DIRECTOR PLANNING NEPEAN BLUE MOUNTAINS LOCAL HEALTH DISTRICT - CANDIDATE INFORMATION PACK
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CANDIDATE INFORMATION PACK Director Planning, NBMLHD TABLE OF CONTENTS Executive Summary 3 Nepean Blue Mountains Local Health District 4 Director Planning 7 Employment Terms & Conditions 10 How to Apply 11 HardyGroup | IN CONFIDENCE 2
CANDIDATE INFORMATION PACK Director Planning, NBMLHD EXECUTIVE SUMMARY The Nepean Blue Mountains Local Health District (NBMLHD) provides world-class clinical care, research and innovation, and is committed to providing a workplace culture that values and promotes the growth of high performing teams and individuals. NBMLHD provides community health and hospital care for people living in the Blue Mountains, Hawkesbury, Lithgow and Penrith Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. The health service employs almost 5,800 staff; including 1,000 doctors and 3,000 nurses to deliver a comprehensive range of leading-edge clinical services, as well as state-wide services including mental health, aged care and rehabilitation beds and a range of community services. The Director Planning will report directly to the Chief Executive and will lead a complex set of functions aimed at providing strategic directions for service development and delivery for the organisation. The incoming Director will need to be strong on service planning and project management with leadership capacity to drive key relationships within the NBMLHD community as well community partners and government agencies. The Director will work in a culture that fosters collaboration and continues to drive improvements, manage and resolve complex strategic, policy and operational matters. You will join an experienced team and work with clinicians and healthcare leaders to propel the organisation to deliver an ambitious but achievable growth and leadership strategy. To be the successful candidate you will be skilled in: • Demonstrated ability to lead, initiate and achieve significant health services planning processes, preferably in a public health environment. • Well-developed communication, interpersonal, problem solving and negotiation skills for balancing competing interests, and resolving conflicts • Demonstrated experience in managing complex projects and initiatives. • Demonstrated experience in managing organisational change • Your senior management experience in a large, complex health service and a relevant qualification in health will be highly valued HardyGroup | IN CONFIDENCE 3
CANDIDATE INFORMATION PACK Director Planning, NBMLHD NEPEAN BLUE MOUNTAINS LOCAL HEALTH DISTRICT Together Achieving Better Health Nepean Blue Mountains Local Health District (NBMLHD) is responsible for providing community health and hospital care for people living in the Blue Mountains, Hawkesbury, Lithgow and Penrith Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. The Local Health District consists of both urban and semi-rural areas, covering almost 9,179 square kilometres and an estimated resident population of almost 350,000 people. The main hospitals in Nepean Blue Mountains Local Health District are • Nepean Hospital, • Blue Mountains District ANZAC Memorial Hospital, • Springwood Hospital, • Lithgow Hospital and • Portland Tabulam Health Centre. Hawkesbury Hospital (for public patients) is operated under contract with Hawkesbury District Health Service, as part of St John of God Health Care. Community Health Centres are located throughout the District. Services based outside the Hospitals and Community Health Centres include Aboriginal Health, Allied Health, Drug and Alcohol, Mental Health, Multicultural Health, Oral Health and Population Health NBMLHD at a glance 373,205 84,566 Hospital 5711 staff 120,661 ED community Admissions members Presentations residents HardyGroup | IN CONFIDENCE 4
CANDIDATE INFORMATION PACK Director Planning, NBMLHD Strategic Plan 2018-2023 The Nepean Blue Mountains Local Health District Strategic Plan 2018-2023 has been developed with input from our community and staff. It aligns with the NSW State Health Plan Towards 2021 and reflects the data and population projections for our region. The Plan outlines the way forward for the next five years and builds on the foundations delivered by the previous Strategic Plan 2012-2017. Continuing to strive to deliver high quality, safe and efficient health services to meet the needs of a diverse and rapidly growing population, within a context of ongoing reform. Consultation for the Strategic Directions with our staff and the community identified five top health priorities for our region. The top five health priorities and challenges identified by our community are: • Mental Health • Hospital Care • Obesity • Drug & Alcohol Issues • Population Growth The following strategic priorities have been identified to work hand in hand with the health priorities to implement the Nepean Blue Mountains Local Health District Strategic Plan 2018-2023 HardyGroup | IN CONFIDENCE 5
CANDIDATE INFORMATION PACK Director Planning, NBMLHD Nepean Redevelopment The NSW Government has committed at least $1 billion to the Nepean Redevelopment which will deliver a major expansion and upgrade of Nepean Hospital and our community-based health services. It is an opportunity to design, deliver and operate a truly world class hospital that will allow us to provide new, innovative models of care. The NSW Government has committed $550 million to Stage 1 of the redevelopment which is ongoing. A business plan for the stage 2 re development is near completion. This will deliver a range of services and structures such as: • A new clinical services block • a new and expanded Emergency Department • Expanded and upgraded medical imaging • At least 12 new operating theatres • 18 birthing suites in new accommodation, an increase of ten • A new Neonatal Intensive Care Unit • More than 200 overnight beds in new accommodation • A new helipad • New community health services. The Quarter Precinct Nepean Blue Mountains Local Health District is at the heart of a new collaboration which promises to attract leading clinicians, researchers and educators and accelerate innovations in patient care and treatment. Launched in 2017, The Quarter formalises already well-established collaborations between the region’s major healthcare providers, education institutions and Penrith City Council. The Quarter covers a 300-hectare precinct between Penrith and St Marys. To learn more about the Quarter precinct, please visit this link HardyGroup | IN CONFIDENCE 6
CANDIDATE INFORMATION PACK Director Planning, NBMLHD DIRECTOR PLANNING POSITION PURPOSE The Director, Planning Directorate-comprising of the Strategic Office and the Services Planning and Development arm, leads a complex set of functions aimed at providing strategic directions for service development and delivery for the organisation, supporting clinical services across the LHD, and planning for the delivery of services to and within the NBMLHD community and beyond KEY DUTIES AND RESPONSIBILITIES The Director of Planning will • Lead the development and review of strategic directions for the NBMLHD for clinical services development and planning at District, facility and service levels • Lead the preparation of LHD frameworks and responses to major reforms at state and commonwealth levels such as in the non-government sector • Lead collaborations with partner organisations to improve health service delivery across NBMLHD, such as with non-government organisations, collaborations with local Councils, Primary Health Network and other government agencies • Lead, facilitate and negotiate change management processes in the context of clinical service developments across the LHD • Lead and facilitate implementation of effective governance arrangements for strategic LHD service developments and proactively identify and manage risks • Demonstrate superior management skills to direct, coordinate, and oversee staff within the area of responsibility as well as project staff/ consultants and others as required • Facilitate and lead implementation of key initiatives as identified by the Chief Executive (CE), NBMLHD Executive and Board. • Develop and maintain interpersonal relationships of a sensitive nature at very senior levels and successfully influence complex issues of a strategic, political and financial nature. Thereby requiring, exceptional interpersonal skills and high-level credibility • Determine the scope, approaches and review of processes of major projects, initiatives within the portfolio. • Approve recurrent expenditure within allocated budgets in accordance with Delegations Manual. View the required skills, experience and knowledge in the Position Description. HardyGroup | IN CONFIDENCE 7
CANDIDATE INFORMATION PACK Director Planning, NBMLHD SELECTION CRITERIA Essential • Demonstrated ability to lead, initiate and achieve significant health services planning processes, preferably in a public health environment. • Well-developed communication (verbal and written), interpersonal, problem solving and negotiation skills for balancing competing interests, and resolving conflicts • Demonstrated experience in managing complex projects and initiatives. • Demonstrated experience in managing organisational change • Demonstrated capacity to lead and manage staff. Desirable • Demonstrated understanding of public health service delivery, preferably in NSW context • Demonstrated understanding of health service planning guidelines and policies in NSW and contemporary planning related issues and associated issues including finance QUALIFICATIONS The incumbent must possess: • Appropriate tertiary qualifications, preferably at Masters level CHALLENGES Major challenges currently associated with the role include: • Engaging and negotiating with a range of key stakeholders (clinicians, community, senior managers, partner organisations) to guide effective and efficient health service delivery to the community of NBMLHD and beyond • Staying abreast of and negotiating reforms (at local, state, national and international levels), new developments, emerging service models and technologies, understanding their potential impact on service delivery and negotiating and communicating these into local service delivery improvements • Delivering key outcomes in terms of progressing service delivery improvements across NBMLHD in the context of an array of competing priorities REPORTING & KEY RELATIONSHIPS The Director Planning reports directly to the Chief Executive of the Local Health District. Reporting into the Director are 9 FTE working under the Planning Directorate. HardyGroup | IN CONFIDENCE 8
CANDIDATE INFORMATION PACK Director Planning, NBMLHD KEY DATA Staffing Directorate: 9 FTE LHD: 5711 FTE Annual Budget Directorate budget: $1 million + contracts from NGO partners Service Location Penrith Useful Links Role Description NBMLHD Organisation Chart Strategic Plan Business Plan Nepean Redevelopment The Quarter Precinct HardyGroup | IN CONFIDENCE 9
CANDIDATE INFORMATION PACK Director Planning, NBMLHD EMPLOYMENT TERMS & CONDITIONS REMUNERATION To be discussed with the consultant CLASSIFICATION Health Manager Level 6 PRE-EMPLOYMENT PROBITY CHECKS Information on a person’s suitability for appointment is obtained for all appointments. Potential appointees will be asked whether there are any reasons why they should not be appointed such as: Information on a person’s criminal history and other associated probity checks will be sought from those candidates whose application has progressed to shortlisting for interview. Applicants unsure about the definition of disclosable criminal convictions or status of any criminal conviction may wish to seek legal advice in responding to the probity check questions. (A ‘disclosable’ conviction is one that is recorded by the court and has not been rehabilitated or spent under the Criminal Law (Rehabilitation of Offenders) Act 1986 and, in the case of Commonwealth convictions, the Crimes Act 1914 (Commonwealth), and does not breach the confidentiality provisions of the Youth Justice Act 1992.) HardyGroup | IN CONFIDENCE 10
CANDIDATE INFORMATION PACK Director Planning, NBMLHD HOW TO APPLY The closing date for applications is Tuesday 26th February 2019 The reference number to include in your application is H19_2998 For a confidential discussion, please contact Principal Consultant, Rhodie Miller: M: +61 (0)422 816 557 E: rmiller@hardygroupintl.com Please submit application documentation to Search Coordinator, Kaavya Nithi: T: +61 (0)2 9900 0108 E: knithi@hardygroupintl.com It Is standard practice for HardyGroup to acknowledge receipt of your application no later than the next business day. We request that if you do not receive the acknowledgement, you contact the search coordinator listed above as soon as possible after the 24-hour business period and arrange to resend your application if necessary. Your application must include: 1. Completed HG Application Form 2. Cover letter addressed to the search consultant; 3. A written response addressing the key selection criteria, found on page 8; and 4. An up to date copy of your Curriculum Vitae HardyGroup | IN CONFIDENCE 11
CANDIDATE INFORMATION PACK Director Planning, NBMLHD REFEREES You will need to provide details of three (3) professional referees. To do so, complete the relevant fields in the Candidate Profile. You should carefully consider who you select to approach to provide reference advice. Your current manager must be included. It is customary for referee reports to be requested after interview and if you are the preferred candidate, your permission will be requested prior to contacting your referees. PERSONAL INFORMATION HG complies with the Privacy Act 1988 (Cth), all applications are treated by HG in strict confidence, however in submitting an application you are extending permission to share your application with the Selection Panel. Personal Information will be used to assess your suitability for appointment to this position. As part of the selection process, personal information will be dealt with in accordance with HG’s Privacy Policy and the Information Privacy Act 2009. HardyGroup | IN CONFIDENCE 12
POSITION DESCRIPTION NBMLHD - Director - Planning OUR CORE VALUES Collaboration Openness Respect Empowerment CLASSIFICATION Health Mgr Lvl 6 STATE AWARD Health Managers (State) Award PRIMARY PURPOSE • The Director, Planning Directorate leads a complex set of functions aimed at providing strategic directions for service development and delivery for the organisation, supporting clinical services across the LHD, and planning for the delivery of services to and within the NBMLHD community and beyond • The Planning Directorate comprises: • Strategic Office • Services Planning and Development. KEY ACCOUNTABILITIES 1. Lead the development and review of strategic directions for the NBMLHD for clinical services development and planning at District, facility and service levels 2. Lead the development, review and implementation of frameworks for District corporate and strategic planning consistent with Ministry of Health corporate goals and performance targets 3. Facilitate delivery of high-quality information about NBMLHD services and the population to inform service and program delivery 4. Lead the preparation of LHD frameworks and responses to major reforms at state and commonwealth levels such as in the non-government sector 5. Lead collaborations with partner organisations to improve health service delivery across NBMLHD, such as with non-government organisations, collaborations with local Councils, Primary Health Network and other government agencies 6. Lead the development and negotiation of service enhancements in the context of Local Priorities of the Annual Service Agreement with the Ministry of Health 7. Lead, facilitate and negotiate change management processes in the context of clinical service developments across the LHD 8. Lead and facilitate implementation of effective governance arrangements for strategic LHD service developments and proactively identify and manage risks PAGE 1 / 3
POSITION DESCRIPTION NBMLHD - Director - Planning 9. Demonstrate superior management skills to direct, coordinate, and oversee staff within the area of responsibility as well as project staff/ consultants and others as required 10. Facilitate and lead implementation of key initiatives as identified by the Chief Executive (CE), NBMLHD Executive and Board. 11. Communication 1. Significant collaboration with the NBMLHD Executive, Board, senior managers and clinicians within the LHD 2. There will also be significant interaction with NBMLHD Directors and Managers of services and facilities, Total Asset Management, Information Management and Organisational Performance Unit, Finance 3. Relationships are also required with Ministry of Health and Health Infrastructure, as well as local councils, Primary Health Network, non-government agencies and other government agencies, as well as local communities 4. The Director is required to develop and maintain interpersonal relationships of a sensitive nature at very senior levels and successfully influence complex issues of a strategic, political and financial nature. Therefore, exceptional interpersonal skills and high-level credibility are required 12. Decision making 1. The Director determines the scope, approaches and review of processes of major projects, initiatives within the portfolio. 2. The Director is able to approve recurrent expenditure within allocated budgets in accordance with Delegations Manual. 3. The Director can recruit to fill positions, except for Senior Medical Practitioners whose appointment procedures must be in accordance with District by-laws. The exercise of this delegated authority is in accordance with NBMLHD policy and procedures. SELECTION CRITERIA ESSENTIAL 1. Demonstrated ability to lead, initiate and achieve significant health services planning processes, preferably in a public health environment 2. Well-developed communication (verbal and written), interpersonal, problem solving and negotiation skills for balancing competing interests, and resolving conflicts. 3. PAGE 2 / 3
POSITION DESCRIPTION NBMLHD - Director - Planning SELECTION CRITERIA (contd.) 3. Demonstrated experience in managing complex projects and initiatives. 4. Demonstrated experience in managing organisational change 5. Demonstrated capacity to lead and manage staff DESIRABLE 6. Demonstrated understanding of public health service delivery, preferably in NSW context 7. Demonstrated understanding of health service planning guidelines and policies in NSW and contemporary planning related issues and associated issues including finance 8. Appropriate tertiary qualifications, preferably at Masters level. KEY CHALLENGES • Engaging and negotiating with a range of key stakeholders (clinicians, community, senior managers, partner organisations) to guide effective and efficient health service delivery to the community of NBMLHD and beyond • Staying abreast of and negotiating reforms (at local, state, national and international levels), new developments, emerging service models and technologies, understanding their potential impact on service delivery and negotiating and communicating these into local service delivery improvements • Delivering key outcomes in terms of progressing service delivery improvements across NBMLHD in the context of an array of competing priorities KEY RELATIONSHIPS WHO WHY Chief Executive, NBMLHD Plan and negotiate service delivery Executive and General improvements and reforms Managers and Senior Clinicians from NBMLHD Services and Facilities Senior Clinicians, NBMLHD Plan and negotiate service delivery Services and Facilities improvements and reforms NBMLHD Corporate Services Plan and negotiate service delivery including Finance, Information improvements and reforms Management and Organisational Performance, Workforce, Total Asset Management PAGE 3 / 3
Director, Planning Vacant Executive Assistant to Director Planning Kathryn Ross Administrative Assistant to Manager, Services Development and Planning Margaret Martin Administrative Assistant to Manager, Strategic Office Michael Estevez Manager, Services Manager, Strategic Office Development and Planning Phillippa Venn - Brown Alison Tidbury Senior Health Service Joint PHN / LHD Senior Planner Health Service Planner Vacant Joanne Fernyhough Senior Health Service NGO Coordinator Planner Susan Crosbie Jennifer Conquest Senior Health Service Senior Health Service Planner Planner Sharon Peters Candice Johnston Senior Epidemiologist/ Health Service Planner Christine Dwyer
Together Achieving Better Health Strategic Plan 2018-2023 N B M L H D Together Achieving Better Health
2018 Contents -2023 Chair’s Foreword 2 Our values and vision 4 Our priorities 5 Our changing community 6 Nepean Redevelopment 9 Our staff and their impact 10 Our 2018 – 2023 Strategic Directions 12 + Healthy people and communities 14 + Better patient and consumer experience 16 + Talented, happy and engaged workforce 18 + Responsible governance and financial management 20 + Hub for research and innovation 22 The Quarter 24
Chair’s Foreword Chair’s Foreword The Board of Directors of the Nepean Blue The importance of innovation in healthcare cannot be Mountains Local Health District and I, as overstated. Our Local Health District has shown that it can be a force to be reckoned with in this area and will continue to build Chairman, welcome this Strategic Plan for on its well-deserved reputation of being at the forefront of 2018-2023. healthcare. We will harness technology and research to develop better and more efficient ways to deliver health services for the The next five years will be exciting within the District with community, working with our partners to make healthcare as growth in not only our population, but also our infrastructure. seamless as possible. First among the expansion of our infrastructure is Stage 1 of the Integrated Nepean Hospital and Community Based Services To assist the District to achieve this goal the recognition of The Redevelopment (Nepean Redevelopment), valued at $550 Quarter, Penrith (Health and Education Precinct), by the NSW million. Work has already begun and will continue throughout government and the Greater Sydney Commission is highly the lifespan of this document. significant. The Quarter, Penrith, is a partnership which brings together the health sector, universities, TAFE, private With the implementation of integrated care comes a tranche enterprise and local Council to do what Western Sydney has of HealthOne initiatives including the refurbishment and always done so well, grow and develop our own. This expansion of St Clair Community Health Centre, a new centre partnership will help to meet our future staffing needs with our at Orchard Hills and an ICT solution for Jordan Springs and own people, trained locally, and with an understanding of the Lithgow to support the delivery of primary care and community needs of our community. health in those areas. The Local Health District will also take advantage of the opportunity that the City Deal for Western Sydney (the local government areas of the Blue Mountains, Hawkesbury, Penrith, Camden, Campbelltown, Fairfield, Liverpool and Wollondilly) brings. This is a collaboration between Commonwealth, State and Local government with one of the benefits being greater The next five years sharing of strategies and initiatives to benefit the health and will be exciting within well-being of our communities. the District with growth in not only our The Hon. Peter Collins, AM QC Look out for key insights population, but also Board Chair, Nepean Blue Mountains Local Health District from our Chief Executive Kay Hyman throughout our infrastructure. this document. 2 nbmlhd.health.nsw.gov.au Together Achieving Better Health Strategic Plan 2018—2023 3
Our values and vision Our priorities Our vision Our priorities Together We will drive innovation and excellence in health service delivery FROM THE Consultation for the Strategic Directions Achieving and provide safe, equitable, high quality, CHIEF EXECUTIVE with our staff and the community accessible, timely and efficient services identified five top health priorities for Better Health We continue to innovate in the priority that are responsive to the needs of areas for health in our region and in our region. The top five health priorities patients and the community. 2017 we built on our commitment to: and challenges identified by our community are: better managing overweight and obesity Our values issues; improving access and timeliness to elective surgery and emergency care; and using technology to improve access Mental health Our values support our vision, shape our culture and to healthcare, and raise awareness reflect our principles and beliefs. We pride ourselves about preventative healthcare. on working within two sets of values. We look forward to working closely with our staff and partners to implement this new Strategic Plan for 2018-2023, Health CORE Value NSW s continuing to harness opportunities Hospital care provided by Australian health reforms. 04 01 We would like to thank everybody who Empowerment Collaboration contributed for their valuable input. S Safety Obesity R Resource effectiveness District SAFER Values A Agility and responsiveness Drug and alcohol RESIDENT issues E Excellence F Fairness and equity Creating a health district for the Population 03 02 future as the population growth is going to grow. Respect Openness 4 nbmlhd.health.nsw.gov.au Together Achieving Better Health Strategic Plan 2018—2023 5
Our changing community Our changing community FROM THE PROJECTED POPULATION CHIEF EXECUTIVE BY REGION IN 2036 A lot has changed since the development of the BLUE 2012-2017 Strategic Plan. PENRITH MOUNTAINS The announcement of the second Sydney Airport at Badgerys Creek has been 269,046 90,089 made and the Greater from 203,100 from 81,616 Sydney Commission has Lithgow recognised Western in 2016 in 2016 Hawkesbury Sydney, incorporating Penrith, the new Airport HAWKESBURY LITHGOW area and Liverpool, as the 84,477 20,460 Portland Tabulam Health Centre third city of Sydney. With this has come dedicated planning for the Western Hawkesbury from 67,462 from 21,027 Lithgow Hospital City and an opportunity District Health in 2016 in 2016 for us to be part of that Blue Service planning. Mountains Source: Population estimates downloaded from Health Activity Projections Penrith Platform and Analytics in CaSPA on 9/8/17. Blue Mountains District Springwood Anzac Memorial Hospital Hospital Nepean Hospital Significant Facts OUR CHANGING COMMUNITY 11,900 23% of * 166% * 250% ABORIGINAL POPULATION PREDICTED PREDICTED 373,205 464,072 POPULATION 3.1% of the Local Health District population, 3.4% in Penrith LGA BORN OVERSEAS Compared with 31% of INCREASE of residents in the 70-84 INCREASE of residents 85+ NSW population age group from 2011-2036 residents in 2016 residents in 2036 from 2011-2036 *Source: Population estimates downloaded from Health Activity Projections Platform and Analytics, CaSPA on 17/8/2017. 6 nbmlhd.health.nsw.gov.au Together Achieving Better Health Strategic Plan 2018—2023 7
Our changing community PROJECTED POPULATION GROWTH BY AGE GROUP IN OUR DISTRICT AND NSW BY 2036 Projected Growth in Projected Growth in our District by 2036 NSW by 2036 0-4 Age Group 0-4 Age Group 21% 27% 29,712 in 2036 up from 24,464 in 2011. Average annual growth rate 0.96 Average annual growth rate 0.78 5-15 Age Group 5-15 Age Group 27% 34% 60,375 in 2036 up from 47,723 in 2011. Average annual growth rate 1.18 Average annual growth rate 0.95 16-44 Age Group 16-44 Age Group 17% 24% Average annual growth rate 0.85 168,123 in 2036 up from 144,237 in 2011. Average annual growth rate 0.61 45-69 Age Group 45-69 Age Group 27% 34% 133,196 in 2036 up from 104,846 in 2011. Average annual growth rate 0.96 Average annual growth rate 1.18 $550 MILLION FOR 70-84 Age Group 70-84 Age Group NEPEAN REDEVELOPMENT 166% 105% The NSW Government committed $550 million THE FIRST PHASE OF THE 56,650 in 2036 up from 21,269 in 2011. Average annual growth rate 2.92 for Stage 1 of the Nepean Hospital Redevelopment REDEVELOPMENT INCLUDES: Average annual growth rate 4.00 in 2016. • a new clinical services block 85+ Age Group 85+ Age Group • a new and expanded Emergency Construction of the redevelopment is ongoing and will occur over Department 250% 160% the lifespan of this document. Upon its expected completion in 2021, it will deliver Penrith and its surrounding areas with contemporary, • expanded and upgraded medical imaging Average annual growth rate 3.9 integrated clinical and community-based health services that meet the 16,016 in 2036 up from 4,573 in 2011. • at least 12 new operating theatres communities’ needs well into the future. It will also help to strengthen Average annual growth rate 5.14 • 18 birthing suites in new Nepean Hospital’s position as a leading tertiary, teaching, research and accommodation, an increase of ten referral hospital in NSW. • Total in NBMLHD Total in NSW a new Neonatal Intensive Care Unit 34% • more than 200 overnight beds in 37% new accommodation • a new helipad 464,072 in 2036 up from 347,112 in 2011. Average annual growth rate 1.28 Average annual growth rate 1.17 • new community health services. *Source: Population estimates downloaded from Health Activity Projections Platform and Analytics, CaSPA on 17/8/2017. Note: AAGR = average annual growth rate; number refers to the change in the number of people from 2011 to 2036; % refers to the overall growth from 2011 to 2036. 8 nbmlhd.health.nsw.gov.au Together Achieving Better Health
Our staff Our staff and their impact A SNAPSHOT FROM 2016-2017 Most of our 5,711 strong staff (77%) reside locally, either within the Local Health District or surrounding postcodes. In fact, we employ 2.2% of 2,729 all people of employment age residing within the four local government areas of the District. 5,195 Babies born Nursing and Midwifery Staff 11,079 Elective surgeries 811 Medical Staff 8,339 5,711 4,225 1,486 Emergency surgical 632 procedures Total Staff Female Staff Male Staff Allied Health Staff 90 84,566 FROM THE 77% Admissions CHIEF EXECUTIVE to hospital 1 mil+ Community and In 2016-2017 we delivered a range Oral Health Staff outpatient occasions of services to meet the needs of our of service How many staff reside locally 1,429 community. Based on population projections the need for these services 2.2% is expected to increase. Clinical Support, Administration, Management and Miscellaneous Staff 120,661 99 20 The amount of people we employ of Presentations to employment age residing within the four local Emergency Research government areas of the District. Department proposals *A full range of statistics is available in the NBMLHD 2016-2017 Year in Review and can be accessed on our website. Research and Academic Staff 10 nbmlhd.health.nsw.gov.au Together Achieving Better Health Strategic Plan 2018—2023 11
Our strategic directions Our 2018-2023 Strategic Directions FROM THE CHIEF EXECUTIVE You’ve told us your concerns... The Nepean Blue Mountains Hospital care Local Health District Obesity Strategic Plan 2018-2023 has been developed with input from our community Mental health and staff. It aligns with the Drug and alcohol Population NSW State Health Plan issues growth Towards 2021, and reflects the data and population projections for our region. The Plan outlines the way forward for the next five years and builds on the foundations delivered by the previous Strategic Plan 2012-2017. We continue to strive to deliver high quality, safe 1 2 3 4 5 and efficient health services We’ve listened to meet the needs of our diverse and rapidly growing to these concerns population, within a context and made plans of ongoing reform. for the future HEALTHY BETTER TALENTED, RESPONSIBLE HUB FOR PEOPLE AND PATIENT AND HAPPY AND GOVERNANCE RESEARCH COMMUNITIES CONSUMER ENGAGED AND AND EXPERIENCES WORKFORCE FINANCIAL INNOVATION MANAGEMENT 12 nbmlhd.health.nsw.gov.au Together Achieving Better Health Strategic Plan 2018—2023 13
Our strategic directions Strategic Direction 1 WE WILL: Deliver innovative health and wellbeing promotion and protection initiatives for mental health, obesity, drug and alcohol and other lifestyle factors Deliver initiatives that address health disparities experienced by our Aboriginal and Torres Strait Islander communities Provide initiatives that promote the health of our Culturally and Linguistically Diverse HEALTHY (CALD) Population PEOPLE AND Strengthen partnerships and networks for service delivery including key partnerships with Nepean Blue Mountains Primary Health Network, St John of God Healthcare, Local COMMUNITIES Councils and Non-Government Organisations Investigate and promote opportunities to incorporate Arts and Health initiatives into Local Health District facilities and services, including the redevelopment of Nepean Hospital Stage 1 Embrace technology for health literacy, health management, support and coordination of care. STAFF RESIDENT Working with partners More interagency to prevent chronic disease communication happening and reduce hospital between the hospital presentations. and providers, particularly in aged care. FROM THE CHIEF EXECUTIVE The challenges that an increasing population place on the Local Health District places increasing importance to the partnerships we have built with the Nepean Blue Mountains Primary Health Network, local Councils, other agencies and non-government organisations. These partnerships are vital as we deliver services and extend our health and well-being activities and programs to realise our first Strategic Direction of healthy people and communities. 14 nbmlhd.health.nsw.gov.au Together Achieving Better Health Strategic Plan 2018—2023 15
Our strategic directions Strategic Direction 2 WE WILL: Provide person-centred care that is integrated between hospital, community health, general practice, private specialists and our partners Deliver high quality, safe and culturally appropriate health services for the residents of the Local Health District and for NSW residents through a network of tertiary referral and district level hospitals and community health centres Provide world-leading clinical care within hospitals that are fit for purpose, consistent BETTER with the NSW State Health Plan Towards 2021 and the Premier’s Priorities Continue to nurture consumer engagement and participation PATIENT AND Complete the important Stage 1 of the Nepean Redevelopment Continue to advocate for Nepean Redevelopment Stage 2 to support the provision of CONSUMER world-class clinical care in hospitals that are fit for purpose Continue to advocate for a new, single Hospital in the Blue Mountains with a clinical school EXPERIENCES to expand clinical experience options to develop the next cohort of clinical leaders Deliver new and expanded Community Health Centres at Penrith and at Orchard Hills and St Clair (HealthOne initiatives) to support integrated care from acute facility, through community-based care and return to primary care Continue to advocate for new Community Health Centres in Penrith and Blue Mountains LGAs, to meet the needs of the growing population and provide joined up services as close to the patient’s home as practicable. STAFF RESIDENT More respectful engagement Better integration with patients and families, between health especially those who need to use system components. services frequently (for example those with a disability). FROM THE CHIEF EXECUTIVE Greater integration of the healthcare system, including General Practitioners, private Allied Health providers and Non-Government Organisations, will help us deliver our second strategic direction of better patient and consumer experiences. It will support the delivery of the most appropriate services close to the patient’s home, matching need to delivery method. Doing this in a way that is connected, easy to navigate and responsive to the individual will enhance consumer experience and help improve health literacy in our population. 16 nbmlhd.health.nsw.gov.au Together Achieving Better Health Strategic Plan 2018—2023 17
Our strategic directions Strategic Direction 3 WE WILL: Embed patient safety, respectful culture and service excellence throughout the organisation Build a high performing culture that fosters proficiency and develops our talent Attract, recruit and retain high quality staff to achieve self-sufficiency in service capability and provide world-class clinical care TALENTED, Plan and recruit appropriate staffing that is aligned with all redevelopments and capital HAPPY AND works Work with our partners in the Quarter, Penrith (Health and Education Precinct) to ENGAGED develop a workforce, locally grown, for all Local Health District services for now and for the future WORKFORCE Employ innovative technology systems for recruitment, training, rostering and staff management Be a white ribbon accredited workplace. STAFF RESIDENT The most effective way to I think staff care reducing costs and improving should be your focus – efficiency and patient care is through look after them and they happy, engaged staff. This initiative will look after us. is likely to have an initial cost, but long term benefit... FROM THE CHIEF EXECUTIVE Stage 1 of the Nepean Redevelopment has commenced. This significant development makes it even more crucial that we grow our workforce to be ready for the future and the exciting opportunities for innovation that it holds. Developing a high performing culture where staff are encouraged to grow and innovate is vital to delivering our third Strategic Direction of maintaining a talented, happy and engaged workforce. 18 nbmlhd.health.nsw.gov.au Together Achieving Better Health Strategic Plan 2018—2023 19
Our strategic directions Strategic Direction 4 WE WILL: Embed a culture of strong financial governance Continue to maintain and refine robust governance, quality and safety systems Develop and implement outcome-based budgeting and reporting Promote workforce innovation to support living within our means RESPONSIBLE Secure recurrent funding for staffing and service delivery consistent with all redevelopments and capital works GOVERNANCE Refine the performance reporting framework AND Collaborate with a range of partners to share knowledge, best practice systems, processes and tools FINANCIAL Maintain Accreditation under National Safety and Quality Health Care Standards. MANAGEMENT STAFF RESIDENT Streamlining systems Adapting and and processes so that we innovating around can operate in an effective political decisions. and agile manner. FROM THE CHIEF EXECUTIVE Maintaining and refining the principles of sound stewardship will allow us to deliver our fourth Strategic Direction of responsible governance and financial management. We will continue to improve financial management through diligence, upgrading our systems and technology and perfecting our collection and management of data. Our staff will be enabled with the tools, skills and knowledge they need to make informed decisions and assist managing our business. 20 nbmlhd.health.nsw.gov.au Together Achieving Better Health Strategic Plan 2018—2023 21
Our strategic directions Strategic Direction 5 WE WILL: Nurture a culture of leading-edge translational research and innovation including bench to bedside implementation Support staff capacity in research Sustain the culture of reviewing and evaluating programs and quality improvement initiatives HUB FOR Deliver all redevelopments and capital works utilising innovative, best practice design RESEARCH and technology Support best practice by embracing new technologies and tools AND Encourage the opportunities for partnership with Sydney University, Western Sydney INNOVATION University, TAFE and the Sydney University Clinical School at Nepean Hospital to support research and innovation to benefit the health of the population Establish the Nepean Research Institute STAFF RESIDENT Research encouraged and Keeping up embraced – to the point that with technology especially NBMLHD is regarded as a leader around getting in the field across all strata of the data connectivity health care within NSW. and security right. FROM THE CHIEF EXECUTIVE Our Local Health District will continue to nurture research across the organisation. We will support translational research, taking discoveries from the laboratory to the bedside. Our leadership in the area of telehealth has led to the expansion of service delivery, embracing technology, enhancing data and harnessing innovation to support our patients’ journeys. Building on these achievements will enable our District to strive boldly to achieve our fifth Strategic Direction to be recognised as a hub for research and innovation. 22 nbmlhd.health.nsw.gov.au Together Achieving Better Health Strategic Plan 2018—2023 23
Nepean Blue Mountains Local Health District is at the heart of a new collaboration which promises to attract leading clinicians, researchers and educators and accelerate innovations in patient care and treatment. Launched in 2017, The Quarter formalises already well-established collaborations between the region’s major healthcare providers, education institutions and Penrith City Council. The Quarter covers a 300 hectare precinct between Penrith and St Marys. Nepean Hospital, already one of NSW’s leading teaching hospitals and undergoing a $550 million redevelopment, is an integral part of The Quarter. The Quarter will provide an additional 6,000 jobs along with new housing, green spaces, sporting amenities and cafes, shaping a community centred on innovation and collaboration. The Quarter’s Strategic Action Plan lays the foundation for the partnerships to deepen and investment in The Quarter to grow. www.thequarter.org.au PARTNERS:
Nepean Blue Mountains Local Health District PO Box 63 Penrith NSW 2751 Telephone: (02) 4734 2000 Fax: (02) 4734 3737 Web: www.nbmlhd.health.nsw.gov.au Email: NBMLHD-mail@health.nsw.gov.au Facebook: www.facebook.com/NBMLHD Twitter: @NBMLHD YouTube: Nepean Blue Mountains Local Health District © Nepean Blue Mountains Local Health District. This work is copyright. It may be produced in whole or in part for study or training purposes subject to the inclusion of acknowledgement of the source and no commercial usage or sale. Reproduction for purposes other than those indicated requires permission from Nepean Blue Mountains Local Health District.
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