The Hospitality Solution - For the restaurant industry Payment Services
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Payment Services The Hospitality Solution For the restaurant industry
For you and your guests: the Hospitality Solution from SIX Table of contents SIX Payment Services 04 The customer experience 05 The Hospitality Solution 06 Our expertise 08 Security, service and support 10
SIX Payment Services
The right choice
With SIX Payment Services, you you are located in Europe. It includes
can rely on a partner with decades card acceptance at the payment termi-
of experience in the restaurant in- nal and online, fast and reliable trans-
dustry and a well thought-out solu- action processing, seamless integration
tion for all your cashless payment of the payment terminals into your
needs. infrastructure and useful value-added
services. This means you receive a com-
Your top priority as a restaurant owner prehensive payment solution from a
is the well-being of your guests. You are single source.
well aware of all the various trends and
your customers’ needs − precision and The Hospitality Solution can also be
excellent service are your passion. tailored to your needs, so that you re-
ceive exactly the services you need.
In the same way that you know your And thanks to our wealth of experience
guests, SIX knows what restaurant op- in the restaurant industry, we can both
erators need when it comes to cashless support and simplify your processes:
payment services. That is why we are from mobile payments at the table to
European leaders in this field, with our payments in the guest’s home currency
experienced team of experts managing at the touch of a button or using the
long-term relationships with many cli- contactless function. This makes things
ents. more efficient and clear for you – and
even more convenient for your guests.
Our Hospitality Solution for the restau-
rant industry contains everything you
need for your payment solution, no mat-
ter how big your company is or where
4
The customer experience
Where cashless payment is important
Self-service restaurants Challenge Solution
I want to offer my guests the SIX offers you payment solutions for
option of making payments distance transactions − so that it is
online – even with a smartphone. easy for your guests to pay online and
by smartphone.
I want to offer my guests a SIX can seamlessly integrate your payment
comprehensive service: short terminals into your cash register system
waiting times and simple, and offers contactless payments for faster,
error-free and secure payment more efficient and error-free payment
processes. processes as well as currency conversion at
the touch a button for foreign guests.
I want to be able to reconcile all SIX enables simple and automated
payments quickly and easily, and reconciliation of payments and pays out
with a clear overview. quickly – in 18 currencies. You will also
be sent the DCC report regularly.
Full-service restaurants
I want additional orders to be SIX allows all orders to be
automatically added to the bill. automatically added to the bill.
I want to make payment as easy SIX offers mobile payment terminals for
as possible for my guests. payment directly at the table, acceptance
of all major cards and the option for guests
to pay in their home currency at the touch
of a button.
I want to be able to reconcile all SIX enables simple and automated
payments quickly and easily, and reconciliation of payments and pays out
with a clear overview. quickly – in 18 currencies. You will also
be sent the DCC report regularly.
5
The Hospitality Solution
Tailor-made for your company
For uncomplicated payments
Secure and swift: for restaurants with
basic cashless payment needs, we offer
a simple, affordable payment solution.
This includes acceptance of all major
global payment cards, payment termi-
nals and useful value-added services.
Advantages for you:
– simple and rapid use
For full integration into your cash
register system
For establishments with more sophisti-
cated cashless payment requirements,
we offer an integrated solution that both
supports and simplifies your processes.
The solution includes acceptance of all
major global payment cards, payment
terminals with useful value-added ser-
vices and the seamless integration of
these terminals into your cash register
system. This results in faster processes,
a better overview, and greater conve-
nience and efficiency.
Advantages for you:
– direct management of payments via your cash
register system
– efficiency gains
– no entry errors or double bookings
6
Performance overview
For For practical
uncomplicated integration
payments into your POS
Everything from a single source, including acceptance of all major global cards
All acquiring services including DCC and data processing at SIX
All payment functions relevant for the hospitality industry including contactless function
Certified to the highest security standards
Reporting for each location for a better overview and more convenient reconciliation of transactions
Payment terminals with various communication methods (LAN, WLAN, 3G)
Payment solutions for distance transactions (e-commerce, mail/phone orders)
Purchase or hire of autonomous or mobile payment terminals
Integration of payment terminals into all common cash register systems with the MPD interface from SIX
Entries at payment terminal no longer necessary, direct management of payments via the cash
register system
7
Our expertise
We understand your needs
You want to be able to accept as You want to offer your international
many payment cards as possible. guests the best possible service.
SIX enables you to accept the following With the SIX dynamic currency conver-
debit and credit cards: sion (DCC) service, your guests can
make payments in the card currency
they are familiar with. SIX automatically
converts the amount directly at the
payment terminal and guarantees you
and your guest the best exchange rate
of the day with the Best Rate Guaran-
You want a partner that understands tee – this provides extra transparency
your needs. for customers.
Our team of international account man-
agers with proven expertise in the res- You want the highest level of secu-
taurant industry will support you in im- rity for your entire payment infra-
plementing the payment solution, which structure.
is tailored to your specific needs. Our SIX offers you a payment infrastructure
account managers and support team can that is constantly tested to the highest
provide you with advice in more than ten security standards and fully PCI DSS/
languages. PA DSS-certified. We also offer you
detailed and practical advice on fraud
You want a payment solution that can prevention.
be easily integrated into your existing
system landscape.
Thanks to the MPD interface from SIX,
your cash register system communicates
easily with your payment terminals.
89
Security creates trust SIX has the highest data and process security requirements. After all, security creates trust – allowing you to take care of your guests with peace of mind. With us as a partner, you can rely on excel- lent protection. Our solutions and pro- cesses are certified to the latest inter- national security standards and guaran- tee secure data transfer and storage. We will also provide you with advice on all aspects of security in relation to cashless payments, from the correct implementation of security standards in your company to the prevention of fraud in the hospitality industry. 10
Trust
in a
strong
partner
Service
and support
We will support you in the smooth intro-
duction of our solutions − and beyond. We
want you to know that you are in the best
hands and can concentrate fully on your
restaurant business. We have 13 locations
in Europe, speak your language and can
be contacted 24 hours a day, seven days a
week. And since SIX offers you all solu-
tions and services for cashless payment
from a single source, you only need one
contact for all your needs. With SIX, you
benefit from fast payment of your balance
and from clear, flexible credit notices. We
also advise you on the use of dynamic cur-
rency conversion (DCC) in online training
sessions or courses on site. In order for you
to receive the level of service you need
from us, you can choose from a range of
service packages at SIX, from the basic
version containing the most important ser-
vices to the all-in package.
11110.0288.02 INT_EN/01.2015
We’ll be happy to advise you about the cashless payment solution that’s made to fit your needs.
SIX Payment Services AG SIX Payment Services (Europe) S.A.
Hardturmstrasse 201 10, rue Gabriel Lippmann
8005 Zurich 5365 Munsbach
Switzerland Luxembourg
www.six-payment-services.com/hospitality
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