THE EIGHTH LINE - Records Management - Alberta College and Association of Opticians
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Fall 2018 Issue 109 THE EIGHTH LINE Records Management •Abandoned Records •Mandatory Breach Reporting •The Adventures of the Travelling Glasses •Renewals 2019
The Prez Mez Dean Thompson, RO, RCLP Happy Thanksgiving from your ACAO Council and staff! Thank you to all who attended the Calgary appetizer nights we hosted in September. We had a total of 16 members attend the two nights with your Prez and Council members. During the appy night we discussed several topics including: • The new Quality Assurance program coming in the year 2020 • Closing the gap between becoming an Optician and becoming a Contact Lens Practitioner; when this happens, all new students will come out of school with a dual license • The possibility of SAIT having a two year full-time Optician course. If SAIT offers this course it will give the Alberta optical industry two ways to meet the demand for today and for the future. With 50% of practicing Opticians being in the 50 + age group, we are looking at a situation that could become dire as many Opticians may retire in the next 10-15 years • Your Council will be working on your suggestions brought forward at the appetizer nights. • As a result of the sucess of the two events, we as a board have pledged to host more appetizer nights. Thank you to all Opticians and student Opticians who completed the SAIT survey, and and thank you to all of the Opticians who put their names forward to volunteer for the College/Association, your help is always appreciated. Your council is continuing to work towards the increase in scope of practice; if you have any contacts within the Alberta Government you think could assist us in moving forward please call the office with contact information. Respectfully Submitted, Dean Thompson, RO, RCLP ACAO President 3
Do You See What I See? Kalen Hussey, Digital Communications Seeing Through Someone Else’s Eyes Have you ever wondered what it would be like to see through someone else’s eyes? What do cataracts look like? What about diabetic retinopathy, or macular degeneration? How do colour blind people experience flashy websites that rely on complementing and contrasting colours? With the help of simple developer tools, you can see how different eye conditions would impact your experience of the web, and why good design must consider screen readers. Accessibility and Why It’s Important The internet is an amazing tool that offers a convenient way to shop, research, and book events. In some ways, the web levels the playing field for access; and yet, in so many other ways, the internet provides frustrating barriers for users with vision issues. From uninformative code that screen readers don’t understand, to flashy themes that people with reduced contrast or colour deficiencies can’t see, the web often lets users with disabilities down. Although we try to make it as user friendly as possible, our own website relies on plugins and themes that other people have developed. While many developers try to keep accessibility in mind, some don’t consider the experience of users with disabilities. It’s especially difficult for visually impaired users to navigate a 2 dimensional space like the web, and many people rely on the help of screen readers. But without code to support screen readers, a website can be confusing to navigate. ARIA In order to function well, screen readers get help from something called ARIA, which stands for Accessible Rich Internet Applications; this is a set of specifications that can be added to HTML code. ARIA is basically a note to screen readers telling them the function of an object; screen readers then tell the user what to do with that object. Your website uses a combination of HTML and CSS (Cascading Style Sheets) to make your experience both informative and visually interesting. CSS is the fancy decoration that makes a website pop, but without ARIA in the HTML, the code is assuming that you can see for yourself what objects do. For example, online forms usually have styled labels to tell you where to put your name, address, and other information; but a screen reader doesn’t recognize those labels without a little help. If a form didn’t have labels, would you know where to fill in your information? When you fill it in wrong, the form usually shows you where the problem is; but if you couldn’t see the highlighted area, how would you find your error? Required form fields have a little red star next to them; what if you couldn’t see that star? You would need ARIA to explain what information goes in each field, which fields are required, and where the error is if one occurs. ARIA specifications make it possible for visually impaired users to understand how a website is set up. A screen reader has no trouble reading out straight HTML, but it needs ARIA to interpret interactive elements like buttons, images, and form fields. Screen readers and other accessibility tools are only as good as the website that they’re visiting; if the developer has not considered accessibility, the user’s experience will not be as good. Wave With accessibility browser extensions, such as a tool called Wave, a web developer can check their website for errors and try to improve the online experience of people using screen readers. Wave crawls a website and alerts you to major and minor problems. For example, if you’re using a small font, 4
Wave will flag it as a problem for low vision users. If your form doesn’t use ARIA specifications, Wave will tell you that a screen reader won’t understand the form fields. Piece by piece, you can go through your website and fix the code, sizing, and contrast issues to make it more usable. As a non-developer, you can use Wave to see how a user with disabilities may struggle to understand content. If a website comes up with multiple red flags it indicates that a screen reader, or a user who relies on large font or high contrast, may have trouble. This tool can give you some insight into another person’s challenges online, but it doesn’t quite give you their experience. NoCoffee When we talk about vision issues, it can be difficult to truly understand unless you can see it for yourself. It’s easy to picture clouds or splotches obscuring your vision for a moment; it’s harder to imagine another user’s daily struggles without trying to navigate through them yourself. With that in mind, the Google Chrome extension called NoCoffee shows you what the web is like for people with various vision issues, and why they may need screen readers to participate online. NoCoffee offers a range of colour deficiency options to try out; you may find your browsing experience changes in ways you didn’t expect. You may notice some flashy website themes become inaccessible for colour deficient users when contrasting colours become too similar. If you have colour deficiency turned on and low contrast enabled, you can see that some functions may disappear entirely. NoCoffee also offers a look into life with eye diseases like cataracts, diabetic retinopathy, glaucoma, and macular degeneration; the extension allows you to adjust the severity of these conditions with a slider bar. Once you’ve selected any combination of vision issues, you can surf the web with this tool engaged; in this way you can see for yourself the challenges that someone with these issues might face. Closing Thoughts If you run an independent optical, chances are you have a website of your own; how does your website look? Can you make any changes to your page layout to create an easier experience for someone with a visual disability? As eye health professionals, it’s likely that many of your clients have one or more of the demonstrated vision issues. It is worth considering the needs and experiences of those patients. What can your experience seeing through different eyes teach you about how your own office environment is laid out? Are there obstacles or hazards that someone with central or peripheral vision loss may trip over? Using NoCoffee may have also got you thinking about the challenges of optimizing your patients’ most important field of vision. For example, someone with macular degeneration doesn’t use their central vision much, and can’t afford distortion in their peripheral vision; does your choice of lenses and frames change to suit the individual? It’s easy to forget that people quite literally see the world in different ways, but by making a website as inclusive as possible for people who rely on screen readers, magnifiers, and other tools, ease and accessibility can be for everyone.
Abandoned Records Sandi Williamson-Regulatory Standards Director Health Information What happens to a patient’s health information if a custodian becomes unavailable due to sudden injury, illness, or death? If you work in a dispensary where there are multiple custodians, someone at your work will most likely inherit your files. But what if you run your own dispensary? The Health Information Act (HIA) says that patients have the right to access the information in their files, and that it’s the custodian’s responsibility to keep those files. It’s also the custodian’s responsibility to transfer ownership of files to another custodian if they’re no longer practicing. Finally, a custodian is responsible for ensuring there are policies and procedures in place to follow the HIA. Do you have a plan in place for dire emergencies? Unexpected Tragedy No one likes to think about grim topics like serious injury or death, but tragedy can strike unexpectedly. If an optician is self-employed, a major incident may leave their spouse or children suddenly in charge of patient files. Those family members might not understand the laws surrounding privacy and health information; they may not know how long patient files need to be kept, or what the proper method of disposal is. Furthermore, if they aren’t health practitioners, it’s inappropriate for your family members to be responsible for those files. Your Successor Plan That’s why the ACAO has developed a form for custodians to name a successor in case of emergency. All self-employed opticians should fill out this form with the name and address of their successor custodian as well as the location of their files. That way the college has a record of where your files are, and we can direct your patients to your successor should the need arise. The college knowing your succession plan relieves some burden from your family and friends, too; it gives them clarity in a time of grief and allows them to focus on what matters to them most: you. Help us help you plan ahead; hope for the best, but prepare for the worst to give you, your family, and your patients, peace of mind. If you have any questions about the form or about successor custodians, please feel free to contact Sandi at Sandi@acao.ca or call us at 780-429-2694 or 1-800-263-6026. 6
Airdrie Family Eye Doctors Address: 162 Leva Ave Red Deer County, honesty and respect. IRIS is seeking a Position Title: Dispensing Optician. Alberta T4E 0A5 Email: w164opt@costco. Licensed Optician or Student Optician Additional Information… com Website: http://www.costco.ca to join their team at their expanding Airdrie Family Eye Doctors is Growing! Southpointe location. You will work They are currently looking for a Full Time alongside their Optometrists and teams to Optician to join their team in Airdrie. Are Costco – South Calgary give patients the ultimate experience. you an enthusiastic, customer driven, Position Title: Licensed Optician. Contact: Lisa Glithero team focused person who loves change Additional Information…South Calgary Address: #202 4600 130 Ave SE Calgary, and is passionate about an exciting new Costco Optical is looking for an energetic, Alberta T2Z0C2 Email: lisa.glithero@iris.ca opportunity. Their clinic offers a wonderful career driven licensed Optician or Contact Website: http://www.iris.ca working environment and amazing Lens Practitioner to join their team. teammates to work with. Day, Evening Costco offers a comprehensive benefit Thompson Optics and Saturday shifts are all possibilities package, competitive wage structure and Position Title: Licensed Optician. Additional within their growing family. Please see excellent career growth opportunities. Information…Thompson Optics is looking our website at airdriefamilyeyedoctors. If you are interested in joining the for an enthusiastic part- time licensed com to ensure our location and hours team, please forward your resume to optician to join our team. The clinic offers are a good fit for you. Contact: Carla Contact: Vicki Address: 99 Heritage Gate a great working environment, professional Battershill, Address: 600 705 Main St SE Calgary, Alberta T2H 3A7 Fax: (403) Optometrists, and a fun team to work with. Airdrie, Alberta T4B3M2 Email: cdbatters@ 313-7674 Email: w251opt@costco.com We need someone able to work in a fast icloud.com Website: http://www. Website: http://www.costco.ca paced environment and loves working airdriefamilyeyedoctors.com with people to provide exceptional patient care. If this opportunity interest Alberta Sports Vision Institute Downtown Vision Care you, please forward a resume to: cathy@ Position Title: Dispensing Optician. Position Title: Dispensing Optician thompsonoptics.com. Address: 11303 104 Additional Information…Alberta Sports or Optometric Assistant. Additional Ave, Edmonton, Alberta T5K 2S1, Website: Vision Institute is hiring in Sherwood Information…Love fashion? Have a great www.thompsonoptics.com Park! If you are an Optician looking for eye for style? Downtown Vision Care is a full time employment, please fax or busy, trusted optometry clinic in practice email your resume using the contact for 40+ years. Benefits: Great hours – no Viewpoint Eye Care information below. Contact: Brenda Martin, evenings or weekends. Bonus program Position Title: Dispensing Optician. Address: 820 22 Lakeland Drive Sherwood and health benefits available. Please let Additional Information…We are looking to Park, Alberta T8H0N6 Email: brenda@asvi. us know how you would make a valuable hire a Licensed or Student Optician. We are ca Website: http://www.asvi.ca addition to our team. Forward your resume an established three doctor optometric and with cover letter to the attention of Sherry retail practice. This is a full time position Kells. Contact: Sherry Kells, Address: 205, with 1 to 2 evening shifts a week, but no Costco Wholesale Red Deer 300 5Ave SW, Calgary, AB, T2P 3C4, weekends. We are looking for someone who Position Title: Licensed Optician. Email: sherry@downtownvisioncare.com is knowledgeable and passionate about all Additional Information…Red Deer Costco Website: www.downtownvisioncare.com different types of eye wear and really enjoys Optical is looking for an energetic, career working with people. We are willing to train driven licensed Optician or Contact Lens the right candidate. Contact: Dr. Sandra & Practitioner to join their team. Costco IRIS the Visual Group Murray Oshanyk offers a comprehensive benefit package, Position Title: Dispensing Optician. Address: #124 1160 Railway Ave, Canmore, competitive wage structure and excellent Additional Information…At IRIS their Alberta T1W 1P4, Fax: 403-609-3707 career growth opportunities. If you are mission is to provide customers with the Email: dro@viewpointeyecare.com interested in joining the team, please highest Level of service and products while forward your resume to Contact: Kevin, meeting their guiding values of passion,
Mandatory Breach Reporting Did you know? When should a breach be reported? As health custodians, opticians in Alberta are now required to file reports and notify patients if their Immediately. The HIA requires that custodians inform health information has been subject to a privacy breach. the OIPC of a breach “as soon as practicable”. The The mandatory breach reporting requirements under OIPC recommends that you report a breach as soon as the Health Information Act (HIA) came into effect on possible, even if you don’t yet have all the information August 31, 2018. Mandatory breach reporting is a new requested on the Privacy Breach Report Form. You can way to ensure that patients are in the know about provide additional information to the Commissioner as possible vulnerabilities; and as patients of other health it becomes known; when a breach happens, time can professionals, you are entitled to this peace of mind too! be of the essence to ensure there is as little damage as But what do opticians need to do? possible from the event. It’s your responsibility to notify: What is a privacy breach? • The Information and Privacy Commissioner of a A privacy breach means “a loss of, unauthorized access privacy breach when there is a risk of harm to your to, or unauthorized disclosure of personal information patient. or individually identifying health information.” • The Minister of Health of a privacy breach when Examples of situations that would constitute a breach: there is a risk of harm to your patient. • Your patient if they are affected by a privacy breach and there is a risk of harm to them. • Lost or stolen laptops, USB keys, phones, or other mobile devices containing health information. These new rules bring Alberta in line with most • Misdirected emails, faxes or mail. Canadian provinces and territories with regards to • “Snooping” of patient files by someone who has no health information and privacy. Health information is right to access the file. extremely sensitive and personal; when a breach occurs, • Evidence of hacking of computers or servers it’s important that your patients know so that they can containing health information. take proactive measures to keep themselves safe. • Malware, Phishing, and other attacks that could potentially gain access to personal information. • Reselling old computers and forgetting to wipe the hard drive first. 8
• Stolen paper records from an employee’s vehicle, • If information that was lost was already home, or office. destroyed or inaccessible, • Improper disposal of records or devices. • Whether the information that has been How do you report a breach? recovered after a breach was accessed before it was recovered, A breach may catch you off guard, and it can be • If the custodian can demonstrate that the only overwhelming and intimidating thinking of all the steps person who accessed breached information you are legally required to take. That’s why it’s best to was a custodian, affiliate, or someone subject familiarize yourself with the process BEFORE a breach to confidentiality procedures that would happens. That way, you won’t lose any time reporting safeguard the information, and that they: it, and you’ll feel confident that you’ve done your due • only accessed it in accordance with their diligence in service of your patient. Remember, you duties and not for improper purposes, have to report a breach to the OIPC, the Minister of • didn’t use or disclose the information, Health, and the patient (unless doing so would be • took steps to ensure it doesn’t happen again, dangerous for their mental or physical health). • Exactly or approximately how many people’s information was breached. Reporting to the Office of the Information and Privacy • A description of the steps that the custodian Commissioner (OIPC) will take to reduce the risk of harm to the patient. Custodians must submit a written notice to the • A description of the steps that the custodian Commissioner in an approved form. The notice needs to will take to reduce the risk of a future breach. include the following information, as per section 8.2(2) • A non-identifying copy of the information that of the Health Information Regulation: will be sent to the affected individuals regarding the breach, as well as a statement indicating • The custodian’s name. the method that will be used to give notice to • A description of what happened. the individuals. • When the breach occurred. • If the custodian is requesting permission to give • When the breach was discovered. notice to an individual by substitutional service • A non-identifying description of the breached under section 103(c) of HIA, include both the information. request and the reasons for the request. • A non-identifying description of the risk to the • The name and contact information for a person patient because of the breach, including; who can answer questions on behalf of the • a description of the type of harm, custodian about the breach. • an explanation of the how the risk of harm was • Any other information that the custodian assessed, considers relevant. • a description of the custodian’s considerations for the following, as per section 8.1: Breach Reporting Form • If the information may have been accessed by an unauthorized person, This is a long checklist, but it is made easier by the • Whether it’s reasonable to believe it will be fact that the OIPC has done the hard work already, and misused, provided a Breach Reporting Form. Read through that • If the information could be used for identity document, and refer to the Health Information theft or fraud, Regulation Amendments for the original wording if • If the breached information could cause something is unclear. You should also refer to this embarrassment or physical, mental, or informative document created by the OIPC explaining financial harm to the patient, or damage their how to fill out the Breach Report Form; this document reputation. goes in depth on each section and clearly explains what • Whether the breach will adversely affect the you should include. provision of a health service to the affected patient. • If digital information was encrypted or otherwise secured in a manner that would protect the information despite the breach, Continued on next page 9
Reporting to the Minister of Health Offences and Penalties The Minister of Health requires similar information To ensure compliance, there are also new penalties to the OIPC. To report a breach to the Minister of for custodians and affiliates who fail to adhere to the Health, simply fill out the Notification to the Minister of legislation. A custodian or affiliate who is found guilty of Health form, available on the Health Information Act one of these offences may be issued a steep fine. page of the Alberta Health website. Remember to use non-identifying information when describing the breach, so as not to compromise your patient’s It is an offence if a custodian fails to: health information further. You can refer to the Health Information Regulations and the recent Amendments, or • Take reasonable steps to maintain administrative, refer to the summary list from the OIPC section above. technical, and physical safeguards that will protect You can report a breach to the Minister by emailing your against a breach. completed form to HIABreachReporting@gov.ab.ca. • Report a privacy breach to the Commissioner, the Minister of Health, and affected individuals (except Informing the Patient when deemed harmful to the individual). In addition to the Minister of Health and the OIPC, you • Consider all relevant factors in determining if there is must also inform anyone whose health information has a risk of harm from a breach, and whether it needs to been breached. The notice you send to your patient be reported. must include: • Inform the Commissioner of a decision not to notify an affected individual of a privacy breach, if the custodian has determined that doing so would be • Detailed information regarding the breach. harmful to the individual’s mental or physical health. • The health information involved. • Risk of harm to the patient. It is also an offence for an affiliate of a custodian to fail • Steps taken to reduce the risk of harm. to notify the custodian of a health information privacy • Steps the patient can take to further reduce the risk breach. of harm. • A statement that the patient may ask the More Information Commissioner to investigate the incident. Even the most secure organizations suffer breaches • Contact information for the Office of the Information sometimes; wherever there is sensitive information, and Privacy Commissioner of Alberta. there is a risk of it being compromised. That’s why it’s so important to prepare for the worst case scenario in In most cases, the patient needs to know if their health addition to actively working to prevent it. Take time to information has been breached. However, there are read through the documents provided, and if you need times when you need to use your discretion and decide any more information on this topic, there are specialists whether keeping your patient abreast of the situation at the HIA Help Desk who can answer your questions: will be harmful to their health. For example, if you have an elderly patient with a heart condition, you may not want to cause them undue stress. If you think that Phone: 1-780-427-8089 informing your patient of a breach will result in a risk Email: hiahelpdesk@gov.ab.ca of harm to their mental or physical health, there are provisions in place for you to use your judgement. In that case, you must explain to the Commissioner your Sandi Williamson, RO, RCLP reasons for not giving notice to the affected individual. Regulatory Standards Director 10
In Memoriam Walter van Roon December 11, 1935 - August 27, 2018 Walter (Wouter) van Roon passed away in Oshawa, Ontario at the age of 82. He is survived by three children and four grandchildren as well as his sister and her family in The Netherlands. He was preceded in death by his wife of 58 years Ann (Afke) on January 20th of 2017. After becoming a refracting optician in The Netherlands, Walter and his wife immigrated to Canada in 1958. Hudson Optical hired him to manage their Lethbridge office which he did successfully for many years. In the late 1970’s Imperial Optical purchased Hudson Optical and Walter was soon moved to manage the Vancouver office. After a brief return to Lethbridge, the family was moved to Toronto where Walter continued his optical career with Imperial Optical. Walter was in charge of the Imperial Optical Engineering Dept. which is where he started distributing Weco Optical Machinery. The very successful Weco edgers were sent out all across Canada with Walter accompanying them for set-up and training. Later when Weco pioneered patternless edging, Walter was involved in retrofitting many Imperial Optical labs with this very sophisticated edging equipment. In 1991 Walter was approached by Weco Optik in Dusseldorf, Germany and accepted the position of sales manager for North America. Stationed in Europe for a short period of time, it did not take long until Walter and Ann started looking at returning to Canada. In 1992, Imperial Optical closed their doors and this is when Walter van Roon started Weco Canada under the Rodenstock umbrella. Walter van Roon is very fondly thought of by many people in the optical industry and is regarded as Mr. Weco. His passing represents a major loss of experience, knowledge and dedication to the optical community. After retiring from Weco he spent several years caring for his wife Ann until she could no longer live at home. He returned part time to the industry he loved with Zeiss Optical in Toronto. He worked there until May of this year. He was a great salesman, an intellectual and a tradesman. He loved trains and model railroading. He had a great zest for life and was always striving to learn more. His passing is a great loss to his family, friends and the optical industry. Take advantage of your An exciting benefit membership. for you as a member You have access to the TD Insurance Meloche Monnex program. This means you of ACAO. can get preferred insurance rates on a wide range of home, condo, renter’s and car coverage that can be customized for your needs. For over 65 years, TD Insurance has been helping Canadians find quality insurance solutions. Feel confident your coverage fits your needs. Get a quote now. Recommended by You save with preferred insurance rates. HOME | CAR | CONDO | TRAVEL Get a quote and see how much you could save! Call 1-866-269-1371 or go to tdinsurance.com/acao The TD Insurance Meloche Monnex program is underwritten by SECURITY NATIONAL INSURANCE COMPANY. It is distributed by Meloche Monnex Insurance and Financial Services, Inc. in Québec, by Meloche Monnex Financial Services Inc. in Ontario, and by TD Insurance Direct Agency Inc. in the rest of Canada. Our address: 50 Place Crémazie, 12th Floor, Montréal, Québec H2P 1B6. Due to provincial legislation, our car and recreational insurance program is not offered in British Columbia, Manitoba or Saskatchewan. Wide Horizons Solution® travel insurance is administered by RSA Travel Insurance Inc. and is underwritten by Royal & Sun Alliance Insurance Company of Canada. Medical and claims assistance, claims payment and administrative services are provided by the administrator described in the insurance policies. All trade-marks are the property of their respective owners. ® The TD logo and other TD trade-marks are the property of The Toronto-Dominion Bank.
Maureen’s Desk Have you heard that the National Competencies are being redone? They are being updated to include newer technology and practices that are shaped by that technology. They are also being redone for ease of use. We want you to be able to apply the competencies to your everyday life as an optician. We want them to be usable. This will make the new Quality Assurance (continuing competency) Program much easier to use because the competencies will be relatable. Are they a done deal? No! This process was started in March of 2018 with input from many opticians. Reworking and refining has now been completed. The stage we are in now is Post-It Notes: defining advanced practice and revising. The next stage is where you come in. Validation is scheduled for November and December 2018. That has in the past taken the form of a survey for you to complete, usually aligned with the Renewals 2019 acquisition of credits. The final form of the feedback has not yet been set but Open October 1st you can look for your opportunity to have input in that time frame. The more input we receive, the clearer and more complete the final product. After you Renewals Close have had your say there will be a stage of finalizing and blueprinting with release December 31, 2018 of the updated National Competencies scheduled for March 2019. This will give you a chance to get used to the updated competencies before we NACOR Exams begin the new continuing competency program (Quality Assurance). That new February 9-10, 2019 program will start June of 2020 which is the beginning of your next cycle. If you NAIT have not heard that we will be changing the way we maintain competency now is a good time to start asking questions. Council Meeting We have had a mixed up season with snow the first day of fall. Unfortunately the January 21, 2019 freeze ended the growing season prematurely so canning season was moved up by a couple of months. Oh well. That’s Alberta. Optical Summit April 27-28, 2019 Calgary, AB Respectfully Submitted, Maureen Hussey, RO, RCLP Executive Director / Registrar 12
Registrar Changes Provisional Eyeglass Meredith (Emma) MacLeod 2605 2018-07-19 Shelly Maneja 2566 2018-05-18 Loretta G. Maidment 2564 2018-07-19 Makayla Klause-Edwards 2557 2018-05-18 Ezagail C. Malazo 2565 2018-07-19 Mary Eilleen Villeneuve 2729 2018-05-22 Shelly R. Maneja 2566 2018-07-19 Carolyn Hueston 2554 2018-06-05 Samira Mehri 2568 2018-07-19 Palakjot Kaur 2731 2018-06-13 Marielaine G. Palileo 2463 2018-07-19 Jasmine Phibbs 2576 2018-08-08 Harpreet Kaur Pandher 2574 2018-07-19 Pei Wen Peng 2575 2018-07-19 Rebecca H. Pocklington 2577 2018-07-19 Provisional Contact Lens Tasmia T. Sarder 2579 2018-07-19 Palakjot Kaur 2731 2018-06-13 Harpritt Sohi 2520 2018-07-19 Kimberly M. Stack 2585 2018-07-19 New Eyeglass Shannon E. Waller 2588 2018-07-19 Rebekah Ransome 2730 2018-05-29 Kayleigh R. Whiteside 2590 2018-07-19 Katelyn E. Algar 2512 2018-07-19 Shareena L. Wilkins 2614 2018-07-19 Meagan N. Belanger 2539 2018-07-19 Lakhvir K. Benipal 2726 2018-07-19 New Contact Lens Karamjot K. Bhatti 2540 2018-07-19 Jasvir Benipal 2414 2018-07-19 Kaitlyn D. Boucher 2501 2018-07-19 Annette Clavette 2021 2018-07-19 Kailey M. Bray 2597 2018-07-19 Jody Kovacs 1793 2018-07-19 Joephrey Catapang 2543 2018-07-19 Sanjiv Mattu 1390 2018-07-19 Caitlynn J. Cross 2503 2018-07-19 Melany Lenette Nelson 2457 2018-07-19 Jennifer M. Dennhardt 2699 2018-07-19 Jennifer Nurcombe-Richardson 2460 2018-07-19 Brooke-lynn B. Dowell 2615 2018-07-19 Shalini Sharma 1520 2018-07-19 Lindsey M. Fredriksson 2546 2018-07-19 Inderjeet Singh 2627 2018-07-19 Mojdeh Ghayour 2550 2018-07-19 Mattlen J.A. Gibb 2551 2018-07-19 Reinstated Chelsea M. Godzic 2599 2018-07-19 Renee Benoit 2378 2018-05-25 Karalyn F. Gould 2552 2018-07-19 Tina Rusnell 1311 2018-07-18 Jessica I. Grabski-Wawer 2553 2018-07-19 Gurleen K. Heer 2635 2018-07-19 Change to Non-Practicing Jillene D. Herring-Cooper 2727 2018-07-19 Anna Woon Bin Chong 2159 2018-08-13 Muddsar Hussain 2555 2018-07-19 Mariam F. Jomha 2556 2018-07-19 Upgrade to Practicing Shirin T. Kamal 2603 2018-07-19 Chris Turnbull 2010 2018-05-18 Cortney R. Konrad 2446 2018-07-19 Kalinda Hunsperger 1888 2018-07-04 Tuyet Lan Luong 2384 2018-07-19 Optical Mission V.O.S.H Santa Cruz a chapter of VOSH.org Pierre from the V.O.S.H Santa Cruz a chapter is in need of a few Opticians for his up coming mission to Guatemala. Mission Information: Guatemala February 14-24, 2019. Interested Opticians contact myself, Dean Thompson at d-eyeguy@shaw.ca or organizer Pierre Labine at pierre.labine@sympatico.ca Ph:(514) 706-1805
Renewals 2019 Hello members! 1st, it will result in a late fee payment of 10% from December 2nd to December 31, 2018. Payments • On or after January 1st, 2019 your membership • Payments: VISA/MasterCard/Cheque /Money will be suspended which will result in a Order or e-Transfer. Make Cheques/Money Order reinstatement fee plus your regular renewal fee. payable to: Alberta College and Association of Opticians. Certificates, Practice Permits & Receipts • Take advantage of your Early Bird Membership • This year we will be sending you a Certificate of Lottery. Payment before October 31, 2018 puts Registration which you must display. your name in for a possible three prizes for early • Going forward you will also have access to your registration. annual practice permit which will be available via your online profile. This will replace the annual mailing of your Certificate of Registration. The Non-Practicing & Changing Status annual practice permit will have an expiry date • You can now change your status when you on it and will renew annually. renew your license . • Receipts will be sent via email once you’ve • If you are changing your status at some point registered through your Member Profile. We in 2019 but not at the time you renew, please hope this will reduce the wait time for receipts contact the office so we can assist you in the and make this a much easier process for you. this process as it does change your fees. Odds & Ends • Undertaking Form is required for Non-Practicing status. • If you are sending in a new photo please send it • Remember that if you are renewing as Non- in before completing your online renewal. This Practicing, this takes effect on January 1, 2019 t saves from duplicating your permit. Please send which time you cannot practice as an Optician. it as a JPEG. • On the renewal form there is a check box if you Insurance want your name unlisted in the membership • Proof of Errors & Omissions Liability Insurance roster that will be published on the website. If paper copy is not required. We assume that you you miss checking this box we will assume that have this, and can be requested at any time. you want your name and business information published on the website. If this assumption is • If you are buying Errors & Omission Liability incorrect you can call the office. Insurance through OAC, please send the application directly to their office. • If you complete your renewal in the last 2 weeks of November, please expect to wait Late Fees and Reinstatement up to 2 weeks to receive your certificate. We appreciate your patience. • Should you submit your renewal after December 14
The Adventures of the Travelling Glasses Michelle Smallman RO, RCLP started her career in Alberta in 1998. Michelle has always been passionate about the global community and her profession. She fundraised enough money to provide 20 cataract surgeries in Rajasthan, India. While there she saw first hand the overwhelming need for good eye care and the devastation it can cause when one does not have access to it. Michelle wrote a children’s book about the donation of glasses from the perspective of the glasses in hopes of teaching children to be good to their glasses and know they can change the life of someone across the world when they recycle their old glasses. All profits from the book, approximately $5.00 per book will go toward continuing the gift of sight. This book would be a great addition to your clinic and may help educate your little patients and help make the eye care industry a little more sustainable. https://www.amazon.ca/Adventures-Traveling-Glasses-Michelle-Smallman/dp/1775342204 15
Alberta College and Association of Opticians Council of Directors Dean Thompson, RO, RCLP Margaret Cayenne RO, RCLP Val Pryma, RO, RCLP President Vice President Erin Clarke, RO, RCLP Sana Manzar, RO Udo Hanebaum, RO, RCLP Janet Sochatsky RO, RCLP Randy Bradley, RO Gene Kerns, RO, RCLP Jennifer Wheaton, Judy Todd, Shaffin Kherani, Public Member Public Member Public Member
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