TRENDS MARKETING WHAT TO EXPECT IN 2021 - 25th Hour Communications

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TRENDS MARKETING WHAT TO EXPECT IN 2021 - 25th Hour Communications
MARKETING
TRENDS
WHAT TO EXPECT IN 2021

EMPLOYEE SPOTLIGHT   INVITATION ONLY   A WORLD OF
 ON MAGGIE MORLEY      SOCIAL MEDIA     POSITIVITY
                                                     1
TRENDS MARKETING WHAT TO EXPECT IN 2021 - 25th Hour Communications
IN EVERY ISSUE
                                                                                       From the
                                                                                       Extra Hour Blog
                From The President 03

                Show & Tele-Gram 04

                The Top 25 05
WHAT’S INSIDE

                We’re Obsessed 06

                Shock & Awwww 06
                                           Marketing Trends
                                           to Watch in 2021           08               (Boston, MA) Marketing agency 25th Hour
                                                                                       Communications, Inc. was recently awarded three
                                                                                       Communicator Awards recognizing outstanding
                                           Are You On the List?                        marketing and communications work alongside
                You Need This 07                                                       companies including Amazon, ESPN Films, Macy’s,
                                           Invitation only                             PepsiCo Design and Innovation, Forbes Media and
                                           social media sites

                                                                          14
                                                                                       Savvy. With over 6,000 entries received from across the

                                           20
                Advertising Flashback 18                                               United States and around the world, the Communicator
                                                                                       Awards is one of the largest and most competitive
                                                                                       awards programs honoring creative excellence for
                                                                                       communications professionals.
                Puzzles 24
                                                                  Employee Spotlight   The 26th Annual Communicator Awards announced
                                                                                       winners of excellence and distinction in New York in May
                                                                                       2020. Awards received by 25th Hour Communications

                  22
                                                                                       include:

                                                                                          - 2020 Communicator Awards Excellence, Non-profit
                                                                                            for Integrated Campaign for the San Bernardino
                                                                                            Valley College Summer/Fall 2019 Enrollment
                                                                                            Campaign
                  A World of Positivity:
                                                                                          - 2020 Communicator Awards Distinction,
                  Adding motivation to                                                      Promotional for Integrated Campaign for the
                  your Instagram feed                                                       St. Charles Community College Spring 2020
                                                                                            Enrollment Campaign

                                                                                          - 2020 Communicator Awards Distinction, Non-profit
                                                                                            for Integrated Campaign for the Stanly Community
                                                                                            College Foundation

                                                                                           				                      click here to read the rest
2                                                                                                                                                  3
TRENDS MARKETING WHAT TO EXPECT IN 2021 - 25th Hour Communications
THE TOP 25
    Check out the life of your                                                     These 25 things are happening here at 25th Hour
                                                                                   Communications and they have us really excited!
    25th Hour friends outside

                                 1.
    of the office.
                                          In 2020 the graphic designers at 25th Hour accumulated mul-
                                          tiple Design Awards from the Daveys and and Hermes adding
                                          to our long list of recognition for great work in our field.

                                 2.    25th Hour was awarded a place on the
                                       Utah Statewide Vendor List making us a
                                       viable source to the state without RFP.
                                                                                          14.
                                                                                                 The Equity Avengers were a part of our
                                                                                                 25th Hour Webinar series! Missed the
                                                                                                 episode? Check it out on our website.

                                 3.                                                       15.
                                       Video production is in demand. We’re                      25th Hour is now offering media mention
                                       creating more video content for our                       monitoring for our clients at a great rate!
                                       clients than ever before.                                 See back cover for the details.

                                 4.                                                       16.
                                       25th Hour has expanded its higher ed                      We’re assisting 4 companies with their
                                       clients to include 4 Year Universities,                   company branding as a way to help their
                                       including San Francisco State University.                 businesses stand out.

                                 5.                                                       17.
                                       A random email and post about marketing                   Super Bowl LV has KC fan Crystal
                                       on gaming sites was our biggest promo                     attending her meetings dressed as a
                                       ever and brought in some potential biz.                   pirate after losing her bet with Gregg.

                                 6.                                                       18.
                                       ESports is more popular than ever and                     The company has a new family member!
                                       25th Hour is helping some of our clients                  Meet Gregg’s new puppy Rigatoni! You
                                       launch and promote their esports teams.                   can call him Toni and he’s on page 4. :)

                                  7.                                                      19.
                                       Our web services have been outstanding                    The company has another new member!
                                       and the web team is growing rapidly to                    Camille just surprised the team with her
                                       fulfill our clients needs.                                new puppy! Photos coming soon.

                                 8.                                                      20.
                                       25th Hour is beefing up our Youtube                       Malissa is preparing to say I Do! Her and
                                       Channel. You can now see all of our                       Dalton will be tying the knot in May and
                                       great video content on the site.                          we are so excited for them.

                                 9.                                                       21.
                                       25th Hour is building an online creative                  The Extra Hour Blog is back! We have
                                       assets store. You can soon buy amazing                    been updating with great content that
                                       graphics without a contract.                              you definitely should check out.

                                 10.                                                     22.
                                       We are a exhibitor and presenting                         Grant has mastered his sourdough
                                       sponsor at NCMPR’s National                               bread recipe and everyone on the 25th
                                       Conference. We love this conference!                      team will be trying it very soon.

                                 11.                                                     23.
                                       The 25th Hour website is getting a                        25th hour is welcoming two New Team
                                       facelift. We can’t wait to show it to all                 Members. We are growing like a weed
                                       of you very soon.                                         over here.

                                 12.                                                     24.
                                       Candi is finally getting a Target! This                   We all meet through zoom so its
                                       may not seem like a big deal to us, but                   exciting to see Maggie has updated her
                                       her whole island in Hawaii is thrilled.                   office with a beautiful purple paint.

                                 13.                                                     25.
                                       Planning for Second Quarter Webinars                      Madison is House Hunting! We cant
                                       is under way! We have a lot of great                      wait to see what she picks. We all like
                                       chats coming your way.                                    looking at zillow with her just for fun.

4                                                                                                                                              5
TRENDS MARKETING WHAT TO EXPECT IN 2021 - 25th Hour Communications
WE’RE OBSESSED                                                                                   Popl is the easy way to
                                                                                                                                                                         YOU NEED THIS
                                                                                                     share all of your contact
    The 25th Hour team is ready to                                                                   info with a tap. Program the                             We might be ad geniuses, but sometimes
    fill you in on what we are current-                                                              button (that sticks to your                                 ads get us to pull out our wallets too.
    ly obsessed with. This edition we                                                                phone case with 3M adhe-                                                      Check out the Popl.
    are sharing our current binging                                                                  sive so it won’t get lost) via                                  We had to have it and so do you.
    obsessions.                                                                                      the Popl app, and the next
                                                                                                     time you need to share your
                                                                                                     email, social media handles,
                                                                                                     phone number or other
                                                                                                     contact info a simple tap to
                                                                                                     the person’s phone makes
                                                                                                     it drops your info right into
                                                                                                     their device.

                                                                                                     It’s quick. It’s easy.
                                                                                                     It’s so 2021.

                                                                                                     Starting at $19.99
                                                                                                     www.popl.co

    SHOCK &                               Under Siege                             What a KO                           Soar Subject                          C is for Cool
                                                                                                                      After 35 years, the                   Archeologists find
    AWWWW
                                          Politics aside can we                   Fan favorite Conor
                                          all just agree that the                 McGregor shockingly                 interior eastern tern is              a rare volcanic rock
                                          siege at the capital was                loses in the 2nd round              being removed from                    that looks exactly like
                                          just gut wrenching.                     at UFC 257.                         the endangered spe-                   Cookie Monster on
    Here are a few things                                                                                             cies list.                            the inside.
    we have seen recently
    that have either left us
                                                   I Hear Dead People                                 What an Icon                           I Wood if I Could                   In The
    shocked or made us say                         Microsoft will not release their                   Entertainment icons                    Plywood technology is               Dog House
    “awwwww.”                                      new technology that allows                         Cloris Leachman (94)                   developing ‘plyscrap-               President Biden’s
                                                   you to chat with the voice of                        and Cicely Tyson                     ers’ that are quicker               rescue dogs enjoy mak-
                                                   dead loved ones via app                              (96) have passed on                  to build and give less              ing the White House
                                                   calling it “too distrubing.”                                                              carbon emissions.                   their new home.
6                                                                                                                                                                                                         7
TRENDS MARKETING WHAT TO EXPECT IN 2021 - 25th Hour Communications
Marketing Trends to Watch in
    2021, According to 21 Experts
    Written by Christina Mautz
    https://blog.hubspot.com/marketing/marketing-predictions-experts

       We are humans, serving humans. Whether B2B or B2C, customers are
       looking for brands they can trust to meet their needs and make their lives
       easier or more delightful. If we treat each person with loving kindness and
       respect, we’ll be making the positive impact I know we can while building
       a stronger, more loyal base.
                                                                                                         shifted their annual event and tradeshow         Webinars just don’t do it anymore.”
       Here’s what else 2021 has in store based on the predictions of this fabu-                         to a virtual one. Many organizations have
       lous group of marketing leaders.                                                                  not succeeded, however, because they tried       “People are now interested in discussions
                                                                                                         to replicate the experience on an outdated       and panels in which they can ask questions,

                                                        2
                                                                                                         model. This has led to a flood in the number     they can be part of the action, they can
    Virtual Events                                              Community marketing will replace
                                                                                                         of virtual events and many people facing         offer their own expertise. That’s not some-

    1
                                                                event-based marketing.
         Marketers will plan asynchronous                                                                ‘Zoom fatigue.’”                                 thing you could do when watching some-
                                                                Adam Masur, VP of Marketing at
         events that plug into the funnel.                                                                                                                one on-stage, but we all know it’s some-
                                                        Credly, told me: “The era of anchoring mar-
         Latané Conant, Chief Market Officer at                                                          “Organizations are now wondering how to          thing you can do online. The interactivity
                                                        keting around a big, industry event is com-
         6sense, predicts: “This year saw an ex-                                                         fight this overcrowded market and stand          that’s been promised for decades is now a
                                                        ing to a close. We’ve all seen the annual
    plosion of virtual events as marketers adapt-                                                        out against the rest. The answer is online       necessity for 2021.”
                                                        conference go virtual due to the impact of
    ed to a changing world. While I suspect a lot                                                        communities — how do you engage before,
                                                        COVID-19. But I expect hosts to find that
    of us are feeling some virtual burnout right                                                         during, and after your event? We need to         Brand Values
                                                        their audience’s appetite for the singular
                                                                                                         find ways to better engage our audiences

                                                                                                                                                          5
    now, there will still be a place for these kinds    virtual gathering will wane, as well.”
                                                                                                         and build meaningful connections between                Customer-centricity will propel
    of events, even after we resume in-person
                                                                                                         our organizations and our customers. We                 brands forward.
    ones. Imagine a virtual event running 24/7.”        “Look for more intimate, and more topical
                                                                                                         are seeing the demand for engagement al-                Natalie Severino, VP, Marketing at
                                                        online get-togethers in 2021. Experts with                                                               Chorus.ai, predicts: “Throughout the
    “Your prospects get triggered into the event                                                         ready this year and this will continue to be a
                                                        verified digital credentials and a willingness                                                    many challenges of 2020, revenue teams
    as they proceed to the right steps in your                                                           big trend through 2021.”
                                                        to share will be highly valued virtual com-                                                       have been able to weather the storms and

                                                                                                         4
    funnel, and they engage with this event             munity leaders and influencers.”
                                                                                                                The interactivity that’s been prom-       thrive by putting the customer at the center
    through multiple means, like Netflix meets
                                                                                                                ised for decades is now a necessity       of every decision. This is only made possi-
    Slack. There’s video content they watch             “Companies should be ready to be active
                                                                                                                for 2021.                                 ble through total alignment between sales,
    on-demand, there’s a live stream playing            contributors and bring practical value to the
                                                                                                         Jake Milstein, CMO at CI Security, told me:      marketing, and customer teams, as all must
    on-site and there’s a community of users            conversation.”
                                                                                                         “When the pandemic hit, there was a huge         rely on using the actual voice, pain points,
    and fans who create a unique and engag-

                                                         3
                                                                                                         spike in registrations and attendance in vir-    and goals to create a winning partnership.”
    ing place to be. Prospects learn about your                 Businesses will find new way to en-
    solutions and then, after watching videos                                                            tual events that attempted to mimic in-per-
                                                                courage online connections.                                                               “While conventional methods of relation-
    and chatting with others, they get directed                                                          son events. Attendance at those events
                                                                Kevin Alansky, Chief Marketing Of-                                                        ship building, like in-person meetings, may
    immediately to your product team. Now that                                                           lasted a month or two and then dropped off
                                                        ficer at Higher Logic, says: “The virtual and                                                     not be possible today (or simply don’t scale
    sounds like a virtual event worth attending!”                                                        quickly. People are looking for more human
                                                        digital-first world will continue in 2021 and                                                     quickly enough), entering 2021 provides us
                                                                                                         interactions — something out of the norm.
                                                        possibly beyond. Many organizations have                                                          a paradigm shift for bringing relationships
8                                                                                                                                                                                                        9
TRENDS MARKETING WHAT TO EXPECT IN 2021 - 25th Hour Communications
and shared business goals to the forefront       dicts: “We’ve found a digital innovation gap    that genuine interaction today’s consumers        been about understanding people and act-
     of every opportunity.”                           between what customers demand and what          are looking for,” Lindsay Tjepkema, CEO of        ing on that knowledge. A key difference in

     6
                                                      brands are currently capable of delivering.     Casted, told me.                                  2021 is that marketers are able to know more

                                                                                                      11
            Brands will navigate an increasingly      That’s why digital leaders across industries                                                      than ever. It’s the rise of the psychologist,
            polarized social and political climate.   tell us they plan to spend, on average, 25%               Many companies will decrease            and the rise of the digital marketer.”

                                                                                                                                                         13
            “One of the biggest trends to watch       more on digital in 2021. And 25% is just the              their marketing budgets.
     in 2021 will be how brands navigate an           average — some plan to spend significant-                 Melissa Sargeant, CMO of Litmus,                     Many companies will implement
     increasingly polarized social and political      ly more. CMOs who aren’t scaling up their       says: “In the coming year, marketers will                      a new Web Operations team.
     climate. Presidential politics, the response     digital spending will soon be outpaced by       experience budget cuts and even smaller                        Christy Marble, CMO at Panthe-
     to navigating the global pandemic, and an        competitors.”                                   teams. But, by doing this, companies are          on Systems, predicts: “Marketers will require

                                                                                                                                    “
                                                      9
     increasingly siloed media and social media                                                       setting themselves up for failure. During         technology to enable real-time responsive-
     landscape is forcing brands to make hard               Tech spending levels will return to       an economic downturn,                                                  ness to customer needs
     decisions about how and where they align               normal over 2021 — but not all cate-      companies that pull back                     Ultimately, the that span the customer
     with their customers.”                                 gories will benefit.                      and starve marketing ef-                                               lifecycle and each custom-
                                                      “Some companies will remain remote, oth-        forts, do not perform well.                  pandemic       has        er touchpoint. The events
     “Every ad dollar spent, every choice of          ers will move to hybrid offices, and some       And, when our consum-                        accelerated               of 2020 taught us that we
     channel and platform, every social post,         will — eventually — go back to business as      erism-driven environment          trends in business.                  must demand the agility to
     every inch of shelf space, and every con-        usual. In 2020 we saw user searches jump        re-engages, those brands                                               transform on a moment’s
     ference or trade show will be evaluated          on TrustRadius for software categories like     will be further behind than       Look at digital                      notice to respond to cus-
     through the lens of what a brand’s mar-          e-signature, collaboration, video confer-       they were when they made transformation and                            tomer needs. This forced an
     keting decisions say about who they are          encing, endpoint security, antivirus, and of    those budget-conscious            work from home                       end to the era of lengthy
     and what they stand for,” says Tim Linberg,      course telemedicine. Those categories will      decisions.”                                                            multi-year brand and web-
     Chief Experience Officer at Verndale.            stay strong in 2021 and beyond, reflecting                                        initiatives, for                     site re-builds.”
                                                      the new workplace. Other categories —           “Ultimately, the pandemic         example. But, if there
     Revenue and Budget                               event management and facilities manage-         has accelerated trends in         were cracks within                   “In 2021 those will be fig-

     7
                                                      ment, for example — will radically reinvent     business. Look at digital                                              ments of the past, replaced
            A/B Testing will become a waste of        themselves,” says Russ Somers, VP Market-       transformation and work           a business’s model                   by cross-functional teams
            time and budget.                          ing, TrustRadius.                               from home initiatives, for        beforehand, the                      that collaborate through
            R. J. Talyor, CEO and Founder at Pat-

                                                      10
                                                                                                      example. But, if there were       pandemic brought                     technology-enabled work-
     tern89, says: “The next decade will see the                Content marketing will start with     cracks within a business’s                                             flows to continuously test,
     end of A/B testing. Marketers have long                    conversations.                        model beforehand, the             those   to  light so   now           learn, and evolve their dig-
     relied on validating their intuition with A/B              “The content marketing playbook       pandemic brought those to is the time for them to ital customer experience.
     tests to guide creative advertising and mar-     we’ve been using is at least two decades        light so now is the time for                                           These WebOps teams will
     keting decisions — however, the rise of AI                                                                                         fix it, not bury it.
                                                      old. Marketers are still focusing on key-       them to fix it, not bury it.                                           have a distinct advantage —
     makes this not only obsolete, but wasteful.”     word-heavy blog posts as the main tactic to     Businesses have to position                                            especially those supported
                                                      captivate their audience. But it’s a strategy   themselves the best they can now in order         by artificial intelligence, machine learning,
     “Once machine learning predicts the trends       made for Google, not for people.”               to come out even stronger in the end. And,        and automation.”
     before they happen and provides clear                                                            it requires a mature, advanced multi-channel
     guidance for marketers, why waste money          “Today, your audience wants to have an          strategy with experienced marketers.”             “The pace of change has accelerated, but
     to A/B test something that wouldn’t work         authentic experience with your brand and                                                          one thing will remain constant: Marketers
     as well? Soon, marketers will be able to go      the best way to do that is by leading with                                                        who focus on people — on customer experi-
                                                                                                      Teams and Collaboration

                                                                                                       12
     all-in on what will work best without having     conversations.”                                                                                   ence — will be the ones who will keep pace
     to test the theory.”                                                                                          In 2021, it’s all about people,      with change. Focus your team on improving
                                                                                                                   people, people.

     8
                                                  “As marketers aim to create a more hu-                                                                personalization, advancing your customer
           Digital marketing spend will continue man-centric experience, we will see more                          Caroline Tien-Spalding, CMO at       journey, and creating a truly authentic web
           to grow.                               content pulled from actual conversations            Aptology, says: “Marketing’s north star will      experience that meets your customers where
           Bridget Perry, CMO at Contentful, pre- with people in the industry who can provide         be evolving in 2021. Marketing has always         they are.”

10                                                                                                                                                                                                          11
TRENDS MARKETING WHAT TO EXPECT IN 2021 - 25th Hour Communications
Digital Transformation                           and remote work will play a critical role in        ticated consumers rely upon. In the year        paigns is much more effective than simply

     14
                                                      our eventual emergence from the COVID-19            ahead, marketers will better incorporate        putting all your resources into one channel
                 Brands will unlock the key to
                                                      pandemic, they also have had a significant          real, true personalization.” says Nick Run-     — even a versatile channel like SMS. It’s why
                 orchestration.
                                                      side effect: Disengagement. 2021 will see           yon, CMO of PFL.                                we’ll see channels and varying tactics con-
                 Andrea Lechner-Becker, CMO at

                                                                                                          18
                                                      marketers tapping into the human need for                                                           tinue to cross-integrate in the coming year.”
     LeadMD, told me: “Data should be on ev-
                                                      just the opposite: engagement.”                                  Marketers will rely on deep data
     ery marketer’s mind as we enter 2021, but

                                                       16
                                                                                                                       insights and machine learning      “For example, channels will adopt services
     not in the way it usually is. B2B marketers
                                                                   Brands will capitalize on                           to deliver value to prospects.     like loyalty programs to better connect

                                                                                                                                     “
     must realize they’re generally strong with
                                                                   change.                                Richard Jones, CMO of                                             brands with customers
     orchestrating their own data, but weak with
                                                                   John Graff, Chief Marketing Of-        Cheetah Digital, predicts:                                        through a variety of strat-
     third-party data — which must be a top                                                                                                       The   next    gen-
                                                      ficer at Sonim, predicts: “I believe 2021 will      “The next generation                                              egies within just one plat-
     area of focus. They can’t afford to depend
                                                      be a year that will provide significant op-         of personalization is                   eration of per-           form. Also, a customer
     on marketing automation or CRM platforms
                                                      portunities for companies to grow/expand            not about cookies or                                              interaction in one channel
     for this, but will need to strongly consider
                                                      market share. Why? Because many compa-              third-party data, it’s not              sonalization       is     could trigger a personal-
     creating their own system, something along
     the lines of a CDP. If they do that? They’ve
                                                      nies will fall into the trap that there will be a   about merchandising, and        not about cookies or              ized, automated sequence
                                                      post-2020 ‘return to normal.’ Marketing has         it’s not about guesswork.                                         in another, creating data-
     unlocked the key
                                                      already been experiencing constant change           The next generation of          third-party    data,    it’s      and behavior-driven cam-
     to orchestration and success with data in
     2021.”
                                                      and evolution the last decade, and just be-         personalization is about        not about merchandis- paigns many are unable to
                                                      cause many people are ready to get past             relying on deep data in-                                          produce currently due to
                                                                                                                                          ing, and it’s not about a lack of time, money and

     15
                                                      COVID times, does not mean the change               sights, first and zero-party
                  The ‘panic pivot’ will turn into
                  more purposeful reinvention.
                                                      will stop. In fact, for best of breed, it very      data and using machine          guesswork. The next               expertise.”

                                                                                                                                                                            20
                                                      much will accelerate. Everything has been           learning to derive not only
                  Laliv Hadar, VP Marketing, InVi-
                                                      changed, whether it’s work-from-home, ed-           the right content, not only
                                                                                                                                          generation of per-                               We’ll see an
     sion Communications, says: “In 2020, out                                                                                                                                              acceleration
                                                      ucation, online retail, and more.”                  the right offer, not only the sonalization is about
     of pandemic-induced necessity, market-                                                                                                                                                with the digi-
                                                                                                          right channel but, the right relying on deep data
     ers have rapidly transformed face-to-face                                                                                                                              tal-first shift.
                                                        “The best marketers will look to capitalize       sequence of events that

                                   “
                                                                                                                                                                            Auseh Britt, VP, Growth
                                                                                                          leads to an automated path insights, first and ze-
     events into virtual ones, and developed in-
                                                        further on those changes in 2021, while oth-
     novative ways of connecting                                                                                                                                            Marketing at Terminus “We
     with audiences digitally. In
                                                                          ers unfortunately revert to     to conversion.”                 ro-party data and us-             saw an acceleration in the
                                                   It’s a great           the old pre-COVID play-
     2021, this reactionary ‘panic
                                                                          books. It’s a great time for    “The next generation of         ing machine learning              shift to digital in 2020,
     pivot’ will turn to more pur-                 time for mar-                                                                                                            mainly due to the gap left
                                                                          marketers to further em-        personalization is about        to derive not only the by live events. Substitutes
     poseful reinvention of the                    keters to fur-         brace change, and be the        providing a value exchange
     ways we engage our core
                                      ther embrace change, stewards of helping their                      for consumers in the ‘mo-       right content, not only like virtual conferences
     audiences. That reinvention                                                                                                                                            lacked the ability to really
                                      and be the stewards                 companies grow and gain         ment’ when you have them the right offer, not
     will manifest in hybrid au-                                                                                                                                            engage audiences, making
                                                                          share in 2021!”                 on your mobile app, on
     dience experiences that are of helping their com-                                                                                    only the right chan-              them glorified webinars,

                                                                         17
                                                                                                          your site, in your store.
     wholly connected across                                                                                                                                                exacerbating the ‘Zoom’
                                      panies grow and gain                            Marketers will      How can you provide them nel but, the right se-
     the communications ecosys-                                                                                                                                             fatigue.”
                                      share in 2021!”                                 continue to in-     something that will gener-      quence of events that
     tem. This integrated brand
                                                                                      corporate real,     ate trust and affinity with
     approach will be built on
                                                                          true personalization.           the brand?”                     leads to an automated “I see this trend continuing
     the premise that our audi-                                                                                                                                             in 2021 as we look for more

                                                                                                          19
                                                                          “Marketing automation                                           path to conversion.”
     ences comprise real human beings, whose                                                                                                                                creative ways to engage
                                                        should not be confused with personaliza-                       Cross-channel
     brand perceptions are shaped by their ex-                                                                                                                              customers and prospects
                                                        tion. Oftentimes, it’s just quicker batching                   integrations will
     periences, and now, more than ever, crave                                                                                                                              through hyper-person-
                                                        and blasting. When marketers use intent                        continue to grow.
     professional empathy and connection.”                                                                                                                alized outreach, high impact direct mail,
                                                        data and data-based insights to fuel their        Meg Scales, CMO of SlickText, told me: “In-
                                                                                                                                                          intimate and interactive virtual experiences,
                                                        automated communications, they can cre-           corporating multiple channels within cam-
     Because while quarantines, social distancing                                                                                                         and relevant educational content.”
                                                        ate remarkable brand experiences sophis-
12                                                                                                                                                                                                          13
TRENDS MARKETING WHAT TO EXPECT IN 2021 - 25th Hour Communications
T
                o the outside world she is Miss
                Magdalene Paige Morley, but
                to the team at 25th Hour she is
                Maggie, graphic design guru.
                We know her design is fantastic.
     We know her work ethic is superb. We
     know she is a problem solver and a team
     player. That all makes her a integral part of
     the 25th Hour team, but we want to know
     more. Our employee spotlight is utilized to
     teach us a little more about the team here
     at 25th under the guise of a fun read, but
     really we just do it because we are nosy.

14
TRENDS MARKETING WHAT TO EXPECT IN 2021 - 25th Hour Communications
ALL ABOUT MAGGIE

     What made you get into the field of
     graphic design?

     I always knew I was creative, but that isn’t
     the only trait that led me to graphic design.
     I’m also detail-oriented, organized, curious,
     and empathetic. I think the combination
                                                     been really exciting because there’s always
                                                     open discussion about adjusting how we
                                                     collaborate (throwback to those pre- mon-
                                                     day.com days @Crystal). We never get
                                                     stuck in our ways, which is a big problem
                                                     for a lot of agencies. I feel like we are al-
                                                     ways making strides towards improving our
                                                                                                     20
                                                                                                     Favorite Cocktail
                                                                                                     MOJITO

                                                                                                     Dream Vacation
                                                                                                                              RAPID FIRE
                                                                                                                              QUESTIONS
                                                                                                                               Morning Or Night
                                                                                                                               MORNING

                                                                                                                               Fav Hobby
                                                                                                                                                             Go-To Chinese Food
                                                                                                                                                             ORANGE CHICKEN AND
                                                                                                                                                             BEEF LO MEIN

     of these traits allows me to care about                                                         FIJI                      JOURNALING OR                 Musician You Can’t Stand
                                                     process and producing better work for our
     design on a much deeper level than just                                                                                   WORKING OUT                   BEYONCE IS SO
                                                     clients. That wouldn’t be possible without
     making things look nice. My friend/mentor                                                       Article Of Clothing                                     OVERRATED
                                                     our team members supporting one another
     at the time (now fiancé) went to school for                                                     You Can’t Live Without    Hit Shuffle On Your Phone
                                                     and pushing each other to grow.
     graphic design and once I found out what                                                        WORKOUT LEGGINGS          and Tell Us What Song Plays   Fav Color
     it entailed, I was sold. I love this career                                                                               KENDRICK LAMAR                BLACK
                                                      What is something you would like to see
     because it allows me to be creative and                                                         Fav Halloween Candy       “M.A.A.D. CITY”
                                                      change in the graphic design field?

                                   “
     strategic at the same time,                                                                     TWIX                                                    What Holiday Do You Wish
     which makes every day feel                                                                                                If You Had A Yacht What       Was More Than One Day
                                                                       I definitely think the de-
     new.                                        I definitely                                        Celeb You Want To         Would You Name It             HALLOWEEN
                                                                       sign field lacks diversity
                                                                                                     Have Dinner With          BUBBLES
                                                 think the de-         right now. It seems like
                                                                                                     STEVE CARRELL                                           Name One Thing On Your
     If you weren’t a graph-
     ic designer, what do you
                                                 sign field lacks there’s       still too much
                                                                       focus on “pretty” design,
                                                                                                                               Biggest Fear                  Bucket List
     think your career would           diversity right now. It                                       TV Show You Wish          CANCER                        TRY TO WRITE A BOOK
                                                                       when now more than ever
                                                                                                     They Would Reboot
     be?                               seems like there’s still we need to be strategic              MAD MEN                   Fav Childhood Cartoon         When I Say “Fruit” Which
                                                                       about who we’re reach-
     I would probably be work-
                                       too   much   focus   on         ing, and how we’re reach-
                                                                                                                               BLUES CLUES                   Fruit Do You Think Of
     ing somewhere in the              “pretty” design, when ing them. This is hard                  Fav Icecream Flavor                                     STRAWBERRIES
                                                                                                     DARK CHOCOLATE            Longest Roadtrip
     health industry. I’m really       now more than ever              to achieve in a field of
                                                                                                     RASPBERRY                 OHIO TO CALIFORNIA
     passionate about fitness,                                         like-minded people try-
     food, and maintaining a
                                       we need to be strate-           ing to connect with users
     healthy lifestyle. However,       gic  about   who   we’re        who come from all differ-
     I’m glad I chose to become reaching, and how                      ent backgrounds.
     a designer because if my
     life revolved around fitness
                                       we’re reaching them.            When you aren’t being an
     as a job and not a hobby,                                         awesome designer, what
     I don’t think I would be as                                       does a typical weekend
     motivated to work out every day.                 look like for Maggie?

     What is different about working for 25th        Pre-COVID, my weekends were filled with
     Hour that you haven’t seen in your previ-       trips to the beach with my fiancé, or ex-
     ous jobs?                                       ploring downtown Raleigh/Durham. Now
                                                     they’re filled with going for walks at local
     Definitely fluidity of the structure, as well   parks to get some fresh air, hanging out
     as the support. Being one of the first full-    with my 3 cats, binge-watching trash tv
     time designers on the 25th Hour team has        and a LOT of Mario Kart.
16                                                                                                                                                                                      17
TRENDS MARKETING WHAT TO EXPECT IN 2021 - 25th Hour Communications
ADVERTISING   Advertising has been around for hundreds of years,
                   taking on hundreds of different forms. Check out
     FLASHBACK     how drastically advertising design and outreach has
                   changed over the past 150 years with this flashback
                   comparing college ads from 1870 to 2019.

18                                                                       19
O
                                        n “the list” is somewhere every-      attractive people.
                                        one wants to be. To get into a
                                        nightclub, get the freebies, or                        It’s unclear if the app Best
                                        get backstage at a concert, it                         of All Worlds is still active,
                                        feels great saying “I’m on the                         however if it is, you aren’t a
                         list.” Exclusivity is a great way to make peo-                        part of it. Call it Facebook
                         ple feel important while using secrecy to                             for the top 1%. This invite
                         create buzz amongst the general public. Re-                           only social network is de-
                         cently, the idea of invitation only has moved        scribed by its founder as a place for “the
                         into the world of social media.                      top one percent of the online audience,
                                                                              people who are leaders in their field, invest-
                         Several new social sites have launched               ment bankers, PR people, media, fashion,
                         requiring an exclusive invitation to join.           government… It’s not about jet-set or rich
                         People are referring to these social sites as        people, but sophisticated people who have
                         “digital country clubs for the elite.” Every-        good taste.”
                         one wants in, but is it really worth it to join
                         once you get that golden ticket granting                               Clubhouse is the new app
                         you admission into the mystery world?                                  everyone is talking about.
                                                                                                A live podcast of sorts,
                         We’ve compiled a list of some of the most                              Clubhouse lets people join
                         popular invitation-only social sites and what                          pop-up audio chat rooms
                         you’ll experience if you land the coveted                              that disappear when they
 Written by Gregg Wood   invite.                                              end. Users can join any chat room, see who
                                                                              is speaking or listening, click into a profile
                                             Raya is a dating app for         page, and follow others. You aren’t forced
                                             celebrities, influencers and     to participate. You can simply listen to other
                                             the business elite. It works     people talking about interesting topics and
                                             just like other dating apps,     comment when you want. It’s invite only,
                                             however you need to get an       but celebs like Ashton Kutcher and Kevin
                                             invitation or join their wait-   Hart are members, as well as lesser known
                         ing list until you are vetted and approved           people like author Shaka Senghor and activ-
                         to start looking for the love of your life (or       ist Mr. Mckesson. They may be lesser known,
                         night). Some call it the “Illuminati Tinder,”        but their chatting has people talking and
                         but in reality, it’s just a way for well-known       wanting in the club.
                         people to shoot their shot at other well-
                         known people.                                                         The Rich Kids app makes
                                                                                               the list even though they
                                         The League, another dating                            don’t require an invita-
                                         app even more exclusive                               tion, per-say. This app is
                                         than Raya, not only requires                          like instagram - but only
                                         members to be influential,                            for rich kids. You can join
                                         you must also have model             for free to look around, but if you want to
                                         good looks and be obvi-              show off snapshots of your trips to Aspen,
                         ously ambitious in your established career.          Rolex watches, and new cars, plan to pay a
                         One woman’s description of The League’s              monthly fee of €1,000. If you’re a kid with
                         intense rules and dates makes it seem ex-            that kind of money to blow - go ahead and
                         actly as one would expect: like a very cool          show off the drip.
                         and exclusive singles bar for only brilliant,
20                                                                                                                              21
Written by Maggie Morley & Gregg Wood

                     @happsters                                    @self.esteem.quotes                              @motiversity                                  @beautifullpllaces
                     Followers: 103k                               Followers: 5,006                                 Followers: 271k                               Followers: 737k
                     Posts: 1,594                                  Posts: 211                                       Posts: 2,859                                  Posts: 2,571

     Happsters is a fun page full of motiva-       I’m not sure why more people aren’t fol-         Motiversity will either make you feel like     This is a great addition to your feed.
     tional quotes, happy sayings and things       lowing self.esteem.quotes. Posts include,        you aren’t living your best life or hope-      We are all tired of being stuck at home
     that just make you smile. Plus, every third   as you can guess, self esteem and moti-          fully will motivate you to start. This page    during the pandemic. Beautifullpllaces is
     post or so is an adorable doggo.              vational quotes all presented in a beau-         features awesome quotes and videos             a wonderful page that helps you escape
     Feel good words + puppers = perfection        tifully creative way with illustrations and      from some of the world’s most successful       for just a moment with stunning photog-
                                                   typography on a bright canvas.                   people that will surely put a little motiva-   raphy from the most beautiful places our
                                                                                                    tion in your day.                              planet has to offer.
22                                                                                                                                                                                             23
creative            twenty                       communicate

 “
                        CLUE: J=H                                                                                          advertise           fifth                        media

                                                                                                        Word Search
                                                                                                                           social              hour                         marketing

                                                                                                                           team

                                                                                     K I F               N V K E F J                    F    Q       C      D       E Z
                                                                                     G F H               BMB P C X                      I    E       F      T       B J
                                                                                     F C Q               Q K J S C D                    A    V       Q      T       J M
                                                                                     UGO                 T R K I O S                    P    Q       L      S       B X
                                                                                     R I K               M Y HO S A                     A    B       A      X       K T
                                                                                     T C P               CMXMA R                        K    E       T      I       NG
     Spot the 5 differences in these two photos.
                                                                                     E C R               S S UO C P                     Y    N       I      P       QG
                                                                                     A C S               E J MN X K                     Z    L       B      Q       X V
                                                                                     MB T                O A O E I U                    M    E       P      G       P T
                                                                                     U Z X               N C T UD C                     V    R       C      G       HW
                                                                                     F P I               D R I I W I                    A    C       B      Z       O E
                                                                                     I S E               C F K A V F                    A    T       D      N       U N
                                                                                     F WD                B U L F L E                    B    P       E      S       R T
                                                                                     T S R               U U T A B S                    F    G       L      U       O Y
                                                                                     H K K               A A D V E R                    T    I       S      E       T L

                                                                          communicate                marketing
                                                                                   5. Leg tattoo missing
                                                                                   4. Misspelling on t-shirt
                                                                                                                                       creative                                 social
                                                                          twenty                     fifth                              advertise                                media
                                                                                   3. Socks changed color
                                                                                   2. Hydrant changed color                               but in rising every time we fall.” -Nelson Mandela
                                                                                   1. Flowers removed from woman’s dress                  “The greatest glory in living lies not in never falling,

24                          Actor Shia LaBeouf and his mom Shayna Saide   team                       hour
                                                                                             Spot The Difference Answer:                                                Cryptograpple Answer:
                                                                                                                                                                                                     25
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