The Austria Logistics Handbook for Suppliers - Processed Meat, Cheese and Dairy Products - GS1 Austria
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The
Austria
Logistics Handbook
for
Suppliers
Processed Meat, Cheese and Dairy Products
SPAR Austria’s Logistics Handbook for Suppliers Page 1
Version January 2018
Table of Contents
1 IMPORTANT NOTICE...................................................................................................................................... 3
2 LOGISTICAL CONCEPT .................................................................................................................................. 3
2.1 SPAR WAREHOUSES/BRANCHES ..................................................................................................................... 4
3 DELIVERY PROCESSING IN ALL SPAR WAREHOUSES.......................................................................... 6
3.1 GOODS ARRIVAL ............................................................................................................................................ 6
3.1.1 General ................................................................................................................................................... 6
3.1.2 Goods Arrival Times................................................................................................................................ 6
3.2 CONDITIONS FOR DELIVERY PROCESSING ......................................................................................................... 7
3.2.1 Loading Aids ........................................................................................................................................... 7
3.2.2 Pallet Quality .......................................................................................................................................... 8
3.2.3 Pallet Goods-Shifting .............................................................................................................................. 9
3.2.4 Pallet Heights.......................................................................................................................................... 9
3.2.5 Pallet Weight..........................................................................................................................................10
3.2.6 Delivery in Reuseable Cases ...................................................................................................................10
3.2.7 ¼ Displays on Dollies.............................................................................................................................10
3.2.8 Dangerous Substances ............................................................................................................................11
3.2.9 Condition of the Goods/Packaging..........................................................................................................12
3.2.10 Delivery note .....................................................................................................................................12
4 LABELLING ......................................................................................................................................................13
4.1.1 Pallet Labelling ......................................................................................................................................13
4.1.2 Product Labelling ...................................................................................................................................16
4.1.3 Barcode quality ......................................................................................................................................18
5 ELECTRONIC DATA INTERCHANGE WITH SPAR ...................................................................................19
6 GUIDELINES FOR CPFR-SUPPLIERS ........................................................................................................20
7 CONTACTS .......................................................................................................................................................22
8 APPENDICES ...................................................................................................................................................24
APPENDIX I: SAFETY AT GOODS RECEIVING ..................................................................................................................24
APPENDIX II: BARCODE PARAMETERS ...........................................................................................................................25
SPAR Austria’s Logistics Handbook for Suppliers Page 2
Version January 2018
1 Important Notice
In order to avoid any problems in advance, please contact the Logistics Department
prior to the first delivery.
Contact:
SPAR Österr. Warenhandels AG, Salzburg, Europastr. 3, A-5015 Salzburg
Mag. Matthias Kienzl, Tel.: +43 662 4470 25201, E-Mail: matthias.kienzl@spar.at
Additionally the registration on our B2B Portal is necessary (http://b2b.spar.at). There
you also always find the latest version of our logistics handbook.
2 Logistical Concept
SPAR Österr. Warenhandels AG is a purely Austrian company and supplies:
approx. 800 independent retailers
approx. 760 company owned stores
including 57 Interspar supermarkets
7 Maximarkets
throughout the whole of Austria.
In order to fulfil the requirements
- best freshness and highest quality
- regional differences
- various types and sizes of sales
- daily delivery in the fresh goods area
- full range of products
The distribution of goods is currently handled by 7 regional and one Central Warehouse situated in
Wels (for slow moving goods).
SPAR Austria’s Logistics Handbook for Suppliers Page 3
Version January 2018
2.1 SPAR Warehouses/Branches
DORNBIRN ZN 01 Delivery Area Vorarlberg
Wallenmahd 46
A-6850 Dornbirn, Austria
Tel.: 05572/309-0
GLN: 91 00010 00000 5
WÖRGL ZN 02 Delivery Area Tyrol und Salzburg
SPAR-Straße 1
A-6300 Wörgl, Austria
Tel.: 05332/796-0
GLN: 91 00020 00000 2
MARCHTRENK ZN 03 Delivery Area: Upper Austria
Sparstraße 1
A-4614 Marchtrenk, Austria
Tel.: 07243/551-0
GLN: 91 00030 00000 9
ST. PÖLTEN ZN 04 Delivery Area Vienna and Lower Austria, Northern
Lagergasse 30 Burgenland
A-3100 St. Pölten, Austria
Tel.: 02742/866-0
GLN: 91 00040 00000 6
EBERGASSING ZN 04W Liefergebiet Wien und nördliches Burgenland
Spar Straße 1
A-2435 Ebergassing
Tel: +43 (0)2234 72200-0
GLN: 91 00041 00000 5
Note to the delivery to ZN04W:
All suppliers have to take the S1 to the warehouse of Ebergassing and must not drive through the village of
Ebergassing.
SPAR Austria’s Logistics Handbook for Suppliers Page 4
Version January 2018GRAZ ZN 05 Delivery Area Styria and Southern Burgenland
Hafner Straße 20 (Delivery via Schwarzer Weg)
A-8055 Graz, Austria
Tel.: 0316/248-0
GLN: 91 00050 00000 3
MARIA SAAL ZN 06 Delivery Area Carinthia und East Tyrol
Sparstraße 1
A-9063 Maria Saal, Austria
Tel.: 04223/5000-0
GLN: 91 00060 00000 0
Product Range for regional warehouses
Supplier Warehouse Customer (Independent Retailer, Store, InterSPAR)
All fresh goods (fruit, vegetables, cooked meat, cheese, milk products etc.)
“Fast moving” dry goods products
High volume dry goods products
Displays for all product lines
Regional products
SPAR Austria’s Logistics Handbook for Suppliers Page 5
Version January 20183 Delivery Processing in all SPAR Warehouses
3.1 Goods Arrival
3.1.1 General
The goods arrival can occur by truck in all SPAR Warehouses. The goods arrival by bus, car or any
other small vehicle is not allowed and will lead to a rejection of the delivery.
Standard Delivery Condition for all regional Warehouses:
Delivery behind first free lockable door (Furthermore the SPAR Company general terms of ordering
apply).
For the unloading of the goods the suppliers will be supplied with manual pallet lifters, electrical
pallet lifters and double-pallet fork lift trucks.
3.1.2 Goods Arrival Times
ZN 01 MO - FR 04:00 - 09:00
Dornbirn SU 04:00 – 06:00
ZN 02 MO - FR 02:00 – 07:00
Wörgl SU 05:00 – 09:00
ZN 03 MO 04:00 – 07:00
Marchtrenk TU – TH 03:00 – 07:00
FR 02:00 – 07:00
SA 04:00 – 07:00
ZN 04 SU -> MO 20:00 – 04:00
St. Pölten MO - TH 18:30 – 04:00
FR -> SA 18:30 – 01:00
ZN 04W MO - FR 12:00 – 20:00
Ebergassing
ZN 05 SO - FR 22:00 – 06:00
Graz SA 04:00 – 08:00
ZN 06 MO-FR 05:00 – 10:00
Maria Saal
If there is a fixed date for delivery on the order, this date should be met in every
case. If, for any reason, the date of delivery can not be met, please inform the
procurement of the respective warehouse immediately.
SPAR Austria’s Logistics Handbook for Suppliers Page 6
Version January 20183.2 Conditions for Delivery Processing
3.2.1 Loading Aids
IFCO Pallet
As loading aids SPAR prefers the use of the IFCO pallet (Endur E7) with the overall dimensions of
1200 mm x 800 mm. In this rental system, there is no pallet exchange. The empty pallets are
collected directly from the regional warehouses by employees of the IFCO company for
redistribution.
CHEP Pallet
As loading aids SPAR also accepts the use of the CHEP Euro pallet (B1208A) with the overall
dimensions of 1200 mm x 800 mm. In this rental system, there is no pallet exchange. The empty
pallets are collected directly from the regional warehouses by employees of the CHEP company for
redistribution.
Europool Pallet
As a further loading aid SPAR accepts the Europool Pallet (DIN EN 13698-1). They are processed as
described below (PalletThe
and Poolcase Processing). 1200 x 800 mm
EURO-Pallet
SPAR Austria’s Logistics Handbook for Suppliers Page 7
Version January 2018Pallet and Poolcase Processing
Generally the pallets and poolcases are processed by exchange. This means that the supplier
receives the same amount of exchanged pallets/poolcases as those delivered. One-way,
Düsseldorfer and Overseas pallets are not exchanged.
Exceptions to the Rule:
Should there, in exceptional cases, not be enough empty pallets/poolcases for an exchange with the supplier,
SPAR will retain the pallets/poolcases as a gratuitous loan from the supplier. The truck driver will receive a
confirmation with which the reclaim can be asserted. Reclaiming pallets/poolcases is possible at any time
during the following three months as soon as the original confirmation is produced. This rule is only applicable
at the relevant Regional Warehouse – this means that a confirmation from Wörgl cannot be redeemed at St
Pölten etc. For reasons of accounting and stock keeping confirmations older than three months can not be
redeemed. The possibility to reclaim will expire after three months.
Should the exchange not be possible on the part of SPAR, the confirmation will be extended for further three
months.
BEWARE! Mixed pallets will not be accepted
It may happen that some deliveries arrive on mixed pallets due to low order volumes. Beginning
with a delivery quantity of one layer per article, the supplier must sort the articles onto single
article pallets. If this has not been carried out, SPAR will bill the supplier for the extra work
involving SPAR employees (EUR 10,- per article).
3.2.2 Pallet Quality
SPAR will not accept or exchange pallets on which:
1. a board is missing, or broken either diagonally or straight across
2. a base or decking is so damaged or splintered that a nail or a screw is projecting
3. a block is missing or broken or so splintered that screws or nails are visible
4. there is not at least one identification symbol (EUR and pool-keeper logo) on each long side that
is legible
5. the general condition isNon-Exchangable EURO-Pallet
so bad that the load - bearing capacity is not guaranteed or where the
loaded goods could be damaged or soiled
SPAR Austria’s Logistics Handbook for Suppliers Page 8
Version January 2018BEWARE:
An optimal quality of pallets enables an efficient flow of goods in the whole supply chain. In case of
a poor pallet quality entry on material-handling equipment is not possible, the risk of breakage is
high and goods and in the worst case consumers can be harmed by wooden splinters, projecting
nails and extraordinarily dirty pallets.
Deliveries on poor quality pallets will be rejected by goods receiving, in order to accelerate
the goods receiving process.
If the pallets don’t meet the SPAR criteria, the supplier will be charged the additional work (EUR 20.-
per pallet). Further SPAR charges the additional work to the supplier (EUR 20,- per pallet) for dirty
pallets, which cannot be stored in our warehouses due to IFS logistics.
The number of defective pallets and the signature of the goods receiving personnel on the bill of
delivery serve as a proof. SPAR has no burden of proof by photographs.
The delivery must take place on the day arranged with SPAR.
Deliveries which arrive on the wrong day can be rejected by goods receiving.
3.2.3 Pallet Goods-Shifting
The Pallet goods-shifting upon Goods Arrival must be no more than 5 cm.
No Pallet Shifting Before Transportation
max. max.
+ 0 cm + 0 cm + 5 cm + 5 cm
Departure Arrival
3.2.4 Pallet Heights
All warehouses are equipped according to EUL pallet heights.
The pallet heights are
ECR-Name EUL-overall height incl. pallet
EUL 1 1200 mm (goods + pallet)
EUL 2 2250 mm (goods + pallet)
EUL 1/2 675 mm (goods + pallet)
EUL 1/3 500 mm (goods + pallet)
SPAR Austria’s Logistics Handbook for Suppliers Page 9
Version January 20183.2.5 Pallet Weight
The total weight of a pallet may not exceed 1000 kg.
3.2.6 Delivery in Reuseable Cases
SPAR accepts different types of reusable cases (for example E2 cases, Steco cases…).
Any introduction of a new reusable case must be approved by SPAR.
Example of an E2 case:
BEWARE: SPAR only accepts goods in clean cases!
Should the delivery not be in clean cases the following consequences apply:
1. Goods are not accepted.
2. If the goods are accepted, the supplier will be charged EUR 0,50/case.
Should SPAR be charged for dirty cases, this charge will be passed on to the supplier.
3.2.7 ¼ Displays on Dollies
Displays which exceed the weight of 25 kg have to be delivered - without exceptions - on dollies.
The handling of such heavy displays (without a dolly) is not possible, neither in our outlets, where a
high percentage of the employees are women, nor in our warehouses – most of the time the
displays have to be manoeuvred by hand.
For each ¼ displays that exceeds the weight of 25 kg and is delivered without dolly, the
supplier will be charged € 10,- per display.
A Dolly is a free-wheeling load bearing device which conforms to the European standard norms for
Supply Chains in the Fast Moving Consumer Goods sector (i.e. ISO 3394 ff).
For the usage of Dollies a pool-management organisation has been set up (Österreichischer
Mehrwegverband) and is recommended by SPAR.
SPAR Austria’s Logistics Handbook for Suppliers Page 10
Version January 2018Display pallets must be delivered on CHEP pellets, Europool pallets or dollies (no industrial pallets).
Contact:
CONTAINER CENTRALEN GMBH
Borsteler Chaussee 85-99a Haus 7
D-22453 Hamburg
Telefon: +49 (173) 493 99 33
Markus Kibgies
E-Mail: m.kibgies@container-centralen.com
CHEP Österreich GmbH
Mariahilferstrasse 123/3
A-1060 Wien
Tel: +43 (0) 1 59999 448
Gerhard Podritschnig
E-Mail: austria@chep.com
3.2.8 Dangerous Substances
The regulations of the ADR governing limited amounts (“Consumer packaging”) must be followed.
A summary of the most important points as an extract from
the aforementioned regulations:
Dangerous goods counted as limited amounts if they are packaged and labelled according to the
ADR:
Packaging must be composite packaging i.e. numerous internal packages within an external
package:
numerous inner packaging within an outer packaging: for instance, in a box or
numerous internal packaging in trays, combined into a packing unit with stretch (cling) or
shrink film (Caution: only with use of inner packaging made out of metal or plastic – not for
inner packaging made out of a different material like glass, may a stretch or shrink film be
used instead of an outer packaging)
The amount limits (dependent upon the dangerous goods transport classification system) may
not be exceeded:
For the highest allowable material amount per internal packing unit
In part, also the highest allowed material amount per transport item
In part additionally, for the highest allowed total mass of the transport item (i.e. the total
mass of trays may generally not exceed 20 kg in total)
The transport items (packets or trays) must be clearly and permanently marked:
─ with the ID number of the contained goods prefixed with the letters “UN”:
with various goods with different ID numbers in the same transport item: with the ID numbers
of the contained goods prefixed with the letters “UN” or with the letters “LQ”
This ID marking must be framed by a black line, creating a square balanced on it’s point with a
side length of at least 100 mm; if the size of the transport item requires, this label may have
smaller dimensions as long as it remains clearly visible.
SPAR Austria’s Logistics Handbook for Suppliers Page 11
Version January 2018This labelling must be visible at all times. Therefore, each labelling of transport items must also be
affixed to out packaging (i.e. wrap or shrink film for securing stacked items on a pallet) if this makes
the direct labelling of the transport items no longer visible.
3.2.9 Condition of the Goods/Packaging
The goods must be in perfect condition. This means no damaged or soiled goods etc.
The goods must be stacked as one product or one type per pallet. However, intermediate
pallets can be stacked on top of each other.
Products, in danger of falling off, through transportation by truck, rail or in the warehouse, must
be secured with Transport protection (Plastic film or a safety strap).
All boxes on a pallet must have the same best before date and the same batch number.
As defined by IFS log the product safety is a must. That’s why a carton has to be put between
the pallet and goods in easily damageable packaging. So a damage trough splinters and other
sharp items can be avoided and the product safety is guaranteed.
The following attributes are necessary for an efficient processing of the goods in our
warehouses:
The delivery unit must be a closed, compact unit which permits stacking in any position on
our roll cages (the goods must not fall out of the packaging).
The lid may not detach from the carton when lifting (banderols, glue spots etc.).
The barcode must be easily found and may not be attached to the lower side of the unit.
Heavy goods (especially tin cans and glasses) must be shrinked in foil.
When Shelf Ready Packaging is applied, the unit should be at least as stable for it to
permit efficient handling in the warehouse (glue to stabilise, banderols etc.).
The size of the wholesale packaging unit (WPU) should be adjusted to the size of the
retail packaging unit in order to prevent damage.
It is not permitted to pack several WPUs in an overpackaging. One unit must be one
move.
3.2.10 Delivery note
For a proper goods arrival in our warehouses SPAR needs a correct delivery paper (delivery note,
CMR), on which the SPAR order number has to be quoted. For each SPAR order number a delivery
note has to be handed over to the bureau of the goods arrival.
If the SPAR order number is missing on the delivery note/CMR, the delivery note is missing or just
placed on the goods or more than one SPAR order number is quoted on the delivery note, SPAR
reserves the right to charge the supplier EUR 25,-. A delivery note isn’t necessary, if all relevant
information is noted on the CMR.
SPAR Austria’s Logistics Handbook for Suppliers Page 12
Version January 20184 Labelling
Please send a sample label (pallet and WPU) prior to the first delivery to:
SPAR Österr. Warenhandels AG
Warehouse St. Pölten
Lagergasse 30
3106 St. Pölten-Spratzern
Thomas Gessner, Tel. +43 (0)2742 866 DW 345325
E-Mail: thomas.gessner@spar.at
Additional information can be found at http://www.gs1.at.
4.1.1 Pallet Labelling
SPAR requires the labelling of all pallets with the GS1-128 pallet label (ECR documentazione
„Harmonisierung GS1-128 – GS1 Transportetikett“).
If the GS1:128 and the SSCC are missing or are encoded falsely, SPAR will charge the
supplier EUR 5 per pallet.
Data Content:
SSCC - Number of the pallet AI (00)
the GTIN-Number of the secondary packaging (Wholesale P U) AI (02)*
the best before date – if available AI (15)
the batch number – if available AI (10)
amount of secondary packaging (WPU) on the pallet AI (37)
for Random-Weight Products the total weight AI (3100), (3101), (3102)
or (3103)
*The GS1-128 label must comprise the WPU GTIN which was agreed on with SPAR. Displaying other
GTINs, for example the GTIN Number of the over packaging is not permitted.
Module width/Barcode height:
Width: 0,495 – 1,016
Height: 32 mm
Sticker/Label format (recommendation):
DIN A5 210 x 148 mm (H x W)
DIN A6 148 x 105 mm (H x W)
SPAR Austria’s Logistics Handbook for Suppliers Page 13
Version January 2018Sample label for Equal-Weight Products
(02) Application Identifier (AI) for the GTIN of the trading units on the pallets
09099999543217 GTIN of the trading unit (number of secondary packaging, GVE), always
together with AI(37).
Setup of the GTIN:
“0” = indicator for equal weight goods 0-9
“909999954321” = GS1 basic number + article reference
“7” = Check number
(15) Application identifier (AI) for the best before date
130521 Best before date (YYMMDD)
(37) Application identifier (AI) for the amount of trading units on the pallet
0123 Amount of trading units on the pallet
(00) Application identifier (AI) for the SSCC
390999990000000018 SSCC. Setup of the SSCC:
“3” = extension number 0-9
“9099999000000001” = GS1 basic number with serial reference number
“8” = Check number
(10) Application Identifier (AI) for the batch number
123456 Batch number
SPAR Austria’s Logistics Handbook for Suppliers Page 14
Version January 2018Sample label for Random-Weight Products
(02) Application Identifier (AI) for the GTIN of the trading units on the pallets
99099999543210 GTIN of the trading unit (number of secondary packaging, GVE), always
together with AI(37).
Setup of the GTIN:
“9” = indicator for weight variable goods
“909999954321” = GS1 basic number + article reference
“0” = Check number
(3100), (3101), (3102) Application identifier (AI) for weight
oder (3103)
007938 Total weight on the pallet
(37) Application identifier (AI) for the amount of trading units on the pallet
0123 Amount of trading units on the pallet
(00) Application identifier (AI) for the SSCC
390999990000000018 SSCC. Setup of the SSCC:
“3” = extension number 0-9
“9099999000000001” = GS1 basic number with serial reference number
“2” = Check number
(15) Application identifier (AI) for the best before date
130521 Best before date (YYMMDD)
(10) Application Identifier (AI) for the batch number
123456 Batch number
SPAR Austria’s Logistics Handbook for Suppliers Page 15
Version January 2018Placement of the pallet labels
According to the ECR handbook, the GS1 transport-label must be applied 400 – 800 mm from the
floor and at least 50 mm from the side. On transport secured pallets the sticker must be attached to
the plastic film. One label must be applied on the narrow side and one on the long side to the right
hand side of it.
For better processing in our warehouses, we would like to ask you to attach the pallet label as
far right as possible. This allows us an optimal handling at every move of the pallet.
On low pallets it is allowed to bend the text field over the edge onto the top. The barcode part must
be scan able without any further manipulation (ECR documentation „Harmonisierung GS1-128 – GS1
Transportetikett“).
2-times
Pallets that are stacked on top of one another for transport must be labelled individually with an
SSCC-label.
4.1.2 Product Labelling
WPU (Wholesale-Packing-Unit)
The secondary packaging should always include a GS1-128 label. The content must be clearly and
visibly stated. This facilitates the allocation of the goods to the bill of delivery.
The following topics are important for proper labelling.
Datafields equal weight products
Name AI Datafield Digits Example
GTIN of PU 01 n14 16 (01)09012345 67890 9
Best Before Date 15 n6 8 (15)971231
Batch 10 an..20 i.e. 6 (10)1234
Datafields random weight products
Name AI Datafield Digits Example
GTIN of PU 01 n14 16 (01)99012345 67890 9
Best Before Date 15 n6 8 (15)971231
Weight 3100 - 3103 n6 10 (3103)048000
Batch 10 an..20 i.e. 6 (10)1234
SPAR Austria’s Logistics Handbook for Suppliers Page 16
Version January 2018Random weight products – equal weight products
Basically we differ between random-weight products and equal-weight products. Random-weight
products fluctuate in their product weight and are billed by weight. The barcode of these products
has to include the product weight. The 14 digit GTIN Article number of equal-weight products starts
with a 0 - 8, that of random-products items starts with a 9.
Examples
Example 1:
Producer xx has the GLN 9012345.
He gives the internal 5 digit number 67890 to an equal-weight product yy.
Consequently the GTIN Article number is 9012345 56789 7.
The best before date is 31.08.2015 and the batch number is abc.
Due to the fact that it is an equal-weight product, the first digit of the GTIN- Article number for
the GS1:128 is 0.
(01) 09012345 56789 7 Article number
(15) 150831 Best before Date
(10) abc Batch
Example 2:
Producer xx has the GLN 9012345.
He gives the internal 5 digit number 67890 to a product yy.
The GTIN Article number is 9012345 56789 0.
The product is a random weight item and in this case has 12.5 kg.
The best before date is 31.08.2015 and the batch number is abc.
Due to the fact that this is a random weight product, the first digit of the GTIN – Article number
for the GS1-128 is 9, and the check number is calculated new.
(01) 9 9012345 56789 0 Article number random weight product
(10) abc Batch
(15) 150831 Best before Date
(3102) 001250 Net Weight 12.5 kg
Should the labelling according to GS1-128 standards be missing or be encoded falsely,
SPAR will charge the supplier a surcharge of EUR 0.37 per unit.
SPAR Austria’s Logistics Handbook for Suppliers Page 17
Version January 2018Ways of attaching the GS1-128 label to the WPU
- Carton and foil packaging: attachment on top, outside the packaging
- Bar of Cheese/Cold Cut: attachment lengthwise on the packaging
- Other One-way packaging: attachment on side or on the front of the case/carton
Ways of attaching the GS1-128 label to a reusable case
Attachment on case itself (label must be easy to remove). An alternative is laying the label in the
case (no stick-on label). For milk reusable crates, the best option is attaching the label to the
packaging. The consumer becomes uncertain whether the product is all right or whether the label
on the case signifies quality problems.
4.1.3 Barcode quality
In order to guarantee fast and efficient scans at the checkout counters and in the SPAR-wholesale
warehouses, all barcodes have to meet the following quality standards:
The attached barcode symbol has to exhibit at least the following overall symbol class according to
ISO/IEC 15416:
EAN-13/UPC-A: 1,5/06/670
EAN-8: 1,5/06/670
GS1-128 (EAN-128): 1,5/10/670
ITF-14: 1,5/10/670
whereby 1,5 is the overall symbol classification,
06,10 is the reference number of the bezel and
670 is the light wave length in nanometres.
The structure of the symbol has to comply with the respective specifications of the barcode
symbology:
EAN-13/EAN-8/UPC-A: according to GS1 specifications respectively ISO/IEC 15420
GS1-128 (EAN-128): according to GS1 specifications respectively ISO/IEC 15417
ITF-14: according to GS1 specifications respectively ISO/IEC 16390
Please find further information regarding barcode dimensions at Appendix II – Barcode Parameters.
In order to guarantee an optimal readability of all barcodes, SPAR recommends an overall symbol
classification of 2,5.
In case of barcodes that don’t meet the required minimum symbol classification of 1,5
(according to ISO/IEC 15416), SPAR reserves the right, to charge the supplier
beginning with 01.01.2012 37 Cents per WPU-label and 5 Euros per pallet label.
Whether the barcode symbol complies with the quality requirements can be verified by GS1 Austria
(www.gs1.at). In addition the barcodes are also verified by SPAR:
Contact SPAR:
Mag. Matthias Kienzl
Abteilung Warenfluss SPAR Österr. Warenhandels AG
Tel.: +43 662 4470 25201
E-Mail: matthias.kienzl@spar.at
SPAR Austria’s Logistics Handbook for Suppliers Page 18
Version January 20185 Electronic Data Interchange with SPAR
SPAR provides the possibility of interchanging data electronically. The supported messages are
orders, Despatch Advice (for warehouses and direct deliveries) and Invoic.
In our Warehouses we set a high value into the DesAdv. This electronic message enables precise
planning and processing at the goods receiving and thus accelerates the process. This results in
shorter waiting times.
Therefore we expect our partners to transmit electronic bills of deliveries which accord to today’s
standards.
BEWARE! In order to use DesAdvs, the correct use of the GS1-128 label on the pallets is
absolutely necessary.
Information on the composition of Despatch Advices can be found on our B2B Portal
(http://b2b.spar.at). In the Warehouses we require the hierarchical DesAdv incl. SSCC.
SPAR Austria’s Logistics Handbook for Suppliers Page 19
Version January 20186 Guidelines for CPFR-Suppliers
The following points should be considered when delivering our warehouses:
- bundling of orders
- delivery times and delivery windows
- differentiation between special offer orders and regular orders
- warehousing before holidays and special offers
1. Bundling of orders
The purpose of bundling orders is to reduce the number of goods receiving, to avoid mixed pallets
and to optimize the storage area.
Example – delivery of an article
Incoming goods Best before date Amount
02.01.2009 30.01.2009 1 Layer
04.01.2009 30.01.2009 1 Layer
06.01.2009 30.01.2009 1 Layer
This means for SPAR:
3 goods receiving
3 occupied storage areas
This means for the supplier:
3 deliveries
3 picking procedures
By bundling those 3 deliveries it is possible to avoid additional work in order to reduce costs!
This applies mainly to goods with longer best before dates.
The supplier must bundle deliveries/orders when the same article with the same best
before date is delivered several times.
This is just relevant if the delivery quantity is less than a pallet.
Deliveries of full pallets should not be bundled!
2. Delivery time/Delivering window
SPAR plans the daily capacities by the planned good receivings in our warehouse management
system. If goods arrive too late they are not considered at picking. This may cause out-of-stock
articles at our shops, which consequently reflects in turnover losings for SPAR and the supplier.
The supplier must meet the delivery days and the delivery windows in order for SPAR to
ensure the permanent availability of the goods!
SPAR Austria’s Logistics Handbook for Suppliers Page 20
Version January 2018When a delivery date can not be met, in exceptional cases, the respective warehouse must be
informed. If the delivery is early please inform our goods receiving department, if the delivery is
delayed inform our purchasing department.
In case of special offers it is very important to keep the delivery date because of the huge volume.
3. Differentiation between special offer orders and regular orders
Special offers are charged separately from the regular orders. We also need separate delivery notes.
Special offers and regular orders are not allowed to be bundled!
Special offer orders must be in the SPAR warehouse management system two weeks before the
special offer starts.
4. Warehousing before holidays and special offers
For a usual start of a special offer on a Wednesday, the goods should be delivered on Monday.
Goods, that are delivered earlier than on Monday, increase the stock and the storage costs.
Suppliers are obliged to deliver special offer goods in an adequate period – maximum 3
days before special offers – preferably on the same day as the special offer starts!
Certainly it must be guaranteed that there are enough goods on stock when the special
offer starts.
If there are too many goods on stock, which are therefore picked up by the supplier on a later point
in time, SPAR will charge the storage costs to the supplier. This also concerns the pick up of goods
with critical best before date.
This charging of the costs also concerns special offer deliveries which are earlier than the defined 3
days before the special offer starts.
SPAR Austria’s Logistics Handbook for Suppliers Page 21
Version January 20187 Contacts
SPAR Headquarter
SPAR Österr. Warenhandels AG, Salzburg, Europastr. 3, A-5015 Salzburg
Mag. Matthias Kienzl, Tel.: +43 662 4470 25201, E-Mail: matthias.kienzl@spar.at
ZN 01 Dornbirn
SPAR Österr. Warenhandels AG, Dornbirn, Wallenmahd 46, A-6850 Dornbirn
Wolfgang Eisner, Tel: +43 5572 309 31590, E-Mail: wolfgang.eisner@spar.at
Sabrina Gasser, Tel: +43 5572 309 31591, E-Mail: sabrina.gasser@spar.at
ZN 02 Wörgl
SPAR Österr. Warenhandels AG, Wörgl, SPAR-Straße 1, A-6300 Wörgl
Christian Feiersinger, Tel.: +43 5332 796 32521, E-Mail: Christian.Feiersinger@spar.at
ZN 03 Marchtrenk
SPAR Österr. Warenhandels AG, Marchtrenk, Sparstraße 1, A-4614 Marchtrenk
Lukas Greifender, Tel.:+43 7243 551 33501, E-Mail: lukas.greifeneder@spar.at
ZN 04 St. Pölten
SPAR Österr. Warenhandels AG, St. Pölten, Lagergasse 30, 3106 St. Pölten-Spratzern
Thomas Gessner, Tel. +43 02742 866 345325, E-Mail: thomas.gessner@spar.at
ZN 04W Ebergassing
SPAR Österr. Warenhandels AG, Spar Straße 1, 2435 Ebergassing
Patrick Hörmann, Tel. +43 2234 7220030520, E-Mail: patrick.hoermann@spar.at
ZN 05 Graz
SPAR Österr. Warenhandels AG, Graz, Hafner Straße 20, A-8055 Graz
Andrea Götschl, Tel: +43 316 248 35512, E-Mail: andrea.goetschl@spar.at
ZN 06 Maria Saal
SPAR Österr. Warenhandels AG, Maria Saal, Sparstraße 1, A-9063 Maria Saal
Rene Schweighofer, Tel: +43 4223 5000 36590, E-Mail: rene.schweighofer@spar.at
SPAR Austria’s Logistics Handbook for Suppliers Page 22
Version January 2018Contact for GS1 Labelling
GS1-Austria
Brahmsplatz 3
1040 Wien
Tel: +43 (0)1 505 8601 - 43,
Gerald Gruber
E-Mail: gruber@gs1.at
Contact for loading aids
IFCO SYSTEMS Austria GmbH
Aubauerstrasse 17
4810 Gmunden
Friedrich Buchegger
E-Mail: friedrich.buchegger@ifco.de
Tel: +43 7612 787270
SPAR Austria’s Logistics Handbook for Suppliers Page 23
Version January 20188 Appendices
Appendix I: Safety at Goods Receiving
Warehouse Premises
Driving with an open auto hoist on SPAR warehouse premises is forbidden.
The StVO is applicable on warehouse premises, with a maximum speed of 10 km/h and keeping
to the right. Please beware of human traffic.
The parking of vehicles is only permitted in the designated areas and only until unloading.
Goods receiving
Follow the instructions of the goods receiving personnel.
Access is only granted to the goods receiving area. All other areas of the warehouse may only be
accessed when permitted.
Before unloading the supplier has to register with the responsible goods receiving and show bill
of lading and bill of delivery.
The automatic lifting ramps are to be operated accordingly. Should the Truck driver have no
experience with these he must announce this to the SPAR personnel who will brief him.
The unloading has to be carried out by the supplier.
The unloading is only permitted with safety shoes.
Should the pallet quality not comply with the standards of SPAR, the pallet will not be
exchanged.
General
The handling of SPAR owned electronic devices takes place at the users’ risk. The supplier is
liable for all damage occurred. Accidents and damage are to be announced to the goods
receiving supervisor immediately and a report of the accident has to be written.
All waste has to be removed accordingly.
Smoking in the hall and the drinking of alcoholic beverages everywhere on the warehouse
premises are strictly forbidden.
Beware of frequent traffic with electronic devices at goods receiving.
In case of a fire alarm, obey the instructions of SPAR personnel.
Emergency exits have to be free at every time.
SPAR Austria’s Logistics Handbook for Suppliers Page 24
Version January 2018Appendix II: Barcode Parameters
Measurements of the barcode symbol:
X-module:
The width of the barcode symbol is determined by the used x-module (= width of the narrowest
bar). The size of the x-module depends on the application field and is declared in mm:
EAN-13/EAN-8/UPC-A (logistical unit): 0,495 – 0,66 mm (150-200%)
GS1-128 (EAN-128) – transport label: 0,495 – 1,016 mm
GS1-128 (EAN-128) – logistic unit: 0,495 – 1,016 mm
ITF-14- logistic units: 0,495 – 1,016 mm
Symbol height:
The height of the barcode symbol depends on the application field and is declared in mm:
EAN-13/EAN-8/UPC-A: depends on the used x-module (see table)
GS1-128 (EAN-128): 32 mm
ITF-14: 32 mm
Bright fields:
Attention has to be paid to the required bright fields, left and right next to the barcode symbol. The
width of the bright field depends on the x-module (X).
EAN-13: left bright field 11X, right bright field 7X
EAN-8: left bright filed 7X, right bright field 7X
UPC-A: left bright filed 9X, right bright field 9X
GS1-128 and ITF-14: left bright field 10X, right bright field 10X
Colour:
As the reading devices are red light scanners which measure the reflexion/the contrast between
gaps and bars, not all colour combinations can be used. Black bars on white backgrounds serve the
best results. The colour red has to be minded especially.
The correct application of the AI’s with the GS1-128 (EAN-128)
The correct application of the AI’s has to be minded.
Frequent mistakes:
o Usage of the code 128 instead of the GS1-128 (EAN-128) by excluding the FNC1 sign after the
start sign
o No separation sign after AI’s with indeterminate length in the middle of the symbol
o Encoding of the brackets in the barcode symbol
o AI(02) has always to be used with AI(37), AI(30) only in combination with AI(01)
Support is offered by GS1 Austria.
SPAR Austria’s Logistics Handbook for Suppliers Page 25
Version January 2018Ideal Measurements of an Measurements of an
Magnification Modulwidth EAN-13/UPC-A Symbol EAN-8 Symbol
factor (X-Module) [mm] [mm]
[mm]
width1 height2 width1 height2
0,80 0,264 29,83 20,73 21,38 17,05
0,85 0,281 31,70 22,02 22,72 18,11
0,90 0,297 33,56 23,32 24,06 19,18
0,95 0,313 35,43 24,61 25,39 20,24
1,00 0,330 37,29 25,91 26,73 21,31
1,05 0,346 39,15 27,21 28,07 22,38
1,10 0,363 41,02 28,50 29,40 23,44
1,15 0,379 42,88 29,80 30,74 24,51
1,20 0,396 44,75 31,09 32,08 25,57
1,25 0,412 46,61 32,39 33,41 26,64
1,30 0,429 48,48 33,68 34,75 27,70
1,35 0,445 50,34 34,98 36,09 28,77
1,40 0,462 52,21 36,27 37,42 29,83
1,45 0,478 54,07 37,57 38,76 30,90
1,50 0,495 55,94 38,87 40,10 31,97
1,55 0,511 57,80 40,16 41,43 33,03
1,60 0,528 59,66 41,46 42,77 34,10
1,65 0,544 61,53 42,75 44,10 35,16
1,70 0,561 63,39 44,05 45,44 36,23
1,75 0,577 65,26 45,34 46,78 37,29
1,80 0,594 67,12 46,64 48,11 38,36
1,85 0,610 68,99 47,93 49,45 39,42
1,90 0,627 70,85 49,23 50,79 40,49
1,95 0,643 72,72 50,52 52,12 41,55
2,00 0,660 74,58 51,82 53,46 42,62
1
Width indication including bright zone (the width of the bright zones is the absolute minimum width, a
lower deviation leads to illegibility according to ISO norm 15416 therefore the bright zones should be
displayed a bit brighter
2
Height indication including plain text line
SPAR Austria’s Logistics Handbook for Suppliers Page 26
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