"THE BAZAAR EXPERIENCE AND ITS FUTURE IN THE KARACHI OF TODAY" - By Sana Mahfooz - Indus Valley School of Art and Architecture 2013
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“THE BAZAAR EXPERIENCE AND ITS FUTURE IN THE KARACHI OF TODAY” By Sana Mahfooz Indus Valley School of Art and Architecture 2013
The Bazaar Experience and its Future in the Karachi of Today By Sana Mahfooz This Thesis submitted in partial fulfilment of the requirements for the degree of BACHELOR OF COMMUNICATION DESIGN, from Indus Valley School of Art and Architecture. Internal Advisor : Gemma Sharpe Mona Wyne External Advisor : DEPARTMENT OF INTERIOR DESIGN
Acknowledgements My sincere gratitude to my Supervisor, Mona Wyne. I am extremely grateful for her expert, sincere and valuable supervision and encouragement extended towards me. I also thank Gemma Sharpe for her constant guidance and support. I take this opportunity to document my sincere thanks to all the faculty members of the department for their help and encouragement. I also thank my parents and my siblings for their unceasing confidence in my abilities and support. I would also like to thank one and all who were directly and indirectly supportive to me for this venture.
Abstract This dissertation studies the basic premise of bazaars and malls in order to determine the importance of bazaars in our history, culture, and society. It talks about the popularity of malls compared to bazaars in order to deduce a trend in the attitude of the masses. This will in turn help predict the future of bazaars in Karachi and what must be done in order to revive the bazaar culture. The primary research conducted is both quantitative and qualitative, while the secondary research consists of books, article, and websites. I believe that bazaars are an important part of the fabric of our society and so need to be preserved. It would be a tragedy if malls started to replace bazaars in the hearts and minds of the people.
Contents Acknowledgements Abstract Contents Introduction 1-5 Literature Review 6-13 Analyzing a Bazaar 6-9 Categories of Bazaars 7-8 Periodic Bazaar 7 Urban Bazaar 8 Local Bazaar 8 Layout of a Bazaar 9 Analyzing a Mall 9-11 The Shop Itself 10 The Shopping Environment 10-11 The Scale of a Mall 11 Comparing a Bazaar and a Mall in terms of Interaction between the Buyer and the Seller 11-13 The Essence of a Shopping Environment 13 Research Methodology 14-17 Findings and Analysis 18-29 Response to Bazaars 18-20 Response to Malls 20-23 Which is More Popular – Bazaars or Malls 23-29 Conclusion 30-31
Bibliography 32-34 List of Figures 35 Appendices: 36-52 Survey 1 – Sample 36-39 Survey 1 – Tabulated Results 40-45 Survey 2 – Sample 46-48 Survey 2 – Tabulated Results 49-52
Introduction ‘Shopping is defined as “looking at, pricing, or buying merchandise displayed for sale”.’1 But it is a lot more than just that. It is an experience, one that can either delight us or turn us away in discontentment. In Karachi, this experience is provided by two different kinds of module, namely the bazaar and the mall. The tradition of a bazaar first started when the major trade routes, such as the Silk Road, were being developed in the east. They were built along the routes in the form of rest houses, where traders could stop for the night without fear of bandits. Known as a khan, the rest house had ‘shops and stores, mills, bakeries and tea houses, even baths and mosques… Archeologists uncovered the oldest remains of a pre-Islamic bazaar in Dura-Europos on the bank of the Euphrates in the east of what is now Syria.’ 2 The bazaars of Karachi are more than just a place where goods are purchased and sold. They are a warren of unique sights, sounds and smells. As one wanders from one path to another, they come across wondrous objects they might not have seen otherwise. This is the true beauty of a bazaar: the wonder of discovery. In Karachi, we see both bazaars and malls, and sometimes a mixture of the two philosophies. There are no set rules for a bazaar. It could have no specific boundary or entry point, or have multiple entrances and exits. It is a maze of lanes and passages which lead from 1 Richard M. Bennett, ‘Planning Shopping Centers for Pedestrians’, Stores and Shopping Centers, ed. James S. Hornbeck, (New York: McGraw-Hill, 1962), p 92. 2 Walter M. Weiss and Kurt-Michael Westermann, The Bazaar: Markets and Merchants of the Islamic World, (London: Thames & Hudson, 2001), p 29. 1
one to the other. There is usually no grand facade, no lead up to the experience of entering that space. It is organic, growing and changing as time passes, and the needs of the space change. There is very little hierarchy and order. All these could be thought of as negative aspects, but in fact they are what give character to the bazaar. The shops there are not branded; in fact, no one even remembers their names. No one knows the exact location of each and every shop in the bazaar, but we still thrive in that disorder and chaos. When winding through the passages, we often come across shops that interest us but we had no idea even existed. A trip to the bazaar is full of surprise and wonder, and the opportunity for new and exciting experience. Some popular examples are Aashiyana, Gulf Shopping Mall, Glass Towers, and even Sunday Bazaar. However, malls in Karachi are trying to follow examples of malls from Europe and America. They are beautifully built structures with a main entrance and grand facades commonly following the giant order. The shops inside are planned according to a specific strategy, where importance is given to a feeling of openness in the space, such as Dolmen Mall, Clifton, Park Towers and Emerald Towers. However, compared to a bazaar, it is a little impersonal, with a sterile smell and a quiet atmosphere. The same shops are in all the malls so there is no special reason for going to one mall over another, in terms of merchandise available. Also, as we are already aware of the merchandise available is each shop, we often just go to the shop we came for, and ignore the rest. The element of spontaneity is often missing from a trip to the mall, whereas it is always there in a trip to the bazaar. The profession of architecture deals with the creation of habitable spaces for a variety of uses; the most important aspect being the level of functionality of the built environment. 2
However, architecture is about more than creating a practical and functional environment. ‘Building is about serving function: Architecture is about serving art…. It only becomes architecture when it is no longer serving, when it transcends function and meaning. It becomes architecture only when it signifies its condition outside of service.’ 3 Just because a space is functional and habitable, does not make it good architecture. The highest levels of architecture are seen in those spaces which not only fulfill their functional requirements but also have a higher meaning in terms of psychological impact on the user. As architects are responsible for building the spaces that people spend their entire lives in, it is their responsibility to make sure that these spaces have a positive psychological impact on the user, i.e. that they motivate, inspire and challenge the people occupying the space. There is a fundamental difference in the ideology of Western architecture and Eastern, or Islamic, architecture. According to Carruthers, in Western architecture, buildings are boxes of interior space which are to be experienced individually. The surrounding areas are not given much importance and thought of as the in-between spaces.’4 Seyyed Hossein Nasr said, ‘In modern western architecture, a house is placed within a space and the space is defined by the material it surrounds. In Islamic architecture, space is 'cut-out' from the material forms around it 3 Peter Eisenman, ‘The Meaning of Place in Art and Architecture’, Design Quarterly 122 (1983): 16-17. http://www.jstor.org.ezproxy.aus.edu/stable/4091077?&Search=yes&searchText=Eisenman&searchText=Peter&list =hide&searchUri=%2Faction%2FdoBasicSearch%3FQuery%3DPeter%2BEisenman%26fromHomePage%3Dtrue% 26acc%3Don%26wc%3Don%26fc%3Doff&prevSearch=&item=1&ttl=1276&returnArticleService=showFullText [Date Accessed: 19th November 2012]. 4 Kenneth D. B. Carruthers, ‘Architecture is Space: The Space-Positive Tradition’, Journal of Architectural Education 39, No. 3 (Spring 1986): 17-23. http://www.jstor.org.ezproxy.aus.edu/stable/info/1424783?&Search=yes&searchText=space&searchUri=%2Faction %2FdoBasicSearch%3FQuery%3Dentrance%2Bpublic%2Bspace%26Search%3DSearch%26gw%3Djtx%26prq%3 Dthreshold%2Bpublic%2Bspace%26hp%3D25%26acc%3Don%26aori%3Da%26wc%3Don%26fc%3Doff [Date Accessed: 19th November 2012]. 3
and is defined by the inner surfaces of these forms.’5 Carruthers refers to this phenomenon as space-positive, where the outside space is as important as the inside space, to the extent that the “outside” could be perceived to be part of a larger “inside”.6 This difference between Western and Eastern architecture can be seen in Karachi when we compare a mall and a bazaar. It is important to define exactly what I mean by a “mall” and a “bazaar”. A bazaar is a space that is inspired by the Easter and Islamic tradition of retail. The shops are mostly closed so the only place where the customer and the vendor interact is the threshold of the shop. This is the point from which the merchandise is viewed, discussed, bargained over, and eventually bought. This process that a customer goes through when purchasing an item in a bazaar is what make this experience truly unique. So some examples of bazaars in Karachi would be Empress Market, Sunday Bazaar, Bohri Bazaar, but also Gulf Shopping Mall, Aashiyana, and Gul Plaza. A mall is a retail space inspired by the malls seen in the west. They are giant structures that rise up, and are full of international and local branded shops. In his article, “All the World’s a Mall: Reflections on the Social and Economic Consequences of the American Shopping Center”, Jackson says that malls are ‘clean, safe, convenient, and cheerful… [a] place where senior citizens walk in comfort and security, where parents lead their young to Santa Claus, where singles court, where teenagers socialize, and 5 Seyyed Hossein Nasr, ‘The Sense of Unity’, quoted in Kenneth D. B. Carruthers, ‘Architecture is Space: The Space-Positive Tradition’, Journal of Architectural Education 39, No. 3 (Spring 1986): 17-23. http://www.jstor.org.ezproxy.aus.edu/stable/info/1424783?&Search=yes&searchText=space&searchUri=%2Faction %2FdoBasicSearch%3FQuery%3Dentrance%2Bpublic%2Bspace%26Search%3DSearch%26gw%3Djtx%26prq%3 Dthreshold%2Bpublic%2Bspace%26hp%3D25%26acc%3Don%26aori%3Da%26wc%3Don%26fc%3Doff [Date Accessed: 19th November 2012]. 6 Kenneth D. B. Carruthers, ‘Architecture is Space: The Space-Positive Tradition’, 17-23. 4
where everybody consumes.’7 He also says that malls are the ‘successors to traditional market places.’8 However, I do not agree with this statement. While it may be true for America, the birthplace of malls, it is not necessarily true for a country like Pakistan, where the “traditional market places”, i.e. the bazaar, can still be seen in the city and is an important part of our history and our culture. Calling malls the ‘successors’ to bazaars would be saying that bazaars are now irrelevant. If malls are now fulfilling the purpose of bazaars, then what is the point of having both? Why not pick one? I believe that bazaars are an important part of the fabric of our society and so need to be preserved. I can remember being a small child, and waiting eagerly for Sunday so I could go to Sunday Bazaar and buy books, or going with my mother to Tuesday Bazaar to get vegetables. A trip to Gulf Shopping Mall used to be full of wonder and fascination, and I would always find the most unexpected things in the most unusual of places, and the sense of accomplishment I felt at that moment was unrivaled by anything else I can remember from my childhood. These days you do not really hear people talking about their experience when they visited a bazaar last week. It is more common to hear about their trip to the mall. I feel that malls are replacing bazaars in the hearts and minds of the people. I believe that this would be a tragedy, and if we were to lose all our bazaars one by one, our society and culture would be poorer for it. The question now is whether or not malls are truly becoming more popular in today’s Karachi, and if so what are the reasons for this change. 7 Kenneth T. Jackson, ‘All the World’s a Mall: Reflections on the Social and Economic Consequences of the American Shopping Center’, The American Historical Review 101, No. 4 (Oct. 1996): 1111-1121. http://www.jstor.org/stable/2169636 . 8 Kenneth T. Jackson, ‘All the World’s a Mall: Reflections on the Social and Economic Consequences of the American Shopping Center’, The American Historical Review 101, No. 4 (Oct. 1996): 1111-1121. 5
Literature Review Analyzing a Bazaar In his essay, “Bazaar and its Role in the Development of Iranian Traditional Cities”, Moosavi discussed the history of Eastern bazaars, its social, cultural, architectural aspects, and the importance of bazaars in Iranian cities. Although Moosavi wrote his essay based on Iranian cites, the points he made also apply to the bazaars of Karachi, as they too evolved from the eastern, even Islamic, ideal of a bazaar. Moosavi discusses the history of a bazaar, saying that it has its roots in the Islamic culture, and as such is based on two basic elements, economy and religion. A bazaar is more than just a place where goods are sold; it is ‘a place for economical, social, political, cultural and civic activities of people.’ 9 It is a warren of unique sights, sounds and smells. As one wanders from one path to another, they come across wondrous objects they might not have seen otherwise. This is the true beauty of a bazaar: the wonder of discovery. Physical contact is an important aspect of a bazaar. Vendors welcome interest in their goods, even when the customer is not there to purchase. Bargaining for a price is common and not considered as ill-mannered. It is a part of their day, and some enjoy the process as much as the customer. In the end, not only do they want to sell a product, but also create an experience that the customer would want to repeat.10 According to Weiss, ‘It seemed to me that for the first 9 Mir Saeed Moosavi, Bazaar and its Role in the Development of Iranian Traditional Cities, Tabriz Azad University, Faculty of Art & Architecture, Iran, p 2. 10 Walter M. Weiss and Kurt-Michael Westermann, The Bazaar: Markets and Merchants of the Islamic World, (London: Thames & Hudson, 2001), p 38. 6
time I had come across a community in which people’s relationships were based not on chance similarities of race and economic interests but on deeper and more lasting foundations: a common view of the world and an attitude to life which removed any barriers of isolation.’ 11 Weiss called this attitude ‘rational feeling’, saying that such an open and friendly atmosphere made Islamic markets striking in a way that could not be copied by Europeans. Categories of Bazaars Bazaars can be divided into three categories: periodic bazaar, urban bazaar, and local bazaar. Periodic Bazaar Periodic bazaar is held every week or month. It is often located in an open space and may or may not have a permanent architectural structure. An example of such a bazaar in Karachi is Sunday Bazaar, held as the name suggests, on every Sunday. 11 Walter M. Weiss and Kurt-Michael Westermann, The Bazaar: Markets and Merchants of the Islamic World, (London: Thames & Hudson, 2001), p 39. 7
Urban Bazaar Urban bazaar is a place where not only goods are sold, but it also acts as a cultural and social center for the people.12 ‘Architecturally speaking, urban bazaar is a covered public passageway which is surrounded by shops and stores in two sides… a place for shopping, walking, social dialogue, and cultural interaction of people.’13 Unfortunately, Karachi cannot boast of having an urban bazaar as the city is simply too vast for one bazaar to serve its needs. Instead, there are many local bazaars. Local Bazaar Local bazaar is the same as an urban bazaar but on a smaller scale. It caters to only one area of the city.14 Examples of such bazaars can be seen all over Karachi, such as Bohri Bazaar, Gulf, Aashiyana, Gul Plaza etc. However, rather than being one passageway with shops on both sides, they consist of many passages leading to each other, in an organic layout. 12 Mir Saeed Moosavi, Bazaar and its Role in the Development of Iranian Traditional Cities, Tabriz Azad University, Faculty of Art & Architecture, Iran, p 3 13 Mir Saeed Moosavi, Bazaar and its Role in the Development of Iranian Traditional Cities, Tabriz Azad University, Faculty of Art & Architecture, Iran, p 3 14 Mir Saeed Moosavi, Bazaar and its Role in the Development of Iranian Traditional Cities, Tabriz Azad University, Faculty of Art & Architecture, Iran, p 3. 8
Layout of a Bazaar In terms of its architecture, a bazaar can have various characteristics depending on where it is located, i.e. depending on ‘climate, culture and economical power of the city.’15 In terms of layout, there are two kinds of bazaars. One is organic, which developed overtime and unplanned additions were made to the layout. The other is planned, where the entry, exit and passages were strategically arranged and no deviation was made from that arrangement. In Karachi, most bazaars started out as being planned but then became organic as shops were added to them when the demands of the people grew. ‘Space is experiential. Its physical sequence follows path, portal, and enclosure. This is the true meaning of space, time and architecture: movement, passage, and arrival.’ 16 This can be experiences in a bazaar in the form of continuous space. ‘Arrival’ in a bazaar means the entry to each and every shop, as each constitutes a threshold moment in itself Analyzing a Mall “Stores and Shopping Centers” by Hornbeck is a collection of works that talks about shops, their interiors, and shopping centers in terms of the reasoning behind their design, both interior and architectural. It gives examples of successful shops and shopping centers in America, while at the same time analyzing the reason behind their success. While this book is 15 Mir Saeed Moosavi, Bazaar and its Role in the Development of Iranian Traditional Cities, Tabriz Azad University, Faculty of Art & Architecture, Iran, p 4. 16 Kenneth D. B. Carruthers, ‘Architecture is Space: The Space-Positive Tradition’, 17-23. 9
based in America, I feel that the information in it applies to this dissertation as the malls that have been built in Karachi were based on the Western ideal of shopping malls. The Shop Itself In the chapter “Shops and the Market Place”, Ketchum states that there are three main areas in a store, namely ‘a sales area where goods are displayed and sold, a service area for handling incoming and outgoing merchandise, and a store front used to advertise the business within.’17 He states that this is the way that stores have been designed for decades. However, he also says that ‘the heart of any retail establishment is the space where merchant and customer meet over the sales counter.’ 18 In a bazaar most shops are designed in such a way that the customer cannot actually enter the shop and must stand at the threshold. In doing so, all three parts of the store are combined into one, namely the sales counter, which Ketchum has called the ‘heart’. For this reason, the ‘heart’ gains a wealth of importance and that is one of the reasons why the experience of shopping in a bazaar is so different from that of shopping in a mall. The Shopping Environment In another chapter “Suburban Shopping Can Be a Pleasure”, Hornbeck says that while a lot of progress has been made in the design of the store itself, the areas surrounding the shops 17 Morris Ketchum, Jr., ‘Shops and the Market Place’, Stores and Shopping Centers, ed. James S. Hornbeck, (New York: McGraw-Hill, 1962), p 12. 18 James S. Hornbeck, ‘Suburban Shopping Can be a Pleasure’, Stores and Shopping Centers, ed. James S. Hornbeck, (New York: McGraw-Hill, 1962), p 89. 10
have not seen the same level of progress. He calls this area the ‘shopping environment’, stating that ‘this is the aspect of shopping center design that can make the difference’.19 Since this book was compiled in 1962, progress has been made on the shopping environment in a mall, which can be seen in the malls of Karachi, such as the Dolmen City and Park Towers. However, the same cannot be said of the bazaars of Karachi. The Scale of a Mall Bennett states in the chapter “Planning Shopping Centers for Pedestrians” that the scale of the architecture is very important in defining the relationship a customer would feel with the merchandise. He calls it a ‘frame’ between the two, saying that if the frame is too large, then it creates feelings of insecurity in the customers, making them ‘feel that both [they] and the merchandise are inadequate’.20 This is especially true in a city like Karachi, where people can visit and compare two different approaches to shopping areas, i.e. bazaars and malls. Comparing a Bazaar and a Mall in terms of Interaction between the Buyer and the Seller In “What if Hayek Goes Shopping in the Bazaar?” by Bertacchini and Lamieri, they have compared ‘two very different market forms: Bazaar, the typical market present in the Arab 19 James S. Hornbeck, ‘Suburban Shopping Can be a Pleasure’, Stores and Shopping Centers, ed. James S. Hornbeck, (New York: McGraw-Hill, 1962), p 89. 20 Richard M. Bennett, ‘Planning Shopping Centers for Pedestrians’, Stores and Shopping Centers, ed. James S. Hornbeck, (New York: McGraw-Hill, 1962), p 94. 11
societies of Northern Africa and Middle East and the common retail markets existing in modern industrial societies, such as the Mall (shopping center).’ 21 They have defined a bazaar as a space where trade is conducted primarily through clientelization and bargaining, and this interaction is interpersonal. 22 What this means is that in a bazaar, the buyers tend to develop relationships with certain sellers based on their long history of trade with each other. This has both advantages and disadvantages, as the buyer often gets a better price for the good being purchased as he has a history with the seller, but in the long run this can also hurt the buyer as it is possible that another seller that he has no knowledge of could have given him a better price. One major disadvantage of such a system as found in a bazaar is that often there is a lot of time wasted when ascertaining whom a buyer should trade with, as prices can differ from one seller to another. However, in a mall, the interaction between the buyer and the seller is more impersonal.23 The prices are written so the buyer has easy access to them and they are non-negotiable. There is no emotional interaction between the buyer and seller. The choice of which seller to trade with is determined by the posted price alone, and as such each seller competes with the other by posting the lowest price it can offer in order to attract the buyer. However, the lowest price offered for a good might not be the lowest price that could have been offered. In such cases, the buyer has no 21 Enrico E. Bertacchini and Marco Lamieri, What if Hayek goes Shopping in the Bazaar?, 2006, University of Turin, p 1. http://mpra.ub.uni-muenchen.de/367/1/MPRA_paper_367.pdf 22 Enrico E. Bertacchini and Marco Lamieri, What if Hayek goes Shopping in the Bazaar?, 2006, University of Turin, p 2. 23 Enrico E. Bertacchini and Marco Lamieri, What if Hayek goes Shopping in the Bazaar?, 2006, University of Turin, p 2. 12
opportunity to strike a better deal as the price is non-negotiable and there is no concept of bargaining. This interaction forms the basis on which the experience in a bazaar differs from that in a mall. The Essence of a Shopping Environment Bennett states that ‘a Shopping Center is a place where one goes to seek, to look at, to find, compare, price and buy, and the implication of the adventure of finding is an important ingredient’. 24 While this was written for a mall, I find that it holds truer for a bazaar. All the malls of Karachi house the same local and international brands, with a few notable exceptions. However, every bazaar has different merchandise available and it is in this environment that a person feels a true sense of the ‘adventure of finding’ and also the pleasure of discovery when they come across the perfect merchandise, and all the time spent looking is richly rewarded. Bennett calls the way malls are organized and run ‘rational, successful, convenient, efficient, smart, fashionable,’ and then proceeds to ask, ‘but how many show human understanding and a love of adventure?’25 My answer would be that a person would find it hard to come across this emotion in a mall but would be able to experience it fully in the bazaars of Karachi. 24 Richard M. Bennett, ‘Planning Shopping Centers for Pedestrians’, Stores and Shopping Centers, ed. James S. Hornbeck, (New York: McGraw-Hill, 1962), p 92. 25 Richard M. Bennett, ‘Planning Shopping Centers for Pedestrians’, Stores and Shopping Centers, ed. James S. Hornbeck, (New York: McGraw-Hill, 1962), p 94. 13
Research Methodology The beginning of the research for this dissertation was by studying existing texts about bazaars and malls; their history, planning, significance in society, etc. that formed the basis of the research, as the historical context in which the research is placed was explored. The main texts analyzed are “Bazaar and its Role in the Development of Iranian Traditional Cities” by Moosavi, “Stores and Shopping Centers” by Hornbeck, and “What if Hayek Goes Shopping in the Bazaar?” by Bertacchini and Lamieri. “Bazaar and its Role in the Development of Iranian Traditional Cities” by Moosavi is a text based in the cities of Iran. However it was useful as it provided an analysis of bazaars that also applies to the bazaars that are found in Karachi. Not only did it have information on the roots of an Eastern bazaar, but it also discussed the categories that one could divide bazaars in, as well as an analysis of the way bazaars are organized and laid out. Also, some information was taken from “The Bazaar: Markets and Merchants of the Islamic World” written by Weiss and Westermannto support my analysis of Moosavi’s text. “The Bazaar” discusses the beginning of bazaars in the old Islamic world. At the same time, it connects them to the current bazaars that can be seen in the Islamic world of today. The book is written by Walter M. Weiss, while the illustrations and photographs are by Kurt-Michael Westermann. “Stores and Shopping Centers” by Hornbeck focuses on the logic behind the design of a modern store, and mall, and its importance in today’s world. It discusses the overlying theory behind shop design, while at the same time giving specific examples of existing stores. One of the drawbacks of this book is that it talks only about stores in America, but since this paper is 14
defining the modern mall seen in Karachi today as a concept that started in the west, it made sense to use this book as the basis of this discussion. This text was quite useful as it was easy to follow and understand but had some good points about the theories behind a shopping mall. While some of the information was outdated as the book was published in 1962, I was able to keep this fact in mind and analyze the text accordingly. The third text I analyzed was “What if Hayek Goes Shopping in the Bazaar?” by Bertacchini and Lamieri. The primary focus of this text was to compare the Eastern idea of a retail space i.e. a bazaar with the retail spaces commonly found today in industrial societies, i.e. the Mall. While the approach of this text was based in economics, I still found it quite useful as it put in black and white the main difference that I feel exists in the experience of a bazaar from a mall, i.e. the relationship and interaction between the buyer and the seller. The primary research consisted of two surveys that were conducted in specifically chosen places. As the topic of this dissertation is the potential shift in popularity from bazaars to malls, it was important to do a qualitative analysis of the user experience. On the other hand, in order to be able to analyze the data collected, some quantitative questions also needed to be included. The target audience was not restricted to any one gender, demographic or age group, as I felt it was in the interests of this paper to gather a more balanced body of data to be analyzed. There was a strong possibility that by keeping the sample population open, new avenues of investigation would be discovered which could have helped in answering the overall research question. However, this did not turn out to be true, but I still feel that keeping the sample population open has helped make my research well-rounded. 15
The first survey was mostly qualitative in nature and mostly consisted of open ended questions which people could answer freely. The idea behind such a survey was to simply gather people opinions about malls and bazaars in general without prejudicing them in any manner. This survey was conducted in popular shopping areas in order to get a well-rounded response. I went to Tariq Road, Empress Market, Gizri and Zamzama and interviewed 5-10 people at each location. I had originally planned to interview ten people at each location, but was unable to do so because mostly people were not willing to take the survey as it was a bit long. In some cases they only filled out parts and left the rest. Due to this, I had to discard some of them as they were unable to provide me with all the information I needed. Also, I placed this survey online but did not get many responses in this method. The second survey was mainly qualitative in nature. I used the data gathered from the first survey to form the next one. It had specific categories that people had to respond to with only five open ended questions. The places where this survey was conducted were also selected based on questions asked in the first survey, i.e. I went to the malls and bazaars that were said to be the most popular in the first survey. I conducted it at Dolmen City (Clifton), Forum, Dolmen Center (Tariq Road), Dolmen Mall (Hyderi), Sunday Bazaar, Aashiyana, Bohri Bazaar, Gulf Shopping Mall and Empress Market. Although Empress Market and Dolmen Mall (Hyderi) were not high in the list of popular malls and bazaars, I still surveyed at these locations so that I would be covering a wider area in terms of demographics. It was easier to get people to fill this survey out as it did not take as long. The only hard part was when I could not simply hand it to them to fill but instead had to go through it with them as they could not understand English perfectly and I needed to explain what I was asking in the survey. However, this also allowed me to gain a 16
better understanding of people’s thoughts and feelings as I was able to discuss their answers with them. I also did a visual analysis of these places to try to see them through the eyes of the people I was trying to connect with. Usually I first survey a location and then walked around the space keeping their comments in mind, trying to experience the space the way they did. One problem I faced was that for security reasons, I was unable to take pictures of the locations and so had to rely on images from the net to refresh my memory when I wrote this dissertation. 17
Findings and Analysis Response to Bazaars When asked during Survey 2 how they felt about bazaars, the response given by the target audience was quite neutral, with 47% saying they felt positively, 46% saying they felt negatively, and 7% replying that they did not have an opinion one way or the other. Figure 1: Overall Response to Bazaars as Indicated By Survey 2 Of the thirteen categories given, the three with the most positive responses were quality of product, cost of items available and variety of items available. 18
Figure 2: Top Three Categories with Positive Responses – Bazaars The three categories that received the most negative responses were availability of toilets, availability of parking, and level of cleanliness. Figure 3: Top Three Categories with Negative Responses – Bazaars 19
There was also a general consensus that bazaars are hot and crowded, but people like bargaining with the shopkeepers and would not want the prices to be fixed.26 Some said ‘bazaars in Karachi cater to all strata of society in the most economical manner,’ and are ‘lively, every time a new experience.’ 27 On the other hand, some said they disliked bazaars and the government should ‘finish bazaars completely and open stores and supermarkets even for poor people.’ 28 Some of the things people said they loved about bazaars in Survey 1 were ‘discovering new things, cheap deals, [and] relationship with old shop owners.’ 29 One even said, ‘the different aromas, the randomness sometimes excites you, the feeling of happiness when you find something useful from all the chaos around you.’ 30 Some of the problems that were pointed out by many were ‘tight spaces, too crowded, no restrooms, security issues, lack of parking, noise, [and] looking for things all over.’31 Response to Malls When asked how they felt about malls, the response given by the target audience was distinctly positive, with 74% saying they loved or liked malls, only 20% saying they felt negatively, and 6% replying that they did not have an opinion one way or the other. 26 Unknown. “Dissertation Survey 2,” Survey. 25th April 2013. 27 Unknown. “Dissertation Survey 2,” Survey. 25th April 2013. 28 Unknown. “Dissertation Survey 2,” Survey. 25th April 2013. 29 Unknown. “Dissertation Survey 1,” Survey. 7th April 2013. 30 Unknown. “Dissertation Survey 1,” Survey. 7th April 2013. 31 Unknown. “Dissertation Survey 1,” Survey. 7th April 2013. 20
Figure 4: Overall Response to Malls as Indicated By Survey 2 The three categories, of the thirteen options provided, that received the most positive responses were quality of product, level of cleanliness, and amount of walking space. Figure 5: Top Three Categories with Positive Responses – Malls 21
Only two categories received a negative response regarding malls and those were cost of items available and the amount of sunlight inside the malls. Figure 6: Top Two Categories with Negative Responses – Malls There was an agreement on the fact that shops in malls are easy to find, and the temperature is quite comfortable. However, the target audience still thought that malls were crowded, and that they do not like the fact that the prices are fixed and that there is no bargaining.32 In the open ended question, the opinion about malls was quite positive. One described it as, ‘a place where complete shopping, entertainment and security are provided under one roof.’33 Another commented, ‘I love malls although more traditional things aren’t available.’34 One 32 Unknown. “Dissertation Survey 2,” Survey. 25th April 2013. 33 Unknown. “Dissertation Survey 2,” Survey. 25th April 2013. 34 Unknown. “Dissertation Survey 2,” Survey. 25th April 2013. 22
raised an interesting question, asking ‘Why are malls for branded only? Why not local and cheap?’35 In Survey 1, some of the things people said they loved about malls were ‘safe and secure environment, air conditioning, restrooms, sales, food courts, play area for kids, parking, ambience, quality, [and] open space.’36 Some of the things people said they hated were ‘crowds, pricy restaurants, noise, no sunlight, mad weekends, prices, lack of parking, not enough seating, no smoking area, [and that] you can’t bargain.’37 Which is More Popular – Bazaars or Malls As can be seen by the responses stated above regarding Bazaars and Malls, people at the moment prefer malls. This has been proved again and again by my primary research: 35 Unknown. “Dissertation Survey 2,” Survey. 25th April 2013. 36 Unknown. “Dissertation Survey 1,” Survey. 7th April 2013. 37 Unknown. “Dissertation Survey 1,” Survey. 7th April 2013. 23
Figure 7: Comparison of Positive Response towards Malls and Bazaars as Indicated By Survey 2 Figure 8: Result of Where People Spend More Time- Malls or Bazaars- as Indicated By Survey 2 24
Figure 9: Result of Where People Prefer to Go- Malls or Bazaars- as Indicated By Survey 1 The question now arises, why do people refer malls to bazaars? After all, the first mall to be built in Karachi was the Dolmen Center on Tariq Road in 1998.38 Prior to that, however, bazaars were the only places where people could go for shopping and for entertainment. However, the advent of malls changed the perspective people had towards bazaars. Now people do not believe that bazaars have any entertainment value what so ever. 38 Name Unknown, ‘Dolmen Center, Karachi’, hamariweb.com, (n.d.). http://travel.hamariweb.com/Asia/Pakistan/Karachi/Shopping/Dolmen-Center [Last accessed: 20th June, 2013]. 25
Figure 10: Result of Whether or Not People go to Malls for Recreation – as Indicated By Survey 1 Figure 11: Result of Whether or Not People go to Bazaars for Recreation – as Indicated By Survey 1 26
By looking at the results of the survey it can be seen that the problem people have with bazaars has very little to do with the quality, quantity, or price of the merchandise sold there. People feel that bazaars are hot, tight and crowded. They are unclean, mismanaged and are not maintained at all. There is either very little or no parking available for the customers, and they are not secure. So while the product attracts customers, its surroundings repel them. Simply put, the problem primarily is in the shopping environment. Ketchum said, ‘Even the best shops and stores cannot win against the wrong shopping environment.’ 39 This is very true for bazaars. The products available are eye catching and attractive, the prices allow for the purchasing power of every demographic, but the condition of the shopping environment is the main factor that is causing people to turn away from bazaars and go towards malls. This is the problem that needs to be addressed if our bazaars are to survive. In terms of scale, our bazaars have an advantage over malls. Our malls are mostly built on the giant order, with double and triple height spaces given. The ‘frame’ Bennett mentioned comes into play in such a situation, as the giant order creates a sense of separation, and a feeling of insecurity in the customers. However this is not true for the bazaars and the people of Karachi have the option to compare both and decide for themselves in which surroundings they feel more comfortable. 39 Morris Ketchum, Jr., ‘Shops and the Market Place’, Stores and Shopping Centers, ed. James S. Hornbeck, (New York: McGraw-Hill, 1962), p 16. 27
Since the first mall as built in Karachi in 1998, the expectations of the people have changed.40 Simply put, they want more. Lewis commented that malls are now catering to more than just the need to shop. He said ‘the “mixed use,” or “multi-purpose” shopping mall… [was] fast becoming the standard form, [mixing] recreation and community facilities with retail outlets in an effort to integrate surrounding suburban communities to create a focal point for community life.’ 41 This is what people now expect from the malls of Karachi today. To an extent, they are able to deliver this experience but now that information flows so easily worldwide they can see that malls in other parts of the world are providing various sources of entertainment that the malls of Karachi don’t. They expect future malls to remedy this situation. In such a climate, is it any wonder that bazaars are being left behind? The way forward is clear. The only way to safeguard the future of an important social institution, the Bazaar, is to combine the elements that people like about malls with bazaars while still keeping the character of a bazaar intact. While this is not an easy endeavor, it is one that must be attempted. The first step is to work on the shopping environment. By keeping the bazaars clean and reorganizing them to provide open passages, good lighting conditions and more seating, we can solve most of the problems faced by bazaars today. Providing facilities such as parking, clean toilets, good ventilation, and noise reduction, we can entice people towards bazaars again. 40 Name Unknown, ‘Dolmen Center, Karachi’, hamariweb.com, (n.d.). http://travel.hamariweb.com/Asia/Pakistan/Karachi/Shopping/Dolmen-Center [Last accessed: 20th June, 2013]. 41 George H. Lewis, ‘Community Through Exclusion and Illusion: The Creation of Social Worlds in an American Shopping Mall’, The Journal of Popular Culture 24, No. 2. (Fall 1990): 121-136. http://onlinelibrary.wiley.com/doi/10.1111/j.0022-3840.1990.2402_121.x/abstract [Date Accessed: 19th June 2013]. 28
The next step is a more difficult one. The fact today is that people want more. They no longer just want to visit bazaars to shop or look around; they must be enticed by providing entertainment and leisure. By including small parks, food courts, play areas for kids in the surrounding environment, bazaars would have a real chance at competing with malls, and may even win this competition eventually. 29
Conclusion In today’s world, we are all connected and so it is natural for us to learn from what people are doing on the other side of the world, and even to an extent, imitate them. However, this does not mean that we lose the connection that we have with our past and our culture. It is important to preserve who we were, and who we are as we move forward. While as a profession, architecture has adopted many traits of the western world, we need to first see if these practices truly fit in with our culture, society and way of living. In some cases, such as that of the bazaar, it would be better to stick to our old practices, as they provide us with experiences that Western ideals cannot. However, it is a fact that our bazaars do need to be renovated so their experience can become a more pleasant one. In this case we need to very carefully and selective take some traits from Western malls and adapt them for our bazaars. What is important is that we do not lose the special experience of shopping in a bazaar. Moosavi commented on the changes the Iranian society has been going through and said, ‘Today, the role of bazaar has declined because great and fast changes in Iranian society has decreased its importance as a public space, in order to keep its importance and memory a powerful revitalization is necessary.’ The same is also true for Karachi. This is a situation that needs to be remedied before we start to lose such an important part of our history. Bennett asked with regards to malls, ‘how many show human understanding and a love of adventure?’42 The answer to this question would be the finishing stage of this quest to save the bazaars of Karachi. Only when people are able to experience this ideal fully in the bazaars of 42 Richard M. Bennett, ‘Planning Shopping Centers for Pedestrians’, Stores and Shopping Centers, ed. James S. Hornbeck, (New York: McGraw-Hill, 1962), p 94. 30
Karachi will we be able to step back and say that we have helped preserve an important part of our history, our culture and our society. 31
Bibliography Bertacchini, Enrico E. and Marco Lamieri. ‘What if Hayek goes Shopping in the Bazaar?’, University of Turin. (2006). http://mpra.ub.uni-muenchen.de/367/1/MPRA_paper_367.pdf [Last accessed: 27th May 2013]. Carruthers, Kenneth D. B. ‘Architecture is Space: The Space-Positive Tradition’. Journal of Architectural Education 39, No. 3 (Spring 1986): 17-23. http://www.jstor.org.ezproxy.aus.edu/stable/info/1424783?&Search=yes&searchText=space&se archUri=%2Faction%2FdoBasicSearch%3FQuery%3Dentrance%2Bpublic%2Bspace%26Search %3DSearch%26gw%3Djtx%26prq%3Dthreshold%2Bpublic%2Bspace%26hp%3D25%26acc%3 Don%26aori%3Da%26wc%3Don%26fc%3Doff [Last Accessed: 19th November 2012]. Eisenman, Peter. ‘The Meaning of Place in Art and Architecture’. Design Quarterly 122 (1983): 16-17. http://www.jstor.org.ezproxy.aus.edu/stable/4091077?&Search=yes&searchText=Eisenman&sea rchText=Peter&list=hide&searchUri=%2Faction%2FdoBasicSearch%3FQuery%3DPeter%2BEi senman%26fromHomePage%3Dtrue%26acc%3Don%26wc%3Don%26fc%3Doff&prevSearch= &item=1&ttl=1276&returnArticleService=showFullText [Last Accessed: 19th November 2012]. Hornbeck, James S. ed. Stores and Shopping Centers (New York: McGraw-Hill), 1962. 32
Jackson, Kenneth T. ‘All the World’s a Mall: Reflections on the Social and Economic Consequences of the American Shopping Center’, The American Historical Review 101, No. 4. (Oct. 1996): 1111-1121. http://www.jstor.org/stable/2169636 [Last accessed: 25th May 2013]. Lewis, George H. ‘Community Through Exclusion and Illusion: The Creation of Social Worlds in an American Shopping Mall’, The Journal of Popular Culture 24, No. 2. (Fall 1990): 121-136. http://onlinelibrary.wiley.com/doi/10.1111/j.0022-3840.1990.2402_121.x/abstract [Date Accessed: 19th June 2013]. Moosavi, Mir Saeed. ‘Bazaar and its Role in the Development of Iranian Traditional Cities’, Tabriz Azad University, Faculty of Art & Architecture. (n.d.). http://www- etsav.upc.es/personals/iphs2004/pdf/abs/moosavi_saeed.pdf [Last accessed: 25 th May 2013]. Name Unknown, ‘Dolmen Center, Karachi’, hamariweb.com, (n.d.). http://travel.hamariweb.com/Asia/Pakistan/Karachi/Shopping/Dolmen-Center [Last accessed: 20th June, 2013]. Unknown. “Dissertation Survey 2,” Survey. 25th April 2013. Unknown. “Dissertation Survey 1,” Survey. 7th April 2013. Weiss, Walter M. and Kurt-Michael Westermann. The Bazaar: Markets and Merchants of the Islamic World (London: Thames & Hudson), 2001. Eisenman, Peter. ‘The Meaning of Place in Art and Architecture’. Design Quarterly 122 (1983): 16-17. http://www.jstor.org.ezproxy.aus.edu/stable/4091077?&Search=yes&searchText=Eisenman&sea 33
rchText=Peter&list=hide&searchUri=%2Faction%2FdoBasicSearch%3FQuery%3DPeter%2BEi senman%26fromHomePage%3Dtrue%26acc%3Don%26wc%3Don%26fc%3Doff&prevSearch= &item=1&ttl=1276&returnArticleService=showFullText [Last Accessed: 19th November 2012]. 34
List of Figures Figure 1: Overall Response to Bazaars as Indicated By Survey 2 Figure 2: Top Three Categories with Positive Responses – Bazaars Figure 3: Top Three Categories with Negative Responses – Bazaars Figure 4: Overall Response to Malls as Indicated By Survey 2 Figure 5: Top Three Categories with Positive Responses – Malls Figure 6: Top Two Categories with Negative Responses – Malls Figure 7: Comparison of Positive Response towards Malls and Bazaars as Indicated By Survey 2 Figure 8: Result of Where People Spend More Time Malls or Bazaars- as Indicated By Survey 2 Figure 9: Result of Where People Prefer to Go- Malls or Bazaars- as Indicated By Survey 1 Figure 10: Result of Whether or Not People go to Malls for Recreation – as Indicated By Survey 1 Figure 11: Result of Whether or Not People go to Bazaars for Recreation – as Indicated By Survey 1 35
Appendices: Survey 1 – Sample 1. Which is your favourite place to go shopping in Karachi? ______________________________________________________________________________ Malls: 2. Name your favourite malls. 1) ________________________ 2) ________________________ 3) ________________________ 4) ________________________ 3. What are the five things you love in malls? 1) ________________________ 2) ________________________ 3) ________________________ 4) ________________________ 5) ________________________ 4. What are the five things you hate in malls? 1) ________________________ 2) ________________________ 36
3) ________________________ 4) ________________________ 5) ________________________ 5. Do you like to go to malls just for recreation? Why? ______________________________________________________________________________ ______________________________________________________________________________ 6. Is there anything that is not available in a mall that you would want? ______________________________________________________________________________ ______________________________________________________________________________ Bazaars: 7. Name your favourite bazaars. 1) ________________________ 2) ________________________ 3) ________________________ 4) ________________________ 8. What are the five things you love in bazaars? 1) ________________________ 2) ________________________ 3) ________________________ 4) ________________________ 37
5) ________________________ 9. What are the five things you hate in bazaars? 1) ________________________ 2) ________________________ 3) ________________________ 4) ________________________ 5) ________________________ 10. Do you like to go to bazaars just for recreation? ______________________________________________________________________________ ______________________________________________________________________________ 11. Is there anything that is not available in a bazaar that you would want? ______________________________________________________________________________ ______________________________________________________________________________ 12. Which do you like more: Malls Bazaars Why? ______________________________________________________________________________ ______________________________________________________________________________ 13. General Information: Name (optional): _______________________________________________________________ 38
Age:_____________________ Gender: Male Female Address: _____________________________________________________________________ 39
Survey 1 – Tabulated Results 1. Which is your favourite place to go shopping in Karachi? Why? Dolmen City Malls: 2. Name your favourite malls. 1) Dolmen City 2) Forum 3) Park Towers 4) Dolmen Center 3. What are the five things you love in malls? i. Safe and secure environment ii. A/C iii. Its clean iv. Restrooms v. Sales vi. Food courts vii. Play area for kids viii. Parking ix. Best names under one roof x. Ambience xi. Ease of access xii. One step solution xiii. Crowds xiv. Quality 40
xv. Open space 4. What are the five things you hate in malls? i. Crowds ii. Pricy restaurants iii. Noise iv. No sunlight v. Mad weekends vi. Prices vii. Washrooms viii. Too crowded ix. Lack of parking x. Less entertainment facilities for children xi. Not enough seating xii. No smoking area xiii. Gender discrimination xiv. You cant bargain 5. Do you like to go to malls just for recreation? Why? Yes - 13 i. Window shopping ii. Food iii. To hangout iv. Shopping spree with friends v. Kids have fun vi. Kill the time 41
vii. Nice way to spend time browsing viii. One gets to relax in such environment ix. To look at things and relax my mind x. Cause you can hang out at an air conditioned space without spending too much xi. There is no other entertainment No - 9 6. Is there anything that is not available in a mall that you would want? i. Theme parks ii. Seating iii. Aquarium iv. More interactive spaces v. Wifi conections vi. More cultural things vii. Sheesha lounge viii. More recreational elements for adults ix. Pan shop Bazaars: 7. Name your favourite bazaars. 1) Sunday Bazaar 2) Aashiyana 3) Bohri Bazaar 4) Gulf Shopping Mall 8. What are the five things you love in bazaars? i. Discovering new things 42
ii. Shops in one location iii. Cheap deals iv. Variety of high to low end v. Roadside food vi. Lively at all times vii. You can easily bargain viii. Lots of options ix. Relationship with old shop owners x. Colors, culture, tradition xi. The different aromas, the randomness sometimes excites you, the feeling of happiness when you find something useful from all the chaos around you. xii. Clothes xiii. Finger food 9. What are the five things you hate in bazaars? i. Tight spaces ii. Unorganized thailas iii. Too crowded iv. Too hot – no A/C v. No restrooms vi. Bargaining vii. Less secure viii. Traffic congestion ix. Security issues x. Noise xi. Lack of parking xii. Inconsistency of product xiii. Looking for things all over 43
10. Do you like to go to bazaars just for recreation? No – 22 i. Not a place of recreation ii. Too busy Yes - 0 11. Is there anything that is not available in a bazaar that you would want? i. Proper parking ii. Public restrooms iii. Security iv. A/C v. Cafes vi. Good quality products vii. Branded stuff viii. Direction boards so you can find shops 12. Which do you like more: Malls Bazaars Why? Malls – 16 i. Good environment and availability of good standard products ii. More options, better quality, better environment and good design iii. Easy access iv. Most things are available and genuine v. Better standards 44
vi. They overall are more organized and have service tha make it convenient to more shoppers Bazaars – 6 i. More variety and fun things ii. Easy to locate and got all kinds of stuff in reasonable price iii. Cheaper prices and availability of items 45
Survey 2 – Sample 1. How do you feel about these items in Bazaars? Don’t Don’t like care Items Love Like Hate 1. Amount of Walking Space 2. Amount of Sunlight inside 3. Level of Cleanliness 4. Level of Noise 5. Availability of Security 6. Availability of Parking 7. Availability of Toilets 8. Availability of Food Court 9. Availability of Places to sit 10. Number of people present 11. Variety of Items Available 12. Cost of items Available 13. Quality of Product 2. Please give you opinion about Bazaars. Items Yes No 1. Are the shops easy to find? 46
2. Do you feel you get lost when trying to find a specific shop? 3. Do you like open air bazaars? 4. Do you like bazaars that are inside buildings? 5. Do you find bazaars hot? 6. Do you think bazaars are crowded? 7. Do you like bargaining with the shopkeepers? 8. Would you want the price to be fixed? 3. State in one sentence your opinion about Bazaars. ______________________________________________________________________________ 4. How do you feel about these elements in Malls? Don’t Don’t like care Items Love Like Hate 1. Amount of Walking Space 2. Amount of Sunlight inside 3. Level of Cleanliness 4. Level of Noise 5. Availability of Security 6. Availability of Parking 7. Availability of Toilets 8. Availability of Food Court 9. Availability of Places to sit 47
10. Number of people present 11. Variety of Items Available 12. Cost of items Available 13. Quality of Product 5. Please give you opinion about Malls. Items Yes No 1. Are the shops easy to find? 2. Do you feel you get lost when trying to find a specific shop? 3. Do you find malls cold? 4. Do you find malls hot? 5. Do you think malls are crowded? 6. Do you like that the price is fixed? 7. Would you want to be able to bargain? 6. State in one sentence your opinion about Malls. ______________________________________________________________________________ 7. Where do you spend more time: Bazaars Malls 48
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