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APRIL 2020 The magazine of the TSA TSA Support Line pilot launches TSA events Meet your new for 2020 Support Line Advisers 2020 clinic lead meeting Stop press: Coronavirus and TSC Registered charity 1039549 (England & Wales) Registered charity SC042780 (Scotland)
CONTENTS 15-17 8-9 12-14 A N IN-D EP T H L O O K A T T H E M EET T H E S U PPOR T S ER V IC ES T EA M Say ‘Hello’ to the Support and Information team, including your NEW T S A S U P P O R T L INE new friendly Support Line Advisers, The TSA support line pilot is underway Anna and Mega, who tell us a little TS A E V E N TS F O R THE Y E AR – here, we take a deeper look at the bit about themselves and why they A run-down of all of the great TSA events we TSA’s new support service are so passionate about supporting have for you in 2020! the TSC community 03 10 24/25 EDI TO R’S F O REWO R D AN D O U TLO O K 2 0 2 0 : W E’ R E G O ING F U ND R A IS ING T H A NK Y OUS CO NTACT DETA I LS TO D U R H A M ! We celebrate some of our amazing An overview of what to expect from your A look at what we have planned for fundraisers from the end of 2019 and the Spring 2020 edition of Scan Outlook 2020, taking place this year in beginning of 2020 Durham (note: date currently postponed) 04 15-17 26 C O R P O R A T E F U ND R A IS ING A WO RD F RO M YO U R ME E T T H E S U P P O R T We thank individuals and groups CH I EF EXECUTIVE S E R V I C ES T EA M involved in corporate fundraising for Get to know the TSA’s Support and the TSA, including Equistone Partners Louise goes through the TSA’s priorities Information team including our Support Europe who have nominated us as their as we work hard for the TSC community Line Advisers, Mega and Anna, who are Charity of the Year! amidst the coronavirus outbreak dedicated to helping the TSC community 21 27 05 A WO RD F RO M YO U R CHAI R F U N D R A IS ING C H A M P IO NS IND O O R F U ND R A IS ING Spending less time outdoors shouldn’t The fantastic Derby Sax Quartet show stop you from raising money for people Sanjay discusses the importance of us how you can turn your passion into affected by TSC - here are just some of increasing the reach of the TSA and how a way to improve the lives of people the ways that you can fundraise from you can help affected by TSC! your home! 06/07 22 ME E T O U R L O ND O N Back cover INC R EA S ING O U R R EA C H LATEST TSC NEWS MAR AT H O N T EA M Get on-board with Sanjay’s push to The latest TSC updates from around Meet our incredible London Marathon 2020 increase the TSA’s reach, allowing us the UK, including the TSA joining the runners, taking to the pavement to raise to have a bigger voice in improving the Embracing Complexity Coalition funds for people affected by TSC lives of people affected by TSC 2 | APRIL 2020
Head office Fundraising The Tuberous Sclerosis Association, Mikaela Conlin-Hulme (Head of Income Generation) 1 Emma Street, London, E2 9FP Kathryn Harrison (Community Fundraising Manager) Mike Dodson (Office Manager) fundraising@tuberous-sclerosis.org 0300 222 5737 admin@tuberous-sclerosis.org Research Pooja Takhar (Head of Research) Communications and Events Bethan Vaughan (Research and Evidence Officer) Luke Langlands (Head of Communications and Engagement) research@tuberous-sclerosis.org Charlotte Strain (Events and Communications Assistant) comms@tuberous-sclerosis.org From the Editor We have a packed Scan for this issue, with the pages bursting at the seams with updates from the TSA on everything we have been busy doing in the first steps of a new decade. LUKE LANGLANDS, EDITOR You will see that much of this issue of Scan focuses on the launch Support and of our upcoming support line, which is currently undergoing its Information pilot stage. We have provided an in-depth look at the support line, including what it exactly is and how you can access it. There are also Rachael Wyartt welcome messages from our brilliant new Support Line Advisers, (Head of Support and Information) Anna and Mega! Julie Rainer (Information Officer) This issue of Scan went to print just as the worldwide coronavirus Anna Gaunt outbreak began to truly take hold of everyday life in the UK. In their (Support Line Adviser) forewords, Louise and Sanjay discuss our priorities as the virus Mega Arumugam spreads. You will also find special pop-out boxes throughout this (Support Line Adviser) issue, which give updates in reaction to coronavirus and our work for the TSC community. The TSA is currently piloting its There’s still time to get involved in our 2020 fundraising challenge, new support line. To access our which involves making a personal pledge to raise a set amount for the support and information services, TSA across 2020. If you’re now spending more time indoors due to please either freephone (0808 coronavirus, you’ll find tips on indoor fundraising on page 27. 801 0700), email (support@ tuberous-sclerosis.org) or We’ve also been hard at work giving the TSA’s social media and email write (‘TSA, Unit 56, 1 Emma newsletters a bit of a spring clean. However, we are always on the Street, London E2 9FP ‘ / or lookout for people to collaborate with us, so get in touch if you’re ‘Freepost TSA’) happy to share your story or to help in any way! We hope you enjoy this issue of Scan. In the meantime, do let us know if you’d like to be involved: comms@tuberous-sclerosis.org. All the best, Luke Langlands, Editor Profile images courtesy of Mike Dodson / Vagabond Images SCAN | 3
FOREWORDS A word from your Chief Executive OUR PRIORITIES AS WE FACE THE CORONAVIRUS OUTBREAK AND TSC As Scan goes to print on 20 March 2020, we’re just beginning to understand the impact that the coronavirus pandemic will have on everyone living in the UK over the coming weeks and months. Our first priority has been to develop information about coronavirus and TSC for you, based on advice from some of the excellent clinicians working in TSC clinics across the UK. This includes the coronavirus pullout enclosed with today’s Scan and we will update our website regularly whenever new evidence becomes available at www.tuberous-sclerosis.org/covid19. Another priority is to provide ongoing support for the amazing TSC community during the coronavirus pandemic. During this period of uncertainty, some of you may have lots of questions, some of you may find TSC-associated anxiety gets worse, and some of you may feel lonely if you’ve been asked to work from home or self- LOUISE FISH, CHIEF EXECUTIVE isolate. We’re here to help! We are already answering your questions through our support line and website, sharing tips and ideas on reducing anxiety and stress, and developing plans on keeping you all in touch with each other as we begin to spend more time at home. A third priority is to review the amazing community events and fundraising events (see pages 8 and 22) that we have planned for 2020. Your wellbeing is at the heart of everything that we do and we will follow UK Government advice by postponing events when we’re asked to do so to keep everyone safe and healthy. We appreciate that this may cause some disruption and disappointment, and we’ll share any changes as soon as possible. Our final priority is to ask for your help: Our fantastic fundraisers generate almost 70 percent of the TSA’s income each year by taking part in group activities like runs, coffee mornings and charity nights. All of these regular fundraising activities are currently on hold as a result of social distancing, so we’ve come up with a creative list of just some of the ways to raise money while you’re at home, on page 27! We’ll do everything we can to help you, your family and friends stay safe and well, including over the coming months. With my best wishes, Louise Louise.Fish@tuberous-sclerosis.org Coronavirus and TSC: Information for the TSC community We understand that some in the TSC community may have questions or could be feeling anxious about the coronavirus outbreak. The TSA has spoken with doctors in TSC clinics from across the UK and will maintain up-to-date information on our website about the situation, in-line with UK Government advice. Those who have questions or concerns about coronavirus should speak to their healthcare professionals for individual advice, or contact the TSA support line (see page 13 for contact details). Information about coronavirus and TSC will continue to be updated on our website: tuberous-sclerosis.org/covid19. 4 | APRIL 2020
FOREWORDS A word from your Chair LET’S WORK TOGETHER TO RAISE THE TSA’S PROFILE By getting more people signed up to the charity, we can do more for the TSC community With four years remaining of the TSA’s ambitious five-year strategy for 2019-2023, we continue working hard to REACH more people and drive more REseArCH. When I was introduced as TSA Chair at the 2019 AGM and Big Day, one of the points I emphasised was how each one of us can help deliver the charity’s goal to reach more people. This will raise awareness of the work that we do and – most importantly – raise awareness of TSC. Currently, we have just over 6,000 people on our contact list - that’s 6,000 people who we contact regularly about TSC research, events, campaigns and fundraising. Our mission is to reach a lot more individuals with TSC, their families and others SANJAY SETHI, CHAIR that support them – whether it is friends, neighbours, teachers or colleagues. We therefore call on you, our community, to help us extend this network by asking those that support you in your daily lives to sign up to receive regular news and updates from the TSA. I know from personal experience that when your child is diagnosed with TSC it can feel incredibly isolating. No-one can truly say they understand, unless they have walked in your shoes. But it’s worthwhile to reach out to those who want to help but don’t know how by putting them in touch with the TSA. By growing our REACH, we also increase the chances of those working for the NHS and in UK Government listening to the needs of people affected by TSC. I want the TSA to have the same potential as other groups who have a larger reach when lobbying pharmaceutical companies, the National Institute for Health and Care Excellence (NICE, who help guide NHS England) and the Scottish Medicines Consortium (SMC). For example, it is estimated that between 3,700 and 11,000 people across the UK are affected by TSC. That’s a similar number to those with cystic fibrosis (CF), but 90,000 people are signed up to hear about CF – 15 times more as many people as we have! I want to raise the profile of TSC to ensure we maximise our potential to represent and fight for the needs of our community. TSC needs to find its way into everyone’s vocabulary, just like CF. The more people we can reach whose lives are touched by someone with TSC, the more we can do to help individuals and families who are directly affected by the condition. If everyone can persuade a few people to sign up, we can double or treble our list of contacts in no time. Please, ask those close to you to sign up by visiting www.tuberous-sclerosis.org/iwanttohelp. Also, don’t forget to follow us on Facebook (facebook.com/thetsauk) and Twitter (@UKTSA) too. It all counts. Extending our REACH is even more important today, when the coronavirus pandemic is driving self-isolation for some people and social distancing for everyone. Many of our key community and fundraising events are likely to be postponed or cancelled in the near future, putting an unexpected strain on the TSA’s already limited resources. At this time, growing our support network is critical to the TSA’s future. Sanjay Chair@tuberous-sclerosis.org SCAN | 5
NEWS News NEWS AND UPDATES FROM AROUND THE UK WaterSure Scheme Have you heard of the WaterSure Scheme? If you live in England or Wales and are on certain benefits or use a lot of water due to a medical condition, the WaterSure Scheme can help you with your water bills. To see if you qualify, visit the Citizens Advice website: https://bit.ly/32pDTbX. Campaigners demand more accessible toilets in hospitals Disability campaigners, including Disability Rights UK, are calling for every NHS England ward to be equipped with a fully accessible disabled toilet. The call comes following a government announcement of £500,000 funding to install Changing Places facilities at acute hospitals in England. However, the cash boost will Family Fund Information Days only lead to 16 additional toilets, at 10 NHS trusts. Family Fund, a charity that provides financial assistance to families of children with disabled or ill children, are hosting a range of information and support days across the UK. You can go along to learn more about support services and grants you might be eligible for, as well as gathering further information on things that might help you and your child. More information can be found at www.familyfund.org.uk. TSA joins the Embracing Complexity Coalition A fond farewell to Tanya Darnton The TSA has announced that it has After seven years of hard work and dedication, joined the Embracing Complexity the TSA said a heartfelt thank you and goodbye coalition, a group formed of leading UK to Tanya Darnton (Fundraising Manager) in neurodevelopmental and mental health early January. Our loss is certainly another condition (NDC) charities. charity’s gain, with Tanya moving on to an important role The aim of the coalition is to help organisations with a local charity in Winchester that supports people supporting people living with NDCs, like TSC, to living with learning disabilities. achieve the best outcomes that they can for their In Tanya’s own words: “It has been a privilege to work with communities. The TSA will be pushing to ensure that all of the TSA team and the community over the years. I will be the priorities of people affected by TSC are promoted sad to leave the TSA, but I am also looking forward to a new within the organisation. Other charities that are part challenge.” of Embracing Complexity include Epilepsy Research UK, Mencap and Autistica. Everyone at the TSA wishes Tanya well for the future! 6 | APRIL 2020
NEWS Woman uses own knowledge of law to fight for autistic son’s education rights A mother in Wales shared her story of having to use her own legal training to secure an appropriate teaching environment for her son. Kate McMurdo struggled to find a suitable school for her son, who lives with autism, and was forced to fight for his rights through her own legal knowledge. Kate used her legal skills in a meeting with Swansea Council to secure funding for a place at an independent school for her son. National Autistic Society Northern Ireland Barclays teams up with Scottish Autism to opens first of its kind Autism Centre make Glasgow offices more accessible for people living with autism National Autistic Society Northern Ireland has opened a new state-of-the-art day Scottish Autism, Scotland’s largest centre for autistic adults in Carryduff, provider of autism-specific services, is County Down. Features of the new helping Barclay’s make their flagship centre include colourful multi-sensory rooms and Glasgow offices more autism-friendly. The a fitted kitchen to practice life skills. The centre is two-year project involves the charity giving Barclay’s described as a relaxed environment, in which adults advice on the design of its premises in the city, at who live with autism can will learn to become more which it plans to create 2,500 jobs. Scottish Autism is independent. helping in a wide range of areas, including the design of flooring and suggesting what building materials are autism-friendly. Arts Council of Wales launches Hynt, an arts venue accessibility website Arts Council of Wales has launched Hynt, a new national access scheme that works with theatres and art centres in Wales to make sure that any visitors with an impairment or specific access requirement find venues and performances accessible. The website allows users to search for accessible venues across Wales, as well as also listing autism-friendly events. Mother of daughter with complex disabilities sets up support group A mother in Greenock is working with local community project One Place Our Future to organise a new support and friendship group for families affected by complex physical and mental disabilities. Kirsteen Begley founded the group, named ‘Growing Pains’, after finding that “there was very little support out there for children who had wide-ranging disabilities”. Growing Pains meets every Monday from 12:15pm in the Inverclyde Community Hub, 75-81 Cathcart Street, Greenock (call 01475 711 733 for more information). SCAN | 7
EVENTS TSA events calendar 2020 Stop press: Outlook 2020 and Family Fun Day at Acorn Farm postponed We know how important it is for the TSC community to come together, which is why we’ve put a lot of time into planning a fantastic events calendar for 2020. However, following UK Government recommendations regarding coronavirus, we have taken the tough decision to postpone Outlook and the next Family Fun Day. E V Postponing ENTS these events was not a decision taken lightly and we know that many will be disappointed, with our events calendar being vital to connecting the TSC community. However, the health of the TSC community comes first and we must follow UK Government advice regarding events and gatherings of people. Further updates on Outlook and the Family Fun Day at Acorn Farm will be shared as soon as we are able to do so. Dates for all other TSA events for 2020 remain unchanged. WE’VE GOT A FANTASTIC RANGE OF COMMUNITY EVENTS IN 2020, ALL HAPPENING ACROSS DIFFERENT NATIONS AND REGIONS IN THE UK. BE SURE TO GET THEM IN YOUR CALENDAR SO YOU CAN COME ALONG! This year, we have also extended the number of Family Fun Days that we will be hosting to three, following very high demand for our Family Fun Day at Chester Zoo in 2019! We’ll be sharing further information about TSA events on our website, social media and email newsletters, as well as in Scan. Make sure you’re following us or signed-up to our different platforms, to not miss an announcement. FAMILY FUN DAY The Family Fun Day is the perfect opportunity for families affected by TSC to get together for a great day out. You’ll be able to connect with other families who understand how TSC can affect lives, in a relaxed and easy-going atmosphere where the kids can enjoy themselves. So, come along and get a warm welcome! 14 POST- 15 MAR PONED AUG Blue Reef Aquarium Acorn Farm (Kirkby, Birmingham Botanical (Portsmouth) Merseyside) Garden The fun began on 14 March, with Acorn Farm is a family-friendly One of the Midlands’ best the TSA heading to Blue Reef and award-winning day out, where attractions, Birmingham Botanical Aquarium in Portsmouth! There families get up-close to feed and Gardens offers something for were loads of things to explore pet animals at the farm. Not keen all! From their glasshouses and at the aquarium, with different on animals? Don’t worry! The playgrounds to their tearoom creatures from the sea and even walks, playground and sensory and beautiful walks, your family some land-based animals like garden make Acorn Farm a great is in for a treat whatever the otters and lizards! family attraction for everyone. weather. 8 | APRIL 2020
EVENTS Outlook 2020 (Radisson Blu, Durham) Are you an adult mildly affected by TSC? Come along to Outlook to make new POST- and meet old friends, share experiences about TSC and attend interesting PONED workshops and talks. We have a fantastic day planned for Outlookers this year, organised alongside a great team of Outlookers themselves! You can look forward to a meet and greet with the TSA’s Support and Information team, a session on Emotional Freedom Technique and much more! 6 25 JUN JUL Welsh Info Day (Future Inns, Cardiff) Scottish Get Together (Volunteer Scotland offices, Stirling) The Welsh Info Day brings together Wales-based TSC community members – including people living with Do you live in Scotland and you or someone close the condition and their family – to connect with each to you is affected by TSC? Then the Scottish Get other, whilst taking part in a range of informative Together is for you! Come along to focus on life in presentations and interactive sessions, all focused on Scotland when living with the day-to-day impact of key topics around TSC and living in Wales. TSC, with opportunities to get to know each other and hear from different speakers from the TSA and other groups that support people affected by TSC. 14 14 NOV NOV TSA Annual General Meeting Community Research Education Afternoon (Royal College of Physicians) (Royal College of Physicians) This year, the TSA’s Annual General Meeting will take The TSA is proudly hosting the International TSC place at the Royal College of Physicians immediately Research Conference 2020. As part of this, we warmly before the Community Research Education Afternoon. invite the community to join us for the Community All community members are welcome to come along, Research Education Afternoon, an opportunity to learn to hear from our Trustees and about our work to hit about the latest breakthroughs and findings in TSC objectives in our five-year plan for 2019 – 2023. research from world-leading academics and clinicians. The TSA is working with the Belfast TSC clinic to confirm a date for our Northern Ireland event, with a further announcement to be made as soon as possible. Interested in coming to a TSA event, but worried about the cost? You might be eligible for the TSA Support Fund. Our support fund can be used to help with affording things when money is tight, including events and other activities, as we believe that financial difficulties should not be a barrier to connecting with your fellow TSC community. To apply for the TSA Support Fund or for more information, please contact Rachael Wyartt (Head of Support and Information Services): Rachael.Wyartt@tuberous-sclerosis.org / 0300 222 5737. SCAN | 9
EVENTS Don’t miss Outlook in 2020 Outlook 2020 postponed As a result of the ongoing coronavirus pandemic, Outlook 2020 has been postponed until further notice. More information on when the event will now take place will be shared later in the year. OUTLOOK IS OUR LONG-STANDING EVENT FOR ADULTS MILDLY AFFECTED BY TSC, TAKING PLACE THIS YEAR AT THE RADISSON BLU HOTEL, DURHAM. All adults mildly affected by TSC are invited to come along to Outlook, to make the most of the chance to be in an environment that understands the impact that TSC can have on the lives of adults mildly affected by the condition. This year, we hope to welcome more Scottish-based community members than previously. Durham is accessible from Edinburgh, Scottish Borders and Midlothian - let us know if you are coming from Scotland and we can see if anyone else is travelling at the same time! What to expect if you come to Outlook 2020 This year, Outlook is being proudly co-organised by the TSA and a team of long-standing Outlookers. Highlights of Outlook 2020 will include a session on Emotional Freedom Technique (EFT). Also referred to as ‘tapping’ or ‘psychological acupressure’, EFT is an alternative treatment for physical pain and emotional distress. There will also be the chance to get to know the TSA’s new support line advisers and to learn more about how the support line works, as well as opportunities to catch up with fellow Outlookers. Although Outlook can sound like a busy day, attendees are encouraged to go at their own pace and to do what feels best for them! ANNA, KATIE AND ANDY AT OUTLOOK 2019! LAST YEAR’S OUTLOOKERS 10 | APRIL 2020
EVENTS Come along to the Family Fun Day at Acorn Farm Family Fun Day Acorn Farm postponed As a result of the ongoing coronavirus pandemic, our visit to Acorn Farm has been postponed until further notice. More information on when the event will now take place will be shared later in the year. THE TSA WILL WELCOME FAMILIES AFFECTED BY TSC TO ACORN FARM IN KIRKBY, MERSEYSIDE, FOR OUR SECOND FAMILY FUN DAY OF THE YEAR! Acorn Farm, situated outside of Liverpool, is an award-winning day out for the whole family. At the working farm, you can get up- close with many different friendly animals, including those from the farmyard, smaller animals and even ones more exotic, like meerkats! If animals aren’t really your family’s thing, the play areas, sensory garden, or beautiful woodland walks are sure to be a hit. There’s also a farm shop which sells homemade produce, including ice cream! Rare Disease Day 2020 ON 29 FEBRUARY, WE CELEBRATED RARE DISEASE DAY, A VITAL OPPORTUNITY TO RAISE AWARENESS AMONGST THE PUBLIC AND DECISION-MAKERS ABOUT RARE DISEASES AND THEIR IMPACT ON THE 1 IN 20 PEOPLE WHO LIVE WITH THEM. Rare Disease Day 2020 was the 13th Rare Disease Day. This year’s theme was ‘Rare is many, rare is strong, rare is proud’. To mark the day, we celebrated the amazing resilience, passion and bravery of parents in the TSC community, who work tirelessly to improve the lives of their children who live with TSC. Bobbie Tyler, a parent in the TSC community, took the time to tell us about her experiences of being Mum to her daughter Jennifer, who lives with TSC. You can read Bobbie’s piece on our website: bit.ly/2xaGueo. We also encouraged you to get involved by sharing your special Rare Disease Day painted hand pictures – with the TSA team getting involved too! SCAN | 11
FEATURE New TSA support line launched An in-depth look at your new service A PILOT OF THE UPCOMING TSA SUPPORT LINE HAS COMMENCED, IN ANTICIPATION OF THE SERVICE’S FULL LAUNCH. ANY COMMUNITY MEMBER CONTACTING THE TSA’S SUPPORT SERVICES BETWEEN NOW AND THE SUPPORT LINE’S FULL LAUNCH WILL ACCESS THE SERVICE’S PILOT SCHEME. But, what is the TSA support line and how can people use it? Here, we take an in-depth look at the new service and what you can expect. What exactly is the TSA support line? The TSA support line will be the main way that the TSC community can speak to us for support and information. The support line is run by our Support and Information team. Some members of the team are new and some have been with the TSA for some time, with everyone bringing a wealth of professional backgrounds, skills and expertise that can benefit the TSC community. When accessing the support line, you can expect: Free and confidential support on any TSC topic Friendly, warm and professional TSA advisers available 9am – 5pm, Monday to Friday A small, dedicated and home-based team that serves only the TSA community Signposting to specialist and local services when additional expert support is needed A team who are trained and knowledgeable about the impact of living with TSC across all four UK nations – England, Scotland, Wales and Northern Ireland You can speak to the TSA’s small team of advisers about any TSC-related topic, such as taking your first steps following a recent diagnosis, accessing emotional support during a tough period, or securing a referral from your GP to an NHS TSC clinic. The advisers that you will speak to on the support line focus exclusively on helping the TSC community across England, Scotland, Wales and Northern Ireland. No matter where you live in the UK, the support line will offer you the same level of service. This includes every UK nation, with our Support and Information team understanding the significant differences in health and social care across England, Scotland, Wales and Northern Ireland. The Support and Information team will be hard at work not only on the support line, but also in helping to improve resources on our website and other ways that we communicate, as well as also working closely with TSC clinics to ensure that the TSA’s links with clinics continue to be strong. 12 | APRIL 2020
FEATURE The TSA support line and coronavirus The TSA’s support line is here for you during any TSC-related issue, including any concerns regarding TSC and coronavirus. How can I contact the support line? You can contact our support line through: Telephone: 0808 801 0700 (freephone) Email: support@tuberous-sclerosis.org Post: TSA, Unit 56, 1 Emma Street, London E2 9FP (or send to ‘Freepost TSA’) Web chat support is also planned following the service’s launch, allowing users to chat directly with the support line team via our website. When you contact us, one of our support line advisers will be there to assist you with your enquiry, using their expert knowledge and resources, which are regularly updated and refreshed by our Information Officer. A translation service for over 200 languages is being put in place for the support line through an external provider, allowing us to support those for whom English is not their first language. This service will be in place by the time the service formally launches. How long will it take to get a response? If you get in touch by telephone – Your call should be answered straight away If you get in touch by email – You can expect a reply within a maximum of three working days If you get in touch by post – You can expect a reply within a maximum of three working days of us receiving your letter TSA support line business card Cut out this TSA card and keep it handy, such as in your wallet or purse, so you always have our support line details on-hand: SCAN | 13
FEATURE As the Support and Information team live in England, is it a service for people in England only? No. The TSA is committed to providing information and support to all members of the TSC community throughout England, Scotland, Wales and Northern Ireland. The Information and Support team understands that the health and social care settings of all UK nations can be very different, as well as every UK nation having its own unique challenges and opportunities in living with the impact of TSC every day. Our advisers will work with you on any TSC-related query regardless of your location in the UK. Why is the TSA piloting the new support line? The pilot has been shaped by feedback, concerns and ideas from the TSC community that we have received during TSA events, online surveys and telephone focus groups. During this pilot period, the TSA is proactively seeking feedback from service users, ahead of a formal launch for the new support line. By piloting the support line, we hope that the final service can be more robust, reliable and useful to the TSC community. Will I need to update support line advisers about my personal situation every time I contact them? With your permission, a personal and confidential record of your situation and any issues that you have contacted us about will be logged, which will be accessible by the support line adviser team only. This means that when you contact us, the support line adviser helping with your enquiry will already have some insight into your situation. What you talk about with our support line advisers will be confidential*. You will be able to talk about any TSC-related issues that you have with our support line advisers in a safe environment, such as questions about a recent diagnosis or outreach for emotional support. Contact can also be anonymous, if you prefer. How can I get support and information about local services? The support line team has expertise in signposting local and regional services which operate throughout the UK, in large part thanks to the excellent work of our long-running Information Officer, Julie Rainer. As well as this, the TSA is committed to signposting local, regional or national services based on the needs of individuals. The support line advisers will also have access to the Support Line Handbook, a ‘living’ TSA resource for the Support and Information team on all TSC support issues. The handbook includes information on specialist services across the UK and changes to the handbook will be reflected on other TSA materials, such as our website and leaflets. How is the Support and Information team and support line funded? As with everything else at the TSA, we can operate only thanks to the incredible generosity of individuals, groups and organisations that take the kind step of providing us with donations or grants. It is only through fundraising that the TSA is able to be here to offer support and information to our great community. *Unless we are concerned about you and think you may be at risk of harm. If this is the case, we may have to tell a third party. However, we would always talk to you before we did this. 14 | APRIL 2020
FEATURE Say ‘Hello’ to the TSA’s Support and Information team FIND OUT MORE ABOUT THE PEOPLE WHO ARE BEHIND THE TSA SUPPORT LINE AND OUR OTHER AREAS OF SUPPORT AND INFORMATION. The Support and Information team is a mixture of those who are new to the TSA and others who have been with the charity for a long time. We want to make sure that everyone in the community can get to know the people offering their knowledge and expertise to you. If you’re coming along to one of our community events in 2020, you will also have the opportunity to meet members of the Support and Information team face-to-face. Although some members of the team are newer than others, each member of the Support and Information team has the same level of warmth, understanding and passion that is required to help the TSC community through different hurdles in life. Rachael Wyartt Julie Rainer (Head of Support and Information Services) (Information Officer) Rachael oversees all aspects of the Support and Julie joined the TSA over three years ago and is Information team, including ensuring that our responsible for ensuring that all information that support line delivers a meaningful, reliable and up- the TSA provides about TSC and support is clear, to-date service to everyone that contacts us. Rachael accurate and up-to-date. Prior to joining the TSA, lives in Suffolk. Julie had a number of educational and charity roles, most recently working as an Information Rachael joined the TSA one year ago, having Officer with Carers’ Resource. previously worked in many different charity and healthcare roles. Most recently, Rachael was part Based in Yorkshire, Julie’s in-depth knowledge of of the team at Helplines Partnership, a membership TSC and support services is invaluable and means body for organisations focused on information that the information on our website, social media and support provision. At the Helplines and publications (including Scan) is as effective as Partnership, Rachael was in charge of ensuring that possible. On the support line, Julie has a key role member groups offered support services of the in supplying information, in particular for regional highest quality. and local services. SCAN | 15
FEATURE Meet your new support line advisers ANNA AND MEGA, TSA SUPPORT LINE ADVISERS, ARE NEW TO THE CHARITY AND KEEN TO INTRODUCE THEMSELVES TO THE COMMUNITY! When you contact our support line, you will be likely assisted by either Anna or Mega. Anna and Mega have joined the TSA with extensive experience in working with various support line organisations and have a passion for helping communities. Anna Gaunt (Support Line Adviser) Hello to everyone in the TSC community! I’m Anna and I’m a new Support Line Adviser at the TSA. I wanted to share with you a little bit about me! I have worked in a range of information roles and have also written for various publications, all of them focused on disabilities, health or wellbeing – my specialisms for many years. I have also been a support line contact for another health charity for the past four years, which has given me an insight into how best to support people living with complex health conditions, like TSC. I am also part of a steering group for research projects into healthcare, which has allowed me to contribute to ensuring that the voices of people living with different conditions are heard. I live with a chronic health condition myself and because of this I understand the importance of being able to access timely and relevant information and support, especially when times are difficult. My passion and expertise for supporting people is why I wanted to join the TSA. Outside of work, my hobbies include exploring the amazing countryside near where I live in Derbyshire, enjoying a good book with a cup of tea I understand the (I’m a big bookworm!) and visiting cute animals at a nearby farm – I especially love seeing the goats as I’m an animal lover. I even have a importance of house rabbit called Freddie, who keeps me busy! being able to access I am very excited to be part of the TSA team and to be part of delivering the charity’s objectives of providing help for today and a cure for timely and relevant tomorrow. But, most importantly, I’m looking forward to supporting people whose lives are affected by TSC and being a listening ear on information and the support line. I’m also excited to meet some of you at upcoming support, especially TSA events. when times are Anna difficult. 16 | APRIL 2020
FEATURE Mega Arumugam (Support Line Adviser) Hello everyone! My name is Mega. As I start my journey with the TSA and supporting the TSC community, I wanted to let you know a bit more about me! I have worked in the helpline sector for the last 14 years, starting out as a volunteer with a local domestic and sexual abuse support charity based in Leicester. There, I provided both practical and emotional support on their helpline and eventually progressed into a managerial position, overseeing the development and delivery of their helpline services. As a trained support line advisor, I find it very empowering to be able to offer support and, at the same time, provide holistic and practical information to community members. Through a combination of active listening and offering information, I can hopefully help people to overcome or better deal with any TSC-related issues at hand. I am also a qualified trainer, specialised in designing and delivering a wide range of communication skills training to organisations within the helplines sector. Organisations I have trained include health charities such as Marie Curie, Alzheimer’s Research UK, Dementia UK, Myleoma UK and the British Lung Foundation, as well as broader I find it very support organisations such as Citizens Advice, NHS Foundation Trusts, Healthwatch England and the Parliamentary and Health empowering to Services Ombudsman. Working with such a broad range of groups and be able to offer organisations has provided me with a valuable insight into how health and social sectors can have a positive impact on individuals and families. support and, at the On a personal level, I am a mum of a little boy who has a rare medical same time, provide condition. Although he is managing it well, there have been times when, as a parent, I felt that I was lacking support – I was constantly holistic and practical on the lookout for symptoms and side effects, feeling very alone, and not knowing how to digest the knowledge of it all. These personal information experiences have allowed me to empathise with the needs and concerns to community of people living with a rare condition, and those close to them. members. Outside of work, when I am not busy cleaning, home organising and doing the children’s school and weekend club runs, I enjoy travelling and visiting places around the Midlands with my family. Mega SCAN | 17
RESEARCH TSC Clinic Lead Meeting 2020 THE TSA RECENTLY HOSTED THE TSC CLINIC LEAD MEETING 2020. THIS YEAR, 14 DIFFERENT NHS TSC CLINICS FROM ACROSS THE UK WERE REPRESENTED, WITH ATTENDEES COMING TOGETHER TO DISCUSS BEST PRACTICE IN THE DIAGNOSIS, TREATMENT AND MANAGEMENT OF TSC. HERE, WE HAVE OUTLINED SOME HIGHLIGHTS OF THE DAY. A workshop by Dr Frances Elmslie (St George’s University Hospital and TSA Trustee) discussed the challenges and opportunities in developing support pathways for TSC clinics, thereby helping them to operate effectively. One hurdle is that every diagnosis of TSC is unique, meaning that developing processes that are consistent across TSC clinics is a challenge. Recently, the first UK guidelines for the diagnosis, treatment and management of TSC were published (you can find the TSA’s summary of the guidelines, along with an Easy Read version, on our website). A presentation by Dr Sam Amin (University of Bristol) looked at whether TSC clinics are upholding the new guidelines. Initial findings suggest that some TSC clinics are not always following the recommendations, with a lack of funding for TSC clinics being a potential reason. As in previous years, the TSA had a key role in the clinics lead meeting. Louise Fish (Chief Executive) and Rachael Wyartt (Head of Support and Information) took the opportunity to discuss how the TSA can continue to best work alongisde all TSC clinics, including offering timely support to community members and making it as easy as possible for clinics to share information with each other. Dr Pooja Takhar (Head of Research at the TSA) and Bethan Vaughan (Evidence and Research Officer at the TSA) presented a session on patient and public involvement in research, showing how the TSA plans to work closely with those affected by TSC to improve research. Ultimately, patient and public involvement helps ensure that TSC research is always trying to answer ‘What is the greatest benefit to the TSC community?’ You can read more about patient and public involvement in TSC research on our website: https://bit.ly/2Qum337. The final session of the day focused on the International TSC Research Conference 2020, which the TSA will proudly host this November. Attendees discussed the potential for clinicians from different TSC clinics to be involved in the conference. The Community Research Education Afternoon, taking place as part of the International TSC Research Conference 2020, was also highlighted. With many connections made and next steps established, the TSC Clinic Lead Meeting 2020 was a big step in ensuring that the TSC community can get the care and treatment that they should expect and deserve. 18 | APRIL 2020
RESEARCH Join us for the Community Research Education Afternoon AS PART OF THE INTERNATIONAL TSC RESEARCH CONFERENCE 2020, COMMUNITY MEMBERS WILL BE WELCOMED TO THE COMMUNITY RESEARCH EDUCATION AFTERNOON ON 14 NOVEMBER! The Community Research Education Afternoon will be an opportunity for those with a strong interest in TSC research to hear from world-leading TSC experts, as they talk about their work across a range of presentations throughout the afternoon. The focus of the Community Research Education Afternoon is quick-fire talks and providing the community with as much information as possible. You can expect to come away with an understanding of the latest TSC research and how the TSC professional community is working hard to improve the lives of people affected by TSC. More information on the Community Research Education Afternoon will be provided later in the year. In the meantime, you can get in contact with the TSA via 2020conference@tuberous-sclerosis.org with any questions. Jeans for Genes and the Community Research Education Afternoon Thank you to everyone who donned their denim for Jeans for Genes 2019 – thanks to you, we raised a wonderful £181! But, that’s not all! Genetic Disorders UK, the group who organise Jeans for Genes, has also awarded us an incredible £5,000 grant to support the Community Research Education Afternoon! Look out for information about this year’s Jeans for Genes campaign later in the year. SCAN | 19
FUNDRAISING Fundraising updates Happy New Year! Ok, I know it’s a bit late to wish you that, but we are all very excited for 2020 – as well as hosting the International TSC Research Conference 2020 in London, we can’t wait to see and support the many fantastic ways you choose to help support the TSA and improve the lives of people affected by TSC! In January and February we started 2020 on a high, with lots of people signing up to our 2020 Fundraising Challenge, where fundraisers pledge to raise a set amount across the year. From sponsored slims to sausage roll sales, we have MIKAELA AND KATHRYN, TSA FUNDRAISING been amazed by all of the great ways that people are raising vital funds. The majority of our fundraisers have a personal reason for supporting the TSA, with many seeing fundraising as a way to focus on something positive! With the end of winter and the beginning of spring comes the traditional time for Tea & SCones for TSC to begin! So, roll up those sleeves and get baking your cakes, scones and any other yummy treats! You can host your Tea & SCones for TSC event at any time of the year, but this year we are aiming for a flurry of Tea & SCones activity around Global TSC Awareness Day on 15 May (see page 27 for more). In his foreword for this issue of Scan, Sanjay is asking everyone to get as many people as possible to sign up for TSA updates – remember to keep this in mind for fundraising too, where friends, family, co-workers and everyone else is encouraged to get involved. If any of your friends are the active types we still have TSA places available for Ride100 and the Great North Run! Thank you to everyone who, following our last issue, approached employers or local businesses about supporting the TSA. We have already had a lot of interest, including Equistone PLC who have generously donated £25,000 and have committed to supporting the TSA throughout 2020! If you would like to put your company forward, please let us know and we can provide you with all of the details you might need, and lots of ideas! Mikaela and Kathryn Increase your donation at no cost to you! Gift Aid is a scheme that allows charities to reclaim tax on a donation made by a UK taxpayer. If you are eligible, you can sign up to Gift Aid to give the TSA an extra 25% on top of your donation, at no additional cost to you! If everyone who supported us in 2019 Gift Aided their donation, the TSA could receive thousands of pounds in extra donations, helping us to continue our work improving the lives of people affected by TSC through support, research, information and advocacy. If you are a UK taxpayer, please remember to Gift Aid your donations – it makes a huge difference! You can even Gift Aid any donation you have made in the past four years! To fill out a Gift Aid form, please visit tuberous-sclerosis.org/giftaid or call our office on 0300 222 5737 and we will post you a form. 20 | APRIL 2020
FUNDRAISING Fundraising Champions Derby Sax Quartet The Derby Sax Quartet are this issue’s Fundraising Champions. The group have been heeling the length of Derby come rain or shine to help raise funds and awareness to support people affected by TSC! What fundraising have you been up to and what has the response been? We are a sax quartet that has been playing together for the last 10- 11 years. During this time, we’ve supported a couple of different charities, but since 2015 we have supported the TSA, after our nephew was diagnosed with TSC. Even though TSC is not well known, we have always had great support from the public, especially when we are collecting outside in the cold or in bad weather! We hope our activities raise awareness, as well as money, for the TSA. So far, we’ve raised £981! What motivates you to do all of this? The quartet is made up of Mellissa and Ian - who are husband and wife - Ian’s sister, and a close friend, so this is a real family affair and the TSA is a cause very close to our hearts! Any advice for people who want to support the TSA but don’t know how to get started? Do something you enjoy! It’s much easier to engage others to support you while you are doing something you love – it makes fundraising easy! Our advice would also be that if you are unsure about anything to speak to the TSA fundraising team, as they are always there to help with supplies, ideas or solutions! Thank you again to the Derby Sax Quartet! Trusts and foundations We would like to thank the following Trusts and Foundations for their generous support: FUNDRAISING Leach Fourteenth Trust The Rest-Harrow Trust Lorimer Trust Rainford Trust Dunn Family Charitable Trust Charles & Elsie Sykes Charitable Trust SCAN | 21
FUNDRAISING Meet our Virgin Money London Marathon Team WE ARE DELIGHTED TO INTRODUCE YOU TO THE TSA LONDON MARATHON 2020 TEAM! WE CAUGHT UP WITH EACH OF OUR RUNNERS TO SEE HOW TRAINING (AND FUNDRAISING) IS GOING! Paula Thacker The London Paula is taking on the challenge in memory of her Marathon 2020 close friend and much loved TSC community member, has been Vanessa Platt. Paula has been busy fundraising, holding postponed, now cake stalls at the end of her local Park Run and also taking place on 4 October organising a fundraising night at her local restaurant! 2020 (meaning more time for training and fundraising!) James Black James, whose son has TSC, is always looking for ways to support the TSA. After completing the Great North Run in 2019, James caught the ‘running bug’ and is now taking on the London Marathon! Lewis Bostock Lewis was motivated by his best friend’s son, who lives with TSC: “I have two children of my own and, as a parent, I cannot imagine the journey the family have been on, so I’m proud to have this opportunity to raise awareness and funds for this great organisation”. Marlon Rasho Marlon’s son, Thomas, was diagnosed with TSC aged six months. Since then, the whole family has been keen fundraisers. 2020 is Marlon’s year to lead the Rasho’s fundraising and he decided to ‘start small’ and take on a marathon! Marlon wants to help the TSA because we fund “vital research, and because of the amazing support the TSA provides families like ours”. Lewis Baston Lewis is running to support his sister Chloe, who lives with TSC. Lewis planned to run an Ultra Marathon of 69 miles back in 2017 for the TSA, but unfortunately due to injury he had to pull out. Yet, two operations and three years later, Lewis is fit and ready to take on the London Marathon! Lewis has also secured matched fundraising from his employer Linx Printing Technologies! Sam Cooke Sam got his own ballot place in the London Marathon and has joined #TeamTSA to support his niece. In preparation for the marathon, Sam has taken on a staggering six other events, ranging from 5k runs up to half marathons! We wish the very best to our London Marathon runners! If you would like to support them please visit www.justgiving.com/campaign/tuberous-london-marathon-2020 22 | APRIL 2020
INSPIRED BY OUR LONDON MARATHON TEAM? Ride 100 Great London-Surrey North Run Sunday 16 Sunday 13 August 2020 September 2020 Cycle through Limited places still some of London’s available! and Surrey’s most stunning scenery. We also have places available in the Scottish 10K / Half Marathon and Run Bournemouth! Interested in taking part? Get in contact: fundraising@tuberous-sclerosis.org or 0300 222 57 37 Tuberous Sclerosis Association is a Company Limited by Guarantee Registered in England and Wales No. 2900107 Charity number 1039549 (England & Wales) SC042780 (Scotland) WHAT IF YOUR LASTING LEGACY COULD BE A CURE FOR TSC? By leaving a gift in your will, you will further the search for a cure and make a lasting impact to the lives of people affected by TSC for generations to come. After providing for those you care about in your will, please consider leaving a gift to the Tuberous Sclerosis Association. Every gift is appreciated, no matter what size. Please visit www.tuberous-sclerosis.org/legacy Tuberous Sclerosis Association is a Company Limited by Guarantee Registered in England and Wales No. 2900107 Charity number 1039549 (England & Wales) SC042780 (Scotland)
FUNDRAISING Fundraising Send your event plans and post-event pictures thank yous to fundraising@tuberous-sclerosis.org for a chance to feature in the next Scan or on our social media! YOUR FUNDRAISER, YOUR WAY Organising your own event can be a great way to support the TSA. Every year, our amazing fundraisers are taking part in national fundraising events by running, cycling, hiking or walking to raise money for TSA. But what about those who don’t want to do something quite so physical, or want to fundraise by doing something their own way? #TeamTSA is an enthusiastic and diverse bunch, and we have seen a growing number of people, who are affected by TSC, getting creative with their fundraising by using their personal interests as an incredible force for good! From balls to bake sales, many of our #TeamTSA heroes have created their own fundraising events. There’s no stopping you from challenging and pushing yourself to achieve something you never thought possible. Here are just some of the ways and reasons people have got involved in creative fundraising!: Mike Andrew, Terry Gibson and the Andrew Norton raised £320 by Yelverton Golf Club held a golf tournament completing a local event to him, the to support Mike’s Granddaughter, Lexi. They Gloucester 50k Run. Andrew was have raised a whopping £2,237 so far, with motivated to take on this incredible more events planned in 2020! feat by his nephew who has TSC: “My nephew was diagnosed with this condition after he was found fitting on the floor and he had to undergo immediate brain surgery. The was a condition I had never heard of before, until I got a very late phone call from my brother saying Isaac was in surgery.” MIKE AND TERRY AT THEIR GOLF TOURNAMENT! Little Acorns Nursery raised £320 at their Halloween ‘Room on a Broom’ party. Julie Rainer, the TSA’s very Here we can see pupils riding their brooms own Information Officer, and stirring their cauldrons. The nursery helped organise a ‘pay as you fundraise for the TSA in honour of nursery feel’ lunch at her local church member, Jack Gray. and raised £150! Margaret Fletcher, a huge Sunderland AFC fan, used her connection with the Sedgefield Supporters Branch to organise a Christmas quiz sheet. Quiz sheets were sold pre-match on the supporter’s bus, in the football stands and in the pub, post-match! This was also supported by local team Trimdon Juniors, with a total raised of £561! Thank you to Margaret and everyone who took part! THANK YOU MARGARET AND ALL HER SUPPORTERS! ANDREW’S AMAZING NEPHEW 24 | APRIL 2020
FUNDRAISING Chelford CE Primary School raised a brilliant £240 by hosting a bake-off over the last five weeks of term. Each week had a theme, with pupils bringing in their bakes to be judged! BAKE OFF WINNER, DAISY, WITH HER FRIEND KATIE! FUN IDEAS FOR YOUR OWN FUNDRAISER! Tea & SCones for TSC Show off your baking skills (or get some treats from the shop, CLARISSA, JAN AND ANNE, WITH LITTLE OLIVIA we won’t tell anyone!) and raise funds to help Jan Baynes, Anne Wells and Clarissa Constable ended people affected by TSC! a busy year of fundraising by holding a raffle and tombola, supported by 40 local businesses! The intrepid trio raised £603! Quiz Night There’s no right or wrong answer here – Pro Darts Player Nigel Heydon, with the Lillington family, held everyone loves a good quiz a bingo fundraiser and raised £370! Linda Smith raised £220 as part of a birthday fundraiser in BBQ support of her son, Ben. Well done and thank you! This will definitely make your fundraising sizzle Teja Sarvadikar walked 10,000 steps each day in November Dress down at work and raised £300! Fantastic! An easy money maker – you could even combine it with Jeans for Genes! Project Spartans, a company that aims to improve 5th Rainham Brownies held a quiz and sold cakes, the mental and Christmas decorations and other Christmassy physical wellbeing items, hitting £264! of people over the age of 30, raised a Sylvia Peters held a Christmas Raffle at her brilliant £440! housing complex, generating a wonderful £112! OUR FRIENDLY FUNDRAISING TEAM IS HERE TO HELP Don’t forget that we are here to help with your fundraising, such as ideas on what you could do, tips on planning your event and ways to maximise your fundraising. We will also send you our handy fundraising pack! Contact a member of our fundraising team now on 0300 222 3757 or fundraising@tuberous-sclerosis.org. Thank you to everyone who bought a TSA christmas card or other festive items. You helped us raise a fantastic £1,014 and boost awareness of TSC far and wide during the festive season! What was the furthest distance you sent a TSA christmas card? Let us know on Facebook or Twitter! SCAN | 25
FUNDRAISING CORPORATE FUNDRAISING Members of our community have been busy talking to their employers about the work of the TSA, leading to some amazing support! Val and John Power nominated the TSA as a benefactor of the Lendlease Guvnors Club Ball, leading to the TSA receiving a jaw-dropping donation of £12,000! Clarissa Constable placed a TSA collection box on her desk at work, which has already raised £40! The Week magazine selected the TSA as its charity to highlight in their 1st February issue, helping us raise awareness of TSC to their 150,000 readers! Gift Horse, a gift shop in Market Rasen, has gathered £35 in VAL AND JOHN AWARDING THE DONATION their collection tin! Thank you! TO LOUISE FISH (TSA CEO) John Lewis Logic Park have been at it again, raising money for the TSA at the end of last year through a Christmas Hamper Raffle and a sale of homemade sweets and cakes. This brings their total raised to date to an epic £3,475! Equistone Partners Europe Limited has selected the TSA as their ‘Charity of the Year 2020’! Community member Christine Johnstone works at Equistone, and the whole team wanted to support her and her daughter, Bailey. The team has a lot of fundraising planned, with sponsored slims, poker nights and epic bike rides to start their busy 2020! To kick off the year, Equistone Partners Europe Limited have made an incredible donation of £25,000! The TSA team collected the donation from Christine when we held our all-staff meeting at the Equistone offices in February – Equistone even donated their office space to give us somewhere to hold our staff CHRISTINE JOHNSTONE AWARDING THE DONATION TO LOUISE FISH (TSA CHIEF EXECUTIVE) AND MARTIN meeting! SHORT (TSA VICE-CHAIR) The Ramsdens Branch in Beeston near Nottingham have selected the TSA as their Charity of the Year 2020! They are collecting unused foreign currency and out-of-date bank notes in-store and will donate the value of the currency to the TSA! There are lots of ways to get your employer or a local company involved in TSA fundraising, such as: Ask a local store or coffee shop to host a collection tin Nominate the TSA as the Charity of the Year at your work Check if your employer has a matched giving scheme – in some cases this could double your fundraising! For more ideas on getting a business involved in corporate fundraising, please visit: tuberous-sclerosis.org/corporate 26 | APRIL 2020
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