University of Illinois at Urbana-Champaign College of Business
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University of Illinois at Urbana-Champaign College of Business RECRUITMENT AND SCHOLARSHIPS/FELLOWSHIPS What programs and initiatives has your school found successful in the recruitment of minority and/or female students? The University of Illinois at Urbana-Champaign College of Business recruits prospective minority and women students in a number of ways. One such way is through its MBA student diversity clubs, such as the Black MBA Association, Asian Business Society, Latin American Business Society and Women in Business. The Black MBA Association actively recruits future minority MBA students from the University of Illinois College of Business. Its spring program, which highlighted this initiative, was the panel discussion for the University of Illinois chapter of the National Black MBA Association. In addition the UIUC College of Business partners with organizations that promote women and minorities in business. It is a member of, partner with or sponsor of: Forté Foundation www.fortefoundation.org Forté Foundation is a consortium of major corporations, top business schools and influential nonprofit organizations that, in only three years, has become a powerful change agent in educating and directing talented women toward leadership roles in business. Forté’s mission is to substantially increase the number of women in business by increasing the flow of women into key educational gateways and business networks. Lead Summer Business Institute (LEAD) Every summer, 10 of the nation’s top graduate business schools host an exciting, intensive program where high school juniors from diverse backgrounds are introduced to careers in a variety of disciplines. To date, LEAD boasts almost 7,000 alumni, and 50 percent of those alumni have received or are pursuing an MBA from a top business school. National Society of Hispanic MBAs (NSHMBA) According to the website, “widely known as the ‘premier Hispanic organization,’ NSHMBA serves 32 chapters and 7,000 members in the United States and Puerto Rico. It exists to foster Hispanic leadership through graduate management education and professional development. NSHMBA works to prepare Hispanics for leadership positions throughout the United States so that they can provide the cultural awareness and sensitivity vital in the management of the nation’s diverse work force.” PhD Project According to The PhD Project website, the organization’s “mission is to increase the diversity of corporate America by increasing the diversity of business school faculty. We attract African-Americans, Hispanic-Americans and Native Americans to business PhD programs, and provide a network of peer support on their journey to becoming professors. As faculty, they serve as role models attracting and mentoring minority students while improving the preparation of all students for our diverse workplace and society.” Please describe any scholarship and/or fellowship opportunities for minority and/or female students attending your school. Name of fellowship program: The Forté Fellowship Deadline for application: With application for admission Fellowship award amount: Varies Website or other contact information: www.fortefoundation.org Each year, Forté Scholars are selected based on exemplary leadership and achievement. Scholars participate fully in the Forté Scholars programs. For more information on scholar benefits, please visit www.fortefoundation.org. Name of fellowship program: Robert Toigo Foundation Fellowship Deadline for application: April 10th Fellowship award amount: $5,000 per year of study Website or other contact information: www.toigofoundation.org This fellowship is for students entering accredited, two-year full-time MBA programs. Students in their second year of business school who were unable to apply for the fellowship prior to business school, but who want the opportunity to affiliate with Toigo prior to graduation may also apply. Applicants may also be pursuing a joint degree program directly tied to the field of finance. To be eligible, an applicant must be a U.S. citizen or a permanent resident and a minority, as defined by the U.S. Department of Labor, (i.e., African-American, Asian-American/Pacific Islander, U.S. Latino, Native American/Alaska Native and/or South Asian-American). Applicants must be planning a career in financial services after graduation including, but not limited to, investment management, investment banking, corporate finance (non-investment banking), real estate, private equity, venture capital, sales and trading, research or financial services consulting. To apply, complete the online application form and pay the application fee. 645
Vault/CGSM Guide to Business School Diversity, 2010 Edition University of Illinois at Urbana-Champaign Name of scholarship program: National Society of Hispanic MBAs Scholarship Program Deadline for application: April 30th Scholarship award amount: Varies; $5,000 to $10,000 Website or other contact information: www.nshmba.org/fa The Illinois MBA is pleased to offer merit scholarships to NSHMBA members. Candidates will be considered for full and partial scholarships for the full-time MBA program. To apply, please complete our online application: www3.business.uiuc.edu/mba_application/index.asp. PROMINENT ALUMNI/FACULTY Please provide information about prominent minority faculty members at your school. A. Rashad Abdel-Khalik, professor of accountancy In addition to his role as professor, Dr. Abdel-Khalik is director of the V.K. Zimmerman Center for International Education and Research of Accounting, a position he has held since 2001. Prior to UIUC, Dr. Abdel-Khalik taught at the University of Florida, Duke University and Columbia University. In 2004, the Athens University of Economics and Business awarded him the Medal for Contribution to Scholarship. Today, Dr. Abdel-Khalik is preparing to teach a course on accounting concepts and risk reporting with emphasis on financial derivatives. His other current teaching interests include: accounting theory, issues in financial accounting and research methods. Courses he has taught in the past focused on principles of accounting, principles of economics, microeconomics and macroeconomics, statistics, money and banking, accounting theory, management control systems, financial research in accounting, managerial research in accounting, controllership and advanced accounting analysis. Dr. Abdel-Khalik’s research focuses on accounting reporting risk, empirical research in accounting, research methodology, accounting theory and current issues in financial reporting. He has had articles published in such journals as Journal of Accounting, Auditing and Finance, European Accounting Review and Journal of Accounting and Public Policy. He has served on the editorial boards of the Journal of Accounting and Public Policy and The International Journal of Accounting. Dr. Abdel-Khalik has also been a member of numerous professional organizations, such as the Financial Economists Roundtable, The European Accounting Association, Canadian Academic Accountants Association, American Finance Association and American Economic Association. Dr. Abdel-Khalik earned his PhD in accountancy from the University of Illinois at Urbana-Champaign, his MBA and MA in economics from Indiana University and his bachelor’s degree in accountancy and economics at Cairo University. Michael J. Shaw, professor of business administration and Leonard C. and Mary Lou Hoeft Chair of Information Systems Dr. Shaw earned his MIS and PhD from Purdue University, his MS in industrial engineering from SUNY at Buffalo and his BS in industrial engineering from National Tsing Hua University. He joined the University of Illinois in 1984. Since then, he has served as assistant and associate professor of business administration from 1984 to 1996 and research faculty of the Beckman Institute from 1988 to 2005. Today, he serves as a professor of business administration, director of the center for administration systems and technology management and the Leonard C. and Mary Lou Hoeft Chair of Information Technology and Management, since 1996, 1997 and 2000, respectively. He teaches courses in electronic commerce, managing information technology, database management, information systems and artificial intelligence/expert systems. Dr. Shaw’s research focuseses on managing information technology, decision support systems and computer integrated manufacturing. He conducts research projects with Motorola, John Deere, IBM, Ford and Caterpillar. His work has been featured in such publications as Journal of Management Information Systems and EM-Electronic Markets. His book, E-Commerce and the Digital Economy, was published by M.E. Sharpe in 2006. Dr. Shaw has served as associate editor of the International Journal of Electronic Commerce, Decision Support Systems, International Journal of Intelligent Systems in Accounting, Finance and Management and Information Technology and Management, and coeditor in chief of the Journal of Information Systems and E-Business Management. He has also been a member of the boards of Information Systems Frontiers, International Journal of Flexible Manufacturing Systems and International Journal of Business Studies. Dilip Chhajed, professor of business administration and director of the technology management program Dr. Chhajed’s research interests include decision problems in operations management and operations/marketing interface including logistics, scheduling and product/process design. His work has been featured in numerous publications, including Decision Sciences, European Journal of Operational Research and Annals of Operations Research. He served as coeditor of e-Locator and was a member of the editorial review board for the International Journal of Operations and Quantitative Management. Dr. Chhajed joined the University of Illinois in 1989. He was the academic director of MSBA-IM from 1999 to 2005. Today, he teaches courses in supply chain management and operations management. He earned his PhD in management from Purdue University, his MS and MIS from the University of Texas at Dallas and his BS in chemical engineering from the Indian Institute of Technology at Bombay. 646
Vault/CGSM Guide to Business School Diversity, 2010 Edition University of Illinois at Urbana-Champaign Please provide information about prominent minority alumni from your school. Atef Ebeid, PhD 1962, former prime minister of Egypt Cirilo McSween, AB 1954, owner/operator, Cirilo’s Incorporated Sybil C. Mobley, PhD 1964, retired dean, School of Business and Industry, Florida A&M University Please provide information about prominent female faculty members at your school. Rajshree Agarwal, professor of business administration and John Georges Chair of Technology Management and Strategy Dr. Agarwal has been the John Georges Chair of Technology Management and Entrepreneurship at the University of Illinois since 2007. She joined UIUC in 2001. Prior to UIUC, she taught at the University of Central Florida and SUNY at Buffalo. Her teaching interests include business policy and strategy, innovation and technology management. Dr. Agarwal’s research focuses on the implications of entrepreneurship and innovation for industry and firm evolution. Recent projects examine knowledge transfer through employee entrepreneurship, experience-based advantages in new product markets and the influence of dynamic knowledge-based capabilities on firm performance. Her work has been published in such scholarly and professional journals as the Academy of Management Journal. Dr. Agarwal earned her PhD and MA in economics at SUNY at Buffalo, and her BA and MA in economics at Bombay University. Cele Otnes, Investors in Business Education Professor of Business Administration Dr. Otnes earned her PhD in communications from the University of Tennessee, her MA in advertising from the University of Texas at Austin and her BA in English literature from Louisiana State University. Dr. Otnes joined the University of Illinois in 2000 as an associate professor of business administration. She became a full professor in 2005, and the Investors in Business Education Professor of Business Administration in 2007. Prior to joining the UIUC College of Business, she was associate professor of marketing at Rutgers University from 1999 to 2000, and assistant and associate professor of advertising at the University of Illinois from 1996 to 1999. Today, she teaches courses in consumer behavior and promotions. Dr. Otnes’ primary area of interest is in the study of ritual-based consumer behavior (e.g., gift giving, weddings and Christmas planning), and how advertising and marketing both shape these rituals. Her research has been published in such journals as Qualitative Marketing Research and the Journal of Consumer Research. Dr. Otnes has served on the editorial boards of the Journal of Advertising and the Journal of Interactive Advertising. Sharon Shavitt, professor of business administration and Walter H. Stellner Professor of Marketing Dr. Shavitt earned her MA and PhD in social psychology and BA in psychology, all from Ohio State University. She began her career in academia as the NIMH Postdoctoral Research Fellow in the department of psychology at Indiana University. Dr. Shavitt joined the University of Illinois as an assistant professor of advertising and psychology in 1987. Since then, she has held numerous positions at UIUC, including associate professor of advertising and psychology (1993 to 2000), professor of advertising and psychology (2000 to 2001) and professor of business administration and psychology (2001 to present). She became the IBE Distinguished Professor of Marketing at the University of Illinois in 2002. Dr. Shavitt teaches courses on marketing communications and survey methodology at the college of business. She was included on the University of Illinois’ List of Excellent Teachers for the 1991-1992, 1996, 1998-1999 and 2001-2007 school years. In addition, she served as a Doctoral Consortium Faculty member of the American Marketing Association from 2003 to 2004 and again in 2008. Dr. Shavitt’s research interests include cross-cultural factors affecting consumer persuasion, self-presentation and survey responding. Her current research focuses on the impact of motivational and contextual factors on evaluative processes. Her work has been featured in numerous publications, including Journal of Marketing Research, Marketing Letters, Handbook of Consumer Psychology, Journal of Consumer Psychology and Journal of Personality and Social Psychology. She has served on the editorial boards of the Journal of Marketing Research, Journal of Consumer Psychology and Psychology and Marketing. From 2002 to 2005, she was associate editor of the Journal of Consumer Psychology. She was also vice president of the policy board of the Journal of Consumer Research in 2005. Dr. Shavitt was co-chair of the 2008 Association for Consumer Research North American Conference. She served as treasurer on the board of directors of the Association for Consumer Research from 2005 to 2006. Please provide information about prominent alumnae from your school. Ann M. Cresce, BS 1978, senior vice president and general counsel, Chicago Climate Exchange Jocelyn E. Carter-Miller, BS 1979, president, TechEd Ventures Wilma L. Vaught, BS 1952, brigadier general, retired, U.S. Air Force 647
Vault/CGSM Guide to Business School Diversity, 2010 Edition University of Illinois at Urbana-Champaign CURRICULUM AND RESEARCH Please provide information on any classes and concentrations that focus on issues related to women or minorities. Managing Diversity Globally In a global economy workplace, diversity is not a trend; it is a reality faced by corporate leaders, human resource professionals and management consultants. Within the United States, immigration, migration and gender and racial differences have been major trends shaping workplace composition. Globalization places additional pressures on managing workplace diversity effectively. In this setting, training managers and human resource professionals to manage differences and adapt to multiple national and cultural contexts is an imperative. This course provides an in-depth understanding of how managers and HR professionals can be effective in not only managing diversity in a global context, but also in leveraging global diversity as a competitive advantage. By the end of this course, students will have a holistic appreciation of the tools necessary to implement effective diversity management practices for a globally inclusive workplace. Please describe any faculty and/or student research projects that focus on diversity, multiculturalism and/or minority issues. Gregory Northcraft, professor of business administration and Harry J. Gray Professor of Executive Leadership, researches conflict management, managerial decision making, the process of collaboration and employee motivation and job design, particularly in high-technology manufacturing settings. His published work includes: Wang, L., Doucet, L. and Northcraft, G. Forthcoming. “National Culture, Emotion and Social Influence in Groups.” In B. Mannix, N. Neale, and Y Chen (Ed.), Research on Managing Groups and Teams: National Culture and Groups. Kidlington, U.K.: Elsevier Science Publishers. Professor Sharon Shavitt’s research focuses on the cross-cultural factors affecting consumer persuasion, self-presentation and survey responding. She also conducts research on the impact of motivational and contextual factors on evaluative processes. Her published articles include: Shavitt, S., Lee, A. and Johnson, T. 2008. “Cross-Cultural Consumer Psychology.” In F. Kardes, C. Haugtvedt and P Herr (Ed.), Handbook of Consumer Psychology, 1103 to 1131. Mahwah, N.J.: Erlbaum. Lalwani, A., Shavitt, S. and Johnson, T. 2006. “What is the relation between cultural orientation and socially desirable responding?” Journal of Personality and Social Psychology, 90: 165 to 178. Shavitt, S., Lalwani, A., Zhang, J. and Torelli, C. 2006. “The Horizontal/Vertical Distinction in Cross-Cultural Consumer Research.” Journal of Consumer Psychology, 16: 325 to 356. Please describe any symposiums or special lectures that focus on diversity and minority issues organized and/or sponsored by your school. Business council’s initiative on diversity In November 2007, the business council hosted the first-ever Business Diversity Conference at the Illini Union for over 100 University of Illinois students. The conference focused on the importance and the benefits of diversity in the corporate world. The event also helped students learn about diversity issues that companies are facing. Sponsoring companies offered interactive workshops that addressed issues in diversity and inclusiveness. The Business Diversity Conference reinforces the university’s and the college of business’ strategic goals in promoting diversity on campus. The conference was the brainchild of student Priya Shah after her summer internship with Ernst & Young in Chicago where she had the chance to meet personnel dedicated to promoting diversity awareness. Ms. Shah realized the great effort being put into diversity initiatives in the corporate world today. She decided that her peers should be aware of diversity issues before they enter the workplace so that they can start their careers with an open mind. This sparked Ms. Shah’s idea of bringing various companies together to demonstrate the importance of diversity. The Business Diversity Conference was very fortunate to have Anthony Anderson, Ernst & Young’s managing partner of the Midwest, as the keynote speaker. Mr. Anderson spoke about the importance of diversity in the workplace as well as the role it plays in the accounting world. Women in Business Leadership Conference The 2008 Fifth Annual Women in Business Leadership Conference, “Expand your Horizon” is designed to inspire and to motivate students and working professionals to achieve excellence by becoming leaders who stand out. As current and future business leaders, conference participants are encouraged to celebrate creativity, embrace risk and take actions that will significantly impact their workplace and their communities. The speakers provide a thought-provoking exploration of the conference theme, drawn from their personal experience whether in an entrepreneurial setting or the corporate world. The panel discussions give participants insight and the practical skills necessary to expand their horizon by managing challenges and reaching vision. Women in Business Society presents its Fifth Annual Business Leadership Conference for all seniors, graduate students and working professionals. Overcoming Beneficiary Race as an Impediment to Charitable Donations: Social Dominance Orientation, the Experience of Moral Elevation and Donation Behavior Three studies examine the relationship between social dominance orientation (SDO), the experience of moral elevation and donations to charitable organizations. Study one finds support for a hypothesized negative relationship between one dimension of social dominance orientation (group-based 648
Vault/CGSM Guide to Business School Diversity, 2010 Edition University of Illinois at Urbana-Champaign dominance) and white participants’ donations to the Black-oriented charity, the United Negro College Fund (UNCF). However, the study also showed that being presented with examples of extraordinary moral goodness elicits an experience of moral elevation that neutralizes the SDO effect. Study two provides further evidence that a state of elevation can be elicited by reading about morally exemplary acts. Study three replicates the findings of study one using a different elevation-eliciting methodology. A seminar on the studies was hosted by the college of business in March 2008. Roundtable: Women in the boardroom In May 2008, the college of business hosted an influential panel and other female executives for an engaging discussion of the triumphs and tribulations in rising to corporate board positions. What lessons of the past resonate in the current board environment, what are women experiencing on boards today and what are the opportunities going forward? Speakers included: Doris Christopher, Pampered Chef founder, Ann Cresce, senior vice president and general counsel for Chicago Climate Exchange and Jean Regan, president of Tranzact Technologies. Moderated by Randi Blume, vice president of commercial banking, Charter One Bank. Eagly presentation on gender and leadership Professor Alice Eagly of Northwestern University came to the college of business to speak about her research on gender and leadership in business in February 2008. ORGANIZATIONS AND STUDENT LIFE Please provide information about your school diversity student and alumni organizations. Asian Business Society (ABS) ABS seeks to engage a diverse cross-section of the Illinois MBA in Asian business issues, to increase opportunities to network with global business leaders involved in Asian commerce and to promote awareness among all Illinois MBA students of the cultural richness and variety of the Asian continent. Latin American Business Society (LABS) The Latin American Business Society enhances the awareness of Latin-American cultures while promoting educational, networking and social opportunities for the entire MBA community. Black MBA Association (BMBAA) BMBAA’s mission is to promote the growth and development of historically underrepresented minority students enrolled in the Illinois MBA. While providing professional and networking opportunities, BMBAA fosters an environment of excellence and empowerment through leadership, social responsibility and cultural diversity. Women in Business Society (WiB) The Women in Business Society was created to educate and empower women business leaders to help them overcome obstacles and succeed in the business world. Please provide information on any institutes and/or related programs that focus on diversity. Office of minority student affairs (OMSA) www.omsa.uiuc.edu OMSA is responsible for providing leadership in developing, implementing and coordinating student support services and activities designed to assist underrepresented students’ personal development, academic achievement and graduation. The department serves African-American, Latino and Native American business students, as well as students from all backgrounds. OMSA goals: • OMSA assists with students’ adjustment to campus by coordinating guidance and counseling support among other campus units, such as student affairs departments, colleges and the many academic departments. • OMSA assists campus units and student organizations to create environments and programs that support and bolster minority students’ success and continuation at the university. Additionally, OMSA helps academic units monitor the progress of students and makes appropriate referrals to campus units, employers and graduate and professional schools. • OMSA promotes and develops educational opportunities and enrichment activities to help facilitate the educational and personal growth of student participants through organized activities and collaborative efforts with student affairs departments and other campus units. Chancellor’s Committee on the Status of Women www.oc.uiuc.edu/csw The advent of a new millennium notwithstanding, the status of women in American society and its institutions continues to be a matter requiring considerable attention. To address these multifaceted concerns and issues, in 1971 the University of Illinois at Urbana-Champaign established the 649
Vault/CGSM Guide to Business School Diversity, 2010 Edition University of Illinois at Urbana-Champaign chancellor’s committee on the status of women. Charged with identifying campus issues affecting women and recommending needed actions directly to the chancellor, the committee has addressed such issues as health and safety concerns, undergraduate and graduate educational opportunities and goals, sexual harassment, child care and policies, climate and procedures relative to gender discrimination in employment, promotion and career advancement of women. In the fall of 1999 the committee produced a status of women faculty at UIUC report, which examines the professional climate and employment situation facing women faculty at Urbana-Champaign. The committee is engaged in a similar study for academic professionals, staff and students. CAREER OPPORTUNITIES Please describe any diversity recruiting events for employers recruiting minority and/or female students at or near your school. We are a sponsor of both the National Black MBA Association and National Society of Hispanic MBAs, and participate in their annual conferences. The college of business also participates in the Women for Hire and National Association for Women MBAs conferences. As a member school of the Forté Foundation, an organization of top business schools and corporations whose mission is to increase the number of women in business, we work actively to encourage women to attend business school and seek careers in business. Each year, Forté Scholars are selected based on exemplary leadership and achievement. Scholars participate fully in the Forté Scholars programs. For more information on scholar benefits, please visit www.fortefoundation.org. We work closely with the MBA student diversity clubs to organize career information, recruiting and networking events and programs for diverse students. In addition, the office of multicultural student affairs (OMSA) sponsors a fall multicultural career fair each year. OMSA also organizes minority business lunches, such as the KPMG minority student luncheon. STRATEGIC PLAN AND DIVERSITY LEADERSHIP Please provide your school’s diversity mission statement. Transforming Illinois: Re-Envisioning Diversity and Inclusion From the 2006-2007 Chancellor’s Diversity Initiatives Committee Report Transforming Illinois: Re-envisioning Diversity and Inclusion emerged from the collective work of the chancellor’s diversity initiatives committee. The committee proposes four thrusts to help transform Illinois into a pre-eminent leader among universities in the area of campus diversity and inclusion. I. The improve education and workplace environment thrust is intended to create an environment of respect in which all members of the campus community can thrive personally, professionally and intellectually. II. The increase representation thrust is designed to increase representation of students, faculty, academic professionals and staff from underrepresented groups in terms of recruitment, retention, graduation/promotion, decision-making committees/councils and upper administration and proportional sharing of resources, awards, endowed chairs and recognition on campus. III. The enhance scholarship thrust is intended to enhance diversity scholarship, particularly in terms of innovative, interdisciplinary research, on critical societal needs related to diversity issues. IV. The expand community and public engagement thrust is designed to promote diversity in terms of education, arts, culture, community outreach and economic development. The committee suggests three administrative officers should hold primary responsibility for identifying, benchmarking, tracking and rewarding progress toward achieving the vision: the newly hired associate vice chancellor for student affairs/director of intercultural relations, a newly proposed chief diversity officer and a reinstituted vice chancellor for public engagement. The committee also recommends that Transform Illinois be adopted as a framework for the diversity plans for all campus units. The four thrusts include 12 recommended goals and a series of corresponding initiatives. How does your school’s leadership communicate the importance of diversity to your student body, faculty and administration? The University of Illinois provides students with the tools necessary to succeed in a diverse work force and world. One of the great challenges facing colleges and universities today is to create and sustain campus environments that reflect the diversity of our nation. At Illinois, we are committed to the principle that a diverse community adds to and enhances our educational environment. 650
Vault/CGSM Guide to Business School Diversity, 2010 Edition University of Illinois at Urbana-Champaign DEMOGRAPHIC INFORMATION Please describe the demographics of your most recent entering class. Percentage of female students: 34 percent Percentage of minority students: 17 percent African-American: 5 percent Asian-American: 9 percent Hispanic or Latino American: 3 percent White (non-Hispanic): 34 percent Ethnicity not reported: 6 percent Please describe the geographic diversity of your most recent entering class. Percentage of U.S. citizens and permanent residents: 55 percent Distribution of students from different U.S. regions Northeast: 4 percent Mid-Atlantic: 1 percent South: 3 percent Midwest : 42 percent West: 4 percent Please describe the selectivity of your school for the most recent application cycle. Number of applicants: 525 Number of admits: 183 Number of matriculants: 99 Please describe the academic and employment backgrounds of your most recent entering class. Average years of pre-MBA work experience: 3.75 Percentage of students who studied different undergraduate disciplines: Economics: 10 percent Engineering: 29 percent Humanities: 9 percent Social science: 13 percent Science: 13 percent Business: 26 percent Please provide student employment information for the most recent graduating class. Average starting salary: $90,317 Average signing bonus: $14,353 Percentage of students entering different industries: Consulting: 9 percent Consumer products: 24 percent Financial services: 17 percent Manufacturing: 3 percent Petroleum/energy: 5 percent Pharmaceutical/biotechnology/health care products: 3 percent Technology: 18 percent Other: 23 percent 651
Vault/CGSM Guide to Business School Diversity, 2010 Edition University of Illinois at Urbana-Champaign Percentage of students working in different functions: Consulting: 8 percent Finance/accounting: 24 percent General management: 23 percent Human resources: 3 percent Information technology: 2 percent Marketing: 19 percent Operations: 10 percent Other: 11 percent Major recruiting companies: AT&T Deloitte Consulting Ernst & Young Ford Motor Company LG Microsoft Motorola Procter & Gamble Samsung Sears Holding Corp Trizetto The Walgreen Company Whirlpool Corporation 652
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