The New Applebees.com User Experience - DESCRIPTION ALBE1004 Applebees.com Phase I Site Relaunch UX Documentation
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The New Applebees.com User Experience DESCRIPTION ALBE1004 Applebees.com Phase I Site Relaunch UX Documentation Page 1
The New Applebees.com User Experience Considering the Interactions that are required is part of User Experience Design. Designing This user experience document addresses the specific Phase 1 design and development of the new Applebees.com. The here requires some things to be front of mind, new user experience for Applebees.com is designed to highlight relevant content and food as more tangible items. The goal organizing principles, screen specifications, is to provide the user with the experience of being part of the neighborhood. This neighborhood feel is provided through users expectations, what comes next after an creative use of imagery and persistent location data combined with recommendations and personal connections. interaction, identifiers, color hierarchy, content hierarchy and copy usage and descriptors. Of particular note is the new menu. The experience of this has been adjusted to show the food as the prime item. With the new menu, the Applebee's customer will be able to see the food as a featured item, with an uncluttered experience. Per User Experience (UX) is about how a person feels about using a system. User experience ethnographic research, the menu has been broken into categories based on the customer ordering process. As the highlights the experiential, affective, customer progresses, the menu now provides a singular menu item page for each food item. This allows the user to meaningful and valuable aspects of human- connect with the menu in an additional way: connecting with their favorite dish, shining food as king, telling neighborhood computer interaction and product ownership. stories and illiciting food trial. But it also includes a person’s perceptions of the practical aspects such as ease of use and The wireframes are designed to be used as a blueprint document for all departments to highlight the core functionality and efficiency of the system. layout. These documents are not designed to be pixel-perfect representations. They are meant to show the levels of interaction so important to the key areas of Applebees.com. As with most user experience documents, this does not As user experience is a subjective feeling, it illustrate every page portrayed in wireframe format, but focuses on core pages. However, it does show the intended cannot actually be "designed". Instead, you can design for a user experience, trying to audiences user's experience of the new Applebees.com. enable certain kind of experiences. This document will evolve when additional phases of site work are initiated. Page 2
Applebee's UX CMS intergration sitemap 12 site core Sitecore The Sitecore CMS is architected to follow the general structure of the sitemap allowing inline 0.0 editing of items. The benefit of this type of Applebees. structuring is that, in order to grasp the structure of com the back end of the site, an administrator only has CMS Populated Data Feed External Source Insertion CMS Built Editable Pages External Link to explore the structure of the functioning site. 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 Get Our Neighborhood International Terms and Thank a Menu Locations Gift Cards Carside To Go About Us Emails Stories Franchising Conditions Veteran CMS Populated Data Feed Primarily, the feed based data will be used 3.1 4.0.1 6.1 8.1 9.1 for menu items, and can be a feed which will 1.1 General Buy Gift Cards Confirmation Careers Privacy Policy dynamically update menu items, via Signature Information Flavors intelligent cross-tagging of items allowing food items to appear in multiple categories if 4.1 1.0 required for full menu integration. 6.2 8.2 9.2 1.2 View Sample Menu Email International Legal History Appetizers 3.2 Locations Disclaimers Bulk External Source Information Purchasing 6.3 8.3 The external source areas are components 1.3 Franchise of the site, which while inserted into the Overview Requirements system via site core are not necessarily Salads controlled via sitecore's editing features. 0.1 6.4 8.4 3.3 1.4 404 Page FAQ Refranchising Requires form Check Balance submission Entrees 3.3.1 8.4 8.4.1 CMS Built / Editable Pages Balance 0.2 6.5 Request for Confirmation 1.5 Display Redirect from Consideration page The CMS built pages on the site, are previous Contact available to be inserted via the CMS from Applebees.com Beverages the sitecore interface, or they are available to be edited inline, via sitecore's insertion. 6.6 Social 1.6 Responsibility Kids Menu 0.3 6.7 Media Content Overlay 1.7 Awards External Link * Note: In the event of an emergency event, the content The CMS built external links, are pages that Desserts would be inserted into the hero area on the home page. 6.8 are constructed in the same way as CMS 0.4 built pages, however, they live in a separate When engaged by a user for Chef Shannon 1.8 Emergency more details, they are Content Takeover area. However their integration appears to redirected to a content page. Extras have a seamless connection when viewed 0.6 Phase 1 by a user. Search Search Results Global Download Download Gift Cards Twitter Facebook CMS built content pages Allergen Info Nutrition info 0.5 Pre-fab Sitemap Key content page Template Key Main Outbound CMS 1 Navigation Links Spawns media 2 content overlay Section Cross Links Pages Footer 5 Footer 6 Footer 7 Footer 8 Footer 9 3 Footer 1 Footer 2 Footer 3 Footer 4 Footer 10 Footer 11 Footer 12 Terms and Allergen Nutritional Carside To Go Media Investors Int'l Franchising Refranchising Contact Us Careers Gift Cards TV Ads Persistent Conditions Information Information Menu Footer 4 Navigation Page 4
Applebee's UX Main Site Map 0.0 Applebees. CMS / Content com Sitecore Creation 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 Get Our Neighborhood International Terms and Thank a Menu Locations Gift Cards Carside To Go About Us Emails Stories Franchising Conditions Veteran 3.1 4.0.1 8.1 9.1 1.1 6.1 General Buy Gift Cards Confirmation Privacy Policy Signature Careers Information Flavors 4.1 1.0 6.2 8.2 9.2 1.2 View Sample Menu Email International Legal 3.2 History Locations Disclaimers Appetizers Bulk Purchasing 6.3 8.3 1.3 Franchise Overview Requirements Salads 6.4 0.1 8.4 3.3 1.4 FAQ 404 Page Refranchising Check Balance Entrees Requires form 3.3.1 6.5 submission 0.2 Balance 8.5 1.5 Redirect from Contact 8.4.1 Display previous Request for Confirmation Applebees.com Beverages consideration page 6.6 Social Responsibility 1.6 Kids Menu 6.7 Awards 1.7 0.3 6.8 Desserts Media Content Overlay Chef Shannon 1.8 Extras * Note: In the case of an 0.4 emergency event, emergency Phase 1 Emergency content would be inserted into Search Content Takeover the hero area on the home page. Global CMS built content pages Download Download When engaged by a user for Gift Cards Twitter Facebook more details, they are Allergen Info Nutrition info 0.5 redirected to a content page. Pre-fab content page Sitemap Key Main Outbound CMS Navigation Links Spawns media content overlay Section Cross Links Pages Footer 1 Footer 2 Footer 3 Footer 4 Footer 5 Footer 6 Footer 7 Footer 8 Footer 9 Footer 10 Footer 11 Footer 12 Terms and Allergen Nutritional Carside To Go Media Investors Int'l Franchising Refranchising Contact Us Careers Gift Cards TV Ads Persistent Conditions Information Information Menu Navigation Page 5
Applebee's UX Site Map Menu 0.0 Applebees. CMS / Content com Sitecore Creation 1.0 Menu 1.4 1.5 1.6 1.7 1.8 1.1 1.2 1.3 Signature Entrees Beverages Kids Menu Desserts Extras Appetizers Salads Flavors 1.4.1 1.5.1 1.1.2 1.2.1 Steaks Beer Menu Categories Linking process Under 550 Appetizers calories 1.4.2 1.5.2 1.1.3 1.1.4 Sizzling Ribs Margaritas Ultimate Trios Entrees Each second level menu category links to a 1.4.3 1.5.3 singular food item page 1.1.4 1.2.2 Chicken Sangrias Ultimate Trios Sides 1.4.4 1.5.4 1.1.5 Classic Pick n' Pair Seafood Cocktails Lunch 1.0.1 1.4.5 1.5.5 1.1.6 Learn more Menu Explorer Pasta Martinis Weight about Weight Watchers Watchers 1.1.7 1.4.6 1.5.6 2 for $20 Burgers Wine 1.1.8 1.4.7 1.5.7 Spicy Refreshing Sandwiches Selectons Favorites 1.4.8 Sliders Phase 1 Search Global Download Download Gift Cards Twitter Facebook Allergen Info Nutrition info Sitemap Key Main Outbound CMS Navigation Links Footer 1 Footer 2 Footer 3 Footer 4 Footer 5 Footer 6 Footer 7 Footer 8 Footer 9 Footer 10 Footer 11 Footer 12 Terms and Allergen Nutritional Carside To Go Media Investors Int'l Franchising Refranchising Contact Us Careers Gift Cards TV Ads Conditions Information Information Menu Section Cross Links Pages Persistent Navigation Page 6
Applebee's UX Site Map Menu business rules 0.0 Applebees. CMS / Content com Sitecore Creation 1.0 Menu 2 2 1.4 1.5 1.6 1.7 1.8 1.1 1.2 1.3 Signature Entrees Beverages Kids Menu Desserts Extras Appetizers Salads Flavors S S 1.4.1 1.5.1 1.1.2 1.2.1 Steaks Beer Menu Categories Linking process Under 550 Appetizers calories S 1.4.2 1.5.2 1.1.3 1.1.4 Sizzling Ribs Margaritas Ultimate Trios Entrees S S Each second level menu category links to a 1.4.3 1.5.3 singular food item page 1.1.4 1.2.2 Chicken Sangrias Ultimate Trios Sides S S 1.4.4 1.5.4 1.1.5 Classic Pick n' Pair Seafood Cocktails Lunch S S 1.0.1 1.4.5 1.5.5 1.1.6 Learn more Menu Explorer Pasta Martinis Weight about Weight Watchers Watchers S S 1.1.7 1.4.6 1.5.6 2 for $20 Burgers Wine S S 1.1.8 1.4.7 1.5.7 Spicy Refreshing Sandwiches Selectons Favorites S 1.4.8 Sliders S Phase 1 Search Global Download Download Gift Cards Twitter Facebook Allergen Info Nutrition info Can Sitemap Key S spawn single Main Outbound CMS Navigation Links Footer 1 Footer 2 Footer 3 Footer 4 Footer 5 Footer 6 Footer 7 Footer 8 Footer 9 Footer 10 Footer 11 Footer 12 food item Terms and Allergen Nutritional Carside To Go page Media Investors Int'l Franchising Refranchising Contact Us Careers Gift Cards TV Ads Conditions Information Information Menu 2 Spawns Section Cross Links Pages 2nd level menu drop down Persistent Navigation Page 7
Applebee's UX Persona Summary 1 Student Voice - Samantha Kenney I always go where the fun is! Demographics Tech Comforts Needs Personal Background Age: 19 PC: Medium • To finish her college education in 4 years Samantha is a 19 year old sophomore political science major attending Rutgers Occupation: College Student Web: High • To find gainful employment after leaving school University in New Brunswick, NJ. She's been accepted to Sigma Gamma Rho along Gear: Windows, iPhone • To keep in touch with her sorority sisters for friendship as well as networking with her four closest friends. When she's not in class, she spends a ton of time Intended Target: Switcher • To achieve an amount of respect befitting of her education from her peers cruising on Facebook and Twitter trying to find new places to go to blow off steam, Influencer (with her social circle) • Finding new fun places to go out with her friends and meet single men enjoy a good meal and find a new love interest. • To utilize her social networking feeds to keep in close contact with friends Applebees.com Usage and family Samantha will utilize applebees.com for menu suggestions, drink suggestions, price comparisons, location-based data (hours and location), and local announcements Working Class Voice - David Gonzalo If I work hard enough at a task, I usually see good results. Demographics Tech Comforts Needs Personal Background Age: 28 PC: Medium • To eventually open his own business David is a 28 year old carpenter from Glendale, Arizona. With the downturn of the Occupation: Carpenter Web: Medium • To move out of his parents' house economy, David has had to move back in with his parents. Because of this turn, Gear: PC • To expand his skill set David values his night time ritual of spending time with his friends. Once a week, he Intended Target: Switcher • To eat out more and his friends visit a neighborhood bar to meet new friends and hopefully some • To get involved in a long term relationship singles in his area. Recently, David bought his parents an Applebee's gift card for Applebees.com Usage • To enjoy the nightlife with his friends Valentine's day. They'd raved to him about the food and drinks. Always eager to find David will utilize applebees.com for menu someplace new to try, he and his friends have made plans to make the Applebee's suggestions, drink suggestions, price neighborhood bar their next stop. comparisons, location-based data (hours and location), and local announcements Retiree Voice - Deanna Martin I'm still looking to discover great new things. Demographics Tech Comforts Needs Personal Background Age: 76 PC: Low • To make the most of her retirement Deanna (or Didi to her friends) lives in Kempsville, Va. in an Over 50 community. In Occupation: Retiree Web: Low • To keep active in her later years her free time she visits the local library and volunteers at the local veterinary hospital. Gear: PC • To keep in touch with her family When making the decision to move into her new community, she's found that she has Intended Target: Loyal • To live within a limited budget a new social circle who meet three times a week to catch up, play cards and have an • To increase her social circle affordable lunch. When not spending time with her new friends, Didi spends a great Applebees.com Usage deal of time with her son and her Granddaughter, Mila. Didi has recently been given a Deanna will utilize applebees.com for menu computer by her son with a dial-up modem which she is slowly learning to use. While suggestions, price comparisons, and location- the Internet has been a foreign concept, she enjoys learning about all the new things based data (hours and location) it has to offer. Page 9
Applebee's UX Persona Summary 2 Business Professional Voice - Joe Gleason Even on the go, I'm still looking for all the comforts of home. Demographics Tech Comforts Needs Personal Background Age: 47 PC: High • To learn about new technologies Joe Gleason is a 47 year old IT Contractor with a specialty in Windows networking. Occupation: IT Contractor Web: High • To move ahead in his career Joe loves being in his own business and made the jump 8 years ago. Joe's business Gear: Windows, OSX, Android • To be seen as a consummate professional needs dictate that he travel quite often for client meetings. Always on the go, Joe Intended Target: Switcher • Taking every step to maximize the comfort of his living space finds that he eats out very frequently. • To spend as much time as possible with friends Applebees.com Usage • Wishes to be known as an authority and at the top of his field Joe will utilize applebees.com for menu suggestions, price comparisons, location-based data (hours and location), local announcements, and Carside To Go. College Student Voice - Chet Walker I'm on top of the world! Demographics Tech Comforts Needs Personal Background Age: 22 PC: High • To get a high paying job after graduation Chet Walker is currently a senior at Tulane University in Louisiana. Majoring in Occupation: College Student Web: High • To gain real world experience in his field of study economics, he's got a pretty heavy course load and is hoping to graduate this year. Gear: Windows, iPhone, iPad • To keep up with his favorite sports teams When not studying, Chet spends a great deal of time with his girlfriend of three years Intended Target: Loyal • To spend quality time with his peers and girlfriend and his close friends. Every Thursday, Chet and his friends head out to their local • To excel with his studies. Applebee's for some drinks, appetizers and to catch up on their local college teams. Applebees.com Usage After graduation, Chet plans to stay in Louisiana. Chet will utilize applebees.com for menu suggestions, drink suggestions, price comparisons, location-based data (hours and location), local announcements, and Carside To Go. House Wife Voice - Carol Anthony My family comes first. Demographics Tech Comforts Needs Personal Background Age: 39 PC: Medium • To maximize time spent with her family Carol Anthony is a stay-at-home mother of three living in Warsaw, Indiana. Her Occupation: Stay-at-home Mom Web: High • Making sure that the lifestyle of her family fits within their family budget husband is a CPA who spends lots of time at the office. Carol is an avid reader and Gear: Macintosh, iPhone • Finding the balance between being a full time parent and engaging her interests devotes her life to making the most of the time that she can spend with her family. Intended Target: Switcher • Being an active member of her community, including PTA and charities While her husband Keith is the sole earner of the family, Carol is responsible for the Influencer (with her family) • Finding the time to have a social life with other stay at home parents budgetary needs. The Anthony children are seven, five and two and all have different nutritional needs, so Carol spends a great deal of time thinking about their diets as Applebees.com Usage well as her husband's. Carol will utilize applebees.com for menu suggestions, nutritional and allergen information, price comparisons, location-based data (hours and location), local announcements, and Carside To Go. Page 10
Applebee's UX Persona Summary 3 Military Voice - Tom Janeson I love my country. I love to have a good time. Demographics Tech Comforts Needs Personal Background Age: 36 PC: High • To see as much of the world as possible Tom Janeson is a 36 year old Lt. Colonel assigned to US Army Corps of Engineers in Occupation: Career Military Web: High • To raise in the ranks of the US Army Kissimmee, Florida. Having served in the US Army for the last 16 years, he's seen Gear: Windows, OSX, Blackberry • To be seen as a team leader most areas of the US and the world. Tom is an avid sports fan and he and his friends Intended Target: Loyal • To make the most of his salary meet every Thursday for drinks and half price appetizers at Applebee's. They make a • To bring elements of comfort wherever he is stationed point of watching the games and running their fantasy football league. This is Tom's Applebees.com Usage • To keep up with his fantasy football team favorite way to relieve stress after a hard day of serving his country. Tom will utilize applebees.com for menu suggestions, drink suggestions, price comparisons, location-based data (hours and location) and local annnouncements Retiree Voice - Jose Rosaldo I've worked hard my entire life, now it's time to relax! Demographics Tech Comforts Needs Personal Background Age: 68 PC: Medium • To develop a busy routine since retiring Jose is a 68 year old retiree from Claremont, California. After leaving his dental Occupation: Retiree Web: Medium • To keep in contact with his friends from his old job practice six years ago, he's managed to divide his time between his wife, his friends, Gear: PC, iPhone • Balancing time between his many hobbies his children and grandchildren. His weekly routine includes playing golf once a week, Intended Target: Loyal • To spend an increasing amount of time with his three grandchildren power walking and meeting up with all of his old friends at Applebee's for lunch. • Keeping up a healthy lifestyle involving diet and exercise Applebees.com Usage • Ensuring his intellectual pursuits are met Jose will utilize applebees.com for menu suggestions, price comparisons and location- based data (hours and location) Page 11
Home Page Page 12
Applebee's UX Wireframe Index 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1. Logo and Branding 11. Facebook Feed Area 1.1 The logo and branding should remain constant on all pages. While backgrounds may shift depending The suggestion from UX is that the user be allowed to authorize their login, so that the local on conditions (such as daypart or holiday events), it should remain in the same position and with 1 Search 2 Applebee's franchise information can be displayed in a Facebook branded feed. However, in phase consistent look and feel. In the hero area there is a carousel functionality highlighting the features of one this is not available. At this point, these will be fed from the Facebook corporate site. multiple items. Number of pages may vary campaign to campaign. Menu Locations Gift Cards Carside To Go A About Us 3 12. eCRM Signup / Incentive 4 1.2 In the case of a special event, the hero area can be used to set the creative tone of the website. This This is the easiest area where the user may sign up for the Applebee's newsletter. Additionally, there Main Promotion will allow the special event to dictate the website's look and feel. is an incentive for the user by offering a free birthday meal (or other menu item). After filling out this form the user will be taken to a secondary area where they will be asked to fill out additional Lorem ipsum dolor sit amet, consectetur adipiscing elit. In eget purus enim. 2. Social Links demographic information. 2.1 These social links should be located on each page and will respectively link to the corporate 5 properties of each site. Facebook should link out to the main Facebook wall. Youtube should link to 13. Neighborhood Suggestion Sidebar area the main profile. Twitter will link to the national profile. The RSS feed should comprise a combination Pre-phase 2, this would be the most popular menu selections based on the locator's regional menu. If of consumer news, new dishes, updated media if available and any additional content deemed this is unavailable, they would default to the national top sellers. relevant. 14. Seasonal Promotion 3. Main Navigation This CTA would highlight the national seasonal events. This would lead to either a custom designed E 3.1 From C2, the main navigation has been compressed to the five most visited containers. Each landing page or a specific content page. container will have a different sub-navigation treatment. The menu tab, will spawn a drop-down menu. Locations will lead to a single page with no sub-navigation. Gift cards will lead to the gift-cards page 15. Neighborhood Stories allowing the user to begin the process. Carside To Go leads to a single page. About us leads to a This will provide a link for the user to view Applebee's neighborhood stories, an area to highlight page with sub-navigation allowing the user to branch out to the many sub-pages. testimonials from franchises, customers and guests from all over the Applebee's population. 4. Menu Navigation Tab CTA 6 Prev. 1 2 3 4 Next The Neighborhood B 4.1 This tab spawns a drop down div which covers the hero area presenting the menu categories areas as 16. Nutritional and Allergen Information Links to download PDFs containing the allergen and nutritional information. Your Location: a hero item showcasing the food as the most important item. Straight from the Chef Announcements 10 1313 Darne Lane 617.461.9178 17. Carside To Go Menu Springfield, MA Call to order 5. Hero Area Egestas ac lorem, ridiculus integer! Egestas ac lorem, ridiculus Carside To Go The user will have the option of downloading a Carside To Go menu. This menu will be an auto- 02473 Lorem in dapibus aliquet ut sit, dis integer! Lorem in dapibus aliquet As the focus and main image, so should always feature food or an event. There will be either a massa massa porta, porta ut sit, dis massa massa porta, generated PDF based on the regional availability of the Carside To Go menu options available to the numeric or dot based paging system for additional hero images to be shown. porta Select another location GO user. 9 Contextual News Item 6. Hero CTA 18. Footer 8 CTA CTA Lorem ipsum dolor sit amet, consectetur adipiscing elit. As expected, the hero cta should link towards where the hero image is suggesting. The CTA changes Nunc luctus, eros vel euismod sagittis, nisi lorem A larger depth footer allows for the user to engage with the bottom of the page more effectively than a with the changing of the hero image. Read more > smaller collection of links. This allows the user to see this area as a functional container, worthy of Seasonal Promotion Neighborhood Stories Suggestions: View More> 7. Facebook Like Buttons observation. Lorem ipsum dolor sit amet, Lorem ipsum dolor sit amet, Lorem ipsum dolor sit amet. consectetur adipiscing consectetur adipiscing When possible, the Facebook like buttons should link to the specific event they are referring. If not available, they should link to the national page. 19. TV Advertisements This link to the television ads will spawn a lightbox with playlist functionality which will display the TV commercials in a overlaid frame. 8. Chef Shannon Container 14 This CTA links out to Chef Shannon's area. Copy should illustrate a summary of Chef Shannon and CTA CTA 15 what he represents in relation to Applebee's. While loyals are familiar with the chef, this could be a Later Phase Additions Menu Item 1 Menu Item 2 A In later phases, Carside To Go will be integrated into an online ordering system. This will give the user C turning point for switchers. This would lead to a media heavy content page. Facebook 11 Get a free birthday meal! Menu Item 3 the access to create an account to order online. With this single sign on functionality, the user will be Facebook Fan Widget: Sit amet consecuter able to access their previous orders with their account. Sign up for a free birthday meal on us plus menu dolor et unum. Libiris, ad 9. Announcement CTA infinitum. Dia bolat. updates. This CTA connects a user to a list of announcements. If geo-location is present, the list will be ordered 12 B In later phases, the neighborhood sidebar (or the neighborhood bar) will be integrated with the single Find out more with a user's local content being featured first. Otherwise, all content will default to national sign-on. This will show the customer personalized suggestions, recommendations and local franchise Full Name announcements. In the case of local announcements, the franchisee's will be responsible for information / news. This sign-on information will also be accessible via the users mobile experience as Lorem ipsum dolor sit amet, consect etuer adipiscing elit. populating said items in the provided content management system. well, allowing the user to access their local menu, ordering history and suggestions on their mobile Sed id mi ut massa condimentum cursus. Ut cursus tinc Email Address Menu Item 4 Lorem ipsum dolor sit amet, consectetur adipiscing elit. device. 7 f Like Start Nunc luctus, eros vel euismod sagittis, nisi lorem 10. Neighborhood Bar Read more > 13 Currently serves as a location tracker (located via a geo-located cookie). This contains a locator with C In later phases, certain containers will show up based on preference or visiting history. For example, if accompanying details including a map link, address, phone number, a call link and a simple form field a user has already signed up to receive email alerts, they will not see the eCRM signup content Media TV Ads Nutritional to link to another location. This form will link out to location page. Additionally, news items can be container when they return, with the CMS allowing to substitute a timely and relevant content 19 Information 16 Gift Cards © 2011 Applebee's IP LLC container. Investors Careers identified as local franchise announcements (text based, part of share point feed) Lorem ipsum Int'l Franchising Contact Us Allegen dolor sit amet, D. In later phases, the user will have the option of downloading a Carside To Go menu. This menu will be Information consectetur an auto-generated PDF based on the regional availability of the Carside To Go menu options available Refranchising Follow Us Carside To Go to the user. Terms & Conditions D Menu 18 E. In later phases, this area will represent day part messaging and branding. Page 13
Email Sign up Form Page 14
Applebee's UX Wireframe Email Sign up Form 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1. Full length email sign up form When the user fills out the brief email signup form on the home page, they will be taken to the Search subsequent form page to fill in additional demographic information. The form information that was filled out on the home page will be pre-filled on this page. Menu Locations Gift Cards Carside To Go About Us 2. Social Screen Names Lorem Ipsum The user has the option of inputting their Twitter screen names. Lorem ipsum dolor sit amet, consectetur adipiscing elit. In eget purus enim. 3. Mobile Opt-in If the user chooses to submit their mobile phone number and wishes to receive SMS messages, they must choose to opt-in within the form, as well as opting in when they receive their first SMS message. This double opt-in is required by certain carriers for eCRM program operations. 4. eCRM Submission After the user submits the form a thank you page will appear confirming that the user is enrolled and Sign up in one simple step. The Neighborhood will begin to receive CRM content. Lorem ipsum dolor sit amet Your Location: 1313 Darne Lane 617.461.9178 5. Demographic form field content First Name 1 Springfield, MA Call to order Carside To Go For what occasions do you most often visit Applebee's 02473 Family celebrations Last Name Dating Select another location GO Hanging with friends Zip Code Night-off from cooking Contextual News Item Birthday* Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc luctus, eros vel euismod sagittis, nisi lorem What's your favorite at Applebee's Appetizers Read more > Email Address Steaks Chicken Twitter Screen Name 2 Suggestions: View More> Burgers Lorem ipsum dolor sit amet. Salads A Desserts Mobile phone number Opt-in 3 Drinks For what occasion do you most often visit Applebee's 5 Later Phase Additions A In later phases, potentially capturing a customer's mobile phone number will allow the user to engage What's your favorite at Applebee's Menu Item 1 Menu Item 2 in a mobile payment plan allowing the user to purchase their order via SMS text messages. I'd like specials, news and local information from Applebee's Menu Item 3 Sit amet consecuter dolor et unum. Libiris, ad infinitum. Dia bolat. 4 Submit Find out more * We ask for your birth date to comply with the Children's Online Privacy Protection Act (COPPA) that prohibits the collecting of personal information from anyone under the age of 13. (Residents of the state of MAine must be 18 years of age.) Menu Item 4 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Privacy Policy Nunc luctus, eros vel euismod sagittis, nisi lorem Applebee's values you and respects your privacy. Your information will not be sold or rented to others. The information you provide will be used to Read more > better understand your preferences so we can serve you better, and to communicate with you about our menu, special promotions and services. Media TV Ads Nutritional Information Gift Cards © 2011 Applebee's IP LLC Investors Careers Lorem ipsum Allegen dolor sit amet, Int'l Franchising Contact Us Information consectetur Refranchising Follow Us Carside To Go Terms & Conditions Menu Page 15
Menu Page 16
Applebee's UX Use Case : The Menu Process User selection or Geo-location required User is User's selected in chosen franchise contact Yes location? information is displayed User visits applebees.com User visits User enters desired Map and location list User chooses default No "Locations" section postal code are displayed location User adds food additions (sides, apps, etc.) Menu Categories User Selection: User hovers a nav User Selects Category Entree Category is User Selection: User view: appear above hero Yes Single full order item "Menu" "Entrees" displayed single Entree sides suggestions area (comprising full meal) No End User view: Order is User places User drives to Carside to go phone delivered to order franchise number user Additional users browsing food? No Yes User engages menu explorer Page 17
Applebee's UX Use Case : Menu Dropdown Initial Interaction On click On click End User visits User Engages Menu Menu tab spawns first User selects 2nd level Menu Category is applebees.com Navigation Tab level category module food category displayed 2nd Level Category Interaction On click User navigates to Top level menu categories are On click different Menu Explorer menu category displayed in explorer On click End On rollover or click User Engages 2nd level menu category Top level food categories are User selects 2nd level Menu Category is Top level widget displayed in menu screen food category displayed On clck Top level food categories are Menu navigation tab displayed in menu screen Summary of interaction rules Menu Explorer Menu Navigation Tab Top Level Widget The menu explorer expands on click. It is The menu navigation tab spawns its content On second level and below, engaging this area only present on second level menu pages on click. As with all other top level navigation, will bring the user back to the top level of the with the interaction of retracting the menu a cosmetic rollover state will appear letting menu category module. This area may be by either clicking on the icon at the end of the user see interaction. On click, the drop engaged by either clicking or rollover. the menu to close the widget or having a down appears giving the user the option to timed limit where the explorer closes via progress to deeper level menu categories. In it's own action (regardless of lack of user getting to other areas of navigation, on click input. the menu category module will disappear, allowing other areas to be in the foreground. Page 18
Applebee's UX Wireframe nav Menu animation actions 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Search Menu Locations Gift Cards Carside To Go About Us Animation interaction (onClick) Instead of an viewer apparent refresh, to create a more dynamic feel MAin Promotion for the menu navigation, the menu should appear to auto-scroll when a top level category is engaged. As the second level menu category is selected, the first level menu category will animate up Image Image Image Image out of frame as the second level menu category will auto-scroll into view. Viewable Area Specials Appetizers Salads Entrees In the case of the top-level's menu widget being engaged (to take the user to the previous level, this will also scroll up to reveal the first level menu category. The upward scroll gives the viewer a feeling that the food is rising to the top level. This should be a seamless effect with the appearance of only the menu items shifting, not the background. Image Image Image Image Kids Menu Desserts Beverages Extras Entrees MAin Promotion Main Lorem ipsum dolor sit amet, Menu Image Image Image Image consectetur adipiscing elit. Sed luctus hendrerit hendrerit. MAuris fermentum augue nec mauris accumsan consequat. Steaks Ribs Seafood Chicken Image Image Image Image Pasta Burgers Sandwiches Sliders Page 19
Applebee's UX Menu Explorer Main Entrees Main Entrees Lorem ipsum dolor sit amet, Lorem ipsum dolor sit amet, Menu Image Image Image Image Menu Image Image Image Image consectetur adipiscing elit. Sed consectetur adipiscing elit. Sed luctus hendrerit hendrerit. luctus hendrerit hendrerit. Mauris fermentum augue nec Mauris fermentum augue nec mauris accumsan consequat. mauris accumsan consequat. Steaks Ribs Seafood Chicken Steaks Ribs Seafood Chicken Image Image Image Image Image Image Image Image Pasta Burgers Sandwiches Sliders Pasta Burgers Sandwiches Sliders Menu Menu Explorer Denotes Movement Explorer Specials Appetizers Salads Entrees Kids Menu Desserts Drinks Extras Promotion 5 1. Menu Explorer 1. Expanded menu The menu explorer is present on all secondary food item pages. It is an expanding menu which outlines the food When the menu expands it will illustrate all of the menu categories in a clickable format. Images will be listed with the categories in a clickable widget format with a side scrolling feel. categories and clicking on a container will take the user to menu category page. 2. Contraction 2. Interaction Clicking the close box at the end of the menu will contract the menu explorer. Additionally, there will be a time out The menu activates on [MOUSE DOWN]. The first time this menu appears in a users browser it will move up and which will also cause the menu to contract. down by two pixels illustrating its placement and presumption for interactivity. This same "up and down" movement occurs when the user hovers over the area indicating its interactivity. 3. Promotion Area The container right before the close box will be reserved for a promotion. This link will not necessarily go to menu category. It has the ability to target any area on the site. User experience suggests that this area be contained to internal links, so as not to drive the customer off the site. 4. Timing The timing for the contraction of the menu explorer will occur if the menu has been open on the screen for longer than 30 seconds. 5. Close Box The close box will be represented with standard iconography to re-enforce the image based navigation methods employed on the rest of the site. Page 20
Applebee's UX Wireframe nav Menu 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1. Mouse Over Menu Category Spawn On mouse over, the menu categories will appear encompassing the hero area. This allows the user to Search click within one of the categories, which would then drill downward to the food category listings pages. 1 Menu Locations Gift Cards Carside To Go About Us 2. Menu Categories As Hero Area With the menu categories replacing the hero area, it allows the food to become the hero and featured MAin Promotion item of the site. Using this structure allows the menu to be easily accessible from any area of the site in the most appealing manner. Image Image Image Image 3. Menu Categories 2 The menu is now simplified into menu categories based on dining preferences. The categories are designed based on the ordering preferences of a meal's completeness. Specials Appetizers Salads Entrees 3 Image Image Image Image Kids Menu Desserts Beverages Extras Straight from the Chef Announcements The Neighborhood Egestas ac lorem, ridiculus integer! Egestas ac lorem, ridiculus Your Location: Lorem in dapibus aliquet ut sit, dis integer! Lorem in dapibus aliquet 1313 Darne Lane 617.461.9178 massa massa porta, porta ut sit, dis massa massa porta, Springfield, MA Call to order porta 02473 Carside To Go GO Select another location CTA CTA Suggestions: View More> Lorem ipsum dolor sit amet. Seasonal Promotion Neighborhood Lorem ipsum dolor sit amet, consectetur adipiscing Stories Lorem ipsum dolor sit amet, Image consectetur adipiscingImage Menu Item 1 Menu Item 2 CTA CTA Facebook Hear It First In The Neighborhood Facebook Fan Widget: Lorem ipsum dolor sit amet, consectetur adipiscing: • eget purus enim. Aliquam •Lorem ipsum dolor sit ame Menu Item 3 Menu Item 4 Full Name Lorem ipsum dolor sit amet, consect etuer adipiscing elit. Sed id mi ut massa condimentum cursus. Ut cursus tinc Email Address f Like Submit Media TV Ads Nutritional Information Gift Cards © 2011 Applebee's IP LLC Investors Careers Lorem ipsum Allegen dolor sit amet, Int'l Franchising Contact Us Information consectetur Terms & Conditions Follow Us Carside To Go Menu Page 21
Applebee's UX Wireframe nav Menu category selection 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1. Category Descriptor When a user comes to a category there should be a headline which corresponds with the icon which Search the user has clicked on previously giving confirmation of their engagement. Additionally, there should be a brief description regarding the category item. Menu Locations Gift Cards Carside To Go About Us 2. Category Icons Entrees MAin Promotion 4 The second level category items should be large and bold giving the user the experience of noticing 1 A the food items first and all else second. When one of the items is clicked, the user is taken to a third Main level where the entree type is shown. Lorem ipsum dolor sit amet, Menu Image Image Image Image consectetur adipiscing elit. Sed luctus hendrerit hendrerit. 3. Menu Explorer MAuris fermentum augue nec mauris accumsan consequat. The menu explorer is on the bottom of second level and lower menu item pages. This expanding menu will allow the user constant access to their list of menu categories for easy access. With a Steaks Ribs Seafood Chicken establishment such as Applebee's where users often order multiple dishes per customer, it is important to navigate between items in a non-linear fashion. 2 4. Top level menu widget Image Image Image Image This widget, when engaged on a second level menu category (and beyond), this will take the user to the top level menu category listing. Pasta Burgers Sandwiches Sliders Later Phase Additions Menu A In later phases, regional menu items will filter the menu based on the local franchisee's menu Explorer 3 availability. Straight from the Chef Announcements The Neighborhood Egestas ac lorem, ridiculus integer! Egestas ac lorem, ridiculus Your Location: Lorem in dapibus aliquet ut sit, dis integer! Lorem in dapibus aliquet 1313 Darne Lane 617.461.9178 massa massa porta, porta ut sit, dis massa massa porta, Springfield, MA Call to order porta 02473 Carside To Go GO Select another location CTA CTA Suggestions: View More> Lorem ipsum dolor sit amet. Seasonal Promotion Neighborhood Lorem ipsum dolor sit amet, consectetur adipiscing Stories Lorem ipsum dolor sit amet, Image consectetur adipiscingImage Menu Item 1 Menu Item 2 CTA CTA Facebook Hear It First In The Neighborhood Facebook Fan Widget: Lorem ipsum dolor sit amet, consectetur adipiscing: • eget purus enim. Aliquam •Lorem ipsum dolor sit ame Menu Item 3 Menu Item 4 Full Name Lorem ipsum dolor sit amet, consect etuer adipiscing elit. Sed id mi ut massa condimentum cursus. Ut cursus tinc Email Address f Like Submit Media TV Ads Nutritional Information Gift Cards © 2011 Applebee's IP LLC Investors Careers Lorem ipsum Allegen dolor sit amet, Int'l Franchising Contact Us Information consectetur Refranchising Follow Us Carside To Go Terms & Conditions Menu Page 22
Applebee's UX Wireframe Menu Category 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1. Menu Category Hero The main hero image illustrating which menu category the user has selected. There is accompanying Search text to re-enforce this message as well. Menu Locations Gift Cards Carside To Go About Us 2. Menu Item Icon The menu items should display as icons allowing the user to primarily notice the food. Each food item Steaks MAin Promotion 1 should be position in the same perspective and size to give a sense of comfort to the user. When the user hovers over the icon, a div will appear giving the user a description of the dish as well as the price. If the user clicks on the icon, they will be taken to the single menu item page. 3. Title and Price Image The only text displayed under the menu icons should be the name of the dish and the price. 4. Badge system So the user can identify the different classifications of food. For example, when food is cross- referenced in more than one category, it will be given a classification badge. Some sample badges Menu might be: Explorer Spicy The Neighborhood Under 550 Weight Watchers 550 Under 550 S Spicy W Weight Watchers 5 Your Location: A •note, weight watchers points will appear in the copy descriptions (long and short form.) 1313 Darne Lane 617.461.9178 Springfield, MA Call to order S S W 550 W 02473 Carside To Go 5. Badge Appendix Key The only text displayed under the menu icons should be the name of the dish and the price. Select another location GO Image Image Image Image Later Phase Additions 2 Contextual News Item A The neighborhood bar will access this single sign on functionality, the user will be able to access their Lorem ipsum dolor sit amet, consectetur adipiscing elit. previous orders with their account. This same amount of accessibility will translate to a mobile web Nunc luctus, eros vel euismod sagittis, nisi lorem perspective. Food item Food item Food item Food item Read more > $9.99 3 $9.99 $9.99 $9.99 Suggestions: View More> 550 550 4 Lorem ipsum dolor sit amet. Image Image Image Image Menu Item 1 Menu Item 2 Food item Food item Food item Food item S $9.99 $9.99 $9.99 $9.99 Menu Item 3 Sit amet consecuter dolor et unum. Libiris, ad 550 W infinitum. Dia bolat. Find out more Image Image Image Image Menu Item 4 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc luctus, eros vel euismod sagittis, nisi lorem Food item Food item Food item Food item Read more > $9.99 $9.99 $9.99 $9.99 Media TV Ads Nutritional Information Gift Cards © 2011 Applebee's IP LLC Investors Careers Lorem ipsum Allegen dolor sit amet, Int'l Franchising Contact Us Information consectetur Refranchising Follow Us Carside To Go Terms & Conditions Menu Page 23
Applebee's UX Wireframe Menu Item Hover 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1. Menu Item Hover 1.1 When the user hovers over the selected food item icon for one second or more, a modal window will Search appear giving the user a brief description of the item along with the price and a CTA to the full food menu item page. Menu Locations Gift Cards Carside To Go About Us 1.2 If the user hovers outside of the spawned modal window, then the window will close. This action is Steaks repeated for each item hovered on. It only applies to food icons within the tertiary category pages and MAin Promotion lower. Later Phase Additions A In later phases, this modal area will also have an order online CTA, for efficient ordering capabilities for return customers. Image Menu Explorer The Neighborhood 550 Under 550 Spicy Weight Watchers Your Location: S W S S W 550 W 1313 Darne Lane 617.461.9178 Springfield, MA Call to order 02473 Carside To Go Image Image Image Image Select another location GO Suggestions: View More> Lorem ipsum dolor sit amet. Food item Food item Food item Food item $9.99 $9.99 Food Item $9.99 $9.99 Lorem ipsum dolor sit amet, 550 consectetur adipiscing elit. Proin 1 accumsan aliquet nunc, ac porta metus eleifend id? Aliquam condimentum $ 12.99 Image Image Image Image Menu Item 1 Menu Item 2 A Menu Item 3 Sit amet consecuter More Information dolor et unum. Libiris, ad infinitum. Dia bolat. Food item Food item Food item Food item $9.99 $9.99 $9.99 $9.99 Find out more 550 W S Menu Item 3 Sit amet consecuter dolor et unum. Libiris, ad infinitum. Dia bolat. it amet consecuter dolor Image Image Image Image et unum. Find out more > Menu Item 4 Food item Food item Food item Food item Lorem ipsum dolor sit amet, consectetur adipiscing elit. $9.99 $9.99 $9.99 $9.99 Nunc luctus, eros vel euismod sagittis, nisi lorem Read more > Media TV Ads Nutritional Information Gift Cards © 2011 Applebee's IP LLC Investors Careers Lorem ipsum Allegen dolor sit amet, Int'l Franchising Contact Us Information consectetur Refranchising Follow Us Carside To Go Terms & Conditions Menu Page 24
Applebee's UX Wireframe Menu Category (alternate) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1. Food item with small image Depending on the imagery available, the menu can display a menu item with a small sized icon Search 2. Food item with text description only Menu Locations Gift Cards Carside To Go About Us If there is no imagery available for a menu item, a only a text description will be provided Steaks MAin Promotion 3. Food item with large image Depending on the imagery available, the menu can display a menu item with a large sized icon 4. CTA The CTA will take the user to a singular food item page Image 5. Social Sharing The Facebook, Twitter and email sharing is only available on pre-existing items. Later Phase Additions Menu A In later phases, this layout will also have an order online CTA, for efficient ordering capabilities for Explorer return customers. 550 Under 550 S Spicy W Weight Watchers The Neighborhood Your Location: Food Item $9.99 Food Item $9.99 1313 Darne Lane 617.461.9178 Lorem ipsum dolor sit amet, Lorem ipsum dolor sit amet, Springfield, MA Call to order consectetur adipiscing elit. In eget 02473 Carside To Go 1 consectetur adipiscing elit. In eget purus enim. Aliquam pretium, velit purus enim. Aliquam pretium, velit eu congue iaculis, elit felis placerat, eu congue iaculis, elit felis placerat Select another location GO 550 S W 5 550 S Suggestions: View More> Lorem ipsum dolor sit amet. See More See More Food Item $9.99 Food Item $9.99 Lorem ipsum dolor sit amet, consectetur adipiscing Lorem ipsum dolor sit amet, consectetur adipiscing elit. In eget purus enim. Aliquam pretium, velit eu elit. In eget purus enim. Aliquam pretium, velit eu Menu Item 1 Menu Item 2 congue iaculis, elit felis placerat quam, et congue iaculis, elit felis placerat quam, et accumsan sapien sem eget quam. Sed justo. accumsan sapien sem eget quam. Sed justo. Menu Item 3 2 Sit amet consecuter dolor et unum. Libiris, ad 550 S W 550 infinitum. Dia bolat. See More See More 4 Find out more A Menu Item 3 Sit amet consecuter dolor et unum. Libiris, ad infinitum. Dia bolat. it amet consecuter dolor et unum. Food Item $9.99 3 Find out more > Lorem ipsum dolor sit amet, consectetur adipiscing elit. In eget purus enim. Aliquam pretium, velit eu congue iaculis, elit felis placerat it amet, consectetur adipis Menu Item 4 Lorem ipsum dolor sit amet, consectetur adipiscing elit. 550 S Nunc luctus, eros vel euismod sagittis, nisi lorem Read more > See More Media TV Ads Nutritional Information Gift Cards © 2011 Applebee's IP LLC Investors Careers Lorem ipsum Allegen dolor sit amet, Int'l Franchising Contact Us Information consectetur Refranchising Follow Us Carside To Go Terms & Conditions Menu Page 25
Applebee's UX Wireframe Single Menu Item (preferred) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1. Hero Area This area will give a large photo with overlaid text denoting the name of the item. Search 2. Single Food Item Description Menu Locations Gift Cards Carside To Go About Us This is the full food description, encompassing all of the information about the dish. MAin Promotion 3. Price Steaks 1 The price point which should match the menu item hovers price point. Bourbon Street Steak 4. Suggested Sides Image Dynamically added side dish suggestions should appear in this container based on the the specific entree selected. The suggested sides appear only for entrees. These sides will appear in the extras category as full food items. They will also link out to category items. 5. Tasty Topper Addition Menu The tasty toppers are related to the entree which is ordered and should appear accordingly. Explorer The Neighborhood 6. Safety And Information Disclaimer A juicy, tender steak jazzed up with Cajun spices and served with sautéed onions & 2 mushrooms and fried red potatoes. Your Location: The safety information is listed below the food items. A 1313 Darne Lane 617.461.9178 Springfield, MA Call to order 7. Social Sharing $ 14.99 3 Another reason to come into Applebee’s today. 8 02473 Carside To Go For all existing menu items, social sharing functions are available. This functionality is not available for 7 new items in phase I. The social sharing is comprised of Facebook sharing, Twitter posting and Select another location GO sharing via email. *social sharing is only available on select menu items Suggested Sides: Contextual News Item 8. CTA Copy Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc luctus, eros vel euismod sagittis, nisi lorem Copy to incite the user to come into an Applebee's to enjoy specific menu items and more. Read more > Later Phase Additions 4 Suggestions: View More> A In later phases, this area will become a call to action allowing the user to compile their order to be Lorem ipsum dolor sit amet. placed via a digital Carside to Go, which will allow the user to place a full Carside to Go order without Menu Item 1 Menu Item 2 Menu Item 3 Menu Item 4 Menu Item 5 the need to call. This CTA will also allow the user to place an order for call ahead seating, to increase $6.99 $6.99 $6.99 $6.99 $6.99 in restaurant dining. Add a tasty topper: B In later phases, single food items comments, ratings and social sharing will be available as agreed upon. Menu Item 1 Menu Item 2 5 Menu Item 3 Sit amet consecuter dolor et unum. Libiris, ad * Note involving singular menu items infinitum. Dia bolat. All menu items will have a singular food item page provided unless agreed upon via client request. Menu Item 1 Menu Item 2 Menu Item 3 Menu Item 4 Menu Item 5 MAximum character counts: $1.99 $1.99 $1.99 $1.99 $1.99 B Find out more Menu Item : 45 characters with spaces *NOTICE: ITEMS MARKED WITH AN * MAY BE COOKED TO ORDER. CONSUMING RAW OR UNDERCOOKED MEATS, POULTRY, 6 Menu Description Copy : 290 characters with spaces SHELLFISH OR EGGS MAY INCREASE YOUR RISK OF FOODBORNE ILLNESS, ESPECIALLY IF YOU HAVE CERTAIN MEDICAL CONDITIONS. Menu Item 4 Lorem ipsum dolor sit amet, consectetur adipiscing elit. To our guests with food sensitivities or allergies: Applebee's cannot ensure that menu items do not contain ingredients Nunc luctus, eros vel euismod sagittis, nisi lorem that might cause an allergic reaction. Please consider this when ordering. Read more > Variations in ingredients and preparation, as well as substitutions, will increase or decrease any stated nutritional values, such as calories. CTA Media TV Ads Nutritional Information Gift Cards © 2011 Applebee's IP LLC Investors Careers Lorem ipsum Allegen dolor sit amet, Int'l Franchising Contact Us Information consectetur Refranchising Follow Us Carside To Go Terms & Conditions Menu Page 26
Applebee's UX Wireframe Single Menu Item (alternate) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1. Generic Hero Area If photography is not available for a menu item, the same hero image as the category page will be Search shown as to not create user confusion (as well as avoiding regressive scalability) 2. Single Food Item Title and Description Menu Locations Gift Cards Carside To Go About Us This is the full food title and description, encompassing all of the information about the dish. MAin Promotion Steaks * Note involving singular menu items All menu items will have a singular food item page provided unless agreed upon via client request. 1 Maximum character counts: Menu Item : 45 characters with spaces Image Menu Description Copy : 290 characters with spaces Menu Explorer Bourbon Street Steak 2 The Neighborhood A juicy, tender steak jazzed up with Cajun spices and served with sautéed onions & Your Location: 1313 Darne Lane 617.461.9178 mushrooms and fried red potatoes. Springfield, MA Call to order 02473 Carside To Go $ 14.99 Another reason to come into Applebee’s today. Select another location GO Suggestions: View More> *social sharing is only available on select menu items Lorem ipsum dolor sit amet. Suggested Sides: Food Item $9.99 Lorem ipsum dolor sit amet, consectetur adipiscing elit. In eget purus enim. Aliquam pretium, velit eu congue iaculis, elit felis placerat quam, et accumsan sapien sem eget quam. Food Item $9.99 Menu Item 1 Menu Item 2 Lorem ipsum dolor sit amet, consectetur adipiscing elit. In eget purus enim. Aliquam pretium, Menu Item 3 velit eu congue iaculis, elit felis placerat quam, et accumsan sapien sem eget quam. Sit amet consecuter dolor et unum. Libiris, ad infinitum. Dia bolat. Add a tasty topper: Find out more Food Item $9.99 Lorem ipsum dolor sit amet, consectetur adipiscing elit. In eget purus enim. Aliquam pretium, Menu Item 3 Sit amet consecuter velit eu congue iaculis, elit felis placerat quam, et accumsan sapien sem eget quam. dolor et unum. Libiris, ad infinitum. Dia bolat. it amet consecuter dolor Food Item $9.99 et unum. Find out more > Lorem ipsum dolor sit amet, consectetur adipiscing elit. In eget purus enim. Aliquam pretium, velit eu congue iaculis, elit felis placerat quam, et accumsan sapien sem eget quam. Menu Item 4 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc luctus, eros vel euismod sagittis, nisi lorem *NOTICE: ITEMS MARKED WITH AN * MAY BE COOKED TO ORDER. CONSUMING RAW OR UNDERCOOKED MEATS, POULTRY, Read more > SHELLFISH OR EGGS MAY INCREASE YOUR RISK OF FOODBORNE ILLNESS, ESPECIALLY IF YOU HAVE CERTAIN MEDICAL CONDITIONS. To our guests with food sensitivities or allergies: Applebee's cannot ensure that menu items do not contain ingredients that might cause an allergic reaction. Please consider this when ordering. Variations in ingredients and preparation, as well as substitutions, will increase or decrease any stated nutritional values, such as calories. CTA Media TV Ads Nutritional Information Gift Cards © 2011 Applebee's IP LLC Investors Careers Lorem ipsum Allegen dolor sit amet, Int'l Franchising Contact Us Information consectetur Refranchising Follow Us Carside To Go Terms & Conditions Menu Page 27
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