The Conrad N. Hilton Foundation's 2017-2021 Safe Water Strategy

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The Conrad N. Hilton Foundation’s 2017-2021 Safe Water Strategy

                                      Executive Summary
For more than 25 years, the Conrad N. Hilton Foundation has been committed to improving access to
safe drinking water in low-resource settings of Sub-Saharan Africa, Mexico and India. Our investments
in the water sector have been guided by global ambitions, beginning first with the call to eradicate
guinea worm followed by the Millennium Development Goals’ (MDGs) drinking water target. The
adoption of Sustainable Development Goal 6 (SDG 6) gives the Water, Sanitation and Hygiene (WASH)
sector a new global ambition to strive for – pushing for bigger and better services. The Foundation has
embraced this bold challenge with the design and release of its 2017-2021 grantmaking strategy.

In alignment with SDG 6, our shared global vision is for every disadvantaged and vulnerable person,
health facility and school to have reliable access to safe and affordable water by 2030 and beyond.

Ensuring access to sustainable high-quality water services that meet communities’ true needs will
require a new approach and outlook on implementation. The sector cannot continue to conduct
business as usual if it is to meet this ambitious goal. Existing efforts meet an important need, but
ultimately fall short of the intended outcome of SDG 6. It will require the engagement and will of
government (at all levels), innovation and scalable service delivery models, adequate funding for
covering the full cost of water delivery, community engagement, multi-sector coordination, and
greater international cooperation and support.

Taking this into consideration, the Hilton Foundation will make investments in three inter-related
focus areas: 1) advancing proven and promising solutions and models, 2) strengthening water
governance and in-country systems, and 3) building and disseminating credible and actionable
evidence. These three approaches will be applied in an integrated way within the countries where we
work in sub-Saharan Africa. By doing so, we seek to accelerate the coverage of reliable access to safe
and affordable water for households, health facilities and schools in Burkina Faso, Ethiopia, Ghana,
Mali, Niger and Uganda.

Over the next 15-years, the Foundation’s investments will focus on efforts at a local administrative
level to ensure adequate coverage and the progressive upgrade of quality services. We believe that
the piloting and demonstration of solutions at a local administrative level (small town, municipality or
district) is an important precursor to full-scale implementation. These locally defined areas will
provide the space to test new solutions as well as expand already proven approaches. To ensure
promising solutions can thrive and be sustained over time, investments will focus on building the
policy environment and capabilities of key stakeholders and institutions (at all levels) to deliver on
their responsibilities and full potential. The sustainability of solutions can only be realized if both the
hardware (e.g. taps and pipes) and software (e.g. capacity building) components of water delivery are
strengthened simultaneously.

By initially focusing efforts at a given local administrative level, we believe that countries and our
partners will be well-positioned to replicate and scale successful solutions over the next 15 years –
contributing to the ambitious aim of SDG 6.

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Our Historical Commitment to Safe Water

Since the Conrad N. Hilton Foundation was established in 1944, one of its most prominent
commitments has been roughly $140 million to provide access to clean water in Burkina Faso,
Ethiopia, Ghana, Mali, Niger and water-stressed regions in India and Mexico. Earlier investments were
predominately focused on targeting impoverished and geographically remote areas with low water
access and sanitation coverage and high incidences of water-borne diseases and parasites such as
trachoma and guinea worm.

Reaffirming its commitment to safe water access, the Foundation’s Board of Directors approved a
five-year grant-making strategy in 2010 for achieving measurable impact in this area. From 2011-2015,
the Foundation aimed to improve access to safe water as a part of a broader water, sanitation and
hygiene (WASH) framework for the ultra-poor and disadvantaged in Ethiopia, Burkina Faso, Ghana,
Niger, Mali, India and Mexico.

Over the five-year initiative, the Foundation’s Safe Water strategy focused on three programmatic
emphases: 1) supporting sustainable and scalable safe water access interventions and systems; 2)
strengthening the enabling environment for WASH interventions in targeted countries; and 3)
promoting the development, dissemination and adoption of relevant sector-wide knowledge.
Recognizing the importance of global action, the strategy was designed to align with international
efforts aimed at contributing to the MDGs’ water target – to reduce by half the proportion of people
without access to a basic water source1 by 2015.

These past five years helped focus the Foundation’s efforts in a more intentional and strategic way.
Aligning with the global agenda set by the MDGs, we were able to help provide basic water access to
millions of people in remote areas of sub-Saharan Africa, as well as water-stressed regions in India
and Mexico. Key achievements over the past five years include:

        Roughly 1.9 million beneficiaries gained access to an improved water source;

        Approximately $57 million was awarded to support water solutions, and an additional $88
         million was leveraged to support sanitation and hygiene efforts;

        On average, 80 percent of the Foundation-funded water sources are functioning – compared
         to the sub-Saharan Africa average of 64 percent;

        Local WASH committees were trained to manage and maintain water points, and
         demonstrated their ability to maintain and sustain water points beyond external intervention;

        The Foundation’s MEL partner, Water Institute at UNC, launched three continuous quality
         improvement pilot projects in Ghana, Burkina Faso and Ethiopia, which assisted in identifying
         the root causes of underperforming systems as well as solutions to improve the functionality;

1According to WHO/UNICEF, basic water source is defined as protected from contaminations, shared and managed by
community members, hauled to point of use, with a collection time of no more than 30 minutes.

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   Data generated around water quality has filled a critical data gap, as national water quality
        databases do not exist in the countries where we work; and

       The Foundation explored innovative technologies to water quality monitoring and
        management at the source and household levels as well as market-based approaches for
        water supply such as microcredit schemes and small private enterprise models.

Although there were notable achievements, the Foundation also identified key lessons and insights to
improving the availability, quality, reliability and sustainability of water services:

       Services are generally inconvenient and at a subsistent level (20 liters per day per person);

       And, more often than not, the water is unsafe once it gets home, or at the Point of Use (POU);

       The closer the water to the household, the better the quality and the higher the volume used;

       There is a real demand and ability to pay for better services among water users;

       Market-based approaches to water supply are feasible, however, there are very limited
        examples to follow;

       Countries generally have policies and strategies in place for establishing and improving water
        services, yet these plans are difficult to implement without functioning systems and
        institutions; and

       The creation of water supply systems separate from existing government systems is one of the
        main factors limiting sustainability.

               From the MDGs to the SDGs: A New Call to Action

The Millennium Development Goals mobilized international actors and resources to provide millions
of people access to water throughout the developing world. Through these efforts, approximately 6.6
billion people today, or more than 90% of the global population, have access to improved water
sources, such as a borehole, kiosk or household tap.

Although the sector made enormous progress, access to an improved water source is not equal.
Roughly 660 million people still collect water from a distance or from an unprotected source; of these
people, nearly half reside in sub-Saharan Africa. Not only are there regional variations in access, but
disparities exist between sub-groups, such as rural versus urban and rich versus poor.

Even in cases where access to water was improved, the source is not necessarily safe to drink from. It
is estimated that 1.8 billion people worldwide regularly consume water from an improved or
unimproved source that is contaminated.

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Building on the successes and lessons of the MDGs era, world leaders adopted the 2030 Agenda for
Sustainable Development at the United Nations Summit in September 2015. This bold plan,
comprised of 17 goals and 169 targets, serves to guide global development efforts for the next 15
years - giving the Foundation and the WASH sector a new call to action.

Unlike the MDGs, the 2030 Agenda includes a stand-alone goal on water (SDG 6) that sets out to
“ensure the availability and sustainable management of water and sanitation for all.” With six
technical targets, this Goal touches on the entire cycle of water, which includes drinking water,
integrated water resource management, and waste management. This allows countries to address
the water-related challenges of greatest relevance to their context and stage of development.

Another fundamental shift between the MDGs and SDGs is the emphasis on all, signifying that no one
person should be left behind in the global movement for social and economic mobilization over the
next 15 years. Future efforts will focus on reducing and eliminating inequities in access between sub-
groups, as well as strengthening water services in all settings – not just at the household level. A
particular emphasis is given to health facilities and schools.

SDG 6 not only pushes the sector to reduce the number of people unserved, but to address the quality
dimensions of water services. It specifically sets out to move citizens up the water service delivery
ladder2 from basic-level access to ‘safely managed water,’ as described by the WHO/UNICEF Joint
Monitoring Programme. Safely managed water is not only reliable and free of contamination, but on
premises, with the highest level of service being a private connection to a piped water network.

Because water is related to other social, economic, and environmental concerns, SDG 6 can go a long
way to stimulate other development efforts. The SDGs are designed to serve as a cross-sectoral,
integrated approach for global development, and safe water is highly linked with many of the other
Goals. For instance, strong governance systems and institutions (Goal 16) are vital for planning and
managing effective and sustainable water services, which in turn may help improve the well-being of
women and children who tend to be responsible for the collection of water (Goal 5). By addressing the
Goals from an inclusive standpoint, there is an opportunity to advance multiple development efforts
and truly achieve sustainability.

                                   Safe Water Strategy 2017-2021
Over the past year, the Foundation has been working to re-design its Safe Water grant making
strategy, looking to SDG 6 as a guiding framework and determining how best to contribute the
Foundation’s relatively limited philanthropic dollars to this ambitious call to action. Particular
attention has been given to Target 1 of SDG 6 which is to “achieve universal and equitable access to
safe and affordable drinking water for all.” Through a process of stakeholder engagement, reflection
on lessons learned, and an updated landscape review, the Foundation has realigned its Safe Water
strategy. This five-year strategy serves to guide our work towards a global vision of safe, reliable and
affordable water for all by 2030.

2According to WHO/UNICEF, the water service ladder approach is a method of benchmarking and tracking progress at different
stages of development: surface water, unimproved, basic water service and safely managed water.

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A Shared Global Vision

We share the vision that every vulnerable and disadvantaged person, school and health facility will
have reliable access to safe and affordable water by 2030 and beyond.

                                                        Our Goal

To accelerate the coverage of reliable access to safe and affordable water services for households,
health facilities and schools in Burkina Faso, Ethiopia, Ghana, Mali, Niger and Uganda.

                              From Vision to Reality: A Shift in Emphasis

SDG 6 pushes countries to move their citizens up the service ladder to safely managed water services.
Each rung up the ladder may require greater initial investments, but promises to generate better
health and livelihood benefits for households and communities. Some countries are ready to make
the transition from basic to safely managed water services, whereas others are still attempting to
provide their citizens with basic services and are in need of immediate solutions. Given the dual needs
of the sector, the Foundation will continue to improve water access to those without, while laying the
foundation for achieving our vision of every vulnerable and disadvantaged person, health facility and
school having reliable access to safe and affordable water by 2030.

To transform this ambitious vision to a reality by 2030, there needs to be a shift in how the sector
approaches the development, implementation and management of water services. It demands the
adoption of an integrated and comprehensive systems-based approach to water service delivery. This
goes beyond the installation of hand pumps, pipes and taps (i.e. water infrastructure), to supporting
systems, institutions and processes that enable the delivery of services to thrive for all. Embracing this
approach, the Foundation seeks to move its work in the following way over the next 15 years:

Local Action, Global Impact: The 2030 Agenda provides the sector with a 15-year timeline to make a
dent in the safe water challenge. Given the bold challenge of water for all, countries will need to scale
up3 effective solutions. To date, there are limited examples of scalable service delivery models that
are financially sustainable, demand-driven and operationally effective. Moreover, attempts to scale
up solutions have often been done without addressing key constraints and/or factors for
sustainability.

To achieve a wider reach on a sustainable basis, there is a need to take a bottom-up approach to
scaling solutions. Over the next 15 years, the Foundation will make long-term commitments at a local
administrative level in the countries in which we work, to ensure adequate coverage and the
progressive upgrade of quality water services. Locally defined administrative areas of interest to the

3The Foundation uses scale to refer to the sustainable adoption of effective models and practices by a wide range of
implementing actors.

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Foundation are small towns, municipalities4 and districts.5 Within these locally defined areas, the
Foundation will support a combination of service delivery models and solutions. Communities have
multiple needs for water, and therefore, multiple solutions and technical advances will need to be
explored, tested and delivered. In this context, potable water for consumption will be prioritized.
Simultaneously, the Foundation will strengthen processes, institutions and systems at all levels of
decision-making (local, district and national) to ensure solutions thrive and are sustained beyond
external aid and intervention. As successful models and practices are identified, the Foundation will
support their adaptation and replication in-country and across sub-Saharan Africa when possible. By
taking a localized approach, the Foundation will pave an effective road map for scaling, thereby,
reaching a greater number of people with sustained services.

Multi-disciplined Approach and Networks: To harmonize efforts and accelerate progress at the local
administrative level, the Foundation will facilitate the creation of networks and working relationships
between local actors (government, providers, water users and stakeholders) and among
implementing partners with complementary skills and expertise. The Foundation is aware that no
single organization can address the complexities and multiple dimensions of the safe water
challenge. It will take the insights, engagement and action of actors across a range of disciplines and
sectors to ensure the water services selected and implemented best meet the expectations and needs
of all households, health facilities and schools. The Foundation will bring a group of complementary
partners together to test, develop and implement models and practices in a coordinated manner. This
work will be guided by a cohesive, integrated strategy that outlines shared goals, objectives and
activities over the next five years, with a 15-year vision in mind. The strategy will be designed by in-
country implementing partners, in collaboration with government, to ensure the priorities and
opportunities identified are responsive to local needs and in line with local decision-makers’ water
plans. If local government officials do not have a city-wide or district-wide strategy in place, partners
will provide guidance and support to see it come to fruition. In turn, this will ensure that services and
systems are not developed and implemented inconsistently.

Strategic Partnerships: Recognizing that “the whole is greater than the sum of its parts,” the
Foundation will seek opportunities to collaborate with other funders and cross-sector players to
exchange ideas, align efforts and strategies, and co-invest in initiatives. By working collectively, the
Foundation will be able to stretch its relatively limited philanthropic dollars as well as take on riskier
investments that promise to generate larger-scale social impact. These efforts will align with
government priorities and strategies to leverage existing resources and ensure sustainability of
solutions.

                                                           Focus Areas

Through its grant-making, the Foundation seeks to improve the lives of the vulnerable and
disadvantaged throughout the world by: helping communities identify and drive solutions; advancing
systems-wide implementation of best practices; leveraging and aligning public and private financing,
and supporting networks towards shared goals for systems change.

4   The Foundation uses municipality to refer to a town or city or its local government
5   The Foundation uses district to refer to a second-level administrative division within a state or region, similar to a county

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In keeping with the Foundation’s approach, we aim to ensure that all communities, with a focus on
the vulnerable and disadvantaged, have access to reliable and sustainable water services. By
adopting a systems-based approach, we believe communities will be a step closer to achieving
healthy and productive lives. To support this comprehensive, system-based approach, we will make
investments in the following three focus areas:

        1) Advance Proven and Promising Solutions and Models: There is no single solution to the
        issue of safe water. Multiple service delivery models are needed to improve coverage and
        quality of services. Some existing solutions are working, while others fall short. Effort will be
        placed on advancing proven solutions as well as identifying and testing new ones.

        2) Strengthen Water Governance and In-Country Systems: To ensure new and proven
        solutions are sustained over time, the Foundation will strengthen in-country institutions and
        capacities of service providers and government authorities at all levels (local, district and
        national), who are ultimately responsible for meeting the needs of all water users.

        3) Build and Disseminate Credible and Actionable Evidence: To influence policy, practice and
        investments at the national and global levels, the Foundation will build the evidence base for
        solutions and address key knowledge gaps. Credible evidence is essential to support the
        replication and scale up of solutions.

                                                  Solutions

                                         Systems              Evidence

Over the next five years, we will work to simultaneously strengthen each of these focus areas,
adjusting the approach to fit the context of the country and selected district. Proven solutions, such
as microcredit schemes and piped water networks, will be promoted and marketed for replication,
while promising solutions and models in areas such as financing and water quality treatment need to
be identified and vetted, as well as provided the time to incubate and be tested. Key leaders and
institutions require the skills and support to develop water policies, regulations and strategies, as well
as systems and institutions to execute development plans. Service providers may have the capacity to
deliver water delivery solutions, but may be hindered in doing so without a strong policy and
regulatory environment and accurate data and information. By applying and strengthening all three
areas, we believe that we can meet our goal of accelerating coverage to safe, reliable and affordable
water in the countries where we work.

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Focus Area One: Advance Proven and Promising Solutions and Models

Over the past several decades, the water sector has made tremendous progress towards addressing
the issue of safe water access. Existing solutions – predominately community-shared water sources -
have met an important and immediate need for those living in low-resource settings in sub-Saharan
Africa. However, there is still room for improvement in addressing the quality and quantity
dimensions of water service delivery beyond access. Although well-intentioned, organizations tend to
look for a silver bullet solution to meet the multifaceted needs of a given community, when in fact,
multiple services and technical advances are required. In more cases than not, hand pumps and taps
(i.e. hardware) are built without taking into consideration the software aspects needed (e.g. financing,
management structures, etc.) to sustain water services over time. To overcome these challenges,
there is a need to explore new ways of working and ideas for water service delivery.

In response, the Foundation will support the advancement of proven models for water service
delivery as well as the identification and testing of new models and solutions at a local administrative
level. These locally defined areas (small town, municipality or district) provide the testing ground for
new approaches, processes and technologies, as well as for perfecting effective models. Areas for
further exploration may include: cost-effective water delivery mechanisms, creative solutions for
financing, efficient management structures and water quality treatment and monitoring
technologies. The type of interventions tested and demonstrated in each country will be adjusted to
fit the local context, as each country is at a different stage of development with varying policy
priorities. Proven and promising water delivery models may offer a variety of services to meet
communities’ true needs and demands for water, such as a borehole, public kiosk or household tap.
Services will match communities’ willingness and ability to pay, creating a steady cash flow for
current operations as well as for future improvements and service growth. As we have learned over
the years, households and communities are able and/or willing to pay reasonable fees for water
services that are convenient and consistent. Although there will always be a need for subsidized
programs, as the most vulnerable may not be able to afford the full cost of services, financing
mechanisms such as microfinance may empower many households to invest in their own solutions.

While the delivery of water services may require multiple types of utilities, the Foundation believes
that there is a role for the private sector to deliver services that not only meet communities’
expectations, but are financially viable and operationally effective. The Foundation will look for
opportunities to build the capacity of local service providers to adopt a business-minded approach as
well as to create local entrepreneurs to deliver services at scale. Given that some communities reside
in challenging settings, the Foundation will explore innovative, cost-effective strategies and locally-
appropriate technologies to help accelerate steps and catalyze the development and implementation
of services that provide safe (at the point of use and source), reliable and affordable water.

Specific activities include:

       Rolling out proven models for increasing reliable access to safe and affordable water;
       Testing and developing new technologies and service delivery models that can be replicated
        and scaled;
       Testing and incubating innovations for improving and monitoring water quality at the point-
        of-use;

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   Developing business models that supply the demand for water on a sustainable basis;
       Strengthening capacity of service providers, particularly entrepreneurs, to plan and deliver
        services;
       Supporting the design, planning and capacity building of public-private partnerships between
        local governments and enterprises who can operate small piped water supply systems in rural
        communities; and
       Exploring new and innovative financing mechanisms, such as social impact investing, to
        support the scale up of water solutions

Focus Area Two: Strengthen Water Governance and In-Country Systems

The convergence of technological solutions and monetized service delivery models provides
economic incentives for providers and private entrepreneurs to deliver services efficiently and at
scale. Yet, private markets and innovation can only thrive when supported by strong institutional
arrangements, favorable policies, development strategies and regulatory frameworks, capable
leaders, and robust planning, monitoring and reporting systems at all administrative levels (local-
regional-national). In most cases, low-income countries have adopted national policies and strategies
for establishing and/or improving water service levels. However, authorities tend to face various
bottlenecks for delivering on their responsibilities, from limited technical expertise to shortfall in
public funds. Moreover, there is generally a lack of coordination between different levels of
government within and across sectors, resulting in the duplication of efforts or insufficient water
services for households, schools and health facilities. This has been compounded by recent policies to
devolve responsibility and authority of water service planning and oversight from the national to the
local level of government (i.e. decentralization reform), where resources are further restrained and
competing demands to deliver other imperative public services exist.

In response, the Foundation will support efforts to
strengthen water governance and in-country systems so            “Decentralized governance, carefully
promising and proven solutions can thrive and be                 planned, effectively implemented
replicated. Governance is how power and authority is             and appropriately managed, can
used to manage a country’s public goods and services at          lead to significant improvement in
all levels.                                                      the welfare of people at the local
                                                                 level, the cumulative effect of which
Improving water governance and in-country systems will           can lead to enhanced human
require strengthening the capacities and capabilities of         development... The key to human
the institutions and individuals responsible for                 development-friendly decentralized
developing the policies, regulations and plans for water         governance is to ensure that the
service delivery. Particular attention will be given to the      voices and concerns of the poor,
lowest level of government, where the authorities and            especially women, help guide its
civil servants are on the frontlines of planning and             design,      implementation      and
managing services under their jurisdictions. In addition         monitoring.” - UNDP
to capable leaders, it requires putting in place adequate
financing, monitoring and reporting systems to oversee
the effective use of investments. As water is vital for the health and livelihoods of all, mechanisms are
needed to engage a broad range of stakeholders in the decision-making process. “Bottom-up” and

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inclusive decision-making is key to developing policies and plans that represent the needs of various
socio-economic groups, sectors and settings. To ensure the efficacy of services, roles and
responsibilities must be defined among key authorities, service providers and institutions at all levels.

Specific activities include:

        Strengthening the human resources and technical capacities of government (at all levels) to
         formulate policies and plans for universal access to water;
        Building trust, forging relationships, fueling collaboration, and galvanizing widespread
         engagement and ownership amongst local governments and the citizens they serve;
        Promoting the development of policies, regulatory frameworks and institutional
         arrangements that support locally appropriate solutions and technologies, and coordination
         across authorities and sectors;
        Developing reliable monitoring and reporting mechanisms to inform decision-making and
         drive accountability; and
        Improving the targeting and effectiveness of investments by national governments.

Focus Area Three: Build and Disseminate Credible and Actionable Evidence

The Foundation will support a range of research and evaluation studies to close the knowledge-
practice gap in the water sector. Evidence will be generated through a range of research studies, a
formal monitoring, evaluation and learning program, and practical experience from implementing
partners. A key component will include devising a local-level learning and evaluation framework to
determine the effectiveness of new service delivery models as well as assess their potential to reach a
larger number of people on a sustainable basis. These demonstrations will not only examine the
scalability of a model, but look at the potential benefits and costs associated with different service
levels. Currently, there is a dearth of evidence on the conditions necessary for high-quality service
levels to contribute toward economic growth and poverty alleviation. The conditions and
management structures necessary to sustain higher-quality services, such as a small-piped water
scheme, are a key knowledge gap for the field as well. Studies will also focus on identifying ways to
improve already existing approaches that are meeting an important need, but falling short of
delivering optimal results. Evidence generated from these efforts will be shared with the sector and
in-country decision-makers to inform policy improvements and planning strategies, influence
implementation practices, and advocate for increased investment from government to replicate and
scale promising solutions.

We are firm believers that collaboration and cross-pollination between countries is an invaluable part
of accelerating progress, and therefore, we will facilitate opportunities for partners in the core
countries to exchange experiences, cross-learn, and collaborate. We will also explore opportunities to
share lessons and evidence with other sector leaders and funders to mobilize resources towards
effective solutions, leveraging additional resources, coordinating philanthropic and aid efforts, and
generating larger-scale impact.

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Specific activities include:

        Building the evidence base to unlock in-country sources of funding (public and private) to
         cover the entire life-cost cycle of water services;
        Developing local-level performance monitoring and evaluation plans to demonstrate proven
         and promising models;
        Implementing monitoring and evaluation plans for water quality;
        Supporting operations research, cost-effectiveness and feasibility studies;
        Implementing Process Monitoring and Outcome Evaluation; and
        Disseminating best practices, lessons and evidence through publications, convenings, and
         other knowledge-sharing platforms.

                                    Our Ambitions and Results

By 2021, we seek to achieve the following:
        At least 1 million vulnerable and disadvantaged people will have reliable access to safe and
         affordable water
        At least 100 health facilities will have reliable access to safe and affordable water
        At least 100 schools will have reliable access to safe and affordable water
        Six locally-focused demonstration sites – one demonstration site in each country
        Six SDG WASH Philanthropy Platforms – one in each target country
        New solutions will be developed and tested to increase coverage of reliable access to safe and
         affordable services
        Number of Municipal Water Development plans developed and implemented
        Amount of in-country and international (public and private) investments mobilized and
         leveraged

                                         Risk Management

Traditionally, the Foundation has relied on the expertise and capacity of well-established,
international non-government organizations to deliver community-shared water solutions. Existing
approaches to the issue of safe water are meeting an important basic need, but fall short of reaching
the intended outcome of SDG 6. In order to accelerate progress, there is a need to complement
traditional approaches with new and innovative service delivery models that can be replicated and
scaled.

Finding new, innovative solutions that can withstand different challenging contexts will entail
experimentation and risk taking. Consequently, the Foundation will explore new ideas and take risks
on less proven approaches. Although investments may have a potentially higher risk of failure, they
could advance models that promise impact and systemic change if successful. In cases where our

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investments do not produce the intended outcome, we will learn, adapt and iterate. By taking high-
risk, high-reward bets, the Foundation can expect to truly innovate and propel the field forward.

Although the Foundation will take measures to adequately assess and mitigate potential risks, due to
the nature of development work, there are certain political, operational and security risks to be
considered. Political instability, economic uncertainty and security threats can cause significant
delays in implementation and even derail our investments. Typically, our partner organizations are
vigilant in keeping abreast of emerging threats and have contingency and mitigation plans in place.

                             Monitoring, Evaluation and Learning

Over the last 25 years, the Foundation has drawn upon insights and lessons learned to help redefine
and set a new standard for the water sector. Over the next 15 years, we will look to raise the bar on
service levels and drive system change by supporting research and evaluation that focuses on
addressing key knowledge gaps, exploring different models of service delivery, and strengthening
systems (markets, financing mechanisms, and institutions). Recognizing there is no “one-stop” shop,
we will need to solicit the expertise of several partners with monitoring and evaluation expertise
across varying disciplines. We intend to engage key research and knowledge management actors that
bring specific expertise in the areas of impact evaluation, technology development, water safety,
policy research, financial analysis, governance and business acumen. Throughout our monitoring and
evaluation efforts, we will continuously revisit our assumptions, learn from our experiences, and
adapt our grant-making approach to apply lessons and best support the work of our implementing
partners. We will also disseminate actionable knowledge about problems and solutions to inform the
global WASH sector and motivate the actions of others to plan and deliver better services.

                                           Conclusion

SDG 6 raises the bar for the water sector. It pushes us to reach the last remaining households without
basic access, while setting a new standard for quality of water services. The investments we have
provided over the past two decades have made significant contributions to the field and in the lives of
millions. However, if the global community wants to strive for bigger and better outcomes, we
recognize the need to look at the issue of safe water differently and act boldly, building on our
Founder's motto of "Think Big, Act Big, Dream Big." Over the next five years, we will accelerate action
on safe, reliable and affordable water for all in the countries where we work, with a focus on the
vulnerable and disadvantaged. This challenge is vast and complex and cannot be tackled merely
through the efforts of one motivated group. To truly spark progress and achieve sustainability, the
engagement and action of all stakeholders and actors is required, with country governments taking
the lead. As we apply our three-prong approach, we will work collectively with the sector and in
partnership with country actors to make this globally shared vision of water for all a reality by 2030.

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List of Material References

     1.   Implementing Water, Sanitation, and Hygiene. (2015). Retrieved from
          http://www.un.org/waterforlifedecade/waterandsustainabledevelopment2015/images/wash_eng.pdf

     2.   Fisher, M., Cronk, R., Shields, K., & Liang, K. (2016). Assessment of the Conrad N. Hilton Foundation's
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