The Impact of Postponing 2020 Tokyo Olympics on the Happiness of O-MO-TE-NA-SHI Workers in Tourism: A Consequence of COVID-19 - MDPI

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Article
The Impact of Postponing 2020 Tokyo Olympics on
the Happiness of O-MO-TE-NA-SHI Workers in
Tourism: A Consequence of COVID-19
Eiji Yamamura 1, * and Yoshiro Tsutsui 2
 1    Department of Economics, Seinan Gakuin University, Fukuoka 814-8511, Japan
 2    Faculty of Social Relations, Kyoto Bunkyo University, Senzoku-80 Makishimacho, Uji, Kyoto 611-0041, Japan;
      tsutsui@econ.osaka-u.ac.jp
 *    Correspondence: yamaei@seinan-gu.ac.jp
                                                                                                        
 Received: 14 August 2020; Accepted: 29 September 2020; Published: 3 October 2020                       

 Abstract: The 2020 Tokyo Olympics have been postponed due to the novel coronavirus (COVID-19)
 pandemic. The implications for industries related to the Olympics—tourism, hotels and restaurants,
 and others—are expected to be affected by reduced demand. Japanese workers in these industries
 were prepared to offer their hospitality to visitors from around the world. They would be benefited
 not only by an increase in income but also in offering visitors a taste of Tokyo’s great hospitality if the
 Olympics had been held in 2020. However, postponement of the sporting event is likely to have a
 significant impact on their happiness level. We independently collected individual-level panel data
 from March to April 2020. In the survey, the respondents were asked about their happiness levels by
 choosing from 11 categories: 1 (very unhappy) and 11 (very happy). They were also asked about
 expected income changes from 2020 to 2021. Based on this, we examined the effect of postponement
 on happiness level and expected income change. The sample was divided into sub-samples of
 areas including and excluding Tokyo. We found that the happiness level of workers in the tourism
 and restaurant sectors declined drastically after the announcement of the postponement. Only two
 weeks later, their happiness level did not alter from the pre-announcement level. This tendency was
 strongly observed in Tokyo and the surrounding prefectures, but not in other prefectures. However,
 workers engaged in the tourism and restaurant sectors did not predict a decrease in their income
 even after the postponement. Combined, these findings indicate that loss of extending hospitality,
 rather than reduction in income, temporarily reduces the happiness level of workers.

 Keywords: COVID-19; Tokyo Olympics 2020; sustainability; happiness; subjective well-being;
 OMOTENASHI; Japan

1. Introduction
     In the Session of the International Olympic Committee in Buenos Aires on 8 September 2013,
French-Japanese TV announcer Christel Takigawa drew significant attention to her speech by using
impressive words with a dazzling smile and graceful gestures. She spelled out O-MO-TE-NA-SHI as
the core attribute of Japan’s legendary hospitality. In this study, workers in the tourism and restaurant
sectors are referred to as OMOTENASHI workers. OMOTENASHI is believed to have contributed to
the selection of Tokyo as the host for the 2020 Olympic Games. The 2020 Tokyo Summer Olympics
have been postponed due to the COVID-19 pandemic. The decision was made only four months
before the Olympics were scheduled to start on 24 July 2020. The Olympic Games have never been
canceled for any public health reasons in their history (Vaishya [1]). There is a possibility that the
Tokyo Summer Olympics will be canceled if the COVID-19 pandemic persists in 2021. This caused a

Sustainability 2020, 12, 8168; doi:10.3390/su12198168                         www.mdpi.com/journal/sustainability
Sustainability 2020, 12, 8168                                                                       2 of 16

significant economic shock on the host country because the Olympics is too commercialized to avoid a
large amount of economic loss. The sustainability of the Summer Olympics is under threat. In this
regard, postponement of the 2020 Tokyo Summer Olympics is related to the issue of sustainability.
     The Olympics are a mega commercialized event to boost the economy with the inflow of a large
number of visitors and tourists who visit the host country to enjoy the sporting event and tourist
spots. The unexpected and unintended change in the schedule could have a detrimental shock on
the economy in Tokyo and surrounding areas. In particular, tourism and restaurant businesses are
experiencing a major setback due to the loss of a large amount of revenue. The Olympic Games
have significant health and socioeconomic impacts on the population of host countries (McCartney,
Thomas, Thomson, et al. [2]). Mass gathering events such as the Olympics have also been the source of
infectious diseases that have spread worldwide (Memish et al. [3]; Memish, Steffen, White, et al. [4]).
Specifically, the Olympic Games increase the risk of transmission of infectious diseases such as
COVID-19 (McCloskey, Endericks, Catchpole, et al. [5]). Therefore, the argument that the Olympics
should be postponed in order to safeguard athletes from such health consequences is convincing (Mann
RH, Clift BC, Boykoff, et al. [6]). (It is required for sports medicine communities to establish uniform
and safe conditions to resume sports activities and call for “maximal caution” when making decisions
about when to restart sports activities (Corsini A, Bisciotti, Eirale, et al. [7])).
     The impact of cancelling mega events on the future well-being of communities through economic
recessions or job losses must also be considered (McCloskey, Brian., et al. [8]). Before the postponement,
it was estimated that Tokyo would receive approximately 20 million visitors, to be attended by
70,000 volunteers for the games and 8000 for the city. About 11,090 Olympic athletes and 4400
Paralympic athletes were expected to participate in the games. During the games, 14 million food
dishes were expected to be delivered to the participants (Gallego, Viviana., Nishiura, et al. [9]).
An enormous increase in consumption was expected for the tourism and restaurant sectors. It was
anticipated that the Tokyo Olympics would promote Japan’s economic growth.
     Existing works show that economic factors such as per capita GDP, population size, status as
communist, and status as current host are positively associated with high performance, as captured
by the total medal tally (Noland Stahler [10], Bernard and Busse [11]).(The determinants of medals
have also been analyzed by Johnson & Ali [12] and Lui & Suen [13]) Therefore, the Olympics is
considered not only a sporting event but also an opportunity to enhance national prestige and extend
the country’s influence and power overseas. In fact, the Olympic Games has had side effects on host
countries. The Olympics increased host countries’ exports by 20%, and this effect persisted later
(Rose and Speigel [14]). Many research works analyzed the outcome of mega sporting events such as
the Olympics and the soccer world cup in the labor market of the host countries (e.g., Miyoshi and
Sasaki [15], Hagan and Maennig [16], Hagan and Maennig [17]). It has been observed that the Olympics
increase employment by 17%. There are arguments that mega sporting events ultimately have only
minimal economic impact (Miyoshi and Sasaki [15], Hagan and Maennig [16], Hagan and Maennig [17],
Jasmand and Maennig [18], and Baade and Matheson [19]). However, when we focus on specific
industries, the hospitality industry, such as restaurants and hotels, benefitted from the Olympics.
The tourism industry was observed to thrive during the Olympics, whereas other industries did not
benefit from the Games (Spilling [20]). (The Olympics did not bring economic benefits to the tourism
industry as well as other industries (Teigland [21])) Overall, OMOTENASHI workers were, reasonably,
anticipating an increase in income from the Tokyo Summer Olympics. Naturally, postponement of the
Olympics has left them disappointed as they stand to lose benefits and are unhappy.
     In addition to the economic impact, postponement of the Olympics was expected to have a
psychological impact. Dolan et al. [22] found that the London Olympics increased the subjective
well-being of London residents during the event. Unpaid volunteer workers were prepared to
contribute to the Olympics. Even if there were no economic benefits, postponement of the Olympics
possibly influenced the mental condition of OMOTENASHI workers to participate in the Olympics
through their indirect role of introducing the Japanese culture to visitors from abroad. However,
Sustainability 2020, 12, 8168                                                                     3 of 16

no researchers have considered this aspect. (Postponement of the Olympics is expected to influence
the mental condition of athletes who qualified to participate in the Olympics (Schinke [23])) Hence,
this work examines the impact of the postponement of the 2020 Tokyo Summer Olympics on workers
in the tourism and restaurant sectors in Tokyo and the surrounding areas. With respect to the
analysis of COVID-19, Fetzer et al. [24] gathered data from 58 countries through internet surveys
that were conducted between late March and early April 2020. They investigated how the COVID-19
pandemic influenced respondents’ perceptions and mental conditions. However, they could not
compare them before and after the COVID-19 pandemic because they did not construct panel data.
Layard et al. [25] compared the costs and benefits of the lockdown to mitigate the spread of COVID-19
in the United Kingdom (UK). They considered not only traditional economic indices such as income
and unemployment but also mental health. However, no study examined the impact of COVID-19 and
the postponement of the Olympics on the well-being of workers in the host city where the event was
scheduled to be held.
     As a natural experiment during the COVID-19 pandemic, we independently conducted three
surveys from March to April 2020 to construct individual-level panel data. The second wave was
conducted directly after the announcement of the Tokyo Summer Olympic postponement. Using the
data, we found that the happiness level of tourism workers and restaurants in Tokyo and surrounding
areas had declined directly after the announcement of the postponement of the Games. However,
their happiness level returned during the third wave to the level in the first wave. The contribution
of this study is to show the negative impact of postponement on the happiness of OMOTENASHI
workers, which disappeared two weeks later.
     The remainder of this article is organized as follows. Section 2 presents an overview of the
influence of COVID-19 in Japan. The data and methods are described in Section 3. Section 4 presents
the estimated results and the interpretation. Section 5 provide a discussion. The final section provides
some reflections and conclusions.

2. Overview of the Influence of COVID-19
     In Figure 1, the three-quadrant curve indicates the changes in the total number of people infected
with COVID-19 during the period between 10 March and 10 April 2020. Just prior to March 2020,
the Japanese government requested that schools start closing in March, although it was legally
unenforceable. Accordingly, various schools—primary, junior high, and high schools—were closed
from 2 March, even though the number of people infected with COVID-19 was only about 250, and the
pace of its increase was very slow. The 2020 Tokyo Olympics were to be held in July 2020. This schedule
suffered harsh criticism from Japan and other countries. Eventually, on 24 March, it was announced by
the Japanese government that the Olympics was postponed by one year.
     After the announcement that the Olympics was postponed, there was a surge in the number
of people infected with COVID-19. This caused the government to declare a state of emergency on
7 April. This was not legally enforceable, which was different from the “lockdown” announced in
other countries such as Italy, the U.K., France, and the United States (US). However, similar to other
countries (Baldwin and Mauro [26]), the request was substantially effective in closing art museums
and amusement parks and cancelling various professional sports events such as baseball and football
games. To reduce the spread of COVID-19, people were requested to maintain social distance and
stay at home. Therefore, people avoided person-to-person contact and crowded gatherings in closed
indoor spaces.
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                            10000
                                                      Olympic
                                                      Postpone

                            8000
                     Infected persons
                     4000      6000
                            2000
                            0

                                        Mar10 (1st)          Mar 27 (2nd)            Apr 10 (3rd)

     Figure 1. Timing
               Timing ofofsurveys
                            surveysand
                                     andpostponement
                                          postponementofofOlympic
                                                            Olympic Games.
                                                                      Games.  Note:  The
                                                                                 Note:    curved
                                                                                        The        lineline
                                                                                              curved     indicates the
                                                                                                            indicates
     cumulative
     the         total number
          cumulative            of infected
                       total number         persons.persons.
                                        of infected  The thickThe
                                                              solidthick
                                                                    line indicates
                                                                          solid linetheindicates
                                                                                        date of thethe
                                                                                                     announcement
                                                                                                          date of the
     that the Olympics
     announcement    thatwas
                           the postponed.
                               Olympics was  The dashed lines
                                               postponed.  Theindicate
                                                               dashed the
                                                                        linestime points
                                                                               indicate  theoftime
                                                                                               Waves    1 (10
                                                                                                    points  ofMarch),
                                                                                                               Waves
     2 (27 March)  and  3 (10 April).
     1 (10 March), 2 (27 March) and 3 (10 April).
3. Data and Methods
      After the announcement that the Olympics was postponed, there was a surge in the number of
people  infected
3.1. Survey       with COVID-19. This caused the government to declare a state of emergency on 7
             Design
April. This was not legally enforceable, which was different from the “lockdown” announced in other
      Before the spread of the COVID-19 pandemic in Japan, we anticipated that the infectious disease
countries such as Italy, the U.K., France, and the United States (US). However, similar to other
would diffuse throughout Japan. COVID-19 was considered an exogenous shock. Therefore, the setting
countries (Baldwin and Mauro [26]), the request was substantially effective in closing art museums
was thought to be a natural experiment. Therefore, internet surveys were planned to pursue identical
and amusement parks and cancelling various professional sports events such as baseball and football
individuals to explore how COVID-19 influences their happiness and expectations about income in
games. To reduce the spread of COVID-19, people were requested to maintain social distance and
the following year. INTAGE, a research company, had ample experience in academic research and
stay at home. Therefore, people avoided person-to-person contact and crowded gatherings in closed
was reliable for conducting the surveys. Hence, we commissioned INTAGE to conduct the surveys.
indoor spaces.
The sampling method was designed to collect a representative sample of the Japanese population
considering
3. Data and residential
              Methods areas, age, educational background, gender and job status. Our survey selected
a Japanese population aged 16–79 years across the entire country. Every two weeks, we conducted
surveys
3.1.      in Design
     Survey  March and April. Figure 1 demonstrates the timing of the surveys. We conducted the
first wave between 13–16 March and collected 4359 observations. The response rate was 54.7%.
      Before the spread of the COVID-19 pandemic in Japan, we anticipated that the infectious disease
On 24 March, even though the total number of infected people increased modestly, it was announced
would diffuse throughout Japan. COVID-19 was considered an exogenous shock. Therefore, the
that the 2020 Tokyo Olympics were postponed. Directly after the announcement, the second wave
setting was thought to be a natural experiment. Therefore, internet surveys were planned to pursue
was conducted between 27–30 March. In response to the rapid spread of the COVID-19 pandemic
identical individuals to explore how COVID-19 influences their happiness and expectations about
in Japan, the Japanese government declared a state of emergency on 7 April, which led the Japanese
income in the following year. INTAGE, a research company, had ample experience in academic
people to significantly change their daily life routine (Yamamura and Tsutsui [27]). The third wave
research and was reliable for conducting the surveys. Hence, we commissioned INTAGE to conduct
was conducted between 10–13 April. The response rates were 54.7% (first wave), 80.2% (second wave)
the surveys. The sampling method was designed to collect a representative sample of the Japanese
and 92.2% (third wave). Panel data that combined waves 1–3 were used in regression estimations.
population considering residential areas, age, educational background, gender and job status. Our
Therefore, the sample size used in estimations became larger than the sample in the first wave. Hence,
survey selected a Japanese population aged 16–79 years across the entire country. Every two weeks,
even though we use unbalanced panel data, most of the individuals included in the first wave also
we conducted surveys in March and April. Figure 1 demonstrates the timing of the surveys. We
appeared in the second and third waves. The number of identical respondents is reported as “groups”
conducted the first wave between 13–16 March and collected 4359 observations. The response rate
in Tables 1–6.
was 54.7%. On 24 March, even though the total number of infected people increased modestly, it was
announced
3.2. Data that the 2020 Tokyo Olympics were postponed. Directly after the announcement, the
second wave was conducted between 27–30 March. In response to the rapid spread of the COVID-19
      This study examines how the postponement of the Olympics influenced the happiness level of
pandemic in Japan, the Japanese government declared a state of emergency on 7 April, which led the
residents in Japan, especially “OMOTENASHI” workers engaged in the tourism and restaurant sectors.
Japanese people to significantly change their daily life routine (Yamamura and Tsutsui [27]). The
third wave was conducted between 10–13 April. The response rates were 54.7% (first wave), 80.2%
first wave also appeared in the second and third waves. The number of identical respondents is
reported as “groups” in Tables 1–6.

3.2. Data
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     This study examines how the postponement of the Olympics influenced the happiness level of
residents in Japan, especially “OMOTENASHI” workers engaged in the tourism and restaurant
Furthermore,    the impact
sectors. Furthermore,   the of  the postponement
                            impact                     of the Olympics
                                      of the postponement                  is believed
                                                                of the Olympics          to differ
                                                                                   is believed   toaccording   to the
                                                                                                    differ according
respondents’   expected
to the respondents’      probability
                      expected          of holding
                                   probability       the Olympics
                                                 of holding           in the summer
                                                               the Olympics             of 2020. The
                                                                                in the summer          gap between
                                                                                                   of 2020.  The gap
expectations   and the real
between expectations     and situation     was wider
                               the real situation       as wider
                                                      was   the expected     probability
                                                                    as the expected        increased.increased.
                                                                                       probability       As derivedAs
from  prospect
derived          theory (Kahneman
          from prospect                  and Tversky
                          theory (Kahneman              [28]), respondents
                                                  and Tversky                   with higher
                                                                  [28]), respondents     with expectations    would
                                                                                               higher expectations
become    unhappier.
would become           In theInfirst
                 unhappier.           wave
                                  the first   of the
                                            wave      survey,
                                                  of the survey,wewe asked
                                                                       asked respondents
                                                                               respondentsabout
                                                                                             aboutthethe probability
of holding
   holding the
             the Olympics
                  Olympics as as previously
                                   previously scheduled.
                                                 scheduled. Figure 2 illustrates
                                                                           illustrates the
                                                                                        the distribution.     Clearly,
                                                                                             distribution. Clearly,
responses
responses were
            wereconcentrated
                   concentratedat at50%.
                                      50%.Therefore,  respondents
                                             Therefore,   respondents withwith
                                                                           a neutral  view view
                                                                                 a neutral  were the
                                                                                                   werelargest group.
                                                                                                          the largest
The  distribution
group.             was not was
         The distribution   skewed.      That is, the
                                   not skewed.        number
                                                   That   is, theofnumber
                                                                    respondents     with an expected
                                                                              of respondents      with anprobability
                                                                                                            expected
higher  than higher
probability  50% is than
                     almost  equivalent
                           50%   is almostto  those withtoathose
                                            equivalent        probability
                                                                    with a lower   than 50%.
                                                                            probability   lower than 50%.
                                30
                                20
                          Percent
                                10
                                0

                                     0    20           40              60            80      100
                                            Expected Probability of Olympic 2020 (%)

      Figure 2. Distribution of expected probability
                                         probability that
                                                      that the
                                                           the Tokyo
                                                               Tokyo Olympics will be held in summer
                                                                                               summer 2020.
                                                                                                       2020.
      Note: Entire sample of the first wave is used. The vertical axis shows the percentage of each group.

     Based
     Based on on this
                  this information,
                       information, wewe divided
                                           divided thethe sample
                                                           sample into
                                                                    into high
                                                                           high and
                                                                                and low
                                                                                      low expected
                                                                                            expected probability
                                                                                                        probability of
                                                                                                                     of
holding  the   Olympics     as scheduled.    In  this  paper, the   high   expected   group
holding the Olympics as scheduled. In this paper, the high expected group is defined to includeis  defined  to include
respondents
respondents with
               with an
                     an expected
                         expected probability
                                    probability being
                                                  being equal
                                                         equal to
                                                               to or
                                                                   or greater
                                                                      greater than
                                                                               than 60%.   The low
                                                                                    60%. The      low expected
                                                                                                       expected group
                                                                                                                 group
is
is defined to include respondents with an expected probability being equal to or below 40%. We will
   defined  to include   respondents   with   an  expected   probability    being equal   to  or below   40%.  We  will
use the sub-sample     of the  high and  low  expected    groups   when   regression
use the sub-sample of the high and low expected groups when regression estimations wereestimations    were  conducted.
     In waves 1–3, the respondents were asked about their happiness levels by choosing from
conducted.
11 categories:
     In waves 1     (very
                  1–3,  the unhappy)   andwere
                             respondents     11 (very
                                                   askedhappy).     Figure
                                                           about their       3 illustrates
                                                                          happiness    levelsthe
                                                                                               bydistribution
                                                                                                    choosing fromof the
                                                                                                                     11
happiness   level  using  a sample  consisting   of waves   1–3.  The  distribution  was   skewed
categories: 1 (very unhappy) and 11 (very happy). Figure 3 illustrates the distribution of the        toward  the right.
Even   during
happiness       the using
             level  COVID-19      pandemic,
                            a sample          respondents
                                      consisting    of waveswho 1–3.experienced    happiness
                                                                      The distribution             higher than
                                                                                           was skewed           5 were
                                                                                                           toward   the
remarkably    larger  than  those  who  felt happiness    lower   than  5.
right. Even during the COVID-19 pandemic, respondents who experienced happiness higher than 5
wereIn  waves 1–3,larger
      remarkably      the respondents     were felt
                             than those who     asked   about their
                                                    happiness    lowerexpectations
                                                                         than 5.     regarding the change in their
household income from 2020 to 2021. There were six choices: (1) increase by 4% or more, (2) increase
by 1–3.99%, (3) 0%, (4) decrease by 1–3.99%, (5) decrease by 4–9.9%, and (6) decrease by 10% or more.
We converted each choice into its mid-point (1) 6%, (2) 2%, (3) 0%, (4) −2%, (5) −8%, (6) −15% or more.
Figure 4 illustrates the distribution. The majority expected that their household income will remain the
same or reduce. This may reflect the negative impact of the COVID-19 pandemic on economic activities.
15
                  15
               Percent

                                                                                            Percent
                                                                                             10
                10

                                                                                               5
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                  5

                                                                                               0
                  0
                         0     2          4            6         8       10                           0             2          4          6          8            10
                                                Happiness                                                                          Happiness

                                                                                               20
                  20                   (1) Wave 1                                                                           (2) Wave 2

                                                                                               15
                  15
               Percent

                                                                                            Percent
                                                                                             10
                10

                                                 20

                                                                                               5
                  5

                                                 15
                                              Percent

                                                                                               0
                  0

                         0     2          4           6          8       10                           0             2          4          6          8            10
                                               Happiness                                                                           Happiness
                                              10

                                       (1) Wave 1                                                                          (2) Wave 2
                                                 5
                                                 20
                                                 0

                                                        0            2            4          6                  8             10
                                                                                      Happiness
                                                 15

                                                                              (3) Wave 3
                                              Percent

      Figure 3. Distribution of happiness levels. Note: The vertical axis shows the percentage of each group.
                                              10

      (1), (2), and (3) illustrate the distribution using the sample of Wave 1, Wave 2, and Wave 3,
      respectively.
                                                 5

     In waves 1–3, the respondents were asked about their expectations regarding the change in their
household income from 2020 to 2021. There were six choices: (1) increase by 4% or more, (2) increase
                                                 0

                                        0         2        4          6         8       10
by 1–3.99%, (3) 0%, (4) decrease by 1–3.99%, (5) decrease      Happiness by 4–9.9%, and (6) decrease by 10% or more.

We converted each choice into its mid-point (1) 6%, (2) 2%, (3) 0%, (4) −2%, (5) −8%, (6) −15% or more.
Figure 4 illustrates the distribution. The majority       (3) Wave      3
                                                                 expected     that their household income will remain
the same    or  reduce.
     Figure 3. Distribution This
                 Distribution of  may     reflect
                                 of happiness      the negative
                                    happiness levels. Note:
                                                        Note: The impact
                                                               Thevertical   of
                                                                    verticalaxisthe
                                                                              axis    COVID-19
                                                                                  shows
                                                                                   showsthe       pandemic
                                                                                         thepercentage
                                                                                              percentage of    ongroup.
                                                                                                          ofeach
                                                                                                             each  economic
                                                                                                                  group.
activities.(2),and
     (1), (2),  and(3)(3)  illustrate
                       illustrate  the the   distribution
                                       distribution   usingusing  the sample
                                                            the sample    of Waveof1, Wave 1,and
                                                                                      Wave 2,  Wave
                                                                                                  Wave2, 3,and Wave 3,
                                                                                                            respectively.
      respectively.
                                                                                                40
        40

     In waves 1–3, the respondents were asked about their expectations regarding the change in their
household income from 2020 to 2021. There were six choices: (1) increase by 4% or more, (2) increase
                                                                                                30
        30

by 1–3.99%, (3) 0%, (4) decrease by 1–3.99%, (5) decrease by 4–9.9%, and (6) decrease by 10% or more.
     Percent

We converted each choice into its mid-point (1) 6%, (2) 2%, (3) 0%, (4) −2%, (5) −8%, (6) −15% or more.
                                                                                            Percent
                                                                                            20
     20

Figure 4 illustrates the distribution. The majority expected that their household income will remain
the same or reduce. This may reflect the negative impact of the COVID-19 pandemic on economic
                                                                                                10
        10

activities.
                                                                                                0
        0

               -15            -10             -5               0              5                           -15            -10             -5               0            5
                                                                                                                        Expected change of Household Income (%)
                                                                                                40
        40

                             Expected change of Household Income (%)

                                    (1) Wave 1                                                                                 (2) Wave 2
                                                                                                30
        30

                                                                         Figure 4. Cont.
     Percent

                                                                                            Percent
                                                                                            20
     20

                                                                                                10
        10

                                                                                                0
        0

               -15            -10             -5               0              5                       -15                -10             -5               0            5
                             Expected change of Household Income (%)                                                    Expected change of Household Income (%)

                                    (1) Wave 1                                                                                 (2) Wave 2
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                                    40
                                    30
                                 Percent
                                  2010
                                    0

                                           -15     -10             -5               0           5
                                                  Expected change of Household Income (%)

                                                         (3) Wave 3
     Figure 4. Distribution of expected change in household income from 2020     2020 to
                                                                                      to 2021.  Note: 0 indicates
                                                                                         2021. Note:
     that household income would remain the same between 2020 and 2021.       2021. The vertical axis shows the
     percentage of each group. (1),
                                 (1), (2),
                                      (2), and
                                           and (3) are illustrate
                                                       illustrate the
                                                                  the distribution
                                                                      distribution using
                                                                                   using the
                                                                                          the sample
                                                                                              sample of
                                                                                                      of Wave
                                                                                                          Wave 1,
     Wave 2,
     Wave  2, and
              and Wave
                  Wave3,3,respectively.
                           respectively.

     Figure 5 illustrates the change in happiness level from wave 1 to wave  wave 3.3. It is clearly observed
         happiness level
that the happiness   leveldecreased
                           decreasedfrom
                                      fromwave
                                            wave11totowave
                                                        wave3.3.This
                                                                   This
                                                                     is is considered
                                                                         considered  to to  reflect
                                                                                        reflect  thethe spread
                                                                                                      spread of
of COVID-19.   COVID-19     is thought to influence  happiness    through   various
COVID-19. COVID-19 is thought to influence happiness through various channels: (1)   channels:    (1) recession
caused by
        byCOVID-19,
           COVID-19,(2)(2)increased  probability
                             increased           of death
                                        probability       by infection,
                                                     of death             and (3)
                                                               by infection,   anddeteriorated   mentalmental
                                                                                    (3) deteriorated     health
and  depression  due  to an unexperienced   and  unintended   lifestyle.
health and depression due to an unexperienced and unintended lifestyle.
                     7.1
                     7
                     6.9
                     6.8
                     6.7
                     6.6

                                     First                      Second                              Third

                                                 Means of happiness                         Interval

     Figure 5.  Mean values
             5. Mean   values of Happiness in
                                            in each
                                               each period. Note: Error
                                                    period. Note: Error bar
                                                                        bar represents
                                                                             represents 95% confidence
     intervals. Value of Happiness ranges from 1 (very unhappy) to 11 (very happy). We use a combined
     sample of
     sample  of waves
                waves 1–3.
                       1–3.

     In Figure
     In Figure 6,6, the
                    the mean
                        mean value
                               value ofof the
                                          the expected
                                              expected change
                                                          change inin household
                                                                      household income
                                                                                   income is is illustrated
                                                                                                illustrated in
                                                                                                            in each
                                                                                                               each
wave.  In all
wave. In  all the
              the waves,
                  waves, the
                           the value
                               value is
                                      is below
                                         below 0,0, indicating
                                                    indicating that,
                                                                that, on
                                                                      on average,
                                                                         average, the
                                                                                    the respondents
                                                                                        respondents expect
                                                                                                        expect their
                                                                                                               their
household income
household   income to to decrease
                         decrease from
                                   from 2020
                                          2020 to
                                                to 2021.
                                                    2021. However,
                                                          However, there
                                                                      there was
                                                                             was no
                                                                                  no difference
                                                                                      difference between
                                                                                                   between wave
                                                                                                             wave 11
and wave   2.  This  shows   that economic    activities did  not suffer  significant  damage,
and wave 2. This shows that economic activities did not suffer significant damage, even though the even  though  the
2020
2020 Tokyo
      Tokyo Olympics
              Olympics waswas postponed.     From wave
                               postponed. From       wave 22 to
                                                             to wave
                                                                wave 3,3, expected
                                                                          expected change
                                                                                     change in in income
                                                                                                  income declined,
                                                                                                           declined,
showing the significant difference between the two waves, implying that the state of emergency has
a direct and significant impact on economic activities.
Sustainability 2020, 12, 8168                                                                                   8 of 16

showing the significant difference between the two waves, implying that the state of emergency has a
direct  and significant
Sustainability               impact
               2020, 12, x FOR      on economic activities.
                               PEER REVIEW                                                    8 of 16

                                -4
                                -4.5
                           Percentage
                               -5
                                -5.5
                                -6

                                        First                 Second                  Third

                                                        Means              Interval

      Figure 6. Expected change in income during each period. Note: Error
                                                                      Error bar represents 95% confidence
      intervals. Vertical
                 Vertical axis indicates the mean values of expected change in income. We
                                                                                        We use sample of
      waves  1–3 combined.
      waves 1–3 combined.

3.3. Method
3.3. Method
     We used the regression method to ascertain the determinants of happiness level. The estimated
     We used the regression method to ascertain the determinants of happiness level. The estimated
function takes the following form, and the fixed effects model was used for the estimation:
function takes the following form, and the fixed effects model was used for the estimation:
            Happiness (or
          Happiness    it (or expected income change) it = α0 + α1 Wave2 dummy t × Tourism i + α2
                            expected income change) = α + α Wave2 dummy × Tourism + α
                          it                             it      0     1                      t       i     2
              Wave3
             Wave3   dummy
                   dummy        Tourismi +
                         t ×t ×Tourism   i +αα           dummytt ++ α44 Wave3
                                                Wave2dummy
                                             33 Wave2                         Wave3 dummy tt ++αα5 5Infected
                                                                                                     Infected
                                             persons      +  k    +  u
                                               personsit it + ki i + u itit,,
where Happiness it represents the dependent variable in individual i and period t. With these
where Happiness it represents the dependent variable in individual i and period t. With these
specifications, we examine the impact of the postponement of the Olympics on happiness level. The
specifications, we examine the impact of the postponement of the Olympics on happiness level.
coefficient of each variable is represented by “α.” Expected income change it is the dependent variable
The coefficient of each variable is represented by “α”. Expected income change it is the dependent
when we examine the impact of the postponement of the Olympics on expected income change.
variable when we examine the impact of the postponement of the Olympics on expected income change.
Time-invariant individual-specific fixed effects are represented by k i, which capture unmeasured
Time-invariant individual-specific fixed effects are represented by k i , which capture unmeasured
variables including age, educational background, income level, and gender. The regression
variables including age, educational background, income level, and gender. The regression parameters
parameters are denoted as α. The error term is denoted as u.
are denoted as α. The error term is denoted as u.
      The Wave 2 dummy and Wave 3 dummy are included to capture the impact of the spread of the
      The Wave 2 dummy and Wave 3 dummy are included to capture the impact of the spread of the
COVID-19 pandemic because economic and social conditions drastically changed during the study
COVID-19 pandemic because economic and social conditions drastically changed during the study
period, as illustrated in Figure 1. Wave 2 takes the value of 1 if observations are collected directly after
period, as illustrated in Figure 1. Wave 2 takes the value of 1 if observations are collected directly
announcement of postponement of the Olympics, otherwise 0. Wave 3 takes the value of 1 if
after announcement of postponement of the Olympics, otherwise 0. Wave 3 takes the value of 1 if
observations are collected directly after announcement of postponement of the Olympics, otherwise
observations are collected directly after announcement of postponement of the Olympics, otherwise 0.
0. More specifically, the Wave 2 dummy captured the effect of the postponement of the Olympics,
More specifically, the Wave 2 dummy captured the effect of the postponement of the Olympics, while
while Wave 3 dummy captured the effect of the state of emergency. The reference group was the first
Wave 3 dummy captured the effect of the state of emergency. The reference group was the first wave
wave (wave 1). The coefficient of Wave 2 dummy shows how the happiness level in wave 2 is different
(wave 1). The coefficient of Wave 2 dummy shows how the happiness level in wave 2 is different from
from that in wave 1. Similarly, the coefficient of Wave 3 dummy shows how the happiness level in
that in wave 1. Similarly, the coefficient of Wave 3 dummy shows how the happiness level in wave 3 is
wave 3 is different from that in wave 1. Also, respondents who encountered the huge risk of being
different from that in wave 1. Also, respondents who encountered the huge risk of being infected by
infected by COVID-19 were predicted to be unhappy. In order to control for that, the total number of
COVID-19 were predicted to be unhappy. In order to control for that, the total number of infected
infected persons in prefectures where individuals i resided in wave t, (Infected persons it,), was
persons in prefectures where individuals i resided in wave t, (Infected persons it, ), was included.
included.
      Tourism was a dummy variable that had 1 if respondents worked in either the tourism or
restaurant sectors, and otherwise 0. In order to consider the difference in the impact of the
postponement of the Olympics between O-MO-TE-NA-SHI workers and other ones because
tourism and restaurants are thought to greatly depend on the demand from visitors from other
countries during the Olympic Games, the cross terms between wave dummies and Tourism (Wave
dummy t × Tourism) were included. Workers in the tourism and restaurant sectors suffered greater
Sustainability 2020, 12, 8168                                                                                             9 of 16

     Tourism was a dummy variable that had 1 if respondents worked in either the tourism or restaurant
sectors, and otherwise 0. In order to consider the difference in the impact of the postponement of
the Olympics between O-MO-TE-NA-SHI workers and other ones because tourism and restaurants
are thought to greatly depend on the demand from visitors from other countries during the Olympic
Games, the cross terms between wave dummies and Tourism (Wave dummy t × Tourism) were included.
Workers in the tourism and restaurant sectors suffered greater damage due to the postponement than
others. Naturally, the coefficient of Wave 2 dummy × Tourism was expected to have a negative sign when
happiness was a dependent variable. In order to investigate whether the impact of the postponement
was caused by income loss, we checked Wave 2 dummy × Tourism when expected income change was a
dependent variable. The postponement had an impact on happiness through the channel of loss of
income if the sign of Wave 2 dummy × Tourism is a negative sign.

4. Results
     In Tables 1–6, we report the estimates obtained from the fixed effects estimation. Tables 1–3 report
results when happiness level is the dependent variable. Tables 4–6 report the results when expected
income change is the dependent variable. Tables 1 and 4 indicate the results using a sub-sample
throughout Japan. The impact of postponement of the Olympics is thought to be larger in Tokyo
and its surrounding areas than other areas because tourists are more likely to stay in these areas
during the Olympics. Therefore, we divided the sample into sub-samples including and excluding
Tokyo. Tables 2 and 5 indicate the results using a sub-sample covering Tokyo and its surrounding
three prefectures (Kanagawa, Chiba, and Saitama prefectures). Tables 3 and 6 indicate the results using
a sub-sample excluding Tokyo and its surrounding three prefectures. Each table reports results based
on a sub-sample according to the extent to which respondents subjectively expected the probability
of holding the Olympics as scheduled. The group with a high expected probability was equal to or
greater than 80% and 60% in columns (1) and (2), respectively. The probabilities were equal to or below
40% and 20% in columns (3) and (4), respectively.

      Table 1. Estimation results of the baseline model (dependent variable is “Happiness”): Sample:
      All regions of Japan.

                                High Expected Probability of Holding         Low Expected Probability of Holding
                                       2020 Tokyo Olympics                         2020 Tokyo Olympics
                                       (1)                     (2)                  (3)                     (4)
                                   Prob >= 80            Prob >= 60            Prob
Sustainability 2020, 12, 8168                                                                                             10 of 16

      We begin by discussing Table 1. Signs of Wave 2 dummy and Wave 3 dummy were negative and
statistically significant at the 1% level in all the columns. In addition, the absolute values of the
coefficient of Wave 3 dummy were larger than those of Wave 2 dummy in all the columns. This indicates
that the happiness levels declined as COVID-19 spread, which is consistent with Figure 4. This tendency
was observed regardless of the individual’s expectation of holding the Olympics in 2020. Turning to
the key variable, the coefficients for Wave 2 dummy × Tourism showed a negative sign and were
statistically significant in columns (1) and (2). Meanwhile, it showed a positive sign despite being
statistically insignificant in columns (3) and (4). OMOTENASHI workers with high expectations
were more disappointed by the postponement than other people. However, this tendency was not
observed for those with low expectations. Wave 3 dummy × Tourism did not show statistical significance.
In our interpretation, the impact of postponement on OMOTENASHI workers did not persist for only
two weeks.

      Table 2. Estimation results of the baseline model (dependent variable is “Happiness”). Sample:
      Tokyo and its surrounding prefectures.

                                High Expected Probability of 2020                Low Expected Probability of 2020
                                       Tokyo Olympics                                   Tokyo Olympics
                                     (1)                      (2)                      (3)                      (4)
                                Prob >= 80               Prob >= 60               Prob
Sustainability 2020, 12, 8168                                                                                           11 of 16

the announcement of the postponement of the Olympics had a sizable negative impact on the happiness
level of OMOTENASHI workers in Tokyo and surrounding areas if they had a high expectation of the
2020 Olympics being held. However, the gap in the happiness level between OMOTENASHI workers
and others disappeared after two weeks, suggesting that the negative impact was temporary. (Impact
of various variables on the happiness level did not persist in the long term (Tsutsui & Ohtake [29]),
Kinari et al. [30]]).
     In Table 3, neither Wave 2 dummy × Tourism indicated statistical significance in any columns.
The postponement of Olympic Games did not cause a difference in the happiness level of workers in
tourism and other sectors. In our interpretation, apart from Tokyo and surrounding areas, workers in
the tourism and restaurant sectors did not expect the Tokyo Olympics to increase demand for their
services and their revenue. Therefore, they did not consider the Tokyo Olympics in relation to their
business even though they worked in the tourism and restaurant sectors.

      Table 3. Estimation results of the baseline model (dependent variable is “Happiness”). Sample:
      excluding Tokyo and its surrounding prefectures.

                                High Expected Probability of 2020               Low Expected Probability of 2020
                                       Tokyo Olympics                                  Tokyo Olympics
                                    (1)                      (2)                      (3)                     (4)
                                Prob >= 80              Prob >= 60              Prob
Sustainability 2020, 12, 8168                                                                                             12 of 16

      Table 4. Estimation results of the baseline model (dependent variable is “Expected income change from
      2020 to 2021”): Sample: all regions of Japan.

                                  High Expected Probability of 2020            Low Expected Probability of Tokyo
                                         Tokyo Olympics                                2020 Olympics
                                        (1)                    (2)                   (3)                    (4)
                                   Prob >= 80            Prob >= 60             Prob = 60             Prob
Sustainability 2020, 12, 8168                                                                                           13 of 16

      Table 6. Estimation results of the baseline model (dependent variable is “Expected income change from
      2020 to 2021”): Sample: excluding Tokyo and its surrounding prefectures.

                                High Expected Probability of 2020              Low Expected Probability of Tokyo
                                       Tokyo Olympics                                  2020 Olympics
                                    (1)                      (2)                      (3)                     (4)
                                Prob >= 80              Prob >= 60              Prob
Sustainability 2020, 12, 8168                                                                               14 of 16

economic benefits. Moreover, the motivation to host the Olympics would be reduced among countries
if unexpected and unintended shocks such as the COVID-19 pandemic are considered. As prospect
theory states, people are likely to give more importance to losses than to pursue gains (Kahneman and
Tversky [28]). In the future, it seems plausible that no city will be a candidate to host the Olympics.
Inevitably, a critical problem arises: are the modern Olympics sustainable? A possible approach to
sustain the Olympics is to make it more compact and less commercialized. That is, it is time to return
to the philosophy of the Olympics and give more importance to sporting amateurism in the new world
after the COVID-19 pandemic.
     Postponement of mega sporting events such as the Olympics is expected to fundamentally change
the way the sports industry operates in the future. We must examine the impact of these changes
from a socio-cultural, economic and political perspective (Parnell et al. [31]). Dolan et al. [22] provided
evidence of an aggregate willingness-to-pay (WTP) for hosting the Olympics below the actual costs
of hosting the games, although the Olympics increase the subjective well-being of residents in the
hosting cities. Human history shows that devastating pandemics play a critical role in the revival of
human society. The bubonic plague (Black Death) was the deadliest pandemic that ravaged Europe
and led to the economic recession in the Middle Ages. The Black Death was the reason the Middle
Ages came to an end. The Black Death caused social evolution, giving rise to the Renaissance. In the
21st century, detaching from the philosophy of the Olympic Games, the modern Olympics has been
immoderately commercialized and politicized. We regard the COVID-19 shock as a catalyst that will
lead the Olympic Games to return to its original philosophy. If so, the Olympics would be sustainable
despite the COVID-19 pandemic.

6. Conclusions
     The COVID-19 pandemic had an unprecedented impact on various sporting events. Above all,
postponement of the 2020 Tokyo Olympics was unexpected. The Olympic Games are mega-events,
which are expected to promote economic growth and increase the presence of countries in the globalized
world. In 2020, the number of tourists and visitors to Japan was expected to increase, especially Tokyo
and the surrounding prefectures. Workers engaged in the OMOTENASHI industry lost the expected
increase in income and the opportunities to extend hospitality to tourists enjoying the Olympics.
Naturally, these workers were expected to be disappointed.
     We conducted three internet-surveys in 13 March (before the announcement of postponement),
27 March (after the announcement postponement) and 10 April (after the state of emergency was
declared). In these surveys, we pursued identical individuals to investigate how the postponement of
the 2020 Tokyo Olympics influenced the happiness level of workers in the OMOTENASHI industries.
The major findings were: OMOTENASHI workers’ happiness levels declined abnormally after the
announcement of the postponement decision. Two weeks later, under the state of emergency,
their happiness returned to the level before the announcement of postponement. Meanwhile,
OMOTENASHI workers did not predict a decrease in their income immediately after the postponement.
From these findings, we argue that postponement of the 2020 Tokyo Olympics lowered the
happiness level because of the loss of hospitality rather than loss of income. However, most of
the workers recovered from the loss of the Tokyo Olympics within two weeks, although the economic
recession worsened.

Author Contributions: E.Y. made substantial contribution to conception, analysis, interpretation of data,
and writing of the article. Y.T. is the project leader responsible for the surveys and obtained the research
fund. He also revised the first draft of the paper. All authors have read and agreed to the published version of the
manuscript. This research was funded by [Japan Society for the Promotion of Science] grant number [18KK0048].
Funding: This research was funded by Japan Society for the Promotion of Science: 18KK0048.
Acknowledgments: This study was supported by Fostering Joint International Research B (Grant No.18KK0048)
from the Japan Society for the Promotion of Science.
Conflicts of Interest: The authors declare that there is no conflict of interest.
Sustainability 2020, 12, 8168                                                                                15 of 16

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