U-turn Homeless Ministry - 30 Aug 2018 - U-turn Homeless ...

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U-turn Homeless Ministry - 30 Aug 2018 - U-turn Homeless ...
U-turn Homeless Ministry
       30 Aug 2018
U-turn Homeless Ministry - 30 Aug 2018 - U-turn Homeless ...
Agenda

•   Survey results
•   About U-turn
•   Testimony
•   Plans for the future
•   Q&A
U-turn Homeless Ministry - 30 Aug 2018 - U-turn Homeless ...
Context: who answered the survey?
                                                  Unknown
                                                                                     Unknown
  Unknown                                           18%
                                                                                       18%
    20%
                                       Other
                                     countries…
                                     Rest of SA                         Unaware of
                             Women      2%                              U-Turn's…
                              54%                                                              Aware of U-
  Men                                                                                           Turn's…
  26%
                                                            Cape Town
                                                               75%
                                                  Unknown
                 Under 25…                                                      Unknown
      Unknown                                       18%
                          25-39                                                   19%
        18%
                           23%

                                        Other*
                                         7%
65+
14%                                   Educator                                                 Support U-
                                                               Member of                          Turn
                                        7%                      public
                                                                               DON'T              52%
                                         Business                54%
                                                                             support U-
                                           7%                                   Turn
                40-64                      Church                               29%
                 42%                          7%
U-turn Homeless Ministry - 30 Aug 2018 - U-turn Homeless ...
Impact of homelessness
                 100%
                  90%        15%               19%
  Disagree        80%
                                                                 23%              27%             28%

                  70%
                  60%
                                                                                                                     86%
                  50%
                  40%        85%               81%               77%              73%             72%
                  30%

  Agree           20%
                  10%
                                                                                                                     14%
                   0%
                        Negative impact     Decreases          Results in       Makes the     Increased drug   Little impact on a
                          on business     property values   increased crime   neighbourhood       dealing          community
                                                                                  unsafe
Answered by                  499               500               502              498             496                463

Q3. In general, what is the impact of homelessness on the community? (agree / disagree)
Read: 85% of the total sample believe homelessness has a negative effect on business
U-turn Homeless Ministry - 30 Aug 2018 - U-turn Homeless ...
Debate:
Who’s responsible for the homeless?

 • Government

 • The community (individuals, businesses, churches, NGOs)
U-turn Homeless Ministry - 30 Aug 2018 - U-turn Homeless ...
Why do people become homeless?
  70%
            61%
  60%

  50%                     48%           46%
                                                      43%
  40%
                                                                      30%
  30%
                                                                                     20%            20%
  20%
                                                                                                                  11%
  10%                                                                                                                             5%           4%
   0%
           SA's high Addiction (drugs     Poor     Broken homes   No affordable Lack vocational Mental health    Limited    Lazy / unwilling   Other
        unemployment    / alcohol)    government                    housing          skills        issues       education       to work
                                        services

Q5. In your opinion, why do people become homeless? (multiple mention, choose 3)
Answered by: 518 people
Read: 61% of the total sample believe SA’s high unemployment rate is at least partly to blame
U-turn Homeless Ministry - 30 Aug 2018 - U-turn Homeless ...
What is the best way to help homeless people?
80%
              69%
70%

60%                                 56%

50%                                                  46%
                                                                          43%
40%
                                                                                               29%
30%
                                                                                                                    22%
20%                                                                                                                              Mentions below 10%,
                                                                                                                                 give homeless ppl:
10%
                                                                                                                                 - Food,
 0%                                                                                                                              - Clothing
      Provide skills training    Provide job    Provide drug and   Provide therapy and Provide "safe spaces"   Provide shelter   - RDP houses
                                opportunities     alcohol rehab        counselling      for legal squatting
                                                                                                                                 - Other

Q6. What is the best way to help homeless people? (multiple mention, choose 3)
Answered by: 488 people
U-turn Homeless Ministry - 30 Aug 2018 - U-turn Homeless ...
U-turn’s Pathway Out of Homelessness
U-turn Homeless Ministry - 30 Aug 2018 - U-turn Homeless ...
Our Community Partners
U-turn Homeless Ministry - 30 Aug 2018 - U-turn Homeless ...
“Responsible Giving” = a ticket to support
Service Centre - Igniting Change
Drug and Alcohol Rehabilitation Support
Sheltered Work-Based Rehabilitation
Graduation into Labour Market
Video
Our 2017 results
Our 2017 results
Our 2017 results
What about 2018?
Objections – is the vouchers working?

                      Persevere, it’s working
                      0.2%      2%       4%
Objections – why does it take so long

                          18 years
                             vs
                          2 years
Objections – will it attract more to my area?
                      The stats says no, current growth is in line
                                with rest of Cape Town
Objections – why does it cost so much?

                     R1800 per month

                     R9800 per month
Objections
              Reduced price
                    +
             Reduced product
                    =
               no discount
At U-turn
Objections
             R5000 of support
             delivers R9800 of value
             R5000 =
             R2700 for beneficiary (food,
             accommodation, transport)

             R2 300 for U-turn program costs
Impacting real lives... Ricki’s testimony
How do you want us to grow?
80%

70%       67%

60%

50%                   46%           45%
                                                   41%
40%                                                             36%          35%           35%
                                                                                                      31%          29%
30%                                                                                                                            28%
                                                                                                                                          21%           19%
20%                                                                                                                                                                  15%

10%

0%
      More drop-in Training       Ablution       In-house       Lobby    "Safe spaces"    Recruit    In-house      Expand    More OTs     Provide     Citywide     Church
        service   beyond retail   facilities   drug, alcohol government     for legal    through    accredited   programme                shelter    database of services for
        centres                                    rehab      for policy   squatting      street      training    acoss SA              instead of    homeless    homeless
                                                               change                    outreach                                        referring

 Q11. What five services should U-Turn offer in the future? (prompted)
 Answered by: 468 people
 Read: 67% of the total sample say U-Turn should prioritise having more drop-in service centres.
How we want to grow: U-turn’s 10 x 100 vision

1. Create 100 rehab spaces at U-turn Cape Town (100)
  – Charity shops and laundry
  – Current capacity = 32 rehab spaces
  – Each shop that opens adds another 5-7 spaces
2. Replicate our work to other parts of the country (10)
  – Social franchising
  – Operations Manual and sign-on agreement
Voucher ambitions
Service centre & Laundry in Parow
                                                                                                                  SORTING
                                                                                                                  DISPATCH

                                                                                                                                  PARKING
                                                                                                                                  BAY 1

                                                                                                     PARKING
                                                                                                     BAY 2

                                                                                                                                            1000

                       STORAGE                                       IRONING                               LAUNDRY
                                                                     AREA                                  AREA

                                           CONCILLOR     CONCILLOR
                                           OFFICE 2      OFFICE 1

                     STAGE
                     STORE 1

                                                                                      KITCHEN     LADIES                       GENTS
                                                                                                               DISABLED
                                                                                                               WC
                                                                                                                             OFFICE
                                                                                                                             1

                                 DRYING                                 TRAINING                  STAFF                        MEETING
                                 STORAGE                                AREA                      AREA                         ROOM
                     CHURCH                CHURCH
                     STAGE                 HALL        STAFF
                                                       WC

                                                                                                                             OFFICE
                                                                                                                             2
                                                                                                     CHURCH
                                                                                                     RECEPTION

                                                                               1000                                       STAFF
                                                                                                                          WC

                                                                                      BABY
                                                                                      ROOM
                                                                                                                               RECEPTION
                     STAGE                                                                                  RECEPTION          STORE
                     STORE 2                                                                                DESK

                                                                                                KIDS
                                                                                                MINISTRY
                                                                                                             COVERED
                                                                                                             ENTRANCE
We’re building an online bed finder for
Cape Town shelters
Questions?
Get Involved
•   Take the U-turn challenge (Sponsored sleep out with colleagues or small group)
•   Let your business join Benches to Beds (Similar to KFC’s “Add hope”campaign)
•   Subscribe to U-turn vouchers & Sign up for MyVillage
•   Host a clothing donation bin
•   Man a table at a Mall (Sat morning at your favourite mall to secure sign-ups)
Thank you for supporting us
Contact details   www.homeless.org.za
                    155 2nd Avenue,
                      Kenilworth
                      Cape Town

                    U-turn Homeless Ministries

                    +27 21 674 6119

                     029-116-NPO
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