Renfrew-Collingwood Seniors' Guide - Information on Seniors' Programs and Services

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Renfrew-Collingwood Seniors' Guide - Information on Seniors' Programs and Services
Renfrew-Collingwood                                     Foreword
Seniors’ Guide                                          This resource guide is a collaborative project
                                                        of Collingwood Neighbourhood House,
Information on Seniors’                                 Renfrew-Collingwood Seniors’ Society, Vancouver
Programs and Services                                   Coastal Health, Renfrew Park Community Centre,
                                                        Three Links Care Society and senior residents of
                                                        the Renfrew-Collingwood Area.

                                                        The purpose of the guide is to provide information
                                                        that allows seniors to access the many seniors’
                                                        programs and services within the Renfrew-
                                                        Collingwood community. This guide does not offer
                                                        any specific recommendations.

                                                        This seniors’ guide is one of four service areas of the
                                                        Community Action for Seniors’ Independence (CASI)
                                                        Program. The CASI Program is jointly supported
                                                        by the United Way of the Lower Mainland and the
                                                        Government of BC. CASI is also administered
                                                        by Collingwood Neighbourhood House and
                                                        Renfrew-Collingwood Seniors’ Society.

The Community Action for Seniors’ Independence
(CASI) Program is jointly supported by the United Way
of the Lower Mainland and the Government of BC.
Renfrew-Collingwood Seniors' Guide - Information on Seniors' Programs and Services
Community Action for                              Renfrew-Collingwood Map
Seniors’ Independence (CASI)

The Renfrew-Collingwood area is one of five
communities being served by the Community
Action for Seniors’ Indepenence (CASI)
pilot program.

CASI in Renfrew-Collingwood provides the
following service areas:

1. Seniors’ Shuttle: This service helps seniors
attend medical appointments, grocery shopping
and other errands.

2. Walking Club: Seniors can keep fit and meet
new people through regular walking around the
neighbourhood and other neighbouring areas.

3. Light Housekeeping: Connecting seniors
with housekeepers for light house work.

4. Seniors’ Guide: Educates seniors on
programs and services within the Renfrew-
Collingwood community.

Call 604-435-0375 to find out more information.
Acknowledgements
                                                Research and Data Gathering Team
We thank the following people for making this   • Melissa Chungfat
resource guide possible:                        • Ewa Jagla
                                                • Yuk Choo Leong
CASI Program Funders                            • Elisa Reyes
• Government of BC                              Editing, Graphics & Layout
• United Way of the Lower Mainland              • Melissa Chungfat
CASI Administering Agencies                     • Kathryn Cureton
• Collingwood Neighbourhood House               Printer
• Renfrew-Collingwood Seniors’ Society          • Pen & Paper Printing
CASI Advisory Committee                         Special Contributions
• Melissa Chungfat, CASI Co-Coordinator
• Donna Clarke, Renfrew-Collingwood             A special thanks to the business and service
  Seniors’ Society                              providers in the Renfrew-Collingwood community
• Kathryn Cureton, CASI Co-Coordinator          that worked in cooperation with the research and
• Charito Gailling, Vancouver Coastal Health    gathering team.
• Jennifer Gray-Grant, Collingwood
  Neighbourhood House                           Thanks to the senior focus groups from
• Jackie McHugh, Collingwood senior resident    Renfrew-Collingwood Seniors’ Society, Renfrew
• Michael McLenaghen, Collingwood               Park Community Centre and Collingwood
  Neighbourhood House                           Neighbourhood House who took time to review
• Marie Olsson, Three Links Care Society        this booklet before it went to final print.
• Cheryl Palidda, Renfrew Park Community
  Centre
• Rachael Rousseau, Three Links Care Society
Table of Contents                                                          • Low-cost Dental Care in Neighbouring
                                                                             Communities . . . . . . . . . . . . . . . . . . . . . . . . 50
A. Community Programs and Services                                         • Low-cost Therapy Equipment in
                                                                 Page
                                                                             Neighbouring Communities . . . . . . . . . . . . .54
•   Social and Recreational Activities . . . . . . . . . 1
•   Education . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
                                                                           E. Home Support and Housing
•   Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
•   Local Parks in Renfrew-Collingwood . . . . . . 11                 .    • Home Support and Maintenance . . . . . . . . . 57
•   Public Libraries in Renfrew-Collingwood . . . 13                       • Housing Services . . . . . . . . . . . . . . . . . . . . .60
•   Faith Groups . . . . . . . . . . . . . . . . . . . . . . . . 14        • Housing in Renfrew-Collingwood . . . . . . . . .63
•   Multicultural Agencies in
                                                                           • Housing in Neighbouring Communities . . . . 66
    Neighbouring Communities . . . . . . . . . . . . . 19
                                                                                »» Assisted Living Housing Units . . . . . . . . .66
B. Financial Services
                                                                                »» BC Housing Units/Non-profits/Co-ops . . .67
• Government Financial Services . . . . . . . . . 23
• Banks and Other Financial Institutions in
                                                                                »» Residential Care and Services . . . . . . . . 69
    Renfrew-Collingwood . . . . . . . . . . . . . . . . . 27
                                                                                »» Respite Homes and Services . . . . . . . . . 69
C. Food and Nutrition . . . . . . . . . . . . . . . . . . 30

D. Health Care                                                             F. Personal Safety and Security . . . . . . . . . . 76

•   Health Information and Helplines . . . . . . . . 36                    G. Transportation . . . . . . . . . . . . . . . . . . . . . . 80
•   Health Services . . . . . . . . . . . . . . . . . . . . . . 40
                                                                           H. Seniors’ Discounts from Business
•   Evergreen Community Health Centre . . . . . 45
                                                                           Establishments in Renfrew-Collingwood . . .84
•   Medical Clinics . . . . . . . . . . . . . . . . . . . . . . 47
•   Acupuncture and Massage . . . . . . . . . . . . . 47                   I. Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
•   Hospitals in Neighbouring Communities . . . 48
A. Community Programs and
Services                                       Renfrew Park Community Centre
                                               2929 East 22nd Avenue
Social and Recreational Activities             Vancouver, B.C.
                                               Phone: 604-257-8388
Collingwood Neighbourhood House
5288 Joyce Street                              Dance and Music:
Vancouver, B.C.                                • Ballroom Social Dance
Phone: 604-435-0323                            • Chinese Classical Dance
Social Activities for Seniors:                 • Hawaiian Dance in Cantonese
• Community Lunch                              • Line Dance All Levels
• Seniors Coffee Drop-in
                                               • Renfrew Singing Group
• Seniors Wellness Group
                                               • Senior Private Piano Lessons
Sports & Recreation for Seniors:               • Tai Chi Fan Dance
•   Chinese Classical Dance                    • Yuen Kek Dance
•   Pilates
•   Seniors’ Chair Yoga                        Health:
•   Seniors Strength and Stretch               •   Blood Pressure Clinics
•   Seniors Yoga Drop-In                       •   Flu Clinic
•   Tai Chi for Seniors                        •   Peer Counseling
                                               •   Podiatry Clinics
Community Action for Seniors’ Independence
Program (CASI), Walking Clubs
                                               Fitness & Recreation:
Phone: 604-435-0375 // Email: casi@cnh.bc.ca
                                               • Aquafit Social
Enjoy walking exercises in and around local    • Badminton Beg
parks, malls and shopping centers.
                      1                                                2
•   Carpet Bowling                       • Science World
•   Craft Club                           • Steam Train Winery Tour
•   Foamball Tennis                      • West Coast Express
•   Karaoke Singing
•   Nordic Pole-Walking                  Renfrew-Collingwood Seniors’ Society
•   Table Tennis for Older Adults        2970 East 22nd Avenue
•   Walking Club                         Vancouver, B.C.
                                         Phone: 604-430-1441 // Email: rcss@shawbiz.ca
Luncheons:
                                         Arts:
• Chinese Seniors Christmas Luncheon
• Chinese Seniors Moon Fest Luncheon     • The Arts and Health Project: Provides
• Christmas Luncheon                       professionally-led arts programming to
• Community Lunch Program                  vulnerable seniors and to study how ongoing
• Latin Luncheon                           involvement in community-based creative arts
• October Fest Luncheon                    practices could improve the health and well-
• Touch of Paris Luncheon                  being of older adults facing economic, social
                                           and cultural obstacles that inhibit their optimal
Social Activities:                         health. Offered Tuesdays from 10:00 a.m.
• Chinese Social Group                     to 12:00 p.m.
• Latin American Social Group
                                         Community Days:
• Lunch Social
                                         • Arts, Health and Seniors
• Tuesday Social
                                         • Bingo
• The Twitchers-Beg Bird Watching Club
                                         • Brentwood Outing
                                         • Bus Outing
Trips:
                                         • Mystery Drive
• Christmas Lights Tour
                                         • Yarns of Fun
• Cranberry Celebration Tour

                        3                                       4
Food Service:                            Renfrew-Collingwood Community Safety &
• Hot/Frozen Meals Service               Services
• Community Lunch                        Collingwood Community Policing Centre
                                         5160 Joyce Street
Recreational Programs:
                                         Vancouver, B.C. V5R 4H1
• 3-Hole Golf
                                         Phone: 604-717-2935
• Bean Bag Toss
                                         Email: crimprev@telus.net
• Carpet Bowling
• Gentle Yoga                            Crime Prevention Education, Public Awareness
• Pool Noodle Hockey                     and Community Involvement.

Spa Days:                                It’s All About M.E.: Taking crime prevention
• Nail Salon                             education out of the classroom and onto the
• Hand Massages                          streets by taking seniors on field trips. The field
• Sit Fit
                                         trip addresses various crime and safety concerns
• Table Games
                                         including the following:
• Walking Club
• Wii Video Games                        • Purse safety
                                         • Tactical walking (safest place to walk)
                                         • Aggressive people
Education
                                         • Traffic safety
Computer Classes
Collingwood Neighbourhood House          Senior Safe Tea Program: Educates seniors
5288 Joyce Street                        on ways to protect themselves against different
Vancouver, B.C. // www.cnh.bc.ca         types of fraud and other forms of elder abuse.

Classes offered throughout the year in   Whistle Blower Program: Seniors are trained to
Cantonese, Mandarin and English.         use the whistle when in danger or witnessing

                      5                                          6
someone in danger in a public environment.         supports and resource referral.

Renfrew-Collingwood Food Security Institute
                                                   Renfrew-Collingwood Seniors’ Society
Collingwood Neighbourhood House
                                                   2970 East 22nd Avenue
5288 Joyce Street
                                                   Vancouver, B.C.
Vancouver, B.C.
                                                   Phone: 604-430-1441
Phone: 604-435-0323
                                                   Email: rcss@shawbiz.ca
www.cnh.bc.ca
                                                   Education:
See page 32-33 for more details.
                                                   • Adult Day Program: provides social and
Renfrew-Collingwood Literacy Program                 recreational opportunities in a safe, suitable
Collingwood Neighbourhood House                      and caring environment. It is offered Monday,
5288 Joyce Street                                    Wednesday and Thursday from 10:00 a.m. to
Vancouver, B.C.                                      3:00 p.m.
Phone: 604-435-0323 // www.cnh.bc.ca               • Caregiver Support Education
                                                   • Wellness Education
Programs include ESL beginner and literacy for     • Community Awareness
women, ESL for seniors/low-cost adult ESL, First
                                                   Renfrew Park Community Centre
Aid and emergency preparedness.
                                                   East 22nd Avenue and Renfrew Street
Renfrew-Collingwood Homelessness Steering          Vancouver, B.C.
Committee                                          Phone: 604-257-8388
Collingwood Neighbourhood House                    http://renfrewcc.com
5288 Joyce Street
                                                   Caregiver Support Group: Participants can
Vancouver, B.C.
                                                   connect with other caregivers once a month,
Phone: 604-435-0323 // www.cnh.bc.ca
                                                   learn strategies for coping and find out
Provides education on homelessness prevention,     information on navigating the health care system.

                      7                                                   8
Chinese ESL: Basic ABC.                             experiences to strengthen capacities of existing
                                                    volunteer leaders in the community. Collingwood
Computer Classes: Basic, internet, photo editing,
                                                    Neighbourhood House staff and residents
Windows basic and word processing. Classes
                                                    facilitate workshops on various topics.
are available in English and Chinese.

Computer Lab for Seniors: There are computers
                                                    Legal
with internet access for public use.                BC Centre for Elder Advocacy & Support
                                                    (BCCEAS)
Craft Club: This club welcomes beginners and
                                                    380-1199 West Pender Street
experienced crafters. Projects can include card
                                                    Vancouver, B.C. V6B 1S5
making, needle crafts, quilting and scrapbooking.
                                                    Phone: 604-688-1927 // Email: info@bcceas.ca
The supplies are provided.                          www.bcceas.ca
Renfrew Arts Group: Learn to paint and please       Legal Advocacy Program: Provides legal
bring your own supplies.                            information, advice and advocacy to adults
Seniors Private Piano Lessons: 30-minute            age 55 years and up on issues relating to
private lessons.                                    the Residential Tenancy Act and access to
                                                    government benefits and pensions.
Renfrew-Collingwood Community Leadership
Institute                                           BC CEAS Elder Law Clinic (independent division
Collingwood Neighbourhood House                     of BC CEAS): Provides services to older adults
5288 Joyce Street                                   who have legal issues covered under the clinic’s
Vancouver, B.C.                                     service priority areas and unable to access
Phone: 604-435-0323                                 justice due to financial, physical, social or other
www.cnh.bc.ca
                                                    barriers. Priority areas include legal problems
The institute offers hands-on learning              related to assisted living or financial exploitation.

                       9                                                    10
Local Parks in                                     Earles Park
                                                   2801 E 41st Avenue & Earles Street
Renfrew-Collingwood
                                                   Vancouver, B.C.
Questions about the parks can be directed to the   Falaise Park
Vancouver Board of Parks and Recreation by         3434 Falaise Avenue
dialing 3-1-1.                                     Vancouver, B.C.

Aberdeen Park                                      Foster Park
3525 Foster Avenue                                 5501 Aberdeen Street
Vancouver, B.C.                                    Vancouver, B.C.

                                                   Gaston Park
Beaconsfield Park
                                                   3470 Crowley Drive & Tyne Drive
3215 Slocan Street & 15th Street
                                                   Vancouver, B.C.
Vancouver, B.C.
                                                   Melbourne Park
Cariboo Park
                                                   3530 Vanness Avenue & Melbourne St.
3450 E. 29th Avenue & Cariboo Street
                                                   Vancouver, B.C.
Vancouver, B.C.
                                                   Norquay Park
Carleton Park
                                                   5050 Wales Street & Kingsway
3450 Price Street & Joyce St.
                                                   Vancouver, B.C.
Vancouver, B.C.
                                                   Price Park
Collingwood Park
                                                   3650 Price Street & Boundary Road
5275 McKinnon Street & Euclid Street
                                                   Vancouver, B.C.
Vancouver, B.C.
                                                   Renfrew Park
                                                   2929 E 22nd Avenue
                                                   Vancouver, B.C.
                     11                                                  12
Renfrew Ravine Park                                  Faith Groups
3900 Renfrew Street & 24th Avenue
Vancouver, B.C.                                      Basil Hakka Lutheran Church
                                                     2575 Nanaimo Street
Slocan Park                                          Vancouver, B.C.
2750 E 29th Avenue & Slocan Street                   Phone: 604-255-5988
Vancouver, B.C.
                                                     Bethel Chinese Christian MB Church
                                                     3215 School Avenue
Public Libraries in                                  Vancouver, B.C.
Renfrew-Collingwood                                  Phone: 604-434-6727

Vancouver Public Library Branches                    Broadway Church
                                                     2700 Broadway East
Collingwood Branch
                                                     Vancouver, B.C.
2985 Kingsway
                                                     Phone: 604-253-2700
Vancouver, B.C.
Phone: 604-665-3953
                                                     Cascade Gospel Church
                                                     3833 Boundary Road
Renfrew Branch
                                                     Vancouver, B.C.
2969 East 22nd Avenue
                                                     Phone: 604-437-8924
Vancouver, B.C.
Phone: 604-257-8705
                                                     Church of Vancouver
                                                     2647 Kingsway
Both branches will schedule a 30-minute
                                                     Vancouver, B.C.
appointment with a technician to assist seniors in
                                                     Phone: 604-254-0924
learning how to use the internet or set up email.

                      13                                                   14
Collingwood Baptist Church            Jehovah’s Witnesses
4847 Joyce Street                     3280 Grandview Highway
Vancouver, B.C.                       Vancouver, B.C.
Phone: 604-433-5616                   Phone: 604-433-6633

Community of Christ                   Life Centre Community Church
3333 Kaslo Street                     Suite 130- 3665 Kingsway
Vancouver, B.C.                       Vancouver, B.C.
Phone: 604-435-5344                   Phone: 604-433-3710

First Hungarian Presbyterian Church   Ling Jiou Mountain Buddhist Society
2791 27th Avenue                      2496 Galt Street
Vancouver, B.C.                       Vancouver, B.C.
Phone: 604-437-3442                   Phone: 604-875-1208

Greek Orthodox Community of East      Nalendabodhi Vancouver
Vancouver                             4610 Earles Street
4541 Boundary Road                    Vancouver, BC
Vancouver, B.C.                       Phone: 604-675-9282
Phone: 604-438-6432
                                      Sat Guru Ram Singh Satsung Service Inc
Islamic Information Centre            5588 Joyce Street
3127 Kingsway                         Vancouver, B.C.
Vancouver, B.C.                       Phone: 604-430-8425
Phone: 604-434-7526

                    15                                   16
St. Jude’s Parish & Shrine                True Jesus Church
3078 Renfrew Street                       4580 Gothard Street
Vancouver, B.C.                           Vancouver, B.C.
Phone: 604-434-6700                       Phone: 604-434-8825

St. Mary’s Roman Catholic Church          Vancover Buddhism Society
5251 Joyce Street                         3642 Kingsway
Vancouver, B.C.                           Vancouver, B.C.
Phone: 604-435-9611                       Phone: 604-434-1223

St. Thomas Anglican Church                Vancouver Chinese Evangelical Free Church
2444 41st Avenue                          3642 Kingsway
Vancouver, B.C.                           Vancouver, B.C.
Phone: 604-434-6111                       Phone: 604-254-1242

Standard Holiness Church
3101 22nd Avenue East
Vancouver, B.C.
Phone: 604-437-9017

Tenrikyo Konohana Joyous Mission Centre
3690 Nanaimo Street
Vancouver, B.C.
Phone: 604-433-4773

                    17                                          18
Multicultural Agencies in                           Multilingual Orientation Service Association for
Neighbouring Communities                            Immigrant Communities (MOSAIC)
                                                    1720 Grant Street, 2nd Floor
Affiliation of Multicultural Societies and          Vancouver, B.C.
Service Agencies (AMSSA)                            Phone: 604-254-9626
Suite 205–2929 Commercial Drive                     Email: mosaic@mosaicbc.com
Vancouver, B.C.                                     www.mosaicbc.com
Phone: 604-718-2780
Email: amssa@amssa.org                              Dedicated to addressing issues that affect
www.amssa.org                                       immigrants and refugees during their settlement
                                                    and integration into Canadian society. The
Affiliation of multicultural agencies providing
                                                    organization supports and empowers immigrant and
immigrant settlement and multicultural
                                                    refugee communities.
services in communities throughout British
Columbia. AMSSA champions the promotion of          Multicultural Helping House Society (MHHS)
multiculturalism, diversity, multicultural health   4802 Fraser Street
                                                    Vancouver, B.C.
and human rights.
                                                    Phone: 604-879-3277
Immigrant Settlement Services (ISS)                 www.helpinghouse.org
#501–333 Terminal Avenue
                                                    Helping immigrants from diverse ethnic and
Vancouver, B.C.
Phone: 604-684-2561 // Email: iss@issbc.org         socio-economic backgrounds by providing timely
www.issbc.org                                       social, employment, economic support, training and
                                                    education services.
The society provides a variety of services
to Lower Mainland immigrant and refugee
communities.

                        19                                                 20
Pacific Immigrant Resources Society (PIRS)         United Chinese Community Enrichment
Suite 210–3680 East Hastings Street                Services Society (S.U.C.C.E.S.S.)
Vancouver, B.C.                                    Social Service Centre, Dr. Dorothy Lam Building
Phone: 604-298-5888 // Email: info@pirs.bc.ca      28 West Pender Street
                                                   Vancouver, B.C.
Community-based organization that has been
                                                   Phone: 604-684-1628
providing services for immigrant women and their   www.successbc.ca/eng
young children in Vancouver.

Seniors South Asian Friendship Society             Mandate is to promote the well-being of all
Edmonds Community Centre for the Retired           Canadians and immigrants. They encourage
7282 Kingsway                                      participation in the community by delivering services
Burnaby, B.C.                                      in social, employment, business and economic
Phone: 604-525-1671                                development, education and health services.

Offers regular programs for Indo Canadian          Vancouver Multicultural Society of BC
                                                   1254 7th Avenue West
seniors.
                                                   Vancouver, B.C.
                                                   Phone: 604-731-4648
                                                   Email: info@urbancultures.ca

                                                   An umbrella organization representing ethnocultural
                                                   communities in the Lower Mainland.

                     21                                                  22
B. Financial Services                            Benefits to people who have contributed to the
                                                 plan through paid employment in Canada. CPP
Government Financial Services                    normally begins the month after the 65th birthday.

Allowance for the Survivor                       Employment Insurance Benefits (EI)
Service Canada                                   Service Canada
1420 Kingsway                                    1420 Kingsway
Vancouver, B.C.                                  Vancouver, B.C.
Phone: 1-800-277-9914 (toll-free)                Phone: 1-800-622-6232 (toll-free)
www.servicecanada.gc.ca                          www.servicecanada.gc.ca

The Allowance provides extra money to eligible   Seniors who wish to continue working after 65
low-income people aged 60 to 64. The benefit     years are eligible for the same Employment
will be based on the combined incomes of you     Insurance benefits as other workers in Canada.
and your spouse or common-law partner. You       Goods & Services Tax Credit
may receive the survivor’s allowance if your     1166 West Pender Street
spouse or common-law partner dies until you      Vancouver, B.C.
reach 65 years old.                              Phone: 1-800-959-8281
Canada Pension Plan (CPP)                        www.cra.gc.ca
Service Canada                                   This is a tax-free quarterly payment that helps
1420 Kingsway                                    people with low-income offset all or part of the
Vancouver, B.C.                                  GST they pay. People must file their income tax
Phone: 1-800-622-6232 (toll-free)                and benefit return and complete the Goods &
www.servicecanada.gc.ca                          Services Tax application area.

                     23                                                24
Guaranteed Income Supplement (GIS)                   Shelter Aid for Elderly Residents (SAFER):
Service Canada                                       Suite 101-4555 Kingsway
1420 Kingsway                                        Burnaby, B.C.
Vancouver, B.C.                                      Phone: 604-433-2218, press “1”
Phone: 1-800-622-6232 (toll-free)                    www.bchousing.org/programs/SAFER
www.servicecanada.gc.ca
                                                     Provides monthly cash payments to subsidize
Seniors with low income could be eligible for this   rents for eligible B.C. seniors who are 60 years
benefit that provides additional money on top of     old or over and who pay rent for their homes.
Old Age Security Pension. You must apply for
this benefit.                                        Taxpayer Services Information Line
                                                     Phone: 1-877-387-3332
Old Age Security Pension (OAS)                       Email: ITBTaxQuestions@gov.bc.ca
Service Canada
1420 Kingsway                                        Veterans Affairs Canada
Vancouver, B.C.                                      Vancouver District Office
Phone: 1-800-277-9914 (toll-free)                    900-605 Robson Street
www.servicecanada.gc.ca                              Vancouver, B.C.
                                                     Phone: 604-666-0937
Federally-funded monthly pension that is paid to     www.veterans.gc.ca
Canadian Citizens and legal residents of Canada
once they have reached the age of 65.                Provides assistance to elderly clients and
                                                     caregivers living at home and in community
                                                     facilities. Assistance may include disability
                                                     benefits, health care and palliative care among
                                                     other things.

                      25                                                    26
Banks and Other Financial Institutions      HSBC Bank Canada
in Renfrew-Collingwood                      3366 Kingsway
                                            Vancouver, B.C.
BMO Bank of Montreal                        Phone: 604-430-3261
3290 Grandview Highway                      www.hsbc.ca
Vancouver, B.C.
Tel. No. 604-665-2514                       Money Mart
www.bmo.com                                 3398 Kingsway
                                            Vancouver, B.C.
Canadian Imperial Bank of Commerce (CIBC)   Phone: 604-606-9670
3297 Kingsway                               www.moneymart.ca
Vancouver, B.C.
Phone: 604-665-1288                         Rand & Fowler Insurance
www.cibc.com                                2323 Boundary Road
                                            Vancouver, B.C.
Community Savings Credit Union              Phone: 604-298-4222
5108 Joyce Street                           www.randandfowler.com
Vancouver, B.C.
Phone: 604-654-2000                         Royal Bank
www.comsavings.com                          3318 Kingsway
                                            Vancouver, B.C.
Focus Financial (Cheque Cashing Service)    Phone: 604-665-3888
3333 Kingsway                               www.rbc.com
Vancouver, B.C.
Phone: 604-439-7667

                   27                                             28
TD Bank Financial Group        C. Food and Nutrition
3363 Kingsway
Vancouver, B.C.                Banana Grove Market & Deli
Phone: 604-654-3975            2705 East 22nd Avenue
www.tdcanadatrust.com          Vancouver, B.C.
                               Phone: 604-435-0646
The Sussex Insurance Group
                               http://bananagrovemarket.com
3185 Grandview Hwy.
Vancouver, B.C.							         Free delivery if people buy at least $30.00 worth
Phone: 604-430-6600            of products or if people can’t come to the shop.
Vancity Savings Credit Union   Better Meals
3305 Kingsway                  Better Meals
Vancouver, B.C.                Phone: 604-299-1877
Phone: 604-877-7000            www.bettermeals.ca
Van Tel Credit Union           Home-cooked and high-quality food delivery.
3777 Kingsway
Burnaby, B.C.                  Casalinga Meal Service
Phone: 604-656-6287            Phone: 604-435-1994
                               www.casalingafoods.com

                               Home-cooked meals delivered at your door.

                       29                            30
Chinese Meals on Wheels, SUCCESS                 adequately for themselves. Each meal consists of
Vancouver                                        soup, bread, entrée, starch, vegetable and dessert.
Phone: 604-292-7200
                                                 Organics at Home
www.carebc.ca/meals                              Phone: 604-983-6657
Nutritious meals are prepared every weekday to   www.organicsathome.ca
the Chinese community in Vancouver. The meals    Delivers affordable, fresh, all-organic food to the
are delivered by Chinese-speaking volunteers.    home or business on a weekly basis.

Dietitian Services at HealthLink BC              Renfrew-Collingwood Food Security Institute
Phone: 8-1-1                                     Collingwood Neighbourhood House
www.healthlinkbc.ca/dietitian                    5288 Joyce Street
                                                 Vancouver, B.C.
Free nutrition and information.
                                                 Phone: 604-435-0323
Green Earth Organics
                                                 The food security institute supports and encourages
Phone: 604-708-2355
                                                 initiatives focused on growing, nutrition, cooking,
www.greenearthorganics.com
                                                 harvesting, sharing knowledge and resources,
A home and office organic grocery delivery       leadership development and capacity building.
service. There is a wide selection of 100%
                                                 • Breakfast Shower Program: This support
Certified Organic fruit, vegetables and other
                                                    includes free breakfast, access to showers, free
grocery produce.
                                                    clothes, medical care, housing advocacy and
Kosher Meals on Wheels                              addiction counselling.
Phone: 604-257-5151
                                                 • Community kitchen: Participants cook healthy
Delivers frozen Glatt Kosher meals once a           and nutritious food together and celebrate
week to seniors who are unable to prepare food

                      31                                                 32
multicultural culinary traditions once a month.   • Plant and seed swaps: Every Spring, people
                                                      trade and attain seeds and seedlings.
• Community gardening: The members care for
  several common plots. Get on the waiting list     • Blackberry Festival: The festival includes berry
  by calling Collingwood Neighbourhood House.         picking and a canning and baking event on the
                                                      days before the party.
• Community lunch: These three-course
                                                    • Collingwood Days (June event): Neighbours
  lunches are served every Tuesday and
                                                      gather to celebrate their community. Food
  Thursday at noon. The meals reflect the
                                                      security activities have included community
  changing seasons and diverse food traditions.
                                                      garden walks, plant sales and fundraisers.
• Rooftop garden: The garden is a place for         • Harvest Fair: This is a annual event connected to
  celebrations, workshops, environmental              the Renfrew Ravine Moon Festival. The festival
  education and leadership development.               celebrates the full moon, harvest, and the rich
  Food grown in the garden is used in cooking         multiculturalism that this community has to offer.
  initiatives.
                                                    Renfrew-Collingwood Seniors Society: Wheels
• Grow a Row Share a Row: Gardeners                 to Meals (Tuesdays and Fridays)
  commit to grow an extra row of food for the       2970 East 22nd Avenue
  community.                                        Vancouver, B.C.
                                                    Phone: 604-437-0441 // www.rencollseniors.ca
• Fruit and nut trees in Slocan Park: Replaces
  three trees removed from Slocan Park with six     A drop-in program that provides an opportunity for
  food-bearing trees.                               seniors to grow in their capacity as leaders, mentors
                                                    and advocates. The aim is to reduce isolation for
• Native Berry Trail: Demonstrates uses of
                                                    inactive seniors while enhancing the quality of
  native plants so that people will also be
                                                    lives of involved seniors. A home-cooked lunch is
  inspired to harvest and use them.
                                                    provided at noon.
                        33                                                 34
Safeway                                               D. Health Care
3410 Kingsway
Vancouver, B.C.                                       Health Information and Helplines
Phone: 604-439-0090
                                                      BC 2-1-1: Dial 2-1-1 (Available 24/7 for Lower
The first Tuesday of every month is Customer
                                                      Mainland)
Appreciation Day where you can get 10% off if
you spend at least $35.                               Provides free information and referral on
                                                      community resources around the Lower
Grocery delivery: If you are able to come to
                                                      Mainland including advocacy, finances, food,
the store from Monday to Saturday before
                                                      health care, arts and culture, housing, legal
4:00 p.m., you can choose your items and
                                                      services, multicultural services, recreation and
Safeway can deliver your groceries to your home
                                                      volunteering. Multilingual staff respond to calls.
for a small fee.
                                                      BC Alcohol and Drug Information and
Shop by phone: If you are unable to come to the
                                                      Referral Service
store, you can register for this program by calling   Phone: 604-660-9382
Vancouver Coastal Health at 604-709-6402.             Email: info@communityinfo.bc.ca
                                                      www.communityinfo.bc.ca
SPUD
Phone: 604-215-7783                                   Provides information and referral services for
www.spud.ca                                           people across B.C. needing help with any kind of
Healthy local and organic groceries                   substance abuse.
delivered right to your door with the option of
shopping online.

                       35                                                    36
BC Bereavement Helpline                            Distress Line Network of BC
Phone: 604-738-9950                                Phone: 604-310-6789 (Available 24/7)

Dedicated to the healthy and wholesome             Provides short-term emotional support, needs
recovery of individuals experiencing grief.        assessment and referrals.

BC Health & Seniors Info Line                      Emergency Number: Dial 9-1-1
Phone: 1-800-465-4911
                                                   HealthLink BC 8-1-1: Dial 8-1-1 (Available 24/7)
Central line to get information on health and      Email: healthlinkbc@healthlinkbc.ca
non-health related federal and provincial
                                                   Non-emergency health information and services.
government programs and services for seniors.
                                                   Translation services are available in over 130
There is health care information and offers
                                                   languages on request. Receive confidential health
translation in about 130 languages.
                                                   advice from a public health nurse, ask a pharmacist
Crisis Intervention & Suicide Prevention           medication questions and get healthy eating
Centre of BC                                       advice. For deaf and hearing-impaired assistance,
Phone: 604-872-1811                                call 7-1-1.
Email: info@crisiscentre.bc.ca
                                                   HeretoHelp, BC Partners for Mental Health and
Telephone crisis intervention for people           Addictions Information.
experiencing emotional distress.                   Phone: 604-669-7600

Dementia Help Line, Alzheimer Society              Working to help people better prevent and manage
Phone: 604-681-8651                                mental health and substance use problems.
Provides information and support for caregivers,   Poison Control: 604-682-5050
people with dementia and the general public.
                                                   Call if you suspect someone has been poisoned by
                                                   a medicine chemical or other substance.
                      37                                                 38
Seniors Advocacy Information Line:                     VCH Vancouver Community Central Intake Line
604-437-1940                                           Phone: 604-263-7377

Offers legal information, referrals to a lawyer        A public and professional referral line to
and advocacy to seniors, community agencies            community health services including: home care
and others in the province. Seniors must be at         and ambulatory clinics, occupational therapy and
least 65 years old and meet criteria for a lawyer      physiotherapy, case-management, info on housing
referral.                                              options such as assisted living.

Seniors Housing Information Program:
604-520-6621
                                                       Health Services
The directory provides a comprehensive list of
                                                       All-Ways Foot Care
housing currently available for seniors living in or   720–999 West Broadway
wishing to live in the Lower Mainland.                 Vancouver, B.C. V5Z 1KS
                                                       Phone: 604-873-8533
Vancouver 3-1-1: Dial 3-1-1 (Available 24/7)
                                                       Alzheimer Society
Residents of Vancouver can call 3-1-1 for
                                                       Phone: 604-681-6530
information on city services or concerns from
                                                       info@alzheimerbc.org
potholes to business permits. Information can be
                                                       www.alzheimerbc.org
provided in dozens of languages.
                                                       Provides province-wide support services and
Vancouver Ambulance Service: 604-628-1730
                                                       education programs to people with Alzheimer`s
(Available 24/7)
                                                       disease, families, physicians and health care
Vancouver Fire Department: 604-665-6001                providers.

                       39                                                     40
BC Cancer Agency’s The Vancouver Centre           GF Strong Rehabilitation Centre (GFS)
600 West 10th Avenue                              4255 Laurel St.
Vancouver, B.C. V5Z 4E6                           Vancouver, B.C. V5Z 2G9
Phone: 604-877-6000                               Phone: 604-734-1313
www.bccancer.bc.ca/RS/VancouverCentre             http://gfstrong.vch.ca/

The Vancouver Centre for the care and treatment   GF Strong provides inpatient, outpatient, outreach
of cancer allows us to bring together a team of   and clinical support services to clients in four unique
people who will work to treat your cancer.        programs: Acquired Brain Injury, Spinal Cord Injury,
                                                  Arthritis and Neuromusculoskeletal.
British Columbia Ambulance Service
Suite 302, 2955 Virtual Way                       Health Insurance BC
Vancouver, B.C. V5M 4X6                           PO Box 9655 Stn Prov Govt
Phone: 604-660-6897                               Victoria, B.C. V8W 9P2
www.bcas.ca                                       Phone: 604-683-7151
                                                  www.hibc.gov.bc.ca
Provides ground and air ambulance service.
                                                  Health Insurance BC is the new name for the
George Pearson Centre
700 West 57th Avenue                              administrative operations of the Medical Services
Vancouver, B.C. V6P 1S1                           Plan (MSP) and PharmaCare, including Fair
                                                  PharmaCare. The programs and benefits have not
Home for 120 adults with severe disabilities.
                                                  changed - only the name, and the commitment to
The people who live here require specialized
                                                  improved customer service.
assistance as a result of disability, such as
multiple sclerosis, spinal cord and traumatic
brain injury.

                       41                                                42
BC Fair PharmaCare Plan (administered by              Mental Health and Addiction Services
Health Insurance BC)                                  Riverview Hospital
                                                      2601 Lougheed Highway
Provides assistance for those who need it most        Coquitlam, B.C. V3C 4J2
based on their net income. It requires a one-time     Phone: 604-524-7000
registration by phone or on the internet. After you   Email: feedback@bcmhs.bc.ca
register, PharmaCare will mail a consent form         www.bcmhas.ca
that must be signed and returned.
                                                      Provides specialized mental health services.
Medical Services Plan (MSP)
                                                      Renfrew-Collingwood Seniors’ Society
Insures medically required services provided          2970 East 22nd Avenue
to British Columbians. All B.C. residents are         Vancouver, B.C.
required to enrol with MSP and pay a monthly          Phone: 604-430-1441
premium. If you are 65 years of age or older and      •   Therapeutic Exercise Program
enrolled in MSP, you will automatically get a Gold    •   Foot Care and Podiatry
CareCard.                                             •   Health Monitoring
                                                      •   Seniors’ Safety
Medi Pedis
Phone: 778-867-0736                                   Travel Assistance Program (TAP)
Email: medipedis@hotmail.com                          Phone: 1-800-465-4911
www.medipedis.com                                     Offers travel discounts to eligible B.C. residents
Provides mobile nursing foot care services for        who must travel within the province for non-
seniors, diabetics and any individuals who have       emergency medical specialist services not
concerns with their feet.                             available in their own community, and whose
                                                      travel expenses are not covered by third-party
                                                      insurance or other government programs.

                       43                                                    44
Evergreen Community Health Centre                     Community-based Hospice Care
                                                      Specialized residential care for people with
3425 Crowley Drive                                    diagnosed terminal illness for end-of-life care.
Vancouver, B.C.
                                                      Home Care Teams
Phone: 604-872-2511
                                                      Provides a variety of clinical and supportive
www.vch.ca
                                                      services in clients’ homes, outpatient clinics and
Community health centres provide a range              other settings.
of health care services in a single location,
including access to public and community health       Home Support
nurses, physicians, mental health and addiction       Provides personal care services that help people
counsellors, dental clinics for children, speech      with ongoing health conditions to remain in their
therapists, youth drop-in health clinics and more.    homes and to be as independent as possible.

Ambulatory Home Care Nursing Clinics                  Influenza Vaccinations
Offers community-based clinics that provide           Free annual influenza vaccinations for eligible
eligible clients with direct-access to health         people.
assessment and treatment by nurses,                   Nutrition/Dietitian Services - Adult and Older
nutritionists and rehab therapists.
                                                      Adult Program
Caregiver Support Program                             Provides clinical nutrition counselling services to
Support group provides informal support,              homebound adults and older adults.
education, and information for caregivers.

Choice in Support for Independent Living
Provides funding for clients who are able to direct
their own home support care.

                      45                                                     46
Medical Clinics                                     Yang House Massage Treatment Clinic
                                                    Suite 102–3373 Kingsway
Care Point Medical Centre                           Vancouver, B.C.
5138 Joyce Street                                   Phone: 604-677-4653
Vancouver, B.C.
Phone: 604-436-0800                                 Yong Sheng Clinic (Acupuncture)
www.cbi.ca                                          2957 Kingsway
                                                    Vancouver, B.C.
A walk-in and medical clinic that offers patients   Phone: 604-439-0865
access to primary and specialty healthcare
services.
                                                    Hospitals in Neighbouring
Medical Clinic                                      Communities
Suite 103–3325 Kingsway
                                                    Holy Family Hospital (Providence Health
Vancouver, B.C.
Phone: 604-431-5008                                 Care)
                                                    7801 Argyle Street
                                                    Vancouver, B.C.
Acupuncture and Massage                             Phone: 604-321-2661
                                                    www.providencehealthcare.org
Nanging Acupuncture
3473 Kingsway                                       Provides specialized rehabilitation for older
Vancouver, B.C.                                     adults and residential care. The site is home to
Phone: 604-438-3737                                 142 extended care residents.
Sorim Acupuncture & Healing Art
3518 Kingsway
Vancouver, B.C.
Phone: 604-434-2479

                       47                                                  48
Mount St. Joseph Hospital (Providence              Vancouver General Hospital
Health Care)                                       Jim Pattison Pavilion
3080 Prince Edward Street                          899 West 12th Avenue
Vancouver, B.C.                                    Vancouver, B.C.
Phone: 604-874-1141                                Phone: 604-875-4111
www.providencehealthcare.org                       www.vch.bc.ca

A community hospital that offers both acute care   Offers specialized health care services.
and extended care services with a multicultural
focus and community programs.                      Low-cost Dental Care in
                                                   Neighbouring Communities
St. Paul’s Hospital (Providence Health Care)
1081 Burrard Street                                East Side Walk-In Dental Clinic
Vancouver, B.C.                                    455 East Hastings Street
Phone: 604-682-2344                                Vancouver, B.C.
www.providencehealthcare.org                       Phone: 604-254-9900
                                                   Email: dentalvnhs@shawbiz.ca
Has many medical and surgical programs
                                                   www.vnhs.net
including cardiac services and kidney care.
                                                   • Staffed by volunteer dentists
                                                   • Emergency pain relief

                                                   Gordon & Leslie Diamond Health Care Centre
                                                   7th Floor, 2775 Laurel Street
                                                   Vancouver, B.C.
                                                   Phone: 604 875 4006

                                                   • 10% off basic treatment, if done by dental
                                                     resident and have no dental insurance
                      49                                                 50
•   No reduction in lab fees                       Reach Clinic
•   New patients wait 2-4 weeks                    1145 Commercial Drive
•   IV sedation wait approximately 3 months        Vancouver, B.C.
•   Oral surgery wait approximately 2 years        Phone: 604-254-1331
•   For patients without dental insurance
                                                   • 10% discount for patients without dental
•   Patients can request a translator for visits
                                                     insurance
•   Examinations restorative preventative,
                                                   • No reduction in lab fees
    periodontal, extractions, prosthodontics
                                                   • Appointment required
Mid Main Community Health Centre                   • Approximately a 6-week wait list for new
3998 Main Street                                     patients
Vancouver, B.C.                                    • Examinations, preventative, periodontal
Phone: 604-873-3602                                  therapy, restorative, extractions,
midmain.net                                          prosthodontics
                                                   • No sedation
• 10% discount for patients without dental
                                                   • White fillings are extra
  insurance
• No reduction in lab fees                         Strathcona Community Dental Clinic
• Appointment required                             601 Keefer Street
• No wait list                                     Vancouver, B.C.
• Family dental care including tooth whitening,    Phone: 604-713-4485
  crowns, bridges, porcelain veneers, dentures,    www.strathcona-health.ca
  root canals and preventative
                                                   • Languages: Cantonese, Mandarin, French,
• No sedation
                                                     German spoken
• White fillings are extra
                                                   • Accepts seniors 65 and older
                                                   • 20% discount for patients without dental
                                                     insurance

                        51                                              52
•   No wait list                              UBC - Orthodontics
•   No hygienists                             UBC Faculty of Dentistry
•   Accept all dental plans                   2199 Wesbrook Mall
•   No balance billing                        Vancouver, B.C.
•   Appointment required                      Phone: 604-822-2324
•   No reduction in lab fees                  www.dentistry.ubc.ca
• No sedation                                 • Screening session offered at no charge from
UBC - Emergency Clinic                          January to April only
2151 Westbrook Mall, UBC
Vancouver, B.C.
                                              Low-cost Therapy Equipment in
Phone: 604-822-6917
                                              Neighbouring Communities
•     20-30% discount
•     Appointment required                    Aids to Independent Living (AIL) Program
•     Fillings, extractions                   Phone: 604-709-6600, ext. 633, 634, or 632
•     Drainage of abscess
                                              Operates in the Lower Mainland and provides
UBC General Dentistry                         free long-term loans of medical equipment
Nobel Biocare Oral Health Centre
                                              to those with limited incomes. Clients must
Faculty of Dentistry
                                              be referred by an occupational therapist or
2151 Wesbrook Mall
                                              physiotherapist.
Vancouver, B.C.
Phone: 604-822-2112                           HealthLinc Medical Equipment
www.dentistry.ubc.ca                          Unit 115–7011 Elmbridge Way
• 20-30% reduction in fees                    Richmond, B.C.
• Examinations, restorative, extractions,     Phone: 604-821-0075
  endodontics, prosthodontics, periodontics
                       53                                           54
Provides caregivers and clients homecare            health care professional.
equipment for sale and rental.
                                                    Personal Supports Information Line
HELP: Short Term Loan Service                       Phone: 1-888-818-1211
Vancouver Depot                                     Email: personalsupportsinformation@gov.bc.ca
209 W. 6th Avenue
                                                    Information and links to programs that provide
Vancouver, B.C.
Phone: 604-301-2566                                 equipment and assistive devices or other
                                                    personal supports to persons with disabilities.
Offers health equipment such as wheelchairs,
walkers and bathroom aids, by donation, on a        Red Cross
short-term basis to individuals recovering from     209 W. 6th Avenue
illness, injury, or surgery.                        Vancouver, B.C. V5Y 1K7
                                                    Phone: 604-301-2566
Opportunities for the Disabled                      Email: lmr.HELP@redcross.ca
319-4538 Kingsway
Burnaby, B.C.                                       Equipment includes mobility aids, bath aids,
Phone: 604-437-7780                                 toileting aids, walking aids and aids to daily
www.oftdf.org                                       living. All equipment loans from Red Cross
                                                    require a referral from a regulated health care
Offers free recycled medical equipment              professional.
supplies to physically challenged and lower
income individuals.

Palliative Equipment Program

Provides medical equipment to palliative patients
living in Vancouver. Clients must be on the B.C.
Palliative Benefits Program and referred by a

                      55                                                  56
E. Home Support and Housing                        • Find information and organizations they need

                                                   People who want to work with older people and
Home Support and Maintenance                       their caregivers can find the opportunities.

Always There for You                               Home Adaptations for Seniors’ Independence
Suite 100–12031 2nd Ave                            (HASI)
Richmond, B.C. V7E 3L6                             Canada Housing and Mortgage Corp.
                                                   200–1111 West Georgia St
Provides respite care.
                                                   Vancouver, B.C. V6E 4S4
Community Action for Seniors’ Independence         www.cmhc-schl.gc.ca
Program (CASI), Light Housekeeping                 Offers financial assistance for minor home
Phone: 604-435-0375                                adaptations that will help low-income seniors
Email: casi@cnh.bc.ca                              to perform daily activities in their home
Seniors are connected with housekeepers who        independently and safely.
provide housekeeping work at an affordable rate.   Homeowner Residential Rehabilitation
Elder Post                                         Assistance Program (Homeowner RRAP)
www.elderpost.com                                  B.C. Regional Business Centre
                                                   200–1111 West Georgia Street
Elderpost is a website where Caregivers and        Vancouver, B.C. V6E 4S4
older people can:                                  Phone: 1-800-668-2642
•   Find free services and support                 www.cmhc-schl.gc.ca
•   Find free or used equipment                    Canada Mortgage and Housing Corporation
•   Give away or sell equipment                    (CMHC) offers financial assistance to low-income
•   Find private caregivers for hire
                                                   homeowners for mandatory home repairs that
•   Find agencies that provide people to hire
                                                   will preserve the quality of affordable housing.
                         57                                               58
Mobile Work Crew                                    Housing Services
411 Seventh Street
New Westminster, B.C. V3M 3L2                       BC Housing
Phone: 604-723-3439                                 Suite 1701–4555 Kingsway
                                                    Burnaby, B.C.
General labour services that require a truck and    Phone: 604-433-1711
small work crew, including small moving jobs.       www.bchousing.org
Rental Residential Rehabilitation Assistance        BC Housing is the provincial crown agency that
Program (Rental RRAP)                               develops, manages and administers subsidized
B.C. Regional Business Centre                       housing options for those in greatest need.
200–1111 West Georgia Street
                                                    Home to Home Advisory Service
Vancouver, B.C. V6E 4S4
                                                    720-999 West Broadway
Phone: 1-800-668-2642
                                                    Vancouver, B.C.
www.cmhc-schl.gc.ca
                                                    Phone: 604-739-8080 // info@home-to-home.ca
Canada Mortgage Housing Corportation offers         www.home-to-home.ca
financial assistance to pay for mandatory repairs
                                                    Home to Home helps seniors and their families
to self-contained units of by low-income tenants.
                                                    develop multi-faceted eldercare plans to ensure
Senior Citizens’ Repair Service                     that seniors can continue to live in a suitable
3876 Norland Ave                                    living environment.
Burnaby, B.C.
                                                    Home Owner Grant
Phone: 604-291-1133
                                                    P.O. Box 9991 Stn. Prov. Gov’t
Services include plumbing, carpentry, electrical    Victoria, B.C.
work, yard work, housekeeping and general           Phone: 1-888-355-2700
handyman services.                                  www.sbr.gov.bc.ca

                      59                                                 60
The purpose of the home owner grant is to help    Residential Tenancy Office
reduce the amount of residential property tax     400-5021 Kingsway
British Columbians pay.                           Vancouver, B.C.
                                                  Phone: 604-660-1020
Homeowner Protection Office (HPO)
                                                  www.rto.gov.bc.ca
650–4789 Kingsway
Burnaby, B.C.                                     Provides landlords and tenants with information
Phone: 604-646-7050 // Email: hpo@hpo.bc.ca       and dispute resolution services.
www.hpo.bc.ca
                                                  Reverse Mortgages and Canadian Home
Serves buyers of new homes and people             Improvement National Head Office Plan
arranging for new homes to be built,              (CHIP)
homeowners, developers, residential builders,     Phone: 1-866-578-0980
building envelope renovators and ownerbuilders.
                                                  Information on CHIP Reverse Mortgages for
Property Tax Deferment                            homeowners.
Revenue Service
P.O. Box 7747 Stn Terminal                        Shelter Aid for Elderly Residents (SAFER):
Vancouver. B.C.                                   Phone: 604-433-2218, press “1”
Phone: 604-8733-7000                              Provides monthly cash payments to subsidize
Email: propertytax@vancouver.ca
                                                  rents for eligible B.C. seniors who are 60 years
www.sbr.gov.bc.ca
                                                  old or over and who pay rent for their homes.
Property Tax Deferment is a low-interest loan
                                                  Seniors Housing Information Program:
program that assists qualifying homeowners
                                                  604-520-6621
in paying the annual property taxes on their
principal residences.                             The directory provides a comprehensive list of
                                                  housing currently available for seniors living in or
                                                  wishing to live in the Lower Mainland.
                        61                                                62
Housing in Renfrew-Collingwood                     Residential Care Units
                                                   Italian Cultural Centre Society
BC Housing Units/Co-ops                            2610 Grandview Highway
To apply for any BC Housing complexes, apply       Vancouver, B.C. V5M 4P5
to any BC Housing office that keeps the Housing    Phone: 604-433-1778
Registry. The Registry includes a listing of
                                                   Royal Ascot Care Centre
public housing and some co-operative housing
                                                   2455 E. Broadway
providers. Please keep your application updated.
                                                   Vancouver, B.C. V5N 5E4
Find more details:                                 Phone: 604-254-5559
• http://www.bchousing.org/applicants/apply
                                                   Provides nursing care, nutritious meals, social
• Call 604-433-1711
                                                   activities, therapy programs, pharmacy services
Kaslo Gardens Co-op (BC Housing)                   and hairdressing.
2765 Cooperative Way
Vancouver, B.C. V5M 4S4                            Pro Vita Care Management Inc.
                                                   Suite 425–2455 East Broadway
Write to the co-op and include a self-addressed,   Vancouver, B.C. V5N 5E4
stamped envelope so they can mail you their        Phone: 604-433-1778
application form.
                                                   Three Links Care Society
Rupert Lane (BC Housing)                           2934 East 22nd Avenue
4830–4854 Rupert Street                            Vancouver, B.C. V5M 2Y4
Vancouver, B.C. V5R 2J7                            Phone: 604-433-7211
                                                   www.threelinks.com
Still Creek Co-op
107–2765 Co-operative Way
Vancouver, B.C. V5M 4S4

                      63                                                 64
Three Links Care Society operates the following    Housing in Neighbouring
housing services:                                  Communities

1. Three Links Care Centre: Fully accredited,      Assisted Living Housing Units
long-term complex care facility that provides
                                                   Brock Fahrni Pavillion
licensed residential care to seniors.
                                                   4650 Oak Street
                                                   Vancouver, B.C. V6H 4J4
2: Three Links Manor: Government-subsidized
                                                   Phone: 604-806-9710
apartment complex that provides a supportive
housing solution. Three Links Manor consists       Extended care facility is home to 150 residents,
of bachelor and one bedroom units with three       many of whom are armed forces veterans.
common area rooms.
                                                   Cedars at Beulah Garden
3. Three Links Houses: Accepts out-of-town         3355 East 5th Avenue
families with children who are receiving medical   Vancouver, B.C. V5M 1P5
treatment in the Lower Mainland for a serious      Phone: 604-251-4114
illness and families with patients of any age      Clarendon Court
receiving treatment and other family members       6404 Clarendon Street
who wish to be close by for support.               Vancouver, B.C. V5S 4X9
                                                   Phone: 604-324-6230
4. Odd Fellows Manor: Provides rental housing
to those who are 55 years or older with little
income and who can live independently.

                      65                                                 66
Honoria Conway                                       Brant Villa
4875 Heather Street                                  2270 East 25th Avenue
Vancouver, B.C. V5Z 0A7                              Vancouver, B.C. V5N 2V8
Phone: 604-876-7191
                                                     Apply by calling 604-433-2218. You can contact
For seniors who live independently with              The Housing Registry by mail or in person at
assistance.                                          101–4555 Kingsway, Burnaby, B.C.

Southview Heights                                    Skeena Terrace
7252 Kerr Street                                     2108 Cassiar St
Vancouver, B.C. V5S 3V2                              Vancouver, B.C. V5M 4J4
Phone: 604-438-3367
                                                     Apply by calling 604-433-2218. You can contact
BC Housing Units/Non-Profits/Co-ops                  The Housing Registry by mail or in person at
                                                     101–4555 Kingsway, Burnaby, B.C.
Beulah Garden Homes Society
3350 East 5th Avenue,                                Victoria Gardens Co-op
Vancouver, B.C. V5M 1P4                              1823 East 11th Avenue
Phone: 604 255-7707                                  Vancouver, B.C. V5N 1Y9
www.beulahgardenhomes.com
                                                     Apply by calling 604-433-2218. You can contact
Offers a variety of Affordable Housing               The Housing Registry by mail or in person at
possibilities for those seeking Independent Living   101–4555 Kingsway, Burnaby, B.C.
accommodation and Assisted Living residential
care. People can apply online at
http://www.beulahgardenhomes.com/contact/

                      67                                                  68
Residential Care and Services                        Bayshore Home Health
                                                     414–750 Broadway
Renfrew Care Centre
                                                     Vancouver, B.C. V5Z 1H3
1880 Renfrew Street
                                                     Phone: 604-873-2545
Vancouver, B.C. V5M 3H9
                                                     www.bayshore.ca
Phone: 604-255-7723
                                                     Services include registered nurses, personal care,
Folk Stone Adult Family Care Homes
                                                     family relief, homemakers, senior care, shopping,
3589 Commercial St.
                                                     meal preparation, companions and palliative care.
Vancouver, B.C. V5N 4G1
Phone: 604-736-3601                                  Classic Caregivers Ltd.: Vancouver Branch
                                                     1500–1200 West 73rd Avenue
South Granville Park Lodge
                                                     Vancouver, B.C. V6P 6G5
1645 East 14th Avenue
                                                     Phone: 604-263-3621
Vancouver, B.C. V5N 2C9
Phone: 604-732-8633                                  Hourly or live-in nurses, care aides, rehabilitation
                                                     aides, daily living support, and palliative care.
Respite Homes and Services
                                                     Comfort Keepers
Respite homes offer a way for primary caregivers     300–3665 Kingsway
to safely take a break from caring for their loved   Vancouver, B.C. V5R 5W2
ones and allow the senior to enjoy structured        Phone: 604-689-8609
activities outside the home with others of similar   www.comfortkeepers.ca
age or conditions. Respite care can be given
                                                     Provides assisted living services in the home.
inside or outside the home.
                                                     Offers companionship, services, meal preparation,
                                                     light housekeeping, transportation to appointments
                                                     and personal care.

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Community Home Support Services                      home. Services include palliative care, complex
Association                                          care, alzheimer/dementia care, discharge care,
111-1385 West 8th Ave                                respite care, live-in care, spinal cord care and
Vancouver, B.C V6H 3V9                               mobility care.
Phone: 604-739-4300
www.chssa.com                                        Family Respite Centre
                                                     2711 East 49th Avenue
Provides community-based home support and            Vancouver, B.C. V5S 1K3
care to adults.                                      Phone: 604-327-9525
                                                     www.carebc.ca
Diamond Geriatrics
288 West 8th Avenue                                  Respite is provided to relieve stress for caregivers
Vancouver, B.C. V5Y 1N5                              who are providing care and need a break. Respite is
Phone: 604-874-7764                                  available in the member’s home.
www.diamondgeriatrics.com
                                                     Full Spectrum Senior Services
Provides private case management, assessment,        #202–6556 Marlborough Avenue
care planning and counselling for both caregivers    Burnaby, B.C. V5H 3M1
and seniors.                                         Phone: 604-616-8401 // inquiries@ssac.ca
                                                     www.ssac.ca
Drake Medox Health Services (Vancouver)
200–535 West 10th Avenue                             Provides a range of services for seniors living at
Vancouver, B.C. V5Z 1K9                              home and for seniors in retirement homes.
A community home support business, providing         HomeCare West
home support workers and registered nurse            P.O. Box 91097
assistance to seniors and their families requiring   West Vancouver, B.C. V7V 3N3
personal care aid and assisted living in the         Phone: 604-924-5455

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Email: info@homecarewest.com                      Helps seniors and people with disabilities
www.homecarewest.com                              become independent or maintain independence
                                                  by providing them with quality care workers in
Offers a variety of services from home care
                                                  the comfort of their own homes or added care in
assistants, wellness programs, companions, live
                                                  hospitals and facilities.
in assistants and registered nurses.
                                                  Nurse Next Door Home Healthcare Services
Home Instead Senior Care
                                                  Phone: 604-961-7883
1100–1200 West 73rd Avenue
                                                  www.nursenextdoor.com
Vancouver, B.C. V6P 6G5
Phone: 604-925-1570                               Provides individuals with a range of one-on-
www.homeinstead.com                               one health care related servces within their own
Provides respite care daily or as needed.         home. Services include companionship, home
                                                  management, end-of-life care and live-in care.
Hospital Helpers
Phone: 604-269-9090                               Plum Living Home Health Services
Email jane@hospitalhelpers.ca                     1502 Comox Street
http://hospitalhelpers.ca                         Vancouver, B.C. V6G 1P2
                                                  Phone: 604-789-8725
Provides transporation services, hospital         Email: care@plumlivinghealth.com
companions, post-op home support and
                                                  Provides services specifically for the gay and
palliative care.
                                                  lesbian community. Offers home support,
Independent Quality Home Care                     personal care, nursing services, companionship,
Suite 720–999 West Broadway
                                                  case management and counseling.
Vancouver, B.C. V5Z 1K5
Phone: 604-725-9014

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Retirement Concepts                                 F. Personal Safety & Security
1160–1090 W. Georgia
Vancouver, B.C. V6E 3V7                             Assisted   Living Registrar of BC

Phone: 604-662-4969                                 300–1275 West 6th Ave.
www.retirementconcepts.com                          Vancouver, B.C. V6H 1A6
Offer services to seniors and their families        Phone: 604-714-3378
                                                    Email: info@alregistrar.bc.ca
including respite care, short-term stays,
                                                    www.healthservices.gov.bc.ca/assisted
adult day centres, wellness seminars and
information services.                               Protects health and safety of people who live in
                                                    assisted living residences.
Seniors Voices International
Vancouver, B.C.
                                                    BC Centre for Elder Advocacy & Support
Phone: 778-321-9193
                                                    (BCCEAS)
Offers personalized consultation to seniors         380-1199 West Pender Street
and their families to evaluate retirement homes     Vancouver, B.C. V6B 1S5
living, health and home care services to suit the   Phone: 604-688-1927
                                                    Email: info@bcceas.ca
individual senior’s lifestyle requirements.
                                                    www.bcceas.ca
Westside Nursing
                                                    A non-profit organization that works to prevent
7696 Elliott St
Vancouver, B.C. V6J 1M7                             elder abuse by educating the public and
Phone: 604-261-9161                                 providing a range of social advocacy and legal
                                                    services to older adults that have experienced
Provides private nursing, elder and respite care
                                                    abuse or mistreatment.
services to the Greater Vancouver area.

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BCCEAS Outreach programs:                            Email: info@bpcpa.ca // www.bpcpa.ca

1. Victim Services Program: Open to older adults     Provides assistance to consumers and
age 50 years and up who have experienced             administers Travel Insurance Fund.
abuse or are victims of a crime. Services include    Collingwood Community Policing Centre
assistance to access the justice system, practical   5160 Joyce Street
and emotional support and safety planning.           Vancouver, B.C. V5R 4H1
                                                     Phone: 604-717-2935 // Fax: 604-430-4955
2. Seniors Reaching Out to Seniors Program:
                                                     Email: crimeprev@telus.net
This program empowers older adults to reach out
and educate others in their community through        A results-oriented, community-based system
workshops on Building Community Connections          relying heavily on the cooperation of policing
and Protect Yourself! Financial Literacy             officers, volunteers and community members to
Workshops for Older Adults.                          help achieve the main goals of crime prevention,
                                                     education and community involvement.
BC Securities Commission
701 West Georgia Street
                                                     Legal Services Society
Vancouver, B.C. V6B 1X4
                                                     400-510 Burrard Street
Phone: 604-899-6854 // inquiries@bcsc.bc.ca
                                                     Vancouver, B.C. V6C 3A8
www.investright.org
                                                     Phone: 604-601-6000 // www.lss.bc.ca
Protection against investment scams.
                                                     Provides legal aid, advice and representation.
Business Practices and Consumer Protection
Authority
4946 Canada Way
Burnaby, B.C. V5G 4H7
Phone: 604-320-1667 // Fax: 250-920-7181

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People’s Law School                           G. Transportation
150-900 Howe Street
Vancouver, B.C. V6Z 2M4                       BC Bus Pass Program
Phone: 604-331-5400 // Fax: 604-331-5401      Phone: 1-866-866-0800, press “4” then press “3”
Email: staff@publiclegaled.bc.ca
www.publiclegaled.bc.ca                       Subsidized annual transit pass available for
                                              people receiving federal Old Age Security
Free legal and impartial information.
                                              pension, Guaranteed Income Supplement,
Public Guardian and Trustee of British        Spouse’s Allowance, Income Assistance for
Columbia                                      people with disability, or those age 60 to 64 years
700-808 West Hastings Street                  who receive BC Employment and Assistance.
Vancouver, B.C. V6C 1E1
Phone: 604-660-2421                           BC Ferries
Email: mail@trustee.bc.ca                     Phone: 604-953-3333
www.trustee.bc.ca                             www.translink.bc.ca

Administers the Adult Guardianship Act that   Seniors travel free on most BC Ferries routes
                                              Monday through Thursday except for holidays.
guards against seniors abuse and neglect.
                                              Present your B.C. Gold Care Card at the
VictimLINK                                    terminal.
302-815 Hornby Street
                                              Bus (TransLink)
Vancouver, B.C. V6Z 2E6
                                              Phone: 604-953-3333
Phone: 604-660-5199
                                              www.translink.bc.ca
Email: crimeprevention@gov.bc.ca
www.pssg.gov.bc.ca/victim_services            Seniors pay a concession rate.
Helps victims of crime or violence.

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