The AIM Partnership Review - Three Years of Innovation
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The AIM Partnership Review Three Years of Innovation In collaboration with Inside ‘n’ Out Publications
The AIM Partnership Review ........................................................................ .........................................................................The AIM Partnership Review Our Partners: West Mercia Probation Trust places David Chantler, the Trust’s Chief a high value on its partnership work Executive says: and on developing innovative ”We know that getting a job The AIM Partnership ideas. It was therefore pleased is the single most important factor to take on the role and in reducing the risk of reoffending. responsbilitties of Lead Partner Stable employment is one of the within the AIM partnership. best predictors of success” ”Working with the AIM partnership we have been successful in developing innovative ways of achieving positive outcomes for offenders” Donald McGovern, Assistant Chief Officer, Warwickshire Probation Trust Michele Hatfield AIM Partnership Manager AIM partners are: Management Group: West Mercia Probation Trust YSS Business Enterprise Support (BES) Research Pilots Transnational M&D Ubique Partnerships Accord Housing • Offender access to services • Employer engagement Partners in: • Strategy and Policy • Social Enterprise options • Peer mentoring • Hungary • Tools and Media Members of the full Partnership: • Women Offenders • Intensive individual support • Sweden • Events and Conferences National Offender Management Service (NOMS) • Delivering ETE in rural areas • Enterprise development • Portugual • Sustainability Coventry City Council Stoke on Trent College • Working with families • Service veterans • Sardinia Pertemps People Development Group • Social Housing • Women offenders Willowdene Farm Staffordshire West Midlands Probation Trust Warwickshire Probation Trust 2 3
The AIM Partnership Review ........................................................................ .........................................................................The AIM Partnership Review • Family Pathways and peer Models and Training mentoring support Research&Evaluation • The impact of the government’s • Individual and Holistic Project Evaluations welfare reform on offender accommodation The AIM Partnership is now in a posi- • Evaluation of a Veterans Contact tion to sustain the work and build on Point and approaches to working this repository of knowledge by offer- with veterans ing its expertise through key person- nel in research, SROI studies, Self-as- • Comparative analysis sessment, peer reviews and project of approaches to working evaluation. with women offenders on employment and training The partners are also in a position to extend these areas of action based • Mapping the offender enterprise research for commissioners, as part support market and the of consortia, or in a commercial development of a conceptual context with Payment by Results and support model Social Impact Bonds (SIB) in mind. Lorraine Preece, YSS Hayley Doswell, Fry Housing Social Return on Investment Studies A key part of the strategy for the AIM studies (SROI) and innovative evalua- partnership was to obtain and further tion tools and processes. • Veteran contact point develop research to inform the pilot projects and action research ele- The key pieces of work conducted to • Enterprise Coaching ments of the work. date are: • Job Coaching through social The AIM partnership has now built a Research housing strong repository of knowledge in the Criminal Justice sector over the life- • Entrepreneurial Intentions • Family Pathways Support time of the project and through part- of offenders ners experience over many years prior to AIM being formed. • Social Enterprise Options Evaluation for offenders This repository is building constantly • Developing self-assessment through action based research, but • Education options for offenders training and materials also through specific commissioned and those with a previous research, social return on investment criminal conviction in rural areas • Development of Peer Review 4 5
The AIM Partnership Review ........................................................................ .........................................................................The AIM Partnership Review The findings will inform the rest and mutual approaches with Business Enterprise Support of the pilots. one ‘spinning out’ into a fully trading independent social Enterprise Options for Offenders’ Support • Develop an infrastructure model enterprise for social enterprises working within the criminal justice system • 7 Peer Enterprise Coaches Trained to level 3 qualification and 3 • Develop and pilot a set worked on the delivery of support of assessment and training tools to peers for delivery to those with criminal conviction that will enable them • 5 Stakeholder training to create new ventures programmes on Social Enterprise in an entrepreneurial paradigm Options in the Criminal Justice PILOT ACTIVITIES PILOT ACTIVITIES System (CJS) • Recruit and train a new set of enterprise coaches to support • 10 Social Enterprise awareness the budding entrepreneurs events for offenders and those with a previous criminal • Publish the results of the pilot conviction activity Ian Carlier BES has achieved and exceeded all Director of BES the planned outcomes of the proj- ect to including: The aim was to develop and deliver port systems and access routes to • 3 research reports published innovative measures that would inte- self employment or social enterprise around Entrepreneurial Intentions grate those with a criminal conviction options for offenders, their families or of Offenders, Social Enterprise into the mainstream labour market. those at risk of offending. Options for Offenders and the Offender Enterprise Journey The measures developed and tested These objectives translated into a se- (Enterprise is the Answer?) enterprise pathways and innovative ries of pilot programmes designed to approaches to mainstream conver- test the ideas in a real action learn- • 13 established or new social gence of offenders and lawful enter- ing approach. enterprises supported in their prise. ambition to work in the Criminal These objectives were to: Justice System. The principal pathway utilised social enterprises, both as the enterprise so- • Undertake research into: • 10 feasibility study reports for lution and the delivery vehicle. entrepreneurial models and established or developing social assessment, social enterprise enterprises Our key objective was to reduce of- in criminal justice context • 3 probation services supported fending levels by designing new sup- and infrastructure development. around potential of ‘spin out’ 6 7
The AIM Partnership Review ........................................................................ .........................................................................The AIM Partnership Review or as we prefer to call them Russell, will progress to a fully accredited Ubique Partnerships Kirsty and Rebecca. award during her apprenticeship. An emphasis on peer support Our peer support workers are reliable, hard-working and most of all com- For further information on our work mitted to the jobs they do. please visit: Ian Henshaw They have made a real difference ubiquepartnerships.com Ubique Partnerships in our ability to engage and support Social Enterprise current offenders and veterans who feel more confident and comfort- able in working with peers whilst sup- ported by professional employment PILOT ACTIVITIES and skills case managers. PILOT ACTIVITIES Kirsty was keen to provide help and support to others who are engaged in offending behaviour. Her partner is an ex-serviceman and he and Kirsty were initially supported through the Veterans Contact Point in Nuneaton where Ubique Partner- ships provides information and ad- vice services. Kirsty initially progressed to provide Ubique Partnerships Ltd is a new so- risk from offending and we deliver be- volunteer support and was recently cial enterprise company that has a spoke projects, developed with the recruited by Ubique Partnerships Ltd vision to become the best in deliver- support of the ESF AIM programme, as a casual employee providing ing skills and employability services to work with women offenders and peer support to women and PPOs to those who are hardest to reach in Veterans. on the NOMS co-financing New Leaf the labour market. Project. The directors and employees of the We work with people facing disad- company believe that our service Through our contract to deliver the vantage in resettlement and access users and those with similar experi- National Careers Service we have to the labour market in Warwickshire, ences have a leading role to play in been able to offer Kirsty an appren- Coventry and the wider West Mid- providing support to their peers. ticeship which she commenced in lands. March. One of the achievements of which The majority of our clients are current we are most proud is that we have She has already completed a cer- offenders, ex-offenders and those at employed our former service users, tificate in employability services and 8 9
The AIM Partnership Review ........................................................................ .........................................................................The AIM Partnership Review became closer to the job market The YSS Project YSS key workers supported service users with: finding or maintaining and extra resources could be made accommodation, accessing suit- available for job searches, filing in Providing community based support able training or education, support applications, interview techniques around any health concerns, sup- etc. port around any drugs and alcohol issues, helping with personal bud- Outcomes geting, benefits or debt problems, understanding relationship issues, Over the time of this project 88 par- exploring thoughts, feeling and be- ticipants started the project, of which haviour, developing strategies to 100% were unemployed, 9 were change, accessing employment from ethnic communities, 17 were readiness courses and helping find women and 10 had a disclosed dis- PILOT ACTIVITIES PILOT ACTIVITIES the right job. ability. This project was successful as its An overall engagement rate of workers didn’t sit in offices waiting for 54% was achieved. (That is 48 par- people to turn up but were working in ticipants of the 88 enrolled on the communities, meeting face to face project completed their package of at times and places that are com- support.) 17 of the 48 completers en- YSS Carden Street centre fortable, (including home visits and tered sustainable employment, and evenings/weekend appointments 3 moved into full time education. where necessary) and providing a The average length of engagement YSS Background fied as Prolific Offenders and those very flexible support service. on the project was approximately who were described as being vulner- 3-4 months. YSS is a West Midlands charity, whose able with complex needs. Recognis- Another key point was that it was patron is The Princess Royal, and has ing that many people are motivated based around the clear ownership Experience has taught YSS that par- over 25 years experience of provid- to find work but can face a multitude by participants (and their families ticipants disengage quickly if they ing community based support ser- of issues that prevent them from ac- where appropriate) which ensured think duplication and replication is vices for those with complex needs tively seeking routes into employ- high levels of engagement. happening with other services. Par- and who face difficult life challeng- ment that are linked into physical/ The family support element of the ticipants had an expectation that if es. YSS staff and volunteers work with emotional health, accommodation, project became a significant fea- agencies were working together they up to 2000 people per year. finance and debt issues, relation- ture and highlighted the benefits of would share information to prevent ships and families and overcoming working directly with the partners of this happening. YSS AIM project substance misuse. participants and working with them as a single family unit to support and The focus of the YSS project under This was then complicated by the ad- encourage each other and to make AIM was to provide intensive and ho- ditional difficulties created by having positive changes in their lives. listic one to one support to people, a criminal record. So by YSS providing Not only were the YSS key workers who had offended, to overcome a holistic support approach to resolv- involved but YSS Volunteer Mentors barriers to employability. ing these issues this would then allow were used to provide additional In particular, the project encouraged them to seek more direct routes into support and back-up to the partici- referrals for people who were classi- employment further down the line. pant, particularly when participants 10 11
The AIM Partnership Review ........................................................................ .........................................................................The AIM Partnership Review One service user said of the service: are: Fry Housing Trust “I got help to find a voluntary place- • 22 service users were supported into paid employment A charity and Housing Association ment which then turned into a part • 4 service users have now set up as time paid role. From there I built my self-employed in areas such as car Mike Rogers, hours up to full time work. I always valeting, hairdressing, fitness instruct- Employment and Skills Coach had the support and knowledge that ing and painting and decorating help was there whenever I needed • 17 service users have secured vol- it” – AF (Coventry) untary placements • 3 clients completed work place- Every client has been supported with ments with established employers developing and improving CV’s and • 132 clients attended training covering letters, learning interview and education courses. A range of techniques and carrying out mock courses have been accessed such PILOT ACTIVITIES PILOT ACTIVITIES interviews. Support has also been as numeracy & literacy, Access to given with job applications and help Higher Education, HMRC rights and to improve job searching skills and regulations as a Sole Trader, Business methods. HG (Birmingham) said: “I Enterprise training, and courses at a got help to complete confusing and specialist college (including anger complicated paperwork to register management, coping with stress, as- and establish my business with Com- sertiveness and decision making, ICT, panies House and HMRC. I could not mentoring, understanding drug and have done this on my own and I had substance misuse, gardening etc.) no one else to turn to for help with this. Mike has always been so ap- JL (Sandwell) said “I simply could not Fry Housing Trust is a charity and employability needs. This support has proachable and helpful. My life is so have got my business up and running housing association, based in the been at every level from supporting promising and busy now”. without the help from Fry Housing Midlands. We have been estab- people into self-employment, full Trust. I had help in business planning, lished for over 50 years and pro- time and part time employment, vol- Mike has also spent time helping funding applications, development vide supported accommodation untary and work experience place- clients develop and set up their self- of my premises and contact with and community-based services for ments and access to training and employment ventures. local business. I owe everything to people with convictions and home- education. This support has been This has included business planning, the help I received from the Employ- less people at risk of offending. The given either in a one to one capac- market research, financial forecast- ment and Skills Coach”. Trust is part of the Accord Group of ity or via group sessions. Being part of ing, registering with HMRC and Com- housing associations and a member the AIM Partnership has also enabled panies House, developing logos and Although ESF funding has now end- of the European Social Funded (ESF) service users to access vital funds for marketing materials and business ed, this project has proved so suc- ‘AIM Partnership’. job-related training and skills cours- development. cessful that Fry Housing Trust has es- Access to ESF enabled Fry Housing es with the most successful being tablished Mike’s role as a permanent Trust to employ a dedicated Em- CSCS tests, fork lift truck training for We have worked with local employ- feature of its activities, ensuring the ployment and Skills Coach (Mike) to construction and manual work, ac- ers and contractors to secure inter- sustainability and legacy of the work work specifically with the Trust’s ser- countancy courses, and health and views and jobs for suitable service started by being part of the AIM Part- vice users and support them in their hygiene courses. users and some of our key outcomes nership. 12 13
The AIM Partnership Review ........................................................................ .........................................................................The AIM Partnership Review Willowdene Farm awareness enabling the students to discover the skills they already have, Drug issues, emotional health and family relationships improved by Rehabilitation scheme but may never have realised, offer- 70%. ing increased confidence and mo- tivation. Drug use, emotional health and fam- ily relationships improved by 30%. In addition Ubique Partnership of- fered IAG and employability services The project offered an innovative to the students. and unique approach to providing day services to women offenders. The Programme was delivered two days a week for ten weeks and of- By bringing together partner organi- fered a structured day of cognitive sations with proven track-records in PILOT ACTIVITIES PILOT ACTIVITIES development and the following day their fields it was possible to construct looked at skills training. a service that blended practical skills with cognitive development and ac- The skills training covered activities in tive employment support, thus pro- land based skills and key skills includ- viding a pathway for women with an ing livestock, horticulture, woodwork, offending and/or substance misuse tractor driving welding, food hy- background to engage, develop giene, numeracy support and Health and move on to purposeful living in & Safety. a working society. 75% of all students graduated, all Willowdene began residential re- The inspired Living project was a with a completed CV and at least habilitation and training in 1988 for bespoke female focused day pro- one nationally recognised qualifica- individuals struggling with long-term gramme offering an innovative tion in Life and Living skills. substance-misuse and offending. approach to female offenders to provide positive, productive and Throughout the programme the Throughout its 25 year history it has meaningful work-focused activities recovery StaR was used to record continued to meet the needs of the with a view to providing outcomes changes in ten key areas (Alcohol disadvantaged and continually de- based around qualifications, em- Use, Drug Use, Physical Health, Use of velops to offer the best possible ser- ployment-readiness, and reduced Time, Emotional Health, Use of Time, vice. substance misuse and reoffending, Family, Housing, Offending and whilst challenging thinking behav- Money). In 2011, day services were piloted iours. with West Mercia Probation trust and Results showed a clear 40% im- commissioned from 2012 onwards. A key element to the project was the provement across all measured ar- Willowdene now works with men and partnership working bringing in addi- eas, including better social networks, women with substance misuse, alco- tional expertise from JR Training and reduced alcohol use and higher hol and/or offending backgrounds. Consulting, who provided cognitive levels of physical health. 14 15
The AIM Partnership Review ........................................................................ .........................................................................The AIM Partnership Review Transnational Work to local service delivery in the UK. The AIM partnerships Transnational Work has itself been recognised re- In Sardinia, Italy, we learned about cently winning the ESF ITM award for their approach to working with young Best Transnational Project. Michele offenders to try to prevent recidivism Hatfield and Ian Henshaw recently through the use of sports and drama received the award which recog- activities delivered alongside more nised the project’s contribution to traditional social work models. the European Union’s objectives on transnationality, particularly in rela- A common theme across Transna- tion to facilitating the sharing best tional partners was the role peer sup- practice across member states. port and peer mentoring can play PILOT ACTIVITIES PILOT ACTIVITIES in helping engaging offenders and helping deliver rehabilitation servic- es. In Hungary we were impressed with the work being undertaken to empower the Roma community Final ITM Event 27 Feb 2013 through the development of peer with Adrian Neal European Commission support as a means of encourag- ing integration and crime free lives whilst in Sweden we were impressed with the role that Ex-Cons, a charity AIM is funded through the Innova- pean Partners and learn from their run by reformed offenders, plays in tion, Transnational and Mainstream approaches. Key learning points providing accommodation services strand of the European Social Fund have then been disseminated to the to offenders. Programme. A key part of the pro- partnership. gramme is the development and Each Transnational Study visit has participation in transnational net- A number of approaches have been thought provoking and chal- works to help underpin the work be- sparked interest across the partner- lenged our thinking and current ing undertaken at a national level. ship with some ideas and practice practice. Those who have partici- incorporated into UK provision. These pated have benefitted from the The AIM partnership selected a include the use of family conferenc- opportunity in terms of their own range of partners with similar interests ing, mentoring and peer support. development; “visiting Portugal has in tackling offender employment is- Other practices such as family fos- provided me with an insight into their sues. tering, where offenders are settled approaches to mentoring which was within a family environment as part a combined approach involving Through the support of the ESF pro- of their resettlement, as we saw in professionals and peer support. It is gramme representatives of our UK Sweden, were thought provoking an approach that organisations de- partnership have had the opportu- and have made us consider whether livering mentoring and peer support nity to undertake study visits to Euro- such practice could be introduced should consider”. 16 17
The AIM Partnership Review ........................................................................ .........................................................................The AIM Partnership Review The New AIM Partnership Contacts: Ian Henshaw West Mercia Probation Trust 024 76 796440 01562 748375 ian@ubiquepartnerships.com headoffice@west-mercier.probation.gsi. ubiquepartnerships.com gov.uk Ian Carlier Matt Home (0)1283 537 151 01746 718658 IanC@enterprisesupport.org Matt@willowdenefarm.org.uk enterprisesupport.org.uk willowdenefarm.org.uk AIM award winning far we will continue the AIM Partner- ship after the ESF funding comes to partnership now an end in April 2013. entering into an exciting Rob Smith Paul Wright new phase. All the partners are determined to rob.smith@yss.org.uk paul.wright@fryha.org.uk build on the learning achieved so far. 01952 246749 0121 559 6406 For the last 3 years the partnership Whilst the original ESF funding may yss.org.uk fryha.org.uk has been funded by ESF to develop have ended, The AIM Partnership new approaches supporting offend- will continue, focused on research- ers into employment and enterprise. ing, developing and disseminating innovative approaches to reducing Our success has been recognised re-offending, both domestically and by awards for our work with women internationally. offenders, and the way that we have Employment and enterprise will re- worked with our Eurpean partners main the critical underpinning fac- tors of our work. www.theaimpartnership.org.uk and we were runners up for the best UK project of our type. Visit our new website to keep up to To make sure we build on our learn- date or to get in touch. ing from the work we have done so www.theaimpartnership.org.uk 18 19
Design&Production: andrew.perkins@libero.it
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