Twitter How to guide: We help your business fly higher, faster, and further - Propel KWUK
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contents account setup 3 understanding your audience 3 content ideas 4 post optimisation 6 page optimisation 6 automation tools 6 algorithm 7 2 How to guide: Twitter
account setup 1. Go to www.twitter.com 2. Click Sign Up 3. Enter your name, mobile number or email and date of birth and click next 4. Next you have the option to customise your experience, you can choose whether you want to tick these and then click next 5. Now confirm your details and click next 6. Twitter will send you a verification code to either your email or mobile, depending on which you used to set up your account 7. Enter the verification code and click next 8. Now choose a password and click next 9. Choose a profile picture - this should be your business logo 10. Add a bio - this should be a brief description about your company - you can use the same across all your platforms 11. Work your way through the next few preference settings, you can always come back to these later 12. Now go to your profile and click ‘set up profile’ - on here you can upload a banner. Keep this on-brand, use a similar one to your other platforms, but ensure the size matches the Twitter banner size 13. Now you’re set up, find people and businesses you want to follow 14. Read this document, and build a strategy understanding your audience 1. Local homeowners looking to sell 2. Out of town buyers moving into your community 3. New clients who discover your real estate Twitter page 4. Referral clients How to guide: Twitter 3
content ideas TIP #1 Tweet consistently TIP #3 Engage with trending topics • The more you post, the further your • To view trending topics, click on reach, leading to higher engagement, the ‘explore’ page, and click the which will increase your ranking by ‘trending’ tab Twitter, meaning they will boost your • Click on any trend that you deem tweet further relevant and respond to a comment adding insight or asking a question • The optimal rate of posting is 15 posts per day, this will help you engage with • Alternatively, choose a topic and create a every facet of your audience post about it, include relevant hashtags, this will increase your reach • Consider using an automation tool to do this for you, such as Agorapulse - the platform makes it easy to create and previous your post before you post it • However be sure to post content that differs slightly - Twitter penalises brands that repeat identical posts over multiple hours or days TIP #2 Choose your content wisely • Whilst many brands have received high engagement from controversial content, 86% of consumers want honesty from brands • Consider the type of content you want to produce • Add value with your content - always keep your audience in mind and create content that will be of interest to them If you cannot fit this in the 280 character limit, consider using images or infographics to share your message TIP #4 Use video • Videos are six times more likely to be retweeted on Twitter than photos, and three times more likely than GIFs • Videos that are watched to completion generally begin with a problem, with the issue being solved at the end • Consider creating a video about how you made a mistake and how you resolved it, how something went wrong, but how you solved it and so on. 4 How to guide: Twitter
TIP #5 Use photos, GIFs and polls • Using photos and GIFs with your tweets is a great way to connect with followers. Twitter has a built-in GIF keyboard. Search a keyword and choose a clip that best suits your tweet • One fun way to involve your followers is to create a poll. Craft your question and select the responses. Then click the Compose box at the top of your Home timeline. Next, click the Add Poll icon that looks like a horizontal graph. Insert your question into the main compose box. Then enter your first poll option into Choice 1 and your second option into Choice 2. You can list up to four options in your poll, and each option should be 25 characters or less. The poll stays live for 24 hours by default, but you can shorten that timeframe if you prefer TIP #6 Share media mentions • If your business is mentioned in the media or in a blog post, share the article, video, URL or image on Twitter • This will make your business appear more legitimate to anyone checking out your profile How to guide: Twitter 5
post optimisation page optimisation TIP #1 Use hashtags TIP #1 Build your follower count • Hashtags (#) are key on twitter, including • The more followers you have, the a hashtag will potentially double more people there are looking at and your engagement interacting with your content • Create a hashtag that’s unique to your • In order to build brand awareness, you business so your followers can easily should focus on building your find you and your content - this could be follower count your business name • To do this you should: • Create relevant and memorable hashtags 1. follow relevant brands, companies for other tweets such as ones related to and people a specific campaign 1. Engage with your current followers • See what hashtags others in your and retweet their content if relevant, industry are using so they’re more likely to for you • Use Twitter analytics to measure your automation tools most successful hashtags and include these in future tweets • Don’t overuse hashtags - this may look Agorapulse - easy to use, starts from £90 per and feel spammy to your audience month, this tool will help you manage all your • Focus on using 2-3 hashtags accounts across all the different social media platforms TIP #2 Choose the optimal time to post • If you don’t want to pay for a scheduling tool that will allow you to post several times a day without the hassle, aim to post at peak times depending on your audience • A general rule of thumb is as follows: • Between 8–10 AM and 6–9 PM (in correlation with commuter schedules/ these are still relevant with COVID-19) on weekdays • Around noon or between 5–6 PM on any day of the week • For B2C companies, the best days to tweet are weekends • For B2B companies, the best days to tweet are weekdays 6 How to guide: Twitter
algorithm The Twitter algorithm prioritises engagement in the form of retweetss, conversation and overall follower count How to guide: Twitter 7
e propel@kwuk.com a Dakota Weybridge, 11 De Havilland Dr, Weybridge, KT13 0YP image credits, unsplash: Brett Jordan Charles Deluvio Marten Bjork Nathan Dumlao Sara Kurfess Skyler Smith Space X
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