The AIM Partnership Review - Three Years of Innovation

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The AIM Partnership Review - Three Years of Innovation
The AIM Partnership
Review

Three Years of Innovation

          In collaboration with Inside ‘n’ Out Publications
The AIM Partnership Review - Three Years of Innovation
The AIM Partnership Review ........................................................................           .........................................................................The AIM Partnership Review

                                    Our Partners:
     West Mercia Probation Trust places              David Chantler, the Trust’s Chief
     a high value on its partnership work            Executive says:
     and on developing innovative                    ”We know that getting a job

                                                                                                             The AIM Partnership
     ideas. It was therefore pleased                 is the single most important factor
     to take on the role and                         in reducing the risk of reoffending.
     responsbilitties of Lead Partner                Stable employment is one of the
     within the AIM partnership.                     best predictors of success”

     ”Working with the AIM partnership we have been successful in developing innovative
                      ways of achieving positive outcomes for offenders”
             Donald McGovern, Assistant Chief Officer, Warwickshire Probation Trust

                                      Michele Hatfield
                                  AIM Partnership Manager

                                         AIM partners are:

                                     Management Group:
                                  West Mercia Probation Trust
                                               YSS
                                                      
                                Business Enterprise Support (BES)
                                                                                                      Research                          Pilots                           Transnational     M&D
                                       Ubique Partnerships
                                         Accord Housing                                               • Offender access to services     • Employer engagement            Partners in:      • Strategy and Policy

                                                                                                      • Social Enterprise options       • Peer mentoring                 • Hungary         • Tools and Media
                              Members of the full Partnership:
                                                                                                      • Women Offenders                 • Intensive individual support   • Sweden          • Events and Conferences
                     National Offender Management Service (NOMS)
                                                                                                      • Delivering ETE in rural areas   • Enterprise development         • Portugual       • Sustainability
                                      Coventry City Council
                                   Stoke on Trent College                                             • Working with families           • Service veterans               • Sardinia
                                                           
                            Pertemps People Development Group                                         • Social Housing                  • Women offenders
                                      Willowdene Farm
                                                  
                         Staffordshire West Midlands Probation Trust
                                                 
                                 Warwickshire Probation Trust

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The AIM Partnership Review - Three Years of Innovation
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                                                                                                      • Family Pathways and peer                        Models and Training
                                                                                                        mentoring support
    Research&Evaluation                                                                               • The impact of the government’s
                                                                                                                                                      • Individual and Holistic Project
                                                                                                                                                        Evaluations
                                                                                                        welfare reform on offender
                                                                                                        accommodation
                                                                                                                                                      The AIM Partnership is now in a posi-
                                                                                                      • Evaluation of a Veterans Contact              tion to sustain the work and build on
                                                                                                        Point and approaches to working               this repository of knowledge by offer-
                                                                                                        with veterans                                 ing its expertise through key person-
                                                                                                                                                      nel in research, SROI studies, Self-as-
                                                                                                      • Comparative analysis                          sessment, peer reviews and project
                                                                                                        of approaches to working                      evaluation.
                                                                                                        with women offenders on
                                                                                                        employment and training                       The partners are also in a position to
                                                                                                                                                      extend these areas of action based
                                                                                                      • Mapping the offender enterprise               research for commissioners, as part
                                                                                                        support market and the                        of consortia, or in a commercial
                                                                                                        development of a conceptual                   context with Payment by Results and
                                                                                                        support model                                 Social Impact Bonds (SIB) in mind.

         Lorraine Preece, YSS
         Hayley Doswell, Fry Housing
                                                                                                      Social Return
                                                                                                      on Investment Studies
     A key part of the strategy for the AIM          studies (SROI) and innovative evalua-
     partnership was to obtain and further           tion tools and processes.                        • Veteran contact point
     develop research to inform the pilot
     projects and action research ele-               The key pieces of work conducted to              • Enterprise Coaching
     ments of the work.                              date are:
                                                                                                      • Job Coaching through social
     The AIM partnership has now built a             Research                                           housing
     strong repository of knowledge in the
     Criminal Justice sector over the life-          • Entrepreneurial Intentions                     • Family Pathways Support
     time of the project and through part-             of offenders
     ners experience over many years
     prior to AIM being formed.                      • Social Enterprise Options                      Evaluation
                                                       for offenders
     This repository is building constantly                                                           • Developing self-assessment
     through action based research, but              • Education options for offenders                  training and materials
     also through specific commissioned                and those with a previous
     research, social return on investment             criminal conviction in rural areas             • Development of Peer Review

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The AIM Partnership Review - Three Years of Innovation
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                                                                                                                        The findings will inform the rest                and mutual approaches with
                    Business Enterprise Support                                                                         of the pilots.                                   one ‘spinning out’ into a fully
                                                                                                                                                                         trading independent social
                    Enterprise Options for Offenders’ Support                                                        • Develop an infrastructure model                   enterprise
                                                                                                                       for social enterprises working
                                                                                                                       within the criminal justice system            • 7 Peer Enterprise Coaches Trained
                                                                                                                                                                       to level 3 qualification and 3
                                                                                                                     • Develop and pilot a set                         worked on the delivery of support
                                                                                                                       of assessment and training tools                to peers
                                                                                                                       for delivery to those with criminal
                                                                                                                       conviction that will enable them              • 5 Stakeholder training
                                                                                                                       to create new ventures                          programmes on Social Enterprise
                                                                                                                       in an entrepreneurial paradigm                  Options in the Criminal Justice
PILOT ACTIVITIES

                                                                                                                                                                                                                       PILOT ACTIVITIES
                                                                                                                                                                       System (CJS)
                                                                                                                     • Recruit and train a new set
                                                                                                                       of enterprise coaches to support              • 10 Social Enterprise awareness
                                                                                                                       the budding entrepreneurs                       events for offenders and those
                                                                                                                                                                       with a previous criminal
                                                                                                                     • Publish the results of the pilot                conviction
                                                                                                                       activity

                                                                                          Ian Carlier                BES has achieved and exceeded all
                                                                                          Director of BES            the planned outcomes of the proj-
                                                                                                                     ect to including:

                    The aim was to develop and deliver              port systems and access routes to                • 3 research reports published
                    innovative measures that would inte-            self employment or social enterprise               around Entrepreneurial Intentions
                    grate those with a criminal conviction          options for offenders, their families or           of Offenders, Social Enterprise
                    into the mainstream labour market.              those at risk of offending.                        Options for Offenders and the
                                                                                                                       Offender Enterprise Journey
                    The measures developed and tested               These objectives translated into a se-             (Enterprise is the Answer?)
                    enterprise pathways and innovative              ries of pilot programmes designed to
                    approaches to mainstream conver-                test the ideas in a real action learn-           • 13 established or new social
                    gence of offenders and lawful enter-            ing approach.                                      enterprises supported in their
                    prise.                                                                                             ambition to work in the Criminal
                                                                    These objectives were to:                          Justice System.
                    The principal pathway utilised social
                    enterprises, both as the enterprise so-         • Undertake research into:                       • 10 feasibility study reports for
                    lution and the delivery vehicle.                  entrepreneurial models and                       established or developing social
                                                                      assessment, social enterprise                    enterprises
                    Our key objective was to reduce of-               in criminal justice context                    • 3 probation services supported
                    fending levels by designing new sup-              and infrastructure development.                  around potential of ‘spin out’

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                                                                                                                     or as we prefer to call them Russell,           will progress to a fully accredited
                    Ubique Partnerships                                                                              Kirsty and Rebecca.                             award during her apprenticeship.

                    An emphasis on peer support                                                                      Our peer support workers are reliable,
                                                                                                                     hard-working and most of all com-               For further information on our work
                                                                                                                     mitted to the jobs they do.                     please visit:

                                                                                               Ian Henshaw
                                                                                                                     They have made a real difference                ubiquepartnerships.com
                                                                                               Ubique Partnerships
                                                                                                                     in our ability to engage and support
                                                                                               Social Enterprise     current offenders and veterans who
                                                                                                                     feel more confident and comfort-
                                                                                                                     able in working with peers whilst sup-
                                                                                                                     ported by professional employment
PILOT ACTIVITIES

                                                                                                                     and skills case managers.

                                                                                                                                                                                                                       PILOT ACTIVITIES
                                                                                                                     Kirsty was keen to provide help and
                                                                                                                     support to others who are engaged
                                                                                                                     in offending behaviour.

                                                                                                                     Her partner is an ex-serviceman and
                                                                                                                     he and Kirsty were initially supported
                                                                                                                     through the Veterans Contact Point
                                                                                                                     in Nuneaton where Ubique Partner-
                                                                                                                     ships provides information and ad-
                                                                                                                     vice services.

                                                                                                                     Kirsty initially progressed to provide
                    Ubique Partnerships Ltd is a new so-            risk from offending and we deliver be-           volunteer support and was recently
                    cial enterprise company that has a              spoke projects, developed with the               recruited by Ubique Partnerships Ltd
                    vision to become the best in deliver-           support of the ESF AIM programme,                as a casual employee providing
                    ing skills and employability services           to work with women offenders and                 peer support to women and PPOs
                    to those who are hardest to reach in            Veterans.                                        on the NOMS co-financing New Leaf
                    the labour market.                                                                               Project.
                                                                    The directors and employees of the
                    We work with people facing disad-               company believe that our service                 Through our contract to deliver the
                    vantage in resettlement and access              users and those with similar experi-             National Careers Service we have
                    to the labour market in Warwickshire,           ences have a leading role to play in             been able to offer Kirsty an appren-
                    Coventry and the wider West Mid-                providing support to their peers.                ticeship which she commenced in
                    lands.                                                                                           March.
                                                                    One of the achievements of which
                    The majority of our clients are current         we are most proud is that we have                She has already completed a cer-
                    offenders, ex-offenders and those at            employed our former service users,               tificate in employability services and

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                                                                                                                                                                     became closer to the job market
                    The YSS Project
                                                                                                                     YSS key workers supported service
                                                                                                                     users with: finding or maintaining              and extra resources could be made
                                                                                                                     accommodation, accessing suit-                  available for job searches, filing in
                    Providing community based support                                                                able training or education, support             applications, interview techniques
                                                                                                                     around any health concerns, sup-                etc.
                                                                                                                     port around any drugs and alcohol
                                                                                                                     issues, helping with personal bud-              Outcomes
                                                                                                                     geting, benefits or debt problems,
                                                                                                                     understanding relationship issues,              Over the time of this project 88 par-
                                                                                                                     exploring thoughts, feeling and be-             ticipants started the project, of which
                                                                                                                     haviour, developing strategies to               100% were unemployed, 9 were
                                                                                                                     change, accessing employment                    from ethnic communities, 17 were
                                                                                                                     readiness courses and helping find              women and 10 had a disclosed dis-
PILOT ACTIVITIES

                                                                                                                                                                                                                       PILOT ACTIVITIES
                                                                                                                     the right job.                                  ability.
                                                                                                                     This project was successful as its              An overall engagement rate of
                                                                                                                     workers didn’t sit in offices waiting for       54% was achieved. (That is 48 par-
                                                                                                                     people to turn up but were working in           ticipants of the 88 enrolled on the
                                                                                                                     communities, meeting face to face               project completed their package of
                                                                                                                     at times and places that are com-               support.) 17 of the 48 completers en-
                                                                                  YSS Carden Street centre           fortable, (including home visits and            tered sustainable employment, and
                                                                                                                     evenings/weekend          appointments          3 moved into full time education.
                                                                                                                     where necessary) and providing a                The average length of engagement
                    YSS Background                                  fied as Prolific Offenders and those             very flexible support service.                  on the project was approximately
                                                                    who were described as being vulner-                                                              3-4 months.
                    YSS is a West Midlands charity, whose           able with complex needs. Recognis-               Another key point was that it was
                    patron is The Princess Royal, and has           ing that many people are motivated               based around the clear ownership                Experience has taught YSS that par-
                    over 25 years experience of provid-             to find work but can face a multitude            by participants (and their families             ticipants disengage quickly if they
                    ing community based support ser-                of issues that prevent them from ac-             where appropriate) which ensured                think duplication and replication is
                    vices for those with complex needs              tively seeking routes into employ-               high levels of engagement.                      happening with other services. Par-
                    and who face difficult life challeng-           ment that are linked into physical/              The family support element of the               ticipants had an expectation that if
                    es. YSS staff and volunteers work with          emotional health, accommodation,                 project became a significant fea-               agencies were working together they
                    up to 2000 people per year.                     finance and debt issues, relation-               ture and highlighted the benefits of            would share information to prevent
                                                                    ships and families and overcoming                working directly with the partners of           this happening.
                    YSS AIM project                                 substance misuse.                                participants and working with them
                                                                                                                     as a single family unit to support and
                    The focus of the YSS project under              This was then complicated by the ad-             encourage each other and to make
                    AIM was to provide intensive and ho-            ditional difficulties created by having          positive changes in their lives.
                    listic one to one support to people,            a criminal record. So by YSS providing           Not only were the YSS key workers
                    who had offended, to overcome                   a holistic support approach to resolv-           involved but YSS Volunteer Mentors
                    barriers to employability.                      ing these issues this would then allow           were used to provide additional
                    In particular, the project encouraged           them to seek more direct routes into             support and back-up to the partici-
                    referrals for people who were classi-           employment further down the line.                pant, particularly when participants

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                                                                                                                     One service user said of the service:           are:
                    Fry Housing Trust                                                                                “I got help to find a voluntary place-
                                                                                                                                                                     • 22 service users were supported
                                                                                                                                                                     into paid employment
                    A charity and Housing Association                                                                ment which then turned into a part              • 4 service users have now set up as
                                                                                                                     time paid role. From there I built my           self-employed in areas such as car
                    Mike Rogers,                                                                                     hours up to full time work. I always            valeting, hairdressing, fitness instruct-
                    Employment and Skills Coach                                                                      had the support and knowledge that              ing and painting and decorating
                                                                                                                     help was there whenever I needed                • 17 service users have secured vol-
                                                                                                                     it” – AF (Coventry)                             untary placements
                                                                                                                                                                     • 3 clients completed work place-
                                                                                                                     Every client has been supported with            ments with established employers
                                                                                                                     developing and improving CV’s and               • 132 clients attended training
                                                                                                                     covering letters, learning interview            and education courses. A range of
                                                                                                                     techniques and carrying out mock                courses have been accessed such
PILOT ACTIVITIES

                                                                                                                                                                                                                       PILOT ACTIVITIES
                                                                                                                     interviews. Support has also been               as numeracy & literacy, Access to
                                                                                                                     given with job applications and help            Higher Education, HMRC rights and
                                                                                                                     to improve job searching skills and             regulations as a Sole Trader, Business
                                                                                                                     methods. HG (Birmingham) said: “I               Enterprise training, and courses at a
                                                                                                                     got help to complete confusing and              specialist college (including anger
                                                                                                                     complicated paperwork to register               management, coping with stress, as-
                                                                                                                     and establish my business with Com-             sertiveness and decision making, ICT,
                                                                                                                     panies House and HMRC. I could not              mentoring, understanding drug and
                                                                                                                     have done this on my own and I had              substance misuse, gardening etc.)
                                                                                                                     no one else to turn to for help with
                                                                                                                     this. Mike has always been so ap-               JL (Sandwell) said “I simply could not
                    Fry Housing Trust is a charity and               employability needs. This support has           proachable and helpful. My life is so           have got my business up and running
                    housing association, based in the                been at every level from supporting             promising and busy now”.                        without the help from Fry Housing
                    Midlands. We have been estab-                    people into self-employment, full                                                               Trust. I had help in business planning,
                    lished for over 50 years and pro-                time and part time employment, vol-             Mike has also spent time helping                funding applications, development
                    vide supported accommodation                     untary and work experience place-               clients develop and set up their self-          of my premises and contact with
                    and community-based services for                 ments and access to training and                employment ventures.                            local business. I owe everything to
                    people with convictions and home-                education. This support has been                This has included business planning,            the help I received from the Employ-
                    less people at risk of offending. The            given either in a one to one capac-             market research, financial forecast-            ment and Skills Coach”.
                    Trust is part of the Accord Group of             ity or via group sessions. Being part of        ing, registering with HMRC and Com-
                    housing associations and a member                the AIM Partnership has also enabled            panies House, developing logos and              Although ESF funding has now end-
                    of the European Social Funded (ESF)              service users to access vital funds for         marketing materials and business                ed, this project has proved so suc-
                    ‘AIM Partnership’.                               job-related training and skills cours-          development.                                    cessful that Fry Housing Trust has es-
                    Access to ESF enabled Fry Housing                es with the most successful being                                                               tablished Mike’s role as a permanent
                    Trust to employ a dedicated Em-                  CSCS tests, fork lift truck training for        We have worked with local employ-               feature of its activities, ensuring the
                    ployment and Skills Coach (Mike) to              construction and manual work, ac-               ers and contractors to secure inter-            sustainability and legacy of the work
                    work specifically with the Trust’s ser-          countancy courses, and health and               views and jobs for suitable service             started by being part of the AIM Part-
                    vice users and support them in their             hygiene courses.                                users and some of our key outcomes              nership.

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                    Willowdene Farm                                                                                  awareness enabling the students to
                                                                                                                     discover the skills they already have,
                                                                                                                                                                     Drug issues, emotional health and
                                                                                                                                                                     family relationships improved by
                    Rehabilitation scheme                                                                            but may never have realised, offer-             70%.
                                                                                                                     ing increased confidence and mo-
                                                                                                                     tivation.                                       Drug use, emotional health and fam-
                                                                                                                                                                     ily relationships improved by 30%.
                                                                                                                     In addition Ubique Partnership of-
                                                                                                                     fered IAG and employability services            The project offered an innovative
                                                                                                                     to the students.                                and unique approach to providing
                                                                                                                                                                     day services to women offenders.
                                                                                                                     The Programme was delivered two
                                                                                                                     days a week for ten weeks and of-               By bringing together partner organi-
                                                                                                                     fered a structured day of cognitive             sations with proven track-records in
PILOT ACTIVITIES

                                                                                                                                                                                                                       PILOT ACTIVITIES
                                                                                                                     development and the following day               their fields it was possible to construct
                                                                                                                     looked at skills training.                      a service that blended practical skills
                                                                                                                                                                     with cognitive development and ac-
                                                                                                                     The skills training covered activities in       tive employment support, thus pro-
                                                                                                                     land based skills and key skills includ-        viding a pathway for women with an
                                                                                                                     ing livestock, horticulture, woodwork,          offending and/or substance misuse
                                                                                                                     tractor driving welding, food hy-               background to engage, develop
                                                                                                                     giene, numeracy support and Health              and move on to purposeful living in
                                                                                                                     & Safety.                                       a working society.

                                                                                                                     75% of all students graduated, all
                    Willowdene began residential re-                The inspired Living project was a                with a completed CV and at least
                    habilitation and training in 1988 for           bespoke female focused day pro-                  one nationally recognised qualifica-
                    individuals struggling with long-term           gramme offering an innovative                    tion in Life and Living skills.
                    substance-misuse and offending.                 approach to female offenders to
                                                                    provide positive, productive and                 Throughout the programme the
                    Throughout its 25 year history it has           meaningful work-focused activities               recovery StaR was used to record
                    continued to meet the needs of the              with a view to providing outcomes                changes in ten key areas (Alcohol
                    disadvantaged and continually de-               based around qualifications, em-                 Use, Drug Use, Physical Health, Use of
                    velops to offer the best possible ser-          ployment-readiness, and reduced                  Time, Emotional Health, Use of Time,
                    vice.                                           substance misuse and reoffending,                Family, Housing, Offending and
                                                                    whilst challenging thinking behav-               Money).
                    In 2011, day services were piloted              iours.
                    with West Mercia Probation trust and                                                             Results showed a clear 40% im-
                    commissioned from 2012 onwards.                 A key element to the project was the             provement across all measured ar-
                    Willowdene now works with men and               partnership working bringing in addi-            eas, including better social networks,
                    women with substance misuse, alco-              tional expertise from JR Training and            reduced alcohol use and higher
                    hol and/or offending backgrounds.               Consulting, who provided cognitive               levels of physical health.

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                    Transnational Work                                                                               to local service delivery in the UK.            The AIM partnerships Transnational
                                                                                                                                                                     Work has itself been recognised re-
                                                                                                                     In Sardinia, Italy, we learned about            cently winning the ESF ITM award for
                                                                                                                     their approach to working with young            Best Transnational Project. Michele
                                                                                                                     offenders to try to prevent recidivism          Hatfield and Ian Henshaw recently
                                                                                                                     through the use of sports and drama             received the award which recog-
                                                                                                                     activities delivered alongside more             nised the project’s contribution to
                                                                                                                     traditional social work models.                 the European Union’s objectives on
                                                                                                                                                                     transnationality, particularly in rela-
                                                                                                                     A common theme across Transna-                  tion to facilitating the sharing best
                                                                                                                     tional partners was the role peer sup-          practice across member states.
                                                                                                                     port and peer mentoring can play
PILOT ACTIVITIES

                                                                                                                                                                                                                       PILOT ACTIVITIES
                                                                                                                     in helping engaging offenders and
                                                                                                                     helping deliver rehabilitation servic-
                                                                                                                     es. In Hungary we were impressed
                                                                                                                     with the work being undertaken to
                                                                                                                     empower the Roma community
                    Final ITM Event 27 Feb 2013                                                                      through the development of peer
                    with Adrian Neal
                    European Commission                                                                              support as a means of encourag-
                                                                                                                     ing integration and crime free lives
                                                                                                                     whilst in Sweden we were impressed
                                                                                                                     with the role that Ex-Cons, a charity
                    AIM is funded through the Innova-               pean Partners and learn from their               run by reformed offenders, plays in
                    tion, Transnational and Mainstream              approaches. Key learning points                  providing accommodation services
                    strand of the European Social Fund              have then been disseminated to the               to offenders.
                    Programme. A key part of the pro-               partnership.
                    gramme is the development and                                                                    Each Transnational Study visit has
                    participation in transnational net-             A number of approaches have                      been thought provoking and chal-
                    works to help underpin the work be-             sparked interest across the partner-             lenged our thinking and current
                    ing undertaken at a national level.             ship with some ideas and practice                practice. Those who have partici-
                                                                    incorporated into UK provision. These            pated have benefitted from the
                    The AIM partnership selected a                  include the use of family conferenc-             opportunity in terms of their own
                    range of partners with similar interests        ing, mentoring and peer support.                 development; “visiting Portugal has
                    in tackling offender employment is-             Other practices such as family fos-              provided me with an insight into their
                    sues.                                           tering, where offenders are settled              approaches to mentoring which was
                                                                    within a family environment as part              a combined approach involving
                    Through the support of the ESF pro-             of their resettlement, as we saw in              professionals and peer support. It is
                    gramme representatives of our UK                Sweden, were thought provoking                   an approach that organisations de-
                    partnership have had the opportu-               and have made us consider whether                livering mentoring and peer support
                    nity to undertake study visits to Euro-         such practice could be introduced                should consider”.

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      The New AIM Partnership                                                                                                               Contacts:

                                                                                                          Ian Henshaw                                       West Mercia Probation Trust
                                                                                                          024 76 796440                                     01562 748375
                                                                                                          ian@ubiquepartnerships.com                        headoffice@west-mercier.probation.gsi.
                                                                                                          ubiquepartnerships.com                            gov.uk

                                                                                                          Ian Carlier                                       Matt Home
                                                                                                          (0)1283 537 151                                   01746 718658
                                                                                                          IanC@enterprisesupport.org                        Matt@willowdenefarm.org.uk
                                                                                                          enterprisesupport.org.uk                          willowdenefarm.org.uk

      AIM award winning                               far we will continue the AIM Partner-
                                                      ship after the ESF funding comes to
      partnership now                                 an end in April 2013.
      entering into an exciting                                                                           Rob Smith                                         Paul Wright
      new phase.                                      All the partners are determined to                  rob.smith@yss.org.uk                              paul.wright@fryha.org.uk
                                                      build on the learning achieved so far.              01952 246749                                      0121 559 6406
      For the last 3 years the partnership            Whilst the original ESF funding may                 yss.org.uk                                        fryha.org.uk
      has been funded by ESF to develop               have ended, The AIM Partnership
      new approaches supporting offend-               will continue, focused on research-
      ers into employment and enterprise.             ing, developing and disseminating
                                                      innovative approaches to reducing
      Our success has been recognised                 re-offending, both domestically and
      by awards for our work with women               internationally.
      offenders, and the way that we have             Employment and enterprise will re-
      worked with our Eurpean partners                main the critical underpinning fac-
                                                      tors of our work.                                                              www.theaimpartnership.org.uk
      and we were runners up for the best
      UK project of our type.                         Visit our new website to keep up to
      To make sure we build on our learn-             date or to get in touch.
      ing from the work we have done so               www.theaimpartnership.org.uk

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