The Kindness Issue - Learning from Lockdown p8 Strictly NHS champion! p3 - Leeds Teaching Hospitals NHS Trust
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
staff magazine | Summer 2021 The Kindness Issue Learning from Strictly NHS Supporting opportunities Lockdown p8 champion! p3 for BME staff p20
Contents | www.leedsth.nhs.uk 4-5 Acts of kindness 6 Team Spotlight 7 New CAT Unit opened by The Countess of Wessex 8-9 Learning from lockdown 10 Day One launches as first national charity for patients with life- changing major traumatic injuries 12 Junior Doctor Health and Wellbeing Champions 13 Civility saves lives elearning 14 New hospitals on track despite the COVID pandemic 7 4 New CAT Unit opened by The Countess 16 Vaccine news round-up Acts of kindness of Wessex 17 DIT news 18 Charity corner 19 My Job 20 Opportunities for BME staff 21 Staff take a dose of ‘Vitamin G’ thanks to RHS 22-24 Farewells 8 15 Learning from Lockdown Recognition and reset 26 What’s your kindness type? Take our quiz and find out! 27 60 Seconds Bulletin is produced quarterly by the Communications Department. Photography by Medical Illustration Design by Octagon Design & Marketing Ltd Send your feedback, ideas and suggestions for the next edition to communications.lth@nhs.net or call exts. 64303/66494/66244. Copy deadline is 1st August 2021 For more news on a daily basis from LTHT please follow us on social media: 21 20 NHS and RHS join forces to promote Supporting opportunities for BME staff green wellbeing search for ‘Leeds Teaching Hospitals NHS Trust’ @LeedsHospitals 2
www.leedsth.nhs.uk | News Strictly NHS sees Adam Wilson crowned Welcome dancefloor champion Welcome to the Summer issue of Bulletin! The pandemic has caused us all to take a step back, re-evaluate, and consider Adam Wilson, from the LTHT The members of staff from LTHT, what needs changing in our lives. Safeguarding team, was crowned included Karen Sykes, Lauren Pickup, Strictly NHS champion along with Andrew Viggars, Nilam Jadav-Patel, as As an organisation, we have taken this his professional dance partner Amy well as winner Adam Wilson, all trained to heart on several levels. First – and following a night of glitz and glamour at with their partners during the six weeks most importantly – is looking to our the Empress Ballroom in Blackpool at the leading up to the live extravaganza. staff. The pandemic has affected us beginning of June. all in different ways, and it is crucial As well as having the chance to show we are looking out for each other The event was the culmination of off the results of their hard work in and making our own health and months of preparation and saw twelve training, the night was also a celebration wellbeing a priority. We have to have NHS colleagues from across the country of the dedication of colleagues working everyone on board if we are to tackle – including five from LTHT – perform across the NHS during the course of the challenges ahead and we can’t alongside their professional dance the pandemic. The show exceeded its expect to deliver excellent care for partners in front of a live audience and a fundraising target of £10,000 for NHS our patients if we are not first looking panel of judges. charity partner Blue Skies. after ourselves. Our operational transformation programmes are our way of ensuring we our recovering our services in the best and most efficient way possible, ensuring we do our best for our patients, work alongside our local partners, and anticipate how our services will fit within and alongside the new hospitals being built at the LGI site. We are using the Leeds Improvement Method to ensure we are constantly looking at ways to improve how we do things. Underpinning all of this is a broader question, a cultural question, one that I want to put to everyone at LTHT: How can we be a kinder organisation? And this is what this issue of Bulletin is all about – whether that’s being kind to ourselves, kind to one another, or kind to the planet. We remember kindnesses, we replicate them, and we thrive on them – most importantly, kindness starts with you. So, what does kindness means to you? I would love to hear what you think. Kind regards Julian Hartley, Chief Executive 3
Feature | www.leedsth.nhs.uk Acts of kindness Colleagues share how kindness has made a difference to their work Kindness can come in all shapes and sizes, from a single small act to a whole way of listening, interacting and being. As part of our campaign to make LTHT a kinder organisation, we asked staff for examples of acts of kindness that have turned a bad day around, cleared a raft of troubles, or simply left them with a smile on their face. Lisa Beaumont, Play Team Leader “Recently I heard that a parent talking about me to a new member of the play team was still thanking me for the play support I gave to their child ten years ago! She asked for her thanks to be passed on to me again! That really did make me smile. “Members of my team often leave diet cokes on my desk as presents, and I even got them sent in the post when I had Covid – it makes me smile every time! Even a simple act such as someone telling me ‘you’ve got this’ when I’m having a wobble makes a huge difference.! “The unbelievable support, kindness and advice I got from my work family and friends when I recently got Covid, especially the support and guidance for my parents, really helped me get through some very dark days. It made me feel valued and loved and of course very lucky to be part of an amazing team here at Leeds Children’s Hospital.” Lisa Beaumont Tracy Campey Tracy Campey, Bereavement Midwife “I’d like to tell you how extremely grateful I am to my colleagues in the Risk Management team. Agnes Woodhouse, Jo Morley, Rosie Richardson and Kirsty Gregory. They are all simply wonderful and are always incredibly kind to me, in particular when I’m looking for a shoulder to cry on. They make me cups of tea and will often ask if there is anything they can do to help ease my work load. “I don’t think they actually realise what a difference they make to me. I’d love their kindness to be acknowledged!” 4
www.leedsth.nhs.uk | Feature Gemma Issrir, Medical Secretary HIV Outpatients Department “I had a very difficult Ramadan this year as due to the pandemic my family were Sophie Blow (and still are) stuck abroad - however the day of Eid (the end of Ramadan, day of celebration) my colleagues made my day Sophie Blow, Advanced so special! They bought me gifts and they Clinical Pharmacist were so kind to me and respectful. This was one of the million acts of kindness “When someone offers to make you a that I receive from colleagues every day. I coffee and asks how your day is - that’s made my day. When heads are down, am so grateful to work with them.” Celebrating the and the pressures is on, with everyone working so hard it’s easy to forget to Gemma Issrir life and career of check in with each other. You lose what was normal pre-COVID and when Pete Colmer you have that 5 minutes it just makes A memorial bench commemorating you remember who you are, what the life and career of Pete Colmer you are part of, and how we are all was unveiled at St James’s Hospital doing this together. Asking a friend in April. or colleague ‘would you like a drink making’ can make their day, as tough Pete sadly died in July 2020 after as it has been and continues to be I try retiring from his role at LTHT the and remember that.” previous May due to ill health. Pete worked at the Trust for 34 years, starting as a ward housekeeper, before moving on to work in Geoffrey Giles theatres, where he stayed until his retirement. During a special dedication, the memorial bench was unveiled by Pete’s wife, Angela, their three daughters – Gabby, Kate, and Megan – Chief Executive Julian Hartley, and many of Pete’s friends and former colleagues. Pete met his wife, Angela, in 1997, Zoe Lock, non-registered who also works for the Trust as a vaccinator (next to discharge coordinator. Emma Williams number 6) She said: “Pete brought so much warmth to the lives of those he “I’m a strong believer in kindness. I have Emma Williams, Lead always done charity work and I think I met and worked alongside. He was a much-loved member of the team Nurse, Elland Road always will do it. Kindness spreads and and his colleagues held him in very it’s infectious and it helps me believe that Vaccination Centre out of everything bad comes something high regard.” “If there are any complaints about good. I was offered a job recently from a She added: “He didn’t just work for patient experience at Elland Road, then chance meeting and an act of kindness.” the NHS, he believed in it - he was they come to me and it can be easy to the Leeds Way in every way.” get caught up in the negatives. I have Zoe Lock The memorial bench was funded learnt the importance of mindfully by Pete’s family and colleagues and checking in on the Friends and Family is sited on the terrace on level 4 of Test feedback for the vaccination centre, the Bexley wing at St James’s, where where the comments and experience are Pete would often have a coffee overwhelmingly positive and it gives me break looking out across the city. a more balanced view. “I was really pleased recently to get a card and a box of chocolates from a colleague who was leaving the vaccination programme and going back to their substantive role. We had worked closely together and it was lovely to be thanked personally for the support she felt I had given her.” 5
News | www.leedsth.nhs.uk Team Spotlight: Clinical Skills and Simulation Education Team The Clinical Skills and • by developing colleagues Simulation Education to become better Team are based at the educators within their Clinical Practice Centre workplace, through at St James’s. A team of the development and ten, their primary role delivery of a bespoke is to support, advise debriefing course. and deliver education to clinical teams at LTHT We support educational using the latest medical events at the Clinical simulation equipment, Practice Centre, ranging whether that’s through from a single trainee in-situation training or using a VR simulator to delivering regional and large-scale regional or national boot camps. national programmes. Our team is here to support, develop and enhance education for What are the all staff here at the Trust, different roles which improves the care delivered to our patients. within the team? by porter technicians Laura coordinate loans of kit to and Yusaf. departments within the Trust We have two administrators, and manage the VR room, in Lesley and Daniel, who are The team is managed by responsible for much of the Rachael and Hilary, our which trainees can access a Are there any recent vast range of VR simulators background work in running clinical skills and simulation for surgical training. achievements or our courses, e.g. booking development leads, registered plans for the future? in trainees and faculty, nurses who also deliver We have been very reactive advertising, customer service training as clinical educators. to training needs, especially We are currently developing and collating feedback and Hilary and Rachael advise since the onset of the our portfolio of boot camp evaluation. They are also on the development of Covid pandemic and we programmes following the involved in new course new courses, oversee the are always reviewing and successful pilot of our first development. In many ways, course portfolio and offer altering the way we work as Obstetrics and Gynaecology they are the glue that sticks educational support, advising we strive to deliver the best Boot Camp, which ran in the team together. on the delivery of local, service possible for trainee April this year. This builds regional and national courses. and faculty. on the success of the award- Our clinical skills and winning national Urology simulation technicians are Boot Camp, developed here led by Dan, and he is joined at Leeds, which is now in its by Dave, Jack and Mark. What happens on an How do the team 7th year. They are responsible for all average day? make a difference technical aspects of courses, We are also in the process including setting them up. There is no such thing as at LTHT? of recruiting a Clinical Skills They are often involved in an average day within the By supporting, advising on and Simulation Educator setting up complex audio Clinical Skills and Simulation and delivering education who will enable us to visual and virtual reality kit. Team as our work is so varied within the Trust, we aim support and deliver a lot They often work with course and different. One day we can to constantly improve the more in-situ simulation leaders in driving simulations be running in-situ simulation educational experience education across the Trust. using our 3G Sim Man and within a department at the of staff: In addition, following on other high-fidelity manikins. Trust as well as a regional from the success of our pilot • through the use of in-situ Our technicians are skilled in Health Education England Introduction to Debriefing simulation (delivered in a making complex anatomical programme in the Clinical courses, we are looking to clinical area to improve models using ‘medical meat’ Practice Centre. The next we expand and reach out to the use of human factors (animal tissue that is made could be delivering a national trainees from outside the and clinical skills within into human anatomical programme on behalf of the Trust. We are also promoting the team); models), and often work with Royal College of Surgeons. the excellent range of VR faculty in the development of The following week, we might • by revisiting a difficult simulation surgical trainers new educational models. Our be running a full-week boot clinical situation and debrief that we have available for all technicians are ably supported camp for 60 trainees. We also the staff; staff to access. 6
www.leedsth.nhs.uk | News New Children’s Assessment and Treatment Unit opened by The Countess of Wessex Staff and patients at Leeds Children’s Hospital were delighted to welcome HRH The Countess of Wessex to officially open the newly relocated Children’s Assessment and Treatment (CAT) Unit via a virtual event in March. Her Royal Highness was ably assisted on the day by 11 year old Hajrah Hussain who was being cared for in the unit and kindly agreed to unveil a commemorative plaque. The CAT Unit assesses and manages the care for children and babies aged from 1 day to 16 years old who have been referred by their GP, the Paediatric Emergency Department or other healthcare professionals in the community. The team on the unit sees children with a wide variety of urgent medical problems including asthma, gastroenteritis, infections, diabetes complications as well as suspected appendicitis and any other illness that requires further and expanded to allow up to 90 patients achieved very quickly and under difficult investigation and diagnosis. to be cared for at the busiest times. The circumstances… The patients’ and relocation has meant that the unit has families’ experience is everything you During the virtual tour of the unit more side rooms and consultation rooms want it to be.” The Countess was able to speak with and has the additional advantage of now young patients and their parents and The new unit has been designed with being co-located with other children’s heard first-hand how the new unit has young people in mind, with specific areas services within the Leeds Children’s improved patient experience. She also where play leaders can run activities Hospital footprint of the Leeds General spoke to ward staff about the difference for children which makes their stay Infirmary site. the new environment had made to the not only more enjoyable but allows way they delivered patient care. Her Royal Highness said of the new them to engage in their treatment, and unit: “It’s wonderful to have met some learn more about it so that if they do The CAT Unit sees up to 18,000 children of the patients who have helped me have to come back they’re much more and young people every year. The unveil the plaque but have also had a comfortable. Staff facilities have also former unit catered for around 35- chat with me about their experience. been carefully incorporated with office, 40 young people per day but due to It’s not until you actually hear the training and rest spaces all located on the increasing demand has been relocated feedback that you realise what has been unit for easy access. 7
Feature | www.leedsth.nhs.uk Learning from Lockdown Staff share what they have learned about themselves during the pandemic and what they’re resolving to do differently The coronavirus pandemic and the with people trying to work from home succession of lockdowns over the course (where possible) you can find yourself of 2020-21 has caused many of us to working on a corridor with no-one else take a long hard look at our lives and around. That’s why as part of planning re-evaluate our values, goals, and how my working time I try and ensure a mix we spend our time. It’s caused us to of focused, alone working, group teams ask questions about how we do things calls and one to one calls. It’s important and what we can do differently to to keep talking and feel connected. better enjoy the time we’re given. Here, “My new habit is an old habit, but one colleagues share some of their insights I’ve got better at! I work at my best when and resolutions from the past year. both my mind and body are active. I’ve always run but through lockdown I’ve run more frequently. To avoid the crowds Lisa Beaumont, Play Team I’ve had to explore new routes as well as Jo Reynard, nurse in Leader finding ways to run past the good spots charge, Elland Road for a take away coffee. I’ve also found it “I learnt that I a way of connecting with my community, Vaccination Centre really need to get you smile at people as you run past, say better at the work- “I have enjoyed the strong local thank you to people for giving you space. life balance and community spirit that has risen during That’s been really great.” have made some and post lockdown where I live in positive changes, Bingley. With my background as an but I find it hard Infection Prevention Nurse, I set up especially with the a Coronavirus Resilience Group on children being at Facebook and we have over 2,500 the heart of all members now. It was a place to check in we do at Leeds Children’s Hospital. I on people, to share community support did try some mindfulness exercises but and to post the right information about couldn’t get into this! I find it hard to the virus and vaccines. There have been switch off, but I have started to walk so few cases in the area. I really felt the more with friends and I will ensure that closeness of my family at this time and this continues. with two parents working full time, it has taught my teenagers a great deal about “I have always felt very lucky to have the need to be more self-sufficient.” some amazing family and friends in my life, after losing my brother in a road traffic accident many years ago. I have each and every day felt truly lucky to have the strength and support of all my good friends, many who I have been lucky to meet at some point along the many years of working at LTHT.” Fatimah Bint-Hanif, vaccination administrator “I fostered stray cats and their kittens Sophie Blow, Advanced during the first lockdown with Henry’s Clinical Pharmacist Haven Cat Rescue, then I paused to focus on university though I’m still “I work best when I involved with the cat rescue now have people around (doing admin jobs). I think lockdown me - a bit tricky in helped me learn so much about Manik Chandra, Consultant a lockdown but I’ve compassion and I thrived on helping learnt the importance others. At one point we had seven Anaesthetist of scheduling time with cats in the house! I’m studying speech “The pandemic allowed me to rekindle people to touch base, and language therapy and I think my love of cricket! I went about catch up and check in. It this work with animals (I also helped reseeding my back garden, preparing a can be very easy when nurture some birds) has helped my wicket and setting up a cricket net, which you’re not working communication skills. I felt like I’m allowed me to practice along with my directly with patients to find that giving a voice to the voiceless.” two sons who also love the game!” you’re isolated from people, especially 8
www.leedsth.nhs.uk | Feature “Between lockdowns and as restrictions Julie Atkinson, Clinical eased, I ventured further afield. As my fitness, endurance and stamina Supervisor improved I was able to ride distances “With my husband, we learnt and I’d not really done for years. I ventured performed TikTok dances in the garden all across the stunning countryside of during the pandemic and it has been the Yorkshire Dales and the Forest of great. It was something to do to get both Bowland. My physical fitness improved me and the other half moving and it was significantly. The fantastic endorphin a complete laugh. He hates dancing but I rush of cycling coupled with the sense of love it and it has kept us going and kept achievement and taking in some of the us (and our friends) entertained. Our best countryside in England helped me to daughter is turning 21 soon and we’ve a manage stress, and had a greatly positive surprise planned for her…” Mike Fulton, Research and impact on my mental health. Innovation Communications “As the cycling ‘season’ came to a close Manager in October 2020, I looked back on my Strava stats and noticed I’d covered an “When the first lockdown happened, all astonishing (for me), 2400 miles, the the social cycle rides I’d been enjoying distance from Moscow to Lisbon and immediately stopped and working from 160,800 feet of climbing – just over 5 home became the norm. However, I times the height of Mount Everest. I’ve soon realised that there was a fantastic carried on cycling in 2021, so far cycling opportunity to cycle like never before. 850 miles. As lockdown has lifted, group The rush hour ceased to exist meaning rides have started again with the club the roads were open, quiet and safer. My I’m part of which is great. I’ve led other evening commute rides turned into more cycling events and shared the joy I’ve got adventurous rides cycling close to where I from cycling in 2020 with other cyclists.” live in Calderdale. WIN a day out at RHS Harlow Carr in Harrogate, with Afternoon Tea in Bettys Café Tearoom and Shop Enjoy a good dose of Vitamin G and experience the uplifting and restorative power of plants (and cake) with a visit to RHS Harlow Carr and Bettys Café Tea Rooms and Shop. Garden-loving staff from Leeds Teaching Hospitals recently visited RHS Harlow Carr just ahead of National Gardening Week in April, to enjoy a hands-on learning session with the gardeners to improve their knowledge and develop their skills. Now it’s your turn to make some time for yourself and three guests and absorb the calm and tranquil setting in the gardens, before settling in for a much deserved cup of tea and treats as part of the Bettys Café Tea Room Afternoon Tea experience. To be in with a chance of winning, please answer the following question: What does the G mean in Vitamin G? Terms & Conditions end of December 2021 and is subject to The competition is open to all staff availability. Entry to RHS Harlow Carr Submit your answer via Typeform: working at Leeds Teaching Hospitals Gardens and Afternoon Tea is based on https://leedsth.typeform.com/ Trust. There is no monetary equivalent four people. The winner will be notified HarlowCarrComp and the prize must be taken before the by email by 31 August 2021. 9
News | www.leedsth.nhs.uk Pictured: LTHT Chief Executive Julian Hartley with Lucy Nickson, CEO of Day One. Day One launches as first national charity for patients with life-changing major traumatic injuries Day One Trauma Support announced While some rehabilitation support and throughout the Major Trauma its official launch as the first national already exists for neurological and Network across West Yorkshire. It’s an independent charity supporting survivors spinal injuries, Day One will now also important step forward to bringing this of major traumatic injuries across the UK serve a much wider group of patients, much-needed support to patients across in May. including those with musculoskeletal the country.” injuries, for whom no existing support Day One was created to offer financial, The charity offers a broad range of exists. The charity, which has supported legal, practical and emotional support support, including emergency funding more than 1,000 patients locally since its for accommodation for families needing to help people cope with the wider inception, now looks to extend its reach to be close to their loved one whilst implications of life-changing injuries, to the 27 major trauma centres across in hospital, as well as longer-term such as those resulting from car the country. funding to support survivors and their accidents, sporting accidents, physical Julian Hartley, Chief Executive, said: “I families. A dedicated team of volunteer attacks or falls from height. The am delighted that Day One is now able Peer Supporters who have had similar charity was founded by Professor Peter to share more widely the expertise it accidents or injuries are able to support Giannoudis, Orthopaedic Surgeon, and has developed alongside our clinicians patients in person or over telephone has been operating in West Yorkshire not just in our Major Trauma Centre by empathising and sharing their own since 2014. here in Leeds, but also in allied services experience of recovery. 10
www.leedsth.nhs.uk | News Leeds Children’s A for effort to Diabetes Team AAA Team Following an extraordinary effort, celebrate DigiBete the Central Yorkshire Abdominal Aortic Aneurysm (AAA) screening team has successfully screened all men who were due to be invited App winning App of for screening during the 2020/21 year. The team, based at Seacroft the Year Hospital, would usually perform ultrasound screening scans for over 7,000 men each year, operating from 140 locations in the Leeds and Wakefield area. The DigiBete App – made in partnership store insulin ratios/doses and pump Screening was suspended during with the Leeds Children’s Diabetes Team settings, add appointments and school the first national lockdown and – won ‘App of the Year’ at this year’s healthcare plans and much more. recommenced in June 2020, prestigious UK Dev Awards in March. After only 9 months, the app has already however with a disrupted service. The DigiBete App in partnership with been rolled out across 95% of clinics The team has since brought the Leeds Children’s Diabetes Team, was in England and Wales with nearly 40% programme back up to date, officially commissioned by NHS England of the 30,000 strong patient cohort for with all eligible men invited for under the COVID-19 emergency response this app now actively using it. This is not screening with an impressive in June last year, having already been only resulting in some significant cost attendance rate of 81% - only adopted by NHS Wales. savings for the NHS but is also having an 2% lower than the average pre- extremely positive impact on the lives of The app builds on the success of the pandemic attendance. One of the thousands of children and their families. established DigiBete.org digital diabetes few programmes in the country platform to provide a bespoke digital The DigiBete app is also the only to have achieved this goal, the self-management tool for young people app of its kind specifically aimed at team can now continue to offer and families living with Type 1 Diabetes children and their families. The app was this service to the benefit of local (T1D), to help overcome barriers to good developed using a co-creation approach communities. diabetes care. with parents, clinicians and the wider T1D community. Every resource on the app is co-designed and clinically approved by the Leeds The app was praised for its impact Children’s Diabetes Team based at Leeds and creativity, with the judges Children’s Hospital. The DigiBete Team commenting; “This app has clearly incorporates clinical staff including Dr made an incredible impact and has Fiona Campbell, paediatric diabetes creatively solved a need that hasn’t specialist nurse Caroline Mulier and been addressed before. An impressive dietician Frances Hanson. focus on their metrics for success really stood out to the judging panel.” The DigiBete app provides a wide range of clinically approved, age-appropriate The UK Dev Awards celebrate innovation resources to help with the self- in digital communication, recognising management of T1D. Users can favourite those who are optimising user and save video resources to their device, experiences, and improving accessibility. 11
News | www.leedsth.nhs.uk Junior Doctor Wellbeing Champions’ projects improve trainees’ experience at Leeds Inspired by our junior doctors’ of my colleagues. It has been a good genuine interest in improving platform to offer help and ideas for the working conditions, the Guardian of wellbeing of doctors.” Safeworking Team created a voluntary Azza Almaremi “I enjoy my role as role to enable junior doctors to a Wellbeing Champion because it follow their passion and support their allows me to advocate for junior colleagues in this area. doctors, to help them have a positive Twelve Junior Doctor Wellbeing experience while working at LTHT. It Champions were appointed, after is also a chance to work with highly- which a series of training days on Team have been working with the motivated individuals who are invested different aspects of health and Wellbeing Champions to find ways in the wellbeing of others. The LTHT wellbeing were held together with to address these findings. Their first champion network has been an mentoring and leadership training. practical project has been developing incredible source of support for me and Although this was all held virtually, a wellbeing handbook, which is many colleagues who struggled during the Guardian of Safeworking Team hoped to be a physical aid rather than the pandemic.” have really enjoyed working with the an online resource, in response to Josh Wren “It has been a pleasure Champions and feel very much part of feedback suggesting that IT contact working with similarly-minded people a big team. can sometimes feel overwhelming. This with the aim of promoting junior As part of their new role, the will ultimately form part of a welcome doctor wellbeing. I hope to continue Champions organised two well- pack which will be included in face-to- wellbeing related work throughout received surveys exploring health and face induction when permissible. If this my medical career and this role has wellbeing among their colleagues proves successful then the team hope bolstered this hope!” during the pandemic alongside testing to extend these resources across more staff groups so everyone can benefit. Laura Yeates “Being a Wellbeing knowledge about wellbeing resources. Champion gives me the unique Over 70% of respondents described a Despite being a challenging year, the opportunity to improve working lives significant impact on their health over Wellbeing Champions have provided and gain the skills needed to support the last 18 months. The results also enthusiasm and positivity for the my colleagues in a difficult role. We showed that few doctors were aware future. Their individual projects have help to communicate junior doctor of all the support available from the touched on many aspects of life needs and direct change. I have also Trust for their health and wellbeing. as a junior doctor that have been been able to signpost colleagues to These include simple practical things enlightening, and has empowered wellbeing resources which previously like where you can make a cup of them to be active throughout their I had not known were available tea at 2am through to accessing career in supporting colleagues of all following our training days. This has support from our team of staff clinical disciplines within the NHS. been especially important during the psychologists and our Professional The Junior Doctor Wellbeing pandemic where methods have support Support and Wellbeing Team. Champions talk about their experience have needed to be adapted and I in their roles over the past year: am proud to have contributed to the The Guardian of Safeworking improvements.” Jo Corrado “I have absolutely loved being a Wellbeing Champion for the second year running. This year the role expanded to enable me to mentor the 2020/2021 Wellbeing Champions. It has been really satisfying to see their creative ideas come to fruition as they developed projects and interventions to support the wellbeing of all junior doctors within the Trust. It’s amazing that even though clinical pressures have been enormous over the past 12 months, promoting the wellbeing of doctors has remained top of the agenda for the Guardians of Safeworking and the Professional Support and Wellbeing Team.” Moruf Salawu “Being a Wellbeing Champion for me has been about service and improving the welfare 12
www.leedsth.nhs.uk | News New Staff Support Chaplain prioritises staff wellbeing Long shifts in full PPE. No time for a break. Lost opportunities to connect with colleagues. All this and more, has unfortunately become all too familiar throughout the pandemic. Where once you could at least rely on a quick cup of tea and a chat with a colleague for the most basic of physical and mental rejuvenation, the pressures of the last 12+ months have seen staff dedicate their all to their patients, often at the expense of their own wellbeing. In recognition of this, LTHT has introduced numerous measures to try and increase support for staff wellbeing. These initiatives have been aided by more than £1 million in donations for our NHS heroes, provided by Leeds Hospitals Charity and including a £400,000 donation from NHS Charities Together, raised by fundraisers from all over the country. Appointed in early April, the recruitment of Andrea Farley-Moore as the new Staff Support Chaplain has been an integral step to provided more holistic Staff Support Chaplain Andrea Farley-Moore support to NHS staff across all LTHT sites. Appointed to the Chaplaincy and a chaplain - we are here for the good Andrea said: “This year has affected us Spiritual Care team, Andrea is keen as well as the challenging times, to all differently, producing a whole range to highlight that support from the uncover hope in the busyness of life, to of thoughts and feelings from anger to Chaplaincy is open to everyone, celebrate the small wins and share the anxiety, exhaustion to confusion. Some regardless of their background, faith and life changing moments.” people just feel numb, others feel their beliefs: “Even if someone just wants a deeply held values have been jeopardised Staff from all areas and roles at LTHT are five minute chat, I’m here to listen.” during this time. These are all normal welcome to contact Andrea for support responses to abnormal events and it “We all need to discover a sense of - or just a chat - by emailing andrea. can be helpful to talk them through in wellbeing…and work out what gives farley-moore1@nhs.net, calling 07385 a safe space with someone outside your us strength. You don’t need to be 460931 or via the Chaplaincy Office on immediate work context.” feeling at the end of yourself to talk to 0113 20 65935. What is Civility Saves Lives Training? Evidence shows that rudeness Lives website, where you can access impairs performance, and can lead further information and resources to negative outcomes for patients. to support you to embed the When healthcare staff experience learning. rudeness, 80% of people lose time worrying about it and 38% reduce the quality of their work. How do I access the The 15 minute short training learning? video provides an overview of the importance of civility in the This learning can be accessed through workplace, and the possible impact the LTHT Training Interface: Leeds of incivility on our team members Teaching Hospitals (leedsth.nhs.uk) and the people we care for. The under the local compulsory section. training is delivered in the form of a Or you can visit the Civility Saves Ted Talk and provides an interesting Lives website directly: and educational perspective on www.civilitysaveslives.com civility. Please note: You will need to By accessing this learning you will access the training either through be referred to the Civility Saves Microsoft Edge or Google Chrome. 13
News | www.leedsth.nhs.uk New hospitals on track despite the pandemic Our plans to build two new hospitals at Leeds General Infirmary have been making great progress despite all the challenges that the Covid pandemic has brought about. The Trust’s plan to develop a new state-of-the-art adults’ hospital and a new home for Leeds Children’s Hospital are on track and we will be shortly announcing those companies who will be producing the designs – a significant step forward for the project. The new hospitals, which will be completed in 2025, will focus on The new hospital development will Wing to reduce any disruption to patient-centred care with modern also release estate at Leeds General patients and staff. and forward-thinking environments Infirmary to support a new Innovation Hoardings around the LGI site have allowing staff to provide the most District in the centre of Leeds, bringing been completed and depict staff advanced care and treatments in huge economic benefits for the city and wider region. and patients who use the hospital hospital or remotely. services – as well as some of the The development is one of the most It is predicted that the LGI designs produced by young children significant in the UK covering more Development Site project could deliver showcased along the Calverley Street than 94,000 square metres with initial direct and wider economic benefits side of the site. funding of £600 million for the project estimated to be up to £11.2bn in net confirmed by the Department of present value terms - and more than Further demolition will be continuing Health and Social Care (DHSC). 3,000 jobs. throughout 2021 to prepare the site for the start of construction on the new The project, known as Building The design company for the new hospitals sometime in late 2022. the Leeds Way, also includes a new hospitals will be announced soon and, pathology laboratory at St James’s shortly afterwards, there will be a first Engaging with patients, staff Hospital that will provide state-of-the- set of concept designs available for and wider stakeholders is a key art pathology facilities for Leeds, West people to see. This will be followed part of the Building the Leeds Yorkshire and Harrogate. by further engagement with staff, Way programme. Their input is clinicians, patients and the public to crucial throughout the project, LTHTChair, Dame Linda Pollard, said: from taking part in the public give their input as the detailed designs “We are trailblazers here in Leeds, and consultation on co-locating are taken forward. this significant investment in health inpatient maternity and neonatal services for patients from Leeds and Demolition is progressing on the services to sharing feedback on the the wider region is moving forward at old buildings, with the contractors hospitals’ design. pace despite all the challenges we’ve currently sensitively deconstructing the faced with the Covid pandemic.” empty building that adjoins Jubilee Engagement with staff, clinicians 14
www.leedsth.nhs.uk | News and young patients and their families has been particularly important for the new Leeds Children’s Hospital who have all had an input into the design process. Recently the Countess of Wessex, who is patron of Leeds Children’s Hospital, heard all about the development plans from some of the children when she paid a virtual visit to the hospital. She also heard from some of those working on the new buildings on what it means personally to them. DSM demolition site supervisor, Mark Neave, spoke to HRH about his role and how the hospitals have a special meaning for him after the stillbirth of one of his children and the premature arrival of his son Kobi. He told her how special the care was that he and his family received at the time, and said he was delighted to now be involved in helping with the development of the Recognition and reset As part of the goal to make Leeds pandemic, every member of staff at new hospital. Teaching Hospitals the best place to Leeds Teaching Hospitals received a work, supporting colleagues through special staff recognition medal. These challenging times at work and at home were a small token of appreciation is key. When you spend most of your for all the hard work and working life looking after others, it’s commitment teams have shown in important to often have a reminder to managing the response to Covid-19, take care of yourself too. The time to and recognition of the continuing prioritise your health and wellbeing is work as part of stabilisation and reset always now. for hospital services. Included with the medal, a voucher announced the In April, LTHT organised some special introduction of a special ‘Birthday events to recognise the hard work that Leave’ day this year, to provide staff has taken place over the last year. with an extra day of much needed rest and relaxation. Comments from staff included: LTHT cocktail party There has also been excellent progress “Felt proud and emotional receiving Over 70 colleagues from across the with the new pathology development this. It means a lot. It prompted organisation joined a special LTHT with the site at the lower end of St moments of reflection, gratitude for cocktail party hosted by Mix & Twist James’s Hospital now cleared and the people around me at home and in April. Each were gifted a fabulous prepared for construction to begin work, a few tears, and the kids insisted cocktail making kit, including all the later this year once designs have been on a cake.” ingredients needed to make three finalised and approved. delicious cocktails. “Thank you for this very special gesture. The new facility - which will also The words mean so much. It has been Conor and Anthony from Mix & Twist provide pathology services to a privilege to be able to care for our led a special Zoom masterclass showing hospitals across West Yorkshire patients through such difficult times. and Harrogate - will allow Leeds everyone how to create their cocktail We couldn’t have done this alone.” Teaching Hospitals NHS Trust to masterpieces. bring many of its pathology services “It’s been a year which has tested This was a fantastic opportunity for together into a purpose-built state- our limits and shown us all we can be teams to come together virtually and of-the-art laboratory. supported by each others strength, enjoy doing something fun together. courage and laughter during the Due to be completed in Spring The cocktail kits were gifted by Mix & most testing of days. Thank you for 2023 – the new laboratory will Twist and their suppliers - Neils Catering recognising our compassion and be designed for fast, accurate, Division, Drinkstuff, Leeds Parcel courage.” routine and specialist testing. New Company, dine delivered, Involution - concept designs showing what the Uniform & Merchandise Supplier and “I glow with warmth & perhaps new facility may look like have Preston Baker. some reflection as I opened this. It been produced and are currently has not always been easy but huge part of the engagement with staff thank you. I’m eternally grateful that I work alongside so many amazing and stakeholders leading to final Compassion and courage colleagues who supported me during designs and a start of construction later this year. To mark a year since the start of the my ICU shifts.” 15
News | www.leedsth.nhs.uk Millions now protected in vaccination surge The number of people vaccinated in West Yorkshire and the vital support the West Yorkshire region continues to from our partners and many volunteers.” climb at a striking rate, at the last official With the landscape changing at such a count there were 1.3 million people who pace, by the time you read this article, had been vaccinated, with just under 1 all adults may already be receiving million now equipped to emerge fully their vaccination and trials into third from the lockdown with their two doses. ‘booster’ doses will be well underway Dr Phil Wood, Chief Medical Officer across the country. and lead Senior Responsible Officer for the vaccination programme across Work is ongoing to bring West Yorkshire, recently praised the forward second doses for whose appointments can be brought work of the project; “This tremendous people in the nine priority forward. For staff in those priority achievement is down to the hard work groups, with the NHS contacting segments, they are being encouraged of our teams, pharmacies and GPs across those whose appointments can to make contact with the booking team be brought forward. and check availability to re-schedule their appointment earlier. The findings of Public Health England With increased capacity to ensure people published recently showed that the can get vaccinated even faster, including vaccines are effective against variants opening four additional pharmacy of concern, including the newly vaccination centres in both Kirklees renamed Delta strain, and that second and Leeds, additional clinics and roving doses are particularly important for services are helping to reach more people protecting people. in the priority groups who have not Work is ongoing to bring forward second yet had their vaccinations and drop- doses for people in the nine priority in services have proved popular, with groups, with the NHS contacting those further planned. 16
www.leedsth.nhs.uk | News Digital IT - building the foundations for the long term This year, the DIT team is working on running regular Q&A sessions this year •W orking in partnership with the a number of important projects and to give colleagues an opportunity to Scan4Safety team upgrades that will make a real difference find out more about the work we’re to the speed and efficiency of our IT doing. These sessions will be advertised Dose systems. This includes upgrading our in the Trust’s communication channels •E nables the Trust to proactively monitor Patient Administration System (PAS), so please take the opportunity to patient radiation doses from x-ray building a new Data Platform, continuing submit a question if there’s something equipment, allowing us to provide work on our new IT Service Desk and specific you’d like to ask. assurance around radiation dose levels migrating PPM+ to the Cloud, which to CSUs will improve its resilience and support continued growth of the system. Some of the IT projects •A utomated reporting This work will start to deliver some of delivered so far this year •D irect access to patient dose data, the IT priorities you’ve told us about, enabling more efficient, patient- improving the way we work across New IT Service Desk centred ways of working the Trust. • A new digital portal, available from •W orking in partnership with Medical Much of the work we’re doing this year the link on your desktop, provides a Physics & Radiology quicker, easier way to request support focuses on building the foundations for and track progress. Oscopies (Phase 1) the long term. This will make sure we can continue to build a digital environment • Improved colleague experience and •A n efficient, paperless, reliable that supports our staff in providing first time fix rate. solution excellent clinical care, putting patients at Scan4Safety Transfers •A utomatically provides quality, safety the centre of everything we do. • A fast, easy way to transfer patients, and coding data, integrating with More information about our longer core systems to ensure information is saving around 10 minutes per transfer. term plans is included in our DIT vision available across the Trust. and strategy, which can be accessed • Supports a precise Live Bed State down from the IT requests and support page to bed level, and provides a record of •W orking in partnership with AMS & on the Trust Intranet. We’ll also be the patient’s journey around the Trust. Bronchoscopy Transforming our operations for the post-Covid future The Leeds Hospitals’ response to the last year. It is important that this working in the Trust with an Covid-19 has been a truly collaborative is taken into consideration and that ongoing programme of health and effort, between everyone in the wellbeing is at the heart of any future wellbeing support. This programme organisation, the region and beyond. service planning. recognises that LTHT people need time and support to regroup from this And now, with a successful vaccination At Leeds Teaching Hospitals, the experience to be in the best possible programme underway, and with less next stage is ‘reset and stabilisation’. position to tackle the challenges Covid patients coming to hospital than This work is being delivered in ahead. Led by Jenny Lewis, Director during the winter, thoughts turn to seven programme areas, each with of HR and OD, there are some key what happens next. a designated project group to focus principles around how teams will work on how to move forward. The seven There is still a long way to go and going forward. programme areas are: although we may have become tired As a Trust, we: of Covid-19, it certainly hasn’t become • Unplanned care tired of us. It is more important • Empower, listen and engage • Planned care and cancer than ever that everyone continues • Recognise and seek to address tensions to maintain the enhanced social • Outpatients distancing and infection prevention • Re-build teams; purpose, priorities and • Diagnostics practices that will keep our loved ones belonging and those that are most vulnerable in • Maternity, children and young people • Acknowledge our feelings and our society safe. • Pharmacy LCP integration are kind However, while everyone wants to • Covid response and learning • Look back, acknowledge, learn bring our service delivery back up and improve to ‘pre-Covid’, there are so many All of this is underpinned by a challenges that staff have faced over commitment to support all colleagues • Create time to work this way 17
News | www.leedsth.nhs.uk Latest news from Leeds Hospitals Charity Leeds Hospitals Kate Robinson, Senior Research Midwife and Manager of the Reproductive Charity Shops Health and Childbirth Research Team After opening our first charity shop at at Leeds Teaching Hospitals is one of Crossgates Shopping Centre in Leeds the NHS staff leading the BaBi Leeds in April, we’re excited to have recently project. She says “It’s fantastic to have opened our second charity shop at the received this funding as we really Merrion Centre! Both of our fantastic believe this project has the ability charity shops sell a wide variety of to improve healthcare for pregnant pre-loved items from homeware, to women and their babies across Leeds. clothing, accessories, books, toys and Being able to link data like this is a more! Every item sold will help Leeds fantastic opportunity. It means we can Hospitals Charity continue to support use this data to analyse the current the incredible work of over 20,000 Meet our ambassador… health trends for maternity and early staff working across Leeds Teaching Dr Amir Khan! years care in the city and see where we Hospitals, helping them provide the might be able to make improvements. Leeds Hospitals Charity are thrilled We’re really excited about getting this best possible care and support for to announce Dr Amir Khan as our project underway.” patients and their families. very first ambassador. Bradford-born If you’re interested in volunteering in Dr Amir Khan, who has been a GP in one of our charity shops you can find West Yorkshire for over a decade, first out more and apply here on the Leeds appeared on hit TV series GPs: Behind Specialist shower chair helps Hospitals Charity website. Closed Doors and is now well-known for patients like Stellio regular appearances on ITV’s Lorraine and Good Morning Britain. To announce Thanks to donations, we recently his new role with the charity, Dr Amir provided £2,843 to fund a specialist joined volunteers on Friday 12th March seating shower chair for the Neurology at the Leeds Covid-19 Vaccination Centre- ward at Leeds Teaching Hospitals. This Elland Road, which is being run by Leeds shower chair is designed to ensure that Teaching Hospitals, as part of a city-wide patients are safe and comfortable in partnership. the shower and can be easily cleaned in between uses. After spending 72 days Dr Amir said: “It is an absolute privilege in hospital, patient Stellio was finally to be joining Leeds Hospitals Charity as able to have his first proper shower since their first ever ambassador. Being from being admitted to hospital thanks to the Yorkshire, and working within the NHS new shower chair. myself, I can see first-hand the great support these charities provide to our Jess Farman, Senior Sister on the NHS organisations. The NHS is fantastic, Neurology ward said, “We’re so grateful but Leeds Hospitals Charity provides to Leeds Hospitals Charity for funding that over and above support to staff and this shower chair. It means so much for patients, funding the things the NHS our patients to be able to have a proper Get involved in our wouldn’t usually provide.” shower and have their hair washed, you can see how much joy it brings them, and 2021 events! it definitely makes a huge difference to Our fundraising events are back this their mental wellbeing.” Summer! This is a great opportunity to Babi Leeds Project take on a personal challenge, or get a Thanks to donations, Leeds Hospitals team of friends together to raise funds Charity has contributed over £60,000 for your local NHS hospitals. We have to support a ground-breaking research an amazing calendar of events, from study for mums-to-be in the city. The walking, to running, skydiving, obstacle ‘Born and Bred in’ (BaBi) Leeds project courses and more! Your donations will see midwives asking pregnant will help us continue to fund medical women in Leeds to consent to become equipment, life-saving equipment and part of BaBi Leeds. The project will mean other projects to improve the hospital health researchers will join together experience for staff, patients and lots of health information so that they families. can build up a much clearer picture If you’re interested in taking part in of people’s lives and look at ways to one of our events to raise funds for improve inequalities, health and care Leeds Teaching Hospitals, you can find through research and planning of out more and register here on the services in Leeds. They will be asking events page of the Leeds Hospitals every pregnant woman in Leeds to join Charity website. the project. 18
www.leedsth.nhs.uk | My Job Courtney Lewis What else have you done in your career so far? The most rewarding part of my career so far is being involved in and supporting the Reciprocal Mentoring Programme which supports the organisation’s objectives for greater inclusivity and the Equality and Diversity agenda. What’s the best thing about your job? I work within a team of approachable individuals who have a variety of different skills and knowledge that I can learn from. Each day I learn something different which helps my own personal development but also supports the team in moving forward to achieve their goals and ambitions. What is the one thing you would change at LTHT to help you do your job better? If I could change one thing at LTHT it would be Courtney is an HR Advisor for to have dedicated accommodation which was Apprenticeships, and has worked at LTHT suitable for a variety of different delivery models (face to face and virtual) allocated specifically for for two years. Training and Education activity. Summarise the main aspects of your role? What’s your best advice to a new starter at the Trust? My role is to support and promote a consistent and effective development and management Join the networks to widen your accessibly to approach to all apprenticeship programmes; learning and attend learning and development providing best practice advice and support to line opportunities that are available to develop your managers who host apprentices. own skills and knowledge. Staff Lottery – what’s on your wishlist? Did you know that, as an LTHT staff likelihood of winning by paying for throughout the year. member, you could be in with a multiple entries – for example, paying The Staff Lottery bidding process is chance to win up to £1,000 every £10 a month will give you five entries a simple concept – your money, your month? Did you know you can apply into the monthly draw, making you that projects. Funds are drawn from staff for funding to improve staff amenities more likely to be a winner! Look out membership and allow any member in your workplace? for special bonus prize draws also held of staff to apply for funds for an Join the Staff Lottery and you will be improvement to amenities in their work automatically entered into the monthly environment. This could be almost draw with the potential to be one of ten anything – from a new kettle or fridge, lucky winners. Prizes range from £50 up to outdoor picnic benches or rest room to a jackpot of £1000! makeovers – the lottery team want to hear what’s on your wishlist. Membership costs just £2 a month and comes from a salary deduction, For more information on how to sign up so once signed up you don’t need to or on making a bid for funding, head worry about a thing. And if you fancy over to the Staff Lottery Intranet page. your chances you can increase your Good luck! 19
You can also read