TOTTENHAM HOTSPUR STADIUM - Events at the new stadium - a guide for local residents and businesses
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SUMMER 2019 TOTTENHAM HOTSPUR STADIUM Events at the new stadium – a guide for local residents and businesses
TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES DOC REF - LAMP COMMS 001 CONTENTS INTRODUCTION 4 WHERE IS TOTTENHAM HOTSPUR STADIUM? 6 HOW WILL WE MANAGE EVENT DAY IMPACTS? 7 WHICH LOCAL ROADS WILL BE CLOSED? 8 STRATEGIC TRAFFIC DIVERSION 11 HOW WILL THE EVENT DAY CPZ WORK? 12 CPZ AND ROAD CLOSURE FAQS 14 WHERE WILL COACHES PARK? 15 WILL TRAIN AND TUBE SERVICES BE AFFECTED? 16 HOW WILL STATIONS OPERATE? 17 WHAT ABOUT TFL BUSES? 18 WHERE ARE THE NEW SUPPORTER SHUTTLE BUS ROUTES? 19 HOW WILL LOCAL BUSINESSES BE AFFECTED? 20 WHAT ABOUT BLACK TAXIS? 21 WHERE ARE THE MAIN WALKING ROUTES TO THE STADIUM? 22 WHERE ARE THE MAIN CYCLE ROUTES TO THE STADIUM? 23 DELIVERING FOR THE LOCAL COMMUNITY 24 BRINGING THE NFL TO TOTTENHAM 25 WHO DO I CONTACT AND HOW DO I FIND OUT MORE? 26 PROVISIONAL EVENTS AT TOTTENHAM HOTSPUR 27 STADIUM 2018/19 SEASON FRONT COVER IMAGE: CGI OF NIGHT-TIME STADIUM VIEW 2 3
TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES INTRODUCTION Tottenham Hotspur The new stadium will have a capacity of just –– An upgraded White Hart Lane station ‘BEDDING-IN’ This booklet has been produced to provide over 62,000 and will be a multi-purpose – with additional stairs and lift access, you with information regarding travel and Football Club is proud to sports, leisure and entertainment destination making the station step-free, due Supporters and local residents are road traffic management for events at the hosting Tottenham Hotspur home matches for completion during summer 2019. well-used to travelling to and around new stadium. Please keep it so that you be part of Tottenham’s alongside a minimum of two NFL matches Alongside this, a fleet of new high Tottenham on event days. However, there can refer to it in the future. The Club is vibrant community per year and a number of other events and capacity, air conditioned trains will be will naturally be a ‘bedding-in’ period committed to publicising details of each concerts. introduced from spring 2019. There will for the first few home games as we event in advance. and the new stadium also be an enhanced timetable for every understand how and when supporters It will also sit alongside the Tottenham choose to travel and the remaining public Please see details of how you can stay development continues Experience and once both are complete, event day. transport works are completed. There informed at the back of this booklet and to be a catalyst for we shall also begin work on the new hotel, –– A redeveloped Northumberland Park are more options for supporters so it visit the Club’s website tottenhamhotspur. an extreme sports hub and new homes. station – with improved accessibility may take time for them to research and com/local. We shall of course be closely positive change and due for completion during autumn 2018 change their travel habits. reviewing and monitoring how the stadium Much of the enhanced public transport regeneration in North infrastructure for the new stadium is and increased service frequencies from The Club has been working closely operates over the course of the next three summer 2019 as part of the three- to five years and making any changes when Tottenham, creating already in place. It will be a public transport tracking project between Stratford and with the London Borough of Haringey they are needed. destination, well served by bus routes and the new Meridian Water station. (LBH), the London Borough of Enfield a new sports, leisure within walking distance of four rail stations. (LBE), Transport for London (TfL), If you need to report any issues with and entertainment Tottenham continues to benefit from –– The opening of the Elizabeth line (Crossrail) Abellio Greater Anglia Trains (GA), the the stadium’s operation, or anti-social significant investment in its public transport in 2019 – which will improve connectivity Metropolitan Police (MPS), the British behaviour and litter, you can do so via our destination for London. infrastructure, which will provide improved to the new stadium with another transport Transport Police (BTP), the National website tottenhamhotspur.com/feedback. services every day of the year. choice via Liverpool Street station. You will have seen Football League (NFL) and others to agree how we best manage crowds and the new stadium THIS INCLUDES: London Borough of Haringey and the Club the impact on local transport during this –– An upgraded Victoria line – completed are also improving footways and road ‘bedding-in’ period and beyond. emerge around the in 2017 with new signalling and rolling surfaces leading up to the new stadium, and the Club is helping to make travel on This includes developing various event old ground and we are stock providing one of the highest event days even better, with a host of new day plans, as well as committing to new frequency underground services in the now in the final stages world, serving both Seven Sisters and measures including new shuttle buses, measures for the opening of the new Tottenham Hale stations. regional coaches, additional staff, traffic and stadium. of the construction pedestrian signage, cycle parking and more. One of the most significant of these is an programme before –– Works to improve Tottenham Hale ambition to increase the proportion of station – with the creation of a new moving back home for combined train and tube station entrance people who travel to an event by public to be completed during 2019. transport. the 2018/19 season. 4 5
TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES WHERE IS TOTTENHAM HOTSPUR STADIUM? HOW WILL WE MANAGE EVENT DAY IMPACTS? BRANTWOOD ROAD Tottenham Hotspur Stadium is located The new stadium will be Tottenham We are also introducing new, free pre- The stadium itself will also host more event You may wish to avoid the busiest times between Tottenham High Road, Park Lane ACADEMIA WAY Future Meridian Hotspur’s home for generations to come booked shuttle bus services to the stadium day activities, even after an event or match before and after events as your journey and Worcester Avenue. Water station and we want to ensure that it is both from Alexandra Palace and Wood Green has finished. This will help spread the flow of will be quicker and less crowded if you NORTHUMBERLAND PA safe and secure whilst any impact on the stations to provide even more travel choices supporters exiting the area and encourage do. For example, the Victoria line and ART LANE It is a public transport destination, well WHITE H RK local area is minimised and managed as Overground services will be particularly for supporters. more spending at local businesses. served by bus routes and within walking carefully as possible. busy. Please check TfL’s journey planner distance of four stations – White Hart Lane, NE Local train stations will face greater impacts, The Club will provide additional marshals CREIGHTON ROAD WHITE H A RT L A tfl.gov.uk/plan-a-journey before travelling. Northumberland Park, Seven Sisters and Many of you are well-used to living and especially during the ‘bedding-in’ period and and ‘Fanbassadors’ to manage supporters Tottenham Hale – with a fifth, Meridian White working alongside the old stadium, however whilst station upgrades are completed. every step of the way and are working If you do need to travel and are using your WORCESTER AVENU Water, opening in spring 2019. Hart Lane the new stadium is much larger and there are closely with the Metropolitan Police vehicle, you should plan ahead to avoid the TREE T additional safety and security challenges, so Seven Sisters, White Hart Lane and areas affected by road closures. Please LL S Service, London Borough of Haringey and HIGH ROAD EHA WHIT we have had to make a number of changes to Northumberland Park stations will continue allow plenty of time for your journey. TfL to ensure more staff than ever are at our event day operations. This includes new to be primary stations for supporters Tottenham stations and other key areas. To help you plan ahead please keep Cemetery national and safety guidance on how quickly a and Tottenham Hale will be used more E venue should be able to evacuate in the event an eye on the Club’s website frequently as works near completion. These measures and those detailed over PARK LANE of an emergency. tottenhamhotspur.com/matches the next few pages will all help to minimise SUTHERLAND OAD CHURCH R A new regional coach network and improved for home games and any other events AY disruption to the local area and ensure you Northumberland This means extended road closures, new programmed. Please note the current W A coach parking facilities, as well as greater D BR O M L EY R O are well aware of how the stadium will work ND Park crowd management measures between the fixture list could change as broadcast ST PAUL’S ROAD cycle parking will help ease any queuing at ROU TH KING’S RO AD so that you can plan your travel. stadium and our local stations, bus diversions selections are made and cup fixtures are RD E ARGYLE RD RO the four main stations. THE UN and parking controls will be put in place. confirmed. You can register for updates via VICARAGE RD DW RUSKIN ROAD AY Tottenham Hale tottenhamhotspur.com/local. Bruce Castle HIGH ROAD Park Seven Sisters E ROAD LORDSHIP LANE LANSDOWN LORDSHIP LANE BR UC E GR OV WAY E D MEA Lordship Recreation ER Park WAT 6 7
TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES WHICH LOCAL ROADS WILL BE CLOSED? KEY Road closed Resident and business access permit zone New eastern bus diversion route Local traffic diversion route Resident and business access route Existing west bus diversion route Vehicle permit check point Firegate New rising security bollards As before, we shall need to close some If access to your home or business is BRANTWOOD ROAD KEY roads closest to the stadium before, directly affected by the road closure and BRANTWOOD ROAD BRANTWOOD ROAD Road closed during and after an event to make it safe for you have either a Controlled Parking IA Zone WAY for three hours ACADEM WAY WAY visitors, residents and businesses, and for (CPZ), Homes for Haringey (HfH) or Blue before an event ACADEMIA ACADEMIA emergency access to the area. Badge parking permit, traffic marshals will Road closed from NORTHUMBERLAND PA RK 8am on event days NORTHUMBERLAND PAR NORTHUMBERLAND PAR allow you to pass at vehicle HART LANE WHITEpermit check WHITE H ART LANE K WHITE H ART LANE K However, because of the enhanced facilities points. Details of how to apply for a CPZ, New rising security bollards offered at the new stadium, we are expecting HfH or Blue Badge canHTbe found on page 12. WHITE HA NE WHITE H T LAN E WHITE H T LAN E R T LA AR AR supporters to arrive earlier than they have CREIG ON ROAD CREIGHTON ROAD CREIGHTON ROAD Pedestrians will be able to walk along local WORCESTER AVENUE WORCESTER AVENUE WORCESTER AVENU done previously, with approximately 80% roads at all times. White White White potentially in or around the stadium an hour Hart Lane Hart Lane Hart Lane T T LL S LL S before the start of an event. The next five maps show each phase of the HIGH ROAD HIGH ROAD EHA EHA ALL ST WHIT WHIT ITEH Tottenham Tottenham road closures and how they might affect WH HIGH ROAD Cemetery Cemetery More rigorous safety requirements you. Similar measures will be in place for E for modern stadiums have also been Tottenham any event with a capacity of 10,000 or over. Cemetery introduced, leading us to reduce the time Details for NFL events will be communicated PARK LANE PARK LANE SUTHERLAND SUTHERLAND ROAD ROAD it takes to evacuate all supporters. In seperately nearer to the first event. PARK LANE CHURCH CHURCH ST PAUL’S ROAD ST PAUL’S ROAD ST PAUL’S ROAD SUTHERLAND the event of an emergency evacuation, a A Northumberland A Northumberland D D ROAD BR O M L EY R O BR O M L EY R O CHURCH MANOR ROAD Park MANOR ROAD Park greater area (including the High Road) will SECURITY BOLLARDS Northumberland AD O RD RD BR O ARGYLE RD ARGYLE RD M LEY R be required, which means extending the Park As part of the planning permission and to VICARAGE RD VICARAGE RD HIGH ROAD HIGH ROAD RD ARGYLE RD timeframes of the existing road closures. aid security checks around the stadium, VICARAGE RD Bruce Castle Bruce Castle three sets of vehicle rising-bollards are to Park Park During event days, general traffic will not HIGH ROAD be installed on Worcester Avenue (2)Castle Bruce and be able to access parts of the High Road Park Lane (1). These will only be operational Park ROAD ROAD between White Hart Lane and Lordship LORDSHIP LANE LANSDOWNE LORDSHIP LANE LANSDOWNE on event days and will be manned by Club Lane/Lansdowne Road from two hours traffic marshals. The operation of these before and one hour after the event and will E ROAD bollards has been discussed with theLORDSHIP LANE LANSDOWN be diverted along the routes marked on the London Borough of Haringey and will be plans on page 9. aligned with the road closures in place on BR BR PRE-EVENT OR MATCH PHASE 1: TWO HOURS TO ONE HOUR BEFORE AN EVENT OR MATCH PHASE 2: ONE HOUR PRIOR TO THE START OF AN EVENT OR MATCH U UC event days. CE Worcester Avenue will also be closed E AND UP TO 15 MINUTES AFTER GR GR from 8am on event days and Park Lane for From 8am on event days, Worcester Avenue will close. This is to allow early Two hours before any match or event, traffic marshals will close the northern section OV OV BR E E three hours before an event. Parking bays security checks of staff and vehicles going into the stadium’s basement car park. of the High Road from White Hart Lane to Bromley Road. General traffic and TfL During this period, no vehicles (except emergency services) are permitted in the U CE will be suspended on both Park Lane and Park Lane will also be closed three hours before an event and all parking bays buses will be on diversion to the east and west of the stadium. roads that are highlighted in navy blue on the map above. This is to ensure safety and GR Lordship Recreation Lordship Recreation on Worcester Avenue and Park Lane will be suspended during event days. security is maintained around the stadium. Residents and businesses displaying a OV AY Worcester Avenue during these times. Park Park E DW Residents and businesses who want vehicular access to their properties will need valid CPZ, Homes for Haringey or Blue Badge permit will be able to drive through to enter via a vehicle permit check point (see map above). Access will be permitted MEA the check points into the roads highlighted purple. Traffic marshals will close the Lordship Recreation using their CPZ, Homes for Haringey or Blue Badge parking permit. ER Bruce Grove remaining southern section of the High Road to Lordship Lane/Lansdowne Road. Bruce Grove Park WAT 8 9 D D
TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES ...WHICH LOCAL ROADS KEY Road closed New eastern bus diversion route Local traffic diversion route STRATEGIC TRAFFIC DIVERSION WILL BE CLOSED? Resident and business access permit zone Resident and business access route Existing west bus diversion route Vehicle permit check point Firegate New rising security bollards Post-event one-way system On event days, a new strategic traffic Montagu LE ES diversion will be in place to enable traffic KEY Recreation D BRANTWOOD ROAD Ground ER IDE IDG BRANTWOOD ROAD RO WILLOUGHBY LANE BR AD Strategic traffic Tatem Park to avoid passing through the local area, AM Recreation Ground TC EA Broomfield WAY GR ACADEMIA diversion Arnos Park Park helping to ease any local congestion (see Palmers Green Pymmes Park WAY ACADEMIA ART LANE NORTHUMBERLAND PAR map adjacent). WHITE H K Arnos Grove N CIRCULAR RD NORTHUMBERLAND PAR TE HART LANE Chase Lane K Park WHITE H NE Freight and delivery vehicles travelling N CIR CULA R RD Silver Street AR T LA NC CREIGHTON ROAD through the area will find it quicker to follow IRC ULA RR D Angel E WHITE H T LAN Road WORCESTER AVEN RD these routes and avoid the roads closest to AR N ROAD AR White NC IRC UL Hart Lane the stadium on event days. WORCESTER AVENUE Tottenhall Sports Ground T White LL S HIGH ROAD EHA WHIT Hart Lane Tottenham ADVANCED WARNING UE T Cemetery LL S GREAT CAMBRIDGE RD HIGH ROAD HA HITE ROAD DURBAN BRANTWOOD ROAD W Around 40 new advanced warning signs will Bounds Green m CONISTON ROAD TARIFF RD PRETORIA ROAD y be installed from Seven Sisters to the North WEST ROAD NORTHUMBERLAND PARK PARK LANE AR WHITE H T LANE SUTHERLAN N CIR ROAD CREIGHTON ROAD CU CHURCH Circular to raise awareness of event days. LA White R RD ST PAUL’S ROAD Hart Lane WORCESTER AVENUE OA Northumberland D ET BR O STRE HIGH ROAD LL M L EY R WH ITEHA Woodside PARK LANE MANOR ROAD Park Albert Road Park Tottenham D RD Recreation Cemetery SUTHERLAND ARGYLE RD Ground ROAD CHURCH SUTHERLAND ROAD CHURCH ST PAUL’S ROAD Northumberland VICARAGE RD A D BR O M L EY R O ST PAUL’S ROAD Park HIGH ROAD Northumberland HIGH ROAD KING’S ROAD ARGYLE RD RD A D BR O M L EY R O VICARAGE RD RUSKIN ROAD MANOR ROAD Park Bruce Castle Bruce Castle Park Park RD ARGYLE RD Alexandra Palace LORDSHIP LANE LANSDOWN E ROAD Wood Green VICARAGE RD Highham HIGH ROAD Hills Park BR E ROAD UC LANSDOWN E LORDSHIP LANE GR OV WAY Bruce Castle E EAD RM Park Lordship Recreation Alexandra WATE Park Park Bruce Grove ROAD LORDSHIP LANE LANSDOWNE BR UC Turnpike Lane E GR WAY OV HAL E RO AD PHASE 3: DURING AN EVENT OR MATCH PHASE 4: 15 MINUTES PRIOR TO FINAL WHISTLE AND UP TO ONE E D MEA HOUR POST-EVENT OR MATCH L RD HIL Once an event or match has started, the southern section of the High Tottenham Hale Lordship Recreation ER FO STAM BR Hornsey Park Blackhorse Road The roads surrounding the stadium are at their busiest after an event. Around 15 WAT Road will open for local resident and business access. The northern UC Priory Park minutes before the end of an event, the Club traffic marshals will close the High Road E section (highlighted in navy blue) will remain closed to allow for the safe GR AY from White Hart Lane to Lordship Lane/Lansdowne Road to all traffic. Worcester OV evacuation of the stadium in an emergency. DW E Walthamstow Central Bruce Grove Avenue and Park Lane will remain closed to allow people to leave the stadium and Seven Sisters MEA Worcester Avenue and Park Lane remain closed to all traffic. make their way home. These roads will be closed for up to an hour but the MPS Match Markfield Park St James Street ER Commander may reopen them more quickly. On event days, Love Lane and Whitehall WAT South Tottenham Street will have all parking bays suspended and will be closed for up to one and a half ROAD hours after an event to cater for queues at White Hart Lane station. For one to two A10 HIGH hours after an event, Leeside Road will be one-way eastbound and Willoughby Lane Harringay RD Harringay Green Lanes RS TE Bruce Grove SIS will be one-way northbound to facilitate leaving the stadium efficiently. ENV SE Stamford Hill Low Hall 10 11 HILL Sports Ground STAMFORD Lea Valley Park HAL ER O D Crouch Hill
TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES HOW WILL THE EVENT DAY CPZ WORK? Montagu Bruce Grove North Recreation RD Ground E IDG Monday to Friday BR Tatem Park AM Recreation Ground KEY TC 8am to 8.30pm EA Broomfield GR Arnos Park Park CPZ – London Borough of Enfield Saturday and Sunday Palmers Green Pymmes Park CPZ – London Borough of Haringey 8am to 8pm South Edmonton Event Day Event Day CPZ Arnos Grove Public Holidays N CIRCULAR RD Managing car use and minimising congestion OFF-STREET PARKING OPERATIONAL HOURS OF THE 12 noon to 8pm High Road stop and shop in the local area is one of our key objectives. If you have off-street parking, live on a road EVENT DAY PARKING ZONES RD Silver The stadium is a public transport destination affected by closures and do not require a Bruce Castle N CIRC ULAR Street LONDON BOROUGH OF ENFIELD NC IRC North and one of our messages to supporters is that permit, or you are a Blue Badge holder, you Monday to Friday UL AR RD Middlesex Hospital Angel they should not drive to the stadium. Over the will need to show stewards or marshals at 8am to 8.30pm Road RD South Edmonton Event Day IRC UL AR years we have been successful in significantly road closure vehicle permit check points a Saturday and Sunday NC 12 noon to 9pm reducing the number of people driving to events valid proof of address. 8am to 8pm Tottenhall Sports Ground through fan communication, enhanced public North Middlesex Hospital Public Holidays transport information and the introduction of For example, this could be your driver’s Monday to Sunday 12 noon to 8pm the event day Controlled Parking Zones (CPZ) licence or a utility bill. You will then be 9am to 8.30pm GREAT CAMBRIDGE RD permitted access. Visitors will be able to Tower Gardens and we shall continue to work hard on this. ROAD DURBAN Tottenham BRANTWOOD ROAD park using a visitor parking voucher but Bounds Green Monday to Friday North CONISTON ROAD LONDON BOROUGH OF HARINGEY PRETORIA ROAD White Hart 8am to 8.30pm Following consultation with local residents, they will need to travel before the road Lane WHITE H ART LANE PARK the existing event day CPZ has been extended closures come into effect. Tottenham North Saturday and Sunday CREIGHTON ROAD WHITE H A RT L A NE by London Boroughs of Haringey and Enfield. Monday to Saturday 8am to 8pm White Hart Lane WORCESTER AVENU Tottenham Event Day Tottenham Event Day It will be in force for the first event and will As before, a small number of resident 8am to 8.30pm Public Holidays LL ST REET HIGH ROAD TEHA WHI Woodside cover a larger area than before, helping to parking bays in very close proximity to Sunday and Public Holidays Albert Road 12 noon to 8pm Park Tottenham Cemetery E Recreation 12 noon to 8pm Ground the stadium will be suspended to ensure PARK LANE ensure residents can park as long as they SUTHERLAND ROAD Tower Gardens Event Day CHURCH pedestrian safety. These suspensions will A Northumberland D BR O have a valid CPZ, HfH or Blue Badge permit. M L EY R O ST PAUL’S ROAD Tottenham Event Day Park Monday to Friday D HIGH ROAD KING’S ROA ARGYLE RD RD Bruce A map is included on the next page. last all day so please check before you VICARAGE RD Monday to Friday 5pm to 8.30pm RUSKIN ROAD Tower Gardens Castle park. Advanced notices will be put in place Event Day Bruce Castle 5pm to 8.30pm Saturday, Sunday and Public Holidays Tower Park seven days before each event to inform you Saturday, Sunday and Public Holidays 12 noon Palaceto 8pm Gardens LANSDOWN E ROAD If you do not have a valid CPZ, HfH or Blue Alexandra LORDSHIP LANE when suspensions are in effect. 12 noon to 8pm Wood Green Badge permit, or now live in a property Tottenham Hale North Highham Hills Park included in the event day CPZ and park White Hart Lane Monday to Friday Tottenham BR If you leave your car parked in these UC Hale North E Tottenham Hale GR on-street, you will need to apply for one. Monday to Friday 8am to 8.30pm OV suspended spaces, it will be relocated AY North Event Day E DW 8am to 8.30pm MEA You can do so using the details below: to a neighbouring street. Saturday and Sunday Lordship Recreation Bruce Grove North ER Alexandra Park WAT Park Saturday and Sunday 8am to 8pm LONDON BOROUGH OF HARINGEY You will need to contact Trace (Towed 8am to 8pm www.haringey.gov.uk/parking-roads- Public Holidays Bruce Grove The Hale Vehicle Tracing services) on 0845 206 8602 Public Holidays 12 noon to 8pm and-travel/parking/parking-permits or https://trace.london for information. 12 noon to 8pm The Hale HOMES FOR HARINGEY Tottenham Hale North Event Day Monday to Friday Turnpike Lane www.homesforharingey.org/parking Monday to Friday 8am to 8.30pm 5pm to 8.30pm Saturday and Sunday HAL ER LONDON BOROUGH OF ENFIELD OAD https://new.enfield.gov.uk/services/ Saturday, Sunday and Public Holidays 8am to 8pm 12 noon to 8pm ILL parking/parking-permits Public Holidays RD H Tottenham Hale FO 12 noon to 8pm STAM Hornsey Blackhorse Road Priory Park 12 13
TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES CPZ AND ROAD CLOSURE FAQS WHERE WILL COACHES PARK? Here is a list of frequently asked questions Q. I need a new CPZ permit or Homes for Q. How will I know when events are being held? Coach travel is an important part of our We shall now manage five coach parking In total, we shall have space for 60 coaches We shall be monitoring coach travel about the event day Controlled Parking Haringey parking permit. How do I get one? A. We shall advertise our match days or any transport strategy for getting supporters ‘zones’, all of which will be a 10 minute walk on-street and 31 off-street at the Goods carefully during the first season. Zone E will Zone (CPZ) and road closures which you A. You can apply for a permit using the other events via our website, social media, to and from the area whilst minimising the or less from the stadium (see map below): Yard, 44-52 White Hart Lane. likely only be used when over 40 coaches may find helpful. details below: at CPZ entry points and through advanced number of private cars on local roads. For –– ‘Zone A’ – West Road (9 spaces) are expected. Zone D is also a temporary warning signs. During the season, Premier the new stadium, the Club will improve how For the on-street coach parking zones location for the first season and is subject to ondon Borough of Haringey: L –– ‘Zone B’ – Brantwood Road (19 spaces) Q. W hy are you closing local roads League or other fixtures can often change it operates and runs coaches. (A, B, C and E) we shall need to suspend change. www.haringey.gov.uk/parking-roads- for longer? due to broadcasting requirements but –– ‘Zone C’ – Tariff Road (10 spaces) some parking bays for event days. These and-travel/parking/parking-permits A. T he increased numbers of people we shall always do our best to ensure –– ‘Zone D’ – The Goods Yard will be communicated with signs seven Supporter coaches will arrive between three visiting the stadium and updated safety Homes for Haringey: our supporters and neighbours are (31 spaces – all off street) days before an event and carefully operated hours and two hours before the start of an and security requirements mean we www.homesforharingey.org/parking aware. You can register for updates via by Club marshals. Coach drivers will be event and will normally have left within one –– ‘Zone E’ – Pretoria Road (22 spaces) shall need to close the roads closest tottenhamhotspur.com/local. reminded to turn off their engines when they hour after an event. London Borough of Enfield: to us to general traffic for longer. are parked. https://new.enfield.gov.uk/services/ This allows pedestrians and local Q. W ill these arrangements change for the parking/parking-permits communities to travel around the NFL or other events? stadium safely on event days and means Q. W hat happens if friends want to visit? A. The principles of the arrangements KEY we can evacuate the ground quickly in A. V isitors will need to arrive and park detailed in this information booklet Coach parking the event of an emergency. before road closures come into effect. are the same for all event days. Some changes may be required for the NFL – B If they do so, they will be able to park ROAD BRANTWOOD ROAD Q. I can’t drive to my home if the High Road for example due to increased security, to DURBAN E using a visitor parking voucher which is closed. Do I need to apply for a new facilitate the Fan Zone or Tailgate party. can be applied for via your relevant local WAY C CPZ permit? IA CONISTON ROAD authority’s website. These will always be communicated with ACADEM PRETORIA ROAD A. We know there are a number of the local community and local authorities A TARIFF RD properties that will have their access Q. When does the new scheme start? well in advance. affected by this necessary road closure. A. The new road closures and CPZ will ART LANE NORTHUMBERLAND PA WHITE H RK WEST ROAD All you will need to do is display your be operational for the first major event Q. I am a local business owner on the High Road. How will I get access? D existing CPZ or Homes for Haringey (10,000 spectators or more) in order (HfH) parking permit and traffic A. If you are a business owner and have a valid for the Club and the local authorities WHITE H NE marshals will let you pass. If you have CPZ permit, you will be able to park on one A RT L A to identify and resolve any issues. The of the side roads. Pedestrian access to your CREIGHTON ROAD off-street parking, and do not need a Club will communicate this event and we business will be maintained at all times. White permit, or you are a Blue Badge holder, strongly recommend you to register for you can show stewards or marshals Hart Lane updates via tottenhamhotspur.com/local. WORCESTER AVEN Q. W hat if I have a delivery coming on an at road closure points a valid proof event day? T of address, which could be a driver’s Q. W hat happens if I have an incident at REE L ST HIGH ROAD A. We would recommend you arrange delivery AL licence or utility bill, and they will give my home and I need emergency help? ITEH outside of the road closure hours or on WH you access. A. Emergency access will be maintained non-event days if possible. Delivery drivers at all times. will not be able to pass vehicle check points Tottenham UE once the road closures are in effect. Cemetery PARK LANE 14 15 SUTH AD CHURCH RO
TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES WILL TRAIN AND TUBE HOW WILL STATIONS OPERATE? SERVICES BE AFFECTED? Our supporters are used to travelling As previously mentioned, we expect a period Before and after events at Tottenham More marshals and staff from the Club, Queue lengths will reduce after the first few We recommend that you check before you to and from the stadium using four local of ‘bedding-in’ for residents and supporters Hotspur Stadium, TfL, Greater Anglia and TfL and Greater Anglia will be on hand games as supporters learn their best travel travel and avoid the busy periods before and stations (White Hart Lane, Seven Sisters, and that the experience will change and the Club will implement specific event than previously and new signage will guide route, station works are completed and new after events. Please visit tfl.gov.uk/plan-a- Northumberland Park and Tottenham Hale). improve after the first few events as day operation plans for Seven Sisters, people quickly from stations to the stadium. rolling stock comes into operation. journey for more information. These stations will continue to be the main everyone gets used to the new travel Tottenham Hale, Northumberland Park As with the old stadium, it is the post-event hub stations for the new stadium, with a fifth, options and arrangements. Congestion and White Hart Lane stations. Temporary period where queues will be longest at the Midweek events will mean that the Victoria Meridian Water, available from summer 2019. will also ease once the remaining station barriers will be erected outside stations four local stations. line is especially busy, as supporters travel improvement works, currently being near the end of an event to manage queues with commuters to Tottenham. The Victoria line has recently received undertaken by TfL and others, have been and, in some cases, restrict access. upgrades to increase the service frequency. completed. The line will be busy on event days, particularly before a weeknight event, THE IMPROVEMENT WORKS BEING when commuters are also making their way DELIVERED INCLUDE: home. During these peak times, to manage –– At Tottenham Hale station – the creation congestion and safety, some trains may of a new combined station entrance to be not stop at Seven Sisters and will continue completed during 2019. straight to Tottenham Hale. Please listen to station announcements for destination –– At White Hart Lane station – additional information. Your journey may be less stairs and lift access due for completion Northumberland Park Seven Sisters Tottenham Hale White Hart Lane crowded if you can avoid the Victoria line during summer 2019 along with the during busy periods. introduction of a fleet of new high There is step-free access to the Victoria capacity, air conditioned trains from line and the northbound Greater Anglia Step-free after station works are After events at the stadium, there will be spring 2019. There will also be an Step-free? Fully step-free by autumn 2018. Not step-free. platform. Southbound Greater Anglia is completed during summer 2019. managed queues at Seven Sisters and enhanced event day timetable. not step-free. Tottenham Hale stations. –– At Northumberland Park station Park Lane will be extremely busy After an event, queuing starts on the west We are not anticipating a queue at this Queues will run down Love Lane and into However, supporters will be strongly – improved accessibility due for after an event. Signage will direct side of the High Road (near Pelham Road) station, but a queue management plan Whitehall Street, meaning these roads discouraged from using Silver Street completion during autumn 2018 and supporters to a different side of the and works south along the High Road to will be in place for one to form at the will be closed from one hour before station and Bruce Grove station. At Bruce increased service frequencies from road depending on whether they are Seven Sisters station. To disperse the station if needed. Facilities to buy tickets the end of an event to one and a half Grove you will find it extremely difficult to summer 2019 as part of the three- travelling northbound or southbound. crowds as quickly as possible, there will and top-up Oyster cards will be very hours after an event for safety reasons. board a train immediately after a match if tracking project between Stratford and Post-event The queue itself will be managed outside be changes to how the station entrances limited. Please purchase tickets or top- Currently limited queueing is predicted you are travelling southbound. We would the new Meridian Water station. measures the Spurs Shop, adjacent to the station, and exits operate. Please look for signs up cards before arriving. for those travelling northbound. recommend you check event times before with barriers also placed to the north and follow directions from marshals you travel. if needed. Facilities to buy tickets and and TfL staff. Queues after an event top-up Oyster cards will be very limited. will suspend a small stretch of Cycle Please purchase tickets or top-up cards Superhighway 1. before arriving. 16 17
Park Park Palmers Green Pymmes Park TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES Arnos Grove N CIRCULAR RD WHAT ABOUT TFL BUSES? WHERE ARE THE NEW SUPPORTER SHUTTLE BUS ROUTES? RD Silver ULAR N CIRC Street NC IRC UL AR RD Angel Road NC Tottenhall Sports Ground The stadium is well-served by TfL buses. WEST DIVERSION For the first time, the Club is providing new GREAT CAMBRIDGE RD They are an important, accessible mode of As with the old stadium, the 149, 259 and 279 or bus stops are suspended. Working in We shall also be investigating whether pre-booked, free shuttle bus services for Bounds Green DURBAN ROAD BRANTWOOD ROAD CONISTON ROAD transport, so we are keen to ensure services supporters. This will cater for approximately TARIFF RD PRETORIA ROAD will initially divert west along the A10, onto partnership with TfL, the Club and London buses can remain on the High Road during WEST ROAD ART LANE NORTHUMBERLAND PAR WHITE H K run as smoothly as possible and operate in Lordship Lane and The Roundway, before Borough of Haringey will be reviewing the phase one of the road closures. Further 2,300 – 3,300 people per route (depending CREIGHTON ROAD WHITE H A RT L A NE the area for as long as possible. on demand) and we shall run three services, White eventually rejoining the A10 northbound to bus operations throughout the ‘bedding-in’ information is available at TfL’s website: Hart Lane WORCESTER AVENUE from Alexandra Palace, Wood Green and ET STRE HIGH ROAD HALL the North Circular. TfL will install notices period with the aim of increasing the number https://tfl.gov.uk/modes/buses/. WHITE Woodside When the High Road closes to buses on Park Albert Road Tottenham in bus stops to advise when any services of services on the east diversion. Tottenham Hale stations. Recreation Ground Cemetery PARK LANE event days from two hours before the start SUTHERLAN ROAD CHURCH BRANTWOOD ROAD AY Northumberland W A D BR O M L EY R O ND ST PAUL’S ROAD Park time, during and up to one hour after the Alexandra Palace and Wood Green shuttle ROU TH HIGH ROAD D RD KING’S ROAD E ARGYLE RD RO THE WAY ACADEMIA UN VICARAGE RD DW RUSKIN ROAD event finishes, it will be necessary to run buses are fully accessible for wheelchair users AY Bruce Castle C Park some bus diversions. WHITE H ART LANE NORTHUMBERLAND PA RK and will be in operation for three hours before Alexandra LORDSHIP LANE LANSDOWNE ROAD F Wood Green and two hours after an event. The shuttle buses Palace LORDSHIP LANE NEW EAST DIVERSION CREIGHTON ROAD WHITE H A RT L A NE will help to ease the impact on the local rail BR White UC E GR The 349 will follow a new, much shorter Hart Lane stations and the need for supporters to change OV AY E DW WORCESTER AVEN MEA diversion east, along Lansdowne Road, at Finsbury Park Station. WOOD GREEN Lordship Recreation ER T Alexandra TREE Park WAT LL S HIGH ROAD Park EHA Shelbourne Road and Northumberland Park WHIT Before an event, shuttle buses travelling from before rejoining the High Road adjacent to Tottenham The shuttle bus stops will be carefully managed Bruce Grove Wood Green will pick up opposite the bus UE Cemetery Sainsbury’s. by the Club and First Travel Solutions. PARK LANE station from the existing rail replacement stop Queues will be supervised by marshals and SUTHERLAN ROAD CHURCH AY just 60m from the station, and also drop off at WHY THE NEW EAST Turnpike Lane Northumberland temporary portaloos will be provided if needed. W A D BR O M L EY R O ND Park White Hart Lane, outside the Haringey Sixth ST PAUL’S ROAD BUS DIVERSION ROUTE? ROU TH Supporters will need to show their ticket and D RD AD KING’S RO HAL ER E ARGYLE RD OAD RO Form College. At Wood Green, we shall also THE UN pre-book via the Club for this service. VICARAGE RD Before and after an event, a new bus DW RUSKIN ROAD LL have a waiting area for shuttle buses on White HI AY FORD diversion scheme was an obligation of the Bruce Castle Tottenham Hale STAM ALEXANDRA PALACE Hart Lane opposite Crescent Gardens. After an HIGH ROAD Park council as part of the planning permission Hornsey Blackho event, the buses will drop supporters outside for the stadium. U E ROAD Before an event, shuttle buses will pick-up Priory Park LORDSHIP LANE LANSDOWN the Green Rooms Hotel. W from outside Avenue Gardens and drop-off KEY M The east bus diversion will be much shorter LORDSHIP LANE R outside Haringey Sixth Form College. This TOTTENHAM HALE General B Admission shuttle and throughout the ‘bedding-in’ period the LE journey will then be reversed after an event. routes Seven Sisters We shall also be operating a shuttle bus Club, TfL and London Borough of Haringey Some parking spaces around Station Road BR from Tottenham Hale station for premium Premium shuttle UC Markfield Park will be looking to switch more services from E and Bedford Road (Alexandra Palace) and on routes GR KEY customers. Before an event, this will pick up OV WAY South Tottenham the west diversion to the east diversion. White Hart Lane outside the Haringey Sixth E WHEN HIGH ROAD CLOSED: Pick up/drop off from TfL’s bus stop F (on Watermead Way, EAD points Proposed east bus Form College will need to be suspended on ERM P Lordship Recreation diversion (349) near the taxi rank) and drop off by the Duke’s Park event days for the shuttle buses to operate. WAT K Existing west Aldridge Academy. This journey will then be These suspensions will be advertised at Harringay RD Harringay Green Lanes RS bus diversion reversed after an event. This new service is If you leave your car parked in suspended parking bays, it will be relocated to a TE SIS least seven days before. N (149, 259,279) VE Bruce Grove offered to provide more travel choices and SE neighbouring street. You will need to contact Trace (Towed Vehicle Tracing services) Bus stop locations encourage premium guests not to drive. on 0845 206 8602 or https://trace.london for information. Stamford Hill HILL Sp STAMFORD Crouch Hill 18 19 Manor House
TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES HOW WILL LOCAL BUSINESSES BE AFFECTED? WHAT ABOUT BLACK TAXIS? DURBAN ROAD BRANTWOOD ROAD IA WAY CONISTON ROAD ACADEM PRETORIA ROAD TARIFF RD The new stadium will provide a major The Club is keen to support local black taxi NORTHUMBERLAND PA economic boost to local businesses. Around HITE HART LANE drivers and has been working closelyWwith RK 62,000 supporters will visit for events and both London Borough of Haringey and TfL to the stadium and the Tottenham Experience understand how we might better use them WHITE H NE N ROAD A RT L A will attract visitors 365 days a year. CREIGHTOon as another travel option for supporters event days. White On event days, businesses will need to Hart Lane WORCESTER AVEN comply with the same road closures and We have secured a new, temporary, event restrictions as residents (see page 8). If day black taxi rank at Scotland Green, which T TREE LL S HIGH ROAD you are on the High Road, you will need to will operate during event day hours. This HA WHITE arrange your deliveries for outside of event will be on a side street, off the High Road day hours. and marshalled by the Club and can also be Tottenham used for those with accessibility needs. It UE Road closures immediately before and Cemetery will provide another mode of transport for after an event will effectively pedestrianise people travelling to and from the stadium. PARK LANE the High Road and other local roads, and SUTHERLAND ROAD CHURCH AY be encouraged to arrive in supporters will If you leave your car parked in these the area earlier and to stay longer. suspended spaces, it will be relocated Northumberland W A D BR O M L EY R O ND Park ST PAUL’S ROAD to a neighbouring street. You will need ROU TH AD Beyond matchdays, the NFL games, KING’S RO E to contact Trace (Towed Vehicle Tracing RD ARGYLE RD concerts and other events will bring new ROservices) on 0845 206 8602 or THE UN VICARAGE RD visitors to the local area – many of whom DW https://trace.london for information. RUSKIN ROAD will not have been to Tottenham before. AY Completion of the Tottenham Experience, Bruce Castle HIGH ROAD which will include a new museum, along Park with the stadium roof/skywalk, hotel and extreme sports hub will also create a range E ROAD of offers to attract visitors to the area, LORDSHIP LANE LANSDOWN bringing new investment into Tottenham and supporting local businesses. This means more people spending money at LORDSHIP LANE local cafés, shops, traders and pubs. It will also help to manage the flow of people in SCO BR T LAND GREEN and out of the stadium and ease queues at UC local stations. KEY E GR Event day taxi rank OV WAY E D MEA 20 21 Lordship Recreation TER
Ground Street Memorial E IDG NC IRC BR UL Tatem Park AR RD AM Recreation Ground TOTTENHAM HOTSPUR STADIUM MANAGING Angel OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES TC Road EA Broomfield GR RD Park AR UL Palmers Green Pymmes Park IRC NC WHERE ARE THE MAIN WALKING ROUTES TO THE STADIUM? WHERE ARE THE MAIN CYCLE ROUTES TO THE STADIUM? Tottenhall Sports Ground N CIRCULAR RD Chase Lane Park GREAT CAMBRIDGE RD RD Silver ULAR N CIRC Street ROAD Memorial Park DURBAN BRANTWOOD ROAD CU Bounds Green LAR CONISTON ROAD RD TARIFF RD PRETORIA ROAD Angel Road D AR NORTHUMBERLAND PAR WHITE H T LANE The majority of supporters will be using Cycling is growing across London and the R K AR UL IRC N NC WHITE H NE CI RT L A RC public transport to get to and from the Club is hoping to increase the number of A CREIGHTON ROAD KEY UL White AR RD Tottenhall Hart Lane stadium and will be encouraged to follow Walking routes supporters and staff who cycle to events. WORCESTER AVENUE Sports Ground REET LL ST HIGH ROAD HA WHITE the designated walking routes from local Woodside Park Ultimately, we would like at least 1% of all Albert Road Tottenham Recreation Cemetery stations and bus stops – shown in blue on Ground supporters (around 620 people) to cycle to PARK LANE SUTHERLAND ROAD CHURCH GREAT CAMBRIDGE RD the map to the right. and from events. A Northumberland D BR O M L EY R O ST PAUL’S ROAD DURBAN ROAD BRANTWOOD ROAD Park D HIGH ROAD KING’S ROA ARGYLE RD RD CONISTON ROAD VICARAGE RD RUSKIN ROAD These routes will be especially busy three The infrastructure is being provided to TARIFF RD PRETORIA ROAD Bruce Castle WEST ROAD NORTHUMBERLAND PAR WHITE HART LANE K Park hours before and up to one and a half hours N CI RC support this, with Cycle Superhighway 1 ROAD TON ROAD LANSDOWNE after an event. CREIGH already running to the stadium from the UL LORDSHIP LANE Alexandra Palace AR RD Wood Green White WORCESTER AVENUE Hart Lane LL ST south and a mini-Holland route in Enfield Highham HIGH ROAD Walking routes will be promoted through WHI TEHA Hills Park Woodside under construction that will create a link BR Park UC Tottenham E new pedestrian signs, such as those below, Cemetery GR to the stadium from the north. OV AY E DW paid for by the Club and located on-street. SUTHERLAND ROAD MEA CHURCH Northumberland Lordship Recreation ER A D BR O Alexandra M L EY R O ST PAUL’S ROAD Park Park WAT With this in mind, approximately 250 new Park HIGH ROAD D KING’S ROA ARGYLE RD RD VICARAGE RD RUSKIN ROAD Bruce Castle cycle stands will be installed near to the Bruce Grove Park stadium. They will be located on-street, E ROAD LANSDOWN lexandra Palace Wood Green LORDSHIP LANE away from the stadium for security Turnpike Lane Highham Hills Park reasons so that residents and people Turnpike Lane working in the area can also use them on BR UC E GR non-event days. OV AY HAL E ER DW OAD MEA LL Lordship Recreation RD HI ER a Park WAT FO STAM Tottenham Hale Bruce Grove Hornsey Blackhorse Road Chestnuts Field Priory Park Turnpike Lane Turnpike Lane Walthamstow Central HAL Seven Sisters ER OAD ILL St James Street Markfield Park RD H Tottenham Hale FO South Tottenham STAM Hornsey Blackhorse Road Harringay KEY RD Harringay Green Lanes Cycle Superhighway 1 RS Walthamstow Central TE SIS Seven Sisters N VE SE St James Street Markfield Park 22 23 Stamford Hill South Tottenham Low Hall FORD HILL Sports Ground Lea Valley
TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES DELIVERING FOR THE LOCAL COMMUNITY BRINGING THE NFL TO TOTTENHAM The Club is proud to be part of Tottenham’s –– A new 78,000 square foot Sainsbury’s THE TOTTENHAM HOTSPUR Percy House is now a major community The new stadium has been designed from vibrant community and the new stadium store at Northumberland Park – FOUNDATION enterprise, employment and skills hub the outset to host the NFL, including a development continues to be a catalyst for employing 280 people from the local The Tottenham Hotspur Foundation has a located at the heart of North Tottenham and structurally engineered fully retractable positive change and regeneration in North area. long established, productive and valued the Foundation will deliver 95,000 hours of pitch – the first for any stadium in the UK. Tottenham, creating a new sports, leisure partnership with its local communities community and sports programmes to those and entertainment destination for London. –– The Cannon Road Development - 100% living in the Club’s local area. We shall be hosting our first NFL game on where there are significant socio-economic affordable, 222 new homes and the new 14 October 2018 and are delighted to be It will become a hive of activity 365 days challenges alongside aspirations, potential, Brook House Primary School on the site welcoming the Oakland Raiders and Seattle a year, with a new museum, an innovative talent and opportunity to create, deliver and of an old rubber factory. Seahawks to Tottenham. Skywalk, 21st century retail experiences, sustain positive change. first-class conference and banqueting –– Berland Court – An affordable housing The event day measures set out in this The work of The Foundation and its and high quality leisure facilities including development near Northumberland Park booklet will principally be the same for NFL supporters directly touches the lives of restaurants and a hotel – and will attract rail station, incorporating the relocation games, although some changes may be people across North London every day, in excess of two million visitors per year. of a Jehovah’s Witness Kingdom Hall and required to accommodate the longer nature providing education and employment a new Club merchandise store. of the games. A key feature of the NFL is A minimum of two NFL matches at the pathways to create life-changing the Tailgate, which takes place at selected stadium every year, as well as other Furthermore, the Club has created 1,458 opportunities for children, groups and venues close to the stadium. Local residents events including concerts, will bring a new new jobs for local people as a direct result individuals within our communities. will be able to enjoy these vibrant activities audience to the local area, showcasing of its ongoing new stadium development and they will bring an added economic boost The Foundation delivers innovative Tottenham and bringing further economic scheme and sport-led regeneration of the to the area. programmes with the aim of: and social benefits to the area with truly area. Jobs have been delivered across global coverage and attraction. a range of industries, including retail, –– Improving achievement. We shall of course communicate any education, construction, hospitality, IT and –– Building community cohesion. changes to the stadium’s operation to the As part of the wider scheme, the Club security, with many going to local people. community and local authority ahead of NFL has to date already delivered: –– Promoting healthy lifestyles. matches. To register for updates, please –– The London Academy of Excellence Once complete, the stadium development –– Supporting people with disabilities. visit tottenhamhotspur.com/local. Tottenham – a new state-funded Sixth scheme will have created 3,500 new jobs and The development of the stadium is allowing Form, financially supported by the pump £293 million into the local economy To get up-to-date information and details of the Foundation to significantly expand its Club and delivered in partnership with each year – almost double the impact of our any other events and concerts, please visit work and impact and they have already Highgate School, bringing expertise previous stadium. tottenhamhotspur.com/matches. moved into new offices within the restored and first-class teaching from eight top Percy House, giving the Foundation a independent schools, giving the area’s presence on the High Road for the first time. brightest students the best possible access to leading Universities. For anyone interested in a role at Tottenham Hotspur’s new stadium, as a steward, in a food and drink role, or as a Fanbassador, please contact the Tottenham Hotspur Foundation. Email us at thf.recruitment@tottenhamhotspur.com or ring us on 0208 365 5138 to arrange a screening session, so we can help you to find the perfect role at the new stadium. 24 25
TOTTENHAM HOTSPUR STADIUM MANAGING OUR NEW STADIUM – A GUIDE FOR LOCAL RESIDENTS AND BUSINESSES WHO CAN I CONTACT AND HOW DO I FIND OUT MORE? REPORT INCIDENT To report a crime or incident on event days please use one of the following telephone numbers: 101 for non-emergencies; 0800 555 111 for Crimestoppers and 999 for an immediate risk. STREET RUBBISH NOISE PARKING ANTI-SOCIAL BEHAVIOUR TOTTENHAM HOTSPUR STADIUM 2019/20 To report litter or uncollected rubbish: To report a noise complaint or issue: For CPZ’s or to apply for a new permit: To report any anti-social behaviour: LB Haringey LB Haringey LB Haringey LB Haringey SEASON – MAJOR EVENTS CALENDAR Visit w ww.haringey.gov.uk and search Visit www.haringey.gov.uk and search Visit www.haringey.gov.uk and search Visit www.haringey.gov.uk and search ‘street rubbish’ ‘noise’ ‘controlled parking zones’ ‘anti-social behaviour’ Call 020 8885 7700 Call 020 8489 1335 Call 020 8489 2102 for parking enforcement; Call 020 8489 1335 or 0330 008 7895 for the vehicle pound LB Enfield LB Enfield LB Enfield Visit www.enfield.gov.uk and search Visit www.enfield.gov.uk and search LB Enfield Visit www.enfield.gov.uk and search The Tottenham Hotspur Stadium has been designed from the outset as a multi-purpose ‘street rubbish’ ‘noise’ Visit www.enfield.gov.uk and search ‘anti-social behaviour’ ‘controlled parking zones’ venue – attracting people to the area for major sporting and entertainment events throughout the year. Due to the changeable nature of the Club’s fixture list, with Major Events and match dates and times Monitoring how the stadium runs and how people travel to and from OTHER USEFUL CONTACTS it will also be an important task over the next three to five years. regularly changing as broadcast selections are made and cup fixtures confirmed, we strongly recommend Transport for London We’ll be constantly reviewing our travel arrangements and impact on the www.tfl.gov.uk that local residents regularly check the official Stadium Events listing page, as a matter of routine. local area so that we can assess whether any changes need to be made. Homes for Haringey On our website we’ll include updates about the stadium. If you have any www.homesforharingey.org Tip – Why not save this link to your ‘FAVOURITES’ list on your computer or mobile phone, to ensure you comments or questions regarding the operation of the stadium or you also want to alert us to any of the issues above, you can: Metropolitan Police always have this list to hand. www.met.police.uk Visit t ottenhamhotspur.com/ask-spurs Greater Anglia Feedback via tottenhamhotspur.com/feedback www.greateranglia.co.uk British Transport Police Call 020 3946 4040 Follow us on twitter @SpursOfficial www.btp.police.uk 0800 405 040 You can download a copy of this booklet and register for updates via tottenhamhotspur.com/local 26 27
SUMMER 2019 THANK YOU If you would like a summary of this information in your own language, please email us at communityrelations@tottenhamhotspur.com. Albanian Kurdish Nëse doni një përmbledhje të këtij informacioni : تکایە ئیمەیڵمان بۆ بکە بۆ،ئەگەر پوختەیەکی ئەم زانیاریانەت بە زمانی خۆت دەوێت në gjuhën tuaj, ju lutemi na dërgoni një email në adresën communityrelations@tottenhamhotspur.com communityrelations@tottenhamhotspur.com. Portuguese Arabic Se desejar obter um resumo destas informações no seu idioma, ناونعلا ىلع ليميإ انل لسرت نأ ءاجرلاف مألا كتغلب تامولعملا هذه نع ًازجوم تدرأ اذ envie um e-mail para communityrelations@tottenhamhotspur.com. يلاتلا ينورتكلإلاcommunityrelations@tottenhamhotspur.com Romanian French Dacă doriți un rezumat al acestor informații în limba dvs., Si vous souhaitez un résumé de ces informations vă rugăm să ne trimiteți un email la dans votre langue, veuillez nous adresser un mail à communityrelations@tottenhamhotspur.com. communityrelations@tottenhamhotspur.com Somali Gujarati Haddii aad rabto in macluumaadkan laguugu soo koobo જો તમને તમારી પોતાની ભાષામાં આ માહિતીનો (ઈન ્ ફર ્ મેશન) ટ ૂ ંકસાર જોઈતો હોય તો, luqaddaada gaarka ah, fadlan iimayl noogu soo dir halkan ક ૃ પા કરી અમને ઈમેઈલ કરો communityrelations@tottenhamhotspur.com communityrelations@tottenhamhotspur.com. Greek Turkish Αν θέλετε να λάβετε μία περίληψη των πληροφοριών αυτών στη Bu bilgilerin kendi dilinizde özeti için lütfen communityrelations@ γλώσσα σας, παρακαλείσθε ενημερώστε μας μέσω email στην tottenhamhotspur.com adresinden bize e-posta gönderin. διεύθυνση communityrelations@tottenhamhotspur.com This information is available in large print or audio format. Please email us at communityrelations@tottenhamhotspur.com to request a copy.
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