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www.voyagesafriq.com ISSUE 006 March 2019 Edition | March-May 2019 Travel and Tourism Magazine The Congo to host Regional Tourism Training institute Soweto Gospel Choir wins Grammy Personality Profile Award - Sherin Francis
@VoyagesAfriq March 2019 Editorial Team Ben Ohene-Ayeh Consulting Editor Travel and Tourism Magazine Editorial Developing effective Kojo Bentum-Williams Managing Editor crisis communication Emmanuel Agyei strategies for African destinations A Assistant Editor s the number of disasters A case in point is the infamous and crises affecting the terror attack by Al-Shabab on a Samuel Obeng Appah Content Editor tourism industry rises, an hotel and work complex in Kenya’s understanding of the nature of capital of Nairobi earlier this year. these disasters and how to control Unfortunate as the incident was, the Contributing Writers Pamela Amia Winnie and limit their impacts has also communication and information Judy Kepher-Gona become crucial. flow was highly professional as the Dominick Andoh institutions ensured that all relevant Sandra Carvao Communication as an inevitable facts were gathered before going Prof Wolfgang Thome tool in our everyday lives also plays public by way of speaking to the Marian Ansah a major role in business and events. media. This averted what could have Angela Dzidzornu It has become so essential that been communication gaffes that one ignores it at one’s own peril. usually follow such incidents with Administration/Marketing Destinations around the world thus the ultimate effect being a nosedive Jennifer Nyavor institute communication plans to Glaou Eddie Fortune impact on the country’s visitor address issues that affect them. The numbers and tourism receipts. Symphorien Kouabile tourism industry as a whole depends Michel Kouassi heavily on communication to drive Destinations need to prepare and Photo Credit and manage the destinations. strategize for the worse by way UNWTO of crisis communications plan Julia Robles Most developed nations have crisis for addressing any unforeseen Congo Ministry of Tourism & communication plans and protocols incidents. Capacity building for front Environment that they rely on to avert or manage line officers and managers should be Alex Tackie impending negative situations. Most encouraged to adequately prepare Prince Charles Affum African destinations however, are yet them for any eventuality. It is in Michel Kouadio Kouassi to incorporate crisis communication this regard that we at VoyagesAfriq Ken Amoah management in their strategies Travel Magazine align with the World to shape perceptions about their Tourism Organization’s (UNWTO) Design and Layout countries. In the tourism delivery adoption of ‘Fostering Resilience NY Conceptz chain, it is almost crucial to have and Crisis Communication’ as part of back up plans for addressing issues the 10 points agenda for Africa. Crisis Publisher that threaten the sustainability communications courses have been Voyages Afriq and the smooth operations of a held for countries and the officers Media Ltd. destination. VOYAGESAFRIQ 3
@VoyagesAfriq of the African members of UNWTO. In in mind what prospective visitors negative impact on travel and June last year the organization, held might make of the information put tourism in Africa was nothing short of a crisis communications program out. Crisis communication is very massive. For us at VoyagesAfriq Travel for Madagascar aimed at decreasing critical in ensuring that, negative Magazine, we believe developing the impact of negative events in the travel advisories aren’t always the crisis communication tools includes country such as natural disasters, case whenever unfortunate incident bringing all stakeholders together and pandemics and security-related occurs. providing them with key, adequate issues among others. and relevant information while Destinations in Africa have been soliciting their inputs in addressing African countries ought to be adversely affected in visitor numbers the challenge. Those in charge of prepared to efficiently meet the high somewhat because of the absence destinations also need to come demanding job of managing crisis at of effective communication crisis to the understanding that tourism destinations. Being proactive during strategies. A case in point was the thrives on the amount of information crisis means authorities should not outbreak of the Ebola disease in available to the tourists as much as it shy away from explaining the truth some parts of the continent a few does for the product and service on and speaking to the media about the years ago. Even when the disease was offer, and that is for us, the essence of development. Whenever crisis hit, absent in most of the countries on crisis communications especially in a much is expected of managers and the continent , advisories created the world where no one can predict what front liners to make available, much impression that the entire continent happens tomorrow. information as possible, bearing was riddled with the disease. The Correspondence: Copyright subsists in all published in this magazine. Any reproduction or adaptation, in Voyages Afriq Travel Magazine whole or in part, without written permission of the publishers is strictly prohibited and is Office Location an act of copyright infringement which may in certain circumstances, constitute a criminal Accra Tourist Information Centre offence. The paper used for this production is a recyclable and renewable product. It has Off Liberation Road, Accra – Ghana been produced using wood sourced from sustainably managed forests and elemental or Ghana Office line: +233 30 397 2764 total chlorine free bleached pulp. Info@voyagesafriq.com UK Office line: +44 744 849 4933 France Office VoyagesAfriq VoyagesAfriq VoyagesAfriq VoyagesAfriq 6 Impasse Robert Labarre 49300 Cholet - France Copyright NMC No. +33 753 082 350 Voyages Afriq Media Ltd. NMC/C.I39/17/3036 e : info@voyagesafriq.com . w : www. voyagesafriq.com 4 VOYAGESAFRIQ
@VoyagesAfriq @VoyagesAfriq Issue In this 09 27 25 Air Senegal’s first A330neo arrives in Editorial: Developing effective crisis communications 29 Dakar ahead of schedule 03 strategies for African destinations Over 20 Airlines confirms participation at 34 AviaDevKenya 12 08 The Congo to host Regional Tourism Training institute AWA & SAA sign MoU to promote 35 30 seamless travel 12 Jayne Kiraguappointed lodge manager at Sarova’s Spirit of Masai Mara Qatar Airways touches down in Mombasa 36 / RwandAir to launch Addis Ababa flights 14 Kilaguni Serena Safari Lodge launches solar power plant in April 13 African countries are becoming open to 38 39 each other 15 Meliá Hotels International to open 5-star property in Tanzania New start for Sierra Leone Tourism / 40 SA Tourism CEO joins UNWTO Advisory 19 Ghana’s President cut sod for Accra Pullman’s Hotel Board Kenya grows tourism earnings by 31% / 45 32 Chinese Group, TTB ink deal on Tourism 16 20 CapeMay properties unveils 209 signature Apartments Indian Ocean Island of Comoros enacts 42 46 tourism law / Rwanda’s Greg Bakunziink 21 Hilton Monrovia to open 2023 in Liberia’s Capital receives UNWTO award for sustainable tourism 23 First Hyatt Regency Hotel opens in Ethiopia / Meetings Incentive Conference Exhibitions (MICE) 47 2018 - International Tourist Arrivals reach 1.4 billion, two years ahead of forecasts, Africa among the growth leaders 43 44 ZTA gets Acting Chief Executive as 48 Integrating SMEs in Tourism Creates Diverse & Authentic Guest 24 Experiences, while Giving Destinations unique Identities Kaseke bows out / Namibia named Top 52 56 Country at Wanderlust Reader Travel Awards 2019, SA is in Top 10 Seychelles collaborate with UNWTO to strengthen Tourism Seychelles assumes presidency of 27 Statistical System 49 ‘Vanilla Islands,’ seeks to improve tourism earnings Ethiopian Airlines secures 49% in Ghana home-based carrier 28 60 60 Zambia's cabinet approves plan for 50 19 Tourism Development / Soweto Gospel Choir wins 3rd Grammy Award 6 VOYAGESAFRIQ VOYAGESAFRIQ 7
@VoyagesAfriq @VoyagesAfriq 10th Anniversary of INVESTOUR highlights on Safe & Seamless Travel, Resilience,Digital Transformation and Innovation M ore than 20 tourism African entities with tourism projects and diversification through niche ministers from various and potential international partners. tourism products. African countries attended the 10th anniversary edition of This special anniversary edition had As a new feature of the event, the INVESTOUR, the Tourism Investment two (2) round table discussions on UNWTO during the anniversary and Business Forum for Africa. topical tourism issues and a session edition launched the Tourism of business-to-business meetings. Startup Competition for Africa which Organized jointly by the UN World Prominent among the topics is to identify and support emerging Tourism Organization (UNWTO), Casa discussed are safety and security companies expected to lead the África and FITUR as part of FITUR challenges and their impact on the transformation of the tourism sector International Tourism Fair, INVESTOUR development of the tourism sector, in the Africa region. The objective of promotes sustainable development as well as the issues of crime, health this initiative is to challenge young in Africa while facilitating meetings hazards, natural disasters, violence African entrepreneurs to contribute on investment and business and political instability, which positively to growing the travel and opportunities on the continent. The affects the image of a destination. tourism industry in their respective event is held every January within the Participants also discussed the countries and the region in general. framework of the FITUR Tourism Fair promotion of tourism through The five finalists gave presentations to in Madrid, and strategically connects innovation and digital transformation pitch their ideas. President Denis Sassou N´Guesso (third right) presenting the Honorary award for the first edition of the Caravane to the Secretary General of UNWTO Zurab Pololikashvili during the latter's recent visit to The Congo The Congo to host Regional Tourism Training institute The Congolese capital of Brazzaville is to host a tourism and hospitality institute for the Central Africa region. T he Congolese capital of dedicated to jobs and education in Nonault who led the delegation to Brazzaville is to host a tourism tourism. pay a courtesy call on the President and hospitality institute for the pledged her outfit's readiness Central Africa region. President Denis Sassou N´Guesso to partner the World Tourism on his part pledged his support for Organization to deliver the project. The Secretary General of the World the establishment of the regional Tourism Organization (UNWTO) tourism institution. He said his The UNWTO delegation also Ambassador Zurab Pololikashvili government was committed to comprised Jaime Mayaki, the disclosed this when he paid a making tourism a key economic Deputy Regional Director for Africa courtesy call on the President of the driver. program and Zineb Remmal, Senior Republic of the Congo, Denis Sassou Project specialist at the Technical N´Guesso. The President also noted that the Cooperation department Congo Basin is a world heritage that Ambassador Zurab Pololikashvili can contribute more to the GDP of Ambassador Pololikashvili was in applauded the leadership role of the region when better promoted the Republic of the Congo to attend the country in tourism development and exploited. the first edition of the Caravan in Africa. He also underscored the for Responsible and Sustainable importance of tourism education The Minister of Tourism and tourism. with an emphasis on 2019 as the year Environment Arlette Soudan- 8 VOYAGESAFRIQ Official family photo of Investour VOYAGESAFRIQ 9
HOSPITALITY NEWS @VoyagesAfriq @VoyagesAfriq HOSPITALITY NEWS Sarova Hotels Group Ethiopian PM inaugurates Bole Airport terminal launches new upscale brand expansion and Ethiopian Skylight Hotel S arova Hotels Group, one luxury experience in exclusive and Collection brand is Spirit of the Masai of Kenya's leading hotel serene locations.For the past 44 years, Mara, located in the private Siana chains has announced its our drive and commitment has been Conservancy, which Sarova Hotels P upscale brand ‘’Sarova Signature and continues to be the ability to took over in April 2018. Spirit of the rime Minister Dr Abiy Ahmed Collection’’. offer exquisite African hospitality. This Masai Mara is a niche, boutique lodge has inaugurated both has largely informed our strategy for consisting of 10 well-appointed luxury Ethiopian Airlines’ (Ethiopian) The hotel in a press release named customer retention and acquisition suites, built on solid stone structures state-of-the-art Addis Ababa Bole the Spirit of the Masai Mara as its through new product development, which uniquely blend traditional Airport Terminal expansion and a first property under the Signature innovation and guest recognition. Our materials with a contemporary design. 5-star Skylight Hotel project. collection brand. joy is when guests enjoy a wonderful The new brand seeks to appeal to the Sarova Hotels Managing Director, Jimi experience that will forever be etched discerning international and domestic The Addis Ababa Bole International Kariuki, says “Today’s customers are on their minds'' Mr Kariuki added. travellers yearning for an exclusive Airport passenger terminal expansion looking for different and positively and luxurious experiences. project was built at a cost of 363 The first property under the Signature million US dollars on a 74,000 square memorable experiences when they stay in a hotel or in a lodge. Our meters of land. focus as a business enterprise will The Prime Minister on the occasion be to continue to understand these said “Ethiopian Airlines is the pride changing trends and new market PM Abiy Ahmed assisted by Tewolde Gebremariam, CEO of Ethiopian Airlines and AUC of Ethiopia as it embodies the Chairman, Moussa Faki Mahamat cutting the ribbon to open the new airport expansion segments better and to become philosophy of Medemer.” more customer-centred in our service carrying capacity of the airlines to 25 Senior government officials and delivery. Sarova Signature Collection He emphasized that greatness of the million per year. Chairperson of the African Union is the beginning of this journey”. airline rests on the synergistic work Commission (AUC), Moussa Faki of all staff of the organization. He The Prime Minister also inaugurated Mahamat, attended the inauguration ''We are therefore delighted to called on staff members to take their Ethiopian Airlines’ 5-star Skylight ceremony. announce the introduction of our ownership to another level by buying Hotel project built at a cost of 65 new upscale brand ‘Sarova Signature into shares of the airline. million US dollars. Prime Minister Dr Abiy Ahmed also Collection’. This brand extension gives visited the aviation academy of us an opportunity to offer our guests He further affirmed the support Ethiopian Skylight Hotel is located the airline; the maintenance and an unparalleled and unforgettable of his administration to further five minutes from Addis Ababa Bole aerospace manufacturing site, strengthening the airline. International Airport. cargo and logistics center as well as Jayne Kiragu appointed lodge manager at the simulation training site where Group Chief Executive Officer Built on a 40,000 square meter land, operators demonstrated the A350-900 (CEO) Ethiopian Airlines, Tewolde the hotel has 373 rooms, 4 restaurants, Sarova’s Spirit of Masai Mara simulator Gebremariam for his part said that banquet hall to accommodate 2,000 the expansion will raise the passenger guests, among other facilities. The Source:Fanabc.com hotel will generate 400 jobs. J ayne Kiragu, well known by property, in April last year on an initial regular visitors to the Sarova 15 year contract. Whitesands Resort & Spa in Mombasa, has been appointed With just 10 ensuite cottages this Lodge Manager at the Sarova property small enough to provide managed Spirit of the Masai Mara very personalized service has been luxury safari lodge. given the straight 5 star ranking by Front view of the TripAdvisor and several hotel booking Ethiopian Skyligt Hotel Jayne until the end of November sites. was Front Office Manager at the Whitesands for several years and often For Jayne it is the next step on her the public face of the hotel which career ladder, stepping up from Head is located north of Mombasa along of Department to the role of manager Bamburi beach. of one of Sarova’s lodge properties, and from the look of it, one of the Sarova Hotels, one of Kenya’s finest in their growing portfolios. Jayne Kiragu leading hotel resort and safari Lodge Manager, Sarova’s Spirit of Masai Mara lodge companies, took over the Source: ATC News management of the small luxury 12 VOYAGESAFRIQ VOYAGESAFRIQ 13
HOSPITALITY NEWS @VoyagesAfriq @VoyagesAfriq HOSPITALITY NEWS The hotel will have 171 rooms, a swimming pool, multiple dining spaces (including a rooftop restaurant), a spa, gym and almost 2 000 sqm of facilities for events and meetings (including a banquet room). Arusha is near Kilimanjaro International Airport and the main starting point for attractions such Meliá Hotels as the Serengeti National Park, International Ngorongoro Conservation Area, Lake Manyara National Park, Olduvai to open 5-star Gorge, Tarangire National Park, Mount Kilaguni Serena Safari Lodge Kilimanjaro, Arusha National Park and property in Mount Meru Tanzania launches solar power plant The addition of this hotel strengthens the Meliá Hotels International M partnership with Albwardy eliá Hotels International the Meliá Zanzibar and Meliá Investment, owner of the property will open a five-star hotel Serengeti Lodge. It will be a five- and a key partner for the international S erena Hotels and Mettle Solar Award; “Extraordinary Business Case in two properties; Amboseli Serena in Arusha, Tanzania, in star luxury resort in an exceptionally growth of Meliá. OFGEN have officially opened andCSR”, at the official Global Best Safari Lodge that has the very April this year. natural environment next to a coffee “Kenya’s First Fully Solar Practice Awards 2018 ceremony in first Tesla Inverter/Battery System plantation and perfectly integrated Source: Daongalelwe Dinale, Meliá Arusha will be the third hotel with the landscape. powered Lodge”. Milan, Italy. Kilaguni Serena won this in Kenya and the largest battery Tourismupdate.co.za in the Tanzanian portfolio, joining award for using eco-friendly practices system in East Africa, while Kilaguni Kilaguni Serena Safari Lodge in providing professional textile care Serena Safari Lodge’s solar plant is Rotana signs fourth property in Africa located in Tsavo West National Park through sustainable and energy recognized as Kenya’s largest Solar now operates a fully-fledged solar efficient laundry services as a result of PV System on tracker. Additionally, power plant to provide for its entire the Solar Power Plant.’’ Incorporating the firms commissioned two hybrid power requirements and enhance historic energy data insights to our projects in early February 2018 at which underpins Rotana’s growing environmental sustainability. business strategy is one of the key Lake Elmenteita Serena Camp and presence in Africa. drivers that enabled our journey Sweetwaters Serena Camp. The The solar power plant is installed “As reflected in our strong portfolio from the use of fossil based energy main engineering, procurement under a lease arrangement and and our solid development pipeline, to renewable and effective energy and construction (EPC) work was produces 307kWp utilizing SMA Solar the continent is a key focus market for sources such as the installation of performed by SPS Kenya. In the years offgrid technology with 670kWh of us. the solar power plant.”,Said Mr Van to come, these systems will enable usable lead acid battery storage, Themaat. Serena Hotels to make major strides “We will continue to seek new with the capacity to supply Kilaguni in decreasing its operational costs and opportunities to increase our hotels in Serena Safari Lodge’s total energy Mr. Mahmud Jan Mohamed, Managing carbon foot print thus contributing to new destinations, thereby providing requirements during normal weather Director, Serena Hotels says, “The a healthier environment now and for value to our partners and guests and conditions. During adverse weather, Company continues to focus on our next generations. strengthening our global footprint additional energy needs are met using synchronised diesel generators which innovative programs that respond Mr. Thorsten Ronge, Managing even further. Selim El Zur said. were previously the main source of to the needs of the environment, Director, SMA Solar Technology South energy before the commissioning of economy and communities within Located in the newly expanded Africa says, “The projects focus on I the solar plant in July 2017. which it operates – the fundamental Central Business District of Lusaka, n further strengthening its presence in Africa, Rotana has signed a the hotel will be a stone’s throw from tenets of Sustainability”. He further secure and environmentally friendly hotel management agreement with Grandview Hotels and Resorts to Mr. Francois Van Themaat, Managing added, “The demand from eco- energy supply is testament to SMA’s major landmarks in the city, including Director, Mettle Solar OFGEN says, manage a new five-star hotel in the Republic of Zambia. The property is the East Park Mall and several travellers is growing and Serena vision of ‘generating energy where scheduled to be opened by 2021. “This is among one of our first continues to adapt its business best it is needed’. We are proud that our multinational corporate offices. projects in the hospitality industry. It practices model to meet the ecological Sunny Island battery inverters, which Set to be situated in the heart of the Khartoum, Sudan; Kin Plaza Arjaan is a big win for Kenya to get a ground The exquisitely designed five-star travel experiences and expectations have been shipped to the world south-central African country’s capital by Rotana, Kinshasa, Democratic hotel will feature 150 rooms and 50 breaking project like this, up and of today’s guest. The hotel sector is for nearly twenty years to generate city Lusaka, the upcoming hotel will be Republic of Congo; and Grand Rotana running. This took the effort of our hotel apartments that will provide energy-intensive and despite being clean and reliable electricity in the first-ever property to be operated Resort & Spa, Sharm El-Sheikh, Egypt. guests with all the comforts and researchers, engineers, suppliers and remotely located in the park; we have remote locations, form the heart under the Rotana Hotels and Resorts the Government of Kenya and we look Commenting on the agreement, luxury for a pleasant and memorable successfully managed to use a clean- and brain of Kilaguni’s off-grid solar brand in Zambia.The hotel will be long stay experience. forward to working with Serena Hotels renewable source of energy to fully installation. SMA congratulates the addition to the company’s three Selim El Zyr, vice chairman, Rotana, for more ground-breaking projects.” run the lodge’s operations.” Serena Hotels and Mettle Solar OFGEN operating properties in the African said: “We are delighted to sign the Source:Breakingtravelnews.com on this extraordinary project and solar continent, including Al Salam Rotana, agreement for a new hotel in Zambia Kilaguni Serena Safari Lodge, in The off-grid solar system by Mettle powering the historic safari lodge.” October 2018 won the Special Solar OFGEN has been implemented 14 VOYAGESAFRIQ VOYAGESAFRIQ 15
181115 AviaDev-A19-210x297-PRINT.pdf 1 16/11/2018 06:54 HOSPITALITY NEWS @VoyagesAfriq AC MARRIOTT debuts in Africa with its many loyal guests from around the globe. The Yacht Club mixed use development, where the AC Hotels Cape Town property by Marriott is situated, is the second property in our portfolio of iconic precincts to welcome Marriott, with A C Hotels by Marriott, strengthen our long-standing Melrose Arch in Johannesburg being Marriott International’s partnership with the Amdec Group” the first, and Harbour Arch in Cape European-inspired lifestyle said Alex Kyriakidis President and Town, the second. We are thrilled by brand, has announced the opening Managing Director Middle East and the opening of AC Hotel Cape Town of AC Hotel Cape Town Waterfront Africa Marriott International. “The Waterfront and believe it will provide property marking the debut of opening of this hotel reinforces our another great place for international the brand in Middle East and commitment to driving growth for tourists to stay when visiting the city. Africa. Owned and developed our lifestyle brands in South Africa in With the Spanish heritage of the AC by the Amdec Group, the hotel response to a continued demand from Hotels by Marriot brand, our design- demonstrates the sophisticated discerning travelers seeking hotels driven hotel brings new inspiration and timeless European design with style and functional design, while to the city,’’ said Michael Liffmann, that is true to the AC Hotels brand, also providing unique and authentic General Manager of AC Hotels Cape interpreted for its Cape Town experiences.”he stressed. Town Waterfront.’ WE SOAR location. Conveniently located just Commenting on the minutes away from the buzzing announcement, James Victoria & Alfred Waterfront, the Wilson, Amdec Group hotel is just a 25-minute drive from CEO said “We are proud Cape Town International Airport to pave the way for within the city’s thriving central AS ONE Marriott International’s business district. growth plans in South C “We are delighted to open our very Africa and help to M first AC Hotel by Marriott in Middle open up new markets Y East and Africa and in Cape Town, for the world’s leading South Africa to be precise to further hotel company and CM MY CY Nadia Samuels Joins Taj Cape Town as Marketing Manager 24-26 APRIL 2019 CMY E K xperienced hospitality industry this year. “My biggest challenge is expert Nadia Samuels has joined Taj Cape Town as Marketing understanding all the facets of the Taj Cape Town property first,” says Nadia. CENTURY CITY CONFERENCE CENTRE Manager, with her appointment official “I’m fascinated by social media as well CAPE TOWN as of late January 2019. and I’m looking forward to tapping into the expertise of the global group HQ in Samuels joins Cape Town’s premier India to help us grow our profile – we Now entering its fourth year, AviaDev Africa is the only forum that is inner-city luxury hotel from Grande want to be known not just as a premier Roche Hotel, where she performed dedicated to growing connectivity to, from and within the African continent. property in Cape Town or South Africa, the dual roles of Sales & Marketing Bringing together airports, airlines, tourism authorities, governments and but around the world, as well”. Manager and represented the property at international trade shows like ITB She says that while she enjoyed her time Nadia Samuels industry suppliers, AviaDev offers attendees the ability to pre-arrange Berlin, WTM Africa and Indaba. Before working on both Sales and Marketing meetings in professional surroundings, offering the best chance to make that, her path included stints at the in previous roles, the latter satisfies her back to the 1890’s, Taj Cape Town is the ultimate city centre luxury hotel. a real connection. Pepper Club Hotel & Spa, Kingfisher creative side – and working with such Resort Management, Southern Cross a large and multifaceted property will Home to the iconic Bombay Brasserie Conferences and Protea Hotels. She give her plenty of opportunities to test and vibey Mint Restaurant & Terrace, also successfully operated her own out new ideas and get more involved Taj Cape Town blends opulence and REGISTER NOW aviationdevelop.com professional conferencing company, with different aspects of the operation comfort with world-class service and Genesys Conferences and Events, for of Taj Cape Town. “Just when you facilities to meet every guest’s need. nearly a decade. think you can’t progress any further As well as being the ideal setting for in your career, an opportunity like this romantic inner-city weddings, it also Having previously worked with Taj boasts the fastest internet access of ORGANISED BY HOST PARTNERS one comes along and shows you that Cape Town GM Mark Wernich at any Cape Town hotel, making it an there’s still so much more potential for Protea Hotel Saldanha Bay in the early ideal conferencing and events base for learning and growing,” says Nadia. 2000’s, she leapt at the opportunity brands seeking luxury and the best in to be a part of his team again when Situated in the heart of the Cape service. the opportunity presented itself Town CBD in two buildings which date 16 VOYAGESAFRIQ
@VoyagesAfriq HOSPITALITY NEWS “Continuing economic growth in Africa is driving greater investment in the continent, and Ghana is proving to be particularly attractive as an by Protea announces investment destination. Protea Hotels second property in Ghana by Marriott, is one of Africa’s most notable hotel brands and we are Protea Hotels by Marriott, part of delighted to debut the brand in the Marriott International, Inc. (NASDAQ: bustling and dynamic capital city of MAR), announced the signing of Accra. The hotel will meet the rising Protea Hotel by Marriott Accra, demand for quality lodging in the Kotoka Airport, the brand’s second city, catering to both the business as hotel in Ghana and the first Protea well as the leisure traveler” said Volker Hotel by Marriott in the capital city Heiden, Vice President Protea Hotels of Accra. Owned by Baobab Hotels & by Marriott, Marriott International, Resorts which is a subsidiary of the Middle East and Africa. YAMUSAH Group, the hotel will be strategically located in the prestigious According to Mr. Zibrim Yamusah, airport residential area of Accra. A President and CEO of The YAMUSAH mere 1.5 kilometers from the Kotoka Group, “We are pleased to partner the global distribution of Marriott International Airport, the hotel is also with Marriott International to bring International and the strength of its in close proximity to key diplomatic, the Protea Hotels by Marriott brand loyalty program, we believe, are a government and commercial nodes. to Accra. The brand’s strong regional powerful combination that will help equity and awareness coupled with position the hotel and drive business.” Ghana’s President cut sod for Accra Pullman’s Hotel P resident Nana Addo Dankwa policy initiatives that are creating an The investing partners’ interests are Akufo-Addo has cut sod for enabling environment for the private held through Platinum Properties construction works to start sector to flourish”. Limited as the Project SPV and asset on the Pullman Accra Airport City owner. Project. He assured the private partners of the project, Inter-Afrique Holdings Limited The partnership would lead to the The project is set to become Ghana’s that under his watch, Ghana would opening of the 364-key hotel and largest and most distinguished continue to be a great place to do serviced apartments, making it hospitality facility. business. the largest hotel and the first dual hospitality offering in Ghana. The President Akufo-Addo said the project Pullman Accra Airport City is a facility is set to open in 2021. was “in line with my government’s joint development between equity vision of using an appropriate mix partners, Inter-Afrique Holdings The groundbreaking event followed of public policy, and public-private Ltd and the Ghana Infrastructure the signing of the Hotel Management investments, to help market the Investment Fund (GIIF) - the private Agreement between AccorHotels country as an exciting destination for sector focused sovereign wealth fund and Platinum Properties Limited on leisure, conference, sports, health, of Ghana with diversified interests in October 2, 2018. educational and cultural tourism”. infrastructure and tourism. Source: ghananewsagency.org He added that it was going to create 1,000 jobs at the construction phase, and employ 546 persons, when it became operational. The President said it is refreshing to learn that Pullman Accra would be the highest Green-rated building in the country and the second highest Green-rated hotel in Africa. President Akufo-Addo said his government was a natural cheerleader for the private sector, “and over the course of the past twenty-three (23) months, we are succeeding President Nana Akufo-Addo cuts sod for construction to begin on Accra in putting in place measures and Pullman's Hotel VOYAGESAFRIQ 19
HOSPITALITY NEWS @VoyagesAfriq @VoyagesAfriq HOSPITALITY NEWS CapeMay properties unveils 209 signature Apartments RUPARELIA GROUP to unveil $100m Beach Resort project in Entebbe The Signature Apartment offers you everything at your fingertips. Commonwealth Resort, Kabira We seek to deliver to our clients Country Club, Speke Hotel 1996, apartments which guarantees return Forest Cottages Naguru, Bukoto on investments for continued years’’ Heights, Dolphine Suites Bugolobi, Mrs Adjei Bonsu added. Speke Apartments, Victoria University, Kampala Parents School, Dheli Public The Signature Apartment is a finesse School, Kampala International School styled, luxurious properties equipped of Uganda. to deliver service point of view from a concierge service and in-residence According to Sudhir Ruparelia, strong dining to a dedicated residential demand for top notch facilities E management team offering continue to drive Ruparelia Group’s unmatched customer service to its ast African Property Mogul resort and convention centre will be desire not only for growth but also for clients. and Business Magnate, Sudhir constructed a few minutes’ away from the Group’s continued quest to make Mrs. Eunice Adjei Bonsu Ruparelia has announced yet Dr. Kwabena Adjei Entebbe International Airport, making Uganda a destination of choice for C Amenities include; roof top swimming another mega resort project whose his hall mark and the launch of the it the perfect “Gateway to Uganda, the tourists. apemay Properties a pool and bar, fitness center and steam construction is expected to start Pearl of Africa”. subsidiary of the Kasapreko room,. Others are a Lawn tennis court, Signature Apartments is to change this year (2019). He was cognizant of the Group’s motto Group Limited has unveiled Ballet and Yoga studio, Library Movie real estate marketing by providing a This new development joins a of, “Serving to Grow and Growing to an audacious 209-room apartments theater, Bowling alley, hair and nail unique service which are missing in Located on over 15 acres at Abayita conglomerate of other businesses Serve” – and went on to say that this projects codenamed, ‘’The Signature salon, and a 24 -hours security service, the real estate environment in Ghana. Ababiri trading centre near the Shores under the Ruparelia Group namely; project was estimated to cost over Apartment’’ at a ceremony in Accra, of Lake Victoria in Entebbe (former Speke Resort Munyonyo, Munyonyo The rest are Private underground Dr, Adjei stressed that, Capemay’s $100m. Ghana. Ssese Gateway Beach), the new parking, Ground level swimming pool, overall objective is to provide quality, Hilton Monrovia Capemay Properties, a Real Estate Indoor and Outdoor playground, Spa, decent, rewarding and affordable growing number of Foreign Embassies Company focused on delivering Karaoke studio, Cafe, restaurants, homes for Ghana’s growing middle and NGO offices, which are expected to quality buildings at competitive Corporate meeting rooms, class. He further invited investors to act as significant demand generators to open 2023 in Liberia’s Capital prices, good rental yield for investors Pharmaceutical drugstore, grocery take advantage of Ghana’s growing for upscale accommodation and and excellent customer service is the stores as well as concierge services economy. facilities in the city. first real estate company under the which completes its state of the art The concept is inspired by Ghana’s conglomerate Kasapreko Group which status. Patrick Fitzgibbon, SVP, Development, Adinkra symbol ‘Mframadan’ which is seeking to give Accra’s growing EMEA, Hilton said: “This is an The property’s starting price is from denotes strength and sturdiness. urban population the opportunity outstanding project which, as the US$ 64500 studio apartment to The architecture is unlike anything to own decent and rewarding first internationally branded property $300,000 bedroom and penthouse found on the African continent. It is accommodation properties. to enter the market, will be a game apartment. a highly ambitious and intriguing changer for the travel and tourism The 209-room apartment will be built development, aimed at representing The amenities will be fitted by global industry in Liberia. We have a proud by Italian construction firm Michelleti the pinnacle of refined African living player, Bosch electronics and its history on the African continent Group and expected to be ready in the providing location, leisure and luxury- country director has promised a stretching back over 50 years and look first quarter of 2021. A hallmark of African Excellence. top class furnishing of the property forward to adding Monrovia to the Addressing an impressive ceremony and aims for a longer and robust With its unique design the signature list of destinations in which we have of businessmen, journalists and retrofitting systems. apartments is located at Tetteh pioneered the hospitality industry members of the hospitality industry Quarshie-Circle opposite the Accra Chris Nassetta, President & CEO of Hilton displaying a model of Hilton Monrovia in over time.” The Founder and Group Chairman the company of his team members and some Liberian officials at the plush Kempinski GoldCoast Mall. It is ten minutes’ drive from the City Hotel, The Managing Director of Kasapreko Company ltd, Dr. Kotoka International Airport. The C. Vincent Iweanoge, President of Hilton has signed a Management The 12-story tower complex (which of the Company Eunice Adjei-Bonsu Kwabena Adjei in his remarks said, property provides easy access to the Hospitality Concept & Allied Services Agreement with Hospitality Concept will be the tallest building in the said, the project was inspired by the his philosophy for quality has been city’s central business district. Ltd said: “This is an amazing project & Allied Services Limited to bring its country) will contain state of the art Group Chairman Dr Kwabena Adjei’s and a dream come true for the flagship Hilton Hotels & Resorts brand conferencing facilities, a restaurant, philosophy for excellence. She added Liberian people. This has taken a lot of to the capital city of Liberia. The $48m bar and outdoor pool. Guests will that, her outfit has passion to redefine hard work and dedication by a great project has been unveiled at a signing be able to choose between upscale urban living and make an indelible team, to make sure it became a reality. ceremony in Monrovia and will see appointed guest rooms and a range mark on Accra’s skyline. This project will create hundreds of the Hilton name adorn a 192-guest of suites, including two Presidential jobs for the Liberian people, improve ‘’ Our concept for the signature room property in the Eastern suburb Suites. tourism, and add tremendously to apartments is very different from what of Paynesville. The hotel’s location on SKD Boulevard the economy, while at the same time other real estate companies offer to Hilton Monrovia is expected to begin offers ease of access to the main road taking the Liberian hospitality industry the Ghanaian market. We are offering welcoming guests in 2023 and will linking Roberts International Airport to the next level. This waterfront our clients sophisticated amenities. become the first hotel to open in the with the Eastern districts of Monrovia. project will definitely make Liberia a city under an international operator. Its immediate surrounds house a tourist destination again.” 20 VOYAGESAFRIQ VOYAGESAFRIQ 21
@VoyagesAfriq HOSPITALITY NEWS First Hyatt Regency Hotel opens in Ethiopia H yatt Regency has become Situated at the junction of Africa non-national, aside from Sheraton the eighth international Avenue and Jomo Kenyatta Street Addis Hotel, which is owned by franchise hotel to join the near Mesqel Square, the construction Mohammed Hussein Al Amoudi. hospitality industry in the Ethiopian of the hotel took over 13 years to The owner, Albwardy Investment, capital, Addis Ababa. complete. The hotel has meeting is a Dubai-based company that facilities that boast 1,700Sqm. It also operates a total of 30 companies Built to a five-star standard, the has recreational facilities including a globally including food distribution, hotel is located five kilometres fitness area with spa and manicure logistics, marine engineering, from Bole International Airport. salon facilities, a 400Sqm terrace construction, insurance, polo sports The hotel features 188 guestrooms, designed for dining and social and hospitality. including 12 suites, two executive events. suites, one presidential suite and one royal presidential suite with four Hyatt Regency is the second bedrooms. franchise hotel to be owned by a MEETINGS INCENTIVE CONFERENCE EXHIBITIONS (MICE) First UNWTO/ICAO Ministerial Conference Tourism and Air Transport in Africa, 27-29 • March, 2019, Santa Maria, Sal Island, Cabo Verde • World Travel Market-Africa (WTMA) 10-12 April 2019, Cape Town South Africa Tourism Innovation & Development Advantage (TIDA 2019) 24th April, 2019, Nigerian • Institute of International Affairs, Kobo Abayomi, V.I, Lagos • AviaDev Africa, 24 - 26 April, 2019 - Century City Conference Centre, Cape Town, SA • Takularandini Malawi International Tourism Expo-Lilongwe, Malawi 25-27 April 2019 Salon International du Tourisme d'Abidjan (SITA) Date: 27 April -1st May 2019 • Abidjan-Cote D’Ivoire • KiliFair/Karibu International Tourism Fair – Arusha-Tanzania Date: 7-9 June 2019 Africa Tourism Leadership Forum(ATLF) is scheduled for 29th & 30th August 2019 to • be held in Durban- South Africa • Zimbabwe announces 2019 dates for Sanganai 12-14 September 2019 Zimbabwe International Exhibition Centre.-Bulawayo. VOYAGESAFRIQ 23
RESPONSIBLE & SUSTAINABLE TOURISM @VoyagesAfriq @VoyagesAfriq FILES Integrating SMEs Spain reaffirms support for UNWTO and in Tourism Creates Diverse & Authentic Guest Experiences, while Giving Destinations unique Identities announces new headquarters site I t is not often that you come across SMEs in tourism strategy. It is even rare to come across programs or events organised for SMEs by To mark the start of FITUR 2019, an inaugural reception was held and coexistence and does not generate presided over for the first time by the Prime Minister of Spain, Pedro Sánchez, economic or social dysfunctions. DMOs or policy makers. I am yet to see a destination consultancy alongside the Secretary-General of the World Tourism Organization (UNWTO), This is the path envisaged in the 2030 that focuses on tourism SMEs. This is the major cause of poverty in Zurab Pololikashvili, and the Minister of Industry, Trade and Tourism of Spain, Sustainable Tourism Strategy being popular destinations in developing countries. Reyes Maroto. deployed by the Government, which A large segment of tourism SMEs is businesses, the capacity of host is aiming for “not just quality but The Prime Minister, Pedro Sánchez, Government of Spain to sustainable excellence in tourism”. In his opinion, from host communities. When host communities can be built to add value announced during the event that he tourism as a contributor to economic communities are not integrated in to mainstream tourism and increase maintaining the country’s current When a destination strategy is would place at the disposal of the growth, a key objective in the tourism by design through policy destination competitiveness. leadership position “is the task of anchored on values, it embraces all World Tourism Organization (UNWTO) framework of the 2030 Agenda. It also and business culture, they find ways everyone”, not only of the Government, players, big and small and ensure a space in the Palacio de Congresos reflects the support accorded by the to engage. Usually they fall short of The integration is not always without but also of local corporations, the opportunities and benefits are de Madrid (Madrid Congress Centre) Spanish Government to the UNWTO, conventional sector standards and challenges. It takes businesses with autonomous communities and the equitably shared. This is the essence of to serve as the headquarters of the the only United Nations agency with are easily dismissed as a problem long term focus, care for destination, citizenry. sustainable tourism. It builds resilient, United Nations specialized agency, its permanent headquarters in Spain, to mainstream industry. But these and clear integration goals, through inclusive and integrated destinations. which has been based in Spain since and demonstrates the importance of The UNWTO has designated 2019 informal SMEs are part and parcel of shareholder commitment to handhold the communities through the its creation in 1976. Sánchez said the tourism sector for the country, as as the year of “education, skills and tourism asset. The mistake made by many policies integration process. It takes only a few that the Palacio de Congresos de its biggest economic sector. employment” precisely because, as a is to ignore communities, and other Host communities, play a significant success stories for the communities to Madrid, located on the Paseo de la leading growth sector in the world, it SMEs in tourism without realising that “The institutional backing on the part role in creating, building and sustaining open up. Castellana, is an iconic site worthy is also a powerful generator of jobs, informality is part of the tourism asset, of Spain, which has been a strong destination identity. Their integration of the UNWTO’s standing as a United employing 1 in 10 people in the world. and it actually gives a destination its supporter of our efforts, is essential for is not just desirable for direct There are several levels of integration Nations organization. He added that According to data from the Spanish identity. the development of the UNWTO and economic benefits but for sustained of communities in the tourism supply the move would revitalize the area, Government, tourism generated chain. The one that must be avoided provide added value to the city of its activities,” said UNWTO Secretary- 100,000 jobs in the country in 2018. appreciation of the assets that support Judy Kepher-Gona is charity and handouts. Even the Madrid and stimulate congress and General Zurab Pololikashvili. tourism and for authentic and divers Sustainable tourism Advisor most vulnerable communities have business tourism. In the light of the outlook of continued experiences that responsible tourism Founder, Sustainable Travel & Tourism For his part, Prime Minister Pedro capabilities and only need to be given growth of tourism, job training stands are continuously seeking. Agenda- STTA Sánchez advocated an “open” and a chance. They need a chance, not The Prime Minister’s appearance out as one of the main areas of work before numerous leaders and “sustainable” tourism model that in order for tourism to continue Often, even with well meaning tourism charity. respects the growth and identity policies, and conscious tourism personalities of the global tourism generating the opportunities deriving sector showed the commitment of the of cities, the environment and from its cross-cutting nature. L-R: The Minister of Industry, Trade and Tourism of Spain, Reyes Maroto, Prime Minister of Spain, Pedro Sánchez, and the Secretary-General of the World Tourism Organization (UNWTO), Zurab Pololikashvili addressing the gathering 24 VOYAGESAFRIQ VOYAGESAFRIQ 25
@VoyagesAfriq FILES Seychelles collaborate with UNWTO to strengthen Tourism Statistical System T he World Tourism basic tourism data, establishment/ Seychelles’ Tourism Statistical Organization (UNWTO)in strengthening of the Inter-Institutional System. partnership with the Ministry platform and capacity for Tourism, Civil Aviation, Port and building development. Marine of Seychelles, have begun to develop and strengthen the latter's As a result, a pilot Cruise Tourism Statistical System and the Tourism Survey has been Tourism Satellite Account (TSA). launched and a Workshop 10 - 12 September 2019 on Tourism Statistics and The project which will be implemented the TSA has been given to over a three-year period (2019-2021), stakeholders to familiarize will include various activities which them with concepts and will focus primarily on documenting methodologies that Expocentre Fairgrounds, Moscow tourism statistics, measurement of can further strengthen Didier Dogley Minister of Tourism & Civil Aviation, Seychelles Mali to host 62nd CAF Meeting The Malian Minister, Ms. Nina Walet Intalou and UNWTO SG, Zurab Pololikashvili displaying copies of the agreement ERS IVAR ANN 25 Y th N DI IO E T FLASHBACK 2018 T he Malian Government has held during the recently concluded gathering that security and ground 15 000 m² Exhibition area signed an agreement with The FITUR International Tourism Fair in preparations are all in place to ensure 870 Exhibitiors 44 Regions 287 Media attendees World Tourism Organization (UNWTO) to host the sixty-second Madrid. Addressing colleague African Tourism a very successful event. She implored tourism players to (62nd) Commission for Africa (CAF) 41 Countries 38 303 Visits 80 Media Partners Meeting. Ministers and the leadership of the UN tourism body at the event, Ms. Nina work to attract investment into their respective countries The Malian Minister of Crafts and Walet Intalou expressed gratitude to Tourism, Madam Nina Walet Intalou UNWTO for granting them the right to The minister also added that, tourism signed on behalf of the Malian host the all-important meeting. needs competition to thrive Space request: leisure@euroexpo-vienna.com government with Secretary General of UNWTO Zurab Pololikashvili penning She said Mali is prepared to host Mali put up a successful bid to host the event during the 61st CAF meeting in his signature for the UN tourism body one of the best of the Commission’s meetings in June. She assured the Abuja, Nigeria last year. at the 10th anniversary of #Investour www.weloveotdykh.com VOYAGESAFRIQ 27
AVIATION NEWS @VoyagesAfriq @VoyagesAfriq AVIATION NEWS Air Senegal’s first Ethiopian Airlines secures 49% A330neo arrives in Dakar in Ghana home-based carrier ahead of schedule A ir Senegal’s first A330neo E thiopian Airlines has been has touched down at Blaise- selected as the strategic partner Diagne International Airport for the proposed new Ghana in Dakar. The A330neo, painted in home-based carrier, AviationGhana the livery of Air Senegal and named can exclusively reveal. “Casamance,” was presented during a ceremony attended by His President of the Republic of Senegal, Macky Sall speaking at the ceremony On December 4, 2018 a Memorandum Excellency Macky Sall, President of of Understanding (MoU) was signed the Republic of Senegal, and Philippe Business class, 21 Premium Plus and Trent 7000 engines, and a new greater at ET’s headquarters in Addis Ababa Bohn, Chief Executive Officer Air 237 Economy class seats, Air Senegal span 3D optimised wing with new to signify Ghana government’s Senegal. plans to operate its first A330neo on Sharklets. Together, these advances undertaking to work with ET in the soon to be opened Dakar-Paris bring a significant reduction in fuel establishing a new home-based flag Air Senegal, which started operations route and develop its medium and consumption of 25% compared with carrier. in 2018, is set to receive its first long-haul network. older generation competitor aircraft A330neo in the coming weeks making of a similar size. The A330 is one of the Aviation Minister, Joseph Kofi Adda, it the first African airline to receive and The A330neo is a true new generation most popular widebody families ever, signed on behalf of the Government of operate the newest member of the aircraft building on the A330’s having received over 1,700 orders Ghana while Tewolde GebreMariam, leading Airbus widebody family. Fitted success and leveraging on A350 XWB from 120 customers. Tewolde GebreMariam technology. It incorporates highly Ethiopians Chief Executive Officer Chief Executive Officer, Ethiopian Airlines with a three-class cabin comprising 32 signed the MoU on behalf of the efficient new generation Rolls-Royce airline. Volta regional capital Ho, all require established new national air carrier – that a home-based carrier, which will emphasizing that government is being "The shareholders agreement that will focus on operating domestic and careful not to repeat the mistakes of SAA announces extra Ghana-US flights signal the official 'rebirth' of a new flag Accra and additional destinations in regional routes before taking on the the past. West Africa including Lagos and Abuja carrier for the West African country is rest of the world is established. being finalized in Ethiopia at the time “What we are looking at is not more in Nigeria, Monrovia in Liberia and Freetown in Sierra Leone. D of going to press." Tewolde GebreMariam, Ethiopia’s than 10 percent shares in the new ue to increased demand, The increased service will start on 1 Chief Executive Officer, told airline, and that is the extent to which South African Airways (SAA) April 2019. In addition, SAA will continue to The desire to establish a new home- AviationGhana on the sidelines of government will be involved. We will has expanded its non-stop operate flights between Washington based carrier after the collapse of the Routes Africa Conference held in have one or two representatives on SAA offers the only non-stop flight service between Ghana and the US. D.C.-Dulles and Dakar, Senegal and Ghana Airways—a fully state-owned Accra in June last year that, his outfit the board, but neither government between Ghana and Washington entity—and the subsequent collapse onwards to Johannesburg, two days has submitted proposals and held nor the [Aviation] Ministry will interfere In a statement to the press, the D.C. and offers travellers convenient per week, providing service on the of Ghana International Airlines, discussions and that if chosen we will in operations of the new company national carrier announced that it connections to and from over 100 established with private sector only wide-body aircraft flying nonstop operate domestic flights in addition to in terms of policy, strategy and will increase its frequency on nonstop cities across the U.S. and Canada between the U.S. and Senegal. participation after the collapse of regional flights.” operations,” he said. flights between the Ghanaian through its Star Alliance partner, Ghana Airways, stems from growth capital Accra's Kotoka International United Airlines via Washington, D.C.- SAA's flights between Washington- in the sector experienced on the Analysts believe that the commitment By: Dominick Andoh|- Airport and Washington D.C's Dulles Dulles. Dulles and Accra will be operated continent and the industry’s future by Ethiopian to operate domestic Aviation Ghana International Airport to five days a with the wide-body Airbus A330-300 potential. flights was very instrumental in week. South African Airways' flights from aircraft. their selection as strategic partners. Johannesburg to Accra will be Huge investments in on-ground This is expected to help the country "SAA continues to see growing available five days a week with For reservations and information, infrastructure, such as expansion maximize the huge investments made demand for our nonstop Accra service continuing service to Washington customers should visit www.flysaa. of the Arrival Hall of Terminal 2 and in airport infrastructure. and this increase in our frequency operating on Mondays, Tuesdays, com. construction of Terminal 3 at the will give our business and leisure Wednesdays, Thursdays Kotoka International Airport (KIA), Structure of new airline customers more options. and Saturdays. construction of a new terminal building at the Kumasi Airport, Aviation Minister Joseph Adda "Our service between Accra and The carrier's increase of expansion of the Tamale Airport, has said that government will Washington-Dulles has been a flights on the route will reconstruction of the Wa airport and not take up more than 10 resounding success from its inception also serve to support construction of a new airport in the percent in the yet-to-be in 2015 and we are very pleased to the new code share further develop the route with the partnership with Africa introduction of a fifth weekly flight," World Airlines, which said Todd Neuman, SAA's regional will soon be in place. general manager for North America. It will offer convenient connections between 28 VOYAGESAFRIQ VOYAGESAFRIQ 29
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