementet. Denna process ger den originella produkten en förlängd livstid, vilket minskar behovet för nyproducerade råmaterial och produkter, likväl som en reduktion av allmän resurs, -och energikonsumtion. Genom att använda sig av upcycling på en större skala kan industrier potentiellt minimera miljöförorening genom förminskningen av utsläpp från produktionen och frakten av nya produkter och material. Med tanke på dessa teoretiska nyttor har upcycling sett ökat intresse som ett ekologiskt alternativ till traditionell nyproduktion. Målet med denna avhandling var att få en insikt till modeindustrins tankar och åsikter kring upcycling. Basinformationen som användes för att nå slutsatserna i denna avhandling samlades in under semi strukturerade intervjuer med professionella individer vid modeföretag på olika nivåer av ibruktagande av upcycling processer. En kvalitativ empiri valdes för att kunna få en djupare inblick i de individuella respondenternas tankar kring konceptet. I denna avhandling diskuteras olika former av upcycling processer använda av modeföretag, likväl som andra ekologiska initiativ företagen använder för att minimera sin klimatpåverkan. Resultaten visar att trots att upcycling baserad kring produktions svinn är ett positivt sätt att minimera allmänt svinn, så är upcycling baserad på förfallna produkter inte ännu möjliga på en större skala. Nyckelord: Upcycling, cirkulär ekonomi, hållbarhet, recycling Sidantal: Språk: Engelska Datum för godkännande: 3
CONTENTS 1 Introduction ............................................................................................................. 5 1.1 Purpose; aim and research questions ........................................................................... 6 1.2 Limitations ...................................................................................................................... 6 1.3 Expected results ............................................................................................................. 7 1.4 Structure ......................................................................................................................... 7 1.5 Definitions ....................................................................................................................... 7 2 Theory....................................................................................................................... 9 2.1 The linear economy ........................................................................................................ 9 2.2 The circular economy ................................................................................................... 10 2.3 The 7R model for a circular economy .......................................................................... 11 2.4 The origin of upcycling ................................................................................................. 14 2.5 Upcycling in the fashion industry ................................................................................. 15 2.5.1 Collection .............................................................................................................. 15 2.5.2 Sorting .................................................................................................................. 16 2.5.3 Raising the value .................................................................................................. 16 2.6 Traditional production ................................................................................................... 18 3 Methodology .......................................................................................................... 19 3.1 Choice of method ......................................................................................................... 19 3.2 Sample selection .......................................................................................................... 20 3.3 Interview process ......................................................................................................... 21 4 Results.................................................................................................................... 21 4.1 Individual views on upcycling ....................................................................................... 22 4.2 Impact of upcycling measures...................................................................................... 23 4.3 Plans of upcycling implementation. .............................................................................. 24 4.4 Other sustainable initiatives ......................................................................................... 25 4.5 Sustainable brand image ............................................................................................. 26 5 Conclusion and closing discussion ................................................................... 27 5.1 Recommendations for further research ....................................................................... 29 References .................................................................................................................... 30 Appendices ................................................................................................................... 34 4
1 INTRODUCTION In the post-industrialized world, there is one thing that has been constant for most western economies: consumption. With global trade and mass production capabilities, the layman now has access to products which would have been inconceivable to him 50 years ago. The access to these new products, along with the rise of the global middle class, has allowed for a consumer society to take root. This constant access to any product or service has brought its own issues with it, namely in the form of a climate crisis. To take Finns as an example, by the 3rd of April 2017, we had consumed our share of global resources for that year (WWF Suomi, 2017). And were everyone to consume at the same rate as the average American, we would require 4,1 earths to meet global demand (De Chant, 2012). As is evident by these numbers, our current way of life is highly unsustainable. Given these factors, as well as researchers at IPCC suggesting we only have until 2045 before Earth’s Co2 budget is depleted, and the global average temperature increases by 2*C (Intergovernmental Panel on Climate Change, 2018), a solution is required. And while a consumer level, the adoption of ecological consumption habits is a good area to start focusing on. There are many varied ecological consumption habits that one can adopt: Buying locally produced products, recycling one’s trash, making use of public transport or other ecological means of transportation. But one habit which has gained popularity in recent years makes use of old products and raw materials, in order to create new products of higher quality and value: upcycling. By reusing old material in products and giving them new life, producers greatly reduce the amount of CO2 required to produce a product, as compared to one created directly from raw materials. This reuse of materials is a cornerstone in the concept of the circular economy, which is a theoretical framework with the aim of creating a semi-infinite 5
lifecycle for products, with only a minimal number of fresh resources required for each new iteration. While this practice may yet be in its infancy within the industrial sector, it has seen a naissance in the fashion, - and clothing industry. Here, companies such as Lindex and H&M gather up clothing items at the end of their lifespans and repurpose them into entirely new items for sale to their customers. But how does the fashion industry view upcycling? Do industry actors wish to minimize their environmental impact, and do they perceive any value in selling upcycled fashion? Furthermore, what drives companies to adopt upcycling measures into their production pipeline? The aim of this paper is to find an answer to these questions. 1.1 Purpose; aim and research questions The purpose of this study is to analyse the perception of upcycling among clothing companies at three stages of implementation in the production cycle. The aim of this study is to find out what main driving factors may spur a clothing company to adopt upcycling into their production pipeline. The main questions this research paper aims to answer are: 1. What drives companies to implement upcycling measures? 2. What kind of upcycling initiatives do they employ? 3. Do companies see upcycling as a viable step in production long-term? 1.2 Limitations In order to give this study relevance, as well as to avoid writing too broadly on the subject of upcycling, the research and theory of this paper will mainly be focusing on the fashion industry, as most existing material on the subject comes from within this sector. As this paper was the researchers’ first foray into academical research, there may be issues in the implementation of data collection or the formulation of the aim of the study. 6
Furthermore, as this research was conducted over a short time span with a limited geographical reach, these factors should also be considered. 1.3 Expected results The researcher’s hope is to obtain tangible results on fashion companies’ thoughts and perceived interest of ecology and sustainability in the form of upcycling. In achieving this outcome, this paper could be used to further research within the subject of upcycling, thus allowing for a deeper understanding of its benefits and limitations, as well as the marketability of products made using this process. 1.4 Structure This paper will be structured in accordance with international standards for research papers. As such, chapter one consists of the background, the aim of the research and the research questions. Chapter two consists of the literature review section, where the theoretical basis of this paper is established, the current circular economy landscape is laid out and common terms are further elaborated upon. In chapter three, the method, along with its justification is explained in detail. Chapter four consists of the gathered results from the interviews; with chapter five discussing these and chapter six consisting of the researcher’s own conclusions. At the end of the text, references and appendices will be listed, along with the initial survey sent out to interview participants. 1.5 Definitions Recycling The act of taking a product or material at the end of its lifespan and reusing its core materials in such a way that the end product is of a similar value or quality as the original item. For example: Melting down iron bolts in order to create new, identical ones. Upcycling 7
The act of recycling a product or material at the end of its lifespan in such a way that the end product is of a higher value or quality than the original item. For example: Using old parachutes to sew sturdy backpacks. Downcycling (part of traditional recycling process) The act of recycling a product or material at the end of its lifespan in such a way that the end product is of a lower value or quality than the original item. For example: Breaking down old plastic bottles into carpeting material or fleece fibres. Circular economy An economic system whose main aim is the elimination of waste as well as a continual (circular) use of resources. By utilizing upcycling, repairs, recycling and sharing, one creates a closed-loop system, which minimizes both the requirements of new resources and the creation of excess waste products and pollution. Linear economy (traditional economy) An economic system whose main mantra is “take, make, dispose”. A traditional product cycle would be taking raw resources or materials and using them to create new products. Then, once they have reached the end of their lifespan, they are discarded in their entirety. This creates excess material waste and pollution. Fast fashion An approach to fashion which emphasizes the quick and cheap creation of garments with ready availability to the consumer. Large companies such as H&M belong to this category. Slow Fashion The opposite of fast fashion. The small-scale production of garments, made from materials sourced locally, and produced with the fair treatment of people, ecology, and animals in mind. Local producers such as Marja Rak (prev. Noolan) are examples of this. 8
2 THEORY Upcycling as a concept within economic theory, and especially the circular economy, saw its conception in the mid 90’s. However, the concept of reusing discarded items in order to create something entirely new has been around for a lot longer than that. For example, within the early 20th century artworld, the concept of practical reuse saw its conception with artists such as the famed Pablo Picasso inventing the artform of the collage and utilizing it in some of his greatest works. Of course, the practise of reusing things has been around for a lot longer than that, as resource scarcity has required people to utilize products at the end of their lifecycle in order to produce new items since ancient times. A good example of this are the smooth, outer limestone casings of the pyramids in Giza, which have been removed and reused in building projects around Egypt through the millennia. (Gilli, B. 2009) But what of upcycling’s rise in popularity? Is the movement, started from a fleeting mention in an interview for a recycling magazine, just a fad destined for failure? Or is it a movement which may prove vital to future production given growing resource scarcity and fears of climate disaster? In order to gain a clearer picture, an analysis of the current state of affairs on the topic will be given in this paper, as well as discussions on the different theories within the production economy. 2.1 The linear economy When talking about the issues of climate change, pollution, and resource scarcity in the modern world, one would be remiss to not mention the biggest source of these issues: the model of the linear economy. The model (Figure 1), which was adopted by manufacturers and consumers at the beginning of the 18th century, begins at resource extraction and ends in the disposal of the product. The focus in this model lies entirely on capital gains whilst ignoring everything related to recycling or waste reduction. This has resulted in great societal issues such as 9
material scarcity and pollution, as well as the destruction of natural habitats and many other global problems. Basing all past production off fresh resource extraction, throwing caution to the wind when it comes to environmental impact and waste accumulation, has resulted in the need for more drastic environmental measures in modern times. One way in which these measures are taking shape, is in an entirely new way of thinking about consumption and production. 2.2 The circular economy The concept of the circular economy is one with many deep roots from various periods, and as such is not traceable to one singular conception. When it comes to its practical application however, its usage within industrial processes and economic systems has risen steadily since the late 70’s, where a handful of businesses, scholars and thought leaders strove towards wider application of the concept. (Ellen McArthur Foundation, 2017) Figure 1 A comparison between the concepts of the linear and circular economy. The central aim of the circular economy is to reduce waste and pollution by prolonging the lifespan of products and materials, thus reducing the material requirements for constantly creating things using fresh raw materials. This is achieved in a number of ways, such as planning ahead in the creation of products and creating processes by which 10
industries can effectively reuse and repurpose discarded products into new and different ones. Many entities have worked to establish frameworks for how to effectively establish a circular economy, one notable effort in this endeavour being the Finnish investment fund Sitra, who in 2016 drew up the world’s first national roadmap to a circular economy. (Järvinen, Sinervo 2020) However, simply adapting a circular mindset on an industry-wide scale is not something that can be achieved overnight. In order to achieve this, a gradual move over to industrial processes which facilitate a closed-loop system is required. These gradual changes are best achieved by following a theoretical framework, one of which, the 7R’s of the circular economy, will be discussed in the following chapter. Since its conception in the 90’s, upcycling has also become quite popular amongst the general population, in the form of DIY (Do It Yourself) projects. Here, the layperson uses old or discarded materials to create new products, such as for example furniture or clothing. (DIYVinci, 2017) Websites, such as for example Pinterest, are full of people’s ideas for creative reuse of waste products, giving them a longer life as new, useable products. Individual upcycling has not been proven to have a measurable impact however, as most evidence is anecdotal or consists of limited empirical evidence. (Kyungeun sung, 2014) 2.3 The 7R model for a circular economy When trying to define the way in which individuals and companies should approach a circular consumption cycle, it is beneficial to have a framework around which to base these new lines of thinking. This is where the R’s of sustainability come into the picture. Originating with the founding of the circular economy movement in the 70’s in the form of the 3 R’s: Reduce, Reuse, and Recycle, the list has grown and fluctuated in the decades since. According to Erica Eller (2019) who looked into the spread of the R’s since the conception of the term, found that the range had broadened into 28 different R’s, as well as an S. 11
Thus, in order to give a better model framework of a circular economy, we will be analysing van Ree’s 7R model, in order to get a better picture. This model was developed by merging the 3R model, Lansink’s Ladder, and the EMF model. (van Ree, H.J, 2016) Figure 2 The 7R model, designed by Hermen Jan van Ree, 2016. Rethink Within the economic framework, rethinking means a fundamental change in how we view consumption and ownership. Instead of blindly consuming new products without a thought of their origin, we could start consuming with an ethical mindset. Furthermore, we could turn away from individual ownership towards a sharing economy. Companies such as Uber and Airbnb already permit consumers to share their own property with others in need, whilst also turning a profit. Reduce In this context, reduce means the reduction of resource consumption. Reduction could take place at many stages of the product lifecycle, but one of the most opportune places to do this would be in production. Reducing the material requirements of new production by minimising material loss or overuse, limiting packaging materials or switching to a more sustainable alternative are some ways this could be achieved. 12
Repair Many things in today’s economy are produced with the purpose of becoming redundant within a short time span. On top of this, companies such as Apple explicitly limit the possibility of repairing their products, in order to force consumers into buying entirely new products every year. Instead of continuing on the track towards fast electronics, we should focus on making repair more easily available, thus prolonging the lifespan of products. (Droemann, M. 2021) Reuse Reuse is one of the points at which upcycling comes into the picture. Goods which have reached the end of their lifespan can be reused in new production, in order to limit the need of virgin resources whilst prolonging the lifespan of the product. Refurbish Refurbishing products is also a form of upcycling. By taking a product which has reached the end of its usage and restoring it to a useable state, one can greatly limit resource consumption. This practise is especially popular within the furniture industry, where consumers take old pieces and restore them or refurbish them into a complete state. On the industry level, companies such as Swappie take old and discarded iPhones and refurbish them for resale. Recycle According to a report on the textiles industry by the Ellen McArthur Foundation (Morlet, A et al. 2017), only 13% of material input across the industry are recycled annually. As such, there is ample room for improvements within this industry alone. Utilising recycled fibres in production can help greatly reduce pollution. Recover As certain products, such as Styrofoam, are as of yet non-recyclable, sometimes the only feasible way to reuse these items is to break them down for energy recovery. In Finland, 99% of municipal solid waste is already being recovered for either energy, - or material recycling, with 56% of all MSW being recovered as energy in 2019. (Statistics Finland 2019) 13
2.4 The origin of upcycling Upcycling as a concept was first given its name in 1994 by German engineer Reiner Pilz. Being interviewed by the monthly publication Salvo, he stated: “Recycling…I call it down-cycling. They smash bricks, they smash everything. What we need is upcycling. where old products are given more value, not less.” This comment was made in response to the European Union’s Demolition Waste Streams Directive, whereby they break down construction materials at the end of their lifespans and use them in new constructions, such as for example the road outside of Pilz’ premises. The concept was further developed by the German economist Gunter Pauli (1998) in his book Upsizing in 1998, also called Upcycling in the original print in which he further goes into details on how to achieve the goal of zero emissions production, by utilizing different industrial and societal measures, one of which being the reuse of products at the end of their lifespan in the creation of new things. The first true pioneers in industrial upcycling, however, were McDonough and Braungart, who in 2002 published their first collaborative work on the topic of waste reduction in the form of the book Cradle to Cradle. In CTC, they outline the fact that Everything is a resource for something else, and how instead of leaving things at the end of their lifespan to rot, we should instead reuse them, and as such give them a rebirth or a new cradle if you will. Following the establishment of the concept, the practice of upcycling has slowly grown in popularity over the years. And the industry which has seen the most growth in the terms of practical implementation of upcycling has been the fashion industry. As the industry itself contributes 8-10% of global CO2 emissions annually and is the 2nd biggest contributor to ocean plastic after non-durable household goods (Niinimäki, 2020), the opportunity for upcycling is there. 14
2.5 Upcycling in the fashion industry Upcycling garments is not quite as simple as gathering them up, sewing them together into new pieces and shipping them off to sell. In order for old clothing to be turned into new pieces, it first needs to go through several processes which aim to prepare the fabric for reuse. 2.5.1 Collection The collection of used textiles in Finland is currently mostly carried out by charity organizations, such as the Finnish salvation army. (Pelastus Armeja, 2021) These charities collect, clean, hand out and resell donated clothing to help those in need. In 2012, Finland produced 71,300 tonnes of textile waste, 23% of which were recycled by charity organizations. In total, 1,15 million kilogrammes of the textiles were utilized in recycling efforts while the rest of the textiles all ended up as mixed waste. (Dahlbo et al. 2015) This may all change quite soon however, as companies such as I:CO, who collect textiles and utilize them in new production of items such as clothing, footwear, home textiles etc., are becoming more common. I:CO also provide their textile collection system for fashion companies such as H&M, who in 2019 collected 29,005 tonnes of textiles globally. (H&M Group 2020) But while H&M may be one of the top textile collectors in the world, concerns have been raised regarding their utilization of recycled fabrics, as they claim to only utilize around 5,81% recycled materials in their production line in their 2020 sustainability report. But private enterprise and charity organizations may not be the only ones who help in recycling textiles in the future, as Finland has plans on beginning large-scale textile collection as soon as 2023. Such a move will require a systemic change in all actors, as well as in the Finnish infrastructure as a whole, as the operations would consist of systemic collection, -sorting, -and textile waste plants. (Laaksonen et al, 2018) 15
2.5.2 Sorting Textile sorting is quite possibly the most important part of textile recycling in all its forms. This is because different textiles have different tensile strengths and tolerances, and accidentally mixing two different materials together could lower the quality the recycled, - or upcycled product. The sorting process can be done in three different ways: manual, semi-manual and automated sorting. At this stage, the most common form of sorting is to do it manually by hand, as the technology for automated sorting still remains underdeveloped. The manual process creates further issues, as workers are required to be able to make quick and proper decisions when it comes to each individual clothing piece. However, new technologies such as near-infrared spectroscopy (NIR) are being tested as possible solutions to the automation issue and have been showing fibre recognition rates of up to 97%. This speed and accuracy of sorting could help to greatly speed up and grow the spread of the sorting and recycling process. (Zhou et al, 2019) At current time, researchers at VTT have concluded that the best way of proceeding with textile recycling is to utilize a mix of automation and manual sorting. This would entail the charity organizations separately gathering garments suitable for direct reuse, while materials best suitable for recycling are handled by the local municipalities. This would mean textiles collected by municipalities could be processed much the same way as plastics and cardboard is as of right now. (Hinkka et al, 2018) 2.5.3 Raising the value This stage of the process is what sets upcycling apart from classical recycling. Here, the manufacturers use different methods in order to bring the fabric back to a workable state, thus raising its value and useability substantially. In order to raise this value, there are generally five procedures which are employed: Immediate recycling applies cases where the garment is already in relatively good shape, and minimal work, such as e.g., a thorough washing is the only thing required before sending it off for resale. Companies such as Beyond Retro and an average flea market are good examples of this. 16
Renovation May for example be required in cases where a garment has a large area of damage, but in a place where it is non-disruptive to the garment as a whole, or if the piece is a slightly odd shape. In cases like these, companies can resew the piece to either cut out the damage or alter the shape or size of the piece to better suit today’s trends. While this trend may not be quite as usual in large scale production, companies such as Beyond Retro do offer clothing renovation with their LABEL brand, the form of adjustments to existing styles, in order to modernize them. (Beyond Retro, 2021) Reparation is usually not done on an industrial scale, as the practicality and revenue of such an endeavour is not worth the cost of labour, and as the quality of the clothing items themselves may often be quite low. A handful of sustainable companies such as Patagonia, however, have started offering a buy-back option for their customers. According to Patagonia’s VP Rick Ridgeway in an interview in Fast Company, customers can trade in their worn or damaged clothing for in-store credits, whereupon Patagonia can repair the garment and resell it under their Worn Wear brand. (Peters, A. 2017) According to Ridgeway, this model would likely not work if Patagonia did not design their clothing to last. Reconstruction entails breaking down garments to their component fabrics and utilizing these pieces in new production. This is the most common definition of upcycling companies use, as the process creates very distinct garments with a more rugged look. An example of this is Patagonia’s ReCrafted brand, which reworks unrepairable clothes by breaking them down, taking the useable scraps, and utilizing these in the production of e.g., down jackets and vests. (Engle, E. 2019) Downcycling is also what is known as traditional recycling. In this process, clothes are broken down to their base fibres or threads and are then used to produce either new clothing pieces or other fabric-based items such as carpeting. The clothing recycling company I:CO recycle 35% of the garments they collect, and utilize them in the production of e.g., padding and cleaning items. (Agro & Matteis 2018.) 17
2.6 Traditional production Within the world of traditional production, the fashion industry is one of the biggest offenders when it comes to pollution and resource waste. According to a report by the carbon trust from 2011, the fashion industry produces 330Mt of CO2, nearly 10% of annual global emissions, with consumer usage of clothing being responsible for an additional 530Mt of CO2. These numbers combined result in the fashion industry being ranked as the 3rd most polluting in the world. (Howell, B.) With the growth of fast fashion following its conception in the 90’s, the impact that the increased consumption has had on global scale has been growing exponentially. According to a chart on world fibre production by Tecon OrbiChem (Figure 3), fibres used in clothing, especially polyester, are predicted to hit a total production volume of over 130 million tonnes by 2025. This, alongside the annual global apparel fibre consumption hitting 100 million tonnes, (Figure 4) shows a worrying trend in environmental pollution and water waste. This is in part due to the production of any 1 kilogram of textile fibres require 100-150 litres of water. (Common Objectives, 2018) Figure 3 World fibre production 1980-2025 Source: Tecon OrbiChem 18
Figure 4 Global apparel fiber consumption 1992-2016 Source: World Apparel Fiber survey 2013 & World Fiber reports 2011-2017 3 METHODOLOGY In this chapter, the methods used to conduct the research are described. The choice of method, sample selection and the general research process are the main focus, as well as the materials used, data gathering, - and analysis. 3.1 Choice of method The purpose of this paper was the study of professionals, -and companies within the fashion industry in relation to upcycling: what ethical values and driving factors influence their decisions to implement or disregard upcycling in their pipeline? In order to collect data that was both relevant and varied, it was decided that a semi- structured interview with executives in different fashion companies would be most advantageous. Furthermore, in order to get a broad view of the industry as a whole, it was 19
decided that the interviews would be conducted with industry professionals from companies at different levels of implementation of upcycling in their production pipeline. These professionals were individually interviewed and were given a handful of starting questions around which the interviews were built. This option was chosen as opposed to e.g., a quantitative survey or focus group, as it offers more freedom and clarity in each individual participants’ answers. Prior to the selection of this method, a few others were considered, such as a quantitative customer survey and qualitative focus groups consisting of participants the researcher knew to be knowledgeable in fashion and sustainability. 3.2 Sample selection The participants chosen for this study all stem from a background in the fashion industry. They all currently work either as the owner of, - or the sustainability lead within their separate companies. Interview one consisted of the sustainability lead, as well as an upcycling project lead within an international fashion company, who have experimented with an upcycling project in the past. The second interview was conducted with the head of a smaller scale ethical swimsuits manufacturer, who utilize scraps from production in upcycled hair scrunchies. And finally, the third interview was conducted with the head of a local producer of ethical higher-end fashion pieces, with no prior utilization of upcycling in their production line. The thought process behind the selection was that each participant had extensive experience within the fashion industry, but not that all of them necessarily have any experience with upcycling. By choosing participants at different levels of upcycling adoption, the researcher wished to find out if views on the subject differed upon having attempted to utilize the process, as opposed to not having done so. The participants were each contacted via email or through referrals from contact persons within their companies. The interviews were all organized through Zoom, and a pdf file with the questions, as well as a confidentiality statement, was emailed to each participant prior to the date of the interview. Furthermore, this statement was read at the beginning 20
of each interview, ensuring that each participant knew how the interview was going to be processed. The researcher prepared for the interview by reading through each companies’ websites and mission statements, as well as by preparing the questions which were going to be asked. 3.3 Interview process Because of the qualitative nature of this research aimed at industry professionals, participants were selected using purposive sampling. This selection was conducted by utilising LinkedIn, as well as outreach through individual companies’ websites to reach the desired professionals. As the researcher worked under a limited timeline, the number of participants was limited in order to afford proper analysis of each response. Due to issues with NDA’s, as well as lack of time within larger fashion brands, the scope of the research was further limited. The individual responses were first transcribed utilising speech-to-text software, after which the generated text was cross-referenced with the recordings, and the transcription was further refined. Finally, findings and conclusions were reached based on this material. 4 RESULTS In this chapter, the primary data collected during the individual, semi-structured interviews will be discussed. As one or more participants have requested that their identities, as well as their companies remain anonymous, the data will be discussed without any identifying markers. Furthermore, in order to keep the data from individual interviews separated and legible, the researcher decided to sort the titles according to each main interview question, and to label each interview participants according to the interview in which they partook. E.g., Participant 1 partook in the first interview, whilst participant 2 partook in interview 2 etc. 21
The interviewed parties in interview 1 were the head of circularity and sustainability; as well as the upcycling project lead from an established producer in the fashion industry, who have previously experimented with a limited upcycling collection. Interview 2 was conducted with the founder of a swimsuits company, which focuses on the sustainability of their products, and also upcycle their waste fabrics in the production of new accessories. The final interview was conducted with a small-scale producer of higher end clothing pieces, who has been active in the industry for the last 21 years. This producer has not been intentionally utilizing upcycling in their production line, however upon review, we concluded that they, in fact, utilized upcycling by producing tote-bags from scraps left over from production. 4.1 Individual views on upcycling In order to measure how familiar each participant was to the concept of upcycling; they were asked question one: How would you define upcycling, and how do you see it used in your everyday life? Each respondent defined upcycling much in the same way: “Upcycling is the act of taking a product with little to no value, and introducing new value, compared to downcycling, where you lessen the value of the product, but still utilize the material in some way.” “in my experience, it means to give a new life to some existing object or material.” Respondents who wanted to give further context to their understanding and how they perceive the importance of upcycling went on to discuss their utilization of it. Participant 2 was of the opinion that they applied the concept quite readily in their day- to-day life, especially where clothes were concerned. They also utilized it when it came to furnishing their new apartment, as they liked the look of old furniture over the modern “foam-core” variants. Participant 3 did not observe upcycling being used in her everyday life. And while she often buys furniture and some clothing items second hand, she did not do this with upcycling in mind. 22
4.2 Impact of upcycling measures To try and establish the impact of upcycling measures for different companies, the participants were asked question 2: in what way have your upcycling measures impacted your revenue, as well as your customer loyalty and happiness? Each respondent was of the opinion that their upcycling measure had a positive effect on their customer satisfaction. The discussions surrounding this question tended to veer off into discussions of other sustainability measures, which will be accounted for in question 4. Further, participant 3 was instead asked in what way their sustainability measures had impacted them, as they had no previous or current experience. Participants in interview 1 had seen a lot of curiosity from outside of their usual customer group, this likely stemming from them being one of the earliest large-scale adopters of the process on the market. This interest came especially in the form of articles and blogs praising their initiative. They also indicated that their customers showed enthused interest for the project, however no customer surveys were conducted surrounding this temporary collection. They did notice that the most expensive, high- fashion pieces were the ones which sold out the quickest, likely due to them being produced in such a small scale (30 pieces in total). Participant 2 indicated that they received positive feedback from customers for “using recycled materials” and “making things sustainably” on a near daily basis. However, specific comments on the utilization of upcycling measures were not indicated in the interview. According to participant 2, it has been difficult to measure whether their growth in recent years has been natural, or whether it had been spurred on as a result of their sustainability measures. In regard to their customer base, they were of the opinion that their customers were quite engaged when it came to the companies’ sustainability goals, to the point where they would send them suggestions for textiles and other materials for them to utilize in their production line. In the case of participant 3, they had indicated that they did not utilize upcycling measures within their production line, nor that they had previously. However, upon further discussion, it was discovered that they in fact did upcycle their fabric scraps post- 23
production into tote bags and pouches. This was in part due to both the owner and the main producer disliking material waste. 4.3 Plans of upcycling implementation. As every participant had not indicated that they utilized upcycling measures before the interview, question 3 was asked: If you do not currently have any upcycling measures in place, are you planning on implementing any such processes in the future? Why/ why not? In part, this question was asked in order to measure the participants’ level of interest in upcycling implementation in their production, as well as to conclude what different kinds of initiatives are available for companies interested in implementation. Participants in interview 1 had conducted a test run at their factories, where they created upcycled bags from production scraps in order to create a larger production volume. Creating products on a large scale from old garments has proved challenging, and solutions for innovations at such size, especially when it comes to upcycling, have proven difficult to find. Participant 1 did however mention that they were working on other solutions for a circular business model, which they are hoping will be scalable in the future. For example, they currently offer customers the possibility of returning their used clothes for an in-point store system, after which the company washes and refurbishes them for resale in their own second-hand shop. Further implementation of upcycling measures can also prove difficult, as certain fibres are more difficult to recycle than others. As they feel they have a responsibility as a producer however, they plan to increase their re-collection efforts. Participant 2 also wishes to attempt a customer return policy in regard to their swimwear in the future, however due to the current inability to properly recycle swimwear in Finland, participant 2 views this to just be a potential “greenwashing” stunt. The main reasons given for this were the materials used and the fact that swimwear and underwear are banned from garment collection stations due to health concerns. The main culprit in the fabric which makes recycling impossible is elastane, which cannot be processed a second time. 24
Participant 3 was also very enthusiastic about the possibility of offering return policies for customers’ old clothing, which they either had stopped using due to age or deterioration. According to the participant: “garments that get discarded due to wear and tear are often just damaged in a few specific areas, while the rest of the fabric is more or less completely intact.” As the participant only creates products in pure, high-quality wool, their garments are essentially perfect for every form of recycling. A test-run had been conducted using scraps from production, where the result was a high-quality garment, however, due to the participants’ company during that time going under, this project did not proceed any further. Likewise, the hope of utilizing customer returns in order to create recycled garments is, as of this moment, quite unrealistic, given the difficulty in scaling up such an operation. 4.4 Other sustainable initiatives As upcycling is only one of many possible ways of reaching the goal of becoming fully sustainable, question 4 was asked: Do you have any other eco-friendly initiatives implemented within your manufacturing loop? By asking this, the hope was to bring to light alternatives to upcycling, which may have similar or even greater benefits in regard to sustainability. Participant 1 has a few large sustainability goals: They are aiming to utilize 100% recycled or sustainably sourced materials within 5 years, with the intention that all the garments produced by this time should be designed for longevity and/or circularity. Within the same timeframe, they are also aiming to entirely remove the release of hazardous pollutants from within their supply chain, as well as to measure the water consumption from each of their factories. And finally, they are aiming to reduce their CO2 emissions by 50% by the end of the decade, from a baseline of 23 000 tonnes annually. Participant 2 has been working diligently with keeping their environmental impact and emissions to a minimum. All of their products and packaging are made within the same 25
nation. When it comes to packaging, they primarily package their swimwear in tiny, see- through pouches made from biodegradable plant fibres. In fact, apart from some of their textiles being made from recycled bottles and similar waste, they have entirely removed plastics from their production cycle. Secondary packaging consists of either a small cardboard box or a simple, thick paper envelope. As their products don’t take up much space in general, the paper envelope was chosen in order to further save on material waste. As the textiles used in their products is concerned, most are made from recycled materials, and the rest are mostly made from sustainable fibres. Participant 2 justified this by stating “especially with swimwear, there are so many good fabrics available that stem from recycled sources, and they're pretty much identical looks, -and feel wise. As such, I do not know why I would go back to using something else, because it's not financially that much different either.” Finally, they are also considering working together with a local producer -who utilizes textile waste left outside by locals in order to spin new threads - and utilizing this yarn in the production of non-swimwear accessories. Participant 3 has been working sustainably since before the concept was known in the common consensus. Having started out in the early 2000’s by utilizing high-quality wool and linen sourced from nearby countries, participant 3’s long-term goal has been to produce timeless, high-quality, long-lasting garments. The garments are also mainly produced per-request, meaning they have mitigated the need for warehouses and storage. They also indicated an interest in utilizing wood-based textile fibres developed by Metsä Group in the future, as these textiles use substantially less water and are locally produced. 4.5 Sustainable brand image In order to measure the participants’ own perceptions of their outward image, the final question was asked: Does your company wish to uphold an eco-friendly image amongst consumers? The thought behind this was to gauge the participants’ sincerity in their beliefs, and to have them reflect on whether there were any sustainability-related points they had forgot to mention. Participant 1 was of the opinion that while the customers have seen the efforts, they have put into becoming more sustainable, they may not be fully content as of this moment. 26
Participant 1 is still striving towards their sustainability goals however, and while it is not something that can be achieved overnight, they are hoping to reach them within the allotted timeframe. In regard to reaching full sustainability, participant 1 said: “I do not think anyone can ever reach that goal, but we are constantly striving towards bettering our processes, and I believe a lot of what we have achieved they (the customers) can admit”. As participant 2 has been working from a sustainable standpoint since the beginning, their customer base has formed in large part due to these commitments. They believe in showing their commitments in their actions rather than encouraging words, and always working to further improve their sustainability. By openly discussing where their materials are sourced and their garments produced, they are attempting to remain transparent towards their customers. The main contention customers have with participant 2 is that their materials and products are not being produced locally, but these contentions are few and far between. Participant 3 has seen the interest in sustainability amongst their customer base rise within the last 3 years, but before this they did not feel the need to advertise the measures they were taking. They have attempted to always remain transparent in regard to the materials used and where they are sourced however, and their customers have begun to indicate appreciation for their sustainable production since then. This trend has especially been prevalent amongst the younger generation. In participant 3’s eyes, it has been better to say less and act more, as they do not wish to come off as to be green-washing their products. 5 CONCLUSION AND CLOSING DISCUSSION The research of this paper was conducted as semi-structured interviews, where the measuring of upcycling interest amongst fashion companies was the main object. The aim of this paper was to find the main factors which drive companies in the fashion industry to adopt upcycling measures. Furthermore, this research aimed to find out what specific upcycling measures companies are likely to employ, and whether they view upcycling as a viable step in their production pipeline. All results and insights gathered from the 27
conducted interviews can be used both by companies interested in upcycling adoption and by researchers who wish to further study this field. An extra benefit of this study is that it may give consumers inspiration for upcycling their own garments, thus reducing the need for new production. This discussion is presented according to each main research question. The perception of sustainability amongst consumers has been evolving rapidly in the past 5 years. Individuals who previously might not even have considered where, -how, -or with what materials their clothing was produced, have now started demanding fair and ecological products on a substantially larger scale. Companies who may not previously have put much consideration into these practises have had to make sweeping changes to their production line and create new sustainability goals, while companies who started up with these questions in mind have been able to continue unhindered by the need for change. What drives companies to implement upcycling measures? The results from the conducted interviews showed that, for the most part, upcycling measures were adopted as a result of wishes to mitigate material waste in the production line. Both participant 2 and 3 made accessories from the textile waste created from their main production. Participant 1 was the outlier, having conducted a short upcycling campaign in order to measure interest and try out a new production style. Customer interest also drive companies to further cut down on waste, as the rise of sustainable thought in society at large, as well as pushback for companies not keeping up with the times, can be swift and show an effect on companies’ bottom line. What kind of upcycling initiatives do they employ? In general, the upcycling measures employed by the three participants came as a result of production waste, meaning each company creates either new garments or accessories from the left-over material resulting from new production. The companies all considered utilizing customer return policies in order to collect their old garments in a large enough scale to where up, -or downcycling them would be a viable option. However, each company ran into different issues in this regard. Both participants 2 and 3 had concluded that, as of this moment, buying back their own products on a large scale simply was not 28
viable due to their relatively small size and the time and resources required for such an undertaking. Participant 2 also did not wish to collect their old garments yet, as there are no viable ways to recycle or resell old swimwear due to hygiene concerns as well as the elastane used to give the textiles their stretch. And finally, participant 3 had concluded that creating end-of-life upcycled garments at a large enough scale to satisfy their customer base was as of yet unviable due to the limited number of garments they could realistically gather. Do companies see upcycling as a viable step in production long-term? Neither participant 2 nor 3, being the only ones actively employing any upcycling measures within their production, indicated no plans of removing these in the near future. As the utilization of production scraps in new products does not create any extra costs for the respective companies, and in fact earns them a bit of revenue from the sales of these products. Participant 1 only utilized upcycling for a short while in order to test the waters and concluded that while the publicity value of the campaign was quite respectable, the monetary value was trending towards the negative. 5.1 Recommendations for further research Given the nature of upcycling in its current form; that being mostly theoretical or in the testing phase, further research of both the theoretical and practical kind would be beneficial. Based upon the small sample size used in this paper, the findings are inconclusive at best, and as such, it is my opinion that further large-scale research should be conducted into opinions within the fashion industry, and whether upcycling is a viable solution to reducing pollution from textile production, or whether better alternatives exist. Further research outside of this methodology could for example be large-scale focus groups of consumers, where consumer interest in garments made from upcycled materials could be researched. A second option would be a general customer survey, looking into whether certain customer groups have a greater interest in sustainability than others. And finally, a deeper dive into the practise of upcycling production waste could be illuminating to the greater fashion industry as a whole. 29
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