TELUS EMR Suite - Wolf EMR - Enhanced patient care with electronic medical record.
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Better information. TELUS EMR Suite: Better decisions. strength in numbers. Better outcomes. In 2013 Your practice runs on decisions. In fact, during the course of a day, using a million points of data, you probably make close to one hundred clinical decisions 9,000 impacting the health and wellness of your patients. physician users At the same time, you’re running a business. This puts across Canada additional pressure on you to improve efficiencies and reduce costs while delivering high-quality patient care. Meeting this challenge requires experience, instinct and the insight that comes from intelligent information. 25 million At TELUS Health, we’re helping thousands of physicians – just like you – turn information into better patient encounters health outcomes with the Wolf Electronic Medical annually Record (EMR) solution. Wolf EMR is a secure, highly available, highly reliable cloud-based EMR that captures and organizes patient information and displays it in a user-friendly way customized to your practice and workflow. TELUS Health commitment With Wolf EMR, you have the ability to gather vital patient information, such as conditions, diagnoses, test results and treatments, in one electronic record – giving you one complete and integrated patient history. $1 billion And the longer you use it, the richer the patient record investment becomes, giving you meaningful information for enhanced patient care. Because we are certified by PITO in British Columbia and POSP in Alberta, you can take advantage of the generous funding incentives offered to physicians moving to EMR. Additionally, our Wolf EMR is $500M connected to other health systems, such as provincial in revenue labs, allowing for the electronic receipt of patient results for review anywhere your practice takes you and readily identifies any results flagged as abnormal and requiring quick follow-up. With all this to offer, #1Health IT in Canada your EMR decision is simple.
Meaningful, intuitive clinical information. Clinical workflow “I feel that the EMR created by Wolf Medical Today there are more than 1,500 physicians and close Systems works well with my family medicine to 4,000 users of Wolf EMR, and there is a good reason practice for a number of reasons. The software for this: We make intuitive, clinical software that “thinks has its core functions that are simple to use, the way you do.” but also I appreciate its advanced features that Designed by physicians for physicians, Clinical Workflow allow me to gather the data I might need for helps doctors track, monitor and manage their patients’ one, ten or a thousand patients. The ability to clinical information quickly and accurately. Using Wolf filter, sort and combine my patients’ data will EMR, doctors can enter encounter notes in standardized lead to better patient care without relying on online charts; generate prescriptions; issue complete my memory or patient compliance. Each day referral letters and medical summaries; automatically my clinic relies on Wolf EMR’s core functions fill in forms and requisitions; access relevant electronic – those of charting, receiving labs, scheduling lab results; and even show patients their lab results and and billing. However, Wolf EMR’s advanced medications in an easy-to-understand graphical format. features and their ability to improve patient outcomes is a great benefit that we hope to Physicians have access to over one hundred visit- integrate into our daily patient care.” specific SOAP templates within the EMR program to help speed the complete documentation of patient encounters for a wide variety of visit types, including Raymond Cheung, Magrath Medical Clinic pre-natal appointments, well-baby checks, depression, ear infections, headaches, neck pain and more. And templates can be customized easily to fit your professional or clinic-specific needs. “We have over 45,000 patients and get more than 400 calls a day. With Wolf EMR, we can pass electronic messages directly to the doctors’ systems, so we know they are sure to get them. We may have 100 messages out to patients at any given time; it would be literally impossible to manage that volume of messages without an electronic system. Now we can just search for messages and quickly know the status of all of them.” Joanne Sullivan, Office Manager, Continuum Medical Care, West Vancouver BC
Customized, connected workflows. Wolf EMR physician eReferrals Better tools centric workflow Not only does our EMR software think Along the care continuum, the majority At TELUS Physician Solutions, we’re the way you do, it also works the way of healthcare occurs at the local level. all about making EMR fast and easy you do. The Wolf Workflow application According to the Canadian Medical to use. After all, your focus should be brings the EMR system together, Association (CMA), approximately on your patients, not on managing building the link between billing, 400 million patient encounters take technology. That’s why we have created scheduling and the patient record place in Canada each year, with most a set of tools we call “SMART” to help through powerful medical workflow occurring in primary-care settings you save time. tools – available in one easy-to-navigate with physicians. Should the encounter n SMART Forms: Wolf EMR’s form desktop interface. signal the need for a specialist consult, and requisition library provides you a referral must be sent. Our integrated staff and clinical with real-time access to the latest WorkDesk modules automate and With Wolf’s eReferral system, you version of your forms. Ordered test coordinate common office activities with can send professional patient information flows back to clinical actions for improved efficiencies, referral letters to specialists the patient chart while order sets increased effectiveness and increased electronically, which is often received allow you to pre-set standard billings for the entire clinic. by the specialist before the patient tests based on exam type. leaves your office. Consult letters SMART n Menus: Customized returned electronically from Wolf- menus based on your preferences enabled specialists are imported and workflows allow you to save Workflow benefits directly into patient charts, eliminating time and always have the information physicians, health paper and paper-based processes. you need at your fingertips. professionals and clinic The best part: Because the referrals staff through: SMART n Banner: A banner found are sent electronically, there is no risk n Electronic messaging to pass at the top of each patient screen of misdirected faxes, no more failed messages quickly between displays patient gender, date of transmissions and no need to monitor front office staff and physicians birth, smoking and pregnancy your fax machine! Your referral is status and recent vitals and flags to n Scheduling and monitoring delivered directly to the consultant’s show if there are unreviewed results for patient follow-ups inbox. There is even a log that will or documents or alerts or if the n Tracking of hundreds of allow you to trace the progress of patient is overdue for a follow-up or patient messages and detailed your referral. vaccination. It even tells you where demographics they are in the clinic and how long n Fast prescription refills they have been waiting to see you. n Rapid access to electronic lab SMART n Printing: Follow-me printing results, tracking urgent results allows you to easily print forms, anytime, anywhere prescriptions and other documents n Access to the Internet for from the printer closest to you – no additional patient education matter where you are in the clinic. tools
Proactive chronic disease management. Vital tools for streamlining care Chronic disease is on the rise and, as a physician with a busy practice, you may find it challenging to be proactive while managing a large number of patients with chronic diseases. These patients require additional resources and time, beyond regular office visits, to focus on prevention and ways to maintain optimal patient outcomes. They can require significant encounter documentation, not to mention regular, Technology choices. routine and repetitive lab work and visits to other practitioners. Oracle Sun Ray ultra thin client As part of Clinical Workflow, we have built-in Chronic We partner with leading technology vendors to provide Disease Management (CDM) capabilities to streamline you with best-in-class hardware, software, security/ the management of patients with chronic diseases authentication, printers/multi-function and other devices by providing detailed disease-specific templates, to ensure you have the most cost-effective and productive customizable flowsheets and easy-to-use Practice technology environment for you and your clinic. Search capabilities to help you identify those requiring These simple, low-cost devices are ideal for giving high-quality, guideline-based care including proactive busy physicians moving from exam room to exam room scheduling of follow-up visits and tests. continual access to their Wolf account. By simply inserting CDM templates structure the SOAP form around a smart card into a ‘dumb’ terminal, the terminal instantly the medical history and current disease-specific re-starts your session exactly where you left off – without care protocols so it’s easy to create encounter having to Log in whenever you change location. notes, review lab results and medications, and prepare For customers taking advantage of the incentive funding detailed medical summaries and medication lists when programs offered by PITO and POSP, we also guarantee required. Physicians can also access additional specific 99.9% up time for your Wolf EMR. information on the Internet and produce detailed patient hand-outs to help with prevention and self-care. Wolf EMR also helps busy physicians move to a ‘recall-base’ model, setting up rules to create letters or prompt phone calls to patients who have missed recommended screenings or require medication monitoring or prescription re-fills, or simply to call at-risk patients to set up a follow-up appointment. “Using Sun Ray saves me about 20 minutes a day.” Greg Smith, Raymond Clinic, Raymond, AB
Mature implementation model. Whether you’re ready to replace antiquated paper-based charts and processes with a cost-effective, certified EMR solution, or you already have an EMR system in place and want to move to a feature-rich, cloud-based solution equipped with data-mining capabilities that can trigger gains of productivity in your workflow and better health outcomes for your patients, we have a fast, proven and reliable implementation model for you. Moving to Wolf from paper Moving to Wolf from an EMR Too much paper? We get that. We also get that the idea of You’ve made the move to an EMR system but you’re moving from paper to an electronic medical record system can looking for something more. Well, look no further – be a bit daunting. That’s why we offer resources specifically Wolf EMR has what you need now and for the future. designed to get you and your clinic up and running in less Our secure, cloud-based solution offers a myriad than 90 days. of benefits to improve efficiencies in your clinic and give you intelligent insight into your patients for better And we’re with you every step of the way with: decision-making and improved outcomes. 1. Project Management: We assign a dedicated project Wolf EMR is: manager to do a deep dive into your clinic to find out how many users there are, what type of infrastructure exists, Cost-effective: n You don’t have to invest whether or not you have an existing billing and scheduling in expensive servers and IT resources system and what you want to get out of your EMR. Safe: n We provide automatic data back-up so 2. Software Population/Data Transfer: If there is a billing there is no risk of loss due to fire, flood or theft and scheduling system in place, we take your patient Self-sufficient: n Automatic software updates demographic information and import it into the Wolf EMR mean no need for time-consuming software solution. If not, there are other provincial data stores that upgrades, processes and system re-boots can be accessed to provide data, and we will review these Customizable: n Our dynamic user interface options with you as part of our implementation process. If you allows you to turn on and off portions of wish to get rid of your existing paper charts, you can simply functionality based on your practice and scan records into the system as PDF documents and attach professional requirements them to the patient’s new electronic record for reference. n Secured Connectivity: Access to your 3. Go Live: Hardware, network and software are installed, Wolf account happens over a secure, private clinic physicians and staff are trained to use the EMR and network – instead of an unsecure website or you can immediately begin to build comprehensive electronic web application records for your patients. n rusted: Patient records are protected for T We have implemented EMR for thousands of practitioners, and your eyes only. Clinic staff are granted access we have the experience and deep practice-management to the parts of the patient chart relevant to their expertise that will help you optimize your clinic implementation. duties rather than the whole file But our support doesn’t stop there. We provide on-going training to help you take full advantage of the data mining, analyzing and Most importantly, with our secure cloud, all access reporting capabilities within the system and we provide regular is private access – including remote home access. software updates and upgrades to your clinic from our secure So your data is safe, secure and available whenever data center. and wherever you need it.
Turning information into better health outcomes. We believe in the power of information to transform outcomes in healthcare for doctors, health practitioners and patients. We believe in harnessing this power through a profound understanding of healthcare; by fully grasping the methods and approaches used by doctors and health professionals in their work; by acknowledging what patients need and expect from healthcare; and by being open to possibilities. We believe in giving where we live. By investing in the sector that’s most important to Canadians – healthcare – we are helping to improve society by ensuring better health for future generations. Questions? wolfemr@telus.com telushealth.com 1-866-879-9653
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