The Premier Conference for Master, Multi-Unit & Multi-Brand Franchising - AN EXCLUSIVE EVENT WITH LIMITED SEATING
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JANUARY 28-29, 2020 VIENNA, AUSTRIA HOTEL HOTEL SAVOYEN VIENNA VISIT WWW.EMMFC.COM The Premier Conference for Master, Multi-Unit & Multi-Brand Franchising AN EXCLUSIVE EVENT WITH LIMITED SEATING Contact: EMMFC@FRANCHISEUPDATEMEDIA.COM
History The first-ever European Master & chise brands exhibited to reach their Multi-Unit Franchising Conference target audience of multi-unit/multi- debuted in October 2018 in London. brand franchising. The 700 franchi- The conference, which drew 173 reg- sees in attendance represent 11,000 istrants from 15 countries, was pro- franchise units in the U.S., employ duced by Franchise Update Media more than 250,000 people and do and MFV Expositions and was held more than $9 billion in annual reve- at the Park Plaza Victoria London. nue. 75% of them are seeking other In all, there were nearly 30 sponsors brands to add to their portfolios. Ad- who participated in the event, from ditionally, they plan to add 14,000 both Europe and the U.S. Attendees more franchise units over the next included both U.S. and European five years in all franchise categories master, multi-unit and multi-brand in the United States. 50% had one franchisees, as well as franchisors, brand, 18% had two, and 32% had consultants, suppliers, and attor- three or more. neys specializing in international franchise growth and development. Research indicates that multi-unit franchisees in Europe and other The European Master & Multi-Unit parts of the world are expanding Franchising Conference follows their number of units and growing the lead established by what has into other brands as well. With the become the must-attend event growth of multi-unit, multi-brand for multi-unit and multi-brand franchisees and master franchis- franchisees in the United States: ing, the need exists to bring an op- the annual Multi-Unit Franchising portunity for a similar conference Conference. The 20th Anniversary with the right combination of expe- of this conference will also be rienced attendees and brands to celebrated in April 2020 in Las Europe. Similar to the U.S. event, Vegas at Caesars Palace. the two-day European conference will focus on providing educational The 2019 Multi-Unit Franchising sessions and networking oppor- Conference had over 1,720 attend- tunities to multi-unit/multi-brand ees including 700 multi-unit and franchisees and master franchisees multi-brand franchisees, over 300 looking to expand in Europe or to sponsors and exhibitors and other enter the U.S. market. franchise insiders. Over 250 fran- 2 2020 European Master & Multi-Unit Franchising Conference Programme
Who Attends + Why Attend The conference is a two-day, multi-track event that covers all aspects of high performance multi-unit and master franchisees. The tracks and content, tailored to the needs and interests of expansion-minded global franchisees, will include a blend of master and multi-unit franchisee topics and experiences, as well as the most current best practices to help attendees make the best decision on how to grow their business in a new country. By drawing the brightest minds in multi-unit and master franchising and the highest caliber brands, this event will be a game-changer for franchising in Europe. The 2020 European Master & Multi-Unit Franchising Conference provides an intimate forum for inter- national franchise business leaders to grow profitable franchise enterprises, based on the facts and on the experience of successful international franchisors, master franchisees and multi-unit operators. Highly Targeted Franchise Leaders Laser Focused Content & Attendance Seeking to Accelerate Learning to Achieve High This conference is designed Their Growth Performing Enterprises for multi-unit, multi-brand, For 2020, the European Master The conference will hone in and master franchisees eager & Multi- Unit Franchising on the major aspects of suc- to grow, learn from their peers, Conference will bring together cessful growth strategies and and engage with new fran- not just the most powerful tactics through the eyes of chise brands and product and people in franchising, but experienced franchisors, mas- service providers. also a generation of multi- ter franchisees and multi-unit, unit, multi-brand, and master multi-brand franchisees. franchise leaders seeking to accelerate their growth. This exclusive group is creating the future of franchising in the European marketplace, the U.S., and other countries. 2020 European Master & Multi-Unit Franchising Conference Programme 3
KEYNOTES OPENING KEYNOTE: STATE OF FRANCHISING U.S. & GLOBAL PERSPECTIVES Catherine Monson CEO, FASTSIGNS International Global franchising has never been bigger. There are more brands and more open markets than ever before. Catherine Monson, CEO of FASTSIGNS International, Inc., the largest sign and visual communications franchisor in North America, and worldwide franchisor of more than 675 FASTSIGNS® in eight countries will share her insights on the strength of franchising worldwide. Catherine is currently Chairwoman of the International Franchise Association. GUEST SPEAKER: HOW TO BE BEST IN CLASS. BEST PERFORMER, BEST SALES, BEST PROFITS. Andreas Schwerla Multi-Unit Franchisee, McDonald’s, Austria Andreas Schwerla has had an illustrious career with McDonalds since 1985. He grew within the McDonalds brand in Germany as an assistant restaurant manager, restaurant manager, area manager, head of operations, marketing director, vice president of operations, HR, IT and Franchising, COO and then deputy CEO. He then became vice president of Western Region Europe and managing director of McDon- ald’s Austria and Central Europe. In 2013, Andreas decided to become a franchisee and currently owns 10 McDonald’s in Austria. He continues to grow the brand. KEYNOTE: BUILDING A HIGH PERFORMANCE GROWTH CULTURE IN A MEGA FRANCHISEE SYSTEM Glen Helton Vice Chairman, NSP Corporation; Franchisee, Burger King, KFC, and TGIF based in Sweden In his most recent role as CEO for Americana, Glen managed a portfolio of 18 brands, across 13 countries, +1,900 restaurants and more than 37,000 employees. The Americana Restaurant Division operates restaurants of reputable brands like KFC (856), Pizza Hut (227), Hardees (370) and TGI Friday’s (68), to name a few. In the past two years, Americana increased revenue +10% on a LFL basis to over $1.9B, while growing EBITDA by 24%. Americana recently was named “Operator of the Year” for Hardee’s for 2018, increased OPS Excellence scores in MENA to 90% to lead the system at KFC in 2019, named “Innovator of the Year” at Pizza Hut for 2018, and named “Supply Chain Partner of the Year” at YUM in the recent sup- ply chain conference held in May of 2019. 4 2020 European Master & Multi-Unit Franchising Conference Programme
SPEAKERS ALEN BABIC MARK JAMESON ALEXANDER PETSCHE Multi-Unit Franchisee, Subway Franchisor, Executive Vice CEO, Baker & McKenzie (Europe) (Europe) President, FASTSIGNS (US) RAIMUN POCK DIETER BAIER MATTHIAS KERN Multi-Unit Franchisee, EFM Master Franchisee, Mailboxes ETC Multi-Brand Franchisee, Pizza Hut, (Europe) (Europe) AMREST (Europe) GARY ROBINS MARIO BAUER JESSE KEYSER Multi-Unit Franchisee, Supercuts Brand Ambassador, AMREST Multi-Brand Franchisee, Oxi Frest (US) (Europe) Carpet Cleaning, Little Caesars Pizza, Sport Clips (US) ANDREAS SCHWERLA GIUSEPPE CONSIGLIO Multi-Unit Franchisee, McDonalds Franchisor, International CHRISTIAN KÖHLER (Europe) Franchising Manager, Bata Master Franchisee for Austria & (Europe) Switzerland, The Alternative Board MICHAEL SEID (Europe) International Consultant, MSA & DANIEL DEUTSCH Associates (US) Multi-Unit Franchisee, Mail Boxes, MARTIN KOWATSCH ETC. (Europe) Multi-Unit Franchisee, Das BRAD SMITH Futterhaus (Europe) Sr. VP Franchising, Darden MARK FORSETH Restaurants, Olive Garden, Long Franchisor, Vice President MARTIN LUIBLE Horn Steakhouses, Yardhouse, Assistant General Counsel, CEO, Soda Group (Europe) Capitale Grill (US) Marriott International (Europe) TONY LUTFI EDITH STEINER GARY GARDNER Multi-Unit Franchisee, Arby’s, Little Master Franchisee, Floral Images Chairman, Franchise Update Media Caesars, Church’s Chicken, Jack In (Europe) (US) The Box, Sizzler, TGI Friday’s (US) THERESE THILGEN YARON GOLDMAN WALTRAUD MARTIUS CEO, Franchise Update Media (US) Multi-Brand Franchisee, Sonic, CEO, Syncon International McAlister’s Deli, Mod Pizza, Fuzzy (Europe) TED TORRES Taco (US) Multi-Brand Franchisee, Hilton, JOYCE MAZERO Marriot, Wyndam (US) WILLIAM HALL Shareholder Global Franchise & Multi-Unit Franchisee, Dairy Queen Supply Network Practice, Polsinelli JORG VEIL (US) (US) Master Franchisee, Home Instead, (Europe) GRACE HARDING CATHERINE MONSON Franchisor, CEO, Ocean Basket, Franchisor, President & CEO, DARA ZSOLT (South Africa) FASTSIGNS (US) Multi-Unit Franchisee, Burger King, (Europe) GLEN HELTON TONY PADULO Multi-Brand Franchisee, Burger Franchisor, Chief Development King, TGI Friday’s (Europe) Officer, School of Rock (US) 2020 European Master & Multi-Unit Franchising Conference Programme 5
Full Programme Tuesday, 28 January Conference Opening Meet and Greet 09:00 – 10:00 Before the General Assembly begins, enjoy coffee and pastries with colleagues and industry peers. Opening General Assembly – Welcome & Programme Overview THERESE THILGEN Co-Founder & CEO, Franchise Update Media OPENING KEYNOTE: State of Franchising – U.S. & Global Perspectives 10:00 – 12:00 Catherine Monson, CEO, Fastsigns International KEYNOTE: Building a High Performance Growth Culture in a Mega Franchisee System Glen Helton, Vice Chairman, NSP Corporation; Franchisee, Burger King, KFC, & TGIF GUEST SPEAKER: How to Be Best in Class. Best Performer, Best Sales, Best Profits. Andreas Schwerla, Multi-Unit Franchisee, McDonald’s, Austria Networking Lunch with Conference Sponsors 12:00 – 13:30 Time to meet with vendors and suppliers and reconnect with industry peers and colleagues, and discover new franchise opportunities and business solutions. 6 2020 European Master & Multi-Unit Franchising Conference Programme
Breakouts MASTER FRANCHISING TRACK MULTI-UNIT/MULTI-BRAND The Due Diligence Process & Benefits of Growing Multiple Building Your Economic Model for Locations as a Multi-Unit or Master Franchising Multi-Brand Franchisee Finding a qualified master franchisee for Multi-unit franchising has been a game changer international expansion can save a franchisor for franchising. Multi-unit franchisees know the expense and headache of setting up an how to open and operate units, and have unique infrastructure overseas to sell, train, and support insights into what they did right, and what they franchisees. Partnering with the right overseas would do differently if they had it to do over master franchisee also can help with language again. After succeeding with multiple units of 13:45 — 14:35 and cultural differences, as well as with finding a single brand, many franchisees are finding the best local employees, suppliers, and real their next step is multi-brand franchising. Done estate. Surrendering part of the franchise right, this diversification strategy can protect fee and ongoing royalties to allow the master a business from economic downturns and franchisee do the heavy lifting is a popular cycles and encroaching competition. As savvy model for franchisors seeking expansion into investors know, no matter how good your ROI new countries. What due diligence is necessary may be from a single holding, it’s not always wise to arrive at a feasible economic model? This to put all your eggs in one basket. A panel of panel of experienced franchisors and master experts will share what deal structures, including franchisees will share their successes and development schedules, look like and discuss the challenges and provide insights to help you avoid risks and benefits of multi-unit and multi-brand making mistakes as you expand into new and franchising. uncharted terrain. Successful Franchisee/ Choosing the Right Brand for Your Franchisor Relationships in Franchise Portfolio Master Franchising: Case Studies Many variables go into deciding if, and when, to select a new brand to add to your existing One of the most critical components of successful portfolio. Should you stay in an industry you international franchise expansion is finding and know, or diversify into a different food, service, working with the right partners. This is a key 14:45 — 15:35 ingredient to long-term success and profitability for both the franchisor and the master or multi- or retail brand? Add a new brand in your current market, or expand geographically? What should you look for in a new franchisor partner? How unit franchisee. Cultural, political, legal, and do you evaluate earnings claims or analyze language differences make it imperative to franchise agreements? How do you minimize partner with the right people and be aligned risk? These questions and more will be answered in your goals. Experienced panelists will lead by a panel of successful multi-unit and multi- you through the process of how to build these brand franchisees. relationships where both parties will prosper over the long term. Training: Best Practices to Strategies for Integrating Develop High-Performing Master Additional Brands Franchisees Whether you’re looking to add one new brand or five, there are winning strategies that must For franchisors intending to use a master be employed. Diversifying your portfolio with franchising model to expand into new countries, new brands can help shield you from economic proper training of each master franchisee – downturns and cycles, but there also are risks not only in the system, but also in the values, and challenges. Learn how successful multi- 15:45 — 16:35 culture, and mission of the brand – can be the critical factor determining success or failure brand franchisees identified and resolved the critical financial, structural, cultural, and other abroad. Beyond identifying and signing qualified issues involved in choosing a new brand and franchisees in their country or territory, master integrating it into their existing organization. franchisees are charged with their initial training and ongoing support, just as they were trained and continue to be supported by the franchisor. A panel of international master franchising pros will discuss how they accomplished this, offer tips and best practices based on their experience, and respond to questions. European Franchise Food Trends 16:45 — 17:15 How large and small food franchises grow. Networking Reception with Conference Sponsors 17:30 - 18:30 Time to meet with vendors and suppliers, reconnect with industry peers and colleagues, and discover new franchise opportunities and business solutions. 2020 European Master & Multi-Unit Franchising Conference Programme 7
Wednesday, 29 January General Assembly DEALING WITH LEGAL POINTS CRITICAL TO SUCCESSFUL MULTI-UNIT AND MASTER FRANCHISE ARRANGEMENTS This program will feature a panel of experienced and highly recognized multi-unit and master franchise speakers and a combination of those two panels addressing legal and related business issues critical to each of the multi-unit and master franchise expansion methods as well as topics common to both. Key discussion topics are as follows: Master Franchise Panel This panel will discuss the level of franchisor-provided services and the master franchisee’s infrastructure for training, marketing and standards enforcement; the 08:30 – 10:15 recruitment of sub-franchisees and due diligence / form of sub-franchise agreement; the establishment of the development schedule and remedies for failure to develop; termination of a master franchisee and step-in rights. Multi-Unit Development Panel This panel will include establishing the development schedule and remedies for failure to develop; the then current form of franchise agreement and negotiation points of the standard form agreement; transfer restrictions including a right of first refusal; and default, termination and purchase options. Master Franchisee/ Multi-unit Developer Panel The session will close with a discussion on due diligence – as to a franchisor and sub- franchisees; sourcing and supply issues; responding to and remedies for performance deficiencies; and dispute resolution methods. 10:15 – 10:30 Break Breakouts MASTER FRANCHISING TRACK MULTI-UNIT/MULTI-BRAND Building Infrastructure with Building Infrastructure & Budgets for Selling and Developing Great Managers for Supporting Franchisees Operational Excellence Master franchisees take on the role of a “mini” Multi-unit franchisees cannot grow without a solid franchisor in the market or country they represent. infrastructure in place. This requires the right It’s a big task that requires sufficient funds, a people, resources, and proper planning, well in 10:30 — 11:15 proper budget, and the right experience and expertise. Expenses can include franchisee advance of opening. This panel of experienced franchisees will explain how to manage growth and recruitment, site selection, opening new locations, scale your organization as you add more units. A construction, and training new teams, as well as multi-unit franchisee can’t be in all their locations ongoing operations and marketing support. Master at all times, so they must depend on their local franchisees must ensure they are well-capitalized, and regional managers to run the business as they manage their resources efficiently, and build their would. The manager’s role is critical to the health infrastructure to support growth. of your locations, which is why hiring, training, and nurturing the right people for this role are all critical to sustained growth. Franchise Sales Process & Growing from Management to Programs Leadership to Achieve Operational Master franchisees looking for qualified franchisees Excellence and be successful require an investment to attract When a franchisee organization grows, its leaders and recruit the right people. A proven process 11:25 — 12:15 to identify, engage, and qualify leads, and then bring them into the system is critical. Achieving must find ways to let go of managing the daily business hands-on and begin to lead the company more strategically. This panel of successful multi-unit this effectively will require trusted processes and franchisees will share their experiences in learning systems adapted to the culture, economy, laws, and how to lead by making the hard decisions, logistically markets of the new country. Panelists with firsthand and emotionally; how to share their long-term vision experience in this area will share what they’ve with management team and employees; how to step learned about franchise sales in different countries. back from day-to-day operations and trust your team. 8 2020 European Master & Multi-Unit Franchising Conference Programme
Networking Lunch with Conference Sponsors 12:15 – 13:45 Time to meet with vendors and suppliers and to reconnect with industry peers and colleagues, and discover new franchise opportunities and business solutions. Breakout MASTER FRANCHISING TRACK MULTI-UNIT/MULTI-BRAND How Master Franchisees Deliver “Mega” Franchisees – How They Ongoing Support and Services to Do It: Case Studies Franchisees There is a special breed of multi-unit operators who go big, operating dozens or even hundreds of units. In As a master franchisee you rely on the franchisees 13:45 — 15:00 building their business, these franchisees rely on hard you’ve signed up to follow the system, be successful, work, skill, shrewd management, intuition, and often and provide a reliable royalty stream. Your support a little luck and fortunate timing. Panelists will share is a critical part of their success—and of your own. personal stories of their struggles and successes, Learn how to deliver the development incentives, mistakes and victories. If you’re serious about larger- operational and real estate support, technologies, scale growth and are looking to expand your portfolio, marketing, products, and brand strength and this session is for you. reputation your franchisees will require to grow. 15:00 – 15:15 Break General Assembly Program & Closing Roundtables & Remarks MULTI-UNIT FRANCHISING, MASTER FRANCHISING, AND ADDITIONAL GROWTH STRUCTURES: BRINGING THE FRANCHISE OFFERING AND RELATIONSHIP INTO ALIGNMENT If you look at the statistics on franchise unit ownership, the number of franchisees who operate more than one location and those who operate more than one brand 15:15 – 16:30 is impressive. While this trend in ownership structure is growing internationally, the franchise relationship is basically unchanged from what it has been historically. With the exception of a change in the initial franchise fee, there is really little difference between the offering for a single-unit or multiple-unit deal. This program will lay out possible differences in initial and continuing fees, changes in the obligations of the parties, and adjusted responsibilities provided or required by the franchisor. Strategic groups including franchisors and franchisees will be included in this discussion. 16:30 – 18:00 Final Networking Reception with Conference Sponsors Closing Gala 19:00 – 21:30 The conference concludes at the beautiful Weiner Rathauskeller for the Closing Gala. 2020 European Master & Multi-Unit Franchising Conference Programme 9
SPONSORS PLATINUM SPONSOR SPONSOR AS OF 9/24/19 GOLD SPONSORS SPONSORS AS OF 9/24/19 10 2020 European Master & Multi-Unit Franchising Conference Programme
SILVER SPONSORS SPONSORS AS OF 9/24/19 BRONZE SPONSOR SPONSOR AS OF 9/24/19 MEDIA SPONSORS SPONSORS AS OF 9/24/19 Multi-Unit Franchisee 2020 ASSOCIATION SPONSORS SPONSORS AS OF 9/24/19 Interested In Sponsoring? Grow your business with a conference sponsorship Franchisors and vendors, please email EMMFC@ that gives you access to high-profile attendees. We FRANCHISEUPDATEMEDIA.COM to submit your expect the 2020 European conference will be even request for sponsorship. bigger and better, and we hope you’ll join us. Please note that table selection is based on your contract submission date, so don’t delay! 2020 European Master & Multi-Unit Franchising Conference Programme 11
Apply For Enrollment 2019 Enrollment Rates Ticket Type Early Rate Regular Rate (expires Nov 29, 2019) Franchisee Enrollment €399 €499 Franchisor/Master Franchise Enrollment €399 €499 Prospective Multi-Unit Franchisee/Investor €399 €499 Enrollment Prospective Master Franchise/ Investor Enrollment €399 €499 The European Master & Multi-Unit Franchising Conference is an Exclusive Event With Limited Seating. This conference is designed primarily for Multi-Unit, Multi-Brand and Master Franchisees eager to grow, learn from their peers, and to engage with new franchise brands and product and service providers. For this reason, enrollment for EMMFC is by invitation only. With only 300 seats available, only Multi-Unit, Multi-Brand and Master Franchisees may apply for an invitation. To enroll, please visit our conference website at www.emmfc.com If you have received an invitation with a enrollment code, please proceed to online enrollment. Franchisors and vendors, please email or submit your request for sponsorship to EMMFC@FRANCHISEUPDATEMEDIA.COM If you have questions regarding the application process, please contact us at EMMFC@FRANCHISEUPDATEMEDIA.COM 12 2020 European Master & Multi-Unit Franchising Conference Programme
Venue A stay at the Hotel Savoyen Vienna is bound Property Location to be unforgettable, just like its namesake, With a stay at the Hotel Savoyen Vienna, Prince Eugene of Savoy. The hotel effort- you’ll be in the business district and con- lessly combines old and new, occupying a venient to the Belvedere complex (two- revitalized building that was once home to Baroque palaces, gardens, museum, and the imperial Austrian state and court. more) and the Vienna State Opera. This 4.5-star hotel is also within close proximity From the outside, the heritage-protected to the Vienna Konzerthaus and University traditional Viennese facade casts its spell of Music and Performing Arts. on visitors. Indoors, modern architecture and the highest levels of comfort and con- Booking Rooms temporary facilities await. The light-filled For the best rate at the Hotel Savoyen atrium, a smart executive lounge, restau- Vienna. Please book your room as soon rants and bar, as well as a gym and well- as possible. A limited number of rooms ness zone, make for an exclusive lifestyle have been set aside for the programme experience that’s a cut above the rest—and attendees. the hotel staff will take care of everything you need. Our Special Nightly Raates • €140 Euro Single Occupancy • €160 Euro Double Occupancy The rate is good, upon availability, 3 nights before and 3 nights after the programme. 2020 European Master & Multi-Unit Franchising Conference Programme 13
Closing Gala CLOSING GALA Wednesday 29 January, 19:00 - 21:30 Weiner Rathauskeller In 1899, the Wiener Rathauskeller was inaugu- later time. On 12 February 1899, Vienna finally rated by then Mayor of Vienna, Dr. Karl Lueger got its town hall cellar. This cellar restaurant with a toast to "His Imperial and Royal Ap- was not merely intended for social gatherings, ostolic Majesty, Emperor Franz Josef I", and but was dedicated to Austrian wine. There- to this day it is known as the home of "good fore, a great wine cellar and wine taverns were taste." Every hall and parlour of the Wiener built. The Ratskeller was only accessible via Rathauskeller is steeped in history. Town halls the courtyard of Magistratsstraße, and paint- and mansions frequently had a separate din- ings gave each room its individual character. ing room, usually in the cellar, where guests The paintings were created by Heinrich Lefler were invited for drinks and sociable get-to- and his brother-in-law Joseph Urban Despite gethers. Vienna evaded this tradition for a renovation works in 1925, 1952 and 2005, the long time. Event when the city build the new Wiener Rathauskeller retained its special ar- grand town hall from 1872 to 1883. No Rats- tistic character and unique atmosphere. keller (town hall cellar) was originally planned, (Source: Chronicles of the City of Vienna) however architect Freidrich Schmidt had made Wiener Rathauskeller necessary preparations Rathausplatz 1 +43 (0)1 405-1210 www.wiener-rathauskeller.at/en 14 2020 European Master & Multi-Unit Franchising Conference Programme
Event Producers About Franchise Update Media About MFV Expositions If you want to reach, influence and motivate For 25 years, MFV Expositions, part of Com- the largest audience of franchise profes- exposium Group – one of the world’s leaders sionals there’s just one choice—Franchise in event organization, has been producing the Update Media. leading franchise events worldwide that con- As the market leader, Franchise Update sistently bring together franchise concepts, at Media delivers unmatched reach and scale all investment levels, with the most qualified across multiple platforms, including mag- visitors seeking to own their own business. azines, content marketing, digital ads and In addition to quality franchise expos in the franchise conferences. We boast more than 2 United States and overseas that offer face- million annual unique visitors online, 4 million to-face opportunities to grow a franchise, page views annually and have over 17,000 MFV also offers access to online franchise multi-unit franchisee readers, and 9,000 opportunities through web-based resources. franchisor readers. No other content and media marketing ser- vices provider has our years of experience and the depth of expertise our advisory boards bring to the table. 2020 European Master & Multi-Unit Franchising Conference Programme 15
28 – 29 January, 2020 Vienna, Austria www.emmfc.com “A game-changer for master and “Draws high caliber brands and multi-unit franchising in Europe.” the brightest minds in master and multi-unit franchising.” “A two-day multi-track covering high performance master and “Brings together a generation of multi-unit franchising.” master and multi-unit franchisees and franchisors seeking to accelerate their growth.”
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