Social Assistance Changes in Ontario - April 2019 Forecasting the Impact of the Government of Ontario's Proposed Reforms - Feed Ontario
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Social Assistance Changes in Ontario Forecasting the Impact of the Government of Ontario’s Proposed Reforms April 2019
In This Report About Feed Ontario 03 Executive Summary 04 Social Assistance and Food Banks 05 A Brief History of Social Assistance 06 Social Assistance Today 07 Planned Changes to the System 09 Ontario Works 09 Ontario Disability Support Program 11 Recommendations for Change 14
Feed Ontario (formerly the Ontario Association of Food Banks) is a network of 130 direct member food banks and over 1,100 affiliate hunger- relief agencies that are united in their work to address and prevent hunger and poverty. FEED ONTARIO Social assistance changes in ontario (April 2019) Through emergency food support, innovative programming, and a commitment to investigating long-term solutions to poverty, the provincial food bank network works tirelessly to improve the health and well-being of the adults and families it serves. Feed Ontario works to achieve its mission in three key ways: FeedON Feed Possibility Feed Change The provincial food We feed possibility by We feed change bank network provides providing food banks by researching the adults, children, and with resources to root-causes of food seniors with nutritious grow their capacity to insecurity, raising food throughout the distribute fresh food, awareness of hunger year, including dairy to collaborate and in our province, and products, protein, develop best practices advocating on behalf and produce. With that drive change, and of evidence-based the support of our to invest in innovative solutions to poverty. partners, Feed programming for It is only through our Ontario distributes people facing hunger collective action that the equivalent of 4.5 in their communities. we will end hunger and million meals annually. poverty in Ontario. 3
Executive Summary I n November 2018, the provincial government announced a number of reforms to Ontario’s social assistance programs, Ontario Works and the Ontario Disability Support Program, with the intention of helping recipients break the cycle of poverty. FEED ONTARIO Social assistance changes in ontario (April 2019) As two-thirds of food bank clients at minimum wage, making it cite social assistance as their more difficult to move ahead primary source of income, reforms to these programs can have a • Ontario Disability Support significant impact on food banks. Program: The proposed This report discusses the history alignment of the program’s of social assistance in Ontario and definition of disability with the impact that previous changes the federal guidelines may to the system have had on poverty exclude individuals with and food insecurity in this province, episodic disabilities (such and analyzes the proposed reforms. as multiple sclerosis or In summary, this analysis found Parkinson’s disease) from that while the reforms included a accessing the support they number of improvements to the need current set of policy directives, some of the changes are cause for To avoid these problems, Feed concern: Ontario recommends that the Government of Ontario maintain the • Ontario Works: Despite earnings-related clawbacks at 50 the proposed increase percent and retain ODSP’s current to earnings exemptions definition of disability. In addition, to from $200 to $300, the ensure that more Ontarians do not corresponding increase in have to make the difficult choices clawbacks to subsequent between necessities like food and earnings from 50 to 75 shelter, Feed Ontario recommends percent would leave the provincial government invests recipients with less net into the development of more income compared to the affordable housing and a portable current system after working housing benefit. more than 8 hours per week 4
Social Assistance of adults that access Ontario’s food banks throughout the year. With 30 and Provincial percent of clients being recipients of the Ontario Disability Support Food Bank Use Program (ODSP) and 29 percent of Ontario Works (OW), any changes made to how these essential B programs work will undeniably etween April 1, 2017, and have an impact on the people that March 31, 2018, Ontario’s food banks serve. food banks provided support to over 227,300 households, inclusive of 501,590 The intention of OW is to assist recipients while they work to recover FEED ONTARIO Social assistance changes in ontario (April 2019) adults, children, and seniors. While the circumstances that resulted from a job loss or rebuild their in these individuals and families life after an emergency situation. needing support are diverse, the ODSP is meant to provide support fundamental reason that people to recipients that are living with a turn to food banks is because they disability that restricts their ability do not have sufficient income to to work, and is presently inclusive of afford all of their basic necessities both continuous disabilities (such each month. as a developmental disability) and recurrent/episodic disabilities (such as cancer or multiple sclerosis). Reforms to Ontario’s social assistance programs are a significant concern in the food bank Both programs were created to network because it is the primary provide individuals and families source of income for the majority with support when unexpected challenges or unavoidable health issues occur, and give them the best possible chance for getting back on their feet and a good quality of life. Unfortunately, there have been a 59% number of changes to Ontario’s social assistance programs since the early 1990s that have made it increasingly more difficult for recipients of the programs to afford even their most basic needs, of food bank clients cite such as food and shelter, much less establish a foundation that would social assistance allow them to move out of poverty. as their primary source of income 5
A Brief History of 1956 The Unemployment Assistance Act creates the first permanent program for Social Assistance funding social assistance after pressures from charities and the provinces, which can no longer support the cost of relief after WW2 1874 Provincial governments and a period of increased begin to support charitable unemployment7 institutions with regular grants1 1958 Ontario passes the General Welfare Assistance Act to 1890 Ontario passes the assist during temporary Houses of Refuge Act, distress8 FEED ONTARIO Social assistance changes in ontario (April 2019) which provides county governments with grants to 1965 The Canada Pension Plan, construct buildings for the a national compulsory ‘deserving poor’2 contributory pension plan, is established9 1903 The province passes new legislation that requires 1966 Ontario passes Family every county in Ontario to Benefits Assistance Act to have a house of refuge3 help individuals in need for long periods of time 1914 Ontario’s Workmen’s Compensation Act is 1967 The Department of Welfare Canada’s first compulsory changes its name to the contributory social insurance Department of Social and law, and provides support Family Services to individuals who suffer workplace injuries or 1971 The federal government contract occupational substantially expands diseases4 Unemployment Insurance and broadens the National 1920 The Ontario Need Mothers’ Housing Act to cover co- Allowance Act provides operative and non-profit support to deserted and assistance10 widowed women after WWI 1972 The Department of Social 1930 The federal government and Family Services provides the provinces with becomes the Ministry of grants to provide relief Community and Social during the Great Depression Services and creates a new Department of Welfare5 1977 The Family Benefits Assistance becomes the 1940 Federal Unemployment Ontario Disability Support Insurance is established Program and General to provide protection Welfare Assistance becomes against loss of employment Ontario Works earnings6 6
Social Assistance: choices between expenses, leaving them with no other choice but to 1990 to Today turn to food banks for support. I This is a trend that has continued to n Ontario, two out of three grow year over year, as illustrated individuals that access food in Figure 1. Due to the rising cost of banks are social assistance living and stagnant social assistance recipients. This statistic has rates, program recipients are falling remained consistent for as long as into deeper levels of poverty as food banks have been collecting the “poverty gap” between social this data. assistance income and the Low Income Measure (LIM) continues to FEED ONTARIO Social assistance changes in ontario (April 2019) One of the primary reasons that grow. social assistance recipients access food banks is that Ontario Works In 1990, a single ‘employable (OW) and the Ontario Disability person’ would have received $623 Support Program (ODSP) do not per month ($1,027 in 2019 dollars), provide sufficient support for an and a person with a disability would individual to afford all of their basic have received $876 per month necessities each month, like rent, ($1,434 in 2019 dollars). The poverty hydro, transportation, and food. gap for these individuals was 30 Frequently, individuals on these percent and 2 percent respectively. programs have to make difficult FIGURE 1: Historical OW and ODSP rates11 compared to the low income measure*12, adjusted to 2018 dollars $25,000 $20,000 $15,000 $10,000 $5,000 $- 1990 1995 2000 2005 2010 2012 2014 2016 2018 ODSP OW LIM *The Low Income Measure (LIM) is the most commonly used definition of poverty and is set at 50% of median adjusted household income. This chart references the LIM after taxes for a single person household. 7
Today, a single person on OW modest increases have been made receives $733 per month and to social assistance rates since then, experiences a poverty gap of they have never recovered from 63 percent, and an individual on the initial cuts in 1995. The chart in ODSP receives $1,169 per month, Figure 2 illustrates how difficult - experiencing a poverty gap of 40 or even impossible - it can be for percent. someone on OW or ODSP to afford all of their monthly expenses today. This growing gap can be explained in part by the austerity measures Alongside inadequate rates, put in place by the Government of these programs are governed by Ontario, starting in 1995 with a 21.6 punitive and complicated policy percent cut in support available directives that make navigating the FEED ONTARIO Social assistance changes in ontario (April 2019) for recipients that were considered system a challenge and building a ‘employable persons’. This was foundation to move out of poverty followed by all social assistance nearly impossible. Though the rates being frozen until 2003, purpose of these programs are causing the income provided by to help recipients regain financial both programs to lose value each stability, every time they try, they year due to inflation. Although some get knocked back down. FIGURE 2: SINGLE PERSON HOUSEHOLD EXPENSES versus income Ontario Disability Full-Time Ontario Works Minimum Wage Support Program (Net, 31 Hours14) Monthly Income $733.00 13 $1,169.00 $1,623.00 Rent16 $959.00 $959.00 $959.00 Bachelor Apartment Bills/Utilities $179.08 $179.08 $179.08 Basic Expenses15 Electricity, Phone, Internet Personal Care Items Clothing, Cleaning Supplies, $191.17 $191.17 $191.17 Toiletries Health Care Medication, Health Care $0* $0* $113.58 Supplies and Equipment Transportation $150.00 $150.00 $150.00 Total $1,479.25 $1,479.25 $1,592.83 Income Left For Food and ($746.25) ($310.25) $30.17 All Other Expenses *OW and ODSP includes access to some health benefits 8
Planned Changes FIGURE 3: proposed Changes to Earning exemptions, Ontario works to the System Current Proposed System Changes F ood banks have long- Clawbacks of advocated for social Supports 50% 75% assistance reform, including Income Above Exemptions increases to social assistance rates to reflect the cost of living, Earnings reducing red tape and improving Exemption $200 $300 accessibility to the programs, and Per month FEED ONTARIO Social assistance changes in ontario (April 2019) reforming the policy directives that Waiting Period govern the system. For Earnings 3 months 1 month Exemptions In November 2018, the provincial increased focus on employment government announced a number services, improved access to of changes to Ontario’s social wrap-around supports, making it assistance programs17, as well easier for recipients to pursue self- as the introduction of the Low- employment, and a simplified rate Income Individuals and Family Tax structure. However, there are a (LIFT)* credit18, with the intention number of proposed changes that of assisting low-income workers. are cause for concern, such as the At first glance, many of the reforms proposed changes to the earnings- appear to be improvements to related clawback. the social assistance programs; however, a closer look reveals that some of the proposed changes may Currently, an OW recipient can actually work against the intended earn up to $200 per month without outcome. impacting to their benefits. This is known as an ‘earning exemption’ and is applied after three months Ontario Works of receiving assistance. Once $200 The provincial government has has been earned, 50 percent of proposed a re-design of Ontario every dollar earned is clawed back Works (OW), with a stated goal of from their monthly benefit. helping recipients find and keep jobs and achieve better outcomes19. The reforms announced by the Some of the potentially positive Government of Ontario (outlined changes announced included an in Figure 3) included increasing the earnings exemption for OW to *The LIFT credit refunds the provincial personal income tax for low-income Ontarians $300 per month and decreasing 9
the waiting period for earning changes mean that their net income exemptions to apply to one will be lower than at present. After month.20 While these are moves in 23 hours of work, recipients will stop the right direction, the changes also receiving OW benefits altogether, included increasing the earnings versus the current cut-off point of clawback to 75 percent. 33 hours. Though the intention of these Moreover, OW comes with access changes is to assist recipients to health benefits21, such as the in transitioning back into the Ontario Drug Benefit and assistance workforce, it is arguable that the with the cost of medical supplies. increase to clawbacks, despite the As extended health care benefits increase to earning exemptions, will are often not offered to low-income FEED ONTARIO Social assistance changes in ontario (April 2019) create further barriers to moving workers, particularly those working out of poverty. part-time, lowering the point where individuals become ineligible for To illustrate, the graph in Figure 4 financial assistance on OW means shows that the proposed changes, recipients lose access to these inclusive of the LIFT credit, give a important benefits earlier and slight advantage to OW recipients when they are in a more precarious working between 4 to 8 hours per financial state. week on average versus the current system without the LIFT credit. Yet When considering the impact of if the recipient works more than both the clawbacks and the loss 8 hours per week, the proposed of extended benefits, like medicine FIGURE 4: MONTHLY net income (Earnings and Ontario work support, after taxes) by hours worked (Minimum wage)22,23,24,25,26 $2,000 $1,800 Low Income Measure $1,600 $1,400 $1,200 $1,000 $800 Average Rent, Bachelor Apt $600 0 4 8 12 16 20 24 28 32 Current System Proposed Changes 10
FIGURE 5: Sample net monthly encourage employment by allowing income of Ontario Works for greater income flexibility and Recipient fluctuation throughout the year.27 Current Proposed System System However, much like the changes to OW, some of the proposed Hours 23 23 changes to ODSP are cause for Worked significant concern, particularly the After Tax $1,218 $1,242 (without LIFT (with LIFT intention to align the program’s Income credit) credit) definition of what consitutes an Max OW eligible disability with federal $733 $733 Support guidelines. While there is no single federal definition of disability, FEED ONTARIO Social assistance changes in ontario (April 2019) Clawbacks -$509 -$707 the most common definitions are Remaining significantly narrower and more OW $224 $26 restrictive than what is currently Support being used by ODSP, and may Net Income $1,442 $1,269 exclude many individuals with a disability who need it. and medical supplies, the proposed One of the most significant changes to OW leave recipients differences between the commonly who are working to move out of used federal definitions of disability poverty with less net income than and ODSP’s definition is in how each under the present system. This consider the length and frequency makes it even more difficult for of impairment. Currently, one is individuals to establish sufficient eligible for ODSP if their disability is income to move towards financial either “continuous or recurrent”28, independence. whereas the two most common federal guidelines require the Ontario Disability Support impairment to “regularly stop you Program from doing any type of substantially gainful work”29 (Canada Pension Alongside changes to Ontario Plan-Disability) or that it must be Works (OW), the provincial “present all, or substantially all the government announced a number time”30 (Disability Tax Credit). of positive changes to the Ontario Disability Support Program (ODSP), These federal guidelines exclude including switching the financial individuals with episodic disabilities, review from a monthly to an annual which are chronic conditions basis and increasing the earnings marked by periods of health that exemption from $200 per month are interrupted by episodes of to $6,000 per year, helping to 11
disability. Examples of episodic As outlined in Figure 7, while disabilities include conditions such there are many disability support as cancer, multiple sclerosis, HIV/ programs available to Ontarians, AIDS, and Parkinson’s disease (see there are many challenges when Figure 6 for more examples). it comes to accessing them. Most disability support programs and It is estimated that 33 percent benefits available to Ontarians of Ontarians with a disability are tied to current employment or experience it episodically.32 As are based on a certain amount of these periods of illness are often payroll contributions, and therefore unpredictable in both length require steady employment and frequency, it is therefore histories. Some programs exclude unsurprising that part-time work people with episodic disabilities, or FEED ONTARIO Social assistance changes in ontario (April 2019) is more common amongst people require the disability to arise from a with episodic disabilities. Further, workplace incident. these individuals also experience higher rates of poverty: compared Thus, for many people, ODSP ends to people without disabilities, and up being a program of last resort, are 45 percent more likely to have especially as one is only eligible a household income that falls into for the program if they do not the lowest quintile. have enough income and assets to support themselves. Redefining disability to exclude those with FIGURE 6: conditions that can episodic illnesses means that result in an episodic disability31 these individuals, who already face barriers to obtaining employment, • Anxiety • Depression • Arthritis • Diabetes will have no choice but to seek • Asthma • Epilepsy support through OW — a program • Bi-polar • Hepatitis C that was not designed to support disorder • HIV/AIDS • Cancer • Lupus people with disabilities. • Chronic • Meniere’s Obstructive Disease Pulmonary • Multiple While the benefit rates for ODSP Disease Sclerosis are not adequate, they are still • Chronic Pain • Migraines much higher than what is available • Chronic • Parkinson’s Inflammatory disease through OW. Applicants who would Demyelinating • Post-traumatic have formerly qualified for ODSP Polyneuropathy stress disorder would receive 37 percent less • Crohn’s disease • Substance & Ulcerative abuse disorder under OW, which is a devastating Colitis setback to someone already living in poverty. ODSP also has more Episodic disabilities can result in intermittent comprehensive health benefits work capacity (expressed as instability in an and permits higher savings limits34, employee’s attendance and productivity) 12
FIGURE 7: Disability support programs available to ontarians Requires Requires Predictability of Employment or Duration of Funding Beneficiary Disability Means to Save Contributions Money Long Short Perm. Regular Episodic Yes No Yes No Term Term CPP-D X X X X X EI- X X X X* X X Sickness WSIB X X X X X** X X FEED ONTARIO Social assistance changes in ontario (April 2019) Veterans X X X X X** X X Private X X X X X* X X DTC X X X X X RDSP X X X X X ODSP X X X X X X Acronyms used: CPP-D: Canada Pension Plan - Disability; EI-Sickness: Employment Insurance- Sickness; WSIB: Workers Safety Insurance Board; Veterans: Veterans Affairs Canada Disability Benefits; Private: Private Insurance; DTC: Disability Tax Credit; RDSP: Registered Disability Savings Plan; ODSP: Ontario Disability Support Program *often excludes people with episodic disabilities, as many are precariously employed and do not qualify, as they require either attachment to employment or payroll contributions **only if the disability arises from a work-related injury; WSIB has cut the amount of compensation it provides to claimants by half since 2010.33 allowing recipients to better who are able to work, as the weather temporary setbacks like higher, annualized income limit an unexpected expense. Recipients makes it safer to go in and out of of OW are required to take the workforce when one’s health part in “employment assistance permits without fear of losing the activities” to find a job in order benefits and wrap-around services to continue receiving benefits, as available to recipients of ODSP. If the expectation is that they are the provincial government decides physically able to work. to retain ODSP’s current, inclusive definition of disability, it is possible The proposed changes to earnings that the new model of ODSP exemptions for ODSP actually could help many more individuals makes the program better suited living with a disability transition to those with episodic disabilities successfully out of poverty and into financial stability. 13
Recommendations for Change O ver half a million people in Ontario access food banks, with the majority being social assistance recipients. Feed Ontario calls on the provincial government to enact FEED ONTARIO Social assistance changes in ontario (April 2019) bold policy changes to reduce this number. The provincial food bank network The concern with this potential has long advocated for social change is that the common federal assistance reform to improve the definitions of disability are meant programs that so many of our for support services with a different province’s most vulnerable citizens purpose than the Ontario Disability rely on. Support Program. As the provincial government By changing the definition of continues to investigate and roll disability to exclude episodic illness, out its social assistance reform the Government of Ontario may plan, Feed Ontario would like be putting a number of vulnerable to put forward the following individuals at risk of becoming recommendations as the first steps ineligible for this essential program. towards moving the needle on Ontarians living with a disability poverty and a future where no one should be assured that they can goes hungry: meet their basic needs, including through ODSP when necessary. 1. Retain the current Feed Ontario strongly encourages definition of ‘disability’ in the provincial government to retain Ontario its current definition of disability, ensuring that Ontarians, when The Government of Ontario faced with debilitating illness, are announced it was considering able to access the support they aligning the provincial definition of need. disability with a federal definition. 14
2. Reduce the clawback 3. Invest in affordable on earned income under housing via construction, Ontario Works and ODSP repairs, and a portable from 75% to 50% housing benefit In their 2019 budget, the The Government of Canada unveiled Government of Ontario announced its first National Housing Strategy planned changes to the rules for in 2017. The Government of Ontario earned income for people receiving re-affirmed its commitment to Ontario Works or ODSP. For cost-match the federal investments Ontario Works, the $200 cap would in its 2019 budget. This agreement be increased to $300 per month, will provide $4.2 billion in new FEED ONTARIO Social assistance changes in ontario (April 2019) and for ODSP the cap would be federal and provincial funding to increased to $6,000 per year. the Ontario housing sector over Both of these announcements the next nine years, including were steps in the right direction. funding for the repair, renewal, and However, alongside these increases, expansion of social housing and the provincial government also a new Canada-Ontario Housing announced an increase to the Benefit. clawbacks on earned income, moving it from 50 percent to 75 While this continued commitment percent of every dollar earned. to the National Housing Strategy This, combined with many other is promising, details about its challenges, will likely make it implementation and the design of more difficult for social assistance the portable housing benefit have recipients to achieve income yet to be released. With 90 percent security through employment. of food bank clients being rental or social housing tenants, who spend Feed Ontario strongly encourages more than 70 percent of their the Government of Ontario to retain income on housing, the proper the current clawback rate of 50 investment of this funding will be percent, to further support social essential to moving the needle on assistance recipients as they work poverty. In particular, Feed Ontario to establish sufficient resources and will be paying close attention to a strong foundation that will enable the design of the portable housing them to move out of poverty. benefit to ensure it is accessible and benefits those who need it most. To learn more about food banking and poverty in Ontario, visit www.feedontario.ca 15
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Independence and Empowerment to 28. Ministry of Children, Community, and Social Assistance System. Retrieved from: Social Services. (2016, Sept). Ontario https://news.ontario.ca/mcys/en/2018/11/ Disability Support Program - Employment ontarios-government-for-the-people- Supports: Directive 2.1 Program announces-plan-to-restore-dignity- Eligibility. Retrieved from: https://www. independence-and-empowerment-to.html mcss.gov.on.ca/en/mcss/programs/ 20. Ministry of Children, Community, social/directives/odsp/es/2_1_ODSP_ and Social Services. (2018, Nov 22). ESDirectives.aspx Backgrounder: Reforming Social 29. Employment and Social Development Assistance. Retrieved from: https://news. Canada. (2019, Jan 24). Canada Pension ontario.ca/mcys/en/2018/11/reforming- Plan Disability Benefit – Eligibility. social-assistance.html Retrieved from: https://www.canada.ca/ 21. Ministry of Children, Community, and en/services/benefits/publicpensions/cpp/ Social Services. (2019, Feb). Ontario cpp-disability-benefit/eligibility.html Works Directives: 7.3 Extended Health 30. Government of Canada. (2019, Feb Benefits. Retrieved from: https://www. 2). Eligibility criteria for the disability FEED ONTARIO Social assistance changes in ontario (April 2019) mcss.gov.on.ca/en/mcss/programs/social/ tax credit. Retrieved from: https:// directives/ow/7_3_OW_Directives.aspx www.canada.ca/en/revenue-agency/ 22. Ministry of Finance. (2018, Nov 15). Fall services/tax/individuals/segments/tax- Statement 2018: Tax Relief for Low and credits-deductions-persons-disabilities/ Middle-Income Workers. https://www.fin. information-medical-practitioners/ gov.on.ca/fallstatement/2018/tax-relief. eligibility-criteria-disability-tax-credit.html html 31. Furrie, A. et al. (2016). People with 23. Government of Canada. (2019, Feb 2). episodic disabilities in Canada: Who Canadian income tax rates for individuals are they and what supports do they - current and previous years. Retrieved need to obtain and retain employment? from: https://www.canada.ca/en/ https://www.crwdp.ca/sites/default/ revenue-agency/services/tax/individuals/ files/Research%20and%20Publications/ frequently-asked-questions-individuals/ episodic_disabilities_in_canada_-_ canadian-income-tax-rates-individuals- october_4_-_final.pdf current-previous-years.html 32. Adele Furrie Consulting, Inc., Human Skills 24. Statistics Canada. (2019). Table: 11-10- Development and Resources Canada. 0232-01 Low income measure (LIM) (2010). Towards a better understanding of thresholds by income source and the dynamics of disability and its impact household size. Retrieved from: https:// on employment. http://www.adelefurrie. www150.statcan.gc.ca/t1/tbl1/en/ ca/PDF/Dynamics_of_disability.pdf cv.action?pid=1110023201 33. Mojtehedzadehh, Sara. (2018, Sept 25. Canada Mortgage and Housing 26). Workers groups cry foul as WSIB Corporation. (2018). Urban Rental Market celebrates financial milestone. Toronto Survey Data: Average Rents in Urban Star. ttps://www.thestar.com/news/ Centres (October 2018) [Data File] https:// gta/2018/09/26/workers-groups-cry-foul- www03.cmhc-schl.gc.ca/hmip-pimh/en/ as-wsib-celebrates-financial-milestone. TableMapChart/Table?TableId=2.1.31.2&Ge html ographyId=35&GeographyTypeId=2&Displ 34. Ministry of Children, Community, and ayAs=Table&GeograghyName=Ontario#A Social Services. (2017, Dec). Ontario partment Disability Support Program - Income 26. Ministry of Children, Community, Support: 4.1 Definition and Treatment and Social Services. (2018, Nov 22). of Assets. Retrieved from: https://mcss. Backgrounder: Reforming Social gov.on.ca/en/mcss/programs/social/ Assistance. Retrieved from: https://news. directives/odsp/is/4_1_ODSP_ISDirectives. ontario.ca/mcys/en/2018/11/reforming- aspx social-assistance.html 27. Ibid 17
Authors Amanda King Ashley Quan Design Ashley Quan Feed Ontario 99 Yorkville Avenue Suite 200 Toronto, Ontario, M5R 1C1 www.feedontario.ca | 416-656-4100
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