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ISSUE 92 - NOV/DEC 2019
FREE COPY
THIS ISSUE
n Case Studies
n Merchant News
n Boilers
n New Products
n PLUMBEX 2020 Events
Altecnic Ltd - Caleffi group www.altecnic.co.uk For further details: oemsales@altecnic.co.uk +44 (0) 1785 218208 or Chris Reilly, Country Manager for Ireland, on 00353 85 2152288, chris.reilly@altecnic.co.uk or Gary Swann, Northern Ireland Sales Manager, on 07760 596727 or e-mail gary.swann@altecnic.co.uk
CONTENTS
Issue 92 - NOV/DEC 2019 In this issue...
17 13
25 89
News & Views Product News In Focus
24 Flogas
Donation to Marie Curie
47 Evomax 2
New boiler launch in NI
13 Ist Call Plumbing
New ownership
60 Gas Chat Ireland
Charity raffle
58 Altecnic
Importance of balanced 22 Warmflow
systems Investing in the future
61 Greenline Plumbing
Supplies 67 Firebird Heating Solutions
41 Kingspan
Setting new standards for low Free online training module
Daikin heat pump competition
NOX burners
89 Worldskills
69 Worcester Boilers 42 Kerrigan Mechanical
Clayton Hotel, Ballsbridge
Ballymena apprentice Which? Best buy award for
represents NI 10th time refurbishment
THE TEAM: Managing Director Karen McAvoy CONTACT US: FOLLOW US ON:
Publication Manager Jacqui Fairley The Forge, 13b Lisburn Road, plumbing & heating
magazine
Acting Editor Denise Maguire Moira, Co. Armagh BT67 0JR
@plumbingmag
Advertising Karen Jess, Anita Murray T: Moira: 028 9261 2990
Digital Executive Sarah Walker T: Dublin: 01 696 8319 plumbing & heating
magazine
Head Designer Julie Anne Guiney | Design & Digital Jo Wilson E: plumbing@kmpltd.co.uk
plumbingmag
Photography Gordon McAvoy | Printed by W&G Baird www.plumbingmag.com
Plumbing & Heating Magazine is published on a bi-monthly basis and distributed throughout Northern Ireland and the Republic of Ireland on a controlled circulation.
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 3
NEWS
PSNI ADVISE CONTRACTORS ON PREVENTION OF METAL THEFT
AT PARTIALLY BUILT OR VACANT PROPERTIES
T
he PSNI have recently seen
an increase in the number
of reports about the theft
of metals such as copper and
other equipment, like boilers. The
police recognise the cost of not
only replacing such items but the
collateral damage their removal
can cause. The PSNI cannot deal
with this issue in isolation and
need to increase awareness of how There are a few simple steps that can tools etc. Fit quads, ride-on mowers and
contractors can safeguard partially be taken to help protect plant machinery similar equipment with specialist marking
completed houses and building sites. and reduce the chances of them being kits.
Chris Sloan, Head of Crime stolen: • Restrict access to your yard, the fewer
Prevention, provides the following • Remove ignition keys when plant is ways in the better, use locked gates or
advice on plant and site security and unattended and don’t leave them under security posts if practicable.
said; “There is rarely a legitimate the seat! • Fit alarms to tool sheds, consider
reason for plant machinery and • Use all security devices supplied with installing CCTV to yards and vulnerable
tractors to be used late at night the plant to secure it overnight. areas. Remember, technology
or in the early hours. Members of • Cut off electricity to equipment that complements good security, it doesn’t
the public should report any such could be used to help someone steal the replace it.
unusual movement to police on the plant. Anyone with any information should
non-emergency number 101. If you • Ensure all small tools and equipment contact their local police on 101
see heavy plant machinery on the are stored in a high security cabinet or or alternatively, they can contact
move during these times, it is highly enclosure Crimestoppers and speak to them
likely that it has been stolen, and • Identify items as yours, engrave your anonymously.
possibly about to be used in a crime.” postcode and house number on smaller T: 0800 555 111.
IDEAL BOILERS AND BOYBAND BLUE REUNITE FOR LATEST CAMPAIGN
Ideal Boilers have launched Housekeeping Reader
their newest marketing campaign Recommended Award.
for the peak heating season The TV campaign will
with some familiar faces – 90s be supported with
boyband Blue. The UK’s leading wider marketing activity
boiler manufacturer have joined including video-on-
forces with the band to launch a demand, social media,
series of new TV ads designed to digital display and PR.
promote the quality and reliability Jo Shepherd, chief
of its domestic product range. marketing officer for
Developed in partnership with Groupe Atlantic, owners of Ideal driving home messaging around the
creative agency Principles, the Boilers, said: “We were blown away by quality and reliability of our boilers,
campaign highlights that the Ideal the success of our first ad campaign communicated in an entertaining way.”
Boilers range is manufactured in with Blue earlier this year. We saw T: Ian Anderson on 07809 162763
the UK, offers a market-leading huge spikes in brand awareness, and E: ian.anderson@idealboilers.com
12-year warranty and has a Good we’re building on that now by really www.idealboilers.com
4 | PLUMBING & HEATING MAGAZINE FOLLOW US ON: www.plumbingmag.com
COVER STORY
Grant Vortex Pro Utility.
REINFORCING ITS POSITION AT THE FOREFRONT OF THE HEATING INDUSTRY AND AMONGST
THE WORLD’S BEST-KNOWN HOME APPLIANCE BRANDS, GRANT HAS ONCE AGAIN RECEIVED
A WHICH? BEST BUY FOR ITS RANGE OF VORTEX PRO UTILITY OIL BOILERS...
Triple success for Grant
T
his is the third year running that recognition from Which? for the third just 348mm in width, the Vortex range
Grant has received the award, consecutive year. The continued of boilers is not only high performing
making it the only oil boiler brand recognition from Which? drives home appliances but also ideal direct
in Ireland and the UK to be awarded the excellent standards to which we replacements for older oil-fired boilers.
Which? Best Buy awards in 2017, develop our products and reinforces This latest accolade for Grant comes
2018 and 2019. A widely recognised our position at the forefront of the just after the company received
endorsement that reflects confidence, home heating industry in both the UK recognition from Quiet Mark, an
trust and reliability in products, the and Ireland.” international award programme which
Which? Best Buy logo plays an Available in 63 models with outputs validates and awards low-noise, high-
important role in the decision-making ranging from 15kW up to 70kW, the performance products that help deliver
process for homeowners researching Grant Vortex is a popular choice for solutions to overcome noise pollution
new appliances for their home. The installers and homeowners alike. Each throughout the world.
results of the latest Which? Oil Boiler boiler incorporates the latest low NOx Following acoustic testing and
Survey once again acknowledged burner technology and the patented assessment related to this award, the
the excellent build, reliability and Vortex stainless steel heat exchanger, 13kW and 17kW models within Grant’s
performance qualities that have delivering cleaner home heating and new A+++ Aerona3 R32 range were
become synonymous with Grant helping to drive down fuel costs. The recognised for their quiet operation,
boilers. range can achieve gross seasonal a key feature for many end users.
Grant founder, Stephen Grant said, efficiencies of up to 93.3% (SAP 2009) In addition to discreet operation,
“We are very proud to receive this and with the smallest model being models within the Aerona3 R32 range
“As a company we are committed to developing
new and innovative heating solutions.”
6 | PLUMBING & HEATING MAGAZINE FOLLOW US ON: www.plumbingmag.com
COVER STORY
Grant Vortex
Key features
• Each Grant Vortex
condensing oil boiler has an
‘A’ efficiency rating and
is up to 97% efficient – one
of the most efficient on the
market
• The entire range features
the unique and innovative
award-winning Grant Vortex
heat exchanger
• Grant Vortex boilers come
with a one-year
manufacturer’s warranty
on the burner and a five-
year warranty on the boiler
heat exchangers
Grant founder Stephen Grant (left) and director, Niall Fay. • Each boiler is simple to
install with no complicated
wiring
feature R32 refrigerant which boasts a new level of efficiency, this offering
• Grant Vortex Combi models
a lower global warming potential than involves the Grant technical team
ensure instant hot water
other typical heat pump refrigerants, designing, quoting and supplying
• The Grant Vortex Indoor
therefore making the heat pumps more correctly sized heating technologies for a
boiler also comes in a
environmentally friendly. Combining property, which in turn provides greater
utility model – a smaller
excellent performance, R32 refrigerant long-term savings.
model specifically designed
and this latest achievement from Quiet “In addition to saving time for those
to fit in your kitchen
Mark, the 13kW and 17kW air source working on new build and deep retrofit
• All Grant Vortex boilers
heat pumps are Grant’s quietest, most projects, our multiple package solutions
feature quiet operation and
environmentally friendly and efficient offering also provides peace of mind
full-front service access
heat pumps yet. from knowing that each of our heating
• All Grant Vortex boilers
The new Aerona3 R32 air source heat products is designed to partner with one
are fully compliant with ErP
pump range has been a welcome and another,” said Stephen.
directives
popular addition to the Grant product “As a company we are committed to
portfolio which also includes high developing new and innovative heating
performance, pre-plumbed hot water solutions for our customers to ensure
cylinders that can operate with both oil they can benefit from the most efficient
and renewable systems and modern and reliable heating solutions on the
heat emitters including Grant Uflex market that deliver real value for money,”
underfloor heating, the Grant Afinia added Stephen.
aluminium radiator range and Grant Solo
fan convector radiator range.
Each of the ranges offer variety and
“The Which? Best Buy logo
versatility to fully meet the needs of plays an important role in the
both installers and property owners decision-making process for
and all products are featured within the
company’s multiple package solutions homeowners researching new
offering. Helping to take properties to appliances for their home.” Vortex Pro Utility.
Contact the Grant Technical Team To keep up-to-date with the latest Grant news visit
T: (NI) 0800 0443261 www.grant.eu or follow Grant on Facebook,
T: (ROI) 057 9126968 Twitter or Instagram @mygrantni @grantirl
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 7
FILTERS
SAM HAYES, FILTER ENGINEER AT FERNOX EXPLAINS MORE ABOUT COMPLIANCE WITH
BS 7593:2019 AND LOOKS AT THE FACTORS TO CONSIDER WHEN SELECTING A FILTER...
Seal the deal with Fernox
M
aking sure that an in-line system filter is
used to protect a central heating system
has become best practice for professional
installers – and this has now been reinforced by
BS 7593:2019.
Under BS 7593:2019, it is important to make sure
that a system filter is permanently installed. This
is a crucial step in order to prevent the build-up
of harmful sludge and debris within the central
heating system and to protect the boiler’s vital
components.
A key point of difference in maintaining the
efficiency of a filter is whether the filter has been
designed as a sealed unit, or with a removable
lid. All lidded filters require an ‘O’ ring to sit
between the lid and the main body of the filter to
maintain a tight seal to keep the
unit watertight. Replacement ‘O’
rings over the lifetime of the system
are not only an ongoing cost but
they also increase the time taken to
service the filter, whereas a sealed
unit, like the TF1 Sigma or TF1
Omega Filter, does not require any
replacement parts or opening of the
filter to service. The filter is simply
cleaned via a drain valve in less
than two minutes. The TF1 Sigma
Filter is the first sealed composite
polymer filter on the market and it
broadens further installer choice
by offering slip socket with valves
versions to fit 22mm and 28mm TF1 Sigma Filter.
pipework.
Furthermore, its innovation manifold design
enables the TF1 Sigma Filter to be installed at an TF1 Sigma Filter has outstanding free. After switching the system
angle of up to 45° on both horizontal and vertical capture rates – keeping the off, the installer simply needs to
pipework, so it provides the flexibility so often central heating system free from open the drain valve and remove
needed on site when faced with tight and awkward circulating debris. the magnet from its sheath, letting
spaces around the boiler. It is important to take As well as the installation of the water and dirt drain out of the
time to check if the filter you’re thinking of using an in-line filter, BS 7593:2019 filter. The water flow is controllable
has this range of capability as you don’t want to outlines the need to clean minimising the risk of any spillage.
arrive on site and realise the filter you have just system filters during the annual To find out more about Fernox
purchased simply won’t fit. boiler service, to remove any and its range of filters visit
The TF1 Sigma Filter also features unique debris captured and ensure the www.fernox.com
Hydronic Particle Separation (HPS) technology filter continues to perform at its T: Richard Thompson,
and a powerful neodymium magnet. Crucially, this optimum capability. As there is Ireland Country Manager on
means the filter will remove both magnetic and no lid, cleaning the TF1 Sigma +44 (0)779 6613 643
non-magnetic system debris. This means that the Filter is quick, easy and mess- E: Richard.Thompson@fernox.com
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 9
SCARED
ABOUT
COLD
SHOWERS?!
Residential gas condensing water heater
AGUAdens
all the water you want
Wherever there is need for hot water, AGUAdens is the ideal
* reported to 25 years old natural draft water heaters
solution. Thanks to condensing and the high efficiency premix
burner it supplies a lot of hot water always at a constant
temperature and makes you save up to 30%*!
Easy to install, with reduced dimensions and weight, AGUAdens
provides unmatched comfort. Reliable, ecological, convenient:
AGUAdens is the water heater that pleases everyone!
...ALWAYS at a constant temperature!
For more information contact:
• Muirfield Drive, Naas Road, Dublin 12. T: 01 419 1919 • Unit 1, Furry Park Industrial Estate, Dublin 9. T: 01 842 7037
• South Ring West Business Park, Tramore Road, Cork. T: 021 432 1066. E: info@hevac.ie - W: www.hevac.ieNEWS
GRANT MULTIPLE PACKAGE
SOLUTIONS PROVING POPULAR
E
arlier this year Grant launched long-term savings
its Multiple Package Solutions and a reduction in
offering which provides those carbon emissions.”
undertaking a new build or deep The offering
retrofit project the opportunity incorporates a range
to have a property’s full heating of high and low
requirements designed, quoted and temperature heat
supplied by the technical specialists sources including
at Grant, who can ensure optimum the A+++ Aerona3
efficiencies by correctly sizing R32 inverter-driven
and combining multiple heating air source heat
technologies. pump and award-
Commenting on the offering Barry winning range of
Gorman, Grant technical sales said, Vortex condensing
“Our Multiple Package Solutions oil boilers. Following
offering is proving popular and selection of a heat source, supporting Avail of Grants Multiple Package
we are delighted at the response technologies are specified to support Solutions in three easy steps:
it has received since its launch. In the systems overall efficiency • Send planning drawings to
addition to helping save time in the including Grant’s new pre-plumbed heatpump@grantengineering.ie
design and specification of heating hot water cylinders which provide high • A member of the Grant team will be in
requirements for a property, the performance and can work with one touch with you to discuss
offering also provides customers or more heat source. The final stage requirements
peace of mind from knowing in the process focuses on selecting • You will receive full property
that each high-quality product is the correct heat emitters to suit both specifications with recommended
designed to partner with the other the property and the heat source’s products all available from Grant
package components. Meanwhile, needs and may include Grant Uflex To keep up-to-date with the latest
property owners get the benefit of underfloor heating, Grant Afinia Grant news visit www.grant.eu or
having a highly-efficient heating aluminium radiators and Grant Solo follow Grant on Facebook, Twitter or
system designed to provide greater fan convector radiators. Instagram @mygrantni @grantirl
HEAT MERCHANTS GROUP INVEST IN THE FUTURE Heat Merchants Group
invest in the future as
nine members of the
management team were
awarded a Certificate
in Management and
Leadership at graduation
ceremony recently.
This bespoke training
programme was delivered
by the Athlone Institute of
Technology to develop the
skills within the organisation
as the company continues
to develop its business.
www.heatmerchants.ie
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 11COMPANY NEWS
Pictured L-R are Peter Doyle, Leak locator and Liam Carlisle, 1st Call Plumbing and Heating.
PETER DOYLE RECENTLY SOLD HIS BUSINESS, 1ST CALL PLUMBING & HEATING LTD TO LIAM
CARLISLE, HIS FIRST EVER APPRENTICE...
A perfect transition
H
aving learned the trade from Liam Carlisle has worked with Peter since day one. It’s a great story and
Peter, Liam is best placed to since 1st Call Plumbing was set up in I’m delighted to have sold him the
ensure the same high standards 2001. “The handover process has been business,” said Peter. For Peter,
are maintained as he takes over this a two year transition. Three months the focus is now on Leak Locators.
well-respected company. Peter is ago, the deal was finally done. Really, With over 20 years’ experience in
setting his sights on Leak Locator, things are just as they were before only the industry, Peter is utilising that
a branch of 1st Call Plumbing that now I’m in charge of everything! Peter knowledge along with the latest leak
was established five years ago. “Leak has helped me in terms of getting to detection technology to identify and
Locator had actually know the business and locate leaks with the minimum of
been running within supplier side of things,” inconvenience, damage and cost. The
1st Call for a number
“We’re both excited said Liam. Although the company operates across Northern
of years. A couple of about what the two companies are totally Ireland and has already established
years ago, I decided to future holds for the separate, Peter and Liam itself as the go-to leak detection
form a totally separate intend to work together specialist company in the area. “We’re
company. At the time, two companies whenever possible. both excited about what the future
I was thinking that and about working “We’ll be able to provide holds for the two companies and about
if I could get two or
together on projects each other with work working together on projects going
three days out of Leak which is great. I also plan forward,” said Peter.
Locator I would spend going forward.” to grow the business
the rest of my time on over the coming years Leak Locator
1st Call but Leak Locator really took and perhaps take it in a slightly new T: 0044 (0)7713 564 277
off,” said Peter. With the success of direction,” said Liam. E: info@leaklocator.co.uk
Leak Locator, Peter had to consider From starting out as an apprentice at www.leaklocator.co.uk
his options. “As a company, 1st Call 1st Call Plumbing & Heating to actually
was too good for me to just say, I don’t buying the business, Liam’s success 1st Call Plumbing & Heating Ltd
want that anymore. I approached Liam shows that hard work really does T: 0044 (0) 7900 264 039
and he decided he wanted to have a pay off. “Liam put his heart and soul E: info@1st-callplumbing.co.uk
go and buy it from me.” into his work and into the company www.1st-callplumbing.co.uk
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 13BOILERS
THE LONG-AWAITED LAUNCH OF THE EVOMAX 2 IN NORTHERN IRELAND HAS FINALLY ARRIVED,
READY TO RAISE THE STANDARD OF COMMERCIAL BOILERS IN THE COUNTRY...
Ideal Commercial Boilers introduce successful
Evomax 2 in Northern Ireland
W
ith over 100 years of
industry experience, Ideal
Commercial Boilers have
always aimed to adapt to ever-evolving
consumer demands. In particular, the
company has paid close attention
to considerations relating to the
importance of the whole life of a
building. Once installed, their boilers
are designed to be easy to maintain,
with good access and visible key
parts. If anything does go wrong,
their technical support team are also
available to provide guidance and
advice. Charlie Newell, Ideal Commercial, and
Gavin Watson, Watson Consultancy
Since its launch in Services, visited merchants and
consultants in Northern Ireland so they
February 2011, Evomax could see Evomax 2 for themselves.
has been established
as the commercial “Designed especially for UK
boiler of choice in the
plant rooms and manufactured
UK. Following on from
this success, Ideal locally in Yorkshire, Evomax
Commercial are pleased 2 is easier to install and
to announce the launch service than ever before while
of Evomax 2 in Northern
offering customers even more
Ireland with sales in
the Republic of Ireland
flexibility.”
commencing in 2020.
The UK’s number 1 commercial boiler flue installations. Additionally, lift Other improvements include: a new
has become more intelligent and weight is reduced by up to 10% to flue adaptor for improved ease of
dynamic. Designed especially for UK aid installation and three sides of its installation, a new burner design and
plant rooms and manufactured locally redesigned chassis can be removed, air inlet damper, the introduction of a
in Yorkshire, Evomax 2 is easier to offering better access for servicing and 100/150 horizontal flue kit for 150kW
install and service than ever before, maintenance. models and two new LPG models -
while offering customers even more Many Evomax installations are multiple taking maximum output to 120kW for
flexibility. boiler cascade installations, so Evomax off mains installations. Evomax 2 is
Evomax 2 features updated controls 2 cascades have also been refined. also fully interchangeable with current
with a dynamic menu structure, which Standard Height cascades now have Evomax models for easy retrofit.
automatically senses the number of a maximum output of 900kW (6 x Carried over from the previous model is
boilers in operation and only displays 150kW) and low height cascades can the industry trusted 5-year warranty*.
the relevant functions. Intelligent now run to 600kW with the introduction Evomax 2 and its new accessories are
cascade control is now available of a 4-boiler low height frame and available from merchants in Northern
through the optional Varican module, header kit. Ideal Commercial have Ireland from Thursday 2 October 2019.
removing the need for a complex also launched a range of brazed plate * 5-year warranty subject to Terms and Conditions.
Building Management System. heat exchangers specifically designed 5 years parts and labour warranty available subject
to being commissioned by Ideal Boilers.
With its evolved design, Evomax 2 for Evomax 2 frame and header kit
comes with a built-in flue non-return installations, which require full system T: 0844 543 6060
valve, improving safety in common separation. www.idealcommercialboilers.com
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 15PLUMBEX BELFAST AND DUBLIN
PLUMBEX
TRADE EVENTS
BELFAST • CORK • DUBLIN
BOOK YOUR STAND ASAP FOR THE LEADING TRADE-ONLY PLUMBING AND HEATING
EVENTS IN IRELAND…
PLUMBEX 2020 dates announced
C
ome meet the faces behind Electrical Plumbing Expo (or BEP EX the products and services they were
the emails – PLUMBEX for short) held this year at the amazing promoting. Commenting on Facebook
offers exhibitors a social and Eikon Exhibition Centre, home of the during the show, Charles O’Neill from
professional space to meet your Balmoral show, on 9/10 September, Heating Engineer Supplies said: “Day
customers and other industry leaders 2020. Offering three major trade events one done at PLUMBEX 2019 and it was
to develop those vital relationships that under one roof, BEP EX 2020 is the very successful. The stand was very
enable your business successes. must-attend event for anyone involved busy all day with lots of interest in our
PLUMBEX Belfast and Dublin create in the construction, electrical, plumbing new lines.” Plans are in place to build
the perfect environment to remain in and mechanical sectors in Northern on the success of 2019 as we return to
touch with the latest developments Ireland. the Citywest Hotel, Saggart, Dublin, on
and products in the industry and to May 20/ 21 2020.
join the community of professionals PLUMBEX DUBLIN The two trade shows will showcase a
who all share the same passion for As the largest trade show in Ireland, range of products from both residential
their trade. PLUMBEX attracts a varied it attracts major suppliers and and commercial sectors, including;
mix of visitors including plumbing contractors from all sectors of the Irish pipes, pumps and valves; bathrooms
and heating contractors, installers, plumbing industry who are massive and showers; heating controls; energy
heating engineers, M&E consultants, supporters of this successful event. efficient products and renewables;
M&E contractors, specifiers, project Last year, PLUMBEX enjoyed support underfloor heating and much more.
engineers, merchants, distributors and from some world-class exhibitors who The events will also include seminars
builders. It also attracts representatives have this event firmly marked in their focusing on important industry
and decision-makers from councils, diaries each year. Exhibitors reported legislation to offer visitors the latest in
government departments, public sector busy stands with lots of interest in industry solutions and regulations.
bodies and anyone else associated
with this sector. After working so hard
for the year to perfect your brand, new
products and campaigns, come show
PLUMBEX
TRADE EVENT
them off in style at the two PLUMBEX
BELFAST
shows!
WED 20 MAY 2020 • 4PM - 9PM WED 9 SEPT 2020 • 4PM-9PM
THURS 21 MAY 2020 • 9:30AM - 4PM THURS 10 SEPT 2020 • 9:30AM-4PM
PLUMBEX BELFAST City West Hotel, Saggart Eikon Exhibition Centre, Sprucefield
The 2020 event promises to be bigger
and better than ever. Hundreds of FOR MORE INFORMATION ON HOW TO BOOK YOUR STAND AT
top brands, new products, smart PLUMBEX DUBLIN AND/OR PLUMBEX BELFAST
technology, apprentice interaction plus contact Jacqui Fairley on (NI) 028 9261 2990 or (RoI) 01 696 8319,
much more is all on the cards for 2020. e-mail jacqui@kmpltd.co.uk or visit www.plumbingmag.com/events/plumbex
The event is an integral part of the Build
16 | PLUMBING & HEATING MAGAZINE FOLLOW US ON: www.plumbingmag.comFUSION - UPDATE
• INSTALL • SERVICE • REPAIR
FUSION HEATING LTD BUSINESS UPDATE FOLLOWING OCTOBER 2018
ACQUISITION BY SSE AIRTRICITY...
Fusion Heating - One year on
F
usion Heating offer years. SSE Airtricity, Northern Our positive, ambitious attitude
comprehensive boiler Ireland’s second largest energy turns ordinary situations into
service and installation provider, completed a full extraordinary opportunities. It’s
options for homeowners and acquisition of the business in about bringing fresh ideas and
landlords with the aim of helping October 2018. energy to the table. It drives
to avoid excessive running us forward and makes us a
costs, future breakdowns and UNIQUE trusted partner. We believe great
ensuring compliance with current Now one-year post acquisition customer service begins with
legislation. They are committed Bill Cherry, Managing Director, great employee motivation and
to developing their staff through tells us what makes Fusion empowerment. It is the people
on-going training to deliver the unique? that are at the heart of everything
highest level of service whilst ‘’Now employing 100 people, we do at Fusion. Our staff make
maintaining a safe working Fusion has grown considerably our business.” commented Bill
environment. This is supported since September 2005. We Cherry, MD.
by relevant accreditations have one simple aim: to exceed
demonstrating their commitment expectations in everything we do.
to quality, delivery and safe This is the idea at the heart of
Fusion Heating, Unit 14,
systems of work. Fusion deliver Fusion. It’s about never settling
Maryland Industrial Estate,
large programmes of work for for ‘just good enough’; always
Ballygowan Road,
social landlords, such as Choice challenging ourselves to reach
Belfast BT23 6BL.
Housing, Radius Housing and higher; always proving we can
T: 028 9044 9499
Victoria Housing. go one better. We strive for
E: info@fusionheating.co.uk
Established in September 2005, continual improvement and in
Freephone: 0800 7838 641
Fusion Heating has grown so doing, go above and beyond
www.fusionheating.co.uk
significantly over the past 14 our customers’ expectations.
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 17UPDATE - FUSION
SINCE 2005, FUSION HAVE PROVIDED THEIR SERVICES TO SOCIAL HOUSING
ACROSS NORTHERN IRELAND. LEARN MORE ABOUT WHAT THEY DO NOW...
Planned and responsive maintenance
• INSTALL • SERVICE • REPAIR
Choice Housing tennants benefit from NISEP
grant funding. Fusion Heating’s administration team.
F
usion Heating are currently “Fusion have a proven track record in managing
delivering large programmes
of work for Radius Housing,
complex projects and offer social housing providers
Choice Housing and Victoria with a range of services including void property
Housing; their Operations refurbishments, new kitchen and bathroom installations,
Department handle all forms of
heating, plumbing and electrical
disabled adaptations and full house refurbishments.”
work for social housing schemes.
Fusion have a proven track The company has had a busy lighting schemes
record in managing complex calendar year managing all • Solar PV system schemes
projects and offer social housing plumbing & heating, renewable • Full building maintenance
providers with a range of technologies and building contracts
services including void property maintenance works for around The partnership between Choice
refurbishments, new kitchen and 23,000 properties for all of their Housing and Fusion Heating
bathroom installations, disabled social housing partners including is paying dividends for more
adaptations and full house the completion of: than 100 social homes across
refurbishments. • 40,000 emergency response Northern Ireland. In conjunction
calls with the Northern Ireland
• 65,000 planned annual service Sustainable Energy Programme,
visits Fusion and Choice Housing aim
• 2,000 heating installations to support vulnerable tenants by
• 1,200 fixed wire tests installing energy efficient boilers
• Smart tech emergency to reduce their bills.
Testimonial
Fusion’s key performance indicators (KPIs) produced on a monthly
basis for Gas and Oil Boiler Servicing are recognised by Radius
as excellent, regularly obtaining almost 100% across all services,
including reported customer satisfaction with the overall service.
Fusion accounts and administration.
Greg Murray, Asset Officer, at Radius Housing
18 | PLUMBING & HEATING MAGAZINE FOLLOW US ON: www.plumbingmag.comFUSION - UPDATE
A LOOK AT FUSION’S ROLE WITHIN THE
COMMUNITY...
In the community
A
nnually, Fusion Heating staff nominate their
charity of the year. The company donates
10p per job completed to the charity. Last
year, Newtownards Food Bank was the recipient
• INSTALL • SERVICE • REPAIR
Fusion staff donate presents to Natalie from
and benefitted from a donation of £6,000 from Newtownards Foodbank.
Fusion Heating.
As voted by employees, Marie Curie is Fusion team who were in Northern Ireland for the first
Heating’s chosen charity partner this year. Marie time in June 2019, helping a Co. Down family
Curie are the UK’s leading charitable funder of reconfigure their family home. Nick Knowles and
palliative and end of life care research and offer the rest of the DIY SOS team recruited volunteers
home-based nursing services, patient case co- from the local community to complete the nine-day
ordination and hospice-based services located in build, including local suppliers, joiners, plumbers
Belfast. Fusion donate 10p for every service/install and the team at Fusion for plumbing services.
completed and present their donations twice a year Michael Fay worked through the whole build
to the charity. period, and described the event as representing the
Fusion were also proud to support the DIY SOS best of Northern Ireland community spirit.
FUSION HEATING ENSURES EMPLOYEE AND APPRENTICE TRAINING REMAINS A
KEY FOCUS TO THEIR SUCCESS...
Training and development
F
usion’s Training and Development policy states
that the organisation will ‘meet the individual
training and development needs of every
employee’.
The Company identifies and assesses these
needs in a structured manner through Personal
Development Plans. Additionally on an annual basis
a health and safety training day is held.
All 100 employees came off site and spent the day
at La Mon Hotel for Fusion’s Annual Training Day.
The training day was opened with an annual The next generation, Fusion Heating’s apprentices.
overview by Bill Cherry, MD, reflecting on the
business achievements and future plans. This was business, with Fusion recognising the importance
followed by H&S training including mental health of developing the next generation of Engineers and
awareness training for all staff, and management Managers.
development training for 13 Managers. Fusion Heating currently employ twelve apprentices
The annual training day has proven a great success from 1st - 4th year and recruited two more
over the years with everyone coming together to apprentice plumbers and electricians in September
hear first-hand where the business is going, as well 2019. All their 13 managers have commenced a six-
as receiving job specific training. month ‘Management Development Programme’,
including mental health first aid for managers,
SUCCESSION PLANNING people management, assertiveness training and
Succession Planning is a key priority for the stakeholder management.
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 19UPDATE - FUSION
AT FUSION HEATING, PRIVATE SALES
CONTINUE TO GROW YEAR ON YEAR...
Private sales
F
usion undertake all work in-house, working
closely with both Phoenix Natural Gas and
Firmus in the marketing and promoting of
• INSTALL • SERVICE • REPAIR
natural gas and energy efficiency in updating old
inefficient boilers and heating systems.
In addition to heating installations, Fusion also With sales increasing 15% year-on-year, Fusion is
has a healthy planned boiler servicing programme looking to add to its experienced team of Heating
with private customers across the province. Sales Advisors / Surveyors.
WE ARE HIRING
JOB VACANCY
SURVEYOR / HEATING SALES ADVISOR
Reports to: Private Sales Manager (NI)
Responsible for:
Surveying and selling of domestic heating installations (oil to gas, oil to oil, boiler
replacements etc.) and seeing this through to installation stage. This will include
completing all necessary admin associated with the job; preparation and costing
of material lists; and preparation of quotations.
You will be a key point of contact for private customer enquiries pre-installation
works, and will work with the Private Sales Manager to promote the take-up of
natural gas through structured marketing events, cold calling and leaflet drops to
catchment areas.
Essential Criteria:
• Previous Sales Experience – Minimum 12 Months
• Full Driving License
• Flexible to work Saturdays (1 x per month) and evenings (1 x per week)
Desirable Criteria:
• Understanding of plumbing and heating systems
• CSCS or CSR card
For further information and full job / person specification please contact
Jacqui.dornan@fusionheating.co.uk
Deadline for receipt of applications is Friday 20th December 2019
20 | PLUMBING & HEATING MAGAZINE FOLLOW US ON: www.plumbingmag.comCOMPANY NEWS
Warmflow has undergone extensive refurbishment at its Lisbutn Head Office.
THE FUTURE IS BRIGHT AT WARMFLOW AS THE COMPANY ANNOUNCES IMPROVED PRODUCT
RANGES AND AN EXTENSIVE REFURBISHMENT AT ITS LISBURN HEAD OFFICE...
Smart planning for a bright future
B
usiness is good at Warmflow “Warmflow has been heating homes
Engineering. Over the past year, throughout Ireland, the UK and
the company has been busy further afield for nearly 50 years.
planning for its future and making We wouldn’t be where we are today
strategic investments to ensure it without our customers, which is why
stays to the forefront of an increasingly we’ve listened closely to what they’ve
competitive marketplace. Warmflow’s needed in a modern heating appliance
new and improved Agentis range and have worked hard to deliver an
is a game changer in the oil boiler entirely new product range which
sector; an innovative and highly meets those needs precisely.”
efficient range, Agentis is available The Boilerhouse model offers many
in a selection of Internal, External, of the Agentis’ premium features and
Boilerhouse and Professional models. benefits in an appliance which is best
The improvements made to the Agentis suited to outbuilding applications.
range have been informed directly by Highly versatile and easy to install,
Warmflow customers and what they the Agentis Boilerhouse offers the
need out of a heating system. Many of same uncompromising performance
the improvements made to the range and operating efficiency as the
are, says Oliver Cormican, Irish Sales other models in the range in a cost-
Director at Warmflow, entirely new to competitive package.
Warmflow’s new Agentis range. the oil-fired sector. The new Internal model is slim and
“Warmflow’s new and improved
Agentis range is a game changer.”
22 | PLUMBING & HEATING MAGAZINE FOLLOW US ON: www.plumbingmag.comCOMPANY NEWS New reception area. Brand new state-of-the-art machinery for Warmflow’s factory. compact, making it ideally suited Teddington fire valve, Crossland fuel art machinery for its factory and the to kitchens and utility rooms where filter, an improved condensate drain refurbishment of its head office in space is at a premium. According to installation kit and two bottles of Lisburn. With an emphasis on creating Warmflow, the sizing of the Agentis inhibitor. innovative, sustainable products that Internal also makes it the perfect All of the new Agentis models feature satisfy both the customer and the solution for replacement installations. the latest Riello low NOx technology installer, Warmflow is clearly on an The company has worked hard to and are supported by a 7-year upward trajectory. The company has radically rethink the internal plumbing warranty (T&C’s apply). “The Agentis further shown a sign of its commitment and hot water circuitry of this boiler, combi boiler maintains Warmflow’s to expanding the business into new producing a premium quality product position as the manufacturer of the and existing territories with a significant with easily de-mountable components first AA-rated oil boiler in the market, investment in new facilities in Telford, and improved ease of installation and which can save Warmflow customers England. The new premises includes a maintenance. up to five litres of fuel per week, which sales office and distribution centre from The External model offers all of the over the course of a year is a saving which all GB business will operate. same design features and benefits of £100. With Brexit on the horizon, “We’re getting ready for the future, as the Internal model, but is housed we’re finding that saving money on which we believe holds great within an IP45-rated, maintenance-free, heating bills is something that’s on opportunities for us. We’ve also robust weatherproof casing, which will people’s minds. From an installer updated our renewables range, called withstand whatever inclement weather point of view, the range also offers a Zeno; it’s the perfect choice for high can throw at it. The Agentis External host of advantages. The boilers are efficiency, low emission appliances provides the perfect heating solution easier and quicker to install and much with a range of outputs to suit any where installation space within the easier to service. We wanted to make installation. We believe that our living environment is limited. the installer’s life that bit easier and I solutions, which range from biomass Both Internal and External models are think we’ve achieved that.” boilers to heat pumps, are setting new available in the Professional product Alongside the new ranges, Warmflow standards in renewable technology. The variant which includes leading brands has also made a significant future is looking good for us and we’re such as an Adey Magnaclean Pro, investment in new, state-of-the- ready whatever lies ahead.” Warmflow Engineering Co Ltd, Lissue Industrial Estate, Moira Road, Lisburn, BT28 2RF. T: 0044 (0)28 9262 1515 - E: sales@warmflow.co.uk www.warmflow.co.uk www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 23
NEWS
FLOGAS SUPPORTS MARIE CURIE THIS CHRISTMAS
M
arie Hannan, partnerships
manager with Marie Curie,
is presented with a £500
cheque by Paul Ruegg, senior
marketing executive Flogas in the
runup to Christmas.
Marie Curie is the largest charitable
provider of end of life care in
Northern Ireland and Marie Hannan
said, “We are delighted to have
received this generous donation of
£500 from Flogas. We believe that
“Every day in Life Matters”, we work
to ensure that as many people as
possible living with terminal illness
and their families benefit from
specialist Marie Curie care and located near Flogas terminals in Northern Ireland and we are glad to be
support to make this a reality.” Drogheda, Cork and Ballyhaunis. able to support them financially at this
Flogas also made further donations Paul Ruegg, senior marketing executive, time of year.”
of €500 each to three branches Flogas, said “Marie Curie provides T: 028 9073 2611 - E: info@flogasni.com
of the St. Vincent de Paul charity wonderful support to many families in www.flogas.com
CIPHE CALLS ON GOVERNMENT IRWIN M&E REGISTER AS DROP
TO MAKE THERMOSTATIC MIXING OFF POINT FOR MISSION
VALVES COMPULSORY CHRISTMAS INITIATIVE
The Chartered This year, Cool FM and Downtown Radio are holding
29% of NHS
Institute of Plumbing admissions for their Mission Christmas Cash for Kids and Irwin M&E
contact burns
and Heating Engineering from heating have offered their head Office at Diviny Drive, Portadown
appliances,
(CIPHE) is talking tough pipes and as a Drop Off Point for gift donations. Christmas is
radiators were
on TMVs as it renews aged 9 years an expensive time of the year for everyone, but 1 in 3
and under.
calls on the Government children will be living in poverty this Christmas. This
to change the legislation offers an opportunity for individuals and businesses
surrounding the devices. to get involved and send Christmas presents to
If you combine NHS disadvantaged children in your local area.
figures for vulnerable www.planetradio.co.uk/cool-fm/charity
people, such as those T: 028 3839 7990 - E: info@irwinm-e.com
aged over 60 years and www.irwinm-e.com
those aged 9 and under,
it equates to 53% of the overall household scalding statistics.
Kevin Wellman, CEO of The Chartered Institute of Plumbing
and Heating Engineering, said, “The majority of scalding
incidents can be avoided; however, a lack of legislation and
general knowledge continues to hinder efforts to eliminate
these incidents,” and, “we need to change legislation to
enforce the use of protective devices such as TMVs in all
homes.”
24 | PLUMBING & HEATING MAGAZINE FOLLOW US ON: www.plumbingmag.comAJ PLUMBING SUPPLIES LTD - MERCHANT PROFILE CELEBRATING 40 YEARS IN BUSINESS www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 25
MERCHANT PROFILE - AJ PLUMBING SUPPLIES LTD
CELEBRATING 40 YEARS
Original premises at Chapel Road, Newry.
Pictured L-R, Clifford O’Brien, Director AJ Plumbing Supplies, Jim O’Brien,
Company Founder and Director AJ Plumbing Supplies and Jonny O’Brien,
Managing Director Elite Bathrooms.
40 YEARS ON AND AJ PLUMBING REMAINS ONE OF THE MOST RESPECTED
PLUMBING AND BATHROOM SUPPLIERS IN IRELAND...
A name you can trust
A
40-year long commitment AJ Plumbing Supplies Ltd a bathroom showroom which
to providing clients was established in 1979 by would be open to both the
with the highest level of Newry man, Jim O’Brien. After trade and the public. At this
customer service has ensured working for several years in A stage Jim had a number of
AJ Plumbing is one of the Shiells, Jim made the decision employees working for him in
most respected plumbing to start his own business. sales, store work and delivery
and bathroom suppliers in the He started working from a drivers. It wasn’t long before
country. This year, the company couple of small sheds at his the company had outgrown its
is celebrating 40 years in parents’ home on 38 Chapel limited space at his parents’
business. For a company that Road in Newry before building house and the decision
began operating out of a shed a purpose-built property to was made to purchase a
that today boasts four branches accommodate the quickly much larger property in the
across Northern Ireland, AJ growing business. Along Greenbank Ind Estate. That
Plumbing has certainly come a with supplying plumbing rapid growth can be attributed
long way. materials, Jim decided to build to the company ethos which
“My father always says, carrying the
right stock is the key to success.”
26 | PLUMBING & HEATING MAGAZINE FOLLOW US ON: www.plumbingmag.comAJ PLUMBING SUPPLIES LTD - MERCHANT PROFILE
CELEBRATING 40 YEARS
Current premises at Greenbank Industrial Estate, Newry.
remains as true today as it did The Ballynahinch site followed
40 years ago – the customer is
number one, no matter what.
the Newry and Banbridge
models, with plumbing and
Did you know...
In 1993, premises previously heating sales along with AJ Plumbing began
owned by Smith Concrete another bathroom showroom. operating out of Jim
were purchased. This site in The Rathfriland Road site was O’Brien’s parents’ house in
Greenbank also had room for named “Elite Bathrooms”, Newry 40 years ago. Two
expansion which, in future specialising in high end, sheds were the company’s
years, proved a very wise branded named products. first home and it was here
decision. AJ Plumbing’s impressive that Jim began to build
The business continued to growth over the past 40 years the well-established AJ
grow year on year when the can be attributed to Jim’s Plumbing name. Today,
opportunity arose to purchase commitment to the customer the company boasts
stores in Banbridge, which were and his insistence that a three branches, with two
converted into plumbing and diverse range of products is showrooms in Newry alone.
heating stores and a bathroom stocked at all times. “My father The company ethos which
showroom. always says, carrying the right Jim instilled from the very
Due to the success of both stock is the key to success. A beginning still remains
Newry and Banbridge depots, lot of our customers have told today; put the customer
another two premises were us on numerous occasions that first, deliver the best
purchased in Ballynahinch and they return to AJ Plumbing time possible service and know
Rathfriland Road in Newry. and time again because of the g your product.
AJ Plumbing Supplies Ltd, Rampart Road, Greenbank Ind. Estate,
Newry, Co. Down, BT34 2QU. T: 028 3026 3348
E: Email:info@ajplumbing.co.uk - www.ajplumbing.co.uk
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 27AJ PLUMBING SUPPLIES LTD - MERCHANT PROFILE
CELEBRATING 40 YEARS
“I believe our success is down to the
family values that we have managed Did you know...
to retain over the past 40 years.” Based in Newry, Co Down,
AJ Plumbing has three other
g showrooms in Northern
large range of stock we carry. that’s how we have expanded Ireland - Banbridge,
Other suppliers may not carry the business and opened our Ballynahinch and its
the same vast stock range that branches in Banbridge and latest addition, AJ’s Elite
we do and that’s a key factor in Ballynahinch.” The emphasis Bathrooms. Elite Bathrooms
the level of repeat business we on the customer remains is a modern showroom
enjoy,” said Clifford O’Brien, today. “My father would focusing on the middle to
Director at AJ Plumbing. have always looked after the upper market range and
The customer comes first at customer, even out of hours. specialising in the main
AJ Plumbing. “I believe our That’s something we strive to leading brands eg Villeroy &
success is down to the family maintain. Jim is still involved Boch and Geberit to name
values that we have managed with the day to day running of just a few. The company’s
to retain over the past 40 years. the business and has built a commitment to sourcing the
Building and maintaining good company very much based on most innovative products
relationships with new and traditional family values and has led to both repeat
existing clients has allowed that’s something we continue business and a continued
us to grow and develop and to value today.” flow of new clients.
AJ Plumbing Supplies Ltd, Rampart Road, Greenbank Ind. Estate,
Newry, Co. Down, BT34 2QU. T: 028 3026 3348
E: Email:info@ajplumbing.co.uk - www.ajplumbing.co.uk
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 29AJ PLUMBING SUPPLIES LTD - MERCHANT PROFILE
CELEBRATING 40 YEARS
Impressive Newry bathroom showroom.
“Our business is all about
the customer so our vans go
where they’re needed.”
Stoves showroom at Newry branch. Busy Newry trade counter.
NEWRY BRANCH g
A WELL-STOCKED TRADE COUNTER MEANS
CUSTOMERS GET THE RIGHT PRODUCT FOR
THE JOB...
Branch info...
The Newry branch of AJ
T
he Newry branch of service. Staff across the two Plumbing, based on Rampart
AJ Plumbing, based in Newry branches and indeed Road in Greenbank Industrial
Greenbank Industrial across all AJ Plumbing branches, Estate, opens from 7.30am to
Estate, carries an extensive have undergone extensive 5pm Monday to Friday. The
range of materials required by training on all product ranges. branch opens until 8pm on
today’s plumbing and heating “We pride ourselves on our a Thursday and opens on a
installer. Products range from knowledgeable staff. It’s all part Saturday from 9am to 1pm.
underfloor heating, boilers, of the customer experience that This was the first AJ Plumbing
pumps, piping, steel panel and we’ve become known for,” said branch to open 40 years ago.
designer radiator systems, Clifford. A diverse range of products
stoves and renewable products. Products stocked at the Newry are available at the branch and
When it comes to underfloor branch are quite diverse. “We a knowledgeable team are on
heating, the company also bring in products directly from hand to help customers with
offers a complete design manufacturers in Europe, China g their selection.
AJ Plumbing Supplies Ltd, Rampart Road, Greenbank Ind. Estate,
Newry, Co. Down, BT34 2QU. T: 028 3026 3348
E: Email:info@ajplumbing.co.uk - www.ajplumbing.co.uk
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 31MERCHANT PROFILE - AJ PLUMBING SUPPLIES LTD ASSOCIATES 32 | PLUMBING & HEATING MAGAZINE FOLLOW US ON: www.plumbingmag.com
AJ PLUMBING SUPPLIES LTD - MERCHANT PROFILE
CELEBRATING 40 YEARS
“We pride ourselves on
our knowledgeable staff.
It’s all part of the customer
experience that we’ve
become known for.”
NEWRY BRANCH
g
and further afield. We would over the border so we deliver to products. We want to ensure that
also source products ourselves; areas across Ireland. We would the customer leaves our branch
we quite often visit factories to have a van in Dublin nearly every with the right product for the job.”
take a look at the items that are day. Currently, we have sites on Brands stocked at the branch
available on the market. With the go in Wicklow and even as far include MyLife Bathrooms,
the space we now have, we’re away as Cork. Our business is all Aqualisa, Heritage Bathrooms,
also able to bring in full container about the customer so our vans Roper Rhodes, Mira, Tavistock,
lots. Previously, we would have go where they’re needed.” Triton, Burlington and Duravit. A
only been able to buy a pallet An ever-changing industry means combination of market-leading
at a time but now, we’re able to AJ Plumbing has had to adapt products and a team of highly
ensure we have a vast amount of to suit the requirements of its experienced staff ready and
stock ready for our shelves at all customers. “We’re constantly willing to lend a hand makes
times.” Seven vans on the road adding to our knowledge AJ Plumbing the first stop for
from the Newry branch means of industry trends and new plumbing and heating installers.
customers don’t have to wait
for their items. “With our Newry
branch situated on the border, “We want to ensure that the customer leaves our
we get a lot of business from branch with the right product for the job.”
AJ Plumbing Supplies Ltd, Rampart Road, Greenbank Ind. Estate,
Newry, Co. Down, BT34 2QU. T: 028 3026 3348
E: Email:info@ajplumbing.co.uk - www.ajplumbing.co.uk
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 33MERCHANT PROFILE - AJ PLUMBING SUPPLIES LTD ASSOCIATES
CM Marketing
Blaris Industrial Estate
Altona Road
Lisburn
BT27 5QB
T: +44 (0)28 9266 9378
E: info@cmmarketing.co.uk
34 | PLUMBING & HEATING MAGAZINE FOLLOW US ON: www.plumbingmag.comCELEBRATING 40 YEARS
“Our Ballynahinch branch
also stocks a wide variety
of products so that our
customers get what they
need, when they need it.”
BALLYNAHINCH BRANCH
AJ PLUMBING’S BALLYNAHINCH BRANCH OFFERS
THE PLUMBER OR HEATING INSTALLER A RANGE OF
SOLUTIONS FOR EVERY PROJECT...
Branch info...
Situated at 45 Lisburn Road,
the Ballynahinch branch of
C
ustomers visiting the Our Ballynahinch branch AJ Plumbing opens from 8am
Ballynahinch branch of also stocks a wide variety of to 5pm Monday to Friday.
AJ Plumbing, located products so that our customers The branch opens until 8pm
on the Lisburn Road, will find get what they need, when on a Thursday and opens on
top of the range plumbing and they need it,” said Clifford. a Saturday from 9am to 1pm.
heating solutions along with a The Ballynahinch branch is Customer service is key, with
team of staff on hand to help conveniently located on the staff willing to go the extra
with every query. Two vans Lisburn Road, with easy access mile to ensure each and
on the road ensure deliveries for customers. From stoves, every customer is satisfied.
reach the customer promptly. cylinders, brassware and With a wide product range,
“We ensure that the same controls to storage tanks and customers are sure to pick
level of service is carried kitchen sinks, AJ Plumbing has up the right product for the
across all our branches. a solution for every job. job.
AJ Plumbing Supplies Ltd, 45 Lisburn Rd, Ballynahinch, Co. Down, BT24 8TT.
T: 028 4062 2717 - E: info@ajplumbing.co.uk
www.ajplumbing.co.uk
www.plumbingmag.com FOLLOW US ON: PLUMBING & HEATING MAGAZINE | 35You can also read
