TOKYU GROUP 2016 2017 GROUP GUIDE
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Toward a Beautiful Age Beauty is the guiding principle and standard of value for Tokyu Group as it meets the challenges of the Message from the Chairman future. For all of us in Tokyu Group, the beauty we aspire to is a universal beauty deeply impressing anyone Tokyu Group Is Creating Beautiful Living Environments for New Generations to Come who encounters it, regardless of a person’s age or culture, we aim to create a beauty in harmony with people, their communities, and the natural environment. Under the slogan, “Toward a beautiful age,” Tokyu Group conducts the surrounding Tohoku region, and become a symbol of the a wide range of business activities that are essential to people’s reconstruction of those areas in Miyagi Prefecture damaged by the With beauty as our touchstone, Tokyu Group’s goal is to create beautiful living environments, which reflect day-to-day lives. While focusing on urban development, which is 2011 earthquake and tsunami disaster. In all of these cases, Tokyu underpinned by its core business of transportation services, Tokyu Group is carrying out its business activities as One Tokyu. our desire to serve our customers by refining our products and services, raising quality, and promoting Group is also involved in real estate, lifestyle services, and hotel Along with members of the local community, various companies good health. We are making every effort to realize this vision, and moreover, we aspire to play an active role and resort management. in Tokyu Group are currently involved in several major projects in The living environments that people hope for are changing Tokyo’s Shibuya district, where TOKYU CORPORATION is in creating a more harmonious society, overflowing with kindness and consideration, so that all people may dramatically amid shifts in the population structure, increasing headquartered. These projects include a skyscraper in the Shibuya globalization, and diversifying values. Against this backdrop, we Station area with a 230-meter-high outdoor observation deck, find genuine happiness and express an individual lifestyle. recognize that Tokyu Group must continue bringing quality to which will be one of the largest in the country. Meanwhile, in the people’s lives in tune with the times, while always maintaining a neighboring Dogenzaka area, we are building facilities designed to Our slogan, “Toward a beautiful age,” expresses the commitment of all of us in Tokyu Group to continually fresh and innovative outlook. attract tourism and a bus terminal that will include an airport In 2022, the TOKYU CORPORATION will celebrate its 100th shuttle bus service. Through these large-scale development projects, pursue beauty, and proclaims our determination to lead the way in creating beautiful year in business since it was originally established as a railway we are aiming to transform Shibuya into an “entertainment city” living environments. company. While looking forward to our centennial anniversary, we that provides a platform for promoting new business and culture. are combining the operational resources, know-how, and All members of Tokyu Group are striving to create beautiful competitive advantages of each company in Tokyu Group to living environments, and we are dedicated to ensuring that Tokyu generate powerful synergies under the banner of “One Tokyu.” In Group continues to be an increasingly trusted brand name always this way, we intend to continue bringing quality to people’s lives as appreciated and valued by customers. As we pursue these a group of companies that benefits the communities we serve. endeavors, we look forward to earning the enduring patronage of Tokyu Group Philosophy A visionary example of this approach is Futako Tamagawa our customers. Rise, a vast commercial and residential complex in Tokyo that we opened in 2015. Together with local communities, over 30 We hold the following shared vision as we work together to create and support Tokyu Group. companies in Tokyu Group have been involved in various aspects of this project, making the most of their respective specializations Mission Statement and expertise from the development stage through to management We shall strive to create beautiful living environments, in which each person can pursue individual happiness and administration. Another example is Tokyu Plaza Ginza, which we opened in 2016. This large commercial facility is anticipated to in a harmonious society. be a new landmark in Tokyo’s upscale Ginza district. In the same year, we launched our Tokyu-Denki retail electricity service, which Management Policy includes a combination of services offered by various group Hirofumi Nomoto Work independently and in collaboration to raise Tokyu Group synergy and establish a trusted and beloved brand. companies for the purpose of making the lives of customers more Chairman, Tokyu Group comfortable. In addition, we started the operation of Sendai President & Representative - Meet current market expectations and develop new ones. International Airport, which is expected to play a part in revitalizing Director, TOKYU CORPORATION - Manage in harmony with the natural environment. - Pursue innovative management from a global perspective. - Value individuality and encourage the best from each employee. Through these means, we will fulfill our corporate social responsibilities. Guidelines for Action Fulfill your responsibilities. Collaborate to enhance each other’s abilities. Reinvent yourself with a global awareness. 1 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 2
Tokyu Group’s Four Business Segments Comprised of 218 companies, six of which are publicly listed (as of focuses on real estate development; the Life Service Business September 30, 2016), and eight other incorporated bodies, Tokyu segment, which includes a department store business; and the Group has expanded its operations into diverse businesses that Hotel and Resort Business segment. By combining the functions support people’s day-to-day lives. of each of these business areas, Tokyu Group is creating beautiful Help Create Beautiful Lifestyle Environments Tokyu Group’s operations are divided into four broad segments: the Transportation Business segment, which is based around the railway business; the Real Estate Business segment, which lifestyle environments for new generations to come. Note: Numbers of stores and business locations appearing in this report are as of September 30, 2016. Transportation Real Estate Life Service Hotel and Business Providing more Business Making beautiful Business Resort Business Offering relaxing Helping people have the passenger-friendly communities that people times with a full range ideal lifestyles transportation services continue to treasure of amenities Railway Business/Bus Business/Airport Management Business/Other Transportation- Real Estate Development Business/Real Estate Sales Business/Building Leasing Department Store Business/Supermarket Business/Shopping Center Business/ Hotels Business/Membership Resort Hotels Business/Golf Courses and Ski Related Businesses Business/Property Management Business/Property Brokerage Business/Real Estate Cultural Facility Management Business/Entertainment Business/Sports Facility Resorts Business Investment Management Business/Construction Business and Related Businesses/ Management Business/Culture School Management Business/Cable Television Custom Home Business/Renovation Business/Services for Senior Citizens Business/Media and Advertising Business/Security Business/Retail Electricity Business/Home Convenience Business/After-School Childcare Business/Card Business/Travel Agency Business 3 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 4
Transportation Business Providing more passenger-friendly transportation services We are always exploring ways to make transportation and travel safer, more comfortable, and more convenient by providing passenger-friendly services for people who are on the move every day. Tokyu Group is committed to making transportation more passenger-friendly than ever before through its operation of railway lines, bus lines, an airport, and other services. Railway Business Bus Business Airport Management Business Tokyu Group’s railway business covers southwestern Tokyo and Tokyu Group’s bus From July 1, 2016, Sendai International Airport Co., Ltd., began eastern Kanagawa Prefecture, as well as two train lines in Izu business operates an managing the operations of Sendai Airport. The company was jointly Peninsula and the city of Ueda in Nagano Prefecture. extensive network of established by five Tokyu Group companies (TOKYU CORPORATION, The Tokyu line network made up of seven train lines and one scheduled bus services TOKYU LAND CORPORATION, TOKYU AGENCY INC., TOKYU light rail line, the Setagaya Line, includes the Toyoko Line, linking in the greater Tokyo CONSTRUCTION CO., LTD., and TOKYU COMMUNITY CORP.) Shibuya and Yokohama stations, and the Den-en-toshi Line, an area, particularly in along with two other companies from outside Tokyu Group (Maeda important commuter route to the city center from communities in communities serviced Corporation and Toyota Tsusho Corporation). This move attracted southwestern Tokyo, which is home to Tokyu Group’s massive by Tokyu train lines. It attention across Japan as the Tama Den-en-toshi development project. In fiscal 2015, about also operates other country’s first privatization of 1,148,570,000 passengers used the eight lines comprising bus services for a a domestically operated airport. 97 stations and 104.9 variety of travel needs, A bus operated by TOKYU BUS CORPORATION For the project, private capital kilometers of track. The including the Tokyu and management capabilities two smaller lines are Ueda E-Liner rapid commuter service along the Den-en-toshi Line to were utilized based on a Station linking to Bessho- Shibuya, and the Midnight Arrow late-night bus service enabling concession system. (See page Onsen Station with 11.6 people to return home after the last train. Bus services to Tokyo 19 for more details.) kilometers of track, and A 5050-4000-series train operated by TOKYU CORPORATION International Airport, Narita International Airport, and Tokyo Disney on the Izu Peninsula, the Resort ® are also offered, along with direct service high-speed Izu Kyuko Line connecting named THE ROYAL EXPRESS is scheduled to begin service passenger buses to the Mount Fuji and Lake Kawaguchi area, and Sendai Airport Ito and Shimoda cities between Yokohama and Shimoda. the city of Imabari in Shikoku Region. In addition, Tokyu Group with 45.7 kilometers of In order to offer greater convenience to more passengers, boosted its chartered bus business with the introduction of its Operational company: Sendai International Airport Co., Ltd. track. From July 2017, the Tokyu Group has been making efforts to expand its rail network by Tokyu Transsés Premium fleet of luxury sightseeing buses. A 6000-series train on the Bessho Line operated by UEDA DENTETSU COMPANY new sightseeing train directly linking Tokyu train lines with the lines of other operators. Passengers can now use a mobile device or computer to check For example, it has created a through service between the Toyoko bus route and timetable information via a dedicated website newly Line and the Fukutoshin Line, a subway line operated by Tokyo created for greater convenience and comfort. Other Transportation-Related Businesses Metro. The Sotetsu-Tokyu through line is also scheduled to In addition, services commence service in the second half of fiscal 2022. to the city of Sapporo This business remodels and services rail cars and buses, installs Aiming to ensure greater safety for passengers, Tokyu Group in Hokkaido have been and maintains railroad electrical equipment, and develops and is installing automatic doors separating station platforms and expanded, improving manufactures train simulators and other electronic devices used trains. It is stepping up the pace of these installations, and by 2020 travel in the region and for driver training. By drawing on the technologies and flexible aims to complete work ahead of the previous schedule at all 64 providing regular and response capabilities accumulated by Tokyu Group over many stations of the Toyoko, Den-en-toshi, and Oimachi Lines. Stations chartered bus services years, the business helps ensure the safety and security of are also being made more accessible, with elevators, escalators, to local residents. passengers using rail and bus transportation facilities. and ramps installed so that all passengers can comfortably use the facilities. In addition, Tokyu Group is taking proactive initiatives Operational company: TOKYU TECHNOSYSTEM CO., LTD. for making its stations more environmentally friendly, such as A bus operated by JOTETSU CORPORATION offering direct designing structures to facilitate natural ventilation, and using services to Jozankei, a popular hot spring resort high-performance LED lighting for interior lights and information signage. Main operational companies: TOKYU BUS CORPORATION; JOTETSU CORPORATION THE ROYAL EXPRESS train operated by IZUKYU CORPORATION Operational companies: TOKYU CORPORATION; IZUKYU CORPORATION; (photo courtesy of Don Design Associates) UEDA DENTETSU COMPANY 5 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 6
Real Estate Business Making beautiful communities that people continue to treasure Urban development involves the creation of warm and welcoming places where people can comfortably live over the course of their lives and the planning of environments responsive to our changing times. Tokyu Group together with the people who will live in such homes is creating and evolving developments with the goal of making beautiful communities to be treasured by people of all generations for years to come. Real Estate Development Business Real Estate Sales Business Building Leasing, Property Management, Construction and Related Businesses Property Brokerage, Tokyu Group’s real estate development business is planning and Tokyu Group’s real estate sales business operates nationwide, Utilizing the know-how accumulated and Real Estate Investment Management Businesses designing for the future in many cities across Japan and the world. selling condominium units under its BRANZ and DRESSER brands, through railway and development projects It draws on the expertise gained over the course of developing the and houses under its Branz Garden and Neue brands. Recognizing in areas surrounding Tokyu lines, Tokyu Tokyu Tama Den-en-toshi project, a massive urban development that the values and lifestyles of consumers are ever changing, Tokyu Group’s building leasing business handles office buildings Group’s construction companies handle begun in the 1950s that has since grown into the largest of its kind Tokyu Group offers high-quality residences designed to meet the and commercial facilities in the greater Tokyo and Osaka regions. civil engineering projects, including roads, in Japan. requirements of every generation and give peace of mind Prominent buildings include the Tokyu Capitol Tower in Tokyo’s railways, airports, and marine facilities, In partnership with communities along Tokyu lines and in to homeowners. Nagatacho district, as well as Shibuya Hikarie, the Shin-Meguro as well as building projects, including A development project in the Chiba Prefecture, this business is promoting urban development Tokyu Building, and the Shin-Aoyama Tokyu Building. office buildings, commercial facilities, Shibuya Station area designed for today, by applying innovative ideas in harmony with Tokyu Group also offers a broad range of services tailored to and condominiums, all over Japan. the lifestyles and community ties in existing neighborhoods. meet needs related to real estate. For example, the property They are also developing new technologies, such as systems for In anticipation of the 2020 Tokyo Olympic Games, Tokyu management business manages a diverse range of buildings, rapidly assessing whether buildings are fit for continued use, and Group is helping make Tokyo more attractive through major including condominiums, office buildings, and public facilities, providing a wide range of engineering services spanning from development projects in several districts in the heart of the city, while the property brokerage business handles real estate sales, project planning to design supervision. including Shibuya and Takeshiba. purchases, and leasing. The real estate investment management At the same time, based on its decades of urban development business manages a real estate investment trust (REIT) portfolio of Main operational companies: TOKYU CONSTRUCTION CO., LTD.; SEIKITOKYU expertise in Japan, Tokyu Group is carrying out large-scale urban properties in central Tokyo and areas surrounding Tokyu train KOGYO CO., LTD.; TOKYU ARCHITECTS & ENGINEERS INC. development projects around the world, including Binh Duong lines, including Qfront and Cocoti, two commercial buildings in Province in Vietnam, and the Yanchep district in Perth, Western Tokyo’s Shibuya district. Australia. (See page 17 for more details.) Custom Home and Renovation Businesses, and Services for Senior Citizens Artist’s rendition of the completed BRANZ CITY Setagaya Nakamachi Tokyu Group builds custom homes and carries out home renovations giving exemplary consideration to the health and safety of occupants as well as their living environment. These businesses aim to provide long-lasting homes for families to live in for many years, even Tokyu Welina Ookayama, a senior over two or three family generations. citizens’ residence and nursing Tokyu Group provides senior citizens care facility with high-quality services that facilitate an enjoyable lifestyle and peace of mind. It operates the Tokyu Welina senior citizens’ homes with nursing care services, the GRANCREER residences for senior Shibuya Hikarie Shin-Meguro Tokyu Building citizens, and the Ohana nursing care services for helping elderly people maintain an independent lifestyle in their homes. Main operational companies: TOKYU CORPORATION; TOKYU LAND CORPORATION; TOKYU COMMUNITY CORP.; TOKYU FACILITY SERVICE Main operational companies: TOKYU HOMES CORPORATION; TOKYU Artist’s rendition of the completed Urban Regenerations Step Up Project (Takeshiba District) A staff member of a Tokyu Livable branch offers advice to a customer CO., LTD; TOKYU LIVABLE, INC.; TOKYU REAL ESTATE INVESTMENT WELLNESS INC.; TOKYU LAND CORPORATION MANAGEMENT INC.; TLC ACTIVIA INVESTMENT MANAGEMENT INC.; TLC COMFORIA INVESTMENT MANAGEMENT INC.; TOKYU LAND CAPITAL Main operational companies: TOKYU CORPORATION; TOKYU LAND Main operational companies: TOKYU CORPORATION; TOKYU LAND MANAGEMENT INC. CORPORATION CORPORATION; TOKYU LIVABLE, INC.; TOKYU LIFIA CORPORATION 7 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 8
Life Service Business Helping people have the ideal lifestyles Everyone has different tastes, ideas, and interests. Lifestyles vary depending on the person, and all of us seek out comfort, convenience and relaxation in our own distinct ways. By providing a diverse range of lifestyle services, Tokyu Group enriches people’s lives according to individual preferences and styles. the Toyoko, Kichijoji and Department Store, Supermarket, Tama Plaza branches, Entertainment and Sports Facility and and Shopping Center Businesses the Sapporo branch in Cultural Facility Management Business Culture School Management Businesses Hokkaido, and the Nagano Tokyu Group provides quality services in people’s lives through its Tokyu Department Store Tokyu Group manages many Tokyu Group’s sports facility management business helps people retail businesses, ranging from department stores to supermarkets in Nagano Prefecture. cultural facilities in Tokyo’s Shibuya lead healthy and fulfilling lives by managing facilities, including and large-scale shopping centers. Outside Japan, there are Ward aming to make the area Tokyu Sports Oasis and Atrio Due fitness clubs, and schools that Throughout Japan, Tokyu Group operates 14 department two stores in Bangkok, Tokyu Store’s Naka-Meguro main branch an exciting and pleasurable teach sports such as swimming, golf, tennis, and football. Tokyu stores, including its flagship store in Shibuya and branches such Thailand. “entertainment city.” A wide Group also manages culture schools located near railway stations as the Shibuya Hikarie ShinQs branch in Tokyo’s Shibuya district, The supermarket business operates 81 supermarkets, variety of high-quality performing which are highly convenient for commuters. including the Tokyu Store chain, primarily in areas along Tokyu arts and cultural events, train lines, providing a useful service for the local residents. This including Broadway musicals, Main operational companies: TOKYU SPORTS OASIS; Tokyu Sports System; business also offers original Tokyu food products for its customers are staged at its numerous TOKYU RECREATION CO., LTD.; TOKYU CORPORATION at its Tokyu Store Plus chain of shops. facilities, including Bunkamura, Tokyu Theatre Orb The shopping center business operates commercial complexes a cultural complex housing a in the greater Tokyo and Osaka regions, including the Futako concert hall, theater, art gallery, and cinema, as well as the Tamagawa Rise shopping center in Tokyo, which attracts about 30 Cerulean Tower Noh Theatre, Creative Space 8/, Hikarie Hall, and Cable Television Business million visitors each year, Tama Plaza Terrace, and Shibuya 109, a the 1,972-seat Tokyu Theatre Orb, one of Japan’s largest theaters commercial facility specializing in trendy fashions popular with the dedicated to musicals. The business also manages 109 Cinemas, Tokyu Group provides cable television and Internet services to young. The business opened the Q’s Mall Base Morinomiya in a nationwide chain of movie theater multiplexes. about one million households in areas surrounding Tokyu train Osaka in April 2015, followed by the Tokyu Plaza Ginza in Tokyo’s lines in Tokyo and Kanagawa Prefecture through its communications Ginza district in March 2016. (See page 18 for more details.) Inc. and Cable Television Shinagawa inc. While providing a wide Tokyu Group also operates retail stores in every region of range of services including shopping websites, the business also Japan. TOKYU HANDS chain, offering a wide range of household contributes to local communities by cooperating with local and lifestyle products, has 41 stores in Japan and two overseas, government to announce community information, as well as Tama Plaza Terrace while its 27 domestic “hands be” stores specialize in creative emergency updates during times of disaster. lifestyle goods. Tokyu Group also operates four Ranking Ranqueen Similarly, cable television services are offered by Izukyu Cable shops offering popular novelty goods, and three Ekimo Network Co., Ltd., to almost all the communities along Izukyu train underground shopping malls connected to train stations in Osaka. line routes, including the cities of Atami, Ito, and Shimoda, as well as the towns of Higashiizu and Kawazu in Shizuoka Prefecture, Main operational companies: TOKYU DEPARTMENT STORE CO., LTD.; and the town of Yugawara in Kanagawa Prefecture. NAGANO TOKYU DEPARTMENT STORE CO., LTD.; TOKYU STORE CHAIN CO., LTD.; TOKYU CORPORATION; TOKYU LAND CORPORATION; Tokyu Main operational companies: its communications Inc.; Cable Television Malls Development Corporation; TOKYU HANDS INC.; TOKYU RECREATION Shinagawa inc.; Izukyu Cable Network Co., Ltd. CO., LTD. 109 Cinemas Osaka Expocity Main operational companies: TOKYU BUNKAMURA INC.; TOKYU RECREATION CO., LTD. TOKYU HANDS in Tokyo’s Shibuya district Tokyu Department Store’s Toyoko branch 9 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 10
Life Service Business Hotel and Resort Business Media and Advertising Business Home Convenience Business Offering relaxing This business offers advertising media services under the Tokyu OOH brand, including commuter advertising The home convenience business, The Tokyu Bell, offers a variety of services for supporting times with a full range utilizing train and bus facilities, and outdoor advertising in Tokyo’s Shibuya district, especially on video screens people’s lifestyles, including house cleaning, household affairs management and home of amenities mounted to buildings. The business delivery services—including Tokyu also provides digital signage inside Store Online supermarket— train cars and train stations, such as bringing customers’ items directly Tokyu Bell home delivery service in action Time spent at a hotel or resort should always be a series of 55-inch digital signs on a to their homes. staircase wall in Futako-Tamagawa extraordinary and unforgettably special. To ensure that Station in Tokyo. Operational company: TOKYU CORPORATION guests enjoy relaxing times with a full range of amenities, Tokyu Group offers a range of refined services and After-School Childcare Business hospitality of the highest quality. Digital signage at Futako-Tamagawa Station Kids Base Camp offers a private Main operational companies: TOKYU AGENCY INC.; Tokyu Media after-school childcare service in Communications Inc. Tokyo and Kanagawa, which provides various activities for Hotels and Membership Resort Hotels Business Golf Courses and Ski Resorts Business children after the schools and during holidays as well. The Tokyu Group operates hotel Tokyu Group operates golf Security Business business also manages training chains nationwide under three courses at 26 locations services for after-school daycare brands—Tokyu Hotel, Excel throughout Japan, providing Tokyu Group’s home security business offers services for helping staff working throughout the Hotel Tokyu, and Tokyu REI everything a golfer could families and households stay safe and secure. Tokyu Group provides country. Kids Base Camp childcare facility Hotel. Each one provides ask for to enjoy a perfect for schoolchildren security guards and other security services to commercial buildings outstanding hospitality suited day out, from the usual as part of its comprehensive building maintenance services, which to customers with various sports and leisure facilities also include facility management and cleaning services. Main operational companies: KIDS BASE CAMP Co. Ltd.; Kidscoach Association purposes, allowing them to to opportunities for socializing enjoy a luxurious stay whether Cerulean Tower Tokyu Hotel at a famous course like the Three Hundred Club on a business or a private trip. Three Hundred Club. In addition, Tokyu Group operates 17 Tokyu Stay apartment hotels Tokyu Group also operates eight ski resorts nationwide. Among Card Business in Tokyo for guests visiting the city for longer periods. them, the NISEKO Mt. RESORT Grand HIRAFU is located in the Tokyu Group operates the TOKYU Harvest Club, membership town of Niseko, which was chosen as Japan’s best ski resort area The card business provides a service for resort hotels, with 24 locations nationwide. Members can use for two consecutive years from 2013 to 2014 by the World Ski Awards, customers to earn and use Tokyu Points these resorts like a holiday villa whenever they wish. It also the most prestigious international prize in the ski tourism industry. at stores, particularly those operated by operates Big Week timeshare resorts in 15 locations across the Tokyu Group. Also, we are working to country, allowing members to book rooms in any of the facilities make the cards even more user- they prefer. convenient by collaborating with other Outside Japan, Tokyu Group operates a hotel, golf course, and Tokyu Card businesses in Tokyu Group. spa in the Mauna Lani Resort located in the Kohala Coast, Hawaii, and the Palau Pacific Resort in the Micronesian nation of Palau. A staff member providing home security services Operational company: TOKYU CARD, INC. Main operational companies: TOKYU SECURITY CO. LTD; TOKYU BLDG. MAINTENANCE Travel Agency Business The travel agency business operates the Tokyu Travel Salons in Retail Electricity Business communities located along Tokyu train lines. Featuring a wide lineup of attractive travel packages and options, specialized staff In response to the full liberalization of Japan’s retail electricity will assist customers with their diverse travel needs. TOKYU Harvest Club Kyoto Takagamine & Viala Mauna Lani Resort in Hawaii market in April 2016, Tokyu Group launched its Tokyu-Denki NISEKO Mt. RESORT Grand HIRAFU electricity service for residences providing electricity packages in Operational company: TOKYU CORPORATION Main operational companies: TOKYU HOTELS CO., LTD.; Tokyu Stay Co., an easy to understand format for consumers. (See page 20 for Ltd.; TOKYU CORPORATION; TOKYU LAND CORPORATION Main operational companies: TOKYU CORPORATION; TOKYU LAND more details.) CORPORATION Operational company: Tokyu Power Supply Co., Ltd. 11 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 12
The concept of One Tokyu Special Feature For the Future Transportation Hotel and Business Segment Resort Business Segment • Railway Business • Hotels Business • Bus Business • Membership Resort Hotels Business • Airport Management Business • Golf Courses and Ski Resorts Business • Other Transportation-Related Businesses Life Service By combining its diverse business domains, Tokyu Group is Business Segment One Tokyu • Department Store Business creating beautiful living environments for a new generation Real Estate Integrating all of • Supermarket Business Tokyu Group’s • Shopping Center Business Business Segment diverse business domains • Cultural Facility Management • Real Estate Development Business Business • Entertainment Business Under the banner of “One Tokyu,” Tokyu Group is integrating its diverse operational • Real Estate Sales Business • Sports Facility Management Business • Building Leasing Business resources, know-how, expertise and competitive advantages while carrying out a wide • Culture School Management Business • Property Management Business range of projects. Group companies involved in these projects actively collaborate to • Cable Television Business • Property Brokerage Business • Media and Advertising Business generate collective synergies as each company in Tokyu Group works to expand its • Real Estate Investment Management Business • Security Business respective business area of specialty. In that way, Tokyu Group is striving to create • Construction Business and • Retail Electricity Business beautiful living environments for a new generation. Related businesses • Home Convenience Business • Custom Home Business • After-School Childcare Business Key examples of its projects are presented in the following pages. • Renovation Business • Card Business • Services for Senior Citizens • Travel Agency Business 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2027 • The Futako Tamagawa Rise Tower and • The Tokyu Plaza Omotesando Harajuku • The Futako Tamagawa Rise Shopping • The Shibuya Cast building • Facilities being constructed in the Dogenzaka 1-chome • Sotetsu-Tokyu direct train service is Residence buildings are completed commercial building opens Center terrace market opens (see page 16) is scheduled to open Shibuya-station Front District Urban Redevelopment are planned to commence in the second scheduled to open in fiscal 2019 half of fiscal 2022 • The Tokyu Capitol Tower building opens • The Shibuya Hikarie commercial • The SORA Gardens high-rise condominium • THE ROYAL EXPRESS train service building holds its grand opening buildings are completed in Binh Duong is scheduled to begin • The East Tower being constructed in Shibuya Station District • The Tama Plaza Terrace commercial Province, Vietnam (see page 17) is scheduled to open in fiscal 2019 • The Central Tower complex holds its grand opening and the West Tower • The Tokyu Plaza Ginza • The Nampeidai Project (near Shibuya Station) is scheduled being constructed commercial building • The Shibuya for completion in Shibuya Station • The Futako Tamagawa Rise Shopping Center opens opens (see page 18) Stream building District are is scheduled scheduled to open • Tokyu-Denki electricity to open • Facilities being constructed in the Shibuya Station (see page 15) • The Toyoko Line begins through service service commences Sakuragaoka Exit District Redevelopment are with the Tokyo Metro Fukutoshin Line (see page 20) scheduled to open • Management of Sendai • The 425 Park Avenue multi-purpose • Facilities being constructed in Urban Regenerations Step Up Airport commences building is scheduled for completion Project (Takeshiba District) are scheduled to open (see page 19) in Manhattan, New York City 13 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 14
Special Feature For the Future Example Development Projects in the Shibuya Station Area 1 Making Shibuya beautiful for a new generation Transforming Shibuya into the place people want to visit the Continuing to develop new landmarks in Shibuya most in Japan Tokyu Group’s large-scale urban redevelopment projects are Example The Futako Tamagawa Redevelopment Project 2 Tokyu Group is working to develop and enliven Tokyo’s Shibuya making Shibuya more safe and comfortable. For example, pedestrian Bringing new energy to district, which has been the heart of Tokyu Group’s operations traffic is being improved through the addition of pedestrian decks, since it was founded. Today, Shibuya is evolving into a center of underground passageways, and underground squares connecting diverse fine arts and culture, including cinema, music, art, and the Dogenzaka and Miyamasuzaka areas. An underground reservoir the Futako Tamagawa area fashion. Tokyu Group is enhancing these unique aspects of is being installed to better prevent flooding in the area, and riverfront Shibuya in its large-scale urban redevelopment projects, which areas are being built along with the restoration of the Shibuya River. aim to make the area even more attractive by transforming it into a In addition, office buildings and semipublic spaces are being comprehensive entertainment space in which people can enjoy all created in order to encourage interaction and networking among aspects of their lifestyles, such as dining, living, and working. creative professionals. By having people with diverse values come together in Shibuya, Tokyu Group hopes to help generate new management of various commercial facilities, including 109 cultures and attract global attention to the area. A project spanning 33 years reaches its completion Cinemas Futako Tamagawa, the Atrio Due Futako Tamagawa Working together as One Tokyu in development projects surrounding Shibuya Station After meetings were initiated in 1982 to consider the redevelopment fitness club, Itscom Studio & Hall Futako Tamagawa Rise, and of Futako Tamagawa area, the project was launched to redevelop Futako Tamagawa Excel Hotel Tokyu. Transportation the east side. Together with members of the local community and Real Estate Business Segment Business Segment the government, Tokyu Group combined its collective capabilities Creating Japan’s most desirable neighborhood to work in an • Improving pedestrian traffic inside Shibuya and went forward with the project, aiming to create a new neighborhood that would blend in well with the community. area existing in harmony with the local ecosystem • Carrying out large-scale real estate Station to make it more convenient, development in areas surrounding increasing accessibility, and making it Construction of the Futako Tamagawa Rise Tower and Residence Applying the concept of “water, greenery, and light,” the project Shibuya Station easier for passengers to transfer trains buildings was completed in 2010. Tenants then began occupying promoted the creation of an environment that would exist in • Operating and managing commercial the Futako Tamagawa Rise office building, and the Futako Tamagawa harmony with the local ecosystem. In November 2015, the project • Building a bus terminal that will include facilities, office buildings, and Rise Shopping Center opened in 2011. In 2015, the Futako Tamagawa acquired Leadership in Energy and Environmental Design (LEED*) airport limousine bus facilities apartment buildings Rise Shopping Center terrace market opened, along with Ribbon certification, an international standard for assessing environmental Street, a pedestrian walkway totaling about one kilometer in length performance, and became the first in the world to receive Gold • Constructing multipurpose spaces Development Life Service in the middle of the Futako Tamagawa Rise complex from the train certification in the urban development category. Looking ahead, inside the Shibuya Cast building projects Business Segment station through to the Futako Tamagawa Park and Tama River. Then Tokyu Group will continue striving to create urban environments complex, including a gallery, seminar rooms, and an auditorium in the Shibuya • Operating the ShinQs department with the completion of the Futako Tamagawa Rise Tower office that attract many people and allow them to experience the Station area store and managing the Tokyu Theatre building, all facilities in the complex were open for business. tranquility that comes with being connected to nature. • Constructing a performance hall inside Orb auditorium for musicals in the More than 30 companies of Tokyu Group have been involved the Shibuya Stream building for Shibuya Hikarie building in the creation of this new neighborhood and its operations. They * LEED is an international standard for assessing environmental performance, and is administered concerts and other live events by the United States Green Building Council for the purpose of promoting excellent energy handled the construction of buildings and the opening and efficiency and sustainable buildings. • Promoting the Tokyu Accelerator Program for supporting venture firms Hotel and in Shibuya and other locations along Resort Business Segment Tokyu lines • Planning to open a city hotel (with Working together as One Tokyu in the Futako Tamagawa Redevelopment Project Life Service • Providing shared offices, incubator approximately 180 guest rooms) in the Business Segment offices, and co-working spaces Shibuya Stream building • Operating a Tokyu Store • Operating a Tokyu Food Show market Images courtesy of the Shibuya Area Management Shibuya Stream Shibuya Hikarie Shibuya Station (Shibuya Station South District) in a department store basement District • Operating the 109 Cinemas Futako Real Estate Business Segment Tamagawa movie theater complex • Operating the Atrio Due Futako • Developed real estate in the east Futako Futako Tamagawa Tamagawa comprehensive fitness club Tamagawa area, including commercial Redevelopment and office facilities • Operating Itscom Studio & Hall Futako Project Tamagawa Rise, a broadcast studio Shibuya Station • Leasing and managing commercial and and multi-purpose hall Sakuragaoka Exit District office facilities Hotel and Resort Business Segment • Operating Futako Tamagawa Excel Hotel Tokyu, the first large hotel in the Dogenzaka 1-chome local area with a banquet hall (front of station) Area Hachiko Square Images courtesy of the Shibuya Area Management 15 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 16
Special Feature For the Future Example Development of Tokyu Binh Duong Garden City 3 Applying know-how gained through the Tokyu Tama Den-en-toshi Project to Vietnam Duong New City. Japanese quality is embodied in the building’s Developing cities around the world by making use of refined design and comfortable residential units. It also opened know-how of urban development accumulated in Japan hikari, a major commercial complex in the center of the city that By applying its collective capabilities and know-how accumulated offers convenience to the lifestyles of local residents. Then, in April through creation and expansion of the Tokyu Tama Den-en-toshi 2016, Tokyu Group began building MIDORI PARK, an area Example Tokyu Plaza Ginza 4 Project, Tokyu Group is contributing to development in Southeast development that will provide high-quality, low-rise residential Asia in partnership with local communities. These include large- buildings surrounded by a natural environment. In all these scale projects in Binh Duong New City in Vietnam, where Tokyu Group is developing Tokyu Binh Duong Garden City, a major venture comprising 7,500 residential units, commercial facilities projects, Tokyu Group is striving to create beautiful communities that promote bonds between people over time. In addition, Tokyu Group began operating KAZE SHUTTLE A landmark in Ginza for a new generation and office buildings on a 110-hectare site. between the former urban area and Binh Duong New City in 2014 in response to requests from Binh Duong Province. The service area was expanded in March 2016, including a new circular route in Binh enhanced the area surrounding the facility, including the Promoting urban development and operating scheduled bus A new landmark at Ginza’s Sukiyabashi intersection Duong New City. Tokyu Group is incorporating Japanese know-how refurbishment of Sukiyabashi Park next to the building. It also set service in response to requests from provincial authorities regarding comfortable, safe and dependable bus service based Located on the corner of Ginza’s famous Sukiyabashi intersection, up the “G Info information center” on the first floor to provide the Tokyu Group’s first project was SORA gardens I, high-rise on fixed timetables in the operation of this public transportation. Tokyu Plaza Ginza opened in March 2016. The development concept latest news on events in Ginza to foreign and domestic visitors. In condominiums completed in March 2015 as a symbol of Binh was “Creative Japan—making the world more interesting.” By flexibly these ways, Tokyu Group is helping make Ginza an even more incorporating traditional and modern themes, Tokyu Group aimed to attractive place. ensure that Ginza continues to be an area that charms visitors from around the world. At the same time, it created an attraction in Ginza A vessel of light reflecting tradition and innovation for a new generation, with the goal of making a commercial facility Working together as One Tokyu in the development of Tokyu Binh Duong Garden City that is relevant for people both in and outside Japan. The building exterior was designed based on a traditional type of Transportation The building houses a total of 125 stores on 13 floors (two faceted glass used in Japan’s Edo Period (1603 – 1867) called edo Business Segment below ground and 11 above ground), including a wide assortment kiriko. Light from the glass exterior pours out as if the building is a • Operation of KAZE SHUTTLE, of classy fashion boutiques, general goods shops, restaurants, vessel of light, symbolizing how the facility welcomes various Real Estate Business Segment and cafes, allowing visitors to experience both tradition and cultures while creating new information. From sunset, the glass Japanese-quality bus service in Binh Duong New City innovation. Tokyu Plaza Ginza also features the new specialty exterior facing the adjacent streets (Nishi-Ginza-Dori and Miyuki- • Development, leasing and management Development of Tokyu Department Store, HINKA RINKA, and a new version of the Dori) lights up, illuminating the neighborhood. The reflections of of SORA gardens Tokyu Binh Duong TOKYU HANDS store called Hands Expo. In addition, the KIRIKO the glass respond not only to the changing seasons, but also to • Development and operation of hikari, a Garden City LOUNGE open space on the sixth floor holds seasonally themed the time of day, weather, and temperature. commercial complex cultural events in collaboration with the Bunkamura culture center Ginza is an area in which tradition and innovation are found • Development and management of Life Service in Shibuya—an example of how greater cooperation is being side by side. Tokyu Plaza Ginza was developed with the goal of MIDORI PARK Business Segment promoted within Tokyu Group. passing down this fascinating aspect of Ginza as a new landmark • Operation of hikari With the goal of bringing new dynamism to Ginza, Tokyu Group in this sophisticated district of Tokyo. Working together as One Tokyu for Tokyu Plaza Ginza Life Service Business Segment • Operating HINKA RINKA, a new Real Estate Business Segment specialty Tokyu Department Store Tokyu Plaza Ginza • Operating Hands Expo, a new version • Development, operations, and of TOKYU HANDS management of the facility • Holding events in the facility in collaboration with the Bunkamura culture center 17 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 18
Special Feature For the Future Example Operations of Sendai Airport 5 A new model for airport operations in Japan building, cargo, parking lot, and maintenance and supervision of The first domestically operated airport to be privatized in Japan runways and taxiways. With a vision of “Bringing the World to Tohoku,” Tokyu Group is creating routes for moving people and goods between the Tohoku Renovating the airport from the standpoint of passengers region and countries worldwide from the Sendai Airport, in an effort to meet the hopes of communities in the region and of people around Since July 1, 2016, various initiatives have already been carried out at the world for an accessible international airport in the region. the airport, including the opening of a free-of-charge observation Sendai International Airport Co., Ltd., began managing the deck, sales of merchandise exclusively available at the airport, and airport from July 1, 2016, after being jointly established by five discounted parking lot services. In the future, Tokyu Group plans to companies in Tokyu Group along with Maeda Corporation and provide facilities and services tailored specifically for airport users by Toyota Tsusho Corporation. That marked the first time in Japan for taking an advantage of our extensive expertise in urban development, a government operated airport to be privatized under a concession along with its know-how accumulated in the railway business related system* based on the country’s law concerning private airport to maintaining transportation networks and ensuring safety and security. Example Retail Electricity Business 6 operations. With the exception of air traffic control, the new Offering Tokyu-Denki as a new lifestyle company is responsible for all aspects of the airport business, * T he concession system is a method of assigning responsibility for the operations of public facilities that collect usage fees to private companies, while preserving the public’s primary including management of commercial facilities in the passenger ownership rights. Working together as One Tokyu in the operations of Sendai Airport infrastructure service Transportation Business Segment • Applying Tokyu Group’s know-how Life Service Taking on the challenge of creating a new lifestyle Making new lifestyles possible with energy gained through expanding railway Business Segment infrastructure business The plan for Tokyu-Denki not only included the supply of electricity networks and managing railway safety and security in the operations and • Providing functions and services to The liberalization of Japan’s electricity supply market began in at an economical rate, but also a combination of various services management of the airport, promotion of Operations of meet the diverse needs of passengers 2000, initially for high-demand users like factories and office offered by Tokyu Group. air travel, and expansion of flight networks Sendai Airport and customers, including maintenance buildings. This was extended to general households in April 2016, In the summer of 2016, a major promotional campaign was of digital signage marking a new era in which each household could freely choose launched for the service, including a direct mail-out of coupons that • Planning and carrying out promotional which company it purchases electricity from. could be used at cinemas and beer gardens by new subscribers. Real Estate Business Segment campaigns aimed at enhancing the Under these conditions, Tokyu Group established Tokyu In addition, if subscribers of the service used a Tokyu line train on image of the Tohoku region Power Supply Co., Ltd., in October 2015, and then began offering an extremely hot day, they were offered complimentary points on • Management of the airport terminal building the Tokyu-Denki electricity service for residences from April 2016, their Tokyu Point cards. These initiatives encouraged customers to in time for the full liberalization of the domestic retail electricity go out on hot summer days, thereby helping to conserve electricity • Renovation work, operations, and market. Continuing its expansion into a wide range of business usage at home. management of commercial facilities inside the airport domains, Tokyu Group positioned this electricity service as a new Tokyu Group plans to create more new ways to link energy and lifestyle infrastructure business, with a commitment to operating it lifestyles in the future together with people living in communities over the long term. around Tokyu train lines. Working together as One Tokyu in the Retail Electricity Business Transportation Life Service Business Segment Business Segment • Offering service subscribers twice the • Allowing subscribers to accumulate points that can be acquired when 1% of electricity charges on a Tokyu purchasing a commuter train pass for a Point card, in collaboration with Tokyu line train Retail Electricity TOKYU CARD, INC. Business • Offering services at economical rates in collaboration with its Real Estate Business Segment communications Inc. and Cable Television Shinagawa inc. • Joint sales activities involving TOKYU LIVABLE, INC., TOKYU • Sharing know-how regarding customer HOMES CORPORATION, Tokyu management when offering services Housing Lease Corporation, TOKYU • Providing services that make use of LIFIA CORPORATION, and TOKYU various methods for contacting RESORT CORPORATION customers, such as door-to-door sales 19 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 20
Social Contribution Activities Activities of educational institutions and foundations Engaging with customers Tokyu Group fosters the education of young people through the schools it operates, Tokyu Group brings joy and entertainment to people’s lives by supporting a wide array of musical concerts, and strives to enrichen communities through its support for the fine arts and cultural endeavors. theatrical productions, and sporting events. Gotoh Educational Corporation Tokyu Silvester Concerts (Photo copyright K. Miura) Established in 1955, the Gotoh Educational Corporation manages the operations of A Tokyu Silvester Concert is held each year on New Year’s Eve at the Bunkamura culture Tokyo City University and a number of associated schools, which range from a center in Tokyo’s Shibuya district. A countdown piece is performed at the event by kindergarten up to senior high schools. The foundation strives to nurture healthy minded lavishly dressed entertainers, followed by a gorgeous concert of music specially selected The Setagaya Campus of Tokyo City University and forward-looking individuals equipped with a well-rounded education. In addition, the for welcoming New Year. A Tokyu Silvester Concert foundation operates the Tokyu Driving School. Tokyu Music Live ASIA Educational Incorporative Held at the Bunkamura culture center in Shibuya, the Tokyu Music Live, series of concerts Established in 1941, ASIA Educational Incorporative operates Asia University, a school that featuring prominent musicians from a broad range of musical genres, offers audiences enables graduates to contribute to the international community, especially the development new musical experiences. Tickets are given away free to 4,000 people each year. of Asia, through a progressive curriculum that emphases respect for individuality. Performers at Tokyu Music Live Asia University’s baseball team Tokyu Musical Program for Teenagers (Photo copyright Katsuyoshi Tanaka) THE GOTOH MUSEUM This program is intended to give teenagers an opportunity to experience a genuine Founded in 1959, THE GOTOH MUSEUM holds special exhibitions and themed Broadway musical at Tokyu Theatre Orb. About 900 pairs of tickets are given to teenagers exhibitions of items in its collection of Japanese and East Asian artwork. Its collection aged between 13 and 19 to attend the event with a parent. includes picture scrolls of The Tale of Genji, which have been designated as a National A performance sponsored THE GOTOH MUSEUM Treasure in Japan. The museum is also home to the Dai-Tokyu Memorial Library, which by the Tokyu Musical Program preserves classical Japanese and East Asian documents, and makes them available to academic researchers. Tokyu Adults Program TOKYU FOUNDATION FOR BETTER ENVIRONMENT Starting from the idea that life gets better with age, the Tokyu Adults Program held events for people over the age of 40 from October to November 2016. The program organizes Established in 1974, the TOKYU FOUNDATION FOR BETTER ENVIRONMENT provides various events that are unique to Tokyu Group with the goal of satisfying the intellectual support for various measures aimed at restoring the Tama River, a large river that flows curiosity of mature adults. Participants in the Tokyu Adults Program through greater Tokyo. The support includes grants for surveys and research related to A small dam on the Tama River in a forested environmental conservation and improvements of the Tama River and its river basin. The area in the city of Chofu foundation also provides elementary schools with supplementary educational materials for environmental studies classes. Tokyu Kids Program The Tokyu Kids Program holds hands-on learning events for children in elementary TOKYU FOUNDATION FOR FOREIGN STUDENTS school, including creative activities, tours of various facilities, and events that let children experience various jobs together with their parents. A total of 27 types of events have TOKYU FOUNDATION FOR FOREIGN STUDENTS offers scholarships to international been planned under the program in fiscal 2016. In addition, designs created through the An event organized by the Tokyu Kids Program students from the Asia-Pacific region studying at graduate schools in Japan. Since its program won Kids Design Awards in 2016 in the children’s creativity and future-oriented establishment in 1975, the foundation has supported about 850 international students design categories. Some students who received scholarships from 28 countries and regions. from the foundation Tokyu Associations THE GOTOH MEMORIAL FOUNDATION Since they were started about 40 years ago, Tokyu Associations have been actively involved in community-based activities, including cleanup events, cultural seminars, sporting events, Established in 1990, THE GOTOH MEMORIAL FOUNDATION works to help culturally and music concerts. The associations have been organized in 23 communities across enrich society by providing financial support for operas written by Japanese composers Japan, and three areas in Thailand, Indonesia, and Singapore, respectively. Members of the Joshin-etsu Tokyu Association during a forest exploration event and staged by opera groups in Japan. It also offers awards and grants to up-coming A Gotoh Memorial Awards ceremony talent in the fields of opera and the fine arts. 21 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 22
In Japan In Hokkaido Business Operations Tokyu Group operates the NISEKO Mt. RESORT Grand HIRAFU in the Niseko area of Hokkaido, which is attracting skiers and snowboarders from around the world as an international ski resort. Offering beautiful living spaces Sapporo in every region of the country Niseko NISEKO Mt. RESORT Grand HIRAFU Tokyu Group carries out real estate development and operates hotels, commercial buildings, In the Tohoku Region leisure facilities, and resorts not only in greater Tokyo but also in every region of Japan. In July 2016, Tokyu Group began managing the operations of Sendai Airport, which serves as the Through these businesses, Tokyu Group brings vitality to regional cities and helps promote the gateway to the Tohoku region, attracting attention as attractiveness of the country’s sightseeing areas. Japan’s first privatization of a domestically operated airport. Examples of these facilities and businesses in each region are presented here. In the Kansai Region Sendai In November 2015, Tokyu Group opened 109 In April 2015, Tokyu Group opened Q’s Mall Base Cinemas Osaka Expocity in Osaka’s Expo Morinomiya in Osaka. This shopping center is home Sendai Airport Commemoration Park. It is the first cinema in Japan to a variety of stores that promote good health and Niigata to be equipped with next-generation IMAX® with fitness, and features an outdoor running track on laser and 4DX technologies. the rooftop. In the Kanto Region Nagano TOKYU CORPORATION operates NewWork membership-based shared office spaces for Kanazawa businesses in communities located along Tokyu train lines in greater Tokyo, and in cooperation with Saitama shared offices nationwide, provides efficient and Tokyo Chiba comfortable work spaces. Kawasaki Sagamihara Yokohama Nagoya Kyoto Shizuoka Kobe The next-generation IMAX® with laser theater Q’s Mall Base Morinomiya Okayama Hamamatsu Osaka Hiroshima Sakai In the Kyushu Region and Okinawa Kitakyushu Fukuoka NewWork shared office space in Tokyo’s Jiyugaoka district Tokyu Group operates the Miyakojima Tokyu Hotel & Resorts in the city of Miyakojima in Okinawa Prefecture. The resort hotel overlooks Yonaha Maehama beach, which is known as “the most Kumamoto In the Chugoku and Shikoku Regions In the Chubu Region beautiful in the Orient.” SEIKITOKYU KOGYO CO., LTD., handles road In November 2016, the Nagano Tokyu REI Hotel The Kanazawa branch of TOKYU HANDS opened in construction work all across Japan, and carries out opened in a prime location near Nagano Station. The the city of Kanazawa, Ishikawa Prefecture, in October locally based projects in the Chugoku and Shikoku hotel is especially convenient for traveling on 2016. The branch was the first TOKYU HANDS store regions from one branch, five offices, and three factories. business or for vacation in the Shinshu region. to open in the Hokuriku region. Naha Miyakojima Miyakojima Tokyu Hotel & Resorts The Kochinishi Bypass was constructed by SEIKITOKYU KOGYO Nagano Tokyu REI Hotel Kanazawa branch of TOKYU HANDS 23 TOK YU GROUP GUIDE TOK YU GROUP GUIDE 24
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