T003 Lever agin g Robotic Pr ocess Au tom ation for Bu sin ess Tr an sfor m ation - SMP Centre
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T00 3 Le ve r a gin g Rob otic P r oce s s Au tom a tion for Bu s in e s s Tr a n s for m a tion Daryl Aw Lecturer, Singapore Polytechnic Diploma in Accountancy
Me e t th e SP Accou n ta n cy te a m RPA & Caseware Working Papers Projects team ▫ Tang Kah Heong ▫ Ronnie Hoh ▫ Yew Siew Meng ▫ Germaine Lim ▫ Ho Seow Hui ▫ Lim Cheng Chong ▫ Lee Kok Leong ▫ Daryl Aw 2 SP Diploma in Accountancy
P r od u ctivity Sta tis tics • 36.5 Billion loss in 60% 72% productivity Time spent on primary duties • 47.5 work days pe r Time spe nt on primary dutie s in Singapore globally on ave rage ye ar comple ting adminis trative or re pe titive tas ks According to The Global Productivity Study by Unit 4 in April/May 2017 SP Diploma in Accountancy
Ch a lle n ge s in th e Accou n ta n cy Se ctor • Voluminous work • Manual and repetitive processes • Hardcopy documentation • Error prone • Lack of time and motivation • High manpower costs 4 SP Diploma in Accountancy
Cu r r e n t Ch a lle n ge s in P os t Covid Clim a te • Shrinking size of client’s discretionary wallets • Pressure to reduce client fees • Is this the time to adopt new tech? 6 SP Diploma in Accountancy
Ca s e 1 – AR Con fir m a tion P r oce s s Pr ep a r e AR Fill in em a il Dr a ft ou t Ad d in em a il con fir m a tion En d tem p la te em a il a tta ch m en t tem p la te Time taken for a typical SMP = 480 clients* x 4 debtors x 8 mins = 256 hours annually Times process is repeated = 480 clients x 4 d ebtors = 1920 times * on average for a local SMP with 30 staff 10 SP Diploma in Accountancy
Ca s e 2 – Cu s tom e r Du e Dilige n ce Up d a te e xce l Log in to Au d itor Op en PDF Bizfile a n d Se a r ch for n e w Se n tr oWe b te m p la te in for m a tion a n a lys e s in fo extr a ct r eleva n t a n d u p d a te En d with n e w n ew a n d s a ve a s a n d u p d a te s in for m a tion in for m a tion PDF con clu s ion in for m a tion Au d itor a n a lys e s in fo RPA Bot com p letes s tep s 1 to 4 En d a n d u p d a te s con clu s ion 11 SP Diploma in Accountancy
How m u ch d oe s th e r ob ot cos t? FREE* 12 SP Diploma in Accountancy
Se le ctin g a s u ita b le RP A s oftw a r e Uipath - A Ma r k e t le a d e r in RP A According to The Forrester Wave™: Robotic Process Automation, Q4 2019 13 SP Diploma in Accountancy
Wh a t is RP A? - Virtual Robot - Mimic Human on PC SP Diploma in Accountancy
Wh y RP A? 15 SP Diploma in Accountancy
Ea s e of RP A Ad op tion ▫ Low cost ▫ Code-free – anyone can pick it up ▫ Non-invasive ▫ Increase efficiency and effectiveness ▫ End users can focus on value added or critical issues 16 SP Diploma in Accountancy
De m a n d , Dive r s ifica tion a n d Dolla r s ▫ In Asia-Pacific, the RPA market size is estimated to be US$2.9billion by 2021 and projected to grow 203% by 2021 ▫ Provide value to audit client ▫ Retain audit clients ▫ Data entry from excel into accounting system ▫ Expand your firm’s services According to The 2018 Deloitte Global RPA Survey in Business Times in April 2019 17 SP Diploma in Accountancy
Ta n gib le Be n e fits of RP A Ad op tion 95% 93% 81% Of organizations that Saw improved Say it has reduced implemented RPA has compliance costs improved productivity According to RPA research carried out by Deloitte, 2018 18 SP Diploma in Accountancy
Wh a t ca n we a u tom a te ? Learning to identify suitable processes 19 SP Diploma in Accountancy
Id e n tifyin g Su ita b le P r oce s s e s Repetitive Rule-based Use of structured data Prone to human errors Work across different systems 20 SP Diploma in Accountancy
Th e P os s ib ilitie s a r e En d le s s Auditing & Corporate Secretarial HR Accounting & Finance • Customer due diligence ▫ Processing of joiners, ▫ Procurement to payment • Sending of audit / tax movers, leavers ▫ Order to cash circulars ▫ Time sheet management ▫ Record to report • Preparation of confirmations ▫ Benefits administration ▫ Vendor management • Extraction of data from accounting systems ▫ Recruitment – back office ▫ Collections • Corporate secretarial process ▫ Compliance and ▫ Incentive claims • Generation of leadsheets reporting ▫ Sales orders • Foreign exchange rate ▫ Personal administration reasonableness • xBRLfiling 21 SP Diploma in Accountancy
Wh o s h ou ld le a r n RP A Audit Partner Audit Manager Audit assistant Admin staff Support staff (time, Identify processes to Implement RPA for Implement RPA for resources, RPA and lead audit processes admin processes remuneration ) and implementation change management 22 SP Diploma in Accountancy
Extr a ct a u d itor s of a ll th e lis te d com p a n ie s SGX website 23 SP Diploma in Accountancy
How lon g d oe s it ta k e to RP A th is p r oce s s ? SP Diploma in Accountancy
Wh a t h a ve w e a u tom a te d ? Singapore Polytechnic Diploma in Accountancy’s Use Case Scenarios 25 SP Diploma in Accountancy
Ca s e 3 – Extr a ction of In voice De ta ils Ma n u a lly extr a ct Up d a te Re p e a t in voice d eta ils d e ta ils for e a ch En d fr om PDF in e xce l in voice RPA Bot com p letes s tep s 1 to 3 En d Loop p r oces s for a ll in voices 26 SP Diploma in Accountancy
Ca s e 4 – Ma n a ge m e n t r e p or tin g in e xce l Filter a n d V-look u p exp en s e Pr ep a r e p ivot Pr ep a r e a n d Sen d ch a r t cu s tom ize En d ca tegor y in excel ta b le for m a t ch a r t via em a il d a ta RPA Bot com p letes s tep s 1 to 5 En d 27 SP Diploma in Accountancy
Ca s e 5 – In cor p or a tion of Ne w Com p a n y Extr a ct in fo to Up d a te e xce l Sen d Ma n u a lly d own loa d Up d a te com p le te tr a cke r to r em in d er d ocu m e n ts in cor p or a tion for m p r oce s s tr a ck En d d ocu m e n ts a n d d e a d lin e s a n d em a il to b a s e d on fr om clien t clie n ts r e p ly con ve r t to PDF e m a ils s e n t clien ts RPA Bot com p letes s tep s 1 to 5 En d 28 SP Diploma in Accountancy
How d o you ge t s ta r te d ? A 4-step process to kickstart your RPA journey 29 SP Diploma in Accountancy
1 . Id e n tify Su ita b le Sta ff ▫ Driven and motivated ▫ IT savvy 30 SP Diploma in Accountancy
2 . Sign u p for ISCA RP A for Au d itor s ▫ 1.5 days practical workshop + 0.5 day RPA Clinic ▫ Learn RPA skills which can be applied across different processes ▫ RPA solutions to implement at your audit firm ▫ Funding is available ▫ https://eservices.isca.org.sg/courseDetail?course MasterId=a0g0K00000FKnFkQAL ISCA RPA for Accountants coming soon 31 SP Diploma in Accountancy
3 . Im p le m e n t RP A (op tion A) ▫ Start on small processes ▫ Do it yourself - achievable 32 SP Diploma in Accountancy
3 . Im p le m e n t RP A (op tion B) ▫ Engage Professional RPA Developers 33 SP Diploma in Accountancy
3 . Im p le m e n t RP A (op tion C) – SP Dip lom a in Accou n ta n cy ▫ Embark on a student project with SP ▫ Final year projects (1 class + lecturer) ▫ Apr to Aug / Oct to Feb ▫ 22-week internship ▫ RPA andCaseware Working Papers trained ▫ Mar to Aug / Sep to Feb ▫ SP lecturers as external consultant 34 SP Diploma in Accountancy
4 . Ch a n ge Ma n a ge m e n t ▫ Process re-design ▫ Job re-design ▫ Performance remuneration 35 SP Diploma in Accountancy
Ca n SP h e lp th e SMP s m or e ? Business Accounting Analytics & Finance Service Marketing Excellence & HR Design Thinking bic@sp.edu.sg Business Productivity https://industry.sp.edu.sg/ & Supply Fintech bic/contact/ Chain Mgt 36 SP Diploma in Accountancy
Con ta ct SP Daryl Aw Lecturer, Singapore Polytechnic Diploma in Accountancy Daryl_aw@sp.edu.sg 6772 1843 / 8188 8104 37 SP Diploma in Accountancy
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