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TRAINING NEEDS ASSESSMENT 3 FOR ELECTRIC BUSES IN INDIA VOLUME 1 Published by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH Integrated Sustainable Urban Transport Systems ACKNOWLEDGMENT (SMART-SUT) The team would like to thank the Transport (Navi Mumbai), Bangalore B-5/2, Safdarjung Enclave following public transport authorities Metropolitan Transport Corporation New Delhi-110029 India (PTAs) for providing all necessary data (Bangalore), and West Bengal Transport and assistance during the detailed Corporation (Kolkata). The team gratefully T 011-49495353 stakeholder consultations and surveys: acknowledges the support and knowledge F 011-49495391 E giz-indien@giz.de Himachal Road Transport Corporation contribution from following organisations: (Shimla-Manali), Navi Mumbai Municipal As at May 2021, New Delhi Photo credits/ sources: GIZ and pManifold Electric bus Vehicle Heavy Industry, Ministry of (BOCI), CEPT University, IIT Manufacturers: Tata Heavy Industries & Public Madras Registered offices Motors, Ashok Leyland, Enterprises, Government Bonn and Eschborn, Germany JBM-Solaris, Foton PMI, of India, Ministry of Road Public Sector Friedrich-Ebert-Allee 32 + 36 Olectra-BYD Transport & Highways, Undertakings: National 53113 Bonn, Germany Government of India Thermal Power Corporation T +49 228 44 60-0 Battery Manufacturers: Limited (NTPC), Power F +49 228 44 60-17 66 Exicom, Sun Mobility, Institutions/ Associations: Grid Corporation of India Dag-Hammarskjöld-Weg 1 - 5 Grinntech Central Institute of Limited (PGCIL), Bharat 65760 Eschborn, Germany Road Transport (CIRT), Heavy Electricals Limited T +49 61 96 79-0 Charger Manufacturers: Automotive Skills (BHEL) F +49 61 96 79-11 15 Exicom, Delta Development Council Prepared by Private Operators: (ASDC), Association of SMART-SUT (GIZ), pManifold Business Solutions Prasanna Purple, Hansa, State Road Transport Testing Agencies: Pvt Ltd and Vercos Shyama Shyam Undertakings (ASRTU), Automotive Research Society of Indian Association of India (ARAI) Responsible Policy Makers/ Automobile Manufacturers Juergen Baumann Government: Ministry Discoms: BSES Yamuna Project Director, SMART-SUT (GIZ) (SIAM), Bus Operator of Housing and Urban Power Limited Confederation of India Project Advisor Affairs, Department of Laghu Parashar (GIZ) Project Coordinator Amegh Gopinath (GIZ) Additionally, we are thankful to Mr. Ravi Forum), Mr. Vivek Chandran (Associate Gadepalli (Consultant, UITP and The Director – Transport, Shakti Sustainable Project Team World Bank Group), Mr. Sumit Mishra Energy Foundation), Mrs. Nayana Gunde GIZ: Sudhanshu Mishra and Shirish Mahendru (Director, M/s. Deloitte), Mr. Kishor Nathani (Former MD, Pune Mahanagar Parivahan Contact pManifold Business Solutions: Rahul Bagdia, Kunjan Bagdia, Shalini Chaudhary, Amarjit Singh GIZ is responsible for the content of this publication. (Senior Advisor, UMTC Ltd.), Mr. Karthick Mahamandal Ltd), PMPML staff and others, On behalf of the German Federal Ministry for Economic Athmanathan (SVP & BU Head – EV & for their guidance and review of interim Lakra, Jayant Deshmukh, Narayanan Sankar and Cooperation and Development (BMZ) eMobility, M/s. Ashok Leyland), Mr. Gautam results. Ajit Ganguly Vercos: Amit Singh Baghel Disclaimer Patel (Principal Consultant, Coordinates The team is hopeful of the project being a The content presented in this document has been compiled Infrastructure Consulting), Mr. Hiren Joshi useful guide for deploying and integrating Editor with the utmost care. Findings, interpretations and conclusions (Consultant, Coordinates Infrastructure Shailendra Kaushik (Cities Forum) expressed in this document are based on information gathered electric buses with existing public Consulting) Mr. Wilfred Davidar (Retd. IAS, transport infrastructure and enhance by GIZ and its consultants, partners and contributors. GIZ does Designer Additional Chief Secretary, Govt of TN), capacity building. not, however, guarantee the accuracy or completeness of Trinankur Banerjee information in this document, and cannot be held responsible Mr. Shailendra Kaushik (Co-founder, Cities Photo Credits for any errors, omissions or losses arising directly or indirectly pManifold Business Solutions and GIZ from the use of this document.
4 TRAINING NEEDS ASSESSMENT 5 FOR ELECTRIC BUSES IN INDIA CONTENTS VOLUME 1 Acknowledgment3 1. Introduction������������������������������������������ 7 LIST OF FIGURES 1.1. Background 7 Figure 1 E lectric buses Sanctioned Under 1.2. Current Scenario 8 FAME-II Scheme 8 1.3. Need of the Study 8 1.4. Objective of the TNA 9 Figure 2 S takeholders Engaged in electric bus EXECUTIVE SUMMARY 1.5. Assumptions and Considerations 9 Development in India 10 in the Study Figure 3 Approach and Methodology 11 2. Approach and Methodology��������������� 11 Figure 4 E lectric bus TNA Framework for PTAs 12 Figure 5 PTA Profiling 13 3. Electric Bus Activities and Roles at PTAs������������������������������ 14 Figure 6 P TA Key Activities and Roles for 14 Strategy, Roadmap and Planning ABOUT THIS REPORT 4. Existing Skill Levels and Figure 7 P TA Key Activities and Roles for 15 Training Needs����������������������������������� 18 Technical Specification Design The report has been prepared as part of the bilateral technical cooperation project“Integrated Sustainable Urban Transport Systems for Smart Cities (SMART-SUT)“ commissioned by the 4.1 Overall Skill Assessment Results 18 Figure 8 P TA Key Activities and Roles 15 German Federal Ministry for Economic Cooperation and Development (BMZ) and jointly 4.2 Function 1: Strategy Roadmap 19 for Procurement implemented by Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ) GmbH and Planning Figure 9 P TA Key Activities and Roles 16 and Ministry of Housing and Urban Affairs (MoHUA), Government of India. The objective of 4.3 Function 2: Technical Specification 21 for Operations the project is to improve the planning and implementation of sustainable urban transport Design 4.4 Function 3: Procurement 23 Figure 10 P TA Key Activities and Roles 16 systems in selected Indian cities. for Repair and Maintenance 4.5 Function 4: Operations 24 The study focuses on e-Bus related Training Needs Assessment (TNA) in Public Transport 4.6 Function 5: Repair and Maintenance 25 Figure 11 P TA Key Activities and Roles for 17 Authorities (PTAs) and development of skill upgradation and addition mechanisms. The 4.7 Function 6: Monitoring and Control 27 Monitoring and Control outcomes of this study are presented in three volumes as stated below: 4.8 Function 7: Scrapping and Recycling 29 Figure 12 P TA Key Activities and Roles for 17 Volume I identifies clear training needs in PTAs across e-Bus life cycle functions, various 4.9 Elecctric Bus Training Needs for Key Scrapping and Recycling departments, and hierarchies. Roles at PTAs 29 Figure 13. C urrent electric bus Skill Levels Across All 19 Volume II presents detailed training modules coverage, their delivery mechanisms and Functions 5. Key Recommendations and national level institutional structure for sustainability and adoption. Way Forward��������������������������������������� 32 Figure 14. T raining Needs for Strategy Roadmap 20 Volume III reviews the existing organisational structure of large State Transport and Planning Undertakings (STUs) and city level Special Purpose Vehicles (SPVs). In addition, the study Figure 15. T raining Needs for Technical 21 proposes changes in the organogram and recommends upskilling required at different staff Specification Design levels for transition from Internal Combustion Engine buses to Electric buses.institutional LIST OF TABLES structure for sustainability and adoption. Figure 16. Training Needs for Procurement 23 Table 1 Current Skill Level Representation13 Table 2. L evel of electric bus Training Figure 17. Training Needs for Operations 24 Required at PTA 18 Figure 18. Training Needs for Repair and Maintenance 25 Table 3. E lectric bus Training Needs Figure 19. Training needs for Monitoring and Control 27 for Key Roles at PTAs 30 Figure 20. Training needs for Scrapping and Recycling 28
6 TRAINING NEEDS ASSESSMENT 7 FOR ELECTRIC BUSES IN INDIA VOLUME 1 ABBREVIATIONS AND ACRONYMS Abbreviation AMC Full Form Annual Maintenance Contract MD MIS Managing Director Management Information System 1 INTRODUCTION ATR Action Taken Report MoNRE Ministry of New and Renewable EXECUTIVE SUMMARY Energy BEE Bureau of Energy Efficiency MoEFCC Ministry of Environment, Forest BMS Battery Management System and Climate Change BMTC Bangalore Metropolitan Transport MoE&IT Ministry of Electronics and Corporation Information Technology BS Bharat Stage MoF Ministry Finance CEA Central Electricity Authority ₹3,545 Cr CERC Central Electricity Regulatory MoHUA Ministry of Housing and Urban 5,594 electric buses 800 electric buses ~have Affairs Allocated by the Indian Have been sanctioned by the been deployed, as of Commission Government for supporting Government to 64 cities for April 2021(DHI) MoM Ministry of Mines adoption of 7,090 intra-city and inter-city CNG Compressed Natural Gas elecrtic buses by STUs operations over the next 3 years MoP Ministry of Power CO2 Carbon Dioxide MoPNG Ministry of Petroleum and DHI Department of Heavy Industries Natural Gas 1.1 Background metro system, bus based public transport DISCOM Distribution Company MoRTH Ministry of road, Transport & system still forms an integral part of meeting In India, cities contribute to 82% of GDP DST Department of Science & Highways the travel demand to a substantial level. and are responsible for 78% of greenhouse Technology NMMT Navi Mumbai Municipal Transport Further the public transport system in other gas emission and air pollution. The electric bus Electric Bus cities are primarily based on bus-based NCC Net Cost Contract transport sector in India alone accounts system. These buses are based on Internal EVSE Electric Vehicle Supply O&G Oil and Gas for approximately 13.2% of the total CO2 Combustion Engine (ICE) and contribute Equipment O&M Operation and Maintenance emissions, and road transport has been towards carbon emission air pollution. A FAME Faster Adoption and known to contribute up to 90% of total OEM Original Equipment Manufacturer gradual transition from ICE to electric buses Manufacturing of (Hybrid &) greenhouse gases emission from the Electric Vehicles PIS Passenger Information System can help reduce carbon emissions from the transportation sector in India. As the country mobility sector. To meet the Paris Climate FoR Forum of Regulators PPP Public Private Participation continues to urbanise rapidly, policymakers Change Agreement targets, India declared GCC Gross Cost Contract PT Public Transportation are continually working on plans that abide reducing the emission intensity of GDP by PTA Public Transport Authorities by the required emissions reduction. One GDP Gross Domestic Product 33%-35% by 2030 below the 2005 levels. such action is to incorporate electrification GoI Government of India RFQP Request for Quotation and The transition to electric buses can play a of buses operated by Public Transport GHG Greenhouse Gas Proposal significant role in attaining this target and Authorities (PTAs) for intra-city and inter-city SERC State Electricity Regulatory based on which the Government of India GVW Gross Vehicle Weight operations. Public transport is considered Commissions has drawn a public transport electrification HRTC Himachal Road Transport as a sustainable mode of transport for SLAs Service Level Agreements plan and various efforts are being made Corporation various reasons, including its ability to move to develop a comprehensive ecosystem to ICE Internal Combustion Engine SoC State of Charge more people and simultaneously reducing achieve the electrification target. STU State Transport Undertakings congestion and pollution on the roads. Large IT Information Technology Indian metropolitan cities depend on public This study is an effort in this direction ITMS Integrated Transportation TCO Total Cost of Ownership transport system to meet a substantial share with an objective to identify the capacity Management System TNA Training Needs Assessment building requirements and identify training of commuting demands - 88% in Mumbai, Kms Kilometres VMs Vehicle Manufacturers 76% in Kolkata, 70% in Chennai, and 62% in requirement of various PTAs with this KPI Key Performance Indicator WBTC West Bengal Transport Delhi. Although these cities have rail-based ambitious plan of transitioning to electric KRA Key Responsibility Areas Corporation kWh kilowatt-hour
8 TRAINING NEEDS ASSESSMENT 9 FOR ELECTRIC BUSES IN INDIA VOLUME 1 Figure 1. Electric buses Sanctioned Under FAME-II Scheme barriers faced by various stakeholders that training needs. The key objectives of the have delayed the implementation of the study are: programme and market uptake. Initial • Review and understand the experiences experiences have revealed a very large gap of an early adopter of electric buses in in understanding and expertise required in cities, followed by gap identification in the 100 PTAs for electric buses adoption and further capacities that requires to be plugged for 5,095 600 electric buses for last- mile connectivity for Delhi skills required with local manufacturing base successful electric buses adoption electric buses for electric buses for to support 40% localization requirements. EXECUTIVE SUMMARY intracity intercity Metro Rail Corporation • Undertake Training Needs Assessment operation operation (DHI) (DMRC) As Electric buses have different operations and management (O&M) requirements (TNA) at various levels of PTA’s across the buses. infrastructure, of which INR 3,545 Crore through their lifecycle compared to the ICE electric bus life cycle management The study is divided into three volumes (EUR 406 million) is for supporting adoption buses which means the owners, operators • Assistance to the GoI endeavours to and this report is the first in the volume of 7,090 electric buses by the PTAs. If PTAs and managers need to have adequate increase adoption of electric buses as of three volumes summarizing Stage 1 i.e. wish to access the funding support under knowledge of the electric buses technology. envisaged in FAME II scheme through identification of training needs. Subsequent this scheme, they are required to follow a upskilling PTAs’ capacities This includes knowledge support specific to volumes will include the structure of the standard contracting model based on Gross electric buses around tools, processes, skills 1.5 Assumptions and Considerations in the training modules in Volume II and resource Cost Contract (GCC) and guided by standard for effective life cycle management across – Study requirement for electric Bus training and Model Concession Agreement (MCA). This planning, specification design, procurement, capacity building program in Volume III. way the effort is to unify the market based The report includes detailed analysis of electric charging infrastructure setup and on standard terms and conditions and thus bus skill gaps and training needs for PTAs in 1.2 Current Scenario operations, integration with legacy fleet, invite large players to bid for the projects. India across electric bus life cycle stages. Some monitoring and control, safety, disposal/ As of 2019, there were around 4,25,0001 Under this scheme, the Government of assumptions and considerations made during recycling and others. electric buses running on roads globally India has sanctioned a total of 5,595 electric setting up the TNA framework and analysis of in municipal public transport fleets. China buses to 64 cities for intra- city and inter- To address the skills barrier within PTAs, the study are as follows: constitutes ~98% of the market, followed by city operations over the next three years there is a strong need to undertake an • PTAs face multiple issues, including lack Europe and the US. As of April 2021, India has commencing from 1st April 2019. industry wide systematic diagnosis of of training for conventional ICE buses. reported to have about 800 electric buses Training Need Areas for PTAs. In a move to augment ‘Make in India’ This report looks into incremental training plying on roads, a mere contribution of 0.5% initiative, the FAME II scheme mandates a Various stakeholders related to bus needs they would need for adoption and to the total PTAs fleet of 1,40,0002 buses. minimum 40% localisation content. This electrification in electric bus value chain, is integration of electric buses only. It does not These early deployments are supported transition to electric buses has the potential shown in Figure 2. dive into common aspects of conventional through a combination of subsidies from a to create significant economic, social, and and electric buses. This Project looks into the area of training scheme sponsored by the Government of environmental benefits for Indian cities. Over needs assessment at various PTAs’ level and • The TNA framework is developed for PTAs India named FAME-I and further through the their lifetime, 5,595 electric buses sanctioned identification of their training needs for irrespective of the mode of procurement support of respective State Governments. for the subsidy will run nearly 3 billion km adoption and transition from ICE buses to (outright purchase or PPP). Accordingly, the The on-going policy push from Government without tailpipe emissions, produce oil electric buses. Training Modules with a high level course of India (GoI) for green mobility has resulted import savings of 55 lakh (5.5 million) barrels contents have been identified for all electric equivalent to INR 3,600 crore (EUR 412 1.4 Objective of the TNA in launch of a bigger funding support to bus functions and can be imparted as the bus electrification programme named million) and avoid 12 lakh (1.2 million) tons of The study intends to compliment relevant for specific PTA. FAME II scheme. This has further added CO2 emissions3. various efforts being made in building momentum to adding electric buses in a sustainable ecosystem for electric • The results are based on the survey 1.3 Need of the Study conducted at four PTAs, though these are fleets. The government has allocated a total buses adoption in India with training of INR 10,000 Crore (EUR 1.1 billion) funding With such an ambitious program of bus and capacity building being identified well selected across geography and have support for demand incentives and charging electrification with a strong Government as an important component that need different models and makes of electric subsidy support there are still several to be focused. This study aims to assess buses and at different life cycle stages of the existing skill gaps at PTAs level across their electric bus adoption. Additionally, 1 https://www.citylab.com/transportation/2019/06/electric-bus-china-grid-ev-charging-infrastructure-battery/591655/ 2 PTAs Profile and Performance Report 2016-17 by CIRT, Pune electric bus life cycle stages and identify experts’ views were taken to further refine 3 Building an Electric Bus Ecosystem in Indian Cities the findings of the study.
10 TRAINING NEEDS ASSESSMENT 11 FOR ELECTRIC BUSES IN INDIA VOLUME 1 Figure 2. Stakeholders Engaged in electric bus Development in India 2 Multi-stakeholder approach towards Electric Bus Ecosystem DEMAND FACILITATION SUPPLY EXECUTIVE SUMMARY Vehicle aggregator DHI APPROACH AND METHODOLOGY City NITI MoRTH Battery administration Aayog manufacturer KEY Individual PTA ACTOR owners OEM EVSE manufacturer State Gov./ MoH&UA MoP MoM Nodal agency A Training Needs Assessment (TNA) is required competency standard as a result of the first step for the development of any adoption of electric buses. successful training program. Accordingly, The following steps as shown in Figure 3, Infrastructure Vehicle R&D/ MoP Funding Energy Technology in this study, training needs assessment has have been used to assess current skill levels provider operator Academic & NG agencies operator services been conducted by identification of the and identify training needs for PTAs across PRIMARY ACTOR individuals’ current levels of competency, different departments and roles involved in MoE MNRE DISCOM O&G & IT skills or knowledge in one or more areas various life cycle stages of electric buses at and compares the competency level to the the PTAs: Figure 3. Approach and Methodology SECONDARY MoF DST Power ACTOR transmitter Design of TNA Interaction Data Analysis Recommenda- Prepare train- Prepare Power with relevant and Assessment tion on topic ing programme organization BEE CEA CERC framework generator Stakeholders of STUs’ electric and Training and propose structure and (functions, sub-functions responsible for bus skill gap Needs for STU training mod- resource requir- and activities) STUs’ overall capacities across staff across ules for various ments (JDs) for MoEF SERC FoR with the help electric bus top, middle electric bus life roles at STUs operating and & CC Rare earth of transport deployment and management and cycle manging the sourcing experts data collection junior level staffs electric buses by STUs TNA Framework Design This framework and essential set of functions PTA Public Transport Authorities MNRE Ministry of New and Renewable Energy DHI Department of Heavy Industries MoF Ministry Finance and sub-functions involved in electric MoRTH Ministry of road, Transport & Highways DISCOM Distribution Company The design of TNA framework across electric bus adoption by PTAs, were developed MoHUA Ministry of Housing and Urban Affairs O&G Oil and Gas bus life cycle includes seven functions, as in consultation with various electric bus MoP Ministry of Power MoM Ministry of Mines DST Department of Science & Technology shown in Figure 4. Each of these functions stakeholders and experts in the transport BEE Bureau of Energy Efficiency MoPNG Ministry of Petroleum and Natural Gas CEA Central Electricity Authority are sub-divided into sub-functions (total 28) sector. All these functions and sub-functions MoEFCC Ministry of Environment, Forest and Climate Change OEM Original Equipment Manufacturer CERC Central Electricity Regulatory Commission and further into activities (these activities are are applicable for successful deployment EVSE Electric Vehicle Supply Equipment SERC State Electricity Regulatory Commissions further elaborated in Chapter 3). MoEIT Ministry of Electronics and Information Technology FoR Forum of Regulators
12 TRAINING NEEDS ASSESSMENT 13 FOR ELECTRIC BUSES IN INDIA VOLUME 1 Figure 4. Electric bus TNA Framework for PTAs Figure 5. PTA Profiling market development). Shimla-Manali, Kolkata, WBTC PTAs’ Electric Bus Skill Assessment HRTC 80 electric buses of 75 electric buses The assessment of PTA electric bus skill Strategy Technical Procurement Operations Repair and Monitoring Scrapping Tata Motors make Roadmap and Specification Maintenance and Control and of Olectra and levels across all hierarchies were based on Operating for >1 year Planning Design Recycling PMI Foton makes the survey data collected through online operating for Under Capex model Need for Power electric bus electric electric bus ITMS and MIS End-of-Life surveys and in-person consultations. The >2 years 50 electric buses EXECUTIVE SUMMARY electric Requirement Purchase bus Route Charging Definition data was further consolidated at function buses Specification Network and and Tracking Under Capex model sanctioned (DHI-2019) Operations Preventive under acquisition and sub-function levels. To obtained a Size and Range Planning Maintenance, 50 electric buses combined perception of current skill levels vs Technology Requirement Contract and Breakdown Scrap Disposal sanctioned Selection Performance electric bus, Repairs and (DHI-2019) under required skill levels for successful adoption Documentation Crew and Overhauling of electric buses. The low, medium, and high Battery Chargers acquisition Long-term Selection Scheduling skill response ratings obtained from the and Sizing Stores and Batteries & BMS Transition respondents were combined into weighted Strategy Purchases electric bus Driving average score at individual electric bus Charging and Thermal Navi Mumbai, Bengaluru, BMTC activity and sub-function levels. For easier Electrical High Management Manpower Voltage Systems System of Batteries NMMT In the process of visualisation, this is then converted to a Planning and Selection and deploying electric Staffing 30 electric buses of 4-pointer percentile (0-100%) score and Sizing buses JBM make Electronics, 300 electric buses represented into four colour coded skill Sensors, Wiring, Operating for >8 Depot and Fuses etc. months sanctioned under Table 1. Current skill level representation Terminal DHI-2019, 90 under Infrastructure Under Capex model Bengaluru Smart Percentile Color Currently available Level of Requirements Motors, Drive, Score Code Skill Levels of STUs Training Controllers and 100 electric buses City Scheme Regenerative sanctioned (DHI-2019) Map not to scale w.r.t. electric buses Needs Spare Parts Braking under acquisition (85%, High Low Specifications 100%] electric bus shown in Figure 5. The PTAs selection was (65%, 85%] Fair Medium ITMS Charging guided towards obtaining a balanced and Specifications Air Conditioning optimal representation of current adoption of (35%, 65%] Medium Fair electric buses in India to enable study results’ [0, 35%] Low High of electric buses through their life cycle Within demand side (i.e. PTA), the survey applicability to all PTAs. irrespective of the mode of procurement has been conducted across different Moreover, in order to get deeper insights levels, as shown in Table 1. (outright purchase or PPP). hierarchical roles (top management, senior from supply side stakeholders and related management, middle management driver, industries, an online survey was conducted Interaction with Stakeholders technicians and storekeepers), departments for the aforesaid functionalities. The main PTA Training Needs Identification Different questionnaires for supply and (Traffic, Civil, Electrical, Mechanical, IT, objective was to understand an external Different skill levels with reference to demand side stakeholders were developed Procurement) and units (corporate office, stakeholder’s perspective about the skill functions, sub-functions and activities at for online surveys and in-person consultations depot, terminal, workshop). The electric bus sets in PTAs for perceived roles and required PTAs are broad indicators of skill gaps in respectively. A skill scale of ‘Low’, ‘Medium’ and PPP operator/ vehicle manufacturer’s staff training needs for electric bus adoption PTAs, leading to different levels of training ‘High’ was used in the survey questionnaire including managers, engineers, supervisors since they frequently interact with PTAs needs (as shown in Table 1). These unmet to assess the current skill levels of PTA staff and technicians were also consulted. The in their respective roles and purposes training needs limit overall PTA staff abilities based on various electric bus activities. The interviewed personnel were requested to (business/advisory). The survey respondents to effectively manage various PTA functions ‘High’ rating selection for a particular activity rate current skill levels corresponding to from the supply side included, electric bus related to electric buses. The training would mean PTA staff has requisite skills for various electric bus activities in which they vehicle manufacturers, battery and charger needs identified through this systematic that activity, while ‘Low’ and ‘Medium’ rating and their departments are involved. The manufacturers, and remaining from other assessment will be utilised to develop selection would indicate skill gaps to be survey was led by a team of domain experts related organisations and industry experts training modules for PTAs (across different acquired for better outcome from that activity. through in-person visits to four PTAs, as (actively involved in electric buses, their sub- departments, roles and hierarchies). These systems and or their infrastructure and the training modules when methodically
14 TRAINING NEEDS ASSESSMENT 15 FOR ELECTRIC BUSES IN INDIA 3 VOLUME 1 Technical Specification Design procurement. Therefore, it is important for PTAs to understand these technical aspects to Designing technical specification make appropriate choices for standardising of electric buses, their systems, electric bus acquisition. Various activities ELECTRIC BUS sub-systems and defining the Key under this function are represented in Performance Indicators (KPIs)/ Service Level Agreements (SLAs) are critical for electric bus Figure 7: ACTIVITIES EXECUTIVE SUMMARY Figure 7. PTA Key Activities and Roles for Strategy, Roadmap and Planning AND ROLES Key Activities nderstand power requirements by U PTA Roles Senior Management (Heads of AT PTAs different systems and sub-systems Mechanical, Civil, Electrical nderstand battery sizing (kWh), U and IT Departments) charging systems and their selection Middle Management parameters (Works Managers, Engineers Estimate the operational range (kms) and Supervisors) based on battery sizing and charging systems The electric bus ecosystem at PTAs level world challenges and having updated etermine depot infrastructure, spare D is divided into seven main functions as strategic roadmap and planning is parts and ITMs requirements explained earlier in Chapter 2. These imperative for a smooth transition from functions group typical activities undertaken the existing ICE to electric bus fleet. by different departments and roles at various It will help PTAs in decision making Procurement required tender documents of electric buses PTAs. for electric bus adoption from scratch and other associated services procurement. Procurement is one of the most and to further scale-up in a systematic Figure 8 lists down key activities essential for Strategy, Roadmap and Planning critical function for a smooth and economical manner. Some of the key activities harmonising the electric bus procurement transition to electric bus fleet. Post Electric bus technology is across various PTA roles are identified, process: specification design, PTAs need to develop continuously evolving to address real- and is shown in Figure 6: Figure 8. PTA Key Activities and Roles for Procurement Figure 6. PTA Key Activities and Roles for Strategy, Roadmap and Planning Key Activities PTA Roles Key Activities PTA Roles Define electric bus, its aggregates Senior Management (Heads of specifications and operational plans Mechanical, Civil, Electrical and Identify the need for electric bus Top Management (MD, Joint MD) Detail performance SLAs, associated IT Departments) Select the right size and technology Senior Management (Heads incentives and disincentives Middle Management (Works (for electric bus, battery and charging of Traffic, Civil, Electrical, systems) as per driving conditions Mechanical, Procurement, Finance, efine quality assurance parameters D Managers, Engineers and and IT Departments) and spare parts inventory Supervisors) Plan for year-wise fleet augmentation, staff requirement and Middle Management (Depot Mention supply of user service, repair, funding strategy Manager, Works Manager and spare parts manuals and necessary others) training to PTA staff
16 TRAINING NEEDS ASSESSMENT 17 FOR ELECTRIC BUSES IN INDIA VOLUME 1 Operations bus fleet, such as operating range between Monitoring and Control building relevant MIS system and the consecutive charging; locations of the dashboards for different departments and In case of ICE buses, PTAs have Monitoring and Control function charging infrastructure; interoperability roles to drive improvements. To optimise necessary skillsets to operate the services for electric buses primarily focus on data of charging systems; and other associated operational management, monitoring and immediately after the quality check of analytics by compiling and analysing matters. PTAs can achieve better operational control systems play an essential role, and procured fleet. However, in case of electric electric bus operations and performance outputs by understanding the importance of this can be achieved by focusing on activities buses, there are new areas that needs to be data through automatic systems (like ITMS), the activities mentioned in Figure 9: shown in Figure 11: understood to operationalise the electric EXECUTIVE SUMMARY Figure 11. PTA Key Activities and Roles for Monitoring and Control Figure 9. PTA Key Activities and Roles for Operations Key Activities PTA Roles Key Activities PTA roles Collect data and analyse at all levels Senior Management (Head of Plan and schedule electric bus (route)- Senior Management (Heads of - electric buses, batteries, charging IT Department) charging-crew system Traffic, Mechanical and Electrical systems etc. Middle Management (Depot Provision of additional space and time Departments) Collect data and analyse operational Manager, Supervisor and schedule for electric buses charging, Middle Management (Depot Manager, parameters with reference to physical Works Manager) maintenance and parking requirements Traffic Officers, Works Managers and and financial performance, energy Plan electric bus fleet operations, Engineers) efficiency, safety, service quality, SLAs charging, scheduling and monitoring in- Technicians (responsible for charging and contract enforcement, and overall sync with the existing ICE buses fleet and monitoring of electric buses) system monitoring of PTA performance Scrapping and Recycling to end-of-life replacements, disposal of Repair and Maintenance itself is responsible for repair, maintenance electric buses and their aggregates since Real-world performance of electric and disposal of electric buses. However, vehicle manufacturers provide warranty for Good repair and maintenance are buses, batteries and their life cycle benefits PTA technical staff need to have a strong more than 5 years and the private service crucial for keeping the fleet up and running are currently not being monitored and understanding of all aspects related to this providers’ contract ranges between 8-10 efficiently. Unlike conventional buses, electric are not accessible to PTAs in the country. function for efficient supervision. Some of years. Key activities represented in Figure buses require less maintenance but call This is majorly due to the unavailability of the key activities which play a very important 12 are essential for PTAs to understand for quite different skillssets. In most of the monitoring systems at PTA level. Further, role for improving repair and maintenance are scrapping and recycling processes: current contracts, the vehicle manufacturer PTAs have not faced bigger issues pertaining represented in Figure 10: Figure 12. PTA Key Activities and Roles for Scrapping and Recycling Figure 10. PTA Key Activities and Roles for Repair and Maintenance Key Activities PTA Roles Key Activities PTA Roles Understand and define end-of-life for Senior Management (Heads of Regular maintenance of the fleet and Senior Management (Heads of electric buses and different sub-systems Mechanical, Stores and Purchase charging infrastructure, preventive Mechanical, Electrical and ITMS (to execute timely replacements), their Departments) maintenance and overhauling procedures Departments) associated inventory planning and Middle Management (Works Managers, of electric buses and their sub-systems accounting of asset depreciation to Middle Management (Works Manager, Engineers, Supervisors) Fault diagnosis and replacement Engineers and Supervisor) arrive at right TCO procedures, maintaining spares, Disposal of batteries through certified Drivers, Technicians and Storekeepers Senior Technicians and Junior materials and tools inventory Technicians in different trades centres to avoid environmental hazards, and capture economic value in its residual life through reuse and or recycling The above activities/roles were studied for four PTAs and a mapping of skill level available with skill level required is undertaken to identify the training required.
18 TRAINING NEEDS ASSESSMENT 19 FOR ELECTRIC BUSES IN INDIA VOLUME 1 4 Figure 13. Current electric bus Skill Levels Across The procurement skills are valuable All Functions in transitioning to electric buses and PTAs have shown effective FUNCTIONS performance in procuring electric Skill Level (in %) buses through FAME-I and/or FAME-II schemes. However, due to the early Strategy Roadmap stages of electric buses deployment EXISTING and Planning on day-to-day operations, the PTAs EXECUTIVE SUMMARY 75% and staff have not shaped their hands-on skills in functions like SKILL LEVELS repair and maintenance, operations, monitoring and control – skill level Technical for these mentioned functions is still AND TRAINING Specification Design 63% below 50% (Figure 13). The existing skills analysis has been undertaken in detail for various NEEDS hierarchies within the PTAs. Procurement 88% 4.2 Function 1: Strategy Roadmap and Planning PTAs are reported to have ‘fair’ skill level in overall strategy roadmap This section identifies the skill gaps Table 2. Level of electric bus Training required at PTA Operations 50% and planning function. However, they are missing necessary skill sets between electric bus specific skill sets and to lay down a holistic planning for those which are already available in PTAs electric buses, resulting a delay in across various levels. The current electric Low Medium Fair High Repair and deployment and overall sub-optimal bus specific skills of PTA staff are assessed 4.1 Overall Skill Assessment Results Maintenance 13% performance. Figure 14 presents with responses from both the supply and skill levels and detailed activity-wise demand side stakeholders and aggregated Based on the skills gap analysis, the current training needs for PTAs across each at overall functional and their respective sub- skill levels across all functions of different Monitoring functional levels. staff categories in PTAs are represented in and Control 38% sub-function. On the basis of the identified skill gaps, Figure 13. training needs at functional and sub- As PTAs have experience in procuring functional levels for electric bus deployment conventional buses through the decades Scrapping and are identified. These training needs are and hence, have experience in related Recycling 25% further aggregated for different electric functions including strategy roadmap and bus specific roles in the PTA across various planning and technical specification design. organisational hierarchies. The extent/ level Accordingly, these functions show a relatively of training is divided into four categories better skill score in comparison to other namely ‘Low, Medium, Fair and High’. These functions. However there are some gaps that are mapped to skill level and use same colour need to be filled in these areas. codes as shown in Table 2:
20 TRAINING NEEDS ASSESSMENT 21 FOR ELECTRIC BUSES IN INDIA VOLUME 1 Figure 14. Training Needs for Strategy Roadmap and Planning 4.3 Function 2: Technical Specification design function. These current skill levels Design are resulting into sub-optimal choice of Need for Size and Long-term Manpower The PTAs are reported to have ‘medium’ battery sizes and resulting in operational electric Technology Transition Planning and skill level in overall technical specification challenges of not meeting expected range, buses Selection Strategy Staffing (year wise numbers and Funding) Figure 15. Training Needs for Technical Specification Design Current Charging and EXECUTIVE SUMMARY skill levels 83% 55% 72% 38% Power Requirement Range Requirement Battery Selection and Electrical High Voltage Systems Sizing Selection and Sizing — — Current Electric bus market Funding sources Skill and manpower skill levels 76% 93% 7% 21% Overall availability and requirements and availability environmental manufacturers’ for electric buses of funds benefits readiness environmental Roles, — — — — benefits Year-wise responsibilities, Power to Gross Daily bus — Different types of Size requirement ICE buses KRAs and KPIs replacement and vehicle weight productivity electric bus charging — of electric buses allocation Battery safety electric buses ratio (kms per day) for (AC vs. DC) electric buses vs. aspects and addition targets Air conditioning Different charging Overall — ICEs mitigation power measures systems and cost-benefit Total Investment Operational requirement SOC and Range operating models analysis requirement for Skill Battery storage, range Overall power (kms per (depot, opportunity, requirement electric bus fleet upgradation full charge) handling, swap, wireless Electric bus and associated requirement of electric buses planning variations in disposal hazards charging) technology charging, grid city driving and mitigation limitations and other Interoperability of and loading measures New skills and charging systems Overall Overall infrastructure — conditions roles addition and standards usefulness of battery size planning — Range electric buses estimation Battery sizing Different requirement to PTA — for electric bus (kWh) estimation Total charging Battery- electric bus power (kW) and charging business (route specific) Battery types, performance electricity (kWh) technologies models, estimation and standards — and cost-benefit contract types requirement and pros and — analysis Number of and selection cons Different battery charger’s systems and estimation Techno- Investment operating commercial and funding Chargers’ market models pre-feasibility challenges, availability and analysis risks and Battery life Manufacturers’ mitigations definition and readiness replacement Other electrical provision high voltage Extent of training needs: Low Medium Fair High charging infrastructure requirement Electrical safety and emergency handling
22 TRAINING NEEDS ASSESSMENT 23 FOR ELECTRIC BUSES IN INDIA VOLUME 1 besides reduced electric bus productivity skill levels and detailed activity level training 4.4 Function 3: Procurement designing suitable technical aspect of electric and revenue shortfalls. Figure 15 presents needs for PTAs across each sub-function. bus tenders; sub-optimal price discovery The PTAs are reported to have ‘high’ skill through tender leading to high acquisition level in overall procurement function due to price of electric buses; delayed in order past experience in procuring electric buses delivery; weak contract enforcement, etc. under FAME I and FAME II. However, in recent Figure 16 presents skill levels and detailed times PTAs have been facing delays and/or activity-wise training needs for PTAs across cancellation of tenders, some of the reasons each sub-function. EXECUTIVE SUMMARY Depot and Terminal Spare parts ITMS being - not having enough skill sets for Infrastructure Specification Specification Requirements Figure 16. Training Needs for Procurement electric bus Contract and Stores and Purchase Purchase Performance (for spare parts and 90% 86 86%% 79% Specification Documentation services) Current Numbers and Spare parts — skill levels 62% 97%% 86 66% land sizes of and materials — depot/Terminal acquisition estimation process ITMS — Spare parts Depot location Electric bus composition, and services selection performance Identification functioning and Supply side procurement w.r.t routes parameters and requirement applications analysis for process and charging definition and planning of in electric bus availability, lead systems benchmarking spare parts and deployment time, quality, (technical, Inventory aggregates and overall warranties etc. operations, management Mix depot management customer and control design to — Data analytics services, transition from — systems for and MIS, usage financial) electric bus current ICE and ITMS Spare parts Preparation and specific items buses to electric interfacing Electric bus and materials finalisation of buses business model specification required RFQP Safety, storage design decision Electric bus ITMS documents and handling Disaster specification Detail purchase precautions for resilient depot (across electric specification — hazard prone infrastructure bus, Battery and for electric bus electric bus design and Charger) and different Electric bus items planning aggregates Overall (including inspection stages technical and and Quality Spare parts depot civil and materials infrastructure commercial Assurance requirement) mechanism requirement and requirements estimation Quality — assurance Detail purchase Electric bus specification system for contract electric bus for spare parts design and (including procurement SLAs definition technical and (including commercial penalties and requirement) rewards) Extent of training needs: Low Medium Fair High Extent of training needs: Low Medium Fair High
24 TRAINING NEEDS ASSESSMENT 25 FOR ELECTRIC BUSES IN INDIA VOLUME 1 4.6 Function 5: Repair and Maintenance to lack of specific technical skill sets PTAs 4.5 Function 4: Operations battery-range-charging requirements which face delays in undertaking preventive and consequently affect overall productivity. The PTAs are reported to have ‘low’ skill level in maintenance activities of electric buses and The PTAs are reported to have ‘medium’ overall repair and maintenance function. Due This also leads to irregular route schedules, skill level in overall operations function. The affecting customer services. Figure 17 current operational skill levels of PTAs have Figure 18. Training Needs for Repair and Maintenance presents skill levels and detailed activity-wise led to underutilisation of assets, since a large training needs for PTAs across each sub- Electric bus Preventive Maintenance, Batteries Thermal Management number of standby electric buses have to be function. Charging Breakdown Repairs and and BMS System of Batteries put on reserve fleet to meet unpredictable Overhauling EXECUTIVE SUMMARY Figure 17. Training Needs for Operations Current Route Network and Operations Electric bus, Crew and Char- Electric bus Driving skill levels 10% 28% 17% 14% Planning gers Scheduling — — — Electric bus en- Current — route breakdown Conditions and — skill levels 69% 52% 34% Functioning management procedure for Service and of overall replacement of Special characteristics preventive charging system, batteries for different on-board maintenance — — infrastructure systems (like powering, Route surveys frequency and and operational wiring, electrical circuit Fault diagnosis and analysis for checklist Electric bus Functioning of processes diagrams etc.) and resolution electric buses Conditions and deployment schedules design overall electric buses, Execution of Spare parts requirement of batteries charging systems and planning and specification procedure for Charging electric bus Safety drivability development replacement Electric schedules design charging, precautions bus routes Different gauges schedules and Tools and testing and emergency Electric buses and dashboard SLAs requirement for repair and and depot schedule handling of Design familiarisation and maintenance identification integration with Service and batteries composition and selection active monitoring preventive Design, sizing and legacy systems and functioning maintenance location for Repair and Route network Passengers and other of Thermal Electric bus- frequency and Maintenance Centre in the Design optimisation road user’s safety as Depot Management crew-charging checklist for composition and considering related to electric buses system of synchronisation, chargers functioning of electric bus battery systems, batteries scheduling and range, route Electric bus driving Fault diagnosis Record keeping, report interconnections Thermal runaway regular updating characteristics and meeting bus and and resolutions generation, monitoring and BMS in batteries and charging charging schedules of chargers and control (MIS) related controller to R&M Fault diagnosis systems Road worthiness Monitoring Skills and manpower Service and and resolution checking before start Conditions and electric bus fleet requirement for preventive Energy of assigned trips procedure for operational preventive, breakdown, maintenance consumption Driving behaviours replacement of frequency and performance and overhauling of electric estimation impact on vehicle’s chargers checklist for buses w.r.t route energy efficiency and Safety batteries characteristics — range precautions Safety and operating Identification of and emergency Maintenance of charging conditions systems – preventive, precautions possible mal-functions handling of breakdown and during Audit and of electric buses electric buses reconditioning maintenance of conformance en-route and their and charging Overhauling needs and batteries, BMS, of electric bus mitigation measures systems procedures, plant and etc. operation SLAs Driving related Process of equipment, quality for each route operational safety and monitoring assurance systems and emergency handling electric bus fleet mechanisms for testing — charging (for electric buses and — aggregates) Extent of training needs: Low Medium Fair High
26 TRAINING NEEDS ASSESSMENT 27 FOR ELECTRIC BUSES IN INDIA VOLUME 1 end-up with having unexpected delays presents skill levels and detailed activity- in breakdown repairs, leading to higher wise training needs for PTAs across each Figure 19. Training Needs for downtime of electric buses. Figure 18 sub-function. Monitoring and Control ITMS and MIS Motors, Drive, Electronic, Sensors, Communications Air Conditioning 4.7 Function 6: Monitoring and Controllers and Wiring and Fuses etc Current Control EXECUTIVE SUMMARY Regenerative Braking skill levels 45% Based on the skill level assessment results, PTAs have ‘medium’ skill level in overall monitoring and control function. The existing skill levels of PTA staff are — — — — — not adequate to identify the reasons — — — Electric bus responsible for reduced operational Design composition and performance ranges compared to those as per Different Low and high Design and parameters contract. This results into ambiguity functioning of scenarios for voltage electronic functioning of identification, systems different wired AC circuit in fixing responsibility of between regeneration definition and and impact on functioning, and wireless AC load impact benchmarking PTA, vehicle manufacturer and private battery SOC and wiring diagrams, on-board on battery power operator operator. Figure 19 presents operating range wiring, location Communication Service and skill level and detailed activity-wise and physical systems ITMS preventive training needs for PTAs across each sub- identification components maintenance frequency and and data function. Design Fault diagnosis measurement/ and resolutions Fault diagnosis checklist for AC composition and collection functioning of of different and resolutions Fault diagnosis systems (at traction motors, electronics of on-board and resolution electric bus, other Motors, Conditions and Communication of AC battery, charger drives and procedure for systems levels) controllers replacement Data points Service and of different collection, preventive electronics — processing and maintenance storage frequency and Service frequency, — Non- checklist for check list and conformance different motors maintenance audit Fault diagnosis of different and resolutions electronics and wiring Data analysis, of different MIS reports and motors Functioning and Dashboards Conditions and handling of On- development procedure for Board-Diagnostic (for different replacement of (OBD) tool departments different motors and roles) Functioning of systems Extent of training needs: Low Medium Fair High Extent of training needs: Low Medium Fair High
28 TRAINING NEEDS ASSESSMENT 29 FOR ELECTRIC BUSES IN INDIA VOLUME 1 Figure 20. Training Needs for Scrapping and Recycling 4.8 Function 7: Scrapping and Recycling PTAs have ‘low’ skill level in overall scrapping and recycling function. They currently lack clarity on End-of-Life Defini- Scrap battery life expectancy and its reuse/ recycling processes, although this approach is required at a later tion and Tracking Disposal stage, it is extremely important that PTA understands this process. Figure 20 presents skill levels and detailed activity-wise training needs for PTAs across each sub-function. 4.9 Electric bus Training Needs for key Roles at PTAs EXECUTIVE SUMMARY Current Further to identification of specific training areas across various functions, skills gaps analysis was skill levels 41% 48% undertaken for various hierarchical roles within a typical PTA. Based on this analysis, the extent of training needs at various sub-functional level for respective electric bus related roles are identified and presented in Table 3. The colour coding represents the extent of training needs as used earlier for electric bus activity level. — — Electric bus — systems and sub-systems end- Procedure for of-life definition, storage, handling benchmarking and disposal post and accounting end-of-life (for Impact of safety against performance hazards) deterioration and end-of-life on electric bus life cycle. LIB reuse and recycling procedures and execution Performance Electric buses deterioration recycling factors (like execution energy efficiency, electric bus productivity, battery capacity, operational range etc.) with age, their estimation and accounting End-of-life monitoring process Extent of training needs: Low Medium Fair High
30 TRAINING NEEDS ASSESSMENT 31 FOR ELECTRIC BUSES IN INDIA VOLUME 1 Table 3. Electric bus Training Needs for Key Roles at PTAs Top Management level Senior Management Middle Management Management Maintenance Procurement Engineering/ Engineering Head Stores & Purchase/ Head Traffic Mechanical Functions Supervisor Technician MD/ CMD/ Head Civil Electrical Manager Manager Joint MD Head IT/ Sub-functions Works/ Depot Driver Head PTA MIS Need for electric buses Strategy Roadmap Size and Technology Selection and Planning Long-term Transition Strategy Manpower Planning and Staffing Power Requirement Range Requirement Battery Selection and Sizing Technical Charging and Electrical High Voltage Specification Design Systems Selection and Sizing Depot and Terminal Infrastructure Requirements Spare Parts Specification ITMS Specification electric bus Purchase Specification Procurement Contract and Performance Documentation Stores and Purchase Route Network and Operations Planning Operations electric bus, Crew and Chargers Scheduling electric bus Driving electric bus Charging Preventive Maintenance, Breakdown Repairs and Overhauling Batteries and BMS Repair and Thermal Management System (TMS) of Batteries Maintenance Motors, Drives, Controllers and Regenerative Braking Electronics, Sensors, Wiring, Fuses etc. Communications Air Conditioning Monitoring ITMS and MIS and Control Scrapping and End-of-Life Definition and Tracking Recycling Scrap Disposal Extent of training needs: Low Medium Fair High
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