Unlocking Business Value with Microsoft 365 - Insight BE
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Unlocking Business Value with Microsoft 365
Contents Why is digital transformation important?................................. 3 Microsoft 365 explained................................... 4 What are the benefits of Microsoft 365?....................... 5 Building the ideal business case for Microsoft 365.......................... 6-7 Ready to adopt Microsoft 365?........................... 8 Microsoft 365 2
Why is digital transformation important?
This year, European organisations will spend more than £200m on digital
transformation – a trend that will impact every organisation in every industry1.
The greater use of data and new technologies will make existing processes
more efficient and will enable entirely new ways of working.
European organisations
will spend more than
£200 on digital
transformation1
million
Businesses will be able to make smarter, more informed decisions while
employees will be more productive and motivated because they have the tools
they actually want to use. Cloud infrastructure facilitates effortless collaboration
and allows the workforce to access corporate data and applications from any
device in any location.
Ultimately, digitisation will increase revenues and open up new markets.
By 2022, data collected from connected devices will represent a revenue
opportunity of £8 billion for Europe’s leading 500 organisations alone2.
1. IDC Futurescape 2020: European Technology Trends for 2020 and Beyond https://uk.idc.com/trends/european-futurescape-2020 2. IDC (2020)
Microsoft 365 3Microsoft 365 explained
Microsoft 365 enables digital transformation efforts by combining three key services into a single subscription, extending innovation, intelligence, and security across
applications and hardware. It represents a significant technological upgrade, even for organisations already using Microsoft Office 365.
Office 365 Enterprise Mobility + Security
Office 365 includes office mainstays like Word, Excel, and
PowerPoint, and communication and collaboration tools in the form
of Exchange, Outlook, OneDrive, SharePoint and Teams. All of these
applications integrate, allowing for the creation of seamless
workflows.
Windows 10 Enterprise is a modern operating system, capable of running
on a wide range of devices including PCs, tablets and all-in-one devices. What
separates it from the consumer version is additional support for enterprise
applications such as virtual desktops and enhanced security.
Enterprise Mobility + Security offers tools to keep your business safe
and helps maintain control over company assets by managing
devices that can access corporate data and applications.
Microsoft 365 4What are the benefits of Microsoft 365?
The connected workforce Streamlined, intelligent business processes More powerful security
The provision of cloud-based mobile applications Automation and intelligence are two key pillars Microsoft 365 is supported by Microsoft’s multi-
for all key Office 365 services allows staff to access of digital transformation. Office 365 applications billion investments in cloud security, with patches
files anywhere at all, on the move or at home. and Windows 10 study user behaviour to installed automatically and data protected at all
The workplace is no longer restricted to a physical automate tasks and make suggestions. Intelligent times. This approach minimises the risk of a data
location, enabling a truly connected workforce. features include the Cortana personal assistant, breach caused by vulnerability or human error.
With a connected workforce, employees are powerful search capabilities, chatbot support, and Windows 10 Enterprise is a more secure platform
contactable and productive at all times and automatic translation. than previous versions of Windows. It has software-
organisations can employ the flexible working Cloud storage makes it easier for data and content based anti-virus, biometric capabilities and
policies that staff increasingly demand. to move between applications and organisations supports hardware-level protection technologies.
A connected workforce is more collaborative thanks can enable automated workflows using Microsoft Enterprise Mobility + Security guards against
to tools like Microsoft Teams – the new default Power Automate. OneDrive is also capable of outside threats using Advanced Threat Analytics
communication tool within Microsoft Office 365. analysing data it hosts, providing greater visibility (ATA) and intelligence, while administrators control
Groups within an organisation can work together and insight into assets. the flow of information within an organisation.
on files, chat via voice, video, or text, or engage in Only approved devices can access corporate data
social-media style conversations. and applications. Compliance is enhanced through
Microsoft 365 also lets staff work on the Microsoft’s own certifications and the ability to
device of their choice while Windows 10 store data in a specific data centre.
Enterprise is designed for multiple form
factors and input methods. This flexibility of
would choose flexible working
30% of employees
design ensures key applications can be used As
across a business, enhancing the value of many over a pay rise if they could
investments in new technologies. as have just one perk3
3. Smarter Working Initiative (2018)
Microsoft 365 5Building the ideal business case for Microsoft 365
Microsoft 365 can make an There are cost-efficiencies too. As Microsoft 365 is cloud-based, there is no need to
organisation more productive, procure significant amounts of physical equipment such as servers. Organisations
more efficient, and more secure. pay a subscription fee, reducing CapEx and enabling cost predictability.
Staff are free to focus on higher As maintenance is carried out automatically, the IT department are unburdened
value activities and the free flow of and can focus on driving genuine business change as opposed to keeping the
information enables collaboration lights on. Two thirds (66%) of IT professionals believe they are being set up to
and automation. fail by being responsible for both maintenance and innovation, with 38% saying
Frontline workers in they have insufficient budget6. Microsoft 365 can ease the burden on performing
Office 365 organisations these twin roles.
save 140 minutes per
week from improved
tools and access to
information, amounting
to $3.29 million over
48% of people say technology would impact
their future choice of employer5
three years, while
online meetings save 104 minutes and $6.56 million over the same time None of these advantages come at the expense of security, which is actually
periods. Streamlined business processes can save 12,500 hours per year in enhanced by the use of cloud infrastructure. Security should form the cornerstone
distribution activities . 4
of any business case as the cloud can help organisations cope with the explosion
The enablement of the connected workforce not only drives productivity, it in data collection and the changing boundaries of the workplace.
also makes staff more fulfilled as they can use the same technology for their All data stored on the Microsoft Cloud is protected by Azure Information
personal and work lives. With 48% of people saying technology would impact Protection, which classified information according to type and sensitivity. This is
their future choice of employer, adopting Microsoft 365 can aid employee used to inform Data Loss Protection (DLP) that stops the accidental or deliberate
recruitment and retention5. dispersal of sensitive information through user prompts and activity monitoring.
4. Forrester: The Total Economic Impact of The Microsoft 365 E5 Solutions (2018) 5. Insight Report: The Employee Experience (2019) 6. Insight Intelligent Technology Index (2019)
Microsoft 365 6Building the ideal business case for Microsoft 365
Separately, administrators can verify the identity of users through Azure These security measures can protect against the very real damage a data
Identity Management and control which devices can access what content using breach can have on productivity, business continuity and reputation. The loss
Microsoft’s InTune Mobile Device Management (MDM). It’s possible to set other of customer or corporate data has serious legal and financial consequences,
policies such as mandatory PIN codes and force automatic updates using the especially in the era of GDPR, where regulatory fines can amount to hundreds
same management tools. If a device is lost or stolen, it can be wiped remotely. of millions and the average cost of a breach stands at £3 million7.
Microsoft 365 also provides an ideal pathway to upgrade to Windows 10 from Digital transformation is a priority for 90% of European organisations as they
Windows 7, which no longer receives technical assistance or security updates. look to use technology to stay relevant and harness opportunities. According to
one study, ‘digital manufacturers’ experienced a 6.5% annual increase in profit
between 2014 and 2018, whereas ‘non-digital manufacturers’ saw their profits
fall by a rate of 5.8%8.
As other industries become more digitised, the need to invest becomes more
critical. Tools like Microsoft 365 can help organisations to accelerate these efforts.
The average cost of a
data breach stands at 3 million 7
7. IBM Security Intelligence (2019) https://securityintelligence.com/posts/whats-new-in-the-2019-cost-of-a-data-breach-report/ 8. IDC (2019)
Microsoft 365 7Ready to adopt Microsoft 365?
Whether you’ve already adopted Microsoft Office 365
or not, Insight can help your organisation realise the
benefits of Microsoft 365.
Our Connected Workforce Assessment service sees
Insight specialists work to identify the most efficient
and cost-effective approach for your organisation.
Once a solution and roadmap are in place, we can
assist you with migration and offer ongoing support
to optimise your deployment.
Create a connected workforce and begin your journey to Microsoft 365 with Insight.
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