Top Drawer New Members 2020-2021 - Volume II - Caring Communities
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Top Drawer Dear Members and Strategic Partners, I am thrilled to share this Special Edition Top Drawer Report featuring our newest Member organizations. Caring Communities has seen outstanding growth in 2021 by partnering with the nation’s leading not-for-profit senior housing and care organizations and expanding our footprint to over 40 states. As the owners of our company, Members represent innovative organizations led by like- minded executives prioritizing peer collaboration and the adoption of industry-leading resident safety and risk management best practices. As we complete a successful 2021, we are excited to be celebrating the 20th anniversary of our founding in 2002. By applying high quality and conservative underwriting standards, Ashur S. Odishoo we will continue to expand our 70-Member portfolio by partnering with the highest quality, Chief Growth Officer financially strong not-for-profit senior living operators. It is with great pleasure that I share with you the names and profiles of our newest Members. aodishoo@caringcomm.org I hope you enjoy learning about these organizations and the outstanding leaders that serve 847-549-8225 their residents. Yours truly, Ashur S. Odishoo Caring Communities Membership Continues to Grow In this issue, we are highlighting the following new Members: ● Florida Presbyterian Homes, Lakeland, FL ● Mease Life, Dunedin, FL Joe Xanthopolous, CEO & Executive Kent McRae, CEO Director ● Presbyterian Communities of ● Franciscan Ministries, Lemont, IL South Carolina, Columbia, SC Judy Amiano, President & CEO Rev. Dr. Franklin Fant, President & CEO ● Front Porch, Glendale, CA John Woodward, CEO ● Waverly Heights, Gladwyne, PA Thomas Garvin, President & CEO ● Homewood, Williamsport, MD Thad Rothrock, President & CEO ● Wellspring Lutheran, Flint, MI David Gehm, President & CEO ● Lakeview Village, Lenexa, KS Robbie Clausen, CEO ● Westminster Communities of Florida, Orlando, FL Terry Rogers, President & CEO 2 caring communities • caringcomm.org
Introducing the New CEO of Caring Communities On July 1, 2021, Caring Communities appointed Randy Renn as the new CEO. As an experienced business leader, Randy Renn succeeds Jim Caldwell, who served as CEO for almost 20 years. “Jim Caldwell...will be available to Randy as needed through the end of the calendar year,” says Pam Claassen, Board Chair of Caring Communities. Randy brings to the company his impressive experience in insurance and risk management. Most recently he served as Senior Vice President and Chief Financial Officer for Allianz Global Corporate and Specialty, North America, where he oversaw $4.8 billion in revenue and orchestrated a team of 170 in the United States and Canada. Randy directed all reporting, accounting, business analysis, risk management, actuarial, treasury and investments, and financial systems at Allianz. “The Caring Communities team is strong, and in my brief initial interactions with them, I can already tell they have a great collaborative spirit and are Randy Renn dedicated to serving the Members,” says Renn. “Together we will build upon CEO of Caring Communities the Caring Communities team’s legacy and create our own new stories and new memories.” Randy is an accomplished leader known for his strengths in team building, collaboration and profitable growth supported by data-driven risk management. He is excited to work with the leadership team, Members and stakeholders to continue advancing Caring Communities’ mission as a leading provider of quality liability insurance, education and risk management services for not-for-profit senior housing and care. Randy has an MBA in Finance from the University of Illinois. He is Six Sigma Quality Certified and has experience in international financial management, profit and not-for-profit boards, and strategic planning. “Together we will build upon the Caring Communities legacy and create our own new stories and new memories.” —Randy Renn Top Drawer • Vol. 43, 2021 3
Top Drawer The Benefits of Membership Caring Communities is the leading provider of general, professional and excess liability insurance, risk management and Caring education for not-for-profit, mission-based senior housing and services providers. Communities As we approach our 20-year anniversary, Caring Communities Members continue to work together to shape the industry’s most advanced risk management frameworks and has historically systems. Our Members are the industry’s largest group of thought leaders focused on safety cultures and risk management innovations to address current and future risks in the care and housing of seniors. returned 31% The benefits of Membership with Caring Communities are clear: Comprehensive general, professional and excess liability protection of Member Stable cost versus cyclical and unpredictable commercial liability insurance premiums A Culture of Safety represented in best-in-class risk management and claims programs premiums in cash Educational programs to help control and reduce the frequency and severity of claims Member involvement and collaboration with like-minded organizations nationwide dividends and Ownership interest and sharing in the financial results of the organization Access to specialized property and automobile insurance programs equity account Caring Communities’ core product—professional, general and excess liability insurance—was developed to afford broad coverage for maximum protection from allocations. risks specific to continuing care providers. By being selective and nimble, Caring Communities provides customized insurance protection to meet emerging risks facing the senior care industry. Member $100mm Financial Returns $80mm 2006–2020 $60mm Year Returns $40mm Aggregate Returns $20mm $0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 4 caring communities • caringcomm.org
As a Member-owned insurance company, Caring Communities offers financial returns on our Members’ ability to keep claims low and make investments in safety. As owners, Members receive cash dividends and own all capital and surplus. Caring Communities has historically returned 31% of Member premiums—over $100 million—in cash dividends and equity account allocations. Leading the industry, Caring Communities’ Continuing Care Risk Management System provides Member organizations with knowledge and best practices to improve their risk management programs, and thus help reduce the number of losses, the severity of each loss and the average loss cost. Throughout the year, Member risk management professionals participate in on- site, classroom and web-based training and events. Our flagship educational event is the annual National Aging Services Risk Management Conference, where more than 200 of the nation’s top risk professionals gather to learn, share and be on the cutting edge of emerging risks in the industry. Looking to the future, Caring Communities will continue to identify new Members in organizations that provide high quality care and service. By striving together for The NASRM ever-increasing levels of excellence in performance and value, our Members can look upon their ongoing partnership with Caring Communities as an increasingly annual conference rewarding and beneficial experience. promotes professional and personal growth across the National Aging Services Risk Management Conference (NASRM) 2021 Virtual Conference: October 4–8, 2021 aging services The National Aging Services Risk Management (NASRM) annual conference promotes professional and personal growth in risk management, quality continuum of care improvement and culture of safety and belonging across the aging services continuum of care and services. Caring Communities and Peace Church Risk Retention Group, in conjunction with ECRI, explore and disseminate best practices and services. for aging services providers. Once again, our NASRM conference will be held virtually this year due to Covid-19. Presentations will spotlight contemporary risk management, quality assurance and performance improvement (QAPI), and culture-of-safety topics influencing today’s senior housing and aging services providers. The pre-conference is October 4–6 with the main conference taking place on October 7–8. If you are interested in attending but are not a Member, please contact us on how to register as a guest. More details can be found on the events section on our website: caringcomm.org. Top Drawer • Vol. 43, 2021 5
Top Drawer Florida Presbyterian Homes Florida Presbyterian Homes is the with tree-lined streets. Amenities include first Florida-based Member of Caring a lakeside dining room, libraries, mini- Communities. gym and a community wellness center with a pool, wood shop and dog park. Established in 1955, Florida Presbyterian Homes is an accredited entry-fee “In our 65 years of service, Florida continuing care retirement community Presbyterian Homes has received every located along the shores of beautiful quality of care acknowledgement Lake Hunter in the historic Dixieland in our state, including being named neighborhood of Lakeland, Florida. the number one rehab care facility They offer a wide variety of homes and and program in Lakeland this year,” apartments for independent seniors. says Joe Xanthopoulos, CEO at Award-winning assisted living and skilled Florida Presbyterian Homes. “Caring nursing programs are available on campus Communities provides the highest for residents, should they need it. level of risk management services for its Members. We look forward to The campus has 109 homes and 66 this alliance benefiting the already apartments in a neighborhood setting exceptionally positive outcomes experienced by our residents and short- term stay guests.” “We are especially excited to welcome Florida Presbyterian Homes, Lakeland, a beautiful community located on 48 wooded acres along the shores of Lake Hunter and our first Florida-based Member Community,” says Jim Caldwell, CEO. “We are also happy to welcome back Joe Xanthopoulos, a ‘veteran’ Caring Communities Member CEO and now their CEO.” For more information, visit fphi.org. 6 caring communities • caringcomm.org
new members Franciscan Ministries At Franciscan Ministries, senior living family,” says Randy Renn, Caring is about continuing your journey with Communities’ new CEO. ”In the purpose and joy. They are focused on orientation meeting with CEO Judy FRANCISCAN making a positive impact through their Amiano and her leadership team, it was MINISTRIES philosophy of Living Joyfully. clear that they will be engaged Caring Sponsored by the Franciscan Sisters of Chicago Communities Members. The excitement Franciscan Ministries is a nonprofit and depth of discussion was energizing. Catholic system offering senior living, We look forward to serving Franciscan healthcare and community-based Ministries and their commitment to services with a long heritage dating excellence and the safety of their back to 1894. Franciscan Ministries residents.” provides home- and community-based healthcare services to support families Judy Amiano, President and their loved ones. Additionally, they and CEO at Franciscan support young, at-risk women seeking Ministries, had this to say a Catholic secondary education and of the new partnership: operate a family violence prevention “As pioneers in risk center and shelter. management practices Franciscan Communities is a subsidiary that increase resident and of Franciscan Ministries and is employee safety, we are sponsored by the Franciscan Sisters of honored to be partnered Chicago. They provide quality senior with Caring Communities. living and compassionate healthcare Their values and core services including independent living, principles align strongly assisted living, memory support, skilled with Franciscan Ministries nursing, rehabilitation services and to ensure one goal—the more. Franciscan Communities are safety, health and well- located in Illinois, Indiana, Kentucky being of all our residents and Ohio. and associates.” “We are proud to welcome Franciscan For more information, visit Ministries into the Caring Communities franciscanministries.org. Top Drawer • Vol. 43, 2021 7
Top Drawer Front Porch Front Porch offers seniors independent as one organization under the Front living, memory care, assisted living, Porch name. Their shared commitment care centers and affordable housing to those they serve brought them communities. together. Front Porch now consists of over 3,000 employees and blends Based out of Glendale, California, Front the talents, expertise and energy Porch manages multiple communities of both organizations to support 54 across California and beyond, recently communities, 7,500 residents and more expanding its locations through a than 6,000 participants in programs and partnership with Covia. services nationwide. Front Porch is built “We are especially pleased to welcome on the power of Front Porch becoming a new Member partnership. As upon completing their affiliation with a not-for-profit organization, they Covia, one of Caring Communities’ work with other original Members,” says Jim Caldwell, organizations and CEO. I have known John Woodward individuals whose since he became CEO of Front Porch hallmark of service and was very hopeful that one day and philanthropy Front Porch would be part of Caring defines the Communities. Recently we spoke and way they work. I found that we are both very excited Together, they about the new relationship between are dedicated our organizations. Thank you to John to excellence, and the entire Front Porch team and helping others and congratulations for your affiliation with improving quality Covia. We look forward to working with of life. you and everyone associated with Front Porch.” On April 1, 2021, Front Porch and For more information, visit Covia united frontporch.net. 8 caring communities • caringcomm.org
new members Homewood Retirement Centers Homewood Retirement Centers has lasting relationship that will benefit been providing a comprehensive array Homewood and its residents.” of support, services and housing to “Homewood Retirement Centers is seniors for more than 85 years. grateful for our peers who founded With five Homewood communities in and built Caring Communities,” stated Maryland and Pennsylvania, residents Homewood’s CEO, Thad Rothrock. enjoy attractive homes and a vibrant, “Today, we join the Caring Communities worry-free lifestyle. family of like-minded providers with confidence knowing that together we will Homewood Retirement Centers Inc. is a strive to create safe environments where faith-based, not-for-profit organization our residents and co-workers can thrive.” that began as one man’s vision to help the elderly of his church, and it has For more information, visit grown from 12 original “guests” in a homewood.com. home near Hagerstown, Maryland, to more 2,000 residents in all levels of care. Homewood’s long-standing tradition of caring service guides everything we do. Every day, Homewood residents and staff live our mission to provide compassionate, professional and caring service in order to enhance the quality of life for residents, clients and co-workers. Randy Renn, Caring Communities’ new CEO, says, “We are pleased to welcome Homewood to Caring Communities. We thank Thad Rothrock, CEO, and the entire leadership team for their trust and confidence in Caring Communities. We look forward to working together and building a Top Drawer • Vol. 43, 2021 9
Top Drawer Lakeview Village Lakeview Village, a premier single-site its Members to create a safe and fiscally life plan community located in Lenexa, sound environment for our residents and Kansas, has been a locally owned, employees.” nonprofit leader since 1964. According to Randy Renn, CEO of Lakeview Village is a nonprofit Life Caring Communities, “The partnership Plan Community, providing residents between Lakeview Village and Caring the advantage of an all-inclusive plan Communities is already taking shape. covering a fulfilling, maintenance-free Thank you to Robbie and his team for lifestyle and unlimited access to assisted quickly engaging with us to initiate a living and long-term nursing care if smooth transition to Caring Communities needed. Lakeview Village is recognized for your liability insurance needs. Our Risk for successfully Management services are also available fostering a for your continual growth in safety, and we wellness-centered encourage your participation and feedback environment to at our upcoming Members meeting and benefit all who live National Aging Services Risk Management and work in their Conference (NASRM) in the fall.” community. In the U.S. News and World Report “Lakeview Village ratings for 2020–2021 Best Nursing is gratified to be Home and Best Short-Stay Rehabilitation, joining Caring Lakeview Village was honored to be Communities,” among the top 5% of 15,000 nursing said Robbie homes rated nationwide. Lakeview Clausen, CEO, Village also won the 2020 ICAA NuStep Lakeview Village, Pinnacle Award, which recognizes the Inc. “We look Top 5 “Best in Wellness” senior living forward to our communities in North America. partnership with Caring For more information, visit Communities and lakeviewvillage.org. 10 caring communities • caringcomm.org
new members Mease Life Mease Life is a premier Life Plan “We consider it an honor not only to Community in Dunedin, Florida. For be a part of Caring Communities but over 50 years, Mease Life has provided also to work with its industry-leading quality care to older adults, offering members on this commitment.” independent living, assisted living, “One of my greatest pleasures as CEO skilled nursing, memory care and of Caring Communities is welcoming short-term rehab at its 10-acre campus new Members to our growing fellowship on Dunedin’s coast. of exceptional organizations,” says Mease Life provides a senior living Jim Caldwell, CEO. “In this spirit, and experience like no other in the Dunedin on behalf of Caring Communities, we area. For more than 50 years, the welcome Mease Life CEO Kent McRae, nonprofit community has offered his team, and all those associated with independent living and levels of care in Mease Life.” one location where older adults have an For more information, visit opportunity to thrive and live well. The measelife.com. mission at Mease Life reflects their core values, genuine attitudes and strong aspirations to be a Life Plan Community known for impeccable resident service and care: With purpose and passion, we enhance the quality of life of those we serve. “I am very excited for Mease Life to become a partner with Caring Communities as their organization, like ours, is committed to risk management practices that are designed to ensure the safety and well-being of all of our stakeholders,” says Kent McRae, President and CEO at Mease Life, Inc. Top Drawer • Vol. 43, 2021 11
Top Drawer Presbyterian Communities of South Carolina For more than 60 years, Presbyterian “We are thrilled to welcome Presbyterian Communities of South Carolina has Communities of South Carolina as Caring served seniors a full continuum of Communities’ first Member operating care at their communities, including six beautiful communities located independent living, assisted living, throughout the great state of South memory care, skilled nursing and short- Carolina, representing our expansion term rehab. in the Southeastern States,” says Jim Caldwell, CEO. “We are especially PCSC’s strong tradition of mission-driven grateful to Reverend Dr. Franklin Fant, service and care is reflected throughout CEO, and Chad Melven, CFO, for the their six communities across South time and interest they devoted to Caring Carolina. While upholding a strong Communities. We welcome them and financial foundation, they also work everyone associated with PCSC to the daily to enrich the spiritual, physical and Caring Communities family and are proud emotional well-being of residents, with to have the opportunity to serve their their deep heritage leading the way. wonderful organization.” “The safety of those we serve is a top priority for Presbyterian Communities of South Carolina, so we are very pleased to be joining Caring Communities,” says Rev. Dr. Franklin Fant, CEO and President at PCSC. “We look forward to further refining our risk management practices by working with an organization of like-minded members, as well as opportunities to better manage our insurance costs. Joining Caring Communities has given us a greater sense of control and self-determination in the areas of risk and insurance.” For more information, visit prescommunities.org. 12 caring communities • caringcomm.org
new members Waverly Heights Nestled on a 63-acre former estate in the premiums more in line with our claims heart of Philadelphia’s Main Line, Waverly experience,” says Garvin. “We are Heights is a statement in classic elegance. proud to join the other outstanding Member organizations who have seen the Waverly Heights is a nationally accredited, benefits of coming together to form an not-for-profit life plan community industry-specific risk retention group. In providing a continuum of care in addition, the risk management support, Independent Living, Skilled Nursing, programs and services offered by Personal Care and Memory Support Caring Communities demonstrate their services. With a variety of luxurious true commitment to risk management residences, award-winning grounds and excellence. We are excited about this gardens, upscale and casual dining, new partnership and look forward to the comprehensive physician services, impact it will have on safety and quality engaging social activities, and state-of-the within our community.” art fitness and wellness programs, Waverly For more information, visit Heights provides distinctive hospitality waverlyheightsltd.org. and quality healthcare services. “We are thrilled to welcome Waverly Heights among many Caring Communities Members also associated with the Novare Group, a leading national collaborative of like-minded not-for-profit Life Plan Communities,” says Jim Caldwell, CEO. “Welcome CEO Tom Garvin, CFO Robert Supper, Executive Services Manager Amy Blessing and everyone at Waverly Heights to Caring Communities. We look forward to serving your community.” “Our decision to join in a strategic partnership with Caring Communities positions Waverly Heights to pay Top Drawer • Vol. 43, 2021 13
Top Drawer Wellspring Lutheran Services Based in Flint, Michigan, Wellspring impacting people in more than 50 of Lutheran Services has served people in Michigan’s 83 counties. Michigan for over 125 years, providing “Everyone is excited about Wellspring services for seniors, caregivers, children Lutheran Services joining Caring and families. Communities and the opportunity to Wellspring Lutheran Services is a work with the Wellspring Team,” says statewide nonprofit, committed to Jim Caldwell, CEO. “We are impressed engaging people at every stage of life as with President and CEO David Gehm, they experience and embrace their God- the Wellspring leadership team, and given potential. their energetic devotion to senior living and child and family services throughout For more than 125 years, Wellspring Michigan. Their organization represents our has been helping change expansion in the great state of Michigan lives, build strong families and, more importantly, a terrific addition to and transform communities the Caring Communities family.” through a diverse set of services including adoption “Wellspring is very pleased to join resources, affordable the family of Caring Communities, housing, assisted living, which represents many of the leading behavioral health, family organizations in the field of nonprofit preservation, foster care, senior services,” says Gehm. “For us, home care, hospice and grief the insurance available is secondary support, independent living, to the overall commitment to quality memory care, parenting improvement and better outcomes for support, short-term our residents and staff. The collaborative rehabilitation, skilled nursing spirit of Caring Communities fits the care, supportive housing for Wellspring culture. We look forward youths and Michigan’s first to a long and mutually beneficial public recovery high school. relationship.” There are more than 1,100 employees For more information, visit who carry out their work statewide, wellspringlutheran.com. 14 caring communities • caringcomm.org
new members Westminster Communities of Florida Westminster Communities of Florida us to be both a provider of excellent is inspired by a mission of serving communities and quality care and good older adults who are in search of an stewards of our resources. Through enlightened, person-centered approach Caring Communities, we look forward to to health and well-being. growing even stronger as we collaborate with other Members, implement Westminster Communities of Florida unparalleled risk management programs, serves more than 7,000 residents in 22 and continue to support a robust communities, encouraging residents culture of safety for residents and team to Live Well and Be Happy through members.” an active lifestyle every day. Their mission of service commits Westminster “We are thrilled to Communities of Florida to creating welcome Westminster and preserving excellent communities, Communities of Florida promoting well-being and honoring to Caring Communities,” each person’s dignity, rights and says Jim Caldwell, CEO. independence. “Westminster’s commitment Westminster Communities of Florida to excellence, quality and offers communities throughout the state, safety is a value shared by including 10 Life Plan Communities, all Caring Communities which include independent living, Members. This is where assisted living, nursing care, therapy, we connect. We are proud pharmacy services and more, as well to have the opportunity as 12 affordable Rental Retirement to serve Westminster, with Communities for seniors with low to its beautiful communities moderate incomes. throughout the great state of Florida, and work “Westminster Communities of Florida is together with everyone on pleased to join Caring Communities,” their team.” says Terry Rogers, CEO at Westminster Communities of Florida. “We are For more information, visit proud of our mission, which calls for westminstercommunitiesfl.org. Top Drawer • Vol. 43, 2021 15
Top Drawer Members of Caring Communities Caring Communities Members, operating over 400 communities from Hawaii to New England, represent 25% of the annual LeadingAge Ziegler 200 list of the nation’s largest non-for-profit senior living systems and single-site operators. By joining Caring Communities, Members receive more than insurance coverage and risk management—they gain valuable affiliations with these aging services industry leaders and peers at the senior management level. We are proud to have these fine organizations in the Caring Communities family. Frederick, MD Phoenix, AZ Colorado Springs, CO Indianapolis, IN Ashland, OH Chapel Hill, NC St. Louis, MO Englewood, CO Chicago, IL Urbana, IL Walnut Creek, CA Concord, MA Bloomfield, CT Alameda, CA Redmond, WA 16 caring communities • caringcomm.org
members Monrovia, CA Cincinnati, OH Newton, NC Lakeland, FL FRANCISCAN MINISTRIES Sponsored by the Franciscan Sisters of Chicago Lemont, IL Boulder, CO Schaumburg, IL Glendale, CA Annapolis, MD Glendale, AZ La Verne, CA Williamsport, MD We ask. We listen. We serve. R e s id e nc e s • P r o g r a m s • S e r v i c e s Seattle, WA Pleasanton, CA Kalispell, MT Oak Park, MI Lee’s Summit, MO Honolulu, HI Burr Ridge, IL Lenexa, KS SM Green Valley, AZ Hudson, OH Loveland, OH Des Moines, IA mapleknollCOMMUNITIES Arlington Heights, IL St. Louis, MO Cincinnati, OH Evanston, IL Top Drawer • Vol. 43, 2021 17
Top Drawer Celebration. Innovation. Hope. Dunedin, FL Tupelo, MS Tulsa, OK Frederick, MD Madison, WI Lebanon, OH Medford, OR Lancaster, PA Columbia, SC Skokie, IL Dillsburg, PA Southfield, MI Tinley Park, IL Long Beach, CA Exeter, NH Spokane, WA San Francisco, CA Birmingham, AL Portland, OR New York, NY Neptune, NJ Chelsea, MI McLean, VA Gladwyne, PA Flint, MI Orlando, FL Portland, OR 18 caring communities • caringcomm.org
officers & directors Officers & Directors OFFICERS Pam Claassen, Chair Lisa Hardy, Secretary Executive Consultant President & CEO HumanGood | Pleasanton, CA Emerald Communities | Redmond, WA William DeYoung, Vice Chair Kevin McLeod, Treasurer Chief Operating Officer President & CEO Providence Life Services | Tinley Park, IL Carolina Meadows | Chapel Hill, NC DIRECTORS Jesse Jantzen Steven Rinkle President & CEO General Counsel LifeSpace Communities | West Des Moines, IA Pacific Retirement Services | Medford, OR Michelle Just Lee Syria President & CEO President & CEO Beatitudes Campus | Phoenix, AZ EveryAge Newton, NC Laura Lamb President & CEO Jeremy Vickers Episcopal Retirement Services CEO, Medford Leas Cincinnati, OH Peace Church Representative Medford, NJ Mary Leary CEO Justine Vogel Mather | Evanston, IL President & CEO RiverWoods | Exeter, NH Doug Leidig President & CEO Jill Wilson Asbury Communities | Frederick, MD President & CEO Otterbein SeniorLife | Lebanon, OH Top Drawer • Vol. 43, 2021 19
caring communities 1850 West Winchester Road, Suite 109 Libertyville, IL 60048 800.510.8225 caringcomm.org Membership with Caring Communities represents a strategic opportunity in contrast to an annual insurance buying decision. Members are the owners and policyholders of the company that provides their professional, general and excess liability insurance protection. Members invest in and own their risks exclusively with other Senior Housing Community Care and Service Providers, all known to one another. They have common interests, commitments and incentives, and thereby are directly rewarded by sharing the profits of the company, based on performance, the greater share to the best performers. Members work together in providing the safest environments and practices for their residents, people under their care and their employees. To learn more about Membership in Caring Communities, please contact our sales team at sales@caringcomm.org or 800.510.8225. 2021 EVENTS Risk Management Webinar: Immunizations and Infection Prevention for Aging Services September 21, 2021; 1:00–2:00 EST; Virtual Caring Communities September Member, Board & Committee Meeting September 22–24, 2021; Virtual National Aging Services Risk Management Conference (NASRM) October 4–8, 2021; Virtual Underwriting Committee Meeting October 20, 2021; Time TBD; Virtual Risk Management Webinar: Disaster Relief November 16, 2021; 1:00–2:00 EST; Virtual Find the most current list of events on caringcomm.org/news/events
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